Technical support engineer jobs in Las Vegas, NV

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. * Required attachments are listed below on the posting. Your application will not be considered without the required attachments. * Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************. Job Description The University of Nevada, Las Vegas invites applications for IT Supervisor - Student Help Desk, Information Technology [R0149245]. ROLE of the POSITION The IT Supervisor - Student Help Desk reports directly to the IT Support Services Manager and is responsible for the strategic oversight and daily management of UNLV's student-run help desk. This position ensures that student workers are effectively recruited, trained, and supervised to provide high-quality technical support to the campus community. The IT Supervisor will make recommendations on the selection, implementation, and maintenance of help desk technologies to ensure efficiency and responsiveness to student, faculty, and staff needs. This position will serve as the primary liaison between the student help desk, UNLV Information Technology's Tier 2 support, and the LMS support team, ensuring seamless escalation processes and collaborative troubleshooting. Additionally, the IT Supervisor - Student Help Desk will work closely with the Student Workforce Development Coordinator to align training and professional development initiatives for student workers. Customer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better. PROFILE of the OFFICE OF INFORMATION TECHNOLOGY With a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff. As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV's broad community with empathy, which is a key to our success. Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply. MINIMUM QUALIFICATIONS This position requires a Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and three (3) years of experience with IT support services, help desk operations, or technician programs. Credentials must be obtained prior to the employment start date. ACCEPTED EQUIVALENCIES FOR DEGREE REQUIREMENT UNLV may consider additional relevant experience in place of formal education requirements: In lieu of a bachelor's degree, applicants may qualify with four additional years of relevant experience, or with an associate's degree plus two additional years of relevant experience. ADDITIONAL REQUIRED QUALIFICATIONS * Experience hiring and training student workers or entry-level employees * Knowledge of IT service management tools and best practices * Exceptional customer service skills with experience handling escalations and complex IT service requests * Experience with ITSM platforms such as TeamDynamix, Jira, Footprints, or similar systems * Familiarity with incident management procedures and best practices PREFERRED QUALIFICATIONS * Experience working in a higher education environment is preferred * Familiarity with student workforce development programs * Experience implementing IT ticketing and workflow systems * REBELearn (Saba-based) Department Administrator * Experience with phone tree systems, queues, and working with telecommunications or other vendors to maintain reports or infrastructure * Strong experience in IT communication strategies, including status page updates, and or knowledge base articles * Valuable contributions to a STEM outreach initiative * Administration of Learning Management Systems (LMS), particularly Canvas * Initiated Cross Training efforts in a Help Desk environment KNOWLEDGE, SKILLS, & ABILITIES The incumbent must have specific knowledge, skills, and abilities in the following areas: KNOWLEDGE Required * Strong understanding of IT help desk operations, service management, and support best practices. * Technical expertise in troubleshooting hardware, software, and network-related issues. * Familiarity with Learning Management Systems (LMS), particularly Canvas. Preferred * Knowledge of ITIL (Information Technology Infrastructure Library) frameworks and best practices. * Understanding of cybersecurity principles and IT compliance standards. * Familiarity with enterprise-level IT support environments and remote troubleshooting techniques. * Knowledge of scripting or automation tools (e.g., PowerShell, Python) for IT support tasks. * Awareness of accessibility standards and assistive technologies in IT support. SKILLS Required * Experience with help desk ticketing systems and reporting tools. * Experience with student employees or entry-level IT staff. * Experience with data analysis and process improvement in IT support environments. * Proficiency in scheduling and workforce planning, utilizing both manual scheduling methods and/or automated tools. Preferred * Experience with cloud-based IT service management tools (e.g., ServiceNow, Zendesk, Freshservice). * Proficiency in data visualization tools (e.g., Power BI, Tableau) for IT performance metrics. * Strong documentation and technical writing skills for creating knowledge base articles and training materials. * Proficiency in conducting user experience (UX) testing and feedback collection to improve IT support services. ABILITIES Required * Ability to develop and implement training programs for student workers. * Strong customer service and communication skills. * Ability to make technology recommendations and drive adoption of new support tools. Preferred * Ability to mentor and develop junior IT staff or student employees in a leadership capacity. * Ability to manage IT projects, coordinate cross-functional teams, and drive initiatives to completion. * Strong problem-solving and analytical thinking for identifying long-term IT support improvements. COMMITMENT to CAMPUS VALUES A successful candidate will contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit. SALARY Salary range for this role is $80,200 to $85,100. Unable to offer more than stated salary range. BENEFITS OF WORKING AT UNLV * Competitive total rewards package including: * Paid time off, sick leave, and holidays * Excellent health insurance including medical, dental and vision * Comprehensive retirement plans and voluntary benefits programs * No state income tax * Tuition discounts at Nevada System of Higher Education (NSHE) schools * Tuition discounts for spouses, domestic partners, and dependents PERKS & PROGRAMS * Employee recognition and appreciation programs * UNLV athletics ticket discounts * Statewide employee purchase program discounts * RebelCard discounts on and off campus * Wellness programming for all UNLV faculty and staff at no cost * Opportunity for career advancements to leadership roles * Connect with colleagues with shared interests * Personal and professional development opportunities * A comprehensive onboarding program, Rebels: Onboard * Support and resources available for veteran applicants - contact ********************** or visit our UNLV Veterans Webpage. HOW TO APPLY Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Although this position will remain open until filled, review of candidates' materials will begin on Monday, October 13, 2025. Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted. UNLV values the skills of those who have served. If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at the UNLV Veterans Webpage or contact ********************** for support. For assistance with the application process, please review the instructions on How to Apply. For further assistance, contact UNLV IT Human Resources at ************** or **************************. SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0149245" in the search box. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application. PROFILE of the UNIVERSITY Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada. For more information, visit us online at: ******************* EEO/AA STATEMENT The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply. TITLE IX STATEMENT The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both. Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage. SAFETY AND SECURITY STATEMENT UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online. JOB CATEGORY Administrative Faculty Exempt Yes Full-Time Equivalent 100.0% Required Attachment(s) The following attachments are required for consideration: * A letter of interest * A detailed resume listing qualifications and experience * The names, addresses, and telephone numbers of at least three (3) professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Note, applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Posting Close Date Note to Applicant This position may require that a criminal background check be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment. All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided). Recruitments that provide a work schedule are subject to change based on organizational needs.

Osaic Careers Technology Support Opportunity in Financial Services Technology Support Specialist II Role Type: Full time (5 days Weekly in Office) Salary: $60,000 - $70,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust. Responsibilities: Maintains a thorough working knowledge of all applications on the network Implement network security measures to protect against unauthorized access and cyber threats Manage firewalls, intrusion detection/prevention systems, and access control policies Maintain on premise Windows Server administration Conduct network vulnerability assessments and remediation Plan for future network growth and scalability needs Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure Develop and maintain the organizations Information Security Policies and Procedures Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations Ensuring technology standards and best practices are met Assist the Technology Officer to test and maintain disaster and emergency recovery plans Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc. Works with other departments to use new technologies to streamline company policies and rules Evaluates new technology and makes recommendations on technological solutions Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority Refers problems to appropriate individuals and ensures answers or information is received by inquiring party Ability work independently and in a team environment Maintains strict confidentiality of all records and data received and produced. Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts. Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer. Comply with all company policies and procedures, state laws and regulations. Participate in required annual BSA/AML/OFAC and Compliance training. Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position. Understand business implications of decisions; display orientation to profitability; align work with strategic goals. Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions. Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. All other duties as assigned Education Requirements: High School Diploma or equivalent (GED) required. Basic Requirements: Salesforce knowledge is a plus Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel. Effective communication and leadership skills. Ability to analyze complex problems and identify appropriate solutions. Ability to make rule based and analytical decisions. Ability to organize, prioritize and handle multiple tasks. Ability to conduct training needs analysis. Ability to pay close attention to detail. Ability to maintain complete confidentiality of information Ability to effectively function as a team player Ability to be at work on a regular and predictable basis

Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR ptghh GAYFq

The IT Support team maintains the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. Because of the nature of the job, some companies may require their IT Support to undertake shift work. IT Support duties and responsibilities of the job When compiling an IT Support job description, here is a selection of duties to include: Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staff members IT Support job qualifications and requirements Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following: Computer Science Computing Engineering There are also a number of qualities that candidates should be expected to display: A technical, logical thought process Problem-solving skills An ability to stick to strict deadlines An ability to prioritise and delegate A keen eye for detail

YOUR MISSION (The Job Description) The incumbent in this position is responsible for monitoring, configuring, maintaining, installation, and removal of Virgin Hotels Las Vegas (VHLV) technology hardware and software; responsible for basic troubleshooting of all technology problems associated with property technology; adhere to user security policies for all systems; responsible for providing IT service desk support for all Team Members and other users of property technology.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Job Details McLeod Office - Las Vegas, NV Full Time $17.00 - $19.00 HourlyDescription Job Purpose: To implement and manage the ticket/case system for IT/operations/maintenance issues, troubleshoot system and network problems, and provide support for computer hardware, software, and networks. This role involves serving as the first point of contact for technical assistance and ensuring smooth operation of IT systems. Key Responsibilities: Ticket Management: Implement and manage the ticket/case system for managing IT/operations/maintenance issues and requests. Track and resolve tickets/issues, ensuring timely and effective solutions. Technical Support: Troubleshoot system and network problems, diagnosing and solving hardware or software faults. Replace parts as required and install/configure computer hardware, operating systems, and applications. Monitor and maintain computer systems and networks. User Assistance: Serve as the first point of contact for staff seeking technical assistance over the phone, in-person, or via email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Walk staff through a series of actions either face-to-face or over the phone to assist system implementations and/or resolve issues. Provide guidance on IT products or services. Documentation and Reporting: Provide support including procedural documentation and relevant reports. Create Standard Operating Procedures (SOPs) for operations tasks. Training and Support: Assist with the training of new employees for the technology portion of training. Assist clients with company-related software issues such as their client portal and company file storage. Software Testing: Beta test software for compatibility and effectiveness. Support the roll-out of new applications. Competencies: Integrity Consistently demonstrates ethical behavior. Addresses minor ethical issues independently. Ensures confidentiality and privacy in more complex situations. Accountability Manages own workload and meets deadlines with minimal supervision. Takes responsibility for the outcomes of projects. Proactively addresses issues and takes corrective actions. Customer Focused Addresses customer needs independently. Handles more complex customer inquiries and complaints. Consistently seeks ways to improve customer satisfaction. Time Management / Organization Plans and organizes own work efficiently. Balances multiple tasks and projects effectively. Uses advanced organizational tools to manage time. Communication Communicates effectively in a variety of settings. Tailors messages to the audience and situation. Facilitates productive discussions and meetings. Teamwork Contributes to team goals and objectives. Builds positive relationships with team members. Resolves minor conflicts within the team. Self-Motivated Takes initiative to improve processes and outcomes. Manages own workload and sets personal goals. Pursues continuous learning and development. Required Qualifications: Intermediate to high computer skills. Experience handling of sensitive and private data. Proficient in Google and Microsoft applications. Background in IT-oriented or customer support fields. Must be able to effectively organize, prioritize, and manage multiple tasks. Strong organizational skills. Strong written and verbal communications. High school diploma. Preferred Qualifications: College degree in IT or a related field. Additional certifications or coursework related to IT support or network administration. Performance Metrics: Ticket Resolution: Timely and effective resolution of IT/operations/maintenance issues. User Satisfaction: Measured by user feedback and satisfaction survey results. System Uptime: Maintenance of high system availability and minimal downtime. Documentation Quality: Accuracy and thoroughness of procedural documentation and reports. About Anderson Anderson Business Advisors has been awarded the Top Places to Work honor by the Las Vegas Business Review Journal 5 years in a row! Anderson Business Advisors is an award-winning workplace -- voted Top Places to Work in 2020, 2021, 2022, 2023 and 2024 by the Las Vegas Business Review Journal, as well as Intuit's Firm of the Future award in 2020. Anderson Business Advisors is growing at a phenomenal rate, and we owe this success to our dynamic team, our commitment to excellent service, and our valued clients. Serving investors and small business owners nationally since 1999, Anderson Business Advisors is the nation's premier asset protection and tax planning firm. With a focus on providing excellent service, Anderson Business Advisors brings attorneys, CPAs, and other professionals under one roof to empower our clients to protect themselves and their investments from the growing legal and tax threats of an increasingly complex world. At Anderson Business Advisors, we're looking for friendly, driven, and passionate individuals to help us continue our mission as we empower investors and business owners to preserve and protect their wealth, find financial freedom, and create a legacy for their loved ones and communities. We support our team with ongoing training and professional development while providing internal advancement opportunities for driven team members who want to grow within Anderson as they succeed professionally and personally. Anderson Advisors offers robust benefits including: Embrace flexibility with a hybrid work schedule, balancing remote and in-office work seamlessly. Kickstart your journey with a robust onboarding program that equips you with in-depth knowledge about our organization, services, and products. Prioritize your health with comprehensive medical, dental, vision, and short-term disability coverage-all provided at no cost to you. Plan for the future with a 401(k) matching program, starting at 4% after just 3 months of employment. Recharge and rejuvenate with generous paid time off, including 16 days in the first year and 21 days after one year of employment, in addition to 8 paid company holidays. Stay active with a $35 monthly gym membership subsidy. Please note that a full background check, drug screen, internet, and social media search are required for employment.

The IT Network Administrator is responsible for overseeing an organization's computer systems or database networks to ensure proper maintenance and security. Their duties include working with other IT staff and company employees to identify network or computer system needs, overseeing the installation of new hardware or software and using employee feedback to isolate issues. Duties and responsibilities ; Pay range- $85k to $115k/Yearly - DOE Installing and configuring network hardware and software Creating and managing network users, user environment, directories, and security Maintaining, repairing and upgrading network and server systems Monitoring network performance to determine whether adjustments need to be made Ensuring network connectivity throughout an organization's LAN/WAN infrastructure is on par with technical considerations Maintaining firewalls, virtual private networks, web protocols, and email security programs Resolving network-related issues reported by users Implementing and maintaining disaster recovery solutions Training network staff to provide support Developing and maintaining network performance records and logs Perform related and/or other duties as required. Requirements Proven experience as a IT Network Administrator or similar role in the IT field. Experience with network protocols and network management systems. Familiarity with operating systems, internet security and data privacy principles. Experience with network diagnostic, monitoring and analysis tools (e.g., SolarWinds network tools). Ability to set up and configure server hardware. Understanding of complex information and requirements. Professional certifications such as CCNA, CCNP, Network+ are a plus. BSc degree in Computer Science, Information Technology or relevant field. Salary Description $85k - $115k/yr -DOE

Job DescriptionBenefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off - WORK FROM YOUR HOME (First 4 weeks of training, Monday to Friday: 9am - 6pm) Full Time Hours: Monday - Friday: 11am - 8pm Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you! Looking for a candidate that meets the following criteria: Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Strong documentation skills. Fierce attention to detail and strong multi-tasking skills Ability to mentor and be mentored Strong technical background and interest Desire to solve complex problems and learn from them! Skills: Windows 10 Network Printers and Deployment LAN and WAN Networking General Hardware and Software Troubleshooting Some knowledge: Windows Server 2019 Office 365 and Exchange Administration Active Directory Group Policy Hyper-V and/or VSphere/ESXi As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO. Come join our team!

The Corporate I.T. Administrator is responsible for providing expert level I.T. support to Company Executives and staff at our Corporate office. The position requires regular hours in the Corporate office, and on-call responsibilities outside of staffed hours. Incident resolution, request fulfillment, and project planning are all regular events in this fast-paced support position. Description: Responsible for practicing, supporting, and promoting Station Casinos' “We Win Hearts” Company-wide culture. Providing onsite and remote support for Station Casinos organization and Senior level Executives on a daily basis. Serve as the primary point of contact for the Leadership Team and the Executive Assistants who support them 24x7. Establish trust with the Leadership Team by performing expert technical support while maintaining confidentiality and showing discretion. Ensure the highest levels of customer service in a collaborative environment with a keen focus on helping people resolve issues and problems. Independently resolve complex, break/fix issues following any issue until its resolution. Lead and assist with root cause analysis as it relates to desktop computing, peripherals, smart phones, tablets and print devices throughout the Corporate office. Strong task management skills: ability to prioritize, triage, resolve and escalate in an efficient and effective manner. Interact with IT functional groups and establish relationships cross-functionally to drive escalations to closure. Ability to explain technology concepts/procedures/policies in a non-technical way; collaborating and coordinating with members of other teams to track, isolate and resolve technical issues. Establish trust with the Leadership Team by performing expert technical support while maintaining confidentiality and showing discretion. Setup and monitor high-priority meetings utilizing collaboration and AV services. Excellent communication skills with the ability to adjust communications based on the audience. Looks for opportunities to continuously improve our processes and solutions, partnering with I.T. peers and business partners. Descriptions: Must be at least 21 years of age. Must have or be able to acquire a Nevada Gaming Control Board Gaming Card. Proven communication and customer service skills. Passion for innovation and technology. At least 2 years of experience providing Executive Desktop support. At least 5 years installing, configuring, and supporting desktop hardware and peripherals. At least 5 years installing, configuring, and troubleshooting end-user applications, including MacOS and iOS (iPads, Macs, iPhones, etc.) and Android devices. Strong technical troubleshooting abilities and excellent communication skills. Must be technically proficient and a problem solver that can think outside the box. Maintains confidentially and operates ethically at all times. Must be flexible, willing to do whatever it takes to provide amazing service with a smile to our Team Members at all levels. Organizational skills, time management and impeccable attention to detail. Self-direction, dependability, motivation, focus, and driven to achieve results. Experience with remote imaging and management tools. Experience working with Microsoft and Apple OS, MS Office O365. Familiarity with DNS, DHCP, TCP/IP, Microsoft Active Directory Security Exchange. Understanding of ITIL processes, e.g., Incident, Problem, Change, and Knowledge Management. Experience with ticketing platforms, e.g., ServiceNow.

IT Systems Administrator Full Time (40 Hours) Monday - Friday Headquarters 630 Trade Center Drive Las Vegas, NV 89119 PURPOSE: The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, “Excellent Member Service and Financial Solutions - For Life,” by providing outstanding service to both members and internal members. To deliver service in alignment with our Service Commitments: I will earn respect and build trust by acting with integrity in every situation. I will understand my role in supporting the team to achieve our purpose. I will focus on people over products and build lasting relationships. I will take ownership and accept responsibility. I will treat my coworkers with the same high standards as I treat my member. I will continuously look for ways to improve myself, my credit union, and my community. I will accept there is no “they”. We are one working toward the same mission. I will commit to the core values. Meet all established service goals. SUMMARY: Under the direction of the IS Manager, the IT Systems Administrator will work along aside the IS Team to provide application support for all SSSCU systems. Oversight of key systems such as: Symitar Host Cloud VOIP Solution (RingCentral) Diebold and NCR ATMs Lending and Collection Platforms (Encompass, Temenos) Data Protection Solution (Commvault) Other system applications as needed ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. ATM Support; Support all SSSCU ATMs to ensure they meet industry and organizational standards and arranges for upgrades when needed. Recommend to IS Manager replacement or significant upgrades as needed. Produce and maintain detailed technical documentation for ATM fleet. Work closely with other IT staff and service affiliates as necessary to ensure uninterrupted ATM services and to solve day-to-day operational issues. Consults with others (internal management and external vendors) about issues such as equipment performance, output quality, and maintenance schedule. Maintain relationships with key ATM and IT vendors Assists Network team in troubleshooting WAN/LAN/Internet problems as it relates to ATM network Remains abreast of computer technology with an emphasis on ATMs Serve as cornerstone for escalating server issues; provide timely response to employee escalations. Perform other duties, as assigned. Application Support Responsibilities: Providing software application support under the supervision of the IS Manager. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with internal users to improve application performance. Establishing the root causes of application errors. Keeping a record of configuration changes and scheduling application updates. Documenting processes and monitoring application performance metrics. Providing front-end support to users in other departments. Perform application upgrades, maintenance fixes, and vendor-supplied patches and ensure all applications are up to date and running as expected. Maintaining and updating technical documents and procedures VOIP System; Oversees all aspects if credit union telecommunication system(s). Analyzes telecommunication needs from both user and technical points of view. Install, troubleshoot, repair, and maintain telecommunication equipment and services. Identify future telecommunication technology opportunities and their application to the business. Manage all call flows to support the needs of departments and call menus Administer add, moves, changes to telecommunication systems Maintain and audit telecommunication user and device accounts on a regular basis Check help desk tickets for entries on telecommunication issues; prioritize and respond to help desk tickets as, appropriate. Produce and maintain detailed technical documentation for telecommunication system. Helpdesk; Manage self in helpdesk queue to help assists end users with network, hardware, and software problems, either by telephone or on-site support when possible. Create tracking tickets for incoming requests and, as necessary, assign to appropriate area for resolution. Monitor tickets for timely completion. Works closely with other IT staff in an efficient and effective manner to reach department goals. Works with users at all levels of the organization as required analyzing and defining system requirements and business processes and recommends solutions necessary to solve business problems. Coordinate the repair of defective equipment with our service provider maintaining inventory of all items in service. Responds to service calls which may include travel to appropriate branch locations. Perform other duties, as assigned. EDUCATION and/or EXPERIENCE: High School degree with a minimum of three years related experience and/or training; or equivalent combination of education and experience. Some college preferred. Strong understanding of application support, telecommunication PBX Systems and knowledge of Voice over IP. Possess strong writing skills, professional-level grammar, spelling, and communication skills. Excellent project management skills and ability to prioritize. Strong attention to detail, highly organized. *ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED* **SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED** SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE) DRUG-FREE WORKPLACE

Role: This role is the face of IT for our headquarters. We're a primarily Apple environment, and you'll own support across our mac OS ecosystem, identity stack, security tooling, office network, and AV systems. You'll manage the full spectrum of in-office technical needs: from device setup to conference room reliability to the “this has to work now” moments that keep the business running. As we scale, you'll help build and maintain a secure, stable, and scalable technology foundation grounded in our cultural values. Responsibilities: Deliver hands-on support across mac OS, Apple hardware, ABM/Managed Apple IDs, and Iru (Kandji) MDM, including device deployment, configuration, and lifecycle maintenance. Lead onboarding and endpoint security, including zero-touch enrollment, access setup, patching, monitoring, compliance, and device health. Run the office technology environment, including Wi-Fi, switches, cabling, VLANs, peripherals, printers, conference rooms, teleconferencing, and Apple-based AV systems. Troubleshoot quickly and clearly across hardware, mac OS, networking, SaaS tools, accounts, permissions, and security issues to keep operations running smoothly. Improve systems and processes by maintaining documentation, refining SOPs, supporting IT initiatives such as office expansions and network upgrades, and contributing to automation and scalability. Requirements: 2+ years of experience in IT support or IT operations within a Mac-focused environment Advanced proficiency in mac OS, Apple hardware, MDM workflows (Iru/Kandji), collaboration tools, and ABM provisioning Strong understanding of identity systems such as Google Workspace, along with SSO, SAML, MFA, and general access management Experience supporting in-office networking and AV setups including switches, Wi-Fi, Zoom Rooms, and conference room systems Ability to troubleshoot across mac OS, SaaS tools, networking, permissions, and endpoint security, paired with clear, calm communication and solid documentation habits Deep alignment with our cultural values and a desire to contribute to scalable, sustainable IT processes Results: Reduce downtime with fast, reliable support built on strong mac OS and Apple ecosystem expertise Maintain a secure, high-performance office technology environment Deliver a seamless onboarding experience grounded in accuracy, reliability, and cultural alignment Eliminate recurring issues through documentation, root-cause problem solving, and proactive improvements Strengthen the company's technical foundation and reinforce the culture that drives how we operate Schedule: Standard hours are Monday - Friday, 8:00 AM - 5:00 PM PST onsite at ACQ's Las Vegas headquarters Flexibility to work additional hours or weekends may be required when needed to support events, workshops, or high-priority initiatives Location: Las Vegas, NV (Onsite) Compensation: $70,000-$76,000 base salary The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below). Benefits: We offer a comprehensive, evolving benefits package designed to support your health, family, and wellbeing. Some key offerings: Flexible Unlimited Paid Time Off and Company-wide Holidays Employer sponsored Medical, Dental, & Vision plans $900 annual Employer HSA contribution FSA options including dependent care Employee assistance program and mental health resources Employer match program for 401(k), eligible for both Traditional and Roth accounts $1,200 annual wellness reimbursement through JOON that supports health, family care, pet care, fitness, and more! For local or visiting team members, enjoy access to a state of the art gym at our HQ in Las Vegas * Benefits eligibility applies only to full-time roles. ACQ Core Values: Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. Competitive Greatness Be at your best when your best is needed. Enjoyment of a hard challenge. Those who have the drive to constantly improve, the superior intellect and long term commitment to see incremental improvements become compounding returns. Sincere Candor Have the self awareness to accurately perceive and communicate hard truths that improve others and self, the courage to do so, and the humility to accept them, even when it hurts. Nothing great can be built without feedback: internally or externally. Unimpeachable Character Be the type of person with whom people are always proud to associate, personally and professionally. We look for true alignment of thoughts, words, and actions towards a goal worth pursuing.

The IT Helpdesk Specialist II is responsible for assisting employees in providing technical support to when experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions. Essential Duties and Responsibilities: Maintains a thorough understanding of all organizational standards, policies, procedures and guidelines Primary point of contact for all incoming help desk support tickets and IT Helpline calls Responsible for distributing and assigning help desk support tickets for the IT Department Provides Tier 2 Technical Support for all service-related calls received and escalates issues and concerns as needed May also participates as an after-hours support call center team member Provides general office support to the Information Technology Director and Manager with project as assigned Participates on committees, task forces, workgroups, and facilitates technology meetings and project groups as directed. Develops and maintains an excellent working relationship with other departments, ensuring the information technology department is well received and presented professionally and positively. Maintains a high-level confidentiality with regards to all internal, external matters and other material as deemed necessary. Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending technical seminars and training sessions. Job Qualifications: High School Diploma and appropriate coursework in computer science, information technology, or other technical field of study and a minimum of 2 years' experience in a tier 2 help desk support role in a fast paced, multifaceted information technology department or equivalent combination of education, experience and equivalent related professional designations Demonstrate an ability to effectively partner with team members and end users to provide best in class service for all end users, hardware and software needs Champion for exceptional customer service in providing solutions to technological and operational issues and concerns for an entire enterprise system Successful track record in leading project-based work, ability to meet tight deadlines and prioritize competing demands based on needs assessments A commitment to excellence and to making a difference; results driven, improvement focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things Schedule/Location: In Office - Henderson, NV or Monterey Park, CA Hours - 8:00am-5:00pm Compensation/Benefits: Salary: $50,000-60,000/yr Health, Vision, & Dental Benefits Wellness & Mental Health: Shared benefits available for employees and their families Paid Time Off: Encouraging work-life balance and personal well-being 401(k) Plan: Access provided through Merrill Lynch Monthly Internet Stipend About First Legal: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.

Job Description Job Title: IT Support Administrator Department: Technology Employment Type: Full-Time Compensation: $55,000 annually + 5% annual bonus eligibility About Smart City Networks Smart City Networks is the nation's leading provider of technology services for convention centers and meeting facilities. With over 40 years of experience and more than 3,000 events supported annually, we're the trusted partner behind the scenes at Fortune 500 events, global summits, and major tradeshows. Our Las Vegas headquarters houses our national customer service, accounting, and technology teams, including our 24/7 Network Operations Center (NOC). Position Overview We're seeking an experienced IT Support Administrator to join our Las Vegas-based team. This role is essential to supporting our internal users, maintaining our technology infrastructure, and ensuring smooth day-to-day operations. You'll be the first line of support, solving problems independently and helping shape our IT processes. Key Responsibilities Provide responsive and knowledgeable support to internal users Troubleshoot hardware, software, and connectivity issues Install and maintain software applications Perform computer installations, upgrades, and repairs Manage inventory of devices including PCs, printers, phones, and mobile equipment Provide remote support for client computers and servers Maintain user and group access in Active Directory, Azure, Exchange, and networking gear Escalate complex issues and refine escalation processes Communicate technical information clearly across all levels of the company On-Call Support Respond to critical incidents and make independent decisions under pressure Restore system functionality and address security threats Stay prepared for emergencies and implement proactive measures Qualifications Experience supporting technology in a business environment Strong communication and problem-solving skills Ability to work independently and exercise sound judgment Familiarity with remote management tools, inventory systems, and enterprise-level software Comfortable with on-call support and critical incident response Additional Information Employment is contingent upon successful completion of a background check. Smart City Networks is proud to be an Equal Opportunity Employer. If you need accommodation due to a disability, contact **************** or call ************. Would you like this exported as a Word or plain text file for upload into UKG? I can also add internal job codes or Smart City branding language if needed.

Click here for job description IT SUPPORT SPECIALIST I - Information Technology Under the direction of the IT Support/Project Manager, provide hardware/software support for the City's computer and technology resources, and serve as IBM i5 operator on an as-needed basis. Perform related work as required. ESSENTIAL JOB FUNCTIONS: Install, configure, diagnose, repair computer hardware/software, printers, network equipment, RF equipment, or datacenter equipment, involving some exposure to electrical and mechanical hazards with appropriate safety precautions. Work closely with customers to assist in solving reported problems with computers and or software. Make arithmetic calculations and perform work efficiently and accurately. Communicate courteously and effectively with other employees, officials, vendors, and the public. Sit, stand, and input data frequently for extended periods of time. Read difficult technical documents and computer screens. Perform operational duties and complete scheduled workload within required timeframes with little supervision. Route various printouts, source documents, forms and tapes to departments. Follow detailed instructions to complete scheduled tasks with care. Work with computers, tape drives, detacher, decollator, hard disk drives, and various computer printers. Perform data entry as required. Work with vendors on support-related issues. Some weekend and/or night work is required. OTHER JOB FUNCTIONS: i5 backup operations; lift, pull, drag, push and carry up to 50 pounds of equipment or related supplies. REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES: Associates degree, or 60+ hours towards a Bachelor's degree or accredited trade school, or equivalent education and experience. Valid Texas driver's license, Class "C", required. EXPERIENCE, TRAINING, KNOWLEDGE, AND SKILLS: Prefer one (1) year experience installing and supporting PC hardware/software in a Windows environment, working with computers, network equipment, or similar technology. Additional education/training will also be considered. Number of available positions: 1 Associates degree, or 60+ hours towards a Bachelor's degree or accredited trade school, or equivalent education and experience. Valid Texas driver's license, Class "C", required. Prefer one (1) year experience installing and supporting PC hardware/software in a Windows environment, working with computers, network equipment, or similar technology. Additional education/training will also be considered. Position : 000424001 Code : 310-1 Type : INTERNAL & EXTERNAL Location : INFORMATION SYSTEMS Group : NONEXEMPT Job Family : INFORMATION TECHNOLOGY Job Class : IT SUPPORT SPECIALIST I Salary: $29.16-$42.96

Full-time Description ENTEK is seeking applications for a Network Engineer role to join us on-site at our Henderson, Nevada location (relocation within 40 miles of Henderson is required). As a Client Engineer, provides comprehensive technical support to internal users, ensuring the effective operation and utilization of computer systems, network infrastructure, peripheral hardware, and enterprise software applications. This role requires the ability to follow detailed instructions and adhere to established procedures while troubleshooting and resolving technical issues across a variety of platforms and environments. The Client Engineer works collaboratively with systems engineers, network specialists, software support personnel, and project managers to support and maintain the organization's IT infrastructure. Responsibilities include assisting in the deployment, configuration, and maintenance of workstations, servers, and networked systems, as well as participating in system upgrades, patch management, and technology rollouts. The role also involves contributing to cross-functional IT initiatives, ensuring alignment with organizational standards and service delivery goals. This job involves the following: Deliver responsive and courteous technical support for desktops, laptops, mobile devices, and peripherals across Windows, mac OS, iOS, and Android platforms. Diagnose and resolve hardware, software, and connectivity issues both onsite and remotely, ensuring minimal disruption to users. Provide hands-on support for collaboration tools such as Microsoft 365, Teams, Zoom, and Slack to enhance communication and productivity. Set up, configure, and manage user devices using modern endpoint management platforms like Microsoft Intune, JAMF, and SCCM, ensuring seamless user experience. Maintain accurate records of IT assets and manage their lifecycle to ensure availability and reliability of equipment. Apply system updates and security patches proactively using automation tools to keep devices secure and up to date. Enforce endpoint security standards, including antivirus protection, encryption, and multi-factor authentication (MFA), to safeguard user data and systems. Assist in identifying and addressing security vulnerabilities and support compliance efforts through audits and remediation activities. Support user access and identity management processes, ensuring secure and timely provisioning of accounts and permissions. Participate in IT initiatives such as system upgrades, cloud migrations, and office technology rollouts, with a focus on minimizing user impact. Troubleshoot and resolve network-related issues, including Wi-Fi, VPN, and VoIP systems, to maintain reliable connectivity. Collaborate with infrastructure, systems engineering, and cybersecurity teams to deliver integrated and secure IT solutions. Follow detailed instructions and direction from senior IT staff and project leads to ensure consistent and accurate execution of tasks. Adhere to and help implement IT best practices, standards, and procedures to promote operational excellence and service consistency. Maintain thorough documentation of systems, procedures, and support interactions to ensure transparency and continuity of service. Monitor support trends and user feedback to identify opportunities for service improvement. Contribute to the creation and maintenance of user-friendly knowledge base articles and training materials to empower end users. Maintains safe operations by adhering to safety procedures and regulations. Follow Lean manufacturing utilizing tools such as Kaizans, 5S, RIE's and other work area standards. Requirements Minimum Qualifications & Experience: Associate degree in Computer Science, Information Systems, or a closely related field, or an equivalent combination of education, training, and relevant work experience that demonstrates the required knowledge and capabilities. Ability to read, interpret, and analyze technical documents, procedures, and manuals. Basic mathematical proficiency for routine calculations and data interpretation. Strong problem-solving skills with the ability to address practical issues and adapt to non-standardized situations. Effective communication skills, including the ability to write clear reports and correspondence, and to speak confidently with groups of users or team members. Demonstrated ability to follow instructions, adhere to established procedures, and apply best practices in technical support and service delivery. Capable of collecting and analyzing data, identifying root causes, and developing logical, effective solutions. Industry certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator) are a plus. Working Environment: The hours for this role are Monday-Friday, beginning at 7:00am and ending at 3:30pm. Evenings and weekends as needed according to business needs. The employee will be asked to work in manufacturing plants. The job may require the employee to work near moving mechanical parts. While performing the duties of this job, the employee may also occasionally be exposed to fumes or airborne particles and toxic or caustic chemicals in the plant environment. The noise level in the production facility is usually loud, and this employee will occasionally be exposed to the production area. Appropriate PPE will be provided to the employee, which the employee is required to utilize appropriately. About ENTEK ENTEK's DNA is based on a set of core values, which drive everything we do: Respect, Integrity, Innovation, and Commitment. Stop by our website at ************* to learn more about our company and the opportunities that await you. ENTEK is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law. ENTEK's locations are non-smoking. Please inquire if you have questions.

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. * Required attachments are listed below on the posting. Your application will not be considered without the required attachments. * Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************. Job Description The University of Nevada, Las Vegas invites applications for IT Support Specialist, UNLV University Libraries [R0148749]. ROLE of the POSITION Reporting to the Head, Library Systems at the UNLV University Libraries, the IT Support Specialist collaborates with all members of the Library Systems department and provides excellent customer service directly to library staff working at the main library, four branch libraries, and remotely. As a whole, the Library Systems department works together to support over 1,000 desktop computers and dozens of network printers, software applications, network devices, and enterprise applications, servers, and storage systems. This position will have the opportunity to learn, collaborate, and network with a robust team of technology professionals. Key Responsibilities: * Utilizes an assigned Purchasing Card (PCard) to processes approved technology purchases in support of the UNLV Libraries; this includes maintaining accurate and organized documentation of vendor quotes, software accessibility information, hardware repair statuses, maintenance renewal records, and ensuring accurate reconciliation of PCard transactions. * Conducts inventory and auditing of technology assets used by faculty, staff, and patrons. This position uses approved software tools such as Google Sheets and Microsoft Access to maintain and optimize an internal database of all library technology assets. * Maintains robust documentation associated with their responsibilities. * Provides technology support to the Libraries through research and auditing of a ticketing system, and helps to enhance and optimize various workflows of the Library Systems department. * Troubleshoots and resolves technology problems as they arise and provides technology training to library staff. * Interacts regularly with other campus colleagues, tech-related vendors, and other technology professionals. * As part of a team effort, this position executes setup, configuration, security, maintenance, and support of endpoint hardware and software in the UNLV Libraries, including desktop and portable computing devices powered by Microsoft Windows, mac OS, and iPadOS as well as other network-connected devices. This position may be eligible for a flexible work arrangement in accordance with the UNLV Flexible Work Policy and is evaluated on a case by case basis. PROFILE of the UNLV UNIVERSITY LIBRARIES As a strong partner in research and student learning, UNLV Libraries fosters critical thinking and lifelong learning at one of the nation's fastest growing universities. University Libraries comprises Lied Library and four branch libraries and we are a gateway to more than 80,000 electronic journals, 1.2 million volumes, and 1.4 million e-books. We welcome individuals with diverse backgrounds to join our growing organization of over 120 experienced faculty librarians, professionals, and staff members. The Library Technologies Division is comprised of 17 staff across two departments: Library Systems and Web and Application Development Services; as well as several additional technology staff. The division is responsible for the planning, procurement, and lifecycle management and support of a large array of technologies and services supporting library staff and the UNLV student and research communities, including the design, development, and support of local websites and custom applications. COMMITMENT to DIVERSITY of the UNLV UNIVERSITY LIBRARIES The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as leading a respectful, positive work environment. The University Libraries values begin with our belief that everyone deserves a welcoming, inclusive, and equitable environment where they are treated with respect and dignity. The Libraries extends its commitment to diversity and equity in employment and especially welcomes applications from women, persons of color, persons with disabilities, persons of minority sexual orientation or gender identity, and others who contribute to diversification. MINIMUM QUALIFICATIONS This position requires a Bachelor's Degree required in information systems, computer science, or a related field from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and 3 years of experience as an IT support specialist or comparable recent professional experience. Credentials must be obtained prior to the start date. * Competence and sensitivity in working with individuals who are highly diverse regarding many facets of identity, including but not limited to gender, ethnicity, nationality, sexual orientation, ability, income, level of educational attainment, and religion. * Experience working with modern endpoint operating systems including Microsoft Windows, mac OS, and iPadOS * Technical familiarity with installing, troubleshooting, securing, and optimizing client endpoint devices and peripherals in an enterprise, multi-user environment. * Technical expertise with computer hardware repairs including motherboard replacements, memory upgrades, hard drive and SSD replacements, laptop screen replacements, and general computer hardware and peripheral troubleshooting. * Technical expertise with software license management and metering associated with concurrent-use, perpetual-use, and other software licensing arrangements. * Demonstrates strong attention to detail and the ability to organize, track, audit and document procurement requests, customer troubleshooting efforts, and other documentation associated with technology lifecycle management. * Excellent communication skills related to supporting the technology needs of staff members in a multi-user, multi-location environment. Demonstrated ability and willingness to guide technical colleagues in expanding their own skill sets. Models effective and inclusive collaboration skills and is team oriented. PREFERRED QUALIFICATIONS * Experience supporting technology in an educational environment * Experience maintaining and reconciling a Purchasing Card (PCard) * Certifications in Google Workspace Apps (Sheets, Docs, etc.), Microsoft Endpoint Management, or computer hardware repair certifications with vendors such as Dell COMMITMENT to DIVERSITY and CAMPUS VALUES A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit. SALARY This is a full-time, 12-month, Administrative Faculty position at a Grade B. Minimum salary is $60,000. Salary is competitive with those at similarly situated institutions and dependent upon the labor market. For more information on salary ranges please visit UNLV Salary Range. In addition, University Libraries is committed to and helps fund professional development opportunities: each position receives annual allotment for professional development activities. Home to many major annual conventions, Las Vegas is one of the best-connected cities in America and the nearest major city to several of the nation's richest natural treasures. In addition to the world-renowned Las Vegas Strip providing a variety of culinary and entertainment opportunities, Las Vegas is home to five professional athletic organizations and continues to expand local cultural opportunities, including the internationally recognized Smith Center for the Performing Arts. To learn more about moving to Las Vegas visit UNLV's guide to Moving to Las Vegas. BENEFITS OF WORKING AT UNLV * Competitive total rewards package including: * Paid time off, sick leave, and holidays * Excellent health insurance including medical, dental and vision * Comprehensive retirement plans and voluntary benefits programs * No state income tax * Tuition discounts at Nevada System of Higher Education (NSHE) schools * Tuition discounts for spouses, domestic partners, and dependents PERKS & PROGRAMS * Employee recognition and appreciation programs * UNLV athletics ticket discounts * Statewide employee purchase program discounts * RebelCard discounts on and off campus * Wellness programming for all UNLV faculty and staff at no cost * Opportunity for career advancements to leadership roles * Connect with colleagues with shared interests * Personal and professional development opportunities * A comprehensive onboarding program, Rebels: Onboard * Support and resources available for veteran applicants - contact ********************** or visit our Veterans Webpage. HOW TO APPLY Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, emails, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Materials should be addressed to IT Support Specialist Search Committee Chair. Although this position will remain open until filled, review of candidates' materials will begin on Monday, September 8, 2025. Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted. Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact ********************** for support. For assistance with the application process, please review instructions on How to Apply. For further assistance contact UNLV Human Resources at ************** or *****************. SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0148749" in the search box. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application. PROFILE of the UNIVERSITY Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada. For more information, visit us on line at: ******************* EEO/AA STATEMENT The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply. TITLE IX STATEMENT The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both. Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage. SAFETY AND SECURITY STATEMENT UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online. JOB CATEGORY Administrative Faculty Exempt Yes Full-Time Equivalent 100.0% Required Attachment(s) Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, emails, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance. Posting Close Date Note to Applicant This position may require that a criminal background check be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment. All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided). Recruitments that provide a work schedule are subject to change based on organizational needs.

A Systems Administrator, is responsible for overseeing the maintenance and security of company intranets and computer systems. Their duties include installing antivirus or malware protection software, responding to employee concerns or drafting documents to help employees use computer systems and coordinating with company leadership to determine new technologies that could enhance their company's computer systems. Pay Range- $75k - $100k -Yearly /DOE Responsibilities include but are not limited to: • Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers. • Coordinate with network engineering, business applications, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives. • Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and all host security systems. • Manage all operating systems and end-user software. • Manage communications (e-mail, IM, etc.) and connection solutions, including workstation connectivity, local area networks, company website, intranet, and Internet applications. • Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance with business needs and industry best-practices regarding privacy, security, and regulatory compliance. • Maintain input/output fleet, including printers and scanners. • Maintain end user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance. • Perform network and security audits. • Perform and test routine system backups and restores. • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary. • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. • Support application development teams throughout project lifecycles. • Analyze system, server, application, network, and input/output device performance. • Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. • Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts. • Create required reports in response to business user needs. • Participate in negotiations with vendors, outsources, and contractors to secure software products and services. • Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use. • Perform related and/or other duties as required. Requirements • Bachelor's degree in the field of computer science and/or 5+ years of equivalent work experience. • Certificates in ITIL Foundation 3+, MCSE or CompTIA Server+ preferred, O365 or M365 experience required, certifications a plus. Any security such as CISSP preferred. • Experience with data management. • Experience documenting and maintaining configuration and process information. • Must be able to obtain and maintain a State Gaming License. SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED: • Working technical knowledge of network, PC, and platform operating systems, including Windows 10, Windows Server (all supported versions), Cisco IOS and GUI. • Extensive application support experience with highly regulated systems, casino preferred. • Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory, Exchange, SharePoint, Dynamics, etc. • Understanding of ITIL approach, principles, and processes. • Broad understanding of IT technologies and business considerations. • Understanding of Microsoft operating system, routing and telecommunications, enterprise storage systems and data center operations. • Good working knowledge of an ITSM tool (ServiceNow is a plus). • Strong knowledge of local area network administration. • Hands-on software and hardware troubleshooting experience. • Good understanding of the organization's goals and objectives. • Knowledge of applicable data privacy and practices and laws. • Strong customer service orientation. • Proven analytical and problem-solving abilities. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Ability to conduct research into hardware and software issues and products as required. • Ability to present ideas and solutions in user-friendly language. • Highly self-motivated and directed. • Keen attention to detail. • Skilled at working within a team-oriented, collaborative environment. Salary Description $75k - $100k - Yearly / DOE

Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off - WORK FROM YOUR HOME (First 4 weeks of training, Monday to Friday: 9am - 6pm) Full Time Hours: Monday - Friday: 11am - 8pm Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients' technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds - and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you! Looking for a candidate that meets the following criteria: • Exceptional written and oral communication skills. • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. • Strong documentation skills. • Fierce attention to detail and strong multi-tasking skills • Ability to mentor and be mentored • Strong technical background and interest • Desire to solve complex problems and learn from them! Skills: • Windows 10 • Network Printers and Deployment • LAN and WAN Networking • General Hardware and Software Troubleshooting Some knowledge: • Windows Server 2019 • Office 365 and Exchange Administration • Active Directory • Group Policy • Hyper-V and/or VSphere/ESXi As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO. Come join our team! Compensation: $30,000.00 - $40,000.00 per year We provide Managed IT Services to local small and medium sized businesses. We deploy and support a variety of different technologies and products, everything from Microsoft Windows and Server products to Cisco and VMWare and others. Fast paced and exciting environment, we work with the latest and greatest tech on the market! If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company! Cybertron provides World Class IT Services and Support to local small and medium sized businesses.