Technical support engineer jobs in Fort Smith, AR

Network Technician Compensation: $50,000 - $70,000 annually, depending on experience Inceed has partnered with a great company to help find a skilled Network Technician to join their team! This is an exciting opportunity to work hands-on with network systems in a dynamic environment. The role involves supporting network and voice systems across various locations, providing a chance to develop technical skills and gain valuable experience. The company offers excellent healthcare benefits and flexible working hours, making it a desirable place to work. This role is crucial due to the need for onsite technical support, ensuring smooth operations across the network. Key Responsibilities & Duties: Provide onsite network support at clinics in Northeast Oklahoma Assist with physical installations of network hardware Troubleshoot and resolve network-related issues Support voice systems, including Cisco UC solutions Handle voice-related tickets and configurations Collaborate with network engineers for efficient operations Participate in an on-call rotation for network issues Required Qualifications & Experience: Technical school or college degree in related field Hands-on experience with network systems Knowledge of Cisco UC solutions and voice systems Ability to troubleshoot network hardware Strong problem-solving skills Nice to Have Skills & Experience: Experience in a healthcare network environment Familiarity with overhead paging systems Understanding of cellular/mobility solutions Perks & Benefits: Comprehensive healthcare benefits package Flexible working hours Generous PTO and time-off policies If you are interested in learning more about the Network Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The Senior Contract Support Specialist delivers advanced acquisition expertise on complex and high-value contracts and provides technical leadership and mentorship to junior staff. Requirements Manage complex pre- and post-award procurements including construction, A&E, and service contracts. Conduct cost/price analysis and draft comprehensive contractual documentation. Provide strategic acquisition advice to COs and program managers. Mentor entry- and mid-level specialists in FAR/VAAR application. Refine evaluation criteria and lead source selection efforts. Collaborate with multiple sites and service lines to standardize procurement processes. Qualifications Education: Bachelor's degree or 24 semester hours in business-related fields. Certifications: FAC-C (Level II/III or Professional) or DAWIA Level III preferred. Experience: At least five (5) years of federal contracting experience within the past seven (7) years. Specialized Experience Preferred: Construction/A&E, Complex Services, or Leasing. DJS Financial Services is an Equal Opportunity Employer and values diversity at all levels of the organization. We prohibit discrimination and harassment of any kind based on race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information, or veteran status. Pay is determined based on experience, education, and geographic market conditions in compliance with federal and state transparency requirements.

Bachoco Group is a leading multiprotein producer and one of the top ten largest globally, with over 38,000 employees. We offer a wide range of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, including farms, hatcheries, feed mills, and processing plants. Join us and be part of our success! Summary: Provide support for CA2 system and for the technology environment by analyzing requirements, resolving problems, and installing hardware and software solutions. Essential Duties and Responsibilities: include the following. Other duties may be assigned. * Primary support for IT related issues for CAT2 system. * CAT2 support is primary responsibility and other IT issues are secondary. * Works with KeyUsers for CAT2 system. * Works with maintenance employees to confirm scales, bird counters and other plant related equipment is working correctly to supply CAT2 information as needed * Configure and install client equipment for end users. Includes desktops, laptops, tablets, printers, scanners, MFPs, Desk phones, and cell phones. * Assists other areas of IT with the installation and troubleshooting of Servers, switches, routers, wireless access points, UPS, Access Control and Security Cameras. * Support various third-party vendors with plant specific computer systems. * Work with networking to replace or install network cable between offices and network cabinets. * Document hardware locations and configurations with IT inventory system. * Use Help Desk ticket system to track all support requests. * Review and document all changes or new processes in IT knowledgebase system. * Travel and work within office areas, poultry plant, and feed plant locations. * Requires a flexible schedule to support facilities in production 24/7 as well as to participate in an on-call 24/7 support rotation. * Will need to work at plant when it is running outside of normal operation schedule. * Will be trained to use scissor lift to aid in support. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registration: Must have a valid driver's license and must be able to qualify for the company driver program. Computer Skills: To perform this job successfully, an individual should have knowledge of all Microsoft Operating Systems, Microsoft Office and a very good understanding of PC, Printer and Networking hardware. Other Qualifications: Performs all aspects of the job with little assistance from others. Demonstrates a positive and helpful attitude in all aspects of the position and is able to perform all help desk related tasks with minimal guidance. Makes an effort to stay current in the computer science field. Must have two or more years of experience in the help desk function before being considered for promotion to the next level. Complies with Bachoco USA policies and procedures. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision. An Equal Opportunity Employer to include women, minorities, veterans and persons with disabilities. * Notice to Third Party Recruitment Agencies: Please note that Bachoco USA and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Bachoco USA and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Bachoco USA. Nearest Major Market: Fort Smith

Bachoco Group is a leading multiprotein producer and one of the top ten largest globally, with over 38,000 employees. We offer a wide range of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, including farms, hatcheries, feed mills, and processing plants. Join us and be part of our success! Summary: Provide support for CA2 system and for the technology environment by analyzing requirements, resolving problems, and installing hardware and software solutions. Essential Duties and Responsibilities: include the following. Other duties may be assigned. Primary support for IT related issues for CAT2 system. CAT2 support is primary responsibility and other IT issues are secondary. Works with KeyUsers for CAT2 system. Works with maintenance employees to confirm scales, bird counters and other plant related equipment is working correctly to supply CAT2 information as needed Configure and install client equipment for end users. Includes desktops, laptops, tablets, printers, scanners, MFPs, Desk phones, and cell phones. Assists other areas of IT with the installation and troubleshooting of Servers, switches, routers, wireless access points, UPS, Access Control and Security Cameras. Support various third-party vendors with plant specific computer systems. Work with networking to replace or install network cable between offices and network cabinets. Document hardware locations and configurations with IT inventory system. Use Help Desk ticket system to track all support requests. Review and document all changes or new processes in IT knowledgebase system. Travel and work within office areas, poultry plant, and feed plant locations. Requires a flexible schedule to support facilities in production 24/7 as well as to participate in an on-call 24/7 support rotation. Will need to work at plant when it is running outside of normal operation schedule. Will be trained to use scissor lift to aid in support. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registration: Must have a valid driver's license and must be able to qualify for the company driver program. Computer Skills: To perform this job successfully, an individual should have knowledge of all Microsoft Operating Systems, Microsoft Office and a very good understanding of PC, Printer and Networking hardware. Other Qualifications: Performs all aspects of the job with little assistance from others. Demonstrates a positive and helpful attitude in all aspects of the position and is able to perform all help desk related tasks with minimal guidance. Makes an effort to stay current in the computer science field. Must have two or more years of experience in the help desk function before being considered for promotion to the next level. Complies with Bachoco USA policies and procedures. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision. An Equal Opportunity Employer to include women, minorities, veterans and persons with disabilities. *Notice to Third Party Recruitment Agencies: Please note that Bachoco USA and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Bachoco USA and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Bachoco USA.

Job DescriptionDescription: About Us At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees. Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board. Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve. Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas' premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season. Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five hub cities: Bentonville, Fayetteville, Rogers, Springdale, and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle - see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it's a place where everyone is welcome. Position Overview To Provide Help Desk support to the It department and the Walton Arts Center organization Requirements: Principal Responsibilities (Essential Functions) Serve as the first point of contact for customers seeking technical assistance Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in provided ticketing platform Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested. Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces. Perform related duties as assigned by supervisor Maintain security and safety requirements as defined by operations guidelines. Maintain compliance with all company policies and procedures Minimum Qualifications The work environment as well as the intellectual, social, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Training, Traits Must have reliable mode of transportation to attend community events and shows. High school diploma or GED required Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality. Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service Strong communications skills and the ability to interact with many different types of people An on-going desire to learn and improve Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Requirements and Skills Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Good communication skills Customer-oriented and cool-tempered BSc/BA in IT, Computer Science, or relevant field Physical Must be able to lift and carry up to 50 lbs. Must be able to talk, listen and speak clearly (on telephone) Must have a working cell phone and be willing to install basic applications and be willing to use it for work purposes Must be able to endure sitting or standing for extended periods of time Must be able to endure standing or walking for extended periods of time on various surfaces such as concrete, grass, and inclined surfaces. Must be able to endure outdoor elements including cold, heat, wind, and/or precipitation Must be able to work in large, crowded environments, with flashing lights, loud music and noises,

Job DescriptionSalary: Based on Experience Join our compassionate team at RVPCS - If troubleshooting is your superpower, this is your next job!! Job Type:Full-time - Monday - Friday Pay:will be based on experience Expected hours: 40 hours per week General Responsibilities: The IT Support Technician will troubleshoot and maintain the organization's network systems. **Safety Sensitive** Reports To: IT Systems Manager Essential Functions: Maintains network systems, installs new hardware, modifies existing hardware, and maintains related network software and applications. Installs and maintains peripheral devices, including printers, hubs, routers, and other equipment. Communicate with end users to understand and troubleshoot problems. Conducts periodic diagnostics and testing to ensure optimal network function and minimal downtime. Maintains email and intranet services, adding and removing users and accounts. Collaborates with the network administrator to review and analyze hardware and software needs; recommends changes. May be required to work on-call or long hours in case of network malfunction. Performs other duties as assigned. Education/Experience: At least 3 years of experience in network maintenance and user technical support preferred. A+, Network+, and/or similar certifications are highly preferred. Associate's degree in computer science or equivalent experience preferred. Required Skills/Knowledge/Abilities: Excellent interpersonal and customer service skills. Basic understanding of existing network programs and capabilities. Excellent workstation and network troubleshooting skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Ability to handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at a time. RVPCS is an Equal Opportunity/Affirmative Action employer. - " This position is governed by mandated Federal and State regulations and the policies and procedures of River Valley Primary Care Services, Inc." Benefits: 403(B) - Retirement 403(B) Matching - 5% max AD&D Insurance Medical, Vision, and Dental Insurance Employee Assistance Program (EAP) Employee Discounts Flexible Spending Account Life Insurance PTO

The Systems Engineer III (Electronics) is responsible for developing advanced controls for heat pump, electric, and gas water heaters. This position will focus on IoT and connected devices, developing green products, and energy transfer and storage to continuously improve our controls and customer experience. This is a key position on the electronic controls team within Rheem's Advanced Technology Integration organization, providing advanced technologies and systems solutions for Rheem's Water Heating and Air Conditioning business unit. This position will serve our Enterprise Division, located in Ft. Smith, AR, Lewisville, TX, or San Antonio, TX (Onsite). * Define / Develop advanced control architectures and requirements for heat pump, gas, electric and combi water, and space heaters. * Provide technical leadership in the controls space for the product development team. * Participate in developing system engineering processes and quality criteria. * Work collaboratively to develop and extend system architecture and design for electronic controller applications. * Develop design concepts or models, supervise prototyping, and conduct performance testing to determine feasibility of concepts. * Actively engage with software, hardware, test, and product development teams over the entire product life cycle to ensure that system engineering work products are planned, documented, and completed. * Define / Perform verification and validation activities to support product development and launch. * Support manufacturing engineering and suppliers by participating in product test procedure and control documentation development. * Work closely with customer service team to support product and controller training. * Bachelor's degree in Engineering (Systems, Electrical, Computer, or Mechanical discipline) * 5+ years of experience in the development of embedded microprocessor-based controls. * An innovative solution-first spirit and an ability to think creatively. * High technical aptitude * Able to work with cross-functional teams (e.g., product managers, engineers, business teams) and external subject matter experts * Experience architecting and developing electronic controls for Water Heating and / or HVAC equipment * Experience with System Requirements Documentation, Requirements Traceability, and Test Case development and execution. * Experience with Functional Safety (e.g., IEC 61508, ISO26262) or Agency Certification Requirements (e.g., UL 60730, UL 174, etc.) * Experience with product and component level FMEAs * Experience with real time embedded systems over the entire product lifecycle. * Knowledge of one or more of: WiFi, Bluetooth, cellular communication, Ethernet, IoT * Passionate about building and owning innovative, customer facing services/products. * Great presentation and communication skills * Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite. Preferred Qualifications: * Master's degree in Engineering or related field. * HVAC / Water Heating industry experience preferred. * Gas Appliance Experience * Electronics Design and/or Manufacturing Experience * Embedded Firmware or Software Experience * Quality / Reliability Experience * Automated Test Development Experience #LI-Onsite #LI-AT1 #DICE At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we're passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives-every day. Our Behavior Based Values set us apart: * Listening to Understand - Open mind, learning from others, accepting feedback, embracing the objective * Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect * Thinking Creatively - Applying creativity, seeking improvements, understanding from the customers' lens * Acting with Responsibility - Owning decisions and actions, acting with integrity, embracing accountability Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements. For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont. Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 11/15/2025 Type of Position:Information Technology Workstudy Position: No Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: Division of Agriculture of the University of Arkansas The University of Arkansas System Division of Agriculture is a state wide campus, with faculty based on University campuses, at Research and Extension Centers and in every Arkansas county. It consists of the Arkansas Agricultural Experiment Station (AES) and the Arkansas Cooperative Extension Service (CES), and is home to more than 1400 employees. The Division was established in 1959 and is headed by the Vice-President for Agriculture. The Division headquarters is located in Little Rock with the rest of the University of Arkansas System Administration. As an employer, the University of Arkansas System Division of Agriculture offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. If you have a disability and need assistance with the hiring process and require reasonable accommodations, please contact the Division's Office of Program & Employment Compliance at *******************. For general application assistance or if you have questions about a job posting, please contact Human Resources at ************ or ************. Department:IT Information Technology Department's Website: Summary of Job Duties:The Infrastructure & Research Technology Support Specialist plays a critical role within the University of Arkansas Division of Agriculture (UADA) Division Information Technology Services (DITS) team. This position supports the implementation, maintenance, network infrastructure, and all research technologies across all supported UADA departments and programs. The Infrastructure & Research Technology Support Specialist position is responsible for implementing and supporting the needed technology for research and academic support while also supporting critical IT infrastructure for operational needs which includes but is not limited to network equipment maintenance, indoor/outdoor wireless network support, research software support, server support, building security systems, etc. This role supports technologies used by UADA faculty, staff, and students while executing technology strategies that support the institution's mission. This position provides end-user support (e.g., computer technical support, software application support, printer/scanner/copier support) to users on the Fayetteville main campus, the UADA Shult Agricultural Research & Extension Center, Research stations, and the Arkansas Agricultural Experiment Station headquarters and surrounding facilities. This position will support special projects related to start-up research projects that further the mission of UADA. This role will also assist with ITS Help Desk coverage, providing general end-user problem resolution for Division and University owned hardware and software. This position reports to the UADA Division Information Technology Services Director of Infrastructure & Research/Academic Technologies. The position is based in Fayetteville, Arkansas and will require some travel across the state. Key Responsibilities: End-User Support: Provide desktop computer, laptop computer, mobile device, and accessory/peripheral support to UADA end-users at all supported locations. This will require some hands-on, in-person support while also requiring some remote support as well. Technology Integration & Management: Oversee the deployment and maintenance of technology infrastructure supporting research and academic activities including classroom technology support. Ensure the integration of new technologies to enhance teaching, learning, and research. Research Support and Innovation: Facilitate faculty and student use of technology in research and academic settings. Promote and support innovative uses of technology in instruction and research. Provide training and support for research software and tools. Assist in the development of data management plans and research data repositories. Collaboration and Communication: Communicate effectively with stakeholders to understand their technological needs and provide solutions. Training and Development: Design and deliver training programs for faculty and staff on the use of academic technologies in classrooms, conference rooms, auditoriums, laboratories, etc. Promote best practices in the use of technology for teaching and research. Train key IT personnel on the UADA DITS team to ensure academic and research technologies are supported properly by UADA DITS Helpdesk and Field Operations teams. Stay current with emerging technologies and trends in higher education. Qualifications: Minimum Qualifications Bachelor's degree in computer science, information technology, information systems, network systems, or related areas plus one (1) year of relevant professional experience. Other job-related education and/or experience may be substituted for all or part of these requirements, except for certification or licensure requirements, upon approval of human resources. Preferred Qualifications Experience with Windows Server, Linux administration, virtualization (Hyper-V), and Active Directory/Group Policy. Experience with enterprise applications such as Oracle, Banner, MAPS, Argos, or Workday. Knowledge of network infrastructure, including routers, switches, firewalls, and wireless systems. Familiarity with Office 365 administration, cybersecurity best practices, and data backup/recovery solutions. Strong problem-solving, communication, and project management skills. Experience supporting academic/research technology in higher education. Knowledge, Skills & Abilities Knowledge of data, voice, video, and wireless network systems. Ability to install, configure, and troubleshoot servers, databases, and enterprise applications. Ability to perform system monitoring, log review, and proactive maintenance. Strong understanding of security practices, compliance standards, and disaster recovery planning. Ability to communicate effectively with technical and non-technical users. Strong organizational skills with the ability to prioritize and manage multiple projects. Ability to train and mentor IT staff and end-users. Commitment to professional growth and continuous improvement. Additional Information: Salary Information: Commensurate with education and experience. Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Eli Hanson Director of Infrastructure & Research/Academic Technologies ************ All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Criminal Background Check The University of Arkansas System Division of Agriculture may conduct pre-employment background checks on certain positions for applicants being considered for employment. The background checks may include a criminal background check and a sex offender registry check. Required checks are identified in the position listing. A criminal background check or arrest pending adjudication information alone shall not disqualify an applicant in the absences of a relationship to the requirements of the position. Background check information will be used in a consistent, non-discriminatory manner consistent with the state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity: Manipulate items with fingers, including keyboarding, Repetitive Motion Frequent Physical Activity: Hearing, Lifting, Sitting, Standing, Talking, Walking Occasional Physical Activity: Climbing, Driving Benefits Eligible: Yes

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

We are seeking a versatile Operations Specialist to serve as a crucial bridge between our customers, projects, and internal operations. This hybrid role combines project management, customer support, and operational coordination, offering the successful candidate extensive exposure to all aspects of our business while directly contributing to customer satisfaction and project success. Key Responsibilities: Project Management & Customer Relations Participate in all customer calls to gain comprehensive understanding of client needs and business operations Take ownership of day-to-day management for projects in "maintenance mode" (post-implementation phase where solutions are deployed and in continuous use) Conduct weekly check-in calls with assigned customers/projects to ensure smooth operations and identify potential issues Maintain project documentation and ensure seamless communication between customers and internal teams Customer Support & Issue Resolution: Serve as the primary point of contact for all incoming customer support requests Assess, troubleshoot, and resolve customer issues or escalate appropriately to technical teams Maintain detailed records of support interactions and resolution outcomes Proactively identify patterns in support requests to recommend process improvements Hardware Operations Management: Manage all hardware requirements and logistics for existing customers Coordinate hardware procurement, deployment, maintenance, and replacement activities Track hardware inventory, warranties, and lifecycle management Liaison with vendors and coordinate on-site hardware installations or repairs when necessary Release Management & Communication: Develop and publish comprehensive release notes for all software deployments Coordinate with development teams to understand feature updates and technical changes Communicate software updates and changes to customers in clear, accessible language Maintain release documentation and version history Qualifications: 1-3 years of experience in technical support, IT, or a related role (or relevant internship experience). Strong problem-solving skills and attention to detail. Excellent written and verbal communication skills. Ability to work with both technical teams and customers in a professional, approachable manner. Familiarity with project coordination or willingness to learn project management methodologies (Agile, Scrum, or similar). Bonus: experience with hardware management, logistics, or SaaS applications.

Job DescriptionDescription: Your Expertise Can Change Lives; and We'll Reward You for It Assistive Technology Professional (ATP) - Complex Rehab & Mobility Specialist Fayetteville AR | $50,000 - $200,000+ | If you're an Assistive Technology Professional who's built a career helping people reclaim independence through custom mobility solutions, this is the kind of role you don't scroll past. Our Denver-based Complex Rehabilitation Technology (CRT) team is growing and we're looking for an ATP who is just as comfortable in a wheelchair fitting clinic as they are building lasting relationships with clients, therapists, and referral partners. · Income Potential: Earn from $50K to over $200K with base + incentives. We reward skill, effort, and results. · Client Impact: See the direct difference your expertise makes every day in the lives of people who count on you. · Autonomy + Support: You'll have the independence to manage your accounts, plus a team that has your back. We're looking for: · RESNA ATP Certification (Required) · Proven ability to develop and retain client & referral relationships. · Verifiable history in providing outstanding mobility and seating outcomes for individuals with significant disabilities · A mix of clinical skill and business development mindset. Requirements: Key Responsibilities Evaluate client needs with therapists, physicians, and caregivers to recommend the best solutions for custom wheelchairs, seating systems, and adaptive equipment. Configure, fit, and deliver custom wheelchairs, power mobility devices, and adaptive equipment. Help to develop and train technicians to know your thought processes on configuration and delivery, to best support your business Procure, develop, and retain client and referral partnerships to grow your business pipeline. Provide follow-up training, service, and adjustments to ensure optimal outcomes. Maintain compliance with RESNA ATP standards and all industry regulations. Qualifications RESNA Assistive Technology Professional (ATP) Certification (Required) Proven success in acquiring and retaining clients and referral partners. Verifiable experience in Complex Rehab Technology sales and service. Excellent communication, problem-solving, and client service skills. Benefits Medical, Dental, Vision 401(k) Retirement Plan Life Insurance Paid Time Off (PTO) Relocation assistance for the right candidate Performance-based incentive program Apply today to bring your ATP expertise to a team where you can help people regain independence while building a rewarding career.

Job Details Position Type: Full Time Education Level: Arkansas Radiology License Salary Range: Undisclosed Job Shift: Days Job Category: Imaging Services Description Organization Overview, Mission, Vision, and Values Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the Interventional Radiology Tech reports to the Imaging Manager. This position is responsible for the direct care of patients having interventional radiologic procedures. Essential Position Responsibilities * Ensure effective and efficient workflow is maintained to meet departmental standards * Produce high quality diagnostic images for interpretation by a Radiologist * Complete all required education and provide education to staff, as needed * Ensure equipment, operations, and daily functions are maintained to meet Joint Commission standards, as needed Qualifications * Education: Must be a graduate of an accredited radiology program * Licensure and Certifications: Arkansas Radiology license, required. BLS, required. ARRT with IR advanced registry preferred but not required; IR advanced registry must be obtained within one year of the date of hire * Experience: Previous experience in an acute care imaging services department, preferred. Work Environment: This position has exposure to communicable disease, body fluids, radiation, and chemicals common in Imaging departments. This position spends 60% of time sitting while performing work in a standard office environment and 40% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position serves a culturally and linguistically diverse patient population. Qualifications

About Us At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector. We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow. Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success. Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Technical Services Engineer (TSE) I is a technical expert who supports Integrated Solutions (IS) project delivery as a member of IS Technical Services (TS) team. The TSE will provide technical authority and direction in the development and successful implementation of energy conservation measures for retro-commissioning (RCx) activities.The role provides technical authority in all phases of the commissioning (Cx) process and collaborates with the engineer of record in system optimization, and solutions development in the field. Additionally the TSE supports standards and process development, as well as training and mentorship of TS staff. The role works in close collaboration with project energy managers, and TS team managers to ensure project outcomes are met. A TSE has a very high level of experience and expertise in the fields of MEP design and implementation with emphasis on building automation and energy management. Responsibilities Pre-Engineering Provides technical assistance to pre-engineering teams during data collection surveys. Design and Pre-Construction Leads site surveys to determine existing facility conditions and the requirements to complete the scope of work. Develops energy conservation strategies to execute the project scope of work related to retro-commissioning and assists design team with integration of all energy conservation strategies to ensure all systems have a comprehensive and unified approach to energy management. Reviews Requests For Proposals (RFPs) for equipment and services procurement to ensure project outcomes are accounted for. Collaborates with the engineering of projects in accordance with engineering best practices, company standards, and in compliance with any and all applicable codes. Assists the project team with review of critical equipment and system submittals for conformance with contract documents and project outcome requirements. Conducts commissioning and occasional peer reviews of design documents. Advises the project team, in collaboration with the engineer of record, on the technical and resource requirements necessary to meet project outcomes Construction and Acceptance Assists the project team with site visits to review progress, quality of installation, and identify deficiencies. Troubleshoots equipment/system installation and setup problems. Provides technical support to the implementation team to complete the project requirements and meet project outcomes. Assists in the optimization of complex equipment/system upgrades. Other Identifies gaps in project execution and creates standards/processes to solve the issues. Supports or develops new tools supporting project execution. Problem solves system integration and operation of systems. Upholds and promotes the ENFRA brand by guaranteeing excellence in the execution of work and ensuring a positive client experience. Performs the assigned duties with minimal supervision, while working in a team problem-solving environment. Provides leadership, coaching, and/or mentoring to other employees within the Technical Services organization. Completes technical reports or related documents as required. Develops training material for Technical Services teams. Provides post-implementation on-site operations and maintenance training for staff. Informs significant business decisions while successfully executing other project assignments. Provides a technical focus and balance between project constraints and required outcomes for the Technical Services organization Any other duties as assigned by company leadership. Qualifications Required Education, Experience, and Qualifications 4-6 years of experience in engineering design, energy management, or retro-commissioning. Professional Mechanical Engineering (PE) license. Possesses expert technical knowledge of the subject matter. Effective verbal and written communication skills and Customer/Client orientation. Leadership skills with the ability to develop and mentor others. Ability to problem solve and analyze complex systems. Detail-oriented and willing to tackle various ongoing projects with competing deadlines. Ability to multitask and perform duties outside of the scope of work when necessary. Preferred Education, Experience, and Qualifications Central Energy Plant (CEP), Healthcare, or Higher Education project experience. Chilled Water, Heating Water, Steam, and Tower Water system project experience. Hydronic system distribution project experience. Building automation, controls, and systems integration project experience Test and Balance project experience Energy Management project experience AutoCAD and REVIT. Travel Requirements 40%-60% of time will be spent traveling to job site(s)/office location. Physical Activities Ascending and descending ladders, stairs, scaffolding, ramps, poles Climbing stairs. Moving about to accomplish tasks or moving from one worksite to another Repeating motions that may include the wrists, hands and/or fingers Environmental Conditions Outdoor elements such as precipitation and wind Noisy environment Quiet environment Physical Demands Medium work that includes adjusting and/or moving objects up to 50 pounds ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

IT Network Administrator I Information Technology Services ~ Tahlequah Campus This position is responsible for the development and maintenance of the university's network, virtual environment, and wireless infrastructure. Direct the administration, maintenance, and upgrade of university network equipment Direct the administration, maintenance and upgrade of the university's virtual environment Direct the administration, maintenance and upgrade of the university's wireless system Research, acquire and install network hardware Administer and maintains the network and server environment in the university data center Assist in administering the university storage area network The position also supports and must greatly contribute to a collaborative customer service team environment, proactively sharing information across the team, establishing documentation, workshops with team members and enhancing an interactive team setting with consistent knowledge sharing Perform related duties as assigned KNOWLEDGE REQUIRED BY THE POSITION Knowledge of network protocols and configuration standards. Knowledge of the virtual environment management principles. Knowledge of wireless control systems. Skill in decision-making and problem solving. Skill in interpersonal relations and in dealing with the public. Skill in oral and written communication. SUPERVISORY CONTROLS The IT Infrastructure Director assigns work in terms of very general instructions. The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the final results. GUIDELINES Guidelines include security practices and cable standards. These guidelines require judgment, selection and interpretation in application. COMPLEXITY/SCOPE OF WORK The work consists of varied duties in the administration of the university's network and server systems. The need to coordinate activities across university departments and sections contributes to the complexity of the position. The purpose of this position is to administer university network systems. Success in this position contributes to the efficiency and effectiveness of a wide variety of university functions. CONTACTS Contacts are typically with co-workers, other university personnel, faculty, staff, students, vendors, contractors, and members of the general public. Contacts are typically to give or exchange information, to resolve problems, to motivate or influence persons, or to provide services. PHYSICAL DEMANDS/ WORK ENVIRONMENT The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light and heavy objects and climbs ladders. The work is typically performed in an office and outdoors, occasionally in cold or inclement weather. SUPERVISORY AND MANAGEMENT RESPONSIBILITY None MINIMUM QUALIFICATIONS Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field. Possession of or ability to readily obtain a valid driver's license issued by the State of Oklahoma for the type of vehicle or equipment operated. PREFERRED QUALIFICATIONS Experience with: CCNA, ComTIA A +, ComTIA Network +, ComTIA Security +, HPE ACSA, Microsfot certifications. Annual salary $50,976.00 with excellent benefits, including generous leave time. Anticipated hire date: 02/02/2026 Applications accepted until: 01/11/2026 Note: Posting will close to applicants at 11:59 pm, CST, on the date above. Notice to Applicants At the end of the application process, create your Candidate profile. It is Northeastern State University's policy that all newly hired employees must provide an original Social Security card during the hiring process. Failure to provide an original Social Security card will delay the hiring process and ability to begin employment. An application cannot be changed after it has been submitted.

Travel: Moderate travel required Travel Expenses: Reimbursed within specified guidelines The Arkansas Division of Elementary and Secondary Education (DESE) - Office of Special Education (OSE) is seeking a highly qualified Educational Support Specialist to support the implementation of the Arkansas State Personnel Development Grant (SPDG), funded by the U.S. Department of Education, Office of Special Education Programs (OSEP). The Educational Support Specialist provides direct, hands-on assistance to districts and schools to strengthen professional learning systems, educator practice, and leadership capacity. This position delivers professional development, coaching, and technical assistance designed to promote meaningful access and participation for students with disabilities within an accessible education system. This role offers the opportunity to impact systems change at multiple levels, supporting district leaders, school teams, and educators in implementing Universal Design for Learning, high-leverage practices, and evidence-based instructional practices that improve outcomes for all learners. Key Responsibilities: ● Provide on-site and virtual coaching, professional development, and technical assistance to support implementation of evidence-based and high-leverage practices. ● Co-create protocols and processes and facilitate collaborative discussions with district and school leadership teams, grade-level teams, and special education teams to promote shared understanding and alignment of supports. ● Assist schools and districts in developing and refining systems for data collection, progress monitoring, and continuous improvement. ● Support the integration of tiered systems of support (MTSS) and the implementation of the Meaningful Access and Participation Project. ● Support the Educational Support Coordinator to monitor implementation fidelity, document activities and report outcomes. ● Develop and adapt professional learning resources, tools, and materials for educators, administrators, and families. ● Contribute to and participate in workgroups supporting grant priorities and the State Improvement Plan.

We are looking for staff to work in support of the VA Central Regional Procurement Office conducting acquisition and procurement activities on a full-time REMOTE basis. Candidates will also (if desired) be allowed to work onsite at VA locatioins that include Houston, TX; Little Rock, AR; Fayetteville, AR; Jackson, MS; New Orleans, LA; and Biloxi,MS. This is a 1-year opportunity. Staff activities will include but are not limited to cradle to grave acquisition functions: pre-award, post-award, price and cost analysis, prep of award documents and supporting documentation, contract administration, and related functions. Responsibilities: Prepare pre-solicitation documentation to include the solicitation, solicit, prepare pre-award documentation to include contract/task order, advise, close out, and assist with awards for the procurement of supplies and services while complying with FAR/VAAR & VHA guidance Research, analyze and review all applicable policies, guidance, and regulations to support the Contracting Office and the Government Contracting Officer in their decision-making Provide procurement assistance, advice, and guidance to the Contracting Office as requested. Communicate effectively and professionally to internal and external customers. Advise acquisition team as needed on price, cost, and/or financial related matters throughout the development of sourcing strategies and throughout the solicitation, evaluation, negotiation, and award of contractual actions for leases, construction, supplies, and services. Provide cost and price analysis recommendations as requested regarding independent government estimates. Solicit, evaluate, negotiate, analyze, advise, close out, and assist with awards and terminations on contracts for the procurement of leases, constructions, supplies, and services. Other specific tasks shall include Acquisition strategy planning, reviewing requirements developing Performance Work Statements (PWS) in collaboration with mission partners, market research to support strategy and justifications, source selection support, synopsis, and solicitation development, preparing mandatory contract file documentation, contract management and administration. Requirements: -ALL CANDIDATES- Candidates shall have demonstrated. knowledge of computer applications (MS Word, Excel, Adobe etc. Team meetings and trainings are offered, and attendance may be required based on job duties. Travel may be required based on duties. -Entry Level Contract Support - 4 Years above High School from an accredited college or university. 2 years of Federal contracting experience within the last 5 years. -Mid-Level Contract Support - BA Degree required which includes 24 semester hours in any combination of accounting, business, finance, law, contracts, purchasing, industrial mgmt., marketing, quantitative methods, or organization and management. 3 years of Federal contracting experience within the last 5 years. -Sr Contract Support- BA Degree required which includes 24 semester hours in any combination of accounting, business, finance, law, contracts, purchasing, industrial mgmt., marketing, quantitative methods, or organization and management. 5 years of recent relevant Federal contracting experience in complex federal acquisitions. Specialized experience in construction, healthcare, or leasing contracts as required. Federal Acquisition Certification (FAC-C Level I, II, III, or equivalent) Excellent leadership, time management, and writing skills Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify. #DICE

Bachoco Group is a leading multi-business and multiprotein producer, and one of the top ten largest globally, with over 40,000 employees. We offer a wide portfolio of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, which include farms, hatcheries, feed mills, and processing plants. Join us and be part of our success! Work Schedule: Monday - Friday, Saturdays as needed (11:00pm-8:00am) Summary: Provide support for the technology environment by analyzing requirements, resolving problems, and installing hardware and software solutions. Essential Duties and Responsibilities: include the following. Other duties may be assigned. * Configure and install client equipment for end users. Includes desktops, laptops, tablets, printers, scanners, MFPs, Projectors, TVs, Desk phones, and cell phones. * Assists other areas of IT with the installation and troubleshooting of Servers, switches, routers, wireless access points, UPS, and Security Cameras. * Support various third-party vendors with plant specific computer systems. * Replace or install network cable between offices and network cabinets. * Troubleshoot all issues with client devices and software including Windows OS, Microsoft Office products, and various software applications. * Routinely upgrade software and operating systems with latest security patches. * Document hardware locations and configurations with IT inventory system. * Use Help Desk ticket system to track all support requests. * Review and document all changes or new processes in IT knowledgebase system. * Travel and work within office areas, poultry plant, and feed plant locations * Requires a flexible schedule to support facilities in production 24/7 as well as to participate in an on-call 24/7 support rotation. * Will be trained to use scissor lift to aid in support Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registration: Must have a valid driver's license. Computer Skills: To perform this job successfully, an individual should have knowledge of all Microsoft Operating Systems, Microsoft Office and a very good understanding of PC, Printer and Networking hardware. Other Qualifications: Performs all aspects of the job with little assistance from others. Demonstrates a positive and helpful attitude in all aspects of the position and is able to perform all help desk related tasks with minimal guidance. Makes an effort to stay current in the computer science field. Must have two or more years of experience in the help desk function before being considered for promotion to the next level. Complies with Bachoc USA's policies and procedures. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to risk of radiation. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate. An Equal Opportunity Employer to include women, minorities, veterans and persons with disabilities. * Notice to Third Party Recruitment Agencies: Please note that Bachoco USA and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Bachoco USA and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Bachoco USA. Nearest Major Market: Fort Smith Nearest Secondary Market: Oklahoma

The Mid-Level Contract Support Specialist manages cradle-to-grave acquisition tasks, ensuring all procurement actions comply with the FAR, VAAR, and the agency's internal procedures. Requirements Develop and review acquisition plans, market research, and cost/price analyses. Prepare solicitations, modifications, and award documentation. Draft Statements of Work (SOW), Performance Work Statements (PWS), and IGCEs. Support source selection documentation and evaluation activities. Monitor post-award performance and advise on contract administration. Provide acquisition guidance to technical and program personnel. Qualifications Education: Bachelor's degree or 24 semester hours in business, finance, law, or related disciplines. Experience: Minimum of three (3) years of federal acquisition experience within the last five (5) years. Skills: Knowledge of FAR/VAAR lifecycle, analytical skills, and proficiency in eCMS, FPDS-NG, and CPARS. DJS Financial Services is committed to equal employment opportunity and fair pay. We comply with all applicable federal and state laws governing nondiscrimination in employment and pay transparency. We encourage applicants from diverse backgrounds to apply and prohibit discrimination on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, genetic information, or veteran status. Pay is commensurate with experience and location.

About Us At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees. Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board. Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center/Walmart AMP is focused on promoting fairness and recognizes the value of diverse perspectives, backgrounds, and experiences. We believe these elements enhance the strength, creativity, and success of our team and the communities we serve. Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas' premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season. Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five hub cities: Bentonville, Fayetteville, Rogers, Springdale, and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle - see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it's a place where everyone is welcome. Position Overview To Provide Help Desk support to the It department and the Walton Arts Center organization Requirements Principal Responsibilities (Essential Functions) Serve as the first point of contact for customers seeking technical assistance Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in provided ticketing platform Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested. Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces. Perform related duties as assigned by supervisor Maintain security and safety requirements as defined by operations guidelines. Maintain compliance with all company policies and procedures Minimum Qualifications The work environment as well as the intellectual, social, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Training, Traits Must have reliable mode of transportation to attend community events and shows. High school diploma or GED required Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality. Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service Strong communications skills and the ability to interact with many different types of people An on-going desire to learn and improve Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Requirements and Skills Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Good communication skills Customer-oriented and cool-tempered BSc/BA in IT, Computer Science, or relevant field Physical Must be able to lift and carry up to 50 lbs. Must be able to talk, listen and speak clearly (on telephone) Must have a working cell phone and be willing to install basic applications and be willing to use it for work purposes Must be able to endure sitting or standing for extended periods of time Must be able to endure standing or walking for extended periods of time on various surfaces such as concrete, grass, and inclined surfaces. Must be able to endure outdoor elements including cold, heat, wind, and/or precipitation Must be able to work in large, crowded environments, with flashing lights, loud music and noises,