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Technical support engineer jobs in Mississippi

- 292 jobs
  • Help Desk Technician

    Computech Corporation 4.3company rating

    Technical support engineer job in Blue Springs, MS

    # Role Description : Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting) # Desired Experience : 3.00 yrs. # General Description : Support technician responsible for installation and troubleshooting primarily desktops, laptops, printers, plotters, telecom devices (cell phones, iPhones) at Toyota Motor Manufacturing Mississippi. Other responsibilities may include support and setup for video conferences, and support for Data Center equipment (server, network, and infrastructure). # Requirements/Must Have : > In-depth knowledge of Windows 7 and excellent troubleshooting skills. > Working knowledge of Active Directory, TCP/IP, DNS, DHCP, VLANs, SCCM. > Professional demeanor with excellent written/verbal communication skills and a high level of quality and attention to detail as there is constant interaction with the business community, including executive level staff. > In-depth knowledge of Microsoft Office 2010 and other standard office environment applications. > Must be a self-starter and be able to follow and enforce defined division processes. > Excellent organization and time management skills in addition to a high level of problem solving and analysis. > Working knowledge/experience of PC imaging tools, remote control tools and Microsoft Outlook 2010 experience. > Responsible for setup and support of multipoint videoconferences on campus. > Ensure exceptional customer service and support with prompt problem resolution and follow up with customers. > Responsible for support of remote VPN/connectivity. > Ability to lift 50 lbs. # Skills & Qualification : MCSE certification is preferred. Additional Information Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices)
    $35k-59k yearly est. 11h ago
  • IT Support Specialist

    Georgia-Pacific 4.5company rating

    Technical support engineer job in Monticello, MS

    Your Job Georgia-Pacific (GP) has an exciting opportunity for an IT Support Specialist, who under minimal supervision, will design, develop, implement, and maintain computer and network systems required to operate the mill. You will be a member of the Monticello IT support team working closely with process control, automation, and other enterprise teams. What You Will Do Deskside Support: Own the end-user experience, ensuring a performant and reliable technological experience for our customers, enabling them to perform their job duties at the highest level. Problem solving: Perform root cause analysis and remediation of technical issues demonstrating a high level of initiative and executing against a defined plan and strategy. Camera System Management: Work with our corporate partners to maintain a large fleet of security and production necessary cameras. Responsibilities include server infrastructure, coordinating requests for new installations, and troubleshooting issues with existing installs. Asset Reliability: Work with manufacturing sensors in the field, performing root cause analysis and remediation of technical issues. Collaboration: Coordinate with systems, network, and/or database administrators to implement application or system design specifications. Communication: Maintain effective communications with customers regarding activities, problems, status, timelines, and other details. Operational Excellence: Drive operational excellence with a strong focus on safety and value creation. Knowledge Sharing: Share knowledge about standards and best practices with other manufacturing facilities. Transformation: Understand and translate business requirements into value-driven actions, working both independently and as part of a larger support team to implement overall company standards in the IT/OT business and industrial controls environments. Who You Are (Basic Qualifications) At least 2 years of experience doing incident management and problem resolution utilizing a ticketing platform (e.g., ServiceNow, Zendesk, SolarWinds) Experience with administering and troubleshooting camera systems (e.g. Genetec, Milestone, Axis) Knowledge and hands-on experience supporting a diverse technology stack (Windows desktop and server, tablets, peripherals, network technologies, Active Directory, etc.). Ability to quickly troubleshoot issues, implement solutions, and document Excellent attitude, great phone etiquette, and strong interpersonal skills. Ability to participate in a rotating 24/7 on-call support schedule. Ability to lift 35 pounds, work in various manufacturing mill environments, climb stairs. What Will Put You Ahead Industry technical certifications or equivalent knowledge (Network+, Security+, CCNA, VMware VCP-DCV, etc) Basic knowledge of firewalls, how to design appropriate rules to permit required traffic, and troubleshoot issues General understanding of virtualization concepts and available technologies Knowledge of cyber hygiene best practices around endpoint management, network segmentation, password management, etc. Experience in IT/OT support in a manufacturing environment. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here . Who We Are At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ). #LI-BMW
    $37k-67k yearly est. 1d ago
  • IT Support Specialist

    Teksynap

    Technical support engineer job in Mississippi

    **Responsibilities & Qualifications** **RESPONSIBILITIES** + Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems. + Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements. + Develops, updates, and maintains problem tracking databases and knowledge repositories. + Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment. + Performs system and data backup and recovery operations. + Develops user training materials and conducts end-user computing and information systems training sessions. + Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions. + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes. **REQUIRED QUALIFICATIONS** **Clearance** + Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance **Certifications** + DoD 8570 IAT Level II Baseline Certification + COMPTIA Security+ CE + Cisco Certified Network Associate (CCNA) + COMPTIA Cybersecurity Analyst (CySA+) + Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP) + Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC) + Certified Network Defender (CND) + Systems Security Certified Practitioner (SSCP) + One of the following Google Cloud Platform: + Google Associate Cloud Engineer + Google Professional Cloud Architect + One of the following cloud or systems certifications: + AWS Certified Cloud Practitioner + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate + AWS Certified Solutions Architect - Professional + AWS Certified SysOps Administrator + Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert + Microsoft Certified Azure Security Engineer Associate + Oracle Cloud Infrastructure Cloud Operations + Red Hat Certified Engineer + Red Hat Certified System Administrator **Experience** + Six (6) years of progressive experience in the field of Information Processing. + Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions. + Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems. **Desired Experience and Skills** + Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions. + Experience administering Windows and Linux operating systems in large enterprise environments. + Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions. + Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner. **Overview** We are seeking an IT Support Specialist to join our team. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Remote + Type of environment: Remote + Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** + U.S. Citizen + Secret Clearance **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. \#remote #telework #linkedin \#LI-Remote (turn font to white) **Job Locations** _US-VA | US-AZ | US-AR | US-CT | US-ID | US-IN | US-IA | US-MI | US-MS | US-MO | US-KS | ..._ **ID** _2025-8636_ **Category** _Technical Support/Help Desk_ **Type** _Regular Full-Time_
    $31k-50k yearly est. 36d ago
  • Computer Specialist I, II, III, or Senior

    MSU Jobs 3.8company rating

    Technical support engineer job in Starkville, MS

    As a Computer Specialist I, II, III, or Senior, you will play a crucial role in optimizing and managing our high-performance computing infrastructure and supporting network to support complex scientific, engineering, and research applications at the Mississippi State University (MSU) High Performance Computing Collaboratory (HPC2). Must be a U.S. Citizen or Permanent Resident. Salary Grade: 15 Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department. Department Profile: The High Performance Computing Collaboratory (HPC²), an evolution of the MSU NSF Engineering Research Center (ERC) for Computational Field Simulation, at Mississippi State University is a coalition of member institutes and centers that share a common core objective of advancing the state-of-the-art in computational science and engineering using high performance computing; a common approach to research that embraces a multi-disciplinary, team-oriented concept; and a commitment to a full partnership between education, research, and service. The mission of the HPC² is to serve the University, State, and Nation through excellence in computational science and engineering. Area of Specialization: Linux Operating Systems Essential Duties and Responsibilities: 1. Install, configure, and manage Linux operating systems on physical and virtual servers and desktops and HPC clusters. 2. Plan and implement system upgrades, migrations, life cycle management, and change management processes 3. Create, manage, and support virtual machines (VMs) and containers based on business needs. 4. Monitor and optimize system performance, including resource allocation, load balancing, and recommend hardware/software upgrades. 5. Perform monitoring and troubleshooting of system hardware, software, and operating systems to maintain systems and preserve data integrity. 6. Provide user and system support, education, and training including coordination with computing staff for integrating services such as file systems, printing, and other system resources. 7. Implement and maintain security best practices across the computing environments. 8. Develops and maintains the software infrastructure for the HPC environment, including user interfaces, utility scripts, and software stacks. 9. Develop and maintain automated processes for system management. 10. Maintain comprehensive documentation of system configurations, processes, and procedures. 11. Stay current with industry trends and technologies related to systems administration, virtualization, and HPC technologies. 12. Manage, train, and provide operational oversight to junior-level system administrators; collaborate with cross-functional IT teams to ensure seamless integration of systems and services. 13. Perform duties as assigned in a responsible manner. Minimum Qualifications: Level I Bachelor's degree in Computer Science, Engineering, or a related field. Level II Bachelor's degree in Computer Science, Engineering, or related field plus 4 years of experience directly related to the duties and responsibilities specified. Level III Bachelor's degree in Computer Science, Engineering, or related field plus 8 years of experience directly related to the duties and responsibilities specified. Senior Bachelor's degree in Computer Science, Engineering, or related field plus 10 years of experience directly related to the duties and responsibilities specified. Promotions are based off years of service as well as knowledge, skills, abilities, and performance. Substitution allowed: Any equivalent combination of education and experience will be considered with HR Approval. Preferred Qualifications: • Proficient with UNIX-like operating systems (UNIX/Linux), including experience as a system administrator for virtual and physical environments and HPC Clusters. • Working knowledge of networking technologies and services such as TCP/IP, DNS, DHCP, PXE, VLANS, Radius, Proxies, etc. • Familiar with HPC networking architectures such as Infiniband and Ethernet RoCE • Experience with HPC job scheduling technologies, such as Slurm, PBS Pro, and Moab • Experience with parallel file systems such as Lustre and other storage technologies. • Experience with MPI or parallel and distributed computing libraries and codes. • Experience with HPC node provisioning and automation tools such as Puppet, Warewulf, Ansible, etc. • Experience managing SSL certificates, • Experience with virtualization platforms and tools such as KVM, Proxmox, Podman, Apptainer, or similar technologies. • Experience with authentication infrastructures such as LDAP, Kerberos, or FreeIPA • Understanding and experience with cybersecurity principles, tools, and practices, including knowledge of NIST 800-53, NIST 800-171, or CMMC Security Controls. • Relevant certifications in information technology or cybersecurity. • Proficiency in one or more programming/scripting languages such as C, C++, Java, Perl, Python, PHP, or Shell scripting. Knowledge, Skills, and Abilities: • Strong written and oral communication skills. • Demonstrated ability to understand and document software business rules and requirements using diagrams, written use cases, and user stories. • Strong analytical and technical skills with an attention for detail and accuracy. • Strong organization skills and the ability to self-direct efforts to complete planning and documentation requirements. • Strong problem-solving skills • Self-motivated and directed, with the ability to work both independently and in a team-oriented, collaborative environment. Working Conditions and Physical Effort • Work involves occasional exposure to unusual elements found in a data center workspace, such as confined space, medium noises and lifting of items up to 40 pounds. • Requires limited lifting of files and records and nearly all work is performed in a comfortable indoor facility. • Frequent external imposed deadlines; set and revised beyond one's control; interruptions influence priorities; difficult to anticipate nature or volume of work with certainty beyond a few days; meeting of deadlines and coordination of unrelated activities are key to position; involves conflict-resolution or similar interactions involving emotional issues or stress on a regular basis. • Job frequently requires walking, sitting, reaching, talking, hearing, handling objects with hands. At this time, MSU is unable to offer H-1B visa sponsorship for this role. This applies until further notice. Instructions for Applying: Link to apply: *********************************** Restricted Clause: Position is contingent upon continued availability of funding. Equal Employment Opportunity Statement: Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, **************. What do I do if I need an accommodation? In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************. If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
    $39k-60k yearly est. 60d+ ago
  • Information Technology Technician - Simpson County School District

    Teach Mississippi 4.0company rating

    Technical support engineer job in Mississippi

    Technology/Computer Technician District: Simpson County School District Position Title: Information Technology Technician Department: District Office/ Office of Technology Reports to: Director of Technology Status: Classified JOB GOAL: Under the general supervision of the Director of Technology, this position provides an operational digital device environment in order to facilitate the efficient and effective use and integration of technology in the district's administrative and educational processes to help increase administrator, teacher, and student knowledge of technology and its appropriate use as a learning tool. QUALIFICATIONS: High school diploma required, associates, or bachelor degree in technology-related field preferred Experience implementing, troubleshooting, and maintaining end-user digital devices Basic knowledge of DHCP and networking principles Must have excellent written and verbal communication skills Familiarity with switches and VoIP preferred A+ and/or Net+ certifications preferred Knowledge of: Operational knowledge of end-user operating systems and hardware Strategies for troubleshooting technology devices and digital environments Network cabling and termination along with connectivity testing Digital device imaging and software deployment processes Operational knowledge of VoIP systems and end-user devices Operational knowledge of basic wireless networking and equipment Ability to: Set-up, install, and maintain district computer systems. Recommend and/or install workstation hardware and software upgrades Setup, install, and maintain printers, computer peripherals, and their related software Install and troubleshoot computer software while maintaining license requirements Perform repair of computer hardware, printers, and peripherals, including acquisition of parts and maintaining service related records Coordinate the annual cleaning and preventive maintenance of district computer and network equipment Provide support to end users through their requests for services by troubleshooting site hardware, software and wiring problems Provide basic training on the care and operation of district computer equipment and software as needed Provide input as needed for school technology planning and network operation ESSENTIAL DUTIES AND RESPONSIBILITIES: Such duties and responsibilities as may be assigned, including but not limited to: Responding to and troubleshooting help desk tickets Installing and troubleshooting network-based equipment in collaboration with Network Administrator Installing and troubleshooting software on end-user digital devices Troubleshooting local and network printing issues Implementing, configuring, and maintaining digital and technology-related devices Maintaining accurate and thorough documentation Perform basic duties and functions of an IT Technician for the District Office Demonstrates prompt and regular attendance Supports the Simpson County School District's Mission, Vision, and Strategic Plan Performs other duties as assigned by the Superintendent SUPERVISORY RESPONSIBILITIES: N/A PHYSICAL DEMANDS and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to speak and listen for extended periods. The employee is also required to sit or stand for long periods, and regularly to move; use hands or fingers to handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and move up to 20 pounds, and occasionally lift and move up to 30 pounds. Specific vision abilities required for this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is further required to have the physical, mental, and emotional stamina to fully perform the duties and responsibilities of the position, and the mental acuity to collect, evaluate, and interpret data; to reason; to define problems; to establish facts; to draw valid conclusions; and to make effective judgments and decisions. EVALUATION: Performance of this job will be evaluated in accordance with provisions of the Simpson County Board of Education Policy on Evaluation of Professional Personnel. EMPLOYMENT: Twelve -month year; 240 days Salary based on the Simpson County School District's Approved Scale.
    $37k-65k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support engineer job in Jackson, MS

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $47k-64k yearly est. 7d ago
  • Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company

    Technical support engineer job in Jackson, MS

    Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-51k yearly est. 15d ago
  • IT Specialist

    Singing River Health System 4.8company rating

    Technical support engineer job in Pascagoula, MS

    Pascagoula Hospital | Full-Time | 1st | 2809 Denny Avenue Pascagoula, Mississippi, 39567 United States The IT Specialist is the first point of contact and will provide technical assistance, maintenance and repair to computer systems and hardware and network problem resolution to all Singing River Health System customers. The IT Specialist will guide users through step-by-step solutions, answer questions or resolve computer issues for users in person, via telephone or from a remote location and email or trouble request enquiries; and resolves or escalates system issues and problems. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring optimal performance. The IT Specialist will troubleshoot problem areas in a timely and accurate manner and provide assistance where required, and utilize tools and following procedures or policies for handling support requests. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education: High School diploma or equivalent required. Associate's degree in a computer related field is preferred. License: N/A Certifications: N/A Experience: A minimum of two (2) years' experience providing end user online/phone support with PC hardware, troubleshooting and repair. Reports to: IT Specialist Manager Supervises: None Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have strong analytical and interpersonal skills. Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages. Must demonstrate ability to achieve successful outcomes in handling difficult situations and customers. Must demonstrate ability to teach customers over the phone. Must have knowledge of desktop operating systems, various software applications and basic hardware for the PC; principles and theories of network systems and management; internet technologies and products; basic methods/tools used to troubleshoot information processing system problems. The position requires traveling throughout the SRHS service area - with the employee providing his/her own transportation.
    $60k-84k yearly est. 60d+ ago
  • Technology Support Specialist

    Bcbsms

    Technical support engineer job in Flowood, MS

    Healthy Careers Start Here At Blue Cross & Blue Shield of Mississippi, we encourage professional growth in a challenging and fast-paced atmosphere. Our 'be healthy' culture promotes health and wellness at all levels of the Company, and we provide our employees with the time, tools and resources to commit to a healthy lifestyle. Job Summary - The Technology Support Specialist is responsible for operating and monitoring all centralized Data Center computer systems and peripheral equipment, production job scheduling on the Mainframe, Service Desk functions that involve promoting production software changes submitted by the application support staff, logging user questions and issues, problem determination, and logging, assigning, and tracking issues using our Service Management Software. This position also involves monitoring for infrastructure and security related alerts to be addressed by the appropriate teams. Job-Specific Requirements: Bachelor's Degree in a Technology or Business related field is required. Experience in operations of the following areas is desirable: Service Management systems in a Help Desk environment Automated job scheduling systems Automated change control Previous experience in an IT related field is a plus. Strong verbal and written interpersonal and communication skills.Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management. Excellent PC experience using spreadsheets, word processors, and databases. A working knowledge of the healthcare business environment and processes is preferred. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
    $31k-51k yearly est. Auto-Apply 60d+ ago
  • IT Help Desk Technician

    Exxel Outdoors LLC 3.9company rating

    Technical support engineer job in Tupelo, MS

    We are looking for an IT Help Desk Technician to join our Tupelo, MS team! This role is perfect for someone who enjoys troubleshooting, supporting users, and keeping technology running smoothly. Check out the full below, and if this sounds like the right fit, we would love to see your application! POSITION SUMMARY: The Help Desk Technician provides crucial IT support, assisting users with hardware, software, and network issues via phone, email, or chat, focusing on diagnosing problems, offering step-by-step solutions (like password resets, software installs), escalating complex cases, documenting tickets, and ensuring a smooth user experience through patience and clear communication, acting as the first line of defense for technical challenges. This is a great opportunity for someone with strong analytical, strategic planning, and communication skills. We are looking for an Analyst who can excel at being the main IT contact for troubleshooting internal problems while developing and implementing the company's tech strategies and solutions. Exxel Outdoors offers great benefits, product allowance, generous employee discounts, and awesome people to work with. We can't wait for you to join our team. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to inquiries and resolve technical issues for users (employees or customers). Diagnose and fix problems with operating systems (Windows, mac OS), applications (Office 365, email), hardware (printers, PCs), and basic network connectivity. Maintain our Active Directory (Users, Security Groups, Policies, etc.) Log, track, and manage support requests in our help desk system. Guide users through fixes remotely using screen sharing tools. Set up new user accounts, install software, and configure devices including computer and phone setup, and provide basic systems training. Decommission user accounts as required. Manage inventory of software licenses and roster of recurring subscriptions including Microsoft 365, Defender, SharePoint, third party apps, VPN, anti-viral, password keepers, etc. Refer complex or unresolved issues to the IT Manager. Create and update knowledge base articles and training materials. Partner with CFO/COO & IT Manager to establish and enforce organization policies and standards. Maintains, analyzes, troubleshoots, and repairs workstations (Windows & Apple), hardware, software, and computer peripherals; both Onsite and Remote. Support our distribution center devices including Zebra Printers, USB hand scanners, and Symbol RF Guns. Develops and maintains updated Common Operating Environment (COE) Track and maintain inventory of all company assets. Collaboration: Leverages the strengths and unique perspectives of others within the organization and works with all stakeholders to reach a solution. Work effectively and thrive as a member of various work groups to bring greater value to the overall organization. Maintains a clean work area, and equipment closet while also organizing inventory both physically and in a tracking system. Find new and innovative approaches to performing the business at hand. Effectively manage multiple concurrent projects successfully. Possess knowledge of basic network troubleshooting and be able to work with the IT Manager in maintaining our infrastructure setup if required. QUALIFICATIONS/SKILLS BS or BA degree in Computer Science or equivalent education and experience. Possession of certifications as listed below desired. Familiarity with Dell & Apple. Familiarity with Cloud computing environments. Fluent in Microsoft Operating Systems, Microsoft 365 applications, Active Directory, remote support tools. Knowledge of Business Central (MS Dynamics), Concur, Web Services, Adobe, VPNs, password managers, system and network security, etc., desirable. Solid understanding of network concepts (TCP/IP, DNS, DHCP). Superior interpersonal and communication skills - ability to thrive in a team environment Effective Communication: Speaks to both technical and nontechnical audiences with ease. Initiative - ability to work and achieve objectives independently. Ability to manage multiple tasks at one time and meet deadlines. Strong Problem Solving and Process Improvement Skills and evaluative: Understands complex business issues and how to solve them through technology. Experience in working with complex business solutions with multiple offices, distribution centers, and manufacturing facilities preferred. Demonstrated ability to work with the Executive Management of an organization. Ability to meet deadlines, to conduct and direct research into IT issues and products, and to take initiative in the development and completion of projects, while also managing multiple concurrent projects. Strong organizational skills. BUDGET QUALIFICATIONS Will assist the IT Manager with annual budget preparation and periodical variance analysis. CERTFICATIONS (If applicable) Comptia A+, Network+, ITIL Foundation WORK ENVIRONMENT A typical office environment located at 776 Greene Street in Tupelo, MS will be the base of operations. Some work may be required in the Warehouse co-located with the office. Travel and work will periodically be required at our facilities in Broomfield (office), Pasadena (office) or Haleyville (office & plant). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee may be required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. OTHER DUTIES AS ASSIGNED This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Exxel Outdoors, LLC, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Exxel Outdoors offers 2 Medical Plans, Dental, Vision, Life Insurance, programs for additional life insurance for self, spouse, and family, critical illness, short-term disability, long-term disability, and pet insurance. All employees receive 60% off MRSP on all our company websites, in addition to discount programs from many outdoor industry companies through Pro-Deals. Each year, every employee receives a $200 allowance to buy any company product, plus you still get the discount on any items purchased. Exxel offers time off in vacation, sick and Holiday pay.
    $29k-38k yearly est. Auto-Apply 2d ago
  • Engineer, Software & Information Platform

    Cardinal Health 4.4company rating

    Technical support engineer job in Jackson, MS

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 2d ago
  • Technical Support Specialist

    Insight Global

    Technical support engineer job in Olive Branch, MS

    Company: DP World Technical Support Specialist Must Have: - 2+ years of experience troubleshooting hardware and software - 2+ years of experience working in a warehouse environment - Hands-on experience troubleshooting printers and barcode scanners - Strong understanding of DSCP - Ability to travel domestically up to 20% Plusses: - Experience with SCCM - Familiarity with WMS (Warehouse Management System) or ERP systems Day-to-Day: As a Technical Support Specialist, you will deliver hands-on technical support for hardware and software systems in a fast-paced warehouse environment. Your responsibilities include diagnosing and resolving issues with computers, printers, barcode scanners, and other essential warehouse technologies to ensure smooth operations. You will: - Troubleshoot and repair hardware and software problems - Respond to end-user support requests promptly - Maintain and optimize warehouse IT infrastructure - Configure network settings with a strong understanding of DSCP - Document solutions and collaborate with warehouse staff to minimize downtime - Travel domestically up to 20% to support additional facilities Experience with SCCM, WMS, or ERP systems is a plus, as you may assist with deployments, updates, and integration projects. Your proactive approach will help maintain operational excellence and drive continuous improvement in warehouse technology processes. Compensation: $20/hr to $25/hr Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Must Have: - 2+ years of experience troubleshooting hardware and software - 2+ years of experience working in a warehouse environment - Hands-on experience troubleshooting printers and barcode scanners - Strong understanding of DSCP Ability to travel domestically up to 20% Plusses: - Experience with SCCM Familiarity with WMS (Warehouse Management System) or ERP systems
    $20 hourly 2d ago
  • IT Support Engineer

    New Albany Industries 4.4company rating

    Technical support engineer job in New Albany, MS

    Job title IT Support Engineer Reports to Information Technology Manager Level Level 3 - First Level Management Status Salary / Exempt JOB DESCRIPTION Job purpose The IT Support Engineer monitors and maintains the company's hardware and software systems. Duties and responsibilities Installs and configures computer hardware, software, networks and applications. Continuously monitors and maintains systems and networks. Responds to technical support calls from other staff members or clients and communicates how to resolve issues. Diagnoses and troubleshoots system and network problems, software faults or hardware complications. Supports the roll-out of new applications. Keeps a record of issues, along with solutions, to refer back to in future instances. All other duties as assigned. Qualifications Required Bachelor's degree in Computer Science or related field; or equivalent experience. Excellent verbal and written communication skills. Excellent interpersonal skills with a proven ability to collaborate with a team. Excellent analytical and problem-solving skills. Extensive knowledge of computer systems and programming. Excellent organizational skills and attention to detail. Proficient with Microsoft Office Suite or related software. Proficient with or able to quickly learn systems and software used by the organization. Preferred Three to five years of information systems experience. Working conditions This job operates in an office and manufacturing plant environment. This role uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machine. Physical requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk through the plant and use hands to finger, handle or feel; and reach with hands and arms.
    $41k-54k yearly est. 60d+ ago
  • IT Systems Engineer

    Singing River Federal Credit Union 3.5company rating

    Technical support engineer job in Moss Point, MS

    A Systems Engineer designs, integrates, maintains, and upgrades complex systems (hardware, software, and networks) to meet organizational needs, ensuring efficient and stable operation. Key duties include user requirements analysis, system design and testing, hardware and software installation, troubleshooting, monitoring, automation, and implementing security measures. They act as digital architects, overseeing systems throughout their lifecycle, from conception to deployment, and ensuring they work together effectively to achieve business objectives. Requirements 1. Bachelor's Degree or equivalent experience within essential job requirements. 2. Applied experience with VMware. 3. Applied experience as Systems Engineer to include Windows server and Office 365. 4. Applied experience with programming languages such as PowerShell, Python, C/C++, and Java. 5. Knowledge of and experience with information technologies that support routers, switches, firewalls, VOIP phone platforms, and other datacenter equipment. Knowledge of and experience with PRI, SIP, MPLS, SD-WAN and other communication protocols. 6. Familiarity with data centers, basic cabling, tracing, installation of rack mounted equipment. Proficiency with scripting and light programming duties. Salary Description exempt/salaried position
    $58k-69k yearly est. 60d+ ago
  • Computer Specialist I, II, III, or Senior

    MSU Jobs 3.8company rating

    Technical support engineer job in Starkville, MS

    As a Computer Specialist I, II, III, or Senior, you will play a crucial role in optimizing and managing our high-performance computing infrastructure and supporting network to support complex scientific, engineering, and research applications at the Mississippi State University (MSU) High Performance Computing Collaboratory (HPC2). Must be a U.S. Citizen or Permanent Resident. Salary Grade: 15 Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department. Department Profile: The High Performance Computing Collaboratory (HPC²), an evolution of the MSU NSF Engineering Research Center (ERC) for Computational Field Simulation, at Mississippi State University is a coalition of member institutes and centers that share a common core objective of advancing the state-of-the-art in computational science and engineering using high performance computing; a common approach to research that embraces a multi-disciplinary, team-oriented concept; and a commitment to a full partnership between education, research, and service. The mission of the HPC² is to serve the University, State, and Nation through excellence in computational science and engineering. Area of Specialization: Windows Operating Systems Essential Duties and Responsibilities: 1. Install, configure, and manage Windows operating systems on physical and virtual servers and desktops. 2. Upgrades, migrations, life cycle management, and change management processes 3. Create, manage, and support virtual machines (VMs) and virtual desktop infrastructure based on business needs. 4. Monitor and optimize system performance, including resource allocation, load balancing, and recommend hardware/software upgrades. 5. Perform basic troubleshooting of hardware, software, and operating systems, escalating complex issues to appropriate technical staff as needed. 6. Provide user and system support, including coordination with computing staff for integrating services such as file systems, printing, and other system resources. 7. Implement and maintain security best practices across the computing environments. 8. Package software and schedule automated, remote deployments. 9. Maintain comprehensive documentation of system configurations, processes, and procedures. 10. Stay current with industry trends and technologies related to systems administration and virtualization. 11. Manage, train, and provide operational oversight to junior-level system administrators; collaborate with cross-functional IT teams to ensure seamless integration of systems and services. 12. Perform other duties as assigned. Supervisory Responsibility: This position will occasionally lead small teams and assist in training, developing and evaluation of lower-level computer specialists. This position provides hands-on maintenance of advance research computing infrastructure to support researchers. Minimum Qualifications: Minimum Required Education and Experience Level I Bachelor's degree in Computer Science, Engineering, or a related field. Level II Bachelor's degree in Computer Science, Engineering, or related field plus 4 years of experience directly related to the duties and responsibilities specified. Level III Bachelor's degree in Computer Science, Engineering, or related field plus 8 years of experience directly related to the duties and responsibilities specified. Senior Bachelor's degree in Computer Science, Engineering, or related field plus 10 years of experience directly related to the duties and responsibilities specified. Promotions are based off years of service as well as knowledge, skills, abilities, and performance Substitution allowed: Any equivalent combination of education and experience will be considered with HR Approval. Preferred Qualifications: • Proficiency with Windows operating systems, including experience as a system administrator for virtual and physical environments. • Working knowledge of networking technologies and services such as TCP/IP, DNS, DHCP, PXE, VLANS, Radius, Proxies, etc. • Experience with system end-point management tools and platforms, such as SCCM, KACE, Altiris, Cisco Secure Endpoint, Deep Freeze, and backup solutions. • Experience with Active Directory configuration, group policy management, and site replication. • Experience managing SSL certificates, • Experience with virtualization platforms and tools such as VMware vSphere, Microsoft Remote Desktop, Hyper-V, Citrix Virtual Desktop, or similar technologies. • Understanding and experience with cybersecurity principles, tools, and practices, including knowledge of NIST 800-53, NIST 800-171, or CMMC Security Controls. • Relevant certifications in information technology or cybersecurity. • Proficiency in one or more programming/scripting languages such as C, C++, Java, Perl, Python, PHP, Shell scripting, Power Shell, or SQL queries. Knowledge, Skills, and Abilities: • Strong written and oral communication skills. • Demonstrated ability to understand and document software business rules and requirements using diagrams, written use cases, and user stories. • Strong analytical and technical skills with an attention for detail and accuracy. • Strong organization skills and the ability to self-direct efforts to complete planning and documentation requirements. • Strong problem-solving skills • Self-motivated and directed, with the ability to work both independently and in a team-oriented, collaborative environment. Working Conditions and Physical Effort • Work involves occasional exposure to unusual elements found in a data center workspace, such as confined space, medium noises and lifting of items up to 40 pounds. • Requires limited lifting of files and records and nearly all work is performed in a comfortable indoor facility. • Frequent external imposed deadlines; set and revised beyond one's control; interruptions influence priorities; difficult to anticipate nature or volume of work with certainty beyond a few days; meeting of deadlines and coordination of unrelated activities are key to position; involves conflict-resolution or similar interactions involving emotional issues or stress on a regular basis. • Job frequently requires walking, sitting, reaching, talking, hearing, handling objects with hands. Instructions for Applying: Link to apply: *********************************** Restricted Clause: Position is contingent upon continued availability of funding. Equal Employment Opportunity Statement: Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, **************. What do I do if I need an accommodation? In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************. If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
    $39k-60k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Lake, MS

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $47k-64k yearly est. 16d ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Technical support engineer job in Jackson, MS

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Analyzes system performance indicators and recommends improvement actions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).. **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + Understanding of ITIL Foundation + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-51k yearly est. 17d ago
  • IT System Administrator

    Singing River Health System 4.8company rating

    Technical support engineer job in Pascagoula, MS

    Pascagoula Hospital | Full-Time | 08:00 AM - 05:00 PM | 2809 Denny Avenue Pascagoula, Mississippi United States The IT Systems Administrator will maintain system stability, security, and performance across cloud and on-premises environments. The IT Systems Administrator will be responsible for administering a broad range of technologies and services, focusing on Active Directory (AD), Entra, Virtual Desktop Infrastructure (VDI), Remote Access, Email systems, and Cloud Storage Solutions like OneDrive. In addition to day-to-day operations, the IT Systems Administrator will be responsible for planning and executing upgrades, enhancements, and new implementations, as well as troubleshooting, resolving technical issues, and ensuring minimal downtime for mission-critical systems. The role will collaborate with cross-functional teams, including security, networking, and applications teams, to ensure system integrity and compliance. The IT Systems Administrator must exhibit excellent problem-solving skills, technical expertise, and a strong commitment to customer service. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education: Bachelor's degree in Cybersecurity, Information Technology, or related field required. Applicable work experience may be accepted in lieu of formal education. License: N/A Certifications: Updated certifications preferred in MCSE, Azure, or other industry standard certification. Experience: A minimum of three (3) years of IT systems experience is required. Healthcare IT experience preferred. Experience programming or scripting preferred. Reports to: Technical Manager Supervises: None Physical Demands: Work is moderately sedentary: involves sitting most of the time with regular requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves repetitive motions: substantial movements of the wrists, hand, and/or fingers while operating standard office equipment such as a computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations. Special Demands: Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Work requires traveling throughout the SRHS service area with the employee providing his/her own transportation; valid driver license required. Out-of-state travel for education purposes is required. Moderate to advanced knowledge and skills in using Microsoft Word, Excel, and PowerPoint required. Must have advanced knowledge of the electronic health record, health information management systems, and other healthcare applications.
    $58k-73k yearly est. 23d ago
  • IT Support Specialist I

    ASM Research, An Accenture Federal Services Company

    Technical support engineer job in Jackson, MS

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $20-23 hourly 25d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Walls, MS

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $47k-64k yearly est. 16d ago

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