Technical Support Engineer remote jobs - 2,571 jobs

Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group. Responsibilities include, but are not limited to: Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures Update docket based on docket answers/instructions received from attorneys and paralegals Monitor daily docket to ensure all deadlines are met Perform monthly status check of pending US patent applications Manage incoming and outgoing transferred files Respond to internal inquiries; generate reports as needed by the IP group Save correspondence in document management system to maintain electronic files Required Skills Include: Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures Analytical reasoning skills and ability to interpret rules and instructions accurately Excellent organizational and follow-up skills Comfortable and efficient at calculating dates Detail oriented; ability to perform routine tasks and maintain concentration for long period of time. Ability to prepare accurate, highly detailed work; excellent proofreading skills. Proficient with MS Office applications 6+ years intellectual property experience in a law firm or legal services environment Prior IP docketing experience required, prior patent docketing experience preferred. Prior IP docketing experience using computer database programs, specifically FIP is highly preferred Undergraduate degree preferred We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE #LI-PT1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include Set up and maintain computer systems and networks Troubleshoot and resolve basic technical issues Learn installation and configuration of hardware/software Follow cybersecurity and data protection procedures Work as part of a remote IT team Ideal Candidate Veteran discharged 2012 2025 No prior IT experience necessary Strong teamwork and communication skills Eager to learn and develop technical skills Compensation & Benefits Pay: $26 $33/hr Flexible remote work options Paid IT training and certifications Veteran-friendly environment and career advancement Apply today and start your next mission a successful career in IT!

Required Skills & Experience - 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background - A+ certification - Reliable internet - Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.) - Experience in call center (30+ call/day) - Ticketing Experience (ServiceNow preferred) - Experience logging calls from end users - Excellent Communication Skills Job Description Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform. This is an ongoing contract with possibility of conversion to FTE. Pay $22/hr M-F, 40 hours/week •Available Shifts: o 6:00am - 3:00pm CT o 8:00am - 5:00pm CT A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!

🚀 WorkOS builds tools and services for developers to help them implement authentication, identity, authorization, and overall enterprise readiness. We're a fully distributed team with employees across North American time zones. We're well-funded, having raised $100m in funding from top investors including Greenoaks Capital, Lachy Groom, and Lightspeed Ventures. Our fast-growing base includes rapidly growing SaaS companies like OpenAI, Cursor, Perplexity, Vercel, Plaid, and hundreds of others. About the role As a Forward Deployed Engineer at WorkOS, you'll sit at the intersection of engineering, product, and GTM and work directly with customers to solve real problems and accelerate time-to-value. This role is for engineers with strong fundamentals, excellent communication, and unusually high agency. You'll be customer-facing, but you'll also build: prototypes, integrations, demos, and pragmatic solutions that unblock adoption and expansion. Responsibilities ✔️ Work directly with customers to design and implement solutions using WorkOS products Own technical outcomes end-to-end: discovery, architecture, implementation, iteration, and handoff Build lightweight tooling, scripts, demos, or proof-of-concepts to speed up customer success Identify blockers early, propose solutions, and drive momentum without waiting for instructions Partner with Account Executives and Solutions Engineers to support evaluations and expansions Share structured feedback with Engineering and Product to improve the platform based on real-world usage Qualifications Strong engineering fundamentals and comfort building across APIs and web stacks Proven ability to communicate clearly with customers and internal teams High agency: you proactively find problems and solve them (show us what you've built or led from 0→1) Excited by fast-paced, startup environments and ambiguous problem spaces Strong curiosity and adoption of modern tooling, including AI-assisted development workflows Bonus: Experience in developer tools, integrations, customer engineering, or technical consulting Benefits (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements. Benefits include: - Competitive pay - Substantial equity grants - Healthcare insurance (Medical, Dental and Vision) for you and your family - 401k matching - Wellness and fitness monthly allowances - PTO + paid holidays + unlimited sick leave - Autonomy and flexibility with remote work Please inquire directly with our recruiting team for benefits available to those working outside the US. Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr

A leading AI therapy platform based in San Francisco seeks an AI Engineer to enhance the quality of AI therapy systems. In this hybrid role, you'll tackle responsibilities such as improving conversation quality through innovative model strategies, effectively managing the production codebase, and collaborating with clinicians to ensure adherence to safety protocols. Ideal candidates will have strong experience with large language models, production-level coding, and a commitment to quality. Join us in making therapy conversations more effective. #J-18808-Ljbffr

About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: We are looking for a Senior Partner Solutions Engineer to join our partnerships team. This role will lead technical engagements with solution and product partners, identifying growth opportunities and executing plans that deliver business impact. Partner Solutions Engineers work with partner engineering, sales, and product teams to grow adoption of Vercel\'s products and build strong technical relationships. A key focus in this role will be growing Vercel\'s enterprise ecommerce partnerships and customer base. Prior experience building and shipping ecommerce applications with Next.js and Vercel is preferred. This role will serve as a developer advocate for Vercel and Next.js across solution and product partners. You will be the expert on integrating partner technology with Vercel products and will establish best practices, author guides, lead workshops, and build solutions for partner communities and Vercel teams. Partner Solution Engineers require a strong web development background, especially in frontend development, cloud infrastructure, networking, and modern application development. Strong coordination skills across multiple partners and time zones are essential, as is building lasting relationships with product champions, users, and executives. If you\'re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you\'re located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Serve as subject matter expert on Vercel and Next.js to strategic partner engineering teams and leadership. Identify strategic opportunities for technical partnerships and build joint solutions to deliver business outcomes. Align technical roadmaps, integrations, and ecosystem strategies with partners and Vercel\'s teams. Create and deliver technical training and enablement on Next.js and Vercel best practices. Support partner engineering teams in building and launching frontend applications on Vercel. Work alongside sales engineering teams and build templates and prototypes that highlight Vercel with its partners to prospects and customers. Perform technical audits of Vercel applications to optimize performance and user experience. Build Next.js templates and solutions that equip partners communities with the best practices on integrating Vercel with partner products. Present technical workshops and demonstrations at in-person events, conferences, and live webinars. Champion DevRel initiatives including content creation, training, and community engagement for partners. About You: You are passionate about building first-class user experiences on the web. You have a strong understanding of web architecture, frontend development, and serverless computing. You have 4+ years of experience as a solutions engineer advising or consulting engineering teams. You have 6+ years of experience building and launching frontend applications using Next.js or React. You have built and launched digital storefronts that integrated enterprise ecommerce platforms. You are experienced in developer relations, from training sessions and talks to producing technical content. You have a results-driven mindset and are experienced working in a fast-paced environment. You are comfortable working with remote, globally distributed cross-functional teams. You have excellent communication skills and experience building and maintaining strong relationships with stakeholders. You have experience driving the adoption of web technology or previous pre-sales experience. You are able to travel 20% of the time. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA OTE pay range for this role is $168,000-$230,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location, and the total package includes benefits and equity-based compensation. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don\'t necessarily check every box on the job description. #LI-NB1 #J-18808-Ljbffr

A leading AI solutions company is seeking a Solutions Engineer to customize software for top clients globally. The role requires strong Python skills, excellent communication capabilities, and a deep understanding of AI and machine learning. As part of a dynamic team, you will deliver high-quality solutions tailored to specific client needs. The position offers a competitive salary range of $100K - $200K and the opportunity to work in a fast-paced, innovative environment. #J-18808-Ljbffr

A leading AI incident response platform is seeking a Solutions Engineer to partner with sales, providing technical expertise and tailored solutions for clients. You'll cultivate deep product knowledge, identify sales process improvements, and collaborate closely with Product and Engineering teams to enhance customer success. Ideal candidates will have a proven background in technical pre-sales roles, strong communication skills, and a proactive approach to challenges. This role offers a competitive salary and numerous benefits, including remote working options. #J-18808-Ljbffr

A video AI technology company in San Francisco seeks a Solutions Engineer to lead technical discovery with prospects and demonstrate the business value of innovative video understanding APIs. This role involves creating proof-of-concepts, delivering presentations, and collaborating with Sales. Applicants should have at least 5 years in customer-facing technical roles, experience with LLMs, and strong communication skills. Join a diverse team committed to driving innovation in multimodal AI. #J-18808-Ljbffr

A pioneering AI solutions company in San Francisco is seeking experienced Solution Engineers to build production-grade AI agents for customers. The role involves developing AI solutions that drive business impact and training customers to use the platform effectively. Applicants should have over 5 years of experience in Solutions Engineering and strong technical skills. This hybrid role offers competitive salaries and opportunities for professional growth. #J-18808-Ljbffr

Lakera is seeking a Solutions Engineer to accelerate customer success and shape the product experience as we scale. In this customer-facing role, you'll be the primary technical point of contact through both sales and post-sales implementation. You'll translate customer needs into solutions, architecting with Lakera's AI security platform to help enterprises secure their AI stacks and unlock cutting-edge use cases. You'll work closely with Customer Success, Sales, Product, and Engineering to ensure Lakera delivers on its mission. With your blend of technical expertise, communication skills, and customer empathy, you'll be at the forefront of AI security innovation. About Lakera Lakera is on a mission to secure the era of intelligent computing. We are heading towards a future where AI-powered applications take center stage. Here at Lakera, we're not just dreaming about the future; we're building the security foundation for it. We empower builders, giving them the confidence to navigate this new dynamic landscape and unleash the next phase of innovation. We work with Fortune 500 companies, startups, and foundation model providers to protect them and their users from adversarial misalignment. We are also the company behind Gandalf, the world's most popular AI security game. If you're eager to be part of a team that's not just keeping pace but setting the pace, Lakera is the right place for you. Let's shape the future together. What You'll Do: Act as the primary technical point of contact for customers evaluating Lakera. Understand their needs and design solutions that align with their infrastructure using Lakera's platform. Partner with Customer Success to plan and execute post-sales implementations, ensuring customers onboard quickly and realize value from the platform. Develop and maintain technical documentation and guides to streamline pre- and post-sales workflows. Support product configuration and deliver minor technical changes required for customer implementations. Feed customer feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs. Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices. What You'll Bring: 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role. A track record of managing relationships with large, complex organizations, preferably with a deeply technical enterprise product. Proficiency coding in the Python and Javascript ecosystems. A track record of enabling large scale implementations in at least one of the hyperscalers (AWS, GCP, Azure). Preferred experience with Docker, Kubernetes, and Terraform. An understanding of and experience navigating security, compliance, and IT processes and requirements when implementing B2B products at large enterprises. Strong written and verbal communication and interpersonal skills with a comfort presenting in front of customers 1:1, in small groups, and at large conference venues. A track record of working directly with customers of varying sizes, including large enterprises. An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line. A passion for what AI can do for the good of humanity and a desire to ensure that it is implemented in a secure and ethical way. Comfortable in a small and fast moving startup environment. Location: San Francisco. Logistics: Tuesday and Wednesday in office. We're excited about candidates who want to contribute to our in-office culture. Deadline to apply: None. Applications will be reviewed on a rolling basis. Compensation and Benefits: Our total compensation package is a blend of salary, equity and benefits. We are committed to paying fairly and aim for these three elements collectively to be highly competitive with market rates. Equity - On top of this position's compensation, equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size and communicate equity amounts at the time of offer issuance. Benefits: Equity package. Comprehensive health, dental, and vision insurance. 401k plan. Paid parental leave. Unlimited PTO. Health, wellness, and commuter benefits. #J-18808-Ljbffr

A forward-thinking technology firm is seeking a Solutions Engineer to build robust solutions using their Canvas SDK. You'll partner with Solutions Consultants to bridge customer needs with technical capabilities in the healthcare domain. Ideal candidates have strong programming skills, especially in Python, and a passion for healthcare technology. This remote position encourages collaboration while offering competitive compensation and benefits, including unlimited PTO and professional development budget. #J-18808-Ljbffr

We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market. 📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. 💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste. 💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. 💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity. About the role You'll build out Gamma's integration ecosystem - scaling the connectors, workflows, and partnerships that make Gamma the creative hub for hundreds of millions. From Zapier automations to MCP servers to deep B2B integrations, you'll shape how Gamma fits into the tools people already use and co-design new ones. This role combines hands‑on engineering, customer collaboration, and developer advocacy. You'll work closely with engineering, product, and customer success to ensure our integrations are reliable, well‑documented, and genuinely useful. If you love building tools that unlock new workflows and thrive at the intersection of code and customer impact, this is your opportunity. Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do Build and maintain API integrations across platforms like Zapier, Make, N8N, and the major AI tools Partner with B2B customers to architect integrations, troubleshoot issues, and guide technical implementation - from authentication to webhooks to account management Design and deploy MCP servers and custom connectors that extend Gamma's reach Create developer resources including tutorials, sample code, and case studies that showcase integration possibilities (Nice to have) Own security and compliance conversations with enterprise customers, ensuring integrations meet SOC 2 and other similar standards (Nice to have) Collaborate cross‑functionally with product, design, and customer success to prioritize and ship high‑impact integrations What you'll bring 4+ years building API integrations with deep expertise in RESTful APIs, OAuth 2.0, webhook systems, and error handling at scale Strong coding skills in TypeScript and Python, and ideally experience deploying MCP servers Experience with enterprise B2B integrations, including complex authentication flows, and account provisioning systems, etc Technical communication skills - you can debug customer code, lead architecture discussions, and write clear documentation API security knowledge, including rate limiting, token management, and encryption Developer advocacy experience - building reference implementations and tutorials that make integrations easy to adopt (Nice to have) Compensation range Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people. You get energy from small teams doing big things. You love when design, code, and storytelling overlap. You default to action, even when the answer isn't clear yet. You value details, but know when to ship and move on. You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn. You believe AI should amplify creativity, not replace it. You know kindness and intensity are not opposites. You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen. 💙 Who we are Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting. 💬 Here's a bit about what it's like to work here, from people on the inside: We asked the team what makes Gamma, Gamma. Here were some of their answers: "quirky, inspiring, fun, a little wild in the best way" "You can have an idea and just run with it." "Everyone's talented and humble - the mix keeps you sharp." "We ship cool stuff, learn a ton, and laugh a lot doing it." Meet the team We're a team of dreamers and doers building in beautiful San Francisco 🌉 We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you! #J-18808-Ljbffr

About RudderStack RudderStack is a warehouse-native customer data platform enabling companies to collect, govern, and activate real-time customer data for analytics, personalization, and AI-powered/agentic applications. Backed by S28, Kleiner Perkins, and Insight Partners, RudderStack is trusted by leading AI-native companies such as Lovable, Hex, n8n, Vercel, and Seamless, along with multiple Fortune 100 global enterprises. About the role As a Post-Sales Solutions Engineer at RudderStack, you will bridge the gap between technical product capabilities and customer success. You will work closely with the Customer Success, Product, and Engineering teams to remove technical barriers, guide customers in building and scaling their data pipelines, and drive adoption of advanced use cases. You will act as a trusted advisor to customers, helping them architect solutions that leverage RudderStack effectively. This role is ideal for a technically skilled individual who enjoys working closely with customers and translating business needs into scalable data solutions. What you'll do Partner with customers post-implementation to ensure smooth onboarding, adoption, and success with RudderStack's platform. Act as a Data Consultant by leading technical discussions and solution design sessions to align customer data architecture with business goals. Troubleshoot and resolve complex integration or data pipeline issues in collaboration with Product and Engineering. Provide best-practice guidance on data collection, transformation, and routing across warehouses and destinations. Create technical documentation, playbooks, and training materials to accelerate customer enablement. Act as a customer advocate by sharing feedback and feature requests with internal teams. Measure and improve key outcomes such as time to value, feature adoption, and customer satisfaction. Qualifications 3 - 5 years of experience in solutions engineering, customer success engineering, or similar technical customer-facing roles. Solid understanding of data pipelines, ETL/ELT processes, APIs, and modern data warehouses (e.g. Snowflake, BigQuery, Redshift). Strong problem-solving and troubleshooting skills, with the ability to explain complex concepts clearly to varied audiences. Excellent communication and collaboration skills; comfortable working with both technical and business stakeholders. Self-motivated, adaptable, and eager to learn in a fast-paced, remote-first environment. The compensation range for this position is $115,000-$150,000. The total compensation package also includes stock options and a comprehensive benefits package. Actual compensation will depend on your location, skills, experience, and qualifications. #J-18808-Ljbffr

Technical Solutions & Support Specialist Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire. Location: New York, NY Company Stage of Funding: Series E (venture-backed, unicorn) Office Type: Onsite 5 Days a Week Salary: $80,000 - $120,000 USD Equity: Included Relocation: Supported Company Description We're representing a rapidly scaling, venture-backed AI company improving two of the most essential industries in the world: housing and healthcare. By embedding AI agents directly into existing operational workflows, this company helps organizations reduce manual work, lower costs, and deliver dramatically better experiences to end users. Their platform powers everything from apartment tours, leasing, and maintenance coordination to healthcare scheduling, intake, and patient communication-removing friction from processes that impact millions of people every day. Backed by top-tier investors and recently closing a significant late‑stage funding round, the company is entering its next phase of growth with massive scale ahead. This is a high‑ownership, high‑expectation environment built for people who want to move fast, solve real customer problems, and help define how AI operates in mission‑critical systems. What You Will Do As a Technical Solutions & Support Specialist, you will serve as a subject matter expert on customer systems and configurations, ensuring clients receive fast, accurate, and empathetic support. You'll work closely with internal engineering, product, and operations teams to diagnose issues, resolve bugs, and improve the overall customer experience. Develop a deep understanding of customer implementations, configurations, and workflows. Support client onboarding by translating customer preferences into system settings. Troubleshoot integrations with email, calendars, CRMs, and property management systems. Act as a trusted, customer‑facing point of contact for technical and operational issues. Communicate clearly and professionally with customers to understand issues, reproduction steps, and business impact. Prioritize support requests based on severity and operational impact. Advise customers on best practices for configuring and interacting with AI‑powered assistants. Investigate bugs using SQL queries, logs, and internal data sources. Write clear, high‑quality ticket summaries outlining root cause, reproduction steps, and business impact. Communicate fixes back to customers and confirm resolution. Share learnings and updates with internal teams to improve systems and processes. Ideal Background Bachelor's degree in Computer Science or equivalent technical field, or comparable hands‑on experience. 1-3 years of experience in a technical support, solutions, or customer‑facing role. Demonstrated technical proficiency through education, bootcamps, or prior work experience. Strong analytical mindset with a bias toward data‑driven decision‑making. Excellent written and verbal communication skills. Comfortable working directly with customers to solve complex problems. Willingness to work onsite five days a week in a collaborative office environment. Preferred Experience with support tools or CRMs such as Zendesk or Salesforce. Experience writing SQL queries and working with logs or event data. Familiarity with API testing tools like Postman. Experience with monitoring or logging platforms such as Datadog. Advanced proficiency in Google Sheets or Excel. Exposure to reporting or analytics tools such as Tableau. Experience building internal tools with low‑code or no‑code platforms (e.g., Retool). Compensation and Benefits Salary: $80,000 - $120,000 USD, based on experience and qualifications. Equity: Equity included as part of total compensation. Benefits: 100% employer‑covered medical, dental, and vision premiums Fully paid parental leave 401(k) benefits Commuter benefits Fitness and home services stipend Unlimited vacation and paid holidays All meals provided in‑office Relocation: Relocation packages available for qualified candidates. Environment: High‑intensity, high‑growth team with full ownership and minimal bureaucracy. Why This Role This is a rare opportunity to join a late‑stage startup scaling at exceptional speed while still offering early‑employee impact. You won't be following a playbook-you'll help write it. The work is demanding, fast‑moving, and deeply rewarding for people who want to build something meaningful at scale. Equal Opportunity The company is committed to building an inclusive workplace. Employment decisions are based on qualifications and business needs without regard to protected characteristics. Discrimination and harassment of any kind are prohibited. #J-18808-Ljbffr

Yoh has an exciting opportunity for a Security Technical Analyst to join a dynamic team protecting critical infrastructure. Our client's organization is seeking three highly skilled Security Technical Analysts for a one-year engagement, focused on strengthening the security posture of government systems. See below for abbreviated job responsibilities and requirements. If after reviewing, you are interested in learning more about this, or other opportunities, please apply with your updated resume ASAP. Title: Security Technical Analyst Compensation: $52-75/hour DOE Type: 12-month contract Location: Fully Remote (must be located in California) Industry: Insurance What You Will Bring to the Role At least 5+ years of extensive experience in conducting security incident response and forensic analysis, with a focus on real-world threat mitigation. Hands-on expertise in obtaining and applying Cyber Threat Intelligence (CTI), using Indicators of Compromise (IOCs) to detect and prevent threats. Strong knowledge of security standards and frameworks such as ISO 27001/27002, PCI DSS v4, NIST 800-53, NIST CSF, CIS Controls and RAM, GLBA, HIPAA/HITECH. Technical project management skills, capable of leading security initiatives effectively. Proficiency with forensic analysis tools and malware analysis, with an understanding of Active Directory, network protocols, and cloud platforms (IaaS, PaaS, SaaS). Familiarity with hardware, operating systems (UNIX, Linux, Windows), network devices, and protocols. Ability to analyze complex problems, resolve security issues proactively, and communicate solutions clearly to technical and non-technical audiences. Relevant security certifications such as CISSP, CCFP, CCE, CHFI, CISA, or CISM are highly desirable. Recent hands-on incident response experience (minimum of 2+ years), with a strong analytical mindset and attention to detail. Residency in the specified region; travel to designated offices or locations for orientation and occasional meetings if required. Additional Skills That Are a Plus Programming skills in languages like Python, PowerShell, or Bash. Prior experience with SIEM tools. Computer forensic expertise and malware reverse engineering. Familiarity with Active Directory and security GRC protocols. Ability to work under pressure, manage multiple projects, and adapt to changing priorities. Preferred Educational Background and Experience Bachelor's degree in Computer Science, Information Security, or related field. 5+ years of relevant professional experience in security and forensic analysis. Estimated Min Rate: $52.50 Estimated Max Rate: $75.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************

Solution Engineer (FHIR & CQL) Astrata is a digital quality company that offers technology solutions specializing in natural language processing (NLP) and advanced analytics that enables Health Plans to move from reactive to proactive quality measurement. A spin-off of UPMC, Astrata guides customers in planning and implementing digital quality initiatives that increase efficiency, cut costs, and use data effectively to improve population health. For more information, go to *************** About the Role As a Solution Engineer, you will sit at the intersection of data, technology, and customer success. You will be the technical bridge between our clients' data environments and our eMeasure solution. While the Customer Success team manages the relationship, you own the technical reality: validating data inputs against specifications, deep diving into Clinical Quality Language (CQL) logic, and investigating discrepancies to ensure accurate quality measurement. You will translate complex technical requirements into clear instructions for customers and ensure their data is ready to drive results. What you'll do: Technical Onboarding & Specification Review Lead the technical "back and forth" with customers regarding Input Specifications. Guide customers through data requirements, helping them determine sensible defaults for missing data, and explaining how data gaps impact final results. Collaborate with clients to map their data to FHIR standards and CQL requirements. Work with engineering leadership for guidance and feedback. Data Validation & Ingestion Manage the ingestion of customer data, load data into the system, and interpret validation results. Analyze validation errors, summarize findings, and report actionable feedback to the customer to resolve data quality issues. Results Comparison & Logic Analysis Compare client "traditional" results against our eMeasure results to identify discrepancies. Investigate the root cause of discrepancies (e.g., identifying missing data vs. code logic). Conduct "Deep Dives" into Clinical Quality Language (CQL): step through the code logic to understand how measures are impacted and verify if the data provided satisfies the code requirements. Communication & Problem Solving Act as the primary technical contact for client engineering teams; handle ad-hoc responses and keep complex investigations organized. Translate technical concepts (such as logic failures or data specification errors) into clear explanations for non-technical stakeholders. Operate autonomously: Research problems independently to form a hypothesis before seeking clarification or escalating. Work with product leadership to provide feedback and input into feature development. What we're looking for: Healthcare Data Fluency: Strong understanding of FHIR resources and structure, with at least some familiarity with reading a FHIR Implementation Guide. You should be familiar with healthcare data and how it maps to FHIR. Code Literacy: Ability to read and understand any programming language. You do not need to be a developer, but you must be comfortable reading code to troubleshoot logic. Curiosity & Autonomy: A desire to learn new technologies deeply. You are the type of person who does your own research first and goes "above and beyond" to understand why something works the way it does. Technical Communication: Excellent ability to explain technical concepts to diverse audiences. You are comfortable speaking with technical folks on the customer side, but can also simplify complex issues for others. Problem-Solving Aptitude: Organized approach to troubleshooting. You can manage multiple discrepancy investigations simultaneously and effectively know when and how to escalate issues. Education: Bachelor's Degree in Information Technology, Computer Science, Health Informatics, or relevant field (or equivalent practical experience). Exceptional Candidates will have: Proven experience reading, writing, or debugging CQL. Proficiency in SQL or a scripting language (Python, etc.) for data manipulation. Familiarity with cloud environments (AWS) Background in HEDIS measures or Quality Measurement in healthcare. Technical consulting experience Why you'll love working here: Competitive compensation package including paid time off, parental leave, comprehensive health insurance benefits, retirement benefits, and employee stock options Opportunity to transform healthcare, working with a team of experienced and dedicated professionals High employee satisfaction with 90% employee retention Culture of transparency and collaboration

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.