Technical support engineer jobs in Dublin, CA

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

About the Firm Sideman & Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results. The Role We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3-5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment. Key Responsibilities Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network). Troubleshoot, document, and resolve incidents in a timely and professional manner. Configure and maintain workstations, laptops, and mobile devices. Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools). Assist with network and security support, including: Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues. Supporting endpoint and data security measures and ensuring adherence to firm policies. Helping implement system updates and patches under IT direction. Participate in system rollouts, upgrades, and security initiatives. Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance. Uphold data security and confidentiality standards. Required Qualifications Possess a Bachelor's Degree in IT or related field with certifications/training to supplement 3-5 years of desktop/help desk support experience, preferably in a law firm or professional services environment. Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems. Familiarity with document management systems (e.g., iManage, NetDocuments). Solid understanding of networks, PCs, printers, and common peripherals. Strong troubleshooting, communication, and client service skills. Ability to manage competing priorities in a deadline-driven environment. Preferred Skills (Our “Unicorn” Wish List) Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly. Experience providing technical training (one-on-one, small group, or classroom). Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references). Ability to troubleshoot complex document issues and support users on best practices. Experience creating user guides, quick reference materials, or training documentation. Familiarity with Microsoft Active Directory and Exchange Administration. Exposure to Mobile Device Management tools (e.g., Intune, MobileIron). Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting. Soft Skills & Attributes Ability to take on projects or tasks with clear instruction, then own the work and outcome. Confidence to ask questions and seek clarification when needed. Willingness to provide backup support to other IT team members in whatever ways are most helpful. Strong teamwork orientation combined with a professional demeanor. Appetite to learn and a drive to progressively expand technical knowledge. Patience, adaptability, and a service mindset when working with attorneys and staff at all levels. What We Offer Competitive salary and comprehensive benefits. Professional growth opportunities in both technical support and training. A collaborative, team-oriented environment where technology is critical to client service. Hybrid work schedule Salary range is $105k to $115k

The IT Helpdesk Support position provides frontline technical assistance to students, faculty, and staff, ensuring reliable access to campus technology and smooth daily operations. This role requires exceptional customer service, strong technical troubleshooting skills, and the ability to work in a fast-paced academic environment. Key Responsibilities: · Provide in-person, phone, and email technical support for Windows, mac OS, and mobile devices with a focus on high-quality customer service. · Troubleshoot network and Wi-Fi issues, printer connectivity, classroom technology, audiovisual equipment, and other campus systems to minimize instructional disruptions. · Manage and maintain the IT Helpdesk ticketing system, including triaging, tracking, and resolving support requests in a timely manner. · Maintain inventory of IT hardware and peripherals; coordinate imaging, configuration, distribution, and replacement of devices for employees and computer labs. · Support campus VoIP phone systems, including device setup, number assignments, call routing, voicemail configuration, and troubleshooting. · Assist with cybersecurity operations, including endpoint protection (SentinelOne or similar) and enforcement of user security best practices. · Provide support for Zoom-equipped classrooms and hybrid learning environments; train faculty and staff and troubleshoot live instructional sessions. · Build, update, and deploy standardized computer images to ensure consistent software configurations and security compliance. Requirements: · Demonstrated experience supporting Windows and mac OS operating systems. · Proficiency in troubleshooting: o Wi-Fi and network connectivity issues o Printer and peripheral connection problems o Hardware, software, and operating system issues · Hands-on experience with: o Active Directory (user and group management) o Google Workspace, Microsoft 365, and Zoom administration o Computer imaging and deployment tools o Endpoint security systems (SentinelOne or similar) o IT Helpdesk ticketing systems and workflow processes · Excellent communication, customer service, and interpersonal skills. · Strong problem-solving ability, attention to detail, and sense of urgency. · Ability to multitask and work independently in a fast-paced setting. · Collaborative mindset with a willingness to learn new systems quickly. Additional Details: · Flexible working hours required. · Some weekend availability is needed during the start of each semester and for major events such as Commencement, OAKtoberfest, and Orientation. Qualifications · Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent professional experience. · 1-3 years of experience in an IT Helpdesk or technical support role. · Experience in a higher-education IT environment is preferred but not required.

AT LEAST 6 MONTHS* Provide full coverage for day-to-day IT support responsibilities, including service desk requests, desktop/laptop support, hardware refresh activities, basic networking tasks, software installations, account support, and troubleshooting. This contractor must be able to work independently, manage multiple tasks, and follow established IT processes. ESSENTIAL JOB DUTIES: Technical Skills Hardware & System Support Windows 10/11 troubleshooting Laptop and desktop hardware diagnostics & repair Experience with machine imaging, reimaging, and device setup (Autopilot/Intune experience preferred but not required) Basic understanding of Active Directory (password resets, account unlocks, group membership checks) Software & Tools Ability to work tickets in a Service Desk platform (preferably ManageEngine ServiceDesk Plus) Ability to follow documented processes for asset intake, naming conventions, tagging, and deployment Operational Skills Ability to handle multiple tickets simultaneously without dropping assigned tasks Comfortable communicating with all levels of the organization, including executives Ability to ask clarifying questions when needed and follow standard procedures Strong documentation habits-notes in tickets, steps taken, and resolutions Must be able to work on-site at Modesto headquarters Key Responsibilities Serve as technician handling daily assigned service desk tickets Support hardware refresh and laptop deployment cycles (setup, configuration, user migration when applicable) Provide support for conference rooms, Surface Hubs, and audio/video equipment Perform basic user account support (password resets, MFA troubleshooting, access issues) Assist with routine IT tasks such as: Updating machines Running Windows updates Tracking and maintaining asset inventory Supporting new-hire setups as needed Escalate issues appropriately to senior staff when out of scope Nice-to-Have (Not Required) Intune / Autopilot experience Familiarity with managing laptops in bulk (refresh cycles) Experience in environments with distributed locations (e.g., gas stations, terminals, remote offices) Experience with conference room technology Requirements and Qualifications: 4-6 years in an IT support or help desk role Ability to operate independently (we cannot train from scratch) Candidate must be reliable, proactive, and comfortable in a fast-paced environment Professional and respectful communication Follows procedures and does not deviate from process without approval Takes responsibility for work (no blame-shifting) Team-oriented mindset Ability to prioritize tasks correctly Strong problem-solving without relying heavily on escalation EDUCATION AND/OR CERTIFICATIONS DESIRED: Strong knowledge of Windows 10/11, Microsoft 365 apps, and user environment settings Experience with Active Directory, device management, and user lifecycle administration Familiarity with ticketing systems such as ServiceNow, Zendesk, or ConnectWise Ability to document and present solutions clearly and concisely Valid driver's license and ability to travel between supported local locations as needed A bachelor's degree is preferred but not mandatory; relevant education and experience can also meet the requirements. TESTING REQUIREMENTS: Candidates will participate in assessments that are specific to position skillset needs. Culture Index Survey

Duration: 6-month contract, potential to extend or convert Pay Rate: $30.55-32.00/hr Must Haves Strong experience with Office 365 apps Advanced troubleshooting skills 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ticketing system Experience with Microsoft Office Suite Highly motivated Positive attitude Understanding of SSH, Ping, Two-factor authentication, SSO, geo-blocking Overview An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be independent, a quick learner and have a positive attitude. This person will be resolving anywhere from 6-25 tickets a day. These tickets will come through ServiceNow--ServiceNow experience is preferred however any ticketing system will suffice. They will be working with internal employees only via the ticketing system, phone, email and some in person. Examples of issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to a distribution list, etc. This person will be working five days a week onsite. There will also be opportunity for overtime. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law .

The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a pluson.

Responsibilities: Provide approximately 20 hours per week professional and friendly support and problem solving in person and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects. Requirements: College graduate Excellent interpersonal skills Ability to develop good rapport, enjoy working with people Excellent written and verbal skills Strong problem solving, organization and analytical skills Ability to work independently, with team and with clients in a professional manner Superb client management, expectation management, negotiation, and conflict resolution skills Excellent organization, initiative, follow-up, and communication skills Strong motivation to exceed goals Enthusiasm for technology and creative solutions Ability to work flexible hours Prior IT support experience, experience with conference room and office technology, network devices Self-starter and self-motivated Eagerness to learn Benefits: Friendly, fast-paced working environment Great opportunity to work closely with experienced IT consultants Exposure to wide variety of cutting edge technologies. Opportunity to share and act on innovative ideas. Compensation: Part-time, Hourly compensation Work primarily remotely, with 1/2 day on-site per week. This is a great opportunity for someone with a flexible schedule and prior IT support experience. If you are interested in being part of a fun team, can work independently, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!

Job Description:- Must possess a professional demeanor and strong customer service/consulting/training skills Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area Basic understanding of networks, Intel servers and telecoms Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint) Strong Microsoft operating system troubleshooting skills Strong mac OS operating system (Big Sur & above) troubleshooting skills Strong problem solving and critical thinking skills Strong written and verbal communication skills Must be self-motivated and the ability to work independently with minimal supervision Must have excellent time management skills Must be detail and process oriented Ability to walk long distances across large facilities Must be able to pass a background security check Valid driver's license and reliable transportation What will make a candidate stand out Experience with ticketing systems (Service Now, Smart IT, IT connect etc.) Experience working with executives Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP Experience performing remote control of PCs and video conferencing knowledge SCCM experience Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.

📍 Hayward, CA (On-site; occasional visits to Fremont, CA) 🕒 Contract: 6-12 months 💲 $75-85/hour 🏭 Industry: Autonomous Mobility About the Role We're seeking an experienced SAP Operations Support Engineer to support and enhance SAP systems and operational tools for Base Operations, with occasional support for General Assembly. This role focuses on SAP S/4HANA data integrity, system configuration, process improvement, and cross-functional collaboration to improve operational efficiency across vehicle operations. The ideal candidate is highly detail-oriented, self-driven, and comfortable working in fast-paced, complex environments. You enjoy solving system, data, and process challenges and can communicate effectively with both technical and non-technical partners. Key Responsibilities SAP Support & Data Management Act as the SAP data steward, maintaining vehicle lists, work centers, measuring points, counters, maintenance plans, task lists, catalog codes, and equipment structures. Partner with Business Applications teams to resolve data inaccuracies and support As-Maintained BOM cleanup. Provide SAP configuration management support for Base Operations ahead of major milestones. Identify and lead SAP product improvements and automation initiatives. Evaluate SAP user experience and drive enhancements to improve usability and adoption. Serve as the primary SAP subject-matter expert, providing troubleshooting, maintenance, and ongoing system support. Collaborate with training teams to develop role- and module-specific SAP training for BaseOps users. Systems, Infrastructure & IT Application Support Provide IT application support for critical Base Operations systems and act as a liaison with Corporate IT. Lead infrastructure and application improvement projects based on data insights and user feedback. Support technical publications and service manual authoring tools, release software, and customer-facing documentation systems. Partner with documentation teams to improve documentation review and release processes. Support development and use of analytics tools, dashboards, and reporting frameworks. Lead data auditing and compliance efforts to ensure accuracy, governance, and system reliability. Communicate project status, milestones, and outcomes to internal and external stakeholders. What You'll Work On Daily Collaborate closely with Business Applications on SAP data accuracy and system improvement initiatives. Work cross-functionally with Program Management, Strategic Operations, Data Science, Fleet Support, and Engineering teams. Monitor and support critical BaseOps systems and assets, including troubleshooting and maintenance. Support software and hardware rollouts, user training, and system infrastructure planning. Contribute to projects involving SAP S/4HANA, SAP MES, and related IT systems that improve system efficiency and operational uptime. Occasionally support website maintenance, operational analytics databases, dashboards, and vehicle production line systems. Qualifications Bachelor's degree in Information Technology, Engineering, or equivalent experience. 6-8 years of experience in a systems operations or IT support role. Hands-on experience with SAP S/4HANA. Strong verbal and written communication skills. Highly self-motivated, detail-oriented, and able to manage competing priorities. Experience with UI development and maintenance, including UX studies. Coding experience with HTML, CSS, and JavaScript. Broad IT systems knowledge and operational awareness. Nice to Have Experience with SAP ME/MII. Familiarity with Jira, Confluence, or similar ticketing/documentation tools. Experience with web development tools (e.g., Oxygen). Experience building dashboards and data analytics tools. Prior systems support experience in production environments or vehicle fleets. Interview Process 30-minute Zoom interview with the Hiring Manager 1-1.5 hour panel interview with the technical team

Source One is a consulting services company and we're currently looking for the following individual to work as an on-site consultant to an autonomous vehicle (AV) ride-sharing company in Hayward, CA. Title: SAP Operation Support Engineer (Contract) Pay Rate: $87.25/hr (W-2) Summary: Our client is seeking an SAP Operation Support Engineer to support SAP S/4, key Base Operations systems, and broader IT infrastructure initiatives. This role focuses on SAP data accuracy, system configuration, operational improvements, and cross-functional collaboration to enhance vehicle and production operations. You will also assist with analytics tools, documentation systems, and general IT application support. The ideal candidate is detail-oriented, proactive, and experienced in SAP S/4 and system operations, with strong communication skills and the ability to manage complex data and processes in a fast-paced environment. Key Responsibilities : SAP Support & Data Management - Serve as the SAP data steward: maintain vehicle lists, equipment structures, work centers, measuring points, counters, task lists, maintenance plans, and catalog codes. - Partner with the Business Applications team on As-Maintained BOM cleanup and resolving data inaccuracies. - Provide configuration management support in SAP for Base Operations ahead of key milestones. - Lead SAP improvement and automation initiatives and evaluate user experience to drive usability enhancements. - Act as the primary SAP subject-matter expert, handling troubleshooting, maintenance, and user support. - Work with internal training teams to create module-specific SAP training for BaseOps users. Systems, Infrastructure & IT Application Support - Provide general IT application support for Base Operations systems and advocate operational needs with Corporate IT. - Lead IT infrastructure and application improvement projects informed by data insights and user feedback. - Support development, maintenance, and operations of technical publications tools, release software, and customer-facing documentation systems. - Improve documentation review workflows in partnership with the BaseOps documentation team. - Support development and use of analytics tools, dashboards, and reporting frameworks to improve operational efficiency. - Conduct data auditing and compliance activities to ensure accuracy, governance, and system reliability. - Communicate project progress, milestones, and outcomes to internal and external partners. Daily Focus : - Manage SAP data accuracy and system improvement projects in close collaboration with Business Applications, Program Management, Strategic Operations, Data Science, Fleet Support, and Engineering. - Monitor and support BaseOps systems and infrastructure, lead software/hardware rollouts, deliver training, troubleshoot issues, and contribute to overall system architecture. - Provide support for SAP S/4, SAP MES, and other IT systems; contribute to operational tools and processes that improve fleet and production uptime. - As needed, support website development and maintenance of operational databases and dashboards. Qualifications : - B.S. in Information Technology or an equivalent engineering field - 6-8 years of experience in a System Operations Support role - Hands-on experience with SAP S/4 - Strong written and verbal communication skills - Highly self-motivated, detail-oriented, and able to prioritize multiple assignments - Experience with UI development/maintenance and UX studies - Coding experience: HTML, CSS, JavaScript Bonus Qualifications : - Experience with SAP ME/MII - Familiarity with Jira/Confluence or similar tools - Experience with web development tools (e.g., Oxygen) and building analytics dashboards - Prior support experience in production or vehicle fleet environments

Job Title: Network Support Engineer About Smart IT Frame: At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together. Top Skills: Data Center & AI Cluster Networking High-performance interconnects - GPU, HPC, AI clusters InfiniBand, Ultra Ethernet, ROCEv2, DCQCN Dark Fiber / Carrier Interconnect Optimization Hybrid DC Network Architecture & Fabric Design Job Description/Responsibilities: This is a hands-on network engineering position focused on the architecture, design, development and deployment of ultra-high-speed, resilient, and scalable DC AI Clusters and Interconnects for GPU-accelerated data centers and compute clusters. Outstanding problem-solving abilities and a comprehensive understanding of the network security protocols & standards, routing, switching, automation and deep understanding of fundamental network theory is also critical to your success. Key Responsibilities Lead the architecture, design, and deployment of global-scale DCs inter-connects and fabric for HPC, AI, and GPU computing clusters. Develop high-performance data center fabric using InfiniBand, Ultra Ethernet and related technologies. Optimize carrier interconnects, intra and inter DC routing, and dark fiber deployments to ensure low latency and high reliability. Partner with system, OS, GPU, and HPC teams to deliver scalable, highly available networks for extreme-performance workloads. Implement network monitoring, telemetry, solving, and continuous performance improvement processes. Drive technology selection, vendor engagement, and lifecycle management for Data Center hardware and software. Required Skills: Minimum 6-8+ years of experience in building, managing and supporting large scale hybrid networks, developing automation pipelines with Python, Ruby, Go or other languages used in infrastructure automation. SME in networking technologies: InfiniBand, Ultra Ethernet, ROCEv2, DCQCN, TCP/UDP, IPv4/IPv6, BGP/MP-BGP, VPN, L2 switching, EVPN, VxLAN, Segment Routing, MPLS. Experience automating network infrastructure Experience using an automated configuration management system (Python Ansible, Salt, etc.) Apply today or share profiles at ************************

We are actively searching for a Distributed Systems Engineer to join our team on a permanent basis. In this founding engineer role you will focus on building next-generation data infrastructure for our AI platform. If you have a passion for distributed systems, unified storage, orchestration, and retrieval for AI workloads we would love to speak with you. Our office is located in downtown SF and we collaborate two days a week onsite. Your Rhythm: Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient Tackle complex challenges in distributed systems, databases, and AI infrastructure Collaborate with technical leadership to define and refine the product roadmap Write high-quality, well-tested, and maintainable code Contribute to the open-source community and engage with developers in the space Your Vibe: 3+ years of professional distributed database systems experience Expertise in building and operating scalable, reliable and secure database infrastructure systems Strong knowledge around distributed compute, data orchestration, distributed storage, streaming infrastructure Strong knowledge of SQL and NoSQL databases, such as MySQL, Postgres, and MongoDB. Programming skills in Python Passion for building developer tools and scalable infrastructure Available to collaborate onsite 2 days a week Our Vibe: Relaxed work environment 100% paid top of the line health care benefits Full ownership, no micro management Strong equity package 401K Unlimited vacation An actual work/life balance, we aren't trying to run you into the ground. We have families and enjoy life too!

Agent Systems Engineer - San Francisco or Redwood City A company who are building AI systems with general physical ability are looking for a Senior Agent Systems Engineer to design and implement the planning, orchestration and tool-use behaviors that allow AI Agents to operate complex physical and experimental workflows. What Will I Be Doing: Build agent planners, tool-call flows, and state machines using LangGraph or similar frameworks. Design schemas, action adapters, and cross-tool interfaces enabling deterministic, traceable LLM tool use. Develop error handling, timeout strategies, retries, rollbacks, and replay mechanisms for robust agent behavior. Collaborate with systems architecture, infrastructure, and ML teams to integrate agents into real engineering toolchains. What We're Looking For: Strong experience building agent systems, LLM tool-calling pipelines, or structured orchestration frameworks. Deep understanding of schemas, action abstractions, reproducibility, and deterministic multi-step execution. Ability to reason about system-level failure modes, edge cases, and safe tool interaction. Comfortable working across AI, systems, and domain-tooling interfaces in a fast-moving, high-precision environment. Above all, we're looking for candidates who demonstrate world-class excellence. What's in It for Me $200k - $300k dependent on experience and meaningful equity The chance to build foundational agentic infrastructure for physical AI Ownership of end-to-end, real-world systems that directly drive scientific breakthroughs A role at the core of a rapidly growing, deeply technical team The opportunity to define how AI interacts with the physical world Apply now for immediate consideration!

We are building a general AI for humanoid robots that learns in the real world with minimal human supervision. Our approach is based on world-model-based reinforcement learning trained on large-scale data that is practical to collect. This makes it possible to learn reliable behaviors and improve beyond human performance limits. As a founding engineer, you will design and build core systems while helping shape the technical direction from the ground up. Responsibilities Build data pipelines that scale to 100k+ hours of multimodal robot data Scale pre- and post-training runs on 1000s of GPUs Improve inference efficiency on low-power embedded systems Lead core architectural decisions, help define the long-term technical roadmap, and set engineering standards from the beginning Qualifications Strong practical experience building software infrastructure Experience implementing and debugging distributed systems Extensive experience in Python and at least one deep learning library such as PyTorch or JAX Ideally experienced in implementing scalable training pipelines for world-model-based RL Experience with systems programming languages (e.g. Rust, C++) is a plus We're a small, focused team where your contributions would have a major impact. As a founding team member, you'd also have significant ownership in what we're building together - we believe in giving our early engineers meaningful equity that reflects their foundational role.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Responsibilities: Provide approximately 20 hours per week professional and friendly support and problem solving in person and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects. Requirements: College graduate Excellent interpersonal skills Ability to develop good rapport, enjoy working with people Excellent written and verbal skills Strong problem solving, organization and analytical skills Ability to work independently, with team and with clients in a professional manner Superb client management, expectation management, negotiation, and conflict resolution skills Excellent organization, initiative, follow-up, and communication skills Strong motivation to exceed goals Enthusiasm for technology and creative solutions Ability to work flexible hours Prior IT support experience, experience with conference room and office technology, network devices Self-starter and self-motivated Eagerness to learn Benefits: Friendly, fast-paced working environment Great opportunity to work closely with experienced IT consultants Exposure to wide variety of cutting edge technologies. Opportunity to share and act on innovative ideas. Compensation: Part-time, Hourly compensation Work primarily remotely, with 1/2 day on-site per week. This is a great opportunity for someone with a flexible schedule and prior IT support experience. If you are interested in being part of a fun team, can work independently, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!

We are actively searching for a Distributed Systems Engineer to join our team on a permanent basis. In this founding engineer role you will focus on building next-generation data infrastructure for our AI platform. If you have a passion for distributed systems, unified storage, orchestration, and retrieval for AI workloads we would love to speak with you. Our office is located in downtown SF and we collaborate two days a week onsite. Your Rhythm: Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient Tackle complex challenges in distributed systems, databases, and AI infrastructure Collaborate with technical leadership to define and refine the product roadmap Write high-quality, well-tested, and maintainable code Contribute to the open-source community and engage with developers in the space Your Vibe: 3+ years of professional distributed database systems experience Expertise in building and operating scalable, reliable and secure database infrastructure systems Strong knowledge around distributed compute, data orchestration, distributed storage, streaming infrastructure Strong knowledge of SQL and NoSQL databases, such as MySQL, Postgres, and MongoDB. Programming skills in Python Passion for building developer tools and scalable infrastructure Available to collaborate onsite 2 days a week Our Vibe: Relaxed work environment 100% paid top of the line health care benefits Full ownership, no micro management Strong equity package 401K Unlimited vacation An actual work/life balance, we aren't trying to run you into the ground. We have families and enjoy life too!

Senior Agent Systems Engineer We're representing a frontier AI research group building autonomous systems that can reason, plan, and operate complex real-world engineering workflows. This is a core engineering role shaping how intelligent agents interact with tools, data, and long-horizon tasks. ⭐ The Opportunity Join a small, high-performing team designing the orchestration, planning, and execution layer that enables LLM-driven agents to reliably complete multi-step engineering processes. What You'll Do Build agent planning and orchestration systems that coordinate tool calls, workflows, and long-horizon tasks Design schemas, action interfaces, and deterministic execution flows Implement robust error-handling, rollback, retry, and reproducibility strategies Own the tooling logic that connects agents to real engineering stacks Partner with ML researchers, infra teams, and domain experts to deliver production-grade agent systems What You Bring Experience building agent systems, orchestrators, tool-use frameworks, or structured LLM pipelines Strong systems-engineering fundamentals - deterministic thinking, reliability, and failure-mode awareness Comfort designing workflows that integrate with complex real-world tools Ability to work in a fast, experimental environment where robustness matters Why This Role Excites People Build agent systems that control real physical-world workflows, not just simulations Huge scope for technical ownership and creative problem-solving Mission-driven environment focused on breakthrough autonomy Competitive salary + strong equity in a fast-scaling AI organization Interested? If you're passionate about building reliable, intelligent agent systems at the cutting edge of AI and autonomy, we'd love to speak.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.