Technical support engineer jobs in Deltona, FL

IDR is seeking a Technical Support Engineer - Integrations to join one of our top clients for an opportunity in Orlando, FL. This role involves providing advanced technical support for complex systems, software, and integrations within a dynamic IT environment. The company specializes in cutting-edge technology solutions and is dedicated to delivering exceptional customer service. Position Overview for the Technical Support Engineer - Integrations: Provide technical support to administrators, technicians, and product support personnel diagnosing, troubleshooting, repairing, and debugging complex computer systems, software, and networked environments. Respond to escalated situations where first-line support has failed to resolve issues, offering in-depth troubleshooting and resolution. Analyze data to identify potential causes of technical problems and collaborate with engineering teams for solutions. Understand and support the ServiceNow platform, cloud technologies, and troubleshooting practices to resolve complex technical cases. Act as a customer advocate, ensuring successful resolution of technical queries and unexpected behaviors within the platform. Requirements for the Technical Support Engineer - Integrations: Troubleshooting or configuration knowledge on LDAP/Active Directory, SSO, or other authentication/user management systems (e.g., Azure AD, Okta, SAML, SiteMinder). Understanding of email troubleshooting (e.g., Office 365, Exchange). Knowledge of web services (SOAP, REST). Experience in data extraction technologies (e.g., JDBC, ODBC) and exporting/importing data between systems. Working knowledge of network troubleshooting tools and techniques (e.g., Ping, Telnet). What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.

Fervimax is looking for an N1-N2 support technician to assist one of our customers in Orlando (Florida). ? Requirements... General software knowledge Office 365 Knowledge of networks and connectivity Knowledge of Windows 10/11 One Drive, Teams... Effective communication skills to interact with users of varying technical levels. Ability to solve problems efficiently and provide excellent customer service. Valuable: English What does your DAY-TO-DAY look like? Responsibilities... Technical and administrative support, resolving doubts and queries. Software maintenance (patches, software, corrective or preventive changes for correct operation, installation of new software and/or new functionalities). Collaboration in the analysis of service improvements and implementation of improvements agreed with the customer. Management of warranties and incidents with manufacturers together with the team. What can we offer you? Contract: Permanent Project duration: Stable Working method: On-site (Orlando - Florida) Flexible office hours Salary: Negotiable Are you interested? Don't hesitate to apply with your current resume.

Schedule: Monday-Friday Contractors can work 8 hours per day between 7:30 am-5:30 pm Contract Length: 8-12 weeks Provide Level I technical support and assist with day-to-day IT operations while the Senior Technician is on leave. This role will focus on supporting end-users, maintaining hardware/software, and ensuring smooth IT functionality within the corporate office. Responsibilities: Level I Support: Respond to and resolve basic technical issues related to hardware, software, and network connectivity. Escalate complex issues to appropriate teams when necessary. PC Imaging & Deployment: Image PCs and configure user profiles as part of the Windows 10 to Windows 11 migration project. Ensure proper installation of required applications and security updates. Hardware Setup & Moves: Perform PC moves, setups, and cable management within the corporate office. Verify workstation functionality after relocation. Peripheral & Device Support: Troubleshoot and set up printers, scanners, and other peripherals. Assist with mobile device configuration if needed. User Assistance: Provide hands-on support for employees in the corporate office. Offer guidance on basic IT best practices and system usage. Documentation & Inventory: Maintain accurate records of hardware deployments and moves. Update asset inventory as devices are imaged or relocated. Preferred Skills: Familiarity with Windows 10/11 environments. Basic networking knowledge (IP addressing, connectivity troubleshooting). Strong customer service and communication skills.

Job Title: Admin Support Tech Dept Type: Contract Assignment Pay Rate: $18/hour Hours: Full-time (40 hours a week); must have the flexibility to work possible overtime/weekends once or twice during the year if needed Job Description: This is an amazing opportunity to get in on the ground floor with a Fortune 500 company. The role is 100% onsite in the office and will provide full training. The team is looking for candidates with an administrative, clerical, shipping, or retail background who have the desire to learn. Key Responsibilities: Receiving and shipping mobile devices and laptops. Assisting the Tech Support Team with support tickets when shipping/receiving tasks are slower. Lifting and pushing heavy carts as needed. Qualifications: Background in administrative, clerical, shipping, or retail roles. Strong willingness to learn and adapt to new tasks. Ability to lift and push heavy carts.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - FL - Orlando - John U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - FL - Orlando - John Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Product Support Technician Success Profile *This role will be advertised as Technical support specialist but internally will be called Product support specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.

The Business Technology Support Specialist provides comprehensive support across IT operations, business systems, and cross-departmental technology initiatives. This role handles day-to-day IT support requests, user access management, asset tracking, and data integrity assurance while also contributing to IT project coordination, reporting, and process improvement. The Business Technology Support Specialist upholds and promotes the company's culture, values, and mission: Honor God, Help People, Save Lives. Requirements IT Operations & Helpdesk Support * Serve as the first point of contact for IT and business system support requests. * Diagnose and resolve hardware, software, and network issues across Windows, mac OS, ChromeOS, iOS, Android, and printing devices. * Manage onboarding and offboarding, including provisioning of accounts, devices, and access rights. * Maintain IT documentation, asset inventories, and access records to ensure compliance. * Tracks project timelines and resources to help IT leadership make logistical decisions. * Support business continuity and backup systems. Project Coordination & Communication * Track IT project tasks, deliverables, and schedules across teams and vendors. * Maintain project plans, calendars, and timelines aligned with company priorities. * Prepare meeting agendas, notes, and presentations. * Schedule and facilitate meetings, ensuring action items are documented and followed up. * Draft and distribute project communications and updates. Reporting, Analytics & Documentation * Assist with creating reports and dashboards for IT performance, system adoption, and project progress. * Compile metrics and insights from various systems to support data-driven decision-making. * Maintain digital organization for IT and business systems documentation to ensure accessibility and version control. System Integrations & Automation Support (Growth Area) * Assist in developing and maintaining system integrations and workflow automations under guidance from IT leadership. * Support data-related tasks such as imports, exports, validation, and reporting. * Help document integration connections, dependencies, and troubleshooting steps. * Contribute to initiatives that improve system reliability, user experience, or cross-system consistency. Qualifications & Skills Minimum Qualifications * High School Diploma or equivalent. * Proficient with Windows 10/11 and Google Workspace applications. * Strong organizational, communication, and problem-solving skills. * Hands-on experience providing technical support or resolving IT-related issues (whether in a professional or other environment). * Awareness of common cyber threats and best practices for safe computing. Preferred Qualifications * Familiarity with IT support ticketing, ITSM, and/or project coordination systems. * Experience with Windows Server or similar environments. * Experience with Google Workspace administration, NetSuite, and project tools such as Asana, Monday.com, or Jira. * Basic knowledge of Ethernet networking, device configuration, and IT troubleshooting. * Proficient in leveraging API libraries for the development of cross-system integrations and inter-system automations. Work Environment and Time Requirements The Business Technology Support Specialist works a standard work week in an office environment. A standard work week may involve: * 65% IT L1 and L2 Technical Support * 15% Staff and Device Provisioning/Deprovisioning * 15% IT Administrative Tasks * 5% Growth Areas/Training Key Results Areas (KRAs) * IT Operations & Helpdesk Support * IT Documentation & Compliance * Data Integrity & System Reliability Key Performance Indicators (KPIs) * Average Time to Close Ticket Onsite Safety, Inc. is an Equal Employment Opportunity (EEO) employer and Drug-Free Workplace and prohibits employment discrimination against employees and applicants based on their age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

🔍 What we're looking for: Humata Health Inc. is seeking a Technical Support Manager to lead and scale our support team. This role will oversee ticketing systems, escalation pathways, and SLAs, while driving an AI-driven support strategy to improve efficiency and customer experience. The ideal candidate has a proven track record managing support teams in complex, high-growth environments-preferably in health tech-along with strong leadership, collaboration, and data-driven problem-solving skills. 📍Location: Hybrid - Orlando, Florida, US or Remote, US ✅ Responsibilities Lead and scale support team to deliver world-class technical support. Comfortable evaluating current ticketing system and deploying new technology, if appropriate, to meet Humata's goals and objectives Oversee ticket system (P1, P2, P3, P4 - by severity) and ensure correct and timely response by team of support analysts per SLA Architect and refine escalation pathways and SOPs to ensure fast, consistent resolution across all support tiers. Build and maintain dashboards for including, but not limited to: real-time tracking of ticket volumes, ticket success rate, analyst performance Collaborate closely with Product, IT, and Engineering teams to align on support tooling, product feedback loops, and issue triage. Own and evolve an AI-driven support strategy (e.g., chatbots, intelligent routing, predictive deflection tools) to reduce manual effort and ticket volume. Act as the final point of escalation for critical and complex client issues, ensuring resolution and stakeholder confidence. Identify customer pain points (through support ticket analysis) and translate them into actionable insights for product and process improvements. Held accountable to support related SLAs for each Humata customer Champion a data-driven, customer-first culture that emphasizes accountability, continuous learning, and collaboration. Manage team of Support Analysts 🛠 Role Requirements Bachelor's degree in Information Systems, Computer Science, or equivalent combination of education and experience. Five years of experience in technical support, with ongoing expanded leadership responsibilities, and/or management of support analysts Proven track record of leading support teams in high-growth or complex environments (health tech, preferred) Excellent communication and cross-functional collaboration skills. Demonstrated success in deploying support automation and AI tools to improve operational efficiency. Ability to balance strategic thinking with a hands-on approach. ⭐Preferred Experience & Skills: Experience supporting B2B SaaS products in the healthcare or regulated industry. Familiarity with compliance standards such as HIPAA, SOC 2, or HITRUST Knowledge of ITIL, Six Sigma, or similar service frameworks. 🚀 Why Join Humata Health? Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued - Pay Transparency Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions. Our salary ranges are based on competitive pay for our company's size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity. - Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. - Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.

IT Support Specialist Company Overview: Our client has an exciting opportunity for an IT Support Specialist with successful and progressive experience in resolving routine to moderately complex problems or issues and will complete all tasks with a positive, customer\-service oriented attitude. Position Summary: The successful candidate shall have a minimum of 3\-5 years of related work experience. The candidate responds to client requests and provides troubleshooting assistance and support related to hardware and\/or software issues. Listens to the client situation, ask appropriate\/relevant questions, run diagnostic tests, isolates the problem, determines solution and\/or fix as needed to resolve the issue and implements the solution. Responsibilities: · Provide day\-to\-day support of desktop PC software applications. · Maintain the IT asset inventory database. · Works with end\-users in analyzing, troubleshooting, and resolving hardware\/software and basic network support issues. · Diagnose and resolve technical hardware and software issues. · Log service requests as open tickets, maintain status, and provide follow\-up both to end users and to senior members of the IT team. · Schedule and install new hardware and software applications. · Perform preventative maintenance on computer equipment. · Develop and follow standard help desk procedures. · Ability to assist other technicians with issues and take ownership of an issue that was initially worked on by another technician. · Willing to take the lead on varied projects. · Willing to travel to remote sites. · Perform other duties and responsibilities as assigned. · Log all IT issues in the tracking system. · Work on IT projects as assigned by the IT Support Manager. Qualifications: · Associate or bachelor’s degree in technology related field (desirable) or 3\-5 years of related work experience · A CompTIA A+ and\/or CompTIA Network+, or MCTS Windows 7 Certification desirable. · Familiarity with Help Desk practices, ticket systems, team environment, etc. (Spiceworks). · Experience with remote troubleshooting (TeamViewer). · Experience with VPN. · Knowledge in Active Directory Users and Computers. · Working knowledge of Windows 7, 8, and 10. · Working knowledge of multi\-function printers (HP, Canon, Ricoh). · Knowledge and experience of customer service practices. · Good working knowledge of networking. · Good working knowledge in Telecom and VoIP technology. Necessary Attributes: Must possess the ability to adapt to different personalities and management styles. Team player with excellent interpersonal skills. Self\-starter with excellent verbal and written communication skills. Reliance on experience and judgment to plan and accomplish goals. Dedicated, organized and hard working. Please see HR for information on physical demands and work environment of this job. "Sunshine Enterprise USA LLC is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons” "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"666380550","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"4\-5 years"},{"field Label":"Salary","uitype":1,"value":"$16\-$18"},{"field Label":"City","uitype":1,"value":"Deland"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"32720"}],"header Name":"IT Support Specialist","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00202003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********12418164","FontSize":"12","google IndexUrl":"https:\/\/seu\-usa.zohorecruit.com\/recruit\/ViewJob.na?digest=kJX@DGU@qbph5QFEcbCUnn4zOwJ5zdTAV0lkzq@edwo\-&embedsource=Google","location":"Deland","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"6zqn0ecd06046e4b149a3a6a61797510edd99"}

Job DescriptionDescription Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses. Please note: we are not a recruiter or placement service. Position OverviewWhat you'll be doing as an IT Help Desk Technician: Support Microsoft Windows desktop and server technologies Consult with clients and offer guidance on technology use and best-practices Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner Communicate the need for escalation promptly if you are unable to resolve the issue Provide fast and friendly tech support to end-users, IT managers, and C-level executives Typical Week: 85% help desk, 10% server/network support, 5% training/meetings You are a great IT Help Desk Technician candidate if you have..... Bachelor's Degree, business related field preferred, or equivalent experience Minimum of 1 year experience working in a 50+ user Windows desktop/server environment Well-rounded Microsoft desktop technology experience and user support Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols Motivation and drive to develop yourself personally and professionally Strong communication skills both verbal and written Excellent customer service skills Perks of working here as an IT Help Desk Technician: WFH Flexibility Focus on Work/Life Balance We match 4% on your 401K Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year Comprehensive benefits package which includes paid life insurance and paid long term disability Peerfit membership - providing free access to many local gyms and studios Paid Maternity, Paternity and foster leave Quarterly employee/family outings Career Path road mapping $200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team Real Culture initiatives and recognition, not just pizza parties 360 degree feedback. You talk, we listen. Mileage reimbursement Super cool technology - virtual lab, paid certifications and training days iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values Additional Information: Valid driver's license and insurance with reliable transportation. This position requires infrequent local travel. Smoking is prohibited at all client sites and iVenture offices

Job Title: IT Support Analyst I Location: Ocala, FL (Onsite) Job Type: Full-Time Company: Reliance Management Services About Us Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology and thrive in a remote setting, we want to hear from you. Position Summary The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience-especially during overnight hours. Key Responsibilities Install, configure, and upgrade operating systems and business software Set up and support computer hardware, monitors, network equipment, and peripherals Troubleshoot and resolve hardware, software, email, network, and peripheral issues Support users via centralized help desk and provide clear technical guidance Document equipment repairs, installations, and removals Train users on common business applications (e.g., Microsoft Office Suite) Contribute to system planning, hardware/software recommendations, and procedures Stay up to date on technology trends and make proactive suggestions Maintain user confidentiality and adhere to company protocols Qualifications High school diploma or GED required 2+ years of experience in IT support or related field (or equivalent education and experience) Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed Valid Florida Class E driver's license and clean driving record Strong understanding of computer hardware, networks, and business software Experience supporting users in a professional IT environment Excellent troubleshooting skills and ability to explain complex issues clearly Strong organization, time management, and communication skills Ability to work independently and manage overnight responsibilities effectively Preferred Skills Knowledge of server and network infrastructure Experience with financial or healthcare IT systems Familiarity with modern communication tools and ticketing systems Why Join Us? At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration. Employee Benefits 15 days Paid Time Off (PTO) 8 Paid Holidays Medical, Dental & Vision Insurance Paid Life and AD&D Insurance Employee Assistance Program (EAP) Employee Recognition Programs Corporate Discounts 401(k) Program Employee Referral Bonus Program Equal Opportunity Employment Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.

Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team! As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere. Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization. A successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help Desk Technician must be adept at accurately prioritizing tickets. This role is situated in a dynamic work environment that offers employees the chance to tackle challenges and gain experience with new and evolving technologies. Requirements KEY RESPONSIBILITIES: Provide technical support via phone, email, and in-person. Troubleshoot hardware/software issues for desktops, laptops, and mobile devices. Assist in setting up new employee workstations and documenting solutions in the ticketing system. Escalate complex issues to senior IT staff. Help with software upgrades, maintain IT equipment inventory, and assist in procurement. Participate in IT projects to enhance operational efficiency and prioritize service tickets. Configure computers, software, and networks; upgrade hardware and remove viruses. Ensure proper backups to prevent data loss and troubleshoot various IT problems. Administer servers, desktop computers, printers, network devices, and perform software deployments. Recommend hardware devices to the sales team and perform other duties as assigned. QUALIFICATIONS: Strong technical knowledge of computer systems, mobile devices, and tech products. Familiarity with Windows and mac OS, and common software applications. Exceptional teamwork, communication, and customer service skills. Efficient troubleshooting and problem resolution abilities. IT certifications (e.g., CompTIA A+) are desirable. Working knowledge of Microsoft Office tools. Excellent written and verbal communication. High attention to detail and phone etiquette. Experience supporting at least one of the following: AWS cloud services (S3, EC2, VPC) or Microsoft Azure. Windows 2012 Server or newer Active Directory. Troubleshooting enterprise network equipment. VoIP technologies (Asterisk, Switchvox, Cisco Unified Communications). Ubiquiti or Cisco Wi-Fi troubleshooting. Microsoft O365 management and migrations. Windows 10 or 11 Desktop OS support. WORK ENVIRONMENT: This position is based in our downtown Orlando office, offering a collaborative workspace and opportunities for professional growth. TRAVEL: The position is based in downtown Orlando and may require some planned travel around Florida and other states which would total up to 25% of workdays. JOB TYPE: Salary, Full-time, Non-exempt HOURS: The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per week. JOIN OUR TEAM! If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion! Benefits COMPENSATION: Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance. Benefits Include: ✅ Paid Time Off (PTO) - Accrual begins after 90 days, with increasing PTO over time. ✅ Health Insurance - Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue. ✅ Life Insurance - Company-paid coverage for employees. ✅ Short- & Long-Term Disability Insurance - Income protection benefits provided. ✅ SIMPLE IRA - Enterfusion matches employee contributions up to a set percentage. ✅ Continued Learning - Reimbursement for required or beneficial certifications, plus training support. Join Enterfusion and be part of a team that invests in your success! 🚀

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.25/Hour

Job Details FL Office - Orlando, FL Full Time $23.00 Hourly AnyDescription Technical Support Specialist II Technical Support Specialist II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Must have a thorough understanding of Customer Service and Technical Support procedures and policies to ensure that clients issues are resolved timely and accurately. Required tasks include resolving escalations from Technical Support Agents. Essential Responsibilities: To receive inbound telephone calls, chat messages, and emails from customers on product questions. To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence. Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel. Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible. Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness. User professional judgement to resolve problems. Serve as a point of contact for large customers. Assist seasonal technical support agent and resolve/report problems. Owning and driving various aspects of quality assurance from a technical support team perspective. Provide assessment of existing systems and recommend improvement. Work effectively either solo or in a team. Performs additional related duties as assigned by management. Must have excellent communication skills (verbal and written). Prepare for and support new products within technical areas. Preferred Skills: Associates Degree in Computer Science, or 3 years of experience 2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications 2 years Customer Service Bi-Lingual (English/Spanish) Basic knowledge of Tax concepts

at our headquarters. iCoreConnect (NASDAQ: ICCT) is a national provider of secure communications for high-compliance industries including healthcare, finance, and legal. The company is headquartered in the Orlando metro area. The Technical Support Specialist is the first escalation point within Support and Customer Service. This position is ideal for technical troubleshooters who excel at positively engaging with customers through both written and verbal communication. It is a highly customer-facing role, involving frequent daily interactions with clients. The technicians have basic service and product knowledge and can solve fundamental problems, such as resetting passwords, uninstalling applications, and assisting customer with using our services. The selected candidate knows how to structure his or her thought process to determine the problem and work toward resolution systematically and helpfully. Required Skills: * Strong analytical and problem-solving skills. * Strong excellent time management skills * Methodically troubleshoot and resolve issues. * Excellent written communication and verbal skills, as well as strong listening skills. * Strong interpersonal skills. * Strong customer relation skills. * Strong phone support skills are preferred. * Ability to handle multiple priorities. * Ability to develop documentation for common issues. * Takes initiative to learn and develop. * Positively works with small teams and is motivated when working independently. Experience with: * Various email systems (Outlook, Thunderbird, Webmail). * Understanding of email systems and protocols (e.g. IMAP, SMTP). * Windows & Apple operating systems and utilities. * Modern-day browsers (e.g. Chrome, Safari, Firefox, IE). * Standard debug tools and processes available in/for browsers (e.g. Firebug). * Remote access services like TeamViewer, Splashtop, etc. * CRM software (e.g. Salesforce). Helpful Knowledge: * MySql * Zendesk or similar ticketing system Pay and Holidays: * Salary commensurate with skills and experience. * Benefits Including Paid Vacation, Sick time & Holidays, Health, 401k, Dental, Vision, FSA/HSA and more offered after a 90-day probationary period. * Hours are Monday - Friday from 11:00 a.m.- 8:00 p.m. (ET) at company HQ in Ocoee, FL. NOTE: This is an in-house position at our headquarters.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

A client in the Aerospace and Defense industry is looking to add one Field Support Engineer to their team in Orlando, FL. They will be responsible for supporting hardware and software systems for testing electronics assemblies so they will have a strong focus in troubleshooting and repair work. They will be responsible for frequent travel up to 50% of the time and they will be assembling, calibrating, installing electrical equipment, performing root cause analysis, and providing on-site training and demonstrations for end users. This is a fully on site position and they will work on a 9/80 work schedule so they will have every other Friday off. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Bachelor's Degree in Electrical Engineering or Electronics - 1-2 years of experience providing technical support (technician or engineering) - C, C++, C#, and LabVIEW - Experience in soldering and assembling/disassembling electronics - Experience with testing equipment (oscilloscope, multimeter, audio generator)

Network Support Engineer. Job Type: Full Time Requirements: The Candidate shall have the following technical competency: Technical, analytical and personal skills. Knowledge of Cisco Virtual Routing and Forwarding (VRF-lite) configuration. Ability to communicate in an understandable, polite, and friendly manner, both written and verbal. Knowledge, configuration, and maintenance of Cisco 6509, 6500 series data center equipment. Knowledge, configuration, and maintenance of Cisco Catalyst 4000, 3000 access layer switches. Knowledge, configuration and maintain Cisco Wireless Local Area Network (WLAN) systems 5500 series controllers, 3000 series access points (AP). Cisco Access Control Server (ACS) 802.1X end point administration. Conducts core services installs and management of Virtual LAN's (VLAN) enterprise wide. Performs life cycle management of all network assets. Manages enterprise network architecture, routing, routed, metro-e LAN's and VRF's. 10 years of Cisco experience. Knowledge of wireless controllers. ISC2 Certified Information Systems Security Professional. Duties: The Candidate will be responsible for: Comprehensive Network Management: Designing, configuring, and maintaining LAN (both wired and wireless), IP address schemes, DNS, WINS, and Ether-Channel/Bonding. This includes managing multi-site network operations, enterprise network architecture, routing (including VRFs), and interconnections between all OVAHCS locations. Industrial Control Network (ICN) Specialization: Leading the design, implementation, maintenance, and support of the ICN. This involves managing ICN IP space, coordinating new system installs, providing SME (Subject Matter Expert) support on the 6550-process, and offering support for various ICN-connected systems like CCTV, AMAG, Metasys (JCI), and storage devices, including migrating JCI network equipment to VA OIT. Troubleshooting and Support: Proactively monitoring and troubleshooting network hardware, software, IP telephones, and security systems to resolve operational issues and restore services promptly. This includes responding to ICN inquiries from diverse stakeholders. Project Management & Documentation: Leading and managing assigned network projects, developing project plans for migrations, coordinating with other contractors for MAC (Moves, Adds, Changes) related to ICN equipment, and maintaining thorough technical documentation for ICN and telecommunication room configurations. Security & Compliance: Maintaining a deep understanding of internet basics (DNS, Security, IP Routing, HTTP, VPN, Email Routing), ensuring secured access for wireless networks, and providing support for CCTV and Access Control Systems hardware and software.