Technical support engineer jobs in Lenexa, KS

About the Role We're looking for a hands-on IT professional to support our team with both in-office and remote technology needs. You'll play a key role in keeping systems running smoothly, assisting colleagues with technical issues, and helping implement new technology initiatives across our offices. This is a hybrid role based in Kansas City, with occasional travel required. What You'll Do Provide practical technical support to staff, whether onsite or remotely, ensuring devices and systems function reliably. Troubleshoot and resolve hardware, software, and network issues quickly and effectively. Keep an accurate record of all IT equipment, software, and office technology. Assist with office moves, new setups, and technology upgrades. Identify opportunities to improve processes and workflows, and bring them to the team's attention. Install, configure, and maintain computers, peripherals, and other office technology. Travel up to 30% as needed for office support or project work. Be in-office at least three days per week, with flexibility for additional days depending on business needs. What We're Looking For 3+ years of experience in IT support or a related field. Strong skills with Microsoft Office and experience with document management systems, such as NetDocuments. Solid understanding of networking fundamentals and hands-on troubleshooting for hardware and software. Experience supporting network printers, copiers, and multifunction devices. Knowledge of iOS devices and mobile device management (MDM) tools is a plus. Ability to provide clear guidance and basic training to end-users. Bachelor's degree in Information Technology, Information Systems, or a similar field preferred. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Computer Support Specialist - Full Time Seeking Fulltime PC support specialist. No sponsorship or non-local candidates please. This is a FT job for an entry level, recent graduate for an in-office job in Overland Park, KS.. Requirements?: Good Attitude. Willing to learn. Solid Understanding of Windows 11 OS and Office365. The right person with the right attitude can be truly entry level. $40-50k Contact Eric Walters, *************************. Will interview promptly.

Our Company: With offices in Pennsylvania, U.S., Dublin, Ireland and Singapore, Island Networks is an innovative IT Services company that provides cloud and converged IT infrastructure solutions to large enterprises globally. Since its inception in 2012 Island Networks has built a world class team of professionals along with a customer base of blue-chip global organizations and in recent years the company has experienced rapid growth, particularly in the pharmaceutical and high-tech vertical industry sectors. The culture in Island Networks is one where attitude and ability is favored over experience. The Opportunity: We are seeking to recruit a highly motivated professional to join our team, and work at our client's site in Lenexa, KS. Job Description & Duties: Provide technical support onsite to ICON Applications and Systems in accordance with ICON SOPs\WPs\BPs and appropriate project specifications. Perform administration and maintenance of business applications. It is important to have the ability to grasp understanding of our critical Laboratory Information Management Systems (LIMS) and how they impact the business and our clients and patients. These applications are typically validated apps that adhere to strict controls such as regulatory compliance and they are subject to audits both internally and externally. They are custom apps for our industry and not standard off the shelf apps so it is important that the individual can learn these concepts quickly. Change Management: Attend Change Management meetings and ensure that any changes planned such as patching, network upgrades, new policies do not impact the availability of systems Any changes planned for applications / systems should be discussed with the IT Management team and also the business to ensure disruptions to the business are prevented. Monitor the availability and performance of supported applications. Review system and application logs. Lead periodic maintenance activities for the site related to application and OS patching activities. Work under instruction and liaise with the IT Department Early Phase Development teams (based out of the EU) to ensure that any IT activities do not impact negatively the business. Resolve incidents and service requests. Ensure all tickets are captured in our Helpdesk System. Liaise with Application Vendors as required with the understanding that any suggested changes by the vendor must adhere to our strict controls around change management in order to ensure continued validation. Perform release management activities as it relates to coordinating the review and scheduling of application releases implementing, configuring, and testing new product versions with end users. Provide audit support on privileged user access reviews, audit queries and other compliance activities. Perform problem management analysis and activities. Triage issues and escalate it to other internal IT groups and IT Development teams as needed. Manage proper system documentation and regularly review and maintain the IT knowledge base to improve overall customer experience. Configure, Monitor and address application related and job failure alerts on time. Work on projects assigned by the IT Manager / IT Director. Important: This role is required to be onsite 5 days a week. It is not a remote job. Soft Skills: Experience in a similar role preferably in medium-to-large scale global organization related to application support. Familiarity with a health care setting or the pharma industry would be beneficial. A working knowledge of the system development life cycle and general application support standards. Good understanding of the IT service management processes - Incident, Request, Problem, Change. Excellent organizational and written skills and the ability to interact with staff at all levels in our organization are essential. Work independently or as integral part of an effective and highly skilled team. Project Management Skills. Ability to grasp new concepts quickly in particular around audit, compliance and validation of systems. Technical Skills: Understand networking concepts. Has experience with patching, IP management, DHCP, DNS, switches. Active Directory / Group Policies. Windows Server & Linux administration. Any technology certifications or experience related to Enterprise applications\ Database\ OS\Programming languages. Nice to have Skills Familiarity or interest with a health care setting or the pharma industry would be beneficial. Experience of temperature monitoring systems. Benefits: Paid time off + Paid Sick Time Paid holidays Group medical covered at up to 70% 100% company-paid short-term & long-term disability 100% company-paid dental, AD&D, and life insurance 100% company-paid vision insurance 401(k) plan with 4% employer match after 1 year, vested 100% immediately Overtime Bonus potential Applicants must be authorized to work for any employer in the United States, both now and in the future. Island Networks is unable to sponsor or assume the assignment of sponsorship of any employment Visa. Island Networks is an Equal Opportunity Employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.

Reports to Help Desk Manager / Director of Technology Department Technology - Institutional Administration FLSA Status Hourly, Non-Exempt JOB PURPOSE To ensure the MBTS information technology systems allow the faculty, staff, and students the best possible experience when performing their necessary functions, to assist all system users by providing Tier I and Tier II technical support for, and to do so while providing excellent customer service. ESSENTIAL FUNCTIONS * To maintain an excellent level of customer service across all user groups * Provide Tier I technical support and troubleshooting * Phone support * Remote support * In person support * Provide Coverage for the Service Desk office space * Classroom technology support * Airtame and Airtame Hub for classrooms * TV connections * iPad w/ attendance software * User account management * New account creation * Password resets * Network connectivity troubleshooting * Able to work effectively with the Windows and Mac Operating systems * Phone system administration and troubleshooting * Cell phone support and troubleshooting * Provide basic end user troubleshooting for campus software and systems QUALIFICATIONS / REQUIREMENTS MUST BE CURRENT STUDENT OF MBTS OR SPURGEON COLLEGE, AND MUST QUALIFY FOR THE FEDERAL WORK STUDY PROGRAM VIA FAFSA Qualifications include: * Christian with high integrity, actively pursuing a relationship with God * Minimum of one (1) year experience in the field * Certifications in related fields will be given consideration * Proficient in Windows Operating systems, including Windows 10 and 11 * Experienced with iPad and MacBook * Outstanding knowledge of Active Directory users and computer operations * Must exhibit advanced technical troubleshooting skills * Experience in Academic systems, CAMS enterprise SIS and Canvas, strongly preferred * Must be a self-starter, able to work independently as well as in a team atmosphere * Positive Attitude * Desire and willingness to learn * Able to prioritize and maintain multiple job requests * Must be able to pass background screening, including driving record * Eligible to work in the United States WORKING CONDITIONS * Shared office environment * No more than twenty (20) hours per week PHYSICAL REQUIREMENTS * Frequently required to sit or stand for periods of time at desk or computer station * Bending at waist, sitting, kneeling, climbing, walking, crouching as job may require * Occasionally required to stand for extended periods of time. * Must be able to reach with arms and work with hand above head * Must be able to work in tight spaces * Able lift and/or move up to 25 pounds. * Specific vision abilities may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Midwestern Baptist Theological Seminary is an Equal Opportunity Employer Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation

We are seeking a skilled and detail-oriented IT Analyst to join our team. The IT Analyst will be responsible for supporting IT infrastructure, troubleshooting technical issues, and assisting in the implementation of IT solutions that enhance operational efficiency. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, excellent customer service skills, and the ability to work collaboratively with various teams. Your Responsibilities: * Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues. * Assist in the deployment, configuration, and maintenance of IT systems, including workstations, network equipment, and mobile devices. * Create, maintain and update IT documentation, SOP's, including asset inventories, network diagrams, and user guides. * Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives. * Support cloud-based applications and platforms, ensuring seamless integration and functionality. * Manage user accounts, permissions, and access control across various IT systems. * Assist in the development and enforcement of IT policies, procedures, and best practices. * Provide training and guidance to employees on IT tools and cybersecurity awareness. * Participate in IT audits, risk assessments, and compliance initiatives. * Assist with new hire onboarding and IT orientation, ensuring smooth setup of IT resources and accounts. Skills - Qualifications: * Strong knowledge of Windows operating systems, Active Directory, and Office 365. * Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN. * Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection. * Knowledge of cloud computing platforms such as Azure and SharePoint is an asset. * Highly motivated with the ability to work independently. * Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Education/Experience: * Minimum of 2-4 years of experience in IT support, systems administration, or a similar role. * Certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or ITIL Foundation are a plus. * Successfully managed small- to medium-sized projects for a minimum of two years. What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $34 - $36 / hour Disclaimer: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Full-time Description At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: Network / System Monitoring & Support SD Escalation Support Client Ticket Management / SLA Adherence IMAC and B/F Support Update ITGlue / Tooling Job Summary: This role is important because it monitors the first line of notification of issues within client environments; provides clients with proactive services to prevent bigger issues by automating maintenance and patching. Creates and implements new automation services as issues arise and technology changes. Ensures the client is notified of issues in a timely manner. Responsible for the functionality of software in the monitoring and triaging of alerts received from internal and external Clients. The role requires a comfort level of communicating professionally across different levels of both internal and client organizations. Serves as the escalation point for ITSS I/II level technicians. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your COLLABORATIVE SKILLS to: Multi-task various user issue's effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Perform queue management for user tasks, alarms, alert tasks, incidents and troubleshoot and / or triage as necessary. Troubleshoot, analyze and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Work with key stakeholders to address gaps in licensing, software, and hardware when identified. Support the company by completing other duties as assigned. You will use your TECHNICAL SKILLS to: Respond to software-generated alerts and troubleshoot recurring issues. Create and manage reports and scripting for clients using the RMM tools. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communicate with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. Inform customers about ISG service offerings that may help them in monitoring their environment. Participate in an after-hours call rotation to support our customers. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and Organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED Required. Bachelor's Degree in related field preferred. A minimum of 5-7 Years similar or related experience. Experience with Cisco Unified Communications and MS Teams Voice required. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it's important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We're inclusive and create activities that align with people's interests and passions. Resilience We pride ourselves in meeting high-pressure challenges. We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We're creative thinkers who can adapt to evolving situations. We're humbly confident, know our stuff, are willing to coach and be coached. We're willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant. Essential Functions: * Assisting with jobs at press: * Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower. * Install/Remove pre mounted plates in press. * Install/Remove dies and other tooling in press. * Assist in maintaining supply levels: * Notify warehouse when stock is needed at press and when materials need to be returned to warehouse. * Notify ink technician when inks are needed at press and to be returned to ink department. * Maintain all consumable supplies at press. * Assist in maintaining the cleanliness of the facility by: * Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses. * Returning stock and tools to designate return areas. * Empty all trash receptacles. * Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed. Skills and Experience Required: * Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box. * Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills. * Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company. * Individual must be able to interact effectively with supervisors and peers. * Individual must be able to perform general physical activities: * Handling and moving objects * Apply cleaning solvents * Clean or wax floors * Clean rooms or work areas * Use portable hand spray equipment * Participation and support of 5S initiatives and activities. * High school diploma / GED / or equivalent. * Individual should possess basic math and computer skills. * English language required. Physical and Other Requirements: This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Summary/Objective The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues. Shift: Monday-Friday, Flexible 40-Hour Schedule (7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM) Priority Locations: Tulsa, Oklahoma Lenexa, Kansas Other Locations: Oklahoma City, OK Responsibilities Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. Act as the initial contact for all end-users that need technical support. Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate. Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and policies to resolve recurring issues. Escalate or involve senior technicians on more sensitive or complex end-user problems. Perform related work as required. Competencies Technical Capacity. Problem Solving/Analysis. Communication Proficiency. Team Player. Work Independently. Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Infrequent travel is expected for this position. Qualifications Required Education and Experience Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware. Basic understanding of principles and theories of network systems and management. Basic understanding of Internet technologies and products. At least one year of technical work experience or equivalent education. Preferred Education and Experience Two or more years of technical work experience. One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office. We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. Requirements: Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to end users via phone, tickets, email and in-person Document and track issues using our ticketing system, and escalating when necessary Assist in setting up and configuring computer systems and applications Maintain accurate user accounts and permissions Educate users on best practices and IT policies and stay up to date with new technologies Collaborate with other members of the IT team to ensure that customers receive the highest level of service Generates and maintains dashboards and reports that track product health and success metrics Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues Qualifications: 3+ years of experience in IT support High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Experience supporting customers in corporate environment Experience with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment

Legal Aid of Western Missouri Data Analyst/Technical Support Specialist Kansas City, Missouri Legal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff. Proficiency in Excel, SQL, Power BI, or similar reporting tools as well as a background in hardware and software support and Microsoft 365 is preferred. This position will require occasional travel between Legal Aid of Western Missouri locations within the Kansas City Metro area, St. Joseph, Joplin and Warrensburg. Key Responsibilities: Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs. Provide general helpdesk support to staff, troubleshooting hardware and software issues. Manage and support Microsoft 365 applications, including user account management and troubleshooting. Assist in the deployment and management of Microsoft Intune for mobile device management. Collaborate with team members to identify and implement technology solutions that enhance productivity. The qualified candidate must have expertise in one or more of the following: SQL/Data analysis and reporting Database cleaning, validation, and quality assurance techniques Mobile Device Management/Microsoft Intune Watchguard or similar firewalls IAM (Identity and Access Management) Documentation and Change Management Candidate must also have the following general qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field preferred. COMPTIA or Microsoft/Azure Certifications are highly desirable. Experience in a nonprofit or legal environment is preferred. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication skills, both verbal and written. Friendly demeanor with a good sense of humor. Salary $70,000 + DOE Benefits: Medical Plans with PPO or HSA options Dental Plan Vision Plan Life Insurance Short-term and long-term disability Accident Insurance Critical Illness Insurance Flexible Spending Accounts for medical and dependent care Health Savings Accounts Paid Time Off: Holidays, Personal, Sick and Vacation Travel and parking reimbursement 401k and employer match. Please visit ********************************************* to submit your application, resume and cover letter. LAWMO is an Equal Opportunity Employer. Those applicants requiring accommodation to the interview/application process should contact Human Resources Department at *************.

Job Posting Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state's generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate. We actively support our team's professional growth through tuition and certification reimbursement, empowering them to pursue their career aspirations. With sample opportunities for continued learning, we prioritize career and leadership development and mentorship. OITS is a great place to work, come join our team! Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. OITS does not provide sponsorships for this position. E-Verify: The Office of Information Technology Services (OITS) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here. Office of Information Technology Services About the Position: * Who can apply: Anyone * Classified/Unclassified Service: Unclassified * Full/Part-time: Full-Time * Regular/Temporary: Regular * Eligible to Receive Benefits: Yes * Veterans' Preference Eligible: Yes * Requires onsite work in the office Monday through Friday Compensation: * Annual Salary/Hourly Rate: $20.13 - $26.23/hour Note: Salary can vary depending upon education, experience, or qualifications Position Summary: The Office of the Chief Experience Officer (CXO) is seeking a proactive and customer-oriented IT Support Analyst to provide technical support to end-users across multiple state agencies. This role involves on-site support addressing a wide range of issues related to hardware, software, user accounts, and connectivity. The ideal candidate will be skilled in troubleshooting, device configuration, and application support, with the ability to adapt to the unique technology needs of different agency environments. Responsibilities include resolving technical issues, managing user setups, supporting device deployments, and maintaining system documentation. This position plays a key role in ensuring reliable IT operations and delivering a positive user experience. Key Responsibilities: * Provide daily technical support for hardware, software, and peripheral systems, including desktops, laptops, mobile devices, printers, and audio/video equipment. * Troubleshoot and resolve issues related to devices, connectivity, software applications (e.g., MS Office), DHCP, and endpoint security. * Manage user account creation, configuration, and setup for new and existing staff. * Support both on-site and remote access to OITS-managed networks and resources. * Install, configure, and maintain IT equipment and peripherals; assist with device replacements and software deployments. * Maintain and update networked printers and print server configurations. * Develop and maintain agency-specific documentation for applications, configurations, and business processes. * Provide prompt and effective responses to user inquiries, technical problems, and service requests; escalate issues as necessary. * Evaluate and recommend hardware and software upgrades or enhancements based on performance, cost, and supportability. * Analyze technology products for compatibility, ease of use, and affordability to support agency operations. * Monitor and maintain the performance, security, and availability of IT systems in alignment with operational and budgetary guidelines. * Plan for and respond to service disruptions, outages, and other technical incidents. * Automate routine support tasks through scripting and develop basic programs to improve system efficiency and reliability. Required Skills: * Strong understanding of computer hardware, software, and operating systems. * Strong communication and customer service skills with the ability to explain technical concepts to non-technical users. * Proficiency in problem-solving with a keen attention to detail. * Ability to work independently and collaboratively as part of a team. Ideal Candidate skills: * Experience providing basic training and guidance to end-users on IT systems and software usage. * Ability to document support activities, solutions, and procedures for knowledge base articles. * Experience with help desk ticketing systems and IT service management processes (e.g., ITIL). * Familiarity with basic networking concepts and protocols such as TCP/IP, DNS, and DHCP. * Advanced technical support experience and guidance to team members. Minimum Qualifications: * High School Diploma/GED or completion of a technical school program in information technology or a relevant field. * Minimum one (1) year of experience in installing, upgrading, and troubleshooting hardware and software, including desktops, laptops, printers, and mobile devices. Preferred Certifications: * Vendor-neutral certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+ or equivalent. * Vendor-specific certifications such as Microsoft certifications. Necessary Special Requirements: Ability to obtain and retain an OITS Security and KCJIS clearances are requirement of employment and continued employment. Disclaimer: Due to security requirements related to system access, the following will result in disqualification for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions less than 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor). Employment Benefits: In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in: * Comprehensive medical, mental, dental, vision, and additional coverage * Sick & Vacation leave * Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave * Paid State Holidays * Employee discounts with the STAR Program * Retirement and deferred compensation programs * This benefits package represents additional annual compensation. Visit the Employee Benefits page for more information… Recruiter Contact Information: * Name: Brenda Cripps * Email: OITS_****************** * Mailing Address: 900 SW Jackson St, Room 803, Topeka, KS 66612 Required documents for this application to be complete: * On the My Job Applications page, verify these documents are present and valid. Upload or delete and upload new if needed. * DD214 (if you are claiming Veteran's Preference) * Inside your Job Application upload these documents: * Resume (or choose existing if you have one) * Cover Letter Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents." Job Application Process * First Sign in or register as a New User * Complete or update your contact information on the: * Careers> My Contact Information page * NOTE: This information is included on all your job applications * Upload required documents listed above for the Careers> My Job Applications page * NOTE: This information is included on all your job applications * Start your draft job application, upload other required documents, and submit when it is complete. * Manage your draft and submitted applications on the Careers> My Job Applications page. * Check your email and My Job Notifications for written communications from the Recruiter * Email - sent to the Preferred email on the My Contact Information page * Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions." How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference: Disability Hiring Preference | Kansas Department of Administration (ks.gov) Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability, or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Hi , If you are interested please call back **************or share your best time to reach you I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email.. ROLE :Desktop Support LOCATION:KANSAS CITY, MO Duration:1+ year · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. · Outlook PST files. · Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations. · Travelling is required Additional Information For more information, Please contact Shubham ************

NOC Central Technician I tests and analyzes network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Candidate advises supervisory Network Control positions of network communications failures or degradation and arranges corrective action plans. The Technician performs a variety of skilled routine and non-routine duties and applies standard practices and policies. Additional Requirements: Monitors and analyzes moderately complex network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals), advises supervisory Network Control positions of network communications failures or degradation and arranges and performs corrective action plans. This is a multi-incumbent position that reports to a supervisor level position. Basic Qualifications include: High school diploma or equivalent, experience using networks and network equipment and knowledge of Excel, Word and other general applications. CANDIDATES SHOULD BE AVAILABLE TO WORK ANY SHIFT INCLUDING WEEKENDS AND HOLIDAYS IF NECESSARY. Provide proactive and reactive network monitoring, troubleshooting, coordination and restoration of service affecting or potentially service affecting network events/issues. Provide trouble tracking, coordination, notification, escalation and documentation with direction and guidance from a more experienced network controller or a supervisor to resolve events/issues efficiently to minimize customer impact. The job is a 24 x 7 environment which will require shift work during holidays, weekends, and during non-business hours. Proactively monitor alarm conditions on the network to identify and localize service disruptions and loss of redundancy situations. Analyze symptoms for accurate isolation of customer and network problems with the assistance of more senior technicians. Dispatch field resources or vendors to appropriate network site locations. Effectively multi-task while maintaining composure in stressful and demanding work environment. Exercise flexibility and resourcefulness (with assistance from others) in challenging and /or perplexing situations. Learn and adhere to Command and Control, Our Ways of Working, and When Work Gets Done policies and practices. Provide proactive efforts to reduce and eliminate service affecting outages. Proactively work to reduce long duration open tickets. * Candidate Must be willing and able to work any scheduled days/hours. Additional Information All your information will be kept confidential according to EEO guidelines.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. • Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. • Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction. • Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system. • Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs). Qualifications • 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree • Microsoft Certified Windows 7, Configuring (70-680) • Experience in a Call Center or Service Desk Environment- Required • High School Diploma Additional Information Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you! If you are interested, reach out to me at 407-434-0381. The greatest compliment to our business is a referral. If you know of someone looking for a new opportunity, please pass along my contact information!

Job Description About the Role Are you looking for more than just a job-a place where your contributions make a real impact, and your success is shared with your team? At Cogent, an employee-owned company, we're proud to offer exactly that. We're seeking an experienced Salesforce Administrator to serve as the primary system administrator for our Salesforce environment. This position will work out of our Riverside, Missouri Facility. What You'll Do Maintain the overall health of our Salesforce platform, including user management, security, roles, profiles, permissions, and data integrity. Ensure releases, patches, and upgrades are reviewed, tested, and deployed proactively. Essential Responsibilities: Serve as the primary system administrator for our Salesforce environment. Maintain overall platform health, including user management, security, roles, profiles, permissions, and data integrity. Ensure releases, patches, and upgrades are reviewed, tested, and deployed proactively. Manage, prioritize, and resolve Salesforce support cases and enhancement requests from users across the organization. Identify opportunities to streamline processes and improve system usability. Provide exceptional service to internal users through training, documentation, and responsive support. Design, build, test, and deploy new functionality including flows, automation, page layouts, custom objects, validation rules, and reports/dashboards. Partner closely with business stakeholders to translate requirements into scalable, maintainable technical solutions. Support and enhance integrations between Salesforce and other business systems. Work with internal teams and external partners to ensure data consistency and reliable system communication. Stay current on Salesforce releases, new features, and best practices. Evaluate new Salesforce capabilities and recommend how they can be leveraged to support business goals. Contribute to long-term roadmap planning and platform optimization. Certifications / Licenses: 5+ years of experience as a Salesforce Administrator or in a similar role. Salesforce Certified Platform Administrator required. Advanced Admin or other Salesforce certifications are a plus. Bachelor's degree in Information Technology Management, Computer Science, or other related field of study preferred. Knowledge / Skills / Abilities: Proficiency with core Salesforce tools such as Flows, Process Automation, Lightning App Builder, Reports & Dashboards, Data Loader, and Data Maintenance. 2+ years of experience with Field Service Lightning (FSL) is required. Strong understanding of Salesforce security, data model, and platform capabilities. Excellent communication, problem-solving, and customer service skills. Ability to work independently in a small team environment while managing multiple priorities. Work closely with a small, cross-functional team to deliver high-quality solutions. Communicate clearly and work efficiently with technical and non-technical stakeholders. Demonstrate strong ownership, accountability, and a positive team-first mindset. Working knowledge of fundamental operations of Windows OS, computer hardware and networking equipment. Excellent customer service and interpersonal skills. Excellent analytical and problem-solving skills. Excellent oral and written communication skills. Ability to remain calm in a fast-paced, changing environment. Ability to organize, prioritize and plan work. Ability to work alone and within a team environment. Ability to lift 50 lbs. Ability to sit at a computer for long periods of time. Overtime may be required. Minimal travel will be required. Why Work With Us? At Cogent, you're not just an employee-you're an owner. Our people make the difference, our shared values define us as a team and bring our vision to life. Together, our team of employee-owners is committed to helping build healthy and prosperous communities through creatively engineered solutions for our customers. We are a growing Midwest company that provides fluid processing solutions serving the local Industrial, Municipal, Commercial Building Trades, Oil and Gas markets through our family of trusted brands. We Offer Employee Ownership (ESOP) 401(k) with Company Match Profit Sharing Bonuses Medical, Dental, Vision & Life Insurance Generous PTO, Paid Holidays & Volunteer Time Off Career Development & Advancement Opportunities A Culture That Values Innovation, Collaboration, and Respect Make Your Mark with Cogent This is more than just a job-it's a chance to work in a company where your efforts are recognized, your voice is valued, and your professional growth is supported. As an employee-owner, you'll be part of a collaborative team that celebrates innovation, accountability, and shared success. Apply today and help us build something exceptional-together!

EUC / Desktop Engineer Windows OS 10/11, Network Basics, HP and Dell Desktop/Laptop, Mac OS, Pathing / Vulnerability Management. Attributes 1. Self-Managed/Independence: * Responsibility: TAs act as the sole IT support for their designated site, necessitating the ability to make decisions on the fly based on priorities. * Initiative: TAs are expected to proactively understand support requirements and familiarize themselves with singular one-off processes at their site. * Documentation: TAs must take the initiative to update and maintain knowledge documentation, ensuring accurate and up-to-date information. * Expertise: TAs may need to become Subject Matter Experts (SMEs) on processes specific or unique to their site. 2. Leadership/Ownership: * Direction: Manufacturing and Remittance sites consider their TA as a primary source of direction for IT issues and questions. * Responsiveness: TAs need to provide timely and effective direction, training, and guidance to sites for technology-related processes, concerns, or solutions. * Standards: TAs are expected to adhere to best practices and client/company standards in guiding site personnel through IT matters. 3. Continuous Learning/Collaboration: * Proactivity: Acknowledging the limitation of Knowledge Documents, TAs should actively create, update, and share their own knowledge documents. * Knowledge Gap Addressal: TAs play a crucial role in identifying and addressing gaps in documentation to ensure comprehensive support. * Adaptability: TAs should be open to continuous learning, especially when implementing new processes, to stay abreast of technological advancements. Key Requirements 1. Education: * Bachelor's degree and 3 years related experience in technology and support functions. * Field of Study: Computer Science, Information Systems. 2. Transportation: * Possession of a valid driver's license due to the absence of public transportation in the local area. * Ability to commute to the site outside normal dayshift hours. o Coverage for severity tickets that require the Technical Analyst to be to on site in a certain time frame. o Change Requests that require the Technical Analyst to support the change. o Must have the flexibility to work off hours when needed to accomplish task during site downtime. 3. Technical Proficiency: * Proficiency and experience in troubleshooting and resolving issues locally at a site, and effective resolution of IT-related issues and maintenance t asks. * Strong knowledge of hardware, software, and networking. * Skilled in diagnosing hardware failures and proficient in performing component-level repairs or replacements, including adapters, graphics cards, and other critical computer components, ensuring seamless functionality and minimizing disruptions to operations. * Proficient in working with diverse operating systems, including Windows and mac OS, with the ability to adapt quickly to new environments and technologies. * Sound understanding of Active Directory principles and practices, adept in user account management, permissions configuration, and group policy administration to ensure secure and efficient network operations. * Experience with remote desktop support tools to provide timely assistance and resolve technical issues for users across distributed environments, minimizing downtime and optimizing productivity. * Image equipment for the Call Center New Hire classes for North Carolina and South Carolina area. 4. Network Management: * Understanding of the TCP/IP suite, including knowledge of protocols such as TCP, and DHCP. o Understanding common TCP/IP and DHCP errors and how to interpret them for problem resolution. o Track TCP/IP Static IP address for specific equipment. * Understanding the role of DNS in translating domain names to IP addresses. * Familiarity with common networking devices, such as routers, switches, hubs, modems, and wireless access points. o Attention to detail when patching cables into network switches to ensure that cables are connected to the correct switch ports and patch panel ports. o Familiarity with cable testing tools (e.g., cable testers, continuity testers) to verify cable continuity, pinout correctness, and signal integrity after termination. * Ability to diagnose and troubleshoot common network connectivity problems, both wired and wireless. * Experience in using command-line tools for networking troubleshooting, such as ipconfig, ping, tracert, and nslookup. * Basic knowledge of VPN technologies and the ability to troubleshoot VPN connectivity issues. * Sound understanding of Virtual Local Area Network (VLAN) segmentation principles and practices, coupled with knowledge of Payment Card Industry Data Security Standard (PCI DSS) compliance requirements, enabling effective network segmentation and adherence to regulatory standards for enhanced security and compliance. 5. Security Awareness: * Knowledge of basic security principles to ensure the protection of systems and data from security threats. * Implementation of security best practices to safeguard systems and data. 6. Communication Skills: * Effective communication with both technical and non-technical stakeholders. * Ability to convey complex technical information in a clear and understandable manner. * Create documentation and/or instructions based on the audience. 7. Customer Service: * Strong customer service skills to communicate effectively with end-users, understand their issues, and provide solutions in a user-friendly manner. * Effective time management skills to prioritize and handle multiple support requests simultaneously. 8. Adaptability: * Flexibility to adapt to evolving technologies and work environments. * Willingness to learn and stay updated on industry trends. 9. Team Collaboration: * Ability to work collaboratively with other IT professionals and cross-functional teams. * Contribution to a positive and cooperative work environment. 10. Documentation: * Thorough documentation of IT processes, configurations, and issue resolutions. * Maintenance of an organized and up-to-date knowledge base. 11. Project Management: * Experience in managing IT projects, including planning, execution, and evaluation. * Manage project timelines, ensuring that tasks are completed within specified deadlines. 12. Compliance and Regulations: * Awareness of relevant IT regulations and compliance standards. * Adherence to company policies and procedures. Salary Range- $60,000-$75,000 a year #LI-SP3 #LI-VX1

Description: Reports to Help Desk Manager / Director of Technology Department Technology - Institutional Administration FLSA Status Hourly, Non-Exempt JOB PURPOSE To ensure the MBTS information technology systems allow the faculty, staff, and students the best possible experience when performing their necessary functions, to assist all system users by providing Tier I and Tier II technical support for, and to do so while providing excellent customer service. ESSENTIAL FUNCTIONS To maintain an excellent level of customer service across all user groups Provide Tier I technical support and troubleshooting Phone support Remote support In person support Provide Coverage for the Service Desk office space Classroom technology support Airtame and Airtame Hub for classrooms TV connections iPad w/ attendance software User account management New account creation Password resets Network connectivity troubleshooting Able to work effectively with the Windows and Mac Operating systems Phone system administration and troubleshooting Cell phone support and troubleshooting Provide basic end user troubleshooting for campus software and systems QUALIFICATIONS / REQUIREMENTS MUST BE CURRENT STUDENT OF MBTS OR SPURGEON COLLEGE, AND MUST QUALIFY FOR THE FEDERAL WORK STUDY PROGRAM VIA FAFSA Qualifications include: Christian with high integrity, actively pursuing a relationship with God Minimum of one (1) year experience in the field Certifications in related fields will be given consideration Proficient in Windows Operating systems, including Windows 10 and 11 Experienced with iPad and MacBook Outstanding knowledge of Active Directory users and computer operations Must exhibit advanced technical troubleshooting skills Experience in Academic systems, CAMS enterprise SIS and Canvas, strongly preferred Must be a self-starter, able to work independently as well as in a team atmosphere Positive Attitude Desire and willingness to learn Able to prioritize and maintain multiple job requests Must be able to pass background screening, including driving record Eligible to work in the United States WORKING CONDITIONS Shared office environment No more than twenty (20) hours per week PHYSICAL REQUIREMENTS Frequently required to sit or stand for periods of time at desk or computer station Bending at waist, sitting, kneeling, climbing, walking, crouching as job may require Occasionally required to stand for extended periods of time. Must be able to reach with arms and work with hand above head Must be able to work in tight spaces Able lift and/or move up to 25 pounds. Specific vision abilities may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Midwestern Baptist Theological Seminary is an Equal Opportunity Employer Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation Requirements:

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military