Technical support engineer jobs in Lexington, KY - 120 jobs
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IT Support Desk Professional
Central Business Systems Inc. 4.4
Technical support engineer job in Lexington, KY
Job DescriptionDescription:
Central Business Systems, Inc. is seeking a dedicated and customer-focused Support Desk professional to join our team. This role is high-visibility as it serves as the primary point of contact for client support needs. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to resolving technical issues and ensuring client satisfaction.
Key Responsibilities
· Serve as the first point of contact for incoming client support requests via phone, email, or ticketing system.
· Respond promptly to alerts and incidents reported by monitoring tools or clients.
· Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
· Escalate complex issues to appropriate technical teams while maintaining ownership of client communication.
· Document all support activities, resolutions, and client interactions accurately in the ticketing system.
· Provide guidance and education to clients on best practices and system usage.
· Collaborate with internal teams to improve processes and enhance client experience.
Requirements:
Qualifications:
· Education: Degree in Information Technology, Computer Science, or related field (or equivalent experience) preferred, but not required.
· Experience: 1-2 years in a technicalsupport or help desk role.
· Experience with ticketing systems and remote troubleshooting tools.
· Technical Skills: Basic knowledge of Windows and/or mac OS environments.
· Familiarity with networking fundamentals (TCP/IP, DNS, VPN).
· Strong problem-solving and analytical abilities.
· Excellent verbal and written communication skills and ability to manage multiple priorities in a remote setting.
Preferred Qualifications:
· Certifications such as CompTIA A+, Network+, or similar.
· Experience with cloud platforms (Microsoft 365, Google Workspace) and remote support tools.
$27k-34k yearly est. 4d ago
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IT System Support Specialist
Tate Access Floors Inc. 4.7
Technical support engineer job in Lexington, KY
Job Description
Job Type: Exempt
Duration of role: Full Time
1
Reporting to: IT System Support Specialist
At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $420m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner.
Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate's world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.
We are excited to potentially welcome you as part of our team as we continue to grow on a worldwide scale.
About the Role
Reports to the Information Systems Technical Lead but works closely with the IS TechnicalSupport and IS Administrator. The IS TechnicalSupport Analyst will ensure a high-level infrastructure and end user support is given to the business.
What You'll Do
Fault-finding and maintaining servers, PC's, network infrastructure hardware and software (including laptops) used in the organization.
Provision new assets/replacement assets, maintain adequate site stock levels while ensuring accurate recording of assets within the IT Asset register.
In a business-like manner accurately log details of reported Incidents and Service Requests.
Manage, update and escalate calls to ensure Service Levels are achieved.
Analyze network metrics to ensure optimal network performance. Site contact for Circuit Analytics and network uptime.
Ensure all IT activities, including relocating IS, telephone and office equipment as requested by key personnel during business hours, strictly in accordance with Health and Safety guidelines.
Ensure all IT activities are compliant with the Kingspan IT manual, analyze current systems/activities to identify ones falling outside the Kingspan IT Manual governance are logged and either resolved or escalated where appropriate.
Document in the IT Service Desk, according to the standards of the organization, any system changes, updates, and modifications released while carrying out the role.
Analyze current systems and technology solutions, develop solutions for performance optimization and integration to increase productivity.
Undertake any training provided by the organization.
Be an ambassador for the IS department, actively promoting the use of IS toolsets where applicable within the business.
Possess an enthusiastic, energetic, and can-do approach to customer service and solution delivery.
Some of the hours' support work will be expected while carrying out this role.
Additional Expectations
Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
Report compliance concerns, issues, and failures. Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.
Participate in training as required.
What You'll Bring
A bachelor's degree in information systems or related field with at least 2 years' experience in a similar role in a corporate environment.
Fundamental understanding of Active Directory User administration
Strong understanding of the O365 Suite, Exchange Online, O365 Administration, Azure
Minimum two years in an ITIL Ticketing system, managing, creating and solving Issus/Requests within an outlined and timely manner.
In depth experience in desktop support for Windows 10/11, IOS, Android and printers.
Fundamental understanding of Network troubleshooting, able to identify reasons for loss in connectivity and slowness and solve with relevant solutions.
Have a working knowledge of Windows server.
Have a working knowledge of O365, including managing and maintaining SharePoint and OneDrive.
Must have excellent time management and communication skills, with the ability to work as part of a team or on own initiative.
Must demonstrate a good attitude to work and be flexible to challenges and changes.
Full driving License with the ability to travel as and when required. Desirable Candidate Requirements:
Desirable Candidate Requirements:
Microsoft scripting technologies including PowerShell, VBA, and VBScript.
Advanced Windows Server.
Knowledge and experience of Microsoft SQL (DBA and/or T-SQL).
Advanced knowledge of Citrix and/or Windows Terminal Services.
Back-end web-based technologies.
What You'll Get
Pay range: $60,000 USD to $80,000 USD. This role is eligible for a discretionary bonus.
Career Scope and Advancement:
As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
World of Wellness
Philosophy: We empower you to take charge of your health and well-being. You'll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
Corporate Social Responsibility:
Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.
Skills Development:
Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted - allowing you to be more versatile and develop a broader skill set.
Mentorship and development:
At Tate, we don't believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
Culture:
We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.
Stay connected with us on
LinkedIn
for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.
Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities. Employment may be contingent upon completion of post-offer requirements in accordance with applicable law.
#IND123
#ZR
$60k-80k yearly 16d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in Georgetown, KY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$52k-71k yearly est. 22d ago
Accepting Resumes for Future Openings: IT Systems Support Analyst
Activate Games 4.7
Technical support engineer job in Lexington, KY
Activate is a fast-growing location-based entertainment company. The parent company of Activate America also owns Breakout Games, the largest escape game company in the US, and a couple other smaller concepts. Activate currently has 21 locations open in the US, with several more under construction. Activate and related companies are heavy on network connected electronics and the IT Systems Support Analyst (salaried) will be in instrumental in the ongoing success of the company.
Job Functions:
Provide general IT support to employees across all locations
Assist in the management of employee onboarding and offboarding with services and systems.
Administer and monitor IT infrastructure and systems, including networks, cameras, phone systems, cloud environments, identity providers, and endpoints.
Support the construction and opening of new store locations through provisioning of technology and system onboarding (some travel expected)
Administer cloud services and systems. Including customer-facing support portals, internal support portals, booking software, and point-of-sale software.
Develop, maintain and optimize communication and support integrations with Activate Canada and other external partners, including scheduling of IT system maintenance.
Assist in the development of internal tools, scripts, and automations.
Assist in the research and development of new technology solutions for Activate Games.
Coordinate and collaborate with other internal technical teams to develop and maintain IT policies and processes to improve workflows and efficiency.
Work alongside other IT staff or other teams with other brands as needed (at the discretion of the director)
Assist in the monitoring and deploying of cybersecurity tools and phishing campaigns, including end-user training, and recovery.
Limited on-call and after hours work will be required.
Other duties as assigned
Depending on the strengths of the candidate, this position may work an alternative weekly schedule (Wed-Sun or similar).
$54k-75k yearly est. Auto-Apply 60d+ ago
Desktop Support
Ustechsolutions
Technical support engineer job in Harrodsburg, KY
Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment -
Install and upgrade equipment and software -
Identify recurring issues, document and escalate to appropriate personnel -
Represent technical bridge between technology groups and business units -
Make recommendations for improvement in processes and procedures -
Follow existing processes and use standard methodologies to carry out assigned tasks -
May be required to maintain inventory supplies -
Participate on cross-technology teams
- Performs other related duties as assigned by management Educational Requirements:
- Associates degree required, Bachelor's degree preferred.
No preference for field. Required Years and Area of Experience (minimum required for consideration): - 3+ years of relevant experience Required Skills: (MUST possess)
- Strong troubleshooting skills
- Documentation skills
- Good oral and written communication skills
- Problem solving skills
- Ability to work independently or as part of a team
- Proficient in hardware system components, component and peripheral (printers, scanner, wireless handhelds) replacement
- Active Directory
- Office (Excel, Outlook Email and Calendaring, Power point, Access)
- Proficient in installation, navigation, and support of Microsoft Operating systems
Preferred Skills:
- Strong knowledge on use and architecture of client management systems; Remedy, Altiris, Dame ware, Client WebJet Admin - Search functionality - Registry - User Profiles - Permissions - Strong Remote Support skills and familiarity with remote support tools - Candidate should possess general knowledge/skills in Network components and topology; - Protocols -TCP/IP - Wireless communication and authentication protocols (PEAP) - Client configurations - Remote Access - LAN/WAN - Microsoft Project and Visio - Clarify - Adobe Shortlisting Preference: All Qualified Manager
Additional Information
All your information will be kept confidential according to EEO guidelines.
$40k-56k yearly est. 60d+ ago
Technical Support Level 2
Computech Corporation 4.3
Technical support engineer job in Georgetown, KY
Role Description : Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting)
Desired Experience : 5.00 yrs.
General Description : level 2 desktop support
Requirements/Must Have : Team work Technical ability to troubleshoot production hardware &/or software issues. Able to work alternate shifts and overtime.
Skills & Qualification : Previous plant floor support.
Additional Information
Should have experience on Mobile Devices
$77k-102k yearly est. 1d ago
IT Support
Impact Employment Solutions
Technical support engineer job in Lexington, KY
The Job Shop and Technical Staffing is looking to hire IT Support in the Lexington, KY area.
If you are interested please give us a call at ************ to discuss more details!
Click "Let's get started" to apply now!
EOE
$41k-66k yearly est. 3d ago
HelloTech - Technician Application
Hellotech
Technical support engineer job in Lexington, KY
Become a Tech Today!
HelloTech is a nationwide, on-demand tech support platform. HelloTech provides affordable, same-day, on-site tech support services such as installations, setups, troubleshooting and repairs. Our goal is to make technology accessible to everyone and it all starts with you!
This position is an independent contractor role. The opportunities available to technicians that choose to use our platform are matched based on your chosen availability and the demand in your area. Our independent contractor Techs are located nationwide and have the flexibility and freedom to set their own schedules and choose which jobs they accept based on their skill sets and other personal factors.
Why Become a Technician?
Set Your Own Schedule - Be your own boss and work whenever you want. Select the jobs that fit your schedule and skill-set
Get Paid Weekly - Techs average $100+ per job. Add skills to your profile to increase your weekly earnings
Join the Community - Grow your skill-set and network while bettering people's lives through tech
The Role:
As a Technician, you will provide on-site user support for customers in need of help with their various technology devices and systems. You will be able to select from a range of jobs such as:
TV Mounting
Computer/Printer/Networking Support
Home Theater Installation
Smart Home Installation
In-Wall Cable Running
Requirements:
Understanding of various technology devices, including installation, set up and security
Great attitude and enjoy helping people!
Car/transportation required
Must be at least 18 years of age
In a HelloTech Home, Technology Just Works
$50k-87k yearly est. 1d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical support engineer job in Frankfort, KY
The Tier 2 TechnicalSupport Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$31k-53k yearly est. 55d ago
Assistive Technology Professional (ATP)
Reliable Medical 4.3
Technical support engineer job in Lexington, KY
Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family.
Job Summary
As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs.
Essential Functions
Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions.
Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations.
Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions.
Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures.
Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies.
Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills.
Minimum Requirements
Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement.
Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions.
Strong technical aptitude and familiarity with a wide range of assistive technology devices and software.
Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams.
Problem-solving mindset with the ability to adapt solutions to meet individual needs.
Empathy, patience, and a client-centered approach to deliver exceptional care.
Our Commitment To You
Comprehensive Health Coverage
Unlimited Paid Time Off
Professional Development Opportunities
Retirement Savings Plan
Wellness Programs
Inclusive and Diverse Workplace
Volunteer Opportunities
Employee Recognition Programs
Service Awards
Parental and Childbirth Leave
Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication!
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
$91k-122k yearly est. 60d+ ago
Dynamic Server Support Technician
Worldwide Techservices Open 4.4
Technical support engineer job in Lexington, KY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit
$33k-49k yearly est. 60d+ ago
Technical Support Analyst
Irium
Technical support engineer job in Berea, KY
Job Details:
Berea - Kentucky- USA
Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set)
Qualifications:
Bachelor's degree in Computer Information Systems or related field.
+1 year of experience in working in an IT help desk, support, or customer service role
Knowledge of any ticketing system.
Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.).
Strong customer service skills.
Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.
Effective written and verbal communication skills.
Responsabilities:
Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets.
Provide timely Level I technicalsupport for all onsite and remote end-users focusing on excellent customer service.
Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system.
Initiate and schedule with vendor to replace or fix hardware issues.
Maintain and process changes of user accounts and computers within Active Directory and archiving of user data.
Set up and configure new Windows desktop/laptops or mobile devices for new hires.
Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.).
Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite.
Participate in meetings and projects or tasks by IT management.
$31k-53k yearly est. Auto-Apply 60d+ ago
Technical Support Analyst
Irium-Mexico
Technical support engineer job in Berea, KY
Job Description
Job Details:
Berea - Kentucky- USA
Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set)
Qualifications:
Bachelor's degree in Computer Information Systems or related field.
+1 year of experience in working in an IT help desk, support, or customer service role
Knowledge of any ticketing system.
Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.).
Strong customer service skills.
Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.
Effective written and verbal communication skills.
Responsabilities:
Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets.
Provide timely Level I technicalsupport for all onsite and remote end-users focusing on excellent customer service.
Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system.
Initiate and schedule with vendor to replace or fix hardware issues.
Maintain and process changes of user accounts and computers within Active Directory and archiving of user data.
Set up and configure new Windows desktop/laptops or mobile devices for new hires.
Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.).
Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite.
Participate in meetings and projects or tasks by IT management.
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na0oQG3NIr
$31k-53k yearly est. 19d ago
Assistive Technology Professional
United Seating & Mobility
Technical support engineer job in Lexington, KY
At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
JOB PURPOSE:
The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.
KEY RESPONSIBILITIES:
* Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations.
* Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals.
* Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals.
* Manage/Facilitate efficient procurement processes from equipment specification through delivery.
* Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
* Deliver and fit of equipment, assuring that functional goals established at the evaluation are met Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting
* Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner.
* Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year.
* Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities.
* Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage.
* Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities.
* Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry.
* Develop and maintain new and existing relations with various referral sources.
* Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
* Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
* Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
* The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
* Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered.
* Valid Assistive Technology Professional (ATP) certification.
* Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Must have valid Drivers License.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
* Minimum one (1) year experience working with complex rehabilitation technology.
* Ability to prioritize multiple tasks, responsibilities and projects independently and effectively.
* Previous experience in selling DME equipment.
* Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
* Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations.
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to meet essential functions of the position with reasonable accommodations as necessary
* Frequent use of hands, wrists, fingers associated with computer equipment.
* Prolonged periods of time working at a desk and/or on a computer.
* Occasionally move and reach with arms and hands.
* Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed.
* Ability to communicate effectively.
* Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$78k-98k yearly est. 6d ago
CPC Processer Customer Support
Datavant
Technical support engineer job in Frankfort, KY
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
CPC Processor I Customer Support to ensure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism.
This is a Remote role (Call Center)
+ Full-Time: Mon-Fri 8:30am-4:00 pm EST
+ Comfortable working in a high-volume production environment.
+ Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
+ Documenting information on multiple platforms using two computer monitors.
+ Proficient in Microsoft office (including Word and Excel)
**You will:**
+ Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100%
+ Answering release of information related telephone calls and inquiries accurately and timely.
+ Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence.
+ Document all calls, inquiries and resolution in detail in appropriate areas of our software systems.
+ Follow all department and/or site specific processes and procedures accordingly.
+ Meet and maintain the department's productivity and quality assurance expectations.
+ Responsible for following all company policies and procedures as posted or communicated by management.
+ Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence.
+ Maintains a high level of professionalism and good rapport with co-workers and members of management
+ Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately.
+ Performs work in accordance with the training and direction provided and adheres to facility specific procedures
+ Attends mandatory employee in-service meetings and/or training sessions, if so directed
+ Maintain an acceptable attendance record and reports to work as scheduled.
+ Performs other duties as assigned.
**What you will bring to the table:**
+ High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.)
+ Friendly, professional manner of communication. Good customer service skills.
+ Experience with multi-line phone systems is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial.
+ Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents
+ Ability to stay organized while working quickly. Strong attention to detail is also required.
+ Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.)
+ Required to take and pass a 90-day ROI Certification course with a score of 85% or higher.
+ To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$15-$18.32 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$15-18.3 hourly 9d ago
Connectivity Systems Engineer
Meta 4.8
Technical support engineer job in Frankfort, KY
Meta is seeking a Connectivity Systems Engineer to join our DEC Design Engineering team. Our Data Centers are the foundation upon which our rapidly growing infrastructure efficiently operates and our innovative services are delivered. This role is responsible for the design of inside and outside plant structured cabling and infrastructure for our data center installations - including new builds, retrofits, special projects, and technology modifications. Connectivity Systems Engineers must demonstrate experience developing designs as well providing effective oversight of outsourced design work. In addition to assuring timely delivery of designs that meet (or exceed) project requirements, Connectivity Systems Engineers are expected to drive best practices and establish tools, processes, and standards consistent with large-scale data center deployments. Full design lifecycle engagement is required - with lessons learned from field deployments rolled into future programmatic designs. The Connectivity System Engineer will be expected to collaborate effectively with internal and external stakeholders - assuring all structured cabling design requirements are met in design execution.
**Required Skills:**
Connectivity Systems Engineer Responsibilities:
1. Drive designated program initiatives end-to-end - from requirements gathering, to design development, cross-functional validation, and rollout
2. For special programs, drive global project execution in addition to program development
3. Actively seek and promote best design practices, processes, and improvements to establish program designs conducive to large-scale builds
4. Actively incorporate lessons learned from previous builds and design generations
5. Fluent interfacing with network transport and network architecture requirements
6. Manage the design execution of complete and correct construction documents, schematic diagrams, pathways, rack systems, rack elevations, cable matrices, and bills of materials, as needed for all OSP, ISP, and Network structured cabling and infrastructure elements
7. Assist with request for proposal (RFP) process & bid documentation coordination for both design and construction contracts as required
8. Streamline deployment of project deliverables on short timelines
9. Validate and proof project deliverables and executable design documentation at each design milestone
10. Engage in the construction administration phase for design-driven elements that require technical depth that cannot be resolved directly by the Design Consultant or Geo Engineer - such as change coordination and request for information (RFI) responses
11. Partner with internal and external teams to drive programmatically approved changes across applicable projects
12. Manage and maintain documents reflecting project completion deliverables (i.e. as-built documentation), updating as required
13. Collaborate with internal stakeholders to deliver project designs meeting capacity and network requirements as well as rollout timelines
14. Drive scalable structured cabling solutions throughout Meta owned or operated data center spaces and support facilities
15. Serve as a Technical SME for programs and projects that one leads
16. Provide regular project status updates and support DEC Design Engineering and corporate dashboards that capture delivery, cost, quality, and other established metrics
17. Participate in various team syncs to drive alignment, visibility, and consistency in program and project execution
18. Identify and respond to risks and high-priority issues timely and effectively
19. Travel as required (~10-20%) to review projects and coordinate with onsite personnel and contractors at project locations
**Minimum Qualifications:**
Minimum Qualifications:
20. Bachelor of Science degree in engineering or equivalent practical experience
21. 10+ years of experience delivering engineering results
22. Demonstrated expertise in physical infrastructure design including structured cabling and fiber-optic cabling
23. Proven leadership experience such as leading large projects, leading teams, coordinating with a wide variety and number of stakeholders
24. Comprehensive knowledge of and experience with fiber optic components, cabling, interconnect products, technologies, and standards
25. Effective prioritization skills to continuously analyze workload and qualify priorities based on impact and effort, often involving shifting deadlines and quick turnaround
26. Workflow efficiency and automation - demonstrated experience in improving/developing processes to drive efficiency, automating wherever possible
27. Construction experience such as site walks, punch lists, field coordination, RFIs, clash detection, lessons learned feedback loops, etc
28. Mission critical engineering project experience
29. Detail oriented, experience providing solutions to complex problems, and proven experience with effectively manage deadlines
30. Demonstrated experience effectively engaging with many stakeholders (internal and external) to extract, analyze, and qualify requirements to drive solutions from inception to completion
31. Experience with construction management applications (e.g. e-Builder, Unifier, BIM360, Procore)
**Preferred Qualifications:**
Preferred Qualifications:
32. Network design experience
33. BICSI accreditation - RCDD / DCDC certification
34. Network/Transport Certification (CCNA or equivalent)
35. PMP accreditation or similar
36. Experience with tooling & automation development (i.e. computer programming/scripting, database integration, dashboards, APIs)
37. Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies
38. Experience with fiber topology evolution to achieve resiliency and latency requirements
39. Experience leading & mentoring an in-house BIM team, providing technical direction and ensuring high-quality deliverables for data center connectivity projects
40. Experience developing, maintaining, & automating BIM models and workflows using Revit, ACC, AutoCAD, and Dynamo, and guiding custom tool/script development (Python, C#)
41. Experience with establishing and enforcing BIM standards and libraries, ensuring consistency and efficiency across large-scale builds and retrofits
42. Experience collaborating cross-functionally with network engineering, systems engineers, and external partners to align BIM deliverables with network architecture and project requirements
43. Management experience with design execution and quality control for construction documents, schematic diagrams, rack systems, cable matrices, and bills of materials for OSP/ISP/network cabling
44. Demonstrated knowledge of current BIM and data center design trends to better advocate for innovative solutions, and support project evaluation and dashboard reporting
**Public Compensation:**
$150,000/year to $209,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$150k-209k yearly 20d ago
Engineer, Software & Information Platform
Cardinal Health 4.4
Technical support engineer job in Frankfort, KY
**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities.
This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS.
**What is expected of you and others at this level**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Responsibilities:**
+ Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments.
+ Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies.
+ Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning.
+ Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections.
+ Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability.
+ Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits.
+ Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership.
+ Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices.
**Qualifications:**
+ Bachelor's degree preferred or equivalent work experience preferred
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred.
+ 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs
+ Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud
+ Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau
+ Advanced experience in writing complex SQL queries, stored procedures, etc
+ Experience in connecting analytic applications to GCP data stores such as BigQuery.
+ Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus
+ Preferred to have prior experience in Collibra and Atscale.
+ Experience with CI/CD pipelines such as Concourse, Jenkins is a plus
+ Google Cloud Platform or any BI tool administration certification is a plus
**Anticipated salary range:** $94,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$94.9k-135.6k yearly 42d ago
IT Systems Engineer II - Public Sector
Lumen 3.4
Technical support engineer job in Frankfort, KY
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
As a highly technical and hands-on position, the IT Systems Engineer II will be supporting the Public Sector Solution Integration team and its specialized customers. Responsible for participating in multiple team environments and supporting efforts for all aspects of system integration including design, needs analysis, design review, testing, implementation, and validation.
Maintain configuration management of cabinets and systems for integration and deployment of telecommunication equipment and infrastructure for a nationwide network. Performance will primarily occur in a laboratory environment. The duties will include (but not limited to): system integration and configuration, equipment tracking and grouping, as well as RMA replacement and pre-deployment requirements, close work orders requiring pre-configuration of equipment, contribute and maintain documentation related to aforementioned responsibilities. Optimize and coordinate verification lab lifecycle activities (from equipment receipt, to integration, to deployment).
The responsibilities of this position will continue to grow as additional portions of the environment are accredited and achieve operational status, and as additional customer groups are added.
**The Main Responsibilities**
Create and maintain reports for patch compliance and system audit data.
Participate in ongoing operational projects.
Provide recommendations for system automation.
Troubleshoot hardware and software issues as they arise; document issues and associated resolutions.
Participate in OS patch management and coordination.
Perform ongoing maintenance and administration of assigned systems.
Ensure adherence to policies, processes, and procedures within areas of responsibility.
Assist with the execution of projects related to areas of responsibility.
Evaluate, build, integrate, test, and prepare systems for operational use and patches for rapid remediation and deployment.
Follow operational documentation including guidelines, policies, processes, and standards.
Read and interpret engineering documentation (e.g., Scope of Work and Engineer Design Package); provide feedback and corrections through redlining.
Interpret, follow, and critique Method of Procedure (MOP) related to any job function or equipment for which technicians are responsible.
**What We Look For in a Candidate**
**Basic Qualifications** :
Knowledge and experience should include computer network and IT system operations.
Knowledge and experience in system architecture and engineering disciplines. Specific technical knowledge of enterprise-level networking and network security.
Available 24/7 for Network Outages and Maintenance window work as needed.
Must be willing to work rotating, on-call, and or work after hours as needed.
Candidate must be a US Citizen.
Minimal travel may be required.
**Preferred Qualifications** :
Bachelor's degree and/or advanced degree in Electrical/Computer Engineering or Computer Science and experience, or a strong interest in, the cybersecurity field.
2+ years of experience in Information Security, Information Assurance (IA), or Cyber Security programs.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$69,694 - $92,925 in these states: CO
$73,013 - $97,350 in these states: VA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
Requisition #: 341159
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$73k-97.4k yearly 13d ago
Power Systems Engineer (KY)
Excel Engineering
Technical support engineer job in Lexington, KY
Full-time Description
Excel Engineering is seeking a team-oriented, highly motivated Power Systems Engineer in our Power System Studies group. We offer full service Electrical and Control System Engineering Consulting services in the US and abroad.
Since 1990, Excel Engineering has grown and expanded its service offerings by providing client-focused, engineering solutions. We offer full-service Control Systems, Facilities Electrical, Power System Studies, and Transmission Studies Engineering Consulting services in the US and abroad.
Primary Responsibilities
The Engineer will be expected to use their knowledge of electrical systems and applicable standards to perform the following tasks including, but not limited to:
Perform Arc Flash Evaluation to determine the incident energy and arc flash boundary for each location in a power system using NEC 110.16, NFPA 70E, IEEE 1584, and NESC (OSHA 1910.269 Appendix E) standards or requirements.
Review and recommend trip times for protective devices.
Determine and recommend protective clothing requirements based on study output.
Make recommendations to reduce fault clearing times or arc flash hazards based on system changes or other mitigation strategies.
Perform power system modeling and analysis, including gathering field data.
Perform CAD drafting on projects.
Determine and review Load flow, short circuit, and TCC curves for system optimization.
Perform electrical calculations and circuit/system analysis.
Becomes proficient in the understanding of the National Electrical Code (NEC), as well as the following software: AutoCAD, SKM, ETAP, and Easy Power.
Requirements
Education and Experience
Bachelor's in electrical engineering (power discipline) from an ABET Accredited Institution
Cumulative GPA of 3.0 or higher on a 4.0 scale.
Five (5+) years of experience with Arc Flash Analysis and NFPA70E
Professional Engineering License or ability to obtain within one year highly preferred
Qualifications
Demonstrated knowledge and use of SKM PowerTools software or other modeling software.
Experience with electrical fault calculations, load flow, coordination, and arc flash hazards.
Understanding and use of NFPA70E.
Demonstrated knowledge and use of AutoCAD software.
Strong computer skills and proficiency with Microsoft Office.
Willing to travel up to 30% of the time.
Preferred Qualifications
Knowledge of arc flash hazards and OSHA standards.
Five years of hands-on experience with residential, commercial, or industrial electrical systems.
Knowledge and familiarity with the National Electric Code (NEC).
Additional Skills Applicable to the Role
Excellent interpersonal skills, as well as verbal and written communications.
Ability to work collaboratively with individuals at all levels of the Company in a team environment.
Attention to detail.
Excel Engineering Offers
Competitive Compensation
Continuing education and on the job training
Retirement plan - 401(k) matching
Competitive, comprehensive insurance package
Wellness program
Paid time off
Flexible schedule and work environment!
Excel Engineering is focused on cultivating a high performing culture where a service oriented approach, continuous improvement and goal orientation are valued. If you enjoy working in a fast paced, challenging and rewarding environment, Excel Engineering is for you!
Excel Engineering, Inc. is an Equal Opportunity Employer. Applicants will receive consideration for employment regardless of their race, color, religion, national origin, sex, sexual orientation, disability, age, veteran status, marital status, or status with regard to public assistance.
In our commitment to diversity, equity, and inclusion, we strongly encourage applicants from populations that are underrepresented in the engineering field to apply. For applicants who need an accommodation to apply, please contact human resources at ********************.
$63k-83k yearly est. 60d+ ago
Systems Engineer
Butler Technical Group
Technical support engineer job in Lexington, KY
12+ contract DOD Active Secret Required Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. Analyses are performed at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal.
Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints.
Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications
____________________________________________________________________
Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity for the benefit of our employees, our customers, and the communities where we are located. Employment with Butler America Aerospace, LLC. is governed on the basis of qualifications and competence without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.
How much does a technical support engineer earn in Lexington, KY?
The average technical support engineer in Lexington, KY earns between $49,000 and $95,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Lexington, KY