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Technical Support Engineer Jobs in Las Vegas, NV

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  • Technical Support Specialist

    Ms Shift, Inc.

    Technical Support Engineer Job In Las Vegas, NV

    MS Shift is a fast moving company seeking a team player to join our growing team. Working as part of a professional technical support team, you will participate in providing technical support to our high-end clients. You will be part of a capable team whose mission is to provide a superior customer service by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, MS SHIFT software and hardware installation and set up, assisting with our applications and troubleshooting various technical issues. Onsite and remote support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Note: this is on-site position. Responsibilities: • Deliver outstanding customer service and knowledgeable technical support/troubleshooting. • Install, implement, maintain, troubleshoot and/or repair of our software and hardware. • Accurately process and record transactions using our internal and detailed ticketing system. • Efficiently and effectively escalate deeper technical issues to Supervisor as required to drive to resolution. • Offer alternative solutions where appropriate with the objective of retaining system functionality. • Follow up and make scheduled call backs to customers. • Ensure systems reliability, integrity and security. • Stay current with product information, changes and updates. The salary range for this position is based on experience. Qualifications: • Bachelor's degree in Computer Science or related field. • Attention to detail, excellent verbal and written communication skills. • 2+ Years of experience in Tech Support • Professional experience in providing technical support to non-technical end users. • Experience supporting mission-critical systems by phone. • Helpful, friendly and patient attitude with a strong desire to learn. • Excellent problem-solving, time management and interpersonal skills. • Interest along with the experience/ability to develop a training curriculum and lead classroom trainings. • Focused, flexible and works well under pressure. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $36k-64k yearly est. 13d ago
  • IT Help Desk I

    Taurean Consulting Group, Inc.

    Technical Support Engineer Job In Las Vegas, NV

    Taurean Consulting Group is a 100% Woman-Owned IT Staffing and Project Solutions company built on deep relationships. With over 25 years of experience in Technology Staffing, we match candidates to the culture of an organization as well as required skill sets. Our client is seeking a IT Help Desk I to join their team. This role is an Contract position in Las Vegas, NV. Successful candidates excel at and enjoy: Providing customer service experience through the phone and remotely helping IT queries and support requests. Take comprehensive notes on the challenges users are facing, identifying steps for issues resolution, and overseeing the handling of incoming support requests. Offering feedback and assistance to the Service Desk Support team on various projects and initiatives. Responding to incoming phone calls and delivering remote support and account assistance to company employees. Your previous experience includes: High School Diploma or GED required Working experience in a call center, IT Helpdesk, or phone service is required. 3-6 months of technical skills with a troubleshooting mindset. Knowledge of JIRA is a plus. Proficient in Active Directory, SaaS model applications, and Office 365. Understanding of Microsoft Suite, Windows 10, Windows Office, and related. Salary: $22.73 p/h Does this sound like the job for you? If so, please apply today! Let's do this! Not sure this is a fit? We can help! Contact us at ************ to speak with one of our consultants about your career path!
    $22.7 hourly 16d ago
  • Computer Repair Technician

    United States Army 4.3company rating

    Technical Support Engineer Job 19 miles from Las Vegas

    Work in the cutting edge of the STEM field. You will build skills in electronics and technology to conduct advanced radar and computer repair on world-class equipment. Similar Jobs: Electronics Technician, Computer Repair Technician, Robotics Technician
    $30k-36k yearly est. 11d ago
  • Systems Support Specialist II

    Konami Gaming 4.3company rating

    Technical Support Engineer Job In Las Vegas, NV

    Job Details Las Vegas - LAS VEGAS, NV Full TimeDescription Konami Gaming is looking for Systems Support Specialist II to join our team! The Systems Support Specialist II is responsible for providing data mining and data analytics support for the SYNKROS casino management system. The main objective is to respond and resolve any work stoppages to maintain a positive customer experience. This position requires more advanced technological and SYNKROS knowledge. Primary responsibilities for this position would be: Clarifying issues reported by customers Escalating issues to appropriate teams after research and testing is conducted and provided Analyzing those issues to find an acceptable solution for the customer Resolving in a manner that fully describes the steps to solve the issue Educating team members by sharing newfound information to improve responsiveness Traveling to customer sites providing on-site support during new implementations Secondary responsibilities include travel to customer sites providing on-site support during new implementations, working non-business hour telephone support to existing customers on a rotating schedule, and performs additional tasks or projects to improve overall productivity, efficiency, and level of service, as assigned. What you'll be doing: Function as first point of contact for customers in relation to technical application support Analyze, classify, track, investigate, research, and resolve all assigned support/service problems and issues in a timely, effective manner. Function as a subject matter expert and display proficiency on Konami Casino Management Systems with a focus on reporting, analysis, and Business Intelligence. Displays a comprehensive understanding of product support documentation. Facilitates prompt, open, complete, and direct communication with customers through phone support or email follow-up. Analyze and provide - effective resolutions to customers in an efficient manner based on department work performance standards. Coordinate activities, as directed, with immediate supervisor, engineers and/or other departments, as necessary, to resolve reported problems. Report detailed testing results of software issues to the quality assurance manager to ensure expedited customer problem resolution. Provide nonbusiness hours telephone customer support as delegated by management Answer incoming calls and document them in Konami's CRM system. Handle complex or immediate issues with diplomacy, tact, and in a professional manner. Escalate critical issues to the Systems Support Manager in accordance with prescribed policies and procedures. Travel to customer locations and provide on-site support of the product to customer specifications. Setup and configure software products and related hardware peripherals for use and implementation. Extend customer employee knowledge after all the games hardware components are installed on-site. Models' behaviors consistent with Konami Core Values demonstrating Integrity, Innovation, Customer Service, and Teamwork. Demonstrate expertise in functional job area. Engage in continual learning and personal development. Share knowledge and feedback to contribute to the learning of others. Consistently produce work that is accurate, high quality and complete. Hold self and others accountable for work and work standards. Complete work on time and within budget. Manage time effectively to achieve output and work product consistent with company and department objectives. Proactively address problems and involve others as needed to prevent escalation. Make sound and timely decisions based on knowledge, expertise, and accurate sources of available information. Approach and implement change positively. Modify behaviors as needed to implement change and adopt innovation. Identify opportunities and generate ideas for change, innovation, or improvement. Focus on understanding and meeting customers' needs (internal and external); Follows up on complaints/questions/requests. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Able to understand internal/external customer technologies and problem resolution techniques. Able to respond effectively and to provide constructive feedback to the client on problem resolution. Expresses views in a fluent, clear, logical manner. Communicates openly, convincingly, and honestly while promoting an open exchange of ideas. Understanding a situation by breaking it into parts, studying a problem in a systematic way, identifying causal relationships, anticipating obstacles, considering explanations/plans, and making logical conclusions. Knowledge of the Information Technology industry, its systems, platforms, tools, and technologies. The use of technology to control and safeguard the collection, organization, structure, processing, and delivery of information. Knowledge of Gaming processes and operations. Understanding of gaming technologies, protocols, hardware and functions. Performs other related duties as assigned. Konami Offers Competitive Wages Great 401(k) plan with company match Comprehensive health benefits package Generous Company paid Holidays and Paid Time Off (PTO) Tuition reimbursement program About Konami Gaming, Inc.: For Players. For Operators. For Each Other. Konami Gaming, Inc. entered the US gaming market in the 2000s and we have spent the last two decades moving the industry forward with breakthrough games, head turning cabinets, and a casino management system that brings it all together. Over that time, we have garnered our share of awards and established a corporate culture of success and innovation. A world leader in systems and game development, Konami can offer you the best of both worlds - stability within a dynamic, creative environment. We are excited to announce that Konami Gaming Inc. is growing and expanding into new product lines, including premium and standard games, and new market segments. As we enter a new growth period for the Company, we are expanding our reach to attract top talent in game studio operations, technology and product development. Qualifications What we'll want you to have: High School diploma or GED equivalent required. Bachelor's Degree with emphasis in a technical field or equivalent combination of experience and education preferred. Degree or Certification in Gaming-related field highly preferred. 3+ years of experience in service-oriented department; Gaming or casino application support experience preferred. Proven customer support skills, including working with casino management accounting applications. Experience in Class III gaming industry and regulatory compliance. Ability to communicate professionally and efficiently, both verbal and written with all levels of the business. Ability to obtain and maintain Gaming licensure(s). Basic understanding of Microsoft Office products. Basic understanding of programming logistics and structure. Database knowledge and network basics desired. Software application support skills. Must be able to handle complex or immediate issues with diplomacy, tact and in a professional manner. Requirements: Full-time / 40+ hours per week. Must be flexible to work overtime, including nights, weekends, and holidays as required. Must be comfortable working in an area with limited working space for long hours with the ability to remain seated at computer terminal for extended periods of time. Extreme repetitive motion using keyboard, mouse, and telephone. Must be able to work at assigned location to enable direct communications and interactions with team members, management, and others as necessary, unless traveling for a business-related purpose. Ability to work effectively and efficiently in a high-stress, fast-paced, and high-pressure environment while maintaining high standards of accuracy, paying attention to detail, and meeting assigned deadlines. Demonstrates high integrity, trust, and strict confidentiality. Ability to maintain excellent communication and a positive, respectful, and professional attitude and relationship with clients, employees, peers, co-workers, all levels of management, and all outside organizations conducting business or otherwise interacting with the company. Ability to always act autonomously while adhering to overall department and company policies and procedures. Support is open 24/7, 365 days a week. In this role you must be flexible to work any day of the year, including holidays. Moderate travel wil
    $61k-93k yearly est. 2d ago
  • IT Support Specialist - part time

    Accessible Space, Inc. 3.5company rating

    Technical Support Engineer Job In Las Vegas, NV

    Accessible Space Inc. (ASI) is a national nonprofit organization providing housing and personal care services to individuals with physical disabilities, seniors and veterans. Accessible Space, Inc. is currently seeking a qualified Part time IT Support Specialist to join our team. The IT Support Specialist provides assistance and support in the areas of computer systems and data processing. Job duties include but not limited to: Provide daily assistance and user support, including creating/updating user accounts and setup of peripheral devices. Provide direction and training, in understanding computer hardware, software, and systems applications. Provide consultation and support to ASI computer users when computer or network problems arise. Troubleshoot access and functionality issues. Work with providers and/or users to remedy problems and prevent future occurrences. Install and maintain computer software applications. Assist in installation, configuration, and maintenance of new systems and applications. Assist in maintaining the computer network to ensure access to and performance of all computer systems. Monitor the anti-virus software to ensure all devices remain properly protected and virus-free. To qualify you must have: One year of successful related technical support experience. A working knowledge of and experience with MS software products. Demonstrated skills and experience in the administration and support of IT systems and networks. Excellent communication skills and the ability to work well with a range of individuals at all levels within the organization. Ability to communicate clearly and professionally over the phone. We offer a generous compensation package - daily pay, paid time off, paid holidays, education reimbursement employee assistance program and much more!! We want you to join our team! ASI is an affirmative action, equal opportunity employer. It is the policy of Accessible Space, Inc. not to discriminate against any person based on race, creed, religion, sex, sexual orientation, color, national origin, ancestry, familial status, age, disability, marital status or status with regard to public assistance or any other protected status. Other details * Pay Type Hourly * Min Hiring Rate $20.00 * Max Hiring Rate $23.00 Apply Now * NCEP, 6375 W. Charleston Blvd #L200 , Las Vegas, Nevada, United States of America
    $20-23 hourly 23d ago
  • IT- Network Administrator

    Southern Nevada Regional Housing Authority 3.8company rating

    Technical Support Engineer Job In Las Vegas, NV

    An Exciting and Rewarding Career Opportunity Southern Nevada Regional Housing Authority Announcement Number Job Title 24-064 Network Administrator Number of Openings Compensation (Depending on Experience, DOE) One (1) (Full-Time, 7 AM to 6 PM, Mon-Thurs) $76,601.82 (Step 1) - $122,459.38 (Step 20) annually The typical starting range for this position is between $76,601.82 and $84,554.08 DOE Opening Date Closing Date December 26, 2024 Applications are reviewed on a rolling basis. January 9, 2025 (or until filled) The closing date may be earlier based on the number of applications received . To Apply and Required Documents Conditions of Employment This position is open to both internal and external applicants. Applicants should: Complete an application online - to apply, click here Submit a cover letter and resume Incomplete applications will not be considered. *Applicants who meet minimum qualifications are not guaranteed an interview. Upon a conditional offer of employment, the candidate must successfully: Complete a background investigation, which may include: (education, criminal history, credit, fingerprints, and DMV) Pass a workplace drug test within 72 hours* Possess a valid State of Nevada driver's license Possess a clean driving record * As a federally-funded employer, although legal in the state of Nevada, marijuana is restricted under Federal guidelines. Employee Benefits Pay is only part of your generous compensation package while working for our premier agency. Employees enjoy a 3-day weekend; free parking; 2 weeks vacations (years 1 and 2); 13 sick days; 13 paid holidays, including your birthday; medical, dental, and vision insurance - 100% employer paid (employee only); health and dependent care flexible spending accounts; life and long-term disability insurance (employer paid); 457B Deferred Compensation Plan; Public Employee Retirement System (PERS) - 100% Employer Funded or Employee/Employee-Funded (50%/50%); Employee Assistance Program (EAP); and a host of voluntary employee benefits options. Under the Public Service Loan Forgiveness (PSLF) program, student loan forgiveness is available to qualified individuals. Overview The Southern Nevada Regional Housing Authority (SNVRHA) is recruiting a Network Administrator to join our team. SNRHA provides affordable housing to low- and moderate-income households through its public housing programs. Our team is comprised of 200+ committed and caring professionals who support our mission and the clients and communities we serve. Our success is built upon the contributions of our valued employees. To learn more, please visit us online - *************** If relocating from out-of-state, more than its famous strip, which provides endless entertainment opportunities for locals and tourists, Las Vegas, Nevada also offers a family-friendly environment with terrific neighborhoods, affordable living, warm weather, outdoor wonders (hiking, climbing, snow-skiing, boating, sightseeing, and more), professional sports, and world-class restaurants. Las Vegas is home to the University of Nevada, Las Vegas (UNLV) and a few hour's drive to beach destinations in Southern California, the Grand Canyon in Arizona, and national parks and ski resorts in Utah. Nevada is among the most tax-friendly states in the U.S., with residents enjoying no state income tax, county income tax, inheritance tax, and lower property taxes.
    $76.6k-84.6k yearly 14d ago
  • Convention Center Support Technician

    Boldyn Networks Us Operations

    Technical Support Engineer Job In Las Vegas, NV

    Keeping end users up and running with grace and customer service. Convention Center Support Technician About the role Passionate about keeping enterprise convention center users connected and worry-free? Your next role will ensure our clients are connected, supported, and taking care of for all of their conference needs. Based in our Las Vegas office you will be responsible for managing on-site day of convention connectivity for one of our largest clients and their conference spaces. What you'll be doing As part of the Operations Organization, you'll help provide technical support, setup and breakdown, maintenance and technical inventory management. It's a role with a lot of variety, and day-to-day, you'll mainly be involved with: Perform routine maintenance and troubleshooting of technical equipment and systems. Interact with event organizers and attendees to address technical issues and ensure a positive experience. Ensure all setups comply with safety regulations and standards. Keep track of equipment inventory and report any damages or losses. What you'll bring Think you could make a difference here? We're looking for someone who genuinely cares about the welfare of our team. You'll want to make an impact from day one. With big ideas about how to improve our culture and the knowledge to get people on board. You will also have some of the following: Previous experience in a similar role, preferably in a convention center or event venue. Proficient with modern audio-visual equipment, strong problem-solving skills, and excellent customer service abilities. Basic Cisco connectivity experience, CCNA preferred Excellent customer service experience and top-notch verbal and written communication skills About us At Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow's greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow. Why work with us? We're large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You'll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you'll make your mark on projects that matter and find new strengths along the way. We also offer: Salary: $37 - $40 per hour Annual Bonus: 5% Thousands of LinkedIn Learning courses Flexible working opportunities Competitive benefit packages Parental leave with up to 20 weeks paid at full salary Vacation starting at 15 days increasing with length of service 10 days paid sick leave 4 days off each year to volunteer Ready to apply? Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started. Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it's important to us, to our future. To build a workforce that's representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers' problems in the smartest ways possible. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.
    $37-40 hourly 60d+ ago
  • Convention Center Support Technician

    Boldyn Networks Company

    Technical Support Engineer Job In Las Vegas, NV

    **Keeping end users up and running with grace and customer service.** **Convention Center Support Technician** **About the role** **What you'll be doing** As part of the Operations Organization, you'll help provide technical support, setup and breakdown, maintenance and technical inventory management. It's a role with a lot of variety, and day-to-day, you'll mainly be involved with: * Perform routine maintenance and troubleshooting of technical equipment and systems. * Interact with event organizers and attendees to address technical issues and ensure a positive experience. * Ensure all setups comply with safety regulations and standards. * Keep track of equipment inventory and report any damages or losses. **What you'll bring** * Previous experience in a similar role, preferably in a convention center or event venue. * Proficient with modern audio-visual equipment, strong problem-solving skills, and excellent customer service abilities. * Basic Cisco connectivity experience, CCNA preferred * Excellent customer service experience and top-notch verbal and written communication skills At Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow's greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow. We're large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You'll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you'll make your mark on projects that matter and find new strengths along the way. **We also offer:** * Salary: $37 - $40 per hour * Annual Bonus: 5% * Thousands of LinkedIn Learning courses * Flexible working opportunities * Competitive benefit packages * Parental leave with up to 20 weeks paid at full salary * Vacation starting at 15 days increasing with length of service * 10 days paid sick leave * 4 days off each year to volunteer Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it's important to us, to our future. To build a workforce that's representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers' problems in the smartest ways possible. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion. **Prospect Introduce Yourself**
    25d ago
  • Support Specialist I, Information Technology

    Virgin Hotels 4.1company rating

    Technical Support Engineer Job In Las Vegas, NV

    YOUR MISSION (The Job Description) The incumbent in this position is responsible for monitoring, configuring, maintaining, installation, and removal of Virgin Hotels Las Vegas (VHLV) technology hardware and software; responsible for basic troubleshooting of all technology problems associated with property technology; adhere to user security policies for all systems; responsible for providing IT service desk support for all Team Members and other users of property technology.
    $28k-38k yearly est. 4d ago
  • IT Support/Broadcast Engineer, KTNV

    Scripps Broadcasting Holdings

    Technical Support Engineer Job In Las Vegas, NV

    The E.W. Scripps Company is hiring an IT Support/Broadcast Engineer for KTNV in Las Vegas, NV. They will provide preventive maintenance, emergency repairs and operations of video, audio and radio frequency (RF) systems, including satellite and microwave equipment. **This job description applies to all employees but may vary depending upon union agreements WHAT YOU'LL DO: Provide world class customer service to all business partners internal and external to the Scripps organization with a positive “can do” attitude. Support, maintain, and install the full range of broadcast, Radio Frequency (RF), and production systems based on both Serial Digital Interface (SDI), and Internet Protocol (IP) based architecture. Setup and enhance software, hardware, server, automation and workflow systems, projects and equipment to enable our teams to be both productive and efficient. Ensure all meet current industry standards and comply with Company policies and expectations. Partner with the news department to develop, build and support content workflow and support systems including integration and problem-solving software, hardware, networking and infrastructure. This will include support and integration of audio and video, cameras, editing systems, streaming, content management and workflow. Use company purchasing management system to purchase and track assets and services as well as replacement cycles. This will include contributing to budgeting planning with the team and Director of Engineering to support business needs. Drive and assist in the operation, support, and maintenance of mobile live trucks which may involve work in confined spaces and on top of vehicle with the use of mobile work platform. Live truck technology may include microwave, satellite, cellular bonding, and video/audio equipment. Resolve complex problems not covered by existing procedures or practices independently, often under pressure. Design improvements to our operation. Maintain logs and reports as per FCC Rules and Regulations. Provide, enhance, and utilize proactive monitoring system to anticipate technical issues and be able to act accordingly. Update technical plan documentation when installations are completed to include changes that are made. Document and maintain records of equipment repairs. Research part numbers and pricing to determine where to purchase and the cost of repairs. Operate studio, news and control room equipment. Perform other duties as assigned. WHAT YOU'LL NEED: Associates degree in related field or equivalent years of experience preferred Generally, 5+ years experience in related field preferred Network certification required (Cisco, CompTIA Network+) SBE certification preferred At least 3 year broadcast operations experience preferred WHAT YOU'LL BRING: Must have working knowledge of all the following areas, and specialize in at least one of these areas: Broadcast and production systems support and engineering including SDI and IP based technology and workflow Extensive knowledge of computer networking, broadcast automation and workflow systems Transmitter support and engineering Strong understanding and ability to work with IT/cellular systems, servers, and devices, and actively pursue emerging technology in these areas Solid working knowledge of software for server and client operating systems including active directory Working knowledge of Computer Aided Design (CAD) Positive “can do” attitude and willingness to learn and grow with the job Strong interpersonal skills. Demonstrated ability to deliver a high level of customer service Team player Effective communication skills with all level of internal and external customers and partners Ability to resolve complex problems not covered by existing procedures or practices independently often whilst under pressure Knowledge of FCC rules Ability and willingness to learn complex new systems Self-motivated to work independently under timeline to achieve departmental and station goals Ability to comprehend schematics, mechanical drawings and technical manuals Ability to prioritize tasks and work within deadlines Familiarity with various test instruments, alignment apparatuses and knowledge of personal computers Deep operational knowledge of studio, news and control room technology Ability to guide and coach colleagues WORK ENVIRONMENT: Must be able to work a flexible schedule including able to work multiple days, holidays, evenings, weekends, and possible overtime hours as needed Availability to travel over multiple days is possible Must be able to work in changing weather conditions ADDITIONAL REQUIREMENTS: Must be able to lift up to 50 pounds. Valid driver's license, good driving record, and ability to provide proof of insurance with the company required insurance limits. #LI-SM2 #LI-Onsite If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps. SCRIPPS' COMMITMENT TO EQUITY, DIVERSITY AND INCLUSION: At Scripps, we are committed to a diverse and inclusive culture that reflects the communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person's diversity, including the extent to which they are similar or different. Scripps leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to equity, diversity and inclusion at scripps.com. ABOUT SCRIPPS: The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps' long-time motto is: “Give light and the people will find their own way.” As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.
    $58k-88k yearly est. 60d+ ago
  • IT Support Specialist

    Silverton Casino 4.3company rating

    Technical Support Engineer Job In Las Vegas, NV

    Job Details Silverton Casino LLC - Las Vegas, NV Full TimeDescription Coordinate with the IT Management for tasks that arise for day-to-day operations of various computer systems and hardware. They will provide on-site administration for software users in a variety of work environments, including, but not limited to, professional offices, workgroups or departments, and share services information services. Principle Responsibilities and Duties Configure, deploy, and maintain computer hardware and software. Receive, install and test all new Business Computer Hardware. Assist all departments with computer related issues. Meets with users for requirements of computer forms, designs, programs and implements user approved forms. System include but not limited to: hotel, back office, gaming systems, etc. Follows SOPs and updates SOP appropriately. Ensures computing systems are operating in compliance with the Gaming Control Board regulations. Maintain a high quality of guest service according to Silverton STYLE. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Adhere to all appearance and uniform standards. Maintain an open line of communication with Managers. Maintain a positive and professional demeanor during all interactions with guest, fellow Team Members, and Vendors. Ability to accept performance feedback in a professional manner. Regular attendance to all scheduled shifts is considered an essential function of the job. Arriving on-time for all scheduled shifts is considered an essential function of the job. Other duties as assigned. General Job Responsibilities and Duties Maintain a high quality of guest service according to Silverton Be Amazing Service Standards. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Adhere to all appearance and uniform standards. Maintain an open line of communication with Managers. Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors. Ability to accept performance feedback in a professional manner. Regular attendance on all scheduled shifts is considered an essential function of the job. Arriving on time for all scheduled shifts is considered an essential function of the job. Other duties as assigned. Ability to meet with users for issue requirements analysis, then design and program into a working system. Ability to communicate with staff on a technical level. Ability to communicate with co-workers on a non-technical level. Competent in oral and written communications. Ability to learn computing systems from both a technical and user point-of-view. To perform the job successfully, an individual should demonstrate the following Silverton Values : Character: Always do the right thing and treat everyone with dignity and respect Collaboration: Celebrate Diverse ideas, thought and talents. Care: Be KIND to yourself and each other. Fun: Our guests are here to have FUN, so we should have FUN, too. Excellence: Be Amazing! Qualifications Skills, Education & Other Requirements High School diploma or G.E.D Information Technology 1 st level support experience PC Hardware Experience Customer Service Abilities Required Work Cards Identification that establishes identity Identification that establishes the right to work in the United States Gaming card registration Machinery, Work Equipment, Programs, Software, Hardware Used Windows Server Intel Based Computers/Servers Active Directory Windows 7 & 10 Operating Systems Software management tools iSeries preferred Microsoft Office Suite Business Computer Hardware
    $27k-34k yearly est. 39d ago
  • Technical Support

    Agilysys, Inc. 4.6company rating

    Technical Support Engineer Job In Las Vegas, NV

    To be successful in this role, you must have a love for technology, possess “some” technical aptitude, have general experience troubleshooting hardware and software and an enthusiasm to help people. The is a perfect career opportunity for aspiring technicians, and/or entry-level candidates who are results driven and truly enjoy solving and investigating. You will get the chance to build the Agilysys brand, get hands-on professional experience, and develop your technical knowledge and abilities with an award-winning team. You will be expected to collaborate across all Support employee levels as well as manage intake calls, case documentation, customer service and call volume coverage to client relationship management; Also, you may be called upon to facilitate and/or contribute to internal and external trainings, cross-functional projects and/or cross-departmental escalations or customer inquiries. Our Ideal Candidate Has: The desire to learn, investigate, hunt, and strive for continuous improvement every day! Excelled in customer service positions: answering phones, emails and interacting with clients throughout an active, high volume day. Technical aptitude and general experience troubleshooting hardware and software. Industry-specific certification(s) such as A+, Network+, MTA, or HDI Desktop Support Technician. A natural desire to assist others and problem-solve The ability to make sound decisions quickly in a fast-paced environment The ambition and hunger to consistently exceeded customer expectations A strong ability to communicate, both written and spoken, with technical and non-technical individuals. A strong intellectual curiosity. The ability to gather and interpret relevant data and information to investigate and accurately triage issues. The skills and training to use inductive reasoning, think analytically, and to confidently make decisions under time and client pressures. A strong work ethic, a strong sense of accountability, and the ability to be highly collaborative. Exceptional organizational skills and self-motivation. An innate ability to prioritize and effectively juggle multiple projects with high business priority. Job responsibilities: Diagnose and troubleshoot a broad array of network, and other technical issues that would require a basic understanding of hardware and software. Complete primary intake and initial triage of incoming calls. Provide excellent customer service through empathy, friendly demeanor, and following established quality assurance process Input quality data in ticketing system, Salesforce. Research hardware and software problems defined by customers and provide diagnosis and resolution Perform basic walkthrough of configuration with the customer Understand escalation process and perform escalation process in a timely manner Actively participate in team meetings to provide feedback and ways to improve efficiencies Coordinate with hardware vendors on diagnosis and resolution of hardware problems. Accurately document worked issues and detailed steps for resolution when necessary Keep abreast of software releases, new feature and functionality, and updated installation procedures Other duties as assigned. Job Requirements: At least an associate degree in technology, or equivalent. At least one year of experience in a customer facing position and/or in the hospitality industry. At least one year of experience troubleshooting and servicing basic hardware and software inquires. A familiarity in helpdesk ticketing and helpdesk processes. Either hands-on user experience and/or related experience in POS (Point-of-Sale), PMS (Property Management) software. Industry specific certifications such as: A+, Network+, MTA, or HDI Desktop Support Technician are preferred, but not required. Familiarity with troubleshooting software environments utilizing SQL is a plus Familiarity troubleshooting Windows Server. Experience using Salesforce is preferred, but not required. ----------------------------------------------------------------------------------------------------------------------------------------------------------- Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency to maintain compliance with their laws and to successfully perform in the role. ------------------------------------------------------------------------------------------------------------------------------------------------------------ The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Conditions may require the Company to modify this job description and the Company reserves the right to exercise its discretion to make such changes. Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status. EEO/AAP Employer M/F/V/D
    $76k-97k yearly est. 11d ago
  • JT4 SkillBridge: Joint Data Link Network Administrator

    Jt4, LLC 4.3company rating

    Technical Support Engineer Job In Las Vegas, NV

    JT4 SkillBridge: Joint Data Link Network Administrator #11144 Location State Job Description **J** **T4 SkillBridge Program - Joint Data Link Network Administrator Internship** **About SkillBridge** JT4 is partnered with the U.S. Department of Defense's SkillBridge Program, which is designed to provide internship opportunities to transitioning military personnel during their final 6 months of service, thus preparing them for a full-time civilian position once they separate. **Note:** This opportunity is open to transitioning military members only. Non-service members will not be considered for this position. JT4's SkillBridge Joint Data Link Network Administrator Internship is a unique 90 day opportunity for transitioning service members to obtain thorough OTJ (on the job) training from JT4's top technical SME's. During the internship, the service member will be provided a training plan outlining weekly tasks and goals to be accomplished.The goal of the internship is to prepare the transitioning service member for a full-time system administrator role at JT4. Some examples of required joint data link network administrator duties and responsibilities are outlined below. **Important:** While the program is designed to prepare the service member for a full-time, civilian position, JT4 has no obligation to hire the intern on full-time or to continue the internship if it is determined that the intern does not meet expectations. **About JT4** JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. **JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES** Performs a variety of fundamental field engineering tasks under general supervision of a senior level engineer, involved in the installation, operations, testing and maintenance of electronic equipment and systems. Performs Operations and Maintenance on assigned Joint Data Network (JDNA)/Link 16 equipment. * The Joint Data Link Network Administrator (JDNA) is responsible to the Joint Interface Control Cell (JICC) watch officer, Joint Data Link Network Operations Officer (JDNO) and Joint Interface Control Officer (JICO) for all system administrators matters for the JICC computer systems. The JDNA will coordinate with the appropriate computer activities and units to resolve all computer support issues for the JICC computers. * Assists the JDNO and JICO with the operation and maintenance of the JDN. Assists in the design, development, modification and analysis of Data Link (Link 16/Situational Awareness Data Link) hardware devices and/or systems * Configures and operates Link-16 host and auxiliary equipment such as Joint Range Extension (JRE), Link monitoring and Management Tool (LMMT), Joint Tactical Radio System (JTRS), Situational Awareness Data link (SADL) and Terminal Housing Case (THC). * Performs corrective and preventative maintenance on all assigned equipment * Diagnoses malfunctions in new and existing systems; makes improvements or modifications to produce desired results. * Performs system administration duties, including networking on Unix/Linux equipment * Performs upgrades and installations to Windows 7/10 equipment. * Performs Link 16 operations at a minimum of Joint Tactical Information Distribution Systems (JTIDS) 101 levels. * Works closely with project management, other engineering disciplines, configuration management, quality assurance and operations support in the design and deployment of systems or enhances. * Perform all other position related duties as assigned or requested. **DESIRED QUALIFICATIONS (FOR FULL-TIME POSITION):** Minimum of 3 years with Tactical Data Link/BC3 experience to include patching in upgrades and software/hardware troubleshooting. Knowledge of Link 16 operations at a minimum of JTDS 101 and at least four years of applicable Data Link experience. AJOC (JT-310) course completion highly recommended/desired. **REQUIREMENTS - EDUCATION, TECHNICAL AND WORK EXPERIENCE (FOR FULL-TIME POSITION)** Associates Degree in Engineering/Computer Sciences or other technical discipline or formal academic/vocational/military training and a minimum of 7 or more years of technical/professional experience in the specialty field. Must have specific experience in the use of MS Office and Web enabled applications. Incumbent must possess planning/organizing skills and must be able to work under deadlines. Employee is expected to routinely cross-fields in the completion of somewhat difficult and varied assignments. Must be capable of updating or repairing computer systems. CompTIA Security+ Certification (will need to attain, if candidate does not currently hold, within six months of position acceptance). Must have a professional knowledge of applicable engineering concepts and principles, and a familiarity with related engineering fields. Must have a practical knowledge of test methods and practices sufficient to perform routine to more complex engineering procedures and to prepare or make minor modifications of standard test procedures or test equipment work instructions. Must qualify for and maintain a Top Secret Security Clearance with possible SCI. **SALARY (FOR FULL-TIME POSITION ONLY - INTERNSHIP IS UNPAID)** The expected salary range for this position is $77,000 to $112,000 annually. **Note:** The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. **BENEFITS (FOR FULL-TIME POSITION)** * Medical, Dental, Vision Insurance + Benefits Active on Day 1 * Life Insurance * Health Savings Accounts/FSA's * Disability Insurance * Paid Time Off * 401(k) Plan Options with Employer matching + JT4 Will Match 50% up to an 8% Contribution + 100% Immediate Vesting * Tuition Reimbursement **OTHER RESPONSIBILITIES** Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Follows Crypto/COMSEC and IA procedures. Perform custodian responsible for CA/CRL Accounts. Works with Secure Telephone Equipment data/voice procedures. Performs operations of Compunetix radio equipment. **WORKING CONDITIONS** This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 75 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Routine travel to remote Company work locations will be required. Night and weekend shifts will be required. **DISCLAIMER** The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U. S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employ
    $77k-112k yearly 26d ago
  • TECHNICAL SUPPORT I

    The Venetian Resort Las Vegas

    Technical Support Engineer Job In Las Vegas, NV

    The primary responsiblity of the Support I - Technical is to troubleshoot and assist internal and external guests via telephone, monitor systems located in the Computer Room, and maintain documentation. All the duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: * Provide PC & I5 series related technical assistance for departmental users * Provide assistance tower Guests connecting to in-house High-Speed Internet * Must comply with logging and databases * Must comply with documentation for proper ticket writing and troubleshooting * Must make every attempt (exhaust all resources) to assist callers over the phone * Flexible schedule for mandatory meetings or emergency shift adjustments * In absence of Technical Support I technician, the AS400 Assistant Operations Manager will reassign job responsibilities to another available appropriate Technical Support I technician * Provides ideas and suggestions for new products, services, technology and processes to ensure VCR's competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment. * Assess, evaluate and review technical operation for the purposes of organizing the repair or troubleshooting of potential repair, and/or providing direction on work, tasks or processes in accordance with company guidelines. * Adheres to the company's status quo third party representation philosophy, complies with company policies, legal requirements and collective bargaining agreements. * Safety is an essential function of this job. * Consistent and regular attendance is an essential function of this job. * Performs other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All Venetian | Palazzo Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Team Members are expected to behave in a manner that supports a harmonious work environment to help us deliver unmatched service to our guests and customers. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: * 21 years of age. * Proof of authorization/eligibility to work in the United States. * Bachelor's degree in Computer Science, Information Technology, or similar related disciplines * Must be able to obtain and maintain Nevada Gaming Control Board Registration and any other certification or license, as required by law or policy. * A minimum of two (2) years of experience with intermediate to advanced PC computer knowledge including MS Office Applications. * Ability to troubleshoot and deduce PC related challenges. * I5 Series or AS/400 experience and A+ certified highly preferred * Must have excellent communication skills and polite, professional telephone etiquette. * Ability to communicate clearly and effectively in English, both in spoken and written form. * Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. * Must be able to work varied shifts, including nights, weekends and holidays. Physical Requirements: * Physically access all areas of the property and drive areas with or without a reasonable accommodation. * Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. * Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. * Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. * Work in a fast-paced and busy environment. * Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
    $30k-49k yearly est. 4d ago
  • Tech Donor Support

    CSL Global 4.6company rating

    Technical Support Engineer Job In Las Vegas, NV

    Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. • Disconnects the donor when the process is complete. • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits For more information on CSL Plasma benefits visit ***************************** About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma. We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma!
    $29k-38k yearly est. 6d ago
  • Controls Technician - Systems Software Engineer III

    Sunbelt Controls 3.3company rating

    Technical Support Engineer Job In Las Vegas, NV

    Sunbelt Controls is looking for Systems Software Engineer III to join our Las Vegas NV office! At Sunbelt Controls we strive to lead the industry with building control products and solutions that reduce energy and operational cost which help our customers be more efficient and competitive in today's world.We translate emerging technologies into value for our customers by creating smarter more efficient buildings through our professional solutions services and critical systems integration. As a Systems Software Engineer III this position requires the individual to apply their basic technical knowledge and any prior experience for the support of project start up commissioning and troubleshooting activities. In addition this position will be responsible for field assisting of engineering programming graphics and closeout documentation activities for each project. This role requires a proficient level of computer skills and an understanding of computer-operated systems. Additionally the individual is required to closely interact with the Project Manager and/or assigned Project Engineer in the timely completion of each project. This role will also be responsible at times for hardware design tasks to allow for continued exposure and development in more sophisticated and larger system applications. WHAT DOES THIS ROLE INVOLVE? Performs as a lead Systems Software Engineer in the development of large and complex control systems databases & programs. Fully responsible for the execution of the initial systems point-to-point commissioning activities Supports the troubleshooting of local and wide area network issues as they arise. Utilizes computer hardware and software to support and/or execute the pre-functional testing of the system software code in relationship to the design sequence of operations. Participates and supports the final systems functional testing relative to standard 3rd party LEED and Title 24 testing as required. Possesses extensive knowledge of all vendor software versions Highly skilled to effectively work with and train others in 3rd party integrations of other vendor products systems and protocols. Maintains a lead role in the field coordination of installing subcontractors when a Project Engineer is not assigned to the project. Responsible for attending required field project coordination meetings and commissioning meetings as required by the assigned projects. Participates and leads all end user/customer system training requirements on assigned projects. Responsible for the systematic turnover of the project from the construction phase to the Service team on all assigned projects. Assists Design Engineers with the validation of sequence of operations development against design build and/or contract requirements. Coordinates with project staff to ensure accurate and timely recording of project costs including time sheets daily reports etc. Manages field time and budgets relative to the field work of assigned projects. Provides the necessary leadership role for the field team when executing mid-sized projects requiring multiple team members. Communicates effectively with other team members regarding project issues obstacles and information needs. Attends and successfully completes the OSHA 10 and OSHA 30 safety training classes. Responsible for practicing safe work habits and participates in office safety program requirements and that of any specific safety requirements of all assigned projects. Responsible for coaching mentoring and development of junior level Systems Software Engineers. Provides pre-sales support to the Project Management/Sales team as required. Supports the Technical Services Manager in additional internal administrative activities as necessary. WHAT ARE WE LOOKING FOR IN A CANDIDATE? Associates degree in a technical field or 6-10 years of related work experience in building automation systems and/or industrial control systems programming. Bachelor's degree in Mechanical or Electrical Engineering preferred. Strong working knowledge of MS Office Windows and File Structure. Individual possesses a strong aptitude and experience with TCP/IP network structure and web navigation. Must be highly organized and possess the ability to work in a high paced environment. Has the ability to operate independently and autonomously and yet possesses the discretionary judgment to know when it's appropriate to consult with others in the organization and Project Manager. Must possess a valid driver's license. Ability to execute their work to ensure high customer satisfaction and the highest quality deliverable. Demonstrates an ability to delegate basic and/or “stretch” tasks to less experienced staff and assign resource correctly to diagnose/address issues. Excellent oral written and interpersonal skills are a requirement of this position. PHYSICAL REQUIREMENTS ( The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. While performing the duties of this Job the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger handle or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop kneel crouch or crawl especially when conducting job site walks. Must possess & maintain a valid class “c” driver's license and have the ability to drive a vehicle. WHAT'S IN IT FOR YOU? Collaborative Company Culture - We have a diverse environment of skilled professionals - field construction workers engineering project managers service technicians and supporting staff - who collaborate together and make Sunbelt Controls an engaging place to work. Competitive Benefits - including medical plans dental vision 401k & company match supplemental insurance. ESOP - Employee Stock Ownership Program. An exciting benefit from us to you free of cost to all eligible employees. Paid time off - including Holidays Vacation Sick Time and Personal Time Professional Development Programs - Educational reimbursements Professional memberships training programs and career growth opportunities. COMPETITIVE WAGES: $40.87 to $59.13 per hour. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation. SUNBELT CONTROLS IS AN EQUAL OPPORTUNITY EMPLOYER AA M/F/V/D. We proudly hire U.S. Military Veterans and those qualified are encouraged to apply. Equal Employment Opportunity is The Law. | Pay Transparency Nondiscrimination Provision. Sunbelt will consider qualified applicants with criminal histories for employment. At this time Sunbelt Controls is unable to provide visa sponsorship. #Sunbelt #LI-RZ1
    $40.9-59.1 hourly 60d+ ago
  • IT Platform Engineer

    Maximus 4.3company rating

    Technical Support Engineer Job In Las Vegas, NV

    Description & Requirements Maximus is seeking a skilled IT Platform Engineer to join our Technology Consulting Services team. The ideal candidate will be responsible for designing, implementing, and managing IT platforms that support our business operations. This role ensures the reliability, scalability, and performance of critical systems, contributing to the company's success in delivering innovative solutions. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6 Project Specific Essential Duties and Responsibilities: Platform Management: - Design, deploy, and maintain IT platforms across cloud, on-premises, and hybrid environments. - Ensure platform reliability, scalability, and performance through continuous monitoring and optimization. System Integration: -Integrate various IT systems and platforms to create a seamless operational environment. -Collaborate with cross-functional teams to ensure compatibility and efficiency of solutions. Infrastructure Support: -Manage virtualization environments, including provisioning and maintaining virtual machines. - Oversee configuration and management of servers, storage, and network resources. Automation and Optimization: - Develop and implement automation scripts and tools to improve efficiency and reduce manual tasks. - Evaluate and recommend new technologies and tools to enhance platform capabilities. Security and Compliance: - Implement and maintain security measures to protect systems from vulnerabilities and threats. - Ensure compliance with organizational policies and regulatory requirements. Troubleshooting and Support: - Diagnose and resolve platform-related issues promptly. - Provide technical expertise and support to internal stakeholders as needed. Minimum Requirements TCS219, T3, Band 6 Project Specific Requirements: - Active Secret clearance - 15+ years of experience in IT infrastructure and platform management, education can be considered as additional years of experience. - Proficiency in cloud platforms (AWS, Azure, or Google Cloud) and virtualization technologies (VMware, Hyper-V). - Strong scripting and automation skills (e.g., PowerShell, Python, Ansible). - In-depth knowledge of operating systems (Windows, Linux) and network protocols. - Experience with CI/CD pipelines and DevOps practices is a plus. - Strong problem-solving skills and ability to work in a fast-paced environment. - Excellent communication and teamwork skills. #techjobs EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 130,000.00 Maximum Salary $ 150,000.00
    $71k-99k yearly est. 3d ago
  • IT Support Specialist - part time

    Accessible Space 3.5company rating

    Technical Support Engineer Job In Las Vegas, NV

    Accessible Space Inc. (ASI) is a national nonprofit organization providing housing and personal care services to individuals with physical disabilities, seniors and veterans. Accessible Space, Inc. is currently seeking a qualified Part time IT Support Specialist to join our team. The IT Support Specialist provides assistance and support in the areas of computer systems and data processing. Job duties include but not limited to: Provide daily assistance and user support, including creating/updating user accounts and setup of peripheral devices. Provide direction and training, in understanding computer hardware, software, and systems applications. Provide consultation and support to ASI computer users when computer or network problems arise. Troubleshoot access and functionality issues. Work with providers and/or users to remedy problems and prevent future occurrences. Install and maintain computer software applications. Assist in installation, configuration, and maintenance of new systems and applications. Assist in maintaining the computer network to ensure access to and performance of all computer systems. Monitor the anti-virus software to ensure all devices remain properly protected and virus-free. To qualify you must have: One year of successful related technical support experience. A working knowledge of and experience with MS software products. Demonstrated skills and experience in the administration and support of IT systems and networks. Excellent communication skills and the ability to work well with a range of individuals at all levels within the organization. Ability to communicate clearly and professionally over the phone. We offer a generous compensation package - daily pay, paid time off, paid holidays, education reimbursement employee assistance program and much more!! We want you to join our team! ASI is an affirmative action, equal opportunity employer. It is the policy of Accessible Space, Inc. not to discriminate against any person based on race, creed, religion, sex, sexual orientation, color, national origin, ancestry, familial status, age, disability, marital status or status with regard to public assistance or any other protected status. Other details Pay Type Hourly Min Hiring Rate $20.00 Max Hiring Rate $23.00
    $20 hourly 22d ago
  • Joint Data Link Network Administrator

    Jt4, LLC 4.3company rating

    Technical Support Engineer Job In Las Vegas, NV

    Joint Data Link Network Administrator #11150 Location State Job Description JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. **JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES** Performs a variety of fundamental field engineering tasks under general supervision of a senior level engineer, involved in the installation, operations, testing and maintenance of electronic equipment and systems. Performs Operations and Maintenance on assigned Joint Data Network (JDNA)/Link 16 equipment. * The Joint Data Link Network Administrator (JDNA) is responsible to the Joint Interface Control Cell (JICC) watch officer, Joint Data Link Network Operations Officer (JDNO) and Joint Interface Control Officer (JICO) for all system administrators matters for the JICC computer systems. The JDNA will coordinate with the appropriate computer activities and units to resolve all computer support issues for the JICC computers. * Assists the JDNO and JICO with the operation and maintenance of the JDN. Assists in the design, development, modification and analysis of Data Link (Link 16/Situational Awareness Data Link) hardware devices and/or systems * Configures and operates Link-16 host and auxiliary equipment such as Joint Range Extension (JRE), Link monitoring and Management Tool (LMMT), Joint Tactical Radio System (JTRS), Situational Awareness Data link (SADL) and Terminal Housing Case (THC). * Performs corrective and preventative maintenance on all assigned equipment * Diagnoses malfunctions in new and existing systems; makes improvements or modifications to produce desired results. * Performs system administration duties, including networking on Unix/Linux equipment * Performs upgrades and installations to Windows 7/10 equipment. * Performs Link 16 operations at a minimum of Joint Tactical Information Distribution Systems (JTIDS) 101 levels. * Works closely with project management, other engineering disciplines, configuration management, quality assurance and operations support in the design and deployment of systems or enhances. * Perform all other position related duties as assigned or requested. **DESIRED QUALIFICATIONS** Minimum of 3 years with Tactical Data Link/BC3 experience to include patching in upgrades and software/hardware troubleshooting. Knowledge of Link 16 operations at a minimum of JTDS 101 and at least four years of applicable Data Link experience. AJOC (JT-310) course completion highly recommended/desired. Must be capable of updating or repairing computer systems. **REQUIREMENTS - EDUCATION, TECHNICAL AND WORK EXPERIENCE** Associates Degree in Engineering/Computer Sciences or other technical discipline or formal academic/vocational/military training and a minimum of 7 years of technical/professional experience in the specialty field. Must have specific experience in the use of MS Office and Web enabled applications. Incumbent must possess planning/organizing skills and must be able to work under deadlines. Employee is expected to routinely cross-fields in the completion of somewhat difficult and varied assignments. Must be capable of updating or repairing computer systems. **CompTIA Security+ Certification (will need to attain, if candidate does not currently hold, within six months of position acceptance)**. Must have a professional knowledge of applicable engineering concepts and principles, and a familiarity with related engineering fields. Must have a practical knowledge of test methods and practices sufficient to perform routine to more complex engineering procedures and to prepare or make minor modifications of standard test procedures or test equipment work instructions. Must qualify for and maintain a Top Secret Security Clearance with possible SCI. **OTHER RESPONSIBILITIES** Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Follows Crypto/COMSEC and IA procedures. Perform custodian responsible for CA/CRL Accounts. Works with Secure Telephone Equipment data/voice procedures. Performs operations of Compunetix radio equipment. **WORKING CONDITIONS** Work is performed both indoors and outdoors. Outdoor duties may be performed on even or uneven surfaces, which may be wet or dry. Grease or oil may be found on working surfaces. Outdoor duties may be performed on gravel or shingled roof. Climbing stairs, ladders, towers, and scaffolds, and the ability to lift up to 50 lbs., (anything heavier requires two or more people or mechanical assistance). This also position involves work typical of an office environment with no unusual hazards. Constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Travel to remote Company work locations will require, one may travel by land, air or sea to support mission requirements. Night and weekend shifts will be required. **DISCLAIMER** The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U. S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; A2NTTR Work Location Nevada - Nellis AFB / North Las Vegas
    $64k-81k yearly est. 25d ago
  • IT Network Engineer

    Silverton Casino 4.3company rating

    Technical Support Engineer Job In Las Vegas, NV

    Job Details Silverton Casino LLC - Las Vegas, NV Full TimeDescription The Network Engineer will coordinate with the Sr. Network Engineer for tasks that arise for day-to-day operations of the various computer systems, hardware, networking solutions, servers, central data center and future recommended solutions. They will provide on-site/remote administration for software users in a variety of work environments, including professional offices, workgroups or departments, and corporate information services. The Network Engineer will also be assigned functional roles by the Sr. Network Engineer with any future projects that have been decided on including being accountable for the IT Engineering and Systems department responsibilities. Principle Responsibilities and Duties Assists IT Engineering and System support from a technical level and providing training, mentorship and support to the team. Maintains the advanced software support procedures of property computer systems and information technology. Determines business needs where a technological solution is possible. Develops relationships with vendors. Works with departments to understand their IT requirements. Responsible for Project Management. Communicates with business owners on status of software troubleshooting and customization. Provides an expert functional IT resource to end users on various Network, server and cyber security functions. Provides a communication liaison function between Network vendors and the business. Networking: Assists Sr. Network Engineer for the administration, maintenance and installation of all Silverton network infrastructure and those core systems that specifically impact the business in relation to Internet, telephony, communication, routing and switching, etc. Will also recommend new solutions regarding hardware and software. Assists Sr. Network Engineer for the 3 rd level support for property IT support, system backups, archiving, and disaster recovery. Assists Sr. Network Engineer for inventory management of all software licenses, software, hardware and other IT Engineering assets as required by the business. Assists Sr. Network Engineer for purchasing software, hardware and other IT Engineering and Systems software required by the business. Assists Sr. Network Engineer design, implementation and maintenance of systems, programs, hardware and software. Coordinates the development and implementation of training programs to assist in on-going operations. Maintains information security procedures, policies, and processes that are set forth. Responsible for IT Internal Control compliance Ensures proper SOP and their usage. Attends property wide meetings to keep in touch with other departments computing needs. Briefs the IT Management on status of information/business systems related issues. Ensures computing systems are operating in compliance with the Gaming Control Board regulations. Resolves staff conflicts. Ensures that security integrity for all computing systems is maintained and documented. Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. Adhere to all appearance and uniform standards. Maintain an open line of communication with Managers. Qualifications Skills, Education & Other Requirements College degree in computer science or related field or at least 2+ years of experience in a Network and System support capacity Casino Business Applications and Networking Experience preferred. Technical background knowledge in all aspects of network, business software support and desktop computing. Knowledge in project management and be familiar with project management programs. Familiar with casino, hotel and food and beverage operations preferred. Must possess excellent written and verbal communication skills.
    $69k-87k yearly est. 29d ago

Learn More About Technical Support Engineer Jobs

How much does a Technical Support Engineer earn in Las Vegas, NV?

The average technical support engineer in Las Vegas, NV earns between $48,000 and $106,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average Technical Support Engineer Salary In Las Vegas, NV

$71,000

What are the biggest employers of Technical Support Engineers in Las Vegas, NV?

The biggest employers of Technical Support Engineers in Las Vegas, NV are:
  1. Zip
  2. The E.W. Scripps Company
  3. IGT
  4. Las Vegas Sands
  5. Sand Companies, Inc.
  6. Scripps Broadcasting Holdings
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