Technical support engineer jobs in Johnson City, TN - 49 jobs

**About M.C. Dean** M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. **Why Join Us?** Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. Responsibilities Technical Specialist provides advanced technical leadership in the development, implementation, final testing, startup, commissioning, calibration of instrumentation devices within BMS (Building Management Systems), EPMS (Electrical Power Management Systems), SCADA (Supervisory Control and Data Acquisition) systems and (ICS) Industrial Control systems. This role is responsible for implementing multiple interconnected systems with advanced configurable integrations, ensuring optimal performance, interoperability, and security. The Technical Specialist understands sophisticated electrical and mechanical distribution systems. Assist in planning and execution of complex projects, providing strategic guidance and technical expertise. You will contribute to a safe working environment for co-workers and customers and help ensure the overall success of projects. Local, regional, and national travel may be required. + Assist in the development, implementation, and maintenance of complex BMS, EPMS and SCADA systems, focusing on advanced configurable integrations. + Perform basic TCP/IP configuration + Configure communication devices and troubleshoot communication link failure + Configure Modbus Gateway devices communication protocol and ability to use applications like Modscan for troubleshooting and monitoring + Understand the vendor's manuals and configure vendor's power meter, PDU, ATS, Generators, STS, UPS, and Battery systems etc. + Navigate through EPMS and SCADA applications for monitoring, trending, and retrieving of data + Safely open, close, rack-in and rack-out of breakers for points monitoring + Understand PLC applications to load and update projects + Understand PLC applications to configure the communication parameters + Prepares and review simple electrical sketches, CX plans, and data sheets + Perform simple routine electrical and mechanical calculations + Assists in review of supplier documentation for compliance with specifications + Basic knowledge of Commissioning, inspection, and testing of electrical components and systems + Knowledge of basic electrical and mechanical theories + Basic power systems familiarity with switchgear, transformers, circuit breakers, power panels, protection relays, UPS systems, power monitoring systems, text equipment, etc. + Perform Point to Point and functional startup scrips on EPMS/BMS systems + Manage the progress of startup and issues lists, standards and commissioning tools + Write Point to Point and functional startup scripts on EPMS/BMS/ICS systems + Manage the progress of startup and issues lists in CX Allow and other commissioning tools + Basic programming and troubleshooting skills of PLC and SCADA + Proficient with technical writing + Knowledge of advanced mathematics + Basic awareness of industry codes and standards + Good communication skills + Willing to travel to customer sites for startups Qualifications **Education:** + Requires 6 or more years of experience with installation, troubleshooting and/or testing of EPMS, BMS, Industrial instrumentation and/or SCADA systems + 6+ years of experience with a High School Diploma 4+ years of experience with an Associate's + Requires reliable attendance at customer site during work hours required by customer **Preferred Technologies:** + Allen Bradley PLC, Ignition, Distech, Niagara, Siemens Desigo, Eaton Foreseer, Schneider EPO, Open Systems Interconnection (OSI), Wonderware, Instrumentation calibrator/simulator **Preferred Industry Certifications:** + CCST certification, Security+ certification **Abilities:** + Exposure to computer screens for an extended period of time. + Sitting for extended periods of time. + Reach by extending hands or arms in any direction. + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. + Listen to and understand information and ideas presented through spoken words and sentences. + Communicate information and ideas in speaking so others will understand. + Read and understand information and ideas presented in writing. + Apply general rules to specific problems to produce answers that make sense. + Identify and understand the speech of another person.

The primary responsibility for this position is to provide technical support to end users in a desktop, server and infrastructure environment. Strong analytical, and problem-solving skills are needed to be successful in this position. Major Duties and Responsibilities: · Responsible for diagnosing and resolving Tier 1 and 2 issues. · Installation, Implementation and Administration of Microsoft System Center Suite (Configuration Manager, Operations Manager, DPM, etc.) · Some knowledge of advanced troubleshooting and administration of Windows based applications, Operating Systems (Desktop and Server) and Server Roles (AD DS, DHCP, DNS, DFS, File & Print Server, etc.) · Application and operating system maintenance and upgrades · System backups and restoration · System security and functional testing on both unclassified and classified systems. · Providing trouble tracking, coordination, notification, escalation and documentation to resolve events/issues, efficiently minimizing customer impact. · Interfacing with various levels of management for briefing on configuration and design updates and changes. · Responding to alarms and providing level 2 maintenance support for the customer base. · Keeping customers informed by providing status updates. · Providing outage reports to appropriate levels of management. · Verify adherence to security guidelines, including working with auditors to ensure the systems are compliant. · Suggest and implement solutions based on customer requirements and project goals. · Assist other IT professionals as required. Qualifications Basic Required: · Associate's Degree and minimum of 1 year of experience in Service Desk environment. Equivalent combination of education and experience will be considered. · Experience with management of MS Windows Operating systems. Working knowledge of the latest Windows Operating Systems and standard Applications, configuration and deployments. · Experience and working knowledge of DNS and DHCP infrastructure and technology. · Experience and working knowledge of VMware administration. · Ability to work responsibly with or without supervision. · Working knowledge of ITIL processes. Qualifications Desired: · Ability to work on a team of other administrators and with other groups to troubleshoot issues and solve problems strongly preferred. · Experience with MS Exchange. · Experience with SCCM. · Experience with NetApp storage. · Experience with Cloud storage. · Experience with Alarm/Physical security systems. · Good oral communication and technical writing skills. · Good problem solving skills and the ability to visualize a problem or situation and think abstractly to solve it is required. · Ability to handle constantly changing tasks and priorities, to be able to multitask effectively during busy times and to exercise patience and professionalism during stressful situations is needed. Additional Information Clearance Requirements: Must be a U.S. Citizen and able to hold a Public Trust Security Clearance. You do not need a current/active clearance to apply. KeyLogic is proud to be an EEO/AA employer, M/F/D/V.

JOB SUMMARY / DESCRIPTION The Technical Support Analyst provides support to ECRS customers by troubleshooting and resolving a broad range of application issues using remote support, documenting tickets, and identify bugs. RESPONSIBILITIES * Provide excellent technical support to ECRS customers by providing the fastest possible resolution while maintaining empathy, courtesy, and professionalism. * Provide troubleshooting and root cause analysis services to ECRS customers with a current Support contract. * Monitor support issues to report software inefficiency and trends. * Analyze and support technical documentation. * Work closely with the Team Leads, Escalation Manager, Development, QA, Sales, and other teams to ensure that we are delivering overall superior products and support to our customers. * Model professionalism through conduct and attitude. * Provide identification, prioritization, and resolution of customers' technical support issues. * This position requires that you work at least 3 quarterly after-hour on-call shifts. QUALIFICATIONS * Intellectually curious, hardworking, ethical, and energetic - thrives on solving problems. * Live in Boone or near Boone and are willing to work in office 5 days a week. * Basic IT skills and a genuine love for technology. * Experience with technical help desk procedures, customer service, or retail operations. * Basic knowledge in at least one of the following: installing, operating, testing, planning, and configuring relevant technologies. * Intermediate to advanced root cause analysis and troubleshooting skills. * Experience with PC hardware/software repair and correction. * Basic understanding of retail environments and operations. * Strong work ethic, professional attitude, and a team player. * Strong written, verbal, and personal communication skills. * Top-tier customer service skills with a drive to produce high-quality work. * Ability to manage multiple priorities with flexibility to meet changing needs. * Technical certifications are a plus: Qualified Integrated Reseller, CompTIA A+, CompTIA ITF, CompTIA Network+. * Proficiency in Spanish is a plus. ALL APPLICANTS MUST BE AUTHORIZED TO WORK IN THE UNITED STATES. ABOUT ECRS: ECRS is a fast-paced, progressive technology company with a wide range of opportunities for quality-oriented, career-minded individuals. Geographically situated in the heart of the Blue Ridge Mountains, ECRS offers the unique opportunity high-tech career in a resort college town setting. The ECRS family is made up of energetic, outgoing professionals who love what they do for a living. They are courteous, knowledgeable people who strive for excellence in everything they do. ECRS employees work together in dynamic teams to create, sell, install, and support our best-in-class retail automation solutions. We believe that acceptance of diversity is a key reason as to why we're successful. All qualified applicants who can demonstrate integrity and competence will receive consideration for employment and advancement without regard to race, color, religion, gender, sexual orientation, disability, age, political affiliation, or national origin.

Technology Support Analyst Department: Information Technology Reports To: Director Of Information Technology Job Summary/Objective This position is a mid-level position in the Information Technology department. This position oversees numerous critical aspects of the department, including the phone system, inventory, and other key areas. It's also a tier two position utilized for advanced troubleshooting. Benefits Lees-McRae College offers a comprehensive benefits package that includes Highmark Blue Cross/Blue Shield medical plans with wellness incentives, Aetna dental coverage with orthodontia for children, and a voluntary vision plan for all employees. Life and long-term disability insurance are employer-paid, with optional voluntary life coverage available. Employees can take advantage of flexible spending accounts, a retirement plan with up to 5% employer match after one year, and generous paid time off including vacation, sick, personal, holiday, and college-closed days. Tuition waiver benefits are available for employees and dependents, along with access to a national tuition exchange program. Additional perks include free monthly dining, discounted meal plans, and required direct deposit for payroll. Essential Functions * Maintain and support various campus switch sites by configuring VLANs, optimizing port assignments, and monitoring overall network performance. * Construct and manage user accounts within the Microsoft platform (Active Directory / Azure AD), including permissions, licenses, and group memberships. * Serve as a secondary point of contact for vendor relations and coordination. * Oversee phone system deployment by configuring phone sets, assigning extensions, managing various phone settings, and ensuring firmware/software of phone hardware is up to date. * Utilize exceptional problem-solving skills to address and resolve campus-wide technical issues. * Assume full responsibilities of the Technology Support Specialist when needed, including hands-on technical support, scheduling, and coordination of tasks. * Update and create documentation within the internal knowledge base and ensure proper inventory management as devices are deployed. Competencies * Possess excellent verbal and communication skills * Excellent multi-tasking capabilities * Able to troubleshoot various hardware and software issues, including Wi-Fi, computers, and printers. * Works well in a team environment * Strong critical thinking and problem-solving skills Supervisory Responsibility Position doesn't have any supervisory roles Work Environment The work environment is typically an office setting. Often, equipment must be relocated around campus to different offices, buildings, or campuses. Position Type/Expected Hours of Work This is a full-time, exempt position. Workdays are Monday through Friday, 8:00 a.m. to 5:00 p.m.; occasional weekend or night work may be required. Travel No travel is expected This job description is not intended to be a contract of employment. Employment with the Company is at-will, which means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. The Company reserves the right to revise, modify, or change job duties and responsibilities as business needs dictate. Required Qualifications * Bachelor's degree in computer science, Computer Information Systems, or equivalent * Driver's license * 3 Years of relevant experience. * Windows Server experience Preferred Qualifications * Net + Certification Physical Demands * The position may require extensive walking * Must be able to lift up to 50 pounds. * Ability to sit and use a computer for long periods.

The Infrastructure Technology Support Technician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business. KEY RESPONSIBILITIES: Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments. Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security. Provide one-on-one user training and ensure compliance with company policies. Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications. Manage and prioritize end-user support requests through the Help Desk ticketing system. Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications. Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users. Collaborate with other Corporate IT members and 3 rd party vendors to design, implement, and maintain company-wide IT strategies and standards. Promote and drive adoption of standardized infrastructure, business systems, and best practices. Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness. Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders. KEY SKILLS AND COMPETENCIES: Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred). Experience with system administration, server management, and cloud services (Microsoft 365 / Azure). Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support. Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues. Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking. Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation. Strong written and verbal communication and interpersonal skills; ability to mentor and train users. Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence. EDUCATION AND EXPERIENCE REQUIREMENTS: Post-secondary education in a related field preferred but not required. Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred. Hands-on experience with: Microsoft Active Directory, Windows Server and Win Client OS VMware or another Hypervisor, and virtual server management Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.) Microsoft 365 tenancy Azure, AWS, OCI or other cloud infrastructure Ring Central or other VoIP telephony Demonstrated success in delivering business value through IT-enabled solutions. Strong project management skills with the ability to oversee multiple initiatives simultaneously. Proven vendor management experience. Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable. WORKING CONDITIONS/OTHER: Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday On-call availability for off-shift issues as required. Occasional travel to other facilities may be required. This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%. Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding) Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens. Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities. This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

At Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! We're looking for an INFORMATION TECHNOLOGY (IT) SUPPORT TECH Responsibilities: * Provide centralized and/or site based technical support to team members, including network selection, configuration, installation, operation, repair, maintenance, software installation and troubleshooting * Troubleshoot hardware and software issues related to various computer systems, operating systems and application software using basic test equipment or diagnostic software * Maintain multi-media devices, including but not limited to telephones, printers, monitors and projectors * Repair and maintain basic cabling systems, including coaxial cabling, Category 5 cabling, etc * Improve knowledge and skills through extracurricular training and involvement in professional organizations * Other duties assigned by IT Manager or Friendship Management Services Education/Experience: * Associates Degree in a computer related field preferred * Experience with computer hardware and software including the latest Microsoft Operating Systems * A+ Certification, or willingness to obtain IT professional certification Requirements: * Able to perform each essential duty satisfactorily * Willing to travel to all locations as needed * Available during all administrative and sales hours * Clean driving record and valid driver's license Other Skills/Abilities: * Clear, concise, and effective oral and written communication * Ability to establish and maintain effective working relationships with staff, management, and customers * Ability to apply current knowledge and continuously learn * Ability to represent the company in a manner consistent with Friendship values and expectations Physical Demands: To successfully perform the essential functions of this position, the team member may be regularly required to lift moderately heavy objects, crawl in small spaces, etc. as associated with maintaining the IT equipment. Compensation and Benefits: * You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.

Job Summary: The ideal candidate will be responsible for providing comprehensive technical support across our Windows, mac OS, and industrial label printer environments. This role requires a hands-on individual who can troubleshoot issues, maintain systems, and support end-users effectively. Key Responsibilities:Endpoint Management: Install, configure, maintain, and troubleshoot hardware and software for both Windows PCs and Apple Macs. Perform routine system updates, patches, and security configurations. Manage user accounts, permissions, and access rights. Industrial Label Printer Management: Install, configure, calibrate, and troubleshoot a variety of industrial label printers (e.g. Epson). Diagnose and resolve issues related to print quality, connectivity, media handling, and software drivers. Perform preventative maintenance and order necessary supplies (labels, ribbons). Work with production teams to optimize printer performance and workflow. Network & Infrastructure Support: Assist with basic network troubleshooting (LAN/WAN, Wi-Fi connectivity). Support Voice systems and other communication tools. Maintain IT inventory and asset tracking. User Support & Training: Provide timely and effective technical support to all employees via in-person, phone, and remote assistance. Create and maintain IT documentation, including user guides and troubleshooting procedures. Educate users on best practices for system usage and security. General IT Duties: Participate in IT projects, including system upgrades and new technology implementations. Proactively identify and resolve IT issues to minimize downtime. Collaborate with other departments to understand their IT needs and provide appropriate solutions. Adhere to IT policies and security protocols. Qualifications: Proven experience in IT support, with a strong understanding of both Windows and mac OS operating systems. Demonstrable experience with the setup, configuration, and troubleshooting of industrial label printers (please specify models or types if possible, e.g., thermal transfer, direct thermal). Familiarity with network fundamentals (TCP/IP, DNS, DHCP). Experience with ticketing systems and remote support tools. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Ability to work independently and as part of a team in a fast-paced environment. High school diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Relevant IT certifications (e.g., CompTIA A+, Network+, Apple Certified Support Professional) are a plus. Benefits/Compensation: Salary: Negotiable Health insurance Dental insurance Vision insurance Paid time off Product Allowance Discounts

Job DescriptionCaregiver Needed: Support for an Adult Client - Kingsport, TN Pay Rate: $16/hour Schedule: Monday, Wednesday, Friday | 9:00 AM to 1:00 PM (or 9:30 AM to 1:30 PM) We're looking for a dedicated and caring caregiver to provide long-term companion care for a female client in Kingsport, TN. The ideal caregiver will offer consistent support, empathy, and reliability to help maintain the client's comfort and independence. Client Overview: Clear-minded and enjoys meaningful conversation and companionship Wheelchair-bound; requires assistance with transfers and mobility support Assistance needed with feeding and occasional transportation for doctor's appointments and short outings May need caregiver to accompany during vacations for continued support Qualifications Minimum 1 year of caregiving experience (professional or personal) with total-care or mobility-limited clients Physically capable of performing safe transfers and hands-on care CPR/First Aid certification required Reliable transportation and proof of insurance Must pass a background check Dependable, patient, and compassionate communicator If you're compassionate, dependable, and committed to providing respectful and supportive care, we'd love to hear from you. Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************

#HealthyBlueCareTogetherCFSP Placement Support Specialist $3,500 SIGN ON BONUS We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. North Carolina residency is required! Location: We are currently seeking people to service for the following North Carolina counties: * Region 1 counties: Buncombe, Cherokee, Clay, Graham, Haywood, Henderson, Madison, Polk, Swain, Transylvania, Yancey, Macon, Jackson, Mitchell. Travel within your assigned Region is required. When you are not in the field, you will work virtually from your home. These roles are statewide field-based and requires you to interact with patients, members, or providers in person four to five days per week. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Placement Support Specialist plays a critical role in the Foster Care team by ensuring that children are placed in appropriate and caring foster homes. This role requires excellent communication skills, empathy, and a strong sense of responsibility to match children with the most suitable foster families. The coordinator works closely with case managers, foster families, and other stakeholders to facilitate placements and provide ongoing support. How you will make an impact: * Perform case management telephonically and/or through home visits within the scope of licensure for special programs like Foster Care. * Assess and identify appropriate foster home placements considering each child's specific needs and circumstances. * Develop comprehensive care plans to address objectives and goals identified during assessments. * Facilitate pre-placement visits and introductions to help children and families transition smoothly. * Coordinate with internal and external resources to meet the integrated (physical and behavioral) whole person care needs of the member. * Maintain strong relationships with foster families, providing support and guidance throughout the placement process. * Support members' access to appropriate quality and cost-effective care, modifying plans as needed. * Maintain accurate records of placements and communications following organizational and legal requirements. For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are: * Requires MS/MA in social work, counseling, or a related behavioral health field or a degree in nursing and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience, which would provide an equivalent background. Requires an active, current and valid license as an RN, LCSW (as applicable by state law and scope of practice), LMHC, LPC (as allowed by applicable state laws), LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States. Preferred: * Previous experience in foster care, social work, or related fields is strongly preferred. * Strong understanding of the foster care system and child welfare policies is strongly preferred. * Excellent interpersonal and communication skills, with an ability to work collaboratively is strongly preferred. * Proficiency in Microsoft Office Suite and experience with child welfare databases is strongly preferred. * Empathy, compassion, and a strong commitment to child welfare is strongly preferred. We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses #HealthyBlueCareTogetherCFSP Job Level: Non-Management Exempt Workshift: Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Department Service Employment Type Full Time Location BR04- PINEY FLATS, TN Workplace type Onsite Reporting To Alex Phifer 🧩 What You'll Do (Your Mission) 🧠 What You Bring (Your Strengths) 🌟 What WMH Offers You About WMH 🚦 About WMH WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations. 🔥 Why WMH? We're Built Different.🔥 Exclusive Linde Material Handling partnership Industry-leading automation & fleet tech Leadership development at every level Top-tier pay + long-term stability Culture built on innovation, accountability & growth 🚀 Ready to Launch Your Career? This isn't a parking spot. This is a launchpad. If you're ready to: ✅ Stop watching growth ✅ Start building it ✅ And shape the future of aftermarket operations… Your future moves fast. Make sure it's moving forward. Don't watch from the sidelines- 👉 Apply Today: wmhsolutions.pinpointhq.com At WMH, we don't just offer jobs-we create unstoppable careers. Equal Employment OpportunityAt WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they're respected, supported, and valued. We provide equal employment opportunities to all - regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive. Accessibility If you need an accommodation during the hiring process, we're here to help. Please reach out and we'll gladly support you. Your Career Has a Future Here We don't just offer jobs - we build careers grounded in growth, integrity, innovation, and real opportunity. Your talent belongs in a place where it's recognized and developed. 🔗 Explore Opportunities: ***********************************

Job DescriptionFacilities & Janitorial Support Specialist Compensation: $19-$20 Per Hour Hours: 10-12 hours per week Requirements: Background check and driving history check required The Facilities & Janitorial Support Specialist is responsible for maintaining a clean, organized, and professional medical clinic environment. This role blends routine janitorial services with facility inspections, inventory tracking, light maintenance, and consistent communication with the Facility Manager to ensure the clinic remains safe, functional, and welcoming for staff and patients. Key ResponsibilitiesJanitorial & Facility Presentation Perform weekly janitorial and housekeeping services for the medical clinic. Ensure the clinic remains clean, organized, and professionally maintained. Most cleaning duties will occur after business hours or on weekends. Facility Walk-Throughs & Inspections Conduct weekly walk-through inspections of the clinic. Identify, document, and report facility concerns such as damaged furniture, broken fixtures, safety issues, or items requiring repair or replacement. Support the Facility Manager in maintaining orderly, presentable clinical spaces. Inventory & Supplies Create, update, and maintain clinic-specific inventories for furniture, equipment, cleaning products, and office supplies. Monitor supply levels and proactively notify the Facility Manager when restocking is needed. Review and update inventories on a weekly basis. Basic Maintenance & Facility Support Assist with light facility tasks, including: Minor repairs (e.g., replacing ceiling tiles, mounting items on walls). Light furniture assembly. Monthly checks of fire extinguishers and emergency lighting. Occasionally meet contractors on-site to provide building access. Assist with basic IT troubleshooting when needed (e.g., router resets). Communication & Reporting Provide concise weekly reports outlining inventory updates, facility concerns, and maintenance needs. Participate in weekly check-ins with the Facility Manager (in person, phone, or Microsoft Teams). Maintain consistent communication while working independently. Qualifications Previous experience in janitorial, housekeeping, or general facility maintenance preferred. Strong attention to detail with the ability to document findings clearly and accurately. Able to work independently while remaining organized and proactive. Dependable, reliable, and solution-oriented. Clean driving record required. Ability to stand for extended periods of time and lift up to 50 pounds.

Job Description JSA is currently hiring for a Policy Support Specialist on our Support Staff team. Our support staff play a vital role in the day-to-day activities of the company. Candidates with basic computer skills, a high attention and detail and those excited to be a part of team JSA are encouraged to apply. AGENT FOCUSED AND SOLUTION DRIVEN INSURANCE THINKING SINCE 1981 About Us: Jackson Sumner & Associates (JSA), a family owned and operated company, is an Excess and Specialty Lines Broker that began in 1981 in Boone, North Carolina. Current Chairman, Wayne Sumner, started JSA with just one other employee and focused on Police Professional in North Carolina. Today the company is led by our President & CEO, Danielle Wade, Wayne Sumner's daughter, has grown to over 80 employees, and has expanded our ability to write in North Carolina, South Carolina, Virginia, Georgia, Tennessee, and Maryland. JSA currently has offices located in Boone, NC and Richmond, VA and offers a wide range of products including property, casualty, automobile, garage, professional and personal lines. JSA is committed to quality service for our brokers and strong underwriting for our companies. Not only does our advanced technology set us apart from our competitors, so do our people; we have some of the best in the industry! Position Description: The Policy Support Specialist role is responsible for entering data into the computer operating system to generate documents for agents and companies. Must be able to effectively communicate and maintain excellent customer service to agents and companies. Must possess the ability to work within a team environment and coordinate processes. Essential Responsibilities: Process policies, binders, endorsements, audits, filings, DNOC's, and cancellations as delegated. Maintain group email accounts as delegated. Maintain a professional relationship with internal staff, retail agents and companies via written and phone communication and maintain excellent customer service to agents and customers Participate in weekly staff meetings Other duties as assigned Minimum Qualifications: High school diploma or equivalent Must possess strong verbal and written communication skills Must possess basic computer knowledge and skills Must possess the ability to work within a team environment and coordinate processes Ability to maintain strict confidentiality Must be able to prioritize and manage multiple tasks with various deadlines Benefits of Working at Jackson Sumner & Associates: Medical, Dental and Vision Offerings 401k Wellness Incentives In-house gym, Zen room and exercise classes Paid Vacation, Holidays, personal/sick time

Requirements Requirements ESSENTIAL DUTIES & RESPONSIBILITIES: · Maintaining IBA and Monthly To Do report contacts, and plan of care updates, according to the plan of care · Complete initial bereavement assessment contact within 4-6 weeks · Provide grief counseling and support services to hospice served individuals and community members · Promote upcoming bereavement events within the community · Attend IDG · Provide grief education and presentations in the community, as needed · Facilitate adult, adolescent, and child grief support groups, as assigned · Assist with planning Good Mourning Children's Grief Camp, leading activities, as assigned · Attend and/or facilitate Good Grief Meal once per month, providing fellowship and grief support to attendees · Collaborate with school personnel to provide grief education and grief support to students and faculty, as assigned · Network with community school counselors, social workers, local non-profits, senior centers, churches, and child-related agencies regarding grief support needs KNOWLEDGE, SKILLS & ABILITIES: · Knowledge of grief and loss, grief education, grief counseling techniques and therapeutic modalities · Ability to complete timely and accurate documentation MINIMUM QUALIFICATIONS: Education: · Master's degree in social work, psychology, or human service degree. ·Experience: · Experience in bereavement preferred Licensures & Certifications: (if applicable): · LCSWA/LCSW PHYSICAL DEMANDS: · Visual acuity to read written documentation and computer tasks · Ability to sit as required to perform duties · Ability to stand, bend and lift an average of 30 pounds · Manual dexterity with the ability to manipulate office equipment and complete written documentation · Ability to walk, squat, kneel, climb and balance SPECIAL REQUIREMENTS: · Must have an automobile with required insurance coverage and state driver's license

Full-time Description Purpose: Recovery Support Specialists must be organized, personable, and capable of balancing the needs of multiple patients as well as their healthcare providers and insurance representatives to address barriers that will ensure the patient can navigate their recovery experience by demonstrating the following skills: active listening, service orientation, social perceptiveness, critical thinking, time management, active learning, good judgment and decision making, verbal communication skills, and ability to monitor for progress and needed interventional actions. Duties: The Recovery Support Specialists will act as an integral member of the ReVIDA Recovery multidisciplinary team by supporting patients in obtaining their individualized goals, by building and strengthening linkages with community resources and family members by deliberately organizing patient care activities and sharing information among all the participants concerned with a patient's care to achieve safer and more effective care. The Recovery Support Specialists will assist individuals in opioid use disorder treatment in developing a service plan, referrals, and linkage, ensuring the patient has access/continuity of care throughout the mental health and primary care system, ensuring each patient has resources to acquire medication, has transportation for appointments, and attends appointments. The Recovery Support Specialists will ensure individuals have access to psychosocial rehabilitation, support, employment, and housing options while encouraging the individual to utilize community/natural supports to assist in managing substance use disorders. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The employee should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Substance Use Care Coordination supports the patient's medical, behavioral health, and other health care needs through the facilitation of necessary referrals to help meet the overall biopsychosocial needs of the patient. This includes addressing needs beyond the patient's medical status and issues such as unstable housing, food insecurity, childcare, and other social determinants of health. Referrals are documented and tracked. Additionally, the Recovery Support Specialists assists individuals in addressing any barriers to completing recommended referrals, such as transportation issues, and documents these interventions and outcomes. Care coordination includes communicating the patient's needs and preferences at the right time to the right people by sharing and securely using the information and providing practical and comprehensive care to the patient. This role requires referrals to community programs and services and appropriately documenting and tracking referrals and outcomes. The Care coordinator collaborates and documents all efforts to help the member address any barriers to access to appropriate community-based referrals. Care Coordination includes the appropriate use of and facilitation of referral to various community-based support modalities, including consideration of referral to 12-step and other self-help programs, peer recovery services, social service agencies, and other community-based resources appropriate to the member's recovery. Organizes and participates in interdisciplinary care planning that consists of at least monthly meetings of the multidisciplinary treatment team (including all relevant medical and behavioral health care professionals involved in providing and coordinating the member's care) and documents this collaboration appropriately. The Recovery Support Specialists, in participating in the interdisciplinary treatment team meeting, will review the patient's complete medical record (including urine drug screens and laboratory tests), discuss the current status of the patient's progress toward meeting their goals as specified in their plan of care, assist in addressing any barriers toward the individual's progress in meeting their identified treatment goals as well, as the actions which the treatment team will undertake to address those barriers. The Recovery Support Specialists will participate in identifying any new problems and goals and modification of the IPOC action plan accordingly. Other duties, as assigned. Effectively addresses and documents all barriers to completing any community-based referrals and patient needs. Tracks and maintains accurate and thorough documentation of referrals in the patient's medical record. Creates an Individualized Plan of Care (IPOC) in collaboration with Multidisciplinary Treatment Team, utilizing the required Department of Medical Assistance Services (DMAS) template, within 30 days of admission. Promptly reviews and updates the Individualized Service Plan (ISP) at 90-day intervals and Individualized Plan of Care (IPOC) every 30 days as required. Organizes and participates in interdisciplinary care planning with the treatment team at least monthly. Effectively collaborates with all members involved with providing and coordinating patient care. Creates Individualized Aftercare Plan and Discharge Plan with collaboration from Multidisciplinary Treatment Team members. Demonstrates thorough understanding of all Department of Medical Assistance (DMAS) of Virginia Addiction Recovery Treatment Services (ARTS) program requirements and Office Based Opioid Treatment (OBOT) guidelines; seeks clarification or guidance if unsure. Maintains attention to detail, actively proofreads and edits written communication & patient documentation. Effectively directs and organizes daily responsibilities & workflow. Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues. Applies knowledge and experience to solve problems; consults with others as needed. Listens attentively and proactively asks questions for clarification as needed. Works in collaboration with Multidisciplinary Treatment Team members Requirements Recovery Support Specialists Requirements: Experience: One year of previous experience working with SUD/OUD/BH populations required Special Requirements: Knowledge of the disorder process of substance use disorders, dual diagnoses, opioid use disorder, and recovery support services required. Licensure: Tennessee: RN, LPN, CMA, MSW, BSW, or Equivalent. Virginia: RN, CSAC, CSAC-R, CSAC-A, BSW, or Equivalent Must be registered with the Board of Virginia Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.

IIA a Mid Tier Government Contractor is currently looking for Help Desk Support Specialist to work in Weaverville, NC. Job Description The primary responsibility for this position is to provide technical support to end users in a desktop, server and infrastructure environment. Strong analytical, and problem-solving skills are needed to be successful in this position. Major Duties and Responsibilities: · Responsible for diagnosing and resolving Tier 1 and 2 issues. · Installation, Implementation and Administration of Microsoft System Center Suite (Configuration Manager, Operations Manager, DPM, etc.) · Some knowledge of advanced troubleshooting and administration of Windows based applications, Operating Systems (Desktop and Server) and Server Roles (AD DS, DHCP, DNS, DFS, File & Print Server, etc.) · Application and operating system maintenance and upgrades · System backups and restoration · System security and functional testing on both unclassified and classified systems. · Providing trouble tracking, coordination, notification, escalation and documentation to resolve events/issues, efficiently minimizing customer impact. · Interfacing with various levels of management for briefing on configuration and design updates and changes. · Responding to alarms and providing level 2 maintenance support for the customer base. · Keeping customers informed by providing status updates. · Providing outage reports to appropriate levels of management. · Verify adherence to security guidelines, including working with auditors to ensure the systems are compliant. · Suggest and implement solutions based on customer requirements and project goals. · Assist other IT professionals as required. Qualifications Basic Required: · Associate's Degree and minimum of 1 year of experience in Service Desk environment. Equivalent combination of education and experience will be considered. · Experience with management of MS Windows Operating systems. Working knowledge of the latest Windows Operating Systems and standard Applications, configuration and deployments. · Experience and working knowledge of DNS and DHCP infrastructure and technology. · Experience and working knowledge of VMware administration. · Ability to work responsibly with or without supervision. · Working knowledge of ITIL processes. Qualifications Desired: · Ability to work on a team of other administrators and with other groups to troubleshoot issues and solve problems strongly preferred. · Experience with MS Exchange. · Experience with SCCM. · Experience with NetApp storage. · Experience with Cloud storage. · Experience with Alarm/Physical security systems. · Good oral communication and technical writing skills. · Good problem solving skills and the ability to visualize a problem or situation and think abstractly to solve it is required. · Ability to handle constantly changing tasks and priorities, to be able to multitask effectively during busy times and to exercise patience and professionalism during stressful situations is needed. Additional Information Clearance Requirements: Must be a U.S. Citizen and able to hold a Public Trust Security Clearance. You do not need a current/active clearance to apply. KeyLogic is proud to be an EEO/AA employer, M/F/D/V.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

**About M.C. Dean** M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. **Why Join Us?** Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. Responsibilities Technical Specialist provides advanced technical leadership in the development, implementation, final testing, startup, commissioning, calibration of instrumentation devices within BMS (Building Management Systems), EPMS (Electrical Power Management Systems), SCADA (Supervisory Control and Data Acquisition) systems and (ICS) Industrial Control systems. This role is responsible for implementing multiple interconnected systems with advanced configurable integrations, ensuring optimal performance, interoperability, and security. The Technical Specialist understands sophisticated electrical and mechanical distribution systems. Assist in planning and execution of complex projects, providing strategic guidance and technical expertise. You will contribute to a safe working environment for co-workers and customers and help ensure the overall success of projects. Local, regional, and national travel may be required. + Assist in the development, implementation, and maintenance of complex BMS, EPMS and SCADA systems, focusing on advanced configurable integrations. + Perform basic TCP/IP configuration + Configure communication devices and troubleshoot communication link failure + Configure Modbus Gateway devices communication protocol and ability to use applications like Modscan for troubleshooting and monitoring + Understand the vendor's manuals and configure vendor's power meter, PDU, ATS, Generators, STS, UPS, and Battery systems etc. + Navigate through EPMS and SCADA applications for monitoring, trending, and retrieving of data + Safely open, close, rack-in and rack-out of breakers for points monitoring + Understand PLC applications to load and update projects + Understand PLC applications to configure the communication parameters + Prepares and review simple electrical sketches, CX plans, and data sheets + Perform simple routine electrical and mechanical calculations + Assists in review of supplier documentation for compliance with specifications + Basic knowledge of Commissioning, inspection, and testing of electrical components and systems + Knowledge of basic electrical and mechanical theories + Basic power systems familiarity with switchgear, transformers, circuit breakers, power panels, protection relays, UPS systems, power monitoring systems, text equipment, etc. + Perform Point to Point and functional startup scrips on EPMS/BMS systems + Manage the progress of startup and issues lists, standards and commissioning tools + Write Point to Point and functional startup scripts on EPMS/BMS/ICS systems + Manage the progress of startup and issues lists in CX Allow and other commissioning tools + Basic programming and troubleshooting skills of PLC and SCADA + Proficient with technical writing + Knowledge of advanced mathematics + Basic awareness of industry codes and standards + Good communication skills + Willing to travel to customer sites for startups Qualifications **Education:** + Requires 12 or more years of experience with installation, troubleshooting and/or testing of EPMS, BMS, Industrial instrumentation and/or SCADA systems + 12+ years of experience with a High School Diploma 10+ years of experience with an Associate's + Requires reliable attendance at customer site during work hours required by customer **Preferred Technologies:** + Allen Bradley PLC, Ignition, Distech, Niagara, Siemens Desigo, Eaton Foreseer, Schneider EPO, Open Systems Interconnection (OSI), Wonderware, Instrumentation calibrator/simulator **Preferred Industry Certifications:** + CCST certification, Security+ certification **Abilities:** + Exposure to computer screens for an extended period of time. + Sitting for extended periods of time. + Reach by extending hands or arms in any direction. + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. + Listen to and understand information and ideas presented through spoken words and sentences. + Communicate information and ideas in speaking so others will understand. + Read and understand information and ideas presented in writing. + Apply general rules to specific problems to produce answers that make sense. + Identify and understand the speech of another person.

At Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! We're looking for an INFORMATION TECHNOLOGY (IT) SUPPORT TECH Responsibilities: Provide centralized and/or site based technical support to team members, including network selection, configuration, installation, operation, repair, maintenance, software installation and troubleshooting Troubleshoot hardware and software issues related to various computer systems, operating systems and application software using basic test equipment or diagnostic software Maintain multi-media devices, including but not limited to telephones, printers, monitors and projectors Repair and maintain basic cabling systems, including coaxial cabling, Category 5 cabling, etc Improve knowledge and skills through extracurricular training and involvement in professional organizations Other duties assigned by IT Manager or Friendship Management Services Education/Experience: Associates Degree in a computer related field preferred Experience with computer hardware and software including the latest Microsoft Operating Systems A+ Certification, or willingness to obtain IT professional certification Requirements: Able to perform each essential duty satisfactorily Willing to travel to all locations as needed Available during all administrative and sales hours Clean driving record and valid driver's license Other Skills/Abilities: Clear, concise, and effective oral and written communication Ability to establish and maintain effective working relationships with staff, management, and customers Ability to apply current knowledge and continuously learn Ability to represent the company in a manner consistent with Friendship values and expectations Physical Demands: To successfully perform the essential functions of this position, the team member may be regularly required to lift moderately heavy objects, crawl in small spaces, etc. as associated with maintaining the IT equipment. Compensation and Benefits: You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.

Description: Purpose: Recovery Support Specialists must be organized, personable, and capable of balancing the needs of multiple patients as well as their healthcare providers and insurance representatives to address barriers that will ensure the patient can navigate their recovery experience by demonstrating the following skills: active listening, service orientation, social perceptiveness, critical thinking, time management, active learning, good judgment and decision making, verbal communication skills, and ability to monitor for progress and needed interventional actions. Duties: The Recovery Support Specialists will act as an integral member of the ReVIDA Recovery multidisciplinary team by supporting patients in obtaining their individualized goals, by building and strengthening linkages with community resources and family members by deliberately organizing patient care activities and sharing information among all the participants concerned with a patient's care to achieve safer and more effective care. The Recovery Support Specialists will assist individuals in opioid use disorder treatment in developing a service plan, referrals, and linkage, ensuring the patient has access/continuity of care throughout the mental health and primary care system, ensuring each patient has resources to acquire medication, has transportation for appointments, and attends appointments. The Recovery Support Specialists will ensure individuals have access to psychosocial rehabilitation, support, employment, and housing options while encouraging the individual to utilize community/natural supports to assist in managing substance use disorders. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The employee should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Substance Use Care Coordination supports the patient's medical, behavioral health, and other health care needs through the facilitation of necessary referrals to help meet the overall biopsychosocial needs of the patient. This includes addressing needs beyond the patient's medical status and issues such as unstable housing, food insecurity, childcare, and other social determinants of health. Referrals are documented and tracked. Additionally, the Recovery Support Specialists assists individuals in addressing any barriers to completing recommended referrals, such as transportation issues, and documents these interventions and outcomes. Care coordination includes communicating the patient's needs and preferences at the right time to the right people by sharing and securely using the information and providing practical and comprehensive care to the patient. This role requires referrals to community programs and services and appropriately documenting and tracking referrals and outcomes. The Care coordinator collaborates and documents all efforts to help the member address any barriers to access to appropriate community-based referrals. Care Coordination includes the appropriate use of and facilitation of referral to various community-based support modalities, including consideration of referral to 12-step and other self-help programs, peer recovery services, social service agencies, and other community-based resources appropriate to the member's recovery. Organizes and participates in interdisciplinary care planning that consists of at least monthly meetings of the multidisciplinary treatment team (including all relevant medical and behavioral health care professionals involved in providing and coordinating the member's care) and documents this collaboration appropriately. The Recovery Support Specialists, in participating in the interdisciplinary treatment team meeting, will review the patient's complete medical record (including urine drug screens and laboratory tests), discuss the current status of the patient's progress toward meeting their goals as specified in their plan of care, assist in addressing any barriers toward the individual's progress in meeting their identified treatment goals as well, as the actions which the treatment team will undertake to address those barriers. The Recovery Support Specialists will participate in identifying any new problems and goals and modification of the IPOC action plan accordingly. Other duties, as assigned. Effectively addresses and documents all barriers to completing any community-based referrals and patient needs. Tracks and maintains accurate and thorough documentation of referrals in the patient's medical record. Creates an Individualized Plan of Care (IPOC) in collaboration with Multidisciplinary Treatment Team, utilizing the required Department of Medical Assistance Services (DMAS) template, within 30 days of admission. Promptly reviews and updates the Individualized Service Plan (ISP) at 90-day intervals and Individualized Plan of Care (IPOC) every 30 days as required. Organizes and participates in interdisciplinary care planning with the treatment team at least monthly. Effectively collaborates with all members involved with providing and coordinating patient care. Creates Individualized Aftercare Plan and Discharge Plan with collaboration from Multidisciplinary Treatment Team members. Demonstrates thorough understanding of all Department of Medical Assistance (DMAS) of Virginia Addiction Recovery Treatment Services (ARTS) program requirements and Office Based Opioid Treatment (OBOT) guidelines; seeks clarification or guidance if unsure. Maintains attention to detail, actively proofreads and edits written communication & patient documentation. Effectively directs and organizes daily responsibilities & workflow. Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues. Applies knowledge and experience to solve problems; consults with others as needed. Listens attentively and proactively asks questions for clarification as needed. Works in collaboration with Multidisciplinary Treatment Team members Requirements: Recovery Support Specialists Requirements: Experience: One year of previous experience working with SUD/OUD/BH populations required Special Requirements: Knowledge of the disorder process of substance use disorders, dual diagnoses, opioid use disorder, and recovery support services required. Licensure: Tennessee: RN, LPN, CMA, MSW, BSW, or Equivalent. Virginia: RN, CSAC, CSAC-R, CSAC-A, BSW, or Equivalent Must be registered with the Board of Virginia Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.