Technical support engineer jobs in Dearborn Heights, MI

Field Services Technician I Respond to IT service tickets using documented procedures and supervision Assist with workstation setups and peripheral connections Perform basic AV checks and room readiness tasks Support imaging and deployments under direction Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow) Follow proper inventory handling, tagging, and tracking Escalate unresolved issues appropriately Adhere to safety protocols and client-specific guidelines mentorship and support to visiting or junior technicians Uphold Astreya's quality and service standards through professional communication and client interaction Essential Duties and Responsibilities (All Levels): End-User Support Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices. Troubleshoot and resolve common hardware and software issues. Deliver a high-quality, customer-focused service experience in a timely manner. Ticket Management Receive, document, and close support requests in ITSM tools (e.g., ServiceNow). Prioritize tickets based on urgency and impact. Escalate complex or unresolved issues following defined protocols. Hardware Deployment & Recovery Assist with or independently perform workstation deployments, device imaging, and equipment setup. Support device recovery, re-imaging, and e-waste processes according to lifecycle guidelines. Ensure accurate labeling, tagging, and asset tracking for all deployed equipment. Inventory & Asset Management Maintain and reconcile inventory of IT equipment and accessories at assigned site. Use asset tracking systems to manage device records, check-ins/outs, and stock levels. Participate in regular audits and support logistics for shipping/receiving hardware. AV & Conference Room Support Perform regular checks and basic troubleshooting of AV equipment (displays, microphones, cameras). Set up and tear down conference room tech for meetings or events. Support room readiness, monitor usage, and report or resolve AV issues. Documentation & Process Compliance Follow documented processes and standard operating procedures (SOPs) for all support tasks. Maintain clear and concise documentation for resolutions, escalations, and asset updates. Adhere to Astreya and client-specific protocols, including change and incident management. Customer Service & Communication Serve as a visible, approachable point of contact for IT-related issues at the site. Communicate effectively with users to understand issues and set clear service expectations. Represent Astreya's service commitment with professionalism and courtesy. Education and/or Work Experience Requirements: Level I Required: High School Diploma or GED Preferred: Enrollment in IT-related coursework or vocational training Certifications (plus): CompTIA A+ Google IT Support Certificate or similar entry-level credential Independently diagnoses and resolves issues. OS & Platform Knowledge Supports Windows/mac OS basics Supports and configures multiple OS platforms Mobile & Endpoint Management Basic support for mobile devices MDM exposure, configures and supports endpoints AV/VC Systems Performs room checks, reports issues Troubleshoots AV problems and supports meetings Networking Fundamentals Understands connectivity basics Diagnoses common network-related issues Imaging & Deployment Assists with imaging Performs full device imaging and deployments Inventory & Asset Management Tags and tracks equipment Manages and reconciles inventory independently ITSM & Ticket Management Updates and closes tickets Owns queue, manages SLAs, escalates as needed Physical Requirements: Lifting & Carrying: Must be able to regularly lift and carry up to 50 lbs (22 kg) Includes monitors, CPUs, AV equipment, and other IT hardware Mobility & Posture: Frequent standing, walking, bending, kneeling, crouching, and reaching May require working in tight or awkward spaces (e.g., under desks, behind racks) Manual Dexterity: Ability to use hands and fingers to handle, install, or adjust small components and cables Use of standard IT tools (e.g., screwdrivers, cable testers, label printers) Vision & Focus: Close vision required for reading device labels, part numbers, and screen details Must be able to focus on a computer screen for extended periods Work Environment: Work performed primarily in office, data center, and/or AV-equipped conference rooms Exposure to electric components, server noise, and climate-controlled spaces Onsite Requirements: This is a 100% onsite role; presence during working hours is mandatory Occasional local travel may be required (for multi-building campuses or nearby sites) Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

About Us E7 Solutions is a technology partner helping teams work smarter across the tools they love. As an Atlassian Platinum Solution Partner and a Superhuman partner, we deliver seamless integrations, process improvements, and scalable collaboration environments. Our growing network of partnerships ensures clients stay connected, efficient, and ready for what's next. Our core values underscore our work, and our unique culture is at the heart of our motivation. E7 embraces a remote-friendly culture built on trust, balance, and collaboration. We bring together distributed talent with a strong local presence in Troy, Michigan - proving that innovation and connection can thrive anywhere. We strongly believe in the philosophy that "to conquer every mountain, we must go as a team." This commitment to teamwork has earned us recognition, including being awarded Crain's Coolest Places to Work in recent years. E7 is a privately-owned firm headquartered in Troy, Michigan and serves clients both domestically and globally. About the Role The Information Technology Specialist will be responsible for the administration, configuration, and support of the company's core business applications, including Microsoft 365 Business Premium, Slack, Zoom, HubSpot, and other SaaS platforms. This role will also take ownership of the company's network and cybersecurity operations, ensuring the reliability and security of the office network, employee devices, and remote access infrastructure. The Specialist will also ensure the stability, security, and performance of business-critical applications and systems. Key responsibilities include: Administer and manage Microsoft 365 Business Premium, including Exchange, SharePoint, Teams, and security/compliance features. Configure and support Slack, Zoom, HubSpot, and other SaaS applications. Evaluate and implement new tools and features to improve productivity and collaboration. Maintain and troubleshoot office network hardware (routers, switches, firewalls, Wi-Fi). Manage VPN access and network configurations for secure remote connectivity. Lead the development, implementation, and enforcement of cybersecurity policies. Monitor systems for vulnerabilities, manage endpoint protection, and respond to incidents. Conduct regular audits and ensure compliance with data protection regulations. Develop and maintain user guides, knowledge base articles, and quick reference materials. About You Bachelor's degree in information technology, Computer Science, or a related field is preferred. Certifications such as MS-102 (Microsoft 365 Administrator) or the equivalent are required. Proven experience administering Microsoft 365 and other SaaS platforms. Strong understanding of cybersecurity principles, tools, and best practices. Prior experience managing small office networks and remote access infrastructure. Experience supporting Windows/mac OS devices and common productivity tools. Familiarity with ITIL or other IT service management frameworks is preferred. Experience with automation and scripting for SaaS administration is preferred. Additional certifications in cybersecurity (e.g., CompTIA Security+, CISSP, Microsoft SC-900) are a plus.

IT Specialist - Software Assets / Financial Analysis We are seeking a highly organized and detail-oriented individual to join our IT team. The successful candidate will be responsible for managing the organization's software assets, ensuring compliance with licensing agreements, and optimizing software usage to reduce costs. This position will include financial analysis of the department's expenses to ensure proper recording. This role requires strong analytical skills, excellent communication abilities and desire to work in business administration closely aligned with IT and technical operations. Responsibilities: Assist in sourcing, ordering, inventorying and cataloging software assets across the Americas regional organization maintaining accurate records and documentation Collaborate with various teams to gather software usage data and analyze utilization patterns, assess software needs and provide software-related administrative support. Assist in identifying opportunities for cost optimization and license optimization. Participate in software license compliance audits and assist in remediation efforts as needed. Assist in the communication of software asset management policies, procedures, and best practices to stakeholders. Process software and software renewal requests, including cross-billing requests to related legal entities Evaluate costs associated with IT projects, software, hardware, infrastructure and services. Perform other duties and projects assigned by the Information Technology Administration Sub-Region Head Qualifications: Strong analytical skills with the ability to gather, interpret, and present data effectively. Detail-oriented with excellent organizational and time management skills. Proficiency in Microsoft Excel or similar spreadsheet software. Familiarity with software licensing models and agreements is a plus. Familiarity with Service Now Software Asset Management is a plus. Experience in working with automotive manufacturing is highly desirable Ability to work independently and collaboratively in a team environment. Excellent communication and interpersonal skills. Education: Bachelor's degree in Information Technology, Business Administration, or a related field Experience: 3 - 5 years of experience in procurement, software purchasing or a similar role Supervisory Responsibilities: Will not supervise associates.

IT Systems & Operations Administrator Imagine working in a place where your manager truly believes in your personal and professional development. It's not imaginary. It's image One. It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment. We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions. We strive for life balance, not work-life balance. We genuinely want you to be happy. We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!” No secrets here! We practice open book management, so you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro and you'll be financially rewarded through our profit bonus program. We hire awesome people who strive to deliver extraordinary service. We're looking for an experienced Sales Development Representative to join our growing team. We'd love to talk to you! Who We Are ImageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that? What will your Responsibilities be? Maintain regular and routine attendance, either onsite or remotely as scheduled. Fulfill all duties outlined in the IT Systems & Operations Administrator Accountability Sheet. Provide first-level IT support for hardware, software, networking, mobile devices, and AV/IT systems at the Oak Park office. Manage IT onboarding and offboarding processes, including equipment requests, asset tracking, and lifecycle management. Administer core business systems including Microsoft 365, ERP, CRM (SalesChain), Laserfiche, workflow tools, and security platforms. Monitor backups, system performance, and security alerts, escalating issues to senior IT or the Managed Service Provider (MSP) as needed. Collaborate with the Managed Service Provider on infrastructure maintenance, incident response, and system upgrades. Coordinate vendor support for third-party applications (e.g., HubSpot, ECI, SalesChain, etc.). Lead and contribute to continuous improvement initiatives, such as automation, process optimization, and system enhancements. Provide emergency after-hours support when required. Deliver an eXtraordinary IT experience for internal and external stakeholders through responsiveness, professionalism, and proactive service. Prepare and deliver ad hoc and routine IT reports for leadership and operational review. What do you need to have? 3-5 years of IT support, systems administration, or related technical role Experience with IT service management, infrastructure monitoring, and ticketing systems Preferred: CompTIA A+, Network+, Security + Microsoft or Cisco Certification SQL Certification Hands on Knowledge of Microsoft 365, Active Directory, CRM/ERP Systems (EA, Sales Chain, or others), and collaboration platforms; IT Ticket Systems Management/Knowledge of Huntress MDR Software, VMware Power PDF and general management/oversight of 3rd party software Hands on knowledge of rack mounts, tower server, ups, access points, and cabling infrastructure Excellent communication skills, both written and verbal Perks of this position Amazing workplace culture Medical, Prescription Drug, Dental and Vision Benefits Health Savings Account benefits Flexible Spending Account benefits Company paid Life Insurance Matching 401K savings instrument Paid Time Off Program Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off

Minimum Experience 3+ Years of Field Services/Support Technician As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices FSO Telecom task: Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.) Configuration of phones using SOP and Phones movement. Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team Desired Qualifications: BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting. Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. Ability to install software for and troubleshoot a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites or cluster Provide assistance for network relates issues Should be able to lift weight up to 30 lbs at waist level Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Deploy and secure an on-premises AI infrastructure for hosting large language models (LLMs) Install, configure, and maintain AI model-serving frameworks on internal GPU-enabled servers Develop and maintain robust, scalable APIs to ensure internal access to AI capabilities and seamless integration with enterprise applications and data systems Collaborate on the implementation of a Retrieval-Augmented Generation (RAG) pipeline and AI agents to automate business workflows Requirements: Bachelor's degree or higher in computer science, electrical/computer engineering or related field Minimum 4 years of experience in systems engineering, DevOps, or MLOps Role Proficiency in Linux Server Administration Strong working knowledge of GPU-accelerated compute environments Proficiency in Python for scripting, automation, and building AI/ML data pipelines Experience deploying LLMs or generative AI models in production environments Working knowledge of RAG architectures, including vector databases, embedding models, and retrieval strategies.

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Akkodis is seeking a Network Engineer for a Contract job with a client in Dearborn, MI. "The ideal candidate should have experience with Lead design and implementation planning for Data Center LAN." Rate Range: $65/hour to $68/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Network Engineer Job responsibilities include: Lead design and implementation planning for Data Center LAN projects, ensuring compliance with standards and coordinating with server, storage, and facilities teams. Create logical/physical network designs, manage hardware procurement, and oversee change control, DNS updates, and documentation. Coordinate network refresh projects, software/firmware updates, and testing of new designs, hardware, and code with Network Engineering. Leverage deep expertise in Cisco IOS/NXOS/ACI, L2/L3 switching, and strong project management skills to deliver high-quality, reliable network solutions. Desired Qualifications: Bachelor's Degree in Computer Science or a related field. 5+ years of combined experience a Network Engineer. Project Management experience. Cisco Certifications (CCNA, CCNP) . Project management certifications (e.g. RCDD, PMI) If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ************ or ******************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

We are looking for a full-time Store POS Support Specialist to join the Store Support Help Desk department. You will be an ideal candidate if you are confident in your ability to learn new tasks quickly and pay close attention to detail. You understand how to operate the POS registers. You lead by example and represent yourself positively and professionally. You can execute tasks successfully with minimal supervision, and you are friendly, outgoing, and communicate well with associates and customers POSITION RESPONSIBILITIES: • Responds to telephone calls, emails and other requests for support. • Process shipping of POS equipment to stores. • Coordinate problem resolution across internal departments. • Basic knowledge of commonly used concepts, practices, and procedures within store operations. • Relies on pre-established instructions and guidelines to perform the functions of the job. KNOWLEDGE AND SKILLS PREFERRED: • Minimum 1-2 years of store retail experience • Excellent verbal communication skills • Ability to think on your feet and solve problems quickly. • Organized and self-motivated • Computer skills that will allow easy navigation through software products to reset passwords, MS Office, call tracking, and email. SCHEDULE / HOURS: We are looking to staff the Store Support Help Desk with associates who have flexible work schedules to cover our normal office hours below, as well as the extended office hours that occur during November and December. This position will also be involved in the after-hours emergency Line rotation. • Monday-Friday 7:00 AM to 8:00 PM • Saturdays 9:00 AM to 8:00 PM • Sundays 10:00 AM to 7:00 PM

Title: Network Engineer with CCNA, CCNP Certifications (Only W2 Profiles & No C2C accepted) Description: STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services. Crain's Detroit Business named STG to Michigan's Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company's List in 2020, 2019, 2018, and Top Minority Business Enterprise List in 2020, 2019, and 2019. STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS. Both TEAMWORK and INDIVIDUAL Performance are recognized and rewarded. Position Description: Lead design and implementation planning for Data Center LAN projects Communicate with various Server Hosting, Mainframe and Storage teams to understand network connectivity requirements; encourage compliance with Data Center standards of Design network (logical, physical) according to approved standards; consult with Network Engineering team as appropriate if customer requirements don't align with standards Arrange space and power with Data Center Facilities team to Maintain bill-of-materials; order network hardware and cabling following purchasing process/policies; approve payment of invoices or Plan changes to network configurations in accordance with standards and following change control process/policy; plan associated DNS configuration changes Coordinate hardware, cabling and configuration tasks with Network Operations to Create logical network drawings and change control documents Attend change control meetings to present project information and resolve implementation issues to Manage project resources/timing and communicate plans to stakeholders Create network design and process documentation in various formats (drawings, spreadsheets) Coordinate Network Refresh projects (Cisco L2/L3 and ACI switches) Monitor software updates/bugs/patches (Cisco NXOS and ACI); implement approved code updates Coordinate with Network Engineering to test new network designs, hardware, code updates, etc. Primary Skills Required: Extensive knowledge of Cisco IOS, NXOS, ACI, Extensive knowledge of Cisco L2/L3 switch technologies In depth knowledge of Ethernet switching (1G, 10G, 40G, 100G) Knowledge of basic networking and IP protocols Working knowledge of Microsoft Office, Visio, Excel and SharePoint applications Strong project management skills, organization skills, personal discipline, interpersonal relationship skills and communication skills (written and oral) Strong process mindset - ability to follow and create effective and sustainable processes Design, configure, and maintain Cisco NCS DWDM optical transport systems (e.g., NCS 2000/4000 series) Develop and document procedures for Cisco NCS DWDM optical network maintenance and repair Perform testing and validation of Cisco NCS DWDM optical technologies in a dedicated lab environment Perform network upgrades, expansions, and hardware refresh Conduct troubleshooting and root cause analysis for network switching/routing and optical issues Work with vendors for hardware/software upgrades and issue resolution Ensure compliance with operational standards and security policies High standards for quality; attention to detail Ability to effectively prioritize and manage several projects at the same time Knowledge of SDN technology and hyper-converged infrastructure designs Knowledge of DNS and load-balancing technologies Knowledge of VMWare and emerging cloud and container solutions (ex: OpenShift Virtualization) Knowledge of server, storage and mainframe technologies, Knowledge of structured cabling best practices Engineer Cisco Certifications (CCNA, CCNP) Other technical or project management certifications (e.g. RCDD, PMI) Network Engineer with CCNA, CCNP Certifications position is based in Dearborn, Michigan. A great opportunity to experience the corporate environment leading personal career growth. Resume Submittal Instructions: Interested/qualified candidates should email their word formatted resumes to Vasavi Konda - vasavi.konda(@)stgit.com and/or contact @(Two-Four-Eight) Seven- One-Two - Six-Seven-Two-Five (@*************. In the subject line of the email please include: First and Last Name - Network Engineer with CCNA, CCNP Certifications. For more information about STG, please visit us at ************** Sincerely, Vasavi Konda| Recruiting Specialist “Opportunities don't happen, you create them.” Systems Technology Group (STG) 3001 W. Big Beaver Road, Suite 500 Troy, Michigan 48084 Phone: @(Two-Four-Eight) Seven- One-Two - Six-Seven-Two-Five: @************(O) Email: vasavi.konda(@)stgit.com

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desk side Support Representative Distributed Client Services Location: DETROIT,MI-48243 Duration: 1 Year (with possible extension) Client: IBM- AT&T Job Description: · End user trouble shooting skills · Experience with working with tickets · Proficient with windows 7 · Audio video support · Good customer facing skills · This job is 35-40 hours a week. · Must have a valid driving license Qualifications share response Additional Information If you are interested, Please contact Shubham ************ ***************************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************

**Compensation Data** Salary Range $82-103K DOE, plus Health, Dental, Life, STD, LTD, 401k, PTO. **Your role at Dynatrace** As a Technical Product Specialist III (or Senior Technical Product Consultant), you'll use your knowledge and experience to evaluate and troubleshoot complex configuration issues with Dynatrace and non Dynatrace technologies. You'll mentor other product specialists and conduct internal training to enable team members to learn various technologies. You'll collaborate with different departments to establish and improve best practices. You'll have the opportunity to join us at local conferences and meet-ups to share how our automated, full stack, AI-powered monitoring platform is helping our customers lead in their industries. In addition to enabling our customers, you'll also have the opportunity to expand your knowledge and gain subject matter expertise in a focused technology area. **Responsibilities and Duties** - Collaborate with other teams (Customer Success, Sales, Services, Technical Support, Renewals, and Product Management) to align on key processes and ensure an excellent customer experience is being delivered. - Mentor other Level 1 and Level 2 Product specialists. - Key contributor to projects and initiatives focused on improving key processes. - Establish yourself as a recognized Subject Matter Expert (SME) for non-Dynatrace technologies, methodologies, or frameworks. - Perform proactive deep dive analysis of product installation, deployment, configuration, and usage and adoption of customer environments. Provide recommendations to improve the value realization of Dynatrace. - Communicate with customers through a chat platform to enable, coach, and mentor our customers on best practices to ensure adoption of the Dynatrace platform. - Respond to product inquiries and assist customers via email, web conference, and phone. - Triage, diagnose, and provide solutions to complex configuration issues with Dynatrace solutions and non-Dynatrace integrations. - Identify potential growth and retention opportunities within customer chat conversations and coaching sessions. - Occasional chat coverage as needed - Occasional weekend and holiday chat coverage to ensure continuity in delivering excellent customer experience **What will help you succeed** + Education: Bachelor's degree in computer science, Information Technology, or equivalent work experience + Work experience: 3+ Years. + Familiar with one or more of the following technologies: + Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc. + Web and application server technologies such as Apache, IIS, WebSphere, WebLogic, and JBoss + Server/Server-side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax + Mobile application technologies such as iOS, Android WebKit. + DevOps toolchain applications such as Ansible, Jenkins, Chef, Puppet, etc. + CMDB/ITSM Technologies/platforms such as ServiceNow and BMC + Familiar with networking, protocols, and architectures such as TCP/IP, HTTP, DNS, SSL, and BGP. + Familiar with database design, SQL, and data access practices and concepts. + Exceptional corporate presentation and relationship-building skills with technical and non-technical audiences. + Must have exceptional written and verbal communication skills in English. + Associate-level industry certification, complementary to Dynatrace + Obtain and maintain six relevant industry certifications (5 Dynatrace and one Industry) + Showing an interest and pursuing becoming a Subject Matter Expert (SME) for non-Dynatrace technologies, methodologies, or frameworks + Willingness to learn new technologies and resolve complex technical issues. **Why you will love being a Dynatracer** + Dynatrace is a leader in unified observability and security. + We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. + Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. + The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. + Over 50% of the Fortune 100 companies are current customers of Dynatrace. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 3,900 people worldwide. We are currently searching for an Operational Technology (OT) Systems Engineer to join our global IT team. The OT Systems Engineer position can be located at any of our North America plants and will be determined based on the successful candidate's location. Operational technology is hardware and software that detects or causes a change, through the direct monitoring and/or control of physical devices, processes and events. For Auria, this includes industrial control devices (ICS), supervisory control and data acquisition (SCADA) systems, programmable logic controllers (PLCs), and human-machine interfaces (HMIs) in our manufacturing facilities. This role will focus on enhancing OT device data acquisition, management, and operational processes while bringing enterprise IT and cybersecurity best practices to the shop floor. The ideal candidate will bring strong technical leadership experience in industrial environments with a deep understanding of IT/OT convergence in a manufacturing environment. What you will do: Technical Leadership: Plan and execute projects focused on supporting plant staff in integrating shop floor equipment with business systems to improve overall operational effectiveness. Coordinate with cross-functional technical resources (IT, cybersecurity, maintenance, engineering, operations, and others) to ensure project milestones and goals are achieved. Stay current with emerging technologies and trends in industrial automation, Industrial IoT (IIot) data analytics, and OT cybersecurity. System Integration: Establish and implement data collection frameworks for OT environments, enabling real-time monitoring and historical analysis. Support predictive maintenance, process optimization, and quality improvement initiatives through data analytics. Define data inputs and outputs that support AI-driven insights, in collaboration with data management and automation teams. Coordinate the implementation of AI tools that enhance operational efficiency. Develop and maintain documentation for system architecture, configurations, and operational procedures. Information Technology: Instill enterprise IT best practices in the manufacturing OT environments. Collaborate with cybersecurity teams to assess risks, implement security controls, and ensure compliance with relevant standards. Support operations teams in responding to security incidents, vulnerabilities, and anomalies. Communication & Training: Serve as the primary liaison between vendors, internal stakeholders, and technical teams. Develop and deliver training sessions for stakeholders, ensuring technology adoption and operational effectiveness of the integrated systems. Other duties as assigned. What you will gain as a part of the Auria Team: An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options. Parental Leave and Adoption and Surrogacy Benefits for salaried employees. Tuition Reimbursement available for eligible employees to continue education. Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%. Salary Continuation & Long Term Disability (LTD). What you will bring: Bachelor's degree in Engineering, Information Systems, Industrial Technology, or a related field, preferred. Five (5) or more years of experience in technical leadership within manufacturing, industrial automation, or IT/OT integration. Minium of ten (10) years in a role focused in IT, OT, and/or control systems. Proven experience integrating manufacturing OT systems with ERP/MES systems, preferably Plex and Plex MES Automation and Orchestration (Plex A&O, formerly Mach2). Travel Requirements: This position will require up to 50% travel to North America plants, including Mexico. Knowledge, Skills, and Ability: Exceptional communication, stakeholder management, and organizational skills. Expertise in global Industrial IoT (IIot) platforms, with PTC Kepware proficiency being highly preferred. Strong understanding of OT systems, industrial network protocols, and shop floor technologies (e.g., SCADA, PLCs, sensors). Experience with Industry 4.0, IIoT, and smart manufacturing initiatives. Familiarity with CMMS/EAM platforms, predictive maintenance strategies, and equipment performance monitoring. Understanding of how to apply IT best practices to OT environments, to include asset management, change management, disaster recovery planning, and others. Experience with Zero Trust frameworks and cybersecurity tools (e.g., firewalls, NAC, SIEM). Hands-on experience with visualization tools (e.g., Power BI, Ignition, or similar). When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.

Required Skills & Experience Must Haves: 3+ years of experience as a Surveyor Tech savvy when it comes to surveying equipment (Trimble, Leica scanners) Willingness to work in various weather conditions Strong ability to perform basic mathematical and trigonometric calculations and understand error propagation in field surveys. Nice to Have Skills & Experience Plusses: Bachelor's or associate degree of any kind LSIT Certification (Land Surveyor in Training) Experience with construction layout and / or utility passageways Exp with Civil3d, Open Roads, or some sort of civil engineering-based CAD Job Description As a GIS Technician, you'll apply your surveying background to collect and manage mapping data using Trimble equipment and software. Your day includes setting up surveys, checking measurements, and helping with construction or utility projects. You'll do basic math to keep data accurate, make quick decisions in the field, and guide crew members. Good communication is key for working with clients, property owners, and your team.

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desk side Support Representative Distributed Client Services Location: ANN ARBOR,MI 48108 Duration: 1 Year (with possible extension) Prior experience supporting Thomson Reuters customer strongly preferred. Mac OS support in enterprise environment strongly preferred. Knowledge of MS Windows 7, Mac OS, MS Office, MS Exchange and PC & Mac Hardware Intermediate to Expert end user of common office technology (MS Office, Web-based Applications, etc.), history of self-training on new applications as necessary Strong technical aptitude, troubleshooting and organizational skills Superior customer service orientation Experience working with multiple groups Excellent communication and interpersonal skills Qualifications share resume Additional Information If you are interested, Please contact Shubham ************ ***************************