Technical support engineer jobs in Louisiana - 1,038 jobs

Essential Duties & Responsibilities: Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements Schedule and complete installations, patches and upgrades Perform on-the-spot client/server maintenance and troubleshooting Application support and troubleshooting of MS Windows platforms Provide user support in the installation, setup and maintenance of MS Office Application Suite and its components Able and willing to be part of a call-out schedule to provide troubleshooting and resolution activities both remotely and at location (when required) Ability to work independently in a fast-paced environment Follow John H. Carter Co., Inc. policies, procedures and methodologies. Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise. Basic TCP/IP network troubleshooting, system installation /integration /implementation of new hardware and software components, run programs per standard operating procedures, print reports, and other tasks as directed by the IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************

Responsibilities · In-person and remote support for all employees' laptops, phones, tablets, computers, cameras, scanners, printers, POS terminals and peripherals · Troubleshoot, diagnose, and resolve technical hardware and/or software issues in a timely manner · Repair or replace faulty hardware components such as hard drives, memory modules or network cards · Liaise with external vendors for procurement of IT equipment, software licenses, and warranty services · Ensure compliance with IT policies, procedures and regulatory requirements related to data security and privacy. · Assist with device provisioning and account administration for all onboarding and offboarding staff requests · Assist when needed with the support of offices servers and network infrastructure · Provide needed information on IT products or services · Keep record of problems and their resolution · Provide feedback on processes and make recommendations on areas to improve · Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting · Perform routine maintenance tasks such as updates, patches and system monitoring to ensure optimal performance · Provide training and technical guidance to end users on using software applications and tools effectively · Maintain accurate records of technical issues and solutions for future reference and knowledge sharing · Assist with relocating computer equipment, when necessary, both for Laredo and Rio Grande Valley locations · Understand about LANs, WANs and Wireless Networks · Ability to prioritize and manage multiple tasks in a high-energy environment · Redirect unresolved issues to the next level of support personnel This is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. ARIVA Group reserves the right to change or modify job duties as necessary based on business necessity. Qualifications Qualifications Technical Knowledge: Hardware and software support: (installation, configuration, maintenance of PCs, laptops, printers). Operating systems: Windows (client and server), mac OS, and Linux. Basic networking: TCP/IP, DNS, DHCP, VPN, router/switch configuration. Active Directory: user management, Group Policies (GPOs), organizational units. Microsoft 365: user support, Exchange Online, OneDrive, Teams. Ticketing tools: Spiceworks. Basic security: antivirus, firewalls, security best practices. Virtualization knowledge: VMware or Hyper-V (desirable). Remote support: tools such as TeamViewer, AnyDesk, Remote Desktop. This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. ARIVA Group reserves the right to change or modify job duties as necessary based on business necessity.

To admit and be primarily responsible for transfer students, collect, review, process and code admissions applications for input in AdmissionPros and Banner systems. The applicant will be responsible for entering all transfer credits in a timely manner. The qualified candidate must provide service to meet goals and academic needs of Grambling State University. Job Duties & Responsibilities * Utilize AdmissionPros and Banner system by providing statistical/data reports as requested * Run weekly data reports for Director of Admissions and AVP of Enrollment Management * Batch and print all admissions letters for incoming students * Assume responsibility for the online application process for transfer students (push applications and correspond with follow-up communication) * Manage the Banner 9 system identifying and patching defects, ensure maintenance of the system * Assist with training staff on entering transfer credits and processing transfer student applications * Collect, review, process, and code transfer transcripts from Parchment, Clearinghouse, ScribOrder to enter into Banner system * Correspond with transfer students ensuring full compliance for the admissions process * Travel to community colleges and colleges/universities with established MOUs to recruit students * Perform other duties as assigned by the Director of Admissions, Assistant Directors, and AVP of Enrollment Management Qualifications Minimum: * Bachelor's degree is required * Posses effective communication skills both written and orally Preferred: * Experience in high education admissions and student recruitment * Ability to analyze academic transcripts Supplemental Information Applications without the following will not be considered complete. * Cover Letter * Resume * Transcript(s) if applicable * Curriculum Vitae if applicable Review of applications will begin October 28, 2025 and continue until position is filled.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Centric is committed to creating, encouraging, and nurturing a safe and inclusive work environment. These same standards are expected of each of our employees. Centric values and celebrates diversity in the workplace and we welcome those with unique backgrounds, working styles, and skillsets. Our culture recognizes and embraces each person's unique contribution to our success, and empowers our team to connect, belong and grow, so that we can better serve our members and community. Role: To provide support and training to Credit Union personnel in the use of office automation products, personal computers, on-line application systems, user-based peripherals, etc. Essential Functions & Responsibilities: 30% Serve as the first level contact for IT helpdesk. Perform remote and in person troubleshooting through available diagnostic tools using helpdesk ticketing system. Assists in troubleshooting, maintenance, and repair of PCs, printers, terminals, etc., coordinating with technical support and vendors as necessary; coordinates with other IT staff to resolve hardware, server, software, and network problems. 30% Provides on-going support to all Credit Union staff in the use of end-user hardware and software products; provides limited assistance to users developing applications with the standard user products; notifies users of new useful features available through product updates. 15% Installs end-user hardware and PC software; assures that Credit Union employees know how to care for and maintain their terminals, printers, and PCs and understand procedures for data backup, network access and information security. 10% Assures administrative control over the end-user hardware and software assets of the Credit Union, as well as related supplies and accessories, through maintenance of inventories, files, logs. 10% Train Credit Union staff to use standard PC-based office automation software tools by providing formal training and coordinating third-party training providers. 5% Performs other related duties as assigned. Performance Measurements: 1. To provide support to Credit Union personnel in the use of hardware and software products through IT helpdesk ticketing system. 2. To assist when problems occur with hardware and solve within 24 hours. 3. To ensure personnel adequately trained to use office hardware to improve Credit Union efficiency. 4. To maintain inventory of Credit Union's hardware and software within 5 days of any changes. 5. To provide friendly, professional and accurate service and support to all members and associates. Knowledge and Skills: Experience Five to ten years of similar or related experience. Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. Interpersonal Skills Motivating or influencing others is a material part of the job. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. The role requires a significant level of trust or diplomacy. Other Skills • Knowledge of information security, office automation products, word processing, spreadsheet, e-mail, personal computers, PC operating systems and peripheral equipment. • Must be able to work and travel independently and use general office equipment. • Ability to discuss technical issues effectively with other IT professionals as well as non-technical users. • Must be able to work and travel independently and use general office equipment • Demonstrated analytical and problem-solving skills. • Ability to work and travel independently and use general office equipment, give speeches and make presentations. Physical Requirements Be able to lift up to 50 lbs.

Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of aHelp Desk Support Level IITechnician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Shreveport, LA

Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment. Essential Duties/Responsibilities Oversees, installs and maintains all computer systems. Works with users to create and manage network interconnections. Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications. Assists users with transitions to new computerized systems as well as new telecommunication systems. Evaluates, answers inquiries, diagnoses and resolves operational problems. Provides support for employee-owned devices. Provides support for all interdepartmental and centralized applications. Maintains records on computer equipment and peripherals. Updates knowledge of system hardware and software and recommends upgrades when necessary. Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance. Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options. Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed. Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment. This position requires regular use of a personal mobile device such as a smartphone or tablet. Other Duties/Responsibilities Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager. Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards. Job Qualifications Knowledge, Skill, and Ability: Ability to work independently and prioritize tasks/goals for self and others. Ability to work in a team environment with shared responsibilities. Effective written and verbal communication skills with individuals and groups at all professional levels. Effective and creative negotiator and problem solver. Possession of a valid driver's license and ability to meet Imagine! driving requirements. Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11. Microsoft server versions 2008, 2012 and 2016, 2022, and later. Microsoft SQL server versions 2003, 2012, 2016 and later. Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools. Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation. Familiarity with Active Directory and IT service management tools/ticketing systems. Strong understanding of networking, security practices, and data protection. Training/Education: Bachelors degree in related field preferred. Certificates in IT related training accepted Ability and willingness to successfully complete Imagine training requirements. Experience: Combination of education and experience also considered. 2 years of troubleshooting or help desk experience preferred. Working Environment/Physical Activities Working conditions varies by location. Keyboard and mouse use: Up to 7 hours daily. Clear speaking and hearing for communication. Lifting: Up to 30 lbs independently, 60 lbs with assistance. Force exertion: Up to 15 lbs occasionally. Frequent sitting, repetitive motions, kneeling, twisting, and bending. Travel: Ability to drive to offsite locations for hardware delivery and user support. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice. Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse

Job DescriptionSalary: Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by The Times-Picayune for seven years straight. We are especially proud of this recognition as its based on feedback from our own team. We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment. Essential Duties and Responsibilities: Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more. Manage deployment for enterprise-level workstations and tablets. Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers. Work with users to clarify information and set proper expectations. Report client or quality concerns to management. Active Directory user management. Collaborate with team members to support client needs and service delivery goals. Other responsibilities as assigned. Requirements: Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted). Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite. At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+) Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing. Ability to lift and transport computers and IT equipment as needed Valid drivers license, reliable transportation, and willingness to travel to client sites within the region. Ability to prioritize tasks and manage time effectively. Team-oriented mindset and customer-first attitude. Completion of some college coursework in IT, computer science, or a related field (degree preferred). Beneficial Knowledge: Experience with current versions of Windows Server. Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus. Compensation & Benefits: Competitive salary and performance-based bonuses Medical, dental, and vision insurance 401(k) plan with company match Paid vacation, sick leave, and holidays Certification and mileage reimbursement Professional development opportunities and company-sponsored events Friendly, business-casual work environment Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionRole : End User Technical Support Analyst (Desktop Support) Duration: Longterm Scope: • Responsible for advanced field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems. • Responsible for basic field support hardware and software device support including troubleshooting, hardware replacement, applying prebuilt image packages. • Responsible for remote software and device support and problem resolution, which includes advanced troubleshooting, installation and configuration. Expertise and/or relevant experience in the following areas are mandatory: • Active Directory Domain Services • Windows Imaging and Driver Management • User Profile analysis and migration • Customer Service Skills • Advanced troubleshooting with basic hardware and software components Expertise and/or relevant experience in the following areas are desirable but not mandatory: • Experience in deployments with Microsoft System Center Configuration Manager • Desktop and Mobile Device imaging and user transition • Third party software to be migrated and handled on a case-by-case basis Powered by JazzHR XklewyJoLC

Are you interested in joining a collaborative team at a fast-moving AM200 law firm that offers a small firm atmosphere? Would you like to work with professionals dedicated to delivering top-quality representation for clients? Are you seeking an office environment where your contributions are valued and appreciated? Butler Snow LLP is currently seeking an experienced IT Support Analyst to join one of our office locations: Birmingham, AL, Austin, TX or Baton Rouge, LA. Take your career to new horizons and come work with us! What you would do: * Diagnose and resolve issues associated with Firm software applications and operating systems * Diagnose and resolve firm owned hardware device issues (terminals, desktops, laptops, conference room technology, phone handsets) * Create knowledgebase KB articles, as required to equip Helpdesk to resolve issues in the future without requiring escalation * Work with other IT teams to track recurring technology issues to resolution * Effectively utilize vendor support as needed * Identify and recommend production customizations and enhancements * Assist with implementation of new technology deployments or upgrades * Special projects as assigned by either the IT Support Manager or Chief Information Officer * Participate in after-hours on-call rotation for Helpdesk emergency tickets * Configuring integrated conference room technology, including equipment installation and troubleshooting What you bring: * Minimum of 2-3 years of experience in IT support * Strong problem solving and analytical skills, organizational skills, and attention to detail * Ability to work under short deadlines and demanding environments * Excellent customer service skills are a must. Daily interface with end-users will require someone with patience and understanding while assisting with issues * Prioritize providing a solution to the requester minimizing disruption, but tracking long term issues to full resolution to avoid future recurrences * Exhibit good judgment, diplomacy, and tact while working with both internal and external contacts * Maintain a high level of professionalism, integrity, and discretion in interactions with internal and external contacts * Able to organize and prioritize personal workload in a fast-paced work environment * Working knowledge of various operating platforms ex. (Windows, MacOS, iOS, Android) * Excellent oral and written communication skills. What you gain: * A phenomenal team in an extraordinary firm * Ability to grow professionally and personally * Excellent benefits: * Medical, Dental and Vision with wellness component * Free Telehealth coverage * Short- and Long-Term Disability * Pet Insurance * 401K and profit sharing (after completion of eligibility requirements) * Generous Paid Time Off Plus Paid Holidays * Tuition Reimbursement * In-house training and development If you like to learn new skills, take initiative, and solve problems and do not wait to be asked, this may be the role for you. Butler Snow is a values-driven organization with a strong sense of community. We are actively involved in community projects in our 25 plus offices throughout the United States through the Butler Snow Foundation. At Butler Snow, we believe inclusion is a key driver of innovation and creativity. We have long been committed to fostering, maintaining, and celebrating an environment where creative solutions and new ideas are welcomed. We believe our diverse workforce contributes to our competitive advantage. 002

Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and Responsibilities Load various software updates Provide maintenance on various computer hardware Maintain organization and cleanliness in the operations room Track inventory of computer-related supplies Answer Help Desk Calls professionally and courtesily All other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must successfully pass a criminal background check Must be at least 18 years of age Detailed knowledge of Microsoft workstation operation systems Excellent problem-solving skills, including the use of remote management systems Able to work days, nights, weekends, and holidays as needed Education and/or Experience High School Diploma or equivalent, college preferred 1-3 years of working experience within PC support Extensive experience installing, maintaining, and upgrading Microsoft applications Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Responsibilities * Ensure production area is safe to work, productive and has required inventory * Maintain production machines and equipment * Ensure equipment and work floor is clean, safe, and well-maintained Required Qualifications * Strong Communication skills * Ability to follow instructions * Good organization skills * Forklift experience * Familiar with documents, including but not limited to bill of lading and packing slips * Basic computer skills Preferred Qualifications * Current Zachry or Zachry ROF'ed employee. * Knowledge of production * Problem Solving Skills Physical Requirements * Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.

Responsibilities Ensure production area is safe to work, productive and has required inventory Maintain production machines and equipment Ensure equipment and work floor is clean, safe, and well-maintained Required Qualifications Strong Communication skills Ability to follow instructions Good organization skills Forklift experience Familiar with documents, including but not limited to bill of lading and packing slips Basic computer skills Preferred Qualifications Current Zachry or Zachry ROF'ed employee. Knowledge of production Problem Solving Skills Physical Requirements Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.

Title: IT Support Specialist - OMNI Department: Information Technology * Manage and resolve Tier II/Tier III IT tickets using the Halo ITSM ticketing system, prioritizing based on urgency, documenting solutions thoroughly, and communicating updates via Microsoft Teams. * Provide advanced support for applications including DocuWare (document management) and Intune (device management), including configuration, troubleshooting, and user training, with a strong emphasis on leveraging Intune MDM for mobile device management. * Manage email distribution lists, file management, and Active Directory (AD) administration tasks, such as user account management, group policies, and permissions. * Troubleshoot and support specialized hardware and software, including driver tablets for water hauling operations, mechanic programs, desktops, laptops, mobile devices, printers, and VoIP systems. * Offer training and escalation support to the Help Desk I position, mentoring on advanced resolutions and best practices. * Collaborate with the networking team for connectivity issues (without performing network programming), systems administrator for server-related tasks, field IT for on-site support, and developer for custom application integrations. * Independently diagnose and resolve complex hardware, software, and connectivity issues across Windows OS, Microsoft Office 365, remote desktop tools, and industry-specific tools, escalating only 5% of cases to third-party vendors. * Apply knowledge of best security practices to maintain secure systems and respond effectively to security events (e.g., unauthorized access attempts, malware incidents), escalating advanced incidents to the Security team or third-party support. * Perform routine maintenance, including system updates, backups, inventory tracking, and data cleanup (e.g., organizing records, removing redundancies) to improve efficiency. * Assist with IT audits, compliance checks, and process improvements, sharing all calls and tickets within the team to foster collective knowledge. * Participate in a biweekly on-call rotation to provide after-hours support for urgent issues and contribute to documentation of IT procedures and knowledge base articles. * The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the Company. Requirements Required Experience / Qualifications: * 3+ years of experience in Tier II/Tier III IT support roles, preferably in a small team environment within the oil and gas industry or similar, related to water hauling, trucking, or other energy services. * Proficiency with an IT ticketing system, Microsoft Teams, and documentation tools for tracking resolutions and creating knowledge base entries. * Experience supporting mobile devices (e.g., driver tablets), industry-specific software (e.g., mechanic programs), email distribution, and file management systems. * Excellent troubleshooting skills across: * Hardware (desktops, laptops, peripherals, mobile devices). * Software (Windows OS, Microsoft Office 365, intune, Docuware). * Networking basics (TCP/IP, VLANs, Wi-Fi troubleshooting, diagnosing connectivity issues). * Knowledge of best security practices (e.g., secure configuration, access controls) and ability to respond to security events (e.g., unauthorized access attempts, malware incidents). * Self-starter with strong prioritization, time-management, and independent problem-solving abilities to handle dynamic workloads and resolve 95% of issues without escalation. * Excellent communication skills to explain technical solutions to non-technical users, provide training, and collaborate across teams. * Ability to work in a shared environment where all tickets and calls are visible and discussed team-wide. * Availability for a biweekly on-call rotation to address critical after-hours issues.(Current volume is low) Preferred Experience/Qualifications: * Strong proficiency with Intune MDM for managing mobile devices, policies, and security configurations. * Certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified: Azure Administrator Associate. * Strong Active Directory (AD) management skills, including user/group administration, permissions, and basic scripting. * Experience with surveillance systems (e.g., IP cameras) or industrial IoT devices in trucking or water hauling contexts. * Familiarity with process improvement, and data cleanup * Knowledge of energy services or water hauling industry challenges (e.g., ruggedized equipment, fleet tracking, mobile operations). Apply Now

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Wampold Companies is a local Top 100 property management company located in Baton Rouge. requires excellent troubleshooting and communication skills. Work includes basic troubleshooting of hardware, software, and network devices, remote support of multiple locations, and user onboarding\offboarding. Familiarity with the M365 Suite is preferred.

Rubicon is seeking a Operations Support Engineer supporting the Polyurethanes Division located in Geismar. Job Scope Troubleshoot problems with chemical manufacturing processes in their assigned areas. Support unit turnarounds and commission process improvements. Evaluate process equipment and processes to identify ways to optimize performance and assure compliance with safety and environmental regulations. Monitor performance of processes throughout reaction and purification steps to determine interaction of process variables such as temperature, pressure, residence time, composition. Design replacement equipment and plan layout of new equipment. Design monitoring and control systems improvements based on data trending and analysis. In summary, as the Operations Support Engineer, you will: The main challenge of the position is to assist in improving and optimizing operations within the assigned process production areas. The ability to tell when something is wrong or is likely to go wrong. Choosing the right mathematical methods and formulas to solve a problem. Appling general rules to specific problems to make sensible recommendations. Combining pieces of information to form general rules and find hidden relationships. Communicate information and ideas so that others will understand. In problem solving, the general approach and specific activities will be agreed with the Team Leader and results will be closely reviewed. Accountability: This position is accountable for: Working in a safe manner, reporting and investigating unsafe conditions or actions, Working within Rubicon's guidelines for professional and ethical conduct, Determining causes of operational problems or failures, Evaluating characteristics of process equipment and systems, Proposing improved operating methods, Monitoring the productivity and cost efficiency of assigned unit(s), Providing support for operations to assist troubleshooting difficult issues requiring technical support, Becoming technically proficient in the assigned process(es), Serving as process representative for MOC's, PHA's, LoPA's, and interfacing with other departments, Design improvements to processing systems within assigned unit(s), Understanding and complying with safety and environmental regulations, Identifying areas for professional development and growth. Qualifications You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus. The candidate must have an unrestricted right to work for Rubicon in the United States. Minimum Qualifications B.S. in Chemical Engineering. Minimum of 3 years experience required. Knowledge of chemical composition and properties of the chemicals used and an understanding of chemical reactions they undergo, Knowledge of raw materials, production processes, quality control, and costs, Knowledge of design techniques, tools, and principles involved in the processing of chemicals from raw materials to final products an awareness of all assigned processes, including auxiliary units knowledge of geometry, calculus, probability, statistics and their applications, trained in or capable of learning Aspen simulation software, advanced excel techniques, regression analysis, and developing and understanding PFD's and P&ID's The position is 100% technical. Rubicon is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, age, or any other protected characteristic. All unsolicited resumes presented by recruitment agencies are treated as pro bono information or service and will not be compensated. Rubicon is aware of scams involving fraudulent job offers. We do not make job offers until after a candidate has submitted a job application and has participated in an interview. Please be advised that any job offer that requires payment or requires you to deposit a check is likely a scam. If you have questions about any open positions at Rubicon, please visit our Careers website at ************************* Additional Locations: