Technical support engineer jobs in Madison, WI - 209 jobs

Home / Employment / Technology Support Specialist DESCRIPTION OF JOB: The Technology Support Specialist provides high-quality and timely technical support for end user computer systems, software, instructional technology and related peripheral equipment in use at Edgewood University Use 'Best Practice" methods as defined by internal knowledge base articles, university policies, and industry standards in pursuit of the support of our academic technology environment. Responsibilities: * Customer service skills, to include face-to-face, audio and text communications. * Support and maintain desktop computing, instructional technology equipment and related hardware and software on Edgewood University campus(s). * Technical support for multi-media, Special Event related activities as required by the Information Technology Services Office. * Basic technical support for telephone and swipe card security equipment. * Must be able to work evenings and weekends on as needed basis as required by Special Event technology support assigned by the Service Desk Manager. * Assist in set up and implementation of new technology on campus. * Aid in the training of Faculty and Staff concerning hardware and software available. * Provide Faculty and Staff with technical support to resolve questions and problems. * Work with leadership in the documentation of procedures. * Comply with software licensing practices for all areas of the university. * Help coordinate office staff and work-study Students in support of our computer help desk and computer labs and classrooms as requested by the Supervisors of the Office. * Must be able to work non-standard hours on a regularly scheduled basis as set forth by the area Supervisor. * Provide orientation for students or staff when requested by Supervisor. * Assist the senior office staff and its management as requested. ADDITIONAL JOB FUNCTIONS (training provided) * Knowledge and operation of service desk software and procedures. * Knowledge and operation of check-out module and procedures. * Knowledge and operation of AV production technology and procedures. * Ability to monitor, train, and assist work-study students in the overall requirements of Technology Assistance Center operation. * Complete competence in all other duties required as first contact: * Ability to efficiently diagnose and troubleshoot issues involving but not limited to: * Office technology, including desktop computers and peripherals. * Printer and copier usage and problems. * Desktop software usage and problems. * Level 1 infrastructure connectivity. * Heartland 1Card technology limited to swipes and cards. * Competency in PC software and hardware installation, including peripherals. * Familiarity with campus technology and requirements. * Basic knowledge of network file sharing and software architecture. * Basic knowledge of TCP-IP switch and server architecture on campus. JOB QUALIFICATIONS Necessary Education or Work Experience: * Two-year degree in Information Technology Systems or related professional experience. * Must be able to work independently with minimum supervision with the ability to coordinate with individuals from other departments to accomplish required tasks and objectives. Required Knowledge and Skills: * Overall Proficient skill-level in Microsoft Office, which includes: Word, Excel, Power Point, Outlook, and basic computer concepts. * Willingness and ability to learn new software * Multicultural Competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. * Good learning, creative and conceptual skills in order to assist users in supporting "Best Practice" use of technology. * Pleasant personality and ability to relate to many types of people. * Ability to learn independently and grow in a dynamically changing environment. * Familiarity with current core technologies in use at Edgewood University: * Microsoft Office applications. * Microsoft Windows desktop operating system. * Adobe family of graphics and multi-media software. * MacOS operating systems. * Network printing technologies * General IP networking technologies. * General computer hardware technologies. * General analog and digital audio and video multi-media technologies. * General telephone equipment & technologies. * Other Qualifications: Edgewood University, a Catholic college sponsored by the Dominican Sisters of Sinsinawa, is an Equal Opportunity Employer, committed to academic excellence through diversity in its faculty, staff, and students. Candidates must demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women and racial and ethnic minorities are especially encouraged to apply. The selected candidate must actively support the mission of the College by working with faculty, staff and students to share in our core values - truth, compassion, justice, partnership, and community. Must be authorized to work lawfully in the United States without Employer Sponsorship. First consideration will be given to application materials received by January 30, 2026. How to Apply Send one PDF document which includes cover letter, resume, and references with a subject line that includes the position code TESS: Edgewood University Human Resources - TESS 1000 Edgewood College Drive Madison, WI 53711 E-mail: *************************** Equal Opportunity Employer

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Sophisticated Work. In a Great City. Making a Difference. The State of Wisconsin Investment Board (SWIB) manages more than $162 billion in assets, including those of the fully-funded Wisconsin Retirement System (WRS). SWIB operates at a level more often seen in top-tier global asset managers than in typical public pension funds. SWIB is a home for top talent. Approximately 61 percent of SWIB's investment professionals are Chartered Financial Analyst (CFA) charterholders. The City of Madison, the state capitol and home of Wisconsin's flagship university, makes regular appearances on lists of best places to live, eat, and play. SWIB offers a modern workspace, hybrid work options, and competitive compensation and benefits. Serving over 692,000 WRS beneficiaries, SWIB is driven by a clear mission: securing the financial future of those who serve Wisconsin. When you work at SWIB, you know your work matters. Job Description: About the Team The Technology Team at SWIB designs, implements, and operates best-in-class systems and platforms that enable a broad range of investment portfolios and strategies. As a trusted advisor to the business, the team is valued for delivering innovative, reliable, and strategic technology solutions that drive SWIB's continued growth. We leverage technology to achieve enterprise goals, align IT initiatives with future direction, and operate in accordance with industry-leading standards. The Business Integration Team plays a key role in aligning people, processes, and platforms-supporting the transformation of SWIB's investment infrastructure. Position Overview The Technology Support Manager oversees all aspects of the IT Help Desk function within a dynamic financial services organization. This role is responsible for leading and developing the help desk team to deliver timely, professional, and technically robust support to end users. The successful candidate will ensure the stability and performance of desktop, laptop, Citrix/AVD, and peripheral environments, while driving the adoption of ITIL-aligned service management best practices. We are seeking a technically proficient and customer-focused leader who can elevate the technical capabilities of the support team. This includes mentoring staff on advanced troubleshooting, endpoint management, automation, and enterprise toolsets. The ideal candidate brings hands-on experience supporting complex enterprise environments-particularly within the financial sector-and is adept at bridging the gap between user needs and technical solutions. Essential activities: Help Desk Operations Lead, coach, and mentor the help desk team to provide high-quality, customer-centric IT support. Oversee daily operations of the help desk, ensuring SLAs are met and service levels are consistently maintained. Track and report key performance metrics, including mean time to respond (MTTR), mean time to resolve (MTTRs), ticket volume trends, and customer satisfaction. Endpoint Management Manage standard desktop and laptop images for deployment, ensuring security, compliance, and optimal performance. Oversee configuration, installation, and maintenance of desktop software and hardware. Ensure patch management and endpoint protection are implemented consistently. Management of tools used in provisioning software such as InTune, SCCM, JAMF, Deep experience with GPOs and overall end device security management. Application Support Support and maintain industry-standard financial applications such as Charles River, Bloomberg, FactSet, and other trading and research tools. Collaborate with application owners and vendors to ensure reliable performance and timely updates. AV and Collaboration Tools Manage and maintain conference room audiovisual (AV) systems, video conferencing platforms, and collaboration tools through third party support vendors. Troubleshoot AV issues and ensure seamless meeting experiences for employees and executives. Service Management & ITIL Framework Implement and manage ITIL-based processes, including incident, request, and problem management. Develop and maintain an IT service catalog, ensuring users have clear visibility into available IT services. Continuously improve help desk processes using ITIL best practices and automation. Customer Experience Foster a culture of responsiveness, empathy, and accountability across the help desk team. Maintain open communication with users and business partners to ensure IT services meet organizational needs. Vendor management / IT Purchasing Manage strategic relationships with software and hardware vendors to ensure optimal service delivery, product support, and alignment with organizational needs. Manage and monitor contracts and their expirations, while allocating infrastructure expenses to the appropriate infrastructure budget. The ideal candidate brings a strategic mindset, hands-on architectural expertise, and a passion for transforming enterprise capabilities. Leadership & Management Skills Proven ability to lead, coach, and develop high-performing teams of IT support professionals and analysts. Strong background in incident management, escalation handling, and customer service excellence. Demonstrated ability to partner with business leaders to align IT support with organizational goals. Experience developing and managing budgets, staffing plans, and vendor relationships. Skilled at change management and fostering a culture of continuous improvement. Excellent communication skills - able to translate technical issues into business terms for non-technical stakeholders. Qualifications include: Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; advanced degree or industry certifications strongly preferred. 8+ years of progressive experience in enterprise infrastructure and or service desk support environments ideally in investment management or financial services. Experience supporting financial services technology environments, including trading, research, and analytics platforms. Experience managing enterprise-level IT support operations across multiple locations or business units. Strong knowledge of ITIL framework; ITIL Foundation certification preferred. Demonstrated experience with help desk metrics and reporting (e.g., MTTR, first call resolution). Experience managing ticketing and IT service management platforms (e.g.,Jira Service Management). Familiarity with identity and access management (IAM), Active Directory, and multi-factor authentication (MFA) systems. Strong understanding of enterprise IT environments, including Windows, mac OS, mobile device management (MDM), and Microsoft 365 ecosystem. Proficiency in endpoint management tools (e.g., SCCM, Intune, Jamf). Proficient in Windows Desktop and Server operating systems Knowledgeable in networking and WiFi systems Excellent interpersonal and communication skills, with a strong customer service orientation. Ability to manage multiple priorities in a fast-paced, high-stakes environment. Experience supporting platforms running both on-prem and in the cloud. Proven track record of managing and leading high-performing support teams in a 24x6 environment. Excellent problem-solving skills and the ability to think strategically and analytically. SWIB Offers: Competitive total cash compensation, based on AON (formerly McLagan) industry benchmarks Comprehensive benefits package Educational and training opportunities Tuition reimbursement Challenging work in a professional environment Hybrid work environment The position requires U.S. work authorization.Pursuant to our Hybrid Remote Work Policy, all staff have the flexibility to work remotely, but are required to have a weekly presence in our offices, the frequency of which is dependent on their distance from office. Staff are not required to reside locally; however, we offer relocation reimbursement to the Dane County area per our policy.All SWIB employees are subject to SWIB's Ethics Policy and Personal Trade Approvals Policy. These policies include restrictions on outside business activities and employment and have limits on personal trading. You may request copies of these policies from SWIB's talent acquisition team and any questions can be answered by SWIB's compliance team.

Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position We're looking for a detail-oriented Help Desk Technician to provide front line support for our users across a hybrid Windows Active Directory and Microsoft Entra ID environment. You'll resolve incidents, fulfill service requests, and assist with endpoint configuration and compliance using Microsoft Intune. The ideal candidate is customer focused, calm under pressure, and comfortable troubleshooting across Windows, Microsoft 365, and basic networking. Responsibilities Provide Tier 1-2 support via phone, chat, email, and remote tools; document all work in the ticketing system and meet SLAs. Troubleshoot Windows 11 issues (login, profiles, performance, application errors, updates). Support Microsoft 365 Office suite and basic Exchange Online tasks (mailbox access, distribution lists, shared mailboxes). Assist with account lifecycle in Windows Active Directory (user creation, group membership) and Microsoft Entra ID (cloud accounts, app assignments). Enroll and manage devices using Intune (Windows, iOS/iPadOS, Android): configuration profiles, compliance policies, and feature updates. Assist with OS image creation and deployment, application packaging and installation (Win32/MSIX), and troubleshoot install/update failures. Diagnose and resolve issues with laptops/desktops, docking stations, monitors, webcams, headsets, printers/MFDs. Coordinate warranty/repair, RMA, and hardware inventory updates. Basic troubleshooting of network connectivity (DNS, DHCP, Wi Fi) and remote access clients. Create/update knowledge base articles, quick start guides, and runbooks. Identify recurring issues, propose fixes, and escalate appropriately. Requirements: Technical degree in an information technology related field 1 years in a help desk or desktop support role in a Windows enterprise environment. Hands on experience with Active Directory and Microsoft Entra ID for identity and access tasks. Practical knowledge of Microsoft Intune for device enrollment, policy management, app deployment, and compliance. Proficiency with Windows 11, Microsoft 365 apps, and common endpoint drivers/peripherals. Familiarity with PowerShell for routine administrative tasks (e.g., querying AD users/groups, basic Intune/Graph scripts). Solid grasp of TCP/IP fundamentals, DNS, DHCP, and Wi Fi troubleshooting. Strong communication skills; ability to explain technical topics to non-technical users. Preferred: Bachelor's degree in Computer Science or a related field CompTIA A+, Network+, or Microsoft Certified: MD 102 (Endpoint Administrator) Scripting beyond fundamentals (PowerShell modules like Az, MSGraph, Intune). Exposure to Exchange Online, Teams telephony, Bitlocker and OneDrive sync conflict resolution. Knowledge of Entra ID Connect / Cloud Sync concepts and hybrid identity basics. Familiarity with MacOS basics and mobile device management (iOS/Android) within Intune. #LI-ONSITE Wisconsin pay range $55,000-$67,000 USD Arrowhead provides competitive salaries and an excellent benefit package. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy

Job Description Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Support Specialist. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We also offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI. We'll Provide: A collaborative work environment with the ability to learn about many different industries Salary of $45,000-65,000 Room for professional growth Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage What You'll Do: Provide support to end users via remote support sessions and on-site Provide support for Microsoft technologies including Windows and Office 365• Configure, and deploy new laptop and desktop systems Document incidents and follow resolution procedures Provide exceptional customer service at all times Skills You'll Need: 1-2 years of previous technical support experience Experience with building desktops and troubleshooting hardware issues Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Ability to work a light, rotating on-call schedule Technical curiosity! Associate's or Bachelor's degree in an Information Technology related field is preferred Experience with Active Directory and Group Policy a plus Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Project Description: Provide technical assistance to all customers seeking assistance for hardware, software, application, printing, Network, and Operating System issues.. Job Knowledge, Skills & Abilities Ability to work with diverse customers in a calm, respectful manner to address potentially difficulty situations. Ability to manage and work on multiple priorities or projects. Ability to document standard operating procedural documentation as it pertains for support procedures, and properly assigning unresolved incidents. Ability to effectively multitask and prioritize workload. Effective oral and written communication skills. Top Skills & Years of Experience: Excellent customer service skills At least 2 years of support experience with Windows 10, and Microsoft Office 2019 At least 2 years' experience with Network and Printer troubleshooting Must be proficient is typing skills and be able to multi-task. Nice to have skills: Prior Help Desk experience in a call center environment Previous experience using Incident and Knowledge base systems Desirable to have 2 years support experience with iOS devices Package Details

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Baker Tilly's Industry Applications team develops data-driven technology solutions for clients. Our development philosophy is that we build the best products, most expediently, when the builders are intimately involved in the solutioning. Working with us, expect to ship often, to get outsized ownership over the products you build, and to be a leader in solving our clients problems. For this reason, we prioritize creativity, and a passion for delivering excellence. We typically work with manufacturing clients, though we also get tapped for complicated insurance projects, forensics, and other data-heavy work. Our solutions fundamentally start with the problems we're working to solve with our clients. Accordingly, the tools we leverage vary from use-case to use-case. Our core stack leverages Anvil, and we integrate other solutions and systems as required. Examples include: State-machine driven applications for business process management “Rules Engine” development for measuring and reporting compliance against legislation/regulations Machine learning models for categorization (developed with AWS SageMaker) Text and key term extraction from PDFs Mixed integer linear programming for supply chain optimization modeling Monte Carlo techniques for probabilistic forecasting We're currently recruiting for our Applications Development team. You will: Develop full-stack applications in just Python using Anvil (********************* Bring new solutions to the table, in particular leveraging the AWS ecosystem, and Identify and develop service opportunities to assist Baker Tilly's manufacturing industry and development and community adclients. What we offer you: The chance to own the development process. We use Azure Dev Ops for our project and issue management, but this role is a lot more than “take an issue, open a PR”. We want people excited to own a problem and figure out a solution. A collaborative, engaged team. You'll work closely with analysts, Tableau Developers, and management consultants to help solve our clients' problems. Our team is distributed, but we meet quarterly and make the most of it when we do. Diversity. No two days are alike, depending on the projects you're working on (and the technologies required). The chance to immerse yourself in an up-and-coming framework - Anvil allows full stack development using just Python, and is key to our rapid-development approach. A chance to leave your mark. You will own projects and see them through with our clients. Meanwhile, we are constantly adding to our library of ‘building blocks' so we aren't solving the same problem twice. Successful candidates will meet the following requirements: You have a technical background and genuine interest in computer science and software development. Maybe you got a Bachelor's in Computer Science, or a Master's in Data Science and Analytics, or you have a portfolio of awesome projects. You have at least an intermediate knowledge of Python, or advanced understanding of another high-level language (e.g. Java, C#) You are deep down a “maker” - you just like to build stuff. You have an eye for excellence. You might not be a UI/UX buff, but you know what annoys you, and you strive for an excellent user experience in everything you build. You're a problem solver, and love learning new things to solve new problems. Bonus criteria: You've used the Anvil framework before (show us those hobby projects!) You have 5 plus years building solutions in industry. Maybe these were in a low-code framework, or expansive Excel workbooks, or contributing to full-stack projects, but you've been in the trenches in business application development. You have a background in traditional web development, such as back-end Python frameworks like Django or Flask, Net, or Node JS. You are comfortable with version control using Git, database administration, and DevOps. You are familiar with (and maybe certified in) one of Azure, AWS, or Google Cloud. You've used the Anvil framework before. #LI-JM3 #LI-HYBRID

Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance. This position requires adaptability in a dynamic environment, strong critical thinking abilities, and the capacity to manage multiple systems and communication platforms. Agents will support customers via phone, and email while collaborating cross-functionally with internal teams to ensure successful resolution of customer needs and contribute to continuous improvement initiatives. Responsibilities Customer Support: • Troubleshoot and resolve hardware, software, and connectivity issues, account access, firmware updates, and machine operation concerns. • Manage order-related inquiries such as status updates, shipping issues, returns, service provider visits, cancellations, and warranty or replacement requests. • Accurately document interactions, resolutions, and escalations in the ticketing systems. • Follow established diagnostic protocols, policies, and workflows to ensure consistency and efficiency. • Identify recurring issues and communicate trends or potential product concerns to leads or Tier 2 or leadership. • Meet or exceed departmental KPIs, including response times, resolution rates, quality assurance, and customer satisfaction goals Cross-Functional Collaboration & Internal Support: • Participate in cross-training and skill-building across functional areas to increase departmental flexibility and service coverage. • Collaborate with product development, quality, and logistics teams to ensure continuous feedback on product or process improvements. • Use knowledgebase for all troubleshooting, promotions, known issues, and software updates. Customer Experience & Continuous Improvement: • Demonstrate professionalism and empathy in all customer interactions to build long-term satisfaction and brand loyalty. • Proactively identify opportunities to improve the customer experience and operational workflows. • Support department initiatives related to process refinement, and quality enhancement. • Uphold company values by fostering teamwork, accountability, and integrity across all channels of communication. Requirements Education: • High school diploma or equivalent required. • Advanced degree or certificate preferred Experience: • Minimum 1-2 years of experience in customer service, call center, or technical support environment preferred. • Experience troubleshooting hardware, software, or connected devices strongly preferred. • Experience supporting order management, logistics, or e-commerce processes preferred. • Previous work within the fitness or consumer technology industry is beneficial. Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: • Health & Dental Insurance • Company paid Life Insurance • 401(k) • Time Off benefits • Product discounts • Wellness programs EOE/M/W/Vet/Disability #ZR

Job Description When our technology works, our technicians can focus on what matters most-our customers. We're hiring an IT Support Specialist to be the go-to problem solver who keeps our systems reliable, secure, and user-friendly across our residential service & install teams. RESPONSIBILITIES Provide first-level technical support to end-users via walk-up, phone, email, or ticketing system Troubleshoot and resolve issues related to hardware, software, operating systems, and network connectivity Configure and maintain mobile devices, including iPhones and iPads Perform new user account setup, including provisioning access to systems, email, and required applications Support employee onboarding and offboarding by preparing and recovering IT equipment and access Manage and maintain ServiceTitan and be able to troubleshoot as needed Document support activities, solutions, and procedures Escalate unresolved or complex issues to appropriate technical teams or vendors Monitor system performance and report potential issues proactively Provide basic training and guidance to users on IT tools, security practices, and software usage Participate in IT-related projects and initiatives as assigned This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned Requirements Microsoft 365/Copilot administration experience required 3+ years of experience in the related field Strong technical problem-solving and communication skills Ability to simplify complex issues into easily digestible bullet points BENEFITS Medical Insurance: Health: 50% of the premium is covered by Cardinal Dental: 50% of the premium is covered by Cardinal Life insurance: $10,000 is covered by Cardinal 401K with a 4% Company Match Uniform allowance Paid Continuing Education Paid Holidays & PTO Phone reimbursement New technology, including iPad & access to integrated software OUR CORE VALUES Teamwork: Support the growth & development of team members to achieve personal & professional success Forward Thinking: Continuously educating ourselves to exceed the industry standard Customer First: Going the extra mile to exceed expectations Do What's Right: Uphold the highest standards of honesty & integrity Committed to Excellence: Focused on results & value high performance Cardinal Heating & Air Conditioning is looking for YOU! Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at ******************** Cardinal Heating & Air Conditioning, Inc. is an equal-opportunity employer.

Job DescriptionDescription: Ready to launch your IT career? Join us as an IT Helpdesk Technician and jumpstart your journey with hands-on experience and valuable training. We have openings for an IT Helpdesk Technician to join our team. As an IT Helpdesk Technician, you will be the first point of contact for our employees experiencing IT issues. You will provide level 1 troubleshooting support, ensuring efficient operation of our IT infrastructure and delivering exceptional customer service. Freshpack is a custom cheese packaging company that develops and innovates cheese products and packaging. Our products can be found in all 50 states and in most major retailers. Over the past 25 years, our team has grown from 15 to 240+ employees. It is an exciting time to join our team, as we are poised for substantial growth over the next 3-5 years. Duties/Responsibilities Provide level 1 troubleshooting for IT-related issues across various platforms. Monitor and maintain printers as needed, ensuring minimal downtime. Manage domain accounts, including onboarding new users and offboarding departing employees. Perform routine system maintenance on our fleet of tablets and PCs to ensure optimal performance. Facilitate improvements to our business systems and processes through the use of no and low code workflow tools. Collaborate with the IT team to resolve complex issues and contribute to IT projects. Requirements: Qualifications: Bilingual (English/Spanish) preferred Previous experience in IT support or a related field. Familiarity with troubleshooting Windows and tablet operating systems. Basic understanding of network concepts and printer maintenance. Excellent problem-solving skills and attention to detail. Strong communication and customer service skills. Ability to work independently and manage multiple tasks simultaneously. Schedule 6:00am - 2:30pm M - F, some overtime as needed Benefits Medical, dental, vision insurance & more! 401(k) program Referral program Get paid every Friday!

The IT Network Administrator plays an integral role in ensuring the technological frameworks with the organization are aligned with its overall business strategies. The role requires a unique blend of technical expertise and business acumen, enabling the manager to translate technical concepts into actionable business strategies. Essential Duties and Responsibilities: Checking computer hardware (HDD, mouse, keyboards etc.) to ensure functionality. Setting up workstations with computers and necessary peripheral devices Provide PC support for users, including installing software and system upgrades, providing hardware support, providing internet access, managing anti-virus, and helping train people on new software. Set security levels for users that are appropriate for their jobs. Ensure all data is being backed up. Familiarity with Wide-Area-Networks, various routers and hubs and communication methods including fiber optics, and wireless communication is required. Working Knowledge of Scale Computing is helpful. Manage internet access, restrict users to appropriate sites, and provide e-mail capabilities. Maintain knowledge of various broadband internet options. Develop and maintain local networks in ways that optimize performance. Ensure security and privacy of networks and computer systems. Provide orientation and guidance to users on how to operate new software and computer equipment. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Oversee the implementation and maintenance of business software systems to ensure they meet organizational needs. Liaise between business departments and IT to translate business needs into technical requirements. Design and enforce policies and procedures for the use of business systems to ensure data integrity and security. Coordinate the training of staff on new systems and software to ensure efficient use and adoption. Evaluate and select vendors for business systems solutions, negotiating contracts and managing relationships. Lead the troubleshooting and resolution of system-related issues, ensuring minimal disruption to business operations. Conduct post-implementation reviews to assess the success of business systems projects and identify areas for improvement. Aligns technology and business processes with the company's long-term goals. Through analytical and design expertise, a Business Systems Manager reevaluates and redesigns workflows, systems, and processes for significant improvements in cost, quality, service and speed. Engage with internal and external stakeholders to align system implementations and updates with organizational goals and user needs. Analyze results of system and integrated testing in conjunction with business stakeholders to ensure that all business requirements are met. Other duties as needed Why should YOU work at D&H Industries? You WILL: Receive weekly pay. Be a piece of the puzzle. You can make a difference! Use your mind. We have invested heavily in automation. We have state of the art technology. Come tour our facility to see us in action. We are innovating. Be treated with human dignity. Our supervisors care about our people. Have cross training opportunities. You will be able to learn new skills and have variety in your work. Have opportunities to share YOUR ideas. We want your input! Make your health and wellness a priority. We have an on-site clinic staffed by a Physician Assistant. You can see a doctor during your workday. Be reimbursed up to $1,000 each year for alternative medical treatments like massage therapy, yoga classes and holistic medicine. Receive raises every year if meeting performance expectations. Receive up to $2,000 in tuition reimbursement per year. D&H offers paid holidays including Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve & New Year's Day. D&H also offers medical, dental, vision, 401K, profit sharing, company-paid short-term, long-term disability, life & AD&D insurance, gain sharing bonus, and annual Christmas bonus. Requirements Skills and Competencies: Demonstrated customer service skills and communication skills. Excellent diagnostic and problem-solving skills. Excellent communication ability Outstanding organizational and time-management skills In-depth understanding of diverse computer systems and networks. Education: Associate's degree or two year program with certification in Information systems and three years of experience. Bachelor's degree in Information Systems or related field is preferred. Experience and/or Training: SQL experience (preferred), proven experience as an IT technician or relevant position. Licenses/Certificates: Certification in Microsoft MCSA preferred.

Job DescriptionDescription: IT Systems Engineer - Cloud, Data & Systems Join Certco's IT team and take charge of our cloud infrastructure, enterprise systems, and data integration! If you're a hands-on problem solver with experience in Azure/AWS, ETL, SQL, and virtualization, we want you. Provide advanced support, optimize systems, and help drive our technology forward. What You'll Do: Manage Azure & AWS cloud resources, storage, and virtualized servers Support ETL workflows and SQL databases Provide Tier 1-3 help desk support and participate in on-call rotation Assist with enterprise IT systems design, monitoring, and optimization What You Bring: 3+ years in systems engineering or IT infrastructure Hands-on experience with ETL tools (SSIS, Pentaho, Talend), Azure/AWS, and enterprise storage Strong knowledge of Windows Server, Active Directory, virtualization (VMware/Nutanix), and scripting (PowerShell, Python, SQL) Excellent troubleshooting, communication, and documentation skills Why Join Certco: Collaborative and innovative IT environment Opportunity to work on cloud, data, and enterprise systems Competitive pay, benefits, and room to grow Support local independent grocery stores and work alongside amazing employees in a company culture like no other - an IT role with real impact and heart. Apply now and be part of something special! Requirements: Position Summary This role is responsible for participating in the design, implementation, and maintenance enterprise systems and infrastructure, with a strong focus on data integration, cloud services, and advanced help desk support. The ideal candidate will have hands-on experience with ETL tools, database management, cloud platforms (Azure and AWS), and enterprise storage systems, and server virtualization. Essential Job Functions ETL & Database Management Support ETL tools and workflows for data integration and transformation. Maintain and troubleshoot Microsoft SQL databases to ensure performance and reliability. Cloud Infrastructure Manage and support storage and compute resources in Microsoft Azure, to include health monitoring, capacity and performance, security and compliance, backup and replication, cost tracking, and incidence response. On a monthly basis, review capacity planning, disaster recovery, compliance, and cost optimization. Server Virtualization and Storage Systems Maintain and support Network Attached Storage (NAS) systems for enterprise use. Ensure data integrity, backup, and disaster recovery protocols are in place. Support & Operations Provide Tier One, Two, and Three Help Desk Support for escalated technical issues. Participate in a rotating on-call support schedule to ensure 24/7 system availability. Assist in vulnerability assessments and patch management. Track open tickets: follow-up with the requestor and others assigned to determine and communicate the progress of the ticket or request. Ability to meet SLA requirements. Systems Engineering Assist with design and deploying enterprise IT systems and services. Monitor system performance and implement improvements to optimize uptime and efficiency. Knowledge, Skills, and Abilities Virtualization and Infrastructure, to include Nutanix and VMware. ETL and Data Integration - hands-on skillset with ETL tools, data transformation, and solid understanding of APIs and data pipelines. Enterprise IT systems - experience with ERP, CRM, and WMS systems, middleware and integration platforms, and scripting (PowerShell, Python, SQL). Advanced Support and Troubleshooting - deep knowledge of Windows Server OS, Active Directory, DHCP, GPOs, DNS. Be able to quickly obtain root cause analysis for complex issues. Strong understanding of ITIL - Incident, Problem, and Change Management. General understanding of project management fundamentals such as Agile or Waterfall. Ability to effectively collaborate with members of the IT and business teams. Strong documentation and communication skills. Excellent troubleshooting and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Education and Experience Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience in systems engineering or IT infrastructure roles. Proficiency with ETL tools (e.g., Pentaho, Talend, SSIS). Strong knowledge of Azure and AWS environments. 3+ years of experience with enterprise storage solutions. Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The IT End User Engineer supports and enhances our organization's end-user computing experience. This role is responsible for deployment and ongoing management of desktop, mobile, and collaboration technologies, ensuring user satisfaction, and delivering high-quality technical support. The End User Engineer will work closely with IT teams, vendors, and business users to troubleshoot issues, deploy hardware/software solutions, and support day-to-day end-user operations across various systems and platforms. This role is onsite in Oconomowoc, WI.Job Duties & ResponsibilitiesApplication Packaging: Develop, build, and maintain application packages for deployment. Ensure compatibility, performance, and security of application packages, adhering to best practices and standards. Collaborate with software vendors and internal stakeholders to resolve packaging-related issues and optimize software distribution processes. Endpoint Administration: Administer device lifecycle processes including provisioning, patching, and decommissioning Administer Microsoft Intune to deploy, maintain, and upgrade applications, configurations, and policies for end user devices. Implement and manage endpoint profiles, compliance rules, and security settings to ensure a secure and productive end user environment. Stay updated on endpoint features and capabilities, leveraging new functionalities to enhance device management and user experience. Technical End User Support: Provide advanced technical support and troubleshooting for end user issues, including hardware, software, and network-related problems. Serve as a subject matter expert and escalation point for other end user support teams, assisting with complex technical issues and escalations. Analyze and resolve escalated incidents and service requests within agreed upon SLAs, ensuring minimal disruption to end user productivity. Collaboration and Knowledge Sharing: Collaborate with cross-functional teams, including IT infrastructure, security, and application development, to streamline processes and improve end user experience. Share expertise and provide training to other team members on application packaging techniques, Intune administration best practices, and advanced troubleshooting methods. Contribute to the development and maintenance of knowledge base articles, technical documentation, and standard operating procedures. Promotes department goals as well as the mission of the hospital. Participate in daily team huddles and department meetings Consistently meet individual and team key performance indicators (KPIs) Communicates with all individuals in a positive and professional manner. Support the mission and values of Rogers Behavioral Health by delivering compassionate, solutions focused support Additional Job Description: Education/Training Requirements : Bachelor's degree in computer science, or related field and/or equivalent work experience 3+ years' experience required in end-user support and desktop engineering Valid driver's license and must be insurable by Rogers Experience with Microsoft InTune, SCCM and Jamf Pro Proficiency in Windows 11, mac OS, Office 365 Strong understanding of Hybrid Azure AD and identity management Familiarity with NIST and HIPAA Privacy compliance frameworks Proficiency in Powershell scripting for automation and device configuration Experience supporting a variety of end-user devices and peripherals Excellent troubleshooting, communication, and documentation skills This role is onsite in Oconomowoc, WI. With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: Health, dental, and vision insurance coverage for you and your family 401(k) retirement plan Employee share program Life/disability insurance Flex spending accounts Tuition reimbursement Health and wellness program Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Support Specialist. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We also offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI. We'll Provide: A collaborative work environment with the ability to learn about many different industries Salary of $45,000-65,000 Room for professional growth Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage What You'll Do: Provide support to end users via remote support sessions and on-site Provide support for Microsoft technologies including Windows and Office 365• Configure, and deploy new laptop and desktop systems Document incidents and follow resolution procedures Provide exceptional customer service at all times Skills You'll Need: 1-2 years of previous technical support experience Experience with building desktops and troubleshooting hardware issues Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Ability to work a light, rotating on-call schedule Technical curiosity! Associate's or Bachelor's degree in an Information Technology related field is preferred Experience with Active Directory and Group Policy a plus Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Full-time Description Ready to launch your IT career? Join us as an IT Helpdesk Technician and jumpstart your journey with hands-on experience and valuable training. We have openings for an IT Helpdesk Technician to join our team. As an IT Helpdesk Technician, you will be the first point of contact for our employees experiencing IT issues. You will provide level 1 troubleshooting support, ensuring efficient operation of our IT infrastructure and delivering exceptional customer service. Freshpack is a custom cheese packaging company that develops and innovates cheese products and packaging. Our products can be found in all 50 states and in most major retailers. Over the past 25 years, our team has grown from 15 to 240+ employees. It is an exciting time to join our team, as we are poised for substantial growth over the next 3-5 years. Duties/Responsibilities Provide level 1 troubleshooting for IT-related issues across various platforms. Monitor and maintain printers as needed, ensuring minimal downtime. Manage domain accounts, including onboarding new users and offboarding departing employees. Perform routine system maintenance on our fleet of tablets and PCs to ensure optimal performance. Facilitate improvements to our business systems and processes through the use of no and low code workflow tools. Collaborate with the IT team to resolve complex issues and contribute to IT projects. Requirements Qualifications: Bilingual (English/Spanish) preferred Previous experience in IT support or a related field. Familiarity with troubleshooting Windows and tablet operating systems. Basic understanding of network concepts and printer maintenance. Excellent problem-solving skills and attention to detail. Strong communication and customer service skills. Ability to work independently and manage multiple tasks simultaneously. Schedule 6:00am - 2:30pm M - F, some overtime as needed Benefits Medical, dental, vision insurance & more! 401(k) program Referral program Get paid every Friday! Salary Description $18 - $25/hr

Full-time Description IT Systems Engineer - Cloud, Data & Systems Join Certco's IT team and take charge of our cloud infrastructure, enterprise systems, and data integration! If you're a hands-on problem solver with experience in Azure/AWS, ETL, SQL, and virtualization, we want you. Provide advanced support, optimize systems, and help drive our technology forward. What You'll Do: Manage Azure & AWS cloud resources, storage, and virtualized servers Support ETL workflows and SQL databases Provide Tier 1-3 help desk support and participate in on-call rotation Assist with enterprise IT systems design, monitoring, and optimization What You Bring: 3+ years in systems engineering or IT infrastructure Hands-on experience with ETL tools (SSIS, Pentaho, Talend), Azure/AWS, and enterprise storage Strong knowledge of Windows Server, Active Directory, virtualization (VMware/Nutanix), and scripting (PowerShell, Python, SQL) Excellent troubleshooting, communication, and documentation skills Why Join Certco: Collaborative and innovative IT environment Opportunity to work on cloud, data, and enterprise systems Competitive pay, benefits, and room to grow Support local independent grocery stores and work alongside amazing employees in a company culture like no other - an IT role with real impact and heart. Apply now and be part of something special! Requirements Position Summary This role is responsible for participating in the design, implementation, and maintenance enterprise systems and infrastructure, with a strong focus on data integration, cloud services, and advanced help desk support. The ideal candidate will have hands-on experience with ETL tools, database management, cloud platforms (Azure and AWS), and enterprise storage systems, and server virtualization. Essential Job Functions ETL & Database Management Support ETL tools and workflows for data integration and transformation. Maintain and troubleshoot Microsoft SQL databases to ensure performance and reliability. Cloud Infrastructure Manage and support storage and compute resources in Microsoft Azure, to include health monitoring, capacity and performance, security and compliance, backup and replication, cost tracking, and incidence response. On a monthly basis, review capacity planning, disaster recovery, compliance, and cost optimization. Server Virtualization and Storage Systems Maintain and support Network Attached Storage (NAS) systems for enterprise use. Ensure data integrity, backup, and disaster recovery protocols are in place. Support & Operations Provide Tier One, Two, and Three Help Desk Support for escalated technical issues. Participate in a rotating on-call support schedule to ensure 24/7 system availability. Assist in vulnerability assessments and patch management. Track open tickets: follow-up with the requestor and others assigned to determine and communicate the progress of the ticket or request. Ability to meet SLA requirements. Systems Engineering Assist with design and deploying enterprise IT systems and services. Monitor system performance and implement improvements to optimize uptime and efficiency. Knowledge, Skills, and Abilities Virtualization and Infrastructure, to include Nutanix and VMware. ETL and Data Integration - hands-on skillset with ETL tools, data transformation, and solid understanding of APIs and data pipelines. Enterprise IT systems - experience with ERP, CRM, and WMS systems, middleware and integration platforms, and scripting (PowerShell, Python, SQL). Advanced Support and Troubleshooting - deep knowledge of Windows Server OS, Active Directory, DHCP, GPOs, DNS. Be able to quickly obtain root cause analysis for complex issues. Strong understanding of ITIL - Incident, Problem, and Change Management. General understanding of project management fundamentals such as Agile or Waterfall. Ability to effectively collaborate with members of the IT and business teams. Strong documentation and communication skills. Excellent troubleshooting and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Education and Experience Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience in systems engineering or IT infrastructure roles. Proficiency with ETL tools (e.g., Pentaho, Talend, SSIS). Strong knowledge of Azure and AWS environments. 3+ years of experience with enterprise storage solutions. Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.