Technical support engineer jobs in Greenville, NC - 163 jobs

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Who we are looking for We are seeking a talented individual who shares our focus and dedication for those we serve and support. This is a role that is key for direct service delivery within the Community Supports Team Service area and designed to truly make a difference in the lives of the families that are served, improving the quality of life and connection to community. What you will do The Community Supports Team Qualified/Associate Professional under the supervision of the Team Lead; is a crucial team member providing therapeutic services to members and their families to aide in improving their overall quality of life and decrease symptoms that would require a higher level of care. You will be working with the members within a clinical capacity by providing therapeutic interventions and activities that will make meaningful impact on the lives of those members. You will be maintaining all clinical records, by documenting all engagements within given regulation. By collaboration in the Person Centered Plan, you will be assisting members along the continuum of care while ensuring that all needs of the member, and their role within the family, are met. This will include minimizing the negative effects of psychiatric symptoms or substance dependence that have interfered with the members daily living and development within the community. Additionally you will have the opportunity to work autonomously with your existing team and team leader. This will occur through your connections to community engagement while working in collaboration with various behavioral health resources. You will also assist the members and their families during times of crisis in a clinically appropriate manner, while designing specific interventions that will allow for growth of independence and success. This could include developing socialization skills, adaption skills, behavior and anger management all developed within a holistic manner to help treat the member as a whole person. You will also participate in case management linking the member to meaningful services and referrals within their community. Qualifications to join a winning team If you are ready to make a difference in the lives of those within the Community Supports Team we encourage you to apply if you are Bachelors level degree in human services with 2 years post graduate field work with adults Bachelors level degree in any field of study with 4 years post graduate field work with adults Masters level degree in human services with 1 year post graduate field work with adults Masters level degree in any field of study with 2 years post graduate field work with adults Preferred Certification/License: LCMHC, LCMHC-A. LCSW, LCSW-A Pathways to Life, Inc. offers comprehensive compensation and benefit to full time employees including Competitive compensation with regular performance feedback Healthcare Insurance including Medical, Dental and Vision Paid Time Off Per Diem and Part Time Options Who we are Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness. We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in home mental health services for adults and children. Since 2006 we have been providing quality services to our local communities through proven programs and treatment methods delivered to our clients by local and qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of all that we serve. What we believe At Pathways to Life, our mission is to foster continual growth in the lives of those we serve., our colleagues, our culturally diverse communities and ourselves. Our efforts enhance recovery, wellness, self-determination and independence by providing person centered supports, advocacy and outreach efforts delivered with empathy and respect. Pathways prides itself on whole person treatment and we believe in our clients and staff having as many healthy resources as possible. Physical Demands Regularly walk, stand or stoop occasionally lift, carry, push or pull move objects weighing up to 25 pounds regularly drive a motor vehicle must be physically able to complete NCI-B and CPR If you are ready to make a real difference in the lives of people we serve please apply today to join our team. Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees who have protected disabilities protected by applicable laws, regulations and ordinances. Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Qualifications Customer Desktop Support: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management: Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security: It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Additional Information All your information will be kept confidential according to EEO guidelines.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation: Lead Desktop Support Special Duration of Contract: 1 Year + Extendable Interview Type: In Person Only Location: Wilson, NC 27895 Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading appropriate software for customers Installing local and network printers and other peripherals and configuration of same Migrating data and user profiles Documenting process and procedures related to technical field support activities Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.25/Hour

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

Job Description Community Support Technicians needed for the New Bern area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job Title: NetSuite Technical Consultant Department: IT About the Role We are seeking a highly accomplished NetSuite Technical Consultant to drive platform maturity within our SaaS business. This critical hybrid role requires broad, hands-on expertise with the NetSuite platform, a consultative mindset, and technical configuration skills-including proficiency in SuiteScript (1.0/2.x) for ongoing maintenance and enhancements. The primary focus will be leading our NetSuite Maturity platform including but not limited to implementation of Advanced Revenue Management (ARM) and serving as the technical owner for complex integrations, starting with Salesforce CRM. The ideal candidate will translate complex business requirements into scalable, robust NetSuite solutions. We are looking for a proactive, business-oriented NetSuite expert who can not only execute but also advise, challenge assumptions, and drive best practices across the organization. Key Responsibilities: NetSuite Administration & Customization (Hands-On) Serve as the primary system administrator and subject matter expert. Manage user roles, access controls, system performance, and release upgrades. Perform complex configuration and customization using SuiteBuilder and SuiteFlow (custom records, fields, forms, reports, dashboards, and workflows). Provide administrative and functional support for core finance modules, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), and Period Close. Perform SuiteScript-based troubleshooting, debugging, and minor enhancements. Contribute to the strategic NetSuite roadmap and champion data governance best practices. Advanced Revenue & Billing Management (ARM Lead) Lead the planning, configuration, and implementation of the NetSuite Advanced Revenue Management (ARM) module to ensure full compliance with ASC 606/IFRS 15 standards. Administer and optimize NetSuite SuiteBilling to manage subscription, recurring, and usage-based billing models. Collaborate closely with Finance to streamline the end-to-end quote-to-cash process, focusing on automation and accurate revenue recognition. Integration Strategy & Technical Ownership Act as the NetSuite technical lead for all integration initiatives, starting with the critical, bi-directional integration with Salesforce CRM. Define technical requirements, data mapping, and assess, recommend, and implement the appropriate integration solution (e.g., iPaaS platforms like Boomi, Workato, Celigo, or custom API development using RESTlets/SuiteTalk). Maintain and troubleshoot all integrations to guarantee data integrity and system reliability. Business Process Improvement & Training Partner with cross-functional stakeholders to gather requirements, design solutions, and translate them into scalable, well-documented NetSuite processes. Develop and deliver comprehensive training sessions and documentation for end-users. Qualifications: Required Experience & Skills Bachelor's degree in IT, Business, Finance, or equivalent combination of education and relevant technical experience. 5+ years of hands-on experience as a NetSuite Technical Consultant, Administrator, or Developer in a SaaS or recurring revenue business model. Proven experience implementing and maintaining NetSuite SuiteBilling and/or Advanced Revenue Management (ARM). Experience managing global, multi-subsidiary NetSuite environments. Proficiency with multi-currency management and international financial operations. Deep functional knowledge across NetSuite core modules, including GL, AP, AR, Period Close, and Procure-to-Pay processes. Proficiency in SuiteScript 1.0/2.x for troubleshooting, debugging, and implementing minor enhancements. Proven experience integrating NetSuite with external systems using APIs, RESTlets, or SOAP web services. Excellent analytical, problem-solving, and consultative communication skills. Self-starter with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. Familiarity with SOX/SoD compliance and internal controls Preferred Qualifications NetSuite Certified Administrator and/or Developer certification. Experience with a major iPaaS platform (Boomi, Celigo). Experience in the full lifecycle of a NetSuite-to-Salesforce integration project. Familiarity with Salesforce CRM data model. Experience with Agile development methodologies.

Job Title: IT Deployment and Testing Technician Duration: 8+ Months Position Description: IT Deployment and Testing Technician - Longleaf Neuro-Medical Treatment Center & Walter B. Jones IT Deployment and Testing Technician Position Summary: The IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization's IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR). Key Responsibilities: Device Deployment and Configuration: Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings. Perform software installations and ensure all required applications and system configurations are in place. Set up hardware to comply with organizational standards and security policies. Troubleshooting and Maintenance: Conduct basic troubleshooting of hardware, software, and peripheral issues. Collaborate with the IT support team to escalate and resolve complex issues promptly. Ensure all deployed devices meet performance and compatibility requirements. Epic Technical Dress Rehearsal (TDR): Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live. Test connectivity, application performance, and functionality of Epic workflows on deployed devices. Document and report test results, identifying and addressing any deficiencies or issues. Documentation and Reporting: Maintain accurate records of deployed hardware, configurations, and testing outcomes. Provide detailed documentation for device testing and troubleshooting procedures. Contribute to post-deployment reports, highlighting successes and improvement opportunities. Collaboration and Support: Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations. Assist with user training and provide basic guidance on using deployed devices and systems. Participate in team meetings and provide updates on deployment and testing progress. Qualifications: Education and Experience: Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience. 1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles. Experience with Epic or other electronic health records (EHR) systems preferred. Skills and Competencies: Proficiency in deploying and configuring Windows-based systems and peripherals. Strong troubleshooting and problem-solving skills for hardware and software issues. Familiarity with healthcare IT environments and workflows is a plus. Excellent communication and customer service skills. Ability to work independently and manage multiple tasks with attention to detail. Certifications (Preferred): CompTIA A+, Network+, or similar IT certifications. Physical Requirements: Ability to lift and transport equipment up to 50 lbs. Willingness to work in various environments, including clinical and behavioral health settings. Ability to travel between facilities as needed. Position Type and Expected Hours: Full-time position. May require occasional evening or weekend work based on project needs.

Job Description Are you looking to find a career in the medical field that is working to save a life every day or become part of someone's legacy? If so, HonorBridge is seeking a positive, energetic, and highly motivated individual to join our team. HonorBridge is the largest Organ Procurement Organization in North Carolina. We partner with hospitals, transplant centers and other partners to coordinate the organ and tissue donation process. We are passionate about inspiring our community to register as organ and tissue donors and provide support to the families of those who give the gift of life. Job Summary: Due to growth, HonorBridge is recruiting for an IT Service and Support Administrator. In this position you will be responsible for the support of HonorBridge desktop and multimedia information systems. This responsibility includes the support of desktop hardware and peripherals, phone systems, audio / video equipment, and software applications. The incumbent delivers excellent customer service to internal and external customers, stakeholders, and partners. This position enhances end user technological capability, efficiency, and quality while providing effective IS support for the organization. This will include direct user support, coordination with internal and external partners, service evaluation, day-to-day operations, lifecycle management planning and implementation, routine assessment, understanding the needs of the business, providing direct support for HonorBridge colleagues. What You'll be Doing: This is an onsite position based out of our Greenville, NC office with the opportunity to work remote 1 day a week. Work hours will vary, but will fall between 7:00 a.m. and 9:00 p.m., Monday through Friday. The schedule will consist of eight-hour workdays. Primary Responsibilities Contributes to HonorBridge's Mission by being devoted to building connections that save and heal lives through organ and tissue donation. Achieves job functions in alignment with HonorBridge values. Trust - Honor the trust that people place in us. Diversity, Equity & Inclusion - We work as one. We celebrate all. Service - Commit to service excellence. Innovation - Embrace the power of innovation. Passion - Live our passion for healing lives. Adheres to HonorBridge's policies, procedures, and standards Builds caring and compassionate relationships Consistently demonstrates effective communication Promotes teamwork to ensure success at HonorBridge Fosters a customer-first support culture for all IS resources including implementing best practices. Provides excellent and timely service to internal and external customers and stakeholders. Provide initial and follow-up technical and customer support primarily via phone, web, instant messenger, and email. Support includes email accounts, connectivity issues, operating system problems, enterprise applications, a variety of desktop software packages, as well as audio / video systems. Monitor incident management queue for all incidents. For each incident, perform QA on troubleshooting steps taken to date; determine appropriate escalation path and assign incident to appropriate team for resolution; validate expected incident response and resolution times; and provide contact information directly to customers. Creates and maintains user accounts, profiles, groups, and access rights for internal and external systems. Creates and maintains all documentation for all supported systems and equipment. Assists in the development, maintenance, and reporting of IS metrics that measure key performance indicators. Aids in the development and maintenance of an inventory tracking system for all IS-related company assets. Helps to ensure that company equipment, systems, and services are compliant with business continuity plans and procedures. Ensure the implementation of disaster recovery processes and business continuity procedures for re-establishing servers, databases, telephone systems, and operating systems in the event of disruptions, both minor and catastrophic. Adhere to and enforce information security policies practices to minimize risk and create a strong information security posture for HonorBridge. Actively and constructively participates in quarterly Performance Check-Ins. Provides training and instructional documents to HonorBridge staff for the purpose of staff onboarding and / or development. Performs other duties as assigned by supervisor. What we are looking for: Associate's degree with concentration in computer-related field preferred 2+ years of technology experience in healthcare/regulatory environment preferred Demonstrates understanding of diverse aspects of information systems, including desktop and laptop integration, general networking, telephone integration, and audio / video required Knowledge of Windows desktop operating system, Active Directory, and Microsoft Office highly desired Excellent analytical and problem-solving abilities Excellent written and verbal presentation skills Strong communication and organizational skills Ability to communicate effectively with management, peers, and staff Highly motivated with the ability to drive results expected What is in it for you? Medical, Dental, Vision insurance Health Savings Account Flexible Spending Accounts A matching retirement plan, Paid Sick and Vacation time. Financial Finesse program Life Balance Account Reimbursement Professional Development and Growth A chance to save a life! Plus, a lot more!

Job Title: Technical Support Specialist Department: In-House Service Supervisor: In-House Service and Warranty Manager Hiring Range: 60,000 65,000 DOQ 8- Hour Shift, Monday Friday Position Summary This position is responsible for assisting dealers and customer support with technical product questions on LS Tractor products and improving product resolution cycle times for LS Technicians. This includes improved communication and sharing of best practices among LS Dealers. Works with LS Service Managers to help solve technical service-related problems. Helps to improve LS Technicians diagnostic and repair abilities resulting in less downtime and reduced costs for our customers. Conducts preliminary investigations into LS Tractor product issues. Is a member of our In-house Service Team and supports all products functions allowing LS Dealers to serve customers more efficiently. This position provides in-depth troubleshooting support on diesel engines, hydraulics, transmissions, air conditioning, electrical, etc. Individuals in the TSS position must have the ability and skill sets to clearly troubleshoot these systems over the phone, through email, remote access, and other means. Additionally, this position will support the publication of Technical Information Bulletins. Effective communication of verbal and written technical information is essential. Individuals must display sound judgment and proper assessment of all factors when dealing with difficult situations and customers. Typing and computer skills are required for administrative duties. Position Duties and Responsibilities Be a resource for LS Technicians, Service Managers/Advisors/Shop Foreman, and Parts Managers to help resolve critical product problems by assisting in diagnosis, repair and sharing of best practices. Ensures all necessary information is documented and communicated clearly and concisely. Coordinates cases between LS Dealers and LS Quality Assurance Team as needed. Works with LS Quality Assurance and Warranty as a partner in quality to help identify emerging product quality concerns and support problem resolution. Assist in the creation of Technical Information Bulletins. Reviews and shares weekly case solution report with the proper team. Communicates and executes effective processes to ensure internal and external customer satisfaction. Maintains up to date technical knowledge of engine, hydraulics, and electrical systems and repair manual schematics. May provide technical support to customers for LS Tractor equipment as needed. Utilize LS Diagnostic Tool, Dealer Portal, Warranty System, Parts System, remote access, and other LS Tractor resources to proactively diagnose equipment issues. Determine whether dealer/customer issues can be resolved over the phone or coordinate with responsible LS Service Manager to create and set up service visits as needed. Assists in helping to identify training needs or gaps by communicating with location Service Managers/Advisors/Shop Foreman. Identifies and drives continuous service and process improvements. Prepares and analyzes Service Department reports; uses data to help drive improvements for growth. Proactively sees and participates in available company-sponsored training, to develop and advance knowledge base and skill set to include Start Blue and Stay Blue Training programs required for the development of skills and knowledge. Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Support management in the pursuit of policies, plans, goals, and long-term objectives. Ensures our reputation and image in the community is consistent with company values. Responsible for delivering high level customer experience. Maintains a clean work area and performs work in an organized fashion. Perform all other duties as assigned. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in the company handbooks. May work as a service trainer in our Training Department or assist our service trainers. Teamwork and Collaboration. Actively engages in production and team meetings and provides timely feedback to team regarding work topics. Understands organizational mesh points and potential synergies. Integrates team efforts across work team. Understands available resources and utilizes those resources when appropriate. Leadership. Acts with integrity. Treats others with dignity and respect. Models behavior that is consistent with Red monkey Foods Values. Delivers on commitments and deadlines. Communication. Effectively communicates with team members. Demonstrates sound oral and written communication skills. Communicates effectively and professionally to both internal and external parties. Executes effective customer communication and relationship building techniques. Minimum Requirements: Education and Experience Required 5+ years diesel technical experience as a Diesel Technician with mechanical, electrical, and hydraulic systems; preferably LS Tractor. Experience with basic computer functions; Experience using LS Diagnostic Tool (EVCI) or other computer based diagnostic repair tools. Advanced level experience communicating effectively verbally and in writing for case documentation and communicating to all necessary parties. Demonstrated experience solving problems effectively with best possible outcome for all involved. Demonstrated experience working with customers and customer service experience verbally over the phone, and in writing. Experience using financial principles to improve Service processes and performance. Experience analyzing and interpreting data and reports. Basic computer skills and the ability to use Microsoft Office software. Skills, Knowledge and Abilities Required Self-starter. Enjoy building deep, long lasting relationships with customers and employees. Ability to operate with a solutions approach and identify existing/emerging customer needs. Works well in a demanding environment with flexible/non-standard work hours based on the seasonal demand of Agriculture. Works well independently & with a team and is resourceful in finding solutions. Willingness and desire to learn about our products and customers continuously. Willingness to travel to LS conferences and dealer locations as needed for occasional internal training events, etc. Basic computer skills and the ability to use Microsoft Office software. Excellent communication skills. LS Tractor offers a competitive compensation package that includes: Competitive Base Pay and Bonus Pay Health Insurance coverage starts on day one, employee coverage paid 100% by LS Tractor, dependent coverage premium 50% paid by LS Tractor After 90-days Company paid Short-term Disability Long Term Disability Basic Life Insurance After 90-days Optional Coverage Dental Vision Accident Insurance Optional Life Insurance Cancer Insurance Paid Vacation and Personal Days 9 Paid Holidays 401k with Company match after 1 year Job Type: Full-time Salary: $60,000.00 - $65,000.00 per year Benefits: 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Experience level: 5 years Schedule: 8 hour shift Experience: Diesel engine repair: 5 years (Required) Work Location: In person

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others. Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package Job Description Job details mentioned below Title : Desktop Support Location: Wilson, NC Duration:12+ months contract Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Qualifications Required: Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Migrating Data and user profiles. Documenting process and procedures related to technical field support activities. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: 401(k) matching Company parties Competitive salary Health insurance Paid time off CLASSIFICATION TITLE: Client Network Support Specialist GENERAL DESCRIPTION: IT Specialist needed to service business computers and networks for an IT Managed Services company. Specialist are required to provide remote and onsite services to small and medium business networks. DUTIES AND RESPONSIBILITIES: Level 1 Network Skills ( Required ) Provide telephone & remote control desktop support to end users Be able to establish immediate rapport with users and make them comfortable Open tickets and document problems and resolutions effectively Ability to travel onsite and resolve desktop and network infrastructure issues Install cable media from jack to patch panel if necessary Install & configure NAT routers, switches, printers, cameras and other network devices Install and configure wireless devices, access points, repeaters, etc Install windows servers onsite and join PCs and users to domains manage active directory users and computers Establishes and maintains user e-mail accounts; provides e-mail training and software support Repairs computer & server hardware Remove threats from computers and servers Firm understanding of network protocols such as http, ssl, ftp, pop, smtp Establishes and maintains user accounts, profiles, file sharing, access privileges and security Level 2 Network Skills ( Required ) Plans, designs and implements data connectivity for local area networks (LAN) and wide area networks (WAN) systems Assists in coordinating special projects including LAN design, wiring plans, hardware/software purchases, system installations, backup, maintenance and problem solving Research and recommend network and server hardware and software Assists in installing, configuring, and maintaining windows server systems including windows server 2019, 2022, and 2025 Windows Server migrations Experience with Domain Controllers, DNS, and DHCP technologies * Experienced with installing and maintaining VMware & HyperV hypervisors Performs disaster recovery backups and restores of servers Assists and provides support to level 1 support staff Advanced understanding of network protocols such as VPN configuration, VLAN, PAT, SFTP, SCP, and other protocols Firm understanding of routing, switching and methods to troubleshoot routing issues down to IP packet level Install, configure, and troubleshoot server applications such as MS exchange, MSSQL, Sharepoint, etc. Experience with Voice Over IP protocol (VOIP) Knowledge of LAN and WAN products and protocols KNOWLEDGE, SKILLS AND ABILITIES: Ability to formulate detailed plans and scopes of work Ability to prioritize and manage individual and departments task Ability to understand and follow complex and written instructions Ability to convey complex information to others in training situations Ability to communicate both verbally and in writing Ability to analyze and troubleshoot technical and computer-related problems Ability to do what it takes to meet established suspense's Ability to successfully interact with customers *This position requires occasional after hours migrations and repairs. OTHER REQUIREMENTS Must pass a screening test for this skill level to be hired. *This position may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found in this classification This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative Experience required: Installing & Configuring Business Routers: 3 years Installing & Repairing Computers: 5 years Managing & Repairing Servers: 3 years Fanatical Customer Service: 2 years Excellent communication skills (written and verbal) Ability to understand and follow complex written and oral instructions Strong comprehension and expression skills for tasks like reports, emails, and discussions Education\Certification: Associates Degree in IT or current IT Certification BS in Information Computer Technology (Preferred) Driver's License (Required)

Were looking for a Construction Support Engineer Pharmaceutical HVAC Systems based in Wilson, NC. This is a Contract position requiring over 5 years of relevant experience. A Bachelors degree in Mechanical Engineering or a related field is strongly preferred. In this role, youll be responsible for overseeing the installation, documentation, walkdown, and mechanical completion of pharmaceutical HVAC systems. The ideal candidate brings a solid foundation in HVAC systems and thrives in a collaborative environment. Key Responsibilities Provide guidance in early Design Phases to the AE on HVAC ductwork, hydronic water piping, and equipment concepts. Support the mechanical installation of pharmaceutical HVAC and utility systems, ensuring compliance with design specifications, regulatory standards, and project timelines. Oversee the installation of systems such as air handling units (AHUs), ductwork, exhaust systems, chillers, boilers, and other related utility infrastructure. Assist in implementing the project's sustainability goals. Coordinate site-wide piping and equipment design solutions. Review and approve piping specifications, install specifications, supports, and pipe rack designs. Determine optimal main ductwork and pipe routes, assist with clash detection via 3D modeling. Define system boundaries for ease of commissioning. Participate in 3D model reviews and assess piping progress with master planners. Review space coordination and equipment routing plans during construction. Conduct constructability reviews with the site construction team. Review SOW for tendering of piping and mechanical packages. Develop AHU handover package requirements with the CQV team. Review contractor submittals and provide tendering advice. Support HVAC and equipment works onsite with construction and project controls teams. Drive progress to meet schedule, cost, and quality targets. Conduct system walkdowns to verify compliance and readiness for mechanical completion. Support execution strategy of HVAC TAB. Coordinate with contractors, engineers, and project teams to address issues and maintain timelines. Maintain comprehensive documentation of installation and inspection processes. Ensure systems achieve mechanical completion and are prepared for commissioning. Troubleshoot and resolve technical issues during construction and commissioning. Promote a culture of safety, quality, and continuous improvement. Requirements Education: Bachelors degree in Mechanical Engineering or equivalent experience. Technical Expertise: In-depth knowledge of pharmaceutical HVAC systems, cleanroom requirements, and utility infrastructure; familiarity with GMP regulations and industry standards. Experience: Minimum of 5 years working on mechanical construction of HVAC and utility systems in pharmaceutical or biotech facilities. Soft Skills: Excellent communication, collaboration, and problem-solving abilities. Preferred Qualifications Certification in mechanical engineering, project management, or a related field. Hands-on experience with validation, qualification, and commissioning activities. Proficiency in construction management tools and software. Why Join Us? Growth Opportunities: Work with a team that will enhance your technical development. Innovative Environment: Engage with cutting-edge technologies and challenging projects. Team Culture: Join a collaborative group that values teamwork, transparency, and innovation. Interview Process Virtual Interviews: Conducted via Teams or Zoom. On-Site Interviews: Final discussions may be at the company location in Wilson, NC to meet the broader team. Additional Information Must be authorized to work in the U.S. (US Citizen, Green Card, or valid Work Permit). Ability to attend in-person interviews as necessary. Job type: Contract position Full-time Onsite role Duration 6-12 Months Ref#: RY636VYR

: Crown Equipment Corporation is one of the world's largest material handling companies, with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown produces and sells a broad range of forklifts, batteries, chargers, automation and fleet management technologies that are revolutionizing the material-handling industry. Job Posting External Job Duties * Provide engineering expertise in how electronic, hydraulic, and mechanical systems operate over a wide spectrum of applications and environments to improve the design and development of innovative forklifts and material handling equipment. Develop, conceive, and evaluate electro-mechanical based systems including software controls, specifications and performance analysis for lift trucks. * System Development Planning - Propose system definitions or specifications to meet a given set of guidelines. Propose plans for system development, testing and review. Work with engineering product teams to refine requirements. * System Development and Evaluation - Develop system concepts into a functional prototype. Model vehicle functions using modeling tools and generate functional software. Perform analysis of system to ensure that performance goals are met and that integrity of design is maintained and conforms to Company and industry standards. Participate in risk assessments and Failure Mode and Effects Analysis (FMEAs). Design specific testing as required to evaluate system design integrity and performance and review and evaluate test results. Properly document the system design, the design process, and the results of design evaluation, and communicate this information for critical review and decision making. Assess and document development progress with respect to plans and communicate this information to others for critical review. * Other Tasks - Advance and implement tools to automate development workflow and to improve the analysis of system data. Support other functional groups such as purchasing, legal, service, manufacturing, and product engineering when warranted. * Work mostly onsite. Minimum Qualifications * Bachelor degree in Mechanical Engineering, Electrical Engineering, Computer Engineering, Computer Science, or related degree * 0-2 years of experience developing electro-mechanical systems (Salary will be commensurate with experience) * Good written, verbal, analytical, and interpersonal skills * Ability to occasionally travel with overnight stays (0-5%) * Reliable transportation to travel locally between company locations during scheduled workday Preferred Qualifications * 2 or more years of experience developing electro-mechanical systems * Knowledge of modeling and simulation tools for system design and analysis, with MATLAB, Simulink, and Vector tools * Knowledge of software architecture, state diagrams, and C code * Experience with task management and version control software, with Jira, Confluence, GitHub, and Git desired Work Authorization: Indefinite U.S. work authorized individuals only. Individuals with temporary visas are ineligible. Sponsorship for work authorization, now or in the future, is unavailable. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities Nearest Major Market: Jacksonville Job Segment: Testing, Systems Engineer, Electrical Engineering, Mechanical Engineer, Computer Science, Technology, Engineering

L3Harris is seeking a Systems Engineering Specialist who will be involved in activities directly related to the design, and development of complex, specialized SIGINT hardware/software systems to process and manipulate ISR data from multiple data sources. Essential Functions: Works closely with the customer to comprehensively design and implement new system functionality. Writes requirements, supports development, performs integration testing of new or modified products in a Systems Integration Laboratory and on airborne and ground-based platforms. Verifies and validates new baseline functionality while ensuring legacy functionality continues to work as intended. Interface with other Systems Engineers, Agile Development Engineering, Flight Line Test, Product Development, and Project Engineering to understand new baseline functionality. Work closely with L3Harris Internal Research and Development (IR&D) developing proprietary ELINT technology and capabilities. Follow existing standards to document system testing status and anomalies with system hardware and software and verifies subsequent anomaly fixes. Interfaces with the customer to ensure their satisfaction with system performance. Work with management to develop and adhere to schedules and budgets required to accomplish assigned work. Provide regular status updates for ongoing work efforts to management and the customer. Operational ELINT knowledge and experience. Work effectively in a fast-paced, dynamic environment with time-critical requirements. Excellent communication skills and ability to work effectively in a team environment. Microsoft Office expertise. Analysis of customer requirements, including system and sub-system trade studies, and detailed hardware and software specifications for systems, subsystems, and key components. Development of test planning/procedures of various test equipment including anechoic chambers, spectrum analyzers, and network analyzers. Entire Program/Engineering Life Cycle Phases and Activities. IRAD and Technical Baseline development. Requirements Management. FPGA engineer who provides FPGA input during the hardware/design phase and is the owner of the development activities. Working contract proposals. Travel up to 10%. Other duties as assigned by Supervisor. Qualifications: A bachelor's degree with four (4) years of Operational ELINT Field experience. Graduate degree with two (2) years of Operational ELINT Field experience. In lieu of a degree, a minimum of eight (8) years of Operational ELINT Field experience. Must have an active Secret Clearance at the time of hire with the ability to obtain a TS/SCI Clearance. Must be a U.S. Citizen. Preferred Additional Skills: Active TS/SCI clearance. Leadership - Task or IPT Leader. #LI-AH1

Annexure A - ROLE PROFILE Job Title: IT Support Technician Reports to: IT Manger Department: IT PURPOSE OF THE ROLE To support the SSA Region with IT Support service delivery to ensure a compliant and secure environment for the region to operate. RESPONSIBILITIES / ACCOUNTABILITIES Key Responsibilities * Provide technical assistance and support to end-users in person, over the phone, or via remote access tools. * Diagnose and resolve hardware, software, and network issues for computer systems, printers, and other peripheral devices. * Install, configure, and troubleshoot operating systems, applications, and software updates. * Set up and maintain user accounts, passwords, and permissions in accordance with company policies. * Assist with the deployment and maintenance of IT infrastructure, including servers, switches, and routers. * Monitor and respond to system alerts and notifications to ensure optimal performance and minimal downtime. * Educate end-users on basic computer operations, software usage, and best practices for data security. * Document and maintain accurate records of technical issues, resolutions, and user inquiries. * Collaborate with team members and escalate complex issues to senior IT staff when necessary. * Stay updated on emerging technologies, industry trends, and best practices in IT technical support. * Escalate tickets as needed to the next level support * Resolution of user IT problems. * Conduct regular system performance analysis and optimization to identify and address potential bottlenecks or vulnerabilities. * Change Management - Ensuring changes to the live systems are all adequately delivered * Knowledge Management - networking and sharing knowledge to the IT team and end users as appropriate to ensure a high IT Support service delivery * Other duties may be assigned as required. * Support all users across Africa for technical support via phone or remote tools * Monitor daily backups * Work as part of the IT Team in Sub Sahara Region * Enforce policy compliance as appropriate and applicable * Ensure timeous response to support issue as prioritized * Execute IT tasks as delegated from time to time Please note this job description is not exhaustive nor limited to the details contained within PROFESSIONAL QUALIFICATIONS/ EXPERIENCE Essential Qualification: * NQF level 3 or higher IT qualification * CompTia A+ * N+ * Lean system Qualifications Experience levels: * A minimum of 1-2 years' experience in the IT industry or related fields * Technical Knowledge: Familiarity with computer hardware, operating systems (e.g., Windows, mac OS, Linux), and common software applications (e.g., Microsoft Office Suite, web browsers) is expected. * Basic knowledge of networking concepts and troubleshooting is also beneficial. * Previous experience in a customer service-oriented role, even outside of the IT field, will be valuable. * Hands on IT Experience: Some experience with hands-on exposure to troubleshooting common technical issues and interacting with end-users. * Communication and Interpersonal Skills: Strong verbal and written communication skills are essential for effectively communicating technical concepts to non-technical users. * Experience in dealing with diverse individuals and teams, resolving conflicts, and maintaining professional relationships is beneficial. * Problem-Solving Abilities: Demonstrating problem-solving skills, even from non-technical contexts. * Exposure and using Lean system methodology into daily tasks * Experience in analysing issues, identifying potential solutions, and implementing effective problem-solving strategies * Exposure to manufacturing environment and processes. KEY COMPETENCIES / PERSONAL ATTRIBUTES * Technical Troubleshooting: Ability to diagnose and resolve hardware, software, and network issues by applying logical and systematic troubleshooting methods. * Hardware and Software Knowledge: Familiarity with computer systems, peripheral devices, operating systems, and common software applications. * Customer Service Skills: Strong interpersonal and communication skills to effectively interact with end-users, understand their issues, and provide support in a friendly and professional manner. * Problem-Solving: Ability to analyse and identify the root cause of technical problems and propose appropriate solutions. * Active Listening: Skill to attentively listen to user concerns, ask relevant questions, and gather necessary information to effectively address their issues. * Time Management: Capacity to prioritize and manage multiple tasks and support requests while meeting deadlines and maintaining service level agreements. * Documentation and Record Keeping: Ability to document technical issues, resolutions, and user interactions accurately for future reference and knowledge sharing. * Adaptability: Flexibility to learn new technologies, adapt to changing environments, and quickly acquire new skills. * Teamwork and Collaboration: Willingness to work collaboratively with colleagues and assist them when needed, fostering a positive and supportive team environment. * Professionalism and Ethics: Understanding and adhering to professional ethics, maintaining user confidentiality, and complying with organizational policies and procedures. * EE candidates will be given preference* We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences. Pinetown, KwaZulu-Natal, ZA, 3630 IT, Telecom & Internet No Travel Required Associate 19-Dec-2025

Job DescriptionSalary: $18-$22 Greenville NC location APPLY Role: The Certified Peer Support Specialist (CPSS) is primarily responsible for delivering services to members as outlined in the member's Patient Centered Plan (PCP). The CPSS, by definition, is a person in recovery who will utilize his or her personal recovery experience to cultivate hope and optimism for persons in recovery. This position reports to the Peer Support QP. Examples of work responsibilities: The Certified Peer Support Specialist (CPSS) is primarily responsible for delivering services to members as outlined in the member's Patient Centered Plan (PCP). The CPSS, by definition, is a person in recovery who will utilize his or her personal recovery experience to cultivate hope and optimism for persons in recovery. This position reports to the Peer Support QP. Provide interventions to members on case load including: Assisting members in developing a network of contacts for information, and developing collaborative, helping Relationships with others Assist the individual in developing natural supports Identifying goals that are important to him or her Developing his or her specific plans for achieving goals Developing his or her crisis plan and how to use it Assisting the individual in the development of self-advocacy skills to improve and increase independence. Assisting the individual in taking a proactive role in his or her own behavioral and physical health care. Assisting the individual in carrying out his or her own personal strategies for coping with having a mental illness or substance abuse issue and moving forward in his or her life. Promote personal growth and development with mental health issues. Minimum Qualification: Hold a valid NC Peer Support Specialist Certification Have at least one year of demonstrated recovery time 1 year of experience working with individuals with mental health or substance abuse needs Be at least 18 years of age Be able to read write, understand and follow directions Have basic computer skills for documentation purposes No substantial findings of abuse or neglect listed on the North Carolina Health Care Personnel Registry. Knowledge, Skills, and Abilities Required: Be well established in his or her own recovery Knowledge and experience working with individuals identified with mental health and substance abuse needs Excellent interpersonal and communication skills Work well within a team and on an individual basis Willingness to support members in community activities Ability to work with QP or LP to develop and follow an individual supervision plan Work Hours: Varies depending on caseload Full and part time positions available Greenville NC location APPLY Reports To: QP Supervisor or Licensed Professional Additional Work Information: Wages: $18.00-$22.00 varies depending on work experience