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Technical support engineer jobs in Fremont, CA

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  • Information Technology Specialist

    Adecco 4.3company rating

    Technical support engineer job in Menlo Park, CA

    Adecco Creative partnered with a software development firm to hire an Executive IT Support Specialist. This 6-12 month, ONSITE W2 contract pays $50-65/hr. Executive IT Support Specialist Job Description Role Title: Executive IT Support Specialist / White Glove Technician Location: Menlo Park, Silicon Valley/Bay Area, CA Reports To: ServiceDesk Manager Role Summary The Executive IT Support Specialist is a high-impact, high-visibility role responsible for delivering confidential, immediate, and premium "white glove" technical support to our CEO, VPs, senior leaders, and designated high-priority personnel. This role requires in-depth technical expertise across the modern tech stack, unwavering discretion, and a commitment to ensuring zero productivity downtime for the company's most critical decision-makers. Key Responsibilities: I. High-Touch Service Delivery ● Dedicated 24/7/365 On-Call Support: Provide immediate, direct-access support to executives, requiring flexibility to resolve issues in-person, remotely, and after hours/weekends to meet executive schedules. ● Proactive & Preventative Care: Move beyond reactive ticket solving. Conduct scheduled, non-disruptive preventative maintenance on all executive hardware (laptops, mobile phones, networking equipment) to ensure peak performance and stability. ● A/V and Presentation Mastery: Provide expert, zero-fail setup and monitoring for all high-stakes internal and external presentations, board meetings, investor calls, and large-scale video conferences. ● Executive Travel Readiness: Prepare and test all technology kits for executive travel, ensuring secure global connectivity and local technical support coordination when necessary. II. Deep Technical & Security Expertise ● Modern Tech Stack Expert: Master deployment, configuration, and advanced troubleshooting for mixed environments, specializing in mac OS, Windows 11, iOS, Android, and high-end hardware (e.g., MacBooks). ● Identity Management: Expertly manage and troubleshoot issues related to Single Sign-On (SSO) and Multi-Factor Authentication (MFA) policies ● Collaboration & Cloud Tools: Provide authoritative support for the company's enterprise collaboration suite (e.g., Google Workspace, Slack, Zoom), with a specific focus on security and data sharing compliance. ● Network & Connectivity Diagnostics: Rapidly diagnose and resolve complex network issues, including corporate Wi-Fi, guest Wi-fi , and executive home office networks. III. Confidentiality & Process Excellence ● Absolute Discretion: Maintain strict confidentiality regarding all sensitive data, communications, and project information handled or viewed during support sessions. ● Asset and Inventory Management: Oversee the lifecycle of all executive assets, from secure provisioning and rapid replacement to end-of-life sanitization, utilizing ITSM tools (e.g., Zendesk and Jira). ● Security Incident Liaison: Act as the initial point of contact for executive-level security incidents (e.g., phishing attempts, data breaches), coordinating with the Security Operations Center (SOC) team. Qualifications: ● Experience: IT support, with dedicated exclusively to supporting C-Suite, Executive, or VIP personnel in a fast-paced international technology company. ● Certifications: Professional-level certifications such as ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional (ACSP). ● Communication: Exceptional verbal and written communication skills with the ability to translate complex technical concepts into clear, simple language for non-technical leadership. ● Service Ethos: Demonstrated history of providing high-level customer satisfaction and anticipating executive needs before they arise. ● Experience deploying and managing Mobile Device Management (MDM) solutions (Intune). ● Experience writing easy-to-follow articles for our Knowledge Base, using simple language ● Be a high-level expert in our technology landscape ● Take ownership of complex support tasks where the solution requires deeper investigation and/or vendor engagement Fine print: This is a W2 position. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. There is no PTO or holiday pay for contracts. Sick leave is accrued where applicable, check your state laws. Equal Opportunity Employer/Veterans/Disabled Must be authorized to work in the U.S. without employer sponsorship. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: *The California Fair Chance Act *Los Angeles City Fair Chance Ordinance *Los Angeles County Fair Chance Ordinance for Employers *San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $50-65 hourly 2d ago
  • Hardware Technician

    Swoon 4.3company rating

    Technical support engineer job in Milpitas, CA

    Pay: $47/hr (W2 only) Duration: 6-Month Contract (potential extension) Monday thru Friday 8 AM to 5 PM 🌟 About the Role We're partnered with a global leader in advanced technology solutions to hire an experienced Hardware Technician to join their data center operations team in Milpitas, CA. This is a hands-on role focused on server installation, troubleshooting, and hardware maintenance within high-performance compute environments. You'll be part of a collaborative team supporting compute, networking, and storage infrastructure in a fast-paced environment where precision and reliability are key. ⚙️ Key Responsibilities Perform rack and stack installation of servers, networking gear, and storage units. Manage cabling, labeling, and power connections to ensure clean and organized setups. Diagnose and repair hardware issues related to CPU, GPU, memory, and power systems. Support Ethernet and InfiniBand network troubleshooting and hardware replacement. Maintain and repair storage arrays, SSDs, and RAID configurations. Execute basic Linux command-line operations for system checks and validations. Document work performed, hardware issues, and resolutions with attention to detail. 🧩 Qualifications 5+ years of hands-on experience in hardware installation and troubleshooting. Strong understanding of: Server architecture (CPU, GPU, memory, and power systems) Network cabling and protocols (Ethernet / InfiniBand) Storage systems (RAID, SSD, and file systems) Basic knowledge of Linux operating systems and command-line tools. Proven ability to work independently in a data center or lab environment. Excellent communication and documentation skills. Must be available onsite, Monday through Friday in Milpitas, CA. 💼 Why Join Be part of a high-impact project with a global technology innovator. Gain exposure to cutting-edge compute and networking technologies. Collaborate with a team passionate about performance, precision, and innovation. Opportunity for contract extension based on performance and project needs. 🔗 Interested? Apply today to connect with our recruiting team at Swoon, and take the next step in your hardware career. We can't wait to help you make your next move.
    $47 hourly 2d ago
  • Hardware Technician

    The Mice Groups, Inc. 4.1company rating

    Technical support engineer job in Fremont, CA

    Hardware Support IT Rep / Contract position onsite in Fremont, CA / 1-2 months / 10-20 hours per week / W2 candidates only. Support and maintain in-house technology equipment and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading hardware and equipment while ensuring it's optimal performance. Responsibilities: New Hire Desk Setup / Visitor Cube Audits Installation/setup of: Docking Station Monitors Wireless Keyboard and Mouse Thunder Bolt Cable Cable lock Wire Management as needed Visitor Cube Audits Audit for missing peripherals Replace missing peripherals Perform basic cable management
    $47k-68k yearly est. 4d ago
  • Helpdesk Analyst

    Bayside Solutions 4.5company rating

    Technical support engineer job in Tracy, CA

    W2 Contract Salary Range: $56,200 - $62,400 per year As a Helpdesk Analyst, you will provide various software and application support services to internal employees, including corporate, distribution center, and retail store users. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and email requests for assistance from users. Follow up on open tickets from the Help Desk call tracking system, escalate problems to other IT employees (when appropriate) to obtain timely resolution, provide or coordinate basic support, installation services, and maintenance of hardware equipment, provide after hour (pager) support during assigned weeks, and participate in departmental projects and programs (which include rollouts, upgrades and modifications). Provide daily software and/or hardware support to telephone, email, and in-person requests for assistance from users. Identify, research, and resolve software/hardware problems. Use various administrative tools to perform tasks such as unlocking locked accounts. Responsible for logging calls and following up on open tickets in the call tracking system Responsible for escalating issues when appropriate Responsible for providing or coordinating software/hardware support, installation services, and maintenance Coordinate daily job tasks and responsibilities with the Help Desk Supervisor. Requirements and Qualifications: Ticketing experience: Remedy, Service Now, etc. Windows support experience; Microsoft Office proficiency Strong customer service skills Able to work in a fast-paced, enterprise-level environment Desired Skills and Experience Helpdesk support, Windows, Microsoft Office, customer service, ticketing, Remedy, Service Now, hardware, software Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate. Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at *************************
    $56.2k-62.4k yearly 4d ago
  • Help Desk Manager

    Oculusit 3.8company rating

    Technical support engineer job in Atherton, CA

    Manage Help Desk and all customer services for the college and on behalf of the client, including providing oversight of the technology service, ticketing system, managing intake, assignment and escalation of help desk requests, delegating, installation, maintenance, troubleshooting, and repair of computer hardware and software components throughout the college. • Assist technicians with troubleshooting and diagnosing technical problems, research hardware and software to fit individual user needs, and obtain quotes and make recommendations • Train, coach, mentor, and evaluate staff performance making recommendations for personnel actions and professional development • Ensure the availability of experienced staff to meet help desk needs • Proactively develop, implement, and maintain help desk processes and procedures to meet institutional and end user needs, monitor help desk performance trends and efficiency with a goal of continuous improvement, and establish service level agreements with all users • Be knowledgeable of the contract statement of work between Client and OculusIT • Work with OculusIT to manage the account against contract budget, as needed • Set objectives and strategies for the help desk department in conjunction with client and OculusIT's combined objectives • Work with the expanded OculusIT team to design, implement and customize IT systems and platforms to improve customer experience. · Help facilitate the implementation of new systems, as applicable and within scope, and provide guidance to client IT staff and departmental users within the institution • Maintain daily communications with the remote OculusIT team to ensure computer and network infrastructure in the institution operates at optimal performance • In collaboration with the OculusIT Service Delivery Management, guide and provide inputs to IT related projects • Monitor changes or advancements in technology to discover ways the institution can gain competitive advantage • Use industry standard metrics and measures to assess team performance (service quality, staffing levels, service levels) and adjust resources and processes accordingly • Use industry standard measures to report, review, and analyze help desk metrics. Requirements • Proven experience as help desk Resource. • Excellent knowledge of higher education IT systems, applications and infrastructure • Skill in supervisory practices and experience managing teams • Solid understanding of data analysis, budgeting and business operations • Superior analytical and problem-solving capabilities • Ability to multi-task and organize, prioritize projects and tickets • Excellent organizational and leadership skills • Outstanding written and verbal communication and interpersonal abilities • Ability to work under pressure with frequent interruptions • BS/BA from an accredited 4-year institution
    $79k-103k yearly est. 4d ago
  • Computer System Validation

    Staftonic LLC

    Technical support engineer job in Santa Clara, CA

    Long-Term Project Key Responsibilities: Manage the full Software Validation and Verification (V&V) lifecycle, including developing and executing test plans, cases, and scripts. Ensure strict compliance with regulatory guidelines, including 21 CFR Part 11 and 820, GAMP 5, and ISO 13485. Draft, review, and maintain regulated documentation (URS, SRS, test reports, and change orders). Perform both manual and automated testing, defect tracking, and root-cause analysis. Utilise SQL for basic database queries and work with issue tracking (e.g., Jira) and document control systems. Qualifications: Bachelor's degree in a technical or life sciences field. 7+ years of relevant experience in FDA-regulated Computerised Systems Validation (CSV). Expert knowledge of regulatory requirements, including data integrity principles.
    $65k-97k yearly est. 1d ago
  • Solution Delivery Engineer

    Delta Electronics Americas 3.9company rating

    Technical support engineer job in Fremont, CA

    About the role: As a Delivery Engineer, you will play a key role in ensuring the reliable operation of mission-critical power electronics systems. You will lead in installation, startup and commissioning of data center power and cooling infrastructure equipment, providing top-tier technical support while ensuring a high level of customer satisfaction. Key responsibilities: Serve as a subject matter expert (SME) for specific equipment or technologies within the team Collaborate with installation partner to provide installation guidance to meet equipment specification Collaborate with engineering resources to perform startup and commission of power and cooling electronics at customer sites Assist emergency support and troubleshooting for related equipment Collaborate with service team to provide routine and preventive maintenance on related equipment Strive for first-time fix resolutions and superior customer satisfaction Maintain consistent and clear communication with both customers and internal teams Minium Qualifications: Associate degree in Electronics, Electrical or mechanical Engineering, or equivalent Military Electronics or mechanical Training 5-8 years of field service, electrician or construction experience Solid understanding of electrical theory and Ohm's Law Proficient in reading and interpreting electrical schematics and blueprints Experience with 3-phase / 480V power systems is required Familiarity with test equipment, hand tools, and industry safety practices Computer literacy including Microsoft Outlook, Word, and Excel Strong written and verbal communication skills Self-starter with the ability to work independently and manage time effectively Preferred Qualifications: Electrician or plumbing license is a plus 3 phase UPS system experience is a plus Benefit at Delta Electronics Americas: Life at Delta
    $106k-153k yearly est. 2d ago
  • Machine Learning Systems Engineer (1 Year Fixed Term)

    Stanford University 4.5company rating

    Technical support engineer job in Stanford, CA

    The Department of Ophthalmology in the School of Medicine at Stanford University is launching an interdisciplinary Neuro-AI project dedicated to building a foundation model of the brain. This endeavor will involve multiple labs and faculty across the Stanford campus, including the Wu Tsai Neurosciences Institute, Stanford Bio-X, and the Human-Centered Artificial Intelligence Institute. Leveraging cutting-edge advances in electrophysiology and machine learning, this project aims to create a functional "digital twin" - a model that captures both the activity dynamics of the brain at cellular resolution and the intelligent behavior it generates, including perception, motor planning, learning, reasoning, and problem-solving. This ambitious initiative promises to offer unprecedented insights into the brain's algorithms of perception and cognition while serving as a key resource for aligning artificial intelligence models with human-like neural representations. As part of this project, we are seeking talented systems engineers with extensive experience in large scale data and compute clusters. As a Systems Engineer, you will be responsible for designing, deploying, and maintaining the compute infrastructure that supports our machine learning and data pipeline operations. This position promises a vibrant and cooperative atmosphere within the laboratories of Andreas Tolias (*********************** Tirin Moore (********************************* and other labs at Stanford University renowned for their expertise in perception, cognition, pioneering neural recording techniques, computational neuroscience, machine learning, and Neuro-AI research. Duties include: ·Design and develop complex and specialized equipment, instruments, or systems; coordinate detailed phases of work related to responsibility for part of a major project or for an entire project of moderate scope. ·Develop technical and methodological solutions to complex engineering/scientific problems requiring independent analytical thinking and advanced knowledge. ·Develop creative new or improved equipment, materials, technologies, processes, methods, or software important to the advancement of the field. ·Contribute technical expertise, and perform basic research and development in support of programs/projects; act as advisor/consultant in area of specialty. ·Contribute to portions of published articles or presentations; prepare and write reports; draft and prepare scientific papers. ·Provide technical direction to other research staff, engineering associates, technicians, and/or students, as needed. * - Other duties may also be assigned What we offer: ·Work on a collaborative and uniquely positioned project spanning several disciplines, from neuroscience to artificial intelligence and engineering. ·Work jointly with a vibrant team of researchers and scientists in a project dedicated to one mission, rooted in academia but inspired by science in industry. ·Competitive salary and benefits. ·Strong mentoring in career development. Application: In addition to completing the application, please send your CV and one page interest statement to: *************************** DESIRED QUALIFICATIONS: ·3+ years of experience in designing, managing and running large-scale compute infrastructure in the context of machine learning ·Experience with containerization technologies like Docker and orchestration platforms like Kubernetes or SLURM ·Proficiency in scripting languages such as Python, Bash, or PowerShell ·Strong knowledge of Linux/Unix systems administration ·Ability to work effectively in a collaborative, multidisciplinary environment ·Familiarity with modern distributed big data tools and pipelines such as Apache Spark, Arrow, Airflow, Delta Lake, or similar ·Familiarity with machine learning frameworks like PyTorch or JAX ·In-depth experience with cloud computing resources ·Thorough knowledge of GPU-based HPCs in the context of machine learning. EDUCATION & EXPERIENCE (REQUIRED): Bachelor's degree and three years of relevant experience, or combination of education and relevant experience. KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED): ·Thorough knowledge of the principles of engineering and related natural sciences. ·Demonstrated project management experience. CERTIFICATIONS & LICENSES: None PHYSICAL REQUIREMENTS*: ·Frequently grasp lightly/fine manipulation, perform desk-based computer tasks, lift/carry/push/pull objects that weigh up to 10 pounds. ·Occasionally stand/walk, sit, twist/bend/stoop/squat, grasp forcefully. ·Rarely kneel/crawl, climb (ladders, scaffolds, or other), reach/work above shoulders, use a telephone, writing by hand, sort/file paperwork or parts, operate foot and/or hand controls, lift/carry/push/pull objects that weigh >40 pounds. * - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. WORKING CONDITIONS: ·May be exposed to high voltage electricity, radiation or electromagnetic fields, lasers, noise > 80dB TWA, Allergens/Biohazards/Chemicals /Asbestos, confined spaces, working at heights ?10 feet, temperature extremes, heavy metals, unusual work hours or routine overtime and/or inclement weather. May require travel. The expected pay range for this position is $126,810 to $151,461 annually. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (***************************************************** provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form. Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
    $126.8k-151.5k yearly 1d ago
  • Technical Solutions Engineer

    Indotronix Avani Group 4.2company rating

    Technical support engineer job in San Bruno, CA

    Title: Sr Technical Solutions Engineer Duration: 6+ months (100% Long term contract) Payrate: $110-125 hourly on W2 Onsite expectations: Hybrid 3x/week Python Cloud support GCP AWS (Workbench or workflow) “Solution Engineer” The Workbench Solutions Engineering team engages with all levels of the biomedical research community, from the data stewards who want to share data to the research investigators and their technical teams who want to put data to work. We provide insights and best practices for organizing and managing access to data and work with data scientists to help accelerate their research. The Workbench team is impacting major projects, including NIH AllOfUs and AMP PD. Responsibilities Analyze a customer's technical needs to provide recommendations for implementation and train customers and technical partners on how to use Workbench. Work with customers to organize, harmonize, and securely share data on Google Cloud Platform and Amazon Web Services, and connect their internal data, tools, and processes to Workbench. Build batch workflows and interactive analysis notebooks to process and analyze data at scale. Qualifications Minimum qualifications: BA/BS degree in Computer Science or a related technical field or equivalent practical experience. 7+ years of experience working with one or more of the following programming languages: Python and/or Java, and the ability to write SQL queries of modest complexity. Passion for using technology to advance biomedical insights, human health and Experience working with life science or biomedical research data, running batch workflows or analytical statistical analyses. Experience with public cloud services such as Google Cloud Platform, Amazon Web Services and/or Microsoft Azure. Experience installing common packaged software on Linux, building and deploying Docker images.
    $110-125 hourly 1d ago
  • Forward Deployed Engineer

    Lamar Health

    Technical support engineer job in San Mateo, CA

    Why Lamar Health What do we do: We take care of shitty paperwork for very expensive drugs. Type: Contract-to-Hire, Full-time Compensation: Competitive + mission-driven impact Team: Our CEO worked on the AI model for the COVID Pfizer vaccine. Our CTO built an AI model for optimizing claims thats used by most cancer clinics in the US today. We're a good fit for someone that needs to have this level of impact. About Lamar Health Lamar Health is building modern infrastructure for healthcare delivery - helping care teams, clinics, and patients connect seamlessly through intelligent software. Our mission is to bring speed, clarity, and coordination to a space that's too often fragmented and slow. We work with leading healthcare organizations to reimagine how technology supports care delivery - from data integration to patient experience. Every deployment matters because it directly affects how real people access care. About the Role As a Forward Deployed Engineer (FDE) at Lamar Health, you'll bridge the gap between our core platform and the real-world needs of our customers - health systems, clinics, and care teams. You'll work hand-in-hand with users to understand their workflows, design solutions that streamline operations, and ensure that our technology drives measurable impact in patient outcomes and care efficiency. You'll write production-quality code, collaborate with our product and engineering teams, and bring new ideas from the field into the heart of our roadmap. What You'll Do Work directly with healthcare customers to understand their clinical, operational, and data challenges. Design and implement integrations, data pipelines, and lightweight applications on top of Lamar's platform. Build internal tools and deployment automation that make future implementations faster and more reliable. Collaborate with product and engineering teams to influence the roadmap based on real-world customer needs. Prototype rapidly, deploy confidently, and iterate based on feedback from users in the field. Translate technical complexity into clear, actionable insights for non-technical stakeholders. Who You Are You have 0-3 years of experience building and shipping software in production (Python, TypeScript, or similar). You're excited about the intersection of technology, healthcare, and product thinking. You love talking to users, uncovering pain points, and crafting pragmatic technical solutions. You're comfortable in ambiguity - prioritizing impact over perfection. You value empathy and communication as much as technical skill. You want to see your work directly improve healthcare delivery and patient experience. Bonus Points Projects you've worked on and can share. Prior experience in a customer-facing engineering, consulting, or startup role. Comfort working in regulated or privacy-sensitive environments (HIPAA, SOC2). Why You'll Love Working at Lamar Health Impact: Your work will touch real clinics, doctors, and patients - every deployment matters. Ownership: You'll shape how our platform is used in the field and help define our product direction. Growth: Work cross-functionally with engineers, clinicians, and product leaders solving complex, meaningful problems. Mission: Join a team genuinely driven to make healthcare more human, efficient, and connected. Team: People that move the ball with you to get shit done. About the Application Please submit a communication test (est time 5-10 min): Instead of a traditional cover letter and resume, we'd like you to complete a short task to show how you work: Step 1: Review the attached PDF policy for Evenity: ****************************************************** Step 2: Use an AI tool (ChatGPT, Claude, Gemini, etc.) to create: A simple checklist of all the approval requirements for the medication. A short description (1-2 paragraphs) explaining: How you used the AI tool. What prompts you wrote. Any challenges you encountered. Step 3: Send us your: Checklist (Google Doc, Word Doc, or PDF). LLM usage notes (can be included in the same document or separately). 👉 Submit your test and any brief intro about yourself to: careers at lamarhealth dot com
    $103k-149k yearly est. 2d ago
  • Solutions Engineer

    Searchability NS&D

    Technical support engineer job in San Francisco, CA

    Solutions Engineer / Pre-Sales Engineer Employment Type: Full-time Experience Level: 5-15 years Industry: AI / Healthcare Technology About the Role A high-growth AI startup in the healthcare technology space is seeking a Solutions Engineer to act as a technical advisor and strategic partner to customers and prospects. This role blends technical depth with strong communication skills, helping clients design and scale AI-driven healthcare solutions. You'll work closely with Sales, Product, and Engineering teams to demonstrate real-world value, optimize solution design, and ensure successful implementations. What You'll Do Act as a trusted technical advisor to customers and prospects throughout the sales and implementation process. Lead complex product demonstrations that highlight real-world scalability and value. Partner with Sales to qualify prospects and support customers building AI-enabled healthcare workflows. Provide detailed feedback to Product, Engineering, and Research teams to guide product evolution. Develop and share educational materials, tools, and best practices for internal and external stakeholders. What We're Looking For 5+ years in a customer-facing technical role, including 2+ years in pre-sales, solutions engineering, or a similar function. Experience working in a high-growth AI or healthcare technology startup. Familiarity with healthcare data formats (FHIR, HL7) or hospital operations. Exposure to Voice AI or VAPI technologies. Strong engineering fundamentals with hands-on experience designing, building, or scaling production systems. Excellent communication and interpersonal skills - able to explain complex technical concepts clearly to non-technical audiences. Proven ability to map business needs to technical solutions and drive stakeholder consensus. Willingness to work on-site at the San Francisco headquarters. Tech Stack / Tools Voice AI • VAPI technologies • FHIR • HL7
    $111k-166k yearly est. 3d ago
  • Energy Marshall, Data Centers

    Suffolk Construction 4.7company rating

    Technical support engineer job in Hayward, CA

    Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development. Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. Position: Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs. Responsibilities: Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority Involvement with all stored energy systems - gas, water, steam, air. Organizing and scheduling Pre-Energization meetings Confirming individuals working on energized / de-energized equipment are Qualified Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard. Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly. Reviewing electrician and vendor AHA's. Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment. Tracking and confirming all required QA/QC is complete and documentation has been submitted. Reviewing the daily Pre-Task Plan for energization activities. Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces. Confirming all pre-energization steps have been completed. Conducting pre-energization daily walks with the electrician and project stakeholders. Performing end-of-day walks for electrical equipment to confirm all systems are secure. Confirming adherence to the LOTO plan and isolation requirements. Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment. Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment. Qualifications: BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems Knowledge of pressurized mechanical lines, compressed gas and air. Experience in construction and electrical commissioning standards and practices. Experience communicating complex technical solutions and concepts to engineers and non-engineers. Ensure audit site practices against written standards as part of assurance role. Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards. While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
    $54k-69k yearly est. 1d ago
  • MEP Systems Engineer

    Samara 3.4company rating

    Technical support engineer job in Redwood City, CA

    Ready to play a key role in building the future of living? Join Samara in tackling California's housing shortage and enabling people to attain sustainable housing without compromising design or quality. Our flagship product, Backyard, is a fully turnkey, premium accessory dwelling unit (ADU) designed for homeowners and real estate developers. As we expand our offerings and scale our in-house development initiatives, we're at a pivotal moment, redefining homeownership through high-quality, attainable infill housing. Backed by top-tier investors, including Airbnb, Thrive Capital, and 8VC, Samara is positioned for significant growth and market impact. To support our next phase of growth, we're hiring product-focused engineers to advance and scale the technical foundation of our modular system. These roles go beyond traditional design work-they refine system standards, improve factory repeatability, and ensure our units are code-compliant, manufacturable, and built to the highest standards of quality and performance. The MEP Systems Engineer will be responsible for the detailed design and implementation of mechanical, electrical, plumbing, and PV systems tailored for modular construction building systems. This role requires a deep understanding of MEP systems combined with practical experience in modular construction. You will collaborate closely with leadership, crossfunctional design and engineering teams to integrate all technical and user experience requirements into our designs to ensure optimal functionality, sustainability, and compliance with all regulations. What You'll Do Design and develop integrated MEP systems for our new and existing designs including solar energy systems, including PV and ESS, optimized for prefabricated modular construction Ensure that solar and energy storage designs align with overall MEP system functionality and building energy requirements Lead the creation of comprehensive design documents, schematics, component material selections and system layouts, preferably using CAD and BIM software Provide technical leadership during the installation and commissioning phases to ensure systems meet design specifications and performance standards Conduct system testing and validation to ensure functionality, efficiency, and safety of both MEP and PV installations Collaborate closely with installation teams to facilitate seamless and efficient factory and onsite implementation of design Engage in research and application of the latest technologies and practices in renewable energy and modular construction Work with program managers and other engineering disciplines to ensure holistic integration of all systems within Samara modular units What We're Looking For Modular construction experience in factory builds, multi-mod, stackable and/or other hands on related experience. Licensed Electrician or Mechanical Contractor -and/or- Bachelor's degree in Mechanical, Electrical, or Energy Systems Engineering, or a related field Professional Engineering (PE) license preferred Minimum of 7 years of experience in one of the following: Mechanical, Electrical, Solar and/or Plumbing System design Comprehensive knowledge of building codes, safety regulations, and sustainability practices relevant to MEP and renewable energy systems Proficiency in design software such as Onshape, Revit, and/or other BIM methodologies preferred Excellent problem-solving skills and the ability to adapt designs to changing technological and regulatory landscapes Strong communication and leadership skills, capable of driving project decisions and managing complex stakeholder relationships Ability to travel to our factory in Mexico up to 25-40%. What We Offer Salary range of $120-160K and performance-based bonuses. Hybrid work schedule with 3 days each week in our Redwood City office. Snacks and Lunch on in-office days Early stage employee equity. Exceptional health, dental, and vision insurance. 401k eligibility after 6 months. Flexible PTO policy. How to Apply If you're excited to support Samara's mission and have the skills to match, we'd love to hear from you. Please submit your resume and a brief letter of introduction to our team. Let's build something extraordinary-together.
    $120k-160k yearly 1d ago
  • Prefabrication Systems Engineer - R+D Innovation

    oWOW

    Technical support engineer job in Fremont, CA

    At oWOW, we're on a mission to transform how multifamily housing comes to life. We're a vertically integrated real estate developer, combining architecture, R&D, real estate development, and software under one roof. Our team has pioneered groundbreaking projects, including the tallest mass timber building on the West Coast and the first mass-timber multifamily building in San Francisco. The Role We're seeking a Prefabrication Systems Engineer to drive the next evolution of oWOW's prefabricated component systems. You'll bridge design, engineering, manufacturing, and installation, working closely with the design team, fabricators, suppliers, and installers to develop scalable building systems that reduce cost, improve quality, and accelerate construction. What You'll Do Expand Our Facade Catalog Engineer and prototype new unitized cladding and envelope systems that balance aesthetics, performance, and manufacturability. Collaborate with facade fabricators and suppliers to refine system details, connections, and production sequences. Produce shop drawings and 3D fabrication models, coordinating with structural and waterproofing consultants. Build and test physical mock-ups, validate installation procedures, and document lessons learned for continuous improvement. Develop Prefabricated Interior Systems Design prefabricated interior walls, and ceiling with coordinated MEP components Lead mock-up testing and on-site trials to optimize speed, tolerance, and reliability. Coordinate feedback between MEP engineers, fabricator, and installers to ensure systems are field-ready and code-compliant. Negotiate with suppliers to secure bulk pricing and MSAs with manufacturing partners. You're a Great Fit If You Have 3+ years of experience in facade engineering, modular construction, or prefabrication R&D. Have worked with unitized curtain walls, panelized systems, or volumetric modules in a real fabrication or construction environment. Enjoy translating design intent into buildable, testable, and repeatable assemblies. Can read shop drawings, coordinate with engineers, and fabricators to build prototypes. Thrive in a collaborative, cross-disciplinary environment, balancing creativity with precision and schedule. Are comfortable working with vendors, fabricators, and installers to resolve details, validate performance, and scale production. Are curious, resourceful, and driven to improve how buildings are made. Minimum Qualifications Professional or academic background in Architecture, Engineering, or related field. Proven experience in prefabrication, facade engineering, or modular construction. Knowledge of structural systems, and envelope design. Project management skills, able to take ownership and deliver measurable outcomes. Preferred Qualifications Experience with design-to-fabrication workflows and shop drawings. Familiarity with MEP coordination and integration into prefabricated systems. Track record of negotiating with suppliers and securing volume pricing deals. Hands-on experience with mockups, testing, and inspections. Our Core Values oWOW: Produce outstanding results that surprise and amaze people. Ownership: Understand what you are accountable for, and take responsibility for your results. Curiosity: Challenge conventional thinking, and explore creative solutions. Teamwork: Trust, communication, and collaboration at every step.
    $86k-120k yearly est. 1d ago
  • Business Support Engineer, Networking

    Meta Platforms, Inc. 4.8company rating

    Technical support engineer job in San Francisco, CA

    We are looking for an engineer to play a key role in providing technical and engineering support to Meta's partners and clients globally. You will work with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations, while partnering with our varied cross functional teams to ensure a high quality for our products and a satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments. As a Business Support Engineer at Meta, you will be given the opportunity to specialize in one of our key business areas across Ads, Business Messaging, Telecommunications and Fintech, and combine your experience of proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers. As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and their implications for our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering. Qualifications: Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta 3+ years of experience in software engineering, support engineering, reliability engineering or related field Experience in programming languages such as Hack, Thrift, Python, C++, Rust, Java, and PHP, along with experience in the full web stack using SOAP or REST API technologies and architectures, front-end development with JavaScript/React, and SQL for database management Understanding of network fundamentals and related technologies (TCP/IP, IP Stack, VPN, Routing) Experienced in one or more of the following areas: communicating with wide ranging audiences, developing technical documentation, resolving operational issues using data, managing multiple projects, and driving initiatives in a cross-functional, global, and multilingual team environment Master's degree in Telecommunications, Computer Networks, Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta Experience developing, deploying and operating software in one or more public cloud infrastructure (Azure, Google Cloud Platform, AWS) Understanding of SMPP, SS7, Value Added Services Platforms (SMS Firewall), and Telco Infrastructure (PGW, GGSN), or similar Understanding of IT infrastructures and network protocols on different layers preferred, with demonstrated knowledge of different data exchange formats and protocols Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems Experience with large scale enterprise system development Certified CCNA / CCNP Responsibilities: Engineering Support at Scale: Collaborate with Meta's business partners and clients to provide proactive and reactive engineering-level support, troubleshoot real-time issues, and ensure high satisfaction through a scaled ticketing system for Meta Priority Products On-Call Support: Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends) Technical Relationship Management: Offer continuous technical support and guidance through APIs and Telecommunications Integrations, fostering deep relationships with our partners Alerting & Monitoring: Develop and maintain alerting and monitoring systems to ensure high availability of partner integrations Tooling & Documentation: Create and maintain tooling and documentation to assist partners with integration and adoption, streamlining the process and improving overall experience Supportability & Efficiency: Improve internal operational efficiency by building tooling, leveraging AI, and implementing process optimization, enabling our team to work more effectively and efficiently Data Analysis and Insight Sharing: Analyze information to identify trends and opportunities, recommend improvements, influence product roadmap, and share insights across the team to enhance the support experience Product Enhancements: Collaborate with product engineering team and enhance product features while being voice of the customer Leadership and Cross-Functional Collaboration: Lead cross-functional communication, manage key relationships, and coach team members to make informed decisions to prioritize resources, deliver constructive feedback and achieve common goals
    $124k-167k yearly est. 31d ago
  • Optical Network - Lab Support Engineer

    Lancesoft 4.5company rating

    Technical support engineer job in San Jose, CA

    Candidate must work onsite in office in San Jose, CA. Must be onsite 5 days per week. Seeking a candidate to support and assist cross-functional teams to prepare, create setups and test features in lab. ·Develop, build & test setups to execute customer demos and trials. ·Diagnose and troubleshoot technical issues in lab ·Manage inventory, logistics, schedules, shipping/receiving, IP addresses, S/W versions, etc. ·Support customer demos, lab trials, field trials, and early deployments in client labs & partners labs ·Automation: Develop tools, write scripts which facilitate smooth execution of customer demos and trials Education & Experience: ·Bachelor's or Master's degree in Electrical Engineering, Computer Science or Optical Communication. ·BS with 3 years or MS with 1 year of hands-on experience in optical network industry preferably in optical transceivers. Skills/Qualifications/Experience ·Good Knowledge of coherent optical networks: ·Knowledge of transceivers/ pluggables is a plus ·Proficiency in L2 and L3 routers and switches ·Strong proficiency in Python programming language ·Familiarity in other programming languages such as Java, MATLAB, VB.Net, C#, and JavaScript ·Experience with SSH, Telnet, API based automation and testing and tools ·Hands-on experience working in lab environment turning up HW setups. ·Experience with Unix/Linux environments is a plus. ·Experience with test plan creation and execution for optical system trials ·Excellent written and verbal communication skills and ability to work in a team-oriented environment ·Excellent organization skills with attention to detail.
    $79k-103k yearly est. 11d ago
  • Information Technology Support Technician

    The Mice Groups, Inc. 4.1company rating

    Technical support engineer job in San Mateo, CA

    As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite. Key Responsibilities: Respond to help desk requests via phone and ticketing systems Troubleshoot Apple and Windows hardware/software issues Perform routine maintenance and updates on workstations and servers Maintain accurate documentation and customer databases Assist users with purchasing decisions and provide excellent customer service Create help sheets and knowledge base articles Technical Skills Required: Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016) Experience with ticketing systems like Jira/Confluence and ConnectWise Strong understanding of workstation/server hardware components Soft Skills: Excellent communication and interpersonal skills Detail-oriented, self-motivated, and able to multitask in a fast-paced environment • • Strong problem-solving abilities and customer service orientation Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.
    $48k-85k yearly est. 1d ago
  • Prefabrication Systems Engineer - R+D Innovation

    oWOW

    Technical support engineer job in San Jose, CA

    At oWOW, we're on a mission to transform how multifamily housing comes to life. We're a vertically integrated real estate developer, combining architecture, R&D, real estate development, and software under one roof. Our team has pioneered groundbreaking projects, including the tallest mass timber building on the West Coast and the first mass-timber multifamily building in San Francisco. The Role We're seeking a Prefabrication Systems Engineer to drive the next evolution of oWOW's prefabricated component systems. You'll bridge design, engineering, manufacturing, and installation, working closely with the design team, fabricators, suppliers, and installers to develop scalable building systems that reduce cost, improve quality, and accelerate construction. What You'll Do Expand Our Facade Catalog Engineer and prototype new unitized cladding and envelope systems that balance aesthetics, performance, and manufacturability. Collaborate with facade fabricators and suppliers to refine system details, connections, and production sequences. Produce shop drawings and 3D fabrication models, coordinating with structural and waterproofing consultants. Build and test physical mock-ups, validate installation procedures, and document lessons learned for continuous improvement. Develop Prefabricated Interior Systems Design prefabricated interior walls, and ceiling with coordinated MEP components Lead mock-up testing and on-site trials to optimize speed, tolerance, and reliability. Coordinate feedback between MEP engineers, fabricator, and installers to ensure systems are field-ready and code-compliant. Negotiate with suppliers to secure bulk pricing and MSAs with manufacturing partners. You're a Great Fit If You Have 3+ years of experience in facade engineering, modular construction, or prefabrication R&D. Have worked with unitized curtain walls, panelized systems, or volumetric modules in a real fabrication or construction environment. Enjoy translating design intent into buildable, testable, and repeatable assemblies. Can read shop drawings, coordinate with engineers, and fabricators to build prototypes. Thrive in a collaborative, cross-disciplinary environment, balancing creativity with precision and schedule. Are comfortable working with vendors, fabricators, and installers to resolve details, validate performance, and scale production. Are curious, resourceful, and driven to improve how buildings are made. Minimum Qualifications Professional or academic background in Architecture, Engineering, or related field. Proven experience in prefabrication, facade engineering, or modular construction. Knowledge of structural systems, and envelope design. Project management skills, able to take ownership and deliver measurable outcomes. Preferred Qualifications Experience with design-to-fabrication workflows and shop drawings. Familiarity with MEP coordination and integration into prefabricated systems. Track record of negotiating with suppliers and securing volume pricing deals. Hands-on experience with mockups, testing, and inspections. Our Core Values oWOW: Produce outstanding results that surprise and amaze people. Ownership: Understand what you are accountable for, and take responsibility for your results. Curiosity: Challenge conventional thinking, and explore creative solutions. Teamwork: Trust, communication, and collaboration at every step.
    $86k-120k yearly est. 1d ago
  • Business Support Engineer, Networking

    Meta Platforms, Inc. 4.8company rating

    Technical support engineer job in Sunnyvale, CA

    We are looking for an engineer to play a key role in providing technical and engineering support to Meta's partners and clients globally. You will work with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations, while partnering with our varied cross functional teams to ensure a high quality for our products and a satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments. As a Business Support Engineer at Meta, you will be given the opportunity to specialize in one of our key business areas across Ads, Business Messaging, Telecommunications and Fintech, and combine your experience of proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers. As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and their implications for our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering. Qualifications: Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta 3+ years of experience in software engineering, support engineering, reliability engineering or related field Experience in programming languages such as Hack, Thrift, Python, C++, Rust, Java, and PHP, along with experience in the full web stack using SOAP or REST API technologies and architectures, front-end development with JavaScript/React, and SQL for database management Understanding of network fundamentals and related technologies (TCP/IP, IP Stack, VPN, Routing) Experienced in one or more of the following areas: communicating with wide ranging audiences, developing technical documentation, resolving operational issues using data, managing multiple projects, and driving initiatives in a cross-functional, global, and multilingual team environment Master's degree in Telecommunications, Computer Networks, Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta Experience developing, deploying and operating software in one or more public cloud infrastructure (Azure, Google Cloud Platform, AWS) Understanding of SMPP, SS7, Value Added Services Platforms (SMS Firewall), and Telco Infrastructure (PGW, GGSN), or similar Understanding of IT infrastructures and network protocols on different layers preferred, with demonstrated knowledge of different data exchange formats and protocols Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems Experience with large scale enterprise system development Certified CCNA / CCNP Responsibilities: Engineering Support at Scale: Collaborate with Meta's business partners and clients to provide proactive and reactive engineering-level support, troubleshoot real-time issues, and ensure high satisfaction through a scaled ticketing system for Meta Priority Products On-Call Support: Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends) Technical Relationship Management: Offer continuous technical support and guidance through APIs and Telecommunications Integrations, fostering deep relationships with our partners Alerting & Monitoring: Develop and maintain alerting and monitoring systems to ensure high availability of partner integrations Tooling & Documentation: Create and maintain tooling and documentation to assist partners with integration and adoption, streamlining the process and improving overall experience Supportability & Efficiency: Improve internal operational efficiency by building tooling, leveraging AI, and implementing process optimization, enabling our team to work more effectively and efficiently Data Analysis and Insight Sharing: Analyze information to identify trends and opportunities, recommend improvements, influence product roadmap, and share insights across the team to enhance the support experience Product Enhancements: Collaborate with product engineering team and enhance product features while being voice of the customer Leadership and Cross-Functional Collaboration: Lead cross-functional communication, manage key relationships, and coach team members to make informed decisions to prioritize resources, deliver constructive feedback and achieve common goals
    $124k-167k yearly est. 31d ago
  • Prefabrication Systems Engineer - R+D Innovation

    oWOW

    Technical support engineer job in San Francisco, CA

    At oWOW, we're on a mission to transform how multifamily housing comes to life. We're a vertically integrated real estate developer, combining architecture, R&D, real estate development, and software under one roof. Our team has pioneered groundbreaking projects, including the tallest mass timber building on the West Coast and the first mass-timber multifamily building in San Francisco. The Role We're seeking a Prefabrication Systems Engineer to drive the next evolution of oWOW's prefabricated component systems. You'll bridge design, engineering, manufacturing, and installation, working closely with the design team, fabricators, suppliers, and installers to develop scalable building systems that reduce cost, improve quality, and accelerate construction. What You'll Do Expand Our Facade Catalog Engineer and prototype new unitized cladding and envelope systems that balance aesthetics, performance, and manufacturability. Collaborate with facade fabricators and suppliers to refine system details, connections, and production sequences. Produce shop drawings and 3D fabrication models, coordinating with structural and waterproofing consultants. Build and test physical mock-ups, validate installation procedures, and document lessons learned for continuous improvement. Develop Prefabricated Interior Systems Design prefabricated interior walls, and ceiling with coordinated MEP components Lead mock-up testing and on-site trials to optimize speed, tolerance, and reliability. Coordinate feedback between MEP engineers, fabricator, and installers to ensure systems are field-ready and code-compliant. Negotiate with suppliers to secure bulk pricing and MSAs with manufacturing partners. You're a Great Fit If You Have 3+ years of experience in facade engineering, modular construction, or prefabrication R&D. Have worked with unitized curtain walls, panelized systems, or volumetric modules in a real fabrication or construction environment. Enjoy translating design intent into buildable, testable, and repeatable assemblies. Can read shop drawings, coordinate with engineers, and fabricators to build prototypes. Thrive in a collaborative, cross-disciplinary environment, balancing creativity with precision and schedule. Are comfortable working with vendors, fabricators, and installers to resolve details, validate performance, and scale production. Are curious, resourceful, and driven to improve how buildings are made. Minimum Qualifications Professional or academic background in Architecture, Engineering, or related field. Proven experience in prefabrication, facade engineering, or modular construction. Knowledge of structural systems, and envelope design. Project management skills, able to take ownership and deliver measurable outcomes. Preferred Qualifications Experience with design-to-fabrication workflows and shop drawings. Familiarity with MEP coordination and integration into prefabricated systems. Track record of negotiating with suppliers and securing volume pricing deals. Hands-on experience with mockups, testing, and inspections. Our Core Values oWOW: Produce outstanding results that surprise and amaze people. Ownership: Understand what you are accountable for, and take responsibility for your results. Curiosity: Challenge conventional thinking, and explore creative solutions. Teamwork: Trust, communication, and collaboration at every step.
    $87k-121k yearly est. 1d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Fremont, CA?

The average technical support engineer in Fremont, CA earns between $72,000 and $156,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Fremont, CA

$106,000

What are the biggest employers of Technical Support Engineers in Fremont, CA?

The biggest employers of Technical Support Engineers in Fremont, CA are:
  1. Dtex
  2. Onto Innovation
  3. Amprius
  4. Brooks Automation
  5. Nano
  6. Amprius Technologies Inc.
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