Technical Support Analyst
Technical support engineer job in Cripple Creek, CO
Our client is seeking a Technical Support Analyst for a long-term contract opportunity (with strong possibilities to convert full-time). The Technical Support Analyst will provide reliable and effective IT support services, ensuring consistent and high-quality end-user support. This role supports IT operations in alignment with established Service Level Agreements (SLAs) for assigned areas of responsibility.
DUTIES: Deliver hands-on support for site IT infrastructure and end-user services, including troubleshooting and maintenance of: Desktop and laptop computers, Mobile devices and phones, Printers and peripheral devices, Audio/Visual equipment, Other related IT hardware.
Collaborate with Lead Technicians to ensure site-level IT environments-including voice/data networks, servers, and storage-are properly maintained and supported, especially in remote site locations.
Monitor and manage IT issues within assigned areas, taking ownership of resolution and driving issues to closure.
Coordinate with external service providers to support end-user services and perform proactive/preventative maintenance on IT infrastructure.
Maintain accurate tracking and documentation of end-user issues, ensuring timely resolution and closure.
Work closely with Infrastructure and Network teams to understand and support systems.
Support the implementation and compliance of IT processes related to service delivery and facilities.
Participate in regular IT service delivery meetings and contribute to continuous improvement initiatives.
Escalate high-severity or recurring issues to appropriate levels.
Ensure timely follow-up and communication with users and IT peers regarding service requests and tasks.
Participate in IT projects and initiatives as needed.
REQUIREMENTS:
Bachelor's degree, technical certification, or equivalent experience in IT or related field.
3+ years of experience in a technical support or IT service role.
Self-motivated and proactive, with the ability to take initiative, contribute ideas, and lead small projects independently.
Strong commitment to customer service with the ability to communicate effectively, resolve issues promptly, and maintain a positive user experience.
Basic understanding of IT facilities and infrastructure, including: Data centers and communication rooms, Video conferencing systems, Access control systems, Copy/print services, HVAC/UPS systems, and Cabling.
Proven ability to resolve technical issues efficiently.
Familiarity with SLAs and performance metrics.
Excellent verbal and written communication skills across all organizational levels.
Understanding of company objectives and how IT supports business units and departments.
Strong interpersonal, team collaboration, and facilitation skills.
Effective organizational and project management capabilities.
Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM
Must be able to work in high-altitude environments
Microsoft Intune & MDM: Device enrollment, policy management, troubleshooting, and support for Windows-based endpoints.
Windows OS & Mac OS: Installation, configuration, and support.
Microsoft 365 Suite: Outlook, Teams, Word, Excel, PowerPoint SharePoint.
Active Directory: User account management, group policies.
Networking Basics: TCP/IP, DNS, DHCP, VPN setup and troubleshooting.
Hardware Support: Desktops, laptops, printers, mobile devices, A/V equipment.
Remote Support Tools: Experience with tools like SCCM, TeamViewer, or similar.
Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk.
ITIL Foundations: Understanding of incident, problem, and change management.
Security Awareness: Basic understanding of endpoint protection and data security practices.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Senior Computer Support Specialist
Technical support engineer job in Boulder, CO
Senior Computer Support Specialist
Compensation: $30/hour
Inceed has partnered with a great company to help find a skilled Senior Computer Support Specialist to join their team!
Join a dynamic team where you will assist end-users with computer hardware and software issues, providing essential support for internal business applications. This opportunity is ideal for someone passionate about technology and eager to make a significant impact by ensuring seamless IT operations.
Key Responsibilities & Duties:
Provide Tier 2/3 Support
Upgrade and repair laptop and desktop computers
Administer MS O365 and Active Directory
Assist with LAN/WAN applications
Install latest MS Windows Desktop OS versions
Set up network printers and servers
Create and maintain installation instructions
Support Android and IOS device upgrades
Log tickets and answer Help Desk calls
Required Qualifications & Experience:
High School Diploma or GED required
5 years' experience in Windows server environments
5 years' experience in remote customer support/helpdesk
Current Driver's License
US citizenship required due to DHS clearance
Excellent interpersonal and communication skills
Working knowledge of MS Windows Desktop OS
Working knowledge of computer systems and networks
Flexibility and adaptability to changing priorities
Basic project management skills
Nice to Have Skills & Experience:
Experience with Kronos and OKTA/O365
Experience in setting up new office IT infrastructure
Experience in TCP/IP network troubleshooting
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the Senior Computer Support Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#INDDEN
Technical Support Analyst
Technical support engineer job in Littleton, CO
Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements.
Help to service and maintenance audio-visual equipment as needed.
Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal.
Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements.
Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool.
Fully document all service management incidents and requests in ServiceNow ITSM Suite
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions.
Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level.
Assist in the mentoring and training of all TSA II team members.
Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions.
Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed.
Act as the primary escalation point for vendor and operations team communications during individual market center system outages.
Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment.
This is a 6-month contract-to-hire position in Littleton. Work onsite at our Southpark Terrace location!
REQUIRED SKILLS:
8+ years of help desk support experience
High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing
Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology
Exposure to ITIL foundational structures
PREFERRED SKILLS:
Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE)
Bachelor's degree
Warehouse experience
Must be authorized to work in the US. Sponsorships are not available.
Sr Tier I Desktop Support Technician
Technical support engineer job in Denver, CO
Job Title: Sr. Tier 1 Desktop Support Technician
Job Type: Full-Time
Salary Range: $55,000 - $65,000 per year (plus extremely lucrative bonus program)
About Us:
We are a dynamic and growing Managed IT Services firm dedicated to providing top-notch IT support to our diverse client base. We specialize in delivering high-quality, responsive, and proactive IT services to small and medium-sized businesses. Our team is committed to fostering a collaborative and supportive work environment, and we are looking for a skilled Tier 1 Desktop Support Technician to join us in the Denver/Metro area.
Job Description:
As a Sr Tier 1 Desktop Support Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance for desktop, laptop, and network issues. Your role is critical in ensuring smooth day-to-day operations for our clients. You will work closely with our senior technical staff to resolve issues and escalate more complex problems when necessary. We want this role to grow into a Tier 2 role.
Key Responsibilities:
- Provide first-level technical support for desktops, laptops, printers, and other peripherals.
- Troubleshoot hardware and software issues remotely and on-site.
- Respond to service tickets, emails, and calls promptly, ensuring a high level of customer satisfaction.
- Assist with the setup, configuration, and deployment of new equipment.
- Perform basic network troubleshooting, including Wi-Fi connectivity, VPNs, and LAN issues.
- Maintain detailed and accurate documentation of all client interactions and resolutions.
- Collaborate with Tier 2 and Tier 3 support teams to escalate and resolve complex issues.
- Participate in regular training and stay up-to-date with the latest industry trends and technologies.
- Participate in on-call support rotation as required.
Requirements:
- Location: Must reside in the Denver/Metro area.
- Experience: MINIMUM of 18 months of experience working for a Managed IT Services (MSP) company.
- Strong knowledge of Windows and mac OS operating systems.
- Experience with Office 365, Active Directory, and basic networking principles.
- Excellent communication skills, both verbal and written.
- Ability to work independently and manage multiple tasks effectively.
- Strong customer service orientation and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Experience with ticketing systems like ConnectWise or HaloPSA.
- Familiarity with remote monitoring and management (RMM) tools.
Preferred Qualifications:
- CompTIA A+, Network+, or similar certifications.
Benefits:
- Competitive salary based on experience and qualifications.
- Lucrative Bonus Program
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Opportunities for professional development and advancement within the company.
- Collaborative and supportive work environment.
How to Apply:
If you meet the above requirements and are passionate about providing excellent IT support, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are a good fit for this role.
We are an equal opportunity employer and welcome applications from all qualified candidates.
IT Help Desk
Technical support engineer job in Lafayette, CO
Lakeshore Talent is seeking a reliable and service-oriented IT Support Specialist for one of our clients in the nonprofit healthcare industry. The ideal candidate will have 1+ year of Tier 1 technical support within a Windows-based environment.
This will be a contract to hire opportunity, paying $21-$25/hr. It will be fully in-office in Lafayette, CO during training, with the potential for a hybrid work schedule after the first several weeks.
Role Overview
This role will deliver front-line technical assistance across the organization. In this role, you will handle first-tier support requests, assist with day-to-day computer operations, and help maintain a smooth and efficient technology environment for all staff. You'll work within established ticketing workflows and troubleshooting procedures, providing exceptional customer service while supporting our internal hardware, software, network access, and general tech equipment.
Serve as the first point of contact for user support, responding to help desk tickets and incoming support calls.
Managing phone calls, emails, and ticket creation.
Assist users with basic hardware issues and routine operating system or software challenges.
Troubleshoot peripheral devices, network connectivity, internet access, and enterprise system functionality.
Support the organization's tech inventory by ensuring equipment is tracked, organized, and readily available for use.
Will be responsible for IT project support including mail merges, network consolidations, new software implementations, phone system overhaul, and duties related to additional IT transitions.
Qualifications
Associate's or Bachelor's degree in computer science or a related field, or equivalent hands-on technical experience.
Previous Tier 1 help desk experience.
At least one year of experience working in a Windows-based environment.
Experience with Active Directory or similar.
Experience with password resets, remote-in support tools, PC imaging.
Onboarding Requirements:
All employees must receive an annual influenza vaccination as a condition of employment. Requests for medical or religious accommodation will be considered. All offers would be contingent upon the passing of a background check.
Help Desk Technician
Technical support engineer job in Denver, CO
Title: Tier 1/2 Helpdesk Technician
Company: Tetra Tech
Duration: 6 months contract to perm
Pay: $18-$20/HR
Hours: 40 hours, 8-5PM
Interviews: 2 rounds
Required Skills & Experience
* 1-3 years of experience in a helpdesk/desktop support role with an emphasis on phone support vs. email.
* Experience supporting Microsoft server operating systems, specifically Office365 products. Strong preference for someone that has served as an Office365 and Sharepoint admin previously
* Experience troubleshooting Microsoft SCCM (System Center Configuration Manager)
* Experience installing and troubleshooting desktop and laptop operating systems and applications.
* Strong collaboration, communication, and customer service skills
Nice to Have Skills & Experience
*Experience with Cherwell as a ticketing software or ServiceNow
*Fluency in French (to speak with French clients and resolve tickets)
*Experience with Linux
*Experience with MAC systems
Job Description
Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting anywhere in Colorado. You will be responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. Occasional travel into the local office is expected, 1 time a month max. This is a contract to hire position with a company that offers growth opportunity and longevity.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Information Technology Technician
Technical support engineer job in Aurora, CO
Job Title: IT Support Technician
Job Type: 6 Month CTH
Provides support to users with technology-related issues including hardware, software, network, telephony, printers, and mobile devices. Troubleshoots, documents, and escalates issues; performs root cause analysis; and tests, evaluates, and implements new technology.
Responsibilities:
Provide second-level support for location-specific trouble tickets.
Support users with all technology-related issues and ensure one-call resolution.
Configure, install, and support workstations, laptops, printers, tablets, phones, and other networked devices.
Analyze performance, identify problem areas, and provide actionable insights.
Engage with multiple teams to resolve technical issues.
Perform maintenance tests, identify and isolate issues, and escalate as needed.
Assist with purchasing, inventory, and financial transactions for physical and licensed technology.
Required Qualifications:
Education:
High school diploma or equivalent
Work Experience:
At least 2 years of IT experience.
Customer service experience.
Experience troubleshooting operating systems.
Skills:
Ability to work effectively with both technical and non-technical personnel.
Preferred Qualifications:
Associate's or bachelor's degree in IT or related field.
Technical institute certification in a related field.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Information Technology Support Technician
Technical support engineer job in Englewood, CO
*** W2 Contract Only - No C2C - No 3rd Parties ***
The Ash Group is hiring an IT Support Technician for our client (a high-tech aerospace and defense contractor delivering complex technology solutions for national security and space exploration).
This is an onsite 12-month contract role based in Englewood, CO, offering a competitive pay rate of $25.00 per hour. This role provides essential Level 1/2 computer and network support to employees, encompassing the installation, troubleshooting, and repair of desktop/laptop hardware and software.
Role Details
Compensation: Competitive pay rate of $25.00 per hour.
Benefits: Medical, dental, vision, and direct primary care benefits. After six months of employment, enjoy a 4% matched 401(k) plan with immediate 100% vesting.
Duration: 12-month contract.
Location: Onsite in Englewood, CO.
What You'll Be Doing
Provide comprehensive hardware, software, and network support to employees within the corporate environment.
Install, troubleshoot, service, and repair desktop/laptop computers and related network equipment.
Install attendant software and configure personal computer systems for employee use.
Investigate and analyze information, network, and communications needs, offering recommendations for hardware and software purchases.
Focus on team collaboration and knowledge sharing to ensure efficient resolution of technical issues.
What We're Looking For
Associate's Degree in a related field of study or relevant Information Technology certifications (e.g., A+, Microsoft, Dell, Help Desk Institute).
Relevant experience may be considered in lieu of required education.
Strong team-focused approach with the capacity and willingness for knowledge sharing.
Basic to intermediate skills in troubleshooting hardware (desktop/laptop) and software issues.
Ability to physically handle and move equipment (occasionally lifting up to 50 lbs) as required for service and repair tasks.
Apply today to join a dynamic team supporting critical infrastructure projects.
#ITSupport #HelpDesk #Technician #OnsiteJob #EnglewoodCO #AerospaceAndDefense
Information Technology Technical Support
Technical support engineer job in Arvada, CO
IT Support Technician
Mid Tier 1 / Mid Tier 2
Job Type: Full-time
Salary: $46,000.00 - $60,000.00 per year
(based on experience, skill level, and certifications)
Schedule: Monday - Friday (8-hour shift)
Work Location: In office -
(This is not a remote position)
Office located in Arvada (80002)
Travel: Must have reliable transportation and a valid Driver's License and insurance as
you will visit client sites
within the local region regularly.
At CBS, our #1 priority is our company culture. Because of that, you will get the chance to work with a great team of people that love what they do, support each other, and make our clients happy. We strive to create a work/life balance and prevent corporate burn out. Our passionate and enthusiastic employees exemplify our shared values and continue to drive our company to new heights. CBS offers a full suite of benefits and a work environment that can't be beat.
Essential Duties and Responsibilities:
IT Support relating to technical issues involving core business applications and operating systems.
Support of disaster recovery solutions.
Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.
Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
Provides support to end users on a variety of issues.
Identify, research, and resolve technical problems.
Respond to phone calls, emails, and personnel requests for technical support.
Document, track, and monitor the problem to ensure a timely resolution.
Participate in discovery sessions with prospects and customers to gather and understand their technical and functional requirements.
Interface with customer's executives and technical representatives, CBS partners, and all levels of CBS employees.
Network Tech Requirements:
Strong understanding of network infrastructure, network hardware, and systems software.
Ability to work with multiple vendors to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers.
Knowledge of application transport and network infrastructure protocols.
Ability to create accurate network diagrams, and detailed documentation of client configurations and procedures for knowledge base system.
Provides specific detailed information for hardware and software selection.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
LAN and WAN experience with complex structures, subnets, VLANS, ACL, and security.
Ability to think through problems and visualize solutions.
Ability to work with all levels of staff within and outside of IT and outside the organization.
A self-starter able to work independently but comfortable working in a team environment.
Good analytical and problem-solving skills.
Beneficial skills and certifications:
Microsoft 365 Fundamentals (MS-900) (2022) or equivalent
Microsoft AZ-500: Microsoft Azure Security Technologies
Microsoft AZ-900: Microsoft Azure Fundamentals
Hands-on foundation with Windows OS's and an understanding of Microsoft 365 for Enterprise Suite.
Solid experience in troubleshooting issues related to servers, workstations, and connectivity devices.
Practical knowledge of hardware/software network security platforms and VPN's.
Data storage solutions with SAN, NAS, or Clustered
Hands-on experience with routing/switching infrastructures, transport technology, network protocols.
Server and client backup technologies, and image management
Virtual hosting and Cloud technologies, including Azure, Microsoft Platform is a definite plus.
Interpersonal Skills
Team player, independent problem solver, and owning to the end attitude.
Strong ability to communicate technical subjects/network requirements to non-technical audiences.
Capable of independent decision making based on broad managerial direction.
Benefits Available:
Health Insurance
Dental Insurance
Life insurance
Vision insurance
401(k) matching
Paid time off
Professional development assistance
Referral program
Industry
IT Services and IT Consulting
Employment Type
Full-time
Desktop Technician
Technical support engineer job in Colorado Springs, CO
Dexian has an immediate opportunity available for a Level II Desktop Technician for various services as a member of the desktop support / break-fix team with our premier aerospace customer. The Desktop Technician shall be responsible for:
Providing maintenance of computing devices, associated peripherals, and approved software; and shall install and maintain hardware and software on those devices and associated peripherals.
Installation of upgrades (memory, hard drives, etc.) and peripheral devices.
Providing office support to coordinate and schedule new equipment installations.
Monitoring and updating ServiceNow to ensure that all Service Level Agreements (SLAs) are met and make updates to ServiceNow asset records.
Assisting in coordinating, scheduling, and performing relocations and re-installations of equipment.
Performing periodic physical audits of end user computing devices to align with ServiceNow records (deployment location, storage location, and assignee information).
JOB SPECIFIC REQUIREMENTS AND SKILLS:
6+ years' experience in supporting enterprise level PC's as an IT Desktop (Desk-Side) or Help Desk Technician
Ability to support systems on both classified and unclassified networks.
Familiarity with security requirements (ICD 503, DFARS, etc.)
Ability to plan and prioritize their work assignments to meet deadlines/SLA's in a fast-paced environment without supervision
Advanced understanding of:
Active Directory (heavy account management).
UNIX (account management, permissions, etc.).
McAfee suite of security products (i.e., ENS, DLP, MDE).
Hardware support experience (i.e., swapping hard drive, fan, motherboard).
Troubleshooting HP systems.
Maintaining/troubleshooting VoIP devices (i.e., Cisco Call Manager/Unity).
Installing/supporting/troubleshooting Windows and Mac OS devices, MS Office, network connectivity issues, etc., and performing system (re)imaging using LANDesk or other imaging technologies.
Data transfers using USMT.
Inventory management, shipping and receiving, and asset management to include warehouse processes for shipping/receiving packages, asset tags, unboxing, return merchandise authorization (RMA) tracking.
ServiceNow ticketing system.
Preferred working knowledge of audio, video conferencing, or control equipment. Manufacturer certifications is a plus (Polycom, AMX, Crestron, etc.)
This position requires an active Department of Defense security clearance at the TOP SECRET/ Sensitive Compartmented Information (SCI) level upon hire.
Current Polygraph preferred or ability to obtain.
U.S. citizens ONLY are eligible for a security clearance and this position.
EDUCATION AND CERTIFICATIONS:
Associate degree in IT / Computer Sciences, preferred.
Current IAT Level-II Technical Certification or ability to obtain within 90 days of start date (CompTIA Security+ or equivalent).
LOCATION:
This is a full-time/onsite position at a facility in Colorado Springs, CO.
COMPENSATION:
Dexian reasonably expects to offer $37.00 to $47.00/hour for this position based on skills and experience. Benefits include generous time off, health, vision and dental insurance, matching 401k, etc.
EMPLOYMENT QUALIFICATIONS:
Submit/Pass a 10-year background check, criminal history, drug screening, and fingerprints.
Valid driver's license/Real-ID with clean driver's history.
Self-starter with extremely strong work ethic. Excellent time-management and multitasking skills.
Exceptional attention to detail and high level of accuracy required.
Demonstrated problem solving and people skills.
Ability to research, resolve and complete tasks within pre-determined deadlines and schedules.
Ability to process work quickly and accurately - dealing with interruptions, changing timelines and priorities on a regular basis.
Excellent communication skills, both verbal and written, to articulate details in a professional manner.
Must embrace technology to promote efficient operations.
Strong command of Microsoft Office Suite including Outlook, Excel, and Word programs.
Desired Skills and Experience
Desktop support, Desktop technician, IT, PC, laptop, printer, mobile devices
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
System Network Administrator
Technical support engineer job in Colorado Springs, CO
Veteran-Owned Firm Seeking a Network/System Administrator with TS/SCI for a role at Schriever Space Force Base (SFB) in Colorado Springs, CO.
My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies.
At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies.
We seek to fill a Network/System Administrator position at Schriever Space Force Base (SFB) in Colorado Springs, CO.
The ideal candidate must hold an active TS/SCI clearance and have 1-3 years of experience in System Administration or Network Administration. They should have working knowledge of Cisco networking and switching, virtualization technologies, LAN/WAN environments, and data backup solutions, including COMSEC integration. They must also meet DoD 8570.01-M requirements for an Information Assurance Technician Level I certification.
If you're interested, I'll gladly provide more details about the role and discuss your qualifications further.
Thanks,
Stephen M Hrutka
Principal Consultant
HRUCKUS LLC
Executive Summary: HRUCKUS seeks a Network/System Administrator for a role supporting the Department of the Air Force at Schriever Space Force Base (SFB) in Colorado Springs, CO.
Position Description: The primary function of the Network/System Administrator will be to organize, install, and support government organization's computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. This will also include helping architect, design and analyze network models. It will require participation in decisions about buying future hardware or software to upgrade organization's infrastructure. This position might be called upon to provide technical support to computer users to help solve users' problems. This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Position Job Duties:
Ability to operate under supervision
Execute day to day management and operations of systems and networks
Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics
Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists
Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports
Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes
Work as part of a security incident response team as needed
Working technical competency in one or more of the following supported platforms: Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration, Scripting, BMC Footprints, WSUS, , Lumension, Bitlocker, SQL Server 2012, TomCat, IIS, Windows Server 2012r2/2016, Win 10, Red Hat 6.5, Microsoft Office
Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e. g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security
Position Qualifications:
1-3 years related experience
Thorough knowledge of Microsoft Windows desktop and server operating systems, Microsoft Exchange Server, and as needed RHEL operating systems administration and associated hardware
Working knowledge of CISCO network and switching and virtualization technologies
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration
Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to assessments and authorization
Working knowledge and current relevant experience with PL2 network environments/systems
Must be familiar with DoD policy as it applies to implementing and executing system and network administration.
Education:
Bachelor's degree or equivalent experience (4 years)
Certifications:
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I within 6 months of the date of hire
Security Clearance:
Must possess current Top Secret/Special Compartmented Information (TS/SCI) eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Details:
Job Title: Network/System Administrator I
Location: Schriever SFB, CO
Security Clearance Requirement: TS/SCI
Assignment Type: Full-time
Salary: Dependent on the candidate's experience, with a target range of up to $93,000.
Service Desk Specialist
Technical support engineer job in Colorado Springs, CO
About the Role
We are seeking a Service Desk Intake Support Specialist to join our team in Colorado Springs, CO. This role supports a high-visibility, mission-focused IT environment, providing first-line technical assistance and ensuring reliable access to critical systems.
You will serve as the initial point of contact for users, troubleshooting a wide range of issues related to hardware, software, networking, system access, and telecommunications. This position plays a vital part in maintaining system readiness and ensuring efficient resolution of user requests.
Key Responsibilities
Provide technical support via phone, ticketing system, or self-service portal for hardware, software, network, and system/application access issues.
Diagnose, identify, isolate, and analyze technical problems using the knowledge base and historical records.
Route tickets when needed to specialized support teams.
Maintain accurate documentation in tracking databases and ticketing systems.
Recognize recurring issues and escalate patterns or concerns to management.
Minimum Qualifications
AA degree in a related discipline and 3+ years of relevant experience
- OR -
High School diploma with 5+ years of relevant experience and applicable certification
Compliance with DoD 8140 IAT II requirements (e.g., Security+ CE)
Must be a U.S. Citizen
Must possess an active TS/SCI security clearance
Preferred Qualifications
Strong technical and communication skills with the ability to interact effectively with users at all levels.
Experience working with DoD cryptographic equipment and related material handling.
Troubleshooting experience with computer systems, networks, and operating systems (Solaris, Unix, Linux).
Familiarity with DoD messaging systems.
Background supporting systems in a mission-critical, highly monitored operational environment.
SAP Basis System Engineer
Technical support engineer job in Greenwood Village, CO
We are seeking an experienced SAP Basis System Engineer IV to join our IT team. The successful candidate will be responsible for the administration, configuration, and optimization of SAP systems, with a focus on S/4HANA, Business Objects, Cloud Platform Integration, and HANA Cockpit. This role involves ensuring system reliability, performance, patching, maintenance, and disaster recovery while supporting critical business applications in a complex, enterprise-level SAP environment.
4 days onsite in Greenwood Village
Contract to Hire
Key Responsibilities:
Administer and maintain SAP systems, including S/4HANA, SAP Business Objects, SAP Cloud Platform Integration (CPI), and HANA databases.
Perform system upgrades, patching, and kernel updates to ensure system stability and security.
Monitor and optimize system performance using SAP HANA Cockpit and other diagnostic tools.
Design and implement disaster recovery strategies, including backup, restore, and high-availability solutions.
Manage SAP system landscapes, including development, quality assurance, and production environments.
Troubleshoot and resolve complex technical issues related to SAP Basis, database, and integration layers.
Collaborate with cross-functional teams to support SAP integrations with non-SAP systems via CPI or other middleware.
Ensure compliance with security standards, including user access management and role administration.
Provide technical expertise for SAP migrations, cloud deployments, and system refreshes.
Document system configurations, processes, and procedures for knowledge sharing and audit compliance.
Stay updated on SAP technologies and recommend improvements to enhance system performance and scalability.
Experience:7+ years total
Hands-on SAP Basis administration experience in enterprise environments.
Proven expertise with S/4HANA system administration and HANA database management.
Experience with SAP Business Objects administration.
Experience working with SAP Cloud Platform Integration (CPI) for system integrations.
Extensive experience with SAP HANA Cockpit for monitoring and administration.
Technical Skills:
Strong proficiency in SQL for database management and performance tuning.
Expertise in SAP system patching, upgrades, and kernel maintenance.
Knowledge of disaster recovery planning, backup strategies, and high-availability configurations.
Familiarity with SAP Solution Manager for system monitoring and change management.
Experience with SAP Fiori administration and configuration (preferred).
Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) for SAP deployments.
Knowledge of operating systems (Linux/UNIX, Windows Server) supporting SAP environments.
Familiarity with SAP security concepts, including user management and authorization.
Desired Skills and Experience
Experience:7+ years total
Hands-on SAP Basis administration experience in enterprise environments.
Proven expertise with S/4HANA system administration and HANA database management.
Experience with SAP Business Objects administration.
Experience working with SAP Cloud Platform Integration (CPI) for system integrations.
Extensive experience with SAP HANA Cockpit for monitoring and administration.
Technical Skills:
Strong proficiency in SQL for database management and performance tuning.
Expertise in SAP system patching, upgrades, and kernel maintenance.
Knowledge of disaster recovery planning, backup strategies, and high-availability configurations.
Familiarity with SAP Solution Manager for system monitoring and change management.
Experience with SAP Fiori administration and configuration (preferred).
Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) for SAP deployments.
Knowledge of operating systems (Linux/UNIX, Windows Server) supporting SAP environments.
Familiarity with SAP security concepts, including user management and authorization.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
IT Help Desk Technician- Onsite in Denver, CO
Technical support engineer job in Denver, CO
IT Help Desk Technicians utilize several skills to provide all-star service to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time, 40 hours a week. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many different types of users. You know how to support integrated enterprise applications, troubleshoot hardware and software, and keep users up and running. Candidates should possess effective communication and a client-first mindset.
This is a full-time position and includes our entire suite of benefits. This is not a contract position. You will be required to report onsite M-F at our client location, located in Arvada, CO.
Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire.
Primary Responsibilities
Technical issues involving Microsoft's full suite of business applications and operating systems.
Technical issues involving Apple's full suite of business applications and operating systems.
Hardware and software support, maintenance and updates for desktops, printers, and mobile devices.
Mobile Device Management (MDM) for Mac management.
General knowledge hardware and software support for servers.
General knowledge firewalls, switches, and wireless access points.
Logging client issues correctly in our ticket management system.
Substantial customer service focus with proven results for client satisfaction.
Demonstrate complete ownership and accountability of incoming tickets.
Address time sensitive issues promptly.
Candidates will be required to field incoming requests while working on several items at one time.
Must be able to meet deadlines and effectively communicate issues/solutions.
Logging client issues correctly in our ticket management system.
Ability to work with vendors to get customer environment stable.
Candidates will be required to field incoming requests while working on several items at one time.
Must be able to meet deadlines and effectively communicate issues/solutions.
Must be able to go on-site to help with the needs of the customer.
Education and Qualifications
Minimum 3 years' experience in help desk environment or related field.
Excellent communication and customer service experience
Active driver's license and proof of auto insurance
Mobile Device Management (MDM) for Macs
Revit knowledge and experience
Windows and/or Apple operating systems
General Knowledge of Microsoft Exchange (On-Premises and Online)
General Knowledge of Hypervisor technology (Hyper-V and VMware)
Understanding of networking including DNS, DHCP, TCP/IP
Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc.
Certification required within six months of being hired
Compensation
$55,000-$70,000 Annual Salary- depending on experience
Soft Skills
Supervision/Autonomy
Able to independently set direction and scope of work. Able to evaluate the work of others and make decisions that affect personal or team productivity within a well-defined area of responsibility.
Planning/Organization
Able to organize incoming request for work from multiple sources and plan projects without well-defined goals, maintaining day to day productivity with few requests for help.
Process Management
Understands and follows established processes. Able to adapt to ongoing changes in processes, priorities, tasks and workload. Able to help develop and define processes and process improvement for Applied Tech.
Communication
Strong written and verbal communication skills. Demonstrates clear and professional written communication that conveys confidence and competence. Able to explain complicated concepts with poise to large groups.
People Skills/Conflict Management
Strong interpersonal skills for effective interaction with clients, third parties, and teammates. Able to demonstrate confidence in high-pressure situations and resolve conflicts.
Physical Requirements
Ability to use computers daily in an interactive manner for extended periods of time, possibly exceeding 8 hours per day
Ability to sit for an extended period
Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email
NOTE: This Employee may perform other related duties as requested to meet the ongoing needs of the organization.
Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire.
Local Only! Need Help Desk Support
Technical support engineer job in Golden, CO
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
Qualification
A+
Active Directory
Adobe Acrobat
Communication skills both verbal and written
DOS
Java
JD Edwards EnterpriseOne (ERP)
Learning ability
Mac OS
MicrosoftOffice
Windows 10
Windows 9x/2000/XP/NT/Vista/7
Qualifications
Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc.
Job duties may include direct, in person support when users come to the Service Desk (walk up service).
Requires excellent customer service skills in person, over the phone and via email.
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Lives local. In person interview required.
Additional Information
Kindly share your resume to priya.sharma@_360itpro.com or call me on
510-254-33-00 Ext. 130
Technology Support Manager
Technical support engineer job in Aurora, CO
Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits include:
Paid Time Off (PTO) Plan -
Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans -
401K
and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
The Technology Support Manager is responsible for overseeing the field service operations of the Technology Products department, with a focus on supporting the sales and customer service of Trimble and Caterpillar technology solutions. This role embodies the company's commitment to collaboration and excellence, working as “One Professional Team.” Primary duties include assuring that customer installations / repairs are performed with high customer satisfaction, technicians are fully utilized, and service revenue is maximized.
Pay Range: $77,496.28 - $106,200.65 AnnuallyPay range is dependent upon education & experience.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Ensures that technicians are effectively scheduled
Manages service WIP to ensure work orders are closed in a timely manner with full revenue recognition
Manages the vehicles associated with the department field service technicians
Assure that warranty work orders are coded properly to maximize warranty recovery from OEMs
Regularly communicate with customers regarding the status of their installation or repair
Full responsibility for department financial statement and budgeting
Assists service managers in making customer, dealer, and manufacturer policy-settlement decisions
Create and coordinate training opportunities with vendors, WTI and WECO departments
Organizes and supports all departments (Parts, Service, Sales and Rental) with their technology product needs
Facilitates internal and external customer acceptance of these products by being a reliable source of information and support
Define and strive to achieve service and training sales goals
Supervision and direction of Technology Service Coordinator to ensure best in class field support
Be a technical resource to Sales Specialists and assist them with creating accurate and complete customer quotes
Other duties as assigned by manager
Supervisory Responsibilities:
Supervise the work of direct reports
Approve and submit labor hours weekly
Interview and hire for approved positions
Provide ongoing performance feedback and conduct employee performance reviews
Required Education and Experience:
High School Diploma or GED
Bachelor's Degree in Business or Engineering or an equivalent combination of education and experience
2+ years with CAT or Trimble and/or surveying companies
1+ years administrative/clerical experience
3+ years customer service experience
1+ years sales experience
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Squatting/Kneeling
Ability to ascend/descend ladders, stairs, etc.
Medium work that includes lifting and/or moving objects up to 32 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Ability to work independently and with minimal supervision
Ability to work well under pressure
Knowledge of Wagner Equipment Co.'s various departments' operating practices preferred
Basic knowledge of Microsoft Word, Excel, and PowerPoint
Basic knowledge of ET/SIS/SIS Web/STW
Work Environment:
Noise: Quiet
Indoors
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support engineer job in Denver, CO
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Production Support Technician
Technical support engineer job in Longmont, CO
Who We Are
Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at *****************
Summary
We are looking for a self-motivated Production Support Technician to join our growing company. This individual will work closely with Engineering, the Production Supervisor, assemblers, and component suppliers to identify, troubleshoot, support, and solve production issues to ensure continuous flow of manufactured product without defects.
Responsibilities
Provide daily technical support, troubleshooting, and problem solving to the manufacturing line and component suppliers to ensure continuous flow of manufactured product.
Develop new and enhance / maintain existing build and test instructions to ensure products are built correctly every time.
Troubleshoot and repair manufacturing test equipment, repair cable harnesses, reset test software, and update settings as needed.
Review and disposition rejected materials such as PCAs, transformers, circuit breakers and sheet metal.
Develop, maintain, test, and execute engineering changes to improve manufacturing (DFM/A), control costs, ensure quality, and resolve customer issues.
Perform calibration of manufacturing equipment and maintain calibration schedule and records.
Occasionally perform routine and qualification tests on products and software.
Required Qualifications
5+ years of technical support in a manufacturing environment.
Basic electrical and mechanical engineering knowledge.
Experience working and communicating with test equipment such as voltmeters, calipers, load banks and similar instruments to make manual and automated measurements.
Ability to read and understand electrical schematics and mechanical part drawings.
Familiarity with LEAN manufacturing principles.
Proficient with all common business software, such as Outlook (calendar and email), Word, Excel with the ability to install, update and uninstall software applications.
Experience with interactive use of ERP systems for accessing BOMs, item masters, where-used, and supplier information.
Strong verbal and written communication skills for articulating technical approaches and progress to both technical and non-technical audiences.
Flexible team player who actively establishes and maintains effective working relationships with company management and co-workers, suppliers, and occasionally with customers.
Ability to multi-task.
Preferred Qualifications
Associates degree (or higher) or equivalent in a technical field of study.
Location: This position is located on-site in Longmont, CO.
Base Compensation: $26 - $37.70/hr is the projected range of annual base salary for this role depending on the candidate's overall qualifications and experience.
Closing Date: December 31st. While we expect to keep the position open through this date, the posting may be extended or closed early based on applicant volume and hiring needs.
We offer an exciting and competitive total compensation package designed to inspire! This includes generous paid time off, holidays, as well as comprehensive benefits including medical, dental, vision, short-term disability, life insurance, and an outstanding 401k matching program where employees are instantly vested.
At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us:
“Innovative”, “Respectful”, “Inviting”, “Flexible”, “Collaborative”, and “Growth Driven”.
Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive.
At SENS, we pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic.
We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
Network Engineer, Foundation and Support (Edge/Backbone Infrastructure Design)
Technical support engineer job in Denver, CO
The Edge & Network Services (ENS) team at Meta is seeking passionate individuals to help us tackle the unique challenges and opportunities we face while contributing to our mission of connecting the world. This global team offers a unique career opportunity to work with cutting-edge network infrastructure technologies and talented engineers solving complex problems in the industry. For this role, we are looking for a Network Infrastructure Design Engineer with demonstrated experience in developing and delivering network infrastructure solutions at scale in a data center or globally distributed Point of Presences (POPs). Are you ready to shape the future of Meta's global network reach? As a member of the ENS Foundation Design team, you will support capacity driven expansion of Meta's global Edge/Backbone network and compute presence. You will work closely with cross-functional design, planning, and deployment teams to develop space, power, cooling, and connectivity infrastructure design requirements and drive execution of these needs within Meta's global colocation spaces including POPs, Cable Landing Stations, and Backbone midpoint sites. This role is execution and delivery focused supporting the North America and Latin America region. Join us in this exciting endeavor and make a real impact on Meta's future!
Minimum Qualifications
* Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
* 7+ years of work experience with designing and constructing large scale data center or similar mission critical infrastructure including specifying suite level space, power, cooling, and structured cabling connectivity requirements for network and compute hardware
* Demonstrated experience in project management, including planning, execution, and delivery of complex technical projects
* Working knowledge of reading and analyzing electrical/mechanical single line diagrams
* Working knowledge of various regional data center electrical and cooling configurations, IEC, NEMA standards, AC/DC power concepts, power redundancy scenarios
* Comprehensive knowledge of fiber optic components, structured cabling, pathways, and interconnect products, technologies, and design concepts
* Demonstrated understanding of engineering principles related to infrastructure architecture, including space line up, air flow, cooling, etc
* General knowledge of data center, colocation, and isolated hut environments, including engineering principles related to power and infrastructure
* Demonstrated experience with field-based work in POPs, carrier hotels, data centers, or Central Office environments
* Experience with communication and directing tasks with carriers and colocation vendors
* Demonstrate experience to work effectively in a fast-paced, ambiguous environment
* Collaborate with global teams to drive business results. Must possess proven planning, prioritization, and communication skills, with the experience to manage multiple tasks and adapt to changing business needs
* Proven skill to analyze technical situations, troubleshoot issues, and solve problems with limited supervision
* Working knowledge of internet networking technologies (TCP/UDP, DHCP, DNS, routing, switching concepts), optical transport technologies (DWDM and Optical transceivers), and network redundancy and failover concepts
* Working knowledge of Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc
Preferred Qualifications
* Proficient in Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc
* Thorough knowledge of optical theory, transport technologies, and the operation of optical transport systems and IP backbone network technologies
* Experience with optical network design, installation, and maintenance for service providers or global enterprise networks
* Experience with ICT design and construction administration for hyperscale data centers and global backbone network capacity enablement projects
* Data center design or relevant structured cabling design certifications (eg. BICSI RCDD)
* Professional Engineering (PE) licensure in Electrical or Mechanical disciplines
* Advanced degree in engineering discipline
* Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
Responsibilities
* Designs, reviews, and optimizes ICT (Information and Communications Technology) infrastructure including structured cabling, network hardware, and integrated communications systems for large-scale network deployments
* Develops and enforces Meta ICT design standards, best practices, and compliance with relevant industry standards (e.g., TIA/EIA, ISO/IEC, BICSI)
* Manages global space, power, cooling, structured cabling, and other inside plant infrastructure delivery requirements to support Meta edge/backbone network deployments across owned and colocation facilities
* Engages in system level facility sizing of utilities, switchgear, UPS/DC power plant, PDUs, mechanical cooling, and Low Voltage power distribution
* Proactively engages with various data center colocation providers in evaluating their facilities and recommends corrective actions to meet Meta standard design requirements
* Collaborates with internal and external design and planning engineers to execute projects related to cage and suite network/compute infrastructure build-outs
* Leads weekly syncs with external colocation vendors and provides technical support and progress reporting on cage and suite build-outs and acceptance
* Manages and tracks project timelines, risks, and successfully navigate projects to on-time completion
* Leads site acceptance activities with various colocation providers as per Edge network facility acceptance standards
* Coordinates multiple projects in parallel and efficiently executes work through vendors at scale
* Develops optimized layouts of edge/backbone midpoint site floorplans, allocates space assigned to network functions, optical, backbone, IP, compute, etc
* Delivers on time Engineering Design Packages related site infrastructure scope for sourcing and capacity planning teams
* Collaborates closely with Meta business and technical teams to provide input on space/power delivery and associated deployment projects, as well as other major initiatives that may affect capacity delivery
* Updates Meta's internal tooling and data record keeping in support of edge/backbone midpoint cage and suite build-outs
* Coordinates related Owner Furnished/Contractor Installed equipment delivery from Meta's inventory to colocation facilities
* Proactively works and aligns with network planning and investment teams on the roadmap and material forecasting needs for on-time delivery of projects
* Applies lessons learned from projects to support continuous improvement initiatives
* 20% to 30% travel required based on project demand
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
IT Network Engineer
Technical support engineer job in Rifle, CO
Grand River Health | Rifle, CO
At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond. Our supportive culture is built on respect, friendliness, and a shared commitment to exceptional patient care.
What You'll Do
As a Network Engineer at Grand River Health, you'll be the backbone of our IT infrastructure. Your day-to-day work will be to keep our voice, data, video, and wireless networks stable, secure, and high-performing. You'll design and implement LANs and WANs, troubleshoot complex issues, and help ensure seamless communication across our healthcare system. From strategic planning to hands-on support, you'll have a vital impact on daily operations and long-term technology goals.
Design, deploy, and manage LAN, WAN, and wireless networks, including hardware like routers, switches, servers, and UPS systems
Configure and monitor networks to ensure reliable performance
Troubleshoot and resolve network issues swiftly and effectively
Maintain accurate network documentation and service records
Oversee installation, configuration, and support of user hardware, software, and peripherals
Ensure network connectivity for all systems including workstations, servers, telephony, and fax devices
Manage and maintain servers (e.g., database, email, print, backup), OS, and software
Implement network security solutions, audits, system backups, and recovery
Provide guidance and support to the IT Help Desk team
Participate in on-call rotation for after-hours support
Who We're Looking For
Must live or be willing to relocate within 30 minutes of Grand River Health in Rifle, CO.
Must be available for on-call support and provide a reliable contact number
Associate or Bachelor's degree in Computer Science (preferred)
0-2 years of relevant experience in IT/network engineering
Preferred Certification CCNP (Cisco Certified Network Professional)
Hands-on experience in designing and maintaining LANs, WANs, WLANs, and WWANs
Knowledge of network capacity planning, security principles, and best practices
Strong skills in troubleshooting hardware/software issues and supporting Microsoft products
Collaborative team player with excellent communication skills
What We Offer
Our total rewards package includes
Pay Range: $40.45 - $60.00/hour (based on experience)
Shift Differentials: $2-$4/hour for nights and weekends
Comprehensive Benefits: Medical, dental, vision, PTO from day one, extended illness time, retirement plan with match, and more
Perks: Payroll deductions for hot springs, gyms, ski passes, pet insurance, access to outdoor recreation, and more!
Compensation may vary outside this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience.
Position is open until filled unless posted otherwise.
Why Join Grand River Health?
As a special taxing district, we are accountable to our community, allowing us to prioritize exceptional patient-centered care over financial bottom lines. Our main hospital campus is located in picturesque Rifle, Colorado with twenty-five beds providing a wide range of services, along with a long-term care center and a satellite campus. While the secret is out that this is a great place to live, the atmosphere of a caring and friendly community has been preserved amidst a steady growth of population.
OUR MISSION:
To improve the health and well-being of the communities we serve.
OUR VISION:
To be our communities' first choice in quality healthcare.
OUR VISION:
To be our communities' first choice in quality healthcare.
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