Technical support engineer work from home jobs

The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.

Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. Description: The Network Engineer plays a critical role in supporting a luxury retail brand operating in a fast-paced. This position is responsible for engineering, maintaining, and optimizing our enterprise network infrastructure across corporate offices, distribution centers, and 100+ retail locations nationwide. The Network Engineer ensures the reliability, security, and scalability of our network-spanning cloud, on-premises, and hybrid environments-while enabling seamless store operations, customer experiences, and internal collaboration. The ideal candidate possesses in-depth hands-on technical expertise with modern networking tools and cloud technologies, complemented by strong communication skills to collaborate effectively with executives, field teams, and cross-functional leaders. We prefer the candidate to be near an Arhaus site location but are open to remote work for the right candidate. Essential Duties & Responsibilities: Network Architecture, Deployment & Support Support and maintain a multi-site enterprise network using Cisco, Cisco Meraki, and Palo Alto technologies. Engineer and deploy solutions across LAN/WAN, SD-WAN, MPLS, Wi-Fi, VPN, firewalls, cloud, and hybrid environments. Configure and maintain routing and switching infrastructure, including BGP, OSPF, VLANs, HSRP, ACLs, NAT, and QoS. Manage secure remote access technologies such as Cisco AnyConnect and site-to-site VPN. Implement network monitoring, SNMP, syslog, and performance. Security, Compliance & Reliability Strengthen network security posture through segmentation, firewall policies, and Zero-Trust principles. Ensure compliance with SOX controls, audit standards, and incident-response processes required in a publicly traded environment. Maintain detailed network documentation, diagrams, standards, runbooks, and change-management records. Cloud, Data Center & Retail Technology Integration Support and maintain Microsoft Azure network services, hybrid connectivity models, and cloud security configurations. Assist with deploying and maintaining technologies supporting new retail store openings, including switches, APs, POS connectivity, and low-voltage infrastructure. Collaborate with Security and Technology teams to deliver integrated, end-to-end connectivity and uptime across all business channels. Operational & Cross-Functional Support Participate in after-hours maintenance and on-call rotations for critical systems support. Identify opportunities for network improvements, automation, and lifecycle modernization. Requirements: Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent technical experience. 4+ years of progressive hands-on experience in enterprise networking roles. Strong proficiency in packet-level troubleshooting and enterprise network design. Experience supporting multi-location environments. Experience with Palo Alto or similar enterprise firewall platforms. Hands-on experience with Azure networking (VNets, ExpressRoute, VPN Gateway, firewalls, routing). Excellent communication skills with the ability to interact with all levels of the business, including executive leadership. Ability to support on-call rotation and occasional travel (up to 15%) to corporate, retail, and distribution locations. Ability to lift and install networking equipment as needed for store openings and infrastructure refreshes. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

The role in a nutshell: We're looking for a Staff Technical Support Engineer who blends deep Support expertise with strong software engineering or DevOps practices. You will help customers succeed with Chainguard technologies, lead complex technical investigations, and influence how our product and platform evolve. You'll work on real, complex issues with modern tools (Docker, Kubernetes, GitHub, Helm charts, Terraform, etc.), make customers feel like superheroes themselves, and help shape how Chainguard delivers world-class support. Serious work, fun team, big impact. This is a senior role with significant influence on Support strategy and technical direction. What you'll do: Troubleshoot and resolve complex customer issues involving Chainguard Images, Libraries, container runtimes, registries, and build systems Collaborate with Engineering on escalations and help shape long-term fixes and product improvements Communicate clearly with both technical and non-technical stakeholders Build and improve runbooks, tooling, and diagnostic workflows that eliminate toil Drive root-cause analysis and identify trends that inform roadmap decisions Mentor teammates and strengthen the technical depth of the Support organization Partner cross-functionally to help customers adopt secure-by-default software supply chains Participate in the on-call rotation for after-hours support Staff-Level Expectations Own complex, ambiguous problem areas that span multiple teams or technologies Influence engineering priorities through data-driven insights from customer issues Lead internal workshops or deep dives on Kubernetes, CI/CD, debugging, or cloud platforms Collaborate closely with the Support leader to help drive the vision, strategy, and evolution of the global Support organization Serve as a trusted advisor for large-scale or mission-critical customer environments What You Bring 10 or more years supporting enterprise customers in technical environments, with at least 2+ years in technical leadership or mentorship roles. 8 or more years with Linux, Docker, and Kubernetes Software engineering or Security experience such as: Building or maintaining CI and CD pipelines Working with infrastructure as code tools like Terraform Writing automation or tooling in languages such as Go, Python, or Bash Hands-on experience working with CVEs, security advisories, SBOMs, vulnerability management, and container hardening. Strong communication skills and a passion for customer success Bonus points for: Vulnerability management or scanning workflows Kubernetes certifications such as CKA, CKAD, CKS, or KCSA and Cloud experience Comfortable operating in a fast-paced startup environment Bachelor's degree or equivalent real-world experience Base Salary Range$172,000-$195,000 USD About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard's mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need - to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Privacy Policy. ©2025 Chainguard. All Rights Reserved.

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. ************** Company Overview: We are a leading ERP Solution Software Provider specializing in advanced accounting and project management solutions. Our team is dedicated to delivering exceptional support to our clients, ensuring they can maximize the potential of our software. We pride ourselves on our friendly, inclusive, and supportive work environment, where team members are encouraged to grow and develop their skills. Job Summary As a Senior Support Services Analyst for ComputerEase, you will play a pivotal role in delivering expert-level support to clients utilizing our advanced ERP accounting and project management solutions. You will leverage your deep accounting knowledge and troubleshooting skills to resolve complex client issues, collaborate with cross-functional teams, and mentor junior analysts. This position offers the opportunity to work in a friendly, inclusive, and growth-oriented environment, utilizing innovative technology and AI tools to enhance support efficiency. Key Responsibilities: Provide expert-level support to clients using ComputerEase, addressing complex technical and functional issues. Utilize advanced accounting knowledge to assist clients with inquiries and troubleshooting needs. Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently. Document all client interactions and solutions in the case tracking system. Participate in ongoing training to stay updated with the latest features and best practices of ComputerEase. Mentor and assist junior analysts with inquiries and case resolutions. Leverage AI tools to enhance support efficiency and effectiveness. Required Qualifications: 3+ years of experience in a support role, preferably with Deltek ComputerEase or other Deltek ERP solutions. Advanced knowledge of accounting principles and practices. Strong problem-solving and troubleshooting skills. Excellent communication skills, both written and verbal. Ability to work effectively in a remote, collaborative team environment. A proactive and positive attitude, with a willingness to learn and grow within the organization. Preferred Qualifications: Experience with Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision). Previous mentoring or leadership experience in a support environment. Familiarity with AI-driven support tools and technologies. Why Join Deltek? At Deltek, you will be part of a diverse and inclusive team that values collaboration, mutual support, and professional growth. We offer opportunities to work with cutting-edge technology and innovative solutions, including advanced AI capabilities that empower our support teams to deliver exceptional client experiences. Enjoy a flexible, remote work environment that promotes work-life balance and encourages continuous learning and development. Join us and help shape the future of ERP support while growing your career in a supportive and forward-thinking company. Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. E-Verify Statement Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security. Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process. Business Summary Deltek's award winning Support Services team provides best-in-class assistance to Deltek's customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career! Compensation Information The U.S. salary range for this position is $55500.00 - $97000.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity. Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement. Compliance Requirements Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.

About the Job: As a Technical Support Engineer, you will report to the US Technical Support Manager, and resolve unique and interesting technically-focused customer issues, while working across departments to improve our customer experience. For this specific TSE role, we are looking for someone who is able and willing to work Hawaii time zone (HST) hours. You are someone who values opportunities for growth. You will work with other Technical Support Engineers to creatively solve customer problems while honing your technical skills. You are committed to equity and inclusion, and motivated to work with a team that embraces and celebrates diversity. Responsibilities: Develop working expertise in the LaunchDarkly platform, including SDKs and integration patterns Support the resolution of customer issues by applying established troubleshooting practices Collaborate with engineering teams to document and escalate product bugs and system issues Contribute to team effectiveness by participating in onboarding, knowledge sharing, projects, and process documentation Assist in identifying patterns in support cases and suggesting improvements to internal tools or workflows Engage in ongoing professional development to enhance technical and customer support capabilities Willingness to provide Hawaii time-zone coverage Qualifications: Knowledge of programming and its core concepts, including fluency with at least one programming language (e.g., Node, PHP, Java) Passion for learning and applying that knowledge to solving customer issues and advocating for their success 5 years of related or equivalent professional experience, which may include experience gained through related work, education, or training Preferred working hours of 8-5 Hawaii-Aleutian Standard Time Pay: Target pay ranges based on Geographic Zones* for Level 3: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $ 97,000 - $133,000 * Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $ 87,000 - 120,000 ** Zone 3: All other US locations - $ 82,000 - 113,000 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at *******************. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more - all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide - more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune's Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role Commure + Athelas is seeking a Technical Support Engineer to join our Technical Support Team. You will provide both technical and operational support for the PatientKeeper product line, focusing on customer satisfaction and efficient support operations. With a data-driven and customer-focused mindset, you'll be viewed as a key liaison with the functional teams and clients. This full-time remote position will work with PatientKeeper's clients to troubleshoot and resolve technical and usage issues on both the frontend and backend of the application. A combination of exceptional technical aptitude, analytical skills, customer service orientation and communications skills are crucial for success in this position. You will play a vital role in ensuring the quality and reliability of PatientKeeper client systems, directly impacting the quality of care for hundreds of thousands of patients every day across the US, Canada and UK. For this role, your working hours will be 11am - 8pm EST daily. What You'll Do Provide technical support for healthcare software applications via phone, email, and remote sessions, focusing on resolving client issues and ensuring optimal system performance. Troubleshoot and resolve application issues, including system errors, data discrepancies, network connectivity, and interface problems. Document and maintain support cases in the company CRM system (Salesforce), tracking all support activities and resolutions. Develop and maintain support documentation and knowledge base articles in Jira/Confluence Collaborate with clients to understand their workflows and provide guidance on system usage and best practices. Work closely with Engineering and Product teams to identify and resolve software defects and implement software updates. Assist with system upgrades, configuration changes, and optimizations to maintain system integrity and performance. Conduct training sessions for internal teams and clients to enhance their understanding and utilization of the software applications. Participate in on-call rotations to provide 24x7 client support. What You Have Bachelor's degree in Computer Science, Information Technology, Healthcare Administration, or a related field, or equivalent work experience is required. 1-3 years of experience in a technical support role, preferably within the healthcare industry. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to manage multiple priorities in a fast-paced environment. Experience with SQL and database management. Understanding of healthcare workflows and clinical documentation processes. Understanding of web technologies (such as Apache, Tomcat, JSP, PHP, HTML, XML, or JavaScript) is preferred. Knowledge of HL7, FHIR, and other healthcare data exchange standards is preferred. Prior experience in Healthcare IT either in a provider setting or with a company providing healthcare information systems is preferred. Previous experience working in a healthcare provider setting is preferred. Exposure to Meditech or other HIS is a plus is preferred. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending ******************, @commure.com ****************. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.About the Role: Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed. As a trusted technical resource to the customer, you will provide both proactive and reactive support to our growing customer base. By providing the highest level of service to our customers, you will ensure our customer experience is the best in the industry. You will: Please note that this role will be dedicated to select customers and requires additional background screenings/clearances/training/certification, carry & use of customer-provided equipment, and extended on-call shift timing based on customer contractual obligations. Own the proactive and reactive support for Glean customers by prioritizing issues for your designated customer(s) Meet with your assigned customers regularly to review issues and develop resolution plans and drive continuous improvement in how you and your Glean teammates provide support to them Be available to your assigned customers via collaborative communication channels consistently to ensure you are providing timely responses and updates on issues Create and maintain customer-specific runbooks and knowledge articles Provide first response, technical troubleshooting, resolution, and follow-through of customer issues and inquiries Assist customers in the configuration, set-up, and verification of new content sources and product features to enable them to realize additional value for their users Educate customers on the use of Glean product features Identify system and user health issues, then create and execute remediation plans while coordinating and updating the customer accordingly Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution Work closely with teams across Glean to drive product, process, and service improvements Drive key improvement projects that will improve the scale and efficiency of support, while providing upgrades to the customers' support experience Coordinate all support activities with your assigned customer(s), which may include more stringent access and security processes, ensuring you move with high urgency for their issues. Represent the unique needs of your assigned customer(s) with respect to product and security improvements that will improve the customer support experience About you: Technically curious: you have a never-ending desire to add technical knowledge and skills to your personal toolkit and share those learnings with your peers Fearless: you have an intense need to tackle the toughest customer issues and technically complex issues with the goal of driving customer satisfaction Strong communicator: you are a professional presenter with superior interaction skills with both customers and internal teams Detail-oriented: you are highly organized and methodical, ensuring all issues are managed to completion Data-driven: you utilize metrics and objective measurements to assess success and improvement opportunities for yourself and for the customer experience Key knowledge and skills required Must-haves Problem solving: technical problem-solving skills including the ability to troubleshoot and isolate issues to their root cause Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure Must have experience in troubleshooting REST API issues Working experience on SSO, SAML, and OAuth along with network troubleshooting Able to fully document issues you manage and contribute to the support knowledge base Good-to-haves Knowledge of SQL/database, Basic Kubernetes, Intermediate/Advanced Linux Experience in using Github, Jira & Confluence Basic knowledge of LLM's and how GPT works Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

About us Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend. What you'll do As an early hire on a growing IT team, you will have the chance to help shape a world-class IT program at a rapidly scaling, high-growth startup. Specifically you will, Create an intuitive and user-friendly technology environment for your fellow Pomelos! Provide onsite support in our NYC office at least twice a week (or as needed) Partner with fellow IT team members to document, improve and automate IT processes Define and meet support SLAs Implement security policies across Okta, Slack, Google Workspace and other third-party vendors to keep our patients' data safe. What you bring 5+ years of experience in an IT support/operations role High-level customer service orientation with a focus on end-user experience Success both when working independently and within a team Comfortable working directly with executives and other senior members of leadership Experience supporting audio/video/telephony equipment in an office setting Experience managing office networking equipment and services including Wi-Fi access points, network switches and cabling Familiarity with office security configurations such as door access systems and security cameras Experience managing a physical hardware inventory Strong communication skills and ability to understand/empathize with users Experience administering Okta, Google Workspace, Slack, and Zoom Experience managing and supporting Macs and mac OS Knowledge and experience with MDM tools Experience automating repetitive tasks Bonus points if you have any of the following Experience at a healthcare startup Experience working with Kandji Experience with BetterCloud, Slack Workflows or Okta Workflows Experience with Spoke, Halp or Foqal Experience with device lifecycle management platforms like Firstbase, Hofy or Allwhere Experience working with security and compliance platforms such as Vanta or Drata Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup that always puts the patient first. You will learn, grow and be challenged -- and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We also offer: Competitive healthcare benefits Generous equity compensation Unlimited vacation Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Given that this role is open to candidates of different skill levels, determining a salary range is challenging. A reasonable estimate of the current salary range is $85,000 to $110,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending ******************. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at ********************** to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

We are actively hiring for the position of IT Support Enginee r for our plants in Brook Park and Brooklyn, OH Duties and Responsibilities Technical Support: Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and various software applications. Resolve incidents and upgrade different types of software and hardware. Address issues with printers, copiers, and scanners. Support and configure Windows Server. Incident Management: Assist users with logged IT-related incidents. Take ownership of issues, perform problem analysis, and implement temporary or permanent fixes to restore service as soon as possible. Escalate incidents to other support teams when necessary. Accurately record, update, and document requests using the IT service desk system. Maintain a high level of customer service, ensuring all customers are treated efficiently and appropriately. Equipment and Asset Management: Install and configure new IT equipment. Update the asset management system to reflect real-time activity and disposition of assets, hardware, and peripherals. Assist with the reconciliation of assets within the management system for accurate inventory. Communication and Collaboration: Maintain excellent verbal communication skills, effectively communicating with technical and non-technical colleagues at all levels. Proactively complete other duties as assigned. Technical Skills Proficient in using and supporting Active Directory, Windows, and Office products. Experienced in supporting, configuring, and troubleshooting LANs, WANs, TCP/IP, and networking components. Knowledgeable in diagnosing and resolving IT-related faults/issues. Competent in supporting and configuring Windows Server. Skilled in using, supporting, configuring, and troubleshooting PC hardware and network configurations. Experience with Atlassian Jira Service Management (JSM) ticketing system, Jira Assets, Jira Software, Confluence, Microsoft 365, Active Directory Administration, Microsoft Exchange, SharePoint, Azure AD, Microsoft PowerApps, and Power Automate. Basic programming skills. Knowledge in troubleshooting networking issues such as internet connectivity, network, and VPN. Ability to provide remote support to users working from home. Education and Work Experience Degree in a related IT discipline or certification with relevant demonstrative work experience in IT service and delivery. Experience in a customer-focused IT support environment, including technical problem resolution. Team environment experience with a strong track record of diagnosing and resolving IT-related faults/issues. Broad understanding and successful application of Service Desk and Desktop services knowledge. Must be able to effectively manage time by analyzing workload, assigning priorities, and maintaining focus on productive endeavors. Highly organized and independent, able to multi-task and stay organized in managing client needs. Self-motivated, able to work independently, and takes initiative. Outstanding attention to detail. Excellent communication skills, both verbal and written. Location Must commute between two facilities. For further information on the digital room, please explore our website ********************** What are the perks and benefits of working at Digital Room? Collaborate with leading print professionals in a fast-paced, high-tech, safe, and enjoyable environment Competitive pay and growth opportunities. Comprehensive health, dental, and vision coverage (location-specific). Employer match 401(k) up to limits. Company-sponsored Life and AD&D Insurance. Flexible Spending Account and voluntary benefits. Paid holidays and PTO. Employee discounts on all products. Company-sponsored training and certifications. Fun workplace and wellness events, and more.

Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills - and grow new ones - with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com The primary responsibility of the Technical Support Analyst is to provide advanced technical support and act as an escalation resources for internal and external customers in the support of Merge Healthcare products. Responsibilities: Takes a self-directed role in the support and resolution of technical issues within the installed base Takes inbound calls and makes outbound calls Assess complex problems, collects data, establish facts, and documents detailed and accurate information about issues, troubleshooting steps and resolution into CRM Owns the customer support experience and resolves customer satisfaction issues by designing & implementing solutions to complex technical problems Escalates, owns, and remains focused in driving the resolution of issues through the appropriate channels and teams members, using highly effective communication skills Improves customer satisfaction and company profitability by responding quickly to issues, providing frequent and informed updates and resolving issues in a timely manner Provides direct input to help continue building the internal and customer facing knowledge base by documenting root cause & solution details for technical support issues Performs preventative maintenance activities & remote software upgrades to ensure system stability for customers Qualifications Required: Strong knowledge of computer hardware such as: workstations, servers & storage devices required Strong knowledge of workstation & server OS platforms required Strong knowledge of network infrastructure and communication protocols required Strong customer service, documentation & communication skills required Ability to manage & prioritize multiple work assignments with minimal supervision required Ability to work cohesively and effectively in a team environment with employees from all levels within an organization required Basic Qualifications - Preferred: 1-3 years experience using/administering medical information systems such as: RIS, PACS, HIS or EMR solutions. Understanding of clinical workflow in a medical imaging environment. Familiarity with database technologies such as: SQL, DB2 & Oracle Familiarity with DICOM and/or HL-7 standards. Familiarity with basic scripting languages such as: Bash, Korn, VB, Java & Perl. Education Requirements: Degree from a Technical College/University or equivalent experience Bachelor's Degree preferred in one of the following areas: Biomedical Engineering, Computer Science, Software Engineering, Computer Engineering or Medical Informatics Work Environment: The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment: Temperature Controlled Call center environment Travel: 10% Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate's experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min - Max : $52,000.00 - $78,000.00 (USD) Benefits The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees' health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process. Remote first / work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Paid leave benefits Health, dental, and vision insurance 401k retirement savings plan Infertility benefits Tuition reimbursement, life insurance, EAP - and more! It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

Exciting Remote Opportunity for a remote TECHNICAL SUPPORT ENGINEER at leading 3D Design Software & 3D Printing Reseller, Hawk Ridge Systems! (Must be able to work 7am - 4pm Pacific Time (including a scheduled lunch hour) Do you want to work with world-class engineering, sales, and operations teams, growing your engineering career utilizing SOLIDWORKS? At Hawk Ridge Systems, we're not only dedicated to helping our customers grow, but we are also committed to challenging ourselves to develop new skills and reach new heights. We are currently looking for a TECHNICAL SUPPORT ENGINEER who will earn tons of SOLIDWORKS certifications as they become a SOLIDWORKS expert. This is an entry-level technical position for a degreed Engineer (recent college graduates will be considered). Proficiency in either SOLIDWORKS, Inventor, or other 3D CAD software is preferred. Applicants with computer networking and/or SQL programming are considered a plus. It's your choice if you'd like to work remotely, or from one of our U.S. offices. Please note that this role will be required to work Monday through Friday, 8am until 5pm. Hawk Ridge Systems has been an industry leader for over 25 years, providing sales, training, services, and technical support for SOLIDWORKS 3D design solutions, HP and Markforged 3D printers, the Dassault Systèmes 3DEXPERIENCE platform, and CAMWorks manufacturing software. We are planning to double our business within three years, so there are so many career advancement opportunities available as you grow your career at Hawk Ridge Systems. Our culture is driven by our core values - Being People Centric (caring about our team members, customers, and our community); Driving Excellence (for ourselves and our customers); and Staying Stragile (seizing opportunities and challenges and adapting quickly). If these values are engrained in your core and you aspire to work at a fun, empowering, and dynamic Company, this is a fantastic opportunity for you to make an impact with every interaction! WHAT WILL I BE DOING IN THIS TECHNICAL SUPPORT ENGINEER ROLE: Provide technical support to external customers in a post-sales capacity. Develop and maintain technical expertise in SOLIDWORKS applications. Learn new skills and applications as new products are launched. Constant communication with customers via phone, chat, and e-mail to solve installation, crashing, and general usage type cases. WHAT DO I NEED TO SUCCEED AS A TECHNICAL SUPPORT ENGINEER: Bachelor's in Mechanical, Mechatronics, or Aerospace Engineering (or equivalent degree) required. Strong proficiency in SOLIDWORKS. Experience with 3D CAD applications such as Inventor or Creo will also be considered. Real-world insight & knowledge of the role of 3D CAD applications in industry. Strong verbal and written technical communication skills (English) as well as excellent customer relations skills. Strong familiarity with Microsoft Operating Systems & MS Office products. Experience with TCP/IP troubleshooting would be a bonus. Self-starter with the ability to take initiative and accomplish tasks. Possess excellent problem definition and problem-solving skills. Must be able to work 7am - 4pm Pacific Time (including a scheduled lunch hour. MORE REASONS TO JOIN THE HAWK RIDGE SYSTEMS TEAM Excellent Medical, Dental, Life Insurance, and Long-Term Disability Insurance Competitive Compensation Package 401(k) plan with Company Match Exceptional Time-Off Benefits, including Vacation, Paid Sick time, and Paid Holidays, plus your Birthday, a Diversity, Equity, & Inclusion Day, as well as Community Service Days Off! Paid Parental Leave Outstanding Training, Onboarding, Mentoring, and Coaching by successful engineers Amazing Growth Opportunities provide unlimited opportunities for Career Development Work at a Fun, Successful, Growing 25+ year-old Company with a Team-focused Culture Work/Life Balance: We give you the Flexibility you need to succeed, and it is your choice if you'd like to work remotely or work out of one of our offices If you would love being surrounded by the best minds in the industry and want to help drive our company's success, apply for our remote Technical Support Engineer position today! Hawk Ridge Systems has determined that the new hire pay range for this role is between $23.80 - $29.81 which will allow you the opportunity to progress as you grow in your career . Your base pay will be based on a number of factors, including knowledge, skills, qualifications, experience, and location. Additionally, since base pay is only one part of our total compensation and benefits package, we invite you to review all of the amazing benefits (above) that Hawk Ridge Systems offers, such as paid time off for your birthday, community service, paid parental leave, company match 401(k), etc. Hawk Ridge Systems is proud to be an Equal Opportunity Employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Hawk Ridge Systems discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Hawk Ridge Systems conforms to the spirit as well as to the letter of all applicable laws and regulations. #LI-Remote #HRS123

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We're seeking a forward-thinking IT Engineer to help design, automate, and secure Affirm's growing technology ecosystem. Our ideal candidate thrives at the intersection of systems architecture and hands-on development-building integrations, leveraging AI-assisted tools, and driving automation that scales across the enterprise. As an IT Engineer, you'll play a key role in advancing operational excellence, strengthening security, and empowering teams through smarter, more connected systems. What You'll Do Technical Strategy & Systems Design: Partner with business and technical stakeholders to translate requirements into scalable, secure, and user-centric solutions. Design architectures that integrate SaaS platforms, identity systems, and automations across the enterprise. Automation & Integration Development: Build and maintain automations using REST APIs, scripting languages (Python, JavaScript/TypeScript), and workflow platforms (e.g., Okta Workflows, Workato, Zapier). Streamline repetitive processes and strengthen cross-system interoperability. AI & Emerging Technology Enablement: Leverage AI-assisted tools to accelerate development, incident response, and documentation. Experiment with generative AI and workflow intelligence to improve IT operations and knowledge management. Operational Reliability & Security: Enhance the reliability and resilience of critical IT services. Implement monitoring, alerting, and governance practices that protect data and maintain compliance with security standards. Incident Resolution & Root Cause Analysis: Troubleshoot technical issues efficiently, conduct root cause analyses, and deliver durable long-term fixes that reduce operational noise and support business continuity. Knowledge Sharing & Collaboration: Create and maintain technical documentation, playbooks, and process diagrams. Mentor teammates and contribute to a culture of transparency, automation, and continuous improvement. What We Look For 3-5 years of experience in IT Engineering, Systems Administration, or Solutions Engineering within a SaaS or enterprise environment. Deep understanding of modern SaaS ecosystems, SSO/SCIM integrations, and identity/access management frameworks (e.g., Okta, Azure AD). Hands-on experience coding and automating with APIs and scripting languages (Python, JavaScript/TypeScript). Strong communication and stakeholder management skills-capable of bridging business goals with technical implementation. Demonstrated ability to manage multiple priorities and deliver measurable results in a dynamic, fast-paced environment. Pluses Experience with workflow automation platforms such as Okta Workflows, Workato, Zapier, Tines, or equivalent. Familiarity with AI-assisted development (e.g., Copilot, ChatGPT, CodeWhisperer) and its applications in IT and automation. Knowledge of SaaS management and governance frameworks, including lifecycle management and license optimization. Background in cloud-based infrastructure (e.g., AWS, GCP, or Azure) and DevOps practices. Strong analytical mindset and a passion for improving team productivity through smarter systems design. Experience working with distributed, cross-functional teams and influencing outcomes across multiple stakeholders. Pay Grade - I Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA Pacific base pay range (CA, WA, NY, NJ, CT): $115,000 - $155,000 USA Sapphire base pay range (all other U.S. states): $102,000 - $142,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

#TeamNextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. Meet Your Future Neighbors This IT Systems Engineer role is pivotal in designing, building, and maintaining enterprise identity and access management across Okta and integrated SaaS systems. By owning identity governance at scale, including SSO/SCIM integrations, automated employee lifecycle (Joiner/Mover/Leaver), and self-service access workflows, you'll help reduce security risks and improve operational efficiency. Working with stakeholders in Business Technology, People, and Engineering, you'll build event-driven automations, enforce access policies, and maintain SOX/compliance standards through reliable integrations and processes. This work drives strategic growth and supports the company's digital transformation. The Impact You'll Make If you excel at resolving complex Okta and identity issues, thrive as the escalation point for IT support, and enjoy building automation that removes friction for employees, this is the role for you. Your work will ensure reliable, secure access to the tools our teams rely on every day, reduce time-to-resolution for critical incidents, and enhance our team's capabilities through better processes, documentation, and mentorship. Your responsibilities will include: Administer Okta by managing SSO/SAML/OIDC, SCIM provisioning, groups, policies, MFA, and app assignments with clear ownership and audit trails, ensuring security and efficiency that support organizational success Design and operate self-service access workflows through Okta Request conditions, including approval routing, compliance tracking, and Jira integration for visibility and auditability Build and maintain integrations across People (Workday), identity platforms (Okta), and SaaS applications (Google Workspace, Atlassian) using Okta Workflows, Tray.io, Workato, and API/webhook patterns to automate processes and increase efficiency Own end-to-end employee lifecycle automation (Joiner/Mover/Leaver), including provisioning, access grants, and deprovisioning workflows. Document recovery paths for exceptions and verify alignment with the downstream systems Implement secure workarounds for SaaS applications that don't support SSO, including service account management, credential governance, and automated deprovisioning Serve as the escalation point for complex support and/or access-related issues originating from Level 1/2 helpdesk teams Partner with Compliance and Company stakeholders on periodic UARs (access reviews), RBAC tuning, and audit support, using Request Conditions history and ticket linkages What You'll Bring To The Team 3+ years of experience in Okta administration across SSO/SAML/OIDC, SCIM, group mapping, and policies, with a strong understanding of audit/SOX implications and documentation needs 5+ years of IT Support experience with escalation management and documentation Proven hands-on experience with iPaaS and automation platforms (Okta Workflows, Tray.io, Workato) to implement approval flows, listeners, and provisioning logic tied to event triggers Proficiency working with APIs and webhooks to integrate SaaS systems; ability to design workflows with retries and clear error handling paths Administration of SaaS apps like Google Workspace, Atlassian (Jira/Confluence), and Slack in an enterprise setting, aligned to identity governance and service management practices Clear stakeholder communication mindset and strong project management skills, helping align IT initiatives with business priorities and driving cross-functional impact Experience incorporating AI tools (e.g., LLMs like OpenAI, Agents) into everyday processes to improve operational efficiency, empowering you to drive meaningful innovation within the team Experience evolving self‑service models to improve user productivity while preserving scope boundaries Comfort implementing compliant exceptions when SSO is not supported by a vendor, using owner/service accounts with traceability in Okta logs and downstream automation Bonus Points Experience with Okta logging, SIEM monitoring tools (Splunk, etc.), and reporting Okta Certified Administrator or Okta Certified Professional/Consultant Certification Other IT certifications (Jamf, A+, Network+, Google IT Support, etc.) Rewards Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications. Compensation may also vary by geography. The starting salary for this role is expected to range from $120,000 to $130,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date. When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care. At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records. For information about our collection and use of applicants' personal information, please see Nextdoor's Personnel Privacy Notice, found here.

About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: This position is located in Minneapolis , MN and will cover the Midwest territory. What's the role? As a FSE II, you get to work with an astonishing team that plays a vital role with ZEISS Surgical Microscopes service. The Field Support Engineer II, with limited supervision, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss Meditec instrumentation in a designated field service territory. Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies. Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support. Sound Interesting? Here's what you'll do: • Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. • Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers' needs, which may include financial impact to the practice, and patients' well being. • Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database. • Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures. • Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy. • Support revenue growth through the promotion and retention of service agreements. • Interface with customers in a professional, pleasant and calm demeanor. • Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment. Note: Essential functions may not be limited to the tasks and responsibilities listed within this section. Ordering of essential functions does not necessarily reflect importance of item. ADDITIONAL RESPONSIBILITIES: Maintains company-issued test equipment and support tools, including spare parts. Installation and maintenance of equipment at trade shows, as requested and required. Do you qualify? • Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service. • BS in Electronics, Engineering, or Computer Technology and related fields preferred. • A+ and Net+ certification preferred. • Ability to think through difficult customer issues and generate satisfactory customer satisfaction results. • Must be self-directed , able to work independently with limited management oversight. • Must have good verbal and written communication skills. • Must have strong computer skills. • Must be able to pass required training to service fine mechanics and optics. Ability to effectively service the equipment on which training is completed. • Multiple project and time management skills are required. SPECIAL DEMANDS: Extensive overnight travel is required by automobile and air. Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory. The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval. The position requires an average of four (4) hours driving for service calls, per day. Must have a valid driver's license and good driving record. On occasion, must be able to lift up to 50 pounds. Thirty percent of the average workday is spent standing or walking. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! The hourly pay range for this position is $31.00 - $39.00. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

About PUNCH: We're problem solvers first & foremost. PUNCH's origin story involves frustration with available INFOSEC tools and techniques - we came up thru the industry using these inefficient tools and techniques and decided there had to be a better way. We bring this laser focus on efficiency to every customer engagement. We have trust as a hallmark in everything we do. PUNCH provides its team members with the maximum amount of ownership over their careers, the direction of the company, and the flexibility & freedom to accomplish their job without interference. Trust requires accountability; we live that, company-wide. We back each other up. PUNCH is a supportive place to work. We've worked hard to create an environment that makes people better, encourages team work, and rewards a “pitch in” mentality. We give back. To those in need. To the community. To the industry. Does this sound like you? In this Role You Will: Support a DARPA initiative by deploying and managing DCO capabilities in tactical, austere environments. Must be a US citizen and possess a US passport Key tasks include: - Design, configure, and troubleshoot LAN/WAN topologies in field and lab environments - Deploy and tune DCO sensor platforms (e.g., Zeek, SecurityOnion) - Implement and validate SPAN/mirror ports and inline network taps - Conduct packet capture analysis and support anomaly detection tuning - Collaborate with host entity personnel for network access and integration Key Requirements: -10+ years network engineering experience in production or field conditions -Strong knowledge of TCP/IP, routing, switching, VLANs, MTU, and SFP modules - Hands-on experience with Wireshark, tcpdump, and other capture tools - Familiarity with Linux networking, security architecture, and containers - Experience supporting DoD/tactical networks preferred - Strong troubleshooting skills under pressure in unfamiliar environments Must Haves: Demonstrated proficiency in tactical or mission-critical network deployments/setups. Security Clearance: TS with SCI eligibility required. Travel Requirements: 8-12 weeks annually, CONUS and OCONUS, sometimes on short notice. Remote work flexibility available outside of mission support windows.

This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: * Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. * Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: * ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. * BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. * COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. * Ability to interact with a wide variety of business, operations, and technical staff. * COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. * Demonstrated good verbal and written communication skills. * Ability to explain technical activities to customers. * COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. * CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. * Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. * RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. * RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. * Demonstrated administrative and organizational skills. * Ability to accurately document procedures and technical processes. * Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. * General understanding of Information Technology. * SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. * Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. * Knowledge and operating skills in mainstream operating systems. Network Support Technician I Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: * First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. * Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis * High School diploma or equivalent. * Minimum of six (6) months experience in a customer service or call center environment. * Preferred: * Associate degree in telecommunications, computer science, electronics or relevant field. * Microsoft, ITIL, CompTIA, Cisco certifications. * Telecommunications experience. * Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: * This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: * Work is primarily sedentary, requiring daily routine computer usage. * Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. * Ability to accurately communicate information and ideas to others effectively. * Physical agility and effort sufficient to perform job duties safely and effectively. * Ability to make valid judgments and decisions. * Available to work additional time on weekends, holidays, before or after normal work hours when necessary. * Must work well in a team environment and be able to work with a diverse group of people and customers. * Virtual workers must comply with remote work policies and agreements. * Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Job Description for QlikView Developer: Proficiency in QlikView scripting and development Strong understanding of data modeling and ETL processes. Experience with SQL and database architectures. Familiarity with various data sources, including relational databases and flat files. Excellent communication, analytical, and problem-solving skills. Experience in agile development methodologies. Experience with Qlik Management Console (QMC) and Qlik Sense administration is a plus Ability to work with cross-functional teams and understand business requirements