Technical Support Engineer Jobs in Milwaukee, WI

ForTecMedicalis an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated team delivers service excellence, and we take pride in what we do each and every day. ForTecs commitment to excellence, integrity and positive culture defines our organization. These core values, along with our entrepreneurial spirit, are the foundation of ForTec. Our continued growth and success has allowed us to provide exciting career opportunities for passionate, customer focused, and highly motivated individuals. We provide our employees with a generous benefits package including: Competitive salary PLUS time and a half for hours worked over 40 per work week 7 Company Paid Holidays, PLUS 1 Floating Holiday Generous Paid Time Off (PTO) Health and Wellness Rewards Program 401(k) plan with generous company match; Annual Profit-Sharing opportunity Employee Referral Bonuses Years of Service Milestone Awards Medical, dental, vision, disability, and life insurance plan options Free Teladoc Health Account Supplemental Critical Illness Insurance Supplemental Accidental Injury Insurance Company Paid Uniforms for Field Team Members Join our company you CAN make a difference. Would you like to interact with top physicians and hospital staffs, while having the ability to use innovative medical technologies? We are looking for highly motivated individuals to join our operations team. Our extensive training program allows our clinical technology specialists to provide support to surgeons in the operating room in order to deliver the best outcome for patients. Join our company - you CAN make a difference. Primary Responsibilities: Operate surgical lasers and other medical devices and provide technical laser guidance to surgeons and staff prior to and during surgery. Perform pre-operative checklists, sterilization, laser calibrations and completes required paperwork. Review patient procedure requirements with surgeons and staff before the case. Conduct medical equipment inventories. Practice safe vehicle operations, safe workplace practices and laser safety techniques. Create a team-orientedworking relationship with both ForTec employees and client employees. Deliver innovativesurgical technologies to hospitals and surgery centers for use in scheduled procedures. Skills Required: Ability to work independently Strong problem solving skills Outstanding communication and customer service skills Strong organizational skills with a high attention to detail Basic computer skills Key Requirements: High School diploma or equivalent Prior medical, EMT, Surgical Technologist, or military experience is a plus, but not required. Ability to work a flexible schedule with some early mornings or occasional evening cases; occasional overnight travel may be required. Ability to push, pull or manipulate over 50 pounds of medical equipment. Valid drivers license and good driving record. Professional demeanor. Join ForTec Medical make YOUR impact today! ForTecMedicalis an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated team delivers service excellence, and we take pride in what we do each and every day. ForTecs commitment to excellence, integrity and positive culture defines our organization. These core values, along with our entrepreneurial spirit, are the foundation of ForTec. All your information will be kept confidential according to EEO guidelines. The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. PandoLogic. Keywords: Surgical Technician, Location: Milwaukee, WI - 53205 , PL: 596167977RequiredPreferredJob Industries Customer Service

Role: AWS Redshift Technical Consultant Experience Required: 5+ Roles & Responsibilities: Should have AWS AWS Redshift Should be proficient EMR, Lambda, Glue, Dynamo DB Should have exposure to AWS serverless service-based architecture. Should have worked on projects that involve storing data in Dynamo DB. Should have understanding and hands on in how to move data to Elastic Search index via KDS. Capable of working independently, handling multiple projects at a time, able to lead the team with good analytical, communication and organization skills. Generic Managerial Skills: Communicate effectively with different teams Remain flexible to changing priorities, open to new ideas

About Gateway Associates: Gateway Associates - Thrivent provides comprehensive financial planning to individuals and small business owners who engage in on-going advice relationships for a monthly fee. Our mission is “to inspire realistic client confidence and empower people to reveal and live their ideal life.” Job description: The Support Advisor works as a part of the advisory team at Gateway Associates to observe meetings run by more senior advisors, implements strategies recommended in client meetings, and oversee client communication. The goal is to provide excellent client service between meetings with advisors. Responsibilities: Support Advisor has the following responsibilities and duties: Participate in client meeting held by other advisors as directed Work with CSA to send paperwork for client signature and follow-up as needed until signed. Submit applications that require meeting with the client to complete. Complete redemptions, purchases, exchanges, fund transfers, and other financial management requests from advisory team Send appointment follow-up thank you and action items via email (Insights & Next Steps) Monitor pending recommendation implementation, i.e. ensure that tasks are completed Make follow-up calls that require licensing as requested by advisory team or Customer Service Coordinator Respond to client emails or phone calls: Assess current need of client including timeline Directly respond to items that do not require specific case analysis Communicate between client and planning team or lead advisor to answer questions that do require case analysis Make calls with clients to request rollovers and transfers of their retirement accounts Document all client interactions in Salesforce profile Qualifications: Series 7/66 licensing WI State Life and Health insurance licensing 1-3+ years customer service experience Excellent communication skills, verbal and written Ability to thrive in high volume, fast paced environment Strong attention to detail Knowledge of business technology such as Microsoft Word, Excel, Outlook, Salesforce, and DocuSign or ability to learn Ability to work independently, prioritize tasks, and self-direct to meet deadlines Ability to maintain the integrity of sensitive/confidential information Desire to work collaboratively and support peers Compensation: Compensation varies based on the specific qualifications and experience of the individual with a target base salary range of $45,000 to $75,000 and team bonuses ranging from 2-10% of annual salary. Benefits include health insurance stipend with HSA matching, a simple IRA match, and 80 hours of PTO and 20 hours of volunteer time off per year. Reports to: Lead Advisor/CEO Hours: M/Tu 9:00 am - 7:00 pm, W 9:00 am - 5:00 pm, Tr 9:00 am - 4:00 pm,F 9:00 am - 12:00 pm As part of the sponsoring financial advisor recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the process. Fingerprints will be required as part of FINRA registration process for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records. Pay Transparency Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants. Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to **************************** or call ************ and request Human Resources. Apply Save Open sharing options Support Advisor (Licensed Financial Associate) - Gateway Associates Related Jobs View all jobs Practice Support Associate - Third Coast

Title: Technical Service Specialist Hire Type: Direct Hire Salary: $65-75K/YR based on experience Must have: Experience with technical support and onsite upgrades Overview: We offer a comprehensive benefits package, including BCBS health plans with PPO and HSA options, a 401(k) plan, and paid short- and long-term disability coverage. Additionally, we provide paid life insurance, as well as dental and vision coverage to support your overall well-being. Job Duties: Conducts engineering reviews of design documentation, including vendor manuals and company records, to ensure compliance with stated requirements. Records data from technical service activities in alignment with company policies and procedures. Prepares and processes warranty claims, orders, and part quotes. Identifies significant issues or developments during technical service activities, proposing process improvements to management. Prepares and delivers technical and program-related presentations to team members and management. Assesses departmental training needs and collaborates with top management to develop the fiscal budget for the technical service department. Develops training materials and leads training sessions on technical topics. Supervises technical and administrative staff involved in technical activities. Prepares detailed reports to document and communicate the results of technical service efforts. Reviews industry publications and resources to stay updated on technical advancements and developments. Qualifications: Bachelor's degree in mechanical, electrical/electronic, manufacturing engineering, or a related technical field, or equivalent experience. 3-5 years of experience in a quality or technical support role, preferably in a manufacturing environment, with exposure to mechanics, electronics, PLC programming, and electrical systems. Hands-on experience and familiarity with customized electronic control systems. Proven experience in conducting training sessions and presentations for customers and/or coworkers. Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases, and automated systems to accomplish work. Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred.

Improving America's infrastructure isn't for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Service Desk Support Analyst can change yours. As a Service Desk Support Analyst, you are the first point of contact for company-wide IT support. This position will assign and respond to requests and inquiries via phone, email, and in-person for all customer tools and solutions. Critical for success are strong professional management and communication skills. Why Michels? We are consistently ranked among the top 10% of Engineering News-Record's Top 400 Contractors Our steady, strategic growth revolves around a commitment to quality We are family owned and operated We invest an average of $5,000 per employee on training each year We reward hard work and dedication with limitless opportunities We believe it is everyone's responsibility to promote safety, regardless of job titles. We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan. Why you? You thrive in fast-paced environments under tight deadlines You enjoy collaborating and communicating with your teammates You like to know your efforts are noticed and appreciated You have strong time management, verbal, and written communication skills What it takes: Associate's degree, 4-7 years of relevant experience, or an equivalent combination Competent with Windows Operating Systems and Apple technologies (required) Experience with Active Directory (required) Provide technical assistance and support, either in person or over the phone, for incoming queries and issues related to computer systems, software, and hardware. Follow up with customers to ensure issue resolution and gain feedback on usage. Create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude. Support all mobile devices and processes in place. Support mobile devices online per cellular vendor: activate lines and devices, add user accounts and perform status changes. Maintain, upgrade and deploy mobile devices, software and applications and support MDM solution. A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record AA/EOE/M/W/Vet/Disability

Desired Skills: 1+ year(s) experience supporting IT equipment or related technology, ideally some previous Data Center experience Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word) High school diploma, GED, or equivalent Basic knowledge of computer hardware, servers, and components Verbal and written communication skills, problem solving skills, customer service and interpersonal skills Flexibility to work non-standard business hours that may include weekends and/or holidays. The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions. Job Responsibilities: Monitor the system for equipment failure or errors in performance Respond to program error messages by finding and correcting problems or terminating the program Help programmers and systems analysts test and debug new programs Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports

I am currently working on a Direct hire Network Engineer opportunity with one of my clients based out of Racine, WI Onsite 4x/week Pay: $100,000-$130,000/yr * SD-WAN * IT Security, Fortinet Firewall (Fortinet Security Fabric) * Data stack & Connectivity Will be the primary network resource. Some entry level team members to assist as needed with guidance. 700 users globally across 13 locations. 99% virtual servers across locations. -Moving to Fortinet as primary brand, but will take some time to complete. Minimal cloud network services at the moment, but potential to expand into that. -Open source tools at the moment * Looking for a someone who isn't siloed-- able to wear multiple hats. Global Networking experience is a bonus, being nimble and flexible with hours where needed. Manufacturing background is a plus. The Network Engineer's role is to ensure the stability and integrity of in-house voice, data, video, and wireless network services throughout their global environment. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. Expert knowledge of network hardware, software and operating systems Expert knowledge of network monitoring tools and interpretation of network characteristics Advanced knowledge of Cybersecurity and remediation Proficient in the design and deployment of company LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware related to the network Experience with Unified Communications technology Advanced Knowledge in Fortinet Security Fabric products.

The Desktop Support Point of Sale Technician serves as the first point of contact for IT related support, providing tier 1 and 2 client support for all technical issues relating to hardware, software, printing, connectivity, mobile technology, Point of Sale Technology, and user set up and authorization, working all requests, incidents, and problems through to resolution. Essential Duties and Responsibilities: Provide daily support for PC hardware and software, including: Windows 10, Office 365 and other departmental and enterprise applications. Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users. Aid in troubleshooting smartphones and other related ad hoc devices. Ability to work outside of normal business hours to meet customer demand. (Nights & Weekends) Asks appropriate probing questions to gather relevant information to aid in resolution of request. Documents, tracks and monitors client incidents and requests in ticketing system to ensure timely and accurate resolution. Sets client expectations when opening and assigning tickets and ensures all request/services are executed on time in accordance with service level agreements with the business. Prioritizes and escalates support incidents and requests based on business impact and documented guidelines. Computer Skills: Workstation, printer and peripheral maintenance and support skills. General understanding of Client/Server environment. Familiarity with Microsoft Active Directory. Solid understanding of Microsoft products including Windows operating systems and the Office suite of applications. Demonstrate analytical approach to problem resolution. Excellent documentation skills Familiarity with Microsoft SCCM imaging software Basic understanding of what a Point of Sale is and how it functions on a fundamental level. Package Details

Work schedule: Part-Time 3 days per week 16-18/hr 6 month contract approx 30 hrs per week The IT Support Specialist will be responsible for the proper functioning of our local IT hardware operations, offering basic technical support to users related to their notebooks, headsets, etc. via chat, email or in-person. This position will ensure that new employees have the necessary equipment for a smooth start at the company. Prepare and send the necessary hardware for new joiners. Receive and assess the return of the hardware from leavers. Provide basic support for local office hardware (printers, conferencing/AV equipment). Manage IT hardware stock making sure that there is enough equipment on hand. Hands-on experience with end user applications e.g. Windows 10/11, MS Outlook, MS Teams, and MS Office a plus Demonstrate ability to work with relevant business areas. 1-2 years of providing basic end-user IT support a plus. Attitudes: Aspiring, ambitious and motivated Cooperative Team-Player Flexible and agile Attributes Constructive and creative thinker Detail and goal oriented Reliable and self-driven MUST live in Milwaukee area already. No visas on this or 3rd parties MUST be a US Citizen

Desktop Technician will: Provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Provide Break Fix, fault diagnosis and resolution. Provide fault analysis to customer's various core operating systems and platforms, as well as be able to provide support and apply desktop fault resolution for the approved application suite. The ideal candidate should have relevant 3-5 years of experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, and computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, and printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or a related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, and Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, and Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLAs. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support. Required Skills: Analysis BASIC Connectivity Mac Emergency Computer Hardware Steps Laptops iOS Active Directory Android Operating Systems Servers C MS Office Troubleshooting Computer Science Windows Vendors Teamwork Software Maintenance Customer Service Microsoft Office Science Communication Management

Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities. - Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format. - Ensures systems availability, functionality, integrity, and efficiency. - Installs new or modified litigation support hardware and software. - Resolves hardware/software interface and interoperability problems. - Maintains and controls the district's litigation support equipment inventory. - Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. - Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data. - Promotes awareness of security issues among management and employees. - Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures - Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. - Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. -Performs other related duties as assigned. Qualifications: - Must be a U.S. Citizen - Bachelor's Degree (In related field) - Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance - Experience with Litigation Support principles, methods, and practices - Experience with Litigation Support systems development concepts - Performance monitoring principles and methods - Quality assurance principles - Familiarity with Technical documentation methods and procedures - Familiarity with Systems security methods and procedures - Oral and written communication techniques - Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity - Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems - Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $52,416 - $67,392 a year

Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities. * Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format. * Ensures systems availability, functionality, integrity, and efficiency. * Installs new or modified litigation support hardware and software. * Resolves hardware/software interface and interoperability problems. * Maintains and controls the district's litigation support equipment inventory. * Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. * Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data. * Promotes awareness of security issues among management and employees. * Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures * Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. * Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. * Performs other related duties as assigned. Qualifications: * Must be a U.S. Citizen * Bachelor's Degree (In related field) * Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance * Experience with Litigation Support principles, methods, and practices * Experience with Litigation Support systems development concepts * Performance monitoring principles and methods * Quality assurance principles * Familiarity with Technical documentation methods and procedures * Familiarity with Systems security methods and procedures * Oral and written communication techniques * Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity * Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems * Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $52,416 - $67,392 a year

For one of our ongoing long-term multiyear projects we are looking for a Desktop Support Technician. The position is based out of Milwaukee, WI. Locals preferred but can be done remotely for the time being this year. Experiences: This Desktop Support position provides 3rd level (expert/advanced) technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including, but not limited to, Windows desktop operating systems, desktop applications, desktop deployment tools such as SCCM, LANDesk, MDT, etc., x86 desktops/laptops, Multi-Function Devices (print/fax/copier/scanner), MacBook devices and other supported wireless devices such as Windows Phone, Android, and/or iPhone/iPad. This position receives escalated level support issues from an internal help desk and serves as a mentor to other desktop support staff. The incumbent shall have 4 or more years of experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures relating to Desktop Support. Very qualified candidates will be expected to package desktop applications (off-the-shelf and in-house developed) by way of a ticket based request system. Depending on the nature of the request, the software is to be formally evaluated, licensing requirements researched, installation steps documented, and final work approved. The incumbent shall have 5 or more years of experience in a Desktop Support position. Experience with a focus on application packaging and support with MSI tools such as Wyse or InstallShield, Scripting, and/or other desktop automation tools is preferred. The incumbent shall also be familiar with a variety of concepts, practices, and procedures relating to Desktop Support. This Desktop Support person relies on extensive experience and judgment to plan and accomplish goals. This Desktop Support person is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on assigned projects. A wide degree of creativity, self-direction, and latitude is expected. Responsibilities: 5+ Years of experience to Remote Desktop 5+ Years of experience to Management Tools 5+ Years of experience to Remote Desktop 5+ Years of experience to Management Tools 3+ Years of experience to Technical Writing and Documentation 3+ Years of experience to Analytical/problem solving skills 3+ Years of experience to Customer Service

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Our Story: Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we've helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail. At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It's a philosophy that is central to everything we do, and traces back to our beginning. The Role: The Technology Operations Engineer plays a critical role in ensuring the success of CPI by overseeing the reliability, security, and stability of client and end-user systems. This role is responsible for managing comprehensive end-user client experience, ensuring seamless and efficient technology interactions. Additionally, the Technology Operations Engineer provides technical leadership and oversight for the Service Desk Team while delivering exceptional executive white-glove support to uphold operational excellence across CPI. What You Get To Do Everyday: * Responsible for the provision, configuration, and maintenance of hardware, software, and cloud-related infrastructure supporting CPI's end-user environments, including laptops, virtual desktops, mobility management, SharePoint, M365 Productivity Suite, Teams, Outlook, license management, Macs, telephony, and executive support. * Maintain and support end-user systems such as operating systems, drivers, security tools, hardware, conference room Audio-Visual (A/V) equipment, office technology, digital signage, and other collaboration tools. * Ensure compliance by aligning hardware, drivers, operating systems, and application software with organizational patching standards, security policies, and operational requirements. * Standardize processes to drive automation and enable rapid restoration of services within backup and disaster recovery environments. * Plan, coordinate, and execute change control procedures to resolve issues, enhance systems, and improve both production and non-production environments. * Advise management on tactical and strategic operational improvements to enhance capabilities, optimize costs, and increase delivery efficiency. * Develop and maintain knowledge-based resources by creating frequently asked questions (FAQs), knowledge-based articles, and supporting documentation to enhance team efficiency. * Improve Service Desk processes by developing and optimizing workflows, increasing team productivity, and ensuring consistent service delivery. * Collaborate with leadership to define and track key Service Desk metrics and key performance indicators (KPIs), ensuring alignment with business objectives. * Deliver frontline support to internal and external customers, ensuring prompt and high-quality resolution of technology service issues. * Train staff in technology tools and processes as part of the onboarding process to ensure effective adoption and usage. * Act as the escalation point for advanced issues, escalating critical matters to senior management when necessary. * Manage incident management processes, service-level agreements (SLA), and service-level objectives (SLOs) to ensure high-quality service delivery and successful resolution of user requests. * Document recurring issues and create detailed guides on newly implemented systems to facilitate team cross-training and knowledge sharing. * Partner with business units and end-users to identify, implement, and maintain operational efficiencies when introducing technology enhancements or changes, ensuring smooth transitions and effective communication. * Enforce standards and policies related to Service Desk and Technology Operations while maintaining reconciliation processes. * Promote a culture of accountability, transparency, and operational excellence within Technology Services. * Perform other position-related duties as assigned. You Need to Have: * Five years or more of experience working as a Windows system or network administrator * Experience working with Active Directory/Azure Active Directory (AAD), Group Policy, SCCM, and Intune * Experience working with Microsoft 365 Suite, including SharePoint, Teams, and Outlook, as well as email hygiene solutions and anti-malware products * Experience working with mac OS and supporting mac OS devices in a mixed environment * Experience working with Windows 11 and other end-user desktop operating systems * Experience working with A/V solutions, including conference room audio-visual technologies and digital signage solutions * Experience working with change control processes, incident management workflows, and technology services operations best practices * Experience working with automation tools and scripting (e.g., PowerShell, Python) to streamline technology services processes and improve operational efficiency * Experience working in environments that require high levels of security and compliance (e.g., patch management, access control) * Experience developing and tracking Service Desk metrics, KPIs, and performance improvements * Knowledge of Azure Virtual Desktop (AVD) or similar cloud-based virtual desktop solutions * Knowledge of networking technologies, including LAN/WAN, VPN remote access, and common protocols such as DHCP, DNS, TCP/IP, and VLANs * Knowledge of license management and software deployment processes * Knowledge of Information Technology Infrastructure Library (ITIL) methodologies for managing and delivering technology services effectively * Knowledge of backup and disaster recovery processes and tools * Ability to gather, share, analyze, and effectively communicate information across technical and non-technical audiences. * Ability to engage diverse business and technology groups, ensuring alignment and clear communication * Meticulous attention to detail with strong troubleshooting and problem-solving skills * Proficient in analyzing and resolving performance issues using industry-standard monitoring and reporting tools * Collaborative team player with the ability to work effectively with peers, managers, and clients to achieve shared goals * Ownership mentality, capable of working on a small, dynamic team while leveraging multiple technologies to drive results * Exceptional communication skills, both oral and written, with the ability to convey technical and non-technical information clearly and effectively * Strong interpersonal and organizational skills, excelling in customer-facing environments and managing critical issues with poise and professionalism * Strong business acumen and strategic thinking ability What We Offer: * $110,000 - $120,000 annual salary * Annual company performance bonus * Comprehensive benefits package * 401k * PTO * Health & Wellness Days * Paid Volunteer Time Off * Continuing education and training * Hybrid work schedule Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, diversity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

* / * / * / * Network Specialist Resume Sample **Network Specialist Resume Example** Here is a free Network Specialist Resume example to use in 2024. You can use this as base to create a resume for your job application. You can customize this resume with our free resume builder. You can also download the PDF version. Modify our Network Specialist Resume sample to suit your own needs. Free Resume Builder No upsells or other gimmicks. Our resume builder is 100% FREE. Try it today and give us your feedback on how we can make it even better. **CONTACT INFORMATION** * Mr Xavier Nelson * 785, New Street, * Milwaukee, Wisconsin, 93108, * United States * ************** * example+****************************** **WORKING EXPERIENCE** * **Dasporis** * Milwaukee, Wisconsin * December 2020 - December 2024 * Network Specialist + Conferred with network users about how to solve existing system problems. + Designed, configured, and tested computer hardware, networking software and operating system software. + Analyzed equipment performance records to determine the need for repair or replacement. + Maintained an inventory of parts for emergency repairs. + Performed routine network startup and shutdown procedures, and maintain control records. * **Fiarodo** * Milwaukee, Wisconsin * December 2017 - December 2020 * Network Administrator + Conferred with network users about how to solve existing system problems. + Trained people in computer system use. + Coordinated with vendors and with company personnel to facilitate purchases. + Performed routine network startup and shutdown procedures, and maintain control records. + Maintained logs related to network functions, as well as maintenance and repair records. * **Microsan Inc** * Milwaukee, Wisconsin * December 2012 - December 2017 * Network Engineer + Coordinated with vendors and with company personnel to facilitate purchases. + Trained people in computer system use. + Gathered data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements. + Recommended changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. + Maintained an inventory of parts for emergency repairs. **EDUCATIONAL QUALIFICATION** * **Bachelor's Degree** * Computer Science * Wellesley University * Milwaukee, Wisconsin * August 2008 - August 2012 **KEY SKILLS** * Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. * Talking to others to convey information effectively. * Understanding the implications of new information for both current and future problem-solving and decision-making. * Conducting tests and inspections of products, services, or processes to evaluate quality or performance. * Understanding written sentences and paragraphs in work related documents. **QUALIFICATIONS** * Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. * The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene. * The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. * The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part. * The ability to make fast, simple, repeated movements of the fingers, hands, and wrists. **Use limited data to select advertising** Advertising presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type or which content you are (or have been) interacting with (for example, to limit the number of times an ad is presented to you). **Create profiles for personalised advertising** Information about your activity on this service (such as forms you submit, content you look at) can be stored and combined with other information about you (for example, information from your previous activity on this service and other websites or apps) or similar users. This is then used to build or improve a profile about you (that might include possible interests and personal aspects). 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Milwaukee, WI · Information Technology Global Power Components is a privately held, growing manufacturer of UL heavy gauge steel fuel tanks, trailers, large generator enclosures and modular metal enclosures for housing fully equipped electrical distribution and control equipment. In 2018 we moved operations into a newly renovated 300,000 sq. foot facility on 51st Street that will foster our continued growth as we continue to be recognized as the undisputed leaders in our industry. As a result of continued growth, we are seeking an IT Systems Engineer to join our team. **Please note this role is 100% onsite.** **Responsibilities:** Create and Deploy Microsoft MDM / Intune Policies Administer Azure and Office 365 environments Oversee and manage server and domain infrastructures Ensure network and system security Install, configure, and maintain hardware and software Troubleshoot and resolve complex system issues Create and maintain comprehensive system documentation and reports Collaborate with cross-functional teams Adapt quickly to evolving technologies Manage backup and disaster recovery strategies Other miscellaneous tasks as assigned **Qualifications** Bachelors in Comp Sci, or other IT related field preferred 3+ years in system administration or similar experience Advanced knowledge in Azure / O365 / Intune MDM Extensive experience with domains and server infrastructures Knowledge of computer systems and software Knowledge of network and system security Familiarity with hardware and software installation Strong communication Able to work independently and as part of a team Able to learn quickly and adapt to changing technology Equal Opportunity Employer/Minorities/Women/Veterans/Disabled Global Power Components is an Equal Opportunity and Affirmative Action Employer. Global Power Components is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

29th Street - Milwaukee, WI 2 Year Degree * Diagnose and resolve computer hardware, software, and network problems. * Install and configure computer hardware and software. * Provide both first level telephone and onsite support services. * Ensure that back-up system operates properly and conduct routine timely checks of back-ups. * Perform installation of new software on systems. * Provide basic assistance and introductory training of new hardware and software. * Aid in introducing new personnel to system. * Implement both internal and external security safeguards. * Perform other duties as assigned. * Replace and or repair (or arrange for the repair) of hardware as required. **Position Overview:** Serves as the first level of support for users. Provides analysis and resolutions to problems. Perform routine maintenance of hardware and software as required and assists in integration and implementation of technology for the agency. **Responsibilities:** **Position Specific Requirements:** * Must have access to a personal vehicle to use daily, maintain a valid driver's license and automobile insurance with liability limits of $300,000 (bodily injury) and $25,000 (property damage for each occurrence). * Transport/Move equipment such as computers and mobile devices on a regularly basis. * Occasional travel to multiple sites as needed. **Accountability and Performance Requirement** All staff members are accountable for knowing and performing the responsibilities associated with their individual position in an efficient and effective manner, understanding that each of us plays an integral role in the success of our mission.All staff will support the agency mission, vision, standards of conduct/code of ethics and strategic directions and support administrative decisions.This must be demonstrated by maintaining a positive work environment, and by behaving and communicating in an appropriate manner with children, families, coworkers, supervisors and the public while achieving performance expectations. * Associate degree in computer science or network certification, and a minimum of 3 years related experience and training system administration. * 3-5 years of PC/Server support and troubleshooting experience. * Experience supporting Windows 10, MS-Office, and Office 365. * Good understanding of Windows Server operating systems. * Excellent organizational, oral, and written communication skills. * Ability to work with limited supervision. * Ability to work effectively with a diverse population. * Time management skills. * Multi-task oriented. * Flexible work schedule including overtime. * Excellent organizational, interpersonal, and communication skills. * Confidentiality is required. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * While performing the duties of this position, the employee is regularly required to sit/stand and*move*freely throughout the day. * Must be able to lift 50 lbs. * The employee must also climb stairs and walk frequently, with bending, twisting, and reaching. Must be alert with good vision, with the ability to hear, speak and read.

Technical Network Engineer,** Technical Network Engineer, **Required** · Bachelor of Science in Computer Science or equivalent work experience. · 7+ years' experience in network engineering and operations. · Strong Cisco Routing/Switching configuration/diagnostic experience. · Experience with deploying and managing networks in an Azure & AWS SaaS/Cloud environment. · Working understanding of code and scripting (Automation tools: Python, PowerShell) · Hands-on experience in network design, engineering, monitoring, circuit provisioning, vendor management and troubleshooting. · Experience with all Cisco LAN, Meraki, WAN and WLAN technologies, VPN, load balancers, firewalls, DNS, DHCP, SNMP, etc. · Experience with Cisco security solutions; ASA, Firepower, IOS Firewall, NGIPS, AnyConnect, Stealth Watch, ACS/ISE, Umbrella, Prime · Knowledge of networking infrastructure suppliers and service offerings including Cisco, F5 Networks, Zscaler, and Avaya. · Working knowledge of network features and protocols such as ie. spanning tree, TCP/IP V4/V6, SIP, ARP, CDP, EIGRP, OSPF, BGP, VTP, Etherchannel, 802.1Q trunking, MLS, HSRP, GLBP, VSS/VSL, QoS, Multicast, 802.11n/ac, IPsec, RADIUS/TACACS+, SNMP, NTP, ISE and HTTPS, SSL. · Knowledge of network monitoring tools such as SolarWinds, Splunk or Wireshark. · Knowledge of Carrier Services - WAN Circuits, MPLS, VPNS, VRFs, Ethernet, OCx, DS3, Broadband · Experience in Meraki SD-WAN, Cisco Viptela and Silverpeak platforms; and NSX Software Defined Network Data Centers · Experience with IoT, Cellular Transport, and Wireless Security. · Strong skills and desire to work in a process-oriented environment. · Demonstrated experience working in a global network environment. · Responsible for the documentation and topology maps for all network components. · Strong networking project leadership skills. **Perform an action:**