Laboratory Support Specialist - 7 ON / 7 OFF / Phlebotomist
Technical support engineer job in Midlothian, TX
Your Job: Phlebotomy In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for patients. The Laboratory Support Specialist collects, processes, and distributes specimens submitted for testing.
Your Job Requirements:
• High school diploma or equivalent required.
Your Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
Methodist Midlothian Medical Center is the first full-service, acute care hospital in Midlothian, Texas. Serving Midlothian and northern Ellis County, we are a 46-bed hospital that is designed to expand as the community grows. Providing everything from emergency care and advanced surgery to imaging and labor and delivery, our hospital has 16 emergency department beds, two operating suites, and the latest digital and medical technologies. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned:
150 Top Places to Work in Healthcare by
Becker's Hospital Review
, 2023
Top 10 Military Friendly Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly Employer, 2023
Level I Maternal Facility for perinatal care
Level I Neonatal Facility
Gene Rodgers Community Service Award, Midlothian Chamber of Commerce, 2022
Robotic surgery capabilities
Cardiac catheterization lab
Plasma Center Technician (PT 30hrs)
Technical support engineer job in Dallas, TX
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Dallas - Belt
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - TX - Dallas - BeltWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
Auto-ApplyAlation Server Administrator
Technical support engineer job in Dallas, TX
Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets; an ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner.
Please visit Fractal | Intelligence for Imagination for more information about Fractal.
Job Title: Alation Server Administrator
Location: Dallas, TX (Hybrid)
Employment Type: Full-time
Salary Range: $120,000 - $145,000 + Bonus + Benefits
Visa Status: We cannot sponsor at this time
Role Overview
We are seeking an experienced Alation Server Administrator to manage and optimize the Alation Data Catalog platform. This role involves server operations, configuration, and governance setup to support enterprise-wide data governance initiatives.
Key Responsibilities
Server Operations: Install, patch, and administer the Alation platform, including upgrades, backups, and HA/DR configurations.
Linux/Unix Expertise: Manage systems via Unix shell (SSH), including service and process control.
Azure Management: Oversee VM hosting, network security, and resource optimization in Azure.
Configuration: Utilize Alation administrative utilities (e.g., alation_conf) for platform setup and tuning.
Governance Enablement: Configure and enable end-to-end data governance features such as MDE, QLI, and Policy Center.
Security: Implement and maintain SSO and granular access control.
Data Catalog Management: Administer Alation Data Catalog server, configure connectors, and perform testing.
Metadata Management: Import technical metadata from various sources.
User Setup: Configure users, groups, and notification services in Alation.
Support technical activities to drive Alation adoption across Business Units (BUs).
Required Qualifications
Local to Dallas, TX (Hybrid work model).
Proven experience in Alation platform administration.
Strong background in Linux/Unix system management and Azure cloud operations.
Familiarity with data governance frameworks and Alation features.
Excellent troubleshooting and problem-solving skills.
Compensation & Benefits
Competitive salary: $120k-$145k.
Bonus and comprehensive benefits package.
Pay: The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 - $140,000. In addition, you may be eligible for a discretionary bonus for the current performance period.
Benefits:
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Help Desk Technician (Nightshift)
Technical support engineer job in Dallas, TX
We are an Environmental Consulting company seeking a full-time I.T. Helpdesk Support Technician 1 to work primarily on-site with a dynamic team and a rapidly growing company in the Dallas area. We are looking for an individual with a strong, intermediate level background in computer repair, troubleshooting, and familiarity with Windows 10/11 and the Microsoft 365 suite (Outlook, Word, Excel, OneDrive, etc.). The company offers health and retirement benefits, paid time off for full-time employees, and an opportunity to build and grow your I.T. career. Our IT department is seeking a dedicated IT Desktop Support Associate to join our team on a full-time basis. The associate will be responsible for supporting our IT members during non-traditional hours with potential leadership responsibilities.
Primary Responsibilities:
• User Account Management: Administer user accounts across different platforms, including account creation, password resets, MFA (Two-Factor Authentication) management, disabling accounts, and archiving user data.
• Technical Support: Provide desktop and laptop support, including, on-call and I.T. help to support I.T. techs and MSP in our overseas locations during work shift. Coordinate shipping, delivery, and returns of IT equipment. Provide remote support and guidance, particularly for overseas team members.
• Help Desk Tickets: Respond to and resolve help desk tickets, escalating issues as needed and ensuring timely resolution to maintain high client satisfaction.
• Documentation: Manage and update IT requests and tickets to support users and clients, assist with technical documentation to improve internal processes.
• Asset Management: Participate in IT asset management and assist with IT projects, such as infrastructure upgrades.
• Collaboration: Work with the IT team to ensure smooth day-to-day operations and continuous improvement of IT services. Assist overseas IT team members with tickets and issues, maintaining Quality Assurance (QA) & SLA times.
Work Environment, Hours, & Benefits:
This position will cover the overnight shift from 12:00 AM to 9:00 AM (Central Time), Monday to Friday or Sunday to Thursday. Training will take place over six to twelve weeks during normal business hours in our Dallas Corporate office before transitioning to the night shift.
This role is based in our Dallas corporate office, near the 635 and 75 High Five Interchange. Specific days for on-site versus remote work will be determined based on operational needs. We offer full health and retirement benefits, including medical, dental, vision, a 401k plan, and flexible PTO and holiday time.
Help Desk Qualifications / Skills & Requirements:
• Problem-solving skills
• Basic Computer & LAN knowledge
• Excellent verbal and written communication skills (English proficiency required)
• Documentation & Procedure skills
• Operating systems knowledge
• Phone skills
• Customer service focus
• Quality Focus
• PC proficiency (Microsoft Operating Systems, Microsoft Office)
• On-Prem & Azure Cloud knowledge
Preferred Qualifications (Not Required):
• Linux & Mac OS knowledge
• Bilingual (Hindi/Telugu) proficiency, though proficient English is mandatory
• Pursuing or recently completed a degree in Management Information Systems, Computer Science, Information Technology, or a related field
Education, Experience, and Licensing Requirements:
• High school diploma, GED, or equivalent
• Prior information technology or operating systems experience preferred
• Familiarity with basic office software (Windows, Office, Word, Excel, Outlook)
• Prior experience or coursework related to IT help desk, desktop support, or systems administration. Seeking strong intermediate I.T. skills.
Cybersecurity and IT Support Analyst
Technical support engineer job in Dallas, TX
Reporting to the Director of IT, the Cybersecurity and IT Support Analyst serves as a critical bridge between cybersecurity operations and frontline IT support. This position dedicates approximately 60% of time to IT security and compliance operations including vulnerability management, security monitoring, alert triage, SOX controls, and audit support, while spending 40% on hands-on desktop and user support to ensure seamless, secure technology experiences. This position will work out of our Dallas, TX office supporting the company and its strategies with approximately 300 employees.
Primary Responsibilities
Monitor and triage security alerts from Abnormal AI, Proofpoint, Microsoft Defender, and XDR; investigate suspicious activity and clear false positives by proposing rule/list updates
Own the vulnerability backlog from penetration testing and scanning; rank by risk, open change requests, coordinate remediation windows, and verify closure with evidence
Track patch management cycles and ensure endpoint compliance with security baselines
Assist with IT General Controls (ITGC) documentation, evidence collection, and walkthrough preparation for audits
Run SOX access-review tasks including evidence gathering, exception tracking, and approval workflows
Support IT permissions audits and respond to DDQ questionnaires with accurate, timely information
Maintain meticulous ticket and change documentation that meets audit standards
Facilitate security awareness campaigns and phishing simulations using KnowBe4
Support eDiscovery/legal holds with Legal/Compliance teams and maintain chain-of-custody protocols
Perform security and compliance baseline checks across platforms and assist with business continuity planning
Provide technical support for hardware, software, and application issues on-site and via ticketing system
Troubleshoot laptops, desktops, mobile devices, printers, and peripheral equipment for on-site users.
Manage user account provisioning, modifications, and deactivations during onboarding/offboarding with security-approved workflows
Process access requests, password resets, account lockouts, and MFA issues while ensuring least privilege principles
Deploy and configure endpoint devices following security baseline standards; track IT asset inventory for audit purposes
Ensure all endpoints have required security agents (antivirus, EDR, patching tools) properly installed and functioning
Conduct periodic access reviews and assist with user permission audits
Create IT documentation and provide security-focused guidance to users during support interactions
Requirements
Bachelor's degree in Information Technology, Cybersecurity, or a related field or equivalent experience
1+ years in IT/security support or strong internship/coop; comfort with ticketing, evidence capture and following runbooks.
Hands-on experience with Windows, mac OS, and mobile device troubleshooting
Have exceptional customer service skills and client-facing customer relations experience in any industry.
Working knowledge of Microsoft 365 administration and user access management
Familiarity with security tools such as SentinelOne, Microsoft Defender, Proofpoint, and Smarsh.
Experience with vulnerability management and patch deployment processes
Customer support mindset: triage, ticket clarity, proactive communication.
Preferred Qualifications
Certifications such as Security+, CySA+, Microsoft Certified: Security Compliance and Identity, or similar.
Experience with Egnyte, Microsoft Purview, and KnowBe4.
Prior experience in financial services, preferably private equity or asset management.
Strong understanding of access controls, audit logging, and change management.
Microsoft Certified: Security, Compliance, and Identity Fundamentals.
Familiarity with incident response frameworks (e.g., NIST, MITRE ATT&CK).
Special Requirements:
This position's hours conform to the firm's standard hours but may require different start or end times. Some travel may be required for installations and/or problem resolution. At times this position may require work during non-business hours that is related to systems testing, implementation, business resumption testing, or support.
The duties and responsibilities described above are not comprehensive and additional tasks will be assigned. The scope of the job may change as necessitated by business demands.
P10 is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at P10 are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.
Americans with Disabilities Act (ADA)
P10 will provide reasonable accommodations during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at ************** or *******************.
About P10
P10 (NYSE: PX) is a leading private markets solutions provider with over $40 billion in assets under management as of June 30, 2025. P10 invests across Private Equity, Private Credit, and Venture Capital in access-constrained strategies, with a focus on the middle and lower-middle market. P10's products have a global investor base and aim to deliver compelling risk-adjusted returns. For additional information, please visit ****************
Application Support Technician
Technical support engineer job in Allen, TX
Summary: Vital Services is seeking a talented and experienced Software / Application Support Technician to join our growing Information Technology team. This is an extraordinary opportunity to be a part of, and play an integral role in, the expansion of our growing Application Support team!
As an IT Software / Application Support Technician, you will provide software application support for our internal and external users and customers. You will be responsible for communicating with clients and end users, analyzing and identifying solutions to problems, and providing basic training for our business software applications. You will also assist our Development, Infrastructure and Helpdesk teams as needed.
Essential Duties and Responsibilities of the Software / Application Support Technician include:
Monitor the ticketing system for application related issues and complete tasks or escalate issues in a timely manner.
Communicate clearly and professionally, both verbally and in writing, to various different audiences.
Provide support and resolve problems to the client's satisfaction.
Respond promptly to support requests outside ticketing system, properly documenting the issue raised by the customer in the appropriate manner.
Ability to troubleshoot IT and application related issues over the phone, by email, or in person.
Properly document issue resolution.
Document internal procedures and manage knowledge base.
Create users in business applications and modify security permissions where needed.
Configure applications to accommodate customer's new requirements.
Test new configurations in applications.
Test newly developed software solutions and reports for development team as required.
Manage project tasks and provide updates as needed.
Qualifications of the Software / Application Support Technician include:
A minimum of 2 years of experience in an application support role.
A minimum of 4 years of experience in a technical and customer support role.
Associate's or Bachelor's Degree in Mathematics, Economics, Computer Science, or other quantitative degrees preferred.
Experience with insurance software, such as, Vertafore IMS, ImageRight, NetRate, AMS360, Surefyre, etc..
Strong knowledge of SQL, MS Excel, Power BI, and other Application Support tools.
Knowledgeable and experienced with different data sources, such as, MS SQL, Excel files, Azure SQL, Azure Cosmos DB, AS400, DB2, and Cloud Data Sources.
Understanding of SQL databases and query language.
Competencies and Success Factors:
Application support experience required.
Knowledge and experience in the insurance industry is strongly preferred.
Strong detail orientation and communication / listening skills.
Possess a strong work ethic and team player mentality.
Can work under minimal supervision.
Able to follow documented processes.
Become proficient in the use, configuration, and support of our client's applications.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service and responds to service requests; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Communications - Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions; Participates in meetings; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Writes clearly and informatively and is able to read and interpret written information.
Business Acumen - Understands business implications of decisions; Aligns work with strategic goals; Follows policies and procedures; Completes tasks correctly and on time; Supports organization's goals and values; Strives to continuously build knowledge and skills; Shares expertise with others.
Judgment - Makes timely decisions; Exhibits sound and accurate judgment with consideration for all stakeholders and can support decisions made; Asks for and offers help when needed.
Company:
Vital Services
Reports to:
Application Support Service Delivery Manager
Pay Status:
Exempt
Department:
Application Support
Work Status:
Full-time
Work Schedule:
8am - 5pm M-F
Pay Range:
$50,000 - $70,000 commensurate with experience.
Job Type:
Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location:
Remote, or in-person in Allen, TX or Oak Ridge, TN
Technical Support Tier I
Technical support engineer job in Plano, TX
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems, billing inquiries, submits return merchandise authorizations, and promotes aftermarket sales. Answers telephone calls, and responds to emails, right faxes and voicemails within prescribed service levels. Documents, tracks, and provides accurate and timely follow through to customer inquiries. Relies on experience and judgment to plan and accomplish goals.
Essential Duties and Responsibilities:
Takes ownership of incoming calls from the end user community and provides one call resolution for ASSA ABLOY product lines.
Properly enters customer information, documents and verifies customer orders, billing and shipping addresses for invoicing and tracking purposes.
Responsible for follow-up on all issues, maintains quality assurance of tickets, monitors order status and backlogs for delayed orders.
Performs front line troubleshooting of proprietary software for product lines and tests product hardware and software applications to resolve technical inquiries.
Assigns tickets to the proper 2nd and 3rd level support teams, sales and field technicians.
Escalates calls to appropriate departments and senior management as needed.
Provides input on processes and assists with the development of standard operating procedures to gain efficiencies.
Promotes Aftermarket Sales to contribute to revenue expectations of department and company.
Assumes and performs other duties and responsibilities not specifically outlined herein.
Projects a favourable image of ASSA ABLOY Hospitality, Inc. when interfacing with the outside community
Rotation of on-call phone and pager for products lines after hours and weekends.
Skill Requirements and Performance Criteria:
Excellent phone and interpersonal skills with customers, peers and management
Must be detail oriented, possess the ability to multitask, be able to organize and prioritize tasks and follow through on commitments.
Technical aptitude to troubleshoot and analyze hardware and software issues.
Adaptable to change
Education and/or Work Experience Requirements:
2 to 3 years customer service experience or Technical Support experience in a fast paced environments.
1 to 2 years Desktop Support or Networking knowledge is preferred.
High School graduate/GED with some desktop and/or technical interface experience.
Associate Degree in electronics, preferred or equivalent work experience.
Some college level course work up to a 4 year degree is desired.
Industry certification preferred
Software and Technical Skills:
Experience with MS Office - Suite, Windows Vista, Window 2003 Server and Windows XP.
Network knowledge, preferred.
Knowledge of Navision is a strong plus or familiarity with other ERP systems.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Must be able to talk, listen and speak clearly on telephone.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 50,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.
As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Help Desk Technician
Technical support engineer job in Dallas, TX
We are looking for a highly motivated and customer-focused Help Desk Analyst to be the first point of contact for all technology-related issues. This role is crucial for ensuring the smooth daily operation of our business. As a small team, this position requires a broad skillset, strong problem-solving abilities, and a proactive approach to maintaining our IT environment.
Key Responsibilities
Technical Support and Troubleshooting (Tier 1 & 2)
Serve as the primary technical contact for all employees, handling incoming support requests via phone, email, and in-person.
Log, prioritize, and track all IT issues and requests in a ticketing system.
Diagnose and resolve technical hardware and software issues for desktops, laptops, mobile devices, and peripherals (printers, scanners, etc.).
Troubleshoot network connectivity issues (LAN/Wi-Fi), VPN access, and common application errors.
Provide support for Microsoft 365 services (Outlook, Word, Excel, SharePoint, Teams) and other core business applications.
Escalate complex or unresolved issues to appropriate vendors or third-party support providers when necessary.
System and Infrastructure Maintenance
Perform setup, configuration, and deployment of new user workstations (PC/Mac).
Conduct regular preventative maintenance on hardware and software.
Manage user accounts, permissions, and access rights in accordance with company policy.
Assist with basic server and network equipment monitoring and maintenance under guidance.
Ensure all devices are running current operating systems and have up-to-date antivirus and security patches.
Documentation and Training
Create and maintain clear, user-friendly documentation for common IT procedures and solutions (knowledge base articles).
Document all troubleshooting steps and resolutions for ticket closure.
Provide one-on-one or small group training to employees on new technologies or software as needed.
Customer Service and Communication
Maintain a high degree of customer service, providing prompt, courteous, and professional support to all staff.
Clearly communicate technical concepts to non-technical users.
Follow up with end-users to ensure issues are resolved to their satisfaction.
Desktop Support Technician
Technical support engineer job in Plano, TX
*This is an urgent need. Please only apply if you are qualified and are able to start within the next 2-3 weeks!*
One of Insight Global's financial services clients is seeking a skilled Desktop Support Technician to join their team in Plano, TX. This is a fully onsite role!
Position: Desktop Support Technician
Location: Fully onsite in Plano, TX 75024
Duration: 6-month rolling contract, high likelihood for extensions up to 2 years
Hourly Rate: $22-25/hr depending on years of experience
Required Skills & Experience:
- 2+ Years of Experience within Desktop Support, Desktop Support Engineering, Desktop Support Analysis
- Experience with Windows 10 (11 preferred) is required
- Experience with PC/Mac software installation, troubleshooting, and maintenance
- Expertise troubleshooting PCs, Mac, Printer/Scanners, Mobile Devices, and more.
- Experience with LAN/WAN/WLAN technologies and support.
Job Description:
The ideal candidate will have experience in providing desktop support and ensuring a high level of customer satisfaction with systems and applications, preferably in the Mortgage industry. As a Desktop Support Analyst, you will be responsible for supporting end user devices including PC's, Macs, Printer/Scanners, mobile devices, and more. You will set up, troubleshoot, and maintain conference room technology support throughout the site. You will be responsible for deploying various software and related licenses as well as hardware and new PC/Mac deployments. This will be a fully onsite role.
Help Desk Support Specialist
Technical support engineer job in Plano, TX
Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
Ascendion | Engineering to elevate life
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
Build the coolest tech for world's leading brands
Solve complex problems - and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
Experience a community of change makers!
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
*** About the Role ***
Job Title: Help Desk Support Specialist
Key Responsibilities:
Provide L2 technical support for end users across Windows and mac OS endpoint environments.
Troubleshoot and resolve issues related to laptops, desktops, mobility devices, operating systems, and core productivity tools.
Install, configure, and support endpoint devices, software, and system upgrades.
Collaborate with L1/L3 support teams and escalate complex issues when needed.
Monitor, track, and document incidents using incident management and reporting tools.
Support IT operations across systems, network components, and infrastructure services.
Perform root cause analysis and implement long-term solutions to reduce recurring issues.
Maintain adherence to SLAs, IT policies, device management standards, and security protocols.
Assist with deployments, patch management, user provisioning, and endpoint compliance.
Ensure excellent customer service and clear communication throughout the support lifecycle.
Required Skills & Qualifications:
2+ years of experience in L2 technical support or desktop engineering roles.
Strong troubleshooting skills for Windows 10/11 and mac OS environments.
Experience supporting laptops, desktops, tablets, mobile devices, and core endpoint hardware.
Knowledge of IT operations, infrastructure fundamentals, and system administration basics.
Hands-on experience with incident management tools (ServiceNow, JIRA, Remedy, etc.).
Familiarity with device management tools (Intune, JAMF, SCCM, MDM solutions).
Understanding of networking basics (DNS, DHCP, VPN, Wi-Fi troubleshooting).
Strong analytical and communication skills with a customer-first mindset.
Preferred Qualifications:
Experience in enterprise IT environments or global support operations.
Exposure to scripting (PowerShell, Bash) for automation and troubleshooting.
Knowledge of security best practices, endpoint protection, and compliance policies.
Industry certifications (A+, Network+, ITIL) are a plus.
Salary Range: The salary for this position is between $30,000- $40,000 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]
Want to change the world? Let us know.
Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!
Information Technology Specialist
Technical support engineer job in Plano, TX
IT Specialist
Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results.
Day-to-Day:
Provide technical support for end-users and office technologies per established policies and procedures.
Manage and support hardware for remote office environments.
Deploy and retrieve home office hardware for remote users.
Deliver deskside and MFP printer support.
Ensure timely resolution of IT support tickets, meeting established SLAs.
Maintain hardware inventory and facilitate hardware ordering requests.
Play an active role in developing and implementing IT processes and procedures.
Provide IT support for new remote office setups.
Assist users with the installation and setup of computer hardware and peripherals.
Why KBIC?
Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued.
Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance
Work-Life Balance - PTO and a flexible work environment to support your well-being.
Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere.
As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff.
What We're Looking For:
3+ years of verified experience in a corporate IT support role.
Proficiency in Windows 11, Office 365 administration, and Microsoft Office.
Experience with Zoom and Teams.
Strong knowledge of PC hardware troubleshooting and common software issues.
Mac OS troubleshooting experience.
Familiarity with Apple and Android phone support.
Ability to provide remote and phone-based support.
Strong team player with the ability to work under deadlines and unsupervised.
Experience using remote management tools for troubleshooting and support.
Must pass a background check and drug screening.
Comfortable working onsite full-time in Plano, TX (this is not a remote role).
Additional Preferred Skills:
Experience using a help desk ticketing system.
Knowledge of SonicWall and general networking concepts.
Ability to manage multiple projects simultaneously.
About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
Night Shift IT Support Technician
Technical support engineer job in Dallas, TX
We are seeking dedicated and skilled IT Support Technicians to join our 2nd and 3rd shift support teams. These roles are critical in ensuring 24/7 support coverage for our clients and internal operations. As part of our Managed Services team, you will provide responsive, high-quality technical support to resolve issues quickly and maintain customer satisfaction.
The Role
We are seeking dedicated and skilled IT Support Technicians to join our after-hours support teams. These roles are critical in ensuring 24/7 support coverage for our clients and internal operations. As part of our Managed Services team, you will provide responsive, high-quality technical support to resolve issues quickly and maintain customer satisfaction.
Hours will be: Rotating schedule
Shift A: Mon 7:00 pm - 7:00 AM, Tue 7:00 pm -7:00 AM, Sat 7:00 AM - 7:00 pm
Shift B: Wed 7:00 pm - 7:00 AM, Thu 7:00 pm -7:00 AM, Sun 7:00 AM - 7:00 pm
Shift C: Fri 7:00 pm - 7:00 AM, Sat 7:00 pm - 7:00 AM, Sun 7:00 pm - 7:00 AM
Role will be hiring for a December 2025/January 2026 start date
Key Responsibilities
Serve as the first point of contact for all incoming technical support requests (phone, email, or ticketing system).
Diagnose, troubleshoot, and resolve hardware, software, and network issues.
Escalate complex problems to higher-tier support teams as necessary.
Monitor systems, networks, and alerts proactively to identify and address potential issues before they escalate.
Document all support interactions, troubleshooting steps, and resolutions in the ticketing system.
Provide excellent customer service while maintaining professionalism under pressure.
Support onboarding of new users, including setting up accounts, access, and hardware.
Follow standard operating procedures (SOPs), service-level agreements (SLAs), and escalation protocols.
Participate in shift turnover to ensure smooth knowledge transfer between teams.
Knowledge, Skills, and Abilities Required
1-2 years of experience in IT support, helpdesk, or related role.
Strong troubleshooting skills in Windows/Mac OS, Office 365, and common business applications.
Basic understanding of networking (DNS, DHCP, TCP/IP, VPN).
Excellent verbal and written communication skills.
Ability to work independently with minimal supervision during off-hours.
Preferred:
Experience in a Managed Service Provider (MSP) environment.
Certifications such as CompTIA A+, Network+, or Microsoft certifications.
Familiarity with RMM tools, ticketing systems, and remote desktop solutions.
Education & Experience
BA/BS degree, preferably in Business Administration or a related field.
MBA/MS preferred but not required.
5 years of experience in project management (MSP or IT services experience highly desirable).
PMP, CAPM, or ITIL certification a plus.
Benefits
Competitive salary based on experience and qualifications.
Health, vision, and dental benefits.
Performance-based incentives and generous bonus opportunities.
Full on-the-job training & support.
Fun, collaborative working environment and culture.
Excellent opportunities for career advancement.
Level 1 IT Support Engineer - MSP / MSSP
Technical support engineer job in Fort Worth, TX
Level 1 IT Support Engineer - MSP / MSSP | $50K-$60K | DFW Metroplex
If you're an early-career IT professional looking for a place to learn fast, grow quickly, and get hands-on with cybersecurity and cloud, this is an incredible opportunity.
This rapidly expanding Managed Security Service Provider (MSSP) is opening new offices in the DFW area and adding multiple roles as they continue to win new business. Their culture is built around empowering engineers-giving Helpdesk and System Admins chances to touch more security tools, cloud technologies, and project work instead of staying stuck in repetitive ticket queues.
Regular performance reviews, clear advancement paths, and real skill-building opportunities make this an ideal place to grow your MSP career.
Level 1 IT Support Engineer Responsibilities:
Provide frontline IT support using remote-access tools
Create, track, and close tickets with clear documentation and issue resolution details
Document new issues, processes, and technical fixes
Support special projects and additional tasks as needed
Level 1 IT Support Engineer Experience:
2+ years of IT helpdesk or MSP experience
Strong troubleshooting and problem-solving skills
Proficiency with Microsoft Office
Basic to intermediate Active Directory knowledge
Solid communication skills and a desire to learn more about cybersecurity & cloud
Level 1 IT Support Engineer Benefits:
Medical insurance
401(k)
PTO & paid holidays
Clear advancement opportunities
A growth-oriented environment where you'll gain exposure to security, cloud, and project deployments
Systems Engineer - IV
Technical support engineer job in Irving, TX
Systems Engineer - IV Duration: Contract We are seeking a highly skilled Systems Engineer - IV to join our team in Irving, Texas. This is a fully in-office position requiring presence in the office 5 days a week. The ideal candidate will have expertise in prompt engineering, GitHub Copilot, AI LLM/SLM building and fine-tuning, and core API development using AI skills. The role involves leveraging AI capabilities to enhance code development speed and quality. You will be responsible for the design and development of medium to highly complex systems within the NSA architecture. This position also requires collaboration with IT and business partners to deliver NSA, MARVEL, and OMNI deliverables.
Responsibilities:
Design and develop medium to highly complex systems in NSA architecture.
Collaborate with GTS and business stakeholders to implement business requirements.
Work closely with business owners and subject matter experts on requirements gathering and design.
Implement Agile practices on all project and development work.
Ensure system reliability, scalability, and adherence to best security practices.
Develop and deliver high-quality tested code in collaboration with a global team of developers.
Drive the consolidation of tools and automation of performance results and data.
Work closely with the Quality Assurance team to ensure code quality and timely delivery of fixes for defects.
Lead medium to large-sized projects using both offshore and onshore resources, providing guidance to junior staff members.
Provide technical direction on solutions for various interfaces and APIs for internal and external systems.
Act as a technical SME for the eCommerce system and lead development teams.
Qualifications:
Bachelor's degree in computer science, software engineering, or a related field, or four or more years of work experience.
Six or more years of relevant experience demonstrated through work, military experience, or specialized training.
Experience in Java 8 reactive programming.
Knowledge of Spring Boot framework and its various modules.
Experience with REST services using JSON structures and methods like GET, POST, and PUT.
Experience with PNO layer and Cassandra DB.
Proficiency in Microservices, AWS, Docker, Kubernetes containerization, EKS, and GraphQL.
Experience with DevOps tools such as GIT, Jenkins, JIRA, Ansible, and Test-Driven Development tools (e.g., JUnit, Selenium, Sonar, Kibana, Grafana).
Experience in designing, developing, and troubleshooting API proxies.
Knowledge of service-oriented multi-tier applications.
Ability to manage multiple assignments and deliver integrated roadmaps for system maintenance and development.
Superior written and oral communication skills.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $60 - $65
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Glassbox System Engineer
Technical support engineer job in Dallas, TX
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit *******************
Job Title: Glassbox System Engineer
Work Location: Dallas, TX (Onsite)
Roles and Responsibilities:
We are seeking a Glassbox Systems Engineer to manage and optimize the Glassbox platform within a secure multidata center environment.
This role focuses on system administration application hosting troubleshooting and performance tuning not analytics or application onboarding
The ideal candidate is a self-starter with strong technical expertise and problem solving skills
Key Responsibilities
Install configure and maintain Glassbox systems in Linux environments
Manage Java application hosting and ensure high availability and performance
Develop and maintain automation scripts for deployment and system tasks using Shell Python Perl or BladeLogic NSH
Implement and troubleshoot TLSSSL certificates and connectivity issues
Perform advanced network troubleshooting using tools such as ping nslookup traceroute and curl
Collaborate with system administrators network engineers and other stakeholders to deliver integrated solutions
Monitor system health and proactively resolve performance or stability issues
Document processes configurations and troubleshooting steps for operational efficiency
Required Qualifications
Strong grasp of network protocols HTTPS TCP and web debugging Wireshark Chrome DevTools Load balancing and data analytics
Strong Systems administration skill in a large environments
Proven Practical experience with HTML JavaScript DOM manipulation and browser behavior
Understanding of web analytics AB testing and data instrumentation concepts
Working understanding of version control and automation systems Bitbucket Artifactory Blade Logic
Handson experience with Linux system administration and shell scripting
Strong background in Java application and Nodejs hosting on Linux
Expertise in scripting languages Shell Script BladeLogic NSH Python Perl
Thorough understanding of TLSSSL certificate implementation and connectivity troubleshooting
Strong debugging and analytical skills
Solid network troubleshooting skills using standard tools
Excellent communication and collaboration skills
Ability to work independently and deliver complex solutions with minimal supervision
Working knowledge of regular expressions
Preferred Skills
Experience with deployment tools such as BladeLogic Ansible Terraform Puppet Chef AutoSys
Familiarity with secure multidata center environments and firewall rule basics
Handson experience with Glassbox and other monitoring tools eg Tealeaf Splunk SiteScope
Knowledge of performance tuning and capacity planning for enterprise systems
Exposure to CICD pipelines and DevOps practices
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
Parallel Computing Engineer
Technical support engineer job in Plano, TX
Mercor is hiring a Parallel Computing Engineer on behalf of a leading AI lab. In this role, you'll **accelerate numeric and simulation kernels** through GPU/CPU parallelism, memory-hierarchy tuning, and distributed execution across clusters. You'll design scalable pipelines that maximize efficiency and throughput for large-scale computational workloads. This role is ideal for engineers who thrive at the intersection of HPC, GPU optimization, and distributed systems.
* * * ### **You're a great fit if you:** - Have a background in **computer science, high-performance computing, or applied mathematics**. - Are experienced with **GPU/CPU parallel programming** using CUDA and OpenMP. - Understand **distributed execution frameworks** and tools like MPI, NCCL, and Slurm. - Are proficient in **Python** with libraries like **NumPy and SciPy** for scientific computing. - Have experience profiling and optimizing workloads with tools like **nvprof and nsys**. - Care about **memory hierarchy, communication overhead, and scalability** in parallel systems. - Are curious about how HPC techniques accelerate **AI training, simulations, and scientific workloads**. * * * ### **Primary Goal of This Role** To design, optimize, and deploy parallel computing pipelines that accelerate numeric, simulations, and large-scale computations across GPUs, CPUs, and distributed clusters. * * * ### **What You'll Do** - Speed up numeric and simulation kernels through **GPU/CPU parallelism**. - Optimize workloads via **memory-hierarchy tuning** and communication reduction. - Scale computations with **MPI, NCCL, and Slurm** for distributed clusters. - Profile and benchmark performance using **nvprof and nsys**. - Build reproducible pipelines in **Python, NumPy, and SciPy** for HPC workflows. - Collaborate with researchers and engineers to integrate HPC into production AI systems. * * * ### **Why This Role Is Exciting** - You'll accelerate **mission-critical AI and scientific workloads**. - You'll work across the stack: **hardware-level optimization, distributed execution, and HPC software engineering**. - You'll directly impact the performance of **large-scale AI models and simulations**. - You'll be part of shaping how **parallel computing powers the next generation of AI systems**. * * * ### **Pay & Work Structure** - You'll be classified as an hourly contractor to Mercor. - Paid weekly via Stripe Connect, based on hours logged. - Part-time (20-30 hrs/week) with flexible hours-work from anywhere, on your schedule. - Weekly Bonus of **$500-$1000 USD** per 5 tasks. - Remote and flexible working style.
Systems Engineer I
Technical support engineer job in Denton, TX
Systems Engineer I (Linux Focus | Contract-to-Hire | 100% Onsite - Denton, TX)
Duration: Contract to Hire
Work Schedule: Standard 8-5 with flexibility; onsite required with occasional remote accommodations for life events
Work Authorization: Must be authorized to work in the United States without current or future sponsorship
Background Check: Must pass a Criminal Justice Information Systems (CJIS) background check upon hire
We're seeking a motivated Systems Engineer I to join a dynamic public-sector technology team supporting critical infrastructure and enterprise systems. This role is ideal for an early-career professional who's ready to deepen their hands-on experience in Linux (especially Red Hat), virtualization, and data center operations. You'll work closely with a senior systems engineer to stabilize core infrastructure, support private cloud initiatives, and gain exposure to enterprise monitoring and automation tools.
The position is contract-to-hire, with a targeted conversion to full-time employment (estimated salary around $60,000).
Systems Operations & Support (70%)
Perform daily administration and support for Linux servers (Red Hat preferred) and related infrastructure.
Assist with patching, backups, and monitoring using tools such as Nagios, SolarWinds, and WhatsUp Gold (or similar systems).
Support virtualization platforms and contribute to the ongoing transition away from VMware.
Help stabilize listservs, maintain monitoring systems, and support the buildout of a private cloud environment.
Participate in general data center operations, ensuring reliability, uptime, and environmental stability.
Documentation & Collaboration (20%)
Maintain runbooks, system diagrams, and operational documentation for configuration, patching, and incident response.
Follow established change management and problem resolution processes.
Collaborate closely with internal IT teams and provide professional, customer-focused support.
Projects & Professional Growth (10%)
Contribute to infrastructure modernization and automation initiatives, including patching and vulnerability management tools such as AutoBox and Rapid7.
Expand skills in scripting, infrastructure automation, and cloud administration (Azure, AWS).
Pursue growth within a clearly defined Systems Engineer career track (I → II → III) with associated salary advancement.
Education/Experience Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience).
Practical experience with Linux systems administration (Red Hat strongly preferred) required.
Familiarity with virtualization and monitoring systems such as Nagios, SolarWinds, or WhatsUp Gold.
Understanding of data center operations, networking fundamentals, and patch management processes.
Strong troubleshooting, documentation, and communication skills.
Relevant certifications (CompTIA Linux+, Red Hat, Microsoft, AWS, etc.) a plus.
Why You'll Love This Opportunity
Work on mission-driven infrastructure projects that support public-sector services and operations.
Learn from senior engineers in a collaborative, hands-on environment.
Gain experience across Linux, virtualization, and private cloud technologies.
Defined career growth path with long-term conversion potential.
Excellent benefits upon full-time conversion - including pension-style retirement, competitive insurance, and potential tuition reimbursement.
GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.
As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.
GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify. For more information about E-Verify, please visit E-Verify's official website.
Plasma Center Tech
Technical support engineer job in Burleson, TX
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Burleson
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - TX - BurlesonWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
Auto-ApplyAlation Server Administrator
Technical support engineer job in Dallas, TX
Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years.
Please visit Fractal | Intelligence for Imagination for more information about Fractal.
Hybrid: Dallas, TX
Server Ops: Install, patch, and administer Alation platform (upgrades, backups, HA/DR).
Linux/Unix: Expert management via Unix shell (SSH); service and process control.
Azure: Manage VM hosting, network security, and resource optimization in Azure.
Configuration: Utilize Alation administrative utilities (e.g., alation_conf).
Governance: Configure and enable end-to-end data governance features (MDE, QLI, Policy Center).
Security: Implement and maintain SSO and granular access control.
Alation Data Catalog Sever Management, Connector Configuration and Testing
Importing the technical metadata for various sources
Setup of users, groups, notification services etc. in Alation
Other technical activities in Alation towards Alation adoption by BUs
Pay:
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 - $145,000. In addition, you may be eligible for a discretionary bonus for the current performance period.
Benefits:
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Fractal Doesn't offer any sponsorship at this time.
System Engineer Tier 2
Technical support engineer job in Dallas, TX
Job Title: Systems Engineer
Job Level: Tier II, Levels 1-3
Department: Managed Services
The Tier II Systems Engineer is responsible for maintaining the design, integrity, and resiliency of customer networks, servers, software systems, and cloud solutions. This technical role also handles escalations from the service desk team.
Why IT GOAT?
We are an actively growing IT Consulting company. That looks for self-driven team players who want to continue and grow themselves. If you are a tech-minded individual who wants to be rewarded with opportunities for growth and development, this is the place for you.
IT GOAT provides employees health insurance at an employee cost of $0.00 per pay period, a 401(k) plan with company match, a $15,000 basic life and AD&D, paid vacation, holidays, sick leave, paid family leave, and many other available benefits.
Why IT GOAT is the best place to work?
Your career and growth are boundless. Unlike many companies, our people are put on long-term career plans to keep them moving on in their preferred fields.
The ideal candidate will have strong interpersonal and organizational skills. They should be comfortable with multitasking and be able to budget their resources to meet the assigned tasks for their role.
Applicants must live in the Dallas, TX area and be able to work in our Dallas HQ office. This is an in-office position so all applicants must have reliable transportation to and from home to client sites.
Job Description:
The Systems Engineer is responsible for maintaining the design, integrity, and resiliency of customer networks, servers, software systems, and cloud solutions. This technical role also handles escalations from the service desk team.
Basic Functions:
· Support relating to technical issues involving Microsoft, Apple, and Linux Operating Systems.
· Support of customer networks, business applications, cloud solutions, and phone systems.
· Support of virtual host platforms such as Hyper-V and VMWare.
· Implement and support customer business solutions, and disaster recovery solutions.
· Implement and support remote access solutions such as VPN and Terminal Services.
· Create and update systems documentation.
· Communicate with team and customers as required keeping them informed of incident progress, upcoming changes, and planned outage windows.
Additional Duties and Responsibilities:
· Improve customer service, perception, and satisfaction.
· Ability to work within a technical service team and communicate effectively.
· Develop in-depth knowledge of our solutions and how they relate to the customer experience.
· Document internal and client processes and procedures.
· All work must be documented in service or project tickets.
· Maintain mailing lists and various online outlets to stay up-to-date on technology trends.
Required Knowledge, Skills, Abilities:
· Excellent Interpersonal Skills including listening, speaking, writing, typing, and customer service.
· Ability to quickly diagnose technical issues.
· Ability to multi-task and adapt quickly to change.
· Solid understanding of support tools and techniques.
· Self-motivated and passionate to learn more in order to provide better services to our clients.
Education and Previous Experience:
· Professional Technical Certifications from vendors such as Microsoft, Cisco, SonicWALL, VMWare, and CompTIA.
· BA/BS in a computer related field or equivalent work experience.
· At least 4 years of IT experience.
Job Types: Full-time, Permanent
Pay: $60,000.00 - $70,000.00 per year
Benefits:
Health insurance employee paid
401(k) matching
Dental insurance
Flexible spending accounts
Vision insurance
Health savings account
Life insurance
On-site gym and covered parking
On-site car wash
Company events
12 days earned paid time off
Company holidays
Company paid for certifications
Professional development assistance
Schedule:
8-hour shift
Monday through Friday
On call - occasional after hours and weekends
Work Location: On-site