IT Support Specialist
Technical support engineer job in Irvine, CA
We are seeking an IT Support Specialist to deliver daily end-user support, manage company devices, and maintain essential IT systems.
Responsibilities
End-User Support
Provide onsite/remote helpdesk support for all employees.
Set up user accounts, email, MFA, and application access.
Install and configure laptops, software, and company-approved tools.
Troubleshoot issues related to Windows/mac OS, network connectivity, Microsoft 365, and hardware.
Support Teams, Outlook, OneDrive, SharePoint, and other productivity apps.
Systems & Device Management
Manage laptops and mobile devices via Apple Business Manager, Meraki, JAMF, and MDM platforms.
Use RMM tools (Endpoint Central, Dell Connect, Cisco Meraki, ManageEngine) for patching and monitoring.
Support VOIP: RingCentral, DialPad, PureIP.
Platforms & Security
Support OpenText, DocuSign, and Fanxipan Dataroom.
Assist with CrowdStrike, VPNs (CheckPoint, OVPN/Fido2, Cisco Secured Connect).
Handle SSL certificate requests (Bluebit/GlobalSign).
Support Jira, Confluence, Stripe.
Physical Security
Assist with surveillance systems, access control badges, and office alarms.
Qualifications
4+ years of IT support experience.
Strong troubleshooting of hardware/software and Microsoft 365.
Experience with MDM, RMM, VPN, security, and VOIP tools.
Strong communication and customer-focused service mindset.
Bonus: Fluency in Vietnamese to support Vietnamese-speaking end users.
Help Desk Technician II
Technical support engineer job in Irvine, CA
Level 2 Helpdesk Technician
Contract to Hire, location- Irvine.
We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise.
Key Responsibilities:
Respond to user requests and incidents via ticketing system, phone, and email.
Provide in-depth technical support for Microsoft Windows 10/11, Microsoft Office, and various business applications.
Troubleshoot issues related to network connectivity, including printing, device configuration, and basic network communication (e.g., pinging servers or devices).
Support and troubleshoot Microsoft Teams and Office 365 applications.
Utilize Active Directory for password resets, account management, and user permissions.
Maintain a professional, courteous, and solution-oriented attitude while supporting end users.
Accurately document issues, actions, and resolutions within the ticketing system.
Qualifications & Experience:
Previous Helpdesk or Technical Support experience required.
Strong troubleshooting skills across hardware, software, and application environments.
Working knowledge of Windows 10/11, Office 365, Active Directory, and Microsoft Teams.
Understanding of basic networking concepts, including connectivity troubleshooting and print configuration.
Excellent customer service, written, and verbal communication skills.
Professional demeanor - friendly, reliable, and adaptable, with a positive "can-do” attitude.
Preferred Attributes:
Outgoing and approachable personality.
Ability to multitask and prioritize effectively in a fast-paced environment.
Commitment to providing an exceptional end-user experience.
Desktop Support Technician
Technical support engineer job in Irvine, CA
Title: Healthcare Technology Support Analyst
Duration: 3-6-month contract to hire
Pay Rate: $30/hr- $40/hr W2
Required Qualifications:
Ability to establish and maintain effective working relationships across the Health System by demonstrating exemplary customer service skills.
Ability to work flexible hours, including nights and weekends
Working knowledge of wireless network configurations and limitations related to a clinical environment
Strong interpersonal communication skills to effectively interface with internal and/or external customers
Understanding of Networking Terminology such as DNS, DHCP, WINS
Thorough understanding of Microsoft Active Directory and Group Policies
Prior experience supporting and configuring BioMedical devices interfacing to EMR's such as Epic, Allscripts or Cerner
Ability to independently problem solve End-user Computing issues
Prior experience supporting clinical end users in a rapidly changing environment
Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system
Comfortable with support in Clinical areas such as Operating Rooms, Emergency Department and ICU
4+ years desktop support experience in a networked business environment
Extensive experience with Windows
Experience with Device Integration middleware such as Capsule, DeviceConX and Cerner
General knowledge of Phone devices and support of communications applications such as Voalte
Experience using Microsoft Office Applications
Preferred Qualifications:
Experience working with Epic EMR and its various modules
Prior experience supporting end users in the Clinical environment
Prior experience supporting Biomedical Device Integration
Information Technology Application Support
Technical support engineer job in Brea, CA
Job Title: IT / Application Support
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
Technical Support
Technical support engineer job in Industry, CA
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technical support.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technical support requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technical support or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
Desktop Support Technician
Technical support engineer job in Orange, CA
This position will be primarily located onsite in Irvine, CA - with occasional visits to a branch location in Torrance, CA.
Position Overview: We are seeking a skilled and customer-focused Desktop Support Technician for a banking/financial institution. The ideal candidate will have experience providing both remote and onsite troubleshooting support to end-users while maintaining a high standard of customer service. This role involves working with enterprise-level tools and technologies, supporting a diverse range of hardware and software systems, and assisting with networking and server administration.
Key Responsibilities:
End-User Support:
Provide remote and onsite technical support for hardware, software, and peripherals.
Troubleshoot and resolve issues with Windows 10/11, Office 365, and other enterprise applications.
Assist users with device setup, configuration, and maintenance (desktops, laptops, mobile devices, etc.).
Active Directory and Azure Management:
Perform account management tasks in Active Directory, including password resets, account provisioning, and group policy management.
Support Azure Active Directory configurations and integrations.
Device and Endpoint Management:
Use Microsoft Intune for device enrollment, management, and policy enforcement.
Deploy software and manage updates using enterprise tools.
Networking and Server Support:
Troubleshoot basic network connectivity issues, including Wi-Fi, VPN, and LAN/WAN.
Assist with server administration tasks, including file sharing, user permissions, and performance monitoring.
Documentation and Reporting:
Maintain accurate records of support requests in the ticketing system.
Document solutions, workflows, and common troubleshooting procedures.
Continuous Improvement:
Collaborate with IT colleagues to develop and implement best practices.
Stay updated with emerging technologies and provide recommendations for enhancements.
Qualifications:
Education:
Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
Technical Skills:
Proficient in supporting Windows 10/11 environments.
Strong knowledge of Microsoft Office 365 suite (e.g., Outlook, Teams, SharePoint).
Hands-on experience with Active Directory and Azure Active Directory.
Familiarity with device and application management using Microsoft Intune.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
Experience in server administration and support is a plus.
Experience:
2+ years of experience in a desktop support or IT help desk role.
Previous experience with remote support tools and ticketing systems.
Soft Skills:
Excellent troubleshooting and problem-solving abilities.
Strong verbal and written communication skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Certifications (Preferred):
CompTIA A+, Network+, or equivalent certifications.
Microsoft certifications such as MTA, Azure Fundamentals, or MS-900.
Field Support Engineer
Technical support engineer job in Irvine, CA
The Field Support Engineer provides support for the installation, operation and maintenance of Intellian fielded products globally as required in a 24/7 operational environment. The primary focus for this role is the installation and maintenance of Intellian Ground Gateway Terminals.
Main Responsibilities
Perform Intellian assigned duties onboard, on-site and/or field Support of Intellian's products in a global environment.
Be able to perform installation and operation of Intellian products efficiently and effectively.
Understand operation of all Intellian product and be able to troubleshoot and diagnose failures on terminals equipped with Intellian products and/or services.
Work individually without support if in a remote location with correct tools and approved spares as required for job responsibilities.
Provide onsite support for Intellian ECBU and Maritime business partners globally.
Solid computing and reporting skills for maintaining data within Intellian CRM (Salesforce), as well as document handling on google drive or Microsoft office suite.
Provide technical guidance to internal and external stakeholders for Intellian technical support organization.
Ability to travel at very short notice anywhere globally.
Maintain high standard of professionalism, workmanship and cleanliness on customer site.
Adhere to all safety regulations, perform risk assessment and maintain required PPE.
Work with teams of both internal staff, subcontractors, dealers and customers.
Be self-sufficient if need be with travel plans, accommodation and attendance when unable to contact coordination or manager.
Clear, concise daily reporting to internal and external stakeholders.
Control expenditure when travelling on behalf of the company.
Completing and providing RMA forms with stock returns or inventory adjustments.
PUP, Case, TCN and Work Order; Creation, updates and completion within salesforce.
Maintain good working relationships with all colleagues and staff with the ability to assist Working with all teams and staff to assist where resource is needed.
Strong communication skills for liaising with HQ TS in Korea, as well as regional offices in EMEA and APAC.
Required Qualifications & Skills
Qualifications & Requirements:
Bachelor's Degree in an engineering principle or equivalent industry experience in a Field Support role.
2+ years' experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers.
Experience with VSAT installation, commissioning, troubleshooting and repair.
IT Network troubleshooting skills; DHCP, TCP/IPv4 & v6, Sub-netting, routing, VLANS, etc.
Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations.
Good computer skills, including Word, Excel, Outlook and Google Docs.
Strong Electrical and mechanical skills.
Physically able to lift/carry at least 50lbs and climb ladders, masts. Rigging, etc.
Ability to use forklift (training would be provided).
Ability to adapt to urgent situations and good at working under a timeline pressure.
Preferred Skills & Experience:
3 years' experience in a technical position within the maritime or teleport environment.
Experience with Installation & Maintenance of Ground Gateway or Earth Station Antenna systems.
Experience on satellite communication and other RF technologies.
Written and Verbal skills in English, Spanish, French or Korean.
Salesforce & SAP Experience.
Hours & Place of Work:
Flexibility to work weekends and holidays.
Travel up to 75% domestic and overseas.
Extended travel up to 2 weeks required.
About Intellian:
Intellian is the world's leading provider of satellite antennas and terminals, with a mission to empower connectivity so connectivity can empower the world. We are driven by a passion for innovation and agile responsiveness to customer needs. As the crucial link between satellite networks and millions of people on Earth, Intellian's leading technology and antennas empower global connectivity across oceans and continents, organizations, and communities. Strategic thinking, an obsession with quality, and a proven ability to deliver enable Intellian to invent for the future, creating mutual success for partners and customers as the world's connectivity needs evolve.
Benefits:
We offer a comprehensive benefits package, including flexible time off and paid holidays. Eligible employees also have access to medical, dental, and vision insurance, as well as short-term and long-term disability coverage. A 401(k) plan with employer safe harbor contributions is available. Additional compensation elements, such as annual performance-based bonuses, may be offered depending on the role.
IT Support Technician Level 2 (MSP)
Technical support engineer job in Lake Forest, CA
We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level.
In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable.
What You'll Do
Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks
Troubleshoot complex issues and ensure SLA compliance
Support migrations, upgrades, and endpoint deployments
Collaborate with Level 3 engineers on escalations and projects
Document and share best practices for process improvement
What You Bring
At least 2 years in an MSP or multi-client IT environment
Strong knowledge of Microsoft 365, Azure, and Windows Server
Experience with ticketing, RMM, and endpoint management tools
Excellent troubleshooting, communication, and documentation skills
What You'll Get
$29/hr - $32/hr with paid overtime
Health insurance, PTO, paid holidays, and mileage reimbursement
Certification reimbursement and paid study time
Bonus opportunities and a supportive, team-focused environment
IT Service Desk Technician I
Technical support engineer job in San Bernardino, CA
Job Title: IT Service Desk Technician I
Type: Direct Hire
We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed.
Key Responsibilities:
Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues.
Provide clear, step-by-step instructions to end-users on technical problems.
Support remote users through remote troubleshooting tools.
Escalate unresolved issues to higher-tier support.
Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps.
Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration.
Manage user access requests and accounts for designated systems.
Provide technical support to patients accessing the organization's patient portal.
Maintain and manage service desk tickets and queues within SLA parameters.
Utilize and update internal knowledge base resources to assist with ticket resolution.
Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction.
Other duties as assigned.
Qualifications:
Education:
Required: High school diploma or GED (or higher degree if hired after October 1, 2024).
Preferred: Associate degree in an IT-related field.
Certifications:
Required: CompTIA A+ (or equivalent) within one year of hire.
Preferred: HDI-CSR or equivalent.
Experience:
Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program.
Preferred: Service Desk experience in a healthcare setting.
Skills & Abilities:
Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS.
Basic troubleshooting of multi-function devices (printers, scanners, etc.).
Familiarity with iOS and Android device support using mobile device management tools.
Basic networking knowledge (TCP/IP, wireless, VoIP).
Knowledge of web programming and SQL Server is a plus.
Strong communication, multitasking, and problem-solving skills.
Ability to work independently and within a team.
High level of professionalism and customer service orientation.
Field Technician - Environmental Monitoring Systems
Technical support engineer job in Santa Ana, CA
Full-time | Pacific Standard Environmental, Inc. | Santa Ana, CA
Recruitment managed by Widger Talent
Pacific Standard Environmental (PSE) is a leader in air quality compliance and environmental monitoring services. We design, install, and maintain Continuous Emissions Monitoring Systems (CEMS) and other critical instrumentation that help industrial clients meet environmental regulations and operate safely and efficiently.
We're expanding our search for a Field Technician to join our growing team. This is a full-time, W2 role with a comprehensive benefits package and strong travel reimbursement. While direct CEMS experience is a plus, we welcome applicants with backgrounds in instrumentation, electronics, electrical systems, or automation technology who are ready to learn and develop within a highly specialized technical field.
What You'll Do
Install, maintain, and troubleshoot environmental monitoring systems and related instrumentation
Perform system calibrations, preventive maintenance, and field diagnostics
Conduct electrical and pneumatic system checks and repairs
Work both independently and collaboratively to support industrial clients across Southern California and beyond
Prepare service documentation and calibration reports accurately and on time
Participate in ongoing training to develop CEMS-specific skills and certifications
What We're Looking For
5+ years of hands-on technical experience in electrical, instrumentation, automation, or electronics systems
Strong understanding of electrical wiring, circuits, and schematics
Familiarity with PLCs, sensors, analyzers, and calibration procedures
Ability to travel regularly and work independently in the field (typical office presence 1-2 days per week)
Clear communication and strong organizational skills
Valid driver's license and clean driving record
Preferred Backgrounds
Experience in any of the following areas will be considered highly relevant:
Military training in biomedical equipment or electronic systems (Navy/Air Force)
Instrumentation Technician or Electronics Technician roles in industrial or utility environments
Completion of programs such as General Electrician (GE) or Industrial Automation Technology (IAT) from Southern California Institute of Technology (SCIT) or similar technical institutes
Why Join PSE
Independent, field-based work with autonomy and variety
Comprehensive benefits and overtime pay
Continuous professional development and training in environmental compliance and CEMS technology
Supportive team culture built on integrity, precision, and long-term client relationships
About Pacific Standard Environmental (PSE):
Headquartered in Santa Ana, PSE provides environmental engineering and compliance solutions across the Western U.S., specializing in air quality monitoring and emission control systems for industrial and energy clients.
Recruitment managed by Widger Talent.
This is a direct-hire, full-time W2 position with Pacific Standard Environmental.
Aerospace System Engineer II
Technical support engineer job in Irvine, CA
L·Garde is a full-service design, development, manufacturing, and qual test supplier to Tier 1 primes and government agencies. We provide systems engineering and skilled technicians to make your make your Skunk Works-type project a reality. With over 50 years of aerospace expertise, our deployable systems test the limits of what's possible in the harshest of environments in space, on the moon, and even on other planets.
If you're an engineer who thrives on teamwork, clear communication, and seeing your work translate into cutting-edge aerospace solutions, we'd love to talk to you.
A Day in the Life:
We're looking for a Systems Engineer who is passionate about solving complex challenges in aerospace and enjoys working closely with others to make big ideas a reality. In this role, you'll help transform mission requirements into fully engineered space systems, balancing technical performance, schedule, and cost. You'll collaborate across disciplines-design, test, integration, and program management-to ensure our spacecraft and payload systems meet the highest standards of innovation and reliability.
Key Responsibilities:
Lead systems engineering activities across the project lifecycle, from concept through delivery.
Develop and maintain system requirements, CONOPS, ICDs, and risk matrices.
Support Verification & Validation (V&V) efforts and create and maintain Model Based Systems Engineering (MBSE) models.
Partner with engineers, technicians, suppliers, and customers to resolve issues and ensure requirements are met.
Write and review test plans, procedures, and reports; analyze and post-process test data.
Contribute to design trade studies and product development planning.
Participate in major design reviews (SRR, PDR, CDR, TRR) and customer meetings.
Support proposal writing for advanced aerospace concepts.
Maintain a safe, clean, and organized work area by following 5S and safety guidelines.
Who You Are:
You have a Bachelor's degree in engineering, science, or related technical field.
2-4 years of satellite systems engineering experience with DoD, NASA, or commercial space programs.
At least 2 years in management, project leadership, or team leadership roles.
Proficiency with requirements tracking and management.
Proficiency with Model Based Systems Engineering and requirements tracking tools such as CAMEO and DOORS is a plus. Systems Engineers will be expected to have completed training for these tools within the 1st year.
Hands-on experience with hardware/software interfaces, aerospace drawings, and GD&T standards.
Exposure to SolidWorks CAD, FEA, Matlab, Thermal Desktop, CFD (Star CCM+), or LabView preferred
The ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship.
Top Secret Security Clearance a plus.
Excellent written and verbal communication skills.
Strong interpersonal skills with the ability to collaborate across all levels of the organization.
Detail-oriented, organized, and adaptable in a fast-paced environment.
Strong problem-solving mindset and passion for working in a team-driven culture.
What We Offer:
Be at the forefront of aerospace innovation by working on cutting-edge aerospace technologies.
Opportunity to wear multiple hats and grow your skill set.
Collaborative and inclusive work culture where your contributions are highly valued.
Competitive salary
Top-Tiered Benefits, 100% of both employee and dependents are covered by the company = Medical, Dental, Vision
Flexible Spending Account
Retirement and Company Match
Company-Sponsored Life and LTD Insurance
Generous Paid Time Off Policy with up to 4 weeks in the first year.
Robust Paid Holiday Schedule
Pay range: $110,000.00 - $145,000.00 per year
Join our team as an Aerospace Systems Engineer II and contribute to the advancement of aerospace innovation by taking on diverse, impactful projects in a collaborative environment, where your contributions are valued and your growth is fostered through hands-on experience.
L·Garde is an equal opportunity employer, including individuals with disabilities and veterans, and participates in the E-Verify Program.
IT Procurement Specialist - Healthcare (EMR)
Technical support engineer job in Azusa, CA
Job Title: EMR IT Specialist
Pay Range: $27/hour to $29/hour
We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment.
Key Responsibilities
Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems.
Track and prepare EMR account batch submissions to ensure timely provisioning.
Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs.
Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements.
Coordinate follow-ups on pending items and escalate issues to leadership when necessary.
Negotiate with vendors and manage procurement processes to support EMR-related needs.
Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment.
Qualifications
Strong vendor negotiation, procurement, and cost-management experience.
Proficiency with invoice management, purchase order systems, and financial recordkeeping.
Excellent organizational and analytical skills with the ability to manage multiple priorities effectively.
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders.
Proactive problem-solver able to independently identify issues and recommend or implement process improvements.
Ability to work in a fast-paced environment and adapt to shifting priorities.
Desktop Migration Technician
Technical support engineer job in Irvine, CA
Job Title: Contractor - Desktop Migration Technician
Duration: 3 months (possible extension)
Start: ASAP
We're hiring several experienced desktop support contractors to join a short-term project that migrates user devices and accounts to a new corporate IT domain and image baseline. Technicians will perform hands-on migrations, validate applications and profiles, and provide frontline user support during cutovers across multiple sites.
Core Responsibilities
Execute end-user PC migrations using standardized checklists and migration workflows.
Backup and restore user profiles and data when required.
Run PowerShell scripts and migration tools to join devices to the new domain and apply new images/configurations.
Validate business application functionality and user access after migration.
Coordinate device handoffs, returns, and logistics with on-site IT staff.
Provide clear, patient user handovers (new credentials, MFA setup, expected profile differences).
Log daily migration progress, capture issues, and escalate to central migration leads.
Prepare hardware, perform PXE booting and imaging when needed.
Required Skills & Experience
3+ years of hands-on desktop support, field IT, or systems administration experience.
Strong working knowledge of Windows 10/11 and Active Directory.
Prior experience with domain migrations, site cutovers, OS reimages, or M&A IT transitions preferred.
Comfortable scripting with PowerShell and using standard imaging/migration tools.
Excellent user-facing communication skills and professional demeanor.
Ability to follow detailed procedures, document work accurately, and work independently under direction.
Additional Details
Contract length: ~3 months with potential extension.
Schedule: May require evening and weekend work to minimize business disruption during cutovers.
Travel: On-site travel across U.S. locations is expected; travel expenses reimbursed.
Candidates must be legally eligible to work in the U.S. and able to travel to client sites as required.
Reporting: Work closely with and report to a central migration lead / IT operations team.
Ideal Candidate
A dependable, customer-focused desktop support technician with proven domain migration and imaging experience, strong PowerShell skills, and the ability to clearly communicate with non-technical users. Must be comfortable with travel, flexible hours, and executing repeatable processes in a fast-paced rollout environment.
Enablon Support Specialist
Technical support engineer job in Rosemead, CA
Enablon Certified Candidates required
Enablon Support Specialist
Domain expert on Environmental Sustainability and Management, specialist on Enablon
Support Specialist with experience in ENABLON L2 & L3 incidents support
The ideal candidate will handle user incident management, manage access requests, monitor error messages, and ensure periodic validation of active clients. Additionally, responsibilities include conducting weekly, monthly meetings, ensuring deployment stability, and creating monthly KPIs on data completeness.
Qualifications
Essentials:
• Minimum 2-year experience in supporting/ implementing Enablon software solution and 5-year experience in EHS domain
• Certified in Enablon [builder, shared function, IMS & Audit modules]
• Strong functional knowledge of EHS modules: Risk Management, Metrics, Health and
• Safety/Incident Management Systems, Audit and Shared Functions.
• Strong understanding of subject matter concepts related to environmental, health, safety, occupational health, and sustainability
• Good analytical and problem-solving skills.
• Good interpersonal, communication, and collaboration skills to work.
Preferred:
• Experience with implementing or supporting other Environment, Health & Safety (EHS)
Software products.
• Experience with EHSQ concepts and standards as it relates to the capital projects industry
Note : If you are interested please share me your resumes to ********************* or else reach me at **********.
Enablon Support Specialist
Technical support engineer job in Rosemead, CA
Enablon Certified Candidates required
Enablon Support Specialist
Domain expert on Environmental Sustainability and Management, specialist on Enablon
Support Specialist with experience in ENABLON L2 & L3 incidents support
The ideal candidate will handle user incident management, manage access requests, monitor error messages, and ensure periodic validation of active clients. Additionally, responsibilities include conducting weekly, monthly meetings, ensuring deployment stability, and creating monthly KPIs on data completeness.
Qualifications
Essentials:
• Minimum 2-year experience in supporting/ implementing Enablon software solution and 5-year experience in EHS domain
• Certified in Enablon [builder, shared function, IMS & Audit modules]
• Strong functional knowledge of EHS modules: Risk Management, Metrics, Health and
• Safety/Incident Management Systems, Audit and Shared Functions.
• Strong understanding of subject matter concepts related to environmental, health, safety, occupational health, and sustainability
• Good analytical and problem-solving skills.
• Good interpersonal, communication, and collaboration skills to work.
Network Engineer (Palo Alto, Meraki, Azure)
Technical support engineer job in Santa Ana, CA
Our client is seeking a Network Engineer to join their company for a full-time, direct hire position. The Network Engineer will design, implement, and maintain secure, high-performing nationwide network infrastructures, establishing standards, analyzing and resolving complex issues, and ensuring reliable connectivity aligned with business objectives.
Location: Onsite in Santa Ana, CA
Compensation: This job is expected to pay about $125,000-135,000 plus benefits
What You'll Do:
Designs secure network solutions that maximize the sharing of applications, information, and resources across the company.
Coordinates with multiple vendors/departments to procure network-related hardware, software, and services.
Investigates and resolves problems, inefficiencies, and performance issues.
Evaluates, tests, recommends, and implements specific network solutions.
Develops advanced/leading-edge technologies and/or concepts.
Mentor junior network admin and engineer.
Independently analyzes and provides innovative solutions to network engineering and design projects.
Reverse engineer and develop solutions/strategy for onboarding and converting acquired companies into FBM's standard network technology stack.
What Gets You the Job:
Bachelor's degree in Computer Science, Information Technology, or related field or equivalent years of experience .
5+ years of relevant experience in Network Engineering role.
Expert knowledge of TCP/IP and common routing protocols such as OSPF, BGP, HSRP and QoS
Expert knowledge of common LAN, WAN, WLAN and SD-WAN architectures and methodologies
Expert knowledge of network security including firewalls, intrusion detection and prevention, LAN segmentation and network access controls
Expert knowledge of public cloud hosting network features, strong preference given towards Microsoft's Azure platform
Proficient in disaster recovery environments and business continuity
Experience with Cisco, Palo Alto Firewalls, Palo Alto Panorama, Palo Alto Prisma Access, Meraki, and VeloCloud SDWAN is a strong plus.
Please send your resume to Hannah Xu, Senior Technical Recruiter for immediate consideration.
Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Business Network Support Engineer L2
Technical support engineer job in Irvine, CA
TP-Link Systems Inc. is currently seeking a Business Network Support Engineer 2 (ONSITE).
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
What we're looking for:
TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American-Based Business Network Support Engineer. This position will focus on our SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first point of contact. For any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner. Additionally, they document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. One should have great knowledge of business level networking.
Responsibilities:
Handle complex issues escalated from L1 Support, providing timely and effective solutions to minimize impact on customers.
Deliver remote and on-site technical support for troubleshooting and resolving product issues.
Analyze technical requirements for customer bids and proposals.
Design and deliver solutions based on TP-Link products that meet customer and business objectives.
Collaborate with sales and engineering teams to ensure successful implementation of solutions.
Work directly with key U.S. customers to address inquiries, ensure satisfaction, and build long-term relationships.
Coordinate with L3 Support teams (R&D, testing, product) to diagnose and resolve advanced technical challenges.
Deliver training sessions to internal teams (e.g., L1 Support) to enhance their technical expertise.
Conduct technical training for external customers to help them better understand and utilize products.
Update and maintain internal knowledge bases with troubleshooting processes, best practices, and solutions.
Gather feedback from customers regarding product performance and usability.
Participate in the validation and testing of new products to ensure technical readiness for market entry.
Requirements
Education & Experience:
Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.
3+ years of experience in technical support, network solutions, or a related role.
Technical Skills:
Strong understanding of networking protocols (e.g., TCP/IP, UDP, DNS, DHCP) and network architectures (e.g., LAN/WAN, VLAN, VPN)
Hands-on experience with networking devices, including routers, switches, and access points.
Proficiency in analyzing logs, packet captures, and designing technical solutions.
Experience with bid analysis and crafting technical solutions for enterprise clients is a plus.
Skills:
Excellent written and verbal communication skills in English.
Strong customer service mindset with a proactive approach to problem-solving.
Ability to work collaboratively with cross-functional teams.
Respond to urgent cases, including those requiring attention outside of regular working hours.
Relevant certifications such as CCNA, CCNP, or equivalent certifications.
Experience providing training to internal teams and external customers.
Familiarity with technical support for enterprise-level clients.
Benefits
Description
TP-Link Systems Inc. is currently seeking a Demand Planner (ONSITE).
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
What we're looking for:
We are driven by our core values of professionalism, innovation, excellence, and simplicity. Our goal is to help clients achieve outstanding global performance and to provide consumers with a seamless, effortless technology experience. As a Demand Planner, you will be responsible for all forecasting activities associated with our customers and products. The Demand Planner creates and maintains forecast models for customers, incorporating business intelligence and forecast information gathered from sales, marketing, finance, retailer replenishment analysts, and other sources. You will serve as the integration point and provide forecast modeling to key counterparts on our Sales and Marketing team.
What your future looks like:
Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
Interact with sales, marketing, and customer finance to understand demand forecast drivers.
Utilize a collaborative and consensus approach by working with Sales, Marketing and Customer Finance to obtain and ensure that current and accurate information is used for demand forecasts.
Provide input to the Supply Planning organization in developing inventory strategies on existing items, new products, and product phase-outs.
Closely coordinate and communicate customer action plans with supply planning
Requirements
Bachelor's degree preferred or related experience
2+ years prior Supply Chain- Demand planning experience required.
Industry experience is PERFERRED (Consumer Electronics).
Technical knowledge in the CE industry is a plus
Intermediate experience with Excel (Pivot Tables, VLOOKUP, Basic formulas, and data organization).
Adaptable to the fast-paced industry.
Strong work ethic with high energy and initiative
Highly detail oriented and precise in work.
Ability to multi-task and prioritize.
Excellent written and verbal communication skills.
Organized and a Problem solver
Benefits
Salary range: $95,000 - $125,000+ DOE & Bonus
Fully paid medical, dental, and vision insurance (partial coverage for dependents)
Contributions to 401k funds
Bi-annual reviews, and annual pay increases
Health and wellness benefits, including free gym membership
Quarterly team-building events
Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we're looking for people to directly influence the success of our U.S. business.
Feel a connection? Send us your resume and a cover letter telling us why you believe you're the right fit for our team.
At TP-Link Systems Inc, we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.
Auto-ApplySystem Engineer/ Technical Advisor - MSP
Technical support engineer job in Buena Park, CA
Client visits in North OC area (around Anaheim or Buena Park, CA)
Salary: $125K-$140K + Bonus | MSP Experience Required
A fast-growing and highly respected Managed Service Provider (MSP) based in La Verne, CA, is looking for a Client Technology Advisor or Technical Solutions Advisor to join their team to service their OC clients. If you're passionate about helping businesses thrive through smart IT strategy, have strong systems/network administration experience, and thrive in client-facing roles-this is your next big step.
As a CTA, you'll be the strategic technical liaison between the MSP and its clients, ensuring their IT environments are not just supported, but aligned with industry standards and evolving business goals. This is a high-impact role where your insights directly shape client success and contribute to continuous improvement across the organization.
What You'll Do
Own and maintain accurate, up-to-date documentation of client technology environments.
Conduct discovery and assessments (remote and onsite) to align client tech with internal standards.
Collaborate with Client Success Managers and vCIOs to guide technology planning and business reviews.
Recommend improvements and modernization strategies based on standards and lifecycle planning.
Act as a technical escalation point for service desk and project teams.
Support strategic initiatives and contribute to the evolution of internal best practices and service delivery.
What You'll Bring
MSP Industry experience is a must.
Experience with systems and network administration in small/mid-sized business environments.
Hands on implementation with M365, Azure, Windows/Virtual Servers, network infrastructure, firewalls, VPN, and cloud services.
Strong business acumen and ability to translate technical insight into client value.
Why Join
Paid Certifications - We invest in your growth and technical development.
100% Company-Paid Health, Vision, and Dental Insurance
401K with Company Match
Generous PTO + Bi-Annual Performance Bonuses
Family-Owned Culture - Open-door leadership, direct impact, and a team-first mindset.
Ready to work with a team that values innovation, integrity, and doing the right thing? Apply today and take the next step in your MSP career!
Business Network Support Engineer L2
Technical support engineer job in Irvine, CA
TP-Link Systems Inc. is currently seeking a Business Network Support Engineer 2 (ONSITE). Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
What we're looking for:
TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American-Based Business Network Support Engineer. This position will focus on our SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first point of contact. For any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner. Additionally, they document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. One should have great knowledge of business level networking.
Responsibilities:
* Handle complex issues escalated from L1 Support, providing timely and effective solutions to minimize impact on customers.
* Deliver remote and on-site technical support for troubleshooting and resolving product issues.
* Analyze technical requirements for customer bids and proposals.
* Design and deliver solutions based on TP-Link products that meet customer and business objectives.
* Collaborate with sales and engineering teams to ensure successful implementation of solutions.
* Work directly with key U.S. customers to address inquiries, ensure satisfaction, and build long-term relationships.
* Coordinate with L3 Support teams (R&D, testing, product) to diagnose and resolve advanced technical challenges.
* Deliver training sessions to internal teams (e.g., L1 Support) to enhance their technical expertise.
* Conduct technical training for external customers to help them better understand and utilize products.
* Update and maintain internal knowledge bases with troubleshooting processes, best practices, and solutions.
* Gather feedback from customers regarding product performance and usability.
* Participate in the validation and testing of new products to ensure technical readiness for market entry.
IT Engineer L2 (Managed Services Industry)
Technical support engineer job in Fullerton, CA
Leading MSP with over four decades of experience helping private companies and government entities modernize and secure their IT infrastructure. We specialize in cybersecurity, cloud computing, network/server management, and desktop/application support. Our commitment to employee development is unmatched - we provide hands-on training, cover certification costs, and offer paid time during business hours to help you grow your skills and advance your career.
What You'll Do:
Resolve escalated, complex technical issues beyond Level 1 capabilities
Act as a go-to expert for troubleshooting systems, applications, and network infrastructure
Manage incident tickets with SLA compliance and clear communication
Assist with designing, testing, and deploying solutions to improve system reliability
Document processes, resolutions, and best practices to empower the support team
Collaborate closely with Level 3 support, sysadmins, and project teams on ongoing initiatives
Drive continuous improvement through process automation and system optimization
Must-Have:
Strong experience in advanced technical troubleshooting within an MSP environment
MSP industry experience is a must
Ability to work humbly, collaboratively, and with a strong work ethic
Excellent communication and documentation skills
Passion for learning and improving IT service delivery
Compensation: $31+/hour + benefits and bonuses
Location: Fullerton, CA
Benefits:
Health insurance coverage
Generous PTO and paid holidays
Sick leave
Mileage reimbursement for onsite visits
Certification cost reimbursement
Bonus eligibility