Field Support Engineer II
Technical support engineer job in Backus, MN
About Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location/Region: This position is located in Minnesota and also covering Iowa. Travel expected for training in California
What's the role?
The Field Support Engineer II, with limited supervision, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss Meditec instrumentation in a designated field service territory. Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies. Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support.
Sound Interesting?
Here's what you'll do:
Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines.
Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers' needs, which may include financial impact to the practice, and patients' well being.
Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database.
Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures.
Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy.
Support revenue growth through the promotion and retention of service agreements.
Interface with customers in a professional, pleasant and calm demeanor.
Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment.
Maintains company-issued test equipment and support tools, including spare parts.
Installation and maintenance of equipment at trade shows, as requested and required.
Do you qualify?
0 - 3 years of previous field service experience required.
BS in Electronics, Engineering, or Computer Technology and related fields preferred.
A+ and Net+ certification preferred.
Theoretical understanding of basic electromechanical, electronic, and optical systems.
Basic understanding of troubleshooting techniques and approaches.
Must have good verbal and written communication skills.
Must have strong computer skills with the ability to obtain specific certifications as required.
Must be able to pass required training to service fine mechanics and optics. Ability to effectively service the equipment on which training is completed.
Working Conditions and Special Demands:
Extensive overnight travel is required by automobile and air.
Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory. The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval.
The position requires an average of four (4) hours driving for service calls, per day. Must have a valid driver's license and good driving record.
On occasion, must be able to lift up to 50 pounds. Thirty percent of the average workday is spent standing or walking.
We have amazing benefits to support you as an employee at ZEISS!
Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay
The list goes on!
This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
The hourly pay range for this position is $31.00 - $39.00.
The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
This position is eligible for a Performance Bonus.
ZEISS is an EEO/AA/M/F/Disabled Veteran Employer
Your ZEISS Recruiting Team:
Tina Eilerman
Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
Adult Residential Support Professional - Full Time 1st Shift
Technical support engineer job in South Saint Paul, MN
Lutheran Social S
vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team!
Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin.
With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).
Support Analyst
Technical support engineer job in Bloomington, MN
At TempWorks, the Support Analyst is responsible for providing exceptional support to end users of a proprietary software package on a wide variety of issues. The Support Analyst identifies, researches, and resolves software related issues. The Support Analyst also responds to telephone calls, emails, and internal requests for software support. The Support Analyst documents, tracks, and monitors the problem to ensure a timely resolution.
General Responsibilities:
· Create and maintain positive customer relationships
· Utilize help desk software to track and resolve software problems and requests
· Communicate professionally and effectively with customers at all levels. Explain technical details in a plain, clear, and simple manner
· Troubleshoot and triage incoming support requests related to TempWorks' enterprise and hosted software solutions
· Identify the nature of issues (e.g., software bugs, setup errors, corrupted data, user error) and escalate appropriately to internal teams
· Required to be on-call for support issues during non-business hours on a rotating basis
· Willingness to learn new technologies as they become available
· Assist in the development of online FAQs and knowledge base
· Learning and understanding of all aspects of the TempWorks products, including the core enterprise system, Web Center, and other ancillary product lines
· Report all billable hours and expenses
· Performs other related duties as assigned
Required Skills and Abilities:
· Excellent verbal and written communication skills
· Excellent interpersonal and customer service skills
· Proficient in Microsoft Office Suite or related software
· Excellent organization skills and attention to detail
· Basic understanding of Software procedures and systems such as SQL
· Ability to work independently
Education and Experience:
· Associates degree or higher preferred
· 1+ years of customer service experience
· Ability to be self-taught in a variety of software applications and languages
· Ability to learn new technologies, software platforms, and retain information quickly
· Team player with goal-oriented personality
· Ability to work with non-technical end users on first level support issues
Physical Requirements:
· Prolonged periods sitting at desk and working on a computer
· Must be able to lift up to 10 pounds at times
TempWorks Software offers a comprehensive benefits package and provides eligible employees with an opportunity to enroll in various benefit programs, subject to applicable waiting periods. This includes the following:
Paid Time Off
Holiday Pay
Volunteer Time Off
Medical Insurance
Health Savings Account with Employer Contribution
Dental Insurance
Vision Insurance
401(k) with Employer Match
Life Insurance and AD&D
Short-Term and Long-Term Disability Insurance
Paid and Unpaid Leave of Absences
Senior Service Desk Analyst
Technical support engineer job in Golden Valley, MN
Sr. Service Desk Analyst - (100% Onsite)
Pay: $35-$37.50/hr (Contract-to-Hire)
Contract Length: 6 months with strong potential to convert to FTE ($76K-$78K)
We are seeking a Sr. Service Desk Analyst (Tier IV equivalent) to provide white-glove support for our headquarters staff, including C-Suite executives. This is a high-visibility role requiring strong technical expertise, exceptional customer service, and the ability to work independently in a fast-paced environment.
What You'll Do:
Provide tiered support for local IT environment on a 24/7/365 basis
Troubleshoot and resolve hardware/software issues in office and factory settings
Install, upgrade, and configure desktop PC hardware and software
Manage Active Directory, Group Policy, and Windows environments
Support networking and printer setup
Lead local IT projects and collaborate with global teams
Document all tickets and maintain accurate records
Travel to local Minneapolis sites as needed (clean driving record required)
What We're Looking For:
5+ years Service Desk experience supporting HQ and C-Suite in enterprise environments
Strong Windows, AD, Group Policy skills
ITSM experience (Jira Service Management preferred; ServiceNow acceptable)
Networking basics and printer setup experience
Ability to lift 30-50 lbs and work occasional evenings/weekends
Proactive, detail-oriented, and highly accountable
Technical Support Specialist
Technical support engineer job in Minneapolis, MN
Join a dynamic and supportive team dedicated to providing top-tier technical assistance. We pride ourselves on strong leadership, a collaborative environment, and excellent opportunities for growth. As a Technical Support Specialist, you'll be part of an organization that values continuous learning, innovation, and professional development.
Responsibilities:
Handle client-facing calls and actively participate in the inbound call queue.
Answer basic "how-to" questions and troubleshoot issues related to passwords, Outlook, Office Suite, printers, hardware, Chrome/Edge browsers, network drives, and virtual machines.
Experience with Maas360, RSA tokens, Citrix, Webex, and Pulse is a plus.
Collaborate with team members across the department to provide comprehensive support.
Utilize established knowledge base (KB) articles to troubleshoot and resolve issues.
Engage in continuous learning through hands-on experience and guided training.
Manage customer technical support cases via phone and email.
Qualifications:
2+ years of help desk experience or CompTIA A+ certification.
Local candidates only.
Desktop Support Technician (28786)
Technical support engineer job in Owatonna, MN
Desktop Support Technician
Duration: ASAP through through March 27th with possibility for conversion to a full time employee
Pay Rate: $18 - $22/hr
Work Schedule: Onsite from 7:00 am - 3:30 pm or 7:30 am - 4:00 pm.
Description of Need:
We are seeking a temporary staff member for through March 27th. The individual will work onsite assisting the PC Tech team with tasks related to installing, setting up, tearing down, moving, and supporting software/hardware.
Required Skills and Experience:
Desktop support and deployment experience
Good customer service skills with the ability to learn basic hardware-related tasks.
Training on computer operating systems and software is preferred.
Proficiency with Microsoft Office Suite or similar software.
Ability to maintain confidentiality of business and personnel information.
Training and Mentorship:
The current team will provide training and mentorship to the temporary staff member.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: ***********************************************
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
IT SUPPORT ENGINEER - BACK FILL (Temporary Support for Primary Engineer)
Technical support engineer job in Jackson, MN
Greetings from Teceze!
I'm reaching out to confirm the details for the IT SUPPORT ENGINEER - BACK FILL (Temporary Support for Primary Engineer) to join our team in support of our esteemed client. The position is based at Jackson MN, Please review the information below and confirm your acceptance.
Position: Field IT Support Engineer - Back fill (Temporary)
Location: Jackson MN
Onsite Role
Temporary
Job Summary
The Field IT Support Engineer (Backfill) will provide temporary onsite technical support to ensure uninterrupted IT operations during the absence of the primary support engineer. This role involves troubleshooting hardware/software issues, handling user requests, and maintaining IT infrastructure.
Basic knowledge of network devices including switches, routers, and wireless access points (preferably Cisco, Riverbed).
Understanding of VLAN configurations, including assigning switch ports to specific VLANs.
Ability to patch phone ports to network switches as required.
Basic troubleshooting of Avaya VoIP phones, including simple configuration checks.
Troubleshoot fiber link issues between switches; identify visible errors and clearly communicate findings to remote support teams.
Ability to troubleshoot and replace network switch chassis blades when necessary.
Key Responsibilities
Provide onsite L1/L2 IT support for all users during primary engineer's absence.
Troubleshoot and resolve issues related to desktops, laptops, printers, network connectivity, and mobile devices.
Support M365, Outlook, Teams, OneDrive, and user account management.
Handle Azure AD-related tasks: password resets, access issues, group assignments.
Manage ticketing activities using ServiceNow (incident, service requests).
Perform basic network checks (LAN/Wi-Fi, switches, IP configurations).
Support audio-video (AV) systems, conference rooms, and meeting setups.
Provide VIP support for senior leadership.
Handle printer, scanner, and industrial scanner troubleshooting.
Assist with system updates, installations, and replacement of faulty hardware.
Ensure documentation and daily reporting of issues handled.
Required Skills
L1/L2 IT support experience (1-3 years preferred)
Strong knowledge of Windows OS, M365, and basic networking
Hands-on experience with ServiceNow or similar ticketing tools
Hardware troubleshooting expertise (laptops, desktops, printers)
Good communication and customer service skills
Ability to work independently onsite
Information Technology Technician
Technical support engineer job in Minneapolis, MN
Our exceptional team members have made us a leader in consumer goods packaging, and we want you to be part of our success story! With a culture that fosters entrepreneurship and adaptability, our company empowers every individual to showcase their talents and contribute to our collective success.
The enthusiasm generated within Gamer Packaging is infectious and is the reason we've organically grown our sales to over $200 million in our 38-year history. Witness the satisfaction firsthand as you see the packages you've contributed to lining the shelves of major retailers. Our clientele spans across the shelves of nearly every store nationwide, showcasing our widespread presence.
Our Mission
Gamer Packaging strives to be the industry leader in providing custom packaging solutions for customers. We highly value the importance of strong supplier relationships, which enable us to offer our customers innovative, flexible, and highly responsive service.
Part-Time Information Technology Technician
Are you an early-career IT professional with a passion for problem-solving, hands-on learning, and helping others? Do you enjoy troubleshooting technical issues, supporting users, and working in a dynamic, fast-paced environment? If you're ready to grow your IT skills and contribute to a collaborative team, then we want YOU to join Gamer Packaging as a Part-Time Information Technology Technician!
What you'll be doing:
As an IT Technician at Gamer Packaging, you'll play a key role in supporting our employees by resolving technical issues, setting up hardware and software, and helping to maintain IT systems across the organization. You'll assist with onboarding new employees, manage service tickets, and provide direct support for day-to-day IT operations in our Minneapolis office. This is a great opportunity for someone looking to grow their experience in a supportive, hands-on environment.
Your key responsibilities will include:
Provide day-to-day IT support via phone, email, and ticketing system.
Set up, configure, and deploy hardware for new hires and current employees.
Troubleshoot software, system, and network issues under the guidance of senior IT staff.
Deliver on-site support for employees in the Minneapolis office.
Assist with onboarding new hires, including workstation setup and orientation.
Manage user accounts, group memberships, and license assignments in Microsoft 365 / Entra ID (Azure AD).
Document incidents, resolutions, and recurring issues to support process improvement.
Maintain user information across Gamer software platforms.
The skills and expertise you will bring to the role:
Our most successful employees are those that can wear many hats, work seamlessly with a variety of people, and can see what needs to be done--and just gets it done!
0-2 years of experience in IT support, help desk, or equivalent technical experience.
Familiar with Windows 10/11 and common business productivity applications.
Proficient with Microsoft 365 (Outlook, Teams, OneDrive, etc.).
Basic knowledge of Azure Active Directory / Entra ID (user management, security groups, password resets).
Foundational understanding of networking concepts (WiFi, VPN, LAN/WAN troubleshooting).
Strong communication and customer service skills.
Ability to follow IT processes and standards with strong attention to detail.
Comfortable working independently and collaboratively across departments.
This is a part-time, in-office position, working standard business hours on Tuesdays, Wednesdays, and Thursdays at our Minneapolis office, with flexibility on hours.
What we offer:
Gamer Packaging offers a fun, fast-paced work environment, full benefits, and this part-time opportunity is perfect for someone looking to grow their IT career while maintaining a flexible schedule.
Compensation: $18-$20/hr (compensation will be based on experience and qualifications)
Coding & Network Technician
Technical support engineer job in Rogers, MN
This is a full-time position of 40 hours per week of work. This position requires work in our office in Rogers, MN. Hours are somewhat flexible during the work week, Monday-Friday.
We are looking for a candidate to help with EEPROM programming of optical transceivers and testing of network equipment, as well as working with Lead Coding & Network Technician and management to develop and test OEM compatible transceiver code solutions. This is a full-time position, eligible for a full benefits package and bonus on top of base salary.
Responsibilities: Responsibilities include but are not limited to:
· Order fulfillment including coding, re-coding, labeling, testing & quality control testing of orders including optical transceivers and network equipment.
· Maintain switch and test gear in lab environment
· Update and write module specification pertaining to EEPROM and low-speed signal path
· Debug and resolve issues related to transceiver electrical interface
· Drive failure analysis to reach design solutions and corrective actions
· Perform Pre-Inventory quality control testing
· Testing of Networking Equipment
· Qualifying incoming products
· Assist with lab maintenance cleaning lab and replacing expendable equipment
· Assist with inventory management
· Assist with keeping coding database for optical transceivers and networking accessories
· Assist with keeping parts and descriptions database for optical transceivers and networking accessories
· Assist with packaging and shipment of orders as needed
· Assist with company IT related issues
· Assist other departments as requested (IT, Software Development, Logistics ext.)
· Ability to perform other duties as requested and assigned
· Other duties may be assigned
Preferred Skills/Abilities:
· Familiar with basic networking connectivity topology (Layer1/2 TCP/IP protocol)
· Basic Cisco CLI knowledge
· Enjoy Solving Puzzles
· Detail Oriented
· Self Driven
· Works well with others
· MS office, Adobe, Excel, Visio
Bonus Qualifications:
· Familiar with UART, SPI or I2C
· Knowledgeable in Hexadecimal, Encryption
Physical Requirements:
· Must be able to life up to 50 pounds at a time
· Prolonged periods of sitting at a desk and working on a computer
Company Description:
Choice IT Global, founded in 2018, Choice IT is a leading provider of optical transceivers, Direct Attached Cables, Active Optical Cables, Fiber Cables, DWDM & CWDM Passive equipment, Muxsponders, Coexistence Elements, Media Converters, Splitter, Splice Trays, Demarc Customer Connectivity Points/Wall Plates, Fiber Patch Panels, Fiber Distribution Boxes, Attenuators, Fiber Cleaners such as One Click Cleaners, Visual Fault Finders, Power Meters, Mini OTDR's, Cassettes, MPO Cables, Copper Patch Cords, among other layer 1 network fiber connectivity products, new and pre-owned networking equipment, IT Asset Disposition (ITAD) & white box network equipment.
Ultimately we provide Network Managers and IT Sourcing Specialists Choice in how they buy their IT/Networking equipment.
"Providing Choice in IT"
Why Work Here?
Small, family oriented privately held company that is rapidly growing with tremendous growth potential. We offer full time positions with benefits and bonus opportunity on top of base pay.
Address
14900 James Rd Suite 200
Rogers, MN 55374
USA
Industry
Business
Information Technology
SAP Solutions Engineer- HR
Technical support engineer job in Minneapolis, MN
Kodak is looking for a Senior IT Solutions Engineer to help us modernize our Human Capital Management Solutions. Your knowledge of SAP Human Capital Management best practices, configuration expertise and overall solution integrations skills will position you as a leader in our global network of professionals. This role will be hybrid in Rochester, New York; Minneapolis, Minnesota; Dayton, Ohio; or Columbus, Georgia.
This is a leadership position which designs innovative solutions to support business and IT process improvements. This position requires SAP Human Capital Management implementation experience and technology competencies with the ability to architect complicated solutions. The ability to prioritize and design solution scope with the proper build vs buy trade-offs to support the business and IT performance objectives is essential. This is a leadership position which requires a high degree of business and technical knowledge. In this role you will act as a change agent so effective communication, negotiation and prioritization skills are required.
Responsibilities:
• Participate in / lead high performance teams which deliver (design, configure, develop, test, train, document, implement and stabilize) technical and business process solutions with SAP SuccessFactors
• Mentor, manage and coach IT professionals to create productive, high-performance teams
• Work directly with stakeholders to analyze current business processes and needs, understand functional gaps, and make best practice/strategic advantage recommendations for improvement based on industry trends and professional business knowledge.
• Drive continuous improvement through root cause analysis and perform discovery using analytical tools to deliver impactful insights for cost reduction, process improvement and overall business performance.
• Design and configure optimal Human Capital Management business processes.
• Using an SAP first approach, determine the feasibility, scope and prioritization of development requests
• Define functional and technical specifications and requirements for proposed solutions
• Develop documentation for technical resources and end users
• Interact with infrastructure and operations teams for effective deployments and service levels
Requirements:
• A Bachelor's degree in Information Systems or related discipline.
• 10+ Years' experience implementing with SAP HR Solutions.
• Experience with SAP SuccessFactors Implementations.
• Certification to various modules within SuccessFactors.
• Experience performing systems analysis and identifying & prioritizing improvements.
• Experience with implementation methodologies for SAP and application development projects.
• Demonstrated and well-developed analysis skills.
• Excellent design, problem-solving and troubleshooting skills.
• Effective interpersonal skills and the ability to work with teams worldwide.
• Ability to quickly learn while creatively applying new concepts.
• Must be self-motivated and proactive.
This is a hybrid role. You must be in the office 2-3 days per week in Rochester NY, Minneapolis MN, Columbus GA, or Dayton OH.
Network Technician
Technical support engineer job in Plymouth, MN
Title: Network Technician / Project Coordinator
Duration: Up to 6 months
Rate: 40-50/hr
Key Responsibilities:
Prepare, configure, and ship Meraki equipment kits based on provided instructions
Update the Statement of Work (SOW) template for each site
Coordinate with onsite/field teams performing installs
Pull and manage work orders for each deployment
Oversee equipment logistics, shipping, and tracking
Troubleshoot basic network or hardware issues (routers, PDUs, Cradlepoint, Meraki)
Identify issues at each site and help drive them to resolution
Maintain organization across multiple simultaneous site rollouts (up to 10 per week)
Qualifications:
Network Admin or Network Technician background preferred
Familiarity with Meraki and/or Cradlepoint highly beneficial
Strong troubleshooting logic and technical aptitude
Ability to manage distributed networks and remote site deployments
Highly organized with strong coordination and communication skills
Must be local to Twin Cities; onsite presence in Plymouth required
Solutions Engineer, Merchandising Systems
Technical support engineer job in Burnsville, MN
At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It's our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your top priority as a Solutions Engineer is to serve as a strategic liaison between Business and IT teams, ensuring alignment throughout the full lifecycle of merchandising systems. Act as a technical lead and subject matter expert (SME) for the design, development, implementation, and support of merchandising and inventory systems. Drive the creation and execution of a technology roadmap that supports business strategy and system optimization. Championing best practices, modern approaches, and continuous improvement to deliver scalable, reliable solutions that enable operational excellence. Your positive, professional, roll-up-your-sleeves-to-help attitude contributes to our winning culture and makes sure we leave a lasting impression.
Key Responsibilities:
Partner with the business and IT team members to develop, maintain and execute a technology roadmap for merchandising systems to enable business strategies.
Coordinate with business process owners and product teams to align technology solutions with business objectives.
Provide first and second level operational support using ITIL practices, including incident and problem management for system stability, and lead continuous improvement initiatives. Work with external vendors to drive incident resolution and long-term improvement opportunities.
Perform (merchandising) system configuration, set-ups, extensions, and potentially light software development activities.
Gain and maintain business operational and technical SME-level knowledge of merchandising systems and apply Agile principles to guide solution development.
Conduct complex business and systems analysis and work with IT teams to design technical solutions that improve quality and data integrity.
Elicit and document technical requirements and acceptance criteria; review and approve designs throughout development.
Produce documentation including technical designs, flow diagrams, user stories, use cases, and test plans to support development and UAT.
Collaborate within the product team to prioritize refine backlog items with an eye toward technical complexities, plan releases, and ensure timely delivery of business value.
Participate in quality assurance activities such as, but not limited to, test planning and defect management.
Support project delivery schedules through technical planning and resource estimation.
Conduct and participate in knowledge transfer sessions to team members to build cross-functional expertise.
Communicate plans, progress, and issues effectively to management and stakeholders.
What you will bring to the table:
Bachelor's degree in Computer Science, Information Technology, or related field.
8+ years of experience in IT systems engineering or related roles, with proven ability to lead initiatives and influence cross-functional teams.
Strong experience with merchandising systems (Assortment Planning, Product Information Management, Inventory Management and Replenishment, etc.) from design through deployment.
Experience with implementing and/or supporting Intactix (JDA/Blue Yonder Space Planning), Blue Yonder Advanced Replenishment, Informatica Product Information Management, JD Edwards Item Management, and/or D365 Product Information Management/Item Master is a plus.
Proficiency in hybrid (cloud and on-premise systems) environments, and integration of enterprise systems.
Experience leveraging Artificial Intelligence and automation tooling for process automation.
Familiarity with Agile methodologies and ITIL practices.
Excellent communication skills for engaging technical and non-technical audiences.
Strong analytical, organizational, and problem-solving skills.
Experience with MS Office, Azure DevOps, and process modeling tools (e.g., Visio).
Certifications such as AWS, Azure, or ITIL are a plus.
Retail or financial application experience preferred.
Demonstrates Northern Tool + Equipment's 12 Core Competencies.
About Us
Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota's Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. We're looking for people who share our blue-collar work ethic. If you're the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, we'd love to talk to you about becoming a member of our team.
Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, you'll enjoy a comprehensive and competitive compensation package that includes:
Competitive Pay: Earn $90,300 to $138,330 annually, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value.
Flexible Work Schedule: Achieve the work-life balance you deserve with our full-time, 8-hour shifts, Monday - Friday, complemented by a hybrid work schedule that allows you to work both remotely and in the office.
Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future.
Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use.
Get Paid on Your Terms: With our Daily Pay option, you don't have to wait for payday-access your earnings whenever you need them for added financial flexibility.
Paid Holidays: Take time to relax and recharge with 7 paid federal holidays, because we know how important it is to have time for yourself and your loved ones.
Incentives: Be rewarded for eligible incentive programs.
When you join Northern Tool + Equipment, you're not just starting a job-you're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!
ERP Support Specialist
Technical support engineer job in Plymouth, MN
We are seeking an ERP Support Specialist to provide technical support for ERP and connected systems, ensuring smooth operation, resolving issues, and optimizing system usage. In this role, you will collaborate with business users to manage tickets, implement updates, and improve workflows.
Responsibilities
Manage ERP support tickets from receipt to resolution.
Participate in software selection, planning, implementation, and upgrades.
Develop test plans, perform QA, and manage change processes.
Maintain ERP documentation and train end-users.
Ensure data integrity, security, and monitor system performance.
Act as Subject Matter Expert for ERP applications and best practices.
Coordinate with vendors for fixes and patches.
Analyze workflows and recommend improvements.
Requirements
Associate Degree in Computer Science or related field.
2+ years of ERP support experience (Sage X3 V12 preferred).
Strong SQL and database management skills.
Ability to explain technical issues to non-technical users.
Excellent communication, problem-solving, and organizational skills.
Knowledge of data integrity, security best practices, and agile concepts.
This is a 6-month Contract-for-Hire with the potential to be a permanent opportunity with our Minneapolis-based client. 100% Paid employee Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately vested company match) available. H1-B Visa sponsorship is available for this position. No third-parties, please.
End User Support Specialist
Technical support engineer job in Park Rapids, MN
*Incident and Request Management: Handle escalated tickets from Level 1 support teams via Service Desk systems (e.g., ServiceNow, Remedy, or Jira).
*Troubleshoot and resolve issues related to Windows/Mac OS, Office 365, VPN, printing, network connectivity, and end-user applications.
*Perform software installations, updates, and configurations in compliance with organizational standards.
*Manage Active Directory accounts, password resets, and group memberships.
*Identify recurring issues and suggest improvements to processes or documentation.
*Contribute to the knowledge base by creating and updating support articles.
*Assist with hardware refresh, deployment, and asset tracking.
Positive Support Analyst
Technical support engineer job in Red Wing, MN
REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to livewell, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Clinical Specialist
$57,500 annually
Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your clinical and interpersonal skills to a team-based workplace that puts people first. As the Clinical Specialist, you will provide services in residential, vocational, or in-home settings, providing invaluable support to the individuals you serve.
Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements.
Complete structured assessment interviews with parents/care providers.
Conduct observation of the individual in appropriate settings such as home, school, or community.
Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual.
Write and submit a summary of assessment and recommended behavior support plan components to interdisciplinary team (IDT) or operations leader, as applicable.
Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees.
Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner.
Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company's Customer Service Standards.
Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements.
Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights.
Support and train staff in implementing Individual Support Plans (i.e.: behavior intervention plans) and conduct classes and orientations as assigned. Attend staff meetings and interdisciplinary team meetings as needed.
Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed.
May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required.
If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies.
If assigned, monitor individual's health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives.
May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately.
Check water temperature as required when assisting with bathing; participate in safety drills and protect persons being served in the event of emergency.
Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety-related training or activities.
Qualifications:
Bachelor's Degree in a human services field.
Two years of related experience.
Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder.
Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health; expertise in special disciplines such as behavioral support, early intervention, or crisis intervention.
Reliable, responsible, and caring nature with ability to work well with others.
Commitment to the company's mission and values.
Current driver's license, car registration and auto insurance if providing transportation for individuals receiving services.
All state-required training and certification completed in mandated timeframes.
Why Join Us?
Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Rewarding, hands-on work with plenty of variety - no two days are ever the same!
Make a lasting impact in the lives of individuals!
Enjoy job security with nationwide career development and advancement opportunities.
We have meaningful work for you - come join our team -
Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Manager, Technical Support
Technical support engineer job in Minneapolis, MN
Job Description
The Company:
Getac is comprised of a passionate team that takes pride in its our tight-knit culture. We are committed to our employee fulfillment by providing a flexible work schedule, honoring achievements, and maintaining a supportive working environment. Getac strives to promote an inclusive culture to create a workplace that reflects the diversity of the communities it serves. We are looking for growth mindset team members to help lead the way. We provide mobile rugged computing and video solutions, software, and cloud services to challenging work environments such as military, industrial, law enforcement, public safety, healthcare, and utility companies.
We are a team full of employees that believe in by working together we win together.
We offer a generous health care policy, PTO, and 401(K) with a 3% Contribution.
We believe in making a difference every day.
We offer performance- based bonuses.
The Position:
Getac has an opportunity for a Technical Support Manager to join the team and provide proactive, responsive, and clear direction to current customers and internal Solutions Architects.
Essential Job Duties
Manages the Technical Support staff with the goal of aligning the team to improve the quality of end-user and dealer support services.
Provides leardership, management, and prioritization and direction for the department.
Develops and implements plans to improve business processes for department.
Customer Services oriented, passionate to help resolve customer problems and increase customer satisfaction through service quality.
Makes decisions, drive positive change and continous improvement
Drives the use of internal reporting systems to monitor customer service trends, increases the levels of service knowledge base and ability to communicate with employees, end-users and 3rd party business vendors.
Escalates technical issues in a timely manner when no known solutions are available and outside resources need to be utilized.
Creates, maintains, and updates a database of technical documentation by product line/model for current and future use.
Responsible for annual staff reviews, departmental performance, metrics, and technical reports
Provides excellent phone etiquette for problem solving with end-users/customers and building of account relationships
Experience & Education:
Skill to communicate and train clients and staff over technical capabilities
In depth knowledge of Getac Video Solutions software, equipment and design
Experience supporting end user installation, configuration, upgrade, and migration
Strong team player with excellent interpersonal skills
Proficient in MS Excel, MS Word, MS PowerPoint, Outlook, Visio
Excellent verbal and written skills
Bachelor's degree in Information Technology or equivalent certifications and experience
Minimum 3 years of experience within respective Public Safety technologies
Minimum 5 years of experience of hardware & software troubleshooting
Travel:
Minimum Travel for Company meetings.
The Location:
Getac is located in Irvine, CA but this position would be a position located in our Bloomington, MN office.
Why Should You Apply?
• Great Benefits, interesting work
• Reasonable Hours to preserve a positive work/life balance
• Engaging, supportive culture - we have FUN!
*No outside recruiting is required
Getac is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support engineer job in Minneapolis, MN
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Production Support Technician IV (Onsite)
Technical support engineer job in Burnsville, MN
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here: **********************************************************************************************
Security Clearance:
None/Not Required
Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology.
This job is for a Production Support Technician, covering the Air Data Sensors portfolio of products on 3rd shift. You will support the needs of the manufacturing floor in real time, helping to answer questions and remove barriers to production.
You will also have opportunities to apply your advanced skills solving complex problems and adapting procedures, processes, and techniques. To be successful accomplishing tasks and goals in this position, you will need experience making sound, data driven decisions and taking calculated risks.
You will have the opportunity to develop your skills and career learning from senior professionals and following your individual development plan.
WHAT YOU WILL DO:
* Identify, disposition, and help progress products that are non-conforming.
* Support manufacturing activities through the resolution of production problems, fabrication of complex hardware, equipment, and training.
* Self-manage workflow throughout area with minimal guidance, to achieve team goals.
* Estimate timeline of defect resolution or process enhancements.
* Identify and correct minor process, material, design, or equipment problems
* Actively participate in material review activities including troubleshooting of non-
* Conformances and disassembly of nonconforming products to identify root cause.
* Perform mid-level (moderately complex) testing or mechanical operations on production/repair hardware including troubleshooting to component level.
* Provide skill specific training to improve technique and/or understanding of theory of operation.
* Perform technical tasks based on written or verbal instructions. Utilize technical assets.
* Utilize microelectronic, electronic, optical, electro-optical, mechanical, or electromechanical equipment.
* Perform advanced troubleshooting, calibration or modification of hardware, fixtures, and software.
* Apply technical expertise in the Quality Escape evaluations,
* Help in development and maintenance of complex products, devices, tests, or procedures under constantly changing conditions
* Assist in designing fixtures or mechanical parts.
* Provide technical solutions to engineering.
* Participate on safety initiatives.
* Provide accurate recording of time changes, test data. Parts usage, etc. This requires data interpretation.
* Generate reports from test results and communicate results or take immediate corrective action to assure proper disposition of items in question.
* Utilize multiple databases to create/use necessary information to provide information for decision making requiring judgment.
* Manage technical assets which requires support from personnel, outside sources, and other functional groups to complete tasks.
* Requisition, manage, and maintain technical assets.
QUALIFICATIONS YOU MUST HAVE:
* Typically requires HS diploma (or equivalent, e.g. G.E.D in the US) or vocational/technical education in related discipline with a minimum of 4 years of relevant experience
* 4+ years of experience as a production support technician.
QUALIFICATIONS WE PREFER:
* Strong mathematical skills
* Previous manufacturing work experience
* SAP experience
* Strong blueprint understanding
SCHEDULE:
3rd Shift
Friday, Saturday, Sunday 6AM-6:30PM
WHAT WE OFFER
BENEFITS
Some of our competitive benefits package includes:
* Medical, dental, and vision insurance
* Three weeks of vacation for newly hired employees
* Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
* Tuition reimbursement program
* Student Loan Repayment Program
* Life insurance and disability coverage
* Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
* Birth, adoption, parental leave benefits
* Ovia Health, fertility, and family planning
* Adoption Assistance
* Autism Benefit
* Employee Assistance Plan, including up to 10 free counseling sessions
* Healthy You Incentives, wellness rewards program
* Doctor on Demand, virtual doctor visits
* Bright Horizons, child and elder care services
* Teladoc Medical Experts, second opinion program
* And more!
Learn More & Apply Now!
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
The salary range for this role is $50,924 - $95,511. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyAdult Residential Support Professional - Full Time 1st Shift
Technical support engineer job in Cottage Grove, MN
Lutheran Social S
vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team!
Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin.
With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).
Information Technology Support Engineer
Technical support engineer job in Jackson, MN
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.