Technical support engineer jobs in Kansas

Job Title: Desktop Support Tech Pay Rate: $21.50/hr on W2 Duration: 06+ Months (Possibility of Extension) Likely to convert to FT, based on performance and behavior. The candidate should be a highly motivated team player with the skills and ability to effectively manage changing priorities, to create, maintain, and publish relevant support documentation to assist all end users in quickly resolving their incidents and service requests, ultimately promoting greater self-sufficiency among users. Includes, but is not limited to, software and hardware support via deskside support or remote support. The candidate will troubleshoot and repair software and hardware issues reported by end user Experience with Active Directory, including user deletion and password resets. Experience with SCCM to reimage, update, and install software packages or push out Windows or Security updates. Experience working in-house in a corporate or manufacturing plant environment. Experience with the Remedy ticketing tool.

IT Infrastructure Analyst (at manufacturing plant) Salary: up to $70,000 base annual salary + exceptional benefits *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Are you passionate about technology, problem-solving, and delivering top-tier support in a fast-paced environment? We are seeking a talented IT Infrastructure Analyst to join an innovative client company team in the manufacturing industry . This role focuses on maintaining user systems, collaborating on IT processes, troubleshooting, and contributing to the seamless delivery of end-user computing and infrastructure support. This will include traditional IT hardware, software and peripheral devices ranging from laptops, desktops, printers, other. It will include some preliminary trouble shooting and maintenance of precision manufacturing computerized equipment. What You'll Do: • Install, maintain, and troubleshoot end-user devices, software, and peripherals. • Provide responsive IT helpdesk support, managing issues through a ticketing system. • Support user accounts, Active Directory, group memberships, and device recovery processes. • Collaborate with tech teams and vendors to address IT challenges and implement solutions. • Assist in systems related to VoIP, email, and core infrastructure while documenting procedures. What We're Looking For: • 3-5 years of proven experience in desktop support. • Associate degree in IT or equivalent relevant experience. • Strong problem-solving, communication, and customer service skills. • Ability to excel in a dynamic environment and manage competing priorities. • Familiarity with IT environments, including manufacturing settings, is ideal. *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***

Candidates will be disqualified if the following criteria are not met: Employment Type: No C2C (Corp-to-Corp) or C2H (Contract-to-Hire) arrangements. W2 contract only. No referral fees will be entertained. Work Authorization: Must be a U.S. Citizen or Green Card holder. Local in Topeka, KS or 1 hour drive to Topeka (Auto Decline if not local to Topeka or Kansas) 3+ years of system administration experience or Proficiency with VMware, Windows Server, Windows Hyper-V and RHEL systems Experience with monitoring tools, centralized log capture, backup platforms (e.g., Data Domain) Position Summary & Responsibilities Position Summary: The IT System Administrator is responsible for ensuring the stability, integrity, and efficient operation of the agency's server and infrastructure environment. This role includes patching, performance tuning, incident response, disaster recovery (DR) management, log monitoring, and server uptime. Key Responsibilities: · Manage and maintain physical and virtual servers (Windows and Linux) · Apply security patches, OS updates, and firmware upgrades · Maintain backup infrastructure and support disaster recovery readiness · Monitor performance and ensure high system availability · Support environmental monitoring systems (internal and rack-based) · Support centralized log capture and monitoring systems (internal and rack-based) · Collaborate with Helpdesk and Network teams on root cause analysis --- Minimum Qualifications: · 3+ years of system administration experience or · Proficiency with VMware, Windows Server, Windows Hyper-V and RHEL systems · Experience with monitoring tools, centralized log capture, backup platforms (e.g., Data Domain) · Familiarity with patch management and DR planning · Familiarity centralized logging software Preferred Qualifications: · Experience in a public-sector IT environment · Scripting (e.g., PowerShell, Bash) · Knowledge of compliance or ITSM frameworks

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. - Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. - Installing, configuring, and maintaining desktop computer systems and applications. - Troubleshooting software and hardware issues on desktops, laptops, mobile devices, and peripherals. - Collaborating with others to resolve technical problems. - Analyzing technical issues to identify root causes and implement solutions. - Managing user accounts and providing support for password resets. - Track and document technical issues. - Communicating effectively with end-users to provide guidance and instructions on problem resolution. ```Qualifications``` To be successful in this role, you should possess the following qualifications: - Proficiency in TCP/IP networking protocols. - Experience in software troubleshooting and resolving technical issues. - Knowledge of operating systems for system administration tasks. - Ability to analyze complex technical problems and develop solutions. - Experience working in a help desk or technical support environment. - Competence in supporting mobile devices such as smartphones and tablets. - Familiarity with Active Directory user management. This position offers an exciting opportunity for individuals who are passionate about technology and enjoy solving technical challenges. xevrcyc If you meet the qualifications above, we encourage you to apply for this rewarding role as a Computer Technician. Job Types: Full-time, Part-time Pay: $16.48 - $21.00 per hour Expected hours: 40 - 44 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Professional development assistance * Referral program Location: * Hays, KS 67601 (Required) Ability to Relocate: * Hays, KS 67601: Relocate before starting work (Required) Work Location: In person

Hi, Greetings from Teceze! FIELD IT SUPPORT ENGINEER - BACK FILL (Temporary Support for Primary Engineer) Job Title: Field IT Support Engineer - Back fill (Temporary) Duration: Temporary / Contract Location: Onsite (Hesston KS ) Job Summary The Field IT Support Engineer (Backfill) will provide temporary onsite technical support to ensure uninterrupted IT operations during the absence of the primary support engineer. This role involves troubleshooting hardware/software issues, handling user requests, and maintaining IT infrastructure. Basic knowledge of network devices including switches, routers, and wireless access points (preferably Cisco, Riverbed). Understanding of VLAN configurations, including assigning switch ports to specific VLANs. Ability to patch phone ports to network switches as required. Basic troubleshooting of Avaya VoIP phones, including simple configuration checks. Troubleshoot fiber link issues between switches; identify visible errors and clearly communicate findings to remote support teams. Ability to troubleshoot and replace network switch chassis blades when necessary. Key Responsibilities Provide onsite L1/L2 IT support for all users during primary engineer's absence. Troubleshoot and resolve issues related to desktops, laptops, printers, network connectivity, and mobile devices. Support M365, Outlook, Teams, OneDrive, and user account management. Handle Azure AD-related tasks: password resets, access issues, group assignments. Manage ticketing activities using ServiceNow (incident, service requests). Perform basic network checks (LAN/Wi-Fi, switches, IP configurations). Support audio-video (AV) systems, conference rooms, and meeting setups. Provide VIP support for senior leadership. Handle printer, scanner, and industrial scanner troubleshooting. Assist with system updates, installations, and replacement of faulty hardware. Ensure documentation and daily reporting of issues handled. Required Skills L1/L2 IT support experience (1-3 years preferred) Strong knowledge of Windows OS, M365, and basic networking Hands-on experience with ServiceNow or similar ticketing tools Hardware troubleshooting expertise (laptops, desktops, printers) Good communication and customer service skills Ability to work independently onsite Nice to Have Experience in AV support Knowledge of ITIL process Prior field support or desktop support experience Associate Industry Information Services Employment Type Temporary Job Functions Information Technology Skills Laptops Operating Systems

**Responsibilities & Qualifications** **RESPONSIBILITIES** + Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems. + Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements. + Develops, updates, and maintains problem tracking databases and knowledge repositories. + Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment. + Performs system and data backup and recovery operations. + Develops user training materials and conducts end-user computing and information systems training sessions. + Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions. + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes. **REQUIRED QUALIFICATIONS** **Clearance** + Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance **Certifications** + DoD 8570 IAT Level II Baseline Certification + COMPTIA Security+ CE + Cisco Certified Network Associate (CCNA) + COMPTIA Cybersecurity Analyst (CySA+) + Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP) + Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC) + Certified Network Defender (CND) + Systems Security Certified Practitioner (SSCP) + One of the following Google Cloud Platform: + Google Associate Cloud Engineer + Google Professional Cloud Architect + One of the following cloud or systems certifications: + AWS Certified Cloud Practitioner + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate + AWS Certified Solutions Architect - Professional + AWS Certified SysOps Administrator + Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert + Microsoft Certified Azure Security Engineer Associate + Oracle Cloud Infrastructure Cloud Operations + Red Hat Certified Engineer + Red Hat Certified System Administrator **Experience** + Six (6) years of progressive experience in the field of Information Processing. + Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions. + Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems. **Desired Experience and Skills** + Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions. + Experience administering Windows and Linux operating systems in large enterprise environments. + Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions. + Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner. **Overview** We are seeking an IT Support Specialist to join our team. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Remote + Type of environment: Remote + Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** + U.S. Citizen + Secret Clearance **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. \#remote #telework #linkedin \#LI-Remote (turn font to white) **Job Locations** _US-VA | US-AZ | US-AR | US-CT | US-ID | US-IN | US-IA | US-MI | US-MS | US-MO | US-KS | ..._ **ID** _2025-8636_ **Category** _Technical Support/Help Desk_ **Type** _Regular Full-Time_

At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

**_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill. **_Responsibilities_** + Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores + Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores + Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive + Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas + Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated + Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred + Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability + Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources + Actively engage in updating processes and SOPs + Service multiple suppliers and/or processes in a fast paced and highly analytical environment. + Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts. **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Proficient in Microsoft Office, especially in Excel and Access, preferred + Excellent communication and interpersonal skills + Sense of urgency, attention to detail and accountability needed + Ability to build strong collaborative relationships and communicates effectively + Strong organizational skills **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$73,440 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant. Essential Functions: * Assisting with jobs at press: * Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower. * Install/Remove pre mounted plates in press. * Install/Remove dies and other tooling in press. * Assist in maintaining supply levels: * Notify warehouse when stock is needed at press and when materials need to be returned to warehouse. * Notify ink technician when inks are needed at press and to be returned to ink department. * Maintain all consumable supplies at press. * Assist in maintaining the cleanliness of the facility by: * Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses. * Returning stock and tools to designate return areas. * Empty all trash receptacles. * Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed. Skills and Experience Required: * Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box. * Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills. * Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company. * Individual must be able to interact effectively with supervisors and peers. * Individual must be able to perform general physical activities: * Handling and moving objects * Apply cleaning solvents * Clean or wax floors * Clean rooms or work areas * Use portable hand spray equipment * Participation and support of 5S initiatives and activities. * High school diploma / GED / or equivalent. * Individual should possess basic math and computer skills. * English language required. Physical and Other Requirements: This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.

Reports to: Chief Information Officer Classification: Exempt has no direct reports Type and Expected Hours of Work This is a full-time position. The IT Support Specialist is a people-oriented individual who supports the company's technology systems while working in a dynamic and fast paced environment. In this important role the specialist will have high interaction with users providing deskside support for computers and applications. As an IT Support Specialist, they will resolve hardware and software related issues in addition to providing new solutions and supporting the internal IT Helpdesk. The position is responsible for administration and internal support of company's PC's, printers, and related equipment. Daily responsibilities may include diagnosing computer problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Additionally, the IT Support Specialist will set-up computer equipment, schedule maintenance, administer active directory changes, and work with clients to use and troubleshoot applications. At United Warehouse our employees are committed, dependable, professional and accountable. We value integrity, honesty and respect for others. We have high standards for how our employees conduct themselves at work and in the communities we support. ESSENTIAL FUNCTIONS Responsible for monitoring and maintaining a complex, multi-site, Windows network environment required for United Warehouse to perform business objectives Ensure that the IT platforms meet the needs of the customer and satisfy the company's objectives Ensures that the dependability of the platforms meet the demands of the different business units Develops effective communication with customers and other functional areas of the company Takes a lead role with minimal supervision in remediation of all system failures, logging all failures, documenting work procedures and system configuration Support and troubleshooting from the OS, application and network level; resolves system hardware, software and networking issues; configuring, optimizing, fine-tuning and monitoring operating system software and servers; performing system backups and recovery and conducting server builds OS level application support, network and server monitoring and performance tuning Installation and configuration of Windows OS, services and applications Administer servers, desktops, printers, routers, switches, firewall, phones, smartphones, software deployments, security updates and patches Support LANs, WANs, network segments and Internet systems Maintain networks and security, monitor networks to ensure security and availability Stays current on technology; brings innovation and industry leading ideas to the program Occasional travel for new implementations or special projects Maintain an effective relationship with new and existing accounts Address routine customer issues and requests Supports initial setup of new customers through hands-on and arms-length configuration Work with Business Managers and Customer Service Teams to ensure the integrity of data management as well as the proper and timely communication of this data to appropriate personnel Maintain a professional and courteous relationship with all customers Work with other departments to ensure that the coordination needed for overall effective operations is maintained COMPETENCIES Respond to Help Desk tickets Set-up new end-user computer and network work systems Provide technical support to company users Troubleshoot, diagnose and repair computer, network and processing systems Work in Microsoft's 365 platform Work with printer and copier machines to include: set-up, troubleshoot and repair technical issues Operate with VPN, TCP/IP and general networking channels Supports IT department on special IT projects TECHNOLOGY This position requires the use of specific hardware and software. The Support Specialist will utilize computer and phone systems to accomplish their daily tasks and support other departments. WORK ENVIRONMENT This position works in an office cubical setting. Working in close proximity with other peers. TRAVEL This role supports all United facilities. At times the Specialist will be required to travel to support site specific needs. REQUIRED EDUCATION AND EXPERIENCE: 3-4 years IT Support experience Working knowledge in the following areas: Windows 10 client operating system support Windows Active Directory administration Microsoft Office 365 Windows Server Enterprise desktop support of IP voice, data, printing, and security functions Experienced in PC hardware configuration, installation, and problem resolution Delivery of outstanding customer service Strong problem solving/analytics skills and reasoning ability PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger to type. The employee frequently is required to sit for long periods of time throughout the day. Stand, walk, stoop and reach for items such as files or books at, above or below desk level. Specific vision abilities required by this job include close vision, strenuous focus on a computer screen and ability to adjust focus. This position requires a person to hear and speak clearly to communicate with others. QUALITY STATEMENT All employees play a pivotal role to ensure quality objectives happen at every level within the organization. Every employee is expected to improve each day, adhere to customer and regulatory requirements, and continuously strive to exceed company and customer expectations. AAP/EEO STATEMENT United Warehouse Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of position. As the nature of business demands change so, too, may the essential functions of this position.

Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Leavenworth, KS. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: * Acts as the overall communications architect and network team manager for the MTC. * Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. * Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. * Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. * Designs and establishes network architecture, coordinates network plans, configures network. Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Bachelor's degree * IAT II Certification * A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. * A minimum of 3 years of experience in MCIS integration at Brigade or higher level. * Expert in integrating training environments. * Extensive experience planning architectures. What Sets you apart: * Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program

About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The Technical Support Specialist for Construction Equipment is a team member within the Technical Support-Construction team. Team members have three primary roles: * Provide expert technical advice to dealership service department personnel and Field Service team members, * Provide input to improve reliability and serviceability of CNH Construction products, and * Provide input to improve service information technical training content based on experience with troubleshooting the product(s). This position is a hybrid role and requires the employee to be on-site at a CNH facility at least three (3) days per week. Key Responsibilities Job duties include: * Answering technical questions from CNH dealers or from CNH Field Service team members using personal knowledge, experience, and available reference sources, including Engineering. * Structuring answers consistent with CNH objectives while being attentive to the cost and time of repairs to CNH, the dealership, and the customer. * Striving to maximize customer uptime by providing the complete, correct response on first interaction. * Documenting all technical questions and data into a contact management system for future reference by other Technical Support Specialists, Quality, and Engineering. * Creating additional technical troubleshooting information in conjunction with Engineering and Technical Information. * Maintaining relationships with Engineering, Quality, Technical Training, and Technical Support employees to provide regular feedback of current or emerging issues customers are experiencing with CNH construction equipment. * Becoming a "product expert" on assigned products. * Other duties as assigned. Experience Required A qualified candidate will have: * Associate's Degree and a minimum of one year of heavy equipment troubleshooting experience OR a High School Diploma with a minimum of three years of heavy equipment troubleshooting experience * Technical experience relating to diagnostics of mobile mechanical, electrical (12 or 24 volt DC), Electric Propulsion, transmission, hydraulic, hydrostatic, engine, and/or exhaust aftertreatment systems. * Desire to support dealership and customer operations. * Excellent written and oral communication skills. * Excellent time management skills. Preferred Qualifications The preferred candidate will have: * Experience with remote support * Experience with dealership service department activities * A working knowledge of construction products and applications Pay Transparency The annual salary for this role is USD $72,750.00 - $111,550.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: The Help Desk Tech 1 is an entry level technical position responsible for a wide range of customer service and desktop support issues. A Tech 1 will primarily receive work orders from the Helpdesk Call Center. A Tech 1 attends to customer issues throughout the organization and frequently interacts face-to-face with end users at all levels. Tech 1's are required to assist the Helpdesk Call Center in phone duty during times of high call volume or as needed. Essential Job Duties Apply technical expertise to troubleshoot PCs, mobile devices, printers, and peripherals in a timely, professional manner. Follows all call protocols and troubleshooting procedures documented in the Help Desk Manual. Answers call center phones as required and logs incoming calls/voice messages/e-mails/faxes with detail into the incident management system. Logs all incoming calls/voice messages/e-mails/faxes with detail into the incident management system. Respond to customer requests as needed, whether on hospital grounds or remote clinics. Build, deploy and install hardware & software. Maintain a Quality of Service individual score of 90 or above. Details assigned tickets with comprehensive actions, next steps, and resolution. Follows all asset & inventory control protocols. Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Qualifications Bachelor's Degree Information technology or a related degree. Preferred 1 year IT experience and CompTIA A+ Certification. Preferred Microsoft Windows Certification for current supported Operating System. Preferred Drivers License - DMV Current Valid Driver's License and Clean MVR with 3-year baseline and annual MVR review. Required Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Job DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office. We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. Requirements: Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to end users via phone, tickets, email and in-person Document and track issues using our ticketing system, and escalating when necessary Assist in setting up and configuring computer systems and applications Maintain accurate user accounts and permissions Educate users on best practices and IT policies and stay up to date with new technologies Collaborate with other members of the IT team to ensure that customers receive the highest level of service Generates and maintains dashboards and reports that track product health and success metrics Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues Qualifications: 3+ years of experience in IT support High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Experience supporting customers in corporate environment Experience with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

EUC / Desktop Engineer Windows OS 10/11, Network Basics, HP and Dell Desktop/Laptop, Mac OS, Pathing / Vulnerability Management. Attributes 1. Self-Managed/Independence: * Responsibility: TAs act as the sole IT support for their designated site, necessitating the ability to make decisions on the fly based on priorities. * Initiative: TAs are expected to proactively understand support requirements and familiarize themselves with singular one-off processes at their site. * Documentation: TAs must take the initiative to update and maintain knowledge documentation, ensuring accurate and up-to-date information. * Expertise: TAs may need to become Subject Matter Experts (SMEs) on processes specific or unique to their site. 2. Leadership/Ownership: * Direction: Manufacturing and Remittance sites consider their TA as a primary source of direction for IT issues and questions. * Responsiveness: TAs need to provide timely and effective direction, training, and guidance to sites for technology-related processes, concerns, or solutions. * Standards: TAs are expected to adhere to best practices and client/company standards in guiding site personnel through IT matters. 3. Continuous Learning/Collaboration: * Proactivity: Acknowledging the limitation of Knowledge Documents, TAs should actively create, update, and share their own knowledge documents. * Knowledge Gap Addressal: TAs play a crucial role in identifying and addressing gaps in documentation to ensure comprehensive support. * Adaptability: TAs should be open to continuous learning, especially when implementing new processes, to stay abreast of technological advancements. Key Requirements 1. Education: * Bachelor's degree and 3 years related experience in technology and support functions. * Field of Study: Computer Science, Information Systems. 2. Transportation: * Possession of a valid driver's license due to the absence of public transportation in the local area. * Ability to commute to the site outside normal dayshift hours. o Coverage for severity tickets that require the Technical Analyst to be to on site in a certain time frame. o Change Requests that require the Technical Analyst to support the change. o Must have the flexibility to work off hours when needed to accomplish task during site downtime. 3. Technical Proficiency: * Proficiency and experience in troubleshooting and resolving issues locally at a site, and effective resolution of IT-related issues and maintenance t asks. * Strong knowledge of hardware, software, and networking. * Skilled in diagnosing hardware failures and proficient in performing component-level repairs or replacements, including adapters, graphics cards, and other critical computer components, ensuring seamless functionality and minimizing disruptions to operations. * Proficient in working with diverse operating systems, including Windows and mac OS, with the ability to adapt quickly to new environments and technologies. * Sound understanding of Active Directory principles and practices, adept in user account management, permissions configuration, and group policy administration to ensure secure and efficient network operations. * Experience with remote desktop support tools to provide timely assistance and resolve technical issues for users across distributed environments, minimizing downtime and optimizing productivity. * Image equipment for the Call Center New Hire classes for North Carolina and South Carolina area. 4. Network Management: * Understanding of the TCP/IP suite, including knowledge of protocols such as TCP, and DHCP. o Understanding common TCP/IP and DHCP errors and how to interpret them for problem resolution. o Track TCP/IP Static IP address for specific equipment. * Understanding the role of DNS in translating domain names to IP addresses. * Familiarity with common networking devices, such as routers, switches, hubs, modems, and wireless access points. o Attention to detail when patching cables into network switches to ensure that cables are connected to the correct switch ports and patch panel ports. o Familiarity with cable testing tools (e.g., cable testers, continuity testers) to verify cable continuity, pinout correctness, and signal integrity after termination. * Ability to diagnose and troubleshoot common network connectivity problems, both wired and wireless. * Experience in using command-line tools for networking troubleshooting, such as ipconfig, ping, tracert, and nslookup. * Basic knowledge of VPN technologies and the ability to troubleshoot VPN connectivity issues. * Sound understanding of Virtual Local Area Network (VLAN) segmentation principles and practices, coupled with knowledge of Payment Card Industry Data Security Standard (PCI DSS) compliance requirements, enabling effective network segmentation and adherence to regulatory standards for enhanced security and compliance. 5. Security Awareness: * Knowledge of basic security principles to ensure the protection of systems and data from security threats. * Implementation of security best practices to safeguard systems and data. 6. Communication Skills: * Effective communication with both technical and non-technical stakeholders. * Ability to convey complex technical information in a clear and understandable manner. * Create documentation and/or instructions based on the audience. 7. Customer Service: * Strong customer service skills to communicate effectively with end-users, understand their issues, and provide solutions in a user-friendly manner. * Effective time management skills to prioritize and handle multiple support requests simultaneously. 8. Adaptability: * Flexibility to adapt to evolving technologies and work environments. * Willingness to learn and stay updated on industry trends. 9. Team Collaboration: * Ability to work collaboratively with other IT professionals and cross-functional teams. * Contribution to a positive and cooperative work environment. 10. Documentation: * Thorough documentation of IT processes, configurations, and issue resolutions. * Maintenance of an organized and up-to-date knowledge base. 11. Project Management: * Experience in managing IT projects, including planning, execution, and evaluation. * Manage project timelines, ensuring that tasks are completed within specified deadlines. 12. Compliance and Regulations: * Awareness of relevant IT regulations and compliance standards. * Adherence to company policies and procedures. Salary Range- $60,000-$75,000 a year #LI-SP3 #LI-VX1

High School Diploma or GED with at least three years of experience with Information Technology or similar industries. Or an Associate's degree in Information Technology or a related field with at least two years of experience will also suffice.Or a Bachelor's Degree in Information Technology or a related field with at least one year of experience is preferred. Relevant higher education coursework, technical training, or industry certifications may substitute for an equivalent amount of required experience. COMPENSATION: * Salary: $26.59 - $31.24 hourly * Salary will be commensurate with experience and qualifications. BENEFITS: Base pay is one component of Emporia State University's total rewards package. We are dedicated to supporting the needs of the "whole you" with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family that include: * Health Insurance * Free Dental insurance for employees * Retirement through the Kansas Board of Regents * Paid parental leave * Up to 31 days paid vacation and holiday days * Tuition reduction and tuition assistance * Dependent tuition waiver * For full details about our benefit plan offerings, please visit here. APPLY: Please upload a cover letter, resume, and contact information of three references here. Consideration of applications will begin immediately, and will continue until the position is filled. A background check is required prior to hire. For more information Human Resources ****************** ************** Emporia State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for

Title: IT Support (Backfill) Contract: Temporary Scope of Work This is a Backfill IT Support (Deskside Support) position for one of our clients in Hesston, KansasThe selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines. Who We Are - Teceze Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success. This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site. Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration) • Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams • Troubleshoot and replace network switch chassis blades when required • Good to have understanding of any Data Center Infrastructure Management Application • A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain • Basic Knowledge of Monitoring tools such as Solarwinds, etc… • Networking and Operating System basics • Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting • Basic knowledge about Hardware like Servers, Storage devices • Knowledge to understand Monitoring Tool outcome • Basic knowledge of ITSM tool preferably ServiceNow • Basic knowledge Backup technologies preferably EMC Avamar • Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux • Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server • Experience in SLA base environment • Knowledge on Server Performance monitoring preferred • Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope