Post job

Technical support engineer jobs in Hoover, AL

- 127 jobs
All
Technical Support Engineer
Technical Support Specialist
Systems Engineer
Network Technician
Level Senior Technician
Desk Support Technician
Technician Support Tier
Support Lead
Production Support Technician
Network Engineer
Information Engineer
Technical Systems Engineer
Desktop Support Technician
Information Technology Specialist
  • Mid-Level PDR Technician - $4,000 Bonus

    Carvana 4.1company rating

    Technical support engineer job in Fairfield, AL

    We're looking for Paintless Dent Repair Technicians with a minimum of 3 years of professional automotive PDR experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history, and one of the four fastest companies to make the Fortune 500. As a Mid-Level PDR Technician, you'll be expected to have experience accessing panels, use glue-pulling techniques, and repair smaller-sized dents on both steel and aluminum vehicle panels. At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company. Other perks of the Job 100% company-paid healthcare premiums Generous paid-time off and your birthday is a holiday! ASE and tool reimbursement programs Tuition reimbursement and student loan repayment How To Get Started Join the Carvana team by applying on this page, or call one of our recruiters by phone at (888) ###-####, Monday through Friday, between 6 AM and 4 PM PT (9AM to 7PM ET). We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles: Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles General qualifications and requirements Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold) Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Think you've got what it takes to join our team? Apply today! Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
    $81k-104k yearly est. 12d ago
  • Technical Support Specialist

    Pyramid Consulting, Inc. 4.1company rating

    Technical support engineer job in Birmingham, AL

    Immediate need for a talented Technical Support Specialist . This is a 06 months contract (Multi-Year Contract ) opportunity with long-term potential and is located in Birmingham AL(onsite/travel ). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94311 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide onsite technical support focusing primarily on end-user devices (computers, printers, tablets, cellphones, radios, CISCO phones, video walls, conference rooms, etc.) and specialized systems M-F with 24/7 on-call support. Provide onsite technology support for the existing DCC. Collaborate with other TO personnel to provide support, including after-hours as needed, for storm-related and critical 24/7 business operations. Manage implementation of OS and system patches/updates to minimize impact on operations. Escort vendors on-site and ensure NERC/CIP compliance. Provide consulting, including technology needs assessments, potential solutions, and automation opportunities. Work with the business and other TO departments for incident and problem resolution. Identify opportunities to educate business partners on leveraging the use of technology more effectively. Provide project management, planning, coordination, and technical support during project implementations. Build relationships with key business partners and act as a liaison between the business and TO. Partner with TO End User Analysts, TO Planning Analysts, Application Portfolio teams, and other TO groups to form a dedicated support team. Consult with business partners to ensure understanding of technology costs of TO products and services for budgeting and billing purposes. Provide technical support and consulting for employees at all levels, including executives. Aptitude to become a SME (Subject Matter Expert) for related technology tools and applications. Knowledge, Skills and Abilities. Proficient technical knowledge of office computing environments, including PC hardware, Microsoft Windows 11, Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and their relevance in solving business problems. Ability to build strong relationships with business partners, vendors, and other TO organizations. Developed effective working relationships with all levels of employees. Key Requirements and Technology Experience: Key Skills;Technical Support, Break/Fix, Repair, Windows Support, Hardware Support. Safety First, Trust, Superior Performance, and Total Commitment. Must be proactive, motivated, and self-directed. Proficient organizational skills and strong customer service orientation Ability to manage multiple projects and tasks simultaneously. Must be able to build relationships with business partners and work effectively in a dispersed team environment. Provide specialized technical support as requested or needed. Seek opportunities to learn and transfer knowledge to others. Ability to prioritize work and complete assignments with some direction. Follows safe work practices. Other Requirements Willing to work after regular business hours and on weekends, as required. Normal business hours are Monday through Friday. Pass the North American Electric Reliability Corporation (NERC)/ Critical Infrastructure Protection (CIP) background check and meet/maintain related requirements. Pass the Insider Threat Program (ITP) background check and meet/maintain related requirements. End-User Device Support, Break/Fix & Troubleshooting, Onsite Tech Support (24/7 On-Call). Customer service focused, able to meet commitments and deadlines. Demonstrated oral and written communication skills. Knowledge of existing and emerging information technologies. Ability to coordinate work across TO functions and share best practices within Client for consistent TO operations. Understanding the business of partners and their local technical environment. Ability to manage small, local projects applying technology to business problems. Excellent troubleshooting, problem-solving, and analytical skills. Experience with PC hardware repair. Duties may include stooping, kneeling, crawling, and reaching to install/check computer installations and cabling. Ability to lift and move computer equipment up to 40 pounds. Minimum of 3 years related experience in technology hardware/software deployment, troubleshooting, and problem resolution. Working knowledge of electric utility industry is a plus. A two-year degree in a technology-related field or equivalent military or work experience is required. A bachelor's degree in computer science, information technology, engineering, or a related technical field is preferred. Our client is a leading Utility Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $25-30 hourly 2d ago
  • Tier 1 Technician

    It Voice

    Technical support engineer job in Birmingham, AL

    IT Voice is a trusted leader in IT solutions, offering a full suite of services, including network management, system administration, and technical support. Guided by our core values-focus on others, own it, work smart, and do the right thing-we are committed to delivering exceptional service. Our team takes pride in prioritizing clients' needs, taking ownership of every challenge, and operating with integrity and efficiency. At IT Voice, we strive for excellence in everything we do, ensuring our clients receive top-tier support and satisfaction. Job Description: As a Tier 1 Tech, you'll troubleshoot and administer systems, ensuring smooth operations across various networks. From resolving technical issues with servers and applications to supporting end points, you'll handle a diverse array of tasks. Operating within our extensive network, you'll monitor performance, troubleshoot problems, and resolve system failures as necessary. We seek candidates unafraid to delve into IT support's intricacies and eager to roll up their sleeves. Requirements: 1-2 years of IT support experience Knowledge of Active Directory, networking, and Microsoft environments (Server 2012-2019, O365, Exchange) Familiar with remote access, antivirus tools, and documentation Update client documentation regularly Ability to lift 40 lbs. Basic understanding in networks and subnetting Comfortable working on multiple projects simultaneously Professional appearance and attitude Participate in on-call rotation Must be authorized to work in the U.S. Areas of Focus: Maintain top-level customer service; you will interact with clients so professionalism and positive attitude should be exemplary Ensure adherence to standard procedures for troubleshooting and triage Provide regular status updates to supervisors and team members Communicate effectively within the IT organization and with clients We are also a Team - so if it would bother you to take out the trash one day, it's probably best you don't apply. Nice-to-Haves: Relevant certifications such as CompTIA, MCP, MCSE, Microsoft, Cisco, Vmware Connectwise (PSA) Experience Respond to client and corporate email promptly Strong analytical and troubleshooting skills Schedule: 8-hour shift, Monday to Friday, On-call rotation Job Type: Full-time Compensation: between $19/hour and $22/hour based on experience Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person - Must be able to commute to Birmingham, AL Seniority Level Entry level Industry IT Services and IT Consulting Employment Type Full-time Job Functions Information Technology Skills Ticketing Systems Windows Server Servers Active Directory Troubleshooting IT Management ITIL VMware SQL Antivirus System Administration Computer Hardware
    $19-22 hourly 3d ago
  • System Engineer

    Seneca Resources 4.6company rating

    Technical support engineer job in Birmingham, AL

    Systems Engineer II Salary: $90,000-$110,000 Work Schedule: Hybrid (1 day on-site per week) About the Role: We're looking for a skilled Systems Engineer II to maintain and optimize server systems, middleware (JBoss, Liferay, Tomcat), and application deployments using IBM UCD and IBM Sterling FTP. You'll troubleshoot technical issues, perform capacity planning, support disaster recovery, and collaborate with IT teams on high-impact projects. This role also offers the chance to mentor junior staff and contribute to IT best practices. What You'll Do: Maintain and monitor servers, hardware, storage, and application software. Troubleshoot day-to-day issues and ensure high system availability. Configure, patch, and document IT systems; support audits and disaster recovery. Collaborate with cross-functional IT teams and vendors on projects. Mentor entry-level staff and support professional development initiatives. What We're Looking For: 7+ years in IT (or bachelor's degree + 5 years relevant experience). Experience with UNIX/Linux, Microsoft, mainframe, or network systems. Strong problem-solving, analytical, and organizational skills. Excellent communication and collaboration abilities. Familiarity with middleware platforms, application deployment, and NOC operations is a plus. About Seneca Resources: We connect top professionals with meaningful opportunities at leading organizations. Our team invests in your success, offers competitive benefits, and provides the support you need to thrive in your career. Seneca Resources is proud to be an Equal Opportunity Employer.
    $90k-110k yearly 2d ago
  • Java Application Support Lead

    Galent

    Technical support engineer job in Birmingham, AL

    Role: Java Application Support Lead Duration: Long term Contract Experience: 12+ 15 Years Responsibilities Manage stakeholder expectations regarding the success of Application Support strategies and projects Work with key stakeholders including executives, senior leaders, and a variety of customers to identify, oversee, and deliver IT application support solutions that are effective and user-friendly, and support strategic initiatives, business outcomes Develop, track and improve key performance indicators for personnel and systems Supervise, mentor, and train application support personnel, which may include geographically dispersed personnel and contractors Work and collaborate with global teams to deploy, maintain, troubleshoot, and manage application systems Manage large-scale applications/systems / projects across multiple product lines/businesses, involving significant complexity. Develop and implement solutions for managing the business application environment to include monitoring, reporting, system incident management and resolution Evaluate and improve on operational processes and metrics, procedure manuals, and systems/business process documentation Assign incoming cases to team, ensuring the resources assigned have the correct skill set and capacity to resolve application support issues and restore business capabilities Resolve customer issues, implementing and meeting L3 Application Support Service Level Agreements and improving application support processes Collaborate with internal teams (Development, DevOps, Infrastructure, Product Management, Quality Assurance, Cloud etc.) on trending issues Ensure quality of case handling (incidents, problems, requests) Build relationships with the business units/users Manage delivery of minor application bug fixes, enhancements and continuous improvement around our products and service lines Qualifications & Experience Bachelor's degree in computer science, Business Management, Information Services or an equivalent Proven ability to lead application support teams and engage across business domains Requires 5+ years of people management experience in an application support environment, preferably with co-located and remote direct reports. Previous experience with global IT service provider organizations, especially in an application support role is highly desired. Ability to consistently make decisions in a timely manner sometimes with incomplete information and under tight deadlines. Expertise with automating complex tasks and direct experience with API calls and SQL queries is a plus. Experienced in the management of Applications Support and Service Delivery Management using ITSM tools such as ServiceNow. Good functional and technical understanding of multi-tier application architecture
    $57k-80k yearly est. 23h ago
  • Network Engineer

    Altec 4.0company rating

    Technical support engineer job in Birmingham, AL

    Autonomously design, plan, evaluate and optimize highly complex network systems MAJOR RESPONSIBILITIES: Design, deploy, and maintain enterprise-grade routing, switching, and security infrastructure (Arista, Palo Alto, Aruba) Plan, implement, and administer enterprise firewalls and segmentation policies in Palo Alto Networks environments using Panorama. Support and maintain Netskope SASE (ZTNA, SWG, CASB, and NPA) solutions for secure cloud and remote access. Troubleshoot complex routing and switching issues (BGP, OSPF, VLANs, EVPN/VXLAN). Analyzes network performance metrics to identify areas for improvement and recommend solutions. Troubleshoots and resolves complex network performance issues independently. Collaborates with business units to understand network requirements and objectives. Develops and maintains network documentation including configurations, policies, and procedures. Contributes to the development and implementation of compliance standards and best practices. EDUCATION, EXPERIENCE, AND SKILLS REQUIRED: High School Diploma/GED Required Bachelor's Degree (Technical Degree Preferred) and 4 Years Relevant Experience or 6 Years Relevant Experience SKILLS/COMPETENCIES: Extensive hands-on experience with next-generation firewalls (NGFWs), particularly Palo Alto Networks platforms and Panorama management. Strong working knowledge of Aruba CX, AOS wireless, and ClearPass NAC. Familiarity with cloud security and SASE platforms, including Netskope (ZTNA, SWG, CASB, and NPA) or similar secure access solutions. Expertise in Layer 2/3 routing protocols and network security best practices. Experience with IP addressing, VLAN design, and DNS/DHCP management. Strong documentation and troubleshooting skills; comfortable in both GUI and CLI environments. Cloud Network Architecture | Design Documentation | Integration Management | Network Analysis | Network Architecture | Network Design | Network Optimization | Performance Analysis Enterprise-Wide Responsibilities: Champion continuous improvement efforts Proactive problem solving Train and mentor team members May have direct reports (less than 50% of time is spent on supervisory activities) Continued enhancement of skills and knowledge base Travel up to 25% may be required, specific assignments may have additional travel requirements All other duties as assigned Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted. Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
    $58k-72k yearly est. 3d ago
  • IT Helpdesk Technician (On-Site)

    Goodwyn Mills Cawood LLC 4.4company rating

    Technical support engineer job in Birmingham, AL

    Job DescriptionGoodwyn Mills Cawood (GMC) is one of the largest privately held architecture and engineering firms in the Southeast. GMC has an opening for IT Helpdesk Technician to support our organization in our Birmingham, AL office. This position is required on-site and will provide fast, useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. Your attention to detail, excellent communication skills, and ability to multitask will contribute to your success. Essential functions and responsibilities include: Configures and maintains user desktops, laptops, and iPhone devices and keep them updated with new software and security patches Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Provide accurate information on IT products or services Record events and problems and their resolution in Kaseya Pass on any feedback or suggestions by customers to the appropriate internal team Minimum Qualifications: 5+ Years of relevant experience Good understanding of computer systems, mobile devices, and other tech products Experience with active directory Experience mapping network drives and printers Ability to diagnose and resolve basic technical issues Excellent communication skills Good troubleshooting skills over the phone or e-mail Ability to learn custom software packages as needed Ability to work independent and self-managed Travel requirements: Occasional Travel to offices within region Equal Opportunity Employer/Disability/Veterans About GMC We believe in community, collaboration, and using the power of creativity and hard work to make a difference. Whether designing schools, parks, hospitals and other commercial developments, or providing clean water, safe streets and restoring resilient environments, GMC takes great pride in serving our communities through the transformative work we do. Every project is guided by the foundational concept that communities are built by people, not companies, and we strive to serve our communities with quality, integrity, creativity and care. One of the Southeast's most comprehensive multi-disciplined firms, GMC is equipped to provide all of the services associated with architecture, interior design, civil engineering, environmental services, landscape architecture, planning, transportation engineering, geotechnical engineering, electrical engineering, surveying and disaster recovery.
    $60k-80k yearly est. 2d ago
  • IT Support Analyst

    Bulter Snow

    Technical support engineer job in Birmingham, AL

    Are you interested in joining a collaborative team at a fast-moving AM200 law firm that offers a small firm atmosphere? Would you like to work with professionals dedicated to delivering top-quality representation for clients? Are you seeking an office environment where your contributions are valued and appreciated? Butler Snow LLP is currently seeking an experienced IT Support Analyst to join one of our office locations: Birmingham, AL, Austin, TX or Baton Rouge, LA. Take your career to new horizons and come work with us! What you would do: * Diagnose and resolve issues associated with Firm software applications and operating systems * Diagnose and resolve firm owned hardware device issues (terminals, desktops, laptops, conference room technology, phone handsets) * Create knowledgebase KB articles, as required to equip Helpdesk to resolve issues in the future without requiring escalation * Work with other IT teams to track recurring technology issues to resolution * Effectively utilize vendor support as needed * Identify and recommend production customizations and enhancements * Assist with implementation of new technology deployments or upgrades * Special projects as assigned by either the IT Support Manager or Chief Information Officer * Participate in after-hours on-call rotation for Helpdesk emergency tickets * Configuring integrated conference room technology, including equipment installation and troubleshooting What you bring: * Minimum of 2-3 years of experience in IT support * Strong problem solving and analytical skills, organizational skills, and attention to detail * Ability to work under short deadlines and demanding environments * Excellent customer service skills are a must. Daily interface with end-users will require someone with patience and understanding while assisting with issues * Prioritize providing a solution to the requester minimizing disruption, but tracking long term issues to full resolution to avoid future recurrences * Exhibit good judgment, diplomacy, and tact while working with both internal and external contacts * Maintain a high level of professionalism, integrity, and discretion in interactions with internal and external contacts * Able to organize and prioritize personal workload in a fast-paced work environment * Working knowledge of various operating platforms ex. (Windows, MacOS, iOS, Android) * Excellent oral and written communication skills. What you gain: * A phenomenal team in an extraordinary firm * Ability to grow professionally and personally * Excellent benefits: * Medical, Dental and Vision with wellness component * Free Telehealth coverage * Short- and Long-Term Disability * Pet Insurance * 401K and profit sharing (after completion of eligibility requirements) * Generous Paid Time Off Plus Paid Holidays * Tuition Reimbursement * In-house training and development If you like to learn new skills, take initiative, and solve problems and do not wait to be asked, this may be the role for you. Butler Snow is a values-driven organization with a strong sense of community. We are actively involved in community projects in our 25 plus offices throughout the United States through the Butler Snow Foundation. At Butler Snow, we believe inclusion is a key driver of innovation and creativity. We have long been committed to fostering, maintaining, and celebrating an environment where creative solutions and new ideas are welcomed. We believe our diverse workforce contributes to our competitive advantage. 002
    $32k-53k yearly est. 23d ago
  • Technical Support Specialist 1(Energy Management Systems)

    4P Consulting Inc.

    Technical support engineer job in Birmingham, AL

    Job Description Job Title :: Technical Support Specialist 3 (Energy Management Systems) Contract :: 36 Months is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management. Education& Experience Requirements • Formal education in Computer Science or related IT field or equivalent experience is required. Knowledge, Skills & Abilities • Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. • The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team oriented and sometimes stressful environment. Ability to apply excellent customer service skills • Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. • Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. • Ability to follow and properly apply both Change Management processes and knowledge-based procedures • Working knowledge of Windows based operating systems preferred • Working knowledge of AIX or other UNIX based operating systems preferred • Working knowledge of distributed computer networks is a plus. • Ability to build and maintain relationships with key customers • Ability to work nights, weekends, and holidays as a part of rotating shift • Critical thinking/Problem solving abilities Job Responsibilities · Day to day monitoring of the primary SCADA and ancillary systems for health and availability · Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel · Notification to key customers for the coordination of system outages and events that may impact other critical systems. · Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback · Thoroughly track and document cases to completion with the help of EMS Department personnel Adhere to all Electronic and Physical access policies · Day to day monitoring and support of Business Continuity and Disaster Recovery systems Other Requirements · Federal Energy Regulatory Commission Standard of Conduct must be understood and signed · The successful candidate must adhere to Separation Protocol · The successful candidate must pass all requirements required by the Southern Company Insider Threat Program. · Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected. · This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations · This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts
    $32k-53k yearly est. 14d ago
  • IT/Mobile Equipment Specialist - Vance, AL

    SWJ Technology, LLC

    Technical support engineer job in Vance, AL

    SWJ Technologie specializes in providing engineering, planning, and project management services across various industries. We are currently seeking a Mobile Equipment Specialist for a client in the automotive industry, specializing in car manufacturing. This is a long-term Contractor role based in Vance, AL that requires onsite presence. If you're eager to grow your career and make a meaningful impact on exciting projects, we look forward to your application. PURPOSE: Under general supervision this position is responsible for tracking, governance and agreement of services provided by the IT service providers with respect to but not limited to mobile service provider management, procurement and budgeting, asset and lifecycle management, as well as project management activities. IT manages Mobile Service providers to provide high quality service for lowest cost possible and best coverage across clients' facilities. IT maintains the IT hardware inventory using clients standard software and coordinates the IT asset evaluation and adoption process for mobile devices. RESPONSIBILITIES: Service Provider Management: Maintain active knowledge of all services and pricing plans offered by service providers. Make modifications to the service plans as required. Monitor costs and work with vendors to identify and realize cost savings. Ensure incidents/problems are resolved in a timely manner by vendor. Conduct periodic operational oversight meetings with the vendor(s). Ensure no overrun of the annual budget without management approval Asset and Lifecycle Management: Maintain active knowledge of clients standard devices and services, and act as a liaison to other clients sites to inquire about new service. Monitor and facilitate the fulfillment of standard service requests. Facilitate weekly management review of all open requests. Ensure mobile device inventory is documented in inventory system & coordinate replacement of devices as they approach end of life or technology evolves considering cost & time to ensure continuous operation and cost efficiency. TechBar Service Operation Support: Provide direction to TechBar (Service Desk onsite) to fulfill all functions defined in the Service Level Agreement. Monitor and facilitate the fulfillment of standard service requests. Analyze demand and utilization for improved availability and customer satisfaction. Monitor incident management process and ensure timely solution by service providers. IT Project Support: Support with determining project needs and service options from implementation to decommission of IT assets, including but not limited to asset lifecycle refresh. Ensures proactive budget monitoring and cost reduction measures. Support with monitoring and controlling according to IT organizational requirements, standards, and compliance. Ensure deliverables are met within project date. Ensure customer satisfaction Establish, monitor & continuously improve service provided by the Service Point on-site by managing Service Level Agreements in order to maintain a high level of customer satisfaction while keeping cost reasonable. Review incoming complaints, ensure provision of solution in a timely manner, provide feedback to customers and implement measures to improve the service. Analysis of related data and reporting to the IT Management. QUALIFICATIONS: This position requires a Bachelor's degree in Information Technology, Business Administration, Computer Engineering/Computer, Information Technology/Management Co-Op/ internship and/ or up to 2 years' professional experience in the following area(s): IT function or project management, preferably with 1+ yrs experience in customer service environment REQUIRED SKILLS: Knowledge of basic PC applications such as MS Office & current browsers. Team player with ability to resolve issues both business and technical. Strong negotiation and interpersonal communication skills Ability to adapt and adjust to changing schedules to meet project requirements and milestones. Demonstrated experience in service provider or personnel management. Technically competent with various software programs, such as iOS, MS Outlook, Excel, PowerPoint, etc. Service management and Managing conflict Analytical and Critical thinking skills PREFERRED SKILLS: Strong familiarity with ITIL Foundations / ITIL Bilingual in English and German. Strong business and finance background PHYSICAL REQUIREMENTS: Work is normally performed in an office, laboratory, manufacturing floor, or machine shop setting where physical work includes, but is not limited to sitting, standing, reaching, kneeling, bending, and lifting up to 25 lbs. Must be able to understand and comply with all relevant safety practices. FLSA STATUS/WORKING SCHEDULE: Location: Vance, AL Schedule: Day shift, 40h/w Assignment Start: October/November 2025 DISCLAIMER: This job description is a high-level overview of general expectations of this position. It is not intended to list every responsibility of the position, nor does it represent an employment contract of any kind. SWJ TECHNOLOGY and all of its subsidiaries (i.e., NGE EQUIPMENT and ProjectOne US) are Equal Opportunity Employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, disability status, protected veteran status, or any other characteristic protected by law. Powered by JazzHR fIzZEBkzBx
    $58k-82k yearly est. 21d ago
  • Production Support / Tech Cleaning

    Leadec Corp

    Technical support engineer job in Pell City, AL

    Team Member-Production Support Leadec Industrial Services is a leading provider of manufacturing support services to the global automotive industry. Our mission is to partner with industrial manufacturers by delivering manufacturing support services that made a measurable improvement in our customers' quality, uptime and total cost Essential Duties and Responsibilities: Complete tasks in accordance with standardized quality checklists Continually seek out opportunities to improve onsite activities Master skills associated with the versatility matrix Review current best practices resulting in efficiencies relating to time, material usage, and safety Live "Safety is Your Life" Program. Use proper personal protective equipment, i.e., hearing protection, steel toed shoes, safety glasses, etc., as required for the task at hand Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively All other duties as assigned by Leadec site management Competencies: One year of industrial experience and janitorial experience preferred Customer Service Orientation - Satisfying customers Adaptability - Willingness to deal with unexpected challenges or circumstances Problem Solving - Define problems and bring about viable solutions Servicing the Customer - Readily initiate actions to meet or exceed the needs of the customer Strong work ethic Knowledge, Skills, and Abilities: Communication Skills - Able to communicate with team members and management Language Ability - Ability to understand written job instructions Math Ability -Ability to perform simple addition, subtraction and multiplication of manhours / minutes Reasoning Ability - Ability to conduct basic problem solving Physical Requirements: Frequently required to stand and walk on concrete and/or steel surface for up to 8-12 hours. Occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl into confined spaces. You will be required to push, pull 150 pounds occasionally and lift or carry up to 30 pounds often and up to 50 pounds occasionally. Our vision standard requires the employee to have close and distance vision, peripheral vision, depth perception and focus adjustment. General Qualifications: Works in a safe manner looking for ways to improve Wears PPE Flexible schedule - willing to work unscheduled overtime, and sometimes weekends Dependable - Will be at work on time each day Reliable transportation Work in varying environmental conditions - paint shop (high humidity) Work in manufacturing environment - (fast paced) Physically can perform work - Lifting up to 50lbs, excessive walking, etc. Teamwork - can communicate with team with no challenges Follows work instructions Independence - can work without direct supervision Continuous Improvement mindset Professional communication skills Special qualifications: Manufacturing experience Tow motor experience Fork lift experience Logistics experience Assembly line experience Paint application experience Benefits: Medical Dental Vision 401K Vacation Paid Holiday Employee Assistance
    $41k-72k yearly est. 1h ago
  • Network Technician Helper

    Crosby Communications Parent LLC

    Technical support engineer job in Birmingham, AL

    Job Description Introduction: C2 Technology Group is seeking Helpers This is a full-time position. The ability to work overtime is necessary when required. Compensation: Compensation rates are based on a combination of knowledge, experience, and ability. Experience: We are interested in reliable people from the Birmingham/Hoover metro area who are strong in character and prepared to start a growing career with low voltage. Individuals will need to have an aptitude for learning, value punctuality, have a strong work ethic, and be willing to overcome challenging obstacles. Applicants must have dependable transportation. Requirements: Personal Protective Equipment (PPE) is required in some environments. It is candidates' responsibility to maintain safety equipment such as gloves, electrical grade safety rated shoes, etc. Ability to safely up to 50 lbs. and climb ladders are a necessity given the nature of our work. OSHA 10 certification (Or willingness to obtain after employment) Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Build The Future with C2 Technology group, a Crete United Company C2 Technology Group, a Crete United Company, is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.
    $47k-66k yearly est. 12d ago
  • Desktop Support Technician II

    Dchsystem

    Technical support engineer job in Tuscaloosa, AL

    The Desktop Support Technician II role functions at an ITIL Tier 2 support level - which is the first escalation point after the IT Help Desk attempts to resolve a problem. Desktop Support Technician II is responsible for the implementation, troubleshooting and ongoing support of IT Desktop Technology that includes Windows proficiency, software installation, testing desk-side network and phone cable termination, PC imaging, BIOS / Service Pack patching, Desktop ergonomic wire-management, and General Troubleshooting support - applying IT solutions to a wide range of issues. This position is a 100% on-site job, due to the hands-on work and frequent transport of equipment required. This position is required to service equipment in and out of patient care areas using the appropriate clinical safety precautions. Responsibilities Install, manage, and support Windows PCs & laptops, DELL WYSE thin clients, printers, copiers, phones, scanners, barcode readers, e-Sign devices, tablets, and other IT endpoint devices. Install, manage, and support all Desktop Hardware running on hardwired, wireless, DHCP and Static IP networks. May involve collaborating with vendors or other DCH technical departments. Install allowed software using approved application deployment systems or standard manual methods. Proactively improve IT performance, correct issues or reactively restore service in cooperation with various User stakeholders, Information Technology teams, DCH Departments, independent DCH business partners and vendor support personnel. Simulate or recreate User problems to understand operating difficulties. Recommend system modifications or improvements to reduce User problems. Commit to fostering an environment of heightened security by following Information Technology Security Policies and participating in security training, such as Health Insurance Portability & Accountability Act (HIPAA), on an annual basis. Document progress and complete tasks in the appropriate IT support solution. Follow up daily on open cases with the customer, making notes or conversations in the ticket in order for the communication to be part of the record. Communicate technical or complex terms and explanations in user friendly, non-technical language. Respond promptly to phone calls and electronic communications. Use the online knowledge base to resolve known issues at the lowest point of escalation. Contribute to the knowledge base in order to improve the entire team's subsequent troubleshooting. Identify when high impact, urgent or complex issues need to be escalated rapidly. Use informed reasoning to try to resolve tasks before escalating them, whenever possible. Ensure the success of escalated issues by providing a statement in the ticket of what was attempted, and what assistance is still needed. Verify the point of escalation is aware of the issue. Participate in Desktop Team on-call coverage, usually 1 out of every 9 weeks. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications Required Minimum Qualifications: Associates / Technical degree in a Computer Science or related field with 1 year of relevant work experience. OR HS diploma / GED with a combination of relevant IT Certifications and 2 or more years of relevant IT Desktop work experience. OR HS diploma / GED with 3 or more years of relevant IT Desktop work experience. Higher level degrees, certifications and experience are preferred. IT Desktop Support experience in a Health Care IT setting is preferred. Related skills, certifications and experience for a Desktop Support Specialist include: mid-level proficiency in some combination of personal computer, desktop hardware, networking (LAN/WAN), telecommunications, applications, operating system skills, and customer service. Must be able to read, write legibly, speak and comprehend English. WORKING CONDITIONS Desktop Support Specialist: WORK CONTEXT Important Interpersonal Relationship skills needed: Frequent Contact with Others via face-to-face meetings, telephone, or otherwise. Frequent duties to Cooperate and Cross-Train with others effectively. Frequent Dealing Professionally with External Customers including Patients, Physicians, Vendors, Contractors and Business Partners. Occasional need to deal with Unpleasant or Angry People, this is a customer facing service role. Frequent monitoring and response to Electronic Mail or Text Messages during work hours is expected. Frequent and meaningful communication in face to face meetings, email, and telephone use. Teamwork is key for this position, priorities can change suddenly and the team must adapt. Physical Work Conditions encountered: Occasional - Cramped Work Space, Awkward Positions; Occasional Travel - In an Enclosed Vehicle or Equipment; Usual location - Indoors, Environmentally Controlled; Occasional - Indoors, Not Environmentally Controlled; Brief exposure during equipment transport - Outdoors, Exposed to Weather; Occasional need to [Spend Time Bending or Twisting the Body, Spend Time Climbing Ladders, Spend Time Keeping or Regaining Balance, Spend Time Kneeling, Crouching, Stooping, or Crawling, Spend Time Standing]; Frequent long durations needed - Spend Time Sitting; Frequent need to - Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls; Occasional need especially in Patient Rooms to - Wear Common Protective or Safety Equipment such as Safety Shoes, Gloves, Gowns, mouth/nose face mask, Hard Hats. Structural Job Characteristics: Duration of Typical Work Week - approx. 40 hours, occasionally more when on-call or involved in some kind of disaster response. Significant freedom and frequency in making decisions in regards to prioritization and deployment of your responsibilities. Impact of Decisions on Co-workers or Company Results is high, because most healthcare functions require working IT equipment or software to operate effectively. Time pressures (Service Level Agreements) and resource levels require constant monitoring and reprioritization of tasks. PHYSICAL FACTORS The Americans with Disabilities Act (ADA) requires the job description to document physical factors, including ability, activities, and requirements. Ability: Dynamic Strength - primarily repetitive functions like using a screwdriver to tighten/loosen several screws; Extent Flexibility - The ability to bend, stretch, twist, or reach with your body, arms, and/or legs; Static Strength / Trunk Strength - enough to lift a 50 pound printer on and off a cart and replace one on the user's desk. Activities: Support Team duty involves lifting 50 pounds and lifting and/or carrying such articles as printers, paper boxes, PC's, ladders and telephone hardware including sets and distribution system materials. Desktop Support involves standing, walking, climbing ladders, pulling cables, drilling holes, and other mechanical duties that require sound motor skills. Requires being able to stoop, kneel, and crouch downward and forward by bending legs and spine. Employee should be able to reach and extend hands and arms in any direction, bending, crawling, and stooping. Proper protective equipment will be provided as work environments can include new construction, existing office spaces/desks and medical treatment areas. Has the ability to travel to all Health System facilities Requirements: Please indicate the physical requirements of the job: Frequently - Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Frequently - Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Occasionally - Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must be able to perform the duties with or without reasonable accommodation. Hearing and vision must be normal or corrected to within normal range. Ability to travel to all Health System facilities and transport equipment if needed Physical presence onsite is essential.
    $30k-39k yearly est. Auto-Apply 32d ago
  • Network Systems Administrator II - City of Mountain Brook

    Jefferson County (Al 3.7company rating

    Technical support engineer job in Mountain Brook, AL

    PAY GRADE: Grade 32 TYPE: Full time The City of Mountain Brook is seeking a well-qualified, motivated Network Systems Administrator (II) responsible for identifying, providing, and overseeing the implementation of network/systems solutions within their organization. Employees in this position provide continuous end user training opportunities, develop specialized networks to enhance functionality, investigate/resolve network and systems problems, administer various Information Technology (IT) projects, integrate and maintain Voice over Internet Protocol (VoIP) networks, and make recommendations regarding network equipment purchases (e.g., computers, software). As supervisors of subordinate personnel, Network Systems Administrators (II) assign and review work, administer performance appraisals, provide work-related feedback, and make recommendations for disciplinary action when needed. Network Systems Administrators (II) work almost exclusively indoors in office settings using standard office equipment (e.g., computer, phone, copier). COMPENSATION & BENEFITS: The City of Mountain Brook provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is presented below: $101,670 - $157,747 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Option A: * Driver's license. * Experience with network administration in a multi-network environment through the design, implementation, maintenance and management of networks. Option B: * Driver's License. * Experience with systems administration in a multi-system environment using various operating systems through the design, implementation, maintenance and management of systems. PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by the City of Mountain Brook. These qualifications may be considered by the hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. * Any current Microsoft Certification. * Any current Cisco Certification. * Other certifications of a technical nature (e.g., VMWare, Citrix, LINUX). * Experience with data storage systems through the design, implementation, maintenance and management of systems [e.g., storage area networks (SANs), network attached storage (NAS)]. * Supervisory experience (e.g., leading, training, approving time, and/or budgetary responsibilities). TYPICAL JOB DUTIES: * Administers network applications, operating systems, and network equipment by reviewing, monitoring, and testing networking components to ensure efficient performance and to make recommendations for any needed hardware or software changes. * Manages network security by developing, planning, coordinating, and implementing measures, standards, and procedures to maintain the confidentiality, integrity, and availability of computer networks in order to ensure network data is available to authorized users and not tampered with or degraded during data uploads or storage and to protect network hardware and software. * Monitors network security against malware attacks such as viruses (e.g., worms, trojans) spyware, and ransomware by performing security assessments using various software tools, protocols, tests, and system monitoring in order to identify actual and potential network threats and vulnerabilities and to determine network security solutions. * Diagnoses network and system components (e.g., server routers, switches, Networking Operating System, Transmission Control Protocol/Internet Protocol) by performing system tests and evaluating performance results using various troubleshooting tools (e.g., Ping, ICMP, Traceroute, Ipconfig) in order to resolve network connectivity and performance issues. * Manages division projects (e.g., hardware installations, network upgrades, virtualization rollouts, business analytics, and data management) by laying out project planning, execution, monitoring, and completion in order to mitigate technical system/application issues. * Prepares requests for proposals and bid specifications for the jurisdiction or department(s) by reviewing current network and systems infrastructure, network and system's needs, and budget information in order to obtain bids from vendors for networking services, products, or support. * Reviews contracts and bids from vendors by comparing the services, products, and support offered to the specified needs outlined in the request for proposals and bid specifications in order to make a recommendation to the Infrastructure Manager and CIO to ensure contract work, services, or equipment standards are meet. * Administers systems applications and datacenter operations including, servers (virtual and physical), data storage systems, datacenter backup and recovery systems, and ensures that all other support systems are operational in a 24/7 environment by monitoring, installing, or upgrading computer components and software applications in order to ensure system uptime and performance. * Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines. * Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. Job may also involve occasional moderate lifting of items or objects weighing up to 50 lbs. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in an office setting and involves use of standard office equipment, such as computer, phone, copier, etc. EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Each Merit System member city/agency operate its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at accommodationrequest@pbjcal.org or phone at ************ (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.
    $42k-53k yearly est. Auto-Apply 4d ago
  • IT Systems Engineer

    Insight Global

    Technical support engineer job in Northport, AL

    Manage VMware Infrastructure: Monitor and maintain VMware vCenter environments, ensuring optimal performance and uptime. Perform routine tasks such as VM provisioning, resource allocation, and troubleshooting virtualization issues. Administer VMware Horizon (Omnissa): Support deployment and configuration of Horizon components (Connection Servers, UAG). Handle user access issues and maintain virtual desktop pools. Active Directory Administration: Create and manage user accounts, devices, and Group Policy Objects. Perform periodic audits and ensure compliance with security standards. Windows Server Operations: Install, configure, and maintain Windows Server (2016/2019) systems. Apply patches, monitor performance, and troubleshoot server-related issues. Networking & Troubleshooting: Diagnose and resolve basic networking issues (TCP/IP, routing, switching). Collaborate with network teams for VLAN or firewall adjustments when needed. Messaging & Collaboration Support: Assist with on-premises Exchange and hybrid connectivity to Exchange Online. Support email flow troubleshooting and basic mailbox administration. Storage Management: Monitor and manage enterprise storage platforms (Dell PowerStore, Pure Storage, OsNexus). Perform basic provisioning and assist with replication or DR tasks. File System Administration: Maintain Distributed File System (DFS) configurations and troubleshoot replication issues. Documentation & Reporting: Update system documentation, configuration changes, and operational procedures. Provide status updates and escalate issues as needed. Collaboration & Growth: Work closely with team members on projects and incident resolution. Participate in learning opportunities to advance toward senior infrastructure responsibilities. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Strong background in VMware vCenter, with proven experience in managing and troubleshooting virtual environments. - Solid experience with VMware Horizon (currently known as Omnissa), including deployment and administration. - Basic understanding of networking concepts, including TCP/IP, routing, switching, and strong troubleshooting skills. - 1-2 years of experience administering Active Directory (users, devices, and Group Policy Objects). - Basic knowledge of on-premises Microsoft Exchange Server and hybrid connectivity with Exchange Online. - Exposure to enterprise storage platforms such as Dell PowerStore, Pure Storage, and OsNexus. - 1-2 years of hands-on experience with Windows Server (2016, 2019) installation, configuration, and maintenance. - Understanding of Distributed File System (DFS) concepts and administration. - Certifications: VMware Certified Professional (VCP), MCSA/MCSE in Windows Server or Microsoft 365, Dell EMC or Pure Storage, CCNA or equivalent. - Advanced VMware experience: vSphere, vCenter advanced features (HA, DRS, vMotion), Horizon architecture (Connection Servers, UAG, load balancing), planning and migrations. - Enterprise Storage Administration: SAN/NAS, storage provisioning, replication, and DR tools (e.g., Veeam, Zerto). - Active Directory & Identity Management: Group Policy design, Azure AD Connect, conditional access, MFA, modern identity security practices. - Networking & Security: VLANs, ACLs, firewalls (Cisco, OPNsense, Palo Alto), DNS/DHCP management. - Windows Server & Infrastructure: Advanced Windows Server 2016/2019/2022, clustering, RDS, DFS troubleshooting. - Messaging & Collaboration: Hybrid Exchange, Exchange Online migrations, Office 365 administration. - Cloud familiarity (Azure, AWS) for hybrid/DR scenarios. - Experience in ITIL-based service management processes. - Ability to lead or mentor junior engineers
    $70k-100k yearly est. 7d ago
  • IT Endpoint Engineer

    Brasfield & Gorrie, LLC 4.5company rating

    Technical support engineer job in Birmingham, AL

    Responsibilities Brasfield & Gorrie is seeking a Systems Engineer focused on Endpoint Management to join our team. In this on-site role, you will be responsible for designing, deploying, and optimizing our modern workplace solutions using Microsoft Intune and related tools. You will play a critical part in securing, managing, and enhancing endpoints (Windows, MacOS, iOS) to enable productivity and a streamlined user experience throughout the organization. Key Responsibilities: Modern Endpoint Management * Configure and administer Microsoft Intune for device lifecycle management (Windows, iOS) * Maintain and update Windows Autopilot profiles for device deployment * Deploy and manage applications using Intune, Patch My PC, and other modern deployment tools * Manage patching processes via Windows Update for Business, Microsoft Autopatch, and Azure Update Manager Mobile Device & App Management * Administer Mobile Device Management (MDM) and Mobile Application Management (MAM) policies in Intune * Manage MacOS endpoints using JAMF Automation & Scripting * Utilize PowerShell scripting to automate endpoint management, deployment, and remediation tasks Security & Compliance * Implement and support security baselines, device compliance policies, and endpoint protection mechanisms * Ensure application, patch, and device inventories are accurate and up to date Collaboration & Support * Work closely with security, networking, and service desk teams for effective endpoint management and troubleshooting * Provide documentation and knowledge transfer for operational support teams Education - Skills - Knowledge - Qualifications & Experience Required: * 3-5+ years of experience in endpoint management, systems engineering, or a related IT role * Bachelor's degree in technology-related field or relevant certifications * Significant hands-on experience with: * Microsoft Intune for device and app management * Modern app deployment frameworks (Intune, Patch My PC) * Operating System Deployment and Device Provisioning (Autopilot) * MacOS management with JAMF and/or Intune * Operating system and application patching (Windows Update for Business, Autopatch) * PowerShell scripting for automation and operational tasks * Solid understanding of device lifecycles, deployment, and modern workplace best practices * Strong troubleshooting and documentation skills * Ability to work independently and collaboratively across teams * Fast learner, detail-oriented, and adaptable to evolving technologies Preferred: * Microsoft certifications * Experience with Azure services or hybrid cloud environments * Prior experience supporting enterprise-scale endpoint management projects
    $78k-98k yearly est. Auto-Apply 60d+ ago
  • Systems Engineer

    Verinext

    Technical support engineer job in Tuscaloosa, AL

    Verinext has a strong emphasis on digital systems, data management, and hybrid IT solutions. We empower our clients to expand their digital footprint and enhance operational productivity. We are seeking an IT Systems Engineer. This individual will play a key role in managing and supporting IT infrastructure, as well as serving as backup for several critical systems. (This is a 24/7 environment that may require responses on the weekends and off hours. Applicants must be open to participating in an on-call rotation that includes weekend availability)
    $66k-88k yearly est. 13d ago
  • Systems Engineer

    Alabama Credit Union 4.1company rating

    Technical support engineer job in Tuscaloosa, AL

    We are seeking a Systems Engineer to play a key role in building and sustaining the backbone of our IT operations. This position is responsible for delivering a secure, resilient, and high-performing infrastructure that spans Windows and Linux servers, Azure and Microsoft 365 services, databases, and virtualized environments. You will ensure that critical systems remain reliable and efficient, while also strengthening business continuity through effective backup and disaster recovery practices. You will integrate cloud and on-premises technologies, streamline collaboration platforms, and proactively address challenges before they impact users. By combining technical expertise with a focus on continuous improvement, you will help create an environment where technology drives productivity, innovation, and long-term success This position is eligible for remote/hybrid work. Requirements Experience: Five or more years of experience in network engineering or administration and network security. Education: (1) A bachelor's degree in computer science, Information Technology, or equivalent, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree). Certifications such as Cisco, Meraki, Microsoft, CCNA, CCNP, CompTIA Network + are preferred. Interpersonal Skills: Work involves much person contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Technical Skills: Hands on experience with Cisco, Citrix, and other networking equipment. Strong knowledge of TCP/IP, routing protocols, VLANs, and QoS. Proficiency with network monitoring and management tools (e.g., SolarWinds, PRTG, Nagios). Experience with cloud networking (Azure Virtual Network, or hybrid environments preferred.) Ability to create professional presentations using software (PowerPoint, Prezi, etc.) Key Responsibilities Perform administration of Windows Server, database Server, and Linux systems across enterprise environments Administer and support core infrastructure components including DNS, SAN, VMware, Active Directory, Microsoft Exchange/Office 365, and security tools. Manage and maintain security patching, configuration monitoring, system performance, backup and recovery, disaster recovery, and incident response protocols. Administer datacenter infrastructure technologies such as virtualization, enterprise storage, backup solutions, and zero trust network architectures. Utilize ITIL-based frameworks for incident, asset, and change management; experience with platforms like ManageEngine ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is preferred. Ensure the reliability, security, and availability of all systems, servers, and network infrastructure. Monitor, diagnose, and resolve complex system issues using logical analysis and creative problem-solving techniques. Develop and implement strategies to enhance system performance, increase operational efficiency, and reduce downtime. Create and maintain technical documentation, network diagrams, and process flowcharts to support team operations and ensure adherence to best practices. Track and report on system performance metrics, providing actionable insights and clear statistics to IT leadership. Collaborate with internal IT teams, business stakeholders, and external vendors to align infrastructure capabilities with organizational goals. Participate in an on-call rotation and provide emergency support during critical incidents or scheduled maintenance windows. Physical Requirements: During the course of a normal workday, incumbents will sit, stand, walk, see, hear, reach, push, pull use gross and fine motor coordination for activities such as using standard office machines, using paper and routinely lift and carry incidental items such as computers and printers weighing in excess of 40 pounds. Will occasionally stoop, kneel, and lift objects for the purpose of installing desktop software, cables, and networking materials. Salary Description Min: $27.65 Mid: $34.56 Max: $41.47
    $98k-120k yearly est. 54d ago
  • Mid-Level PDR Technician - $4,000 Bonus

    Carvana 4.1company rating

    Technical support engineer job in Birmingham, AL

    We're looking for Paintless Dent Repair Technicians with a minimum of 3 years of professional automotive PDR experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history, and one of the four fastest companies to make the Fortune 500. As a Mid-Level PDR Technician, you'll be expected to have experience accessing panels, use glue-pulling techniques, and repair smaller-sized dents on both steel and aluminum vehicle panels. At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company. Other perks of the Job 100% company-paid healthcare premiums Generous paid-time off and your birthday is a holiday! ASE and tool reimbursement programs Tuition reimbursement and student loan repayment How To Get Started Join the Carvana team by applying on this page, or call one of our recruiters by phone at (888) ###-####, Monday through Friday, between 6 AM and 4 PM PT (9AM to 7PM ET). We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles: Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles General qualifications and requirements Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold) Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment About Carvana At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Think you've got what it takes to join our team? Apply today! Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
    $30k-34k yearly est. 12d ago
  • Technical Support Specialist 147488

    4P Consulting Inc.

    Technical support engineer job in Birmingham, AL

    Job Description This role is part of a 24/7/365 team that provides critical support for computer systems and applications, offering diagnostic services and acting as the main communication link between customers, support staff, and management. The team ensures smooth operations and rapid resolution of technical issues, especially in high-pressure situations. Education & Experience Requirements A formal education in Computer Science or a related IT field, or equivalent professional experience, is required. Knowledge, Skills & Abilities Excellent interpersonal skills with the ability to communicate effectively, both orally and in writing. You will work closely with coordinators, transmission control center personnel, and management, often in a collaborative and high-stress environment. Strong customer service skills with a focus on delivering quality support. Knowledge of regulatory compliance requirements, including Critical Infrastructure Protection (CIP), Sarbanes-Oxley, and other federal standards. Capable of multitasking and prioritizing tasks based on urgency and the operational impact on the Bulk Power System. Ability to follow and apply Change Management processes and established procedures accurately. Familiarity with Windows-based operating systems is preferred. Experience with AIX or other UNIX-based operating systems is advantageous. Knowledge of distributed computer networks is a plus. Strong relationship-building skills, particularly with key customers. Flexibility to work nights, weekends, and holidays as part of a rotating shift schedule. Critical thinking and problem-solving abilities are essential. Key Responsibilities Monitor the health and availability of primary SCADA and related systems on a daily basis. Provide front-line problem resolution and coordinate repairs with EMS Department staff and/or other personnel. Notify key customers about system outages or events that may impact other critical systems. Offer feedback to the Team Lead and Supervisor for continuous process improvement and to enhance customer satisfaction. Track and document all cases to completion in collaboration with EMS Department staff. Comply with electronic and physical access policies. Provide ongoing support for Business Continuity and Disaster Recovery systems. Additional Requirements Must understand and sign the Federal Energy Regulatory Commission Standard of Conduct. Adhere to Separation Protocols as part of company policy. Must meet all requirements outlined by the Southern Company Insider Threat Program. Successful candidates will undergo enhanced screening, including background checks, drug screening, and psychological assessment. This position may require on-site presence at the control center during severe weather events, as part of essential personnel requirements. This position involves shift work, with rotating 8- or 12-hour shifts that may include day and night hours.
    $32k-53k yearly est. 16d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Hoover, AL?

The average technical support engineer in Hoover, AL earns between $44,000 and $90,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Hoover, AL

$63,000
Job type you want
Full Time
Part Time
Internship
Temporary