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  • Desktop Engineer I | Richmond, VA

    All other duties as requested by the Director of Desktop Support, Desktop Manager or Lead Desktop Engineer Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978.
    $87k-117k yearly est.7d ago
  • Network System Administrator

    Founded in 1998, Cutting Edge Communications, LLC, is a small business dedicated to technical excellence and responsive customer support.
    $60k-77k yearly est.16d ago
  • End User Support Analyst

    Position Summary IT Support Analyst will provide frontline primary level I technical support to end users within OrthoVirginia. OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced End User Support Analyst to join our team!
    $50k-85k yearly est.11d ago
  • Enterprise Support Analyst

    The Enterprise Support Analyst must also understand and work within the guidelines of ITIL practices to deliver technology service, and agile techniques to deliver continuous improvement. (ISC) is looking for a skilled, customer-oriented Enterprise Support Analyst for our growing Transformation Program Office (TPO) Support Team. Candidates must reside within commuting distance to Alexandria, VA The Enterprise Support Analyst collaborates with business and IT experts to ensure effective technology service delivery.
    $66k-91k yearly est.6d ago
  • Tier 2 IT Support Technician - Remote Hybrid - NYC Area

    We are seeking a skilled and motivated Tier 2 IT Support Technician to join our team. As a Tier 2 Engineer, you will provide technical support to our clients, working in a fast-paced environment. Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwid This is a remote hybrid role that offers flexibility, with 75% of the work being remote and 25% being onsite at clients within the New York Metro Region. Reporting to the Tier 2 Manager, you will troubleshoot and resolve basic and complex issues related to servers, network devices, and cloud systems. The Tier 2 Engineer will work closely with other staff members under the Tier 2 Manager's direction.
    $42k-71k yearly est.15h ago
  • Information Systems Technician

    at our Leesburg, Virginia facility. Through our partnership, we're expanding in Virginia at our Headquarters in Leesburg and our Manufacturing facility in Danville. In 2022, EIT joined Zollner, a market leader in the area of Electronics Manufacturing Services (EMS). EIT has been serving customers in Aerospace, Communications, Defense, and Healthcare and has expanded into a company with several locations across the globe.
    $71k-108k yearly est.26d ago
  • Cloud Infrastructure Technician

    Job Location: Sterling, Virginia The Cloud Infrastructure Technician supports in setting up, configuration and troubleshooting of cloud infrastructure components. at our head office in Sterling, Virginia.
    $93k-124k yearly est.15d ago
  • Information Technology Support Technician

    IT Support/ Desktop Support/Field Support Technician with good hardware and software troubleshooting skills is needed to provide on-going hardware and software troubleshooting support for a dynamic company. This is a long-term contract; no end date defined position. Responsibilities for the IT Technical Support/Desktop Support/ Field Technician • Perform installation, configuration, administration, and tuning of software application products. Run necessary system backups. • Provide technical support and troubleshooting assistance on software application related issues. • May require a strong understanding of software architecture and programming principles. • Career-Development position within field. • Requires moderate skill sets and developing proficiency within discipline. • Conducts tasks and assignments as directed. • Works under moderate supervision with some latitude for independent judgment. Requirements for the IT Technical Support/ Desktop Support/ Field Technician • College graduates with minimum one year (+) hardware/software troubleshooting experience or three years (+) of relevant experience or equivalent combination of experience and education. • Good hardware/software trouble shooting skills. • Experience with mobile devices and tablets is a huge plus • Must be willing to learn new technologies • Must work at the airport for the full 40 hours. No remote option. • Must pass the Drug screen • Need to be within a reasonable commute to the airport
    $37k-50k yearly est.6d ago
  • Network Technician Teir II

    Determine user requirements and design specifications for computer networks. Plan and implement network upgrades. Design, test, and inspect the NRO's computer data communications systems. These systems include wide area networks (WANs), local area networks (LANs), and internets. Analyze and organize the corresponding hardware and software combined solutions through network modeling and planning. Job Function: Adjust network sizes to meet volume or capacity demands. Communicate with customers, sales staff, or marketing staff to determine customer needs. Coordinate network operations, maintenance, repairs, or upgrades. Determine specific network hardware or software requirements, such as platforms, interfaces, bandwidths, or routine schemas. Develop and implement solutions for network problems. Develop conceptual, logical, or physical network designs. Develop procedures to track and report network availability, reliability, capacity, or utilization. Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes. Estimate time and materials needed to complete projects. Evaluate network designs to determine if requirements are met efficiently and effectively. Monitor and analyze network performance and data input/output reports to detect problems, identify inefficient use of computer resources, or perform capacity planning. Participate in network technology upgrade or expansion projects, including installation of hardware and software and integration testing. Prepare detailed network specifications, including diagrams, charts, equipment configurations, and recommended technologies. Research and test new or modified hardware or software products to determine performance and interoperability. Communicate with vendors to gather information about products, to alert them to future needs, to resolve problems, or to address system maintenance issues. Coordinate installation of new equipment. Coordinate network or design activities with designers of associated networks Design, organize, and deliver product awareness, skills transfer, and product education sessions for staff and suppliers. Develop network-related documentation. Explain design specifications to integration or test engineers. Develop plans or budgets for network equipment replacement. Prepare design presentations and proposals for staff or customers. Supervise engineers and other staff in the design or implementation of network solutions. Use network computer-aided design (CAD) software packages to optimize network designs. REQUIREMENTS: Required Skills, Experience, and Education: Candidate must have 7 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years of experience OR Masters and 1 years, Bachelors and 3 years, Associates and 6 years or HS and 7 years. DoD 8570 IAT Level 2 certification requirements CLEARANCE LEVEL: Active TS/SCI Clearance with CI Poly
    $57k-78k yearly est.25d ago
  • IT Specialist

    NIWC PAC Philadelphia Code 58420 Cyber Development and Acquisition is actively recruiting an IT Specialist to independently plan, organize, and conduct complex requirements analysis for NAVY ERP systems.
    $69k-98k yearly est.14d ago
  • Junior AML Monitoring Specialist

    ConnectOne Bank proves that putting people first is a better way to do business. : The Junior AML Monitoring Specialist role supports the Transaction Monitoring Group (High Risk Monitoring Group) and assists the Senior AML Monitoring Specialist with various task.
    $76k-119k yearly est.1d ago
  • Information Systems Technician

    Helping to develop and deploy information systems, command and control, and space systems Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.There's also potential to pursue a graduate certificate, DoD certifications, federal executive fellowships and information assurance scholarships and internships.QUALIFICATIONS & REQUIREMENTSA four-year degree is required to work as an Information Professional. Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology Candidates seeking an Officer position in this community must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering or General Engineering.All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information ABOUTEffective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy. Ensuring the effectiveness of the Navy technologies Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
    $58k-87k yearly est.60d+ ago
  • Principal Network Analyst

    Falls Church, VA (Onsite) Duration: Temp to Perm Responsibilities: Maintains smooth operation of a variety of networks. Plans, evaluates, designs, and coordinates installation and/or reconfiguration of hardware and software elements of data and/or voice communication network. Maintains technical expertise in all areas of networks and computer hardware and software interconnection and interfacing. Provides regular monitoring and network analysis regarding short- and long-range planning for in-house systems. Required Skills/Qualifications: ASA Anyconnect DNS Security Cisco ISE Route Switch Expert 14+ Years with HS OR 10+ Years with AA OR 8+ Years with BS OR 6+ Years with M OR S3+ Years with PhD CCNP Cisco Anyconnect Expert ASA Anyconnect DNS Security Cisco ISE Route Switch Expert
    $58k-78k yearly est.25d ago
  • Information Technology Desktop Support

    Scripting Industry Standard Certifications such as JAMF, VMWare, Microsoft, AWS We are looking for an IT Desktop Technician to sit On Site in Vienna, VA for a 3-6 month contract opportunity!
    $39k-68k yearly est.2d ago
  • IT Engineer

    WJLA has an excellent career opportunity for a full-time IT Engineer to support the Engineering Department on its daily computer and network operations.
    $90k-109k yearly est.6d ago
  • Tech Lead/Environment Support Engineer - Storage Engineer

    Provide the operations support for current storage and backup configurations including OS, SAN, NAS, Dell EMC Data Domain infrastructure. Understanding of EMC VMAX SAN, NetApp NAS storage and VMware SAN storage solutions and EMC Data Domain. Replication Design understanding of EMC SRDF for Block storage. Snapmirror replication for NetApp, EMC Data domain and replication technologies for File based storage solutions VMware SRM Integration with EMC SRDF solutions is a plus. Understanding of HA and DR concepts as applied to major Infrastructure areas (Compute, Storage & Network) is a desirable. Prior experience in designing secure cloud & virtualized environments is a plus. Good understanding of Brocade SAN Fabrics.
    $94k-126k yearly est.24d ago
  • Device Refresh Technician

    Evolver, a Converged Security Solutions company, is an information technology company serving the Federal, Commercial, and Legal markets that addresses client challenges in the present and transitions clients into the future by introducing efficient and effective IT solutions. Evolver is seeking a Device Refresh Technician in Manassas, VA that has a broad knowledge of IT Technician and Asset & Inventory functions with strong customer service skills and a service desk background.
    $55k-84k yearly est.17d ago
  • Law Firm Help Desk - remote

    Help Desk Analyst - for prominent law firm. **This is a fully remote position. The hours for this position are: Friday - Sunday, 10:00 p.m. - 11:30 a.m. Eastern Time. *Law firm help desk experience is required. This position is responsible for providing technical assistance and support for computer systems, hardware, software, mobile devices, and remote access. Occasional OT. Candidate should be familiar with remote support and remote connectivity help. Duties: Provide technical assistance (Tier 1 and some Tier 2) and support for incoming inquiries related to computer systems, hardware, software, mobile devices, and remote access. Prioritize and respond to support requests via telephone or email in a professional, confident, and courteous manner. Thoroughly document support requests and resolutions using the helpdesk ticketing system. Follow up with customers, provide feedback, and see problems through to resolution. Acquire, maintain, and expand knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to customers. Write tips, frequently asked questions, and knowledge articles for the Firm's intranet and help desk knowledgebase. Availability to provide onsite and remote coverage outside of normal business hours as needed. Position Requirements: Must have at least two years working on a Help Desk or related experience in a law firm. Knowledgeable in using and supporting Windows 10, Active Directory, Microsoft Office 2016 or later, iManage Work 10, or other document management systems, remote access systems (Citrix and VPN), and mobile devices (iOS and Android). Customer service orientated. Excellent written, and interpersonal skills. Strong troubleshooting skills. Proven success working in a fast-paced environment. Goal oriented, organized, and follow through with customer requests. Ability to work independently and in a team environment. ITIL v3 certified or familiarity with ITIL's best practices. Salary is commensurate with experience.
    $48k-82k yearly est.22d ago
  • Technical Specialist

    Working with highly motivated individuals from across the globe on a variety of engines, vehicles and markets, the Technical Specialist will be able to grow their scope of experience with technology used across the globe. Here is your chance to work at a globally leading engineering and digital mobility company as their Technical Specialist - Hybrid and Fuel Cell Powertrains in Auburn Hills, MI!! As a Technical Specialist specializing in diagnostic strategies for conventional, hybrid and fuel cell powertrains, you will be responsible for leading and mentoring project teams in the interpretation of OBD regulations, definition of OBD boundaries, creation OBD systems as well as supporting the calibration, validation and certification of diagnostic systems.
    $29k-44k yearly est.6d ago
  • Help Desk Analyst

    Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Onsite support in Dallas, TX when needed Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama, and Columbia, Maryland that services clients throughout the United States.
    $33k-40k yearly est.20d ago

Average Salary For a Technical Support Engineer

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Technical Support Engineer is $85,716 per year or $41 per hour. The highest paying Technical Support Engineer jobs have a salary over $119,000 per year while the lowest paying Technical Support Engineer jobs pay $61,000 per year

Updated June 7, 2023
Average Technical Support Engineer Salary
$83,846 yearly
$41 hourly

5 Common Career Paths For a Technical Support Engineer

Systems Administrator

Systems administrators are employees who oversee information technology infrastructures in the office. They are skilled information technology professionals who are knowledgeable about the company's network systems and other technology-related infrastructures. They are responsible for installing, configuring, or updating network systems, software, and hardware. They also monitor the different systems and troubleshoot any issues that users may encounter. Systems administrators manage the access of users, ensure the security of the network, and address any challenges that users may have. They conduct repairs and routine maintenance to ensure that the systems in place are in the best shape.

Systems Engineer

Systems engineers are responsible for creating and overseeing systems related to the overall operations of the organization. They are in charge of assessing the organization's needs in terms of systems and creating plans to address these needs. These systems are usually related to the production or manufacturing of company products. Systems engineers create end-to-end processes that ensure efficiency and effectiveness. They make sure that the processes they put in place adhere to safety and security policies and guidelines. They also do routine checks and continuously find ways to further improve production and other systems.

Network Engineer

A network engineer is responsible for managing a network system, monitoring its performance, and upgrading its features to optimize performance and boost efficiency. Network engineers also create new systems, designing them based on clients' specifications and business needs. They also check network defects, perform troubleshooting, improve data security systems, and install security updates. A network engineer must have excellent knowledge of the technology industry, as well as a broad understanding of system codes, programming languages, and network configurations.

Quality Assurance Engineer

A Quality Assurance Engineer's role is to oversee the overall production and ensure that the product is cost-efficient and aligns with the company's standards. The responsibility mainly revolves around conducting activities that examine and scrutinize the condition of a product or service to identify issues and come up with possible solutions to resolve the issue or attain stronger customer satisfaction. Furthermore, the Quality Assurance Engineer must also ensure that the product adheres to the government regulations and market guidelines.

Software Engineer

A software engineer is a computer science professional who is responsible for the development of information systems, designing and building computer systems software and applications software. They often prefer to call themselves as a software developer or computer programmer. They have substantial knowledge of programming languages, software development, and computer operating systems, and other technologies. They use these to turn a plan into a final output. They can create a design, test, and develop software based on the needs of their clients.

Illustrated Career Paths For a Technical Support Engineer

Technical Support Engineer Jobs FAQs

How Much Do Technical Support Engineers Make?

Technical support engineers generally make an average salary of $77,034 per year or $37,04 per hour. On the lower end of the salary range, the average salary can be about $58,000 a year. On the higher end, they can make about $100,000.

Is Technical Support An It Job?

Yes, technical support is an IT (Information Technology) job. A technical support engineer is also known as an IT support engineer.

At the minimum, they resolve various issues with computer systems such as software, hardware, and other network-related problems, usually for customers. However, they are not limited to just helping customers and can also help internal teams and stakeholders.

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