Technical support engineer demographics and statistics in the US
Technical support engineer demographics research summary. Zippia estimates technical support engineer demographics and statistics in the United States by using a database of 30 million profiles. Our technical support engineer estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about technical support engineers after extensive research and analysis:
- There are over 357,360 technical support engineers currently employed in the United States.
- 16.7% of all technical support engineers are women, while 83.3% are men.
- The average technical support engineer age is 42 years old.
- The most common ethnicity of technical support engineers is White (54.4%), followed by Hispanic or Latino (15.1%), Asian (15.0%) and Black or African American (9.8%).
- Technical support engineers are most in-demand in New York, NY.
- The technology industry is the highest-paying for technical support engineers.
- 11% of all technical support engineers are LGBT.
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Technical support engineer demographics by:
Technical support engineer gender statistics
16.7% of technical support engineers are women and 83.3% of technical support engineers are men.
- Male, 83.3%
- Female, 16.7%
Technical support engineer gender ratio
| Gender | Percentages |
|---|---|
| Male | 83.3% |
| Female | 16.7% |
Technical support engineer gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$88,478
Female income
$86,221
Technical support engineer gender ratio over time
This data breaks down the percentage of men and women in technical support engineer positions over time. Currently, 16.7% of technical support engineers are female.
Technical support engineer gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 79.40% | 20.60% |
| 2011 | 80.18% | 19.82% |
| 2012 | 81.30% | 18.70% |
| 2013 | 81.71% | 18.29% |
| 2014 | 82.00% | 18.00% |
| 2015 | 83.32% | 16.68% |
| 2016 | 83.42% | 16.58% |
| 2017 | 83.36% | 16.64% |
| 2018 | 83.89% | 16.11% |
| 2019 | 82.93% | 17.07% |
| 2020 | 83.30% | 16.70% |
| 2021 | 83.34% | 16.66% |
Technical support engineer related jobs gender ratio
We compared technical support engineers with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Technical Support Engineer | 83% | 17% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Technical support engineer demographics by race
The most common ethnicity among technical support engineers is White, which makes up 54.4% of all technical support engineers. Comparatively, 15.1% of technical support engineers are Hispanic or Latino and 15.0% of technical support engineers are Asian.
- White, 54.4%
- Hispanic or Latino, 15.1%
- Asian, 15.0%
- Black or African American, 9.8%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.4%
Technical support engineer race
| Technical support engineer race | Percentages |
|---|---|
| White | 54.4% |
| Hispanic or Latino | 15.1% |
| Asian | 15.0% |
| Black or African American | 9.8% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.4% |
Technical support engineer race and ethnicity over time
See how technical support engineer racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Technical support engineer race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.01% | 10.22% | 11.64% | 12.08% |
| 2011 | 63.72% | 10.31% | 11.79% | 11.59% |
| 2012 | 62.45% | 10.55% | 12.04% | 12.23% |
| 2013 | 61.38% | 9.79% | 12.85% | 12.60% |
| 2014 | 61.09% | 10.00% | 12.49% | 13.31% |
| 2015 | 61.00% | 9.47% | 13.67% | 13.20% |
| 2016 | 60.79% | 9.43% | 13.65% | 13.09% |
| 2017 | 60.01% | 9.10% | 14.10% | 13.49% |
| 2018 | 60.12% | 9.05% | 14.19% | 13.23% |
| 2019 | 58.31% | 8.97% | 14.89% | 14.35% |
| 2020 | 56.27% | 9.55% | 14.67% | 14.52% |
| 2021 | 54.41% | 9.78% | 15.05% | 15.05% |
Technical support engineer wage gap by race
According to our data, asian technical support engineers have the highest average salary compared to other ethnicities. Black or african american technical support engineers have the lowest average salary at $84,769.
| Ethnicity | Salary |
|---|---|
| Unknown | $86,086 |
| White | $87,675 |
| Black or African American | $84,769 |
| Asian | $98,104 |
| Hispanic or Latino | $86,387 |
Average technical support engineer age
See how the average age of technical support engineers varies based on ethnicity and gender.
Male
Female
Technical support engineer age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Technical support engineer age breakdown
The average age of technical support engineers is 40+ years years old, representing 56% of the technical support engineer population.
Technical support engineer age breakdown
| Technical Support Engineer Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Technical support engineer educational attainment
The most common degree for technical support engineers is bachelor's degree, with 63% of technical support engineers earning that degree. The second and third most common degree levels are associate degree degree at 21% and associate degree degree at 9%.
- Bachelor's, 63%
- Associate, 21%
- Master's, 9%
- Diploma, 3%
- Other Degrees, 4%
Technical support engineers by degree level
| Technical support engineer degree | Percentages |
|---|---|
| Bachelor's | 63% |
| Associate | 21% |
| Master's | 9% |
| Diploma | 3% |
| Other Degrees | 4% |
Technical support engineer jobs you might like
Technical support engineer wage gap by degree level
According to the data, technical support engineers with a Master's degree earn more than those without, at $103,860 annually. With a Doctorate degree, technical support engineers earn a median annual income of $98,950 compared to $89,741 for technical support engineers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $103,860 |
| High School Diploma or Less | $79,992 |
| Bachelor's Degree | $89,741 |
| Doctorate Degree | $98,950 |
| Some College/ Associate Degree | $81,817 |
Technical support engineer employment statistics
Most technical support engineers work for a public in the technology industry.
Company size where technical support engineers work
Below, you can see the size of companies where technical support engineers work.
Technical support engineer jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 3% |
| 50 - 100 employees | 6% |
| 100 - 500 employees | 14% |
| 500 - 1,000 employees | 5% |
| 1,000 - 10,000 employees | 36% |
| > 10,000 employees | 35% |
Technical support engineer jobs by company type
Employees with the technical support engineer job title have their preferences when it comes to working for a company. For instance, most technical support engineers prefer to work at public companies over private companies.
Technical support engineer jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 56% |
| Private | 42% |
| Government | 1% |
Technical support engineer jobs by industry
The most common industries for technical support engineers are technology, telecommunication and professional.
Technical support engineer industry statistics
| Industry | Percentages |
|---|---|
| Technology | 45% |
| Fortune 500 | 13% |
| Telecommunication | 9% |
| Professional | 6% |
| Manufacturing | 6% |
| Start-up | 4% |
| Media | 3% |
| Health Care | 3% |
| Internet | 3% |
| Finance | 2% |
| Retail | 1% |
| Transportation | 1% |
| Energy | 1% |
| Education | 1% |
| Automotive | 1% |
Technical support engineer turnover and employment statistics
Technical support engineer unemployment rate over time
The unemployment rate for technical support engineers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Technical support engineer unemployment rate by year
| Year | Technical support engineer unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average technical support engineer tenure
The average technical support engineer stays at their job for 1-2 years, based on the 15,312 technical support engineers resumes in Zippia's database.
Technical support engineer tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 20% |
| 1-2 years | 40% |
| 3-4 years | 15% |
| 5-7 years | 13% |
| 8-10 years | 5% |
| 11+ years | 7% |
Technical support engineer LGBT ratio compared to similar jobs
Review the percent of technical support engineers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Data Communications Specialist | 7.31% | 120,034 |
| Sustainable Systems Analyst | 8.42% | 72,483 |
| Systems Software Specialist | 8.46% | 90,734 |
| Defense Analyst | 8.59% | 24,879 |
| Wide Area Network Engineer | 9.03% | 34,398 |
| DWH Tester | 10.54% | 7,645 |
| Technical Support Engineer | 10.88% | - |
Similar technical support engineer jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Data Communications Specialist | 7.31% | 120,034 |
| Sustainable Systems Analyst | 8.42% | 72,483 |
| Systems Software Specialist | 8.46% | 90,734 |
| Defense Analyst | 8.59% | 24,879 |
| Wide Area Network Engineer | 9.03% | 34,398 |
| DWH Tester | 10.54% | 7,645 |
Foreign languages spoken by technical support engineers
The most common foreign language among technical support engineers is Spanish at 35.6%. The second-most popular foreign language spoken is French at 10.6% and Portuguese is the third-most popular at 7.4%.
- Spanish, 35.6%
- French, 10.6%
- Portuguese, 7.4%
- Carrier, 6.9%
- Chinese, 5.9%
- Other, 33.6%
Technical support engineer languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 35.6% |
| French | 10.6% |
| Portuguese | 7.4% |
| Carrier | 6.9% |
| Chinese | 5.9% |
| Other | 33.6% |
