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Technical support engineer jobs in District of Columbia - 856 jobs

  • Help Desk Supervisor/Sr. User Trainer

    Centurion 4.7company rating

    Technical support engineer job in Washington, DC

    Centurion is looking to hire a Help Desk Supervisor/Sr. User Trainer to work ONSITE at the one of federal clients in Washington, DC. We are looking for on-site technical resource/support in making visually appealing and data accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management in conjunction with job requirements. Primary Responsibilities: Provide on-site technical resource/support who should be comfortable with making visually appealing and data-accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management. Create, modify and run daily, weekly, monthly and quarterly reports, as requested. Provide technical support to new and current users of the internal database system. Assist in testing database functionality following upgrades or fixes. Make updates to website based on specific data points at regular intervals. Provide technical support to office staff as necessary, to include interaction with Department technical staff, ordinary maintenance of office technical equipment, and routine troubleshooting. Candidate should be mindful of principles of cybersecurity, data protection, and privacy in all work assignments. Basic Qualifications: Excellent written and oral communication skills. Strong skills in commonly used software, such as Microsoft Office Suite with emphasis on Excel, Word and PowerPoint. Experience using Drupal, TEAMS or TEAMS Apps. Experience with SharePoint (Administrative Role) Bachelor's degree (or equivalent) and 2+ years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users, is preferred. At least one year teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Should be an expert user of the Government's word processing, spreadsheet, and email systems. Must be a U.S. Citizen and able to obtain a Public Trust clearance. Preferred Qualifications: Experience working in a Government and/or Litigation Support environment in conjunction with basic qualifications, preferred. Undergraduate degree valued. Prior supervisory experience strongly preferred. Experience with DOJ office automation environments extremely helpful. Knowledge of Government's IT environment, including office automation networks, PC and server based applications preferred. Experience using payroll systems, and financial management systems a plus. At least one year of experience in automated litigation support preferred.
    $66k-87k yearly est. 5d ago
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  • Principal Cloud Solutions Engineer, Integration

    Ll Oefentherapie

    Technical support engineer job in Washington, DC

    United States Job Identification 313489 Job Category Pre Sales Posting Date 12/16/2025, 03:30 PM Job Type Regular Employee require a security clearance? No Years 6 to 10+ years Additional Info Visa / work permit sponsorship is not available for this position Applicants are required to read, write, and speak the following languages English Job Description Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment. Responsibilities Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions. Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor, may provide direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May interact with C level. Maintains expertise by staying current on emerging technologies. Qualifications Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 70/30. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Request a referral from an Oracle employee. #J-18808-Ljbffr
    $113.1k-185.1k yearly 5d ago
  • Frontier AI Deployment Engineer for Government

    Openai 4.2company rating

    Technical support engineer job in Washington, DC

    A tech-focused organization is looking for a Forward Deployed Engineer to lead complex AI deployments with government clients. You will be responsible for managing technical delivery, embedding within client teams, and utilizing advanced AI technologies to solve critical challenges. Ideal candidates will have 5+ years of experience in engineering, a TS/SCI clearance, and a strong ability to communicate effectively while navigating fast-paced environments. This position allows for hybrid work with significant travel requirements. #J-18808-Ljbffr
    $77k-108k yearly est. 3d ago
  • Patent Prosecution Attorney - Software & Tech

    Vanguard-Ip

    Technical support engineer job in Washington, DC

    A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law. #J-18808-Ljbffr
    $74k-106k yearly est. 5d ago
  • AI/ML Solutions Engineer

    Indev

    Technical support engineer job in Washington, DC

    Clearance: U.S. Citizen; Active DHS clearance or Top Secret DoD Clearance. InDev is seeking an AI/ML Developer to serve as an AI/ML solutions engineer for the design, development, and deployment of AI/ML-enabled tools integrated across ServiceNow, and cloud platforms. This role is ideal for an engineer who is passionate about creating innovative AI-driven solutions that improve business operations. The AI Solutions Engineer will focus on hands-on coding, AI integration, and workflow automation, enabling our client to streamline internal processes, boost productivity & quality, while collaborating closely with product owners, platform teams, and stakeholders in an Agile delivery model. Candidates should have prior DHS experience and possess an active DHS clearance. Key Responsibilities: The requirements listed below are representative of the knowledge, skill, and/or ability required. Builds, and delivers complex AI agents and automation workflows tailored for ServiceNow ITSM-related processes. Develops generative AI models (e.g., fine-tuned large language models, diffusion models) and integration with emerging AI APIs (OpenAI GPT4, Google Gemini). Deploys models within production environments across cloud-native platforms. Integrates AI-driven solutions with ServiceNow. Integrates AI tools into existing business systems and processes. Collaborates with process owners to understand task logic and data flows. Ensures security, data privacy, and human-in-the-loop review were needed. Maintains and documents AI systems for stability and reproducibility. Promotes and follows clean coding, DevOps best practices, and responsible AI. Works within an Agile, sprint-based delivery environment to translate business and mission requirements into technical solutions. Required Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field from a U.S.-accredited institution. 3+ years of experience with AI/ML. Strong understanding of core AI and machine learning concepts, including model training, evaluation, deployment, and monitoring. Familiarity with machine learning frameworks and modern AI tooling. Experience working with cloud platforms such as Google Cloud Platform (GCP), Microsoft Azure, or AWS. Knowledge of relational and non-relational databases (SQL and NoSQL) and data processing technologies. Familiarity with Large Language Models (LLMs) and Voice AI technologies (e.g., Google DialogFlow) Proven experience integrating, maintaining, and troubleshooting third-party systems and APIs. Strong proficiency in Python, Java, C++, Go, or C# and JavaScript. Experience designing and supporting RESTful APIs with an emphasis on resilient, fault-tolerant system design. Ability to produce clear, comprehensive, and user-friendly technical documentation. Written and verbal communication skills, with the ability to explain complex technical concepts to non-technical audiences. Demonstrated ability to follow written instructions and effectively use computers, software applications, and technical tools. Analytical and problem-solving skills, with a structured, fact-based approach to addressing business and technical challenges. Experience working in ServiceNow to utilize webhooks and APIs for application integration. Preferred Qualifications: Experience with Google Gemini models or APIs. Experience deploying and operating AI/ML models in regulated or federal environments. Experience supporting or integrating with enterprise ITSM platforms such as ServiceNow. About Us: At InDev, we're not just a company; we're a trailblazing force transforming the way IT applications shape the future. As a dynamic player in the federal government sector, we're on a mission to empower agencies with cutting-edge IT solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us. Let's innovate. ************* Why InDev: Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged. Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale. Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference. Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth. Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set. Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape. If you're ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let's shape the future together.
    $90k-129k yearly est. 4d ago
  • HELP DESK TECHNICIAN

    Reliant Technology 3.7company rating

    Technical support engineer job in Washington, DC

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 and Development Level 2 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. The Help Desk Technician provides Tier I and Tier II technical support to end users in support of mission-critical government systems. This role is responsible for responding to user incidents and service requests, troubleshooting hardware and software issues, and documenting resolutions within the service management system. The Help Desk Technician ensures timely, professional customer support while adhering to established procedures, service level agreements (SLAs), and security requirements in a cleared environment. This position is contingent upon contract award. Job Requirements Key Responsibilities: * Provide Tier I and Tier II technical support for end users, resolving incidents related to hardware, software, and system access. * Receive, log, track, and manage service tickets in accordance with established ITSM processes and SLAs. * Diagnose and troubleshoot technical issues, escalating unresolved or complex problems to higher-tier support as appropriate. * Communicate clearly and professionally with users regarding issue status, resolution steps, and follow-up actions. * Document incident resolutions, troubleshooting steps, and knowledge articles to support continuous improvement. * Support account management activities, including password resets, access requests, and basic system configuration. * Ensure compliance with security policies, procedures, and operational standards when handling user requests. Minimum Education and Qualifications - Journeyman Level: * Education: * Bachelor's degree in Information Technology, Computer Science, or a related field * Required Experience: * Minimum of 5+ years of experience providing customer support, technical troubleshooting, and service ticket management. * Experience supporting users in an IT service desk or help desk environment. * Strong customer service, communication, and documentation skills. * Preferred Experience: * CompTIA A+ * CompTIA Network+ * ITIL Foundation or equivalent certification We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $54k-94k yearly est. 5d ago
  • IT Support Specialist

    Enlightened Inc. 4.1company rating

    Technical support engineer job in Washington, DC

    The primary responsibility of the IT Inventory Technician, is to provide support to the IT Inventory team with receiving, ensuring that received assets are put in the proper locations and scanned into the Asset Management Tool. The IT Inventory Technician will also be responsible for assisting with Asset disposal process, including removing and degaussing Storage devices. Receive shipments, Scan all assets into the Asset management Tool. Store in appropriate designated locations. Move/Retrieve assets marked for disposal. Remove Storage devices from assets marked for disposal, label as appropriate and degausse as needed. Deliver received devices to end users/groups. Participate in Imaging End points and PC Replacement activities. All other related duties as assigned. Daily Operations Receive, Scan into IT Asset Management Tool and Report assets being delivered or returned to CLIENT Ensure that Warehouse is neatly arranged at all times and assets placed in the appropriate location/s Issue and/or Deliver Assets to customer Degauss Operations Assist with receiving Assets to be Surplussed Scan Assets into ITAM Tool Remove Storage Devices from Asset and Label appropriately Degauss Storage device as required per SOP PC Replacement Operations: Assist with Asset Imaging, End user asset reconciliation and other PC Replacement activities as required. Reporting: Provide reports as needed
    $43k-62k yearly est. Auto-Apply 60d+ ago
  • Technical Support Specialist

    Sidley Austin 4.6company rating

    Technical support engineer job in Washington, DC

    The Deskside Technical Support Specialist is responsible for providing desktop and mobile hardware and software support to high-profile end-users. The role involves resolving a wide variety of requests, inquiries, and complaints using extensive technical knowledge of hardware and software. This individual will serve as the primary IT point of contact, supporting high-touch, high-profile customers, liaising with stakeholders, and driving service excellence through day-to-day actions. Strong customer service skills, including empathy, clear communication, and prompt issue resolution, are essential, as they directly impact the user experience by fostering trust, reducing downtime, and ensuring that high-profile clients feel supported and valued at every interaction. The successful candidate will have a strong knowledge of the end-user computing ecosystem and an ability to quickly learn applications and services. A high level of emotional intelligence (EQ) is necessary to succeed in this role, as it enables the specialist to navigate high-pressure situations, respond with empathy, and build strong relationships with high-profile users. Duties and Responsibilities Assist users in resolving computer-related issues such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through active listening and personalized techniques with a consistent focus on service excellence. Hardware support functions include, but are not limited to, end-user support, desktop support, laptop support, office setups, and mobile device support. Perform computer imaging and post-image configurations, preventative maintenance, and basic printer troubleshooting while coordinating with vendors for repairs. Software support functions include, but are not limited to, troubleshooting applications standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third-party applications in coordination with vendors. Identify inefficient IT processes, recommend improvements, and implement solutions using Microsoft tools such as PowerAutomate, PowerShell, and PowerApps to enhance support efficiency and internal IT collaboration. Manage deployed and inventory assets, maintaining accurate asset records for each user and each piece of equipment. Coordinate and perform hardware moves, changes, and exchanges. Provide break/fix support for telephony equipment, including handsets, telephone cords, and telephone base units. Assist with projects such as hardware or software upgrades, office moves, and special events. Manage and process hardware warranty claims and issues, and facilitate warranty repairs with third-party vendors. Maintain accurate records of user requests and incidents in the IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $72,000 - $90,000 if located in Washington DC Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: Bachelor's degree or equivalent work experience A minimum of 4 years of experience providing direct and exceptional user support in a high performance culture, including: Practical, working knowledge of how to support and troubleshoot Zoom, Intune, Okta, ProofPoint, O365 Applications (Outlook, Word, PowerPoint, SharePoint, Teams), NetDocs, Citrix, ServiceNow Experience supporting Windows-based computers, including Microsoft Windows 10/11 Experience supporting iOS, Android and MDM solutions Experience working with vendors on support cases Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications PowerAutomate/PowerShell/Python scripting Experience with RPA tools, Microsoft Graph and Microsoft PowerApps Knowledge of AI Prompt Engineering, with an understanding of how to craft effective prompts to optimize interactions with AI tools Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1
    $72k-90k yearly Auto-Apply 5d ago
  • Technical Support Analyst

    JBA International 4.1company rating

    Technical support engineer job in Washington, DC

    https://www.linkedin.com/jobs/view/**********/?eBP=CwEAAAGLjT4m_cYlcVZPNb6v-DuAe6E444kUtUApzaFt3O-9JP92fN5L8GjuCAA-RlQxYeLlwNazhxEBjLuxNVwkFI6ZXUOZ0SCUI_0nqsP5LJD6ze2DHIGx6HUXVHeFMQJImr1EwqqOzf7cGGE-HnRnF70rGMlg5h3ZUzXJ_Ig9On-MLzGSc4okpoW8q5WaldE1x44Wef8g6sU1RpKseVYrdqxAt6oTnzCvFdv90QLTq-o8G16fHCWTnSNW4Nx_fHbuOKOKiyR5hHdJMcb10LYT9WsfOB_JWoRt5JXJkMqB9L6YYVHJSukf6F2MwtssmTFZyQMKSebmzZo2htSgksKOcYMR22S9eiPM3BQlksRpgJI5wmdpa6iCYUjJgVvx&ref Id=JayItgDmuUKunPttf%2Bxxug%3D%3D&tracking Id=bSWXB3Sn3vtT29Z2V688Ig%3D%3D About the job Washington, District of Columbia Job Description Responsibilities: Foster and exemplify customer-first service. Assist with all technical support activities for the DC Office. May be asked to assist with technical support for other regional offices as needed. Monitor e-mail and skype for un-ticketed user requests and incidents that were not sent via the Service Desk and ticket as appropriate. Work closely with other firmwide IT techs as necessary to assist them with local technical issues and take proper steps to escalate to Regional Manager or Service Desk. Attend bi-monthly Technical Analyst meetings and provide feedback regarding best practices, lessons learned, new troubleshooting findings or methods. Support off-hours needs related to moves, computer room upgrades, scheduled maintenance outages, projects and urgent user support matters. Assist with occasional one-on-one user training. Initiate, complete, and follow-through with all assigned and self-generated tickets. Maintain IT Asset Management database to ensure it is kept current and accurate. Build firm standard PCs and laptops per firm guidelines. Organize, build, and maintain proper loaner and hot-swap equipment and deliver to users on time per firm guidelines. Assist with maintaining printer maintenance records and inventory, and, swap printers as equipment reaches end of life and new equipment is received. Serve as a vendor contact for all printer problems. Provide mobile device support for iPhones, Androids, and iPads in accordance with the firm's AirWatch program. Provide setup and support of remote access and two-factor authentication software (MFA). Advise DC-IT Manager regarding any requests or incidents that should be immediately reported to his/her attention. Provide proper follow-up, updates, and project status to the manager. Ensure proper follow-up is provided to all end users who may have reported a problem or requested technical assistance from the DC Technical Support group. Provide assistance with audio visual/teleconferencing setups, including: Laptop/projector connections. TVs including Plasma, LCD, or LED Support and maintain over 20 conference rooms including a conference center with 100 plus capacity. Support and setup our internal videoconference solution as well as external videoconferencing solutions such as WebEx, Skype and Zoom. Install and beta test new technology, and, assist with telecom-related issues as necessary. Support Wi-Fi, cellular data, laptop cards and Mi-Fi devices. Install and test new hardware and software technology. Assist with LAN cabling patching and troubleshooting; and act as remote hands for network engineers. Complete workstation set-ups for new arrivals, visitors, etc. and complete equipment moves per schedule and at times not scheduled. Perform approved software installations and other tasks as requested by the Regional IT Manager or as required by customers. In rotation with other local IT staff, serve as 24/7 on-call emergency technician. Closely monitor the ChangeGear service management system to ensure assigned tickets are updated in a timely manner. Use the best business protocol for follow up communication with an end user. Conduct routine inspections of various IT spaces, e.g., conference rooms, visitor offices, MDF, IDF rooms. Quickly assess and escalate hardware and/or network problems to third level IT support groups for assistance. Proactively review current infrastructure and assert good judgment to know when to coordinate equipment replacement during repair period. Participate in major IT projects and rollouts, assuming a key role as directed by the Regional Manager or Director. Qualifications: Customer service is paramount in this role. The candidate should have a desire to provide excellent customer service. Several years of law office support experience is desired. Experience should be specific to providing technical support to the firm's users. A working knowledge of legal applications including document management systems is also highly desired. Comprehensive knowledge of Active Directory, Microsoft Office Suites 2010 and above is required. Possessing an A+ or a similar computer certificate or degree in computer sciences is a plus. Additional understanding of printers, remote access tools and mobile devices are required. A basic understanding of network engineering and IP-based telecommunications is required. This position involves overtime and/or shifts on weekends or corporate holidays when necessary. Although an occasional requirement, the successful candidate must be willing and able to travel to and work temporarily in other offices for brief periods of time, both to domestic and/or international offices. Excellent organizational skills, customer service, and desk side support skills are required. The successful candidate must be self-motivated and possess a high attention to detail. Must also possess excellent interpersonal, critical thinking and time management skills, as well as excellent oral and written communication skills. This position requires ability to lift up to 50 pounds unassisted and seek assistance with lifting heavier or large/bulky parcels. Walking and standing for up to 4 hours at a time in an 7.50 hour shift is required. Must not possess any condition that would inhibit the ability to stoop, squat, or crawl under desks in order to service computers. This position description in no way states or implies that the responsibilities and tasks are the only responsibilities and tasks to be performed by the employee occupying this position. S/he will be required to follow any other instructions and to perform any other job-related duties as required by his/her manager. Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer. If you require an accommodation in order to apply for a position, please contact us at *********************************.
    $53k-88k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Washington, DC

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $61k-85k yearly est. 30d ago
  • Journeyman Server Administrator

    Strategic Growth Partners

    Technical support engineer job in Washington, DC

    SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is a family of SBA-certified Native American Tribal 8(a) and multi-certified companies delivering IT, management consulting, and general construction solutions to the Federal Government and commercial sector. They are actively seeking a Journeyman Server Administrator. This is an exciting opportunity to be part of our client's dynamic team supporting a Team Awareness Kit Interagency program. Clearance: Public Trust background investigation is required for this position. Workplace Type: This position will be staffed as full-time equivalent (FTE). Work will be completed on-site at a government facility in Washington DC Compensation: $110,000 - $125,000 per year The main responsibilities of the role include: Maintain Server installation and operating system updates; Track, manage and sustain Platform Server modifications, updates, modifications, patches; Provide Server and/or Platform support for customers. Identify, propose, manage, install, configure, sustain and support third party (integrated) application required to support the platform. Manage and maintain all patches to ensure Security Compliance Provide technical support for application, appliance, device support and/or troubleshooting of the platform, third party applications associated to the platform and end user devices/appliances. Coordinate with, and support Application Development teams working within the USSS for updates required for platform functionality. Coordinate with and support Mobile Device Management teams withing within the USSS needed for platform, application and/or end user appliances. Support installations, diagnosis, updates and sustainment of enterprise workstations. Support the development of system administration policy, requirements and daily maintenance procedures and support activities. Support the creation of maintenance plans, operational procedures, how to guidance, program documentation used by support technicians, users, help desk etc. Support the integrate platform servers in small team and mission planning systems upon request by agency program managers. Provide recommendations and support efforts to coordinate capability enhancements developed by the Department of Defense to receive operational approvals, certifications, and internal agency approvals needed for implementation. Document newly identified mission cap based on emerging technology improvements/enhances and submit to agency program managers for review and potential integration to the current platform. Qualifications: Expertise Level: Journeyman Experience: 3 years IT Server Administration experience Experience Needed: Azure Cloud computing, Linux Environments (Red Hat / CentOS), Windows Environments, VMware Environments, Network Security, Mobile Applications (iOS / Android), Mobile Device Management, Integrated and tactical Radio Networks, Geospatial / Mapping caching servers. 1 year TAK experience. Our client provides a variety of benefits including company-paid health, dental & vision insurance coverage, as well as additional employee-paid health insurance options; company-paid life and disability insurance; 401k retirement savings plan with employer match; 11 company paid holidays per year, and paid time off. Our client is committed to hiring and retaining a diverse workforce. They are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. They are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We are also committed to providing accommodations for persons with disabilities.
    $110k-125k yearly Auto-Apply 60d+ ago
  • Information Technology Support Specialist

    Community of Hope 4.6company rating

    Technical support engineer job in Washington, DC

    Full-time Description Information Technology Support Specialist Washington, DC | Hybrid | $26.44 - $29.80 per hour| Washington Post Top Workplace Community of Hope is seeking a dedicated IT Support Specialist to ensure our staff have the reliable technology and support they need to serve families and individuals across our healthcare, housing, and community programs. In this role, you'll provide hands-on technical support, troubleshoot systems and networks, and resolve requests quickly to keep our mission-driven team connected and running smoothly. This position is located at the Conway Health and Resource Center in Southwest, DC. Our Approach and Values: We celebrate people's strengths and acknowledge the impact of trauma on people's lives. We embrace diversity, welcome all voices, and treat everyone with respect and compassion. We lead and advocate for changes to make systems more equitable. We strive for excellence and value integrity in all that we do. What You'll Do Responds to requests for technical assistance in person or via phone or email as quickly as possible, at least within 1 business day. Provides Tier 1 and 2 technical support to all users, provides timely response and resolution to tickets. Identifies and escalates issues requiring urgent attention . Manages IT onboarding of new staff, including computer setup and account setup. Creates network user accounts, email accounts, and sets access permissions for new personnel within a timely manner. Immediately manages IT issues related to termination of staff, including removing access when notified by HR. Escalates issues to IT Network Manager or Systems Administrator quickly and efficiently to minimize disruption. Provides proactive maintenance on workstations as directed. Performs hardware and software installations as needed or refers to IT service contractor. Travels to Community of Hope sites as needed to support users or assist on IT projects. Requirements Must-Haves Bachelor's degree in computer science or information technology or equivalent experience. 1-2 years' experience in IT support. Excellent troubleshooting techniques. Excellent analytical and creative problem solving skills. Superior customer service skills Ability to work well in a team environment, to handle multiple projects simultaneously, and to manage work under tight deadlines. Effective verbal and written communication skills. Ability to travel to other sites. Ability to work evenings and weekends as needed. Why You'll Love Working Here! At COH, we prioritize the following well-being and work-life balance-centered benefits: 8 x Washington Post 150 Top Workplaces winner 8-hour workdays with paid lunch 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis. Annual performance-based raises, up to 5% of your annual pay. Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding. Medical, dental, vision, life & disability insurance + 403(b) retirement. Leadership development, internal promotions and career growth opportunities. A culture grounded in equity, compassion, and well-being. About Us Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC's largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful. With the help of our amazing staff, we have successfully provided: 50,000+ medical visits 6,300+ dental visits 17,000+ emotional wellness visits 1,384 families and 220 individuals with housing/homelessness prevention services Ready to bring hope and health to our DC community? Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: ************ Phone: ************. Community of Hope is an equal opportunity employer. Salary Description $26.44 - $29.80 per hour
    $26.4-29.8 hourly 60d+ ago
  • Secret Server Administrator - Active TS/SCI with CI Poly

    ENS Solutions, LLC

    Technical support engineer job in Washington, DC

    Job Description The Secret Server Administrator will perform a variety of functions supporting multiple Secret Server Deployments. Responsibilities include: tools deployment and configuration; supporting day-to-day operations; system health and status checks, identifying capacity, performance, reliability issues, and escalation for resolution; applying patches and configuration changes according to provided direction. Requirements Must have experience with Delinea Secret Server administration [ formerly Thycotic] Must possess an Active TS/SCI Clearance; willingness to obtain a CI Poly Must meet the DoD 8570 compliance with Information Assurance Technical (IAT) Level II certification. Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree. 10+ years of experience as a SA in programs and contracts of similar scope, type, and complexity is required. Windows Server Administration and experience with Windows Active Directory. Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance
    $64k-95k yearly est. 6d ago
  • Network Support Technician

    Inserso 4.3company rating

    Technical support engineer job in Washington, DC

    Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. * Assist in testing, applying, and maintaining server configurations and related security patches. * Assist in maintaining and checking the health of systems and backups to include restore testing. * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. * Provide inventory support and input to the provided inventory system for the customer. * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests. * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. * Conduct or provide new equipment deployments and/or requested deployment support. * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. * Analyzes functional business requirements and design specifications for functional activities. * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high-quality environment. * Must have excellent team skills and collaboration skills. * Attention to detail and follow-through. * Ability to work with minimal supervision. * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. * If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Preferred Skills/Experience: * Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply a comprehensive knowledge across key tasks and high impact assignments. * Experience evaluating system performance results and recommending improvements or optimizations. * Experience performing IT hardware repairs and installing replacement parts. * Experience planning and leading technology assignments and projects. * Prior hands-on experience with the setup, configuration and administration of servers and backups. * Experience functioning as a technical expert across multiple project assignments. * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Physical and/or Mental Qualifications: * Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job. Salary Range: $55,000 - $72,000 The annual base salary range considers additional factors including, but not limited to, knowledge, skills, and abilities; relevant experience; education; certifications; and geographic location. Inserso cares about the health and wellbeing of its employees and their families. In addition to base salary and dependent upon your employment status, Inserso provides a comprehensive benefits package, to include Health Insurance; Short and Long-Term Disability; Life and AD&D Insurance; 401(k); Company-Paid Holidays; and Paid Time Off (PTO) for vacation/personal matters.
    $55k-72k yearly 36d ago
  • Engineer, Software & Information Platform

    Cardinal Health 4.4company rating

    Technical support engineer job in Washington, DC

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 33d ago
  • Field Support Engineer

    360 It Professionals 3.6company rating

    Technical support engineer job in Washington, DC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Immediate need for an experienced Field Support Engineer to add to the team in Washington, DC. Successful candidates must possess an active TS/SCI clearance and be comfortable performing the following: · Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution. · Conducts technical training and product briefing with customers, vendors and company representatives. Qualifications · BS or equivalent + 5 yrs. related experience, or MS + 3 yrs. related experience · Must be able to obtain DHS Suitability in addition to their active TS/SCI clearance Additional Information Thanks and Regards Vikas Kumar vikas.kumar(@)360itpro(dot)com
    $71k-96k yearly est. 21h ago
  • Systems Engineer Junior

    AHU Technologies

    Technical support engineer job in Washington, DC

    TITLE: Systems Engineer - Junior LOCATION: Washington, DC/ Onsite MINIMUM EDUCATION: Bachelor's degree in IT, related field, or equivalent experience. REQUIRED EXPERIENCE: 2 years INTERVIEWS: Webcam Only Job Description: Knowledge of virtualization and cloud technologies - VMware, Windows, and Linux system administration. Some foundational knowledge of cloud technologies. Responsibilities: · Demonstrates working knowledge of technical and functional technology concepts · Provide recommendations for improvements to project standards. · Adheres to best practices and standards for the use of the products and services. · Interact with the Program Director and other members of the team. · Function as a member of a technical team. · Function as a member of a technical project team. Skills:· VMware ESXi infrastructure build, administration, and support experience. 2 Years Required · knowledge of AWS and Azure cloud technologies. 2 Years Required · Experience with Dell Servers, configurations, and troubleshooting. 2 Years Required · In-depth experience with Disaster Recovery and Avoidance planning. 2 Years Required · Experience with Veritas NetBackup. 2 Years Required · Experience with Zerto Cloud. 2 Years Required · leading projects, ensuring they comply with established standards/procedures. 2 Years Required · planning, coordinating, and monitoring project activities. 2 Years Required · BS Degree in IT, Engineering, or equivalent experience. Required · Experience managing, configuring, and administering Windows operating systems. 2 Years Required · Experience managing, configuring, and administering Linux operating systems. 2 Years Required Compensation: $35.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
    $35 hourly Auto-Apply 60d+ ago
  • Forward Deployed Engineer, Gov

    Openai 4.2company rating

    Technical support engineer job in Washington, DC

    About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. About the role Forward Deployed Engineers (FDEs) lead complex deployments of frontier models in production. You will embed with our most strategic government and public sector customers-where model performance matters, delivery is urgent, and ambiguity is the default. You'll map their problems, structure delivery, and ship fast. This includes scoping, sequencing, and building full-stack solutions that create measurable value, while driving clarity across internal and external teams. You will work directly with defense, intelligence, and federal stakeholders as their technical thought partner, guiding adoption, maximizing mission impact, and ensuring successful deployments at scale. Along the way, you'll identify reusable patterns, codify best practices, and share field signal that influences OpenAI's roadmap. This role is based in Washington DC, Seattle or San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required, including on-site work with customers. In this role you will Own technical delivery across multiple government deployments, from first prototype to stable production. Deeply embed with public sector customers to design and build novel applications powered by OpenAI models. Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications. Prototype and build full-stack systems using Python, JavaScript, or comparable stacks that deliver real mission impact. Proactively guide customers on maximizing business and operational value from their applications. Forge and manage relationships with customer leadership and stakeholders, ensuring successful deployment and scale. Scope work, sequence delivery, and remove blockers early-making trade-offs between scope, speed, and quality. Contribute directly in the code when clarity or momentum depends on it. Codify working patterns into tools, playbooks, or building blocks others can use. Share field feedback with Research and Product to influence model and product development. Keep teams moving through clarity, judgment, and consistent follow-through. You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments. Active TS/SCI clearance or equivalent Have scoped and delivered complex systems in fast-moving or ambiguous contexts. Write and review production-grade code across frontend and backend, using Python, JavaScript, or similar stacks. Are familiar with cloud deployment models (Azure, AWS), Kubernetes, Terraform, and related infrastructure. Have experience building or deploying systems powered by LLMs or generative models, and understand how model behavior affects product experience. Simplify complexity, make fast, sound decisions under pressure, and communicate clearly across technical and non-technical audiences. Spot risks early, adjust without slowing down, and model calm judgment when stakes are high. Are humble, collaborative, and eager to help others with empathy. Operate with high horsepower, thrive in dynamic environments, and can ruthlessly prioritize across multiple projects. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Aff… Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr
    $77k-108k yearly est. 3d ago
  • Patent Prosecution Associate - Elite IP for Emerging Tech

    Vanguard-Ip

    Technical support engineer job in Washington, DC

    AmLaw 100 Firm with Cravath level compensation. Per the Global IP Awards: "US Patent Prosecution Firm of the Year." A Go-To Firm for Emerging Tech Companies. Among the leaders in "Best Performing" rankings. REQUIREMENTS Candidates should have an electrical engineering, computer engineering, computer science, data science, or physics background or equivalent experience. A USPTO registration number, superior academic credentials, and excellent oral, written, and interpersonal skills are essential. Admission to the Bar in the jurisdiction where the work is being performed is also required. SUMMARY Vanguard Intellectual Partners (Vanguard-IP) specializes in placing IP/Patent professionals nationwide. Our focus on intellectual property allows us to understand our clients' technical needs and our candidates' talents and career interests. Our extensive network of long-term client relationships provides a competitive edge. Our recruiters have over 10 years of IP recruiting experience and a proven success record. We possess in-depth knowledge of the IP job market and offer trusted career advice. We also have the resources and contacts to ensure your resume gets noticed by the right people. We look forward to discussing your next opportunity with you. CONFIDENTIALITY At Vanguard-IP, we respect candidate confidentiality. We will always obtain your explicit authorization before submitting your resume to any client. If you are interested in opportunities in other locations, we have hundreds of openings in various markets. Please apply now, and our team will review your information for this or other suitable openings in your preferred location. #J-18808-Ljbffr
    $58k-93k yearly est. 3d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support engineer job in Washington, DC

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $61k-85k yearly est. 8d ago

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