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  • Technical Support Specialist III

    PC Solutions 3.9company rating

    Technical support engineer job in Clovis, CA

    Job DescriptionDescription: SUMMARY OF FUNCTIONS: As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment. BASE PAY AND COMPENSATION: The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed. BENEFITS: Employer-Contributed Health Benefits Employer-Contributed Dental & Vision Insurance Employer-Contributed Life Insurance 401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible Flexible Spending Account (FSA) Health Care Program 30% Employee Discount at 13 Prime Steak in Clovis, CA 30% Employee Discount at Yolked Kitchen in Clovis, CA Employee Training and Certifications Paid Holidays - 10 Days Paid Sick Leave Paid Vacation Time Company Sponsored Luncheons and Fully Stocked Kitchen KEY RESPONSIBILITIES: Design, implement, and manage network systems including routers, switches, firewalls, and load balancers. Monitor network performance and ensure high availability and reliability across client environments. Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary. Perform network maintenance and upgrades, including patches and firmware updates. Develop and enforce network security policies, disaster recovery plans, and backup procedures. Conduct regular network performance testing and generate detailed reports. Collaborate with internal teams and vendors to optimize network services. Provide technical support and guidance to clients and junior staff. Stay current with emerging technologies and best practices. Performs review audits of client's current information systems. Perform Disaster Recovery functions for supported end clients. Perform Network and Security Audits. Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations. Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms. Ensure the integrity and security of enterprise data on host computers, multiple databases. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure. Deployment and installation of workstations, hardware and software at client locations. Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above. Driving is a core job function, and alternative transportation methods would not meet operational needs. Requirements: QUALIFICATIONS: Bachelor's degree in computer science, Information Technology, or related field. 3-5 years of experience in network engineering, preferably in an MSP environment. Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies. Experience with firewalls, VPNs, SD-WAN, and network security principles. Familiarity with cloud networking (AWS, Azure) and virtualization technologies. Proficiency in network monitoring tools and remote management systems. Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus. Excellent communication and customer service skills. Ability to work independently and participate in on-call rotations. Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards. Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law Background check and drug screen will be conducted after a conditional offer of employment is made. SKILLS & KNOWLEDGE: Ability to work independently and achieve high standards to meet multiple deadlines. Explicitly proficient communicator, including writing, speaking, editing, proofreading. Ability to work on small and large projects with great attention to detail. Adept in developing and maintaining strong relationships with management, staff, vendors, and clients. Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy. Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations. Interpersonal skills such as telephony skills, communication skills, active listening, and client-care. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Scripting skills (PowerShell) for automation tasks. Understanding and defining the 7 layers of OSI model. Experience in SAN, Nas, ISCSI,RAID Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support. Experience with VoIP systems and wireless networking. Mail protector Migration and DNS configuration Skills. Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.
    $38-55 hourly 16d ago
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  • Technical Support Specialist III

    13 Prime Steak

    Technical support engineer job in Clovis, CA

    SUMMARY OF FUNCTIONS: As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment. BASE PAY AND COMPENSATION: The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed. BENEFITS: Employer-Contributed Health Benefits Employer-Contributed Dental & Vision Insurance Employer-Contributed Life Insurance 401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible Flexible Spending Account (FSA) Health Care Program 30% Employee Discount at 13 Prime Steak in Clovis, CA 30% Employee Discount at Yolked Kitchen in Clovis, CA Employee Training and Certifications Paid Holidays - 10 Days Paid Sick Leave Paid Vacation Time Company Sponsored Luncheons and Fully Stocked Kitchen KEY RESPONSIBILITIES: Design, implement, and manage network systems including routers, switches, firewalls, and load balancers. Monitor network performance and ensure high availability and reliability across client environments. Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary. Perform network maintenance and upgrades, including patches and firmware updates. Develop and enforce network security policies, disaster recovery plans, and backup procedures. Conduct regular network performance testing and generate detailed reports. Collaborate with internal teams and vendors to optimize network services. Provide technical support and guidance to clients and junior staff. Stay current with emerging technologies and best practices. Performs review audits of client's current information systems. Perform Disaster Recovery functions for supported end clients. Perform Network and Security Audits. Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations. Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms. Ensure the integrity and security of enterprise data on host computers, multiple databases. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure. Deployment and installation of workstations, hardware and software at client locations. Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above. Driving is a core job function, and alternative transportation methods would not meet operational needs. Requirements QUALIFICATIONS: Bachelor's degree in computer science, Information Technology, or related field. 3-5 years of experience in network engineering, preferably in an MSP environment. Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies. Experience with firewalls, VPNs, SD-WAN, and network security principles. Familiarity with cloud networking (AWS, Azure) and virtualization technologies. Proficiency in network monitoring tools and remote management systems. Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus. Excellent communication and customer service skills. Ability to work independently and participate in on-call rotations. Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards. Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law Background check and drug screen will be conducted after a conditional offer of employment is made. SKILLS & KNOWLEDGE: Ability to work independently and achieve high standards to meet multiple deadlines. Explicitly proficient communicator, including writing, speaking, editing, proofreading. Ability to work on small and large projects with great attention to detail. Adept in developing and maintaining strong relationships with management, staff, vendors, and clients. Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy. Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations. Interpersonal skills such as telephony skills, communication skills, active listening, and client-care. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Scripting skills (PowerShell) for automation tasks. Understanding and defining the 7 layers of OSI model. Experience in SAN, Nas, ISCSI,RAID Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support. Experience with VoIP systems and wireless networking. Mail protector Migration and DNS configuration Skills. Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support. Salary Description $38.00 - $55.00
    $38-55 hourly 50d ago
  • Technical Specialist Hygiene & Supplies

    GEA 3.5company rating

    Technical support engineer job in Fresno, CA

    Responsibilities / Tasks GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide. Working at GEA Group has significant benefits: Start strong - Medical, dental, and vision coverage begins on your first day Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster Keep learning - Take advantage of tuition reimbursement to further your education or skillset Live well - Our wellness incentive program rewards healthy habits Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses Role And Responsibilities: Support Dairy Direct Sales Specialist and provide technical hygiene and sanitation assistance to customers for achieving high-quality milk. Identify and address sanitation issues promptly, communicating effectively with sales specialists and customers. Maintain accurate records in CRM, including Wash Reports and Weekly call reports. Develop expertise in problem-solving, milk quality, consultancy, and hygiene. Ensure timely communication by returning calls, texts, and emails within specified timeframes. Collaborate with customers to understand milk quality goals and offer effective solutions. Manage inventory and assist with audits as needed. Complete required forms and reports under supervisor direction. Flexibly assist with additional duties as requested. Relay customer service needs related to milk quality to supervisor and colleagues. Your Profile / Qualifications Education and Experience: High school diploma or GED required; bachelor's degree in Agriculture preferred. Minimum two years of experience with dairy equipment, including vacuum and pulsation equipment. Skills and Knowledge: Strong communication, record-keeping, and organizational skills. Complete understanding of GEA product offerings and proper usage. Basic understanding of pulsation, milking systems, and their relation to milk harvest. Advanced understanding of CIP wash systems and on-farm milk quality troubleshooting. Proficient in maintaining company-issued equipment, including Pick-up, Computer, Tablets, Phone, Tri-scan, etc. Work Environment: Primarily on-farm field position (95%), subject to necessary adjustments. Moderate noise level. Physical Demands: Requires ambulatory ability, a valid driver's license, and occasional lifting. May work in wet environments; slip-proof footwear provided. Personal Protective Equipment required; training provided. Professional clothing, including company logo shirts, required in front of customers. The typical base pay range for this position at the start of employment is expected to be between $32-$35 per hour. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards. Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship. GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified. #engineeringforthebetter Did we spark your interest? Then please click apply above to access our guided application process.
    $32-35 hourly Auto-Apply 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Fresno, CA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $58k-88k yearly est. 30d ago
  • Help Desk Technician

    Producers Dairy 4.4company rating

    Technical support engineer job in Fresno, CA

    Producers Dairy Foods, a leading supplier and distributor of high-quality award-winning dairy products, is looking for a dedicated Help Desk Technician to join our winning team out of Fresno, California. The position is responsible for supporting internal users with device, application and software support. The position requires excellent customer service skills, attention to detail, and follow-through in order to complete assigned tasks. The applicant must also possess strong oral and written communication and must be able to prioritize and multi-task. The Help Desk Technician will be responsible for demonstrating our Producers Dairy Core Values and carrying out our purpose of Nourishing Lives. Essential Functions: The position has the following responsibilities: The Help Desk Technician is the first point-of-contact for end-users seeking technical assistance. Requests can be in person, via phone, or email. Requests can be for all company-issued IT assets, including, PC, laptop, mobile phone, handheld devices, network connectivity, and applications. Communication: Must be able to effectively communicate with non-technical end-users, to gather details about reported issues, ensuring accurate and timely resolution of support issue. Provide timely updates to internal customers on ticket status. Maintain support ticket information. Must be able to effectively escalate unresolved issues to the next level of support personnel. Escalation will include passing all relevant details about the issue to the escalation resource. Must have ability to troubleshoot, diagnose, and resolve technical hardware and/or software issues efficiently. Document issue, troubleshooting steps, and final resolution in the ticketing system. Maintain technical documentation on installation of software, configuration of hardware and troubleshooting steps. Continuous improvement: Help identify areas for improvement in our services. Identify and communicate recurring issues to system administrators and/or managers. Work with external vendors, as needed, to ensure sufficient internal transfer of knowledge. Overnight travel to other company locations, as required. Completion of assigned projects. Provide accurate and timely reports to management on support ticket and project status. Other duties as assigned. Minimum Qualifications: High School Diploma or GED. Six months to two years' experience in help desk support is preferred. Must have excellent communication and training skills. Must be humble, approachable and honest. Demonstrate good judgement, problem solving and decision-making skills as well as being an organized record keeper. Must be self-starter who can work independently and deliver accurate, timely results. Demonstrated organization and accuracy skills; self-motivated, detail oriented and able to handle multiple projects/tasks with competing deadlines. Must demonstrate the ability to solve problems, accept constructive feedback and show flexibility should priorities and/or deadlines change. Excellent verbal and written skills and a high degree of emotional intelligence. Must be able to build productive relationships across all levels of an organization.
    $44k-87k yearly est. 60d+ ago
  • Field Placement Analyst (AA/S NE)

    CSU Careers 3.8company rating

    Technical support engineer job in Fresno, CA

    Intern-Field Placement Analyst (Administrative Analyst/Specialist NE) Compensation and Benefits Anticipated Hiring Salary Range: $4,799 - $4,993 per month Full CSU Classification Salary Range: $4,799 - $6,992 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here. Job Summary Under the general supervision of the Associate Dean in the Kremen School of Education and Human Development and the lead work direction of the Educator Preparation Coordinator, the candidate will serve as the Field Placement Analyst and is responsible for the full scope of the internship and field placement of the credential placement process. Assignments, highly technical in nature, include independently performing the following: planning, organizing, prioritizing, interpreting, and applying discretionary skills to student teaching and University coach placements; coordinating tasks and events requiring timely and accurate planning; applying, interpreting and ensuring compliance with applicable university, division level, and California Commission on Teacher Credentialing (CCTC) policies, procedures, and guidelines Key Qualifications Data entry experience in a complex student data system, preferably PeopleSoft. Proficient in use of office software packages (Microsoft Office, Google Suite, Adobe Acrobat), computer (PC or Mac) Excellent interpersonal skills at all levels with the ability to work as part of a team and contribute to a collegial environment. Understand and abide with the Family Education Rights and Privacy Act (FERPA) and State of California policy regarding the confidentiality of records. Independently coordinate routine work assignments and projects, including handling multiple priorities involving use of judgment, discretion, and confidentiality, and meet production expectations with minimal supervision. Use and quickly learn new support technology systems and software packages. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Deadline & Application Instructions Applications received by December 3, 2025 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click ā€œApply Nowā€ to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumĆ©/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
    $4.8k-5k monthly 60d+ ago
  • Field Placement Analyst (AA/S NE)

    A Ne

    Technical support engineer job in Fresno, CA

    Intern-Field Placement Analyst (Administrative Analyst/Specialist NE) Compensation and Benefits Anticipated Hiring Salary Range: $4,799 - $4,993 per month Full CSU Classification Salary Range: $4,799 - $6,992 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here. Job Summary Under the general supervision of the Associate Dean in the Kremen School of Education and Human Development and the lead work direction of the Educator Preparation Coordinator, the candidate will serve as the Field Placement Analyst and is responsible for the full scope of the internship and field placement of the credential placement process. Assignments, highly technical in nature, include independently performing the following: planning, organizing, prioritizing, interpreting, and applying discretionary skills to student teaching and University coach placements; coordinating tasks and events requiring timely and accurate planning; applying, interpreting and ensuring compliance with applicable university, division level, and California Commission on Teacher Credentialing (CCTC) policies, procedures, and guidelines Key Qualifications Data entry experience in a complex student data system, preferably PeopleSoft. Proficient in use of office software packages (Microsoft Office, Google Suite, Adobe Acrobat), computer (PC or Mac) Excellent interpersonal skills at all levels with the ability to work as part of a team and contribute to a collegial environment. Understand and abide with the Family Education Rights and Privacy Act (FERPA) and State of California policy regarding the confidentiality of records. Independently coordinate routine work assignments and projects, including handling multiple priorities involving use of judgment, discretion, and confidentiality, and meet production expectations with minimal supervision. Use and quickly learn new support technology systems and software packages. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Deadline & Application Instructions Applications received by December 3, 2025 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click ā€œApply Nowā€ to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumĆ©/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to ****************. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
    $4.8k-5k monthly Easy Apply 60d ago
  • IT Ops/Support Assistant

    Bluescope 4.8company rating

    Technical support engineer job in Visalia, CA

    For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future - we look forward to hearing them! The Information Systems department provides the tools and automation to store, organize and manipulate data while making that data easily retrievable. Various hardware and software tools, along with support, combine to enable these functions in a cost effective method that helps to increase efficiency and accuracy. The primary function of this role is to provide installation, maintenance and support for all IS related hardware and software. This function may also be required to recommend solutions that span their specific locations. Someone in this role needs to be customer service driven, be able to communicate well, have good troubleshooting skills, have the ability to prioritize, and follow standard procedures. Salary Range 62,160.00 - 77,700.00 Additional Information The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level. The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement. EEO: Employer/M/F/Disabled/Protected Veteran BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.
    $40k-51k yearly est. Auto-Apply 60d+ ago
  • It Support Specialist

    Valley Expetec

    Technical support engineer job in Visalia, CA

    Job Description Bring your service-oriented attitude, desire to solve problems with facts and data, and out-of-the-box ideas to an expanding Managed Service provider looking for explosive business growth. We are seeking a Network Systems Engineer to join our Project Team. You will be greeted on Day 1 with a job-specific training program designed to prepare you to manage and maintain our clients' networks, supported by a team with over 70 years of combined experience in the IT Services industry. After completing training, you will spend your days implementing IT projects for our clients, utilizing best practices, and ensuring that every aspect of the IT project meets our clients' needs. We are Valley Expetec, a growing Visalia, CA-based IT Management Company established in 1994. We offer a highly competitive compensation program with income commensurate with experience. In addition, our benefit packages include health insurance plans, 401 (k) retirement plans, Corporate Wellness Programs, Flexible Time Off, and a Team Lunch every Friday. Compensation: $55,000 - $85,000 yearly Responsibilities: Provide support to end users of managed services clients Take direction from the Service Desk Coordinator and manage ticket assignments relative to ticket priority and age Follow specific Service Desk Team documented processes and workflows Work assigned tickets from triage through completion Use our suite of service desk and tools to diagnose and resolve client support issues Refer to client's technical documentation for information that will help you understand and resolve client technology issues Escalate assigned aging tickets to the SDC when assigned tickets cannot be resolved within 1 hour to maintain an acceptable average resolution time KPI Seek assistance from the L3 SDE or SDC when stuck Document service work and time in our PSA/CRM application Understand the implications and effects of service procedures, steps, and tasks that your work will have on client infrastructure, uptime, and potential business interruption Work collaboratively with the members of the Service Desk Team, and cross-functionally with all service delivery teams and team members familiar with the client environment and business Work with the SDC to identify chronic service issues across the client base Provide on-call support based on the on-call schedule/rotation Provide on-site service as necessary Maintain technical skills required to perform the SDE role Attend and participate in weekly team meetings and daily huddles Qualifications: A+, NET+, Security+ Certifications Microsoft Certified Professional (MCP) Microsoft Certified Solutions Expert (MCSE) Cisco Certified Network Administrator (CCNA) 2+ years of experience in computer network management Strong computer skills and intermediate knowledge in routers, layer 2/3 switches, and other networking devices Advanced knowledge of all Microsoft Workstation Operating Systems and Applications (Exchange 2019+, Windows 11, Server 2019+) People-oriented, team player who mixes well with colleagues and clients Consistent and steady work ethic Ability to reconcile fact from emotion and make decisions accordingly Why this is a Great Opportunity: A focus on industry-specific training that will ensure continued technical growth from Day 1 About Company Valley Expetec is a California-based Managed IT Services provider helping organizations grow through reliable, secure technology. Founded in 1994, our 28-person team combines veteran expertise with a service culture that's Responsive, Dedicated, Committed, Resourceful, and Persistent. We deliver proactive IT management, including help desk, endpoint/server care, networks, cybersecurity, cloud, Microsoft 365, backup, and disaster recovery, along with strategic guidance to align technology with business goals. Clients choose us for fast resolution, clear communication, and accountability. We measure success by client outcomes, not the number of tickets closed-becoming a dependable partner for long-term IT health.
    $55k-85k yearly 4d ago
  • Associate Product Support Specialist

    Westamerica Bank 3.6company rating

    Technical support engineer job in Fresno, CA

    Full-time Description Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. As an Associate Product Support Specialist, provide technical product knowledge and available services to support the Bank Division's sales efforts in assigned territories. Responsibilities: Attend Customer Service Manager, Branch Sales Manager, and Branch Sales meetings. Handle implementation, installation and training of equipment and services on customer's premises. Respond to all questions from customers and Branch personnel. Conduct product and service training sessions for branch staff and customers. Identify potential sales opportunities and pass said information to appropriate branch sales staff. Prior work experience where incumbent has gained in-depth knowledge of at least two of the products or operational service support activities offered by that corporation. Previous direct customer support or sales experience a plus. PC literate and have a working knowledge of the banking fundamental functions. Excellent customer service, presentation, organizational, communication and interpersonal skills are required. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $70,304.00 - $71,872.98
    $70.3k-71.9k yearly 17d ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Technical support engineer job in Fresno, CA

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $17.64 - $26.49 As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $17.6-26.5 hourly Auto-Apply 21d ago
  • Support Technician

    Daveandbusters

    Technical support engineer job in Fresno, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $18.25 per hour Salary Range: 16.9 - 18.65 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-18.3 hourly Auto-Apply 14d ago
  • Helpdesk IT Support Technician (Level 1)

    Grapevine MSP Technology Services

    Technical support engineer job in Visalia, CA

    Grapevine MSP is the Central Valley's largest managed IT services provider, based in Bakersfield, CA, with a clear mission: help businesses of all sizes thrive through smart, secure, and innovative technology. Founded in 2009 by CEO Joe Gregory during a recession, we've grown into a team of 60+ professionals recognized as an industry leader. We go beyond fixing computers by partnering with our clients to deliver proactive IT support, cybersecurity, cloud, and VoIP solutions, strategic consulting, and 24/7 help desk services. As Microsoft Tier 1 Partners and community supporters, we're known for our ā€œlet's figure it outā€ culture, commitment to customer success, and passion for solving real-world technology challenges. Helpdesk IT Support Technician (Level 1) Visalia, CA | Full-Time Position Overview We are seeking a passionate and motivated Level One to join our award-winning team. The role is ideal for individuals seeking to advance their careers in IT support. As a Level One Technician, you will play a critical role in supporting our clients' IT infrastructure by providing first-line technical support, troubleshooting issues, and ensuring optimal functionality of hardware and software systems. Responsibilities Set up workstations with computers and necessary peripherals (routers, printers, etc.). Check the computer's hardware (including the hard drive, mouse, keyboard, etc.) to ensure proper functionality. Install and configure appropriate software and functions in accordance with specifications. Ensure the security and privacy of networks and computer systems. Provide users with orientation and guidance on operating the new software and computer equipment. Organize and schedule upgrades and maintenance without deterring others from completing their work. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.) Maintaining records/logs of repairs, fixes, and maintenance schedules. Requirements One year of experience in the field or proven work experience Knowledge of helpdesk processes and customer service Excellent communication ability Outstanding organizational and time-management skills Ability to perform remote troubleshooting and provide clear instructions Hands-on experience with all workstation versions of Windows; familiar with Mac OS environments; an In-depth understanding of diverse computer systems and networks Understanding of essential Active Directory management Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices, anti-virus programs, and data privacy principles Familiar with Microsoft Office Suite setup and repair Excellent diagnostic and problem-solving skills Certification as an IT Technician will be an advantage (e.g., CompTIA A+, Microsoft Certified IT Professional) Benefits Competitive Pay 401 (k) Plan with matching pay contributions Grapevine MSP offers access to low-cost, high-quality healthcare options, "Health, Dental, and Vision." Vacation time Paid Sick Time Performance Bonuses Work Anniversary Recognition Equipment and Tools Provided If you want to advance further, there are numerous training courses available. Grapevine MSP offers Growth and Development Plans with Industry-Specific Training. Team Events Social Events
    $44k-77k yearly est. Auto-Apply 13d ago
  • Assistive Technology Professional (ATP)

    Reliable Medical 4.3company rating

    Technical support engineer job in Fresno, CA

    Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
    $101k-143k yearly est. 60d+ ago
  • Help Desk Technician FT (On-Site, Non-Contract)

    Table Mountain Casino Resort 4.1company rating

    Technical support engineer job in Friant, CA

    Under general direction from the Manager of Information Technology (IT) Operations, the IT Help Desk Technician provides frontline technical support for a gaming casino, ensuring the reliability, security, and functionality of IT systems. This role involves troubleshooting hardware, software, and network issues, managing user access, and maintaining compliance with Tribal Gaming Commission (TGC), state, and federal regulations. The technician delivers exceptional customer service by assisting employees with technical problems, supporting IT infrastructure, and ensuring operational continuity for gaming and business systems. This list of duties and responsibilities illustrates only the tasks performed by this position and is not all-inclusive. Essential Duties & Responsibilities: Technical Support & Troubleshooting Install, configure, and maintain desktop computers, laptops, printers, VoIP phones, and peripheral devices to ensure optimal performance for Casino team members and guests. Diagnose and resolve hardware failures, connectivity issues, and performance degradation. Administer user accounts, access controls, and permissions within Active Directory and other IT systems. Monitor, manage, and respond to incoming help desk tickets, emails, and radio requests, prioritizing critical issues and ensuring timely resolutions. Escalate complex or high-priority issues to senior technicians or specialized IT staff.. Support casino administrative systems, point-of-sale (POS) terminals, and internal applications. Troubleshoot and resolve issues related to Windows operating systems, Microsoft 365 applications, business-critical software, and casino administrative systems. User Assistance & Training Provide technical support via phone, email, radio, and in-person interactions. Assist employees with software usage, system navigation, and troubleshooting procedures. Educate staff on IT security best practices to safeguard sensitive casino data. Document common technical issues and resolutions to improve response efficiency. System Maintenance & Compliance Assist with performing routine system checks, updates, and patch management to minimize downtime and prevent security vulnerabilities. Maintain compliance with Tribal Gaming Commission (TGC), federal, and Casino IT policies. Protect confidential information and enforce cybersecurity measures in line with industry regulations. Professional Development & Collaboration Stay current on emerging technologies, industry trends, and security protocols. Work collaboratively with IT team members and other departments to support casino operations. Participate in regular team meetings, training sessions, and professional development opportunities. Direct Reports: None. Access to Sensitive Areas: All areas when accompanied by authorized personnel and/or security. Signatory Authority: None. Minimum Qualifications: High School Diploma or GED - Associates degree preferred. 1-3 years progressive work experience in computer desktop support or equivalent combination of education and experience. CompTIA A+, Network+, ITIL v4, and Microsoft 365 certifications are preferred. Excellent interpersonal skills, written and verbal communication, proven analytical and problem-solving abilities are required. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Knowledge, Skills and Abilities: Proficiency in Windows-based systems, including Microsoft Server, Microsoft Office Suite, and enterprise software applications. Understanding of networking fundamentals, including TCP/IP, DNS, and Active Directory administration. Familiarity with Microsoft certification standards and best practices for IT support. Strong troubleshooting and problem-solving abilities for hardware, software, and network issues. Proficiency in word processing, spreadsheets, and database applications in a Windows environment. Ability to prepare, review, and analyze technical documentation and operational reports. Assess technology needs and ensure system performance meets operational requirements. Implement, test, and maintain network systems and software applications. Work independently, manage time effectively, and meet strict deadlines. Maintain confidentiality and uphold casino IT security policies. Communicate clearly and professionally, both verbally and in writing. Build and maintain positive working relationships across diverse teams and cultural backgrounds Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus. Work Environment: While performing the duties of this position, the work environment is occasionally noisy and the employee will work indoors. Additionally, the employee may be exposed to cigarette smoke Must be able to work Nights, Weekends, and Holidays
    $39k-52k yearly est. 3d ago
  • Percussion Technician - Mallet / Site: Rio Vista

    Central Unified School District

    Technical support engineer job in Fresno, CA

    Central Unified School District is always looking for dedicated individuals to help us reach the NEXT Level of excellence in the services provided to our students, families, and community. We have job openings in several positions for qualified candidates. See attachment on original job posting A NOTE Regarding Attachments: You MUST attach at least one document from each of the required document types listed under the Documents section of this posting to move forward in your application. Please review the Frequently Asked Questions at the top of this posting and if you still have difficulties with your application, please contact the EdJoin Helpdesk at ************ for assistance. REQUIREMENTS: High school diploma or equivalent. Must be 18 years or older. Minimum of one year providing music assistance preferred. BA/BS in music preferred. Formal training which ensures the ability necessary for successful job performance. Possess a valid CA Driver License. Attach - DMV Printout (no older than 90 days) and must show *END* on the report. The online report will be accepted as long it is printed from the web browser, clicking the 'print' button displayed on the Driver History Report page (The Driver History Report page cannot be accepted, you MUST click the print button and save as a PDF to attach); copy/paste versions will not be accepted. Drivers may be asked to supply a certified DMV report at any time. • NOTE: CELL PHONE PHOTO COPIES OF DOCUMENTS ARE NOT ACCEPTED Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting. A NOTE Regarding Attachments: You MUST attach at least one document from each of the required document types listed under the Documents section of this posting to move forward in your application. Please review the Frequently Asked Questions at the top of this posting and if you still have difficulties with your application, please contact the EdJoin Helpdesk at ************ for assistance. REQUIREMENTS: * High school diploma or equivalent. * Must be 18 years or older. Minimum of one year providing music assistance preferred. * BA/BS in music preferred. * Formal training which ensures the ability necessary for successful job performance. * Possess a valid CA Driver License. * Attach - DMV Printout (no older than 90 days) and must show *END* on the report. The online report will be accepted as long it is printed from the web browser, clicking the 'print' button displayed on the Driver History Report page (The Driver History Report page cannot be accepted, you MUST click the print button and save as a PDF to attach); copy/paste versions will not be accepted. Drivers may be asked to supply a certified DMV report at any time. NOTE: CELL PHONE PHOTO COPIES OF DOCUMENTS ARE NOT ACCEPTED * DMV Printout (no older than 90 days) * Resume Comments and Other Information PLEASE CONSIDER THE FOLLOWING INFORMATION: * Applications must be submitted using Edjoin * We do not accept: walk-in, faxed, or applications via mail * CURRENT EMPLOYEES MUST apply with all required documents or submit a voluntary transfer form. * ALL required documents must be scanned and attached in order to submit an online application. * It is your responsibility to submit a complete application. * Submitting an application does not guarantee any candidate an interview. * Candidates are interviewed by appointment only. * If you apply for more than one job, an application is required for EACH site/department. * Incomplete applications will not be processed; there are no exceptions. Equal Opportunity Employer The Central Unified School District does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, religious creed, age, marital status, pregnancy, physical or mental disability, medical condition, veteran status, gender, gender identity, gender expression or sexual orientation, or any other basis protected by federal, state or local law, ordinance or regulation, in its educational program(s) or employment. Employees of this County are required to comply with the provisions of Title VI of the Civil Rights Act, Title VII, and Title IX of the 1972 Educational Amendments, and the ADA Act of 1990. No person shall be denied employment solely because of any impairment which is unrelated to the ability to engage in activities involved in the position(s) or program for which application has been made. Upon the job applicant providing notice to Central Unified School District, a reasonable accommodation will be provided to applicant so he/she may participate in the hiring process. Any offer is contingent upon fingerprint clearance, maintenance of all credentials and/or certificates necessary to perform the duties of the above entitled position, current medical verification that incumbent is free of active tuberculosis and/or physical examination clearance. Certain criminal charges may also impact any job offer. If you have any questions, please contact the HR DEPARTMENT **************.
    $37k-55k yearly est. 60d+ ago
  • IT Field Technician - On Call - Clovis, CA - Hiring now

    Geeks On Site 3.1company rating

    Technical support engineer job in Clovis, CA

    On-Call IT Field Technician - PC, Mac, POS and TV Mounting šŸ’¼ Job Type: Independent Contractor (1099) šŸ’° Pay: $35 hour (on-site) šŸ—“ Schedule: Flexible - You accept jobs based on your availability āš ļø Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About the Role Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. This is a 1099 contractor role with full flexibility. You set your availability and we send jobs that match your proximity and skills. Key Responsibilities Troubleshoot and repair Windows and mac OS issues Resolve WiFi, router, and wired network problems Install and configure printers and scanners Replace or upgrade hardware components Reinstall operating systems using bootable tools Document work and communicate clearly with customers Install and support POS systems and run Cat5e or Cat6 cabling Perform outdoor TV mounting and basic A V setup Requirements Two or more years of experience in IT support or field service Strong networking and diagnostic skills Reliable transportation and valid driver's license Ability to work independently and provide professional customer service Ability to lift up to 50 lbs Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools Benefits Compensation IT and POS work: $35 per hour for time on site Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely āœ… What to Expect After You Apply šŸ“ž Intro Call - A recruiter will contact you for a quick chat šŸ“ Onboarding - Complete paperwork and tax forms electronically šŸ” Background Check - Mandatory before activation šŸ“… Set Your Availability - You enter your availability in our tech portal šŸ“² Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 35d ago
  • Information Technology Professional

    Sierra Forestry Consulting

    Technical support engineer job in Oakhurst, CA

    We are seeking a skilled and motivated IT Professional to support, maintain, and improve our organization's technology infrastructure. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively with both technical and non-technical users. Key Responsibilities Provide technical support for hardware, software, and network-related issues Install, configure, and maintain computer systems, servers, and peripherals Monitor system performance and troubleshoot issues to ensure reliability and security Manage user accounts, permissions, and access controls Maintain documentation for systems, procedures, and support requests Assist with system upgrades, patches, and security updates Collaborate with clients and internal teams on IT-related projects Ensure compliance with company policies and cybersecurity best practices Requirements Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) Proven experience in an IT support or systems administration role Strong knowledge of Windows and/or Linux operating systems Familiarity with networking concepts Experience with hardware troubleshooting and software installation Excellent communication and customer service skills Preferred Qualifications Relevant certifications Experience with cloud platforms Knowledge of cybersecurity principles and best practices Scripting or automation experience Skills and Competencies Strong analytical and problem-solving abilities Ability to manage multiple tasks and prioritize effectively Attention to detail and documentation skills Team-oriented with the ability to work independently
    $75k-116k yearly est. 11d ago
  • Peer Support Specialist - The Lodge

    RH Community Builders 3.3company rating

    Technical support engineer job in Fresno, CA

    Peer Support Specialist is responsible for providing peer to peer support services including: monitoring, informing, supporting, assisting and empowering clients and their family members/caregivers who directly or indirectly receive behavioral health services; developing and coordinating activities, programs and resources which directly support clients and family members/caregivers in achieving wellness and recovery oriented goals; facilitating peer to peer assistance as a part of a team setting; conducting outreach to clients, family members/caregivers and the community; and acting in a liaison role between clients, family members/caregivers and community service providers. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Provides peer support and self-help services to behavioral health clients and their family members/caregivers in individual or group settings on site in county programs as well as in the community. Under direction of clinical/supervisory staff, assists in coordinating clinical services, provides linkage to other services and resources, monitors, supports, assists and empowers clients and family members/caregivers who directly or indirectly receive behavioral health services. Assists the Department in gathering client and family member/caregiver perspectives and ensuring it is considered in policy and program development. Assists in the development and coordination of activities, programs and resources which support clients and family members/ caregivers in achieving wellness and recovery goals such as self-help and peer-led groups. Provides skill training to clients and family members/caregivers on tasks related to recovery focused independent living such as self-empowerment, self-responsibility, public transportation, housing applications, interviews, shopping, etc. Serves as a role model for recovery Assists and advocates for clients and family members/caregivers as they navigate through the system of care including: assisting with referral follow through; transition to different levels of care; providing information on support resources; facilitating and encouraging family member/caregiver involvement as appropriate. Prepares and supports clients and family members/caregivers in a variety of client and family centered activities such as case consultation/staff meetings, hearings, interviews, completion of satisfaction surveys, focus groups, and stakeholder input opportunities. Documents activities in accordance with Department and program requirements. Support client's vocational choices and assists them in stress management and other symptoms related to all facets of employment. Works as part of the treatment team including: participating in meetings; encouraging and supporting clients and family members/caregivers in understanding, adhering to, and progressing in the treatment plan; evaluating their responses; outreaching; and empowering them to communicate openly and directly with treatment providers. Greets and welcomes clients and family members/caregivers upon arrival to programs/offices. Minimum Qualifications (Knowledge, Skills, and Abilities) Maintain State Certification / Licensure or be in the process of obtaining Certification / License as a certified Peer High School Diploma or GED Knowledge of Basic Recovery and wellness concepts and behavioral health services; public and private agency services and resources available for clients and family members/caregivers, such as schools, social services, and community resources; Knowledge of Office procedures and practices to include computer usage; Ability to Communicate effectively orally and in writing with people of various educational, socioeconomic and cultural backgrounds; Ability to Work effectively in stressful, emotional and confrontational situations and as part of a multidisciplinary team; Ability to Establish and maintain effective working relationships at all organizational levels as well as other agencies and the public; Ability to Maintain confidentiality of all information;
    $38k-54k yearly est. 60d+ ago
  • IT Specialist

    Harris Ranch Beef Co 3.8company rating

    Technical support engineer job in Selma, CA

    Who we are: Harris Ranch Beef Company is a family-owned company in the heart of the San Joaquin Valley. Its founding over 30 years ago started an unwavering tradition of producing beef at its finest. An industry leader, Harris Ranch Beef Company controls all aspects of beef production, from our feedlot to our innovative processing facility. The end result is wholesome, grain-fed beef known throughout the West for quality, consistency, and delicious flavor. We owe our success to our friendly, driven employees who thrive in our fast-paced environment. To reward their hard work, we offer our employees a wide variety of competitive benefits to support their health and wealth, such as: Health, Dental, & Vision Insurance Weekly Pay Career growth opportunity 401(k) with up to 3% company match Life Insurance Paid Vacation Accident, Critical Illness, & Short-Term Disability Insurance Join the Harris Ranch Beef family and see how far your drive can take you! The IT Specialist's role is supporting day-to-day operations. This includes planning, developing, installing, configuring, maintaining, securing, updating, and optimizing hardware/software. Responsible for end user hardware and software support issues, and support staff training where required. Responsibilities Provide end user support for all phones, computers, conferencing equipment, and related hardware. Monitor email and ticketing queues for proactive self-assignment of tasks and respond in the appropriate manner (phone, email, in person). Inform other team members of work status. Aid in managing servers, including, but not limited to, e-mail, print, database, RDS, IIS, and backup servers and their associated operating systems and software in an ESXi environment. Aid in the installation, configuration, maintenance, and troubleshooting of server hardware and software. Document job functions and procedures as necessary. Education/Experience/Certifications Associate degree or equivalent combination of education and experience. A+ is desirable. Qualifications Abilities/Key Competencies/Skills Ability to travel between locations. Operate with a customer service approach. Demonstrate sound troubleshooting methodology and problem solving. Demonstrate quality management in the performance of duties. Demonstrate the ability to handle multiple tasks simultaneously. Effective oral and written communication skills. Ability to work as a team member as well as independently. Demonstrate appropriate time management and project planning skills. Seek self-development and learning opportunities. Strong knowledge of commonly used concepts, practices, and procedures within the field. Knowledge of Microsoft Windows Server 2008 R2/2012 R2/2016/2019 operating systems Knowledge of Windows 10/11 operating systems Understanding of basic networking. Experience, and understanding of Microsoft SQL, Exchange, IIS, VOiP Fortigate/Sonicwall, O365 technologies is desirable. Understanding, of backup technologies, virtualization technologies, and Microsoft Active Directory is desirable. This position is subject to E-Verify Start your journey towards success, join our family and let's grow together! Harris Ranch Beef Company is an Equal Opportunity Employer. Candidates are evaluated and selected based on their qualifications for the job in question. We do not base our employment decisions on employee's or applicant's citizenship, race, age, color, sex, religion, natural origin, sexual orientation, handicap, or disability, marital status, veteran status, reproductive health decision making, or any other basis prohibited by local, state, or federal law.
    $69k-94k yearly est. 10d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Fresno, CA?

The average technical support engineer in Fresno, CA earns between $69,000 and $151,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Fresno, CA

$102,000
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