Technical support engineer jobs in Chattanooga, TN

Technical Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Product Support / Service Management. The Technical Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements.. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide technical support of certain Astec equipment as part of the 24/7 Astec Technical Assistance Center (ATAC) * Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer * Occasional travel to dealer or customer location for diagnostics and dealer assistance * Work cross-departmentally to develop and publish bulletins / technical articles to address common issues with diagnostics, repair, and maintenance. * Maintains positive and professional attitude with customers, co-workers. * Clearly documents technical details in case management system. * Work closely with the functional leadership, Product Support Managers, and office support staff to ensure accurate reports, and associated billing. KNOWLEDGE, SKILLS, AND ABILITIES * High school diploma is required; college degree is a plus * Minimum 0-2 years' experience in construction, manufacturing, or related fields * Prefer experience in the Aggregates, Road Construction, HMA, Concrete, or Combustion Industries * Knowledge of electrical and electronic circuits * Ability to read and understand mechanical, electrical, and electronics blueprints and designs. * Knowledge of circuitry, pneumatic, hydraulic, and applicable power transmission equipment * Willingness and ability to occasionally travel domestically and internationally. * Excellent communication skills, both oral and written * Basic arithmetic skills, computer skills (Microsoft Office) * Capable to manage conflict and resolve issues most positively for all parties concerned. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. * Continuous devotion to meeting the needs of our customers * Honesty and integrity in all aspects of business * Respect for all individuals * Preserving entrepreneurial spirit and innovation * Safety, quality and productivity as means to ensure success Travel Requirements: % of travel, regional, international Manufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. The employee may occasionally be exposed to varying levels of dirt, dust, toxic or caustic chemicals, very warm and/or very chilly temperatures. The noise level in the shop can be very loud at times consistent with an industrial assembly facility and may require hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.

Product Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Service Manager / ATAC Supervisor. The Product Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide technical support of certain Astec equipment as part of the 24/7 Astec Technical Assistance Center (ATAC) Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer Engage with customers and dealers regularly on field service support Work cross-departmentally to develop and publish written solutions to common problems for customers and dealers Assist with developing repair and maintenance best practices Support Quality Improvement Team (QIT) efforts to rapidly identify and resolve manufacturing, assembly, and design related issues Administer technical training as required Occasional travel to dealer or customer location for diagnostics and dealer assistance SUPERVISORY REQUIREMENT N/A KNOWLEDGE, SKILLS, AND ABILITIES High school diploma is required; college degree is a plus Five years of experience in the troubleshooting/diagnostics, repair, and maintenance of heavy construction equipment Strong mechanical and/or electrical aptitude Good computers skills; fluent in standard Microsoft applications (Excel, Outlook, etc.) Engineering drawing, electrical, and hydraulic schematic interpretation skills required Good verbal and written communication skills. Excellent interpersonal and collaboration skills are required Ability to maintain a passport is required to support occasional overseas travel. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; frequently talk and hear; and occasionally climb or balance. The employee frequently is required to stand, walk, and sit. The employee must occasionally lift and/or move up to 20 pounds. This position is occasionally required to operate an automobile and travel by airplane. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is primarily exposed to an office environment and occasionally a shop manufacturing environment or a vendor's facility. The employee is periodically required to travel. Exposures at a shop manufacturing environment or a vendor's facility can include moving mechanical parts, heights, fumes or airborne particles, and outside weather conditions. The employee is exposed to travel hazards associated with airline and automobile travel. The employee is occasionally exposed to electrical hazards, toxic or caustic chemicals, extreme cold and extreme heat. The noise level in a shop manufacturing environment or a vendor's facility environment can be very loud. Note: This is intended to be a general guideline of areas of responsibility. There will be incidental tasks not listed on a job description that arise at various times. These tasks are assigned to help out the department and company and, as a member of the Astec, Industries team; each employee is expected to help in these areas.

***IMMEDIATE INTERVIEW OPPORTUNITIES AVAILABLE*** Partner with Purpose. Collaborate with Health Connect America to deliver trauma-informed, family-centered services that empower children and families to thrive. Before partnering with Health Connect America, take some time to learn more about who we are. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Health Connect America and its affiliate brands provide mental and behavioral health services to children, families, and adults across the nation. We collaborate with independent professionals who share our commitment to helping individuals and families reach their full potential. Our services are delivered in homes, communities, and office settings - always centered on dignity, trust, and empowerment. We are honored to partner with the families we serve as they work toward self-improvement and more fulfilling lives. Our Brands Responsibilities Scope of Services The Independent Contractor - Family Support Services will deliver targeted family support services aimed at enhancing family dynamics and promoting child well-being. Services may include, but are not limited to: Coordinating with community providers to facilitate comprehensive care and referrals for families Participating in collaborative case planning and case review meetings, when requested Delivering case management activities such as: Supervised visitation Parent aide support Behavioral Aide Transportation Crisis intervention Advocacy and linkage to services (including drug screening facilitation if applicable) Completing in-home visits to monitor progress and provide ongoing support for families involved with DFCS. Offering parenting education and modeling positive parenting strategies Coordinating with external professionals (e.g., schools, therapists, case managers) to ensure service alignment Maintaining documentation of services rendered, including case notes and service logs, in accordance with contractual requirements and applicable standards Providing transportation services related to the family service plan (e.g., visitation, appointments) as appropriate Qualifications Bachelor's degree in a human services-related field (e.g., Social Work, Psychology, Counseling, Criminal Justice) or High School Diploma/GED with at least 5 years of verifiable experience in the field Strong understanding of family systems, trauma-informed care, and community resources Reliable transportation, valid driver's license, and proof of insurance Willingness to complete required background checks and contractor onboarding Deliverables Timely submission of service logs, progress updates, and reports Accurate documentation aligned with billing and reporting standards Services provided in accordance with contract terms, including hourly or task-based invoicing If you share our commitment to empowering families and delivering trauma-informed support, we invite you to explore a partnership opportunity with Health Connect America. Together, we can make a meaningful difference in the lives of those we serve. Engagement as an independent contractor with Health Connect America and its affiliated entities is contingent upon successful completion of all required background checks and contractor onboarding processes. Health Connect America and its affiliated entities provide equal opportunity in contracting and employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other status protected under federal, state, or local law.

Tech Support needs 2 years IT experience. Tech Support requires: Windows 11 support experience Windows 11 Cloud base Technical Support experience a must Associate's degree in Information Systems or a related field or equivalent years of experience is required May be required to implement a COVID-19 vaccine mandate. Tech Support duties: Provides technical, operational and administrative support for IT-related End User provisoning and support Performs manual installation of non-packaged software, which includes both purchased products and internally developed applications. Ensures appropriate change management approvals are in place prior to deployment Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and management informed of progress along the way. Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.

AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day. We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team. We are searching for candidates to support technical questions for appliance and lawn and garden repairs. The position is in an office environment explaining and diagnosing DIY repairs in written and verbal form. Strong Appliance Repair Knowledge or Lawn and Garden Repair Equipment Knowledge (5 plus years' experience a must) Presentation skills or experience in training (Preferable but optional) Presenting DIY tutorials onscreen Strong knowledge of Internet Search Engines Experience using a computer with multiple screens and tab browsing Typing 35 WPM is required Excellent Communication skills- verbal, written and listening- sufficient level in order to assist internal and external customers in written and verbal form. Must be will to work a flexible work schedule to include one day on the weekend. Perks Fun, Friendly and Family Atmosphere As a corporation, we pay 100% of the employees Medical, Dental and Vision premiums. Paid Vacation Time Paid Sick Time Paid Company Holidays Understanding Management Team Breakroom that includes full kitchen, ping pong table, pool table and two 55-inch flat screen TV. Our employees are treated to catered monthly lunches and provided breakfast weekly. Yearly Performance Bonus Annual Performance Reviews AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. Applicants must be able to pass a drug screening and background investigation. ********This position is not IT Technical Support. ********

MISSION Our mission is to enhance well-being by connecting individuals with vital health resources through a compassionate workforce that embodies the spirit of neighbors helping neighbors. VALUES HealthOne is guided by a cultural framework that embodies our values and drives our decisions. As a company our PURPOSE is to care for people by connecting them to resources that help protect them in health related situations. We fulfill our purpose by filtering our decisions through a PRIORITIES lens of asking, “Is what we are about to do ethical, empathetic, economical, and efficient?”. By caring for PEOPLE, we are welcoming, authentic, truthful, consistent and humble. We are continuously looking for ways to improve our PROCESS and how we get things done. HealthOne seeks individuals with integrity and heart to embody our values. Whether you're starting your career or looking to develop additional skills to reach your full potential, HealthOne provides the means to help you achieve your goals. JOB PURPOSE The IT Support Analyst I is responsible for providing Help Desk triage and support. Troubleshoot problems at desktop level and advise on the appropriate action. This person will identify, research, and resolve technical problems and respond to telephone calls, emails, and personnel requests for technical support. ESSENTIAL JOB DUTIES • Provides first line technical and end-user support • Receives, identifies, prioritizes, and assigns incoming Help Desk tickets • Troubleshoots, resolves, and/or escalates Help Desk tickets as appropriate and in a timely manner • Assists with onboarding of new users • Informs management of recurring problems • Understands and adheres to established service level agreements • Identifies and communicates operational issues to appropriate personnel • Administers email and end user network accounts • Evaluates documented resolutions and analyzes trends for ways to prevent future problems • Identifies and learns how to use software and hardware supported by the organization • Assists with maintenance of Company inventory • Assists with IT related projects as needed • Designs, produces and maintains Help Desk reports • Maintains regular and predictable attendance • Consistently demonstrates compliance with HIPAA regulations, professional conduct, and ethical practice • Works to encourage and promote Company culture throughout the organization • Other duties as may be assigned QUALIFICATIONS • High school graduate or equivalent • College experience preferred in IT related field • Good working knowledge of PC usage and typical end user problems • 2+ years of related experience with computers and providing customer service in a technological environment preferred PHYSICAL REQUIREMENTS Moderate amount of walking, sitting, and writing. Occasional lifting of up to 50 lbs. Moderate to significant amount of stress in meeting deadlines and dealing with day-to-day events in the execution of job duties. Need for flexibility and adaptability to change. Candidate must be self-disciplined and a self-starter and able to work independently with a flexible work schedule. BENEFITS 401K (4% Match, Immediate Vesting) Accident insurance Competitive salary Critical Illness Insurance Dental Insurance Employee Assistance Program Flexible Spending Account Health & Wellness Program Health Savings Account Life & AD&D Insurance Long Term Disability Medical Insurance Paid Time Off Pet Insurance Short Term Disability Vision Insurance PRE-EMPLOYMENT SCREENING Drug Screen and Background Check Required HEALTHONE IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $67,865 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 9 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-07: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as: * Compiling and updating budget data on spreadsheets; * Assisting with the preparation of requests for personnel actions; * Coordinating office moves and telephone service requirements; * Monitoring usage of government/company owned motor vehicles; * Responding to routine questions concerning administrative procedures and requirements. OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (*************************** OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; * Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; * Preparing requests for personnel actions; * Identifying and recommending solutions to administrative problems on established methods and procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. MCA, a New Charter Technologies company, is seeking an IT Depot Technician (in other companies this person could hold the title of IT Support Technician, Hardware Repair Specialist, or Imaging Specialist), who will play a critical role in maintaining and configuring IT hardware and software systems to meet customer needs. In this role, you will be responsible for troubleshooting, configuring, and repairing laptops, PCs, tablets, and network devices. You will also maintain depot servers, manage imaging processes, and ensure timely deployment of equipment. To be successful in this role, you should have hands-on experience with IT hardware, software imaging, and a strong sense of service quality.Responsibilities: Troubleshoot Laptops and PCs per call notes Order parts for warranty repairs Repair Laptops and PCs Clean, test, and image walk-in laptops and PCs Configure new devices using MDT and other required software Configure network switches, servers, tablets, iPads and other mobile devices Prepare devices for same-day service shipping Maintain depot MDT server Repair mobile computers, barcode scanners, printers, and lift-truck terminals Configure devices per customer specs Maintain all related documentation Handle backup tapes per customer instructions Assist with inventory and part orders Submit units for warranty and non-warranty repair (RMA) Other duties as assigned Preferred Skills & Qualifications: Minimum two years' experience in a hardware and imaging role Knowledge of electronic hardware and cabling Effective troubleshooting and communication skills Experience with PCs, printers, servers, routers, switches Familiarity with imaging software CompTIA A+ certification preferred Physical Requirements: Work is primarily knowledge-worker oriented using computer systems. Occasional exertion and lifting of up to 20 pounds. Occasional crawling, kneeling, and squatting. Constant computer and phone use. Some travel required. Occasional outdoor exposure due to travel. Compensation: The compensation is expected to start at $35,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above. Benefits: Health, vision, and dental insurance benefits 401(k) matching PTO allotment MCA, a New Charter Technologies company, provides a fast, energetic work environment for those seeking technology careers in Chattanooga and Nashville. We're a top technology services provider in the Chattanooga area with a solid national reputation. We believe people are our most valuable assets so we're passionate about retaining and developing the best talent available. But more than that, we're a tight-knit group of professionals who work collaboratively to provide the highest possible levels of customer service and support. We treat team members with respect, providing an environment where diverse individuals have all the resources they need to perform to their full potential. In fact, we like to think working at MCA is more than just a job. We believe business isn't just about profitability. Having fun is also essential on the way to success. So, we celebrate achievements. We laugh a lot. We treat one another like family, always supporting each other. And we try not to take ourselves too seriously. MCA is committed to creating an inclusive environment and is proud to be an equal opportunity employer. MCA recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Full-time Description Job Title: Information Technology Specialist Team: Information Technology Reports To: IT Director FLSA Status: Full-Time; Non-Exempt Come join a dynamic, proactive team at Rock City Enterprises where innovation meets long-standing tradition. The IT Specialist plays a pivotal role in ensuring seamless technological operations across all our business entities and locations. From troubleshooting network errors and project implementation to network design and cybersecurity, the IT Specialist will have a hand in making sure every guest and partner has a memorable experience. What You'll Do Provide Exceptional Technical Support Serve as the primary point of contact for internal technical support, delivering prompt, professional, and thorough IT support. Manage IT support requests and ensure all technical issues are resolved efficiently to minimize downtime and maintain operational excellence. Champion Guest & Partner Experience Demonstrate Rock City Enterprises' culture of excellence by delivering outstanding service to both internal partners and external guests to ensure systems are enhancing, not hindering, the guest experience. IT Project Coordination Collaborate with the IT Director, external vendors, and cross-functional teams to plan, execute, and monitor IT initiatives across the organization. Ensure projects are delivered on time, within scope, and aligned with organizational goals. Implement Strategic IT Solutions Assist in identifying IT needs across the organization and develop solutions accordingly. Provide hands-on support for implementing these solutions to ensure smooth transitions for all users. Manage Helpdesk Operations Monitor and respond to helpdesk tickets using designated software and track resolution times, identify recurring issues, and recommend improvements based on data gathered. Coordinate closely with third party helpdesk providers to ensure seamless support coverage. Escalate issues appropriately when needed and maintain accountability for quality of service. IT Data Analytics Compile, interpret, and analyze data related to helpdesk performance, hardware inventory, system downtime, lease schedules, system usage, etc. Present insights to leadership to inform decision-making and resource allocation. Maintain IT Asset Lifecycles Oversee the procurement, deployment, tracking and retirement of IT assets across all locations. Ensure hardware and software are up-to-date, secure, and compliant with company standards. Network Reliability and Security Design and maintain LAN/WAN infrastructure to support business operations. Implement and monitor cybersecurity protocols, ensuring compliance with PCI-DSS and internal policies. Assist in developing and testing recovery plans to safeguard data and maintain operations during unexpected disruptions. Support Retail IT Systems Act as subject matter expert for Point-of-Sale (POS) systems and retail technology. Provide troubleshooting, training, and support for users to ensure efficient sales operations. Document Systems & Workflows Create and maintain detailed documentation of network architecture, IT procedures, and troubleshooting guides. Ensure documentation is up-to-date to ensure team continuity. Continuous Improvement Maintain curiosity and consistently seek opportunities to improve systems, processes, security, or technological offerings. Stay up-to-date and informed on IT trends as it relates to the business and recommend innovations that align with company goals and initiatives. Performs additional duties as needed Be able to maintain flexibility and shift priorities when needed to contribute to a high-performing, collaborative team environment. Requirements Qualifications Education & Experience Bachelor's degree in Information Technology or related field 1-2 years of experience in an IT support role A combination of education and experience will be considered Knowledge & Skills Strong communication skills and service-oriented mindset A+ certification or willingness to obtain certification within the first 6 months of employment Knowledgeable with VMWARE, Dell Switches, Cisco routers, Microsoft Windows Server, and MS Desktop Pro O/S. Familiar with SQL, data analytics, and retail/POS systems Ability to multi-task and prioritize tasks in a fast-paced environment. Ability to perform basic mathematical functions including addition, subtraction, division and multiplication. Bonus Skills Experience with network documentation and workflow design Understanding of disaster recovery and business continuity strategies Licenses & Certifications Valid driver's license with good driving record required. Physical Demands & Work Environment Regular use of hands and fingers. Ability to stand, walk, stoop, kneel, or crouch frequently. Ability to lift or move up to 25 pounds. Ability to work nights, weekends, holidays, and special events as needed. Why Join Us? At Rock City Enterprises, our mission is to create memories worth repeating every day. We do this by living into our core values - Innovation, Communication, Learning, Appreciation, Accountability, and Proactivity - and we're looking for someone to join our team who wants to do the same! Salary Description $21-$25/HR

The Technical Support Regional - System Engineer works with welding equipment. This role utilizes advanced knowledge of Fronius equipment to support the sales process. The TSR System Engineer is responsible for demonstrating to new and existing customers the value of Fronius products and services. This position requires frequent travel to customer sites, installation sites, and meetings. Tasks and Responsibilities Understands Fronius equipment configurations and installation processes Troubleshoots, evaluates, and repairs welding equipment in the field Evaluates the client's needs for upgrades or up-sells of current or new installations Supports the Fronius Sales Representative with creating system configurations to fulfill the customers' needs Works independently with clients and prospective clients at their locations providing product guidance and support and addressing installation and product usability issues of routine to moderate complexity Attends presentations, develops proposals, conducts demonstrations while acting as the technical expert Provides system advice for Fronius team members, end customers, distributors, and dealers via phone and email communication Performs welding system hardware and software installation and integration at client's location for both manual and robotic equipment Conducts training events for colleagues, distributors, dealers, and end clients with a focus on new and repeat sales Customizes training documents for new and existing clients Participate in trade fairs and provide product and technical guidance and support at regional and national events Leads or supports initiation of modifications/further development of Fronius products All other duties as assigned by management Requirements Associates/ Bachelor's Degree from accredited college or university preferred Possess a valid passport, or has the ability to obtain and pay for a valid passport Regular Travel Must be willing and authorized to travel throughout the USA and Europe Must have a valid driver's license Experience in the field and/or Electrical Technology/Engineering Welding knowledge/experience a plus Robotic knowledge/experience a plus Strong knowledge of MS Outlook, Excel, Word, Power Point Ability to work independently and/or remotely Candidate must be able to work with a team or alone as the need arises Problem-solving skills Ability to work on multiple projects Demonstrated ability as a team contributor Health and Safety Must comply with all safety and health standards established by Fronius USA, LLC and federal, state, or local requirements. Ability to bend and reach, with repetitive motion. Hearing, naturally or with aids. Vision 20/20, with or without correction. Physical demands of the job include standing, use of hands to manipulate objects, talking, hearing, looking, typing, walking, twisting, and bending, Employees could be requested to lift, carry, reach above the shoulder, stoop, squat, kneel, and crouch. Employees could be required to lift up to 50 pounds unassisted. Employees will perform duties in an office environment and a field setting. Employees will be occasionally exposed to tripping hazards. The noise level in the work environment is usually low to medium. We offer a generous benefit package including: PTO available immediately plus 11 paid holidays Employer matched 401(k) Medical, Dental, and Vision covered 100% for employees 50% company paid Health, Dental, Vision for your family Employee Assistance Program Short-Term and Long-Term Disability Flexible Spending Accounts for Health Care and Dependent Care Fronius USA, LLC is proud to offer Equal Employment Opportunities and committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract. Are you ready for Fronius? Apply online now and become part of the Fronius family!

Perks: * Online Mobile Courses * Flexible Scheduling * Paid Training for Career Advancement * Opportunity to Help People in Times of Need * Aggressive Competitive Wages Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a 'One Team' mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: * Managing Customer Satisfaction and representing the brand * Effectively perform all aspects of the production processes * Regular Vehicle and equipment maintenance and organization * Working with your direct supervisor to ensure team is unified and efficient * Following all uniform and policy guidelines in line with the Brand Identity Guide * Always leaving jobsites with a clean and orderly appearance * Developing production expertise through providing services * Maintaining cleanliness of products and equipment to the highest standard * Ensure clear communication with office staff, immediate supervisor and fellow technicians Qualifications: * Willingness for continued learning and growth * Attention to details in organization, cleanliness and care for facility, assets and equipment * Aptitude with record keeping, recording information and communicating 'the message' * Awareness and respect for safety, using care are caution with teammates and customers * Strength with multitasking and handling deadlines * Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** We are seeking a highly motivated Principal Solutions Engineer to join our team of Solution Architects. In this strategic and cross-functional role, you will lead the design and delivery of scalable, high-impact solutions across Salesforce and other enterprise platforms. You will play a key role in shaping technical strategy, guiding engineering practices, and ensuring that our solutions align with business goals and deliver exceptional user experiences. **Job Specifications** + Bachelor's degree in related field or equivalent experience + 10+ years of experience in enterprise software development, including significant experience with Salesforce. + 4+ years in a technical leadership or solution architecture role, with proven success designing complex, multi-system environments. Technical Skills + Strong expertise in Salesforce technologies including Apex, Lightning Web Components, Visualforce, and Salesforce APIs (REST/SOAP). + Experience designing and integrating solutions across multiple platforms, including public cloud services and on-premises systems. + Familiarity with CI/CD pipelines, version control (e.g., Git), and DevOps practices. + Proficiency in data modeling, security design, and performance optimization across large datasets and complex environments. + Experience with ETL processes, data migration, and managing multi-system integrations. Preferred Qualifications + Salesforce Certified Technical Architect (CTA) + Salesforce Certified Application Architect or System Architect + Salesforce Certified Platform Developer II + Certifications in other enterprise platforms or cloud technologies (e.g., AWS, Azure, MuleSoft) are a plus **Primary Responsibilities** + Solution Architecture: Design and oversee end-to-end solution architectures across Salesforce and other enterprise systems, translating business requirements into scalable, secure, and maintainable technical designs. + Technical Leadership: Provide thought leadership and mentorship to engineering teams, establish best practices for development, integration, and deployment across platforms. + Cross-functional Collaboration: Partner with Product, Business, and Engineering teams to ensure cohesive and aligned solution delivery across systems. + Project Oversight: Lead solution delivery from planning through deployment, ensuring quality, scope, and timelines are met. + Platform Strategy & Innovation: Drive continuous improvement by identifying optimization opportunities, recommending new tools and technologies, and fostering innovation across platforms. \#LI-AD1 \#LI-Multi ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $109,100.00-$224,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

PURPOSE The Linux Engineer II is responsible for the implementation, configuration, and maintenance of EPB's Linux-based systems within the Information Technology Engineering division. This role supports ongoing projects and operational initiatives, ensuring system reliability, security, and performance. The engineer collaborates with project managers, system administrators, and cross-functional teams to deliver stable, scalable infrastructure solutions that align with EPB's operational goals and service standards. DUTIES & RESPONSIBILITIES -Administer and maintain EPB's Linux environments (RHEL, Ubuntu, CentOS, or similar). -Perform routine system monitoring, verify system integrity, and review performance metrics. -Assist in configuration and deployment of Linux-based infrastructure across EPB's data centers and cloud environments. -Support and troubleshoot server hardware, virtualization platforms, and operating systems. -Maintain and update configuration management scripts and tools; Ansible experience preferred. -Assist with UCS (Cisco Unified Computing System) infrastructure management and integration. -Contribute to the development of standard operating procedures and documentation for system changes. -Collaborate with peers to implement secure, reliable, and efficient systems in accordance with EPB policies. -Participate in the evaluation and testing of new technologies to support system modernization efforts. -Perform patching, updates, and vulnerability remediation following security best practices. -Monitor and respond to system alerts, including participation in on-call rotations as needed to maintain uptime and service levels. -Work with cloud and hybrid environments (AWS, Azure, or similar) to support EPB's IT infrastructure initiatives. -Participate in disaster recovery and backup operations to ensure business continuity. -Support internal customers and maintain a strong focus on customer service and timely issue resolution. -Identify opportunities to improve automation, system performance, and overall efficiency. EDUCATION & EXPERIENCE -Bachelor's degree in Computer Science, Information Systems, or related field; equivalent experience may be considered. -3-5 years of professional experience supporting Linux environments in a production setting. -Hands-on experience with Cisco UCS, virtualization technologies (VMware, Openshift), and storage management. -Experience with configuration management tools such as Ansible. -Familiarity with networking concepts (DNS, DHCP, TCP/IP, firewalls). -Experience with monitoring tools such as Splunk or WhatsUp Gold. -Basic scripting experience (Bash, Python, or similar) for automation and troubleshooting. -Exposure to cloud environments (AWS, Azure, GCP) and hybrid infrastructures is a plus. CERTIFICATIONS AND OTHER REQUIREMENTS -Possess and maintain a valid driver's license in state of residence. -Industry certifications such as RHCSA, CompTIA Linux+, or equivalent are preferred. -Strong problem-solving skills with attention to detail and accuracy. -Excellent communication and documentation skills, both written and verbal. -Ability to work independently and collaboratively within a team environment. -Commitment to continuous learning and staying current with emerging technologies.

Work activity includes teaming with other professionals in the planning, organization, control, and maintenance of the company IT infrastructure of servers and network equipment, as well as customer infrastructure that is designed to exist in a Public Cloud Infrastructure, Datacenter, or a hybrid deployment. As an IT professional it is expected that the Systems Engineer is dedicated to ensuring that all products and services of the company and its clients are designed such that they are productive, secure, and accessible. In addition, this role requires the candidate to demonstrate leadership and proficient mentoring ability amongst peers and supporting staff. This position reports directly to the Chief Technology Officer. Responsibilities Design, Engineer, and participate in the implementation of multi-tiered applications across multiple geographically located datacenters. Provide guidance to customers as workloads are implemented in or migrated to new cloud architecture. Design, test, and deploy servers and supporting infrastructure or software elements under direction of outlined projects, adjusting to requirements and guidelines as discovered. Participate in planning, design, and implementation of infrastructure and supporting software. Deploy and maintain infrastructure elements in a cloud based and co-located managed hosting environment. Design, test, and implement effective data backup and replication procedures that maintain data integrity and availability. Quickly grasp client technical requirements and articulate a matching solution architecture based on Company product portfolio, in writing, online or in person. Act as point of escalation for high tiered system tickets. Act as a technical advisor to coworkers and clients. Provide minor project management capabilities for a limited set of projects as necessary. Work closely with Pre-Sales efforts to maintain company image of integrity and consistent delivery. Compose technical documentation for knowledge transfer of processes and procedures for the purposes of training coworkers and customers. Serve as a Subject Matter Expert in several industry leading and emerging technologies and processes. Identify process improvements and establish programs to carry out improvement processes and procedures. Guide and support systems engineers, administrators, and other team members fostering both personal and professional growth throughout the company. Technical Expertise Strong operating knowledge of both Windows and Linux Server Operating Systems such as Windows 2008 + R2, 2012 + R2, 2016, 2019, Debian and Red Hat-based Linux distributions, as well as Unix/BSD. Operating knowledge of virtualization technologies such as Software Defined Networking, Storage Area Networks, VMWare ESXi, and Microsoft Hyper-V. Operational knowledge of public cloud infrastructure in Microsoft Azure, Amazon Web Services, and other competing cloud offerings. Operating knowledge of cloud-based business applications such as Google Workplace, and Microsoft Office365. Understanding of Fault Tolerance, High Availability, Failover, Clustering, Load Balancing, and Redundancy and how each should be used in a Managed Services role. Significant navigational understanding of cloud control interfaces, and the ability to successfully transfer knowledge to customers in a way that enables success. Understanding of Office 365 administration and tools such as Microsoft licensing, Exchange Online, ADFS, AD Sync, SharePoint, OneDrive, AzureAD. Experience with hybrid Office 365 environments. Excellent writing skills to be able to document technical information clearly. Software Experience with Nginx, Apache, Microsoft IIS, FTP, Email, VoIP, directory services, CRM, content management systems, infrastructure monitoring and metrics, version control, and more. Shell, Command Line Interface, and other scripting ability to perform routine tasks and information gathering. Familiarity with configuration management and automation tools. Fundamental understanding of networking concepts including routing, switching, bridging, tunneling, and firewalls. Expectations Interact with customers in a professional manner. Provide opportunities for subordinate employees to expand their skills and promote a healthy learning environment. Support internal development operations with a cooperative attitude. Work within a ticketing system, queue workflows, completing tasks, and time keeping. Maintain strict time-control of tasks and assignments. Stay informed in all manners of industry trends, security advisories, and technical knowledge. Ability to be flexible and perform other duties as assigned. Travel as needed to customer locations. Ability to easily switch task between active projects based on customer requirements.

Hours: 8AM - 4:30PM The Clinical Systems Engineer is responsible for the planning, implementation and operations of the network attached medical device infrastructure for all Hospital facilities and corporate systems. This includes hardware and software deployment and continued operations of said systems. The Clinical Systems Engineer will be a key player in establishing long term goals related to end-user and clinician experience, and evolving technology. This position requires 2 years of integrated medical device integration and support experience. Meaningful experience integrating and troubleshooting GE, Philips, DICOM, Cerner CCE, FetaLink, Lantronix, Telcor, and/or others expected. May lead interdepartmental projects comprised of departmental data owners, engineers, and technicians. Educates medical and technical staff on integrated medical technologies. Leads quality improvement activities and suggests innovative solutions to technical problems. Qualifications JOB QUALIFICATIONS Education: Ungraduated degree in Information Systems or related field preferred. Licensure: Network+ or CCNA certification preferred. Experience: * A minimum of six (6) years work experience with on-prem and hosted systems (preferably iCommand, Carescape, and/or a like MDI configuration and management tools) along with a support issue tracking system; * A minimum of eight (8) years work experience with microcomputers and an understanding of microcomputer application and networking software. * Hamilton Medical Center (HMC) would accept an equivalent combination of education and experience providing the candidate possesses the knowledge and abilities required by the position. Skills: * A highly motivated, detail and service oriented individual that can work effectively with minimal direction in a job environment which requires creative leadership and precise written and verbal communication, problem solving, organizational and technical skills; * A technical and functional understanding of hospital and related information systems that will allow credibility in the eyes of hospital and HHCS management, end users, Information Services personnel, consultants and vendors; * A self-motivated, detail and service oriented individual with supervisory, organization, typing and precise communication skills. * Ability to work with and utilize to the best advantage the Hamilton Health Care System representatives of various vendors and consultants; * A mature individual with a strong sense of organization. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Typical office/information systems environment, subject to frequent interruptions, heavy deadline requirements, along with high noise potential and cool temperatures in the data/print center. The associate frequently works with sensitive and confidential patient and business information. The individual must be able to do the following: * maintain control; * effectively establish and update priorities and exercise accurate judgment during high stress and peak workload periods; * communicate effectively with management, members of the staff, system users, consultants and vendors in order to complete their requests; * to lift, transport and install computer equipment; * maintain a flexible schedule required in order to accommodate unusual work schedules and other responsibilities. Full-Time Benefits * 403(b) Matching (Retirement) * Dental insurance * Employee assistance program (EAP) * Employee wellness program * Employer paid Life and AD&D insurance * Employer paid Short and Long-Term Disability * Flexible Spending Accounts * ICHRA for health insurance * Paid Annual Leave (Time off) * Vision insurance

IT Support needs One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals. IT Support requires: Associates degree in a computer-sciences related field, or equivalent and demonstrable training and experience. Microsoft certifications are a plus. Experience One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals. Skills/Certifications Excellent interpersonal communication, customer service, problem solving, and time-management skills Dedication to on-going technical education, both as a student and a teacher. Able to perform heavy lifting. IT Support duties: Configures, delivers, and installs PCs, peripherals, and corporate standard software. Oversees the building and maintenance of corporate computer images for laptops and desktops Organizes and oversees the return of leased computer equipment, and prepares out-of-date equipment for donation or disposal. Provides information for use in management decisions on the selection of desktop, laptop, and computer peripherals. Maintains inventory of computers and components. Serves as backup to PC support specialists, providing end-user support under their guidance and direction. Contributes, as a subject matter expert (SME) to the development, implementation and maintenance of PC-related policies, procedures, and standards that conform with organizational objectives and IT industry best practices. Documents technical issues and their resolution, in accordance with corporate standards.

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** We are seeking a highly adaptable and technically skilled Principal Solutions Engineer to join our team of Solution Architects. This strategic role demands a strong full-stack engineering background and the ability to lead solution design across a diverse technology landscape-from legacy applications to modern cloud-native platforms. You will play a key role in shaping technical strategy, driving innovation, and delivering scalable, integrated solutions that meet evolving business needs. **Job Specifications** + Bachelor's degree in related field or equivalent experience + 10+ years of experience in enterprise software development, including significant experience with Salesforce. + 4+ years in a technical leadership or solution architecture role, with proven success designing complex, multi-system environments. + Demonstrated experience working across legacy systems and cloud-native environments. Technical Skills + Proficiency in full-stack development (e.g., JavaScript/TypeScript, Node.js, React, Java/.NET, Python). + Experience with Salesforce development (Apex, LWC, Visualforce) and integration via APIs. + Strong understanding of legacy architectures (e.g., monolithic applications, batch systems) and modernization strategies. + Expertise in cloud platforms (e.g., AWS, Azure, GCP), microservices, and containerization (Docker, Kubernetes). + Familiarity with CI/CD pipelines, DevOps tooling, and modern software delivery practices. + Experience with data modeling, ETL, and integration across diverse systems and data sources. Preferred Qualifications + Salesforce certifications (e.g., Platform Developer II, Application Architect, System Architect). + Certifications in cloud platforms (e.g., AWS Solutions Architect, Azure Architect). + Experience with agile methodologies and leading cross-functional delivery teams. **Primary Responsibilities** + End-to-End Solution Architecture: Design and lead the implementation of robust, scalable solutions across front-end, back-end, legacy systems, and cloud platforms-including Salesforce and other enterprise technologies. + Technical Leadership: Provide guidance across multiple technology stacks, mentor engineering teams, and establish best practices for development, integration, and deployment. + Cross-functional Collaboration: Partner with Product, Business, and Engineering teams to ensure technical solutions align with strategic objectives and deliver business value. + Delivery Oversight: Lead solution delivery from planning through deployment, ensuring quality, performance, and maintainability across systems. + Technology Agility: Evaluate and adopt emerging technologies, pivoting across tools and frameworks as needed to meet business and technical requirements. + Legacy Modernization: Architect and guide the evolution of legacy systems, integrating them with modern platforms and cloud services to ensure continuity and innovation. \#LI-AD1 \#LI-Multi ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $109,100.00-$224,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every levelof care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether thatbe within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities: Scope of Services The Independent Contractor - Family Support Services will deliver targeted family support services aimed at enhancing family dynamics and promoting child well-being. Services may include, but are not limited to: Coordinating with community providers to facilitate comprehensive care and referrals for families Participating in collaborative case planning and case review meetings, when requested Delivering case management activities such as: Supervised visitation Parent aide support Behavioral Aide Transportation Crisis intervention Advocacy and linkage to services (including drug screening facilitation if applicable) Completing in-home visits to monitor progress and provide ongoing support for families involved with DFCS. Offering parenting education and modeling positive parenting strategies Coordinating with external professionals (e.g., schools, therapists, case managers) to ensure service alignment Maintaining documentation of services rendered, including case notes and service logs, in accordance with contractual requirements and applicable standards Providing transportation services related to the family service plan (e.g., visitation, appointments) as appropriate Qualifications: Bachelor's degree in a human services-related field (e.g., Social Work, Psychology, Counseling, Criminal Justice) or High School Diploma/GED with at least 5 years of verifiable experience in the field Strong understanding of family systems, trauma-informed care, and community resources Reliable transportation, valid driver's license, and proof of insurance Willingness to complete required background checks and contractor onboarding Deliverables Timely submission of service logs, progress updates, and reports Accurate documentation aligned with billing and reporting standards Services provided in accordance with contract terms, including hourly or task-based invoicing If you share our commitment to empowering families and delivering trauma-informed support, we invite you to explore a partnership opportunity with Health Connect America. Together, we can make a meaningful difference in the lives of those we serve. Engagement as an independent contractor with Health Connect America and its affiliated entities is contingent upon successful completion of all required background checks and contractor onboarding processes. Health Connect America and its affiliated entities provide equal opportunity in contracting and employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other status protected under federal, state, or local law.

Job Details HAMILTON MEDICAL CENTER - DALTON, GA Full Time Days Information Services/IT/PBX OperatorDescription Hours: 8AM - 4:30PM The Clinical Systems Engineer is responsible for the planning, implementation and operations of the network attached medical device infrastructure for all Hospital facilities and corporate systems. This includes hardware and software deployment and continued operations of said systems. The Clinical Systems Engineer will be a key player in establishing long term goals related to end-user and clinician experience, and evolving technology. This position requires 2 years of integrated medical device integration and support experience. Meaningful experience integrating and troubleshooting GE, Philips, DICOM, Cerner CCE, FetaLink, Lantronix, Telcor, and/or others expected. May lead interdepartmental projects comprised of departmental data owners, engineers, and technicians. Educates medical and technical staff on integrated medical technologies. Leads quality improvement activities and suggests innovative solutions to technical problems. Qualifications JOB QUALIFICATIONS Education: Ungraduated degree in Information Systems or related field preferred. Licensure: Network+ or CCNA certification preferred. Experience: A minimum of six (6) years work experience with on-prem and hosted systems (preferably iCommand, Carescape, and/or a like MDI configuration and management tools) along with a support issue tracking system; A minimum of eight (8) years work experience with microcomputers and an understanding of microcomputer application and networking software. Hamilton Medical Center (HMC) would accept an equivalent combination of education and experience providing the candidate possesses the knowledge and abilities required by the position. Skills: A highly motivated, detail and service oriented individual that can work effectively with minimal direction in a job environment which requires creative leadership and precise written and verbal communication, problem solving, organizational and technical skills; A technical and functional understanding of hospital and related information systems that will allow credibility in the eyes of hospital and HHCS management, end users, Information Services personnel, consultants and vendors; A self-motivated, detail and service oriented individual with supervisory, organization, typing and precise communication skills. Ability to work with and utilize to the best advantage the Hamilton Health Care System representatives of various vendors and consultants; A mature individual with a strong sense of organization. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Typical office/information systems environment, subject to frequent interruptions, heavy deadline requirements, along with high noise potential and cool temperatures in the data/print center. The associate frequently works with sensitive and confidential patient and business information. The individual must be able to do the following: maintain control; effectively establish and update priorities and exercise accurate judgment during high stress and peak workload periods; communicate effectively with management, members of the staff, system users, consultants and vendors in order to complete their requests; to lift, transport and install computer equipment; maintain a flexible schedule required in order to accommodate unusual work schedules and other responsibilities. Full-Time Benefits 403(b) Matching (Retirement) Dental insurance Employee assistance program (EAP) Employee wellness program Employer paid Life and AD&D insurance Employer paid Short and Long-Term Disability Flexible Spending Accounts ICHRA for health insurance Paid Annual Leave (Time off) Vision insurance