Technical Support Engineer Jobs in Michigan

Windows Server, Imagining PC's, Active Directory, Office 365 Support

The Technical Support and Services Technician will be a main point of contact for any IT related issues as they come into our help desk. The Technical Support and Services Technician is responsible for having strong customer service skills. They will act as the front line answering all technical related questions in a timely manner. SHIFT AVAILABLE: Sun-Wed 2:30am-12:30pm M-F 7:00 PM - 2:00 AM SHIFT PREMIUMS OFFERED: 6 PM - 12 AM - Additional $1.00 per hour 12AM - 6AM - Additional $2.00 per hour IT Support Technicians will: Have basic IT knowledge Have an interest in pursuing a career in the IT field Have the ability to multitask and prioritize a changing workload Have a flexible schedule with the ability to work overtime if needed Have strong organization and communication skills Be a reliable and dependable worker Duties include, but are not limited to: Serving as the main point of contact for internal customers seeking technical assistance over the phone or through email Performing remote troubleshooting through diagnostic techniques and asking pertinent questions to the internal customer Providing remote support, software loading, etc. for all hand-held and tablet technology tools

Help Desk Agent Level 2 The Help Desk Level 2 role at K Group is a pivotal position responsible for efficiently coordinating and resolving technical issues reported by customers. As a crucial point of contact, you will interact with customers and our technical teams, ensuring prompt and effective problem resolution. Additionally, this role will be responsible for assisting with the guidance and growth of fellow team members. About K Group Companies K Group is a locally owned and operated group of technology companies that was established in 1980 and located in Grand Rapids, MI. We proudly serve clients across the United States, with a strong focus on Michigan. Our expertise spans a wide spectrum of technological services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity. Why Work Here? “Great focused team environment.” For more than 40 years, K Group Companies has been one of West Michigan's premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community. As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers - and each other! Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together! Responsibilities · Promptly respond to customer issues and inquiries providing clear and concise communication · Resolve issues for clients via phone, in person, or using remote tools · Troubleshoot and diagnose technical problems reported by customers, offering effective solutions · Coordinate with different departments to prioritize and assign tasks based on urgency · Ensure timely resolution of technical issues by monitoring progress, following up on any pending tasks · Own support tickets based on skills, availability, and workload, while considering any customer-specific requirements or preferences · Stay up to date with industry trends and emerging technologies to enhance problem-solving capabilities and customer support effectiveness · Provide exceptional customer service by addressing concerns, providing updates, and ensuring overall customer satisfaction · Mentoring junior staff, assisting with product and process knowledge. Helping to elevate the team and technical services department Compensation and Benefits · Paid Time Off (PTO) · Volunteer Paid Time Off (VTO) · 100% employer paid family health insurance premium · 100% employer paid disability insurance · 100% employer paid dental & vision insurance · 401k with Safe Harbor contributions from company annually · Profit sharing opportunities · Bonus programs Qualifications · Previous experience in IT working with RMM tool (Automate/Labtech preferred) · Working knowledge of physical security designs, hardware, and software (card access, security camera solutions etc.) · Proficiency in troubleshooting and diagnosing technical issues, with a solid understanding of common hardware and software problems · Intermediate to high level understanding and proficiency with Windows servers · Intermediate to high level understanding of network infrastructure · Working knowledge of Linux OS is preferred · Strong communications skills, both written and verbal, with the ability to convey technical information clearly · Ability to prioritize and multitask effectively in a fast-paced environment · Collaborative team player who can work closely with technical teams and effectively communicate customer needs · Strong problem-solving skills, with the ability to think creatively · Positive and professional demeanor

Job Description We're ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we've been helping our clients develop products that are changing the world, whether that's by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers. ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing. When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world's most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don't have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees. Role Develop the requirements and specifications for traction control, stability control, torque vectoring, braking, steering and suspension control systems from initial concept to SOP with excellence and great detail Work with Vehicle Controls, Motor Controls, Chassis Electronics and Vehicle Dynamics teams to build, test and calibrate prototype controllers in virtual, HiL and vehicle environments Create, execute and document system design validation plans to include virtual, HiL and vehicle-based activity Work closely with stakeholders and attribute owners across the company (Vehicle Dynamics, NVH, Vehicle Controls, Motor Controls, Platform Software) Work with multiple complex projects in a demanding environment Travel domestically and internationally as required Qualifications 7+ years of automotive experience Experience with Vector tools (CANape, CANalyzer, CDMStudio, etc.) Strong understanding of Vehicle Dynamics theory Proven delivery of world-class vehicle performance Hands-on practical experience in prototype development Some familiarity (not necessarily world-leading knowledge) with software development (Matlab/Python/CAPL scripting, C++, model based) Ability to read and work with electrical schematics, with sound understanding of electrical communication principles Advantageous Excellent problem-solving ability, with an ability to use fundamental principles and data-driven action Desire for continual learning Driven-vehicle attributes development experience is a plus Education BS/BEng or MS/MEng in a relevant Engineering/Physics/Mathematics discipline, or equivalent experience ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

We are seeking a skilled and customer-focused IT Support Specialist to join our team. The ideal candidate will provide exceptional technical support to end-users, ensuring timely and effective resolution of issues while contributing to the organization's IT operations. Responsibilities Act as the first point of contact for technical support requests received via phone, ITSM platform, or in person, delivering courteous and efficient service. Troubleshoot and resolve hardware, software, and network issues, escalating when necessary to ensure minimal downtime. Perform hands-on support at workstations, including hardware repairs, peripheral installations, and other on-site fixes. Provide end-user training and guidance on company systems and applications. Maintain and update internal and external knowledge bases with relevant documentation Required Skills: 3+ years in a level 1/level 2 support role Hands-on experience in Microsoft enterprise environments Hands-on experience Active Directory, ServiceNow or similar Strong knowledge of desktop hardware, operating systems, and common business applicati Familiarity with the use and troubleshooting of Microsoft Office 365 *Blue Chip Talent will not be sponsoring visas or accepting C2C for this position at this time. Blue Chip Talent is an Equal Opportunity Employer (EOE) that values merit-based recruitment centered around technical ability, skillset, and personality/cultural fit with our employing partners. *Include at least 3 screening questions that LinkedIn provides: Skill Experience, Location, Visa Status, Work Authorization, etc.

This is a technical support position. Its role is to assist in meeting the technical needs of the organization's user community and providing subject matter support for Universal's various systems and applications. A majority of this person's time will be spent troubleshooting over the phone and/or in person. This position is 45 hours per week and fully onsite in Warren, MI. Scope of Work The IT Support Services Technician is responsible for the day to day customer service support and troubleshooting technical issues for Universal's user community. This person will contribute to the development of documentation for established processes and procedures that aid in improving the efficiency of meeting users' needs. Responsibilities Diagnose and resolve software and hardware incidents, including operating system issues and a wide range of other software applications. Assist all users with any IT related incidents when called upon. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other teams where necessary. Accurately document, and update user requests using the IT ticketing system. Configure and deploy IT equipment. Resolve issues with. and upgrade different types of software and hardware To resolve incidents with printers, copiers and scanners Provide a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Utilize excellent verbal communication skills to communicate effectively with technical and non-technical coworkers at all levels in the organization. To be a highly motivated team player with the skills and ability to manage changing priorities. To create, maintain and publish relevant support documentation in order to assist all users in the quick resolution of their incidents and service requests and enable users to become more self-sufficient. Exhibit a flexible approach to working on a rotating basis and provide necessary cover where needed. Behavioral Expectations Customer Service - demonstrate the ability to respond with a high degree of urgency to the needs & requests of others, internally and externally. Understand the impact of their work on others. Understand safety policies and actively promote safe practices in the workplace. Maintain constructive relationships and demonstrate respect for everyone contacted. Deal constructively with conflict and focus on the situation, issue or behavior and not on the person by diffusing situations before conflicts arise, resolving conflicts directly and actively promoting and gaining cooperation from others. Accurately provide and receive information in oral and written communications. Consistently provide ideas, opinions, or information in an articulate, professional way. Actively listen to others and demonstrate understanding of other points of view. Willingness and ability to adjust to changing conditions or priorities. Take the initiative to identify and act on problems and lead by example. Consistently make decisions that resolve problems. Qualifications and Skills Organized, thorough, and has great attention to detail Intermediate-Advanced knowledge of the Microsoft Office Suite High level of analytical thinking to solve problems with an understanding of technology as well as an ability to ask the right questions and apply solutions to business problems Effective oral, electronic and written communication with all levels of the organization using top notch customer service. Does well with minimal "hands on" training and can pickup new skills quickly and can "take the ball and run with it" Ability to multi-task and can handle frequent interruptions Can consistently follow protocol and instructions Can work independently with little management direction Document process, procedures, and results Fast and accurate keyboarding skills Passionate, optimistic, and has internal inspiration to get things done Preferred Experience 1-2 years in IT or Business Systems This position offers medical, vision, and dental benefits, FSA, 401k, life insurance, paid holidays, paid vacation, and upward mobility within a growing company.

Main responsibilities Install, administer, and support MES and shop floor IIoT systems in a manufacturing environment. Work closely with plant management and users to troubleshoot and maintain manufacturing applications and reports for the MES and IIoT areas. Support data queries and data validation activities. Assist with requirements gathering for the integration of the MES with other applications used by the plants. Work with business teams to identify continuous improvement opportunities to the existing MES practices, processes, and tools. Ensure that network configurations are in line with Corporate guidelines, collaborating actively with the other members of the IT department. Apply both corporate and regional security requirements for all solutions. Ensure that MES architecture is maintained and updated as needed, patching the OS and or application as instructed. Define and monitor KPIs for the MES and IIoT solutions. Provide 1st level manufacturing support while working with third party vendors. Monitor and address any issues that may impact the defined KPIs, producing corrective actions and resolution. Support daily activities to allow timely resolution of the issues and meet the defined KPIs. Provide training to end users for applicable shop floor systems. Escalate to Regional COE of Manufacturing Lead, Second or Third level support incidents or request. Preferred qualifications 3+ years of experience with manufacturing execution systems and IT systems in a manufacturing environment. Understanding of industrial connectivity (OPC UA, FOCAS, MQTT, TCP/IP, etc.). Understanding of PLC and CNC functions. Working knowledge of licensing agreements involving software. Understanding of Relational Database: SQL Server, database views, database queries, stored procedures. Proven experience connecting to and/or automating industrial systems. Experience with administering Windows and Linux-based operating systems. Experience with PTC Thingworx, Kepware are a huge plus. Experience with no SQL databases and time-series data a plus. Ability to lead, execute, and complete projects at the site level. Must possess excellent communication skills, both written and verbal. Must be proficient in the use of MS Office tools. Must be a self-starter able to complete tasks with minimal supervision. Demonstrated punctuality in tasks and work habits. Must possess excellent English skills.

Job Title: IT Support Technician Irwin is seeking a dynamic technical support specialist to provide exceptional user hardware and software support. This role provides the opportunity to build expertise with a variety of equipment including laptops and other hardware, network connectivity, software licensing and administration, Windows and MacOS software, and more. Responsibilities Configure and procure PCs/laptops, loading software and administering enterprise licenses. Monitor support tickets for associate service requests to troubleshoot reported problems and take necessary steps to solve them. Deploy and support manufacturing equipment such as barcode scanners and tablets Manage operating system patch and update deployment across the organization Excellent communication skills, both verbal and written Strong problem-solving and troubleshooting skills Qualifications Education: Bachelor's degree in Computer Science, Business Administration, or related field 2 years of hands-on experience in technical support role Ability to manage multiple priorities and meet established service level agreements and deadlines in a production environment. Physical Demands and Work Environment: While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to walk. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and loud machinery. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. FLSA Status: Exempt

US-MI-Lansing Type: Regular Full-Time # of Openings: 1 Farm Bureau Center Office 365 System Engineer Objective To assist Farm Bureau family of companies with Office 365 for organizational and department-level communication and tools for day-to-day activities. To help more fully utilize the offerings of the product in a stable and secure fashion. To work closely with business and end-user support teams, responding to questions, assisting with training, and communicating application updates. Responsibilities Office 365 System Engineer Responsibilities Manage and maintain the Office 365 tenant, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, Microsoft Entra ID, and other O365 services. Perform regular service reviews, configuration, and optimization to ensure the platform's stability and security. Manage document retention standards according to policy. Monitor system performance and troubleshoot issues to ensure seamless operation of the Office 365 environment. Provide tier 2/3 support for Office 365-related issues and incidents. Conduct training sessions and create documentation to help users effectively utilize Office 365 tools and services, collaborating with tier 1 support and training teams. Implement and manage security policies and configurations to protect the Office 365 environment. Ensure compliance with organizational policies, industry standards, and regulatory requirements. Perform regular security assessments and audits to identify and mitigate risks. Plan and execute migrations to Office 365 from on-premises or other cloud platforms. Integrate Office 365 with other enterprise applications and systems as needed. Qualifications Office 365 System Engineer Qualifications Required Bachelor's degree in computer science, Information Technology, or a related field. Minimum of 3-5 years of experience managing and supporting Microsoft Office 365 environments. Strong knowledge of Office 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and related applications. Experience with PowerShell scripting for administration and automation tasks. Understanding of networking concepts, security principles, and compliance requirements related to Office 365. Preferred Microsoft Certified: Azure Administrator Associate or equivalent certification preferred. Microsoft 365 Certified: Endpoint Administrator Associate or equivalent certification preferred. Microsoft Certified: Identity and Access Administrator Associate or equivalent certification preferred. Security certification, such as Security+, is preferred. Experience with hybrid Office 365/on-premises environments preferred. Familiarity with Microsoft Entra ID, Azure Conditional Access and other Azure services, preferred. Knowledge of ITIL practices and methodologies preferred. Experience with third-party Office 365 tools and add-ons preferred. Note: This is a hybrid position working both remotely and from the Farm Bureau Home Office located in Lansing, Michigan. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 86815-108519 Yearly Salary PIcfbb6472ec80-26***********6

About Us Contemporary Amperex Technology Kentucky (CATK) is the US battery manufacturing subsidiary of Contemporary Amperex Technology Co., Limited (CATL). CATL is a global leader in research, development and manufacturing of battery energy storage system for vehicles, grid scale, and maritime applications. In 2024, CATL accounts for over 37% of global EV battery installed capacity. CATL has been the largest battery manufacturer in the world for the last 7 years. The Company is committed to providing cutting-edge solutions for global new energy applications. Our Vision Strive to be a global premier innovative technology corporation, deliver excellent contribution to green energy resolution for mankind, and provide a platform of pursuing the spiritual and material well-being for employees! Job Overview: To better serve the global auto industry electric vehicle trend in the United States, CATL, through its U.S.-based subsidiary, CATK, is seeking a talented and experienced Data Center Engineer to join our local team. As a Data Center Engineer at CATK, you will play a critical role in managing and maintaining our central and edge data centers. The ideal candidate will ensure the efficient and stable operation of our data center environments, supporting business growth and technological advancements. Essential Functions: Oversee the daily operations and maintenance of the central and edge data centers. Plan, design, and implement expansions and installations of data centers, networks, servers, and storage devices based on business needs. Troubleshoot and resolve complex hardware and software issues in data centers. Install, configure, and maintain ESXi clusters, including but not limited to Windows and Linux clusters. Monitor and manage data center environments 24/7 to ensure equipment operates safely, efficiently, and reliably. Diagnose and repair hardware problems related to data center environments and servers. Participate in the construction and installation of servers, storage devices, and network equipment in data centers. Handle server host failures and operating system issues promptly. Maintain the data center environment, including emergency management of air conditioning failures. Ensure compliance with network wiring standards and best practices. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Automation, Electronic Engineering, or a related field. Minimum of 3 years of experience in data center management or system integration engineering. Proficiency in maintaining and troubleshooting both hardware and software in data centers. Strong knowledge of Red Hat Linux, Windows Server 2008, and virtual machine operations. Experience in system integration engineering or data center management. Familiarity with server hardware equipment replacement and software service debugging. Ability to diagnose and resolve issues related to servers and data center infrastructure. Excellent problem-solving abilities and attention to detail. Excellent communication skills, capable of working with cross-functional teams and managing multiple projects simultaneously. Ability to maintain a full-time work schedule with regular in-person attendance is required for this position. Ability to interact professionally with individuals of varied backgrounds and skill level. Physical Requirements: Ability to move around work sites, which may include walking, standing, and climbing ladders or stairs. Flexibility to bend, kneel, or crouch, particularly when inspecting installations or troubleshooting. Capability to lift and carry moderate weights, typically up to 25-50 pounds. Occasional lifting of heavier items may be required. Ability to work in various environments, including offices, construction sites, and manufacturing facilities. Willingness and ability to travel to various job sites, which may require driving or other forms of transportation. Benefits: Competitive salary commensurate with experience. Comprehensive benefits package including medical, dental, and vision coverage. 401(k) retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. ***CATK is an Equal Opportunity Employer*** The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Help Desk Technician Join a team of 3 people, handle on boarding, off boarding's, hardware (imaging pcs, phones, tablets) for an enterprise with 1000 users. it involves configuring and physically setting up the workstations at the office and shipping and receiving equipment from satellite offices throughout the country. Some network assistance and dispatch. One year experience, working with Active Directory, Office 365, imaging PCs

Onsite Requirements: Troubleshooting skills Communication skills Hardware/Software troubleshooting skills Travel required Job Description: The IT Technician works under general supervision in accordance with detailed policies, procedures or specific instructions. Performs a variety of routine to moderately complex tasks to support the stable operation of various in- house IT environments. Diagnoses, resolves and documents IT problems in a timely fashion. Assists in implementing changes to IT systems/networks. Shares technical knowledge within the group. Key Accountabilities Performs tasks related to the support of internal/external clients and/or various IT technical functions as assigned. Assists in the identification, analysis, resolution and implementation of solutions that assist clients in performing critical business functions. Utilizes appropriate tools to monitor, install or repair a variety of IT-related equipment. Provides planning and time estimates for work assignments. Writes reports, documentation and technical proposals. Assists with formal or informal presentations. Assists with the development of training and information materials. Aids in establishing benchmarks related to performance metrics. Promotes continuous improvement philosophy and methodology that results in a continuous improvement culture within Information Technology. Utilizes a variety of Operating System principles and tools to facilitate effective solutions that improve process design in all areas of the business. Minimum Education & Experience Requirements: This is a multi-track base requirement job; education and experience requirements can be satisfied through one of the following three options: High School Diploma or GED and 2 years of Information Technology related experience Associate degree in an information technology related discipline and1 year of Information Technology related experienced) Other Qualifications: (Preferred) Degree in an Information Technology related field Industry recognized certificate Other Requirements: Communicates effectively both orally and in writing with individuals at all levels of the corporation. Strong customer support skills and telephone skills. Strong analytical, organizational and problem-solving skills. Must have the ability to recommend and participate in solution implementation in area of responsibility. Understanding of IT industry e.g. emerging technologies, industry standards, support services, architectures, systems design, and systems integration and demonstrated knowledge of area of responsibility and accepted IT processes. Ability to work in a team, project and/or matrixed structure, supporting multiple clients and multiple assignments. May be required to perform shift work alone/with limited supervision including weekends and holidays. Valid driver's license with vehicle capable of carrying ladder and 200lbs of equipment. Ability to work from heights

The Role: The purpose of an IT Support Analyst for an IT Service Desk onsite in the office is to serve as the frontline technical support, addressing and resolving a wide range of hardware and software issues. Being physically present in the office allows for immediate, hands-on assistance, ensuring that employees experience minimal disruption to their work due to IT-related problems. The role involves troubleshooting, diagnosing, and resolving technical issues, as well as providing guidance and support to users. The IT Support Analyst plays a key role in maintaining the overall IT infrastructure's health and helps in fostering a productive work environment through efficient technical support. Responsibilities: Providing first-level contact and problem resolution for all users with hardware, software, and applications problems. Resolving user-reported issues using available tools and following procedures and policies for the handling of support cases. Troubleshooting and diagnosing problems to determine their root causes and finding appropriate solutions. Escalating unresolved issues to the appropriate higher-level support team. Documenting all user interactions and steps taken to resolve incidents in the service desk system. Maintaining and updating the knowledge base with accurate and up-to-date technical information. Assisting with the setup and configuration of end-user hardware and software. Conducting hardware and software inventory management to ensure accuracy and accountability. Participating in IT projects as required by the management. Providing on-the-spot training to end-users to prevent recurring issues. Ensuring security and privacy protocols are followed to protect systems and sensitive information.

Job Title: System Network Administrator *Candidates must be local to the State of Michigan. Under the general direction of the Lead Network/Server Specialist, design, set-up, maintain and troubleshoot hardware, software, and computer network. Computer network hardware including but not limited to servers, routers, switches, wireless access points, gateway, network hub, firewalls, virtual personal network (vpn), internet, intranets, local area networks, wide area networks, and other network equipment to manage fully operational network. Provides computer systems support for Court Team Members. Primary Duties & Responsibilities: Recommends, designs, and implements new network solutions to improve the efficiency of current network(s) Installs, configures, and supports network equipment including routers, switches, DNS, DHCP, DNAS, SANs, wireless access points, load balancer, gateway, network hub, firewalls, virtual personal network (vpn) and other network equipment. Gathers and analyzes data on systems, routers, software, and other hardware to build and manage fully operational secure network. Proficient in PowerShell scripting to assist with network responsibilities such as display or confirm existing network settings as part of troubleshooting. Configures servers, firewalls, routers, switches, and other network equipment to increase network efficiency and security. Monitors daily performance of computer network to identify issues and improve network performance. Performs software and hardware installs and upgrades. Performs network equipment updates to the latest firmware releases. Investigates and resolves network faults, failures, and issues. Provides customer support for troubleshooting and resolution of complex computer and network problems. Responsible for completion of projects, working independently, at times may serve as project Lead. Develops network system definitions and configurations documentation and network diagrams. Documents, implements and maintains processes and procedures for network infrastructure including administration, usage, disaster recovery and business continuity. Creates and maintains standards related to network system configurations, security, and service records. Installs, configures, and supports network software on servers and desktops. Consults with and manage vendors for technical support and involved with network projects. Maintains and monitors backups, file recoveries and disaster recovery processes. Maintains and supports VoIP and FoIP systems. Administers software applications, network systems and SQL server databases Identifies and leverages integration opportunities at the hardware, software and interface level in order to optimize systems. Develops and modifies network, software and hardware documentation, i.e., diagrams, training, test plans, etc. Job Qualifications: Bachelor's degree in Computer Science, Management Information Systems, or related field. 4+ years of progressively more responsible work experience in networks, internet protocols, Microsoft OS, Azure, Azure Active Directory, M365 and other networking products. Strong knowledge of networking principles to include understanding of TCP/IP, IP Sub-netting, VLANs, Ethernet, DHCP, DNS, and QoS. Complete understanding of all telecommunication network system functionality, efficiencies and interfaces. Proficient experience installing and supporting servers, switches, routers, firewalls, VPN, wireless and load balancing. Proficient experience with implementing and supporting VoIP Telephony and FoIP systems. Proficient experience with installing, configuring, troubleshooting VMware virtual servers. Knowledge of Microsoft technologies such as SCCM/Intune, GPO, Exchange 20XX, SQL Server 20XX, IIS, DNS, Active Directory design and implementation. Proficient Experience managing SQL server database. Experience with SAN and NAS technologies. Network backup experience using Veeam or related tools. Experience in delivering Technical Training and Technical presentations to co-workers. Experience researching, investigating, evaluating and qualifying potential new equipment for network deployment. Preferred: Knowledge of all ITIL processes. Audio / Video experience. Cisco CCNA, CCNP, and CCVP certifications. MCSE Certification. Vital Tech Solutions is an Equal Opportunity Affirmative Action employer. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits promotions, training, termination or any other condition of employment or career development. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, veteran status, disability status or any other legally protected status.

Job DescriptionSolutions Engineer Function: Research & Development Are you ready to revolutionize tape with us? At tesa, we're not just colleagues; we're collaborators who thrive on pushing boundaries and challenging the status quo. Our mission is to create sustainable adhesive solutions that improve the work, products, and lives of our customers - we're passionate about making a difference! We provide exterior, self-adhesive Air and Waterproofing systems for commercial and residential buildings. tesa not only offers a broad assortment of industrial tapes, but also a comprehensive tape consultancy service that takes specific customer needs into account. Our tape application engineers consult companies with their individual requirements and support them in finding the perfect pressure-sensitive tape solution for their application cases and processes. Do you enjoy curating relationships with customers? How about supporting inside sales and building those external relationships while becoming a valued partner to both? If so, you should apply to join our team as a Solutions Engineer - Customer Solution Center and help support our Air and Waterproofing business while solving for broad technical customer problems. What you will do: Support the Air and Waterproofing business by conducting tests in the lab and providing recommendations to sales and customers alike Technical support for product development with a focus on permeable air barrier, flashing and roof underlayment tapes Conduct internal and external product training courses and attend tech days, trade fairs and open house events Analysis of competitive solutions and market trends Visit customers domestically What you will need: Bachelor’s degree in engineering (Chemical Engineer, Mechanical Engineer, Material Scientist) 2-3 years of experience in engineering or manufacturing (product development preferred) Analytical and process-oriented thinking and systematic approach with high technical aptitude Excellent communication skills Ability to work effectively in cross functional teams Must be available for auto/air travel of approximately 20% of the time

Job Description Zongmu Technology is a leading supplier of autonomous driving (AD) and advanced driver assistance systems (ADAS) technologies and products in China. Founded in 2013, the company is headquartered in Shanghai and has R&D centers in Shanghai, Beijing, Xiamen, Shenzhen, Chongqing, Detroit (USA) and Stuttgart (Germany), as well as manufacturing centers in Xiamen, Huzhou and Dongyang, uniquely formed a complete industrial chain from basic R&D to product engineering and to mass production of ADAS/AD systems. As an important step in Zongmu's globalization strategy, the US R&D Center was established in Novi, Michigan. We are looking for strong candidates to support North American business pursuit, ADAS/AD R&D and engineering and program execution. Zongmu US provides competitive compensation and benefit package. You will be working in a collaborative and flexible working environment, with some of the most dedicated and smart people in the industry and working on the cutting edge ADAS/AD technologies. Responsibilities: Responsible for the system and sensor installation, maintenance and troubleshooting of Zongmu US’ autonomous driving testing and demo cars. Deploy demo applications to demo cars and provide demonstrations to potential customers. Collaborate with the Zongmu China engineering team to define test plan, conduct testing, and data collection. Provide feedback for the testing results. Provide infrastructure support for vehicle testing, data storage, and software codebase. Responsible for calibrating sensors. Supporting business pursue and application engineering teams by interfacing with customers, collecting project technical requirements and propose system solutions based on product roadmaps and collaborating with algorithm, software and other engineers. Responsible for system verification, system problem analysis and error correction Analysis and design of project system documents Qualifications: ● BS or above, Master’s degree is preferred; major in computer, electronics or related engineering fields; 3 years or above with relevant work experience ● Experience with the structure, function and application of vehicle AD/ADAS systems. ● Experience with one or more AD/ADAS sensors. ● Familiar with or participated in the development and validation of ADAS system, functions, experience in mass production projects is preferred ● Experience with the MCU, SoC and automotive related tools. ● Good troubleshooting and root cause analysis skills. ● Good communication skills, good team collaboration and coordination skills, ability to work under pressure. ● Quick learning ability, agile thinking ability and structured and logical thinking abilities. Language: English, Fluency in Mandarin Chinese is a plus

Jr. Network Support Engineer Duration: 12 Months Contract USC/GC/H4EAD/L2EAD/TN Permit/Refugee/Asylee who are willing to work on W2 can apply for this position Job Description The Network Engineer will be responsible for the design, configuration, implementation, and support of data and voice networks, ensuring high uptime and network performance. Key duties include managing network projects, maintaining vendor relationships, troubleshooting, and performing routine hardware/software updates. The role requires expertise in routing protocols, firewalls, and network monitoring, as well as collaboration with IT teams across locations. Job Responsibilities Minimum of 3 to 5 years of experience in a 24x7x365 production environment. Extensive experience working with various network cabling (copper and optical). Solid understanding of routing protocols BGP, OSPF, and EIGRP. Extensive knowledge of Cisco routers. Extensive knowledge of Cisco Catalyst switches - 3850, 4500, 6500 etc. Extensive knowledge of Cisco Nexus switches - 2K, 5K, 7K, 9K Extensive knowledge implementing and supporting DNS, DHCP.

Job Description The Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to inspire confidence in A2mac1's technology infrastructure, and to remove technical hurdles in the sales and adoption cycle. TASKS & RESPONSABILITIES The Solution Engineer/ Architect is pivotal in promoting A2mac1's SaaS products and platforms, instilling confidence in our technology, and navigating technical challenges during sales and implementation. This role demands a mix of technical know-how and sales skill, focusing on understanding client requirements, crafting and presenting tailored technical sales strategies and solutions, and illustrating their value. In this role, you will spotlight our innovative SaaS solutions to both prospects and current clients, tailoring them to meet specific business needs. The goal is to showcase the unique benefits of our solutions in solving client problems, ensuring seamless integration with existing operations, and highlighting the return on investment, positioning you as a trusted technical advisor. Your responsibilities include conducting thorough needs analysis, leveraging your expertise to recommend solutions, discussing best practices to facilitate adoption, prototyping solutions, and driving customer success. Key responsibilities include: · Evangelizing the value of A2mac1’s offering to customers (including C- ­level execs, Engineering, Purchasing and Product Management). · Assessing how business process and operations are impacted by technology. · Presenting and addressing findings including key pain points, proposed solutions to meet. business needs and maximize ROI. · Contributing to the development of a technical sales strategy. · Proposing solution architectures supporting end-to-end business processes, in partnership with business and technical stakeholders. · Prototyping and demonstrating solutions and workflows. · Delivering enablement activities (e.g. webinars). · Working closely with sales, Customer Engagement Managers, and R&D teams to provide the right solutions, building trust and credibility with customers. KEY MEASURES & INDICATORS · Number of customer engagements and customized demos delivered. · Sales quota achieved PROFILE REQUIRED · 5 years+ professional experience · Excellent demo & presentation skills, good listener, problem solver · Solution mindset rather than problem mindset. · Experience with Manufacturing and/or Automotive. · Programming experience. · Cloud and SaaS experience. · Workflow / BPM integration experience. · Knowledge of corporate IT systems and processes, including security and compliance · Experience with one or more of the following solutions: PLM, CAD, ERP. · Domestic travel is required.

Domain Skills: Good Understanding of Automotive Domain Good Understanding of Engine or Transmission or Driveline or Electric Vehicle (EV) Features, Motor Control features, Hybrid Electric Vehicle features Good Understanding of CAN, LIN, Ethernet communication Familiarity with IC Engine vehicles, Electric Vehicle, Hybrid Electric Vehicle & Electrified PT domain Expert in System and Component level Requirements Development including functional and Diagnostics by referring to Stake Holder Requirements from Vehicle Platform Team Experience in development of DFMEA Experience of Model Based System Engineering (MBSE), Functional Safety Support System architecture development Prepare Requirements Analysis Report Decomposition of System requirements to SW requirements Support SW architecture development Arranging requirement review meetings Developing System level Design Verification Plan Issue Reporting and Tracking Validation on HIL/Vehicle Process knowledge: Very Clear understanding of Embedded SW development process Requirements Management Configuration Management Tools IBM Rational DOORS or DNG CANalyzer / CANoe INCA MATLAB/Simulink IBM Rhapsody DSPACE Hardware In Loop Simulators