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Technical support engineer jobs in Green Bay, WI

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  • Adult Residential Support Professional - Full-Time 3rd Shift - Grandstone

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Technical support engineer job in Wrightstown, WI

    🧠 Adult Residential Support Professional - 3rd Shift Schedule: Full-Time | 3rd Shift | 10:00 PM - 6:00 AM | 40 Hours/Week Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone! 🌟 About Grandstone Grandstone is an 8-bed residential facility offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills-all in a safe, recovery-focused environment. 🛠️ Key Responsibilities De-escalate crisis situations using non-restrictive techniques Support clients in group living, home, or community settings Maintain confidential records and track client progress Facilitate recovery-focused group activities and curriculum Transport clients to appointments and community services Assist with medication administration and basic healthcare needs Promote independence through skill-building and resource connection Participate in staff meetings, training, and community advocacy Support clients during recreational and educational activities Uphold healthy boundaries and safety-focused decision-making Perform household duties such as grocery shopping and light cleaning 🎁 Perks & Benefits Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Free CCS Training Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Contribution Option Employee Assistance Program Service Awards & Recognition Public Service Loan Forgiveness (PSLF) Eligibility 🎓 Qualifications High School Diploma or GED required Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services Valid driver's license preferred Reliable transportation required Must pass background, caregiver, and medical checks 🚗 Travel No travel is anticipated. LSS is an Equal Opportunity Employer (EOE).
    $25k-29k yearly est. 12d ago
  • EDI Support Analyst

    RiVi Consulting Group L.L.C

    Technical support engineer job in Green Bay, WI

    We are seeking an EDI Support Analyst with experience in Cleo EDI. In this role you will be responsible for troubleshooting Data, Mapping issues in the EDI processes and maintaining Cleo EDI. Essential Functions ● Design, develop, customize, integrate, test, implement, administer and support the complete Cleo suite to meet the rapidly growing company need ● Create, test, and maintain EDI maps ● Troubleshoot data issues, mapping, and business processes ● Identify, design, implement, and test EDI processes related to Cleo EDI ● Coordinate with internal and external customers to meet requirements ● Write or update program documentation, operations documentation, and user guides ● Create test cases and assist EDI developers & business to thoroughly test new development work including repeating the test cycle until all test results are satisfactory ● Gather and document detailed requirements for business needs and collaborate with others to determine moderately complex functional and/or solution designs ● Demonstrate a detailed understanding and execution of the software development lifecycle ● Identify interdependencies in programs ● Identify more advanced test scenarios and adequately test customizations and configurations ● Demonstrate quality and effectiveness in work documentation and organization ● Responsible for planning small/medium-sized projects or tasks ● Make substantial contributions to determining the feasibility of goals/objectives ● Provide reliable solutions to a variety of problems using sound problem-solving techniques including the ability to find the root cause and corrective action for given problems ● Demonstrate proficient use and knowledge of established standards and procedures ● Consistently demonstrate quality and effectiveness in work documentation and organization ● Understand change is important and adapt well ● Professionally approach situations in which conflict is present
    $46k-79k yearly est. 18h ago
  • International Technical Support Manager

    ITW 4.5company rating

    Technical support engineer job in Appleton, WI

    The International Technical Support Manager is responsible for facilitating the relationship between Miller Electric and our global partners for service and technical assistance. A large portion of this position is the creation and presentation of international service training content - both digitally and in person. They work closely alongside our ITW Global Offices' service teams, Miller's internal service teams, our Technical Publication group, and our Export Sales team to ensure customer satisfaction with warranty work or technical assistance. A typical working day is spent in an office atmosphere, but this position does spend time in lab and training settings as needed. The position will have international travel up to 10% as required. Duties & Functions: · Support the business relationships of ITW Welding and their customers through technical guidance, communication as a representative of Miller, and direction toward resolution of significant service events · Coordinate the international warranty claim process by educating and assisting the ITW Welding service network · Direct resolution of issues with international warranty claims and part shipments · Advocate for the common and unique needs of the international ITW Welding regional offices in Miller service teams meetings · Facilitate international access to Miller resources (customer portal / Warranty Connect, technical publications, online/virtual content, Miller division service teams) · Maintain technical familiarity with existing and new exported products. · Participate in new product service reviews · Coordinate and conduct Appleton introductions and service training (onboarding) for new international ITW Welding service personnel · Produce, provide, and present service training materials on existing and new exported products · Travel as needed to present service training or assist with product evaluation/fault resolution at customer locations Qualifications Education & Experience: · Bachelor's degree preferred. · Strong technical aptitude · Prior experience with servicing welding equipment is preferred · A quick learner with a “Can-Do” attitude and strong prioritization skills · Exceptional customer service skills · Strong computer skills (Excel, Word, PowerPoint) · Ability to learn new software · Valid Passport Skills: · Microsoft Office skills required · Work in a fast-paced environment · Work with minimal guidance or direction · Detail oriented and organized · Identify and implement process improvement opportunities · Effectively manage change · Work in multi-cultural corporate business setting · Excellent interpersonal skills and communications · Excellent verbal and written communication skills, judgment, creativity, flexibility, and excellent motivation · Strong analytical and problem-solving skills Why ITW Welding? At ITW Welding, we're not just a place to work - we're a community that empowers you to grow and make a real impact. Join us and build a career that makes a difference! Here are some benefits we offer to help you build the future you want: Generous Retirement Benefits - 401(k) match PLUS an additional retirement contribution to help you plan for the future. Paid Time Off - 11 paid holidays, 5 sick days, and vacation time to take time for what matters. Company-Paid Insurance - Life, AD&D, Short-Term &Long-Term Disability insurance to give you peace of mind. Family-Friendly Benefits - 4 weeks of paid parental leave and adoption reimbursement to support your family journey. Education Assistance - tuition reimbursement, because we believe in investing in your personal and professional development. Company Description: Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns. Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, “The Power of Blue ,” is inspired by the blue color of Miller equipment. The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world's largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people. Additional Information: ITW Welding is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status, age, or any other characteristic protected by law. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. Compensation Information: Pay Range: $83,250-$105,450 ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
    $83.3k-105.5k yearly Auto-Apply 60d+ ago
  • IT Operations Specialist

    Shoptikal, LLC

    Technical support engineer job in Green Bay, WI

    - Green Bay, WI. Responsible for addressing technology-related issues from internal customers. Install, support, and maintain the operation of PCs, peripherals, and applications for all end users in Fielmann USA corporate offices and remotely for all stores. DUTIES AND RESPONSIBILITIES: TECHNICAL SUPPORT OPERATIONS • Provide technical support for hardware or software to internal and external customers • Learn and teach all hardware operations and software packages • Solve problems directly or forward on to a teammate who can resolve. Opportunities include password resets, new hire setup, register errors, hardware issues, simple software or operating system issues, and scanner errors • Utilize help desk software that provides the means to document issues with all information pertinent to resolution and why the incident was closed. Track the problem until it is resolved • Follow defined processes for setting up new systems • Provide leadership with information regarding support activities • Follow up with internal and external customers to ensure issue resolution as assigned by leadership (quality surveys, etc.) • Be the customer advocate and strive to ensure customers have the best possible experience using our technology, tools, and support services • Maintain a clear understanding of Fielmann USA goals and practice proper policies and procedures • Perform additional tasks as assigned by manager and/or senior leadership MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • Bachelor's degree in computer science, information technology, business administration or related field. An alternative degree with equivalent education, experience, and training may be considered • 3+ years demonstrated help desk experience • Strong working knowledge of Windows 11 desktop administration, maintenance, and troubleshooting • Experience with help desk support systems, Microsoft SCCM Server, and project management • Knowledge of internet browsers, proxies, and anti-virus/malware products • A+ and N+ Certifications as well as additional MCP Certifications are highly desirable • Experience with desktop firewall and client VPN software is a plus • Excellent phone manners and customer service skills • Strong interpersonal relationship skills • Ability to maintain strict confidentiality • Ability to work independently for extended periods of time • Strong written and verbal communication skills • Strong analytical and problem-solving skills • Able to prioritize work and manage multiple activities simultaneously • Proficiency in Microsoft Office Suite of programs ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: • Able to participate in on-call rotation for system issues and questions that occur outside of normal business hours • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication • Able to sit or stand for extended periods of time • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) • Able to read and write at a high school graduate level • Able to lift 10 to 20 pounds • Able to view/read computer screen for extended periods of time • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines • Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
    $69k-96k yearly est. Auto-Apply 15d ago
  • IT Support Analyst

    General Beverage Sales Co 3.9company rating

    Technical support engineer job in Oshkosh, WI

    Full-time Description General Beverage Sales is looking for someone who is passionate about IT. Someone who cannot pass up a challenge and loves to learn. This position requires providing technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. They troubleshoot and resolve IT issues in a timely manner, while providing excellent customer service. This position possesses strong problem-solving skills, a customer-centric approach, and a solid understanding of IT systems and infrastructure. GB offers an amazing benefits package to include Health, Dental, Vision, and Life Ins. We also offer 401K with company match and profit sharing, along with a too good to believe vacation/sick time package. Apply now, we cannot wait to talk with you! Requirements · Bachelor's degree or associate degree in Computer Science, Information Technology, or a related field or equivalent industry experience. · Up to two (2) years providing technical assistance and troubleshooting support. · Strong knowledge of hardware, software, and network systems, including Windows and iOS operating systems. · Proficient in diagnosing and resolving common IT issues, such as software errors, network connectivity problems, and hardware failures. · Excellent problem-solving and analytical skills, with the ability to troubleshoot complex IT issues and propose effective solutions. · Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users. · Familiarity with IT service management (ITSM) tools and ticketing systems. · Industry certifications such as CompTIA (A+, Network+, Security+), Microsoft, Jamf Certifications or similar are a plus. · Ability to accept responsibility and account for their actions. · Must possess a valid driver's license. · Ability to pass pre-employment drug screen. Salary Description $40,000 to $50,000
    $40k-50k yearly 60d+ ago
  • IT Plant Support Analyst

    Teksystems 4.4company rating

    Technical support engineer job in Green Bay, WI

    IT Plant Support Analyst - Join a Team That Keeps Operations Running Smoothly! Are you passionate about solving technical challenges and making an impact where it matters most? We're looking for an IT Plant Support Analyst who thrives in a fast-paced environment and enjoys variety in their day-to-day work. This is your chance to play a critical role in supporting both plant operations and corporate offices, ensuring technology runs seamlessly. What You'll Do + Be the go-to expert for break/fix support on hardware, phones, and network-connected equipment. + Set the stage for executive success by coordinating and managing conference room technology. + Own the service experience-manage tickets, walk-ins, and vendor relationships with confidence. + Keep things running smoothly through audits (printers, conference rooms) and inventory management. + Dive into imaging, Autopilot configuration, and Intune testing. + Travel between Green Bay and De Pere sites (vehicle required) and embrace hands-on work in a manufacturing setting-even on ladders and scissor lifts! What's in It for You + Visibility & Impact: Support executives and plant operations in a high-profile role. + Growth Potential: Long-term contract opportunities-previous contractors have extended well beyond initial terms. + Global Exposure: Collaborate on IT projects that span across teams and regions. + Dynamic Environment: No two days are the same-perfect for problem-solvers who love variety. What We're Looking For + 2-3 years of IT support experience (manufacturing environment preferred). + Strong critical thinking and problem-solving skills. + Ability to work independently and adapt to changing priorities. + Excellent time management and resourcefulness. + Familiarity with service management tools and documentation best practices. Schedule: 7:00 AM - 4:00 PM, first shift, 100% onsite with occasional remote on-call support. Contract: 6 months with potential extension. Job Type & Location This is a Contract position based out of Green Bay, WI. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Green Bay,WI. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-25 hourly 7d ago
  • Technical Support Specialist-Outdoor Power Equipment

    Ariensco 4.5company rating

    Technical support engineer job in Brillion, WI

    At AriensCo, we build more than exceptional products - we create opportunities that impact careers. Our culture values innovative thinking, hard work and determination. We interact in teams, collaborate together and make decisions quickly. We see growth potential in every team member, and are committed to supporting our employees with continuous training and advancement opportunities. Our environment? We're corporate, without being “corporate.” Whether you work at our headquarters, manufacturing facilities, or one of our global distribution businesses, you'll always have the freedom to create and contribute. Our company vision is “Passionate People, Astounded Customers.” Quite simply: it revolves around people Speaking of people, you're not just employee #1,762 to us. You're family and your role is invaluable. Without exceptional people, we can't continue to produce the amazing products we're known for around the world. Ready for the ride of your career? Then come join us. By joining our team, you'll have the opportunity to work in a rewarding workplace with a strong sense of community. Job Description: AriensCo, a global leader in outdoor power equipment, is looking for a passionate Technical Support Specialist to join our Customer Service Team at our location in Brillion, WI or Fayetteville, TN. In this role, you'll play a critical part in delivering an exceptional experience for both customers and dealers by providing expert technical support throughout the entire product life cycle-ensuring service needs are met quickly and effectively. If you're driven by problem-solving, thrive in a fast-paced environment, and want to make a real difference for our customers and dealers, we'd love to have you on our team! THE DAY TO DAY... Act as subject matter expert to diagnose and resolve in-depth technical issues via telephone, email, and other technologies that can include but not limited to the following: electrical systems, four-cycle engine, hydraulic systems, mechanical systems, and transaxle drive systems Conduct product research of internal data including warranty, recorded customer service interactions, field team feedback to be shared with internal groups Review and process warranty claims submitted by dealer network Provide support as a subject matter expert to customer support representatives and other staff Create internal and external resources for aftersales product support Participate and/or lead special projects as product service expert related to new product development, service assessments, and product research as requested THE QUALIFICATIONS... Associate degree (A.A.) or equivalent from two-year College/ technical school preferred A minimum of 5 years related experience and/or training in the Outdoor Power Equipment Industry or other industry with similar products Experience and/or training in a customer service environment required; experience with service over the telephone is desired Ability to skillfully document and organize interactions, meeting notes, issues, etc. using computer software such as Microsoft Office, Dynamic 365, and more Demonstrated proficiency in Microsoft Office products, such as Excel, PowerPoint etc. Able and willing to obtain Ariens Academy and other technical training certifications Applicants must be authorized to work in the U.S. without requiring sponsorship now or in the future. About AriensCo Since 1933, the AriensCo name has been associated with reliable, durably crafted, high-performance outdoor power equipment. Our core values - Be Honest, Be Fair, Respect the Individual, Keep our Commitments, and Encourage Intellectual Curiosity define our culture and inspire our team. We believe passionate people and astounded customers lead to unstoppable success. Our employees' quality of life is important to us. When people feel appreciated, respected and supported, careers thrive and ideas come to fruition. AriensCo employees are provided various great benefit opportunities which may include: Medical, Dental, Vision Insurance effective first day of employment Dependent Care Flexible Spending Account (FSA) plan 401(k) match and profit-sharing plans Life Insurance Health Savings Accounts (HSA) Short Term Disability Parental Leave Onsite Marketplace Care Partners at all locations Paid holidays Employee Assistance Program Tuition Reimbursement and Apprenticeship Programs Safety shoes and safety prescription glasses reimbursement Employee Product Purchase Program 50% Daycare discount **Brillion Early Learning Center Onsite health clinic with Bellin Health **Brillion Campus Only Nearsite & Urgent Care Clinic Options **Brillion Campus Only EEO Statement The concept of diversity is important to us at AriensCo. That's why we've created a culture that is inclusive, accepting and understanding. We embrace diversity among our partners, suppliers and employees. We also strive for diversity in the quality of our ideas. Inclusion and acceptance means that, regardless of who you are, you will always be standing on our welcome mat. AriensCo is an Equal Employment Opportunity (EEO) employer and steadfastly committed to hiring and selecting the most qualified candidate for any open position. It is the policy of AriensCo to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Providing our employees with an environment free of discrimination and harassment is something we take very seriously. Embracing diversity enables us to attract the best qualified talent, foster productive teamwork, and expand our business opportunities.
    $42k-56k yearly est. Auto-Apply 10d ago
  • Computer Support Specialist

    Unity Hospice 3.3company rating

    Technical support engineer job in De Pere, WI

    Job DescriptionDescription: Computer Support Specialist At Unity Hospice, we are dedicated to honoring life by bringing peace of mind and comfort when it matters most. With over 46 years of compassionate care, we take pride in the supportive and collaborative environment we provide for our team members. By joining Unity, you will become part of a dedicated team of professionals who share our core values of Excellence, Collaboration, Integrity, Compassion, and Accountability. Together, we make a meaningful difference in the lives of our patients and their families. The Computer Support Specialist is responsible for providing timely and quality IT Help Desk support for all Unity employees using hardware/software technology and user training. This position will provide management and support for all devices connected to Unity's network and other peripherals, including setup, software integrations, device management, troubleshooting, and any user training required. Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. Includes an on-call rotation for one full week every three weeks (Monday at 4:30 p.m. through the following Monday at 8:00 a.m.) and rotating holiday coverage - approximately two holidays per year. Knowledge, Skills, and Abilities: Highly motivated and organized with a strong attention to detail and analytical skills to help solve problems. A strong aptitude to learn and retain new technology information. Strong organizational skills Ability to effectively manage priorities, multiple tasks and meet deadlines Effective communication skills, oral and written, including customer service skills, phone skills, and report writing. Ability to communicate effectively, both verbally and in writing. Ability to maintain confidentiality and discretion in business relationships and exercise sound business judgment. Ability to keep up to date with policies, practices, and regulations. Ability to prioritize and handle multiple tasks and capable of dealing with deadline pressures. Comply with all applicable local, state, and federal laws and regulations as well as policies and procedures of Unity. Satisfy mandatory training requirements regarding local, state, and federal regulations and/or Unity's policies and procedures. Perform other job-related duties as assigned. Ability to adjust to frequently changing demands. Essential Job Duties and Responsibilities: Primary IT Help Desk contact in handling staff technology requests through calls, emails, and in-person drop-ins at our main office. Escalates requests as appropriate to other IT team members and ensures staff have a positive experience with IT support. Partners with other IT team members to provide on-call evening and weekend technology support in a 3-employee rotation. Utilizes remote connection technology for assisting in troubleshooting staff computer issues in an efficient manner. Compiles, analyzes, and develops recommendations based upon IT Help Desk trends for better and more efficient employee support. Shares responsibility with Computer Systems Analyst for new employee orientation training, device setup, and provide training materials to improve employee knowledge and retention. Oversees support for all printers and multifunction copier devices. Accountable for managing accurate asset inventory for all hardware devices and software applications, managing employee/device changes and provide HIPAA compliant asset disposal and tracking. Assists IT team in managing our in-house telephone system, call routing, management, and devices. Utilizes the Unity Mobile Device Manager (Microsoft InTune) for device management and software application delivery for all hardware devices (mobile phones, tablets, laptops, etc.). Coordinates and partners with IT team to implement annual device/system upgrades and software application updates. Provides support with our Remote Worker tools and technology for maximum employee efficiency which includes Microsoft Teams, Zoom, and other remote video technology, audio conferencing, or other technology, as needed. Provides other Unity facility technology device/software support that includes Audio/Visual support for corporate meetings, outside events, and AV/communication systems for Meng Residence staff and patients/families. Investigates and learns new technology and offers ideas to IT team on how it could potentially benefit Unity employees and our internal processes. Shares in providing 24-hour, seven day-a-week coverage Why Unity? Unity is dedicated to supporting your well-being, growth, and success with a range of valuable benefits! Health: We provide comprehensive health benefits, including medical, dental, and vision insurance, Health Savings Accounts, and flexible spending options for medical and dependent care. On-site health risk assessments and flu shots are also available to keep you and your family well. Life: Unity values work-life balance, offering paid time off, extended illness and injury bank, bereavement leave, an Employee Assistance Program, and fitness membership reimbursement to support your personal needs and interests outside of work. Security: For your financial peace of mind, Unity offers a 403(b) retirement savings plan, group life insurance, voluntary life insurance, as well as accident, critical illness, and disability insurance options. Compensation: We reward your skills and commitment with competitive pay, overtime opportunities for hourly roles, and mileage reimbursement. Career: Grow with Unity through internal and external learning opportunities, education assistance, and leadership development programs designed to support your professional journey. All new employees are eligible for benefits on the first of the month following their date of hire. For a full list of benefits: ******************************** Choose Unity as the place to grow your career, make a meaningful impact, and be valued every step of the way. Apply today to join a team that invests in you, both personally and professionally. Requirements: Associate degree in Information Technology with a focus on computer support and networking; bachelor's degree preferred Minimum 1 year of experience (on-the-job or education) providing technology hardware and software support Experience with Microsoft Office 365 Suite, Microsoft Windows client operating system, mobile devices, and management (Apple and Android). Basic knowledge of Epic Electronic Health Record system is desirable.
    $35k-45k yearly est. 28d ago
  • IT Support Specialist II

    Heartland Business Systems 4.1company rating

    Technical support engineer job in Little Chute, WI

    The IT Support Specialist Il provides superior day-to-day hands-on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time. Roles and Responsibilities/ Essential Functions: Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory records. Track, route, and redirect problems to correct resources. Identify PC hardware warranty repair and resolve as required. Provide timely and relevant updates to end users. Maintains currency of knowledge with respect to technology, equipment, industry trends, regulations, standards and/or systems. Participate in the on-call support rotation. Requirements Competencies: Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust. Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills. Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form. Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Adaptability: The extent to which an individual can fit into a changing working environment. Initiative: The ability of the individual to act and take steps to solve or settle an issue. Motivation: The ability of the individual to inspire and encourage others to reach a goal. Autonomy: The ability of the individual to complete assigned tasks with little oversight. Relationship Building: The ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers. Required Experience: 1-3 years experience troubleshooting windows PC's In depth knowledge of Window desktop operating systems Preferred Experience: 1-3 years' experience working in a customer facing IT service role. Basic Knowledge of Microsoft Windows Desktop Operating System. Basic Knowledge of Microsoft Windows Desktop Operating Systems and roles. Basic Knowledge of Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android) Required Skills, Education and/ or Certifications: High School Diploma CompTIA A+ or similar certifications Preferred Skills, Education and/ or Certifications: Basic knowledge of Cisco, HP, and Palo Alto networking infrastructure, ConnectWise Manage and ConnectWise Automate, VMware vSphere, LogicMonitor, and Veem Backup. One or more of the following certifications: Network +, Server+, Microsoft Azure, Microsoft O365, Cisco Certification Technician (CCT), MD-102 Endpoint Administrator Equal Opportunity Employer - Including Disabled and Veterans #HBS
    $31k-60k yearly est. 37d ago
  • IT Plant Support Analyst

    Schreiber Foods 4.7company rating

    Technical support engineer job in De Pere, WI

    The IT Plant Support (ITPS) Analyst enables IT technical support to partners at our plant locations and contributes to Global IT projects and capabilities. The ITPS Analyst ensures service level agreements for IT systems and function are met including workstations, phones, servers, networking equipment, network connected lab and plant equipment, etc. They coordinate and communicates Global IT system outages and supports the plants through down time. This role works closely with many Global IT teams and business units to support technologies critical to plant and business applications and their performance, availability, and security. What you'll do: Tactical / Technical * Provides support and follow-up to partners with hardware, phone, or other identified IT support items or process issues. * Identifies and addresses trends in support issues and corrects the root cause or works with the right team to do so. * Diagnoses, repairs, installs, performs, or facilitates upgrades on IT supported software and hardware according to Schreiber Foods' standard operating procedures. * Focuses on proactive support and directing that work to the proper support teams. * Maintains communications with partners during the resolution process, while ensuring there is ownership of the issue. * Utilizes the Service Management tool to enter, issues and requests. Updates until complete. * Communicates system outages to those affect at assigned plant(s). * Rolls out new processes, hardware, or software. * Works with contractors and engineers to ensure Schreiber Foods policies are understood and followed. * Provides 24x7-support for plant/region as needed. Strategic * Participates in or leads small-medium IT projects. Uses the Schreiber Foods Enterprise Project Management tools and processes. * Utilizes the service management tool to provide trend analysis and recommendations for improvements. * Works with Global IT teams to provide IT solutions to plant engineers to meet their requirements for each initiative. * Communicates updates to the right audiences at the plant. * Supports Global IT strategic initiatives. * Understands the needs and requirements of the customer. Documents, evaluates options, pros/cons and makes recommendations. * Creates IT documentation for plant support processes. * Follows and demonstrates an understanding of information technologies processes and best practices. * Remains current in field by taking classes and doing research. Leadership * Seeks opportunities for improvements. Pursues and implements. * Displays Schreiber Foods Partner Qualities. * Provide feedback and collaborates with others in ITPS, Global IT, and the plants in order to build stronger teams. Raise and resolve. * Acts as an advocate for our partners in terms of their needs for technology. * Keeps the plant leaders up-to-date on IT projects, changes and value provided. What you need to succeed: * Bachelors or Associate's Degree in IT, Business, or related field * IT Computer support experience in a manufacturing environment is preferred. * Information systems experience supporting hardware, operating systems and network devices in a large enterprise environment. * Successful track record of troubleshooting issues, initiating and implementing process improvements and driving overall results. * 2+ years of related experience plus a Bachelor's Degree - or - 5+ years of related experience plus an Associate's Degree Skills: * Ability to communicate effectively - written and verbal. English is required. * Excellent customer service skills and positive attitude. * In depth knowledge of MS Office applications. * Be able to handle multiple tasks simultaneously and be able to prioritize tasks and projects based on business needs. * Be able to influence in order to make improvements. * Strong in initiative is a must. Eligible partners will receive: * Get not one, but TWO retirement benefits. When you join our employee-owned company, you'll be part of our Employee Stock Ownership Plan (ESOP) from day one. In addition to an 8% 401(k) match into the ESOP, Schreiber will contribute an extra amount - about 8% of your earnings - toward your retirement every year. That's a company contribution of around 16% in retirement savings annually. That's hard to beat! * Earn bonus pay. You'll have an opportunity to earn incentive pay twice a year when we meet our company goals. * Ready to make a move? Receive a $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for a U.S. Salaried position. * Childcare costs. Get up to $5,000 annually to help you with the cost of childcare. Monthly contributions toward childcare expenses, including independent babysitters. * Earn $ for focusing on your health. Depending on your medical plan enrollment, earn $1,200 in your HSA or as a cash payout for prevention activities. Plus, use your $600 lifestyle spending account for reimbursements related to health, fitness, weight management, mental health and social wellness. * Pursue development that's relevant to your role, career goals and the company. Plus, we offer tuition reimbursement if you want to further your education to grow in your role at Schreiber. * Get access to medical, prescription drug, dental and vision benefits starting day one. This includes an onsite nurse and mental health counselor. * Experience caring like you've never experienced it before. We have a program that's completely organized by and for other partners who need extra help. It's called Partners Helping Partners. We have hundreds of examples of partners organizing fundraisers to help out others going through a hard time. Sound like a company you'd like to be a part of? Click Apply. Need extra assistance with the application process? Contact ***************************** or call ************. For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required. Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship. An Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Want to be alerted of new openings? Sign in and click the Job Alerts button in the upper-right corner to create a job alert.
    $49k-63k yearly est. Auto-Apply 49d ago
  • IT Energy Management System and SCADA System Administrator

    WEC Energy Group 4.7company rating

    Technical support engineer job in Green Bay, WI

    WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking an IT Energy Management System and SCADA System Administrator (IT Applications Analyst) in our Green Bay, Wisconsin location. This position currently offers flexibility for a hybrid work arrangement (remote/on-site) with time spent in the Green Bay office. This position is part of a job family (Associate IT Applications Analyst, IT Applications Analyst, and Senior IT Applications Analyst) where experience will be the determining factor. About Us WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication. If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you. Job Summary The IT Applications Analyst position will support our energy management system within the Energy Management and Market Solutions (EMMS) group. The Applications Analyst will work closely with real-time control centers, field engineers, electricians, and business departments to maintain accurate configurations and system modeling information within the energy management system. Responsibilities include the development, support, and quality control of the energy management system screens, data points, Supervisory Control and Data Acquisition (SCADA) configurations, control logic, alarm configurations, energy accounting, and energy market network and financial system models using custom in-house applications. They also discover and analyze issues with energy management system configuration and data as well as SCADA communications and field equipment. Job Responsibilities * Supports computer systems, software applications, databases and tools. Analyzes error conditions, identifies potential causes of problems, utilizes root cause analysis techniques, and looks for multiple solutions and expedites resolution. * Identifies, implements, and maintains key performance and process metrics to evaluate the efficiency and effectiveness of processes, procedures and applications. * Designs, modifies, develops, implements, and tests system configurations. * Writes/reviews documentation to describe configuration processes, logic, and test plans. Writes/reviews manuals for users. * Designs, develops and maintains plans related to data integrity, system reliability, and consistency. * Acts as a liaison between various groups, such as the field support teams, Database Administration, Network Support, and Computer Operations. * Develops implementation plans for individual or small group tasks and small to medium projects. Accountable for developing scope, estimation, and tracking time and resources expended on projects. * Performs on-call responsibilities as part of an on-call rotation. Minimum Qualifications * Bachelor's degree in Computer Science, Computer Engineering. Software Engineering, Information Technology, Computer Information Systems, MIS, or Engineering is preferred. Successful completion of a certified Application Development Apprenticeship will also be considered. This position requires unescorted access to certain critical cyber assets which would require applicants to satisfy all Company and NERC Critical Infrastructure Protection Standard 004 security requirements, which includes a background investigation. End Date: 01/07/2026 Pay Range Minimum: $66,898.00 Pay Range Maximum: $132,708.94 The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role. WEC Energy Group benefits We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary. Learn more at Careers Legal authorization to work in the United States is required. We will not sponsor for Employment visas, now or in the future, for this job opening. WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action. EEO/AA policies and statements Location: Green Bay, WI, US, 54307-9001 Company: WEC Energy Group (WEC) Req ID: 5562
    $66.9k-132.7k yearly 2d ago
  • Regional Technical Support Specialist

    Dollar Loan Center 4.1company rating

    Technical support engineer job in Appleton, WI

    Dollar Loan Center This position is responsible for providing caliber high-level daily support to all DLC Wisconsin (WI) Stores. In addition, this position is responsible for setting up WI-DLC new stores Technology and work with DLC-IT Team to make sure all new technology setups at the store level are fully deployed and Functional. Prime responsibility is also to support software, hardware, and network assistance. The Regional Technical Support Specialist must rely heavily on experience, knowledge, and judgement as well as pre-established procedure and instructions to identify, research, and resolve technical problems present through Help Desk tickets, and will document, track, and monitor the problems to ensure a timely resolution. Essential Duties and Responsibilities: Setting up new stores Technology. Work and coordinate with DLC-IT Team. Provide Technical Support throughout WI DLC stores location. Identify and support continuous improvement and innovation activity - opportunities to enhance or transform our hardware testing activities. Be a key point of support for the Operations teams on all technical issues. Communicate actively across all site teams, creating and updating process flows and work instructions as required. Be able to assist IT Team and provide support remotely throughout DLC network. Be able to travel to stores in 'DLC Tech van' around Wisconsin and take ownership of each store's daily IT operations including weekends. Troubleshoot and resolve trouble tickets related to issues with hardware, software, phones, and the network. Verify with the store and user that the issues have been resolved and update the ticketing system. Be a key point of support for the Operations teams on all technical issues. Communicate actively. Ability to complete multiple simultaneous projects in a timely manner. Assist DLC users in a professional and service driven manner. Follow internal DLC policies and procedures, as well as external compliance regulations to avoid vulnerabilities and ensure that DLC used technology meets compliance standards. Assist other members of the IT department to complete assignments, projects, to meet goals and objectives. Be able to provide weekly updates to reporting Manager. Develop and support test methods for testing new and refurbished hardware, including data collection. Manage confidential information. Regular and consistent attendance. Other duties as assigned. Must be able to work between 8:00 a.m. to 6:00 pm during Store's business hours. On-call availability on weekends rotation support schedule. Additional Duties: Additional duties are required when there are times that Wisconsin support is less and need to help with DLC other region IT support. Be able to support IT tickets SNV, NNV, Utah and Idaho remotely using remote access connections. Be able to help with DLC_ Facility when additional help is needed. Be able to perform monitoring and maintenance on all DLC workstations using Ninja One. Be able to perform Bitdefender monitoring and maintenance on all DLC workstations and support. Requirements for Education and/or Experience: Degree in Technology and related discipline required or equivalent experience. Proficiency in Microsoft Windows 11 Pro, Microsoft 365 Expertise in Microsoft Azure Cloud computing user's setup, Office 365 mailbox setup. Working knowledge of desktop hardware (laptops, workstations, printers, scanners, etc. Working knowledge with Network switches, Firewalls and Wireless devices. Specialized Knowledge, Skills, and Experience: Must be able to be self-starter with minimum supervision. Maintain valid Nevada driver's license and insurance. Good oral and written communication skills. Good investigative and customer service skills. Flexible with processes and the opportunity to create new processes. Able to adapt quickly. Friendly attitude and excellent interpersonal skills. Superior work ethic. Abilities: Requires ability to lift 35 pounds. Requires the ability to gather and analyze facts, to devise solutions to problems, to prepare clear and concise reports, follow instructions, attention to details and to perform with a high level of accuracy, completeness, and legal compliance. Ability to work in a team environment; work effectively with others, provide effective client service and public relations, display strong interpersonal and communication skills, both verbally and in writing, organize, prioritize, research, and plan. Ability to correctly interpret, explain and apply policies and procedures, understand, and follow oral and written instructions, ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain cooperative working relationships with those contacted in the course of work; ability to interact with a variety of individuals from socio-economic, ethnic, and cultural backgrounds in sensitive or difficult situations. Requires repetitive movement, sitting, writing letters and memos, face-to-face discussions with individuals or teams, use of electronic mail, telephone conversations, contact with others (face-to-face, by telephone, or otherwise). Requires repeating the same physical activities or mental activities over and over; requires being exact or highly accurate, requires meeting strict deadlines. Requires work with external providers, customers or the public, work with others in a group or team, coordinating or leading others in accomplishing work activities. Requires travel to multiple sites and locations. What our employees are saying about us? "Great company to work for! I have a great schedule with great benefits and a 401k plan. would recommend this job to anyone." "There are a lot of opportunities to grow in this company." What are you waiting for? APPLY ALREADY! Dollar Loan Center is an Equal Opportunity Employer. We are committed to cultivating a culture where everyone feels welcomed, valued and respected. Dollar Loan Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers of employment at Dollar Loan Center are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.
    $22k-39k yearly est. 17d ago
  • Adult Residential Support Professional - Full-Time 1st Shift - Grandstone

    LSS 4.0company rating

    Technical support engineer job in Appleton, WI

    🧠Adult Residential Support Professional - 1st Shift Schedule: Full-Time | 1st Shift | 6:00 AM - 2:00 PM | 40 Hours/Week Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone! 🌟 About Grandstone Grandstone is an 8-bed residential facility offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills-all in a safe, recovery-focused environment. 🛠️ Key Responsibilities De-escalate crisis situations using non-restrictive techniques Support clients in group living, home, or community settings Maintain confidential records and track client progress Facilitate recovery-focused group activities and curriculum Transport clients to appointments and community services Assist with medication administration and basic healthcare needs Promote independence through skill-building and resource connection Participate in staff meetings, training, and community advocacy Support clients during recreational and educational activities Uphold healthy boundaries and safety-focused decision-making Perform household duties such as grocery shopping and light cleaning 🎁 Perks & Benefits Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Free CCS Training Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Contribution Option Employee Assistance Program Service Awards & Recognition Public Service Loan Forgiveness (PSLF) Eligibility 🎓 Qualifications High School Diploma or GED required Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services Valid driver's license preferred Reliable transportation required Must pass background, caregiver, and medical checks 🚗 Travel Day trips required up to 25-50%, depending on role If you're ready to make a meaningful impact and grow your career in mental health services, apply today and become part of the LSS mission to serve and uplift our community! LSS is an Equal Opportunity Employer (EOE).
    $28k-39k yearly est. 44d ago
  • Aftermarket Sales - Technical Support Representative

    Marine Travelift and Exactech 3.3company rating

    Technical support engineer job in Sturgeon Bay, WI

    Job Description We are Growing! Marine Travelift is a growing Wisconsin-based manufacturer of customized boat handling systems that include boat hoists, marine forklifts, and hydraulic transporters. Marine Travelift has been manufacturing mobile boat hoists since 1954, and our equipment is utilized across the globe with over 5,000 units in service to help marinas handle boats of all sizes. We are the world leader in customized boat handling systems and our products back that up. Marine Travelift is also the parent company to Shuttlelift, an expansive line of industrial, rubber tire gantry cranes used in a variety of lifting applications and industries. Our gantry cranes are used globally and offer lifting solutions capacities of 25 - 1000 metric tons and greater. What are we looking for? Marine Travelift Inc., in Sturgeon Bay, WI is excited to be adding an After Market - Technical Support Representative position to our Aftermarket Sales team. As a Technical Support Representative, you will work with the Senior Service Manager and will be responsible for overseeing high-quality services for customers while also scheduling a team of field service technicians. You will ensure that services meet and exceed customer expectations, are delivered on time, and are within budget. As a a Technical Support Representative, you will… Support customers with technical advice to support our product in the field Change customer concerns/complaints to supported customer needs Assist customers in developing solutions to meet their needs Add and remove work assignments for Field Service Technicians Monitor service-delivery to ensure it meets quality standards and the customer's needs. Resolve service-related issues and customer complaints in a timely manner. Complete all other duties and responsibilities that are assigned. We are looking for you to have… A technical background/ mechanical aptitude background experience in sales & customer support together. Related work experience or an associate's degree in business (or related field) is a plus Experience is Hydraulics and electrical system is a plus Experience with heavy equipment is a plus Good organizational skills, be detailed orientated and be able to learn effectively Good communication skills (both verbal and written) Good computer and system processing skills As our team member, you will receive… Health, dental, vision, and life insurance plans which are available the first of the month following your date of hire with Health Saving Account (HSA) plan with employer contribution Paid vacation and paid holidays available on day one Participation in the company's bonus incentive plan Eligibility in our 401K benefit plan with company match after 30 days of employment Job training and advancement opportunities We are an EOE/AA employer (M/F/Veteran/Disability/Gender Identity/Sexual Orientation) Check us out at: **************************** and **************************** Brand New Variable Width Boat Hoists: ********************************** NmXGxbp8
    $33k-40k yearly est. 11d ago
  • Biomedical Technician Coordinator

    Agiliti Health

    Technical support engineer job in Appleton, WI

    The Technical Services Coordinator oversees and coordinates the biomedical and field service technicians assigned to a designated location, ensuring that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired and maintained. The Technical Services Coordinator ensures that accurate and detailed equipment records are kept, assists in growing technical services revenue and supports key daily office functions. The Technical Service Coordinator who works at a district office location also assists in managing the supply inventory and ensuring the accuracy and timeliness of customer billing functions. Knowledge and Physical Requirements • Associate's degree in an Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training required; Bachelor's degree preferred. • At least 1 year of technical experience. • Knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers and medical equipment manufacturers. • Medical equipment preventive maintenance, repair and handling experience. Able to read and understand technical manuals and electric/pneumatic schematics. • Demonstrated competency to perform operational verification procedures, preventive maintenance and repair service on various equipment. • Proficient in the use of test equipment. • Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint). • Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required. • Valid driver's license. • Able to lift and/or push 75 pounds. Behavioral Skills (How the jobholders must conduct themselves with other people.) • Possesses quality orientation with a “get it right the first time” attitude. • Complies with patient privacy laws in all matters. • Effectively builds credibility and trust with customer administration, clinicians and staff. • Maintains and projects confidence, enthusiasm and a professional image. • Flexible, coachable. • Demonstrates strong communication and presentation skills (listening, writing and speaking). • Demonstrates team orientation and shows respect for others. • Proactive and self-directed. • Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations. • Organized; prioritizes to meet deadlines. • Customer-focused; willing to go above and beyond. Practical Skills (Tasks that the job holder must be able to do and demonstrate.) • Participates and partners with key staff members to promote revenue growth, cost containment and expansion of services with existing and potential customers. • Understands and uses effective conflict resolution skills, e.g., identifies and resolves customer, employee and service concerns, discrepancies and disagreements. • Knowledgeable about business information and its inventory and billing systems. • Maintains compliance with International Organization for Standardization (ISO) regulations, if applicable. • Manages requisitions, parts and supply inventory and purchase orders. • Completes required documentation, reports and updates to support business. • Possesses knowledge of, and can articulate, policies and procedures. • Ensures accurate documentation is completed in a timely manner to meet regulatory compliance needs. • Provides focus and helps establish priorities for technical team. • Ensures equipment incidents, recalls, upgrades and modifications are completed in compliance with directives and documented accordingly. • Coordinates and trains technical services technicians. Provides cross and lateral training, emphasizing continuous improvement and teamwork, and provides on-going feedback with focused action steps for areas of improvement. • Holds self and other technical services technicians accountable for completion of assignments. • Maintains performance expectations to support operational budget. • Proactively manages continuous improvement opportunities and initiatives. • Performs other assigned duties. It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact ****************************. Primary Job Location:Green Bay DistrictAdditional Locations (if applicable):Job Title:Technical Services CoordinatorCompany: Agiliti Location City:De PereLocation State:Wisconsin
    $54k-82k yearly est. Auto-Apply 60d+ ago
  • IT Help Desk Support

    Dsmhconsulting

    Technical support engineer job in Menominee, MI

    Candidate is responsible for assisting in the creation and support of IT Solutions that enable Anchor Coupling success. Major Job Duties and Responsibilities: Working directly on application \/ technical problem identification and resolution, including off\-shift and weekend support functions. Participating in integrated testing and user acceptance of application or infrastructure components. Working with vendors on the integration of purchased application(s) and\/or infrastructure. Designing and implementing processes, or process improvements, to aid in development and support. • Set up user accounts for system access, Windows domain, lotus notes, etc. • Maintain server backup for data integrity and data restoration • Maintain file, print, and application servers including CITRIX terminal servers • Set up new users for the PBX\/Phone System, account access new numbers • Maintain audix message system, user database, backup and restores. Set up new users. • Position manages the completion of their own work assignments and coordinates work with others. Communication and customer service focus are necessary. Ability to listen to others is important to the position. •Set up user accounts for system access, Windows domain, lotus notes, etc. •Maintain server backup for data integrity and data restoration • Maintain file, print, and application servers including CITRIX terminal servers • Set up new users for the PBX\/Phone System, account access new numbers • Maintain audix message system, user database, backup and restores. Set up new users. Position manages the completion of their own work assignments and coordinates work with others. Communication and customer service focus are necessary. Ability to listen to others is important to the position. *Will possibly receive phone calls at night. Typical Day Working with office and factory workers setting up computers, trouble shooting, setting up software and setting up new users. Will not be sitting at a desk but will move to wherever the need is. If the need arises, may be required to work off shift hours (on a call in basis) Education Requirement Highschool or GED minimum. IT related degree desired. In lieu of degree, would prefer some sort of certification. Technical Skills Required 3 years experience required. Microsoft Office required. AutoCAD desired. Familiarity with Mach 1 desired. Soft Skills Required •Focus on safety and quality •Strong interpersonal and communication skills •Ability to coordinate multiple efforts at once •Peer leadership •Self\-starter\/bias for action •Ability to prioritize rapidly and be decisive Job Types: Full\-time, Contract Requirements Education\/Experience: Computer\-related or Engineering\-related four year College or University Degree (or equivalent) desired. Three years relevant experience required. Progressively responsible IT job\-related experiences. Skills and Competencies: Knowledge of the latest technology in programming languages, computing hardware and software and current development processes and tools. Ability to work both independently and with a cooperative team on complex projects that may span multiple infrastructure components or applications. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"710919775","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Work Experience","uitype":2,"value":"3yrs"},{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Salary","uitype":1,"value":"$20\/hr"},{"field Label":"City","uitype":1,"value":"Menominee MI"},{"field Label":"State\/Province","uitype":1,"value":"Michigan"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"49858"}],"header Name":"IT Help Desk Support","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00296001","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********02761022","FontSize":"12","google IndexUrl":"https:\/\/dsmhconsulting.zohorecruit.com\/recruit\/ViewJob.na?digest=4YgblKrtveZqfvkHlO2IW1oLq3HjzNxXr69eIFmaN24\-&embedsource=Google","location":"Menominee MI","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
    $20 hourly 60d+ ago
  • Sr. Field Tech - Power Systems Tech II, III, or IV

    Resa Power 4.0company rating

    Technical support engineer job in Green Bay, WI

    Sr. Field Tech, Power Systems Technicians, or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. An ideal candidate will be experienced in many of the following skills: * Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 765kV) electrical systems. * Switchgear and circuit breaker testing * Inspection, maintenance, testing and/or repair of transformers, and all related equipment - 45 KVA to 1,120 MVA * Filling and working with SF6 filled GCBs and gas insulated switchgear * Testing and inspecting low and medium voltage cable installations * Operating high voltage test equipment including Doble M4000 series test sets * Commissioning, troubleshooting, and repair services on controls and transfer schemes * Note: All work and decisions shall be conducted in strict compliance of all regulatory laws. * Other duties as assigned by project leader Required Experience and Qualifications for a Field Tech: * High School diploma/GED and minimum 1 year of experience in a related field. * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 765kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: * High School diploma/GED and minimum 2 years of experience in a related field. * NETA Level II Certification. * Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: * High School diploma/GED and minimum 5 years of experience in a related field. * NETA Level III Certification. * Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: * Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. * NETA Level IV Certification. * Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: * High School diploma/GED or equivalent experience and 5 years of experience in a related field. * Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. * Strong background and experience in most types of high voltage equipment through the 230 kV class. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) * Complete projects consistently on budget and at a reasonable contribution. * Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies * We do it right * We pride ourselves on our integrity and expertise. We don't cut corners. * You perform job responsibilities safely, efficiently, and thoroughly all day, every day. * You conduct yourself professionally, ethically, and honestly. * You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. * You are on time and preplan time off. * You produce a quality product. * We are customer driven * Our number one concern is our customer and our long-term relationships with them prove our dedication. * You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. * You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. * We focus on growth * We are dedicated to growing the company and our employees. * You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. * You seek out new assignments and assume additional duties. * You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). * We solve problems * Every day is different, so we need to be innovative, decision makers, flexible and adaptable. * You efficiently and thoroughly complete assignments. * You perform work assignments independently. * You propose new ideas and find better ways of doing things. * We get it done * We are efficient, reliable and no nonsense. We work hard, but we also play hard. * You follow through on commitments in a timely way. * You produce easily understandable and accurate reports that meet customer and/or Company expectations. * You actively listen. You seek advice and help as appropriate. * You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). * We build strong relationships * Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. * You collaborate to create the best solutions for each other and our customers. * You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Nationwide - US Travel: 75-80% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $30 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
    $32k-43k yearly est. 60d+ ago
  • Desktop System Administrator

    OG 4.5company rating

    Technical support engineer job in Neenah, WI

    Outlook Group is currently looking for a Desktop System Administrator to join our IT team. Outlook Group is an innovative manufacturer of labels, folding cartons, flexible packaging and contract packaging in Neenah, WI. We deliver time to our customers with consistent, high quality packaging products and services that make it easy to do business with us and give our customers time back in their day. **This position will be located onsite at our facility in Neenah, WI** Responsibilities: Manage the acquisition, setup, deployment and support for desktop and work center hardware (computers, laptops, printers) for all employees. Consult with users to determine hardware and software functional specifications. Coordinate, purchase and install desktop software (operating systems, Microsoft Office, custom applications and business support software). Maintain system inventory of desktop hardware assets. Provide help desk support in the following areas: desktop hardware, software, basic network connectivity and phones (including user orientation and training as needed). Troubleshoot and resolve problems with existing technology solutions in a timely fashion. Collaborate with business personnel and information technology team members. Maintain Active Directory, Exchange and Microsoft 365. Leverage Endpoint Central to keep servers and workstations current with critical monthly system patches/updates. Monitor system performance and availability using available tools to ensure best uptime availability. Manage vendor relations, working together on hardware and software purchases and issues that affect systems and/or availability. Partner with network administrator to maintain a secure network (antivirus, phishing tests, cybersecurity training, user awareness). Leverage, maintain and author technical documentation. Additional responsibilities may include: Partner with network administrator to service and maintain network, storage and system backups. Provide support for Outlook Group software (custom applications, SharePoint, ERP). Conduct research into current and emerging technologies to solve business needs. Qualifications: Bachelor's or associate's degree (in related field) preferred Minimum 3 years desktop support experience (ideally in manufacturing) Experience with Windows desktop and server software Experience with Exchange Hybrid, Active Directory, Microsoft 365 and VMWare Experience providing user support for Microsoft Office 365 Apps and other software products Ability to independently perform installation, configuration and system maintenance Driven to proactively problem solve windows desktop hardware and software issues Service oriented and effectively communicates with internal business customers What we offer you: Medical, Dental, Vision, Life and Disability Insurance 401K with company match PTO Education reimbursement Career development If this sounds like the opportunity you've been looking for, apply today!
    $56k-70k yearly est. 42d ago
  • IT Administrator - WMS

    Werner Electric Supply 3.9company rating

    Technical support engineer job in Appleton, WI

    Be Yourself. Build Your Career. Be Exceptional Together. At Werner Electric Supply, we're more than an electrical distributor - we're a community that empowers people to grow, innovate, and truly make a difference. Our culture celebrates individuality, encourages creativity, and values each person's voice; creating a space where you can be yourself, connect with others, and build a meaningful career. We believe in balance and flexibility, so you can thrive both professionally and personally. Together, we can make an impact and build something exceptional for our customers, families, communities, and each other. Job Summary The IT Business Systems Administrator manages system configuration, security, and performance to ensure seamless operations. Collaborates with stakeholders to implement upgrades and enhancements, while providing end-user support and conducting data audits for accuracy. Integrate systems with enterprise platforms, troubleshoot issues, and contribute to disaster recovery planning and cross-functional projects. Ideal candidates have a degree in computer science, strong analytical skills, excellent communication, and thrive in a fast-paced environment. Essential Functions Manage system configurations, including user access, security settings, and customizations of modules for managed business systems. Monitor health and performance metrics for systems, proactively identifying and resolving issues to minimize downtime and optimize efficiency. Provide end-user support and serve as the primary point of contact for troubleshooting and resolving system related issues, escalating to vendor partners as needed. Participate in cross-functional projects and initiatives as a subject matter expert for business systems. Coordinate and implement system upgrades, patches, and enhancements in collaboration with internal and external stakeholders and vendor partners. Develop and maintain system documentation, including user guides, standard operating procedures, and technical specifications. Conduct regular audits and integrity checks for all systems to ensure the accuracy and reliability of system data. Collaborate with internal IT teams and vendors to integrate with other enterprise business systems and processes, such as, but not limited to, eCommerce, CRM and BI platforms. Stay abreast of industry trends and best practices recommending and implementing innovative solutions to enhance system capabilities. Assist in the development and implementation of disaster recovery and business continuity plans for all critical business systems. Required Qualifications Bachelor's degree in computer science, information technology, or related field. Minimum of 5 years' experience in administering and supporting Epicor Eclipse ERP, TECSYS WMS, or related experience. Strong understanding of business processes and operations, with the ability to translate business requirements into system solutions. Proficient in reading/ troubleshooting programming languages & databases, with a particular emphasis on low-code/ no-code environments. Strong analytical and problem-solving abilities, with a keen attention to detail. Ability to prioritize and manage multiple tasks in a fast-paced environment. Proactive mindset with a focus on continuous improvement and innovation. Experience with project management methodologies and practices. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Preferred Qualifications Proficiency in Epicor Eclipse ERP and TECSYS WMS administration, including system configuration, user management, and troubleshooting. Familiarity with SQL databases and query languages for data analysis and reporting. Knowledge of integration techniques and tools for connecting systems with other applications. Company Overview Founded in 1948, Werner Electric Supply has grown from a small appliance store in downtown Neenah, WI into an award-winning employer and leading electrical distributor with 12 branch locations in Wisconsin and Upper-Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately-held company with over 450 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, we're dedicated to the continuous improvement of our people, products, and services to ensure the long-term success of our employees and customers. Apply today and find out why we're a “Great Place to Work.” Employee Benefits Medical, Dental, and Vision Insurance Short & Long-Term Disability Insurance Life and AD&D Insurance 401(k) Retirement Plan with company match Paid holidays, vacation, personal, and sick days Pet Insurance Identity Theft Protection Accident Insurance & Critical Illness Coverage Tuition Reimbursement Annual bonuses and merit increases based on performance Employee Assistance Program (EAP) Wellness Programs Employee Resource Groups (ERG) Career Development & Leadership Training Paid Parental Leave Werner Electric Supply is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $62k-85k yearly est. 60d+ ago
  • IT Support Technician

    Navitus 4.7company rating

    Technical support engineer job in Appleton, WI

    Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $20.00 - USD $23.06 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) M-F 7:30am - 4:00pm Overview Navitus Health Solutions is seeking an IT Support Technician to join our team! This is an onsite position in our Appleton WI location. The IT Support Technician will be responsible for providing first level technical assistance and support related to computer systems and hardware. Respond to queries, execute basic diagnostic programs, isolate problems, and determine proper escalation within Navitus and/or vendor support. Individuals in this job position are competent to perform work at the entry level technical skill set within this job family. They have some familiarity with information technology systems and processes. Is this you? Find out more below! Responsibilities How do I make an impact on my team? Imaging, Packaging, Shipping and Tracking of Hardware based on incoming requests Receiving, tagging and inventorying of hardware Maintenance and inventorying of shipping supplies Record user interactions in Service Desk application Working with users to receive, track, and inventory, corporate hardware within termination process Work with vendors and run diagnostic programs to resolve problems Document processes and solutions in the IT knowledge base Maintain accurate New hire, Transfer and Termination hardware tasks with attention to detail Maintain Asset Lists and documentation accurately Other duties as assigned Qualifications What our team expects from you? High school diploma required Working knowledge of hardware provisioning and support required Experience in solving customer issues required Knowledge of Active Directory Users and Computers preferred System Center Configuration Manager (SCCM) preferred Knowledge of Microsoft tools such as email, Teams and SharePoint preferred Participate in, adhere to, and support compliance program objectives The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Navitus? Top of the industry benefits for Health, Dental, and Vision insurance 20 days paid time off 4 weeks paid parental leave 9 paid holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance Program Flexible Spending Account Educational Assistance Plan and Professional Membership assistance Referral Bonus Program - up to $750! #LI-Onsite Location : Address 1025 West Navitus Dr. Location : City Appleton Location : State/Province WI Location : Postal Code 54913 Location : Country US
    $20-23.1 hourly Auto-Apply 3d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Green Bay, WI?

The average technical support engineer in Green Bay, WI earns between $46,000 and $93,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Green Bay, WI

$66,000
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