Technical support engineer jobs in Leesburg, VA

Systems Engineer Required Clearance: Cleared or uncleared. If a candidate does not possess a clearance, they must be eligible to obtain a TS/SCI clearance. Since 1999, ITEC has been a powerhouse in supporting mission-critical programs for the DoD and Intelligence community, building a solid reputation along the way. At ITEC, we don't just care for our employees we champion them with competitive salaries, an outstanding employee care program, and a benefits package that includes Medical, Dental, Vision, Paid Time Off, and a 401k. U.S. Citizenship Mandatory: Due to our US federal government contract, candidates for this position are required to be a US Citizen and will be subject to a background investigation. Job Description: The Systems Engineer candidate will perform systems engineering activities to ensure the successful delivery of a new signal and data processing capability. The candidate must have 4+ years of formal software or systems engineering experience in the areas of architectural design, requirements decomposition, I&T, and V&V. The candidate must understand client-server architectures and networking techniques and protocols. The Systems Engineer will work in close partnership with software developers across these activities. Job Responsibilities: Architectural design of an electronic system or subsystems. Requirements analysis and decomposition. External and internal interface design and validation. Hardware/software, subsystem, and system integration. Verification and validation (V&V) planning and conduct. Specialty engineering such as reliability, availability, maintainability, and human systems integration. Development of deliverable products and other artifacts. Required Skills: BS in Electrical Engineering, Computer Science, Aerospace Engineering, or related field. Four (4) or more years of experience in software or systems engineering activities. Desired Skills: MS or PhD in Electrical Engineering, Computer Science, or Aerospace Engineering. GNSS (GPS, Galileo) experience. Experience with Linux, C/C++, MATLAB, and IBM DOORS. Experience in RF communications systems development and testing.

The Network Engineer's role is to ensure stability, integrity, and efficient operation by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. The Network Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues with multiprotocol routers, multilayer switches, network security devices, and network management systems. xevrcyc This Network Engineer will also mentor and provide guidance to the Systems Engineer staff.

U.S. Citizenship Required. Ability to qualify for a US Department of Defense Top Secret security clearance required. Candidate must be SAP and SCI program eligible. is in-person (non-remote). Toyon is seeking a hardworking, detail-oriented and motivated individual to perform a wide range of technical, logistical and administrative duties. The position supports multiple hazard monitoring systems for commercial and government clients, who are primarily located in the greater National Capital Region/DMV area. The Specialist is an integral part of the team, working and coordinating with vendors, third-party contractors and customer personnel to provide successful implementation, verification and sustainment of equipment. The project assignments require a balance of independent work activities at Toyon office in Ashburn, VA and multiple customer sites. Job assignments include a range of office, laboratory and on-site work. Specific duties include Equipment procurement: sourcing equipment and preparing purchase orders Material transfer: packing, coordinating shipping services for parcel and freight Field deployment: Installation, integration and quality assurance testing Equipment maintenance, troubleshooting, repair and calibration Field service reports, inputs for monthly status reports, inventory tracking Inventory management for corporate test equipment and customer equipment Coordinate vendor services (e.g., manage Return Merchandise Authorizations) Maintain clean and orderly work areas and shipping & receiving area Procure and maintain packing & shipping consumables Requirements B.A. or B.S. in physical science, engineering or equivalent experience in a technical field At least five years post-degree work experience is preferred Proficiency working with basic hand tools and instrumentation Experience with principals of instrument calibration Hardworking, self-motivated, reliable, detail-oriented, and organized Excellent troubleshooting and problem-solving skills Ability to work independently and as part of a team Ability to lift and maneuver items that weigh up to 50 lbs. with manual lift equipment Possess valid driver's license and be able and willing to travel within DMV area (mileage will be reimbursed) Computer proficiency (Microsoft Office) WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE! Competitive Industry Pay 100% Employer-Paid Medical Insurance Premium HSA with Employer Contributions Dental and Vision Coverage Options Paid Holidays Paid Vacation and Sick leave Company Funded 401(k) and Profit Sharing Plans Employee Stock Ownership Plan (ESOP) Life and Disability Insurance Paid Parental Leave Discretionary Bonus Eligibility The annual pay range for the System Support and Logistics Specialist position is $80,000 to $140,000. The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment. Pay Transparency Nondiscrimination Provision Equal Opportunity Employer including Disability and Veterans Applicant Privacy Notice Learn more about our company in our latest video, We are Toyon. The application window for this posting will remain open until the position is filled. Ref #2612-G

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! We are seeking a Helpdesk Agent / Technician to join our customer support team in a Department of Defense (DoD) environment. You will be responsible for taking technical calls from military end users with the goal of resolving the problem over the phone. Otherwise you will dispatch spare parts and track delivery / operational status of the system. We're always on the lookout for exceptional (Job Title) to join our growing team. This is an evergreen job posting intended to build a pipeline of talented individuals for future openings across multiple teams. Responsibilities: * Provides Tier II and III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve technical support issues for end-users of the organization's products and services. * Uses automated information systems to analyze routine situations. * Reviews incoming requests (both computer generated and verbal) sort, code, and prioritize for proper action. * Resolves problems or contacts more senior technical support as necessary. * Supports users by fulfilling individual requests for support or replacement parts in the utilization of the various systems available. * Conducts technical research for source of information required in support of request for information related to ongoing programs. * Instructs users in the use of systems specific to the government contract. * Interacts with other team members, such as network services, engineering, and/or information systems to restore services and/or identify and correct the core problem. * Meet all contractual SLAs (service level agreements) and AQLs (acceptable quality levels). Job Requirements Qualifications: * High School Diploma w/ 4-5 years of experience minimum * Experience with ServiceNow is preferred but not required * An active DoD Secret Clearance is required or the ability to obtain. Preference will be given to those applicants with an active DoD Secret Clearance * Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required * Strong written and verbal communications skills and the ability to interact with people at all levels are required * A professional attitude regarding attention to detail and customer service and excellent organizational skills are required. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment, Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ************************************************* Telos Corporation is an EEO/AA employer. Job Type Full-Time Location Ashburn, VA 20147 US (Primary) Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will: * Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain. * Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure. * Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations. * Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams. * Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping. * Monitor key performance indicators and quality measures for escalations and CFDs. * Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset. * Provide thought leadership on serviceability, support readiness, documentation, process, and training. * Guide and support team members in professional development, performance management, and career progression. * Communicate effectively to ensure the team remains informed of company, organization, and team priorities. * Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions. * Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment. * Advocate for AI and automation to enhance products, services, and operational efficiency. Required Experience/ Knowledge/ Skills: * 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader. * University Degree in IT or a related major. * Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes. * Demonstrates a solid understanding of the Meraki Dashboard and product portfolio. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Akira Technologies is seeking skilled and responsive Help Desk Support Specialists to provide first-level technical assistance to staff. Due to the fast-paced nature of the work environment, staff members require immediate support when reaching out for technical help. This role demands well-trained professionals with strong analytical and communication skills to resolve workstation, peripheral, and general IT-related issues efficiently. This is an onsite role supporting a government client in Washington, DC. Ideal candidate must have an experience working in a fast-paced environment, with at least a Public Trust clearance. Job Responsibilities Provide real-time technical support via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues. Support Windows Server, Windows Desktop, Mac OS clients, MS Exchange, MS Office, and network communications. Maintain accurate documentation of support requests and resolutions. Assist with setup and maintenance of workstations, printers, mobile devices, and other peripherals. Escalate complex issues to higher-level support teams when necessary. Deliver excellent customer service and maintain professionalism in all interactions. Ensure compliance with organizational IT policies and procedures. Minimum Qualifications Bachelor's degree in a related field; or 3+ years of relevant experience in hardware and software problem resolution. Technical proficiency in: Windows Server and Desktop environments Mac OS clients Microsoft Exchange and Office Suite Network communications and troubleshooting Completion of customer service skills training. Strong interpersonal and oral communication skills. At least a Public Trust Clearance Salary Range: $50,000 to $85,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. This is an excellent opportunity for a technician looking to support a high-impact federal mission while gaining experience in enterprise-level IT operations. **Key Responsibilities** · Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets. · Respond to user requests via phone, email, and in-person support channels. · Support and troubleshoot Apple iPads, iPhones, and Android mobile devices. · Install, configure, and maintain desktop/laptop hardware and software. · Track and manage IT service tickets and escalate complex issues as needed. · Participate in equipment deployments and system upgrades. · Communicate the status of pending requests, outages, and maintenance activities to end users. · Maintain documentation and knowledge base articles as needed. · Collaborate with server and network teams to resolve cross-functional issues. **Minimum Qualifications** · Associate's degree in IT or related field, or equivalent work experience. · 2+ years of hands-on experience in a help desk or desktop support environment. · Strong troubleshooting skills with Windows 10/11 and Microsoft Office 365. · Exposure to supporting mobile devices in an enterprise environment. · Strong communication and customer service skills. · Ability to work independently in a fast-paced federal workplace. · Must be eligible to work in the United States and pass a federal background check. **Preferred Qualifications** · Experience working with federal agencies or in a government contracting environment. · Familiarity with ServiceNow, Remedy, or other ITSM/ticketing platforms. · Certifications such as CompTIA A+, Network+, or ITIL Foundation. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (************************** NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture! \#NAI #DICE

The Deskside Technical Support Specialist is responsible for providing desktop and mobile hardware and software support to high-profile end-users. The role involves resolving a wide variety of requests, inquiries, and complaints using extensive technical knowledge of hardware and software. This individual will serve as the primary IT point of contact, supporting high-touch, high-profile customers, liaising with stakeholders, and driving service excellence through day-to-day actions. Strong customer service skills, including empathy, clear communication, and prompt issue resolution, are essential, as they directly impact the user experience by fostering trust, reducing downtime, and ensuring that high-profile clients feel supported and valued at every interaction. The successful candidate will have a strong knowledge of the end-user computing ecosystem and an ability to quickly learn applications and services. A high level of emotional intelligence (EQ) is necessary to succeed in this role, as it enables the specialist to navigate high-pressure situations, respond with empathy, and build strong relationships with high-profile users. Duties and Responsibilities Assist users in resolving computer-related issues such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through active listening and personalized techniques with a consistent focus on service excellence. Hardware support functions include, but are not limited to, end-user support, desktop support, laptop support, office setups, and mobile device support. Perform computer imaging and post-image configurations, preventative maintenance, and basic printer troubleshooting while coordinating with vendors for repairs. Software support functions include, but are not limited to, troubleshooting applications standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third-party applications in coordination with vendors. Identify inefficient IT processes, recommend improvements, and implement solutions using Microsoft tools such as PowerAutomate, PowerShell, and PowerApps to enhance support efficiency and internal IT collaboration. Manage deployed and inventory assets, maintaining accurate asset records for each user and each piece of equipment. Coordinate and perform hardware moves, changes, and exchanges. Provide break/fix support for telephony equipment, including handsets, telephone cords, and telephone base units. Assist with projects such as hardware or software upgrades, office moves, and special events. Manage and process hardware warranty claims and issues, and facilitate warranty repairs with third-party vendors. Maintain accurate records of user requests and incidents in the IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $72,000 - $90,000 if located in Washington DC Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: Bachelor's degree or equivalent work experience A minimum of 4 years of experience providing direct and exceptional user support in a high performance culture, including: Practical, working knowledge of how to support and troubleshoot Zoom, Intune, Okta, ProofPoint, O365 Applications (Outlook, Word, PowerPoint, SharePoint, Teams), NetDocs, Citrix, ServiceNow Experience supporting Windows-based computers, including Microsoft Windows 10/11 Experience supporting iOS, Android and MDM solutions Experience working with vendors on support cases Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications PowerAutomate/PowerShell/Python scripting Experience with RPA tools, Microsoft Graph and Microsoft PowerApps Knowledge of AI Prompt Engineering, with an understanding of how to craft effective prompts to optimize interactions with AI tools Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1

Job DescriptionAbout Us We are hiring on behalf of one of our clients, a leading RegTech SaaS company serving enterprise customers across banking, fintech, and compliance sectors worldwide. Their solutions power mission-critical operations for highly regulated industries, and providing reliable, world-class support is a top priority. Role Overview The Technical Support Manager will lead the customer support function, ensuring clients receive timely, effective, and high-quality assistance for technical and product-related issues. This role involves managing a team of support engineers, implementing scalable support processes, driving customer satisfaction, and working closely with product and engineering teams to resolve issues and improve product experience. Key Responsibilities Lead and manage the technical support team, including hiring, training, and performance management. Develop and implement support processes, SLAs, and escalation paths to ensure quick and effective issue resolution. Monitor support tickets, prioritize workloads, and ensure adherence to response and resolution timelines. Serve as the escalation point for complex or high-priority customer issues. Collaborate with engineering, product, and QA teams to address recurring issues and contribute to product improvements. Track and report on support KPIs (response time, resolution time, CSAT, NPS, ticket backlog). Implement and optimize support tools and systems (Zendesk, Freshdesk, Jira, or similar). Identify opportunities for self-service and knowledge base expansion (FAQs, tutorials, product documentation). Drive continuous improvement in support efficiency, customer experience, and team capability. Represent the voice of the customer by sharing insights and feedback with cross-functional teams. Requirements Bachelor's degree in Computer Science, IT, or related field (or equivalent work experience). Strong leadership skills. 5+ years of experience in technical support for SaaS or enterprise software, with at least 2 years in a leadership role. Strong knowledge of SaaS platforms, APIs, cloud infrastructure, and web technologies. Experience with ticketing and support tools (Zendesk, Jira, Freshdesk, ServiceNow, etc.). Strong problem-solving skills with the ability to analyze technical issues and guide teams to resolution. Excellent communication and stakeholder management skills, with experience handling enterprise customers. Proven ability to build, coach, and lead a high-performing support team.

Ábaco Strategy is a certified Virginia Minority-Owned and Woman-Owned for-profit business, based out of Leesburg, Virginia's HUBZone. We specialize in Process Improvement, IT Service Management, CMMI, PMBOK , Program/Project Management, IT Governance, Risk Management and Compliance (GRC). We partner with our commercial and government customers to assess their organizational capabilities and help them improve the process, quality and performance of their organizations. Ábaco's experienced personnel is certified in ITIL v3, ISO 9001, ISO 20000-1, ISO/IEC 27001, CMMI v1.3 and other relevant continual improvement models. Our consultants have proven experience implementing continuous improvement frameworks that enhance organizational maturity and process capabilities. Job Description General Information Location: Fort Belvoir Industry: Information Technology Required degree: 4 year degree Minimum Requirements: · An active Top Secret Clearance w/ SCI is required. · A Security+ OR CASP certification is required. · Bachelor's degree in Computer Science, Information Technology, Cyber Security or related fields is “highly desirable.” · Tier 1: 1-3 years of industry experience in providing level I & II IT Help Desk support to end users in a micro processor-based networked environment. · Tier 2: 3-5 years of experience in the aforementioned. · Tier 3: 6+ years of experience in the aforementioned. · Demonstrated experience in interacting with senior analysts and engineers to identify and resolve core problems. · Knowledge of various desktop and notebook applications including Windows 7. MS Office 2007/2010, Adobe Pro, WebEx, and Remedy ticketing system · Experience in providing remote technical assistance · Customer-centric and able to handle requests in a timely manner · Excellent oral/written communications skills · Willingness to work in a collaborative team-oriented environment Abaco is an EOE/Affirmative Action Employer. We understand the value of diversity and its impact on a high performance culture. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. We are a military friendly organization and veterans are encouraged to apply. Federal law requires all employers to verify the identity and eligibility of all persons hired to work in the United States. As a HUBZone certified company, we encourage applicants who live in HUBZones, as designated by the Small Business Administration (SBA). For more information visit ******************************** . Thank you for considering us for employment. For more information about us please visit: ********************* Qualifications IT Help Desk, IT Support Additional Information An active Top Secret Clearance w/ SCI is required. A Security+ OR CASP certification is required.

We are seeking a Temporary IT Support Specialist with a strong focus on multi-factor authentication (MFA) support and implementation. This role will assist employees with MFA setup on mobile and desktop devices, provide troubleshooting for login/authentication issues, and ensure users successfully adopt MFA security measures. The ideal candidate has excellent customer service skills and technical troubleshooting experience. This role is fully onsite in the Frederick MD area This is a 2-4 month contract position, salary $20-24/hr Responsibilities: Guide employees through MFA enrollment and setup on mobile devices and applications. Provide first-line support for MFA-related issues, including password resets, push notifications, authenticator apps, and token usage. Document MFA support requests and resolutions in the IT ticketing system. Escalate complex technical issues to senior IT or security staff when necessary. Ensure compliance with company IT security policies and procedures. $20 - $24 an hour

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is a family of SBA-certified Native American Tribal 8(a) and multi-certified companies delivering IT, management consulting, and general construction solutions to the Federal Government and commercial sector. They are actively seeking a Server Administrator/SME. This is an exciting opportunity to be part of our client's dynamic team supporting a Team Awareness Kit Interagency program. Clearance: Top Secret clearance is required. Workplace Type: This position will be staffed as full-time equivalent (FTE). Work will be completed on-site at a government facility in Washington DC. Compensation: $145,000 - $160,000 per year The main responsibilities of the role include: Must be backup to the SME Architect; All responsibilities identified within the “Architect” description are in-scope to a lesser degree and position holder should be considered “architect in training”. Maintain Server installation and operating system updates; Track, manage and sustain Platform Server modifications, updates, modifications, patches; Provide Server and/or Platform support for customers. Identify, propose, manage, install, configure, sustain and support third party (integrated) application required to support the platform. Manage and maintain all patches to ensure Security Compliance Provide technical support for application, appliance, device support and/or troubleshooting of the platform, third party applications associated to the platform and end user devices/appliances. Coordinate with, and support Application Development teams working within the USSS for updates required for platform functionality. Coordinate with and support Mobile Device Management teams withing within the USSS needed for platform, application and/or end user appliances. Support installations, diagnosis, updates and sustainment of enterprise workstations. Support the development of system administration policy, requirements and daily maintenance procedures and support activities Support the creation of maintenance plans, operational procedures, how to guidance, program documentation used by support technicians, users, help desk etc. Support the integrate platform servers in small team and mission planning systems upon request by agency program managers. Provide recommendations and support efforts to coordinate capability enhancements developed by the Department of Defense to receive operational approvals, certifications, and internal agency approvals needed for implementation. Document newly identified mission cap based on emerging technology improvements/enhances and submit to agency program managers for review and potential integration to the current platform. Requirements: Expertise Level: Subject Matter Expert. Experience: 7 years IT Server Administration experience. Experience with: Azure Cloud computing, Linux Environments (Red Hat / CentOS), Windows Environments, VMware Environments, Network Security, Mobile Applications (iOS / Android), Mobile Device Management, Integrated and tactical Radio Networks, Geospatial / Mapping caching servers. 5 years TAK experience. Our client provides a variety of benefits including company-paid health, dental & vision insurance coverage, as well as additional employee-paid health insurance options; company-paid life and disability insurance; 401k retirement savings plan with employer match; 11 company paid holidays per year, and paid time off. Our client is committed to hiring and retaining a diverse workforce. They are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. They are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We are also committed to providing accommodations for persons with disabilities.

We're seeking a detail-oriented and customer-focused IT Support Technician to join our technology operations team in Vienna, VA. In this role, you'll provide Tier 1 and Tier 2 technical support, perform hardware and software diagnostics, and ensure smooth day-to-day IT operations across devices and systems. The ideal candidate will have hands-on experience with PCs, laptops, and thin clients, as well as a strong understanding of asset management, ServiceNow (or similar ticketing systems), and user support best practices. You'll be part of a collaborative team dedicated to delivering exceptional service while maintaining accuracy and efficiency in every interaction. Key Responsibilities: * Provide Tier 1 and Tier 2 troubleshooting for hardware, software, and connectivity issues. * Support PC, laptop, and thin client configuration, deployment, and maintenance. * Accurately document issues, resolutions, and processes in ServiceNow or equivalent ticketing tools. * Maintain and track IT assets through inventory management, scanning, updating, and reporting to ensure equipment availability and accuracy. * Assist with employee workstation moves, including equipment setup, cable management, and teardown. * Collaborate effectively within a team environment and work independently when required. * Follow established procedures and contribute to improving support documentation and operational workflows. Required Skills/Education: * 1-3 years of experience providing IT support or Help Desk services. * Strong diagnostic and troubleshooting skills for both hardware and software. * Proficiency with ServiceNow or similar IT service management (ITSM) tools. * Experience with asset management, inventory tracking, and hardware deployment. * Excellent organizational, communication, and time-management skills. * Ability to work independently and in team-oriented environments. * Associate degree in Information Technology or related field preferred; equivalent work experience accepted. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

The Edge & Network Services (ENS) team at Meta is seeking passionate individuals to help us tackle the unique challenges and opportunities we face while contributing to our mission of connecting the world. This global team offers a unique career opportunity to work with cutting-edge network infrastructure technologies and talented engineers solving complex problems in the industry. For this role, we are looking for a Network Infrastructure Design Engineer with demonstrated experience in developing and delivering network infrastructure solutions at scale in a data center or globally distributed Point of Presences (POPs).Are you ready to shape the future of Meta's global network reach? As a member of the ENS Foundation Design team, you will support capacity driven expansion of Meta's global Edge/Backbone network and compute presence. You will work closely with cross-functional design, planning, and deployment teams to develop space, power, cooling, and connectivity infrastructure design requirements and drive execution of these needs within Meta's global colocation spaces including POPs, Cable Landing Stations, and Backbone midpoint sites. This role is execution and delivery focused supporting the North America and Latin America region.Join us in this exciting endeavor and make a real impact on Meta's future! **Required Skills:** Network Engineer, Foundation and Support (Edge/Backbone Infrastructure Design) Responsibilities: 1. Designs, reviews, and optimizes ICT (Information and Communications Technology) infrastructure including structured cabling, network hardware, and integrated communications systems for large-scale network deployments 2. Develops and enforces Meta ICT design standards, best practices, and compliance with relevant industry standards (e.g., TIA/EIA, ISO/IEC, BICSI) 3. Manages global space, power, cooling, structured cabling, and other inside plant infrastructure delivery requirements to support Meta edge/backbone network deployments across owned and colocation facilities 4. Engages in system level facility sizing of utilities, switchgear, UPS/DC power plant, PDUs, mechanical cooling, and Low Voltage power distribution 5. Proactively engages with various data center colocation providers in evaluating their facilities and recommends corrective actions to meet Meta standard design requirements 6. Collaborates with internal and external design and planning engineers to execute projects related to cage and suite network/compute infrastructure build-outs 7. Leads weekly syncs with external colocation vendors and provides technical support and progress reporting on cage and suite build-outs and acceptance 8. Manages and tracks project timelines, risks, and successfully navigate projects to on-time completion 9. Leads site acceptance activities with various colocation providers as per Edge network facility acceptance standards 10. Coordinates multiple projects in parallel and efficiently executes work through vendors at scale 11. Develops optimized layouts of edge/backbone midpoint site floorplans, allocates space assigned to network functions, optical, backbone, IP, compute, etc 12. Delivers on time Engineering Design Packages related site infrastructure scope for sourcing and capacity planning teams 13. Collaborates closely with Meta business and technical teams to provide input on space/power delivery and associated deployment projects, as well as other major initiatives that may affect capacity delivery 14. Updates Meta's internal tooling and data record keeping in support of edge/backbone midpoint cage and suite build-outs 15. Coordinates related Owner Furnished/Contractor Installed equipment delivery from Meta's inventory to colocation facilities 16. Proactively works and aligns with network planning and investment teams on the roadmap and material forecasting needs for on-time delivery of projects 17. Applies lessons learned from projects to support continuous improvement initiatives 18. 20% to 30% travel required based on project demand **Minimum Qualifications:** Minimum Qualifications: 19. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 20. 7+ years of work experience with designing and constructing large scale data center or similar mission critical infrastructure including specifying suite level space, power, cooling, and structured cabling connectivity requirements for network and compute hardware 21. Demonstrated experience in project management, including planning, execution, and delivery of complex technical projects 22. Working knowledge of reading and analyzing electrical/mechanical single line diagrams 23. Working knowledge of various regional data center electrical and cooling configurations, IEC, NEMA standards, AC/DC power concepts, power redundancy scenarios 24. Comprehensive knowledge of fiber optic components, structured cabling, pathways, and interconnect products, technologies, and design concepts 25. Demonstrated understanding of engineering principles related to infrastructure architecture, including space line up, air flow, cooling, etc 26. General knowledge of data center, colocation, and isolated hut environments, including engineering principles related to power and infrastructure 27. Demonstrated experience with field-based work in POPs, carrier hotels, data centers, or Central Office environments 28. Experience with communication and directing tasks with carriers and colocation vendors 29. Demonstrate experience to work effectively in a fast-paced, ambiguous environment 30. Collaborate with global teams to drive business results. Must possess proven planning, prioritization, and communication skills, with the experience to manage multiple tasks and adapt to changing business needs 31. Proven skill to analyze technical situations, troubleshoot issues, and solve problems with limited supervision 32. Working knowledge of internet networking technologies (TCP/UDP, DHCP, DNS, routing, switching concepts), optical transport technologies (DWDM and Optical transceivers), and network redundancy and failover concepts 33. Working knowledge of Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc **Preferred Qualifications:** Preferred Qualifications: 34. Proficient in Revit/AutoCAD/Bluebeam/BIM360/ACC/Procore etc 35. Thorough knowledge of optical theory, transport technologies, and the operation of optical transport systems and IP backbone network technologies 36. Experience with optical network design, installation, and maintenance for service providers or global enterprise networks 37. Experience with ICT design and construction administration for hyperscale data centers and global backbone network capacity enablement projects 38. Data center design or relevant structured cabling design certifications (eg. BICSI RCDD) 39. Professional Engineering (PE) licensure in Electrical or Mechanical disciplines 40. Advanced degree in engineering discipline 41. Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Washington, DC | Hybrid | $26.44 - $29.80 per hour| Washington Post Top Workplace Community of Hope is seeking a dedicated IT Support Specialist to ensure our staff have the reliable technology and support they need to serve families and individuals across our healthcare, housing, and community programs. In this role, you'll provide hands-on technical support, troubleshoot systems and networks, and resolve requests quickly to keep our mission-driven team connected and running smoothly. This position is located at the Conway Health and Resource Center in Southwest, DC. Our Approach and Values: * We celebrate people's strengths and acknowledge the impact of trauma on people's lives. * We embrace diversity, welcome all voices, and treat everyone with respect and compassion. * We lead and advocate for changes to make systems more equitable. * We strive for excellence and value integrity in all that we do. What You'll Do * Responds to requests for technical assistance in person or via phone or email as quickly as possible, at least within 1 business day. * Provides Tier 1 and 2 technical support to all users, provides timely response and resolution to tickets. Identifies and escalates issues requiring urgent attention . * Manages IT onboarding of new staff, including computer setup and account setup. Creates network user accounts, email accounts, and sets access permissions for new personnel within a timely manner. * Immediately manages IT issues related to termination of staff, including removing access when notified by HR. * Escalates issues to IT Network Manager or Systems Administrator quickly and efficiently to minimize disruption. * Provides proactive maintenance on workstations as directed. * Performs hardware and software installations as needed or refers to IT service contractor. * Travels to Community of Hope sites as needed to support users or assist on IT projects. Requirements Must-Haves * Bachelor's degree in computer science or information technology or equivalent experience. * 1-2 years' experience in IT support. * Excellent troubleshooting techniques. * Excellent analytical and creative problem solving skills. * Superior customer service skills * Ability to work well in a team environment, to handle multiple projects simultaneously, and to manage work under tight deadlines. * Effective verbal and written communication skills. * Ability to travel to other sites. * Ability to work evenings and weekends as needed. Why You'll Love Working Here! At COH, we prioritize the following well-being and work-life balance-centered benefits: * 8 x Washington Post 150 Top Workplaces winner * 8-hour workdays with paid lunch * 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis. * Annual performance-based raises, up to 5% of your annual pay. * Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding. * Medical, dental, vision, life & disability insurance + 403(b) retirement. * Leadership development, internal promotions and career growth opportunities. * A culture grounded in equity, compassion, and well-being. About Us Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC's largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful. With the help of our amazing staff, we have successfully provided: * 50,000+ medical visits * 6,300+ dental visits * 17,000+ emotional wellness visits * 1,384 families and 220 individuals with housing/homelessness prevention services Ready to bring hope and health to our DC community? Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: ************ Phone: ************. Community of Hope is an equal opportunity employer. Salary Description $26.44 - $29.80 per hour

Job Description At Areté, we are on the forefront of utilizing innovative solutions, with great minds from all backgrounds, to help solve the nation's most complex security challenges. We strive for an inclusive, collaborative team environment that approaches differences as opportunities for innovation and excellence. As an employee-owned company, we foster an atmosphere that propels diverse career opportunities and professional growth. Discover your future with us. Areté is seeking an experienced IT Systems Administrator to work in our new Falls Church, VA facility. The candidate will report directly to the regional IT Manager and provide support for the day-to-day administrative operations of the IT department. Selected candidates will have and maintain a Top Secret security clearance with SCI access, including a CI Polygraph. The selected candidates will collaborate with other Cyber Security and IT staff members, travel occasionally, and provide some after-hours support. Candidates will also support a variety of information systems at varying levels of complexity on the classified and corporate networks. This is an exempt non-supervisory full-time position. Primary responsibilities: Integrating, upgrading, and managing domain services and infrastructure systems in a Microsoft Windows Server environment. Configuring and administering various line of business applications, IT/Cyber Tools, and other software solutions. Recommending improvements to the company's IT services. Contributing to computer and network security using a variety of security-based products. Managing data backup and restoration systems for the local facility. Some administration and maintenance of client computers and solutions in various LAN environments. Providing end user support for local office Maintaining software licensing records and providing support to IT budget planning sessions. Mentoring other IT staff and leading technical projects. Other duties, as assigned. We have an impressive range of benefits, programs, and perks that we offer: Generous PTO and Leave Times Bereavement Paid Time Off (PTO) Paid Parental Leave Financial Benefits 401K Retirement Plan Contribution Employee Stock Ownership Plan Continuing Education Funds Health, Medical, and Wellness Benefits Medical Insurance Dental & Vision Insurance Life Insurance and Long-Term Disability (LTD) Vision Reimbursement Qualities We Look For Creativity Integrity Passion Responsiveness Collaboration Experiences and Background We Look For: Bachelor's Degree in an Information Technology related discipline and/or current, applicable industry-standard certifications (MCSA, CCNA, Security+, RHCSA). Minimum of 3 years working as a Windows System Administrator, Linux Systems Administrator, Network Administrator or similar role. Must have or be able to obtain a Security+CE or equivalent certification for DoD 8140/8570 IAT Level II or higher within 90 days of employment. Proficiency with domain services utilizing Windows Server including Active Directory, DNS, Group Policy, DFS, and DHCP. Advanced IT troubleshooting skills and experience. Strong interpersonal skills, ability to work autonomously and on a team. Strong written communication skills and the ability to produce technical documentation. Must be able to lift 25 pounds. Nice to have: Active Top Secret security clearance. System administration of Red Hat Enterprise Linux 8 or later. Experience in one or more of the following: Microsoft 365, Azure or AWS Administration, SharePoint, Veeam Backup & Replication, or SCCM Configuration Manager Familiarity with classified information system Cyber Security tools and technologies (Nessus/ACAS, SCAP Compliance Checker, DISA STIGs). Experience collaborating with Cyber Security professionals. The salary range for this role is $95,000 to $125,000; however, Arete considers several factors when extending an offer of employment, including but not limited to: the position and associated responsibilities, a candidate's work experience, education/training, and key skills. Other Considerations Areté is committed to the principles of equal employment opportunity and nondiscrimination, and we believe every person has the right to be treated with fairness, dignity, and equal consideration. Areté is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. U.S. citizenship is required to meet position eligibility. Successful passage of a criminal background screen is required to meet position eligibility. Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Areté will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Successful passage of a Department of Transportation (DOT) drug test is required to meet position eligibility. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our website because of your disability. To request an accommodation, please contact Areté Human Resources at ************ for assistance.

Greetings for the day! My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations. Role: TFS Admin Location: Rockville, MD Duration: 24 Months : GC and Citizens only. Job description:- · Team Foundation Server administrative tasks depend on the project management features that your organization requires. · In order to administer Team Foundation Server, you must understand Team Foundation Server users, groups, security permissions and inheritance, and project portals. · Typically other aspects of Team Foundation Server administration, such as configuration, daily monitoring and maintenance, and disaster recovery preparation, are familiar to the experienced server administrator Qualifications Graduation Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionIT Admin Location: Bethesda, MD Type: Full Time Min. Experience: Entry Level: Salary Range: $60,000-$75,000 USD per year Advanced Technology & Research Corporation (**************** is seeking to fill the following full-time permanent position. Based in Maryland and incorporated in 1973, ATR is an equal-opportunity engineering company with a solid reputation in various engineering disciplines for the government and Fortune 500 commercial customers. Salary for the position is competitive according to qualifications. ATR offers an attractive comprehensive benefits package, including Medical/Dental insurances, free basic life/ADD, and long-term and short-term disability insurances, 401(k) plan, educational assistance program, and paid time off. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status. PRINCIPAL DUTIES & RESPONSIBILITIES: The successful applicant will join ATR's Engineering Services Division, working as a team member on site providing Information Technology (IT) administrative support to the Naval Surface Warfare Center, Signatures Department. Duties include, but not limited to: Responsible for software portfolio management, inventory and acquisition. Advises Department on the impact of new policies and directives. Assists in the management of the RDT&E applications portfolio and ensures that applications are properly registered in the Department of Navy Application and Database Management System. Provides guidance on the acquisition of IT software/hardware/services. Ensures that IT approvals align with DoD, DON, and NAVSEA policy. Performs other duties and responsibilities as required to fulfill job function as assigned. EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's Degree in Computer Technology or a closely related field preferred 1-2 years of professional IT administrative experiences are a plus SKILLS & ABILITIES REQUIREMENTS: Knowledge in IT systems, concepts, practices and procedures. Knowledge in government requirements for licensing of software. Knowledge in policies for acquisition of IT hardware, software, or services. Ability to communicate properly at the appropriate level both orally and in writing. Ability to establish and maintain effective working relationships with others. OTHER REQUIREMENTS: Candidate must be a US citizen with the ability to obtain and maintain a security clearance or favorable adjudication of a national security background investigation. Current completion of a successful background investigation is a plus. Powered by JazzHR BRSG33kZIi