Technical support engineer jobs in Memphis, TN

ONSITE in Memphis. Provide Tier 1-2 helpdesk and desktop support for end users in a Windows environment Troubleshoot hardware, software, and basic network connectivity issues Support laptops, desktops, printers, mobile devices, and peripherals Manage tickets using a standard ITSM tool and document resolutions clearly Assist with user onboarding, offboarding, and account access requests Escalate complex issues to engineering or infrastructure teams as needed 1+ year of hands-on helpdesk or desktop support experience required 6-month contract at $25/hour, with potential for extension based on performance Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

A client/employer of Insight Global is seeking a detail-oriented and proactive Tier 1 Support Specialist to join our client's team in Collierville, TN. This role is responsible for monitoring, triaging, and resolving technical issues across multiple platforms, ensuring timely escalation and documentation. The ideal candidate will have experience with ticketing systems, badge provisioning, and access control tools.

Role: IT Support Specialist / Desktop Support Specialist Duration: Onsite JD Provide support to the business in using applications and services. Contributes to maintaining and operating our end user and onsite services. Support Onsite (e.g., Service Desk, User Administration, User Requests) or locally (Time Critical Support, Desk Side Support).

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: As part of the Site Technology Servicing team, we provide onsite IT technical support within our scope, which includes all users and onsite hardware support. Performs activities associated with installing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, iPhone, iPad, standard software, at customer sites, Infrastructure Managed Services (IMS) environments and/or depot locations, and may be directed by Help Desk, Service Desk or script using standard methods, techniques and tools. Assignments range in complexity from basic troubleshooting and repair to more difficult device repair. Position: IT Support Engineer EUC L2 Location: Memphis, Tennessee, United States (Onsite) Position type: Full-Time Key Responsibilities: Provide technical support as point of contact for IT for the site. End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required New users onboarding preparing IT assets and tools. Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock. Executive / VIP support. Coordination and remote hand support to backend team for Network & server smart hand support. IP phone, Video conference support, Level 1 Multifunction Printers support. Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications. Supporting midrange servers. Supporting network devices such as switches, routers, Wireless Aps with the help of backend team. Handing tickets on ServiceNow or similar ticketing system. Troubleshooting VPN. Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint. Troubleshooting MS Windows 10. Troubleshooting MS Office 365 issues for end-users. Office IT Asset Management. Coordinate external vendors when engaged for support. Work independently and coordinate inhouse IT projects. Engineer should manage most of their time around activities involving BAUs - SLAs, CSAT, Response Time to Client, Average Resolution time, Open incident backlog and maintaining SOP's and Runbooks for global team use. Should provide technical guidance to Site Tech, prioritization on workload and resource capacity planning Should be leading the project support team. Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation , Onsite Training / User Education , Vendor Co-ordination. Required Skills & Qualifications: 4+ years' experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment. In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access. Knowledge & experience with ServiceNow or similar ticketing system. Understanding of Active Directory. Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS. Self-disciplined and highly motivated. Good decision-making skills Should be able to prioritize workload based on SLA's and user impact. Why AVASO Technology? Join a dynamic and innovative team with a global presence. Opportunities for career growth and continuous learning. Competitive salary and benefits package. Work with cutting-edge technologies to shape the future of IT solutions. AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need. How to Apply: Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to *************************. (Please do mention the Location you're applying for)

2-5 years of Help Desk experience REQUIRED. (please don't apply if don't meet this requirement) Previous MSP experience a plus! · Are you looking for a company that values its employees and its culture? · Do you enjoy technical troubleshooting and problem solving? · Do you want to surround yourself with passionate, knowledgeable IT experts? · Are you a strong communicator who thrives when helping others? This could be a good fit for you - and for us! PCS Managed Services, LLC is a Managed IT services provider serving the Memphis and Mid-South area. We are looking for the right person to fill the role of Tier1 IT Support Technician. Essential Duties and Responsibilities: The IT Technician position is a key contributor in the success of managing our client's IT environment. Your primary responsibility is to diagnose, resolve and document support tickets. As a member of our support team, a Tier 1 Support Technician is part of a robust team, who work together to apply the right expertise to every request while exceeding customer expectations on delivering a superior service experience. We strive to provide first contact resolution in Tier1 so our customers can get back to what's important to them and their customers. Knowledge, Skills, and/or Abilities Required: · 2+ years as IT Support Specialist, direct end-user support is required · Keen ability to troubleshoot IT issues and dedication follow an issue all the way to resolution · Excellent written and verbal communication with team members and customers · A willingness and commitment to learn new things and grow new skill sets · Ability to work on multiple priorities and/or projects simultaneously · Ability to work with little supervision · Organized, detail oriented and self-motivated. · Take ownership and be accountable for solving support tickets · Ability to fulfill night and weekend shifts as part of our on-call rotation · Ability to resolve 10-20 daily tickets on average Required Technical Skills: · Advanced knowledge and competency of all Microsoft Workstation Operating Systems and Applications · Intermediate knowledge in managing Microsoft Server Operating Systems and Networks · General knowledge managing firewalls, layer 2/3 switches, access points and other networking devices · Administration of Microsoft Office 365 email, applications, Azure AD and InTune · Knowledge or Microsoft Active Directory and Group Policy · Experience working with computer peripherals, such as printers and scanners · Strong understanding of hardware, software, and network troubleshooting · Experience with VPN technologies; configuring, supporting, and troubleshooting · Strong understanding of DHCP and DNS configuration and management Nice Skills to Haves: · Previous MSP (Managed Service Provider) experience · Experience working with PSA and RMM tools, such as ConnectWise, Autotask, Kaseya · Advanced knowledge of Azure AD, SharePoint, MDM, MFA · Virtual Environment Management (VMWare, Hyper-V, Hyper-Converged) · Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365 · Continued education: Associate or Bachelor degree in MIS or Computer Science Company Benefits Position is Full-Time, salaried and includes these great benefits: · Health, Dental and Vision Insurance · 401K retirement plan · Life Insurance · Paid Time Off (PTO) · 9 paid holidays · Professional development assistance, training, and certifications Ready to join the PCS team? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should submit their resume to ***************. No recruiters, please.

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of product located at Customer Site. o Triage issues with direction from support o Execute plan of action from Domain Engineer/L3 o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to the client via case email o Reseating parts, swap or replace parts o Server Testing and validation (running diagnostics, capturing and uploading logs) o Upgrading Firmware as needed o Parts locker management, manage inbound and outbound parts o Spare parts management, separate from parts locker (during CW server deployments) Parts return to client You will be successful in this role if you have: High School Diploma or GED required May require technical certification or Associate Degree Generally, 4-6 years' experience in area of responsibility Technical Ability ? Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds) ? Experience with server swaps and deployments ? Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements) ? Experience with water cooling servers (desirable, not required) ? Familiarity with Linux ? Has built PCs ? Follows provided Plan of Action (POA) from support ? Stays current with technology (reading, company announcements, continuous learning) ? Can handle the physical demands of the job. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $28- $30/hr. W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global, do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

The IT Technician supports the Public Service Commission of Yazoo City's technology infrastructure by maintaining computer systems, software, and network hardware to ensure reliable and secure IT operations. This position provides technical assistance to staff, troubleshoots issues, and plays a key role in maintaining technology systems that support the utility's operations and customer service delivery. Key Responsibilities Install, configure, and maintain desktop computers, printers, software, and other IT-related equipment. Respond to service requests and provide timely technical support to staff. Monitor and troubleshoot network connectivity and performance issues. Perform routine system maintenance and software updates. Assist in managing the utility's security protocols including firewalls, antivirus protection, and data backups. Maintain and update user accounts, access rights, and system permissions. Support the implementation of IT-related projects such as system upgrades and new technology integration. Document technical processes, user guides, and IT inventory. Ensure compliance with cybersecurity standards and data protection policies. Provide training and assistance to staff in using hardware, software, and other tools. Collaborate with vendors and service providers as needed for maintenance and support.

The IT Service Delivery Technician plays a crucial role in managing and supporting the operational aspects of IT services. This position focuses on handling service requests, installing and configuring hardware/software, troubleshooting issues, and maintaining accurate documentation. The role ensures efficient service delivery, optimal system performance, and enhanced user satisfaction while aligning IT operations with business needs. Key Responsibilities: Provide technical support to users via phone, email, or in person. Troubleshoot and resolve hardware and software issues. Install, configure, and maintain IT equipment and software applications. Manage IT service requests, ensuring timely and effective resolution. Monitor service performance and implement improvements where necessary. Collaborate with cross-functional teams to enhance service quality and efficiency. Develop and maintain service level agreements (SLAs). Build and maintain strong relationships with end-users and stakeholders. Communicate updates and system changes to customers. Document all service activities and maintain an accurate inventory of IT assets. Generate reports on service performance, identifying trends and recommending improvements. Support IT-related projects such as network upgrades, UPS and AV support, and tool integrations. Ensure adherence to quality standards through regular audits and corrective actions. Stay updated on industry trends and best practices to continuously improve service delivery. Required Skills: Strong troubleshooting and problem-solving abilities in computer systems, networks, and software. Excellent communication and customer service skills, especially with nontechnical users. Proficiency in hardware/software installation, configuration, and maintenance. Strong documentation and reporting skills. Ability to work collaboratively in a team environment and manage multiple priorities. Preferred Skills: Experience managing IT projects or coordinating with cross-functional teams. Knowledge of IT service management processes and tools (e.g., ITIL framework). Experience monitoring service metrics and implementing quality improvements. Certifications: CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation (highly desirable). Education: Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in IT support or service delivery roles, or equivalent experience.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. Support off-hours maintenance activities. Solution Support Serve as a liaison on significant projects. As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). Configure conditional access policies in M365 Security & Compliance Center. Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. Maintain clear documentation of system configurations, processes, and changes. Contribute to knowledge base articles and end-user “how-to” content as needed. Other duties as assigned. The Experience You Will Bring Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. Experience managing VMware virtualization environments and ensuring compliance with required security standards. Proficiency in PowerShell scripting for automation and administration. Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. Familiarity with security policies and retention requirements to ensure service compliance. Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. Experience with Cloudflare is a plus. Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy Industry-leading health coverage Short and Long-term disability Team Member and Dependent Life Insurance Group Voluntary Benefits Wellness programs through EAP and Headspace Discounts and Perks Matching 401(k) Employee Assistance Program Tuition Reimbursement Team Store Discounts Happy Hours and other fun activities Qualified parking and game night meals NBA Sponsored Discount Programs Employee Referral Bonuses Employee Recognition Programs Taking Time Off Generous Paid Time Off Holiday Pay Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.

The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. Support off-hours maintenance activities. Solution Support Serve as a liaison on significant projects. As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). Configure conditional access policies in M365 Security & Compliance Center. Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. Maintain clear documentation of system configurations, processes, and changes. Contribute to knowledge base articles and end-user “how-to” content as needed. Other duties as assigned. The Experience You Will Bring Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. Experience managing VMware virtualization environments and ensuring compliance with required security standards. Proficiency in PowerShell scripting for automation and administration. Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. Familiarity with security policies and retention requirements to ensure service compliance. Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. Experience with Cloudflare is a plus. Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy Industry-leading health coverage Short and Long-term disability Team Member and Dependent Life Insurance Group Voluntary Benefits Wellness programs through EAP and Headspace Discounts and Perks Matching 401(k) Employee Assistance Program Tuition Reimbursement Team Store Discounts Happy Hours and other fun activities Qualified parking and game night meals NBA Sponsored Discount Programs Employee Referral Bonuses Employee Recognition Programs Taking Time Off Generous Paid Time Off Holiday Pay Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details. Not ready to apply? Connect with us for general consideration.

Job DescriptionAbout Our Organization We are a growing healthcare organization in the Memphis area seeking a skilled IT Help Desk Technician II to join our dynamic IT support team. This role is critical in maintaining the technology infrastructure that enables our medical professionals to deliver exceptional patient care. Position Overview As a Tier 2 IT Help Desk Technician, you will provide advanced technical support for our clinical and administrative staff, troubleshoot complex issues that escalate beyond tier 1 support. You will work with a diverse range of technologies from standard enterprise systems to specialized medical equipment and healthcare applications. Key Responsibilities Technical Support & Troubleshooting Provide tier 2 support for escalated help desk tickets, resolving complex technical issues for desktop, network, and healthcare-specific applications Support and maintain Electronic Health Record (EHR) systems and Patient Management software Troubleshoot medical equipment connectivity issues and interface problems Diagnose and resolve Active Directory, group policy, and domain authentication issues Assist with printer management, including specialized medical label and wristband printers Healthcare Systems Management Monitor and support HL7 message interfaces between clinical systems Coordinate with vendors for medical equipment software updates and patches Ensure HIPAA compliance in all technical support activities Document technical issues and resolutions in accordance with healthcare regulations Infrastructure & Network Support Perform basic network troubleshooting including connectivity, VLAN, and TCP/IP issues Support wireless infrastructure for medical devices and mobile workstations Assist with workstation deployment and imaging for clinical areas Maintain inventory of IT assets including medical peripherals and specialized hardware Collaboration & Communication Work closely with clinical staff to understand workflow requirements and minimize downtime Collaborate with engineers and system administrators on complex issues Provide on-call support on a rotating basis for critical healthcare systems Train end users on healthcare applications and best practices Education & Experience Associate degree in Information Technology, Computer Science, or related field (Bachelor's preferred) 2-4 years of IT help desk experience, with at least 1 year in a healthcare environment Active IT certification such as CompTIA A+, Network+, or Healthcare IT Technician (HIT) Technical Skills Solid understanding of Windows 10/11 and Windows Server environments Experience with Active Directory, Group Policy, and domain administration Basic networking knowledge including TCP/IP, DNS, DHCP, and VLAN concepts Familiarity with Microsoft Office 365 and Exchange Experience with remote support tools and ticketing systems Healthcare Technology Experience Working knowledge of EHR systems (Veradigm or similar) Understanding of HL7 messaging standards and healthcare data exchange Experience supporting medical devices and clinical equipment interfaces Familiarity with PACS, laboratory information systems, and pharmacy systems Knowledge of HIPAA technical safeguards and healthcare compliance requirements Preferred Qualifications HL7 certification or demonstrable experience with interface engines (Mirth, Rhapsody, Cloverleaf) Experience with Citrix and VMware virtual desktop environments Knowledge of SQL for basic database queries Experience with mobile device management (MDM) in healthcare settings Familiarity with biomedical equipment networks and medical device secure Work Environment This position is based in Memphis, TN, and requires on-site presence to support multiple clinics in the area. The role involves working in various healthcare settings including patient care areas, requiring adherence to infection control protocols. Occasional evening or weekend work may be required for system maintenance or emergency support. Powered by JazzHR yikjni453K

Job Details Entry Memphis - Memphis, TN Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Undisclosed Information TechnologyDescription This position is responsible for providing basic computer and IT support for the location. This position is also responsible for performing general office duties as assigned. The IT Technician will support users with installation and upgrades of basic hardware/software and networking components to meet personal computer needs; will diagnose and troubleshoot basic computer problems (software and hardware); will assist computer users with day to day operations, and will work with the corporate IT Manager to resolve technical problems and business critical projects as needed. The IT Technician will maintain log of user & technical support issues & provide reports to management as required. Gather data & manage computer inventory on a consistent basis. Responsible for continuous maintenance on all computers/workstations, including but not limited to: hardware maintenance & repair,operating system clean-up & maintenance, Microsoft & other application maintenance & ensuring updates are installed properly. Participate in various IT infrastructure related projects, roll-outs and implementation as needed. Responsible for setting-up/configuring new computer inventory for individual users/departments as needed. This is a full-time position with terrific benefits, including medical, dental, and 401(k) plans, paid vacation and personal leave, plus more. This is a Monday through Friday job, usually 8 am to 5 pm; some scheduling flexibility is required in order to fill in for/back up other positions during vacations, etc. Qualifications Qualified individuals will have a knowledge of basic computer and network security, including firewalls, Anti-Virus, Wireless Security. The IT Technician must be able to solve problems, maintain confidentiality, and possess a sense of urgency for time-sensitive tasks. The ability to multi-task across different areas of the business is important, and the successful candidate must be able to work cordially and professionally with other employees as well as customers. This is a role where attention to detail is essential. The successful candidate must also be knowledgeable of Microsoft OS: Windows 7, Windows 8 and Windows 10; Microsoft Office: 2010, Office 365. Experience with iOS, Android, Windows Mobile devices.

not eligible for sponsorship.** **Location:** Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC., Dallas, TX We are seeking a highly skilled and motivated Senior Network Operations Engineer to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background in managing complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement. **Responsibilities:** + **Incident and Problem Management:** Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents. + **Network Operations & Maintenance:** Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability. + **Architectural & Design Input:** Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions. + **Technical Expertise:** + **F5 BIG-IP:** Design, configure, and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable. + **Cisco Route/Switch:** Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT). + **HPE Aruba:** Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential. + **Automation & Scripting:** Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency. + **Documentation:** Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs). + **Collaboration:** Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues. + **On-Call Support:** Participate in an on-call rotation to provide 24/7 support for critical network issues. **Qualifications:** + Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. + Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role. + **Certifications:** Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred. + **Problem-Solving Skills:** Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure. + **Communication:** Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. + **Teamwork:** Ability to work independently and as part of a team in a fast-paced, collaborative environment. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter (************************************ LinkedIn (*************************************************** Instagram (****************************************** YouTube (********************************************************** ** ** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

** This is a full-time in the office position located in MEMPHIS, TN. Please do not apply if not in Memphis. No remote. ** This is a very "high level" engineer position, not a growth or step up position. Looking for fully qualified, elite, top tier engineers that can hit the ground running. Please don't apply if don't meet qualifications. Ø Are you seeking an exceptional company that truly values its employees and fosters a vibrant culture? Ø Do you possess a passion for technical troubleshooting and problem-solving? Ø Are you eager to collaborate with a team of passionate and knowledgeable IT experts? Ø Do you thrive on providing outstanding support and communication to others? Look no further! Join us at PCS Managed Services, LLC, a leading Managed IT services provider in the Memphis and Mid-South area and experience an unparalleled work environment as a Tier 3 IT Systems Engineer. Key Responsibilities and Opportunities: As an integral member of our team, the IT Systems Engineer plays a pivotal role in managing our clients' IT environments, ensuring their success and satisfaction. As part of our robust team, you'll collaborate closely to provide expert solutions, including comprehensive network/system architecture, project management and implementation, Virtual CIO (VCIO) support for IT budgeting and business growth, and final escalation assistance for Tier 1 & 2 to diagnose, resolve, and document escalated support tickets. Additionally, you will handle onsite work such as dispatched escalated support, equipment installation and implementation, and project assignments. You'll have the chance to identify and develop innovative solutions and processes, making a direct positive impact on our customers. We strive for proactive measures to minimize reactive issues, allowing our customers to focus on their core business priorities. This position is our highest technical level, the end all be all! Must have the confidence to take on any issue or task and the skills to back it up! Desired Skills and Qualifications: A minimum of 8 years' experience as an IT Systems Administrator or Engineer (L2 or higher). Demonstrated ability to effectively troubleshoot IT issues and see them through to resolution. Excellent written and verbal communication skills, fostering collaboration with team members and customers. A passion for continuous learning and a commitment to expanding your skill set. Exceptional multitasking abilities, capable of managing multiple priorities and projects simultaneously. High volume environment. Strong project management skills, from initiation and setting milestones to timeline accountability and successful completion. Self-motivated, detail-oriented, and organized, with a proactive mindset. Take ownership and accountability for escalation tickets and assigned projects. Thrive in high-pressure environments. Aptitude to solve problems and provide solutions. Top level role that is the last line of escalation. Must have very high level of knowledge, experience and troubleshooting skill. Additional Expectations: Willingness to do night and weekend shifts as part of our on-call rotation and scheduled afterhours work. Ability to work closely with Level 1/2 technicians on escalated tickets and provide training and feedback for improvement. Capability to manage Level 2 resources for new client onboarding projects and larger initiatives. Required Technical Expertise: Extensive knowledge and competency in all Microsoft Workstation Operating Systems and Applications. Proficiency in managing Microsoft Server Operating Systems and Networks. Expertise in managing and implementing firewalls, layer 2/3 switches, access points, and other networking devices. Expert knowledge in firewall configuration and troubleshooting. Multi-vendor experience. Thorough understanding of layer 2 and layer 3 networking, including a solid grasp of the OSI model. Administration and configuration of Microsoft Office 365 email, applications, InTune, and Azure AD. Advanced knowledge of Azure AD, SharePoint, MDM, and MFA. Comprehensive understanding of Microsoft Active Directory and Group Policy. Experience working with computer peripherals, such as printers and scanners. Strong hardware, software, and network troubleshooting skills. Ability to perform onsite installations of IT equipment. Ability to architect solutions and implementation plans for customer needs. Advanced knowledge of VPN technologies, including configuration, support, and troubleshooting. Advanced understanding of DHCP and DNS configuration and management. Exceptional troubleshooting skills to identify and solve complex escalated issues. Virtual Environment Management proficiency (VMWare, Hyper-V, Hyper-Converged). Cybersecurity solutions implementation (EDR, SOC, IAM, SASE, CASB, ZeroTrust, Vul.Scan, etc.). Cyber event investigation and remediation. Preferred Skills: Previous experience with Managed Service Providers (MSP). Familiarity with PSA and RMM tools, such as ConnectWise, Autotask, and Kaseya. Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365. Continued education: Associate or Bachelor's degree in MIS or Computer Science. Company Benefits: This is a full-time salaried position that offers an excellent benefits package, including: Health, Dental, and Vision Insurance. 401K retirement plan. Life Insurance. Paid Time Off (PTO). 9 paid holidays. Professional development assistance, training, and certifications. Ready to Join the PCS-MS Team? At PCS Managed Services, we are always seeking passionate and driven individuals who possess a problem-solving mindset and prioritize customer satisfaction. Our team members are leaders and effective communicators, individuals who take their work seriously while maintaining a positive and light-hearted approach. We value strong relationships and executing tasks the right way. If this resonates with you, we look forward to hearing from you soon and welcoming you to our exceptional team! Interested applicants should submit their resume to ***************. No recruiters, please.

The Opportunity The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others. In This Role You Will Operational Support * Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes; utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems; breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions; lead incident and problem management procedures and follow them. * Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments. * Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs); monitor system performance, review system logs, and optimize resource usage to prevent downtime; apply system updates, patches, and version upgrades for hardware and software; diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure; monitor and maintain data backups and disaster recovery plans to safeguard critical data. * Support off-hours maintenance activities. Solution Support * Serve as a liaison on significant projects. * As needed, take part in system performance testing. Ensure that changes are appropriately recorded by adhering to change management procedures. * Make use of your technical knowledge to make sure that the changes work with our environment; administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting. * Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.). * Configure conditional access policies in M365 Security & Compliance Center. * Coordinate with security and service desk teams to ensure reliable user access and collaboration services. Communication * Prepare and present proposals, reports, and other writings for both internal and external audiences; assimilates and interprets other points of view into work processes; imparts formal technical or administrative expertise to others. * Takes an active part in regular status meetings. Prepare written responses to inquiries and status reports. * Maintain clear documentation of system configurations, processes, and changes. * Contribute to knowledge base articles and end-user "how-to" content as needed. * Other duties as assigned. The Experience You Will Bring * Bachelor's degree in Technology, Science, Business, or related field or equivalent experience; 3-5 years of related functional expertise. * Experience managing VMware virtualization environments and ensuring compliance with required security standards. * Proficiency in PowerShell scripting for automation and administration. * Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center. * Familiarity with security policies and retention requirements to ensure service compliance. * Ability to coordinate across teams and support enterprise-level collaboration platforms. Nice to Have: * Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred. * Experience with Cloudflare is a plus. * Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus. * Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball. What We Offer At the Memphis Grizzlies, we strive to support our team members through all stages of life with robust and attractive benefits, financial and wellness options, and great perks. In addition to offering a competitive salary, we have other great benefits and perks. Keeping You Healthy * Industry-leading health coverage * Short and Long-term disability * Team Member and Dependent Life Insurance * Group Voluntary Benefits * Wellness programs through EAP and Headspace Discounts and Perks * Matching 401(k) * Employee Assistance Program * Tuition Reimbursement * Team Store Discounts * Happy Hours and other fun activities * Qualified parking and game night meals * NBA Sponsored Discount Programs * Employee Referral Bonuses * Employee Recognition Programs Taking Time Off * Generous Paid Time Off * Holiday Pay * Paid Parental Leave Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law. Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.

About Our Organization We are a growing healthcare organization in the Memphis area seeking a skilled IT Help Desk Technician II to join our dynamic IT support team. This role is critical in maintaining the technology infrastructure that enables our medical professionals to deliver exceptional patient care. Position Overview As a Tier 2 IT Help Desk Technician, you will provide advanced technical support for our clinical and administrative staff, troubleshoot complex issues that escalate beyond tier 1 support. You will work with a diverse range of technologies from standard enterprise systems to specialized medical equipment and healthcare applications. Key Responsibilities Technical Support & Troubleshooting Provide tier 2 support for escalated help desk tickets, resolving complex technical issues for desktop, network, and healthcare-specific applications Support and maintain Electronic Health Record (EHR) systems and Patient Management software Troubleshoot medical equipment connectivity issues and interface problems Diagnose and resolve Active Directory, group policy, and domain authentication issues Assist with printer management, including specialized medical label and wristband printers Healthcare Systems Management Monitor and support HL7 message interfaces between clinical systems Coordinate with vendors for medical equipment software updates and patches Ensure HIPAA compliance in all technical support activities Document technical issues and resolutions in accordance with healthcare regulations Infrastructure & Network Support Perform basic network troubleshooting including connectivity, VLAN, and TCP/IP issues Support wireless infrastructure for medical devices and mobile workstations Assist with workstation deployment and imaging for clinical areas Maintain inventory of IT assets including medical peripherals and specialized hardware Collaboration & Communication Work closely with clinical staff to understand workflow requirements and minimize downtime Collaborate with engineers and system administrators on complex issues Provide on-call support on a rotating basis for critical healthcare systems Train end users on healthcare applications and best practices Education & Experience Associate degree in Information Technology, Computer Science, or related field (Bachelor's preferred) 2-4 years of IT help desk experience, with at least 1 year in a healthcare environment Active IT certification such as CompTIA A+, Network+, or Healthcare IT Technician (HIT) Technical Skills Solid understanding of Windows 10/11 and Windows Server environments Experience with Active Directory, Group Policy, and domain administration Basic networking knowledge including TCP/IP, DNS, DHCP, and VLAN concepts Familiarity with Microsoft Office 365 and Exchange Experience with remote support tools and ticketing systems Healthcare Technology Experience Working knowledge of EHR systems (Veradigm or similar) Understanding of HL7 messaging standards and healthcare data exchange Experience supporting medical devices and clinical equipment interfaces Familiarity with PACS, laboratory information systems, and pharmacy systems Knowledge of HIPAA technical safeguards and healthcare compliance requirements Preferred Qualifications HL7 certification or demonstrable experience with interface engines (Mirth, Rhapsody, Cloverleaf) Experience with Citrix and VMware virtual desktop environments Knowledge of SQL for basic database queries Experience with mobile device management (MDM) in healthcare settings Familiarity with biomedical equipment networks and medical device secure Work Environment This position is based in Memphis, TN, and requires on-site presence to support multiple clinics in the area. The role involves working in various healthcare settings including patient care areas, requiring adherence to infection control protocols. Occasional evening or weekend work may be required for system maintenance or emergency support.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

not eligible for sponsorship. Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, or NC; Raleigh, NC., Dallas, TX We are seeking a highly skilled and motivated Senior Network Operations Engineer to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background in managing complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement. Responsibilities: * Incident and Problem Management:Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents. * Network Operations & Maintenance:Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability. * Architectural & Design Input:Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions. * Technical Expertise: * F5 BIG-IP:Design, configure, and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable. * Cisco Route/Switch:Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT). * HPE Aruba:Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential. * Automation & Scripting:Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency. * Documentation:Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs). * Collaboration:Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues. * On-Call Support:Participate in an on-call rotation to provide 24/7 support for critical network issues. Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. * Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role. * Certifications:Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred. * Problem-Solving Skills:Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure. * Communication:Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. * Teamwork:Ability to work independently and as part of a team in a fast-paced, collaborative environment. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube