Technical support engineer jobs in Hawaii

Job DescriptionSalary: $32-$39/hr **Must be available to work weekends** We are currently seeking aField Service IT Technicianto join our team at Honolulu International Airportin Hawaii. This role is ideal for a tech-savvy individual who thrives in a fast-paced environment, enjoys solving technical problems, and is passionate about delivering exceptional customer service. The ideal candidate will be detail-oriented, have excellent communication skills, and demonstrate strong technical and documentation abilities. Previous experience in an IT support or field service role is preferred. Responsibilities Provide exceptional onsite IT support with a focus on customer service Proactively respond to and resolve break/fix incidents Manage IT service tickets, ensuring timely updates and resolutions Perform hardware support for desktops and laptops Support and troubleshoot mobile devices Maintain, troubleshoot, and repair baggage printers Install new computers, monitors, and other IT hardware as needed Manage and maintain computer hardware and software, including installation and configuration. Troubleshoot software issues across various platforms including Microsoft Office applications. Support desktop environments by resolving problems related to operating systems such as Windows and mac OS. Assist in the management of IT infrastructure including LAN setups and network Communicate effectively with users to understand their needs and provide clear instructions for resolving issues. Minimum Qualifications 1+ year of hands-on IT experience Proven experience in technical support or IT support roles Solid understanding of desktop and laptop hardware troubleshooting Excellent communication skills with a focus on customer service. Ability to work independently as well as part of a team in a fast-paced environment. Proficiency in Windows installation and software configuration Experience with printers, scanners, and other peripherals Customer-focused mindset and strong work ethic Ability to multitask and manage time effectively Demonstrate strong written communication skills Complete administrative tasks accurately and efficiently Minimum Qualifications 2+ years of IT field service experience Industry certifications such as Microsoft MCP, CompTIA A+, or Network+ are a plus Experience working in airport or transportation environments a plus General Expectations Maintain a professional appearance and adhere to company dress code Represent the company positively in all interactions Follow company policies, safety guidelines, and operational procedures Submit accurate timesheets, documentation and other deliverables Keep work areas clean and organized Collaborate with team members and communicate effectively with clients Be a reliable self-starter capable of working independently Benefits Health, Dental, and Vision Insurance Paid Time Off (PTO) 401(k) Retirement Plan Cell Phone Stipend Work Environment Onsite at the airport Involves walking, lifting, and working in dynamic operational areas May require weekend and early morning or late evening shifts If you're enthusiastic about technology and want to be part of a growing team supporting critical airport operations,apply today! Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Electronic Classroom Technician Support Specialist (Specialist IV) We are seeking an Electronic Classroom Technician Support Specialist (Specialist IV) to provide immediate support for training operations in Pearl Harbor, HI. The selected candidate will ensure classroom systems and networks remain fully operational to support mission-critical training environments. Responsibilities (may include but are not limited to): Ensure student training infrastructure is functional and available. Configure and manage Active Directory (AD) accounts. Provide customer support by resolving issues through system monitoring and performance management. Identify problem areas and propose opportunities for improvement within mission-critical networks. Analyze system metrics, interpret data, and communicate findings effectively. Manage users, systems, and computers in an enterprise network environment. Minimum Education High School Diploma or equivalent. Years of Experience Minimum of 3 years of relevant experience. Minimum Qualifications Experience in Electronic Documentation, System Administration, Network Administration, and Database Administration. Ability to perform standard IT functions across assigned technology areas. Familiarity with connectivity, interoperability, operational readiness, and system compliance maintenance. Hands-on experience with system and hardware/software administration and integration. Skilled in routine maintenance tasks, including break/fix support, backup/recovery operations, and inventory or asset management. Minimum Certification CompTIA Security+ or equivalent certification. Security Clearance Must possess an active or interim DoD Secret clearance. Preferred Qualifications Bachelor's degree in Information Technology, Computer Science, Physical Science, Mathematics, or Graphic Design. Experience with multi-media systems support and COI (Community of Interest) network operations. Familiarity with local group policy management, file share, system, and account administration. Experience with configuration/change management and lifecycle support. Proficiency in workstation/server hardware installation, maintenance, and troubleshooting. Knowledge of system development, software maintenance, and cyber defense compliance. Ability to provide on-site service center support in a fast-paced environment.

The Information Technology Support Associate works onsite and forms part of the globally distributed End-User Support team, supporting all day-to-day operational requests. The Information Technology Support Associate also assists in the design, build, implementation, and maintenance of NOIRLab's information technology systems and operations, including ticket handling, system documentation, end-user hardware and software deployment, and general support. This position requires the ability to assess and assist customers with organizational needs. Provides the primary IT end-user support, responding to helpdesk tickets and interacting directly with NOIRLab Staff Essential Functions * Assists with testing and validation of system designs and enhancements. * Contributes to the design and definition of standards, processes, and procedures by which NOIRLab's information technology systems conform and operate. * Provides primary support via service desk platform for Linux, Mac, and Windows end-user computers, video conferencing equipment and rooms, and initial support for virtualization, network, and storage systems. * Assists in defining end-user equipment standards and follows through on purchasing and delivering end-user devices that adhere to those standards. * Supports execution of initiatives in system capacity planning, performance analysis, and tuning. * Provides project assistance with consultation and execution of delivering technological innovation to the observatory and/or support successful and sustainable ongoing operations. * Possesses an awareness and knowledge of new technologies, systems, methods, and processes and channels this information throughout ITOps to pursue system innovation, efficiency, stability, and scalability. * Assists with technical documentation of system designs and architecture. * Utilizes processes, procedures, checklists, best practices, and presentations. Observes change/configuration control systems. * All AURA employees are responsible for the proper management and control of all AURA property within their work area, whether assigned to them or someone else. This responsibility includes reporting any known missing, stolen, or non-working property in their work area to their supervisor or the AURA Property Officer. * Responsible for ensuring compliance with government award terms and conditions assigned to this position or subordinates of this position. Other Functions * Other duties as assigned Requirements * Bachelor's degree in computer science, related field, or equivalent experience. * 2-3 years of experience in enterprise-scale information technology support (Linux, Mac, Windows, virtualization, network, and storage systems). * Should possess current professional/technical certifications in support of their primary disciplines (ITIL, CompTIA, CCST) * Experience with customer service desk systems and methodologies. * Working knowledge of enterprise-scale storage, virtualization, and networking technologies and the ability to provide related support and integration. * Knowledge of industry-standard platforms and the ability to provide integration and support for Windows, Mac, and Linux server/client platforms. * Ability to communicate and work well with customers and stakeholders. * Ability to work independently and as part of a team. * Strong problem-solving skills in identifying root causes and offering solutions. * Able to do multiple tasks/projects simultaneously. * Able to work with continual deadline pressure, handle technical issues, and provide timely solutions. * Possess skills and background related to supporting enterprise-scale information systems. * Possess the ability to assist with complex projects. * Must have a valid Driver's License; clean driving record; ability to drive a 4-wheel drive vehicle Desired * Knowledge of Spanish is a plus Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk; or hear. * The employee is occasionally required to stand; walk; reach with hands and arms and stoop; kneel; crouch; or crawl. * The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. * Must possess - sufficient mobility, strength, or dexterity in both arms and hands and both legs to a) reach upward, sideways, downward to work with paper files; b) sufficient mobility and dexterity to utilize computer systems, fax machines, copiers, and other office machines. * Must possess - 1) ability to read and understand instructions, drawings, safety guides, and other written materials necessary to perform job; 2) sufficient visual capacity to perform the applicable functions without assistance of visual aids other than eye contacts or eye glasses; 3) sufficient spoken aural capacity to hear and understand instructions, warning bells, fire alarms, or shouted instructions without assistance of auditory aids other than a hearing aid; and 4) ability to impart information orally so that others understand and can respond appropriately. * Must possess sufficient mobility, strength or dexterity in both arms and hands and both legs to a) grasp, push, pull, turn or otherwise manipulate tools and mechanisms; b) push, shove, pull or otherwise safely and efficiently manipulate tools or mechanisms; c) lift, hold, maneuver, objects of 50 lbs or more; d) maintain balance while performing work; e) remove parts, systems, tools of 50 lbs or more * Occasional work at summit locations ranging from 6,800' to 14,000' altitude Salary Range $26.35 - $30.00 per hour. The final salary will depend on skills, qualification, experience and job location. AURA offers an excellent benefits package including paid time off and retirement contributions, competitive salary commensurate with experience, and a very attractive work environment. Details on benefits can be found at Benefits by Location - Aura Human Resources. How to Apply Apply by August 8, 2025 for priority consideration. This position will remain open until it is filled. Please submit a cover letter and a CV or resume, PDF files preferred. Please name any attachments with the following format: LastName DocName. Individuals needing assistance with the employment process can request assistance at *****************************

Salary Range: Data Processing User Support Technician II, SR-15: $4,221.00 per month * Provides training and assistance to users on system equipment, procedures and computer application programs. Conducts hands-on training in proprietary departmental information systems applications (e.g. Financial Management System, Local School Accounting, Time & Attendance, eSIS, Form 7, Casual Payroll), including the installation and configuring of various applications, configuring network and VPN connections, proper procedures for bringing up and shutting down the equipment, keyboard operation, logging on and off the various systems, etc. Prepares training outlines/lesson plans, visual aids, exercises and informational material. Provides training updates whenever new releases are acquired or existing programs are upgraded. * Troubleshoots both hardware and software computer problems including operating systems, internet, and problems with various applications, such as Microsoft Office, electronic mail, etc. Assists users when problems occur. Diagnose causes for interruptions in processing and takes corrective action, as necessary, as defined in operating instructions or based on previous experience. May consult manuals, vendors or higher-level data processing personnel for assistance. Determines if a service call should be placed or if the problem should be referred to higher-level data processing personnel. Documents problems and resolutions for future reference. Participates in the testing of new software releases, identifies problems and recommends solutions. * Maintains contact with users to monitor effectiveness of the training and reinforce the training. Responds to questions from departmental users regarding the capabilities of various software applications and assists them in simplifying the creation and maintenance of proprietary departmental information systems applications by making suggestions as to the operations available within the different software applications to meet specific departmental needs. * Assists users by creating models, worksheets, electronic forms, data files, etc., to support specific financial or budgetary and operational requirements of the department; performs rudimentary programming tasks, e.g. to generate ad hoc reports. * Performs work-site installation and reinstallation of system hardware and software and other PC-supported applications. * Schedules and coordinates training center activities (e.g. training classes, video conferences); orders supplies; maintains inventory and coordinates the maintenance and repair of training center equipment; maintains the various servers in the training center; and keeps track of training center expenditures. Minimum Qualifications Basic Education Requirement: Graduation from high school, with satisfactory completion of courses demonstrating knowledge of English grammar, spelling and punctuation. Experience which demonstrated knowledge of correct English grammar and usage; the ability to read, comprehend and apply written instructions; and a high degree of verbal skill may be substituted for the required education. This experience may have been met from part-time and/or unpaid work. There must, however, be evidence that participation was on a continuous basis but not necessarily on a full-time normal work basis. Experience Requirements: General ExperienceSpecialized ExperienceTotal ExperienceData Processing User Supp Tech II2 years*2 years4 years*For the II level, at least one year must have included experience in preparing outlines, visual aids and informational material for group presentations and demonstrated the ability to interact directly with people and speak to and provide technical instructions or information to groups of people. General Experience: Work experience which demonstrated the ability to read and understand complex written materials such as rules, procedures or policies; and to write simply and clearly. Specialized Experience: Work experience which demonstrated effective use of personal computers, peripheral equipment (e.g. printers, modems, disk drives, etc.), and a variety of applications (e.g. word processing, electronic mail, spreadsheet, data base management). Of the required two years of work experience, at least one year must have involved providing assistance and advice to users in resolving hardware and software problems, which included identifying the nature of a variety of problems (i.e. user error, printer error, system/network error) and resolving them based on previous experience, by consulting manuals, consulting with and/or referring problems to vendors or higher-level data processing personnel. Substitutions Allowed: * A Bachelor's degree in education or a professional diploma in education from an accredited college or university which provided knowledge of and the ability to prepare outlines, visual aids and informational material for group presentation may be substituted for all of the General Experience. * Successful completion of fifteen semester credits from an accredited college or university may be substituted for six months of General Experience, up to a maximum of one year of experience, but not for the experience which involved preparing training outlines/lesson plans, etc. * A Bachelor's degree in Information and Computer Science from an accredited college or university may be substituted for all of the Specialized Experience. * An Associate in Science Degree in data processing from an accredited college may be substituted for all of the Specialized Experience. * A Certificate of Achievement (30 credits) in data processing from an accredited college may be substituted for one year of the Specialized Experience. * A Certificate of Completion (12 credits) in Data Processing from an accredited college may be substituted for six months of the Specialized Experience but not for the experience which involved providing assistance and advice to users in resolving hardware and software problems. Quality of Experience: Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that the applicant has the ability to perform the duties of the position for which applicant is being considered. Lifting Requirement: Applicants must possess the ability to lift/carry objects weighing up to 40 pounds unassisted. Supplemental Information Salary: The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable. Requirements: Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Unless specifically indicated, the required education and experience may not be gained concurrently. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience, not one year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve months of experience at 60 hours/week is equivalent to one year of experience, not one and a half years. Temporary Assignment: Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below: * A copy of the applicant's TA History Report or equivalent system-generated report; * A signed letter from the applicant's supervisor that includes the applicant's name, his/her TA job title, the TA start and end dates (from mm/yy to mm/yy), his/her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or, * Copies of the applicant's signed SF-10 Forms. Documents: Attach all relevant supporting documents to your application. Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023. All submitted documents become the property of the Hawaii State Department of Education. Information about Temporary Positions: Temporary positions may be extended year to year, dependent upon funding and departmental needs. Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities. A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months. Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force. Equal Opportunity The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes. Payday New employees can expect their first paycheck within the first 3 pay periods of their start date. Payday is on the 5th and 20th (or previous business day) of every month. 12-month civil service and SSP employees enjoy a range of competitive benefits: * Holidays: You may be eligible for 13 paid holidays each year; 14 holidays during an election year. * Vacation: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. * Sick Leave: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. Accumulated (unused) credits may be used toward computing retirement benefits. * Health Insurance: If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan. * Group Life Insurance: The State provides a free life insurance policy for employees and retirees. * Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld. * Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis. * Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits. * Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products. * Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available. * Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program. * Social Security: As an employer, the State also contributes to an employee's social security account. * Workers' Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation. * Union & Collective Bargaining: Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining. The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements. 01 EDUCATION (HS/GED) REQUIREMENT: Did you graduate from high school or do you possess a General Equivalency Diploma (GED)? Note: Please list your High School information in the Education section of your application. * Yes * No 02 EDUCATION: Choose all that fully apply to you. NOTE: To be credited, you must submit official or copy of official transcript(s). * I have a Bachelor Degree in Education or Professional Diploma in Education from an accredited college or university. * I have successfully completed fifteen (15) semester credits from an accredited college or university. * I have a Bachelor Degree in Information and Computer Science from an accredited college or university. * I have an Associate in Science Degree in Data Processing from an accredited college. * I have a Certificate of Achievement (30 semester credits) in Data Processing from an accredited college. * I have a Certificate of Completion (12 semester credits) in Data Processing from an accredited college. * I do not have any of the above. 03 EXPERIENCE 1: For each position you held, describe (separately) how your job duties demonstrated your ability to read and understand complex written materials such as rules, procedures or policies. 04 EXPERIENCE 2: For each position you held, describe (separately) your experience in preparing outlines, visual aids, and informational material for group presentations. How were you involved in the preparation of each? On average, how many hours per week did you perform these duties? Was this work performed independently, or under close supervision and if so, under whom (name/title)? Outline the steps that you took to complete each of these tasks using specific examples. What were your primary duties in the overall process? 05 EXPERIENCE 3: For each position you held, describe (separately) your ability to interact directly with people and speak to and provide technical instructions or information to groups of people. On average, how many hours per week did you perform these tasks? 06 EXPERIENCE 4: For each position you held, describe (separately) your involvement and knowledge in personal computers and peripheral equipment. How long have you been working with computers? What is your level of familiarity (i.e. none/beginner/intermediate/advanced) with computers and peripheral equipment? Where did you acquire this knowledge/experience? 07 EXPERIENCE 5: For each position you held, describe (separately) your involvement and knowledge in various application software such as word processing, spreadsheets, database, etc. List each software, its function/purpose, and how you utilized it. 08 EXPERIENCE 6: For each position you held, describe (separately) your involvement and knowledge in providing assistance and advice to users in resolving hardware and software problems, which included identifying the nature of a variety of problems (i.e. user error, printer error, system/network error, etc.). Outline the specific steps you took to provide user assistance and resolve problems, and the methodology you used for your recommendations (i.e. based on previous experience, consulting manuals, consulting with and/or referring problems to vendors or higher level personnel, etc.)? Be specific. Did you perform these tasks independently, or under close supervision and if so, under whom (name/title)? On average, how many hours per week did you perform these tasks? 09 EXPERIENCE 7: For each position you held, describe (separately) your experience in planning and conducting trainings. Provide examples of trainings for which you were primarily responsible. Outline the specific steps you took to plan/conduct each training session. Indicate whether you performed these tasks independently, or under close supervision and if so, under who (name/title)? On average, how many hours per week did you perform these tasks? 10 LIFTING REQUIREMENT: This position requires the ability to lift and carry objects weighing up to forty (40) pounds unassisted. If you do not meet this requirement, your application will not be given consideration for this position. Are you able to lift and carry forty (40) pounds unassisted? * Yes * No 11 TRANSCRIPTS, CERTIFICATIONS, AND OTHER VERIFYING DOCUMENTS: Official or copies of official transcripts, certifications (front and back), and other verifying documents must be received in our office within ten (10) calendar days from the date of your application. If these documents are NOT received by the deadline, your application may be rejected. * I understand, and will submit the required documents to CSSP Recruitment within ten (10) calendar days. * I understand, but I will not submit the required information. I understand that my application may be rejected. * I have previously submitted my verifying documents for another recruitment. Required Question Employer Hawaii State Department of Education Address P.O. Box 2360 Honolulu, Hawaii, 96804 Website ***********************************

Job DescriptionDescription: IT Support Technician - Hospitality Reports to - IT Services Edge provides integrated, managed voice and data technology systems and services for small/medium businesses and enterprises. Position Description As an IT Support Technician, you will be part of a team of IT professionals who provide onsite & remote support for all facets of the IT ecosystem. Our "white-glove" 24/7 support program specializes in industries where attention to detail and timely response is mission critical. Our hospitality division caters to high-end large-scale boutique hotels, restaurants, and nightclubs whose staff and patrons expect industry-leading support. This is a fast-paced, interactive, hands-on role where you must "dress to impress'' and give 100% daily. As part of a team that supports multiple properties in several states, we are looking for self-starters who can work remotely as well. You must manage your workload each day and be able to prioritize each task based on each unique situation. Using cutting-edge industry remote management, monitoring, and access tools you will be assisted by teams in other regions and may be asked to do the same for them. Primary Responsibilities Desktop support for hardware and software troubleshooting Willingness to learn industry-specific and proprietary management systems Setup, deploy, and maintain end-user equipment Perform network administration functions, user account permissions, Active Directory changes Follow up with clients to ensure resolution is complete and satisfactory Maintain accurate, thorough, and timely information in ticketing system Research and resolve problems through all IT functions Collaborate with peers to form technical solutions Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company Requirements: Required Skills Ability to provide on-site & remote desktop support to customers. Ability to use remote support tools like VNC, LogMeIn, RDP, etc. Strong troubleshooting abilities Ability to use our remote management platform for workstation configuration status, testing Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration Ability to be responsible, dependable, and committed to building a long-term career at Edge Communications. Being a goal-driven team player with solid organizational skills and a keen attention to detail. Independent, self-starting attitude with the willingness to share knowledge. Thorough knowledge of all Windows server and desktop operating systems Understanding of Hotel property management & Point of Sale applications Thorough knowledge of PC, server hardware, and configuration including related peripherals. Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory, and Exchange Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users' questions or PC issues. Ability to function effectively in a fast-paced environment Willingness to travel occasionally Ability to multi-task and maintain good communication is a must Desired Skills & Experience Five years related experience or equivalent. Two years of telecommunications experience Knowledge of mobile devices in an enterprise including iPads, iPhones, Android devices Understanding of PCI compliance and certificates Familiarity with Ruckus APs and Meraki APs administration Understanding of IP Networking and troubleshooting Familiarity with hotel applications such as: PMS-Opera; POS-Micros; Revenue Management-Ideas; Building Management -HotSOS, Safelock, InnComm, and more; Sales - Delphi/SalesForce A+ Certification MCSE / MCDST / A+ certification(s) ACSP certification(s)

Responsibilities Peraton's Cyber Mission in Annapolis Junction, MD supplies the Intel community with mission essential Next Generation SIGINT Analysts and Cyber professionals that support and defend our nation's security. Be a part of a team of SIGINT, Intelligence and Cyber professionals that are supplying our nation with leading Next Generation cybersecurity solutions. Peraton delivers unique intelligence, analytics, and data management solutions to address the world's most difficult challenges. Peraton is seeking Next Generation Digital Network Exploitation Analyst (DNEA4) to support our mission to defend and protect our national security. Responsibilities may include: Evaluate target opportunities using all source data to understand and map target networks, and to assist in developing detailed exploitation and operations plans. Analyze SIGINT and cybersecurity data at multiple levels up and down the OSI network stack and bring a solid understanding of logical/physical IP core infrastructure, communication devices and how they connect to networks, and the traffic movements in a network. Develop new tradecraft needed to perform this analysis as technologies evolve. Work together with government, military, and contractor personnel to develop shared understandings of intelligence needs, mission relevance, and areas of expertise. Apply your innate curiosity and analytical talent to form hypotheses, critically assess and choose analysis techniques, then query, merge, enrich, evaluate, and pivot within data to attain and share insights. Distill, document, contextualize and share your findings--including any new tradecraft that you develop--with teammates, stakeholders, and intelligence consumers. #AJ Qualifications #25 Basic Qualifications: 15 years' experience without a degree OR 13 years' experience with an associate degree OR 11 years' experience with a bachelor's degree OR 9 years' experience with a master's degree OR 7 years' experience with a PhD Experience in computer or information systems design/development/analysis roles. Experience may also include engineering hardware and/or software, programming, computer/network security, vulnerability analysis, penetration testing, computer forensics, information assurance, systems engineering, and/or network and systems administration. Experience with evaluating target opportunities using all source data to understand and map target networks and to assist in developing detailed exploitation and operations plans. Experience analyzing SIGINT and cybersecurity data at multiple levels within the OSI network stack. Completion of military trainings such as JCAC (Joint Cyber Analysis Course) may be considered towards the relevant experience requirement (i.e., 24-week JCAC course may count as 6 months of experience) or may be considered equivalent to a technical associates degree. Foreign language proficiency and Defense Language Proficiency Test (DLPT) scores may be considered as relevant experience. Active TS SCI security clearance with a current polygraph is required Additional Qualifications Understanding of logical/physical IP core infrastructure, communication devices and how they connect to networks, and the traffic movements in a network. Knowledge of developing new tradecraft needed to perform this analysis as technologies evolve. Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and participation in an attractive bonus plan. #NextGenFF #AJCM Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $146,000 - $234,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Bowers + Kubota Consulting is a full-service architectural, landscape architecture, engineering, planning, construction management, and project/program management firm that has been servicing the islands for more than forty years. Recognized as one of the Best Places to Work both nationally and in Hawai'i, we are dedicated to delivering successful projects of superior quality to our clients through teamwork and integrity. The Information Technology (IT) Support Technician will be responsible for providing services to manage the entire product lifecycle of the firm's technology assets. JOB QUALIFICATIONS: • Minimum Associate's degree in Information Technology or Information Security or an equivalent combination of education, training, and/or experience required. • 1-3 years' experience with performing hardware and software troubleshooting/repair. • Excellent customer service skills. • Previous experience in conducting training or presentations preferred. • Knowledge and experience with MS/Office 365 programs and services. • Ability to communicate effectively and with diplomacy both verbally and in writing. • Ability to prioritize and plan work activities efficiently. • Ability to manage information from multiple sources concurrently. • Ability to sit for long periods of time while working on the computer. • Ability to understand end users' problems and convey technical information in a nontechnical manner format. • Ability to work independently and in small teams. • Excellent hand-eye coordination is required. • Ability to occasionally lift and/or move up to 20 pounds required. • Must be able to work on-site in Honolulu office. ESSENTIAL JOB FUNCTIONS: •Provides services to manage the entire product lifecycle of the firm's technology assets. •Provides day-to-day telephone, in-person, and online support to end-users. •Ensure proper function and execution of the IT department's disaster recovery procedures and systems. •Identifies opportunities for improvement and advancement of the firm's technology assets and policies. •Assists the IT Support Lead in the daily operations of the IT department while also supporting the projects and initiatives of the Director of IT & Security. •Assists in the customization and adaption of existing programs to meet users' requirements. •Develops and presents B+K IT training (lunch & learns/webinars, etc) on various systems for employees. •Prepares various audio/visual systems for professional presentations. •Research, plan, and implement future IT projects. •Must be available to work after hours and nights as required. •Perform other duties as assigned. LOCATION: Kalihi/Honolulu, HI SALARY RANGE: $54,000 - $78,000 per year depending on experience Please apply directly online at: *********************** Equal Opportunity Employer/Vets/Disabled 100% Employee Owned

Amentum is seeking a dynamic and agile Signal Intelligence (SIGINT) Target Digital Network Analyst (TDNA) to contribute specialized technical, regional, and functional expertise to the analysis and interpretation of critical data. The successful candidate will develop intelligence products and analytic assessments in support of U.S. Army-Pacific's (USARPAC) Intelligence Directorate at Fort Shafter, Hawaii, directly impacting Theater Army intelligence collection efforts. * This posting is part of our ongoing talent pipeline. While this position may not be immediately open, we are actively gathering interest for upcoming roles and future growth* You would be an excellent candidate for this position if you: * Enjoy working in a fast-paced, high impact, dynamic environment. * Are a detail-oriented individual with a technical background in SIGINT and subcategories and a commitment to maintaining the highest standards of intelligence analysis in support of national security and operational readiness. * Thrive in a collaborative team environment and demonstrate exceptional communication skills. As a SIGINT TDNA specialist, you will be a key member of an intelligence team, responsible for providing in-depth analysis of digital network communications within the SIGINT domain, with a focus on their structure, protocols, and associated metadata within the Pacific AOR. You will perform signals identification and exploitation of digital network data using advanced SIGINT systems, databases, and analytical techniques, and you will analyze the resulting intelligence within a network-centric framework. This includes correlating signals intelligence with network topologies, communication patterns, and cyber activities to understand the operational environment and identify potential vulnerabilities. You will also be generating time-sensitive intelligence reports, alerts, and briefings that provide both signals intelligence analysis and digital network context to support tactical and strategic decision-making by Combatant Command and Army leadership as well as operational units. Your responsibilities will include close collaboration with intelligence personnel across disciplines, including SIGINT, HUMINT, GEOINT, Cyber, and All-Source analysts, to produce integrated intelligence assessments that combine signals intelligence with digital network intelligence, cyber threat information, and other relevant information. You will be actively monitoring digital network activity and the electromagnetic environment in the Pacific theater, identifying emerging trends, potential vulnerabilities, and significant network communication patterns. You will be adhering to strict security protocols and procedures to safeguard classified information and maintain operational security. Contributing to the refinement of analysis methodologies, digital network analysis techniques, and associated tools to improve team performance, and providing direct intelligence support to real-world military operations, training exercises, and crisis response efforts in the Pacific. Primary Roles and Responsibilities: * Conduct in-depth analysis of digital network communications within the SIGINT domain, focusing on protocols, traffic patterns, and network behavior to support intelligence objectives. * Identify and analyze the technical characteristics of digital network signals, including their structure, protocols, addressing schemes, and data content, to determine network functions and vulnerabilities. * Evaluate, analyze, and document the network environment of assigned accesses, emphasizing network topologies, communication pathways, and data flow patterns. * Produce detailed reports and briefings that accurately convey the findings of digital network analyses, including network activity summaries, potential exploitation vectors, and indications and warnings. * Develop intelligence products and analytical assessments that provide actionable intelligence and network context, supporting targeting, mission planning, and cyber operations. * Use a comprehensive understanding of SIGINT collection platforms and network analysis tools to combine information from various sources, including Signals Intelligence (SIGINT), Cyber Intelligence, and Open-Source Intelligence (OSINT). * Provide shift work support as required to ensure continuous intelligence coverage and real-time network analysis of digital communications. * Maintain a high level of proficiency in COMINT/PROFORMA/FISINT analysis and digital network exploitation techniques through the application of best practices. * Performs other duties as assigned. * Approximately 20% travel possible, both to Mainland U.S. and Allied and Partner nations, in support of conferences, planning sessions, and exercises. Minimum Requirements: * Proven experience using Digital Network Intelligence (DNI) and Dialed Number Recognition (DNR) analytic techniques. * Experience using Analysis and Production tools such as Haven, DX TP, IDS, GV. * Experience researching, developing, and analyzing target networks. * Ability to work flexible hours to meet mission requirements. * An active Top Secret/SCI with CI poly is required. Note: US Citizenship is required to obtain a Top-Secret Clearance * Bachelor's degree and 3+ years of focused SIGINT experience or HS diploma/GED and 6+ years of focused SIGINT experience. Preferred Qualifications: * Experience with the INDOPACOM Area of Responsibility (AOR). * Experience working in an NSA facility or COCOM (CENTCOM, EUCOM, INDOPACOM, AFRICOM). * Experience authoring and editing product reports. * Completion of a military service MOS 35N/AFSC/NOS or IC tradecraft-recognized SIGINT analyst certification course. * Military Cryptologic Continuing Education Program phase II-IV. The salary range for this position is $110K to $130K. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.) This position includes a competitive benefits package. For more detailed information on our Benefits and what it is like to work for Amentum: please visit our careers site: *********************** Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Seeking a specialized Target Digital Network Analyst (TDNA) to join our team in Fort Shafter, Hawaii. The TDNA performs the full spectrum of SIGINT analysis from various sources to answer senior decision maker and war fighter Priority Intelligence Requirements (PIRs). Applies technical, regional, and consulting skills and SIGINT expertise as part of a team that provides SIGINT reporting to our client's Requests for Information (RFIs). This position requires a minimum of 3+ years of applied SIGINT experience with a bachelor's degree or 6+ years of applied SIGINT experience with HS equivalency. Total years of relevant experience in the Intelligence Profession will be considered. NCS Courses and MCCEP phase completions can be used to supplement degrees/experience. * Travel may be required inside of the U.S. (CONUS) as well as internationally (OCONUS). Required Qualifications: Proven experience using Digital Network Intelligence (DNI) and Dialed Number Recognition (DNR) analytic techniques. Experience using Analysis and Production tools such as Haven, DX TP, IDS, GV. Experience researching, developing, and analyzing target networks. Ability to work flexible hours to meet mission requirements. TS/SCI clearance with CI Polygraph. Bachelor's degree and 3+ years of focused SIGINT experience or HS diploma/GED and 6+ years of focused SIGINT experience. Applicants must be able to obtain pertinent security clearance. Position requires Top Secret/SCI clearance. Desired Qualifications: Experience with the INDOPACOM Area of Responsibility (AOR). Experience working in an NSA facility or COCOM (CENTCOM, EUCOM, INDOPACOM, AFRICOM). Experience authoring and editing product reports. Completion of a military service MOS 35N/AFSC/NOS or IC trade-craft-recognized SIGINT analyst certification course Military Cryptologic Continuing Education Program phase II-IV Physical Requirements: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Requires the ability to walk short distances. Exerting up to 15 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

OSTS Onsite - Honolulu, HI - Part-Time Contractor This is actually at Technology Support Specialist I - working through a FG template issue, that is why it shows as a level IV (3 days 24 hours weekly) Bill Rate: * This will be a 24-hour weekly contractor (weekday hours/days to be determined by Manager. However, if there are network outages or weekend/afterhours support needed, the hours may be adjusted or increased, As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Audio Visual Responsibilities of an On-Site Technician: * Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary. * Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings. * Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTR's and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR's user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls * Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks) Technical Responsibilities of an On-Site technician: * Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site * Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc. * ServiceNow ticket management; prioritizing tickets and awareness of SLAs * Supporting Microsoft Windows and MAC operating systems * Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365 * Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process * Printer support (installation, configuration, relocation, and troubleshooting) * Event and Meeting Support (may occur on-site or off-site) * Occasional travel may be required to support other EY locations, client engagement sites, or off-site events * Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices) * VIP/White Glove support * Occasional after-hour support may be required Interpersonal skills an On-site technician should have: * Outstanding customer service skills * Excellent communication skills * Great team mentality * Self-motivated, organized, detail oriented, ability to multi-task * Desire to learn and build a career as unique as you are Experience Requirements: * 2+ years of on-site technical support experience, or degree in related discipline EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For list for 24th year. (US) America's Greatest Workplaces for Diversity 2023 by Newsweek

Job Description Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards. Key Responsibilities Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person. Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues. Coordinate with third-party vendors and service providers for specialized support and warranty services. Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns. Assist with configuration and management of network devices such as routers, switches, and firewalls. Monitor network performance and security, addressing issues proactively. Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation. Resolve complex login and access control issues, including advanced password resets and multi-factor authentication. Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization. Assist with software updates, patches, and upgrades to ensure security and compatibility. Provide technical support during organizational events, ensuring stable IT operations and connectivity. Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment. Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations. Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users. Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance. Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems. Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction. Generate detailed reports and recommend process improvements and technology enhancements based on performance data. Collaborate with other IT teams to address cross-functional issues and improve service delivery. Qualifications Required: Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment. Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance. Active Security Clearance or higher Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire: CompTIA Security+ CE CompTIA CySA+ Cisco CCNA Security Equivalent IAT Level II certification Training Requirements (must be completed within 30 days of hire, then annually): DoD Cyber Awareness / IA Training DoD AT Level I (Anti-Terrorism Awareness) OPSEC Awareness Training (Level I) iWATCH Training Preferred: Active DoD security clearance (Secret or higher). Experience with NIST SP 800-171, DFARS, or CMMC frameworks. Familiarity with enterprise-level software applications and IT ticketing systems. Prior experience supporting government or defense contracting environments. Work Conditions Onsite work required at our Honolulu, Hawaii location. Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents. Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement. Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions! Powered by JazzHR WvmFP7Ogol

Zachary Piper Solutions is seeking an ACAS Systems Engineer/Architect Senior to support a federal project at Fort Shafter, HI. This role requires active Top-Secret clearance. Clearance Level: Active DoD - Top Secret JOB DUTIES AND RESPONSIBILITIES * Continuously monitor the performance and integrity of the ACAS solution, assess scan times, and make changes to improve performance. Perform corrective actions to restore ACAS to its normal operational status within 2 hours from the time of operational failure occurrence/notification. Update, integrate, and migrate the ACAS architecture to authorized operating systems and interdependent services as required to meet OPORDS throughout the period of performance. * Maintain and Sustain ACAS Security Centers and Scanners. * Interact with clients to receive requests, request clarifications, triage, troubleshoot, and resolve ACAS scanning issues. * Operate and maintain the Nessus Agent and Nessus Manager subcomponent of ACAS as defined by DoD and IC Standards. * Develop a deployment plan for the Nessus Network Monitor (NNM) subcomponent of ACAS, obtain approval to deploy through the Enterprise Change Control Board, and deploy to all core JWICS Nodes globally. * Continuously assess ACAS's capability to perform compliance management. * Ensure that all ACAS vulnerability data is consolidated into a single Enterprise Security Center. Develop dashboards and reports that automate FISMA, Cyber Scorecard, and applicable DoD/Intelligence Community-defined reporting standards. * Develop a Disaster Recovery plan and ensure the Enterprise ACAS capability can be restored with all configurations intact. * Provide ACAS software and plugins to the SCA team for laptop imaging and baseline builds. * Provide ACAS scanning capability and related support for PM/POR systems (300-600 systems with over 4000 virtual servers) on Customer networks. Assist in building scans for PM/POR support personnel and assist in troubleshooting scan results. * Create ACAS TTPs, SOPs, and capture lessons learned to improve the performance, efficiency, and effectiveness of Cybersecurity personnel using the ACAS tool. Correct misconfigurations by ACAS users and conduct ad hoc training of Customer best business practices and TTP. QUALIFICATIONS * IAT II Baseline Certification (Security+ or equivalent) with appropriate Computing Environment (CE) Certification. * Bachelor's Degree in a technology-related field. * 7+ years of ACAS experience. COMPENSATION Salary range: $130,000-$165,000 depending on experience Benefits: Medical, dental, 401k, PTO, and ect. #LI-NR1. Keywords: acas, ACAS, Cybersecurity, Network Technology, Top Secret Clearance, DoD, IATLevelI, SecurityPlus, Nessus, Systems Engineer, Architect, JWICS, INSCOM, MI, SCI Position, Compliance Assessment, Network Monitoring, Configuration Management, Virtual Infrastructure, Security Clearance, IT Security, FortShafter, Oahu, HawaiiJobs, Army Contracting Command, ACAS Architect, CyberEngineer, DoD Clearance, Military Intelligence, Nessus Agent, DStandards, JWICS Network, INSCOMG6, Enterprise Security, Army Cyber, MI Domains, Nessus Manager, ArmyJW, GISA Enterprise ACAS Deployment, Compliance, Top secret, TS/SCI

💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability ⚠️ Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $35/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... ✅ Want part-time, flexible work without fixed hours ✅ Enjoy working independently and solving a wide range of tech issues ✅ Are looking to supplement their income with on-demand tech work

Summary: The Computer Systems Technician I will be responsible for providing company wide computer hardware/software support. Essential Duties and Responsibilities include the following. Other duties may be assigned. Works on site with consistent attendance. Maintain all office computer hardware/software directly and with contractor support as required. Install, test, and repair of computers and peripheral equipment. Install and maintain software. Troubleshoot and analyze hardware/software issues and provide support to satisfy end user requests. Research current hardware/software markets and recommend improvements to existing systems. Assist in the implementation and completion of computer-related projects. Maintain appropriate documentation. Oversee and perform scheduled maintenance on computer hardware as necessary. Assist IT team as requested including QA. Performs other duties and responsibilities as assigned by the Management. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Requirements Knowledge, Skills, & Abilities: Excellent communication skills to present technical and business information to both technical and non-technical audiences. Excellent computer hardware skills, including PC and peripheral troubleshooting and repair. Excellent software skills, including Windows operating systems, Networking, and Microsoft Office products. Including OS deployment Excellent attendance and punctuality. Active Directory Microsoft Exchange/ Office 365 VoIP phone systems. Ring Central, Genesys Cloud a Plus Scripting and command line interface experience a plus (PowerShell, python, CLI etc.) Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High School diploma or G.E.D; and working in a related Information Systems field; or equivalent and any combination of education, training, and/or experience, which demonstrates ability to perform the duties described. Language Skills: Ability to read, speak, and write effectively in English. Ability to interpret documents such as plan documents, memos, letters, and procedure manuals. Ability to write routine reports, meeting notes, project documentation, and correspondence. Ability to speak effectively before customers or employees of organization. Ability to effectively address or resolve customer service issues within guidelines of the position. Reasoning Ability: Strong reasoning and analytical ability, including: Ability to interpret a variety of instructions furnished in written, oral or diagram form. Ability to exercise reason and logic to resolve practical problems and create effective solutions. Ability to analyze all relevant information and a variety of concrete variables in situations where only limited standardization exists. Certificates, Licenses, Registrations: Valid, class C license in state working with no adverse driving record. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit for extended periods in front of a computer. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. The employee may frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This position requires the employee to work in the office.

Artech is a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, and we currently have a job opening that may interest you. Below is a summary of the position. Job Description Monitor the infrastructure and network, responding appropriately to alerts and events. Respond to incidents from triage through resolution, including escalations, where appropriate. Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures Qualifications Required: 1- Active Secret or Top Secret Clearance 2- CompTIA Security+ Certification Additional Information URGENT REQUIREMENT ! ! ! SWIFT ACTION FROM CLIENT EXPECTED

Responsibilities & Qualifications RESPONSIBILITIES Install, Configure, administer, and maintain systems (e.g. Red Hat Enterprise Linux (RHEL), vCenter, vSAN, Windows Server, HPE), software and hardware components to meet NSA CSfC, NIAP, and DoD requirements Management and apply DoD STIGs and IAVAs to ensure compliance with relevant security and NSA CSfC requirements. Maintain software repositories and apply security updates. Collaborate with other operations departments monitor system performance, troubleshoot issues, and ensure security and efficiency of the CSfC system Be able to develop and modify system scripts (e.g. bash, python, etc.) Write standardized system documentation, including configuration guides, test procedures, test results, and training materials. Evaluate current CSfC system, identify improvements, and implement new technologies to enhance performance and efficiency. Support all Cross-Domain solution requirements Serve as the escalation contact during large outages and provide support for Tier 2 and 3 systems. Configuring/managing PKI Certificate Authorities for CSfC solutions Configuring Certificate Authority (ISC CertAgent/MS Windows Server/Red Hat Certificate systems) Preparing test reports and configuration documentation according to customer standards. Providing customer on-site training on solution daily use, management, and troubleshooting Providing customer on-site solution installation and integration Identify and recommend hardware and support solutions based on research and analysis of new technologies, interfacing with customers and vendors. Perform special projects and other duties as assigned. REQUIRED QUALIFICATIONS Top Secret OR Higher OR Secret Clearance level with completed T5 investigation Five (5) or more years of experience in Engineering BA/BS = 5+ years, MA/MS 7+ years of experience One of the following DoD8140 certifications: CEH Cloud+ CGIH GICSP GSEC Security+ SSCP Professional Systems Certification (e.g., MCSA, Linux, etc) Overview We are seeking a System Engineer - Intermediate to join our team supporting Network Enterprise Technology Command (NETCOM) in Honolulu, HI. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Fort Shafter, Hawaii Type of environment: Office Please note, access for the office location for the position requires individuals to ascend and descend three flights of stairs. There is no access to an elevator or ramp. Noise level: Low Work schedule: OCONUS Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs, Amount of Travel: Less than 20% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE United States Citizenship Top Secret OR Higher OR Secret Clearance level with completed T5 investigation OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. WAGE INFORMATION Target salary range: $92,000 - $117,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.