Post Job

Technical Support Engineer Jobs in Fort Lauderdale, FL

- 725 Jobs
All
Technical Support Engineer
Technical Support Specialist
Information Technology Professional
Computer Technician
Network Support Technician
Systems Support Engineer
Systems Engineer
Information Technology Specialist
Support Specialist
Junior Technical Specialist
Desktop Support Specialist
Service Engineer
Production Support Technician
Information Technology Administrator
  • Junior Specialist

    Stevendouglas 4.1company rating

    Technical Support Engineer Job 25 miles from Fort Lauderdale

    We have immediate opportunities for entry to junior level professionals interested in leveraging their proven success and expanding their career in the financial services industry. The Submission Specialists work in a casual, fast-paced office environment in Downtown Doral; they function within cooperative teams to ensure that our clients receive the working capital they need to grow their business. There is extensive training provided and an emphasis on internal promotion opportunities Description of Responsibilities (after a 1-2 week training period): • Accurately and thoroughly audit/review bank statements, application submissions. • Quickly interpret bank statements for key information such as average daily balances, debits, revenue credits, negative days, NSF's, number of deposits, and other criteria as determined. • Identify and flag any trends that may increase underwriting risk. • Review credit and business scores, ownership records, mortgage or lease records, site inspections or other factors used by senior underwriters. • Successfully meet or exceed all Company established performance/production metrics • Proven time management skills. • Proven ability to work independently, accurately, quickly while focusing on details. • Proficient in Microsoft Office, particularly in use of Excel; able to navigate Excel spread sheets. • Bilingual (English/Spanish)
    $39k-71k yearly est. 2d ago
  • Information Technology Professional (IT Support)

    Us Navy (Wavemaker) (USD 3.8company rating

    Technical Support Engineer Job 20 miles from Fort Lauderdale

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education . You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors . Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
    $45k-67k yearly est. 4d ago
  • Battery Management Systems Engineer

    Insight Global

    Technical Support Engineer Job 40 miles from Fort Lauderdale

    Required Skills & Experience 5+ years of Process Controls experience within Battery or Solar Bachelors in Engineering (any discipline) Working experience with networked based communication and control architectures Nice to Have Skills & Experience Experience with Modbus, OPC, and DNP3 protocols Experience with functional safety standards e.g. IEC 61511/61508 or equivalent protection concepts Experience with DCS/PLC based control implementations e.g. Controllogix, Ovation, PCS7, DeltaV Working knowledge of power fundamentals and voltage control RNG, LNG and/or H2 gas process and/or combustion experience Closed Loop, PLC, PLD, Resource Management experience working with Battery supplier like Samsung, BYD, and CATL Job Description Insight Global is looking for a Controls Engineer to join their team for renewable clients. This Engineer with be responsible for engineering expertise and guidance conceptualizing, interpreting, and executing assignments related to continuous control of energy conversion and storage processes, Plans and develops engineering projects which have important impact on major company programs. Acts as subject matter expert to individuals within and outside the organization with responsibility to act independently regarding technical matters pertaining to individual's field. Provides technical support to project developers and peer engineering disciplines. Incorporates feedback from operating engineers for failure mitigation and quality improvement. Performs system and factory acceptance testing for new controls and system mods and upgrades. Provides technical leadership in the functional specification, design, implementation and testing of control solutions. Ensures the organization's SCADA networking and operating requirements are addressed. Hourly Pay $70-$75/HR
    $70-75 hourly 10d ago
  • Systems Support Engineer

    Blue Signal Search

    Technical Support Engineer Job 17 miles from Fort Lauderdale

    Our client, a prominent and fast-growing law firm with a focus on personal injury and property damage, is currently seeking a motivated and skilled Systems Support Engineer to enhance their IT team. This role offers the opportunity to support end users in the effective use of various software applications, ensuring the smooth functioning of business operations across the company. The role includes troubleshooting, maintaining, and upgrading software applications, contributing to the development and implementation of new applications, and supporting the ongoing needs of business operations. This Role Offers: Competitive wage, generous Paid Time Off, and paid holidays, bereavement, and sick leave to support your work-life balance. Extensive benefits selection including Group Medical, Dental, and Vision Plans, with supplemental benefits covered by the employer. Take advantage of our 401K Retirement Savings Plan, featuring a firm match to help you secure your financial future. Participate in annual performance reviews to discuss your progress, set goals, and plan for continued growth and success within the company. Focus: Provide technical support for business-critical applications, ensuring efficient and effective software usage across the organization. Troubleshoot software and application issues, working closely with internal stakeholders, including development teams and business units. Assist in software testing, deployment, and maintenance, ensuring system stability and performance. Develop and implement training programs to improve user proficiency with internal applications. Analyze recurring technical issues, recommend solutions, and contribute to process improvements. Maintain detailed documentation of support cases, resolutions, and best practices to enhance knowledge-sharing. Research new software solutions to support business objectives and technological advancements. Skill Set: Bachelor's degree in Computer Science, Information Systems, or equivalent experience. Certifications in Microsoft Azure or related technologies preferred. Strong expertise in enterprise and desktop applications, including Microsoft Office Suite and database management. Proficiency in SQL and troubleshooting methodologies. Ability to analyze, diagnose, and resolve technical issues effectively. Strong communication skills with the ability to provide user-friendly explanations of technical concepts. Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Strong teamwork skills, capable of collaborating effectively with colleagues and providing mentorship to junior legal staff. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
    $58k-83k yearly est. 10d ago
  • IT Sourcing and Procurement Specialist

    Us Tech Solutions 4.4company rating

    Technical Support Engineer Job 48 miles from Fort Lauderdale

    We are seeking a highly skilled IT Sourcing and Procurement Specialist to join our dynamic team, with a specific focus on supporting Mergers and Acquisitions (M&A) projects. The IT Sourcing and Procurement Specialist will be responsible for managing the sourcing, procurement, and vendor management activities related to IT Software, Hardware, Telecom, and Services with a particular emphasis on M&A projects. This role requires a strategic thinker with strong negotiation skills and a deep understanding of IT procurement processes. Responsibilities: M&A Project Support: Lead IT sourcing and procurement activities for M&A projects, including due diligence, planning, and execution. Vendor Management: Identify, evaluate, and manage relationships with IT vendors and service providers to ensure optimal performance and cost-effectiveness throughout M&A cycle Contract Negotiation: Negotiate contracts and agreements with IT vendors, ensuring favorable terms and compliance with company policies. Cost Optimization: Develop and implement strategies to optimize IT procurement costs while maintaining high-quality standards. Risk Management: Assess and mitigate risks associated with IT procurement and vendor relationships, particularly in the context of M&A activities. Stakeholder Collaboration: Work closely with internal stakeholders, including IT, finance, legal, and business units, to align procurement strategies with organizational goals. Market Analysis: Conduct market research and analysis to stay informed about industry trends, pricing, and emerging technologies. Reporting: Prepare and present reports on procurement activities, cost savings, and vendor performance to senior management. Experience: Minimum of 5 years of experience in IT sourcing and procurement, with a focus on M&A projects. Strong negotiation and contract management skills. Excellent analytical and problem-solving abilities. Proficiency in procurement software and tools. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Knowledge of industry best practices and emerging trends in IT procurement Skills: M&A Project Management: Expertise in sourcing and procurement activities during M&A processes. Vendor Management: Ability to identify, evaluate, and manage IT vendors. Contract Negotiation: Strong skills in negotiating favorable terms and ensuring compliance. Cost Optimization: Experience in developing strategies for reducing IT procurement costs. Risk Management: Assessing and mitigating procurement-related risks in M&A. Stakeholder Collaboration: Ability to work closely with cross-functional teams like IT, legal, and finance. Market Analysis: Researching and staying updated on industry trends and technologies. Analytical & Problem-Solving: Strong analytical abilities to evaluate and resolve issues. Communication Skills: Excellent written and verbal communication for reports and presentations. Procurement Software Proficiency: Familiarity with procurement tools and systems. Preferred: Relevant certifications (CPSM, CISA), and experience in fast-paced environments. Education: Bachelor's degree in Information Technology, Business Administration, or a related field. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Mohina Recruiter's email id: ***************************** Job ID: 25-31483
    $55k-82k yearly est. 6d ago
  • PC Technician

    Hamilton Barnes 🌳

    Technical Support Engineer Job 24 miles from Fort Lauderdale

    Would you like to join a global Cisco Gold Partner as they go through a rapid expansion into the US?! My client is looking for PC Hardware warranty Field Service Technicians in Boston! You will be joining the team based in Boston, working towards providing the best Service to their clients! They are offering organic career progression from day one. Responsibilities: Deliver onsite technical hardware support and repair services for a range of devices including Laptops, Desktops, Workstations, Tablets, and related equipment, catering to both commercial and residential clients. Perform installations, maintenance, upgrades, and repairs on IT products. Ensure compliance with all contractual Service Level Agreements (SLAs) and meet contractual obligations. Demonstrate strong customer support skills and maintain timely communication with all stakeholders. Collaborate effectively within a team and communicate efficiently. Manage multiple issues simultaneously and prioritize tasks accordingly. Complete all administrative duties following established policies and guidelines for each service call. Execute routine maintenance tasks within agreed-upon timelines, such as parts administration. Accept and fulfill service calls within established Service Level Agreements (SLAs) and company standards for each client. Adhere to company security, safety, technical, and quality standards and procedures to ensure high customer satisfaction. Additional requirements may apply upon extension of employment offer. Skills: Ability to lift and move various computer equipment weighing up to 50 lbs. Possess required certifications for PC repairs. Must have a basic repair tool kit, personal computer, and mobile cellular phone. Accountabilities: Obtain necessary certifications for PC repairs. Conduct fault diagnosis, troubleshooting, and effective break-fix repairs on Laptop and Desktop PCs. Possess working knowledge of operating systems, hardware, commonly used software, and standard applications. Install, test, and configure desktops, laptops, tablets, etc. Utilize software images for operating system installations. Perform upgrades and component replacements including memory, hard drives, SSDs, screens, keyboards, etc. Manage parts inventory in line with return deadlines. Update the system in real-time and complete tasks accordingly Experience: Secondary secondary/high school education with a relevant technical qualification and 12 months + of relevant work experience. PC certifications and/or repair experience are preferred. Experience with deskside support and ticket management tools is advantageous. Package: $20- $24 per hour 401k Health Vision & much more
    $20-24 hourly 1d ago
  • PC TECHNICIAN

    City of Lake Worth Beach 3.5company rating

    Technical Support Engineer Job 34 miles from Fort Lauderdale

    The City of Lake Worth Beach invites qualified individuals to apply for the position of PC Technician - FT. This Full-Time Non-Exempt position is based on a 40-hour work week with a pay rate of TBD. Pay Rate: TBD based on qualifications and experience. This position is part of the Public Employees Union (PEU) collective bargaining agreement. The individual in this position will work out of 120 North G Street, Lake Worth Beach, FL 33460. In addition, this position offers: Vacation and Sick Leave Accruals 14 Paid Holidays City of Lake Worth Beach Medical Benefits that include Life Insurance, Dental and Vision coverage Retirement Plan JOB SUMMARY: A skilled technical position responsible for the installation and maintenance of the City's information technology systems, including personal computers, printers, scanners, and other computer equipment. Work is performed in accordance with established schedules and under the general supervision of the Information Technology Manager and is reviewed while in progress through observation and achieved results. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serves as first point of contact for users with PC hardware and peripheral as well as software issues, including, but not limited to hardware repair requests, software updates, MS Office products, CentralSquare Technologies Enterprise Resource Planning software (ERP), and other user applications. Troubleshoots issues with users in all applications and is one of the liaisons between vendor application support and the City's end users. Assist with the loading and configuring of all personal computer software and hardware peripherals. Keeps current on personal computer software updates and informs management and department members as changes may affect personal computer and network operations. Maintains, configures and provides user support for the city's telecommunication systems, including phone systems, cell phones, internet, and other related services. Install and test software including operating systems, office applications, virus protection, and any other applications used by the city. Perform Updates to desktops and laptops. Provide input for the technical specifications for the purchase of new hardware and software and evaluate proposals for the implementation of hardware and software. Manage and maintain inventory of IT assets. Manage an Active Directory Domain. Add/Remove users, computers, printers, and adjust group membership based on requirements Provide IT support for Commission meetings and city events The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the installation, maintenance, and repair of computer hardware and related equipment. Knowledge of various operating systems including Windows 11. Knowledge of various software packages including Microsoft Office products and Adobe products. Knowledge of Microsoft Active Directory. Skill in troubleshooting, diagnosing, and repairing hardware and software problems. Skill in the installation and maintenance of computer hardware and software. Skill in oral and written communication. Able to communicate orally in the English language with customers, clients, and the public using a telephone, face to face, one to one setting, or using data network systems. Able to produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar. Able to act independently and logically to implement policies of supervisor. Able to comprehend and make inferences from written material. Able to learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting. Able to enter data or information into a PC or other keyboard device. Able to effectively manage multiple tasks at once. Able to maintain effective working relationships with co-workers and staff at all levels of the organization. EDUCATION AND EXPERIENCE: Graduation from high school, or a GED from a properly accredited institution of learning. Associate degree in computer sciences highly desired but not required. Eighteen (18) months of documented experience supporting end-users in a Microsoft Windows Enterprise domain. Must have been employed in a position supporting end-users in a Microsoft Windows Enterprise domain for the past six months. PHYSICAL REQUIREMENTS: Depending on functional area of assignment, tasks involve the periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (up to 50 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Tasks may involve some climbing, stooping, kneeling, crouching, or crawling. All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation. Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed. The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Applicants for positions with the City of Lake Worth Beach should know and be aware of the following: Applicants for employment who become candidates for available employment positions should note employment is contingent upon satisfactory completion of all reference checks and pre-employment physical satisfaction. Upon request, information on the nature and scope of an inquiry will be provided under FS 119. Furthermore, some of the job classifications within the City of Lake Worth Beach workforce are covered by Collective Bargaining Agreements with a union. Consistent with Chapter 447 of the Florida Statutes, a bargaining unit employee has the right to join or not join the union. However, the Union is not obligated to represent a non-member. PI0928f594691a-26***********7
    $32k-41k yearly est. 2d ago
  • Service Engineer I- Electrical

    Integrated DNA Technologies (IDT 4.3company rating

    Technical Support Engineer Job 24 miles from Fort Lauderdale

    Integrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we realize that although science may be uniform, people are unique. We promote a culture where engaged people are motivated and have opportunities to achieve their full potential, as part of one global team. IDT is one of the 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. This position is part of the Technology Sustainment team located in Coralville, IA and will be onsite. At IDT, we are one global team. We celebrate our differences, engage in healthy debate, and are inclusive. Together, we accomplish great things In this role, you will have the opportunity to: Inspect and troubleshoot complex systems, benchmark, and improve system performance of engineered systems and equipment. Initiate and fill out logs, reports, and forms as required for equipment assembly, test, and validation. Contribute to requirement gathering and sustainment of custom biology manufacturing equipment. Including liquid handling equipment, chemical process systems, Robotic and other automated work cells. Other duties as assigned. The essential requirements of the job include: Education: Bachelor's degree in engineering with 0-2 years of experience OR Tech Degree and 2+ years of relevant experience required. Understanding of electrical components and basic circuit troubleshooting. Understanding of foundational design documentation, including; electrical schematics, P&ID's, and I/O lists. Willingness to learn control panel design, software development, electrical and mechanical safety standards, tools, and principals involved in the manufacturing of custom oligonucleotides. Ability to independently troubleshoot electro-mechanical equipment and instrumentation. It would be a plus if you also possess previous experience in: Experience with HMI design and troubleshooting, preferably Beckhoff Experience in rapid prototyping Experience with 3D modelling, preferably Solid Edge We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
    $78k-114k yearly est. 8d ago
  • Practice Support Specialist - Aesthetics - Miami

    Direct Sales Recruiting, LLC

    Technical Support Engineer Job 24 miles from Fort Lauderdale

    Practice Support Specialist - Aesthetics My client is a global medical device company that manufactures innovative technologies and solutions that specifically target dermatology and plastic surgery. They are seeking to hire a Practice Support Specialist responsible for helping to implement strategies to drive success of client's practice and utilization of products/solutions. In this role, you will help manage accounts and provide support at events, conferences and tradeshows. Responsibilities: Assist in implementing strategies to drive client success Provide support at events, tradeshows and conferences Support management of assigned sales accounts Upsell; suggest new/additional products and services to existing customers Establish and maintain existing client relationships that ensure retention and increase business Maintain product/service knowledge, attend trainings as needed Travel to client sites Requirements: Bachelor's Degree required Min. 1-2 year of Aesthetics experience currently working within a practice Patient-facing experience required Bilingual Spanish required Experience doing patient consults and upselling Experience in Aesthetics and/or cash-based medicine Social media marketing skills Experience with Meta Post Scheduling (Facebook and Instagram) Strong Communication & Presentation skills Excellent Analytical & Organizational skills Ability to multi-task and prioritize Proficient in Microsoft Office suite Proficient in Canva required and Meta or HubSpot Scheduling Ability to travel within territory as needed Offering: Base Salary $60,000 Quarterly Bonus $10K/quarter Year 1 @ plan $100,000 Car Allowance Full Benefits Package Direct Sales Recruiting, LLC, (DSR) and DirectHR are National Recruitment organizations partnering with National, Regional and Local Clients to bring qualified candidates a career and a future. DSR offers over 50 years combined Recruitment, Sales and Management experience. We are, along with our clients, an Equal Opportunity Employer and are committed to hiring and supporting a diverse workforce. A M/F/D/V
    $60k yearly 2d ago
  • Technical Support Specialist

    Path Medical 3.8company rating

    Technical Support Engineer Job 8 miles from Fort Lauderdale

    Qualifications: Education: Associates Degree or technical Diploma in a Computer Science or Engineering specialty. Experience: General computer knowledge coupled with a background in networking and IP device management. Detailed knowledge of Windows features and functions related to Active Directory domain membership is important. Experience with Citrix and thin-client computing is a plus. Licensure: N/A Registration: N/A Certification: Preferred but not required: A+, N+, MCP, MCSE or any IT Security cert. Job Description: The Technology Support Specialist has a mix of responsibilities: * Field service for locations in southwest central, and northeast Florida locations, with a few others in Minnesota and New Mexico. Most of the field service is performed with remote access tools and telephone support from the Sarasota corporate office so travel is generally 20% or less. * User account management for Active Directory and several corporate applications, adding and maintaining user accounts according to documented protocols. * Review of systems and records extracts from various sources to identify trends, manage user access privileges, track inventory, and other projects as assigned. * End-user application support for retail apps like MS Office Excel or Word, Abode Acrobat and the various browsers used by the company The role of Technology Support Specialist ensures timely resolution of support requests and clearly communicates with other IT team members to report on new issues and pick up new assignments. Job functions include: * Onsite technical support when remote support is not able to resolve an issue. * Installation and support for OS and apps for PCs, laptops and mobile devices. * Installation and support for printers, scanners and associated applications. * Problem-solving user issues with hardware and various company applications. * Protection of Path Medical's confidential information by making sure protected health information is secured at all times, per HIPAA regulations. * Adherence to company policies and procedures. * Performing other duties as assigned. This role is a representative of company administration when interacting with clinics so a high level of professionalism and customer service is a key skill for this position. Occupational Exposure: * Low possibility of incidental exposure to blood borne pathogens or chemical hazards * Low possibility of radiation hazard when working with X-Ray computer equipment * Direct patient contact is not a job requirement, however work is occasionally performed in clinical areas inside medical offices. Mental Demands: Requires: * Patience, resourcefulness and an ability to solve complex problems * Frequent judgment calls and situational awareness, in response to technical priorities, actual events or drills. * English language skills adequate for high-level written, interpersonal, and telephone communication; other language skills are a plus but not required. * Driving between offices in sometimes dense traffic, with mileage and tolls fully reimbursed. * Mental agility to gracefully accommodate changing priorities and competing calls for support. Physical Demands: Requires the ability to: * Move quickly in response to assignments * Sit and stand for long periods * Reach overhead and underdesk regularly * Lift up to 40 lbs. occasionally and up to 10 lbs. frequently Communication: * Communicates effectively and professionally with fellow employees regarding issues * Documents effectively in ticketing systems, following issues to resolution. * Assists in sharing information to ensure successful completion of assigned projects. * Openly suggests and discusses issues, concerns, ideas or solutions that may improve operations or add efficiency.
    $41k-61k yearly est. 60d+ ago
  • IT Systems Administrator

    Watsco 4.4company rating

    Technical Support Engineer Job 13 miles from Fort Lauderdale

    Hiring for the following location(s): 1525 NW 3rd Street, Deerfield Beach, Florida 33442 Here is what you will be doing as part of the team: We are seeking a skilled and proactive IT Systems Administrator with expertise in networking, security, and IT infrastructure management to join our dynamic team. The ideal candidate will have hands-on experience with Cisco and Azure network infrastructures, advanced routing protocols like BGP, and a strong understanding of cybersecurity principles to ensure the ongoing security and stability of our IT environment. Additionally, familiarity with the Freshservice ticketing system and a customer service-oriented approach are highly desirable. About Us Looking for a cool job? Join the HVAC industry leader! Gemaire Distributors is a fully owned subsidiary of Watsco, Inc. (NYSE: WSO), the largest network of HVAC distribution businesses in the U.S. As one of Watsco's subsidiaries, Gemaire distributes top-quality HVAC/R equipment and supplies from more than 110 locations in 12 states including Florida, Georgia, North Carolina, South Carolina, Mississippi, Texas, Virginia, Alabama, Louisiana, California, Nevada and Arizona. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best in class service. As a member of the Gemaire team you will enjoy: Exciting opportunities with a company that is growing Great work hours! Standard business hours are Monday-Friday with occasional Saturdays Competitive pay Paid time off Tuition assistance Medical, dental, and vision insurance Life insurance coverage 401(k) Plan Employee Stock Purchase Plan Short Term/Long Term Disability Health Savings Account with employer contribution Employee Referral Program Employee Purchase Program Don't Leave Your Future Up in the AirApply for a COOL Job Today! Job Requirements Duties and Responsibilities• Design, implement, and maintain network infrastructure, including Cisco Meraki, Cisco Firepower.• Configure and support advanced routing protocols, including BGP, to ensure optimal network.• Monitor, identify, and resolve network and infrastructure issues while proactively addressing• Implement and enforce cybersecurity best practices using tools such as SentinelOne.• Manage and configure Microsoft Endpoint Manager (formerly Intune) and Desktop Central• Ensure seamless integration and management of Azure Active Directory (AzureAD) • Provide exceptional support through the Freshservice ticketing system, ensuring timely.• Collaborate with the IT team to document network designs, processes, and troubleshooting.• Stay updated on emerging technologies and security trends to recommend and implement. Required Qualifications• Proven experience with Cisco networking (Meraki, Firepower) and Azure network infrastructures.• Strong understanding of BGP and advanced routing protocols.• Demonstrated expertise in cybersecurity concepts and tools (e.g., SentinelOne,ThreatLocker,Cisco Umbrella).• Familiarity with Microsoft Endpoint Manager (Intune), DesktopCentral, and AzureAD.• Excellent troubleshooting, problem-solving, and analytical skills.• Customer service-oriented with strong communication and interpersonal skills. Preferred Qualifications• Experience with Freshservice or similar IT ticketing systems.• Relevant certifications, such as CCNA, CCNP, Azure Administrator Associate, or Security+. Work Schedule: Hybrid Schedule, working 2 days minimum at the office/branch a week. Physical DemandsDemand FrequencySedentary - Lifting 0-10 pounds OccasionalLight Lifting - 10-20 pounds NeverModerate Lifting - 20 to 50 pounds NeverHeavy Lifting - 50 to 100 pounds NeverPulling/Pushing, Carrying NeverReaching or working above shoulder NeverWalking OccasionalStanding OccasionalSitting ConstantStooping NeverKneeling NeverRepeated Bending NeverClimbing NeverDesk Work/Computer use/Telephone use ConstantOperating a motor vehicle NeverOperating a commercial vehicle NeverOperating warehouse equipment, forklift, baseloid lift etc NeverOther - Talk, Drive, visit customers etc. Occasional EEO Statement: Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.
    $68k-84k yearly est. 6d ago
  • Technical Support Specialist

    Gaumard Scientific 4.2company rating

    Technical Support Engineer Job 24 miles from Fort Lauderdale

    Be a part of our talented team, let's grow together! Gaumard's Technical Support team are trained product experts who help end-users troubleshoot and resolve product-related technical issues related to our wide variety of human patient simulators. Our ideal candidate has excellent interpersonal skills and is naturally a solutions-oriented individual who enjoys interacting with end-users to resolve tech-related issues, provide timely resolution of customer issues, and internal support teams with or product-related problems. SUPERVISION RECEIVED AND EXERCISED: Receives direct supervision from the Technical Support Manager. Does not exercise supervision over any other position. DUTIES AND RESPONSIBILITIES: Provides product-related support via telephone
    $41k-73k yearly est. 54d ago
  • Technical Support Specialist

    Logistics Systems Inc. 3.9company rating

    Technical Support Engineer Job 8 miles from Fort Lauderdale

    Department: IT Support Travel Requirement: Up to 20% Position Type: Full-Time Exempt We are seeking a skilled and experienced Computer Technician with a minimum of 3 years' experience to join our IT Support team. In this role, you will provide advanced technical support and ensure effective operation of computer systems and peripherals. The ideal candidate will have a strong background in user support, excellent communication skills, and a passion for technology. Key Responsibilities: Deliver basic computer hardware and printer support, including the sanitization of equipment. Assist users with Microsoft Office products (Word, Excel, etc.), promoting best practices and troubleshooting issues. Manage inventory of IT equipment, ensuring accurate updates and orders using Excel spreadsheets. Utilize various barcode scanner devices for efficient inventory management. Oversee ticket management processes to track and resolve user support requests in a timely manner. Set up, configure, image, and install software on computers and peripherals. Configure and troubleshoot Cisco IP phones, ensuring users have the necessary support for communication needs. Troubleshoot Windows-based systems, Microsoft Office software, and laptop/desktop hardware issues effectively. Maintain excellent customer service standards through effective communication with customers, peers, and management. Required Skills and Qualifications: Basic knowledge of computer hardware and printer support. Proficiency in Microsoft Office products (Word, Excel, etc.). Strong inventory management skills. Experience using barcode scanner devices. Familiarity with ticket management systems. Ability to manage data effectively, particularly inventory updates in Excel. Excellent written and verbal communication skills. Experience with computer setup, configuration, imaging, and software installation. Knowledge of troubleshooting Windows operating systems and Microsoft Office software. Strong customer service skills, focused on user satisfaction. Preferred Qualifications: Previous experience 3 years in a technical support role Familiarity with network setups and basic networking concepts. Active Clearance Additional Information: This position may require occasional travel (up to 20%) to support users at various locations. If you enjoy providing exceptional user support and mentoring others in a technical environment, we encourage you to apply!
    $46k-70k yearly est. 22d ago
  • IT Support Specialist II

    Icare Health Solutions Enterprise 4.8company rating

    Technical Support Engineer Job 24 miles from Fort Lauderdale

    Full-time Description An advanced level position that provides advanced help desk support to end users over email, phone, or in person. Resolves internal and external customer concerns raised during installation, operation, maintenance or product application or compatibility matters in a manner that support the achievement of satisfaction, growth, and operational excellence goals Essential Functions Provide onsite desktop support including the use of hardware, software, and cloud-based applications Responsible for creating user accounts in Active Directory/Adaxes and Exchange email systems Troubleshoots and resolves common issues with desktops/laptops, mobile devices (Cell phones, tablets, etc.), printers, and/or applications Supports, monitors, tests, and troubleshoots network, application, and security problems Assists with setup, configuration, and installation of devices, equipment, software, printers, and other peripherals User provisioning and deprovisioning Document break/fix activities in online ticketing system and maintain documentation for processes and procedures Maintain inventory and other spreadsheets/databases Manage escalated tickets from the Level-I technicians to help troubleshoot and repair Take and prioritize telephone, email, and helpdesk inquiries as well as determine when to escalate to higher level technicians General assistance with office technology-related issues as needed Maintain an in-depth knowledge of the products/software Act as a customer advocate, championing issues which have an impact on customer operations as they relate to products/software Requirements Job Specifications Typically has the following skills or abilities: Bachelor's degree in Business Administration, Computer Science, or related field; in lieu of degree 4 years functional experience in help desk, IT support, or related experience Knowledge of Microsoft Office 365 Experience supporting email Basic understanding of IT security principles Ability to work independently and critically think through issues with minimal instruction/direction Ability to set up and troubleshoot computers, including installing and configuring computers, and printers Demonstrated interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities High degree of accuracy and proficiency in problem identification and diagnosis for most working situations, including those that present a moderate degree of complexity Ability to travel to onsite locations for technical support as required. Effective verbal and written communication skills Ability to communicate and collaborate across multiple teams and locations Demonstrated ability to work independently and within a team with minimal supervision; takes initiative to effectively carry out responsibilities Demonstrated ability to learn, support change management, and assimilate new information quickly Ability to use independent judgment/discretion for problem escalation on more complex issues or situations and coach less experienced representatives in basic procedures Preferred Skills Bilingual (English / Spanish) Experience or understanding of healthcare industry or terminology #LI-ONSITE The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here . Salary Description $23.50 - $25.50
    $36k-49k yearly est. 24d ago
  • Technical Support Specialist

    Wgi 4.3company rating

    Technical Support Engineer Job 41 miles from Fort Lauderdale

    We are seeking a Technical Support Specialist to be part of our team in our Corporate Headquarters in West Palm Beach FL office. In this position you will be responsible for supporting users locally and remotely with IT related issues. At WGI, you will find talented, passionate associates providing exceptional service in collaborative, team-driven environments, all while having fun and enjoying the work they do. We work to stay ahead of the curve by investing in the latest tools and technology. As one of the nation's top consulting firms, we consistently strive to promote efficiency, cultivate a culture our associates can proudly embrace, and empower our associates to advance their career growth at WGI, and beyond. WGI is always looking for remarkable individuals to join our team and help us grow in our vision. If you think you are an innovative, self-motivated team-player, and want to shape your community, join our WGI team today! WGI offers a complete Benefits package including: Medical, Dental, Vision, LTD & STD, Life Insurance, 401k with match, PTO, Holidays, HSA with company contribution, Pet insurance, and Employee assistance program. #LI-onsite Responsibilities Setup, installation, maintenance and troubleshooting of hardware, software, and network operations/infrastructure Developing training materials and procedures Instructing users on the proper use of the corporate network Maintaining hardware/software inventory Documenting policies and procedures Hardware/software evaluations Running backup and recovery jobs as required Qualifications Degree in Management Information Systems, Technical Certifications, and 1 to 2 years related experience Must be available to travel to multiple office locations Build, configure, and troubleshoot PC's in a Windows network environment (Apple Mac experience in a Windows environment a plus) Working knowledge of Windows Servers, Windows OS, and VMware Install and support enterprise wide applications (e.g. Microsoft Office) Install and configure new printers/copiers/plotters and other peripheral equipment Work with management and end users to establish requirements for new systems or modifications Knowledge of Cisco Call Manager and Cisco switches and routers a plus Achieve IT system objectives by gathering applicable data, identifying and evaluating options, and recommending a course of action Excellent oral and written communication skills Team player who is self motivated but can work independently as needed Applicants must be currently authorized to work in the U.S. on a full-time basis. We are unable to sponsor or take over sponsorship of employment visas Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting. Hand-eye coordination is necessary to operate a computer, keyboard and mouse. Use of a telephone headset will allow for virtual communication with team members through Zoom and/or Microsoft Teams. While performing the duties of this job, the employee is often required to sit for prolonged periods, use hands/fingers to handle, feel or operate objects, tools or controls and reach with hands and arms, speak and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. If you have what it takes to join our growing organization and want to be part of a dedicated team, please apply today. In return, WGI provides a competitive salary and an outstanding work environment. WGI is an Equal Opportunity Employer/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.
    $41k-73k yearly est. 8d ago
  • Technology Support Specialist - School of Film & Television

    Loyola Marymount University 3.5company rating

    Technical Support Engineer Job 28 miles from Fort Lauderdale

    The Technology Support Specialist duties include installing, modifying, and repairing computer hardware systems, software deployment via cloud-based MDM imaging, performing annual software renewals, and providing technical assistance and training to system end users. Additional duties include monitoring and maintaining School of film and Television (SFTV) related infrastructure resources used for facilitating teaching, learning, and coursework content. The Technology Support Specialist position also supports major project initiatives, field testing, and recommendation of future hardware and software. This position will provide daily support to SFTV, including all public computing spaces, labs, group study rooms, staff conference rooms, performance spaces, and specialty rooms. This position reports directly to the Manager of Learning Space and Lab Technology, Information Technology Services. Day-to-day operational tasks and duties will be coordinated between the Manager of Learning Space and Lab Technology and an SFTV representative(s) designated by the college dean. Primary job functions require exercising discretion and independent judgment on a frequent basis. Position Specific Responsibilities/Accountabilities • Serves as ITS liaison to the School of Film and Television. Maintaining a professional and service-oriented relationship with the college is the foundation of the role. • Coordinates installation and maintenance of computer hardware in classrooms, specialty labs and spaces, and SFTV theaters and screening rooms. • Coordinates software deployment via JAMF MDM cloud deployment software, with the goal of installing the majority of software and end user preferences remotely via JAMF Policy and Configuration Profile implementation. Some software titles, such as AVID Media Composer, ProTools, etc. may need to be installed manually per workstation. • Coordinates with the Manager of Learning Space and Lab Technology the preventative maintenance of all instructors' workstations and associated equipment in general purpose classrooms and other learning spaces. • Acts as a point-of-contact for both the Network and Server Infrastructure teams to effectively identify, communicate, and address issues or concerns within SFTV. • Gathers and/or creates information and maintains documentation on School of Film and Television computers and infrastructure resource including inventory asset management. • Responds, diagnoses, and resolves client inquiries concerning systems operation, system hardware, and software problems. Researches complex issues related to software and hardware issues and identify solutions. Directs appropriate issues to other related support organizations. • Organizes, tests, recommends, and implements new software or hardware options for School of Film and Television labs and classrooms. • Recommends and develops preventive maintenance and asset refresh plans for computer labs and learning spaces, conference rooms, and other public computing areas. • Maintains and updates labs in accordance with Information Technology policies and procedures. • Provides updates, status, and completion information to appropriate manager, Director and/or the Vice President for Information Technology, through problem request tracking system, via voice mail, e-mail, or in-person communication. • Assist with other ITS managed computer labs when needed. • Perform other duties as assigned or requested. Loyola Marymount University Expectations Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service. Requisite Qualifications • Typically a Bachelor's degree or equivalent. Related training and/or equivalent combination of education and experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of changes in technology. • Minimum 1 year of related experience. • Experience with JAMF cloud mobile device management, particularly proficiency in scripting and deployment of configuration profiles. • Experience with technical documentation, technical training and troubleshooting, and/or technical instructional design strongly preferred. • Preferred experience working in or with a studio/media production/post production environment. • Apple hardware and software certification preferred. • Strong customer service skills and the ability to communicate technical information to supported faculty, staff and students in a user-friendly manner. • Sound communication skills (both written and oral) evidenced by background in preparing comprehensive reports and executive summaries incorporating complex, highly technical information. • Demonstrated knowledge in the areas of Windows and mac OS operating systems. Familiarity with various types of peripherals including (but not limited to): web cameras, printers, scanners, external storage media, input devices, and lockdown devices. • Working knowledge handling and using media production equipment such as film cameras, projection systems, lighting modules and other related equipment. • Comfortable installing and troubleshooting media editing and production software such as AVID Media Composer, AutoDesk Maya/Entertainment Suite, Adobe Creative Cloud Suite, and Pro Tools, among others. • Familiarity with the Microsoft Office 365 ecosystem, especially Outlook and Teams. • Familiarity with Box cloud content management system, as well as working knowledge of Zoom videoconferencing meetings and webinars. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constantly required to sit, feel, use finger movement, speak clearly, hear conversation, see near and far. Frequently required to stand and walk. Occasionally required to lift, carry and push up to 50 lbs., stoop, kneel, reach high and low, use depth perception. For full consideration, applicants should submit the following items: 1) a current and comprehensive resume and 2) cover letter. #HERC# / #HEJ# Staff Regular Salary range $28.94 - $36.20 Salary commensurate with education and experience.Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit *********** for more information.)
    $28.9-36.2 hourly 33d ago
  • Production Support Technician

    1 Resource Group

    Technical Support Engineer Job 24 miles from Fort Lauderdale

    Recruiting for a Product Support Technician to join our team and assist customers in your area with maintaining and optimizing the performance of electrical industrial equipment. This position is ideal for individuals eager to grow, offers the opportunity to build technical expertise, and work in a supportive and collaborative office environment. The position offers a competitive salary, benefits, and growth opportunities. Requirements Technical Maintenance and Operation: Utilize technical knowledge to ensure proper maintenance and operation of industrial equipment. Troubleshooting and Diagnostics: Efficiently diagnose and resolve malfunctions in EV systems, including electric drivetrains, battery management systems, and related components. Distributor Support: Establish and maintain effective communication channels with distributors to promptly address technical inquiries and concerns. Performance Analysis: Monitor system error codes, analyze performance data, and provide actionable feedback to enhance product reliability and efficiency. Parts Identification: Assist distributors and customers in identifying and sourcing parts needed for maintenance and repair. Collaboration: Work closely with internal teams to provide customer feedback and support product improvements. Qualifications: Technical Skills: Ability to read and interpret electrical schematics, troubleshoot electronic systems, and understand hydraulic systems. Problem-Solving: Strong analytical skills with the ability to diagnose and resolve complex issues efficiently. Communication: Excellent verbal and written communication skills to interact effectively with distributors and customers. Work Environment: Ability to work independently, as part of a small team, and in an international environment. Benefits Medical, Dental, Eye, 401K, Vacation and Holiday pay
    $37k-68k yearly est. 20d ago
  • Treasury Management Technical Support Specialist II

    First Horizon Bank 3.9company rating

    Technical Support Engineer Job 18 miles from Fort Lauderdale

    **Location:** Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX. This position is responsible for receiving inbound Treasury Management calls and assisting clients with the use of all TM services while seamlessly creating a high level of client satisfaction. This includes effectively managing client issues identified in the production environment and ensuring all technical support needs are addressed in a timely fashion. Specialist must be able to communicate with clients in a clear, professional and articulate manner. Specialist must be committed to timely resolution of simple and complex problems by using good judgment and applying integrative thinking skills. Specialists must be well educated on the features and functionality of TM services. Specialists are responsible for supporting Treasury Management Sales and Product team members. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Take incoming calls to fulfill servicing requests and provide technical assistance. + Build rapport and deepen client relationships by resolving issues on the first call. + Maintain an advanced knowledge of Treasury Management tools and services from both an end-user and technical perspective. + Present needs-based product recommendations to deepen the banking relationship. + Stay abreast of all changes, developments and enhancements for all systems and products. + Ensure all audit and security policies and procedures are followed in accordance with Bank policies and Federal regulations. + Navigate effectively and efficiently through multiple systems. + Possess and demonstrate a high level of professionalism. + Communicate in a clear, concise and professional manner. + Provide client focused solutions while being compliant with bank Policies and Procedures. + Partner with other departments within the organization to fulfill client requests. + Work closely with Treasury Management Sales, Product and Implementation groups. + Track client issues to identify product and process improvements or clients at risk due to frequent problems. + Provide client training and support on the use of TM Products. + Other duties and projects as assigned. **SUPERVISORY RESPONSIBILITIES** No supervisory responsibilities **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Bachelor's degree (BA/BS) from four-year college or university and three to four years related experience and/or training; equivalent combination of education and experience may be substituted for four-year degree. Excellent written and verbal communication skills, including telephone skills; strong interpersonal skills with managing technical issues. Knowledge of commercial banking products, including Treasury Management products and services. Strong commitment to client satisfaction. **CERTIFICATES, LICENSES, REGISTRATIONS** (Ex: CPA, Series 6 or 7 license, etc) CTP, CCM or AAP preferred. **Hours** : + Monday - Friday + 8:00 AM - 5:00 PM **About Us:** First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* **Benefit Highlights:** + Medical with wellness incentives, dental, and vision + HSA with company match + Maternity and parental leave + Tuition reimbursement + Mentor program + 401(k) with 6% match + More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Corporate Diversity Commitment:** We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. **Follow Us:** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $41k-50k yearly est. 17d ago
  • Network Support Technician

    Inserso 4.3company rating

    Technical Support Engineer Job 24 miles from Fort Lauderdale

    Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. * Assist in testing, applying, and maintaining server configurations and related security patches. * Assist in maintaining and checking the health of systems and backups to include restore testing. * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. * Provide inventory support and input to the provided inventory system for the customer. * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests. * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. * Conduct or provide new equipment deployments and/or requested deployment support. * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. * Analyzes functional business requirements and design specifications for functional activities. * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high-quality environment. * Must have excellent team skills and collaboration skills. * Attention to detail and follow-through. * Ability to work with minimal supervision. * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. Preferred Skills/Experience: * Prior experience of IT support in an Enterprise environment (10,000+ end-users). * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply a comprehensive knowledge across key tasks and high impact assignments. * Experience evaluating system performance results and recommending improvements or optimizations. * Experience performing IT hardware repairs and installing replacement parts. * Experience planning and leading technology assignments and projects. * Prior hands-on experience with the setup, configuration and administration of servers and backups. * Experience functioning as a technical expert across multiple project assignments. * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Physical and/or Mental Qualifications: * Effectively communicate with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.
    $38k-47k yearly est. 60d+ ago
  • Information Technology Professional (IT Support)

    Us Navy (Wavemaker) (USD 3.8company rating

    Technical Support Engineer Job 24 miles from Fort Lauderdale

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education . You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors . Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
    $45k-67k yearly est. 12d ago

Learn More About Technical Support Engineer Jobs

How much does a Technical Support Engineer earn in Fort Lauderdale, FL?

The average technical support engineer in Fort Lauderdale, FL earns between $42,000 and $94,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average Technical Support Engineer Salary In Fort Lauderdale, FL

$63,000

What are the biggest employers of Technical Support Engineers in Fort Lauderdale, FL?

The biggest employers of Technical Support Engineers in Fort Lauderdale, FL are:
  1. Fortinet
  2. Candidate.Guru Inc
  3. Candidate Experience Site
  4. Wartsila Oyj Abp
Job type you want
Full Time
Part Time
Internship
Temporary