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Technical support engineer jobs in Fayetteville, AR - 91 jobs

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  • Help Desk Technician

    Teksystems 4.4company rating

    Technical support engineer job in Lowell, AR

    Help Desk - Primary Duties and Responsibilities: * Works in close coordination with project managers and field technicians on customer-facing projects. * Capture data from projects including check-in/out times, time on site, and validating work completion documentation. * Ability to follow project documentation to ensure proper execution of project support requirements. * Provide service and troubleshooting support to field techs via phone, chats, and emails. * Implement, change, and create processes for different project needs when they arise. * Remotely configure and program network cabling and other networking equipment such as hubs, switches, wireless, CCTV and UPS. * Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices * Ability to execute and or create programs and scripts. * Remotely configure/verify port configurations and network settings. * Assist with any other technical needs that we can meet for the teams as they arise. * Adhere to all required project safety requirements. * Excellent written and verbal communication skills. * Exceptional problem-solving skills. * Strong attention to detail, organizational, and follow-up skills. * Efficiently read and decipher manufacturer instructions. * Experience with Network switch programming. * IP camera programming experience. * Perform any other duties not specifically stated herein, but which your supervisor may assign. * Operational knowledge of Virtual Desktop Infrastructure (VDI) * Operational knowledge of switch configuration and programming. * Operational knowledge of Analog / IP, Switch, Wireless, Routers, UPS and/ or CCTV. * Proficient with the use of computers, including typing skills as well as applications such as Microsoft Office programs, Service Now, secure CRT, etc. *Skills* Help desk support, Troubleshooting, Customer service, network troubleshooting *Top Skills Details* Help desk support, Troubleshooting, Customer service, network troubleshooting *Additional Skills & Qualifications* Help Desk - Primary Duties and Responsibilities: * Works in close coordination with project managers and field technicians on customer-facing projects. * Capture data from projects including check-in/out times, time on site, and validating work completion documentation. * Ability to follow project documentation to ensure proper execution of project support requirements. * Provide service and troubleshooting support to field techs via phone, chats, and emails. * Implement, change, and create processes for different project needs when they arise. * Remotely configure and program network cabling and other networking equipment such as hubs, switches, wireless, CCTV and UPS. * Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices * Ability to execute and or create programs and scripts. * Remotely configure/verify port configurations and network settings. * Assist with any other technical needs that we can meet for the teams as they arise. * Adhere to all required project safety requirements. * Excellent written and verbal communication skills. * Exceptional problem-solving skills. * Strong attention to detail, organizational, and follow-up skills. * Efficiently read and decipher manufacturer instructions. * Experience with Network switch programming. * IP camera programming experience. * Perform any other duties not specifically stated herein, but which your supervisor may assign. * Operational knowledge of Virtual Desktop Infrastructure (VDI) * Operational knowledge of switch configuration and programming. * Operational knowledge of Analog / IP, Switch, Wireless, Routers, UPS and/ or CCTV. * Proficient with the use of computers, including typing skills as well as applications such as Microsoft Office programs, Service Now, secure CRT, etc. *Experience Level* Intermediate Level *Job Type & Location*This is a Contract to Hire position based out of Lowell, AR. *Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Lowell,AR. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-20 hourly 2d ago
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  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Fayetteville, AR

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $52k-70k yearly est. 12d ago
  • Print Production Technical Support

    Ricoh Americas Corporation 4.3company rating

    Technical support engineer job in Fayetteville, AR

    Profile** This is an allocated position that exists only when business needs warrant it and must be approved by the Regional Director of Services. The role may involve one or more of the following functions for high-end equipment (Segment 5+): roll-fed press operation, copier operation, bindery, fulfillment, quality control, final check, pickup/delivery, facility maintenance, and mailroom duties. **Reporting Structure:** Reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration. **Job Duties and Responsibilities** + Follow Ricoh Service Excellence performance requirements. + Perform functions including copy and mail center services, convenience copier fleet management, and various support services. + Operate and maintain high-end production equipment (e.g., roll-fed continuous production systems). + Set up, calibrate, and ensure optimal performance of equipment. + Ensure customer satisfaction by preparing, inspecting, compiling, and assembling projects accurately and on time. + Meet deadlines while maintaining high-quality, error-free work. + Achieve productivity standards as established by the facility. + Maintain all required reporting tools. + Calibrate equipment to match originals in color and quality. + Transfer files electronically from the network to color equipment. + Produce error-free work using duplication equipment. + Maximize print performance by multitasking on print equipment. + Troubleshoot hardware and software issues. + Maintain machine performance by resolving simple issues (e.g., clearing jams, refilling toner). + Present a professional appearance and maintain a clean, organized workspace. + Manage inventory of equipment parts per company guidelines. + Meet attendance standards, including punctuality and overtime as required. + Organize jobs by validating job name/number and reviewing instructions. + Perform servicing and repair procedures including diagnostics, installation, removal, and retrofits. + Demonstrate digital competencies for assigned products. + Troubleshoot and repair or replace equipment components. + Complete technical training on new equipment. + Perform other duties as assigned. **Qualifications** **Education & Experience:** + High school diploma or equivalent required. + Minimum of 3 years of related experience. + Preferred: 3 years of experience in a roll-fed printing environment. + Technical aptitude for setting up and operating complex printing equipment. **Knowledge, Skills, and Abilities** + Excellent customer service skills. + Strong organizational and prioritization abilities. + Ability to use, calibrate, and troubleshoot office and technical equipment. **Working Conditions, Mental and Physical Demands** + Typical office environment with adequate lighting, ventilation, and normal temperature/noise levels. + Diverse work assignments requiring interpretation and application of complex material. + Some physical effort required: walking, standing, bending, reaching, lifting/carrying objects up to 50 lbs. + Moderate dexterity: regular use of calculator, keyboard, hand tools, and eye/hand coordination. **Note:** The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
    $98k-154k yearly est. 60d+ ago
  • IT Support Specialist

    Emery Sapp & Sons 3.9company rating

    Technical support engineer job in Springdale, AR

    The IT Support Specialist provides frontline technical support for the corporate office and nearby plants, quarries, shops, and job sites. This role delivers both in-person and remote assistance to end users and supports ESS's strategic initiatives. The Specialist ensure reliable technology operations, consistent customer service, and accurate documentation. Key Responsibilities: • Provide in-person support for end users in the office, nearby plants, quarries, shops, job sites, and remote support across all locations. • Respond to incidents and service requests in a timely, professional manner. • Document troubleshooting and resolutions within the service management system. • Prepare and deploy hardware for new hires; set up accounts and required access. • Retrieve hardware and ensure proper deactivation during offboarding. • Maintain accurate asset records in ITAM solution, updating entries in real time. • Assist with inventory audits, hardware lifecycle tasks, and device tracking. • Collaborate with other IT team members to support field operations and remote users. • Support job sites and field personnel with technology needs, traveling locally as required. • Follow established SOPs, runbooks, and IT processes. • Create or update documentation and knowledge base articles to support consistency. • Participate in IT rollouts, upgrades, and standardization initiatives. • Identify recurring issues and escalate appropriately to support problem management. • Stay up to date on emerging IT technologies and trends in the construction industry. • Other duties as assigned.Qualifications: • 2+ years of IT Support or help desk experience. • Strong understanding Windows OS, Microsoft 365, hardware, and basic networking. • Ability to communicate clearly with both technical and non-technical users. • Strong customer service, problem solving, and prioritization skills. • Associate's degree in computer science, IT, or a related field preferred. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $36k-61k yearly est. Auto-Apply 18d ago
  • IT Help Desk Support - Level II

    K2 Staffing

    Technical support engineer job in Springdale, AR

    Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area(Fayetteville, Springdale, Rogers, Bentonville)and they are in need of aHelp Desk Support Level II. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halois a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Springdale, AR
    $32k-52k yearly est. 3d ago
  • IT Help Desk Support - Level II

    K2 Staffing, LLC

    Technical support engineer job in Springdale, AR

    Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $32k-52k yearly est. 14d ago
  • IT Support Specialist- Springdale, AR

    Arisa Health

    Technical support engineer job in Springdale, AR

    Arisa Health is seeking a IT Support specialist to join our team in Springdale, AR. This is a great opportunity for candidates who are tech-savvy, curious, and ready to grow their skills in a supportive environment. Prior IT experience is helpful, but not required. Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties. This position is classified as full- time, non- exempt (hourly) and reports to the Sr. Director of Programs and Reporting. Work hours: Monday - Friday; 8:00 a.m. to 5:00 p.m. What you will do as a IT Support Specialist at Arisa Health: Support the IT Help Desk including NetSmart connection support Assist with user account management and NIAM access setup Troubleshoot issues related to NetSmart and MyAvatar Complete billing corrections for non-billable services What we look for in a IT Support candidate: Effective written and verbal communication skills Familiarity with Microsoft applications such as Word and Excel General knowledge of internet navigation, basic technical support The ability to work independently and as part of a team Previous Network Technician experience preferred What we offer our team members: A mission driven company dedicated to transforming communities one life at a time. A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts. Ongoing training throughout your employment Paid Time Off and Holidays throughout the year to recharge. Company sponsored Whole Health programs designed to recharge our teams. Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community's one life at a time.
    $32k-52k yearly est. 12d ago
  • IT Internship Help Desk Technician

    Walton Arts Center and Walmart Amp 3.6company rating

    Technical support engineer job in Fayetteville, AR

    About Us At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees. Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board. Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve. Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas' premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season. Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five hub cities: Bentonville, Fayetteville, Rogers, Springdale, and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle - see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it's a place where everyone is welcome. Position Overview To Provide Help Desk support to the It department and the Walton Arts Center organization Requirements Principal Responsibilities (Essential Functions) Serve as the first point of contact for customers seeking technical assistance Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in provided ticketing platform Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested. Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces. Perform related duties as assigned by supervisor Maintain security and safety requirements as defined by operations guidelines. Maintain compliance with all company policies and procedures Minimum Qualifications The work environment as well as the intellectual, social, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Training, Traits Must have reliable mode of transportation to attend community events and shows. High school diploma or GED required Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality. Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service Strong communications skills and the ability to interact with many different types of people An on-going desire to learn and improve Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Requirements and Skills Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Good communication skills Customer-oriented and cool-tempered BSc/BA in IT, Computer Science, or relevant field Physical Must be able to lift and carry up to 50 lbs. Must be able to talk, listen and speak clearly (on telephone) Must have a working cell phone and be willing to install basic applications and be willing to use it for work purposes Must be able to endure sitting or standing for extended periods of time Must be able to endure standing or walking for extended periods of time on various surfaces such as concrete, grass, and inclined surfaces. Must be able to endure outdoor elements including cold, heat, wind, and/or precipitation Must be able to work in large, crowded environments, with flashing lights, loud music and noises,
    $34k-40k yearly est. 41d ago
  • Help Desk Technician I

    Computech Corporation 4.3company rating

    Technical support engineer job in Bentonville, AR

    Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. ; Key Areas of Responsibility : Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service - Receive and document service request and customer information - Gather problem information and determine criticality - Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools - Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities - Participate in special projects to continuously improve processes, tools, systems and organization - Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business - Actively develop job related skills - Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs. The agent will be measured on speed of response, clarity and accuracy of captured information. Qualifications Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. Additional Information Additional Job Description: Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents. Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations. Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools - Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge Work Environment: The position involves prolonged periods of PC and telephone usage. The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls. The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.
    $34k-57k yearly est. 2d ago
  • Commercial IT Technician

    Northeast Technology Center

    Technical support engineer job in Grove, OK

    We are looking for a service oriented technician who is ready to serve our clients varied needs. We serve a large variety of industries IT needs. The applicant needs to be knowledgeable of the basics of networking, windows troubleshooting, Office 365, Onedrive, and be ready to learn more.
    $31k-53k yearly est. 16d ago
  • Support Desk Technician

    Corporate Business Solutions 4.0company rating

    Technical support engineer job in Bentonville, AR

    The Service Desk Technician is responsible for providing first level remote and onsite support for our customers. The Technician will process incoming customer requests by either working on them directly or escalating them to an appropriate resource. In addition, the Technician will provide installation, monitoring and maintenance support. Professional appearance and strong communication skills are required. Responsibilities Duties as assigned Monitor service boards and customer tickets Monitor the remote monitoring and management (RMM) system Support Windows 7 and 8 Support common business applications Configure remote-access VPN software for workstations, tablets and smartphones Remove viruses, malware, spyware and SPAM Upgrade, troubleshoot and repair computer hardware Work with CBS teams to install or replace servers and network equipment Fast turnaround of customer requests Complete time reporting in a timely fashion Maintain thorough documentation Experience Basic knowledge of Microsoft Windows Server 2008 R2, 2012, Windows 7 and Windows 8 Experience with Mac OS X Basic understanding of virtualization Experience with configuring and troubleshooting LANs (routers, switches, modems, security appliances) Experience with VPNs Experience with malware removal Experience with cabling and associated equipment. Compensation This position offers a competitive salary with a complete benefits package, including medical, dental, and vision insurance, matching 401K, paid time off, iPhone and corporate car.
    $35k-47k yearly est. 60d+ ago
  • Senior Technician, Computer Support

    Enterprises

    Technical support engineer job in Bentonville, AR

    Senior Technician, Computer Support Department: Information Technology Reporting to: Technical Support Manager FLSA Status: Exempt Walton Enterprises is seeking a skilled, highly motivated and entrepreneurial individual to join the team as a Senior Computer Support Technician. The ideal teammate will have the demonstrated ability to support a diverse organization with end user and high touch customer support. About the Position We are seeking an experienced and proactive Senior Computer Support Technician to join our Technology team. The ideal candidate will possess advanced technical expertise, a strong sense of initiative, and a natural ability to lead and mentor peers. You'll join a top notch team and will not only provide high-level technical support, but you will also drive improvements, initiate solutions, and contribute to the overall success of the Technology department. You will be expected to take ownership of complex issues, lead by example, and help foster a collaborative and efficient working environment. What you will do You will report to the Technical Support Manager and will provide advanced technical support services for principals, associates, and a multitude of business covering a vast array of disciplines. Responsibilities Perform daily administration and maintenance of Windows and mac OS systems, including updates, patches, and configuration. Manage user accounts and access privileges through Active Directory and identity management tools (e.g., Azure AD, Okta). Assist with configuration and deployment of new devices using tools such as Microsoft Intune or JAMF. Provide advanced troubleshooting and advanced support for desktop and laptop issues on both Windows and mac OS platforms. Troubleshoot hardware, software, operating system, and network connectivity problems for internal staff. Respond to support tickets via the help desk system and ensure timely resolution or escalation when needed. Guide users on best practices, software usage, and efficient troubleshooting steps. Troubleshoot VPN, Wi-Fi, LAN, and remote access issues. Collaborate with the infrastructure team on resolving local network or firewall-related concerns. Set up, image, and deploy computers using automated provisioning tools. Manage hardware asset inventory, track device assignments, and coordinate returns and replacements. Perform device wipe, reassign, or refresh actions as part of the employee onboarding/offboarding process. Collaborate with the Cyber team to remediate vulnerabilities or incidents on endpoints. Support productivity tools such as Microsoft 365, Google Workspace, Zoom, Slack, and Adobe Creative Cloud. Maintain software licensing and ensure compliance with installation policies. Liaise with vendors for escalated software or hardware support cases. Create and maintain documentation for troubleshooting processes, knowledge base articles, and internal IT workflows. Mentor junior team members and contribute to the continuous improvement of IT support procedures. Participate in cross-functional IT projects such as system upgrades, office expansions, or MDM implementations. Work closely with other technical teams (e.g., infrastructure, cybersecurity, DevOps) to align on initiatives and support needs Who we are looking for Qualifications required for your success Bachelors' degree in computer science, information technology, engineering, or related field 7-10 years hardware and software support experience Knowledge of internet security and data privacy principles Knowledge of M365 Administration Knowledge of Exchange Administration Knowledge of Intune Administration Knowledge of Apple Business Manager Valid driver's license Additional Helpful Experience Includes Relevant certifications preferred Microsoft 365 Fundamentals or higher Certification - MS-900 M365 Modern Desktop Administrator M365 Identity and Access Administrator M365 Messaging Administrator M365 Endpoint Administrator Apple Certified Support or IT Professional IT teaching and/or training experience preferred Prior leadership experience preferred Additional Helpful Experience Includes Collaborative: love solving challenges together, share inspirations, and work as a team. Innovative: strive to find the best possible solutions given complex constraints and accelerated timelines. Ownership: strong ownership of our product and the customers we serve. Results Driven: ability to give that final push to deliver critical features on time. Humble: seek advice from peers to solve our most challenging issues. Business/Tech Expertise: Service Desk experience; supporting private companies who deal with sensitive data Personal attributes that support your success Trusted advisor to principals and colleagues while demonstrating expertise and integrity. Results-oriented team player who is helpful, respectful, and collaborative. Exercises sound judgment and makes data-driven decisions. Lifelong learner who is inquisitive and solves problems with bold thinking and innovation. Visionary who plans for the future with imagination and wisdom. Dedicated to achieving operational excellence. All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work. Benefits Information Compensation Range: $106,000 - $132,000 Benefits Information: We offer a comprehensive and generous benefits package which includes medical, dental, and vision insurance, a 401(k) retirement plan and paid time off. About the Information Technology Department The Information Technology Department provides a suite of services including hardware and software support, custom application development, cybersecurity, networking and tools for software integration. These services are provided to Walton Enterprises, the Walton Family Foundation and to Walton Family Entities. About Walton Enterprises Walton Enterprises supports the personal, philanthropic and business activity for the Walton family. We are a family-led organization, supporting multiple generations of Sam & Helen Walton's family. We value trust, mutual respect, and a workplace where every associate belongs and can do their best work. We bring together talented people with different backgrounds and viewpoints, support their growth, and empower them to contribute meaningfully. Walton Enterprises is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.
    $38k-64k yearly est. Auto-Apply 60d+ ago
  • Support Technician

    Daveandbusters

    Technical support engineer job in Rogers, AR

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11 - $16 per hour Salary Range: 11 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.
    $11-16 hourly Auto-Apply 60d+ ago
  • Assistive Technology Professional

    ASM LLC

    Technical support engineer job in Fayetteville, AR

    Job DescriptionDescription: Your Expertise Can Change Lives; and We'll Reward You for It Assistive Technology Professional (ATP) - Complex Rehab & Mobility Specialist Fayetteville AR | $50,000 - $200,000+ | If you're an Assistive Technology Professional who's built a career helping people reclaim independence through custom mobility solutions, this is the kind of role you don't scroll past. Our Denver-based Complex Rehabilitation Technology (CRT) team is growing and we're looking for an ATP who is just as comfortable in a wheelchair fitting clinic as they are building lasting relationships with clients, therapists, and referral partners. · Income Potential: Earn from $50K to over $200K with base + incentives. We reward skill, effort, and results. · Client Impact: See the direct difference your expertise makes every day in the lives of people who count on you. · Autonomy + Support: You'll have the independence to manage your accounts, plus a team that has your back. We're looking for: · RESNA ATP Certification (Required) · Proven ability to develop and retain client & referral relationships. · Verifiable history in providing outstanding mobility and seating outcomes for individuals with significant disabilities · A mix of clinical skill and business development mindset. Requirements: Key Responsibilities Evaluate client needs with therapists, physicians, and caregivers to recommend the best solutions for custom wheelchairs, seating systems, and adaptive equipment. Configure, fit, and deliver custom wheelchairs, power mobility devices, and adaptive equipment. Help to develop and train technicians to know your thought processes on configuration and delivery, to best support your business Procure, develop, and retain client and referral partnerships to grow your business pipeline. Provide follow-up training, service, and adjustments to ensure optimal outcomes. Maintain compliance with RESNA ATP standards and all industry regulations. Qualifications RESNA Assistive Technology Professional (ATP) Certification (Required) Proven success in acquiring and retaining clients and referral partners. Verifiable experience in Complex Rehab Technology sales and service. Excellent communication, problem-solving, and client service skills. Benefits Medical, Dental, Vision 401(k) Retirement Plan Life Insurance Paid Time Off (PTO) Relocation assistance for the right candidate Performance-based incentive program Apply today to bring your ATP expertise to a team where you can help people regain independence while building a rewarding career.
    $65k-81k yearly est. 18d ago
  • Business Transformation Solutions Engineer

    Cisco Systems Canada Co 4.8company rating

    Technical support engineer job in Bentonville, AR

    The application window is expected to close by January 19, 2026. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Candidate must reside in either Bentonville, AR; Nashville, TN; Dallas, TX; or Birmingham, AL Meet the Team You will be in Global Enterprise Segment (GES) where we lead Cisco's top 500 strategic accounts. We have a dedicated focus on our customers' success, and we are Cisco's growth engine and shape the company's future. Our values are how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers. Your Impact We are looking for a Business Transformation Solutions Engineer (BTSE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The ideal candidate will be instrumental in co-creating end-to-end solutions that address complex business challenges while aligning with our client's strategic goals.You will work closely with stakeholders across the organization to drive innovation and deliver value through technology. You will partner with your Account Managers in a pre-sales function, showcasing Cisco solutions, providing customer presentations. BTSE's partner, consult, influence and design solutions to allow the customer to meet their desired outcomes. Additional responsibilities include: • Contribute to the development of architectural standards, frameworks, and governance. Collaborate closely with Account Manager on account planning activities. Educate the customer on Cisco differentiation, creating demand. Align Cisco's product and services capabilities to customers business drivers. Experience and comfort conversing with network and telecommunications managers as well as customer lines of business on Data Center, Security, and Retail solutions. Focus to uncover business benefits for a customer by consulting on Cisco solutions and applications to solve business problems, working with cross-functional teams to design and present appropriate technical solution, and building a joint plan of record for multiple engineering systems using Cisco solutions. Plan sales strategy, develop proposals, deliver customer presentations and demonstrations to close business and generate revenue. Minimum Qualifications: 8+ years of technology experience. Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required. Minimum CCNP, CCDP, VCP or similar vendor certification required. Knowledge of Cisco's Solutions and products Preferred Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or related field experience. ·Proven experience as a Business Solutions Architect or in a similar role within a complex enterprise environment. Strong understanding of business processes and experience with enterprise architecture frameworks. Demonstrated leadership abilities and experience in managing cross-functional teams. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $228,600.00 to $292,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $257,800.00 - $374,100.00 Non-Metro New York state & Washington state: $242,800.00 - $357,100.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $92k-119k yearly est. Auto-Apply 11d ago
  • PRODUCT SUPPORT ENGINEER (Mining and Construction)

    Brunner & Lay 3.9company rating

    Technical support engineer job in Springdale, AR

    Product Support Engineer Travel: Extensive travel throughout North America Industry: Mining and Construction Tooling The Product Support Engineer is a hands-on, field-based role supporting Brunner & Lay's consumable tooling used in underground mining, quarry, and construction applications. This position serves as a direct technical resource for customers and the sales team, while also acting as a critical link between field performance and internal engineering, manufacturing, and quality teams. This role focuses on product performance, troubleshooting, testing, and continuous improvement. It requires strong technical judgment, comfort working in underground environments, and the ability to translate real-world field feedback into actionable product and process improvements. Key Responsibilities Conduct field testing of new and existing consumable tooling to validate performance, reliability, and application fit. Provide on-site technical support to customers, mine supervisors, blasters, and drilling crews to resolve product issues. Work closely with the sales team to support customer trials, product demonstrations, and technical training. Translate field observations and customer feedback into engineering, manufacturing, and quality improvements. Design, revise, and support tooling products throughout the product lifecycle. Coordinate product testing programs, including test methods, data collection, and performance analysis. Prepare technical reports, documentation, and recommendations for internal teams and sales leadership. Support continuous improvement efforts through root cause analysis and corrective actions. Collaborate with Engineering, Quality, Product Management, and Manufacturing to align on product standards. Provide engineering support to the manufacturing plant, including CNC programming support, production setups, tooling, and gauging as needed. Qualifications Bachelor's degree in Mechanical, Industrial, Mining Engineering, or related field preferred. Equivalent hands-on technical experience will be considered. Experience in mining, underground drilling, quarry, or industrial manufacturing environments strongly preferred. Prior field experience as a blaster, mine supervisor, drilling lead, or technical specialist is a plus. Strong problem-solving skills with the ability to work directly with end users in demanding environments. Effective verbal and written communication skills. Ability and willingness to work in underground and quarry environments. Willingness to travel extensively throughout North America. Valid driver's license with a satisfactory driving record. Experience with parametric CAD software; Autodesk Inventor preferred. Why This Role Matters Directly impacts customer satisfaction and long-term relationships. Plays a key role in improving product performance and reliability. Ensures field knowledge drives smarter design and manufacturing decisions. Supports Brunner & Lay's reputation as a trusted technical partner in mining and construction tooling. About Brunner & Lay, Inc. Founded in 1882, Brunner & Lay, Inc. is a global manufacturer of hydraulic and pneumatic tool accessories serving the construction, mining, and demolition industries. Headquartered in Springdale, Arkansas, the company combines over a century of experience with modern manufacturing capabilities and a strong commitment to product quality and customer support. Benefits Competitive salary Paid holidays 401(k) plan Medical, dental, and vision insurance If you want, I can also provide: A shorter posting version for LinkedIn or Indeed A recruiter intake version with screening criteria A compensation-aligned version to set expectations early
    $55k-79k yearly est. Auto-Apply 60d+ ago
  • End User Compute Engineer

    Arganteal 3.9company rating

    Technical support engineer job in Bentonville, AR

    Job Title: Onsite End-User Computing Migration Specialist (1099 Contract) Technical Skills: Active Directory and Quest Migration ToolsContract Duration: 9 Weeks @ 40 hours per week (Lots of Travel Required) Location: Onsite work at nine (9) different locations. Airfare & Hotels will be pre-paid for you. Meals will be reimbursed. Engagement Overview We are seeking an experienced Onsite End-User Computing (EUC) Migration Specialist to support a multi-site workstation and identity migration initiative across nine (9) U.S.-based distribution centers. This role is 100% field-based with lots of travel for all nine (9) weeks of the engagement. You will be working onsite in coordination with a remote migration consultant who will be executing centralized cutover activities. The successful candidate will act as the on-the-ground execution, validation, and issue-resolution resource, ensuring workstation migrations, Active Directory joins, and user access transitions are completed successfully with minimal business disruption. Travel Requirements Travel is required to all nine (9) distribution center locations over the course of the engagement Candidate must be comfortable with frequent travel and onsite presence during migration windows Airfare and Hotels will be prepaid for you. Meals will be reimbursed. Key ResponsibilitiesMigration Oversight and Execution Monitor and support the onsite progression of workstation migrations while cutover tasks are executed remotely Coordinate onsite activities with the remote migration consultant to ensure proper sequencing and timing Move systematically through designated areas of each distribution center to support migration progress Validation and Quality Assurance Validate that workstations are successfully migrated and joined to the target Active Directory / tenant Confirm successful post-migration functionality including device access, domain membership, and policy application Perform spot checks and functional validation to ensure migration integrity End-User Support and Issue Resolution Assist users experiencing login issues or access problems following migration to the new tenant Troubleshoot and remediate issues related to the Quest Desktop Update Agent (DUA) Provide real-time support to minimize user downtime during and after migration events Communication and Coordination Serve as the primary onsite point of contact during migration activities Identify, document, and escalate issues promptly to the remote migration consultant Maintain clear and consistent communication regarding migration status, risks, and blockers Coordinate closely with local site contacts as needed to ensure smooth execution Reporting and Documentation Report daily progress, issues, and resolutions to the migration lead Track migration status across sites and provide feedback on readiness and completion Ensure issues are clearly documented and handed off appropriately Required Skills and Experience Proven experience supporting end-user computing migrations, workstation refreshes, or domain/tenant transitions Strong working knowledge of Active Directory and Windows workstation environments Hands-on experience supporting user login, profile, and access troubleshooting Familiarity with migration tooling such as Quest Desktop Update Agent (DUA) or similar utilities preferred Strong troubleshooting skills with the ability to work calmly in live cutover scenarios Excellent communication skills and the ability to work effectively with remote technical teams Preferred Qualifications Prior experience supporting multi-site or distributed environment migrations Experience working in warehouse, distribution center, or manufacturing environments Ability to work independently and manage onsite priorities with minimal supervision Work Environment Onsite work at distribution centers during active migration periods Fast-paced, execution-focused environment with real-time user interaction Close collaboration with remote technical resources and project leadership
    $77k-104k yearly est. Auto-Apply 4d ago
  • Print Production Technical Support

    Ricoh Americas Corporation 4.3company rating

    Technical support engineer job in Fayetteville, AR

    Profile This is an allocated position that exists only when business needs warrant it and must be approved by the Regional Director of Services. The role may involve one or more of the following functions for high-end equipment (Segment 5+): roll-fed press operation, copier operation, bindery, fulfillment, quality control, final check, pickup/delivery, facility maintenance, and mailroom duties. Reporting Structure: Reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration. Job Duties and Responsibilities Follow Ricoh Service Excellence performance requirements. Perform functions including copy and mail center services, convenience copier fleet management, and various support services. Operate and maintain high-end production equipment (e.g., roll-fed continuous production systems). Set up, calibrate, and ensure optimal performance of equipment. Ensure customer satisfaction by preparing, inspecting, compiling, and assembling projects accurately and on time. Meet deadlines while maintaining high-quality, error-free work. Achieve productivity standards as established by the facility. Maintain all required reporting tools. Calibrate equipment to match originals in color and quality. Transfer files electronically from the network to color equipment. Produce error-free work using duplication equipment. Maximize print performance by multitasking on print equipment. Troubleshoot hardware and software issues. Maintain machine performance by resolving simple issues (e.g., clearing jams, refilling toner). Present a professional appearance and maintain a clean, organized workspace. Manage inventory of equipment parts per company guidelines. Meet attendance standards, including punctuality and overtime as required. Organize jobs by validating job name/number and reviewing instructions. Perform servicing and repair procedures including diagnostics, installation, removal, and retrofits. Demonstrate digital competencies for assigned products. Troubleshoot and repair or replace equipment components. Complete technical training on new equipment. Perform other duties as assigned. Qualifications Education & Experience: High school diploma or equivalent required. Minimum of 3 years of related experience. Preferred: 3 years of experience in a roll-fed printing environment. Technical aptitude for setting up and operating complex printing equipment. Knowledge, Skills, and Abilities Excellent customer service skills. Strong organizational and prioritization abilities. Ability to use, calibrate, and troubleshoot office and technical equipment. Working Conditions, Mental and Physical Demands Typical office environment with adequate lighting, ventilation, and normal temperature/noise levels. Diverse work assignments requiring interpretation and application of complex material. Some physical effort required: walking, standing, bending, reaching, lifting/carrying objects up to 50 lbs. Moderate dexterity: regular use of calculator, keyboard, hand tools, and eye/hand coordination. Note: The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.
    $98k-154k yearly est. Auto-Apply 24d ago
  • IT Help Desk Support - Level II

    K2 Staffing

    Technical support engineer job in Springdale, AR

    Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $32k-52k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Fort Smith, AR

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $52k-70k yearly est. 12d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Fayetteville, AR?

The average technical support engineer in Fayetteville, AR earns between $43,000 and $87,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Fayetteville, AR

$61,000
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