Clinical Technology Specialist
Technical support engineer job in Sacramento, CA
ForTec†Medical†is an industry leader, dedicated to improving patient health. Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTecâ€TMs commitment to excellence, integrity, and positive culture defines our organization. Join us in shaping the future of healthcare while growing your career in a supportive, mission-focused environment. What We Offer: At ForTec, caring for others starts with caring for our team. Thatâ€TMs why our benefits go beyond the basics: Paid Time Off: Company paid holidays, a floating holiday, and generous paid time off.Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program.Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources.Extras That Matter: Free Teladoc account, employee assistance programs, and uniforms for field team members. Employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities.
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
As a Clinical Technology Specialist, you will play a vital role in ensuring the successful use of advanced, innovative surgical technologies. We offer comprehensive training to equip you with the skills and confidence to thrive in your role. Primary Responsibilities: Set up and operate surgical technologies to provide technical equipment guidance as needed to surgeons and staff before and during surgery Perform preoperative checklists, sterilization, equipment calibrations, and complete necessary documentation Load and transport surgical technologies to healthcare facilities. Driving is an everyday responsibility of this role with occasional overnight travel Practice safe vehicle operations, safe workplace practices, and laser safety techniques Meet customer needs, provide exceptional customer service, and foster strong, professional relationships with both ForTec team members and healthcare partners
Requirements: Must be able to work a flexible schedule with early mornings, evening cases, and occasional weekend coverage or overnight travel Professional demeanor and strong team-oriented mindset Must be able to meet the credentialing requirements of assigned medical facilities, which include client-required immunizations Basic computer/smartphone proficiency High School diploma or equivalent Must hold a valid U.S. driverâ€TMs license with no major violations Ability to push, pull, and manipulate medical equipment over 50 pounds Ability to frequently bend, stoop, sit, and stand for long periods of time What You Need to Be Successful: Ability to work independently Self-starter with excellent problem-solving abilities Outstanding communication and customer service skills Strong organizational skills with a high attention to detail Preferred Background: If you have prior medical, EMT, Surgical Technologist, or military experience, your background can provide a smooth transition into the clinical technology specialist role. If you have experience working long days, unpredictable schedules, early mornings, and are eager to learn, we will train you! Wage Range: $25 - $28 an hour depending on experience Join ForTec Medical â€" make YOUR impact today!
All your information will be kept confidential according to EEO guidelines. The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. xevrcyc PandoLogic. Keywords: Student Transition Coordinator, Location: Sacramento, CA - 95811
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Technical support engineer job in Davis, CA
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Enterprise Technology Analyst (SAP - PM/EAM) - W2 Contract
Technical support engineer job in Sacramento, CA
Role: Enterprise Technology Analyst
Duration: 6+ months
W2 Contract. Client is not sponsoring Visa at this time.
Overview: The Client is looking for a senior SAP PM/EAM consultant with 5+ years of hands-on experience designing, configuring, and supporting complex solutions in the SAP Plant Maintenance and Enterprise Asset Management modules. The resource must have strong expertise with SAP ECC 6.0 (EHP7 or higher), including configuration of key master data (Functional Locations, Equipment, Work Centers, Task Lists, Measurement Points). The role involves deep functional analysis, end-to-end and regression testing (including integrations), clear documentation, and close collaboration with technical teams (ABAP developers). The consultant will also manage incidents/enhancements using tools like ServiceNow or JIRA, and must be able to lead requirement sessions, create process flows, and debug custom code independently.
Mandatory Requirements:
5+ years SAP PM/EAM configuration & solution design
SAP ECC 6.0 (EHP7+)
Strong knowledge of Functional Locations, Equipment, Work Centers, Task Lists, Measurement Points
Hands-on functional + technical testing; extensive E2E & regression testing
Experience with external system integrations
ServiceNow/JIRA experience
Leading requirement/blueprint sessions
Translating business requirements into detailed specs
Working closely with ABAP teams; defining functional specs
Creating process flows; debugging custom code
Preferred Qualifications:
Electric utility SAP PM/EAM experience
SAP S/4HANA exposure
Knowledge of Preventive/Corrective Maintenance, Maintenance Planning/Scheduling, Asset Lifecycle, integrations with HR, FI/CO, MM/WM
GIS, OMS, FSM integration experience
Experience with complex enterprise integrations
Field maintenance and industry best-practice knowledge
SAP BI/BW, reporting tools
RFP experience (requirement definition, evaluation, negotiation)
Experience with Asset Management/Asset Analytics solutions
IT Support Specialist II
Technical support engineer job in Sacramento, CA
This position will begin as a contract assignment, with the opportunity to transition to a full-time role. Purpose Under direct supervision, this position is responsible for providing second level technical support to all Teichert end users via the Support Center call line and email. This position works closely with the DTS Division staff and outside departments, as well as some vendors when purchasing hardware/software as needed.
Focus & Scope
Essential duties and responsibilities, i.e. those which are basic, necessary, and an integral part of the job, are indicated below:
Company/Entity
Actively supports the achievement of the business unit's goals and objectives by applying general knowledge of a variety of technologies.
Collaborates across departments and supports consistent technical practices. Adheres to policies, procedures, and standards that protect the company's interests.
Promotes and protects Teichert's, values to maintain a “team” spirit within the business unit and on project teams; works and cooperates with other disciplines across company lines to ensure maximum and best uses of Teichert resources.
Promotes and protects the community perception of Teichert.
Builds and maintains positive working relationships with internal and external customers. Maintains a positive impression of the department and company through professional interactions.
Technical/Specialty Area
Installs hardware and software on new and existing computers, printers, cell phones, tablets, laptops, and related equipment
Drives to customer locations to perform repairs or pick up and deliver equipment.
Provides level II hardware support to users in the areas of discrepancies, malfunctioning equipment, upgrades, maintenance and repair (Examples: Install RAM, install new monitor)
Provides software support to users in the use and functions of software packages such as Microsoft Office 365.
Escalate issues to Windows Administrators, Applications, Telecom and Network Administrators as needed
Provides on-going preventative maintenance and repair of computers, cell phones, tablets, printers, monitors and related equipment.
Responds to customer service inquiries and requests generated from the work order system; documents troubleshooting steps and/or resolutions into the work order system.
Analyzes and evaluates new systems, equipment, and solutions for viability of use. Makes recommendations to customers and management staff.
Participates in project involvement, including specialized projects such as development, schedules, and documentation; participates in staff and project meetings.
Trains and assists users with the use and functions of software and hardware equipment (computers, printers, cell phones, tablets, etc.).
Maintains an up-to-date knowledge of repair practices, policies, and technical specifications of computer and printer hardware.
Contacts vendors for technical support and parts procurement both electronically and by telephone. Completes internal and vendor required documentation related to services, warranty tracking, inventory maintenance, and repair history recording.
Contact customers as needed to discuss specific symptoms of equipment failure, cost, the nature of repairs required and possible solutions to equipment problems.
Relationships, Qualifications, and Requirements
Key Relationships
Reports to:
Site & End-User Support Manager
Direct Reports:
N/A
External Customers:
Software and hardware vendors.
Internal Customers:
All Divisions and Personnel within the Teichert Family of Companies.
Job Qualifications & Requirements
Education:
Associate's degree, technical degree, or an equivalent combination of education and experience.
A+ Certification, MCP
Experience& Industry Expertise:
At least two (2) years' experience in working as an IT support specialist, PC technician, or related position with increasing responsibilities in the maintenance, repair, operation, and installation of hardware and software for computers, cell phones, tablets, printers, etc.
Specific Job Requirements:
Must demonstrate knowledge of industry technologies, concepts, and methods.
Knowledge of troubleshooting steps, Help Desk software and IT related processes.
Must demonstrate experience in working with computer hardware and software technologies.
Must demonstrate delivery of excellent customer service.
Must demonstrate experience in training end-users.
Must be able to clearly communicate and be understood both verbally and in written form by internal and external customers.
Must demonstrate the ability to create good written technical documentation.
Must demonstrate experience and knowledge in hardware and software Windows systems technologies such as Windows Domain environment, MS Office, Microsoft operating systems, and related client applications.
Must demonstrate the ability to work in a team and maintain effective working relationships with all levels of staff and management.
Must possess a valid California driver's license and maintain an acceptable driving record.
Regular travel to other office locations required.
Competencies
Relationship Understanding
Business Acumen
Communication
Organization and Management
Teamwork
Technology: Basic Computer hardware and operation, Microsoft Windows, Microsoft Office
Equipment Used, Physical Demands and Work Environment
Equipment Used:
Personal computer, telephone, personal protective equipment (i.e. safety glasses, hearing protection)
Physical Demands & Work Environment: The physical demands and work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical: Sitting for long periods of time working at the computer or driving to other offices, plants or job sites. Viewing of computer monitor. Keyboarding: use of fingers to make small movements such as typing and mouse usage. Position may require varied work hours that include early morning meetings, late evening meetings, and weekend work for upgrades and installations that must be performed outside of normal business hours. Position may require travel to outside industry conferences and training seminars as needed, as well as to disaster recovery site(s). Must be available to respond to on-call support requests received outside of normal IT business hours. Ability to lift materials, boxes and equipment up to 50 lbs.
Work Environment: Typical office environment with adequate temperatures and lighting, low levels of noise. Demands of meeting tight deadlines. Data Center work may require exposure to loud noise and variant temperatures. Visits to other job sites and plants may require walking on uneven ground, climbing, bending, reaching or stooping, exposure to loud noise, high levels of dust and fumes, and exposure to inclement or extreme weather conditions.
HOURLY BASE SALARY RANGE:
$28.00 - $37.00
The range displayed reflects the range the company reasonable expects to pay for the position. The actual base salary is subject to variation due to the role, level, geographic location, relevant education, training, or experience, among other factors.
Employer Disclosure Statement
The above statements and job description are intended to describe the nature and level of work being performed within this job. They are not intended to be an exhaustive list of all responsibilities, duties, and tasks. Other similar or additional duties are performed as assigned.
Equal Opportunity Employer
Teichert and its subsidiaries are proud to be an equal opportunity employer. We do not discriminate against applicants or employees on the basis of age, race, color, sex, national origin, disability, military or veteran status, or any other characteristic protected by federal, state or local laws.
Applicants with disabilities may be entitled to reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the company. If you are an applicant with a disability, please inform Robert Maxey (*******************) if you need assistance completing any forms or to otherwise participate in the application process.
Notice to Staffing Agencies
Teichert, Inc. and its subsidiaries ("Teichert") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Teichert, including unsolicited resumes sent to a Teichert mailing address, fax machine or email address, directly to Teichert employees, or to Teichert's resume database will be considered Teichert property. Teichert will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Teichert will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Teichert's recruiting function to submit resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. Teichert will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Teichert's Human Resources Representative or his/ her designee. No other Teichert employee is authorized to bind Teichert to any agreement regarding the placement of candidates by Agencies.
Technology - Help Desk
Technical support engineer job in Folsom, CA
Description
Help Desk Support Technician
FLSA Non-Exempt
QUALIFICATIONS:
A+ Certification or equivalent experience
Good oral and written communication skills
Customer service experience (call center experience preferred)
Hardware troubleshooting skills
Excellent software skills
Operating System experience (Windows 7)
Excellent knowledge of desktops, laptops, and other common peripheral devices
Experience creating and deploying disk images
Knowledge and experience with hardware warranty procedures
Ability to monitor computer technology service and repair
Self-motivated
Ability to lift up to 40 lbs up to a height of 4 feet occasionally
REPORTS TO: Technology Support Manager
TERMS OF
EMPLOYMENT: Twelve month (261 days) with benefits provided according to Classified Agreement.
ESSENTIAL JOB FUNCTIONS:
Provide technical support for computer users via phone.
Maintain/update work order system and communicate work order priority and status to end users.
Effectively diagnose and troubleshoot malfunction of computer or network devices relating to user error, faulty hardware, or software/server/network issues.
Communicate effectively with staff and students regarding maintenance of technology.
Effectively diagnose and troubleshoot malfunction of hardware devices, including printers, scanners, barcode readers, digital cameras, etc.
Disaggregate service-related data to discover trends and recommend process modifications for technology service.
Actively monitor and report compliance with the district's technology service level agreement.
OTHER JOB FUNCTIONS:
Lead special technology projects as required.
Attend meetings and trainings as scheduled.
Other duties as assigned.
IT Help Desk Support
Technical support engineer job in Woodland, CA
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.
Job Description
Job Title :
Technician, Information Systems /
IT Help Desk Support
Location :
Woodland Hills , CA
91367
Duration :
One year project
Job ID : 14958
Pay rate an hour -18.00 an hour
Qualifications:
High School Diploma (or equivalent) with additional education preferred.
IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications.
Responsibilities:
Daily support of network and workstation printers
Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
Escalates problems to a technician as necessary
Keeps the customer up to date on the progress of problem resolution
Provides end users with detailed remote access knowledge and documents complete trouble shooting information
Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
Responsible for on-site hardware & consumables inventory
Responsible for printer procurement as required by the customer
Responsible for printer hot swap inventory
Documents and reports all fleet meter reads Maintains printer fleet tools/databases.
Thanks ,
Asma
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technology Support Specialist
Technical support engineer job in Carmichael, CA
Eskaton is a nonprofit senior services provider serving Northern California's older adults for over 55 years. With over 1,700 employees and 28 communities and services in Northern California, Eskaton is a great company to join and build your career.
Eskaton genuinely cares about the financial security, health and well-being of our team members. In addition to competitive pay and comprehensive benefits including a 401K retirement fund matching program, Eskaton employees appreciate knowing their work makes a real difference in the community and in the lives they touch.
At Eskaton, being inclusive is one of our core values. This means that we celebrate diversity and equity for all who live and work with us, building a culture of belonging and community across the aging spectrum.
Our Benefits include but are not limited to...
Competitive Health Plan, including dental and vision coverage
Company paid life insurance
Wellness programs
Employee Assistance Program
401K with Company Match Retirement Program (Minimum eligibility requirements apply)
Paid Time Off programs
Voluntary benefits & supplemental insurance available
This position is eligible for Eskaton's health benefits package the first of the month following 60 days of employment and Paid Time Off benefits program after 90 days of employment.
Position Summary:
The Technology Support Specialist is tasked with resolving support tickets by conducting thorough technical troubleshooting, managing requests, and providing user training and guidance. Coordinates with other departments and vendors to resolve potential or current issues. Customer service is critical to ensure staff can use technology to perform their duties. Additional responsibilities include IT projects, hardware and software maintenance, and documentation.
The starting salary for this position ranges from $29.00 to $40.00/hour. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered.
Position Responsibilities include:
Delivers exceptional customer service through effective communication, patience, empathy, strong time management, and efficient problem-solving skills.
Handles support requests via a ticketing system, received by phone, email, web, or walk-in.
Provides users with troubleshooting assistance via phone, video call, email, or in person, including introductory training on Eskaton software tools and practices.
Has knowledge of Microsoft 365, including Entra, Intune, Exchange Online, Defender, SharePoint, OneDrive, and Teams.
Develops and manages internal IT documentation
Responsible for maintaining computer hardware, including coordinating with vendors, troubleshooting issues, and replacing parts as necessary.
Implements software and hardware using Intune and imaging processes.
Configures and removes user accounts and software access required for staff to carry out their responsibilities.
Diagnoses and resolves network and Wi-Fi connectivity issues to maintain reliable connections.
Provides support to IT system administrators and IT project managers by undertaking various tasks and projects.
Escalates and communicates unresolved or prolonged issues.
Qualifications
Education:
Requires two years of college with emphasis in computer technology or a combination of college education and equivalent work experience. Appropriate certification levels for the technology in use at Eskaton. Certification such as A+, Network+, and especially Microsoft 365.
Training and Experience:
Four or more years of experience, with two years required with Microsoft 365. Experience working with a team to resolve support tickets is required.
Job Knowledge:
A working knowledge of modern information technology systems including Microsoft 365. Requires knowledge of installing and maintaining software, computer equipment, and business applications. Must understand IT procedures, including cybersecurity, backup and recovery, file management, documentation, troubleshooting steps, basic networking, and customer support.
The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen. All new hires are required to sign an arbitration agreement as a condition of employment.
Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
Technical Support Specialist (Secret Clearance)
Technical support engineer job in Rancho Cordova, CA
Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career.
Job Description
We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks.
This position requires a government security clearance, you must be a US citizen for consideration.
Responsibilities include but are not limited to:
Diagnose and resolve hardware and software issues in a timely manner.
Assist in resolution of cybersecurity related issues.
Remotely apply patches, updates, and fixes to fielded systems.
Quickly identify and troubleshoot network issues.
Manage certificates for equipment on a secure network.
Provide technical support to end users and maintenance technicians via phone and email.
Work closely with engineering team to resolve complex problems.
Accurately enter data into ticket tracking systems and asset management systems.
Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time.
Monitor status of spare parts inventory to help prioritize ongoing support.
Monitor status of tickets to ensure that all customer requests are handled in a timely manner.
Report status of tickets and parts to management during weekly meetings.
Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information.
Qualifications
Minimum Qualifications:
US citizen with the ability to obtain a Secret security clearance
Associate's degree in IT or related field
2+ years of experience in technical support
Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP.
Fluent in written and spoken English.
Preferred Qualifications:
Bachelor's degree in related technical field.
Experience in cybersecurity field
Active Secret security clearance.
Work experience on DoD contracts and maintaining equipment on DoD networks.
Additional Information
Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.
Technical Support Specialist (Secret Clearance)
Technical support engineer job in Rancho Cordova, CA
Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career.
Job Description
We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide. The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks.
This position requires a government security clearance, you must be a US citizen for consideration.
Responsibilities include but are not limited to:
Diagnose and resolve hardware and software issues in a timely manner.
Assist in resolution of cybersecurity related issues.
Remotely apply patches, updates, and fixes to fielded systems.
Quickly identify and troubleshoot network issues.
Manage certificates for equipment on a secure network.
Provide technical support to end users and maintenance technicians via phone and email.
Work closely with engineering team to resolve complex problems.
Accurately enter data into ticket tracking systems and asset management systems.
Work with shipping/receiving and repair staff to ensure replacement parts are tested and shipped on time.
Monitor status of spare parts inventory to help prioritize ongoing support.
Monitor status of tickets to ensure that all customer requests are handled in a timely manner.
Report status of tickets and parts to management during weekly meetings.
Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information.
Qualifications
Minimum Qualifications:
US citizen with the ability to obtain a Secret security clearance
Associate's degree in IT or related field
2+ years of experience in technical support
Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP.
Fluent in written and spoken English.
Preferred Qualifications:
Bachelor's degree in related technical field.
Experience in cybersecurity field
Active Secret security clearance.
Work experience on DoD contracts and maintaining equipment on DoD networks.
Additional Information
Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $22 - $38 per hour DOE. Mesotech is an equal opportunity employer.
Web Developer & IT Support Specialist
Technical support engineer job in Sacramento, CA
Job Description
Are you ready to Join the Revolution with one of the most innovative, fastest-growing tree care companies on the West Coast? A Plus Tree is looking to hire the best of the best, and our goal is to ensure talent is rewarded with great compensation and a fulfilling career.
We're looking for a versatile Web Developer & IT Support Specialist to support both our software development efforts and internal IT operations. This role is ideal for someone who enjoys building and maintaining web and mobile applications while also serving as a technical resource for end users. You'll collaborate across teams to support daily operations, drive new feature development, and maintain our infrastructure and security standards. This is an on-site position based in Sacramento, CA.
Responsibilities
· Respond to help desk tickets, troubleshoot user issues, and escalate or assign as needed.
· Monitor internal support channels (Teams, phone, chat) and provide timely assistance.
· Deliver training and guidance on internal software tools to staff.
· Triage and resolve software bugs and performance issues across web and mobile platforms.
· Develop new features, integrate third-party APIs, and maintain cross-platform compatibility.
· Maintain technical documentation for codebases, systems, and user-facing resources.
· Participate in planning meetings and help prioritize features and technical tasks.
· Administer SharePoint and Microsoft 365 environments, including permissions and group access.
· Manage security compliance using MDM (Hexnode), EDR (CrowdStrike/eSentire), and regular audits.
Preferred Skills
· PHP
· JavaScript
· MySQL
· CSS
· HTML
Preferred Experience
· React Native
· Angular
Benefits:
Health insurance, Dental insurance, Vision Insurance, Life insurance, Paid Sick Leave, Paid Time Off, 401(k), and 401(k) Matching.
*A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IT Support Specialist
Technical support engineer job in West Sacramento, CA
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Support Specialist. The IT Support Specialist is responsible for ongoing operation, support, and improvement of laptops, applications, servers, networks, and technical systems of DCIDS. Serves as a first point of contact for users needing assistance with software and hardware. This is an onsite position in Sacramento, CA.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Fields, prioritizes, and troubleshoots multiple Help Desk requests. Creates, closes out tickets, and documents solutions.
Identifies and escalates trends in requests to IT Infrastructure Administrators or IT Support Supervisor and collaborates to ensure root cause resolution.
Assists in the administration, licensing, and inventory of laptops, applications, servers, networks, and technical systems of DCIDS.
Acts as a resource and engages DCIDS staff in developing and implementing application and technological process changes at a staff level.
Provides individual and group instruction or training, as needed.
Maintains a working knowledge of industry standards to recommend and update information systems policies, procedures, diagrams, and documentation.
Provides excellent customer service to all staff and works without direct supervision to handle internal customer issues.
Regularly review and refine troubleshooting practices by analyzing common issues, providing helpful insights to end users, and staying informed on technology trends to drive efficient and effective solutions, fostering a culture of continuous improvement.
Performs other duties as assigned.
The ideal candidate will have:
Information Technology related associates degree or equivalent work experience.
3+ years hands on IT experience supporting servers, desktops, laptops, and systems in a business environment.
3+ years of experience installing, configuring, and troubleshooting PC and server operating systems (MS Windows, Office).
Prior experience in the following areas preferred:
Installing, configuring, and troubleshooting Windows operating systems
Office 365 Administration (Exchange, SharePoint, Teams, Azure Active Directory)
2012-2019 Windows Server
Technical service experience
IP Networking Knowledge (VLANS, subnets, routing)
Administering enterprise level Anti-Virus systems
Administering Windows updates
Build and deploy images for computer deployment
Active Directory (security, group policy, federation)
Relevant IT related certifications are preferred
Advanced knowledge of Microsoft operating systems, office applications, and Active Directory. General knowledge of network, server, and visualization administration.
We offer a competitive compensation package including:
Up to 176 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Monthly phone stipend
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
Auto-ApplyAssociate Help Desk Technician
Technical support engineer job in Gold River, CA
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Your role in our mission
Essential Job Functions
* Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met.
* Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate.
* Follows up with customers to ensure that customer inquiries are resolved within the contracted or agreed upon time frame.
* Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation.
* Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are successfully resolved.
* Analyzes and evaluates inquiry/problem reports and makes recommendations to reduce help desk call rates.
* May provide leadership and work guidance to less experienced personnel.
What we're looking for
Basic Qualifications
* High school diploma or G.E.D.
* 2 or more years of technical training preferred
* 0-3 years of technical or customer support experience
* Experience working with company products and operating systems
* Experience with solving computer-related problems
What you should expect in this role
Work Environment
Hybrid work environment - 2 days per week at our Gold River, CA office (may increase based on business needs).
Ability to work over weekends or extended hours depending on business needs.
The pay range for this position is $43,300.00 - $61,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Information Technology Professional
Technical support engineer job in Sacramento, CA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Information Technology Helpdesk Technician
Technical support engineer job in Rancho Cordova, CA
Job Description
GENERAL PURPOSE
Under the general supervision of the IT Operations Manager, this position is responsible for providing first-line remote technical assistance and support related to computer systems, hardware, or software over phone, email, remote desktop services, and IT Helpdesk system. Responds to queries, runs diagnostic programs, troubleshoots and isolates problem, and determines and implements a solution. Forwards issues requiring site visits or more in-depth technical troubleshooting to the appropriate Field Technician via helpdesk trouble ticket system. Works under direction of IT Operations Manager and IT Director. This is an at-will direct service position within a program. The position is responsible for assisting our colleagues in all areas related to Information Technology (IT).
ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware under the direction of the IT Operations Manager and IT Director.
Responds to queries either in person, over the phone, via email or IT Helpdesk System.
Asks questions and provides basic troubleshooting to determine nature of problem and walks customer through problem-solving process.
Coordinates work with 3 party vendor(s) for system repair; trains computer users.
Maintains daily performance of computer systems.
Installs, modifies, and repairs computer hardware and software.
Runs diagnostic programs to resolve problems.
Resolves technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Follows up with customers to ensure issue has been resolved.
Assists with administration of all applicable user accounts within the agency (i.e. Active Directory, Skype for Business, Exchange, Airwatch, etc.).
Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
Aids IT Field Technicians, IT Operations Manager, and IT Director as needed for instruction or special projects.
Assists with computer system imaging and deployment.
Configures and troubleshoots cell phones and mobile devices; tests and installs new and upgraded software.
If needed, travels to agency sites for the purpose of performing needed maintenance, troubleshooting and transportation of equipment using personal vehicle.
QUALIFICATIONS
MINIMUM:
A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from high school and one (1) years of IT Helpdesk experience.
California driver's license & current vehicle insurance/registration if driving; and,
Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.
Compensation: $26hr to $27.50 hr
Schedule: Monday-Friday, 8:00 AM - 4:30 PM
IT Support Specialist I
Technical support engineer job in Sacramento, CA
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.
+ Implements routine changes on production systems per direction and guidance from Administrators.
+ Supports the integration of new technologies into existing infrastructure.
+ Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
+ Deploys standard repeatable build outs.
+ Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Supports routine backup strategies and disaster recovery tests.
+ Reviews system performance indicators and raises issues to more senior level team members.
+ Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required.
+ Maintains third-party tools.
+ May make proactive suggestions for service improvements.
**Minimum Qualifications**
+ HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.
+ 1- 2 years of experience in information technology, systems administration or other IT related field.
+ Hours for this position are roughly 11P-8A ET including weekends.
**Other Job Specific Skills**
+ Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Strong customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology a plus.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$20-$23/hr
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Systems Server Administration and Support - TSSCI
Technical support engineer job in Beale Air Force Base, CA
Job Description
JBW Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.
You will receive a comprehensive benefits package that includes:
Health insurance
Dental insurance
Vision insurance
Pet insurance
Annual membership to Costco or Sam's
401K
...and much, much more!
Duties and Responsibilities:
Provide Tier 2 support based on industry standards to devices and servers for all system problems, performance deficiencies and anomalies on 480 ISRW/A6 supported networks. This includes, but not limited to Non- classified Internet Protocol (IP) Router Network (NIPRnet), Secret Internet Protocol Router Network (SIPRnet), and Langley campus-wide Joint Worldwide Intelligence Communications System (JWICS) network at both local and remote locations.
Track, assign, troubleshoot, fix and/or close trouble tickets and new requirements in appropriate electronic system.
Prepare systems (Windows and/or UNIX mission servers) for security accreditation.
Install, configure, and maintain Windows, Red Hat Linux, Solaris, VMware operating systems, to include Operating System (OS), application software patches, and service packs.
Review security, network, and system audits; and remedy identified anomalies IAW the timeline identified in the ticket or the maintenance response time chart.
Provide report capturing detected anomalies and resolution status.
Draft, edit, maintain, and provide input to local Standard Operating Procedures (SOP).
Analyze and resolve problems associated with A6 System Server architecture server hardware, operating systems, and applications software while adhering to mandated security requirements and guidelines.
Prepare, test, and implement scripts to simplify system tasks for local use IAW security policies.
Perform system backup and recovery utilizing network backup software.
Support 480 ISRW ISSM and/or 480 ISRW ISSO to identify and resolve security related server and application issues.
Provide test and evaluation support for new technology. Prepare and provide reports detailing the results of the test and evaluation including specific recommendations.
Perform assigned CSRDs to complete installation requirements for new technologies and provide results in appropriate electronic record system.
Perform assigned Problem Reports, troubleshoot systems/services, and provide results in appropriate electronic record system.
Attend meetings, on-site conferences, teleconferences and briefings as requested by Government. Provide meeting minutes or reports.
Contractor shall provide system software and hardware architecture acclimation to selected government/military personnel, as requested by the COR.
Provide weekly status report to government task lead and COR.
Other duties as assigned.
Must have skillsets in:
Administration of Microsoft Windows Server 2019 and/or up to the most current version
Administration and maintenance of VMware versions 6.x/7.x or most current version
Microsoft IIS 7.x/8.x or most current version
Microsoft SQL Server 2019 or most current version
Workload:
*64 Windows Servers (Windows Server 2019)
*6 UNIX Servers (Solaris / Red Hat)
*118 VMware/VxRail ESXi Hosts / vCenter Appliances
*2 TMAN Servers (Cross Domain Solution)
4 Oracle ZFS NAS/SAN Storage Appliances
1 Dell Isilon NAS
1 Dell IDPA Storage Appliance
Kanaka Family of Companies is an Equal Opportunity Employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, marital status, sex (including pregnancy), gender identity or expression, age, disability, veteran status, sexual orientation, genetic information (family medical history), or any other status protected by federal, state or local laws. EEO/AA employer/Vet/Disabled.
Job Posted by ApplicantPro
Technical Support Engineer
Technical support engineer job in Sacramento, CA
Who We Are Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the world.
Rhombus was created by industry veterans and is also backed by incredible investors who believe in transforming the world of physical security with enterprise-grade technology that's accessible to any organization.
Who You Are Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you're on, the work you do here makes a positive impact across the globe. As a Technical Support Engineer, you'll be responsible for developing solutions to customer specifications and for customer support. You are a hands-on, technically minded problem solver who enjoys working directly with customers to configure, troubleshoot, and support integrated physical security systems. You're comfortable collaborating across teams - Sales, Engineering, Product - to deliver solutions that truly meet customer needs.What You'll Do
Implement new feature requests for customers by configuring cameras, sensors, and access control hardware.
Collaborate with clients and Rhombus Engineering teams to resolve product or system issues, including network connectivity, firmware, and integrations.
Provide regular issue and trend reporting to help internal teams understand recurring customer challenges and drive product improvements.
Analyze support processes and recommend strategies to reduce common issues, improve installation success rates, and streamline customer onboarding
Troubleshoot system and customer issues to validate product or service defects by reproducing behavior to isolate root causes.
Support new product launches, by tracking early bugs and providing detailed feedback to Product Management teams
Develop support tracking metrics to demonstrate common customer challenges and strengthen feedback loops between internal teams.
What We're Looking For
2-4 years of technical or IT support experience, ideally with hardware, IoT, or security products.
Experience with ticketing systems (Zendesk) and managing a high volume of technical inquiries.
Previous experience working with or supporting SaaS products, especially with device management platforms.
Comfortable learning new tools and configuring cloud-managed devices or systems.
Strong networking fundamentals, including VLANs, PoE, firewall rules, and basic troubleshooting.
Excellent communication skills with customers via phone, email, and remote support.
Familiarity with access control is preferred - door controllers, readers, wiring, relays, and basic locking hardware behavior.
Knowledge of RESTful web services (Postman) for debugging or automation tasks.
Experience with Python, HTML/JavaScript is a plus.
LocationThis is a hybrid position based in Sacramento, CA. Candidates must be able to commute to the office 2-3 times a week.
Work AuthorizationCandidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.
Compensation$80,000 - $95,000
Additional forms of compensation, depending on the role, include performance bonuses and equity in the company. Individual pay is determined based on the candidate's primary work/hiring location and additional factors, such as skills and experience, and relevant education, certifications, or training. Further details about compensation for the role can be discussed during the interview process.
Benefits Competitive Salary & Equity Options Flexible Schedule & Paid-Time Off Excellent Healthcare Coverage Generous Family Leave Policy WFH & Workspace Supplies Career Growth & Professional Development Dog-Friendly Office & Pet Insurance
What We Value Customers Come First: We're obsessed with improving our users' lives and constantly question how we can improve upon what already exists. One Team: Innovating in the physical security industry can't be accomplished by just a single person, which is why we collaborate with exceptional individuals who inspire us to be our best. Think Greater: We believe the best ideas can come from anywhere. We strive to create an open environment where individuals can contribute and make an impact. Act with Integrity: We believe honest communication is key to success. We conduct business the way it should be - with high ethical standards and to always do what's right.
Rhombus is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applicants from all backgrounds and experiences to apply. We actively promote diversity, equity, and inclusion in our hiring practices and throughout our organization.
Build a Safer Future with Us!
Auto-ApplyJunior Systems Engineer (Revenue Operations Focus)
Technical support engineer job in Sacramento, CA
Full-time Description
As our Junior Systems Engineer, you will focus on building and maintaining the automations, integrations, and data flows that support our sales, customer success, and billing operations. Your primary strength will be in coding and problem-solving, while owning the administration of our core platforms (HubSpot and Stripe). This is a hands-on technical role where you'll write scripts, connect APIs, and ensure our revenue systems run smoothly and scale effectively. You'll report directly to the Senior Operations Manager and collaborate with our Sales, Marketing, Customer Success, and Finance teams.
This is a hybrid role that requires you to work from our Sacramento office 2-3 days per week once you've completed onboarding.
Responsibilities
Engineering & Automation (Primary)
Write and maintain Python and JavaScript scripts for process automation, API integrations, and data transformations.
Build tools to improve system reliability and reduce manual work for sales, support, and success teams.
Support ARR/MRR reporting pipelines by ensuring accurate data flow across systems.
Document scripts, processes, and integrations for ongoing maintenance.
Systems & Platform Support (Secondary)
Own the maintenance and improvements of our HubSpot CRM workflows, properties, and reporting.
Lead integrations between HubSpot, Stripe, and other SaaS tools.
Apply best practices in data hygiene, governance, and SaaS revenue tracking.
Cross-Functional Collaboration
Work with sales, finance, marketing, and customer teams to translate business needs into technical solutions.
Troubleshoot and proactively resolve system issues as they arise.
Partner with operations leadership to identify opportunities for new automations or integrations.
About Streamline
Streamline has grown rapidly and recently launched DocAccess, our game changing PDF remediation and storage software. We invest heavily in our work culture and people. We've been recognized by the Sacramento Business Journal as one of the “Best Places to Work” for many years, and it shows: our clients and customers love working with us. We honor each other's strengths and contributions and we learn new stuff all the time.
Streamline is a very special place to work. Every employee receives a competitive salary and compensation package, the very best healthcare benefits available, and a place that supports them and their loved ones with a variety of resources:
Flexible Time Off (Unlimited Sick and Vacation)
20+ company-paid holidays
401(k) plan with 4% company match
Employee Stock Option Program (ESOP)
Comprehensive healthcare packages, including: Blue Cross, Western Health Advantage, and Kaiser
100% employer covered Basic, Life, and AD&D insurance (along with voluntary Life and AD&D)
Flexible Spending Account (FSA) with company dollar-for-dollar company match for additional healthcare needs.
Streamline provides $2,000 annually to a Lifestyle Spending Account to be used for health and wellness related activities not covered by the traditional Flexible Spending Account.
18 weeks of paid Maternity/Paternity/Child Bonding Leave
An inclusive, mission-driven culture with a focus on community, diversity, kindness, and service.
Streamline Software Inc. is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to protected characteristics by applicable state or federal law.
Requirements Required Experience & Qualifications
2+ years of practical programming experience in Python and/or JavaScript (automation scripts, API integrations, or data processing).
Demonstrated ability to learn new systems quickly and apply coding to solve business problems.
Strong problem-solving skills with an analytical mindset.
Excellent communication skills with the ability to explain technical solutions to non-technical stakeholders.
Interpersonal skills to build relationships with a diverse group of stakeholders while delivering on agreed upon project deadlines
Prior experience in SaaS or revenue operations environments.
Nice-to-Have Skills
Experience with HubSpot CRM (workflows, reporting, automations)
Exposure to Stripe or another billing/subscription system
Familiarity with SQL (e.g., Stripe Sigma, databases)
Salary Description $90,000-$130,000
Technical Support Engineer
Technical support engineer job in Roseville, CA
Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location. We are unable to sponsor H-1B or other U.S. work visas for this role at this time. Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data - across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.
We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.
Join us on our mission to shape the future of our industry.
At Cohesity, we're encouraged to think big, and we take on dynamic goals that require innovative thinkers. Obsession with our customers keeps us humble and drives us to keep learning. Technical Support Engineer is a technical support role within the Cohesity support organization. The position is based in our local support centers located in Heathrow, FL, Roseville, MN or Santa Clara offices, where you will have the opportunity to work with other talented engineers to ensure that Cohesity customers receive the highest level of support possible. We are looking for passionate people who possess deep technical expertise as well as excellent communication and customer service skills to join our team!
How you'll spend your time here:
* Work with Cohesity customers to provide a timely resolution to technical issues that they may encounter
* Use available tools to investigate and troubleshoot technical issues
* Record customer interactions, including investigation, troubleshooting, and the resolution of issues
* Work closely with Cohesity engineering and account management teams
* Demonstrate considerable judgment in selecting methods and techniques for obtaining solutions
* Provide the best experience possible for Cohesity customers
* Manage workload to ensure that all customer issues are resolved in a timely manner
* Assist in the development of comprehensive and reusable self-service solutions for future incidents
* Develop knowledge base article.
We would love to talk to you if you have many of the following:
* Degree in Computer Science, Information Systems or related field & graduating in 2026
* Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.
* Troubleshooting & Problem-Solving - Ability to diagnose and resolve technical issues quickly.
* Operating Systems Knowledge - Familiarity with Windows, mac OS, Linux.
* Networking Basics - Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, routers, and switches.
* Basic Scripting & Automation (optional but valuable) - Knowledge of PowerShell, Bash, or Python.
Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate's skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.
Pay Range :
$60,560.00-$75,700.00
The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.
Data Privacy Notice for Job Candidates:
For information on personal data processing, please see our Privacy Policy.
Equal Employment Opportunity Employer (EEOE)
Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or ******************* for assistance.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.
Network Engineering Technician
Technical support engineer job in Elk Grove, CA
Network Engineering Technician An Ezee Fiber Network Technician will primarily focus on configuring, installing & testing equipment. This role will include maintaining DC power systems, Active Ethernet devices & PON OLT systems. The Network Technician will also be expected to install & maintain fiber optic cabling inside the control facilities. A well-rounded technician will work with various other Ezee Fiber personnel to complete new installations on an aggressive timeline. Many of our facilities are roadside telecom cabinets, which means the work associated with this position will often be outdoors. About Ezee Fiber At Ezee Fiber, we're dedicated to providing innovative and reliable fiber optic solutions that enhance connectivity and communication. Our brand stands for excellence, cutting-edge technology, and exceptional customer service. We pride ourselves on a collaborative and dynamic work environment where creativity and technical expertise drive our success. Responsibilities:
Install and configure network hardware and software
Maintain and troubleshoot network infrastructure
Monitor network performance and identify issues
Collaborate with other IT professionals to resolve network problems
Ensure network security and data privacy
Document network configurations and procedures
Requirements:
Proven experience as a Network Technician or similar role
Excellent knowledge of network hardware and software
Strong problem-solving skills
Ability to work independently and as part of a team
Excellent communication skills
Bachelor's degree in computer science or related field
Pay & Benefits
Competitive compensation package
Health, Dental and Vision insurance
401k match
Paid time off and other generous benefit programs