IT Field Service Technician
Technical support engineer job in Billings, MT
Role:
Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with HP servers, data centers, printers, and PCs. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.
Responsibilities:
Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided. This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.
Performing equipment installations, upgrades, and repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment.
Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues. This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service.
Collaborating with other members of the team, including dispatch, project managers, engineers, and other technicians, to ensure seamless delivery of support services.
Managing and maintaining inventory of spare parts and equipment, providing accurate and timely updates to clients and management regarding the status of technical issues, while adhering to safety and quality procedures at all times.
Requirements:
Minimum of 2 - 3 years of experience in IT support (printers, HP servers, data centers, and enterprise-level projects).
Willingness to commute long distances between customer sites and must have a valid driver's license.
Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issues.
Excellent time management skill
Ability to lift and carry equipment up to 50+ lbs.
Available to work a rotational 24/7 on-call; scheduled shift.
Benefits:
Buddy program
Dental insurance
Health/ Medical insurance
Internal career development program
International job opportunities
Onboarding program
Sick leave payments
Unlimited employment contract
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Network Analyst III
Technical support engineer job in Bozeman, MT
Network Analyst III Do you have the skills to fill this role Read the complete details below, and make your application today. Montana State University Information Announcement Number: STAFF - VA - 26191 , please contact:
Adam Edelman
4
Classification Title: Net Sys/Comm Analyst III
Working Title: Net Sys/Comm Analyst III
Brief Position Overview
As members of the MSU IT community, analysts participate in and support IT efforts, projects, and initiatives, provide technical leadership and assist other support personnel with problems related to the usage of services across the network services portfolio. Network analysts perform technically skilled precision work and provide complete, enterprise level, engineering, installation, management, maintenance and support of network and telecommunications equipment, software, services, communications cabling, and related infrastructure including UPS, PDU, racks and cabinets. Network analysts respond to issues, troubleshoot, diagnose, and repair these items to address problems found in data centers, telecommunications rooms, and at field sites on and off the MSU Bozeman campus according to standard procedure and industry best practices. Network analysts' work schedules may require non-standard working hours including mornings, evenings, weekends, and holidays.
Position Number: 4M-TBD, 4M0903
Department: UIT Network Support
Division: VP for Information Technology
Appointment Type: Classified
Contract Term: Fiscal Year
Semester:
If other, specify From date:
If other, specify End date:
FLSA: Exempt
Union Affiliation: FOCUS-MFPE
FTE: 1.0
Benefits Eligible: Eligible
Salary: Salary range of $40.032 to $56.045 hourly, commensurate with experience, education, and qualifications
Contract Type: Classified Salary
If other, please specify:
Recruitment Type: Open
Position Details
General Statement
Join us at our beautiful Montana State University campus located in Bozeman, Montana for an exciting opportunity to contribute to our successful and talented team and excellent leadership in University Informational Technology in Network Support Services. The Network Analyst III is a senior position within the team, is a subject matter expert, and functions as a primary and an escalation resource for the team. The network analyst III is expected to participate in the mentoring and development of junior staff. All network analysts support the MSU community, including end users. A commitment to customer service is required. Excellent opportunity with exceptional benefits including tuition waiver opportunities for self and immediate family members.
Network analysts specialize and develop focused expertise and are expected to be able to work under general to direct supervision to complete a variety of tasks within the network services team's domain ranging in difficulty from basic and routine to complex.
Duties and Responsibilities
⢠Installation and configuration of switches, routers, firewalls, voice gateways, servers, access points, and IP phones.
⢠Maintain, enhance, and develop documentation, including diagrams, drawings, and procedures.
⢠Apply routing, switching, network security, telecommunications, and communications cabling, standards and best practices to scenarios encountered.
⢠Manage network infrastructure built using various network components and protocols to achieve and highly available network services.
⢠Assist with annual inventory of parts and material.
⢠Maintain and submit records of time and materials required to complete projects and tasks.
⢠Support the configuration of monitoring systems to alert on abnormal configuration or operation; maintain monitoring functionality as changes occur.
⢠Provide guidance for student employees.
⢠Participate in performance-related goal setting and achievement to meet personal and organizational goals and objectives.
⢠Organize, prioritize, and communicate on-going work to meet multiple task and project timelines.
⢠Attend and participate in trainings and other professional development activity. Participate in projects, complete tasks, and perform job-related duties as assigned.
Required Qualifications Ć¢ā¬" Experience, Education, Knowledge & Skills
1. Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or other related field, or an equivalent combination of education and applicable experience.
2. Relevant knowledge of networking, telecommunications, and communications cabling components and systems.
3. Advanced knowledge of network technologies which may include Cisco routing, switching, security, and telephony technologies, and Aruba wireless technologies.
4. Demonstrated experience in an enterprise environment supporting an enterprise production network.
5. Demonstrated experience in one or more of the following: Cisco networking, Unified Communications, VoIP, Aruba Wireless in an enterprise setting.
6. Demonstrated experience in technical implementation projects, working independently on enterprise systems, and assisting in enterprise project planning.
Preferred Qualifications Ć¢ā¬" Experience, Education, Knowledge & Skills
1. Significant experience in an enterprise environment deploying and upgrading Cisco or Aruba network equipment or software.
2. Substantial experience relating to Cisco routing, switching, telephony, and security and Aruba wireless technologies from design and planning to implementation.
3. Demonstrated experience with Solarwinds Orion or similar management platform.
4. Knowledge of National Electric Code and TIA/EIA standards for the installation of telecommunications cable and equipment.
5. Demonstrated experience building and maintaining network and telecommunication room infrastructure and installing equipment.
The Successful Candidate Will
⢠Will possess strong active listening skills.
⢠Has the ability to think intuitively and analytically to break down and resolve problems.
⢠Has the ability to work independently without the need for direct supervision.
⢠Has the ability to learn the complexities and unique aspects of the systems and infrastructure in place.
⢠Has the ability to show initiative and follow through on tasks in a fast-paced work environment.
⢠Has the ability to work in a team environment, supporting other units.
⢠Has the ability to work toward shared goals where individual efforts complement group efforts.
⢠Has the ability to engage others in the unit in accepting and developing a customer-service orientation in all aspects of the operation.
⢠Has the ability to anticipate and resolve technical problems.
⢠Has the ability to establish and maintain effective working relationships across the IT Community.
⢠Represents the department and university in a professional and courteous manner.
⢠Demonstrated ability to communicate effectively with diverse populations.
⢠Demonstrated ability to handle competing demands and maintain high levels of customer service and response.
⢠Effective oral and written communication skills.
⢠Ability to maintain clean and orderly networking spaces in a manner consistent with industry best practices.
⢠Ability to monitor equipment and inventory levels for asset management and tracking, restock scheduling and other reporting purposes.
⢠Ability to maintain and submit records of time and materials required to complete projects and tasks.
⢠Ability to follow standard incident management, problem management, change management, and request fulfillment processes in accordance with procedures in place.
Position Special Requirements/Additional Information
This position is not eligible for sponsorship.
Must possess a valid driver's license, an acceptable driving record, and meet all State of Montana requirements to operate State/University vehicles. (If successful candidate possesses a valid out-of-state driver's license, must obtain a valid Montana driver's license within 60 days of hire.)
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.
Work schedule may include times outside normal business hours including mornings, evenings, weekends, and holidays.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
Job may include working outside and working outside during adverse weather conditions, exposure to electrical, mechanical, noise and other hazards, work in dark and/or restricted spaces, use of ladders and/or power and hand tools.
This position has supervisory duties?: No
Posting Detail Information
Number of Vacancies: 2
Desired Start Date: Upon completion of a successful search
Position End Date (if temporary):
Open Date:
Close Date:
Applications will be:
Screening of applications will begin on November 24, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
This position is not eligible for sponsorship.
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile.
Applicant Documents
Required Documents
1. Resume
2. Cover Letter
To apply, visit 2025 Inc. All rights reserved. xevrcyc
Posted by the FREE value-added recruitment advertising agency
jeid-7c487bc857454f4cb3d06b00641ccc5e JobiqoTJN. Keywords: Network Analyst, Location: Bozeman, MT - 59717
IT Support Specialist
Technical support engineer job in Whitefish, MT
General Purpose The City of Whitefish is actively recruiting for an IT Support Specialist to join our Finance Department. We welcome your inquiries and encourage you to apply! If you have a passion for serving the public sector, this may be the perfect fit for you.
One of the fastest growing cities in Montana, Whitefish is consistently rated one of the best small towns in America and was named one of the top 25 ski towns in the world by National Geographic. It is located on the shores of Whitefish Lake and the base of Big Mountain - home to Whitefish Mountain Resort. Whitefish also boasts over 36 miles of natural surface single-track mountain biking and hiking trails with 10 trailheads, golfing, world class dining, two professional live theater companies, and is only thirty minutes from Glacier National Park.
This position is part-time and will be working 20 hours per week, 4 hours per day, 5 days per week.
Benefits of working for the City of Whitefish include:
* Health, Dental, Orthodontic, and Vision Insurance - Employer/employee contribution to monthly premium will be at a prorated amount.
* Generous employer contribution toward Health Savings Accounts (HSA) for those who choose the High Deductible Health Plan (HDHP)
* Free annual biometric screening - Employee and spouse/partner can earn up to $200 incentive for participation
* City Wellness Program - City pays $30 per month to employees to use toward wellness
* Corporate rate membership to The Wave health club (billed to City and deducted through payroll)
* Montana Public Employees Retirement System (PERS) - includes employer and employee contributions
* Paid leave (vacation, sick, holidays, personal day)
* $25,000 employer paid Life and Accidental Death & Dismemberment Life Insurance Policy for employee and $5,000 for spouse/dependents
* 125 Cafeteria Plans - Optional Pre-Tax Flexible Spending Account (FSA) and Dependent Care Account (DCA)
* Free Employee Assistance Program - 6 free counseling sessions per issue, per person in household
* Optional Deferred Compensation Plan (457) - Pretax and Roth Available
* Optional Aflac Plans including Accident, Short-Term Disability, Cancer, Hospital and Critical Illness
* May be eligible for Public Service Student Loan Forgiveness under the Public Service Loan Forgiveness Plan (PSLF) - click here to learn more and to understand your eligibility
* City paid continuing education, training and development (as approved by supervisor and City Manager)
* FMLA -up to 12 weeks of unpaid, job-protected leave per year (rolling calendar year) available after working 1250 hours within previous 12 months and employed for 12 months for qualifying events. Accrued leave utilized concurrently.
* Bereavement Leave - up to 5 paid days off for death of immediate family member
* Jury & Witness Duty Leave
* Military Leave
* Eligible to earn Compensatory Time (additional paid leave of 1.5 hours earned for each hour worked in a qualified and approved OT event)
* 15% -20% discount on Verizon voice plans and select data plans
* T-Mobile exclusive offers with Work Perks - 15% off the Go5G Plusor Go5G Next rate plans
* AT&T discounts also available
* Parks & Recreation After School and Summer Day Camp services provided at no cost to employees
* Whitefish Workforce Assistance Program - designed to help full-time, part-time and seasonal equivalent employees to successfully live and work in the Whitefish area by providing rental assistance - click here to learn more and understand your eligibility.
APPLY BY: Applicants are required to submit a cover letter and resume with their online application. For assistance with online application process, please contact the Human Resources Department at ************ or email **********************.
EOE-AA-M/F-VET-DISABILITY
GENERAL PURPOSE
Performs a variety of administrative and technical functions to assist City departments with IT (Information Technology) support.
SUPERVISION RECEIVED
Works under the direct supervision of the IT Administrator or designated supervisor.
SUPERVISION EXERCISED
May exercise project specific supervision over consultants or support staff as needed and assigned.
Job Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by the IT Support Specialist. The following duties are typical for this classification and are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
This position serves an important role in the operations of the City and requires a consistent and dependable presence during assigned hours of work. It is expected that every employee should be on time, fully prepared, every day that the employee is scheduled to work.
Provides general helpdesk computer, printer, multi-function device, network, and phone system support for various departments as needed.
Installs and upgrades desktop hardware, software and peripheral equipment and configures system for optimum operations following best practices.
Analyzes and/or resolves hardware, software, and applications problems for network and stand-alone computer systems and network resources.
Coordinates the resolution of network hardware, software and applications problems between technical, support and customer personnel.
Maintains IT asset inventory; schedules and maintains upgrade/replacement schedule.
Reports hardware failures to appropriate vendors via telephone or on-line systems.
Evaluates user hardware and software needs and assists with acquisition of approved equipment and software.
Researches and acquires knowledge of computer hardware and software available to users.
Ensures data/media recoverability with a schedule of backups and archive operations.
Administers email; maintains email system, user management, discovery and hold, retention policies and data loss prevention.
Monitors network performance; troubleshoots network problems; collaborating with network design engineer on network optimization.
Provides for network security by establishing and enforcing policies; defining and monitoring access.
Assists with City rules for information technology projects and business objectives, processes and environment.
Performs all duties in conformance to appropriate industry safety and security standards.
Performs other duties consistent with the scope, role, and function of this classification.
PERIPHERAL DUTIES
Must be available to respond to emergencies after hours, weekends and/or holidays as necessary and requested.
Desired Minimum Qualifications
Education and Experience:
1. Bachelor's degree or Associate of Arts degree at a technical or vocational school in information technology, or engineering.
* AND-
2. Two years of experience providing user support in the operation, maintenance, and implementation of applications programs on multiple platforms including mainframe, midrange, client/server, desktop computer and networks.
* OR-
3. Any equivalent combination of education and experience.
Necessary Knowledge, Skills and Abilities:
1. Principles of and current trends in information technology including systems software and hardware technologies for mainframe, server, personal computer and client server environment.
2. Information technology security methods.
3. Currently available commercial off-the-shelf software.
4. Disaster planning and recovery methods.
5. General computer architecture including application life cycle, central processing unit, memory allocation, peripheral devices and input/output methodologies.
6. Various hardware platforms and multiple desktop software including electronic mail systems, spreadsheets, word processors, database, presentation graphics, client/server applications, emulators, communications protocols and intranet/internet.
7. Personal computer and local-area-network troubleshooting techniques, configurations, specifications and requirements.
8. Problem tracking software tools, security and quality assurance policies and procedures, document workflow processes, and remote access software and techniques of connectivity.
9. Technical documents protocols including manuals, schematics, procedures and specifications.
10. Communications protocols, telecommunications and information processing environments.
11. Backup and recovery methods, wiring capacities and limitations, intranet and internet technologies.
SPECIAL REQUIREMENTS
Must possess a valid Montana State driver's license or have the ability to obtain one within sixty days of employment. Must pass background check.
Supplemental Information
TOOLS AND EQUIPMENT USED
Server computing; including physical and virtual environments. Operating systems; including Microsoft Windows, Servers. Personal computing; including programs such as Microsoft Word, Excel, Access, PowerPoint, and Outlook. Microsoft Office 365 administration; including User Portal, Exchange, SharePoint, and OneDrive. Smart phone; mobile radio, motor vehicle, copy and fax machine.
Network devices, including switches, routers, hubs, firewalls and radio mesh.
Network testing devices; network cable crimper/cutter.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use hands to finger, handle, feel or operate objects, tools, or controls, reach with hands and arms, stand, sit and talk or hear. The employee is regularly required to stoop, kneel, crouch and crawl. The employee is occasionally required to walk, climb, balance and smell.
Hand-eye coordination is necessary to operate drafting instruments, computers and various pieces of office equipment.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is a professional office and the noise level is usually moderately quiet. Some exposure to outdoor work is required in the inspection of various land use developments, construction sites, or public works facilities. May occasionally be subjected to wet, cold and/or icy conditions.
SELECTION GUIDELINES
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Whitefish is an Equal Opportunity Employer. In compliance with the American with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Whitefish does not discriminate on the basis of disability, race, color, religion, creed, political idea, sex, age, marital status, physical or mental disability, national origin, sexual orientation, or gender identity and/or expression in its hiring or employment practices.
Network Administrator II
Technical support engineer job in Missoula, MT
REQUIRES RESIDING IN THE MISSOULA, MT AREA.
We are seeking a skilled and motivated Network Administrator II to join our IT Infrastructure team in Missoula, Montana. This on-site, mid-level role is responsible for the support, maintenance, and optimization of our enterprise network infrastructure across both on-premises and cloud environments. The ideal candidate will bring 2-4 years of hands-on experience working with a broad range of networking technologies and protocols, including Cisco, Palo Alto, Azure Networking, SolarWinds, and enterprise network best practices.
Required Qualifications:
2-4 years of experience in enterprise network administration or engineering.
Proficiency in Cisco routing and switching, wireless technologies, and Cisco Meraki platforms.
Experience with Palo Alto firewalls and Cisco ISE.
Knowledge of routing protocols: OSPF and BGP.
Hands-on experience managing Azure Networking (e.g., ExpressRoute, NSGs, VPN gateways).
Familiarity with SolarWinds, SNMP, NetFlow, and packet analysis tools (Wireshark, tcpdump).
Experience with 802.1x, 802.1q, VLAN configuration, and trunking.
Understanding of DHCP, IPAM, QoS, and structured cabling practices.
Preferred Qualifications:
Industry certifications such as CCNA, CCNP, PCNSA, AZ-700, or CompTIA Network+.
Scripting ability in PowerShell, Python, or Bash to automate tasks and streamline operations.
Experience with Zero Trust networking or SD-WAN solutions.
Familiarity with data center networking and fiber optic cabling standards.
Core Competencies:
Strong troubleshooting, analytical, and documentation skills
Excellent communication and collaboration abilities
Ability to manage multiple priorities in a fast-paced environment
Detail-oriented, self-directed, and proactive mindset
Work Environment:
This position is based on-site in Missoula, MT.
Standard Monday-Friday schedule with occasional evening/weekend work for maintenance or incident response.
May involve lifting equipment (up to 40 lbs) and working in data center environments.
Key Responsibilities:
Configure, manage, and support Cisco switches, routers, wireless LAN controllers, and access points, including Meraki devices.
Design, implement, and maintain secure, segmented networks using VLANs, 802.1q trunking, and 802.1x authentication.
Administer and troubleshoot Palo Alto firewalls, including policies, VPNs, and threat prevention.
Monitor network health and performance using SolarWinds, NetFlow, and SNMP, responding proactively to anomalies.
Manage and support Azure Networking components including VNets, ExpressRoute, NSGs, Azure Firewalls, and hybrid connectivity.
Configure and maintain dynamic routing protocols such as OSPF and BGP.
Support network authentication infrastructure including Cisco ISE for policy enforcement and access control.
Analyze traffic patterns and troubleshoot using packet capture tools and deep packet inspection techniques.
Implement and tune QoS policies for voice, video, and critical application traffic.
Oversee and coordinate structured cabling projects including copper, multi-mode, and single-mode fiber deployments.
Manage core network services such as DHCP, IPAM, and DNS integrations.
Maintain accurate documentation of network topology, configurations, and procedures.
Participate in network-related projects, upgrades, and lifecycle management activities.
Provide tier 2/3 support and participate in an on-call rotation for after-hours support.
Auto-ApplyPower Systems Field Technician
Technical support engineer job in Missoula, MT
This position is responsible for performing contracted routine services for customers under supervision. Fields of service are limited to "Power Systems" products that include, but are not limited to, electric power generation (diesel and gas), diesel industrial engines, automatic transfer switches and other system related components.
SUCCESS AT WESTERN STATES: Western State's culture is based on passion for our Vision and VALUES. We are fiercely committed to SAFETY and sending every employee, safely home, every day. We strive for EXCELLENCE in all we do and are proud to be a "play to win" organization. We act with INTEGRITY in each and every decision we make. Our People and TEAMWORK drive a fun and engaging culture. We are ACCOUNTABLE as individuals and as an organization. We drive INNOVATION by challenging the status quo and embracing change.
ESSENTIAL FUNCTIONS:
* Under supervision, performs routine maintenance on generator packages, industrial engine packages, and electric power generation system components, including both Caterpillar and non Caterpillar branded products.
* Assists senior technicians with load bank testing including cabling and cable termination.
* Performs basic troubleshooting and repairs.
* Assists EPG Field technicians and EPG Specialty Field Technicians as required.
* Performs detailed inspections on electric power generation and industrial engine products.
* Prepares service reports that accurately documents activities, issues and up-sell opportunities.
* Prepares required documentation including work orders, parts lists and time cards in an accurate and timely manner.
* Conducts business professionally. Maintains self-control and integrity in stressful situations. Maintains a professional image.
* Adheres to all customer requirements while on job site.
* Adheres to all customer care standards.
* Actively cares and advocates safety at Western States. Adhere to all applicable safety policies, procedures and standards.
* May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.
* Work within and promote corporate vision, mission, and values of the organization.
* Performs other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:
* Excellent customer service skills.
* Ability to work overtime with minimal notice required.
* Ability to travel frequently with the potential of overnight stays.
* Knowledge and use of Microsoft computer products or other comparable systems required.
* Ability to establish and maintain effective working relationships with others to include customers, vendors, employees and the public.
* Knowledgeable in electric power generation systems.
* Consistent attendance.
EDUCATION AND EXPERIENCE:
* Proof of high school diploma or General Education Degree (GED).
* Associate Degree from an accredited vocational school preferred or comparable work experience required.
* 3 years experience with troubleshooting and maintenance methods for "Power Systems" products required.
* Must own required tools.
* Must meet DOT requirements.
* Must be able to communicate (speak, read, comprehend, write in English).
PHYSICAL CHARACTERISTICS:
* Must be able to stand for long periods of time along with walking, sitting, climbing stairs, reaching pushing, pulling, leaning and twisting.
* Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach.
* Must be able to meet all safety requirements for applicable safety policies.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
This role is designated as safety-sensitive.
Peer Support Technician - PACT (Helena, MT)
Technical support engineer job in Helena, MT
Requirements
Talents, skills, and abilities:
A High School Diploma or HSE is required, along with past employment experience.
It is preferable that the individual's lived experience of mental health challenges includes experience with psychosis during his or her youth. However, personal experience with psychosis is not required.
Ideally the Peer Specialist is a young adult; however, a Peer Specialist of any age may be considered for the position, if he or she relates well to young people.
As much as possible, the Peer Specialist should understand the community in which the team is based with an awareness of available community resources.
The Peer Specialist should also be someone who possesses the fundamental skills to meet the job requirements.
The Peer Specialist should demonstrate good interpersonal communications skills and the ability to empathize with, relate to and effectively work with participants of mental health services.
The individual should have two years of active participation in mental health self-help activities, peer support or peer advocacy programs, or participant run organizations or similar experiences or programs.
They must possess the ability/ willingness to disclose their recovery story (where appropriate) for the purposes of empowerment.
The Peer Support Technician must obtain required certification (Peer Support Specialist Case Manager, complete within 6 months of hire date) as follows:
Complete 40 total hours of training.
An assessment completed no longer than 90 days prior to sending in the application.
PST will be assessed by AWARE's LCSW, LCPC, LMFT, LAC, physician, psychologist, or an advanced practice registered nurse until they reach mastery level in certain areas;
Once the 40 hours online training and the assessment (which takes place after the 40 hours) is complete, then the PST submits the noted PST Case Manager Application;
Once application is approved, PST will complete and pass required test;
PST Case Manager must maintain credential.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual Raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
DailyPay
We are proud to be an equal opportunity employer.
IT Support Desk Technician / Level 2
Technical support engineer job in Billings, MT
Job Description
North Elevation Technology Service of Billings, MT is looking to hire a full-time IT Support Desk Technician / Level 2. Are you ready to take your career to the next level with a growing company? Do you have communication and interpersonal skills equal to your analytical skills? If so, please read on!
This IT Support Desk Technician / Level 2 position earns a competitive wage, based on experience and qualifications. We also offer great benefits, including performance-based incentives, employer-paid medical insurance, a SIMPLE IRA, paid holidays, 2 weeks of paid time off (PTO), paid sick leave, a casual work environment, and fun company culture. If this sounds like the right help desk opportunity for you, apply today!
ABOUT NORTH ELEVATION TECHNOLOGY SERVICE
As a locally-owned managed services provider since 2008, we serve small to mid-sized businesses in the Billings, MT region. We don't advertise; we have built our clients via word of mouth based on our reputation and continue to experience great growth. As we remove the barriers and put technology to work for our clients, they see the benefits of greater efficiency and increased profits. We don't use pre-packaged, one size fits all solutions but we tailor our solutions to their businesses.
In order to hire staff that will put in the effort to really understand our clients' businesses and develop relationships with them, we offer competitive pay, incentives, generous benefits, and a friendly work culture.
A DAY IN THE LIFE OF AN IT SUPPORT TECHNICIAN / LEVEL 2
As an IT Support Desk Technician / Level 2, you play a key role as the main contact for our customer base. You are responsible for maintaining the functionality of their software systems and networks, providing help desk support as well as implementing hardware and software solutions. You provide onsite day-to-day support of their IT assets, including installing or upgrading hardware and software. You are a troubleshooting extraordinaire who can resolve network, server, workstation, and software problems.
While your technical skills are important, your ability to develop and maintain strong professional relationships with our clients is equally important. You are conscientious about carefully documenting any work you do and the changes you make. Your ability to listen to our clients' needs and help them feel heard and valued as you meet their IT needs is invaluable, not only to them but to our success as a company! You love the challenge and variety inherent in your job and that it taps into both your technical and people skills.
QUALIFICATIONS FOR AN IT SUPPORT TECHNICIAN / LEVEL 2
Experience with the installing, troubleshooting, upgrading, migrating, and/or administration of:
Current Microsoft desktop operating systems
Current Microsoft server operating systems
Active Directory, Group Policy, and PowerShell
Microsoft Exchange and Office 365
Virtualization technologies including VMWare and Hyper-V
DNS, DHCP, subnets, routers, and wireless
Do you have a passion for learning all things IT? Can you work independently? Do you enjoy working closely with customers in a team environment? Are you able to manage deadlines and prioritize tasks effectively? Are you trustworthy, discreet, and respectful of confidential information? If so, you might just be perfect for this IT Support Desk Technician / Level 2 position!
WORK SCHEDULE
This full-time help desk position typically works Monday - Friday, 8:00 AM - 5:00 PM.
READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this help desk position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 59106
Job Posted by ApplicantPro
Tier 2 Technical Support Operations Analyst
Technical support engineer job in Helena, MT
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Cybersecurity-IT Specialist
Technical support engineer job in Scobey, MT
Job Summary: The Cybersecurity Specialist engages in project management work related to the security of the Company's information systems. This role performs professionally as part of the IT team and is primarily responsible for the identification of security risks and vulnerabilities, the protection of corporate information/data networks (through policy, procedural and technological solutions), the detection of cybersecurity incidents, response to those incidents, and recovery from such incidents. The Cybersecurity Specialist will report on company progress with improvements to security practices, make recommendations on high priority risks, and work with employees on how to maintain and improve their security practices.
Essential Job Duties and Responsibilities
Stay up to date and knowledgeable on service provider and cybersecurity trends, plus new and recurring risks by reading, analyzing, and interpreting industry related articles (news releases, tech media resource guides/forums/blogs, and software/programming manuals).
Develop plan and approach to protect and maintain security of Nemont databases, networks, and information systems.
Learn about current attack trends, exploited vulnerabilities, legal actions, and potential risks.
Learn about the latest ābest practicesā to patch or remediate potential security risks.
Advise employees of potential risks and coordinate responses to potential problems and/or incidents.
Monitor the patching of known vulnerabilities and prioritize patching of imminent threats or risks.
Make recommendations of new tools or practices as they relate to cybersecurity.
Evaluate each potential Cybersecurity incident to determine if they are real threats or events caused by appropriate everyday use of employees.
Coordinate and document appropriate response to valid incidents.
Consider practices, policies, and procedures that affect the security of company networks and data.
Make recommendations for changes in practice, policy, or procedure to decrease risk of potential cyber threats.
Implement or aid in the implementation of practices, policies, or procedures to decrease risk and remediate vulnerabilities.
Oversee company cybersecurity training program through assignment of monthly training, phishing campaigns, and other corporate training as it relates to cyber security.
Scan, test, and coordinate 3rd party scanning and testing for company cybersecurity weaknesses.
Report on found issues and provide recommendations on practices or technological solutions to remediate them.
Meeting and maintaining compliance with local, state and federal regulations across all areas of this role's oversight is an expectation and key objective.
Uphold and demonstrate your commitment to Nemont's values in everything you do. Be Innovative-Create the environment where we continually improve and adapt, Be Kind-Our actions make a difference, Be Trustworthy-Do the right thing, take responsibility for our actions, and honor our commitments, and Be United-People are our purpose; unified teams build the strongest networks.
Performs various other IT related functions and duties as assigned.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned.
Knowledge, Skills, and Abilities
Information Technology / Cybersecurity Related Knowledge: Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations. The ability to understand physical network topologies and logical network concepts.
Analytical Skills: An advanced capability and skill with observing and assessing a situation and determining how to respond in a prompt and professional manner. Applies highly proficient and specialized skills that allows employee to function in situations that are varied, complex, and/or non-routine. Must be able to see patterns and trends and draw conclusions from observations across various situations. This includes an ability to learn and apply new skills in ever changing and upwardly increasing complex situations, where specific knowledge or skills to be proficient in cybersecurity requires constant learning and the ability to adapt to unknown circumstances.
Project Management Skills: At an advanced level, be proficient with organizing the planning process. Develop and direct detailed project schedules including tasks, accountabilities, and deadlines. Anticipate problems that may impede work. Communicates changes and progress. This role requires the ability to schedule, prioritize, and manage technical and interpersonal items to facilitate continuous improvement in the company's security posture.
Computer / Technical Skills: At an advanced level, be proficient with word processing and data entry tools and develop spreadsheets and presentations efficiently. Programs at an advanced level, along with conducting system analyses and troubleshooting reported concerns.
Administrative / General Office Equipment Operation: Efficiently use common office equipment (computer, digital camera, scanner, fax machine, copier, phone). Identify operational problems with common equipment and determine resolution. Repair and upgrade office and/or basic equipment.
Confidentiality: Maintain company / customer / vendor information and sensitive business matters private when facing a wide range of circumstances. Be knowledgeable of the authorized key contacts for disclosure of and to communicate with regarding restricted information.
Time Management: Requires the ability to use one's work time effectively and productively,
Customer and Personal Service: Working knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction.
Decision Making: Decisions have significant, broad implications for the management and operations of a division. This position contributes to decisions on the overall strategy and direction of the entire organization.
Problem Solving: Problems are highly varied, complex, and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed.
Attention to Detail: Successful performance requires being careful about detail and thorough in completing work tasks.
Teamwork and Cooperation: Successful performance in this role requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Develop and maintain relationships to enhance workflow and work quality. Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Handle sensitive issues and facilitate collaboration at the highest level.
Integrity: Successful performance in this role requires being honest and ethical.
Independence of Action: Results are defined; incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although past practices may exist; supervisor/manager provides broad guidance and overall direction.
English Language: This role requires proficient working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Oral Comprehension and Expression: The ability to listen / understand information / ideas presented through spoken words / sentences, paired with the ability to communicate information / ideas in speaking so others will understand.
Written Comprehension and Expression: The ability to read / understand information / ideas presented through written / typed words and sentences, paired with the ability to communicate information / ideas in writing so others understand.
Education/Experience
Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be:
Successful completion of a 4-year / Bachelor's Degree in Cybersecurity, or a similarly related field of study.
Or an additional 5+ years' successful work experience in Cybersecurity or IT relevant field, as an equivalent to the degree requirement.
A minimum of 3-years of work experience performing work on Cybersecurity and IT related functions.
A valid, state issued, and insurable drivers' license.
Physical Demands
Sitting / standing at an office desk for up to 8 hours / day or longer depending on the demands of the job.
Frequent use of technology, computers, devices, keyboards, etc. (Repetitive hand motion and typing like functions).
Performs functions that present physical hazards, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding / ladders and high places, or exposure to chemicals in work setting.
Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others.
Must follow all company safety policies / procedures and always use appropriate personal protective equipment (PPE).
Must be able to lift 30 pounds at times.
Must be able to access and navigate each department at the organization's facilities.
Working Schedule and Conditions
Monday through Friday, flexible and variable work schedule.
Normal office environment with little exposure to excessive noise, dust, temperature and the like.
Moderate to extended viewing of CRT screen.
Drive to various locations on a regular basis.
Additional Information
This is not intended to be all-inclusive. The successful candidate will also perform other reasonably related business duties as assigned. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Senior Computer User Support Specialist
Technical support engineer job in Helena, MT
**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables.
**Responsibilities**
**Key Responsibilities**
+ Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices.
+ Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies.
+ Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets.
+ Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance.
+ Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable.
+ Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality.
+ Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.
+ Troubleshoot printer, computer, and peripheral incidents.
+ Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols.
+ Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service.
+ Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards.
+ Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services.
+ Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections.
+ Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Associates degree in relevant field.
+ 6 years' experience in computer user support
+ Valid driver's license, travel may be required.
+ Experience supporting Windows 10, and MS Office 2013.
+ Experience using ServiceNow or a similar ticketing system.
+ Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
+ COMPTIA Security Certification
+ Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
+ Exceptional verbal and written communication skills.
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
**Desired Qualifications:**
+ 5 years Preferred Hands-on experience with Spring Boot Java Applications.
+ 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later.
+ 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum)
+ 5 years Preferred Hands-on experience with web applications developed for Cloud platform
+ 5 years Preferred Hands-on experience with CI/CD methodology
+ 5 years Preferred Hands-on development experience for mobile and tablet platforms
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional hybrid office environment.
+ Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $20.00 - USD $32.00 /Hr.
Submit a Referral (****************************************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103791_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
Network Administrator
Technical support engineer job in Helena, MT
GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities**
This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills.
**Qualifications**
High School with 9+ years (or commensurate experience)
Required Skills and Experience
+ Clearance Required: Secret
+ CompTIA Security+.
+ Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat,
+ Palo, etc.) - can be waived for 30 days after project join date.
+ Experience in Computer Science or IT.
+ 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions.
+ 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls.
+ 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc.
+ 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower.
+ 3+ years' experience or working knowledge of SW Defined Networking.
+ 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution.
+ Strong interpersonal skills and willingness to be a team player.
***PENDIN CONTRACT AWARD***
Preferred Skills and Experience:
+ Bachelor's degree in computer science
+ 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible.
+ 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning
+ Support Lead (Program Manager - Intermediate)
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $110,000.00 - USD $140,000.00 /Yr.
Submit a referral to this job (**************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6775_
**Category** _IT Infrastructure & Network Engineering & Operations_
**Position Type** _Full-Time_
Network Engineer, Operations and Support
Technical support engineer job in Helena, MT
The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces.
**Required Skills:**
Network Engineer, Operations and Support Responsibilities:
1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies
4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites
9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes
10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base
11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners
12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering)
13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management
14. Travel: International and Domestic travel may be required up to 15 percent
**Minimum Qualifications:**
Minimum Qualifications:
15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale
16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience
17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios
18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure
19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript
20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results
22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements
23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
**Preferred Qualifications:**
Preferred Qualifications:
24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses.
25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels.
26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors.
27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems.
28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams.
29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations.
30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines.
31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
**Public Compensation:**
$133,000/year to $190,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Certified Peer Support Specialist - PACT
Technical support engineer job in Missoula, MT
CERTIFIED PEER SUPPORT SPECIALIST - Assertive Community Treatment
Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes?
Who we are
Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities.
Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling.
If you want to join our team where community is at the heart of what we do, then you've come to the right place!
Job Summary:
The Peer Support Specialist is a transdisciplinary team member of a fast-paced and energized Assertive Community Treatment team. A successful Peer Support Specialist has life experience in persistent mental illness and has participated in mental health services that led to recovery or rehabilitation. This position holds a special role on the team and in the eyes of the clients, providing supportive services to clients with severe and disabling mental illnesses (SDMI).
Peer Supports are out in the community, working one-on-one with clients to remove barriers, celebrate victories, all while focusing on stabilization and integration for the client. The Peer Support Specialist embraces, develops, and implements recovery-based principles with clients, the team, and other clinical voices.
A day in the life of a Peer Support Specialist consists of being a positive role model through good work ethic, fairness, flexibility, and commitment to appropriate and direct communications. Peer Supports also complete documentation, check in with clients to establish baseline, assist with providing medication prompts, and other various tasks that break up the day. Our clients and team members are supported through the team wrap-around care approach.
Peer Support Specialists are fully integrated team members who provide highly individualized services in the community and promote client healing, self-determination, education, and awareness around one's mental health. Your life as a Certified Peer Support Specialist will reap the benefits from this act of service.
Get excited to do something that is continually rewarding!
Current opening in Butte
Qualifications
Must have a high school diploma or equivalency
Certified by the Montana Board of Behavioral Health (CBHPSS)
Must demonstrate sustained & stable recovery for a period of at least 2 years
Ability to pass background check and driver's license check upon offer of employment.
Provide proof of auto liability insurance coverage per Western's policies.
Montana Driver's License with good driving record
Preferred experience
One year's experience working in the mental health field preferred
Benefits:
We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status.
Health Insurance - 3 options to choose from starting as little as no cost for employee only
Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability
Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account
Health savings account (HAS) with match or medical flexible spending account (FSA)
403(B) Retirement enrollment offered right away with an employer match offered after one year
Generous paid time off to take care of yourself and do the things you love
Accrued PTO starts immediately
Extended sick leave
9 paid holidays and 8 floating holidays
Loan forgiveness programs through PSLF or NHSC
Auto-ApplyIT Support Technician - Tier I
Technical support engineer job in Montana
Columbia Falls School District 6 is seeking an IT Support Technician to provide internal technology support for staff and educators. The ideal candidate will have a strong blend of technical expertise (Ideally in Google administration and general PC support) along with customer service skills, with a passion for both technology and helping others.
This position involves supporting a wide range of software and hardware across the district. Key responsibilities include:
Administering and maintaining CFSD6's IT infrastructure
Supporting both installed and cloud-based software systems
Assist in asset management tracking system
Managing user authentication and access
Assisting with the setup and integration of general EDU/learning technologies
Advising departments on general technology-related needs
Providing front-line technical support during (occasional) high-volume periods
The technician will primarily work from the district's central IT office, with regular travel to schools throughout the district to support end users and conduct training. A valid driver's license is required.
TERMS OF EMPLOYMENT: 12 months/year
HOURS: 8 hours/day, 8:00 a.m. - 4:30 p.m. Monday - Friday
POSITION CLOSES: Open until filled
BENEFITS:
Competitive healthcare package
Voluntary vision and dental insurance
3 weeks paid vacation leave
Paid sick leave
11 paid holidays, including 5 days from Christmas Day to New Year's Day
Employee Assistance Program
Montana Public Employees' Retirement System
Life Insurance (employer paid)
Reports To: Director of IT
ESSENTIAL FUNCTIONS:
Perform hardware and software troubleshooting for Chromebooks/ChromeOS devices
Perform hardware and software troubleshooting on Windows devices
Perform other various hardware and software troubleshooting
Perform hardware and software troubleshooting on iOS devices
Assist in IT inventory maintenance
Machine imaging &/ deployment
Application maintenance/deployment in Google Admin Center & JAMF
Resolve printer related issues, assist in printer setup & deployment.
Basic network troubleshooting
Basic anti-virus troubleshooting/maintenance
Basic email troubleshooting
Basic phone/VOIP troubleshooting
Ability to remotely (familiarity of use of RMM) & in person assist in technical issues.
Excellent bedside manner/approach (especially when assisting clients who are less technically advanced)
Positive, can-do demeanor amongst occasionally stressful situations
Ability to be a team player at all times
Ability to maintain regular and acceptable attendance levels.
Ability to maintain confidentiality of district data.
Only minimum duties are listed. Other functions may be required as given or assigned.
DESIRED QUALIFICATIONS:
Familiarity with the below products:
Sophos
AssetTiger
Atera
Remote Desktop
Macrium Reflect
Google Admin Center
JAMF
Active Directory
Interest/passion in technology
2+ years of experience in a technology support role
Completion/Ability to complete any applicable certifications
Experience in education technology.
EQUIPMENT USED:
A variety of electronic and technology devices, copier/printer, telephone/voice mail, fax.
WORK ENVIRONMENT:
While performing the duties of this job, the employee regularly works inside, but will travel to different buildings within the District. The employee must be able to meet deadlines with time constraints.
The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is frequently required to sit for long periods of time in front of a computer; occasionally walk and stand; twist at neck, bend at waist; kneel; stoop; and crawl. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. The employee is required to be able to hear conversations in school environments. May be required to lift or move up to 50 pounds.
MENTAL/MOTOR DEMANDS:
While performing the duties of this job, the employee rarely performs routine work. The employee frequently exercises flexibility (ability to shift from one task to another). Guidance and reinforcement are usually available. The employee frequently works within time constraints and maintains attentiveness intensity.
The physical demands, work-environment characteristics, and mental/motor demands described within this are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For those classified employees employed under a written contract for a specified term, nothing contained in this job description shall create a property right beyond the specified duration of the employment contract.
APPLICATION REQUIREMENTS
An application is considered complete when all of the items listed below are received on or before the closing date. Only complete applications are eligible for screening. Supplemental documents, such as those listed below, can be uploaded in the attachment page of the application, and MUST be in a pdf format.
Cover letter.
Current resume.
Three (3) letters of recommendation, within the past three years and preferably from previous employers. Please attach all letters of recommendation in one document.
Driving Record - Copy of your current driving record from the Department of Motor Vehicles (********************************
If hired, applicant will need to complete the following:
Fingerprinting - This district requires final candidates to pay for their own background check. Fingerprinting is done by appointment only; please call Karla Therrien at **************, ext. 1421. The cost is $30.00, payable by cash or check only, at the time of service.
MMR immunization records - If born after December 31, 1956, you will need to provide proof of immunity (titer test) or medical records verifying that your Measles, Mumps, and Rubella (MMR) vaccinations are up-to-date before the first day of work.
All employment offers are contingent upon providing complete MMR records, satisfactory results of the background check, and Board approval.
IT Telephony Engineer
Technical support engineer job in Billings, MT
You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.
And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!
IT Telephony Engineer
PMO / OPERATIONS - 100.8732 (BILLINGS CLINIC HOSPITAL)
req10519
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)
Starting Salary DOE: $57,595 - $123,136
Depending on education and experience, candidates may qualify for Level I-IV Telephony Engineer
The incumbent in this position serves as part of a team that supports the communication infrastructure for the Billings Clinic health system. Responsibilities for this position include providing support, security, maintenance and optimization of the video/voice infrastructure in order to facilitate and enhance the delivery of health care services in Billings Clinic and its regional partners. This is a highly dynamic environment requiring members of this team to respond to the often-changing needs of the organization while maintaining a high level of uptime, service quality and redundancy.
Essential Job Functions
* CORE VALUES:
* Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
* KEY RESPONSIBILITIES:
* Serves as the primary technology resource for the assessment and mapping of current and future state with gap identification/analysis, design, implementation, on-going development and maintenance of telecommunication infrastructure. Coordinates closely with Billings Clinic Leadership, staff members, Information Technology staff, key stakeholders including affiliates, managed and non-managed sites, and software vendors for the planning, analysis, design, implementation, evaluation and support of telecommunication infrastructure.
* STRATEGY:
* Acts as a liaison and expert resource for network infrastructure with the end-user community, clinicians and/or software/hardware vendor to identify problems and concerns regarding the overall performance and/or effectiveness of the technologies and workflows that impact users. Researches, analyzes and provides recommendations for corrective action to resolve problems with the internal functionality of the system and/or integration of information between systems. Collaborates with clients and technical resources and/or software/hardware vendor with recommendations for system enhancements, detailed information regarding technical or functionality problems and assists with implementation of recommended fixes.
* PATIENT SAFETY and QUALITY:
* Monitors the environment, technology and infrastructure to support optimal patient care and prevention of adverse events.
* POLICY and PROCEDURE / REGULATORY:
* Ensures network infrastructure and corresponding policies and procedures, related to Health IT, follow appropriate Practice Acts, other applicable regulations and standards.
* OTHER DUTIES:
* Performs additional duties as defined for specific IT Telecommunications Technician Role. See table below. Performs other duties as assigned or needed to meet the needs of the department/organization.
Minimum Qualifications
Education
* 4 Year / Bachelors Degree in related field
Experience
* Minimum of Three (1-3) years of telecommunication experience, required
Certifications and Licenses
* Industry certifications preferred
* Current Montana driver's license and the ability to be insured to operate Billings Clinic vehicles
Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered
Able to provide home internet access and have personal cell phone
Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ******************************
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
Network Administrator
Technical support engineer job in Bozeman, MT
The Network Administrator position is responsible for installing, configuring, and maintaining network hardware like routers, switches, and firewalls, monitoring network performance, troubleshooting issues, implementing network security measures, managing network access, applying updates and patches, and ensuring overall network stability and uptime. The Network Administrator position is fast-paced and ever-changing and requires regular management of changing priorities. The IT group within Zoot is responsible for designing, constructing, and maintaining the foundational information technology systems employed by the company to do business. This includes all aspects of the live hosting environment for our proprietary software as well as the desktop environments in use for each employee. The IT Infrastructure group within Zoot is responsible for designing, constructing, and maintaining the core infrastructure and core software for Zoot solutions. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud-based, secure processing environment. We offer tailored data-driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting-edge data sources to help reduce risk.
Essential Job Functions
* Install, configure, and maintain network devices like routers, switches, access points, servers, and cables.
* Continuously monitor network performance, traffic patterns, and identifying potential issues using monitoring tools.
* Diagnose and resolve network connectivity problems, including hardware failures, configuration errors, and connectivity issues.
* Implement and maintain network security measures like firewalls, intrusion detection/prevention systems, and access controls.
* Perform regular backups of network configuration and data to ensure disaster recovery capabilities.
* Apply software updates and patches to network devices and operating systems to address security vulnerabilities.
* Maintain detailed documentation of network infrastructure, configurations, and procedures.
* Assess network needs and plan for future growth and scalability.
* Assist with evaluation of and recommend IT solutions, products, and services.
* Work with other personnel/departments to analyze hardware requirements and alternatives and make acquisition recommendations.
* Plan, coordinate, and implement security measures to protect data, software, and hardware.
* Maintain and administer deployment standards for network builds, updates, and patch management.
* Respond to requests to assist in critical problem resolution, including after-hours support needs.
* Utilize ticketing system to track defects and requested enhancements.
* Use Change Management/Release Management processes to develop and deploy code and/or functionality to the production environment.
* Plan, coordinate, and implement hardware and software replacements or upgrades.
* Participate in scheduled monthly maintenance windows.
* Know and comply with Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement.
* Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers.
Education, Training, and Experience Requirements:
* High School Diploma
* Bachelor Degree in Computer Science or related field preferred
* At least three years of professional experience in a technology field
Physical Requirements:
All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation.
Working Conditions | Work Hours | Location:
This position will take place primarily in an office setting. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot's headquarters and work between 40-45 hours per week. This will include working during Zoot's "Core Hours" which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.
Perioperative Support Technician | PRN status
Technical support engineer job in Kalispell, MT
Ready to be the unsung hero of the operating room? At Logan Health, we're looking for a Perioperative Support Technician to join our dedicated team of healthcare professionals. This is your chance to work behind the scenes and make a real impact in delivering exceptional patient care-while keeping the OR running like a well-oiled machine.
Our Mission: Quality, compassionate care for all.
Our Vision: Reimagine health care through connection, service and innovation.
Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.
Why You'll Love This Role
Be the glue of the surgical team: From preparing the OR with instruments and supplies to safely transporting equipment and specimens, you'll help ensure every procedure runs smoothly.
A day that's never dull: No two days are the same as you assist with equipment setup, turnover, and cleaning-all while keeping infection control top of mind.
Work with a team that cares: Collaborate with amazing coworkers who share your passion for precision, safety, and patient care.
What You'll Do
Prepare OR rooms with all the essentials: instruments, supplies, and equipment.
Assist with the safe transport of patients and equipment.
Perform turnover and terminal cleaning of OR suites, ensuring every detail is spotless.
Support the surgical team during procedures, keeping everything running seamlessly.
Check and stock anesthesia carts and maintain surgical equipment.
Contribute to infection control and quality improvement processes to keep patients safe.
Who You Are
A self-starter with excellent organizational skills and attention to detail.
A team player who thrives in a fast-paced, collaborative environment.
Confident and calm under pressure, with exceptional communication skills.
Passionate about maintaining a safe, clean, and efficient operating room.
What You Bring
Experience: Two years of Surgical Aide experience preferred (or equivalent combination of education and experience).
Skills: Knowledge of cleaning equipment and surgical tools is a plus.
Certifications: Current HS AED CPR required.
Tech-Savvy: Proficiency in Microsoft Office and the ability to learn new software.
What We Offer
A supportive, dynamic work environment where your contributions truly matter.
Opportunities for growth and learning in the exciting field of perioperative services.
Competitive pay and benefits designed to support your well-being.
Are you ready to step into the heartbeat of healthcare? Apply today and start making a difference, one procedure at a time!
Qualifications:
Minimum of two (2) years' Surgical Aide experience preferred. Other combinations of education and experience may be considered.
Current HS AED CPR required.
Previous working knowledge of the correct use of cleaning equipment and devices, such as mops, vacuums, scrubbers and polishing machines required. Previous experience with surgical equipment preferred.
Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
Commitment to working in a team environment and maintaining confidentiality as needed.
Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
Job Specific Duties:
Exhibits an excellent working knowledge of aseptic techniques and Universal Precautions and applies to phases of OR operations.
Performs turnover of the OR Suite by removing all contaminated materials and properly cleaning all appropriate surfaces. Assists in performing terminal cleaning and completes all assigned tasks in a timely and professional manner.
Prepares OR rooms with appropriate instruments, sutures, supplies, and equipment. Follows aseptic technique in opening sterile supplies and proper set up for procedures.
Collaborates with appropriate stakeholders to ensure the cleanliness of the entire operating room (OR) area, Post-Anesthesia Care Unit (PACU), Same Day Surgery, and Endoscopy.
Remains calm and professional in all interactions and consistently exhibits effective communication, customer service, and team building skills.
Assists in the safe transport of patients to and from stretchers, beds and the appropriate location(s).
Assists the surgical team during operative procedures per department procedures.
Assists with anesthesia checking and stocking of carts/machines.
Exhibits knowledge of infection control plan and quality improvement processes. Maintains a safe and orderly environment and cleans equipment, etc. per department protocol.
Responds to and accepts responsibilities for calls in a timely and appropriate manner.
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Maintains regular and consistent attendance as scheduled by department leadership.
Shift:
Variable (United States of America)
Schedule: PRN as needed, variable shifts and hours.
Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs.
Pay rates and scheduling practices may vary by department.
Notice of Pre-Employment Screening Requirements
If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
Criminal background check
Reference checks
Drug Screening
Health and Immunizations Screening
Physical Demand Review/Screening
Equal Opportunity Employer
Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.
Auto-ApplyAsset Support Specialist
Technical support engineer job in Missoula, MT
Join Our Growing Team as an Asset Support Specialist - Drive Growth Through Strategic Partnerships!
Are you passionate about building relationships, driving engagement, and creating impactful affiliate programs? We're looking for a proactive and relationship-focused Asset Support Specialist to join our dynamic team. In this role, you'll lead the development, management, and optimization of affiliate partnerships that support our business growth and brand reach.
Why You'll Love This Role:
š¼ Comprehensive Training - Whether you're experienced or new to affiliate management, we offer the tools and support you need to thrive.
ā° Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility.
š Career Advancement - Clear growth paths into senior partnership, marketing, or business development roles.
š° Competitive Compensation - Base pay plus performance-based incentives and bonuses.
Key Responsibilities:
Build, maintain, and strengthen relationships with affiliate partners.
Develop and execute strategies to grow and optimize affiliate programs.
Serve as the primary point of contact for affiliates, providing support and ensuring a positive partner experience.
Track affiliate performance, generate reports, and recommend improvements for program success.
Collaborate with marketing, sales, and operations teams to align affiliate initiatives with business goals.
Identify new affiliate opportunities through outreach, networking, and industry research.
What We're Looking For:
ā Excellent relationship-building and communication skills
ā Strong organizational and project management abilities
ā Data-driven mindset with the ability to analyze performance and trends
ā Self-starter who thrives in a collaborative, fast-paced environment
ā Experience in affiliate marketing, partnerships, or business development is a plus (but not required)
Perks & Benefits:
ā
Paid training and continuous mentorship
ā
Health insurance and retirement plan options
ā
Incentive bonuses and performance recognition
ā
Growth opportunities into leadership and strategic roles
š Ready to Build Powerful Partnerships?
If you're excited to drive meaningful affiliate relationships and play a key role in growing a purpose-driven organization, we'd love to hear from you!
š Apply now and join us as an Asset Support Specialist-where collaboration meets opportunity.
Auto-ApplyPeer Support Specialist
Technical support engineer job in Missoula, MT
Job Description
Join Our Team: Certified Peer Support Specialist - Missoula, MT
Do you believe your personal journey can inspire hope and drive positive change? Are you passionate about supporting others as they navigate their recovery?
We're looking for a Certified Peer Support Specialist to join our recovery-focused team in Missoula, MT. In this role, your personal experience will help empower others, foster connection, and support individuals navigating mental health and/or substance use challenges.
What You'll Do
Provide individual and group peer support grounded in mutual respect and shared experience
Build authentic, trusting relationships that encourage resilience and self-determination
Collaborate with clinical teams to promote a recovery-oriented environment
Model healthy coping strategies and wellness practices
What We're Looking For
Current Certified Peer Support Specialist credential (required)
Personal experience in recovery from mental health and/or substance use challenges
Strong communication and interpersonal skills
A passion for advocacy and empowering others through person-centered care
Why Join Us?
This role is more than a job-it's an opportunity to make a real impact. At our organization, your story is valued, and your experiences matter. You'll join a supportive team built on empathy, authenticity, and the belief in the healing power of shared experience. Here, your journey becomes a source of hope and transformation for others.
Benefits
401(k) retirement plan
Paid Time Off (PTO) and sick leave
Comprehensive health insurance
Dental and vision coverage
Compensation:
$17.50 hourly
Responsibilities:
Client Transportation: Provide transportation for clients to their appointments as needed.
Group Facilitation: Facilitate recovery-based group activities to support client engagement and growth.
Assessment: Evaluate and assess factors that may hinder clients' ability to live independently or integrate into the community.
Communication Skills Development: Address and improve communication skills in individuals to enhance their interactions.
Symptom Management: Implement effective skills and strategies to help clients manage their symptoms.
Social Support Development: Assist individuals in developing and strengthening their social support systems.
Skills Adaptation: Help clients adapt skills for various life domains, including home, work, education, leisure, and social activities.
Crisis Intervention: Provide immediate crisis intervention when necessary to ensure client safety and well-being.
Training Completion: Complete assigned training sessions, both in-person and through online learning programs.
Documentation: Document daily activities and progress for each client accurately and promptly.
Productivity Standards: Consistently meet established productivity standards.
Shift Coverage: Cover shifts at group homes as needed, including day, evening, and overnight shifts.
Meeting Participation: Schedule and attend required meetings to coordinate care and support for clients.
Attendance: Maintain regular attendance to ensure continuity of care for clients.
Qualifications:
State Certification: Must have Peer Support Certification from the State of Montana.
Age Requirement: Must be 18 years of age or older (state requirement for licensing).
Driver's License & Insurance: Must possess a current driver's license, reliable transportation, and full automobile insurance coverage.
HIPAA Compliance: Adhere to HIPAA regulations and maintain confidentiality at all times.
Certification: Must hold a valid Peer Support certification from the state of Montana.
Education Requirement: High School Diploma or equivalent (GED) is required.
About Company
Winds of Change is a mental health clinic dedicated to inspiring change, fostering hope, and promoting recovery. We strive to make a positive impact on the lives of individuals and communities we serve.
Power System Studies Engineer - Data Center
Technical support engineer job in Helena, MT
Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Illinois - Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; Ohio - Remote; Oklahoma - Remote; South Carolina - Remote; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote
**Company Description**
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
As a Electrical Engineer, on the Power Systems Studies group you will work directly with some of the world's largest technology companies and other mission-critical clients. You will serve as an electrical engineer on projects, design calculations, write technical reports, and prepare documents. Experience in performing short circuit analysis and producing arc flash studies is required. You will also coordinate with other Olsson teams, professional staff, technical staff, and clients. You may travel to job sites for observation and attend client meetings.
_We currently have one opening and will consider candidates interested in being located in most locations across the United States._
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills
+ Ability to contribute and work well on a team
+ Ability to be a self-starter to take on a variety of tasks to best serve the client and their project work
+ Investigation and troubleshooting of problems to find solutions
+ Ability to contribute and work well on a team
+ Bachelor's Degree in electrical engineering
+ 2+ years or related electrical engineering experience
+ EIT required
+ SKM and ETAP software experience is preferred
\#LI-DD1
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
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