Technical support engineer jobs in Henderson, NV - 222 jobs

The Desktop Support 1 position is responsible for providing first level technical support with the installation, maintenance, upgrade, troubleshooting, removal and repair of personal computer equipment, peripheral equipment, computer operating systems, computer software, and telephones. Essential Duties/Responsibilities • Understand and demonstrate the principals of the Company's Mission, Vision and Values. • Provide first line response for users with desktop, laptop, password, connectivity and application issues. • Respond to requests for issues that may require technical assistance to be provided by phone, email and or/using a help desk management system or personal deskside visits. • Escalates more complex and impactful issues to higher level support teams. • Updates system inventory and tracking for desktops, laptops, printers, corporate cell phones and software licensing. • Provides support related to testing and deployment of operating system and application security patches on workstations, laptops. • Setup new hires with needed hardware, software, tokens, etc. Terminate employees per company policies & procedures. • Works assigned tickets, vulnerabilities and patching as assigned. • Troubleshoot and provide solutions to hardware and software problems. Install, upgrade, repair, and remove hardware and software as necessary. • Develop and present application and user documentation and training for supporting departments across the organization. • Acts as a liaison between customer and technical escalation points within the IT team. • Install application software necessary to complete job functions. • Update and maintain standard operating procedures on software and hardware deployments, account administration, and helpdesk tasks. • Recommend equipment upgrades to environment as business needs dictate. • Assist in projects as assigned by IT management. • Comply with policies and procedures as required. Minimum Requirements (Education & Experience) • 0 to 6 months experience or equivalent education in a helpdesk or service desk environment: IT administration with Windows 7 Windows10. PC imaging and hardware deployment, group policy, workstation setup, remote assistance, Microsoft Active Directory and DNS preferred but will train right person. • Associate's degree in computer science or related field preferred. Preferred Requirements (Education & Experience) • Bachelor's degree • A+ highly desired Minimum Requirements (Knowledge, Skills & Abilities) • Intensive analytical skills necessary to comprehend real time production desktop performance along with maintaining best practices of desktop functionality • Comprehension of networking/distributed computing environment concepts. Good technical skills with a thorough understanding of data communications and data center technology. Ability to implement and maintain a proactive support environment with Windows configurations on server support. • Ability and willingness to cover on-call responsibilities on a rotating basis. Attention to detail a must. Other Requirements/Information • Weekend and evening hours may be required. Travel up to 10% may be required. This position supports multiple offices in North West Arkansas, Nevada, Tennessee, and Washington, DC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOC - Know Your Rights Poster. NOTE: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. It is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the Company

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Osaic Careers Technology Support Opportunity in Financial Services Technology Support Specialist II Role Type: Full time (5 days Weekly in Office) Salary: $60,000 - $70,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust. Responsibilities: Maintains a thorough working knowledge of all applications on the network Implement network security measures to protect against unauthorized access and cyber threats Manage firewalls, intrusion detection/prevention systems, and access control policies Maintain on premise Windows Server administration Conduct network vulnerability assessments and remediation Plan for future network growth and scalability needs Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure Develop and maintain the organizations Information Security Policies and Procedures Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations Ensuring technology standards and best practices are met Assist the Technology Officer to test and maintain disaster and emergency recovery plans Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc. Works with other departments to use new technologies to streamline company policies and rules Evaluates new technology and makes recommendations on technological solutions Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority Refers problems to appropriate individuals and ensures answers or information is received by inquiring party Ability work independently and in a team environment Maintains strict confidentiality of all records and data received and produced. Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts. Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer. Comply with all company policies and procedures, state laws and regulations. Participate in required annual BSA/AML/OFAC and Compliance training. Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position. Understand business implications of decisions; display orientation to profitability; align work with strategic goals. Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions. Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. All other duties as assigned Education Requirements: High School Diploma or equivalent (GED) required. Basic Requirements: Salesforce knowledge is a plus Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel. Effective communication and leadership skills. Ability to analyze complex problems and identify appropriate solutions. Ability to make rule based and analytical decisions. Ability to organize, prioritize and handle multiple tasks. Ability to conduct training needs analysis. Ability to pay close attention to detail. Ability to maintain complete confidentiality of information Ability to effectively function as a team player Ability to be at work on a regular and predictable basis

Nevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application: * The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents. * Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. * Please note, recruitment will close without notice when a hiring decision has been made. If you need assistance or have questions regarding the application process, please contact the Human Resources department at ************** or *********************. Job Description Nevada State University invites applications for the position of Student Worker - ITS Online Help Desk Support for the Information & Technology Services department. About the institution: Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely underserved student population. Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else. Nevada State University continues to grow as an institution of higher education. In Fall 2024, the enrollment surpassed 7,500, with 7,464 undergraduate students and 85 graduate students. A majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students, of which 41% are Hispanic, 13% are Asian/Pacific Islander, 9% are Black/African American, 22% are White, and 6% are multiracial. We celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish. In order to strengthen the university and progress its mission, the university dedicates itself to intentional and ongoing reflection to meeting the evolving needs of Nevada State University, the surrounding communities, and the State of Nevada. We seek applicants who are passionate about working with this promising student population and collaborating with faculty and staff across departments to make a lasting impact in developing our institution and our community. We encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education. Core Responsibilities: * Provide tier 1 technology phone, online, and walk-in support for Nevada State University students, faculty and staff: * Ticket creation and work order routing * Password resets * Basic troubleshooting, training, and configuration issues related to hardware, software and campus network services * Remote troubleshooting assistance to end-users * Assist in the development of training materials and knowledge base articles related to computer use and software applications. * Assist ITS staff with regard to events, classroom services, hardware & software deployments and other related activities. * Arrive for scheduled work hours promptly. * Adhere to security policies and code of confidentiality related to department operations. * Maintain work area and equipment in a clean and orderly condition. * Maintain high-level of professionalism at all times. * Understand and follow written and orally communicated instructions. * Provide feedback to management to improve and streamline business processes and best practices. Minimum Qualifications: * Must be in good academic standing and maintain a GPA of 2.0 or higher. * Must be enrolled as a degree seeking student with a minimum of 6 credits in the current or upcoming semester at Nevada State. * Must have a minimum of one (1) year customer service experience. * Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas). Please note: Applicants must meet the posted minimum qualifications at the time of application in order to be considered for the position. Preferred Qualifications: * Strong customer service skills. * Strong written and verbal communication skills. * Ability to diagnose and resolve end user computing related issues. * Ability to maintain accurate record keeping and logs. * Ability to learn and provide training on various software applications. * Ability to work under minimal supervision. * Basic troubleshooting skills related to: * Internet, web browsers, and related plug-ins * Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) * Wired and wireless network systems * Operating systems including Windows and MacOS Work Hours: Student employees can work up to 19.5 hours per week. Hourly Rate: $14.00 per hour. Special Instructions for Internal NSHE Applicants Nevada State University employees or employees within the Nevada System of Higher Education (NSHE, UNLV, UNR, NSU, CSN, TMCC, WNC, GBC, or DRI) MUST use the "Browse Jobs" process within Workday to find and apply for jobs at Nevada State and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application. Exempt No Full-Time Equivalent 0.0% Required Attachment(s) Please note, once you submit your application the only attachment(s) viewable to you will be the attachment(s) to the resume/CV section of the application. Any additional required attachment(s) to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment(s) will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at *********************. Please upload the following documents: * Detailed resume listing relevant qualifications and experience; * Copy of Fall or Spring schedule and proof of current GPA; * Cover Letter indicating why you are a good fit for the position and Nevada State University; * Names and contact information of three references (you will be notified before references are contacted). Applications that do not include the required uploaded documents may not be considered. Student candidates are encouraged to visit the Career Services Center (RSC 128 | ************ | **********************) to receive assistance with their resume, cover letter, and/or interview skills. Posting Close Date 06/30/2026 Note to Applicant Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. Nevada State University does not currently sponsor Visas, all applicants must be eligible to work in the United States without sponsorship. Nevada State University

WHO WE ARE… ASTOUND is a global experiential powerhouse with three core verticals: Brand Experiences, Sports Experiences, and Immersive Entertainment. From trade shows and large-scale events to experience centers and IP-driven attractions, we create programs that combine creative excellence, operational discipline, and ROI-focused outcomes. With over 200 employees, a 350,000 sq. ft. production facility, and execution in more than 40 countries, ASTOUND is defining what the modern experiential partner looks like. Now, in our 25th year, we are expanding into a growth engine for our clients-powered by AI, integrated creative, and next-gen content strategy-and for the business itself, driving both revenue and enterprise value. JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department, supporting the Systems Administrator working on troubleshooting, installation, and implementation of systems. This position is best suited to a junior IT professional who is approachable, patient, and comfortable interacting with end-users across the entire organization. The ability to communicate clearly, effectively, and genially with both technical and non-technical users is the key to success. KEY RESPONSIBILITES: Provides technical assistance and support for incoming inquiries, requests, and issues related to hardware, software, network connectivity and application support Ensures users/customers are provided with professional, courteous, and timely support and service Installs, modifies, and makes minor repairs to computer hardware and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity. Consults with users to determine appropriate hardware and software needs and assists in placing orders. Tests compatibility of new programs with existing ones. Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications. Installs software and necessary applications for workflow. Carries out software, network, and database performance tuning. Documents hardware and software updates. Strong ability to manage productive relationships with both external and internal users Ability to work independently and in a team environment High degree of personal initiative Adaptable to changing priorities and ad hoc requests Superior Microsoft Office skills, including Word, Excel, and Visio Courses or experience in some of the following areas: computing science, information systems or equivalent programs Install and configure hardware and software components Prioritize and manage all open requests to ensure that they are resolved accurately and in a timely manner Contribute to the development and maintenance of standards, policies and procedures regarding all IT-related items Assists with the implementation and execution of new/upgraded systems implementation and other IT-related projects Conducts equipment and vendor research, and works with 3rd party vendors to implement new systems or resolve issues Manages the maintenance of all hardware and software Performs other duties as assigned QUALIFICATIONS: Bachelor's degree in computer science or engineering or related field, preferred 0-2 years of experience in a similar role Experience with Microsoft Windows 7 and 10, Mac OSX, Active Directory, imaging, server/storage solutions including file replication, and network administration (e.g., switching, firewall, VPN) Experience troubleshooting systems Skilled in database programming and software installation Proficient with MAC and OS Excellent written and oral communication skills Familiar with a range of software and hardware Demonstrated experience as a support analyst in a corporate environment Valid driver's license (G class) THE VALUES YOU ALIGN WITH: Just as important as the skills you bring to our team are alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market-leading experiences for our clients. Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism. Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences. Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results. Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences. Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts. BENEFITS AND COMPENSATION: The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match. Excellent Medical Insurance Excellent Dental Insurance Excellent Vision Insurance Paid Time Off, Holiday Pay 401K matching program after 90 days of employment 100% Company Life and Long-Term Disability Coverage Employee Referral Program DIVERSITY COMMITMENT: We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission.

General information Name NightOps IT Support Specialist Ref # 1944 City Las Vegas State Nevada Country United States Work Hours 6p - 3a PST Function Information Technology Description & Requirements Job Description As the NightOps IT Support Specialist, you are the first line of defense when most of the organization is offline. You'll own nightly ERP escalations, respond to site/network connectivity issues, handle time-sensitive warehouse calls, monitor infrastructure health, and drive down the after-hours ticket queue so the day team starts clean. You'll partner with daytime IT to ensure seamless handoffs and consistent service levels. Responsibilities Include Incident Response & Escalations: * Serve as the primary after-hours point for ERP incidents and escalations, triaging alerts, restoring service, and engaging on-call SMEs or vendors when needed. * Respond to site/network connectivity degradations and outages; execute standard operating procedures (SOPs) for WAN/LAN/Wi-Fi troubleshooting and failover. * Answer warehouse operations calls (e.g., scanners, labelers, WMS access, shipping stations) and resolve issues that block fulfillment and logistics. * Coordinate with other IT teams and external partners to drive timely resolution of critical events. Monitoring & Reliability: * Proactively monitor infrastructure (servers, networks, cloud services, security alerts) and investigate anomalies before they escalate. * Perform routine off-peak maintenance (patches, reboots, health checks) to minimize business disruption. Ticketing Queue Management: * Own the after-hours ticket queues: review, prioritize, resolve, and document; drive backlog clean-up so queues are "day-ready." * Meet or exceed published SLAs and contribute concise shift notes for the day team handoff. Client & Endpoint Support: * Provide remote support for Windows/mac OS endpoints and mobile (iOS/Android) used in operations and leadership. * Assist with Intune-based deployments, updates, and secure re-imaging; manage equipment shipping/returns for remote users. Collaboration & Continuous Improvement: * Keep crisp shift reports and incident records; communicate open issues and risk items to daytime IT. * Partner with corporate/regional IT to align after-hours practices to enterprise standards and contribute to playbook improvements. Qualifications & Skills Required - * 2+ years in an IT support / service desk / NOC role with hands-on troubleshooting across hardware, software, and networking. * Strong fundamentals in Windows, mac OS, and mobile OS support (iOS/Android). Working knowledge of ITSM platforms (e.g., ServiceNow, Freshservice) and remote support tools; disciplined ticket hygiene and documentation. * Network troubleshooting (DNS, DHCP, VPN/WAN/LAN, Wi-Fi) and familiarity with security alerting/response concepts.Clear, calm communication under pressure; ability to work independently on overnight shifts, with occasional weekend coverage. Preferred - * Microsoft 365 / O365 administration exposure (Entra ID/Azure AD, Intune, Teams). Certifications such as CompTIA A+, Network+, or ITIL Foundation. * Experience with enterprise/ERP environments and warehouse technologies (WMS, RF scanners, label printers) Compensation & Benefits BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. About BradyPLUS: BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ****************** BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities. *

The IT Support team maintains the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. Because of the nature of the job, some companies may require their IT Support to undertake shift work. IT Support duties and responsibilities of the job When compiling an IT Support job description, here is a selection of duties to include: Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staff members IT Support job qualifications and requirements Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following: Computer Science Computing Engineering There are also a number of qualities that candidates should be expected to display: A technical, logical thought process Problem-solving skills An ability to stick to strict deadlines An ability to prioritise and delegate A keen eye for detail

Job DescriptionDescription: Be a proactive and versatile IT Support Specialist working in a small but dynamic team. As the sole IT Support Specialist, you will be responsible for providing general IT support, managing IT systems, and assisting with the overall smooth running of our technical operations. You will be the main point of contact for support related inquiries. Investigate and resolve software and hardware issues reported by end users. Must understand general PC networking, hardware, and Microsoft Products. Understands Salesforce functions and performs basic administrative functions within Salesforce. Understands the troubleshooting process and related concepts. Conducts research regarding the subject matter when needed. This position will communicate across all levels of the organization. This role offers the opportunity to work in a fast-paced, hands-on environment with a high level of responsibility and autonomy. Essential Job Functions: Manage IT-related systems including but not limited to: Network, Servers, Office 365, Phone, Access Control, Alarm system and other applicable platforms Prioritize and troubleshoot Helpdesk requests and identify and escalate situations requiring urgent attention Maintain accurate records of support history and resolution with end users Identify and report to management any recurring support issues Diagnose and resolve technical hardware and software issues Support the setup and maintenance of user accounts, permissions, and access rights across various systems, including Salesforce. Manage workstations, iPhones, VOIP devices, printers, and other network devices ensuring all peripherals and software are working properly Identify and resolve performance issues as well as potential threats, security breaches, etc., and handles judiciously Report all potential integrity breaches, unresolved issues, problems or requests to management Apply updates to end users and ensure all devices are protected with up-to-date virus protection Assess IT needs for end users - including center staff - and report to IT Manager/Director on an ongoing basis Relocate IT/Phone equipment as requested by Department Managers Remain current with system information, changes and updates Perform admin functions in Salesforce, i.e., password resets, workflows, user set ups Develop an understanding of our business processes and how they correlate to our CRM and IT processes Any other assigned duties Regular and reliable attendance is an essential function of the job Requirements: Knowledge, Skills and Abilities: Strong interpersonal skills with ability to communicate effectively and professionally within all levels of the organization while remaining customer-focused and results-driven Ability to remain patient and calm when dealing with end users at all levels Strong customer service skills and the ability to communicate technical information to non-technical users. Must be trustworthy with an understanding of confidentiality. Must possess strong attention-to-detail skills Able to work independently as well as within a team Manage multiple priorities effectively A proactive problem solver who can take ownership of tasks and find solutions Qualifications: Proven experience as an IT Support Specialist, Help Desk Technician, or similar role in a small to medium-sized business environment. Proficiency in troubleshooting hardware and software issues. Strong understanding of computer systems, networks, and software applications (e.g., Microsoft Office 365, SalesForce). Familiarity with basic networking concepts (e.g., TCP/IP, VPN, DHCP, DNS). Experience with both Windows and Mac OS platforms Basic understanding of security practices and data protection policies. Requirements: · Associate's degree or Trade School preferred or equivalent work experience in Information Technology · 2+ years of previous helpdesk experience

The IT Network Administrator is responsible for overseeing an organization's computer systems or database networks to ensure proper maintenance and security. Their duties include working with other IT staff and company employees to identify network or computer system needs, overseeing the installation of new hardware or software and using employee feedback to isolate issues. Duties and responsibilities ; Pay range- $85k to $115k/Yearly - DOE Installing and configuring network hardware and software Creating and managing network users, user environment, directories, and security Maintaining, repairing and upgrading network and server systems Monitoring network performance to determine whether adjustments need to be made Ensuring network connectivity throughout an organization's LAN/WAN infrastructure is on par with technical considerations Maintaining firewalls, virtual private networks, web protocols, and email security programs Resolving network-related issues reported by users Implementing and maintaining disaster recovery solutions Training network staff to provide support Developing and maintaining network performance records and logs Perform related and/or other duties as required. Requirements Proven experience as a IT Network Administrator or similar role in the IT field. Experience with network protocols and network management systems. Familiarity with operating systems, internet security and data privacy principles. Experience with network diagnostic, monitoring and analysis tools (e.g., SolarWinds network tools). Ability to set up and configure server hardware. Understanding of complex information and requirements. Professional certifications such as CCNA, CCNP, Network+ are a plus. BSc degree in Computer Science, Information Technology or relevant field. Salary Description $85k - $115k/yr -DOE

Coordinate with the IT Management for tasks that arise for day-to-day operations of various computer systems and hardware. They will provide on-site administration for software users in a variety of work environments, including, but not limited to, professional offices, workgroups or departments, and share services information services. Principle Responsibilities and Duties Configure, deploy, and maintain computer hardware and software. Receive, install and test all new Business Computer Hardware. Assist all departments with computer related issues. Meets with users for requirements of computer forms, designs, programs and implements user approved forms. System includes but not limited to: hotel, back office, gaming systems, etc. Follows SOPs and updates SOP appropriately. Ensure computing systems are operating in compliance with the Gaming Control Board regulations. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Ability to meet with users for issue requirements analysis, then design and program into a working system. Ability to communicate with staff on a technical level. Ability to communicate with co-workers on a non-technical level. Competent in oral and written communications. Ability to learn computing systems from both a technical and user point-of-view. General Job Responsibilities and Duties Maintain a high quality of guest service according to Silverton Be Amazing Service Standards. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Adhere to all appearance and uniform standards. Maintain an open line of communication with Managers. Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors. Ability to accept performance feedback in a professional manner. Regular attendance on all scheduled shifts is considered an essential function of the job. Arriving on time for all scheduled shifts is considered an essential function of the job. Other duties as assigned. To perform the job successfully, an individual should demonstrate the following Silverton Values : Character: Always do the right thing and treat everyone with dignity and respect Collaboration: Celebrate Diverse ideas, thoughts and talents. Care: Be KIND to yourself and each other. Fun: Our guests are here to have FUN, so we should have FUN, too. Excellence: Be Amazing! Qualifications Skills, Education & Other Requirements High School diploma or G.E.D. Information Technology 1 st level support experience PC Hardware Experience Customer Service Abilities Required Work Cards Identification that establishes identity Identification that establishes the right to work in the United States Gaming card registration Machinery, Work Equipment, Programs, Software, Hardware Used Windows Server Intel Based Computers/Servers Active Directory Cisco Operation Systems Windows 7 & 10 Operating Systems Software management tools iSeries preferred Microsoft Office Suite Business Computer Hardware Physical Requirements of Job Rarely - the activity is performed from 1% - 25% of the duration of the shift. Occasionally - the activity is performed from 26% - 50% of the duration of the shift. Frequently - the activity is performed from 51% - 75% of the duration of the shift. Continuously - the activity is performed from 76% - 100% of the duration of the shift. Not Applicable (N/A) - this activity is not performed during the performance of this job.

The Corporate I.T. Administrator is responsible for providing expert level I.T. support to Company Executives and staff at our Corporate office. The position requires regular hours in the Corporate office, and on-call responsibilities outside of staffed hours. Incident resolution, request fulfillment, and project planning are all regular events in this fast-paced support position. Description: Responsible for practicing, supporting, and promoting Station Casinos' “We Win Hearts” Company-wide culture. Providing onsite and remote support for Station Casinos organization and Senior level Executives on a daily basis. Serve as the primary point of contact for the Leadership Team and the Executive Assistants who support them 24x7. Establish trust with the Leadership Team by performing expert technical support while maintaining confidentiality and showing discretion. Ensure the highest levels of customer service in a collaborative environment with a keen focus on helping people resolve issues and problems. Independently resolve complex, break/fix issues following any issue until its resolution. Lead and assist with root cause analysis as it relates to desktop computing, peripherals, smart phones, tablets and print devices throughout the Corporate office. Strong task management skills: ability to prioritize, triage, resolve and escalate in an efficient and effective manner. Interact with IT functional groups and establish relationships cross-functionally to drive escalations to closure. Ability to explain technology concepts/procedures/policies in a non-technical way; collaborating and coordinating with members of other teams to track, isolate and resolve technical issues. Establish trust with the Leadership Team by performing expert technical support while maintaining confidentiality and showing discretion. Setup and monitor high-priority meetings utilizing collaboration and AV services. Excellent communication skills with the ability to adjust communications based on the audience. Looks for opportunities to continuously improve our processes and solutions, partnering with I.T. peers and business partners. Descriptions: Must be at least 21 years of age. Must have or be able to acquire a Nevada Gaming Control Board Gaming Card. Proven communication and customer service skills. Passion for innovation and technology. At least 2 years of experience providing Executive Desktop support. At least 5 years installing, configuring, and supporting desktop hardware and peripherals. At least 5 years installing, configuring, and troubleshooting end-user applications, including MacOS and iOS (iPads, Macs, iPhones, etc.) and Android devices. Strong technical troubleshooting abilities and excellent communication skills. Must be technically proficient and a problem solver that can think outside the box. Maintains confidentially and operates ethically at all times. Must be flexible, willing to do whatever it takes to provide amazing service with a smile to our Team Members at all levels. Organizational skills, time management and impeccable attention to detail. Self-direction, dependability, motivation, focus, and driven to achieve results. Experience with remote imaging and management tools. Experience working with Microsoft and Apple OS, MS Office O365. Familiarity with DNS, DHCP, TCP/IP, Microsoft Active Directory Security Exchange. Understanding of ITIL processes, e.g., Incident, Problem, Change, and Knowledge Management. Experience with ticketing platforms, e.g., ServiceNow.

IT Systems Administrator Full Time (40 Hours) Monday - Friday Headquarters 630 Trade Center Drive Las Vegas, NV 89119 PURPOSE: The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, “Excellent Member Service and Financial Solutions - For Life,” by providing outstanding service to both members and internal members. To deliver service in alignment with our Service Commitments: I will earn respect and build trust by acting with integrity in every situation. I will understand my role in supporting the team to achieve our purpose. I will focus on people over products and build lasting relationships. I will take ownership and accept responsibility. I will treat my coworkers with the same high standards as I treat my member. I will continuously look for ways to improve myself, my credit union, and my community. I will accept there is no “they”. We are one working toward the same mission. I will commit to the core values. Meet all established service goals. SUMMARY: Under the direction of the IS Manager, the IT Systems Administrator will work along aside the IS Team to provide application support for all SSSCU systems. Oversight of key systems such as: Symitar Host Cloud VOIP Solution (RingCentral) Diebold and NCR ATMs Lending and Collection Platforms (Encompass, Temenos) Data Protection Solution (Commvault) Other system applications as needed ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. ATM Support; Support all SSSCU ATMs to ensure they meet industry and organizational standards and arranges for upgrades when needed. Recommend to IS Manager replacement or significant upgrades as needed. Produce and maintain detailed technical documentation for ATM fleet. Work closely with other IT staff and service affiliates as necessary to ensure uninterrupted ATM services and to solve day-to-day operational issues. Consults with others (internal management and external vendors) about issues such as equipment performance, output quality, and maintenance schedule. Maintain relationships with key ATM and IT vendors Assists Network team in troubleshooting WAN/LAN/Internet problems as it relates to ATM network Remains abreast of computer technology with an emphasis on ATMs Serve as cornerstone for escalating server issues; provide timely response to employee escalations. Perform other duties, as assigned. Application Support Responsibilities: Providing software application support under the supervision of the IS Manager. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with internal users to improve application performance. Establishing the root causes of application errors. Keeping a record of configuration changes and scheduling application updates. Documenting processes and monitoring application performance metrics. Providing front-end support to users in other departments. Perform application upgrades, maintenance fixes, and vendor-supplied patches and ensure all applications are up to date and running as expected. Maintaining and updating technical documents and procedures VOIP System; Oversees all aspects if credit union telecommunication system(s). Analyzes telecommunication needs from both user and technical points of view. Install, troubleshoot, repair, and maintain telecommunication equipment and services. Identify future telecommunication technology opportunities and their application to the business. Manage all call flows to support the needs of departments and call menus Administer add, moves, changes to telecommunication systems Maintain and audit telecommunication user and device accounts on a regular basis Check help desk tickets for entries on telecommunication issues; prioritize and respond to help desk tickets as, appropriate. Produce and maintain detailed technical documentation for telecommunication system. Helpdesk; Manage self in helpdesk queue to help assists end users with network, hardware, and software problems, either by telephone or on-site support when possible. Create tracking tickets for incoming requests and, as necessary, assign to appropriate area for resolution. Monitor tickets for timely completion. Works closely with other IT staff in an efficient and effective manner to reach department goals. Works with users at all levels of the organization as required analyzing and defining system requirements and business processes and recommends solutions necessary to solve business problems. Coordinate the repair of defective equipment with our service provider maintaining inventory of all items in service. Responds to service calls which may include travel to appropriate branch locations. Perform other duties, as assigned. EDUCATION and/or EXPERIENCE: High School degree with a minimum of three years related experience and/or training; or equivalent combination of education and experience. Some college preferred. Strong understanding of application support, telecommunication PBX Systems and knowledge of Voice over IP. Possess strong writing skills, professional-level grammar, spelling, and communication skills. Excellent project management skills and ability to prioritize. Strong attention to detail, highly organized. *ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED* **SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED** SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE) DRUG-FREE WORKPLACE

Job Title: IT Systems Administrator

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members. This role will pay an hourly rate of $25.00-$30.00. Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching. This position will remain open until March 13, 2026. Responsibilities Install, configure, and troubleshoot computer systems, hardware, and software. Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting. Follow established procedures and processes for computer maintenance. Provide training and support to team members in the use of computer systems and software. Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. Set up new employees' technology, including laptops, desktops, and mobile devices. Provide onboarding training on how to use the company's IT systems and applications. Excellent customer service skills over the phone, by email and in-person. Provide technical support to employees who are having problems with their hardware or software using help desk software. Support the company's digital signage network. Troubleshoot problems and ensure that the network is secure. Administer the company's O365 environment. Conduct a weekly cybersecurity review of all systems, emails, and endpoints. Check for malware, vulnerabilities, and unauthorized access through Sophos. Work with employees to understand their needs and then recommend solutions that meet those needs. Other duties, responsibilities and/ or projects as assigned. Qualifications 2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems. A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired. Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements. Experience in public facility preferred. CompTIA A+ certification desired. An understanding of how PCs function in a networking environment. Principles and techniques of maintenance and repair for PC systems and related equipment. A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets. Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point. Safe work practices. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary -- Essential Functions/Duties Under general supervision of a senior-level engineer, a Field Engineer II performs a variety of fundamental field engineering tasks involved in the installation, operations, testing, and maintenance of electronic equipment and systems. Employee will be responsible to perform the following functions/duties: Experience with design, implementation, testing and maintenance on network and telecom equipment and systems. Requires experience across different types of networking equipment and associated technologies. Strong understanding of WAN/LAN systems used to transmit voice, data and video across digital and fiber optic WAN/LAN infrastructure. Experience with network layers 2/3 and TDM networking equipment. Experience with commercial carrier services and managing the system interconnects. Ability to manage, troubleshoot and repair physical logical network infrastructure. Desired** Qualifications Experience with CISCO network equipment. Experience with CIENA Optical Transport Network equipment. Requirements -- Education, Technical, and Work Experience An associate's degree in engineering or other technical discipline, or formal academic/vocational/military training and a minimum of 7 years of technical/professional experience in the specialty field are required for this position. In addition, a Field Engineer II must possess the following qualifications: Professional knowledge of applicable engineering concepts and principles and familiarity with related engineering fields Practical knowledge of test methods and practices sufficient to perform routine to more complex engineering procedures and to prepare or make minor modifications of standard test procedures or test equipment work instructions Effective verbal and written communication skills Planning/organizational skills Salary The expected salary range for this position is $72,800.00 to $99,840.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance **Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12 #LI-MS1

Full-time Description Be a proactive and versatile IT Support Specialist working in a small but dynamic team. As the sole IT Support Specialist, you will be responsible for providing general IT support, managing IT systems, and assisting with the overall smooth running of our technical operations. You will be the main point of contact for support related inquiries. Investigate and resolve software and hardware issues reported by end users. Must understand general PC networking, hardware, and Microsoft Products. Understands Salesforce functions and performs basic administrative functions within Salesforce. Understands the troubleshooting process and related concepts. Conducts research regarding the subject matter when needed. This position will communicate across all levels of the organization. This role offers the opportunity to work in a fast-paced, hands-on environment with a high level of responsibility and autonomy. Essential Job Functions: Manage IT-related systems including but not limited to: Network, Servers, Office 365, Phone, Access Control, Alarm system and other applicable platforms Prioritize and troubleshoot Helpdesk requests and identify and escalate situations requiring urgent attention Maintain accurate records of support history and resolution with end users Identify and report to management any recurring support issues Diagnose and resolve technical hardware and software issues Support the setup and maintenance of user accounts, permissions, and access rights across various systems, including Salesforce. Manage workstations, iPhones, VOIP devices, printers, and other network devices ensuring all peripherals and software are working properly Identify and resolve performance issues as well as potential threats, security breaches, etc., and handles judiciously Report all potential integrity breaches, unresolved issues, problems or requests to management Apply updates to end users and ensure all devices are protected with up-to-date virus protection Assess IT needs for end users - including center staff - and report to IT Manager/Director on an ongoing basis Relocate IT/Phone equipment as requested by Department Managers Remain current with system information, changes and updates Perform admin functions in Salesforce, i.e., password resets, workflows, user set ups Develop an understanding of our business processes and how they correlate to our CRM and IT processes Any other assigned duties Regular and reliable attendance is an essential function of the job Requirements Knowledge, Skills and Abilities: Strong interpersonal skills with ability to communicate effectively and professionally within all levels of the organization while remaining customer-focused and results-driven Ability to remain patient and calm when dealing with end users at all levels Strong customer service skills and the ability to communicate technical information to non-technical users. Must be trustworthy with an understanding of confidentiality. Must possess strong attention-to-detail skills Able to work independently as well as within a team Manage multiple priorities effectively A proactive problem solver who can take ownership of tasks and find solutions Qualifications: Proven experience as an IT Support Specialist, Help Desk Technician, or similar role in a small to medium-sized business environment. Proficiency in troubleshooting hardware and software issues. Strong understanding of computer systems, networks, and software applications (e.g., Microsoft Office 365, SalesForce). Familiarity with basic networking concepts (e.g., TCP/IP, VPN, DHCP, DNS). Experience with both Windows and Mac OS platforms Basic understanding of security practices and data protection policies. Requirements: · Associate's degree or Trade School preferred or equivalent work experience in Information Technology · 2+ years of previous helpdesk experience Salary Description $22.00 - 27.00 per hour

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

A Systems Administrator, is responsible for overseeing the maintenance and security of company intranets and computer systems. Their duties include installing antivirus or malware protection software, responding to employee concerns or drafting documents to help employees use computer systems and coordinating with company leadership to determine new technologies that could enhance their company's computer systems. Pay Range- $75k - $100k -Yearly /DOE Responsibilities include but are not limited to: • Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers. • Coordinate with network engineering, business applications, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives. • Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and all host security systems. • Manage all operating systems and end-user software. • Manage communications (e-mail, IM, etc.) and connection solutions, including workstation connectivity, local area networks, company website, intranet, and Internet applications. • Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance with business needs and industry best-practices regarding privacy, security, and regulatory compliance. • Maintain input/output fleet, including printers and scanners. • Maintain end user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance. • Perform network and security audits. • Perform and test routine system backups and restores. • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary. • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. • Support application development teams throughout project lifecycles. • Analyze system, server, application, network, and input/output device performance. • Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. • Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts. • Create required reports in response to business user needs. • Participate in negotiations with vendors, outsources, and contractors to secure software products and services. • Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use. • Perform related and/or other duties as required. Requirements • Bachelor's degree in the field of computer science and/or 5+ years of equivalent work experience. • Certificates in ITIL Foundation 3+, MCSE or CompTIA Server+ preferred, O365 or M365 experience required, certifications a plus. Any security such as CISSP preferred. • Experience with data management. • Experience documenting and maintaining configuration and process information. • Must be able to obtain and maintain a State Gaming License. SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED: • Working technical knowledge of network, PC, and platform operating systems, including Windows 10, Windows Server (all supported versions), Cisco IOS and GUI. • Extensive application support experience with highly regulated systems, casino preferred. • Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory, Exchange, SharePoint, Dynamics, etc. • Understanding of ITIL approach, principles, and processes. • Broad understanding of IT technologies and business considerations. • Understanding of Microsoft operating system, routing and telecommunications, enterprise storage systems and data center operations. • Good working knowledge of an ITSM tool (ServiceNow is a plus). • Strong knowledge of local area network administration. • Hands-on software and hardware troubleshooting experience. • Good understanding of the organization's goals and objectives. • Knowledge of applicable data privacy and practices and laws. • Strong customer service orientation. • Proven analytical and problem-solving abilities. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Ability to conduct research into hardware and software issues and products as required. • Ability to present ideas and solutions in user-friendly language. • Highly self-motivated and directed. • Keen attention to detail. • Skilled at working within a team-oriented, collaborative environment. Salary Description $75k - $100k - Yearly / DOE

Job Title: IT Systems Administrator Department: Information Technology Reports to: IT Operations Manager Status: Full-Time, Exempt Salary Range: $65,000 - $70,000 Summary of Duties and Responsibilities The IT Systems Administrator is responsible for the day-to-day operation, maintenance, performance, and security of the organization's networks and systems infrastructure that support business operations. Reporting to the IT Operations Manager, this role contributes to the development and enforcement of IT policies and standards, and collaborates closely with all departments to deliver reliable, responsive end-user support and services. Essential Duties and Responsibilities * Install, configure, maintain, and upgrade servers (physical and virtual) computers, servers, switches, storage and communications. * Develop, review, and implement back-up and disaster recovery procedures and plans. * Regular testing of back-up and disaster recovery procedures. * Apply security patches, updates, and vulnerability remediation. * Maintain system documentation and IT policies. * Serve as Tier II support, mentor and assist the IT Support Specialist, ensuring problem resolution of business users' issues with a high level of customer service and satisfaction in a timely manner. * Balances security and process controls with business benefits to create an effective business and operating model keeping current with industry standards and global technology developments. * Actively manages IT systems and projects including Cisco Gear, VMWare, Server environment, Cambium Networks, Manage Engine, and is lead with any consultants on any advanced system support. * Assist with development, implementation, and enforcement of all IT policies and procedures to the standards that are required by management. * Oversee IT operations to develop performance reports of all systems and recommends methods to increase and maintain performance. * Perform other duties as assigned in alignment with the scope and responsibilities of the role. Education and/or Experience * Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field from an accredited college or university; or equivalent experience. * Minimum of four (4) years of progressive IT experience * Professional certifications in one or more relevant technologies preferred, such as VMware V.C.P., Microsoft, Cisco, CompTIA: A+, Network+, Security+ etc. * Exceptional experience in project and time management methodologies. * Demonstrated technical proficiency and working knowledge in several of the following areas: * Windows Server environments; 2012r2, 2016, 2019, 2022 * Enterprise Wireless Technologies * SharePoint * Email Security * VMware virtualization * Configuring Storage Technologies SAN/NAS * Advanced Active Directory Management * Microsoft Exchange/Office 365 * Helpdesk ticketing solutions. * Strong understanding of information technology systems, processes, and governance frameworks, including security, scalability, and business continuity practices. * Experience managing on-premise and cloud-based environments. Required Skills & Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have: * Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and translate technical concepts into clear, accessible language for non-technical stakeholders. * Exceptional critical reasoning, problem-solving and decision-making skills. * Highly organized with strong time management skills and the ability to balance multiple priorities, projects, and deadlines in a dynamic, fast-paced environment. * Self-motivated and proactive, with the capacity to work both independently and collaboratively to achieve departmental and organizational goals. * Demonstrated professionalism consistent with a service-focused IT environment, including: * Strong attention to detail and accuracy * Data-driven decision-making and analytical mindset * Sound professional judgment and discretion in handling sensitive information * Ability to interpret, analyze and learn new technologies. * Capability to work effectively under pressure and meet deadlines. * Demonstrated ability to build and maintain long-term, trust-based work relationships across all departments. * This position requires the ability to work varied shifts and extended hours, including evenings, weekends, and holidays, to meet operational needs. Computer Skills * Advanced proficiency in Microsoft Windows Server environments (2012r2, 2016, 2019, 2022 ) and Active Directory administration. * Strong working knowledge of Microsoft 365, Exchange, SharePoint, and related productivity and collaboration tools. * Experience with Azure Entra ID and other cloud technologies. * Experience with VMware or comparable virtualization technologies, including configuration, performance monitoring, and troubleshooting. * Familiarity with data storage technologies (SAN/NAS), backup and recovery solutions, and disaster recovery planning. * Knowledge of information security systems, endpoint protection, and cybersecurity frameworks. * Ability to leverage IT management tools and ticketing systems for monitoring, asset management, and workflow tracking. * Proficiency with the ManageEngine Suite of products and services. Physical Job Requirements The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * This position will require sitting for extended periods, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing, operating, and troubleshooting technology equipment. * Occasionally lifting, carrying, moving, pushing, and pulling up to 40 lbs. or more. * Ability to occasionally reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces. * Ability to physically stand, walk, and climb stairs on a consistent basis. * This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing. * Vision abilities include close vision, distance vision, and the ability to adjust focus to effectively use mobile devices, and electronic devices such as tablets, iPads, and computer screens. * Ability to work in environments with varying lighting conditions, including both brightly lit and dim lit areas, depending on the operational or performance space setting. * A candidate must have the physical and mental capacity to effectively perform all essential functions described. Certificates, Licenses, Registrations Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations that require employers to provide wage or salary range information to job applicants and employees. The base annual salary range for this full-time and exempt position is $65,000- $70,000 plus benefits, including insurance plans as applicable. Our salary ranges are determined by role, level, and scope of responsibilities. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by key factors such as work experience, skills, abilities, and job-related education and training. With a career at The Smith Center for the Performing Arts, you really benefit! We offer: * Creative and collaborative work culture * Competitive compensation * Comprehensive health, dental, and vision insurance plans * Employee Assistance Program- including counseling, wellness programs, and financial support services. * Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars. * Generous Paid Time Off Plan * Paid Holidays and Personal Holiday Time * 401(k) retirement savings plan eligibility on your start date with employer match * Employer-paid disability insurance coverage * Supplemental benefits are offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts. * Safe and paid parking on-site * Training and career growth opportunities * Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events. * Discounts on Starbucks products and merchandise Limitations and Acknowledgments The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request. The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Diversity, Equity, and Inclusion Mission Statement At The Smith Center for the Performing Arts (TSC) diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing-and increasingly diverse-world. We believe that a variety of opinions, approaches, perspectives, and talents are the cornerstones of a strong and flexible organization. TSC strives to champion diversity, equity, and inclusion for all.