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  • MID-LEVEL HELP DESK TECHNICIAN-DTS

    Reliant Technology 3.7company rating

    Technical support engineer job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Mid-Level Help Desk Technician (DTS) - Mid provides Tier II Defense Travel System (DTS) customer support in direct support of the U.S. Army Space and Missile Defense Command (USASMDC) G8, Resource Management - Audit System and Policy (RMASP) Division for Telework. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed. Contingent upon contract award. Job Requirements Key Responsibilities: * Provide Tier II DTS customer support to travelers, Approving Officials, and organizational DTS users via phone and email * Assist with DTS software usage, troubleshooting, entitlements, policy interpretation, and payment issues * Audit DTS authorizations and vouchers for compliance with the Joint Travel Regulation (JTR) and DoD Financial Management Regulation (FMR) 7000.14-R * Support Government Travel Charge Card (GTCC) actions, including activation/deactivation and credit limit adjustments based on approved requests * Maintain daily performance logs tracking calls, requests, audits, services delivered, status, and closeout * Use SharePoint and SMDC Knowledge Management Support Tools (KMST) to process taskers and support DTS-related workflows * Assist with content management and business process analysis supporting audit readiness activities * Submit process improvement recommendations to the ACOR to mitigate risk and improve DTS operations Qualifications: * Secret clearance (required) * 4 to 7 years of experience providing DTS or DoD travel support * Demonstrated knowledge of DTS modules, workflows, and travel policy * Experience auditing DTS transactions for JTR and DoD FMR compliance * Experience supporting remote service desk operations * Familiarity with SharePoint and web-based knowledge management tools We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $34k-59k yearly est. 41d ago
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  • Sr. Technical Support Specialist

    Optimal Solutions and Technologies 3.3company rating

    Technical support engineer job in Huntsville, AL

    Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. Sr. Technical Support Specialist Description of specific duties in a typical workday for this position: * The Sr. Technical Support Specialist provides hands-on technical and operational support of threat systems, threat emulation devices, and OPFOR representations used across Army training and testing environments. The individual supports the installation, configuration, operation, troubleshooting, and sustainment of threat system hardware and software to ensure system availability, reliability, and realism. * Responsibilities include providing technical assistance during system setup, integration, upgrades, and maintenance activities; supporting troubleshooting and resolution of technical issues; and assisting with system configuration and functionality checks. The Sr. Technical Support Specialist supports preparation and maintenance of technical documentation, user guides, and operating procedures and assists with tracking system status and technical issues. * Additional duties include supporting technical demonstrations, evaluations, and field events; assisting engineers and Military Technical Evaluator SMEs during testing, Government Acceptance Testing (GAT), and operational assessments; and collecting and reporting technical data related to system performance and reliability. The role supports coordination with logistics, engineering, and evaluation personnel to ensure technical issues are addressed efficiently and systems remain mission-ready. * The Technical Support Specialist collaborates closely with engineers, evaluators, and Government stakeholders to ensure threat systems are operational, supportable, and aligned with Customer objectives. Requirements (Years of experience, Education, Certifications): * Bachelor's degree in Engineering Technology, Information Technology, Electronics, or a related technical field * Minimum of 10 years of experience providing technical support for hardware, software, or integrated systems within a DoD or Army environment * Demonstrated experience with: * Technical troubleshooting and system support * Installation and configuration of equipment or systems * Technical documentation and reporting * Supporting field activities or operational environments * Active TS/SCI Clearance Nice to Have (skills that are not required, but nice to have): * Experience supporting threat systems, OPFOR equipment, or training support systems * Familiarity with: * Electronics, communications, or simulation systems * Fielded Army systems and operational environments * Basic configuration management or issue tracking processes This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.
    $67k-91k yearly est. 12d ago
  • DoD Information Technology HelpDesk

    Griffin Recruiters 4.4company rating

    Technical support engineer job in Huntsville, AL

    Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience * *Apply with Resume! Work Authorization/Security Clearance Department of Defense (DoD) Secret security clearance, or the ability to obtain one Required: High School or better. Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19. Overview Experience Required: 2 years: Computer applications and operation of existing computer programs High school diploma or equivalent. Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware. Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +. Excellent PC and network troubleshooting skills. Preferred Education and Experience Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) IT Help Desk experience. Summary/Objective Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software. Install software on personal computers (PCs). Prepare new PCs for use, and previously used PCs for reuse. Perform routine maintenance of PC hardware and software. Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution. Administer PC users' IT, including ensuring compliance with security requirements. Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek Travel: None. **APPLY WITH RESUME!
    $36k-68k yearly est. 60d+ ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Technical support engineer job in Huntsville, AL

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $32k-53k yearly est. 8d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Huntsville, AL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $57k-77k yearly est. 20d ago
  • IT Billing Administrator

    Cook's Pest Control 4.3company rating

    Technical support engineer job in Decatur, AL

    Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1,700+ employees and 41 locations. Cook's has been servicing customers for almost 100 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States! Job Description The IT Billing Administrator is responsible for managing and validating all IT-related invoices to ensure accuracy, compliance with contracts, and proper financial coding. This role serves as a key liaison between IT and external vendor billing, ensuring timely resolution of billing discrepancies and accurate allocation of costs to the appropriate accounts. Specific Duties Review, validate, and reconcile all IT invoices, including hardware, software, licensing, maintenance, telecom, cloud services, and managed services. Ensure invoices align with contracts, purchase orders, and service-level agreements. Identify billing discrepancies, errors, or overcharges and proactively open, track, and resolve disputes to completion. Communicate directly with partners regarding billing questions, corrections, credits, and account adjustments. Assign and verify correct cost centers and project codes for all IT expenses in accordance with accounting policies. Ensure invoices are processed in a timely manner to meet payment deadlines and avoid service interruptions or late fees. Maintain organized records of invoices, dispute documentation, approvals, and correspondence for audit and compliance purposes. Prepare billing approval packets and supporting documentation for review by IT leadership. Support budgeting and forecasting activities by providing invoice data, spend summaries, and variance explanations as requested. Collaborate with IT leadership, procurement, and finance to continuously improve billing accuracy and processes. Qualifications Associate's or bachelor's degree in Business, Information Systems, or a related field, with 2-4 years of experience in billing administration, accounts payable, accounting support, or IT financial operations. Strong understanding of invoice processing, general ledger coding, and financial controls. Experience working with vendors and resolving billing disputes. Proficiency with Microsoft Office, particularly Excel; experience with IT asset or telecom expense management tools is a plus. Excellent attention to detail, organizational skills, and ability to manage multiple projects and deadlines simultaneously. Strong written and verbal communication skills, with the ability to clearly document and explain billing issues. Additional Information * Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $54k-72k yearly est. 5d ago
  • Network Engineer, Deployment & Support

    Meta 4.8company rating

    Technical support engineer job in Huntsville, AL

    Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry. **Required Skills:** Network Engineer, Deployment & Support Responsibilities: 1. Deployment, configuration, and management of all network infrastructure on our datacenter campus 2. Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network 3. Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks 4. Create deployment packages and maintain as-built documentation and asset database for installed network gear 5. Establish and implement global best practices and contribute to the design of new scalable network solutions 6. Support the development, testing and integration of new hardware and software platforms into the network 7. Participate in an on-call rotation to support the regional network infrastructure 24/7 8. 10% of travel required, up to 30% based on projects **Minimum Qualifications:** Minimum Qualifications: 9. 4+ years of work experience responsible for designing, deploying and operating large-scale networks 10. Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP) 11. Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6 12. Experience working in a multi-vendor environment with hands-on experience with networking hardware 13. Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling 14. Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines 15. Proven experience working in a global team environment and solving problems with limited supervision 16. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta **Preferred Qualifications:** Preferred Qualifications: 17. Technical leadership and people management experience 18. Working knowledge of data center power and cooling infrastructure and critical facility operational best practices 19. Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices 20. Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) 21. Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies **Public Compensation:** $51.44/hour to $159,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
    $159k yearly 60d+ ago
  • ES_025_Junior Systems Engineer_HSV

    Applied Technology Solutions 4.1company rating

    Technical support engineer job in Huntsville, AL

    Job DescriptionSalary: The Junior Systems Engineer will support the development of innovative designs to challenging engineering problems for a wide variety of applications. The Junior Systems Engineer will be responsible for providing high-level engineering support and leadership in ensuring the tracking of contract requirements and system interfaces and will play a key role in preparation for contract milestones including tracking the status of all milestone deliverables and in contract transition out efforts. The Junior Systems Engineer will interface with a growing ATS team of engineers and designers, helping to further develop the team by fostering a healthy focus on Systems Engineering concepts throughout the design process. This role is also anticipated to play a heavy role in establishing and maintaining company processes and procedures such as configuration management, inventory management, quality control, etc. Work closely with Engineering team leads in the derivation, writing, and tracking of System Requirements from SOWs, ensuring that final designs provide evidence of meeting all customers requirements and expectations. Support the Configuration Management of projects in maintaining design baselines, drawing trees, and Bills of Material (BOMs) and in taking a leading role in carrying out change requests. Take leading role in the maintenance of Interface Control Documents and in facilitating communication between team leads. Support Engineering team leads in preparation for and execution of milestone reviews, including ensuring the proper preparation for all entrance/exit criteria and in tracking the completion status and inclusion of all requisite milestone deliverables. Support contract transition out efforts throughout project, ensuring engineering and design teams efforts as well as the configuration management of their deliverables are completed with a focus on contract closeout in such a way as to ensure contract compliance and to maximize customer satisfaction. Requirements: 0 - 4 years of relevant experience BS in engineering or related field (equivalent experience may be accepted) Secret DoD Clearance or the ability to obtain a Secret DoD Clearance Experience in developing requirements Desired experience with Systems Engineering tools such as DOORS and/or CAMEO Desired experience in Model Based Systems Engineering Desired experience in Mechanical or Aerospace Engineering Note: ATS is a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited. All candidates who receive conditional offers of employment are subject to drug testing. In addition, ATS is an E-Verify employer. Export Control Regulations:Applicants for employment at ATS must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
    $56k-79k yearly est. 26d ago
  • IT Network Engineer (MSP)

    K2 Staffing

    Technical support engineer job in Huntsville, AL

    Summary Our client is a leading Managed Services Provider (MSP) company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Network Engineer, who has Managed Services Provider (MSP) experience. Please review the specifications of this job description and if you feel you are a good fit, please apply with a copy of your latest resume. Duties & Responsibilities Configuring Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Onsite Network Hardware Support and Installation Assist with Windows Servers Monitor alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as Network Engineer. History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Advanced knowledge of network, server, and workstation troubleshooting. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow Employment Type: Full time Location: Huntsville, AL
    $67k-90k yearly est. 5d ago
  • IT Network Engineer (MSP)

    K2 Staffing, LLC

    Technical support engineer job in Huntsville, AL

    Summary Our client is a leading Managed Services Provider (MSP) company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Network Engineer, who has Managed Services Provider (MSP) experience. Please review the specifications of this job description and if you feel you are a good fit, please apply with a copy of your latest resume. Duties & Responsibilities Configuring Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Onsite Network Hardware Support and Installation Assist with Windows Servers Monitor alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as Network Engineer. History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Advanced knowledge of network, server, and workstation troubleshooting. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow
    $67k-90k yearly est. 5d ago
  • C3BM Technology Protection Principle Systems Engineer

    Waypoint Human Capital 4.1company rating

    Technical support engineer job in Huntsville, AL

    C3BM Technology Protection Principal Systems Engineer Onsite Clearance: Secret Waypoint's customer is seeking an amazingly talented C3BM Technology Protection Principal Systems Engineer to join their team in support of the Missile Defense Agency (MDA) mission. In this role, you will be part of Command, Control, Communications, and Battle Management (C3BM) systems engineering efforts, engaging directly in C2BMC technical engineering and integration, future concepts, new functionality, and multinational exchange designs. This position supports mission-critical system protection activities with a strong emphasis on technology protection, anti-tamper, and Critical Program Information (CPI) within a fast-paced Program Office environment. Responsibilities: Develop, implement, and maintain comprehensive Anti-Tamper (AT) Plans for all assigned systems in accordance with DoD Instruction 5200.39, Critical Program Information (CPI) Identification and Protection , and other applicable guidance. Lead the identification and assessment of Critical Program Information (CPI) for all program systems using methodologies defined in DoD Instruction 5200.39. Perform comprehensive criticality analyses to identify mission-critical functions, components, and technologies whose compromise or failure would result in unacceptable consequences (e.g., mission failure, loss of life, or significant financial impact). Support the Program Office Protection Lead and serve as the primary point of contact for all technology protection and program protection matters. Engage in C2BMC technical engineering and integration, supporting future concepts, new functionality, and multinational exchange designs. Provide subject matter expertise on program protection throughout the system lifecycle, ensuring alignment with DoD acquisition, engineering, and security processes. Collaborate with cross-functional engineering, security, and acquisition teams to integrate protection strategies into system designs and baselines. Required: Master's degree in a STEM field with 12+ years of relevant experience. Active Secret clearance. Knowledge and experience in program protection, anti-tamper, CPI, or related security disciplines. Demonstrated expertise in developing and implementing Anti-Tamper plans and solutions, including CPI assessments. Strong background in criticality analyses, with a solid understanding of DAU methodologies and principles. In-depth knowledge of DoD Instructions 5200.39 and 5000.83, along with other relevant DoD program protection policies and guidance. Desired: Self-starter with enthusiasm and the ability to thrive in a fast-paced, mission-driven environment. Relevant professional certifications (e.g., CISSP). Experience with Supply Chain Risk Management (SCRM) in a DoD context. Familiarity with the Ballistic Missile Defense System and Model-Based Systems Engineering (MBSE) approaches to program protection.
    $75k-102k yearly est. 11d ago
  • Jr. Systems Engineer

    Ierus Technologies, Inc.

    Technical support engineer job in Huntsville, AL

    IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering. IERUS develops value for our defense and commercial customers through accelerations of the technology life cycle: identifying, creating, transitioning, and producing technologies with integrity of purpose and product. IERUS is always looking for bright, talented, motivated and dedicated employees in the engineering field, especially those with electromagnetics experience. IERUS offers competitive compensation packages, retirement options, and benefits packages. To learn more, please visit ****************** Job Description The primary responsibilities of this position are performing systems engineering using technical planning; system integration, verification and validation; cost and risk studies; and supportability and effectiveness analyses for total systems. This position is also responsible for using tools to identify different program requirements, tracking performance metrics, and managing the systems engineering process. Required Qualifications Bachelor of Science in Electrical, Systems, Mechanical Engineering, or related field 1-7 years of experience performing systems engineering Familiar with requirements development and lifecycle process Proficient in DOORS Active Secret Clearance Must be a US citizen. Desired Qualifications Master of Science in Electrical, Systems, Mechanical Engineering, or related field: Familiar with MBSE tools i.e., CAMEO, Magic Draw, etc. Experience with requirements verification and validation process Familiar with engineering documentation release processes Location: Huntsville, AL/Various locations in the US IERUS Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. IERUS Technologies participates in E-Verify.
    $58k-86k yearly est. 18d ago
  • HELP DESK TECHNICIAN II

    Reliant Technology 3.7company rating

    Technical support engineer job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do. Ignite is currently seeking a driven, detail-oriented Tier 2 Help Desk Technician to join our team supporting The US Army at Redstone Arsenal, AL. This position is onsite. This position is required one to perform all Tier I duties. In addition, provides touch labor for troubleshooting incidents, and problems manage all duties required to distribute hardware to new users, installs software, assists asset management and property book requirements, performs warranty recovery of assets if needed, and responds to and resolve Incidents and Problems, maintains inventory stock rooms and asset tracking. Escalates tickets to tier III or interfaces with third-party providers to resolve technical incidents. Execute life cycle replacement activities for end users' devices. Provides touch labor for VIP requests, and prioritizes tickets. Job Requirements Responsibilities include: * Knowledge of customer support concepts and methods, installed operating systems, and the IT infrastructure to serve as customer technical analyst with responsibility for resolving the most complex customer problems. * Working knowledge of and experience working with Microsoft Intune system. * Working knowledge of and experience working with Microsoft Power Automate. * Perform touch labor to address fixes, configuration, and troubleshoot issues and problems. * Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems. * Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. * Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals. * Serve as the primary POC for incident and problem resolution and escalation. * Ensure Information Assurance (IA) requirements are met for all devices. * Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise new and emerging technologies. * Able to use qualitative and quantitative techniques to evaluate help desk program effectiveness. * Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems. * Working knowledge of and experience working with local and secure networks. * Working knowledge of and experience working with Active Directory. * Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware. * Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services. * Working knowledge of and experience working in and around the Army environments and familiarity with Classified IT support. * Familiar with decommissioning of Army assets and Lifecycle Management SOPs. * Perform other duties as assigned. Job Requirements Job Requirements and Qualifications: * A minimum of 5 years of work experience in Tier 2 Help Desk Technician or related fields * Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. * Must have an active Comp TIA Security + certification Security Clearance Requirements: Must have an active Secret Clearance or the ability to obtain one. Education Requirements: * Associate's Degree or Bachelor's Degree with 5 years of related experience in IT field, or equivalent level of hands-on experience. Other Requirements: Must be a US citizen and be able to obtain and hold an active Security Clearance, and an active Comp TIA Security + certification We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $34k-59k yearly est. 32d ago
  • Technical Support Specialist JNY

    Optimal Solutions and Technologies 3.3company rating

    Technical support engineer job in Huntsville, AL

    Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. Technical Support Specialist JNY Description of specific duties in a typical workday for this position: * The Technical Support Specialist JNY provides hands-on technical and operational support of threat systems, threat emulation devices, and OPFOR representations used across Army training and testing environments. The individual supports the installation, configuration, operation, troubleshooting, and sustainment of threat system hardware and software to ensure system availability, reliability, and realism. * Responsibilities include providing technical assistance during system setup, integration, upgrades, and maintenance activities; supporting troubleshooting and resolution of technical issues; and assisting with system configuration and functionality checks. The Sr. Technical Support Specialist supports preparation and maintenance of technical documentation, user guides, and operating procedures and assists with tracking system status and technical issues. * Additional duties include supporting technical demonstrations, evaluations, and field events; assisting engineers and Military Technical Evaluator SMEs during testing, Government Acceptance Testing (GAT), and operational assessments; and collecting and reporting technical data related to system performance and reliability. The role supports coordination with logistics, engineering, and evaluation personnel to ensure technical issues are addressed efficiently and systems remain mission ready. * The Technical Support Specialist JNY collaborates closely with engineers, evaluators, and Government stakeholders to ensure threat systems are operational, supportable, and aligned with Customer objectives. Requirements (Years of experience, Education, Certifications): * Bachelor's degree in engineering technology, Information Technology, Electronics, or a related technical field * Minimum of 3 years of experience providing technical support for hardware, software, or integrated systems within a DoD or Army environment * Demonstrated experience with: * Technical troubleshooting and system support * Installation and configuration of equipment or systems * Technical documentation and reporting * Supporting field activities or operational environments * Active TS/SCI Clearance Nice to Have (skills that are not required, but nice to have): * Experience supporting threat systems, OPFOR equipment, or training support systems * Familiarity with: * Electronics, communications, or simulation systems * Fielded Army systems and operational environments * Basic configuration management or issue tracking processes This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.
    $31k-49k yearly est. 8d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Hartselle, AL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $57k-76k yearly est. 20d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Technical support engineer job in Hartselle, AL

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $32k-53k yearly est. 8d ago
  • Network Engineer, Deployment & Support

    Meta Platforms, Inc. 4.8company rating

    Technical support engineer job in Huntsville, AL

    Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry. Minimum Qualifications * 4+ years of work experience responsible for designing, deploying and operating large-scale networks * Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP) * Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6 * Experience working in a multi-vendor environment with hands-on experience with networking hardware * Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling * Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines * Proven experience working in a global team environment and solving problems with limited supervision * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta Preferred Qualifications * Technical leadership and people management experience * Working knowledge of data center power and cooling infrastructure and critical facility operational best practices * Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices * Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) * Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies Responsibilities * Deployment, configuration, and management of all network infrastructure on our datacenter campus * Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network * Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks * Create deployment packages and maintain as-built documentation and asset database for installed network gear * Establish and implement global best practices and contribute to the design of new scalable network solutions * Support the development, testing and integration of new hardware and software platforms into the network * Participate in an on-call rotation to support the regional network infrastructure 24/7 * 10% of travel required, up to 30% based on projects About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
    $85k-112k yearly est. 49d ago
  • IT Network Engineer (MSP)

    K2 Staffing

    Technical support engineer job in Huntsville, AL

    Our client is a leading Managed Services Provider (MSP) company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Network Engineer, who has Managed Services Provider (MSP) experience. Please review the specifications of this job description and if you feel you are a good fit, please apply with a copy of your latest resume. Duties & Responsibilities Configuring Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Onsite Network Hardware Support and Installation Assist with Windows Servers Monitor alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as Network Engineer. History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Advanced knowledge of network, server, and workstation troubleshooting. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow
    $67k-90k yearly est. 60d+ ago
  • Jr. Systems Engineer

    Ierus Technologies, Inc.

    Technical support engineer job in Huntsville, AL

    IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering. IERUS develops value for our defense and commercial customers through accelerations of the technology life cycle: identifying, creating, transitioning, and producing technologies with integrity of purpose and product. IERUS is always looking for bright, talented, motivated and dedicated employees in the engineering field, especially those with electromagnetics experience. IERUS offers competitive compensation packages, retirement options, and benefits packages. To learn more, please visit ****************** Job Description The primary responsibilities of this position are performing systems engineering using technical planning; system integration, verification and validation; cost and risk studies; and supportability and effectiveness analyses for total systems. This position is also responsible for using tools to identify different program requirements, tracking performance metrics, and managing the systems engineering process. Required Qualifications Bachelor of Science in Electrical, Systems, Mechanical Engineering, or related field 1-7 years of experience performing systems engineering Familiar with requirements development and lifecycle process Proficient in DOORS Active Secret Clearance Must be a US citizen. Desired Qualifications Master of Science in Electrical, Systems, Mechanical Engineering, or related field: Familiar with MBSE tools i.e., CAMEO, Magic Draw, etc. Experience with requirements verification and validation process Familiar with engineering documentation release processes Location: Huntsville, AL/Various locations in the US IERUS Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. IERUS Technologies participates in E-Verify.
    $58k-86k yearly est. 60d+ ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Technical support engineer job in Florence, AL

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $32k-53k yearly est. 8d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Decatur, AL?

The average technical support engineer in Decatur, AL earns between $45,000 and $90,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Decatur, AL

$64,000
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