Technical support engineer jobs in Fort Wayne, IN - 124 jobs

Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali's solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments. Essential Functions: * Install, configure, and maintain Denali Solutions at customer locations * Collaborate with clients to understand their unique requirements and provide tailored solutions * Conduct on-site assessments to ensure compatibility and optimal performance of systems * Provide training to client's staff on the operation and maintenance of installed systems * Collaborate with the engineering team to enhance and customize solutions based on client feedback * Maintain accurate documentation of installations, configurations, and troubleshooting procedures * Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization Competencies: * Ensures Accountability * Tech Savvy * Communicates Effectively * Values Differences * Customer Focus * Resourcefulness * Drives Results * Plans and Prioritizes * Decision Quality * Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. Required Education and Experience: * High School Diploma * 1-3 years of Experience Qualifications: * 1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications * Forklift certification or willingness to obtain * Strong ability to troubleshoot hardware and software problems * Travels to customer locations as necessary to provide service * Strong written and verbal communication skills * Attends regular ongoing education as scheduled by the employer or manufacturer of equipment AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Sales and Marketing Description A Technical Support Specialist for KMC Controls provides direct technical-sales support to KMC customers (System Integrators, System Distributors, OEMs, and Wholesale channel partners), primarily through a defined territory, though coverage outside the territory may be needed at times. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provide direct technical sales support to KMC customers (SI's OEMs, and wholesale channel partners) including but not limited to: * Answer technical sales questions via email, telephone, internet, and other written or oral communications. * Review project specifications for the proper selection of KMC equipment and development of technical solutions to meet specification intent. * Travel to job sites to resolve issues, as needed. * Provide direct Technical Sales and advisory support to KMC Area Vice Presidents as needed. * Assist customers in the preparation of project submittal information as needed: * Select KMC products to meet application needs. * Create typical application wiring diagrams. * Review customer submittal information for completeness & accuracy. * Develop standardized written sequences of operation. * On occasion for specific projects and customers with prior approval: * Write application software panel files and test for proper operation. * Create/develop associated graphical library files * Create/develop associated schedules, trends, alarms, and other software items for a complete application engineered product or project. * Interface with customers to clarify ambiguities in specifications, product performance, etc. to deliver a complete, functional result. * Format shall follow the agreed upon KMC style guide for such programming. * Files shall be fully documented according to the style guide. * Provide KMC approved standard product training classes to authorized KMC Customers according to the assigned schedule maintained by KMC's Organizational Development Manager. * Provide KMC approved customized "mentoring" training classes to KMC customers. * Provide customized "mentoring" and training to select OEM customers and select customers on specific products & applications relevant to the OEM channel as needed. * Provide copies of any developed panel files & related materials to the VP-Technical Support team that is creating and maintaining the KMC "Standard Applications Library". Assist with/execute assigned feasibility study projects within agreed upon schedules. * Assist with/execute assigned field test projects in conjunction with local resources and customers within agreed upon schedules. * Assist Area Vice Presidents in completing the New Product Proposal form to satisfy identified market needs. NPP forms define answers to the questions of form/fit/function of a new or modified product and include but are not limited to the following: * Product specs and functional requirements * Desired & required feature definitions * Market applications, including all "pull along" devices * Competitive analysis of competitive models vs. KMC's solution * Identification of competitive advantages of KMC's solution * Target sell price of the KMC solution * Definition of estimated annual volumes. * Expected "time-to-market" requirements * Be the "content expert" on assigned product categories and make recommendations for new products, features, and obsolescence of old products. * As necessary, conduct technical product presentations to customers or potential customers. * As necessary, refer non-sales related technical support questions to the Technical Support and Applications department. * Actively/daily engage in the use of the company's CRM system. * Represent KMC Controls at various trade shows and conferences. * Travel as directed and approved (expected to range between 40 - 70%) Position Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * 5 years Design/Development Engineering in HVAC Digital Controls OR * 5 years' experience in Field Application Engineering & Support of HVAC Controls and Digital Systems OR * 3 years Direct selling of HVAC controls in Branch or Independent representative office of KMC Controls (preferred) or competitor such as Johnson Controls, Honeywell, Siemens, Delta, Reliable, Automated Logic or similar. * Niagara AX/N4 experience/certification is preferred. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities but may be required to direct members of a design team to perform tasks required to complete product development. EDUCATION and/or EXPERIENCE Associate or BS degree in Electrical Engineering, HVAC Technology, or Control Systems, with emphasis in a technical discipline. * Proven experience in technical sales, preferably in the HVAC industry. * In-depth knowledge of HVAC systems, controls, and building automation. * Familiarity with KMC Controls' product portfolio and software platforms is a plus. * Niagara AX/N4 experience/certification is preferred. * Experience in Field Application Engineering & Support of HVAC Controls and Digital Systems is preferred. * Design/Development Engineering in HVAC Digital Controls is preferred. * Willingness to travel as needed to meet with clients, attend trade shows, and industry events. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers and regulatory agencies. Ability to effectively present information to the technical staff and management. MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stand or walk; and talk or hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Full-Time/Part-Time Full-Time Position BAS Technical Support Specialist Number of Openings 1 Exempt/Non-Exempt Exempt Location Kreuter Engineering Co Inc About the Organization For over 50 years, KMC Controls has helped facilities achieve higher levels of energy efficiency and indoor environmental quality by automating and controlling building systems. KMC Controls is an independent American manufacturer of building automation solutions for system integrators, system distributors, and OEM partners. KMC is dedicated to: * Building automation solutions that are easy to purchase, install, and use * Providing open, secure, and scalable systems * Facilitating reductions of energy consumption and operating costs * Increasing occupant comfort and productivity Our Mission Innovative and intuitive solutions; responsive and supportive people. Our Vision KMC Controls will provide innovative, easy-to-use building management and automation solutions. We will be known for our market focus, creativity, and dedicated, passionate employees. Made in the USA KMC Controls building automation devices are designed and manufactured in the U.S.A. under the ISO-9001: 2008 registered quality system. KMC partners enjoy a comprehensive 5-year product warranty and unparalleled post-sales support.

Job DescriptionTechnical Support Specialist ILocation: Fort Wayne, IN Pay: $20.00-$27.00 per hour Direct Hire Opportunity! Job SummaryAre you a tech-savvy problem solver who enjoys working directly with customers? We're seeking a Technical Support Specialist I to support and maintain Denali's technical solutions at customer locations. In this role, you'll be a key contributor to system performance, customer satisfaction, and successful on-site installations while working in dynamic field environments. What You'll Be DoingAs a Technical Support Specialist I, your core responsibilities will include: Installing, configuring, and maintaining Denali hardware and software solutions at customer sites Troubleshooting and diagnosing technical issues to ensure system functionality and optimal performance Collaborating with customers to understand requirements and deliver tailored technical solutions Conducting on-site assessments to confirm system compatibility and performance Providing hands-on training to customer staff on system operation and maintenance Working closely with engineering teams to improve and customize solutions based on client feedback Documenting installations, configurations, and troubleshooting activities accurately Communicating clearly with customers to address inquiries and provide ongoing technical support In addition, you will support warehouse operations between assignments and travel extensively to customer locations as needed.What We're Looking ForQualifications: High School Diploma or equivalent 1-3 years of experience in technical support, IT, hardware, or software environments Experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Must be able to travel up to 100% of the time - various US locations and some international. Skills: Strong hardware and software troubleshooting abilities Excellent written and verbal communication skills Customer-focused mindset with strong problem-solving skills Ability to document processes and follow technical procedures Comfortable working independently and as part of a team Work Environment & Physical Requirements Work is performed in professional office, warehouse, and customer-site environments Frequent computer and office equipment use Ability to move equipment and boxes weighing up to 30 lbs Extended periods of standing, sitting, and moving throughout workspaces #FW18

Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali's solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments. Essential Functions: Install, configure, and maintain Denali Solutions at customer locations Collaborate with clients to understand their unique requirements and provide tailored solutions Conduct on-site assessments to ensure compatibility and optimal performance of systems Provide training to client's staff on the operation and maintenance of installed systems Collaborate with the engineering team to enhance and customize solutions based on client feedback Maintain accurate documentation of installations, configurations, and troubleshooting procedures Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization Competencies: Ensures Accountability Tech Savvy Communicates Effectively Values Differences Customer Focus Resourcefulness Drives Results Plans and Prioritizes Decision Quality Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. Required Education and Experience: High School Diploma 1-3 years of Experience Qualifications: 1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Strong ability to troubleshoot hardware and software problems Travels to customer locations as necessary to provide service Strong written and verbal communication skills Attends regular ongoing education as scheduled by the employer or manufacturer of equipment AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

As an IT Support Specialist II, you will be responsible for providing first point of contact IT support services to internal staff as well as investigate and resolve escalated software and hardware issues from various internal users. Accountable for supporting enterprise technology including hardware, software, telephones, printers, audio/video, etc. Ensure that resolutions to technical issues are resolved quickly, efficiently, and securely. Perform in-person or remote troubleshooting and provide resolutions for system malfunctions using diagnostic techniques and problem solving skills. Assist with project management, project implementation, system access management, and administrative duties. May perform backup duties for LAN/WAN server and network administration. Direct Reports: None HOW YOU WILL MAKE AN IMPACT 20% Provides effective technical support to internal staff for computer systems, hardware, and software issues that arise, consulting with or escalating to other technicians when appropriate, and providing timely responses to ensure issues are fully resolved and resolutions are communicated appropriately. Actively recognizes common issues and determines root causes of original problems with hardware and software. Ensure all security measures, AntiVirus, Firewall, IDS, web and email filters, scanner, etc. are functioning properly and maintain knowledge and awareness of existing and emerging cybersecurity best practices. 10% Install, configure, maintain, and troubleshoot new and existing technology as needed. Uses problem solving skills to troubleshoot hardware and software issues as they arise. Creates and maintains departmental documentation, including resolutions to common issues and departmental operating procedures. 10% Provides exceptional technical support and troubleshooting for various technology to include, but not limited to, smart phones, tablets, and video conference and other defined technology. Provides escalated support for PC, laptop, telephony, and mobile devices. 10% Researches and recommends new hardware, software or technology that could be beneficial to the organization. Collaborates with IT Leadership to recognize areas of technology where enhancement opportunities exist and recommends applicable methods of implementation. 10% Assist IT Leadership in identifying, coordinating, and conducting credit union staff training as directed to meet needs, maintaining competency and effectiveness of service to members. Assist IT Leadership in the development and execution of training programs to ensure the proper development of IT Technical Support Specialists. 10% Works on enterprise, cross-functional, and departmental projects as assigned by IT Leadership. 10% Assists with development and maintenance of required departmental reports. 5% Maintains inventory of all credit union owned hardware, and software deployed to staff. 5% Act as liaison to third party vendors and service providers as needed. Other duties as assigned by IT Leadership. 5% Provide mentoring, coaching, and training to junior level IT Technical Support Specialists and communication regarding any new or updated policies and procedures. Completes all IT related training. 5% Effectively engages in high level, self-directed time management and prioritization of workload. -- Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Credit Union Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control. WHAT YOU WILL NEED TO SUCCEED Experience 3+ years' work experience in an IT support role required. Understanding of Wired, Wireless and VPN network basics, and knowledge of IT Service Management processes in an enterprise environment preferred. Experience with creation and adjustment of a Windows system image using Sysprep and Windows Automated Deployment Kit tools; PC imaging software and enterprise remote configuration, support, and deployment tools; Windows Server tools to include, but not limited to, Active Directory, Exchange, DNS, DHCP, and Group Policy Management in an enterprise environment; basic knowledge of enterprise anti-virus solutions and windows file server maintenance, support, and permissions. iPad, iPhone, Android, LTE Hotspot and other wireless device setup and support experience preferred. Education / Certifications / Licenses A High School Diploma or equivalent. A+ and Net+ Certifications are also required. Must have valid driver's license. PREFERRED SKILLS Must be able to work in a team environment with the ability to interact in a positive manner with peers, management, and other departments. Professional level of verbal and written communication skills are essential to the position. Ability to evaluate technical issues and different solution options by asking the right questions and acquiring data from multiple and diverse sources when solving problems. Demonstrated ability to plan and prioritize work to meet commitments by breaking down objectives into appropriate actions and anticipate and adjust plans as needed. Demonstrates a current knowledge of Credit Union philosophy, history, organizational standards, policies, and procedures. Ability to provide world class member service while executing Interra's vision, mission, and delivery of Core Values. INTERPERSONAL SKILLS Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions. COMPETENCIES Drive Results - Consistently accomplishes goals even under adverse conditions. Has a strong bottom-line orientation. Pushes self and helps others achieve results. Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities. Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; has credibility within their areas of expertise; keeps confidences; doesn't misrepresent themselves for personal gain. Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners. Manage Complexity - Makes sense of complex information, processes, and activities to effectively solve problems. Defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction. Member Focus - Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome. ADA REQUIREMENTS Physical Requirements Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work environment with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. ACKNOWLEDGEMENT Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law. Why JoinIN Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this. Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels. Competitive Salary: Attractive compensation package with performance-based incentives and bonuses. Benefits: Comprehensive health insurance, 401(k) matching, tion reimbursement, company holidays, and generous PTO. Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here! Visit our Opportunities page for more information. For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at ******************

Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 8AM - 5PM :     Mammoth Tech provides versatile and tech-savvy contact center and debt collections services for the world's largest brands. Some of our clients have included a Top-10 Global Restaurant Company, and a Top-15 U.S. Healthcare System. We specialize in many business process outsourcing efforts such as contact center work, IT as a Service, and debt collections. We are a fast-paced, quickly growing company with a coast-to-coast presence, looking to expand multi-fold over the next few years. We currently have over 500 employees in 35 states. We maintain a network of subcontractor relationships that we routinely work with in another 8 locations. POSITION SCOPE : Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company's reputation and business. DUTIES & RESPONSIBILITIES : Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Other duties as assigned. REQUIRED SKILLS/ABILITIES: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent interpersonal skills. Ability to explain technical information in understandable language to non-technical staff members. Flexibility to work a variety of shifts with minimal notice Available to work regular overtime Proficiency with Windows Operating system and Thin Client environments Excellent oral communication skills Detail-oriented to keep detailed notes on tickets Highly organized to keep Help desk tickets order Ability to diagnose and resolve basic computer technical issues Extremely motivated self-starter Strong desire to learn Ability to work as a Team member QUALIFICATION/EDUCATION AND EXPERIENCES: High School diploma or equivalent 2+ years of experience working in a help desk environment PHYSICAL REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. This position must be located in our Defiance, OH office This position will be required to work 8AM - 5PM EST and possibly a rotating on call schedule. Mammoth Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Mammoth Tech is an Affirmative Action/ Equal Opportunity Employer.

IT Level 1 Technician Pay Rate: $18.57 - 23.33 Department: Information Technology Key Responsibilities · Respond to and resolve technical support tickets and user requests in a timely and professional manner. · Provide in-person, phone, and remote desktop support across multiple office and group home locations. · Set up and configure desktops, laptops, thin clients, Chromebooks, and mobile devices. · Create, modify, and decommission user accounts in accordance with role-based access protocols. · Configure and support VPN access, Remote Desktop Services, and Microsoft 365 accounts. Every effort has been made to make your job description as complete as possible; however, at times there will be other duties you are required to perform. Easterseals Northern Indiana reserves the right to make changes to job · Implement security policies including MFA, password management, and role-based access. · Assist in patch management, antivirus updates, and software rollouts using centralized management tools. · Perform regular equipment maintenance, hardware upgrades, and installations. · Support the deployment of new systems including printers, network equipment, and telephony devices. · Maintain accurate records of IT assets, service requests, and configuration changes. · Ensure IT support activities align with HIPAA, CARF accreditation requirements, and internal security policies. · Assist with compliance audits and documentation of procedures and incident responses. · Monitor device performance and coordinate with senior IT staff on server, storage, and networking needs. · Provide on-site support for physical security systems including cameras and badge access points. · Escalate complex issues involving servers, backups, or network infrastructure to senior team members. · Provide basic training to staff on software tools, cybersecurity awareness, and proper device use. · Communicate IT updates and scheduled maintenance to staff as needed. --- Qualifications · Associate's degree in Information Technology or related field (Bachelor's preferred) or applicable prior experience. · 1-3 years of hands-on IT support experience in a multi-site environment · Experience with Microsoft 365, Windows OS, Active Directory, and remote access tools · Familiarity with virtual environments (VMware), cloud storage (OneDrive/SharePoint), and mobile device management a plus · Strong problem-solving and troubleshooting skills · Excellent communication and interpersonal skills · Ability to manage multiple priorities and meet deadlines · High attention to detail and commitment to security best practices · CompTIA A+, Network+, or Security+ · Microsoft Certified: Modern Desktop Administrator Associate · VMware or other virtualization-related certifications · Ability to pass criminal/registry background checks and other required screenings · Possession of valid driver's license, safe driving record, and proof of auto insurance. --- Work Environment/Conditions The position involves occasional travel to other ENI facilities and group homes as needed. It may also require lifting and moving IT equipment weighing up to 50 pounds. Additionally, the role includes on-call availability during evenings and weekends on a rotating schedule to address critical issues. Benefits: Medical, Dental, and Vision Insurance Company-paid Life Insurance and Long-Term Disability Voluntary Life Insurance Employee Assistance Program (EAP) Retirement Plan Vacation, Sick and Personal Time Employee referral bonus Holiday pay Flexible scheduling Paid training and continued education opportunities Advancement opportunities Tuition Assistance Additional Info: Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant. All Cardinal Services locations are tobacco-free.

Job Title: Tech Support Engineer I FLSA Status: Non-Exempt Job Family: IT - Tech Support Department: IT - Tech Support Responsible for providing timely helpdesk resolutions, managing hardware and software inventory, becoming an administrator on many software systems and services, training employees on the use of provided technology, and managing hardware deployment and reclamation. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Document and resolve all user requests for technical support related to applications or technology provided by the company through thorough analysis and research of problems while collaborating with key departmental resources. Oversee the timely setup of all new user hardware and software. Participate in technology rollout projects including software upgrades, hardware deployment, printer installation and removal, etc. Participate in projects including analysis, systems design, testing, implementation and documentation, as directed by management. Create training materials for employees on the use of technology and applications. Provide first level vendor contact for troubleshooting and purchasing activities. Attend budgeted training seminars to gain knowledge and skills required to grow and excel in fulfilling the responsibilities of this role. Complete other projects as assigned. KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must possess clear written and verbal (phone) communication skills. Must work well in team environment with open communication and strong collaboration toward team goals. Must be familiarity with configuration and troubleshooting of Windows, mac OS, hardware, software applications, printing systems, and Office 365. Must demonstrate patience working with people struggling to learn technical systems. Must effectively interface with external contacts as well as Brotherhood employees, managers, and department staff members. EDUCATION AND/OR EXPERIENCE List Degree Requirement, Years' Experience, and Certifications Associate's degree in Information Technology or related field of study is required. Bachelor's degree is desired. Technology and/or Insurance Certifications (A+, Network+, Microsoft, Apple, CPCU, CISR, etc.) are desired. Background in any aspect of the insurance industry is desired. Terms and Conditions This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Because the company's niche is the church and related ministries market, and because effective service requires a thorough understanding of this market, persons in this position must be familiar with church operations and must conduct themselves in a manner that will neither alienate nor offend persons within this target niche. Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this position description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.

Job Description Role The Help Desk IT Support Technician is responsible for providing first-line technical assistance to all Triton team members. This role ensures quick, friendly, and effective support for hardware, software, and systems issues across the organization. The Help Desk Technician will perform all duties in a manner that reflects the Triton Way, serving as a positive and helpful resource for the team. Job Responsibilities Leadership and Behavior - Provide patient, helpful guidance during technical issues - Maintain a positive, solutions-focused attitude - Reinforce the Triton Way through professionalism and clear communication - Serve as a reliable resource and positive example for the organization Tasks Help Desk Support - Respond to support requests via email, phone, ticketing system, or in person - Troubleshoot and resolve issues with computers, peripherals, printers, network connectivity, software applications, and user access - Escalate unresolved issues to Systems Coordinator or Engineering as needed - Track, prioritize, and close help desk tickets in a timely manner User Account & Access Management - Create, modify, and deactivate user accounts - Assist with password resets and MFA setup - Ensure proper permissions are assigned based on role Workstation Setup & Maintenance - Set up new team member workstations, including computers, programs, logins, email, phone, and printers - Install, configure, and update software - Maintain and clean computer workstations - Replace or repair computers and peripherals - Assist with office or workstation moves System & Network Support - Assist with routine server maintenance tasks - Help monitor network devices and uptime - Support routine updates and patches Cybersecurity Support - Help identify and prevent phishing attempts - Educate team members on safe cyber practices - Monitor and report suspicious activity Technology Procurement Support - Submit RFQs or purchase requests for equipment - Track hardware inventory Process Improvement & Collaboration - Identify opportunities to streamline help desk processes - Suggest improvements to documentation or training - Support department and corporate goals - Perform other duties as requested Benefits: Performance & Attendance Bonuses Medical, Dental, Vision, & Life Insurance at 60 days Long and Short-Term disability coverage Critical illness, accident, hospital indemnity HSA and FSA opportunities 401(k) with company match after 60 days Paid Holidays & Vacation Personal Time Weekly Pay Why Join Us? We invest in your growth with on-the-job training and development Clear paths for promotion and advancement Be part of a team that makes a meaningful difference in lives If you have any questions, please call ************. Join the team that makes a meaningful difference in lives! Monday-Thursday 6 am - 4 pm (2) 10-minute breaks, 20-minute paid Lunch. We ask that you do not leave the facility during lunch since it is paid

What they do: specialize in providing aluminium and laminate solutions primarily for the recreational and transportation vehicle industries. They supply high-quality materials like traditional metal fabricated panels, prepainted coil, fiberglass reinforced polyester panels, and high-tech composites. This role will be responsible for the following primary functions: Install all software on the computers and laptops when needed, new software coming to be implemented Set up and configure all laptops, printers and computers, the software on them: Microsoft Office suit & Avionte. Provide user support to technical problems with the software (hardware is less of a concern) or connectivity issues Troubleshooting and reporting, not expected to have expertise in fixing the issues directly MUST HAVE 1-3 years experience. Comfortable with 100% in office (not a role that can be done remotely from what the client has found). Office environment, but is a manufacturer so needs to be comfortable in that type of setting and working with blue and grey collar individuals regularly. Reasonable level of autonomy and demonstrated ability to communicate well to a boss who is in another country. Wants: Can handle and endure a bit of chaos. New software switchover and the manufacturing market picking up will mean things will be very busy when they start.

** This role is based in Fort Wayne, IN ** The Systems Engineer will be part of a talented team of systems engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance, and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. A great Systems Engineer has excellent communication skills and knowledge of enterprise systems, servers, network, security, and other various technical infrastructure. The ideal candidate will also have an analytical mindset and a keen eye for detail. Essential Functions And Responsibilities: Safety Follows plant safety procedures and guidelines. Informs supervisor of safety issues; reports any workplace injury or incident immediately. Tasks Monitoring and support of servers, storage, telecommunications, ERP, and network systems. Engage with external vendors/resources as required to support IT infrastructure. Execute the IT change control process during the execution of critical IT system changes. Participate as required in the execution of IT infrastructure procedures. Participate as required in IT project requirement definition, solution research, validation, implementation, and documentation. Participate in the implementation of systems to automate IT tasks, enhance security, and prevent service interruptions. Act as tier-3 IT support as required for local and remote users including monitoring the operating environments, responding to incidents, problems, and planning for growth. Overall end-user system profile provisioning process across all platforms including logical and physical access. Participate in all aspects of IT project execution and day-to-day IT functions including technical innovation, change control and documentation. Qualifications: BS/MS degree in Computer Science, Engineering, or a related subject. 1-4 years of experience managing servers, storage, telecommunications, and network systems. Ability to appropriately prioritize support needs and delegate where appropriate. Ability to support Enterprise IT systems utilizing both internal and third-party resources. Understands Enterprise IT best practices for security, standardization, availability, and support. Understands promote-to-production environment as well as change control processes. Desire to continually learn new technologies and improve skill set. Strong verbal, written, telephone and public relations skills. Technical Knowledge Required Experience with Microsoft Client and Server Operating Systems. Experience with installing, configuring, and troubleshooting Windows based environments. Knowledge of Active Directory Administration (User, Group, Computer, Group Policy). Experience with scripting (e.g., PowerShell). Experience with network architecture and connectivity, setup and install, support and troubleshooting. Experience with systems monitoring solutions. Experience with using Help Desk systems in an Enterprise environment. Knowledge of Imaging and Disk Duplication technology. Additional Skills Experience with virtualization and containerization (e.g., VMware, Citrix). Experience with installing, configuring, and troubleshooting AS400 based environments. Experience with managing a combination of on-prem, hosted, and cloud-based systems. Experience with maintenance and administration of Enterprise Resource Planning (ERP) systems. Experience with Cloud systems, preferably in Microsoft Azure. Office 365 and SQL Server Administration. More than a job. Grow, belong, and make a difference. At D&W Fine Pack, we don't just make packaging, we build purpose, pride, and strong teams. Whether you're launching your career or bringing years of experience, this is a place where you can grow, be supported, and make a real impact. Our culture is built on four core values that guide everything we do: Dedicated to Excellence- We hold ourselves to high standards in safety, sustainability, quality, and service. Winning with Success- We keep improving to deliver more for our customers and community. Focused on Service- We listen, act fast, and support both our customers and each other. People with Purpose- We work as one team, showing respect, integrity, and care for all. Benefits That Matter Taking care of our team is a priority. Our benefits include: Medical, Dental, and Vision coverage 401k with company match Short and Long-Term Disability (STD/LTD) Company-paid Life Insurance FSA's for Medical & Dependent Care Employee Assistance Program (EAP) -counseling, financial tools, legal help & more Wellness program Cancer Expert Now - access to expert consultations for cancer diagnosis and treatment guidance And more! If this sounds like the kind of company and team you want to grow with, we'd love to hear from you. Work Environment: While performing the duties of this position, the employee's work is performed in a typical interior/office work environment. The employee is expected to maintain an organized work area and contribute to the overall decorum of a professional setting. A minimal amount of work will require exposure to the manufacturing facility. The employee is expected to be familiar with and compliant with all plant safety and cleanliness (GMP) regulations. Workdays are generally Monday through Friday; however, the employee is expected to work additional, including weekend, hours as required to fulfill job duties. #ff-dd-ov

Systems Engineer (Service Desk) Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of IT Service Management team members to keep costs low. The purpose of the Network Engineer is to provide client-centered, efficient, and effective level 3+ remote support to Corsica clients' networking needs. By efficiently and effectively resolving complex IT issues, the Network Engineer will help minimize downtime and disruptions within client environments, which in turn will further build trust between Corsica and our clients. Responsibilities The responsibilities for this position include: Serve as a Tier 3 resource and escalation point for the rest of the Service Desk team on networking tickets, as needed. Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible. Provide network analysis, response, and remediation support, as needed. Maintain network infrastructures across multiple clients and MSP/MSSP internal services. Manage the impact, risk, and implementation of complex client change requests. Communicate effectively with both management as well as client points of contact and end users. Build and develop configurations for network products. Estimate and summarize client network health and recommendations for improvement. Follow standard operating procedures as documented in the knowledge management system. Assist in creating and updating knowledge articles to be used by other service desk personnel. Work with the team and escalate as needed with the assistance of management. Maintain and update system documentation and service ticket records. Stay up to date on the latest technologies through ongoing education. Competencies and Qualities Qualified candidates must meet the following job requirements: Able to function effectively in a high paced environment. Have the ability to understand the perspective of the client in all service interactions. Must make effective use of time and complete tasks efficiently and on time. Able to work with a team, communicate effectively, and have a high attention to detail. Must meet client and corporate expectations for attendance, quality, and performance. Must have advanced experience with each of the following: TCP/IP Stack Working with and without out of band management on remote systems, utilizing on-site resources as smart hands as necessary. DHCP and DNS support in SMB and enterprise environments. NMS and SIEM Switches, firewalls, and advanced infrastructure - Cisco, Fortinet, Sonicwall preferred. Network authentication and encryption methods. Dynamic routing protocols, SLA, route tracking, and network policies. VOIP applications such as CUCM, Jabber, 3CX, RingCentral, etc. Must have intermediate experience with each of the following: Network security hardening best practices. Cloud-based providers such as Azure and AWS. Microsoft Cloud Solutions - OneDrive, Office 365, Exchange Online, Sharepoint, etc. Cloud based networking and Cloud to physical connections. Preferred experience with: Virtualization platforms such as Hyper-V and VMWare. Education, Experience, and Certifications Bachelor's Degree in any IT related field OR equivalent technical certifications (Disco CCNP, CCNA, Fortinet NSE, etc) 6+ years of network experience with implementation and support. 2+ years of Windows Sever technology experience as well as the Windows Server core Services. 2+ years of Microsoft Cloud Solutions experience. At least 3 certifications from leading vendors such as Cisco, CompTIA, or Microsoft are required. Cisco-Voice preferred. Supervisory Responsibility This position does not have any direct supervisory responsibilities. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration. Travel This position requires less than 1% travel with no overnight travel expected. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving. Position Type/Expected Hours This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shift start times range from 6:00 am to 9:00 Pm and the assigned shift will be communicated in advance. This position will also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Murray Equipment, Inc. (MEI) & Total Control Systems (TCS) is seeking a skilled and motivated IoT Systems Engineer to join our growing engineering team. This role is ideal for an innovative, hands-on engineer who enjoys working at the intersection of hardware, firmware, and industrial automation to build reliable, real-world connected systems. As an IoT Systems Engineer, you will play a key role in designing, developing, and supporting embedded and IoT solutions that connect MEI's mechanical systems, fluid-handling equipment, and control platforms with enterprise and customer software. You'll work closely with cross-functional teams to advance MEI's connected automation technologies while ensuring performance, security, and reliability in demanding industrial environments.

Corsica Technologies is consistently recognized as one of the top managed IT and cybersecurity providers, helping organizations leverage technology as a competitive business advantage. Our integrated services protect companies and enable them to succeed. As our mission states, we are a key catalyst in protecting organizations, empowering their employees, and enabling their technology to gain a competitive business advantage so they can thrive. Our team is focused on hiring the right people, in the right jobs, to help us continue to grow and move forward in creating a new level of service in the IT industry. Do you have what it takes to join the team? With decades of combined experience in our space, our leadership team thrives on helping their clients solve their most complex IT challenges. SYSTEMS ENGINEER Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of IT Service Management team members to keep costs low. The purpose of the Systems Engineer is to provide client-centered, efficient, and effective level 3+ remote support to Corsica clients. By efficiently and effectively resolving complex IT issues, the Systems Engineer will help minimize downtime and disruptions within client environments, which in turn will further build trust between Corsica and our clients. Responsibilities The responsibilities for this position include: Classify and triage escalated incidents, problems, and complex requests. Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible. Troubleshoot and resolve problems reported by two or more users as quickly as possible. Manage the impact, risk, and implementation of complex client change requests. Follow standard operating procedures as documented in the knowledge management system. Assist in creating and updating knowledge articles to be used by other service desk personnel. Work with the team and escalate as needed with the assistance of management. Maintain and update system documentation and service ticket records. Stay up to date on the latest technologies through ongoing education. Competencies and Qualities Qualified candidates must meet the following job requirements: Able to function effectively in a high paced environment. Have the ability to understand the perspective of the client in all service interactions. Must make effective use of time and complete tasks efficiently and on time. Able to work with a team, communicate effectively, and have a high attention to detail. Must meet client and corporate expectations for attendance, quality, and performance. Must have advanced experience with each of the following: System hardware, software, and operating systems. Networking concepts such as TCP/IP, DNS, and DHCP. Active Directory and Group Policy administration. Switches, firewalls, and advanced infrastructure. Server applications such as SQL Server and RDS. Must have intermediate experience with each of the following: Cloud solutions such as Office 365 and Google Apps. Cloud-based data-centers such as Azure and AWS. Voice technologies and phone systems. Education, Experience, and Certifications Must have at least a high school diploma or GED. Associates degree or better is preferred. A minimum of 8+ years of professional ITSM experience is required. MSP experience is preferred. At least 3 certifications from leading vendors such as Apple, CompTIA, or Microsoft are required. Supervisory Responsibility This position does not have any direct supervisory responsibilities. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration. Travel This position requires less than 1% travel with no overnight travel expected. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving. Position Type/Expected Hours This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shift start times range from 6:00 am to 9:00 am and the assigned shift will be communicated in advance. This position may also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits: We are fully invested in the growth and well-being of our employees and offer the following benefits to our employees in all locations: 401K Medical, Dental, Vision Health Savings Account Life Insurance Short and Long-Term Disability PTO plus Paid Holidays Training and development opportunities Educational assistance EAP services that include free counseling services for employee and family Adoption assistance Commuter benefits If you're up for the challenge and enjoy the satisfaction of knowing your work has made a difference in helping other companies leverage technology as a competitive business advantage, then we want to hear from you today! If you don't think you meet all the criteria above and are still interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join a great team of professionals. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Country:** United States of America , Fort Wayne, IN, 46808 USA ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Electronic Warfare and Airborne Sensors department within the Space and Air Sensors; Systems Engineering & Test Capabilities (SE&TC) organization has an immediate opening for a Senior Systems Engineer to support ongoing integration, test, and sustainment activities for the Next Generation Jammer (NGJ) Common Electronics Unit (CEU). NGJ is the flagship product for the Electronic Attack Systems mission area within the Naval Power Strategic Business Unit of Raytheon. This position supports a variety of activities including but not limited to production support, failure investigation and resolution, root cause and corrective action, aftermarket sustainment, supplier engagement, test planning and implementation, and new system integration, verification, and validation (IV&V). The successful candidate is an energetic, focused, and capable engineer with strong organizational capabilities and a drive to learn and grow. **This position is full-time on-site in Fort Wayne, IN** **What You Will Do:** + Support test, fault identification, failure resolution, and acceptance of production and field return hardware. + Provide engineering support to NGJ lab test and qualification activities, providing engineering oversight to the test, evaluation, and analysis of issues pertaining to system hardware and firmware functionality and performance. + Provide support for situations including (but not limited to) customer inquiries, field failures, product obsolescence, system enhancements, new product development and integration. + Evaluate and assess the performance of developmental electronic warfare systems, including signal processing subsystems. + Support system configuration management activities, ensuring the system configuration is stable and secure, while managing the propagation of change within the overall CEU system. **Qualifications You Must Have:** + Typically requires a Bachelor's in science, Engineering, Physics or Computer Science (STEM preferred) and a minimum of 2 years of prior engineering experience + RF system design, digital and analog signal processing, waveform and signal modulation characteristics and analysis, and/or algorithm implementation and testing. + Support occasional business travel (20% or less). + Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. **Qualifications We Prefer:** + Ability to address complex engineering issues by performing analysis, development, and implementation of solutions to complex engineering problems + Communicate system designs, project updates, and technical findings to internal teams and external partners. + Development, implementation, and test of RF jamming algorithms. + Experience using MATLAB, PathWave ADS, and/or PathWave EMPro for simulation and design of RF systems. + RF receiver/exciter product design, development, and/or test experience in the Electronic Attack (i.e. signals jamming) sub-domain of EW. + Embedded systems and embedded programming. Experience implementing digital signal processing solutions on embedded processors and digital hardware. + DOORS for requirements management. **What We Offer** + Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation + Relocation Eligible - Relocation assistance is available **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Brand Description: At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 38,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for individuals who are determined to make life better for people around the world. As a MES System Engineer supporting the Indianapolis Device Assembly & Packaging (IDAP) site, you will play a critical role in implementing and sustaining our next-generation Manufacturing Execution System (MES). This system is central to our digital transformation strategy, supporting paperless operations, enhancing compliance, and enabling efficient batch execution. You will work closely with site Operations, Quality, Engineering, and IT teams to translate operational needs into executable MES solutions. This role is ideal for someone who is passionate about technology, systems thinking, and supporting frontline manufacturing teams. What You'll Be Doing: You will be responsible for implementing, configuring, and supporting the MES solution at IDAP, ensuring that it meets the site's operational, quality, and compliance needs. You will work closely with Operations, Engineering, Quality, and the broader Tech at Lilly team to ensure successful deployment and long-term support of MES capabilities How You'll Succeed: Implement, configure, and support the MES platform for device assembly and packaging operations at IDAP. Partner with site teams to gather requirements, define digital workflows, and author/validate electronic batch records aligned with operational processes. Execute and support site-level testing and validation efforts (e.g., Installation Qualification, Performance Qualification) to ensure system readiness. Troubleshoot MES issues and collaborate with cross-functional teams to resolve system or process gaps. Support site readiness and go-live efforts, including hypercare support and frontline troubleshooting. Ensure compliance with Computer System Validation (CSV) standards, including 21 CFR Part 11 and GAMP 5. Develop and maintain system documentation, SOPs, training materials, and support guides tailored to IDAP operations. Collaborate with global/site MES architects and platform teams to align on standards, design, and configuration best practices. Identify opportunities for continuous improvement, error-proofing, and digital optimization at the site. Actively engage in site huddles, team discussions, and problem-solving initiatives What You Should Bring: Experience supporting MES in a regulated manufacturing environment, ideally in device assembly or packaging operations. Working knowledge of cGMP and Computer System Validation (CSV) frameworks Ability to interpret process requirements and translate them into MES configurations or electronic batch records. Strong troubleshooting skills, with the ability to investigate system issues, identify root causes, and implement sustainable solutions. Comfortable working on the shop floor with operations, quality, and engineering teams to gather feedback and support adoption. Excellent collaboration and communication skills able to navigate cross-functional environments and bridge technical and business teams. Ability to manage multiple priorities and adapt to changing project needs. Proactive mindset with a focus on continuous improvement and system optimization. Familiarity with system integration concepts (e.g., MES to ERP or automation systems). Willingness to learn and grow technical skills as the MES platform and site capabilities evolve. Basic Requirements: Bachelor's degree in IT, computer science, computer engineering or related field. 2+ years MES experience, with at least 1 year in PharmaSuite deployments is preferred. 2+ years experience with MES system design, implementation, and validation. 3+ years of experience in regulated pharmaceutical or medical device manufacturing environments. Additional Preferences: Familiarity with MES platforms such as PMX, PharmaSuite, Werum PAS-X, Emerson Syncade, DeltaV or similar is strongly preferred. Experience with Microsoft Office Suite (Excel, Word, PowerPoint). Strong communication skills (written and verbal) with the ability to communicate at all levels of the organization. Proven experience in stakeholder management and cross-functional coordination. Understanding of GMP regulations and Computer System Validation (CSV) principles (e.g., GAMP 5, 21 CFR Part 11, Annex 11). Experience authoring and validating Master Batch Records (MBRs) in a regulated environment. Strong documentation skills and attention to detail, with experience in generating validation deliverables and training materials. Ability to work cross-functionally and communicate effectively with technical and non-technical stakeholders. Other Information: Role is based onsite at Lilly Tech Center South (IDAP) site. Occasional travel to other Lilly sites or vendor locations may be required 5-10% Flexibility for off-hours work during implementation windows or system cutovers is expected. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $63,750 - $145,200 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

Job DescriptionTechnical Support Specialist ILocation: Fort Wayne, IN Pay: $20.00-$27.00 per hour Direct Hire Opportunity! Job SummaryAre you a tech-savvy problem solver who enjoys working directly with customers? We're seeking a Technical Support Specialist I to support and maintain Denali's technical solutions at customer locations. In this role, you'll be a key contributor to system performance, customer satisfaction, and successful on-site installations while working in dynamic field environments. What You'll Be DoingAs a Technical Support Specialist I, your core responsibilities will include: Installing, configuring, and maintaining Denali hardware and software solutions at customer sites Troubleshooting and diagnosing technical issues to ensure system functionality and optimal performance Collaborating with customers to understand requirements and deliver tailored technical solutions Conducting on-site assessments to confirm system compatibility and performance Providing hands-on training to customer staff on system operation and maintenance Working closely with engineering teams to improve and customize solutions based on client feedback Documenting installations, configurations, and troubleshooting activities accurately Communicating clearly with customers to address inquiries and provide ongoing technical support In addition, you will support warehouse operations between assignments and travel extensively to customer locations as needed.What We're Looking ForQualifications: High School Diploma or equivalent 1-3 years of experience in technical support, IT, hardware, or software environments Experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Ability to travel up to 100% of the time - various US locations and some international. Skills: Strong hardware and software troubleshooting abilities Excellent written and verbal communication skills Customer-focused mindset with strong problem-solving skills Ability to document processes and follow technical procedures Comfortable working independently and as part of a team Work Environment & Physical Requirements Work is performed in professional office, warehouse, and customer-site environments Frequent computer and office equipment use Ability to move equipment and boxes weighing up to 30 lbs Extended periods of standing, sitting, and moving throughout workspaces

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military