Technical support engineer jobs in Houston, TX

Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered. The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations. Essential Duties/Responsibilities: • Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests. • Utilize remote capabilities to assist with troubleshooting. • Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration. • Offer desktop site support by determining the best solutions based on customer-provided details. • Resolve issues related to installed computer software. • Troubleshoot printer connection problems. • Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase. • Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access. • Perform password resets for various websites and applications. • Document and log incident tickets using the Service Now tracking tool. • Provide support for mobile iOS/Android phones and tablets. • Assist with VPN software connection issues. • Create Cisco ISE Vendor VPN accounts. • Manage OKTA accounts and groups. • Support Citrix DaaS/VDI on company-issued and customer-owned devices. Working Conditions: • Some overtime may be required for special projects. • Travel up to 10%. Minimum Requirements: • Possess multi-tasking skills. • Ability to work independently and as part of a team. • Ability to work under pressure while maintaining a customer service attitude. • Experience in troubleshooting hardware, software, and network connectivity issues. • Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes. • Self-motivated with attention to detail. • Ability to organize workload, set priorities, and meet deadlines. • Effective communication and interpersonal skills. • Ability to maintain confidentiality of information. • Flexibility to work rotating on-call schedules and backfill for peers when needed. • Willing to work overtime mornings, afternoons and weekends. Preferred Qualifications: • On-prem ADAC/ADUC administration knowledge. • Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin. • Experience with OKTA support and administration. • Proficiency in Microsoft O365 support. • Familiarity with Service Now and JIRA ticketing systems. • SAP support and administration knowledge. • Citrix cloud support and administration expertise. • Support for Windows and Mac operating systems. • Knowledge of iOS and Android. • Cisco ISE support and administration skills. • Mobile Iron MDM knowledge. • Understanding of Windows registry and environment variables. • Experience with Oracle ODBC data source troubleshooting and DSN entry. Additional Knowledge, Skills, and Abilities: • Multi-tasking skills. • Strong communication skills. • Ability to work under pressure. • Attention to detail. • Decision-making capabilities. • Time management skills. • Ability to identify process improvements. • Self-motivation. • Conflict resolution skills. • Ability to redirect problems to appropriate resources. • Leadership qualities. • Adaptability.

We are a fast-growing software development company in the restaurant, hospitality and small business retail industries providing POS and business solutions. We are looking for a high-performing IT Support to provides front line point of sale support to our customer. Responsibilities: Support Specialists and Field Technicians. Provides front line point of sale support for the restaurant systems. Configures, troubleshoots and deploys POS terminals, printers and scanners. Troubleshoots hardware and software issues. Training clients regarding use of POS system Provide technical research resources for incident resolution coordinating with vendors when necessary. Work with applicable resources to troubleshoot networking/broadband related issue. Maintain troubleshooting documentation for frequent incident occurrences and FAQ's for user groups. Skills/Requirements: 2 years of IT experience in POS provider for restaurants is a plus. Experience with Linux, Windows O/S and Active Directory environment Knowledge of SQL server database environment Basic knowledge of Computer Network Infrastructure Design and Communications Knowledge of Point of Sale solutions and related technologies is a plus. Customer Service/Help Desk/Remote Support experience or equivalent is preferred. Work experience in a restaurant is a plus. Must have professional phone, email and customer service skills. Ability to effectively prioritize and execute concurrent tasks independently. Strong analytical thinking and problem-solving capabilities.' Bilingual is a plus. (English & Spanish)

Job Title: Tier 1 IT Support Technician Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST 6 months contract before converting to fulltime. Full time Target Salary: $55,000-65,000 Overview We're looking for a resourceful and detail-focused Tier 1 IT Support Technician to join our client's technology team. Our client is in Oil & Gas. Primary Duties Monitor, prioritize, and resolve incoming technical support requests. Create accounts for new team members and deprovision access for departing users. Maintain user records, groups, and organizational structure within directory services. Prepare, image, and distribute new hardware; set up workstations, monitors, and docking stations. Use PowerShell or similar scripting tools-as well as modern AI utilities-to streamline workflows and automate recurring tasks. Support senior IT staff with more advanced projects when workload permits. Take on additional responsibilities as automation efficiencies increase. Qualifications Solid understanding of core IT support concepts and troubleshooting techniques. Experience managing user accounts within directory or identity management systems. Familiarity with cloud-based identity and productivity platforms such as Azure, Entra, and Microsoft 365. Knowledge of PowerShell or other scripting languages (a plus). Willingness to learn and adopt automation and AI-driven tools. Strong organizational habits and attention to detail. Effective communication skills and comfort collaborating across different time zones. Please apply with an up-to-date resume

IT Support Technician Compensation: $25 - $27 /hour, depending on experience Inceed has partnered with a great company to help find a skilled IT Support Technician to join their team! Join a dynamic and growing company where you can make a significant impact as an IT Support Technician. This role offers a fantastic opportunity to get your foot in the door and work with a team that values growth and learning. You'll be the go-to person for help desk and desktop support, ensuring smooth IT operations. This opportunity is perfect for someone eager to learn and grow in a supportive environment. Key Responsibilities & Duties: Respond and triage incoming support tickets Set up new user accounts and remove terminated users Maintain and organize Active Directory systems Image and ship new computers for new hires Utilize PowerShell to automate IT processes Assist IT Manager with higher-level tasks Take on additional responsibilities as automation frees up time Required Qualifications & Experience: 1+ year experience in corporate help desk or desktop support Strong understanding of IT support principles Familiarity with Active Directory and user account management Experience with Azure and Office 365 Excellent organizational and communication skills Nice to Have Skills & Experience: Experience with PowerShell or other scripting languages Interest in learning about automation Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the IT Support Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #INDHOU

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Houston, TX Hybrid Schedule About the Role We are seeking a Software Support Analyst (Contract-to-Hire) to join our IT Business Applications team. This role will focus on supporting key energy applications and related modules, ensuring smooth operations and assisting with new projects across the business. You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support. Key Responsibilities Provide day-to-day support for core energy applications and related modules Troubleshoot and resolve user issues efficiently Partner with IT and business stakeholders to support new initiatives Assist in streamlining processes and improving user experience Contribute to overall application stability and performance Qualifications Experience supporting energy software applications and related modules Strong background in application support and IT business systems Excellent problem-solving and communication skills Ability to work in a hybrid environment and collaborate across teams

Why cap Spire? cap Spire is a global consulting and solutions company that solves difficult business and technology problems for commodity-focused organizations. We take pride in putting our people first and are proud to be recognized consecutively as a Great Place to Work for our strong company culture focused on our people and enabling them to achieve their best. As a vendor-independent consultancy, you'll work with traditional technologies and leading-edge solutions for on premise and Cloud. We offer our employees progression, development and a diverse range of client engagements. Summary: We are expanding our Endur practice and are looking for experienced Endur Consultants proficient in Commodity or Energy markets and trading and risk management. You will be working on Endur implementations, leveraging your technical expertise in deal modeling, deal valuations, risk management, scheduling, invoicing, and accounting for commodities and energy. You will ensure successful project delivery, employing consultancy and project management best practices. Key Responsibilities: Work as part of a team on the technical implementation of Endur solutions, including enhancements, system configuration, data migration, version upgrades and support projects Design and architect object-oriented Endur-based solutions that meet client needs and adhere to industry standards for scalability, robustness, maintainability, and integration with other components and systems in a technology landscape Support existing solutions for bug fixes, enhancements and operations. Collaborate with clients to determine technical requirements and drive technical change management initiatives. Conduct analysis of existing systems and processes to identify areas for improvement. Support existing solutions for bug fixes, enhancements and operations Collaborate with cross-functional teams to ensure successful project delivery and client satisfaction. Maintain effective communication with clients and internal stakeholders, managing expectations. Prepare solution and technical design documentation and oversee the quality of other technical consultants' outputs. Required Experience: 4+ years hands-on with Endur as a developer or technical specialist with working knowledge of V19 and above. Experience in conducting comprehensive testing and quality assurance activities to validate the functionality, performance, and reliability of Endur solutions. Endur Development: Experience in developing and customizing JVS and/or OpenComponents (Java or .NET C#) to extend Endur functionality. Connex Integration: Expertise in integrating Endur with external systems and data sources using Connex, ensuring seamless data exchange and interoperability. Oracle and MS SQL Server Database Management: Strong understanding of Oracle and MS SQL Server databases, including database design, administration, optimisation, and performance tuning. .NET C# and/or Java Development: Proficiency in .NET C# and/or Java development for building custom applications, modules, and integrations within the Endur ecosystem. Endur Gateways and Accelerators: Demonstrate good working knowledge of Endur Gateways and Accelerators. Endur Grid: Demonstrate good working knowledge of Endur Grid design and configuration. Endur Modules: Demonstrate deep knowledge in key modules of Endur and commodity/energy operations. Endur Configuration: Proficiency in configuring Endur modules, workflows, and business processes to align with client requirements and industry best practices. Jira, DevOps, GitHub: Experience in utilizing Jira for project management, DevOps methodologies for continuous integration and deployment, and GitHub for version control and collaboration. Cloud Platforms (AWS, Azure): Familiarity with cloud platforms such as AWS (Amazon Web Services) and/or Azure, including knowledge of cloud services and infrastructure for hosting, scaling, and managing Endur environments. Knowledge and experience of the ION Cloud and IEM tools are also desirable. Third-Party Tools: Knowledge and experience of test automation and environment management tools. Ability to travel to onsite client locations for a limited time as per project requirements. Bachelor's degree in Computer Science, Finance, Accounting, Engineering, Economics, or equivalent experience in a related field. About the cap Spire team: To understand who our people are, you should first understand what they're not: replaceable. Each member of the team is chosen carefully and with intention. We believe that finding the right fit is more important than a laundry list of credentials - and that people are people first, and titles second. Because we hire the cap Spire way, our team is certainly one of a kind. We've brought together incredible talent that regularly collaborates to create clean, fresh solutions. That effort has led to remarkable opportunities, including work with many Fortune 500 clients. We've found that the winning combination of exciting achievements, trust in one another and open communication lays the groundwork for long-lasting, successful careers. That, and the fact that we clap for each other at every opportunity. Problem solvers, go-getters and charge-takers - we (really) want to hear from you.

Our client is a global technology-driven organization recognized for its cutting-edge platforms and commitment to operational excellence. They are currently seeking an IT Engineer to join their dynamic team. This role is primarily focused on providing first-line support to both internal and external users, ensuring every interaction delivers an exceptional experience. This company is known for hiring top talent and fostering long-term career growth. The environment emphasizes collaboration, innovation, and professional development, with many internal promotion opportunities. Position Summary Responsible for identifying, diagnosing, and resolving technical issues, while managing and monitoring incident response, change management, and recovery procedures. Collaborate closely with global and local teams, other infrastructure groups, and IT business partners to maintain seamless operations. Manage relationships with external vendors and coordinate technical support when needed. Deploy, manage, and document a wide range of systems, applications, and devices, using ServiceNow (or similar) for reporting and ticket tracking. Maintain flexibility to adjust work hours as needed and adapt quickly to evolving business priorities. Minimum Experience Bachelor's degree in Computer Science or related field preferred (or equivalent experience). Hands-on experience in technical support, vendor coordination, or field technician roles. Strong understanding of systems, network, and infrastructure operations. Experience troubleshooting issues related to network, storage, and databases. Familiarity with scripting and automation (Bash, Python, Shell). Excellent communication, analytical, and problem-solving skills with meticulous documentation habits. Ability to work independently and collaboratively in a fast-paced environment. Must be able to pass standard background checks. MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.

Technical Support Specialist I Spring, TX | Full-Time | In-Office | Some Travel Sneed Coding Solutions, Inc. is growing, and we're looking for a hands-on, energetic Technical Support Specialist I to help customers keep their thermal inkjet (TIJ) printers running smoothly on production lines across the U.S. If you enjoy solving problems, talking with people, and working with your hands, this is an opportunity to build a technical career - and we will train you. What You'll Do Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting Perform bench testing and light repairs in our Spring, TX facility Support occasional onsite installations and operator training Learn packaging equipment support over time (we train you) Document customer cases and provide clear resolutions What You Bring Mechanical or technical aptitude (you like to figure out how things work) Great communication and patience with customers Basic computer skills and willingness to learn Positive attitude and team-player mindset Valid driver's license (some travel required) Why You'll Love It Here We invest in your growth Clear path to Level 2 and Field Technician roles Monday-Friday, 8am-5pm schedule Supportive, friendly team environment Compensation & Benefits $45,000-$55,000 base salary Paid holidays, PTO, benefits, and travel reimbursement

Who you are: 5+ years of hands-on Azure experience, including administration of IaaS environments, Azure Virtual Desktops, and hybrid identity management using both on-prem Active Directory and Entra ID. Proven experience migrating ERP or other enterprise systems from on-prem to SaaS/cloud-based solutions, with strong understanding of cloud networking, security, and system connectivity. Background in M&A IT integration - assessing, onboarding, and securing new environments; strong troubleshooting skills with broad IT systems and networking knowledge and a security-first mindset. What you'll do: Manage and maintain the organization's Azure infrastructure, handling both daily operational tasks and larger cloud transformation projects (including ERP migration). Support M&A activities by evaluating acquired company environments, performing site assessments (occasional travel Collaborate with a 6-person IT team to ensure secure, reliable, and scalable cloud operations - balancing routine maintenance, security hardening, and forward-looking cloud initiatives. What's Next: Please email your resume directly to jfarmer@provenrecruiting.com if you are interested Location: NW Houston Schedule: Hybrid 3 days a week onsite What does this position pay? Compensation is determined by several factors which may include skillset, experience level, and geographic location. The expected range for this role is $50-70/hr Please note this range is an estimate and actual pay may vary based on qualifications and experience. Diversity Note: We actively support and promote people of various background from race, religion, gender to geographical area, university, lifestyle, and personality type. Proven recruiting is minority-owned, majority women and is a strong advocate for diversity and inclusion in the community. Apply Today! #IND3

System Engineer Must Have Skills HPC (High-Performance Computing) Environment Experience Advanced Linux Administration Cloud Platform Expertise (Azure + Google Cloud) Infrastructure Automation & Scripting HPC Storage & Data Center Expertise

System Engineer Compensation: $85K to 95K Industry: Managed Service Provider (MSP) We are an established Managed IT & Cloud Services Provider trusted by businesses across multiple industries to manage their technology environments. Our team delivers secure, reliable, and scalable IT solutions - from help desk and infrastructure support to cybersecurity, cloud architecture, and strategic IT guidance. We take pride in building long-term relationships and achieving exceptional client satisfaction. Our success comes from hiring great people, empowering them to grow, and giving them the tools and leadership structure to succeed. What You'll Do: Own deployments for Microsoft infrastructure: Windows Server, Office 365, Azure Implement and support virtualized environments: VMware and/or Hyper-V Lead modernization efforts by designing tailored infrastructure solutions Serve as Tier 3 support, mentoring L1/L2 engineers and troubleshooting advanced issues Perform firewall configurations and contribute to network security improvements Partner directly with clients to assess needs and implement smart, scalable IT strategies What You'll Bring: 5+ years of hands-on IT engineering experience 2+ years of MSP experience required - this is non-negotiable Deep expertise in Microsoft 365, Azure AD, and Windows Server (2012-2022) Strong skills in VMware or Hyper-V virtualization Working knowledge of firewall deployment, security best practices, and root-cause analysis Microsoft Intune experience Why Join This Team? Looking to grow into a system engineer L3? Work with modern tech stacks and gain continuous exposure to new tools Enjoy a fun and collaborative culture where your input shapes solutions Perks & Benefits: Health, Dental & Vision Insurance 401(k) with company match Quarterly Profit Sharing Training & Certification Reimbursement WFH flexibility If you're ready to take ownership of high-impact IT projects and thrive in an MSP environment where your technical leadership is valued-apply now and take the next step in your engineering career.

The IT Support Specialist ensures the availability and functionality of computer resources, enabling end users to accomplish business tasks effectively. This role involves providing technical support, managing hardware/software, provisioning accounts, collaborating with a Managed Service Provider (MSP), and maintaining IT assets. Candidates must be self-motivated, organized, and customer-focused with strong multitasking and problem-solving abilities. Key Responsibilities Provide technical assistance for computer systems, software, and hardware issues. Serve as escalation support for MSP technicians and ensure high service standards. Support users via in-person, phone, chat, or email. Install and maintain hardware, software, and peripherals. Create/manage user accounts across multiple systems. Maintain and document help desk tickets. Run diagnostics and resolve technical issues. Track software licenses and hardware inventory. Stay current on IT trends and continuously improve technical skills. Assist with technology rollouts and system upgrades. Ensure compliance with IT security policies. Maintain and update technical documentation and knowledge bases. Perform onsite support and occasional travel (up to 20%). Other duties as assigned. Required Experience & Education Minimum 2 years of IT support experience. 2 years of technical college or equivalent education/experience. Preferred: CompTIA A+ certification. Experience in Windows Server, Active Directory, and remote systems tools. Proficiency with Windows 11 and Microsoft 365 administration. Familiarity with Intune and mobile device support (Android/iOS). Previous experience using ITSM systems. Basic PowerShell scripting experience. Core Competencies Strong analytical and troubleshooting skills. Excellent time management and multitasking abilities. Clear verbal and written communication; active listening skills. Professional demeanor and interpersonal effectiveness. Ability to simplify technical language for non-technical users. Team collaboration and independent task execution. Desired Skills and Experience Microsoft Windows Active Directory Imaging IT Support

Join our dynamic team as an IT Systems Engineer, where your expertise will help shape the future of our IT infrastructure! This is an exciting opportunity to advance your career while contributing to a leading, high-performing IT team. The role offers the chance to work hands-on with enterprise-grade server, storage, and virtualization technologies. Key Responsibilities Provide hands-on support and maintenance for critical server hardware, storage arrays, and related infrastructure. Administer and maintain virtualized server environments utilizing industry-leading virtualization platforms. Support core network equipment and directory services, coordinating closely with specialized network engineers for advanced issues. Required Qualifications 3-5 years of IT systems engineering experience in a large, enterprise-scale environment. Hands-on experience supporting and managing specific server hardware platforms (e.g., Dell, Cisco). Familiarity with virtualization technologies, possessing demonstrable experience with platforms like VMware. Experience with Active Directory administration and user account life cycle management. A solid understanding of basic networking principles and support for common network equipment. This is an exciting opportunity to advance your career while contributing to a leading IT team. #11285

At Tech Mahindra ( Tech Mahindra | Connected World, Connected Experiences ), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle. The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. Role Overview: The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement. Required Qualifications: Configuration Management: Maintain and update system configurations in alignment with business requirements and compliance standards. SQL/Data Management: Perform data analysis, troubleshoot database issues, and support integrations between Solumina and other enterprise systems. System Adoption & Operations Support: Address user issues, provide guidance for system usage, and ensure smooth day-to-day operations. Version & Release Management: Plan, coordinate, and execute upgrades, patches, and release deployments with minimal disruption. Incident & Problem Resolution: Investigate and resolve L2-level incidents, escalating to L3 or vendor support when necessary. Performance Monitoring: Track system health, identify bottlenecks, and implement corrective actions. Documentation & Knowledge Base: Maintain detailed documentation for configurations, processes, and troubleshooting guides. Collaboration: Work closely with internal teams and vendors (including iBase-t) for escalations and enhancements. Role Pre-Requisites: Bachelor's degree in Computer Science, Information Systems, or related field. 5-7 years of experience in application support or L2 roles for enterprise systems (MES, ERP, PLM preferred). Strong knowledge of SQL, data analysis, and system integrations. Familiarity with version control, release management, and configuration tools. Excellent troubleshooting and problem-solving skills. Ability to work under pressure and manage multiple priorities. Strong communication and documentation skills. Preferred Experience: Exposure to Solumina or similar MES platforms. Understanding of ITIL processes for incident, problem, and change management. Experience with scripting or automation for system maintenance. Knowledge of manufacturing or aerospace industry processes is a plus. Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_****************************** .

The Network Engineer designs, deploys, monitors, and maintains mid-level network systems and communications infrastructure, including routers, switches, firewalls, load balancers, and network optimization tools. The role assesses business and technical needs and recommends network solutions that support organizational objectives. Key Responsibilities Design, implement, configure, and maintain network servers and repair server hardware as needed. Monitor, optimize, and support all networked software and associated operating systems. Utilize expertise in network and server operating systems to design, build, and deploy internal and external networks. Perform routine maintenance on file servers and network devices, including hardware and software restoration. Test and evaluate network systems for stability, troubleshoot issues, and implement improvements. Recommend, develop, and support cost-effective technology solutions to enhance network performance. Assist in vendor evaluation and cost analysis for large-scale system projects. Collaborate with IT risk management and security teams to reduce organizational risk. Skills and Experience Bachelor's degree in Computer Science, Information Technology, or equivalent experience. Proven experience with routing and switching in enterprise networks. Experience with Cisco ACI (Application Centric Infrastructure). Cisco Certified Network Administrator (CCNA) certification preferred. Experience with Citrix, VMware, Dell servers, and Microsoft technologies. Familiarity with network monitoring tools such as SolarWinds. Experience with Meraki wireless solutions and SD-WAN technologies.

Join a world-class LNG leader as a Network Engineer, supporting critical infrastructure of an organization at the forefront of the global energy industry. Key Points: Long term contract opportunity (W2), 12 months renewable Onsite in Downtown Houston with flexible work hours Paid Parking Requriements: Hands-on experience with enterprise firewalls (Palo Alto, Cisco Firepower) Skills in routing, switching, and network access layer design (Cisco) Knowledge of voice infrastructure (CUCM)

Assist with the day-to-day operation and maintenance of network infrastructure (LAN, WAN, WLAN, Business Internet) and voice communications systems. Assist in continuous improvement efforts of existing solutions and provide support and expertise to the implementation of new solutions. Serve as an escalation point for the help desk and desktop support team as needed. Support IT infrastructure projects as needed. Essential Functions & Duties/Responsibilities - Support business critical functions by achieving the highest possible availability of infrastructure at all times - Provide top tier first-class customer service - Provide both operational and project support within IT in order to achieve departmental and business goals - Responsible for day-to-day monitoring and support of the corporate computing network - Responsible for monitoring and support of corporate firewalls - Administer and maintain enterprise NAC solution - Maintain network monitoring solutions - Support required infrastructure changes during and after normal business hours as needed - Support audio visual and collaboration solutions - Troubleshoot and resolve network related incidents - Work with other IT teams to implement projects as needed in a timely manner - Adhere to all IT policies - Other duties as assigned Minimum Qualifications/Work Experience - Minimum of 3 years? experience supporting computer and network systems - Network certification (CCNA/JNCIA or greater)

Systems Engineer (MSP) 📍 Houston, TX 77012 We are a rapidly expanding Managed Service Provider committed to delivering cutting-edge IT solutions that empower businesses to thrive in a fast-changing technology landscape. Built on a foundation of innovation, collaboration, and client-first service, we foster a culture where employees are encouraged to grow, lead, and make a real impact. With a focus on continuous learning and career advancement, we invest in our team's development, embracing new technologies and best practices to stay ahead. Join us and be part of a dynamic organization that values your expertise, supports your ambitions, and celebrates success together. What You'll Do: Own the design, deployment, and management of Microsoft Intune environments, including Autopilot, compliance policies, conditional access, and security baselines Act as the senior escalation point for all Intune-related technical challenges Lead migrations and endpoint security initiatives integrated with Azure AD (Entra ID) Collaborate with teams to optimize network infrastructure using Cisco Meraki technologies Mentor junior engineers and help shape best practices What You Bring: 3+ years in MSP industry experience. Advanced hands-on experience with Microsoft Intune and Azure AD (Entra ID). Proven success deploying and managing Autopilot, compliance, and security policies. Strong networking knowledge - Cisco Meraki. Benefits Medical - 50% covered Dental - 50% covered STD / LTD coverage 401(k) with 3% match 3 weeks PTO 5 sick days A/B holiday rotation (Thanksgiving/Christmas) 8 paid holidays Bonus opportunities And more as you grow with the company!