Network Engineer
Technical support engineer job in Chantilly, VA
MANTECH is seeking a motivated, career and customer-oriented Network Engineer to join our team in Chantilly, VA. This is a position requiring onsite work at customer locations within the local area (up to 10% travel).
Responsibilities include but are not limited to:
Designing and integrating comprehensive network, VoIP, VTC, and data center solutions, adhering to security guidelines and customer specifications to ensure robust and secure communication infrastructures.
Managing the end-to-end integration of black and red networks, overseeing design, installation, maintenance, and coordination of a growing network with multiple external services to support operational needs.
Receives a moderate level of guidance and direction working with other network
engineers to resolve problems.
Helps in diagnosing and resolving complex issues related to customer sites,
telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance
Diagnosing and resolving complex issues related to customer sites, telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance.
Developing and maintaining detailed documentation, diagrams, and standard operating procedures to facilitate knowledge sharing and efficient network management.
Providing expert guidance, training, and support to network administrators, service desk personnel, and junior engineers to enhance team capabilities and operational effectiveness.
Minimum Qualifications:
Bachelor's degree in Computer Science, Network Engineering, or equivalent field, demonstrating a strong academic foundation in related disciplines. 1.5 years of experience is equivalent to 1 year of college.
3-4 years of experience in networking, including VoIP, VTC, data circuits, network encryption devices (e.g., General Dynamics TACLANE), and virtualization technologies.
Proficiency in dynamic routing protocols such as OSPF and BGP, with a deep understanding of MPLS and DMVPN Hub and Spoke technology for efficient network routing.
DoD 8140 IAT Level II certification: SecurityCE and Computing Environment (CE) certification in Cisco technology (CCNA Voice) required.
Valid US Drivers License with the ability to travel up to 10% locally to customer sites.
Preferred Qualifications:
Cisco Collaboration, Data Center, or Security certifications, indicating advanced expertise and specialized knowledge in relevant Cisco technologies.
Experience implementing or troubleshooting VMware NSX-T virtualized networking and security platform developed by VMware. It enables automated implementation of network policies, network objects, isolation, and micro-segmentation.
Clearance Requirements:
Must have an active DoD TS/SCI with the ability to obtain a CI polygraph.
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
Systems Engineer Engineering
Technical support engineer job in Fairfax, VA
Systems Engineer Required Clearance: Cleared or uncleared. If a candidate does not possess a clearance, they must be eligible to obtain a TS/SCI clearance. Since 1999, ITEC has been a powerhouse in supporting mission-critical programs for the DoD
and Intelligence community, building a solid reputation along the way. At ITEC, we don't just
care for our employees we champion them with competitive salaries, an outstanding
employee care program, and a benefits package that includes Medical, Dental, Vision, Paid
Time Off, and a 401k.
U.S. Citizenship Mandatory: Due to our US federal government contract, candidates for
this position are required to be a US Citizen and will be subject to a background
investigation.
Job Description:
The Systems Engineer candidate will perform systems engineering activities to ensure the
successful delivery of a new signal and data processing capability. The candidate must have 4+
years of formal software or systems engineering experience in the areas of architectural design,
requirements decomposition, I&T, and V&V. The candidate must understand client-server
architectures and networking techniques and protocols. The Systems Engineer will work in close
partnership with software developers across these activities.
Job Responsibilities:
Architectural design of an electronic system or subsystems.
Requirements analysis and decomposition.
External and internal interface design and validation.
Hardware/software, subsystem, and system integration.
Verification and validation (V&V) planning and conduct.
Specialty engineering such as reliability, availability, maintainability, and human systems
integration.
Development of deliverable products and other artifacts.
Required Skills:
BS in Electrical Engineering, Computer Science, Aerospace Engineering, or related field.
Four (4) or more years of experience in software or systems engineering activities.
Desired Skills:
MS or PhD in Electrical Engineering, Computer Science, or Aerospace Engineering.
GNSS (GPS, Galileo) experience.
Experience with Linux, C/C++, MATLAB, and IBM DOORS.
Experience in RF communications systems development and testing.
Network Engineer
Technical support engineer job in Washington, DC
The Network Engineer's role is to ensure stability, integrity, and efficient operation by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.
The Network Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues with multiprotocol routers, multilayer switches, network security devices, and network management systems. xevrcyc
This Network Engineer will also mentor and provide guidance to the Systems Engineer staff.
Help Desk Support Specialist (Washington, DC)
Technical support engineer job in Washington, DC
Akira Technologies is seeking skilled and responsive Help Desk Support Specialists to provide first-level technical assistance to staff. Due to the fast-paced nature of the work environment, staff members require immediate support when reaching out for technical help. This role demands well-trained professionals with strong analytical and communication skills to resolve workstation, peripheral, and general IT-related issues efficiently.
This is an onsite role supporting a government client in Washington, DC. Ideal candidate must have an experience working in a fast-paced environment, with at least a Public Trust clearance.
Job Responsibilities
Provide real-time technical support via phone, email, or in-person.
Troubleshoot and resolve hardware, software, and network issues.
Support Windows Server, Windows Desktop, Mac OS clients, MS Exchange, MS Office, and network communications.
Maintain accurate documentation of support requests and resolutions.
Assist with setup and maintenance of workstations, printers, mobile devices, and other peripherals.
Escalate complex issues to higher-level support teams when necessary.
Deliver excellent customer service and maintain professionalism in all interactions.
Ensure compliance with organizational IT policies and procedures.
Minimum Qualifications
Bachelor's degree in a related field; or 3+ years of relevant experience in hardware and software problem resolution.
Technical proficiency in:
Windows Server and Desktop environments
Mac OS clients
Microsoft Exchange and Office Suite
Network communications and troubleshooting
Completion of customer service skills training.
Strong interpersonal and oral communication skills.
At least a Public Trust Clearance
Salary Range: $50,000 to $85,000
Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
General Description of Benefits
Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement.
Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees.
About Akira Technologies
Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers.
Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Auto-ApplyTechnical Support Specialist
Technical support engineer job in Washington, DC
The Deskside Technical Support Specialist is responsible for providing desktop and mobile hardware and software support to high-profile end-users. The role involves resolving a wide variety of requests, inquiries, and complaints using extensive technical knowledge of hardware and software.
This individual will serve as the primary IT point of contact, supporting high-touch, high-profile customers, liaising with stakeholders, and driving service excellence through day-to-day actions.
Strong customer service skills, including empathy, clear communication, and prompt issue resolution, are essential, as they directly impact the user experience by fostering trust, reducing downtime, and ensuring that high-profile clients feel supported and valued at every interaction.
The successful candidate will have a strong knowledge of the end-user computing ecosystem and an ability to quickly learn applications and services. A high level of emotional intelligence (EQ) is necessary to succeed in this role, as it enables the specialist to navigate high-pressure situations, respond with empathy, and build strong relationships with high-profile users.
Duties and Responsibilities
Assist users in resolving computer-related issues such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through active listening and personalized techniques with a consistent focus on service excellence.
Hardware support functions include, but are not limited to, end-user support, desktop support, laptop support, office setups, and mobile device support. Perform computer imaging and post-image configurations, preventative maintenance, and basic printer troubleshooting while coordinating with vendors for repairs.
Software support functions include, but are not limited to, troubleshooting applications standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third-party applications in coordination with vendors.
Identify inefficient IT processes, recommend improvements, and implement solutions using Microsoft tools such as PowerAutomate, PowerShell, and PowerApps to enhance support efficiency and internal IT collaboration.
Manage deployed and inventory assets, maintaining accurate asset records for each user and each piece of equipment. Coordinate and perform hardware moves, changes, and exchanges.
Provide break/fix support for telephony equipment, including handsets, telephone cords, and telephone base units.
Assist with projects such as hardware or software upgrades, office moves, and special events.
Manage and process hardware warranty claims and issues, and facilitate warranty repairs with third-party vendors.
Maintain accurate records of user requests and incidents in the IT Service Management System.
Perform other duties as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $72,000 - $90,000 if located in Washington DC Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
Bachelor's degree or equivalent work experience
A minimum of 4 years of experience providing direct and exceptional user support in a high performance culture, including:
Practical, working knowledge of how to support and troubleshoot Zoom, Intune, Okta, ProofPoint, O365 Applications (Outlook, Word, PowerPoint, SharePoint, Teams), NetDocs, Citrix, ServiceNow
Experience supporting Windows-based computers, including Microsoft Windows 10/11
Experience supporting iOS, Android and MDM solutions
Experience working with vendors on support cases
Preferred:
Law Firm or Professional Services experience
A+, ITIL and Microsoft Office Application certifications
PowerAutomate/PowerShell/Python scripting
Experience with RPA tools, Microsoft Graph and Microsoft PowerApps
Knowledge of AI Prompt Engineering, with an understanding of how to craft effective prompts to optimize interactions with AI tools
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-EC1
Auto-ApplyHelp Desk Technician 4
Technical support engineer job in Ashburn, VA
The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management.
Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!
We are seeking a Helpdesk Agent / Technician to join our customer support team in a Department of Defense (DoD) environment. You will be responsible for taking technical calls from military end users with the goal of resolving the problem over the phone. Otherwise you will dispatch spare parts and track delivery / operational status of the system.
We're always on the lookout for exceptional (Job Title) to join our growing team. This is an evergreen job posting intended to build a pipeline of talented individuals for future openings across multiple teams.
Responsibilities:
* Provides Tier II and III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve technical support issues for end-users of the organization's products and services.
* Uses automated information systems to analyze routine situations.
* Reviews incoming requests (both computer generated and verbal) sort, code, and prioritize for proper action.
* Resolves problems or contacts more senior technical support as necessary.
* Supports users by fulfilling individual requests for support or replacement parts in the utilization of the various systems available.
* Conducts technical research for source of information required in support of request for information related to ongoing programs.
* Instructs users in the use of systems specific to the government contract.
* Interacts with other team members, such as network services, engineering, and/or information systems to restore services and/or identify and correct the core problem.
* Meet all contractual SLAs (service level agreements) and AQLs (acceptable quality levels).
Job Requirements
Qualifications:
* High School Diploma w/ 4-5 years of experience minimum
* Experience with ServiceNow is preferred but not required
* An active DoD Secret Clearance is required or the ability to obtain. Preference will be given to those applicants with an active DoD Secret Clearance
* Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required
* Strong written and verbal communications skills and the ability to interact with people at all levels are required
* A professional attitude regarding attention to detail and customer service and excellent organizational skills are required.
Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment,
Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States.
Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: *************************************************
Telos Corporation is an EEO/AA employer.
Job Type
Full-Time
Location
Ashburn, VA 20147 US (Primary)
Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Technical Support Manager - B2B SaaS
Technical support engineer job in Fairfax, VA
Job DescriptionAbout Us
We are hiring on behalf of one of our clients, a leading RegTech SaaS company serving enterprise customers across banking, fintech, and compliance sectors worldwide. Their solutions power mission-critical operations for highly regulated industries, and providing reliable, world-class support is a top priority.
Role Overview
The Technical Support Manager will lead the customer support function, ensuring clients receive timely, effective, and high-quality assistance for technical and product-related issues. This role involves managing a team of support engineers, implementing scalable support processes, driving customer satisfaction, and working closely with product and engineering teams to resolve issues and improve product experience.
Key Responsibilities
Lead and manage the technical support team, including hiring, training, and performance management.
Develop and implement support processes, SLAs, and escalation paths to ensure quick and effective issue resolution.
Monitor support tickets, prioritize workloads, and ensure adherence to response and resolution timelines.
Serve as the escalation point for complex or high-priority customer issues.
Collaborate with engineering, product, and QA teams to address recurring issues and contribute to product improvements.
Track and report on support KPIs (response time, resolution time, CSAT, NPS, ticket backlog).
Implement and optimize support tools and systems (Zendesk, Freshdesk, Jira, or similar).
Identify opportunities for self-service and knowledge base expansion (FAQs, tutorials, product documentation).
Drive continuous improvement in support efficiency, customer experience, and team capability.
Represent the voice of the customer by sharing insights and feedback with cross-functional teams.
Requirements
Bachelor's degree in Computer Science, IT, or related field (or equivalent work experience).
Strong leadership skills.
5+ years of experience in technical support for SaaS or enterprise software, with at least 2 years in a leadership role.
Strong knowledge of SaaS platforms, APIs, cloud infrastructure, and web technologies.
Experience with ticketing and support tools (Zendesk, Jira, Freshdesk, ServiceNow, etc.).
Strong problem-solving skills with the ability to analyze technical issues and guide teams to resolution.
Excellent communication and stakeholder management skills, with experience handling enterprise customers.
Proven ability to build, coach, and lead a high-performing support team.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support engineer job in Washington, DC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Network Engineer, Foundation and Support (Edge/Backbone Infrastructure Design)
Technical support engineer job in Reston, VA
The Edge & Network Services (ENS) team at Meta is seeking passionate individuals to help us tackle the unique challenges and opportunities we face while contributing to our mission of connecting the world. This global team offers a unique career opportunity to work with cutting-edge network infrastructure technologies and talented engineers solving complex problems in the industry. For this role, we are looking for a Network Infrastructure Design Engineer with demonstrated experience in developing and delivering network infrastructure solutions at scale in a data center or globally distributed Point of Presences (POPs).Are you ready to shape the future of Meta's global network reach? As a member of the ENS Foundation Design team, you will support capacity driven expansion of Meta's global Edge/Backbone network and compute presence. You will work closely with cross-functional design, planning, and deployment teams to develop space, power, cooling, and connectivity infrastructure design requirements and drive execution of these needs within Meta's global colocation spaces including POPs, Cable Landing Stations, and Backbone midpoint sites. This role is execution and delivery focused supporting the North America and Latin America region.Join us in this exciting endeavor and make a real impact on Meta's future!
**Required Skills:**
Network Engineer, Foundation and Support (Edge/Backbone Infrastructure Design) Responsibilities:
1. Designs, reviews, and optimizes ICT (Information and Communications Technology) infrastructure including structured cabling, network hardware, and integrated communications systems for large-scale network deployments
2. Develops and enforces Meta ICT design standards, best practices, and compliance with relevant industry standards (e.g., TIA/EIA, ISO/IEC, BICSI)
3. Manages global space, power, cooling, structured cabling, and other inside plant infrastructure delivery requirements to support Meta edge/backbone network deployments across owned and colocation facilities
4. Engages in system level facility sizing of utilities, switchgear, UPS/DC power plant, PDUs, mechanical cooling, and Low Voltage power distribution
5. Proactively engages with various data center colocation providers in evaluating their facilities and recommends corrective actions to meet Meta standard design requirements
6. Collaborates with internal and external design and planning engineers to execute projects related to cage and suite network/compute infrastructure build-outs
7. Leads weekly syncs with external colocation vendors and provides technical support and progress reporting on cage and suite build-outs and acceptance
8. Manages and tracks project timelines, risks, and successfully navigate projects to on-time completion
9. Leads site acceptance activities with various colocation providers as per Edge network facility acceptance standards
10. Coordinates multiple projects in parallel and efficiently executes work through vendors at scale
11. Develops optimized layouts of edge/backbone midpoint site floorplans, allocates space assigned to network functions, optical, backbone, IP, compute, etc
12. Delivers on time Engineering Design Packages related site infrastructure scope for sourcing and capacity planning teams
13. Collaborates closely with Meta business and technical teams to provide input on space/power delivery and associated deployment projects, as well as other major initiatives that may affect capacity delivery
14. Updates Meta's internal tooling and data record keeping in support of edge/backbone midpoint cage and suite build-outs
15. Coordinates related Owner Furnished/Contractor Installed equipment delivery from Meta's inventory to colocation facilities
16. Proactively works and aligns with network planning and investment teams on the roadmap and material forecasting needs for on-time delivery of projects
17. Applies lessons learned from projects to support continuous improvement initiatives
18. 20% to 30% travel required based on project demand
**Minimum Qualifications:**
Minimum Qualifications:
19. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
20. 7+ years of work experience with designing and constructing large scale data center or similar mission critical infrastructure including specifying suite level space, power, cooling, and structured cabling connectivity requirements for network and compute hardware
21. Demonstrated experience in project management, including planning, execution, and delivery of complex technical projects
22. Working knowledge of reading and analyzing electrical/mechanical single line diagrams
23. Working knowledge of various regional data center electrical and cooling configurations, IEC, NEMA standards, AC/DC power concepts, power redundancy scenarios
24. Comprehensive knowledge of fiber optic components, structured cabling, pathways, and interconnect products, technologies, and design concepts
25. Demonstrated understanding of engineering principles related to infrastructure architecture, including space line up, air flow, cooling, etc
26. General knowledge of data center, colocation, and isolated hut environments, including engineering principles related to power and infrastructure
27. Demonstrated experience with field-based work in POPs, carrier hotels, data centers, or Central Office environments
28. Experience with communication and directing tasks with carriers and colocation vendors
29. Demonstrate experience to work effectively in a fast-paced, ambiguous environment
30. Collaborate with global teams to drive business results. Must possess proven planning, prioritization, and communication skills, with the experience to manage multiple tasks and adapt to changing business needs
31. Proven skill to analyze technical situations, troubleshoot issues, and solve problems with limited supervision
32. Working knowledge of internet networking technologies (TCP/UDP, DHCP, DNS, routing, switching concepts), optical transport technologies (DWDM and Optical transceivers), and network redundancy and failover concepts
33. Working knowledge of Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc
**Preferred Qualifications:**
Preferred Qualifications:
34. Proficient in Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc
35. Thorough knowledge of optical theory, transport technologies, and the operation of optical transport systems and IP backbone network technologies
36. Experience with optical network design, installation, and maintenance for service providers or global enterprise networks
37. Experience with ICT design and construction administration for hyperscale data centers and global backbone network capacity enablement projects
38. Data center design or relevant structured cabling design certifications (eg. BICSI RCDD)
39. Professional Engineering (PE) licensure in Electrical or Mechanical disciplines
40. Advanced degree in engineering discipline
41. Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
**Public Compensation:**
$133,000/year to $190,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
IT Infrastructure & Network Support Engineer
Technical support engineer job in Sterling, VA
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.
Nightwing is seeking an IT Infrastructure & Network Support Engineer to join a dynamic, fast-paced program supporting a wide range of quick-reaction requirements. The selected candidate will design, develop, and implement end-to-end IT and network architectures to meet facility-wide operational needs. The IT Specialist will apply strong technical and problem-solving skills to commission, configure, and troubleshoot a variety of computing and networking systems. Working as part of a collaborative team, this role will manage facility networks and provide comprehensive IT support across the campus.
The ideal candidate will have hands-on experience with fiber networking and switch configuration, as well as the ability to coordinate with vendors on equipment quotes, procurement, and installation to ensure timely and efficient project execution.
Clearance Requirement: TS/SCI with POLY
Key Responsibilities:
Install, configure, and maintain IT and network equipment across user workspaces and network/DEMARC rooms
Perform Tier 1 system administration for enterprise networks, connectivity, and associated equipment
Support and resolve complex break/fix issues both in person and remotely
Collaborate with cross-functional teams and engage with stakeholders to determine IT needs for meetings, projects, and deployments
Participate in engineering review boards (ERB) and technical discussions
Respond promptly to support requests and incidents, ensuring timely resolution
Manage vendor relationships and project coordination as needed
Install and decommission CAT6 and fiber cabling (LC/SC), including underfloor and above-ceiling runs
Provide input on LAN/WAN design, architecture, and installation standards following best practices
Set up and support A/V systems including Extron, AMX, and Crestron technologies
Required Skills:
Hands-on experience with CAT6 and fiber installations.
Working knowledge of LAN/WAN architecture and networking principles.
Broad IT knowledge to assess and mitigate potential technical impacts.
Strong organizational skills and ability to work independently or as part of a team.
Project management and vendor coordination experience.
Self-starter with a willingness to learn new technologies and methods.
Ability to lift up to 60 lbs and travel as required.
Desired Skills:
Experience with Cisco network switches, routers, and firewalls;
Experienced with new facility fit out and the requirements management to include enterprise and program specific IT architecture;
Education/Experience Requirement:
College degree strongly preferred or high school diploma plus some advanced training
Current certification in at least one of the following areas preferred:
CompTIA A+, Network+, or Security+ Microsoft Certified Solutions Associate (MSCA), preferably in Microsoft's current Desktop Operating System
At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.
Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.
Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Auto-ApplyIT Infrastructure & Network Support Engineer (Mid-Level)
Technical support engineer job in Sterling, VA
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.
Nightwing is seeking an IT Infrastructure & Network Support Engineer to join a dynamic, fast-paced program supporting a wide range of quick-reaction requirements. The selected candidate will design, develop, and implement end-to-end IT and network architectures to meet facility-wide operational needs. The IT Specialist will apply strong technical and problem-solving skills to commission, configure, and troubleshoot a variety of computing and networking systems. Working as part of a collaborative team, this role will manage facility networks and provide comprehensive IT support across the campus.
The ideal candidate will have hands-on experience with fiber networking and switch configuration, as well as the ability to coordinate with vendors on equipment quotes, procurement, and installation to ensure timely and efficient project execution.
**Clearance Requirement: TS/SCI with POLY**
**Key Responsibilities** **:**
+ Install, configure, and maintain **IT and network equipment** across user workspaces and network/DEMARC rooms.
+ Perform Tier 1 **system administration** for enterprise networks, connectivity, and associated equipment.
+ Support and resolve complex **break/fix issues** both in person and remotely.
+ Collaborate with cross-functional teams and **engage with stakeholders** to determine IT needs for meetings, projects, and deployments.
+ Participate in **engineering review boards (ERB)** and technical discussions.
+ Respond promptly to **support requests and incidents** , ensuring timely resolution.
+ Manage **vendor relationships and project coordination** as needed.
+ Install and decommission **CAT6 and fiber cabling (LC/SC)** , including underfloor and above-ceiling runs.
+ Provide input on **LAN/WAN design, architecture, and installation standards** following best practices.
+ Set up and support **A/V systems** including Extron, AMX, and Crestron technologies.
**Required Skills:**
+ Hands-on experience with **CAT6 and fiber installations** .
+ Working knowledge of **LAN/WAN architecture** and networking principles.
+ Broad **IT knowledge** to assess and mitigate potential technical impacts.
+ Strong **organizational skills** and ability to work independently or as part of a team.
+ **Project management** and vendor coordination experience.
+ **Self-starter** with a willingness to learn new technologies and methods.
+ Ability to **lift up** **to 60** **lbs** and travel as required.
**Desired Skills:**
+ Experience with Cisco network switches, routers, and firewalls.
+ Experienced with new facility fit out and the requirements management to include enterprise and program specific IT architecture.
**Education/Experience Requirement:**
+ College degree strongly preferred or high school diploma plus some advanced training
**Current certification in at least one of the following areas preferred:**
+ CompTIA A+, Network+, or Security+ Microsoft Certified Solutions Associate (MSCA), preferably in Microsoft's current Desktop Operating System.
_At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients._
_Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team._
_Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
Field Support Engineer
Technical support engineer job in Washington, DC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Immediate need for an experienced
Field Support Engineer
to add to the team in Washington, DC. Successful candidates must possess an active TS/SCI clearance and be comfortable performing the following:
·
Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.
·
Conducts technical training and product briefing with customers, vendors and company representatives.
Qualifications
· BS or equivalent + 5 yrs. related experience, or MS + 3 yrs. related experience
· Must be able to obtain DHS Suitability in addition to their active TS/SCI clearance
Additional Information
Thanks and Regards
Vikas Kumar
vikas.kumar(@)360itpro(dot)com
Network Engineer - VERSA Surge Support
Technical support engineer job in Herndon, VA
Job Description Emergent Technologies Inc. is seeking highly skilled Network Engineers to support a mission-critical government customer under TO2. These roles are vital to the customers next-generation network architecture and GNOC (Global Network Operations Center) monitoring operations.
We are looking for candidates with deep expertise in one or both of the following areas:
VERSA SD-WAN technology foundational to the customers evolving network infrastructure
SNMP integration and systems support critical for network visibility, monitoring, and automated operations
Open Skillsets Needed
1. Network Engineer VERSA SD-WAN Focus
Proven experience with VERSA Networks SD-WAN solutions
Experience designing, deploying, and managing SD-WAN configurations in a large enterprise or government environment
Familiarity with VERSA Director, Analytics, and Controller components
Strong understanding of routing protocols (BGP, OSPF), VPNs, and network security
Ability to support SD-WAN migration, policy creation, and performance optimization
2. Network Engineer SNMP / Network Monitoring Focus
Deep experience with SNMP (Simple Network Management Protocol)
Experience integrating SNMP-enabled devices into NMS tools (SolarWinds, NetMRI, Spectrum, etc.)
Ability to configure SNMP for device monitoring, traps, and polling
Knowledge of MIBs, OIDs, and custom SNMP scripting
Familiarity with supporting GNOC and network monitoring environments
Strong troubleshooting and problem-solving skills related to systems integration
General Requirements
Bachelors degree in a technical field (or equivalent experience)
Minimum of 11 years of relevant experience in network engineering
Strong communication skills and ability to collaborate with diverse technical teams
Ability to work full-time on-site in Herndon, VA
Active U.S. Government Security Clearance required
Network Support Engineer
Technical support engineer job in Manassas, VA
Job DescriptionDescription:
SSI is seeking a mid-level Network Support Engineer to support a contract bid for work awarded in 2026. The Network Support Engineer will support WAN functions by providing skills and expertise in telecom engineering and operational support of current and new technologies to the Wide Area Network. Must hold an active Secret clearance and be willing to work onsite.
DUTIES AND RESPONSIBILITIES:
Analyzes and develops telecommunications networks supporting a wide range of capabilities, including voice, data, video, and/or wireless services
Assists in the development of plans for installation and maintenance of telecommunications systems from project inception to conclusion
Analyzes the problem and the characteristics of the information to be transported
Defines the problem and develops system requirements and network specifications
Closely coordinates with other information system professionals to ensure proper implementation of network services
In conjunction with functional users, develops alternative solutions and backup plans
May be required to work some night and weekends to meet customer deadlines
Requirements:
5 years of experience in Telecommunications to include 3 years of LAN and WAN experience, with Cisco and Brocade hardware
Experience with Routing and traffic shaping protocols BGP, MPLS, OSPF and F5 BigIP
Experience using Remote Access VPN, Site to Site VPN, DMVPN, Pulse Secure SSL VPN
Demonstrated experience with Quality of Service (QoS) and IPV6 implementation
Experience with the following types of technologies: 802.1x and MAB endpoint authentication, DNS, TACACS+, Radius, Netscout, InfiniStream, NGeniousOne, Great Bay Beacon Server, Cisco ACS, InfoBlox Grid Manager
Experience with network monitoring tools such as: Solarwinds/Orion, Red Seal, Concord eHealth, HPE Network Node Manager and Automation
Active Secret Clearance
Must have DoD 8570/8140 compliant IA and CE certifications such as: (IA) Security+, and CCNA
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Technical support engineer job in Washington, DC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Technical Support Manager - B2B SaaS
Technical support engineer job in Reston, VA
Job DescriptionAbout Us
We are hiring on behalf of one of our clients, a leading RegTech SaaS company serving enterprise customers across banking, fintech, and compliance sectors worldwide. Their solutions power mission-critical operations for highly regulated industries, and providing reliable, world-class support is a top priority.
Role Overview
The Technical Support Manager will lead the customer support function, ensuring clients receive timely, effective, and high-quality assistance for technical and product-related issues. This role involves managing a team of support engineers, implementing scalable support processes, driving customer satisfaction, and working closely with product and engineering teams to resolve issues and improve product experience.
Key Responsibilities
Lead and manage the technical support team, including hiring, training, and performance management.
Develop and implement support processes, SLAs, and escalation paths to ensure quick and effective issue resolution.
Monitor support tickets, prioritize workloads, and ensure adherence to response and resolution timelines.
Serve as the escalation point for complex or high-priority customer issues.
Collaborate with engineering, product, and QA teams to address recurring issues and contribute to product improvements.
Track and report on support KPIs (response time, resolution time, CSAT, NPS, ticket backlog).
Implement and optimize support tools and systems (Zendesk, Freshdesk, Jira, or similar).
Identify opportunities for self-service and knowledge base expansion (FAQs, tutorials, product documentation).
Drive continuous improvement in support efficiency, customer experience, and team capability.
Represent the voice of the customer by sharing insights and feedback with cross-functional teams.
Requirements
Bachelor's degree in Computer Science, IT, or related field (or equivalent work experience).
Strong leadership skills.
5+ years of experience in technical support for SaaS or enterprise software, with at least 2 years in a leadership role.
Strong knowledge of SaaS platforms, APIs, cloud infrastructure, and web technologies.
Experience with ticketing and support tools (Zendesk, Jira, Freshdesk, ServiceNow, etc.).
Strong problem-solving skills with the ability to analyze technical issues and guide teams to resolution.
Excellent communication and stakeholder management skills, with experience handling enterprise customers.
Proven ability to build, coach, and lead a high-performing support team.
Network Engineer, Foundation and Support (Edge/Backbone Infrastructure Design)
Technical support engineer job in Reston, VA
The Edge & Network Services (ENS) team at Meta is seeking passionate individuals to help us tackle the unique challenges and opportunities we face while contributing to our mission of connecting the world. This global team offers a unique career opportunity to work with cutting-edge network infrastructure technologies and talented engineers solving complex problems in the industry. For this role, we are looking for a Network Infrastructure Design Engineer with demonstrated experience in developing and delivering network infrastructure solutions at scale in a data center or globally distributed Point of Presences (POPs). Are you ready to shape the future of Meta's global network reach? As a member of the ENS Foundation Design team, you will support capacity driven expansion of Meta's global Edge/Backbone network and compute presence. You will work closely with cross-functional design, planning, and deployment teams to develop space, power, cooling, and connectivity infrastructure design requirements and drive execution of these needs within Meta's global colocation spaces including POPs, Cable Landing Stations, and Backbone midpoint sites. This role is execution and delivery focused supporting the North America and Latin America region. Join us in this exciting endeavor and make a real impact on Meta's future!
Minimum Qualifications
* Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
* 7+ years of work experience with designing and constructing large scale data center or similar mission critical infrastructure including specifying suite level space, power, cooling, and structured cabling connectivity requirements for network and compute hardware
* Demonstrated experience in project management, including planning, execution, and delivery of complex technical projects
* Working knowledge of reading and analyzing electrical/mechanical single line diagrams
* Working knowledge of various regional data center electrical and cooling configurations, IEC, NEMA standards, AC/DC power concepts, power redundancy scenarios
* Comprehensive knowledge of fiber optic components, structured cabling, pathways, and interconnect products, technologies, and design concepts
* Demonstrated understanding of engineering principles related to infrastructure architecture, including space line up, air flow, cooling, etc
* General knowledge of data center, colocation, and isolated hut environments, including engineering principles related to power and infrastructure
* Demonstrated experience with field-based work in POPs, carrier hotels, data centers, or Central Office environments
* Experience with communication and directing tasks with carriers and colocation vendors
* Demonstrate experience to work effectively in a fast-paced, ambiguous environment
* Collaborate with global teams to drive business results. Must possess proven planning, prioritization, and communication skills, with the experience to manage multiple tasks and adapt to changing business needs
* Proven skill to analyze technical situations, troubleshoot issues, and solve problems with limited supervision
* Working knowledge of internet networking technologies (TCP/UDP, DHCP, DNS, routing, switching concepts), optical transport technologies (DWDM and Optical transceivers), and network redundancy and failover concepts
* Working knowledge of Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc
Preferred Qualifications
* Proficient in Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc
* Thorough knowledge of optical theory, transport technologies, and the operation of optical transport systems and IP backbone network technologies
* Experience with optical network design, installation, and maintenance for service providers or global enterprise networks
* Experience with ICT design and construction administration for hyperscale data centers and global backbone network capacity enablement projects
* Data center design or relevant structured cabling design certifications (eg. BICSI RCDD)
* Professional Engineering (PE) licensure in Electrical or Mechanical disciplines
* Advanced degree in engineering discipline
* Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
Responsibilities
* Designs, reviews, and optimizes ICT (Information and Communications Technology) infrastructure including structured cabling, network hardware, and integrated communications systems for large-scale network deployments
* Develops and enforces Meta ICT design standards, best practices, and compliance with relevant industry standards (e.g., TIA/EIA, ISO/IEC, BICSI)
* Manages global space, power, cooling, structured cabling, and other inside plant infrastructure delivery requirements to support Meta edge/backbone network deployments across owned and colocation facilities
* Engages in system level facility sizing of utilities, switchgear, UPS/DC power plant, PDUs, mechanical cooling, and Low Voltage power distribution
* Proactively engages with various data center colocation providers in evaluating their facilities and recommends corrective actions to meet Meta standard design requirements
* Collaborates with internal and external design and planning engineers to execute projects related to cage and suite network/compute infrastructure build-outs
* Leads weekly syncs with external colocation vendors and provides technical support and progress reporting on cage and suite build-outs and acceptance
* Manages and tracks project timelines, risks, and successfully navigate projects to on-time completion
* Leads site acceptance activities with various colocation providers as per Edge network facility acceptance standards
* Coordinates multiple projects in parallel and efficiently executes work through vendors at scale
* Develops optimized layouts of edge/backbone midpoint site floorplans, allocates space assigned to network functions, optical, backbone, IP, compute, etc
* Delivers on time Engineering Design Packages related site infrastructure scope for sourcing and capacity planning teams
* Collaborates closely with Meta business and technical teams to provide input on space/power delivery and associated deployment projects, as well as other major initiatives that may affect capacity delivery
* Updates Meta's internal tooling and data record keeping in support of edge/backbone midpoint cage and suite build-outs
* Coordinates related Owner Furnished/Contractor Installed equipment delivery from Meta's inventory to colocation facilities
* Proactively works and aligns with network planning and investment teams on the roadmap and material forecasting needs for on-time delivery of projects
* Applies lessons learned from projects to support continuous improvement initiatives
* 20% to 30% travel required based on project demand
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
IT Infrastructure & Network Support Engineer
Technical support engineer job in Sterling, VA
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.
Nightwing is seeking an IT Infrastructure & Network Support Engineer to join a dynamic, fast-paced program supporting a wide range of quick-reaction requirements. The selected candidate will design, develop, and implement end-to-end IT and network architectures to meet facility-wide operational needs. The IT Specialist will apply strong technical and problem-solving skills to commission, configure, and troubleshoot a variety of computing and networking systems. Working as part of a collaborative team, this role will manage facility networks and provide comprehensive IT support across the campus.
The ideal candidate will have hands-on experience with fiber networking and switch configuration, as well as the ability to coordinate with vendors on equipment quotes, procurement, and installation to ensure timely and efficient project execution.
**Clearance Requirement: TS/SCI with POLY**
**Key Responsibilities** **:**
+ Install, configure, and maintain **IT and network equipment** across user workspaces and network/DEMARC rooms
+ Perform Tier 1 **system administration** for enterprise networks, connectivity, and associated equipment
+ Support and resolve complex **break/fix issues** both in person and remotely
+ Collaborate with cross-functional teams and **engage with stakeholders** to determine IT needs for meetings, projects, and deployments
+ Participate in **engineering review boards (ERB)** and technical discussions
+ Respond promptly to **support requests and incidents** , ensuring timely resolution
+ Manage **vendor relationships and project coordination** as needed
+ Install and decommission **CAT6 and fiber cabling (LC/SC)** , including underfloor and above-ceiling runs
+ Provide input on **LAN/WAN design, architecture, and installation standards** following best practices
+ Set up and support **A/V systems** including Extron, AMX, and Crestron technologies
**Required Skills:**
+ Hands-on experience with **CAT6 and fiber installations** .
+ Working knowledge of **LAN/WAN architecture** and networking principles.
+ Broad **IT knowledge** to assess and mitigate potential technical impacts.
+ Strong **organizational skills** and ability to work independently or as part of a team.
+ **Project management** and vendor coordination experience.
+ **Self-starter** with a willingness to learn new technologies and methods.
+ Ability to **lift up** **to 60** **lbs** and travel as required.
**Desired Skills:**
+ Experience with Cisco network switches, routers, and firewalls;
+ Experienced with new facility fit out and the requirements management to include enterprise and program specific IT architecture;
**Education/Experience Requirement:**
+ College degree strongly preferred or high school diploma plus some advanced training
+ Current certification in at least one of the following areas preferred:
+ CompTIA A+, Network+, or Security+ Microsoft Certified Solutions Associate (MSCA), preferably in Microsoft's current Desktop Operating System
_At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients._
_Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team._
_Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
Field Support Engineer
Technical support engineer job in Washington, DC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Immediate need for an experienced Field Support Engineer to add to the team in Washington, DC. Successful candidates must possess an active TS/SCI clearance and be comfortable performing the following:
· Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.
· Conducts technical training and product briefing with customers, vendors and company representatives.
Qualifications
· BS or equivalent + 5 yrs. related experience, or MS + 3 yrs. related experience
· Must be able to obtain DHS Suitability in addition to their active TS/SCI clearance
Additional Information
Thanks and Regards
Vikas Kumar
vikas.kumar(@)360itpro(dot)com
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support engineer job in Hyattsville, MD
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military