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Technical support engineer jobs in Modesto, CA

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  • IT Support Technician (TEMP)

    Boyett Petroleum 3.8company rating

    Technical support engineer job in Modesto, CA

    AT LEAST 6 MONTHS* Provide full coverage for day-to-day IT support responsibilities, including service desk requests, desktop/laptop support, hardware refresh activities, basic networking tasks, software installations, account support, and troubleshooting. This contractor must be able to work independently, manage multiple tasks, and follow established IT processes. ESSENTIAL JOB DUTIES: Technical Skills Hardware & System Support Windows 10/11 troubleshooting Laptop and desktop hardware diagnostics & repair Experience with machine imaging, reimaging, and device setup (Autopilot/Intune experience preferred but not required) Basic understanding of Active Directory (password resets, account unlocks, group membership checks) Software & Tools Ability to work tickets in a Service Desk platform (preferably ManageEngine ServiceDesk Plus) Ability to follow documented processes for asset intake, naming conventions, tagging, and deployment Operational Skills Ability to handle multiple tickets simultaneously without dropping assigned tasks Comfortable communicating with all levels of the organization, including executives Ability to ask clarifying questions when needed and follow standard procedures Strong documentation habits-notes in tickets, steps taken, and resolutions Must be able to work on-site at Modesto headquarters Key Responsibilities Serve as technician handling daily assigned service desk tickets Support hardware refresh and laptop deployment cycles (setup, configuration, user migration when applicable) Provide support for conference rooms, Surface Hubs, and audio/video equipment Perform basic user account support (password resets, MFA troubleshooting, access issues) Assist with routine IT tasks such as: Updating machines Running Windows updates Tracking and maintaining asset inventory Supporting new-hire setups as needed Escalate issues appropriately to senior staff when out of scope Nice-to-Have (Not Required) Intune / Autopilot experience Familiarity with managing laptops in bulk (refresh cycles) Experience in environments with distributed locations (e.g., gas stations, terminals, remote offices) Experience with conference room technology Requirements and Qualifications: 4-6 years in an IT support or help desk role Ability to operate independently (we cannot train from scratch) Candidate must be reliable, proactive, and comfortable in a fast-paced environment Professional and respectful communication Follows procedures and does not deviate from process without approval Takes responsibility for work (no blame-shifting) Team-oriented mindset Ability to prioritize tasks correctly Strong problem-solving without relying heavily on escalation EDUCATION AND/OR CERTIFICATIONS DESIRED: Strong knowledge of Windows 10/11, Microsoft 365 apps, and user environment settings Experience with Active Directory, device management, and user lifecycle administration Familiarity with ticketing systems such as ServiceNow, Zendesk, or ConnectWise Ability to document and present solutions clearly and concisely Valid driver's license and ability to travel between supported local locations as needed A bachelor's degree is preferred but not mandatory; relevant education and experience can also meet the requirements. TESTING REQUIREMENTS: Candidates will participate in assessments that are specific to position skillset needs. Culture Index Survey
    $51k-76k yearly est. 2d ago
  • Information Technology Technician

    Brooksource 4.1company rating

    Technical support engineer job in Tracy, CA

    Job Title: IT Support Technician Job Type: 6 Month CTH Provides support to users with technology-related issues including hardware, software, network, telephony, printers, and mobile devices. Troubleshoots, documents, and escalates issues; performs root cause analysis; and tests, evaluates, and implements new technology. Responsibilities: Provide second-level support for location-specific trouble tickets. Support users with all technology-related issues and ensure one-call resolution. Configure, install, and support workstations, laptops, printers, tablets, phones, and other networked devices. Analyze performance, identify problem areas, and provide actionable insights. Engage with multiple teams to resolve technical issues. Perform maintenance tests, identify and isolate issues, and escalate as needed. Assist with purchasing, inventory, and financial transactions for physical and licensed technology. Required Qualifications: Education: High school diploma or equivalent Work Experience: At least 2 years of IT experience. Customer service experience. Experience troubleshooting operating systems. Skills: Ability to work effectively with both technical and non-technical personnel. Preferred Qualifications: Associate's or bachelor's degree in IT or related field. Technical institute certification in a related field. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $63k-113k yearly est. 5d ago
  • Entry Level Help Desk Associate

    Kano Consultants Inc. 3.5company rating

    Technical support engineer job in Pleasanton, CA

    Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution. We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience. Title: Entry-Level Help Desk Associate Location: 75% remote 25% Pleasanton California Employment Type: Part-time/ Independent Contractor to start with the potential to be full time. Primary Responsibilities Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot hardware, software, and network issues. Document and log all support interactions in the ticketing system. Assist in setting up and maintaining workstations, laptops, and other equipment. Stay updated on company systems, policies and procedures. Position Requirements Bachelor's degree in computer science, IT, or related field is desired but not required Strong knowledge of IT security principles and best practices Excellent verbal and written communication skills Excellent problem-solving skills and attention to detail Ability to troubleshoot common technical problems. Self-learner and ability to work in an agile and cross-functional environment Strong interpersonal skills with the ability to positively work with others. Eagerness to learn and adapt to new technologies How to Apply: *Upload updated Resume * Fill out our Screening Questionnaire Form through the link below: *********************************** PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.
    $39k-55k yearly est. 5d ago
  • IT Support Specialist I (Atwater)

    Available Staff Positions

    Technical support engineer job in Atwater, CA

    Provide technical support to end users, aid in the administration of the GVHC computing environment and assist with the general operations of the IT Department. will work at our Atwater Admin site. Schedule is Monday - Friday 8:30am - 5:30pm Compensation: $25.48 - $26.75 an hour Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more! Essential Duties and Responsibilities Demonstrates effective communication and problem-solving skills. Install and maintain hardware. Install and maintain software. Troubleshoot hardware/software problems. Provide tier 1 of support to end-users. Assist with the general operations of the IT department. Other duties and tasks as assigned. Physical Demands The employee must occasionally lift and/or move up to 25-50 pounds and push up to 100 pounds (on wheels). Must be able to speak clearly in order to communicate information to End Users and Staff. Must be able to hear staff on the phone and in person. Specific vision abilities required by this job include close vision for RJ45 pin-outs, computer screens, and the ability to adjust focus. Must be comfortable in tight or confined crawl spaces. Work Environment The physical environment requires the employee to work indoors, primarily in an office setting. The noise level inside is quiet to average. Use of general office equipment is required on a daily basis. Travel may be required at times. Education/Experience Requirements Minimum Qualifications: Basic understanding of computer hardware, software and networks. Strong problem solving skills. Customer service-oriented mindset. Speak respectfully and professionally and in terms that both novice and experienced computer users can understand. Work on multiple tasks with minimal supervision. Travel to multiple sites. Excellent oral, interpersonal, and written communication skills. Valid California driver's license, vehicle insurance, acceptable driving record and reliable transportation. Education/Experience High School diploma or equivalent. Minimum 12 units of relevant technical or computer science, or at least one relevant IT certification from CompTIA, Cisco, Microsoft, Coursera, Google, or related certifying entity.
    $25.5-26.8 hourly 30d ago
  • IT Specialist

    Ratto Bros 1 3.6company rating

    Technical support engineer job in Modesto, CA

    Job Details Modesto , CA Full Time $35.00 - $40.00 Hourly Day Information TechnologyDescription Job Purpose: The IT Specialist at RATTO BROS INC is responsible for managing and enhancing the company's IT infrastructure to ensure optimal performance, security, and efficiency. This role involves providing technical support, maintaining systems, and implementing new technologies to support the company's operations and strategic goals. Key Responsibilities: Provide technical support and troubleshooting assistance to employees for hardware, software, and network-related issues. Maintain and update IT systems, including servers, networks, and databases, to ensure smooth and efficient operations. Implement security measures to protect company data and systems from cyber threats and unauthorized access. Collaborate with other departments to identify and implement technology solutions that enhance productivity and efficiency. Manage IT projects, including system upgrades and new technology implementations, ensuring they are completed on time and within budget. Develop and maintain IT policies and procedures to ensure compliance with industry standards and regulations. Train and support staff on the use of new technologies and systems to enhance their technical skills and productivity. Monitor system performance and make recommendations for improvements to optimize IT resources and capabilities. Qualifications Required Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Required Experience: Minimum of 3 years of experience in IT support or a similar role. Proven experience in managing and troubleshooting network infrastructure. Experience with IT security protocols and best practices. Familiarity with cloud computing services and virtualization technologies. Required Skills and Abilities: Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently. Proficiency in operating systems such as Windows, Linux, and mac OS. Excellent communication skills, both verbal and written, to effectively collaborate with team members and stakeholders. Ability to manage multiple projects and prioritize tasks in a fast-paced environment. Knowledge of database management and data backup/recovery procedures. Strong understanding of IT service management frameworks, such as ITIL. Ability to work independently and as part of a team, demonstrating strong interpersonal skills. Valid California Driver's License Class C Bilingual in English and Spanish, written and spoken desired; but not required To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
    $35-40 hourly 60d+ ago
  • IT Support Engineer

    10X Genomics 4.4company rating

    Technical support engineer job in Pleasanton, CA

    We are seeking a dedicated and customer-focused IT Support Engineer to join our Client Technologies Team. The ideal candidate will have a solid technical background combined with exceptional customer service to support our users onsite and remotely. Excellent communication skills and a strong problem-solving mindset are essential to perform well in this position. This is an onsite role in Pleasanton, CA. What you'll be doing Provide day to day technical support to users (onsite and remote), assisting them with their workstations, laptops, productivity software, and audio/visual systems. Provide white-glove support for our executive leadership when necessary Provide A/V support for our conference rooms and webinars Manage incident lifecycle through our ticketing systems (Asana/ServiceNow), ensuring accurate documentation, timely communication, and adherence to SLAs. Conduct hardware diagnostics, repair, and replacement for desktop computers, laptops, and peripherals. Collaborate with other teams to provide technical and customer support Deploy, configure, and maintain standardized corporate images and software packages using MDM tools (Microsoft Intune, Kandji). Develop and maintain clear, up-to-date documentation (Knowledge Base articles, process guides) for complex troubleshooting procedures. Minimum Requirements 3 years of hands-on IT Support/system administration experience 3 years supporting and provisioning Windows and mac OS devices Experience supporting a large SaaS environment (Okta, Google Workspace, Zoom, Slack, Kandji, Intune, etc) Experience administering Okta, Zoom, and/or Google Workspace Experience with A/V support (ie. conference rooms, webinars, etc) Preferred Skills & Experience Exceptional Communication: Must be able to clearly articulate complex technical problems and solutions to both highly technical and non-technical users (verbal and written). Customer Focus and Empathy: Proven ability to remain patient, calm, and professional while assisting highly frustrated or anxious end-users. Analytical Problem-Solver: A methodical, logical approach to troubleshooting, with the determination to identify the root cause of an issue rather than just applying quick fixes. Prioritization: Ability to effectively manage and prioritize a dynamic workload of high-priority incidents and assigned projects. #LI-Onsite Below is the base pay range for this full-time position. The actual base pay will depend on several factors unique to each candidate, including one's skills, qualifications, and experience. At 10x, base pay is also just one component of the Company's total compensation package. This role is also eligible for 10x's equity grants, its comprehensive health and retirement benefit programs, and its annual bonus program or sales incentive program. During the hiring process, your 10x recruiter can share more about the Company's total compensation package. Pay Range$104,700-$141,700 USD About 10x Genomics At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world. We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience. Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference. Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law. 10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.
    $104.7k-141.7k yearly Auto-Apply 32d ago
  • IT Support Specialist

    Avathon

    Technical support engineer job in Pleasanton, CA

    Who We Are & Why Join Us Avathon is revolutionizing industrial AI with a powerful platform that enables businesses to harness the full potential of their operational data. Our technology seamlessly integrates and contextualizes siloed datasets, providing a 360-degree operational view that enhances decision-making and efficiency. With advanced capabilities like digital twins, natural language processing, normal behavior modeling, and machine vision, we create real-time virtual replicas of physical assets, enabling predictive maintenance, performance simulation, and operational optimization. Our AI-driven models empower companies with scalable solutions for anomaly detection, performance forecasting, and asset lifetime extension-all tailored to the complexities of industrial environments. Cutting-Edge AI Innovation - Join a team at the forefront of AI, developing groundbreaking solutions that shape the future. High-Growth Environment - Thrive in a fast-scaling startup where agility, collaboration, and rapid professional growth are the norm. Meaningful Impact - Work on AI-driven projects that drive real change across industries and improve lives. Learn more at: Avathon Avathon is looking for an IT Support Specialist to help manage Avathon's corporate IT resources and end-users. The ideal candidate has experience working within a ticket management system and handling employee onboarding/offboarding activities. The position offers opportunities to continue growing by learning new technologies and learning from experienced Engineers as we build new solutions. Join us and: Provide tier 1 end-user support, resolve helpdesk tickets, manage employee on/offboarding. Install & troubleshoot laptops, printers, & conference room equipment. Update documentation procedures for common processes (on/offboarding, conference room preparation, hardware purchases and inventory management) Shadow senior team members to continue learning technologies and common tasks. Manage conference rooms: clean-up & organizing, all-hands meeting preparation, update cameras & iPads, A/V troubleshooting Manage onboarding process: Create acct, build machine, building access, desk setup, provision SaaS apps Manage offboarding process: Disable accounts, Google takeout, Backup user home directories, rebuild machines, disable building access, forward email to manager. Management of workstations including: o Ensuring Filevault & Bitlocker encryption o Ensuring Firewalls enabled o Deploying OS updates/upgrades o Remote support o Hardware/software inventory restock o Machine repairs You'll have: 4+ years' experience in an IT Support or Help Desk role Experience installing and supporting PCs & Macs, software, and conference room equipment. Strong troubleshooting and problem-solving skills Fundamental knowledge of Active Directory, Remote access tools, public cloud, Networking, and Gsuite/O360 Strong written and verbal communication skills Eager to learn, produces high quality work, and self-driven personality. This role requires 5 days a week to Pleasanton, CA, Avathon headquarter. Salary: The base salary range for this role is between $70,000 to $110,000 annually. Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Avathon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.
    $70k-110k yearly Auto-Apply 33d ago
  • Support Technician

    Daveandbusters

    Technical support engineer job in Modesto, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17.5 per hour Salary Range: 16 - 17.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17.5 hourly Auto-Apply 60d+ ago
  • Mobile Device Technician/Customer Support (Telecommunications Engineer - Level III)

    Lucayan Technology

    Technical support engineer job in Clay, CA

    OUR COMPANY REVOLVES AROUND MISSION-DRIVEN ENGINEERING At Lucayan Technology Solutions LLC, we strive to solve our customer's hardest problems. Our highly focused customer-centric approach is crucial to our customer's success and ultimately ours. We aim to be a breath of fresh air: and be the most innovative organization in the Government contracting space. Sounds cliche? No worries the proof is in the pudding. To get there, we need exceptionally talented, bright, and driven people. Join us if you'd like to be a part of our journey. Right here, right now, this is your chance to make history and put a ding in the universe. Lucayan Technology Solutions is hiring MOBILE DEVICE TECHNICIAN/ CUSTOMER SUPPORT (TELECOMMUNICATIONS ENGINEER - LEVEL III). REQUIREMENTS Must have 3 years combined AF Medical/DHA Systems experience Must be certified at IAT Level II per DoD 8570.01-M Must provide proof of technical certifications and qualifications Degree in IT, or computer science or related field RESPONSIBILITIES Responsible for all 60 MDG mobile device administration, operation, and maintenance Manage the day to day mobile device (cellular phones, smart phones, MiFi devices, and pagers) activities Assist 60 MDG Medical Information Systems Flight staff with routine work order completion supporting day-to-day customer and networking requirements (i.e., network engineer support, helpdesk support, work order support, equipment certificatins, D2D support, etc.) and other systems tasks assigned by the 60 MDG Provide user administration and first line troubleshooing of the T-Metrics call queuing system
    $78k-153k yearly est. 60d+ ago
  • Field IT Support Technician

    California Automotive Retailing Group, Inc.

    Technical support engineer job in Dublin, CA

    At California Automotive Retailing Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! Job Title: Field IT Support Technician (Networking, MS365, Active Directory, PC/Printer Support) Employment Type: Full-Time Pay Scale: $6500 to $7333.33 per month. Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Life insurance w/AD&D Feature Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Employee Assistance Program Health Reimbursement Account Discounts on products and services Above average industry pay Job Summary: We are seeking a skilled Field IT Support Technician to provide on-site and remote technical support for our automotive dealership clients across the Bay Area. The ideal candidate will have strong expertise in networking, Microsoft 365, Active Directory implementation, and PC/printer configuration. This role requires travel to multiple dealership locations to troubleshoot, maintain, and optimize IT systems. Key Responsibilities: Network Support: Install, configure, and troubleshoot wired/wireless networks, switches, routers, and firewalls. Microsoft 365 Administration: Manage user accounts, licenses, Exchange Online, SharePoint, and Teams. Active Directory Management: Implement and maintain AD, group policies, DNS, DHCP, and domain services. PC & Printer Setup: Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals. On-Site & Remote Support: Provide timely resolution for hardware, software, and connectivity issues. Security & Compliance: Ensure systems are patched, secure, and compliant with dealership IT policies. Documentation: Maintain accurate records of configurations, issues, and resolutions. Client Communication: Liaise with dealership staff to understand needs and provide training when necessary. Required Skills & Qualifications: 3+ years of hands-on IT support experience (field support preferred). Strong knowledge of TCP/IP, VLANs, VPN, and network troubleshooting. Proficiency in Microsoft 365 administration (user management, Exchange, Azure AD). Experience with Active Directory, Group Policy, and Windows Server. Ability to image, configure, and troubleshoot Windows PCs and printers. Familiarity with basic cybersecurity practices (firewalls, antivirus, updates). Valid driver's license and willingness to travel to client sites daily. Excellent problem-solving and customer service skills. Preferred Qualifications: Certifications: CompTIA Network+, Microsoft 365 Certified, or CCNA. Experience supporting automotive dealerships. Knowledge of ticketing systems (e.g., SpiceWorks, ConnectWise, Autotask). We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $6.5k-7.3k monthly Auto-Apply 22d ago
  • IT Technician

    Community Health Centers of America 3.5company rating

    Technical support engineer job in Salida, CA

    Community Health Centers of America (CHCA) provides dependable and affordable healthcare for underserved regions. As a Federally Qualified Health Center, we're expanding our reach in California, ensuring every community member has access to compassionate care. Community Health Centers of America began its journey in 2019 as a 501(c)(3) non-profit organization and continues to grow. Our mission? Providing accessible and affordable healthcare for all, today and every day. CHCA is seeking a full-time IT Technician to join our growing team at our Salida office. This position will be responsible for installing, maintaining and repairing hardware and software components of the organization's computers. You will also train users of the systems. This work is done remotely from the office or with on-site visits, as needed. Our sites span from Sacramento to Bakersfield and will require up to 40% travel. This is a fast-paced environment with a strong commitment to excellence, where attention to detail, adaptability, and a proactive attitude are essential for success. This role offers the opportunity to make a meaningful impact in a dynamic and rewarding environment. The regular work schedule will be Monday through Friday. Key Responsibilities: Setup workstations with computers and necessary peripheral devices (routers, printers etc). Check computer hardware (HDD, mouse, keyboard, etc) to ensure functionality Install and configure appropriate software and functions according to specifications Develop and maintain local networks in ways that optimize performance Ensure security and privacy of networks and computer systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc) Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or network equipment shortages and place orders Join us and make a difference in the lives of our patients by ensuring they receive the highest level of care. Benefits: Competitive compensation Comprehensive heath benefits (medical, dental, vision, life & voluntary) 401(k) with generous matching Employee assistance program Vacation, paid holidays and paid sick time Requirements Qualifications: 3 years proven experience as IT Technician In-depth knowledge of diverse computer systems and networks Excellent diagnostic and problem solving skills Good knowledge of internet security and data privacy principles Certification as IT Technician preferred (CompTIA A+, Microsoft Certified IT Professional, etc) Strong computer skills, including high level of proficiency and knowledge in Microsoft Office, computer operating system, internet and email Familiarity with healthcare industry and EHR systems preferred Bachelors degree in computer science or related field or equivalent years of experience High school diploma or GED required Attention to detail Effective communication, both written and verbal Excellent organizational and follow up skills Self-starter and works effectively alone or in a team Valid driver's license with automobile insurance Salary Description 30.00-35.00 per hour, depending on experience
    $47k-67k yearly est. 59d ago
  • IT Support Technician

    Sconza Candy Co 4.0company rating

    Technical support engineer job in Oakdale, CA

    Our Company Sconza Candy Company in Oakdale, California, has been manufacturing premium chocolate and confectionery products since 1939. Our Company is one of the largest manufacturers of panned products in North America, producing primarily private label products for some of the world's largest retail and CPG Companies. We are a Company committed to our Team Members and their personal and professional growth and recognize that each of them directly contributes to our success. Our 500,000 square foot facility is located in Oakdale, California, approx 95 miles east of the San Francisco Bay Area and approx 95 miles south of Sacramento. If you're a dynamic person and want to directly impact a leading confectionery company, we want you on our team! Position Summary: The Information Technology Support Technician responsible for providing technical assistance and support related to computer systems, hardware, or software. Respond to queries, runs diagnostic programs, isolates problem, and determines and implements the proper solution. They Perform administrative and technical procedures on information systems and maintain documentation that covers multiple functional areas Major Responsibilities: Evaluate equipment, components, and software for use in moderately complex information technology systems and solutions; interface with vendors as necessary Develop design requirements and prototypes Configure and maintain network devices, server hardware, operating systems, and associated services Participate in developing plans, schedules, and requirements for the deployment and lifecycle of systems Ensure security of network assets Design, develop, test, debug, install, implement, modify, and support new or existing applications software in accordance with area standard practices Work with users to analyze their requirements Maintain familiarity with installed software standards and procedures and provide technical guidance to other staff Provide technical support of workstations and laptops and technical guidance for assigned customer base Facilitate user access to local and remote information technology resources Implement security policies and protocols of the department Assist with user account administration, file rights management and backup/recovery policies and procedures Assist in the development of appropriate technology solutions for information delivery and/or learning environments Other duties as assigned Qualifications: High school diploma or state issued equivalency plus five years of Information technology related experience OR a bachelor's degree in IT, Computer Science or relevant field plus one year of experience. Working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Ability to explain technical information in understandable language to nontechnical staff members The pay for this role in the state of CA ranges from $28.00 and hour to $38.00 and hour based on years of experience, position responsibilities and geographic location. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Sconza is an Equal Employment opportunity Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Sconza is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at ********************.
    $28-38 hourly 59d ago
  • Field Support Engineer, l

    Novate Solutions

    Technical support engineer job in Livermore, CA

    Novate Solution's, Inc. is an Industrial Technology Services firm with 20+ years of providing professional engineering design, turnkey project implementation, and support services for the technology that runs industrial production facilities. Our clients are large scale industrial facilities that rely on us for our expertise and high-quality implementation of process control systems, information software, instrumentation, industrial networks, SCADA/BMS, measurement, inspection, motion, and state-of-the-art Industry 4.0 technologies. To be successful in this role, the ideal individual must: Effective communicator both verbally and in writing. Self-starter and highly motivated Well organized with exceptional time management skills Critical thinking skill and hands-on problem solver Responsibilities: Ensure compliance with Novate and client safety standards and regulations Deliver consistent results and create collaborative client relationships. Provide effective communications for remote support for client applications through phone / email / text / Teams Provide effective communications for onsite support for client applications as required Through holistic review of application, execute effective root cause analysis and safely troubleshoot industrial electrical and electronic equipment such as PLCs, HMI, I/O, VFDs and instrumentation from a range of manufacturers (Rockwell, ABB, Schneider, Siemens, etc.) Commission and troubleshoot 4-20mA, RS(EISpeA)-485/422, DeviceNet, Ethernet (Modbus TCP / EtherNet/IP) and other low voltage networks Safely evaluate 120Vac to 480Vac power circuits used to operate industrial equipment. Establish communications and troubleshoot PLC / PAC logic and programs when required. Document accurate field records of root cause analysis and work performed in ticket portal Plan client service requests - identify equipment / materials required in advance, any training that might be required, request pertinent documentation to be prepared before arriving onsite Repair or replace faulty equipment as funding is approved by client Identification and documentation of production reliability improvements or safety concerns for client review Preventive/corrective scheduled maintenance for automation and control systems for IMS support customers Provide occasional on call assistance at client sites. Job requirements Requirements: Minimum of five (5) years of industrial control systems or automation experience. Programming experience in FT View ME / SE, AVEVA Wonderware, Ignition Vision / Perspective or another HMI/SCADA environment (highly desirable). Hands-on experience with supporting control system components (PLC, HMI, VFD, etc.) Demonstrate basic knowledge of Rockwell Logix 500 / 5000 Programming Demonstrate basic knowledge of industrial OT networking concepts (static IP, subnets, etc.) Good people and communications skills in order to interact with other fellow technicians, clients, andmanagement. Ability to troubleshoot and solve problems quickly and under pressure. Ability to execute small controls projects independently Familiar with PPE equipment required for troubleshooting industrial control systems Ability to complete all work in a timely manner with little or no direction. Understand mechanical and electrical concepts, and relationships with controls systems The ability to work in a fast-paced work environment with the ability to think fast and solve on the job problems. Ability to multi-task and keep multiple support requests / projects moving forward effectively with management direction on prioritization Familiar with Microsoft Windows based platforms Ability to occasionally be incorporated into work after hours Ability to type 35 + WPM Education: Associate degree in a technology field (Engineering technology, Electronics technology, etc.) or equivalent combination of education and industry experience. License/Certifications: Valid CA driver's license Competencies: Customer/Client Focus Initiative Organizational Skills Problem Solving/Analysis Technical Capacity - strong troubleshooting and analytical skills Physical Demands: The ability to lift up to 75 pounds with frequent standing, walking, bending, kneeling, stooping, crouching and crawling into confined spaces that may be elevated or below ground level. Travel Requirement: Ability to travel frequently locally and out of state when necessary. Travel up to 60% within a 3-hour radius and 5% out of state. Typical site support is scheduled in advance, occasional immediate deployment to client sites may be required Work Authorization/Security Clearance: Ability to pass US Federal, State and Local security level background check. (US, DHS/FBI/DoD) required. Position Ladder The Field Support Engineer, l is the Entry to mid-career role in the engineering professions. The Field Support Engineer, l is looking to grow professionally, obtain additional skills and become a deeper expert within the field support engineering space. Field Support Director Field Support Manager Senior Field Support Engineer II Senior Field Support Engineer I Field Support Engineer IV Field Support Engineer III Field Support Engineer II Field Support Engineer I All done! Your application has been successfully submitted! Other jobs
    $100k-157k yearly est. 42d ago
  • Systems Support Engineer (Equipments/Instruments)

    Dawar Consulting

    Technical support engineer job in Pleasanton, CA

    Our client, a world leader in diagnostics and life sciences, is looking for a "Systems Support Engineer" based out of Pleasanton, CA. Job Duration: Long Term Contract (Possibility Of Extension) Pay Rate : $47/hr - $62/hr on W2 Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K Work under general supervision, and support the Cobas Liat analyzers. Maintain diagnostic equipment with precision, uphold GxP/quality standards, and communicate effectively across teams - ensuring lab systems run efficiently and compliantly. Responsibilities: Support day-to-day operations and tracking of the Cobas Liat analyzers. Execute qualifications, update documentation, and maintain accurate records on EDMS Manage shipping, receiving, and labeling of analyzers. Communicate proactively with internal teams and attend daily status meetings. Ensure GxP compliance and adherence to lab safety and quality standards. Qualifications: Associate's (required) or Bachelor's (preferred) in Engineering or a related field. Atleast 1-2 years of experience in instrument or systems support, preferably within the medical device or diagnostics industry. Experience with equipment qualification, maintenance, and troubleshooting. Familiarity with medical instruments, hand tools, and equipment management systems. If interested, please send us your updated resume at hr@dawarconsulting.com/***************************
    $47 hourly Easy Apply 60d+ ago
  • Field Support Engineer II - Travel Position

    Zeissgroup

    Technical support engineer job in Dublin, CA

    About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: National- Can be in any area in the US . 100% travel, eligible for OT. Company Car stipend $430.00 monthly. We are expanding our service team Nationally. To support our Surgical Microscopes products . What's the role? The Field Support Engineer II operates as a mobile technical specialist with significant travel requirements, installing, repairing, upgrading and performing preventative maintenance on Carl Zeiss Meditec instrumentation across multiple territories nationwide. This role requires continuous travel to customer locations throughout the United States, representing Carl Zeiss Meditec with the highest level of professionalism while achieving exceptional customer satisfaction. The position demands complete mobility and flexibility, with responsibility for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) while operating from various field locations in accordance with company policies. Maintains professional communication with teams, customers, management, Sales and Technical Support while working remotely from customer sites. Sound Interesting? Here's what you'll do: Mobile Service Delivery: Diagnose and repair all designated products across multiple service territories through continuous travel, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. Dynamic Territory Management: Schedule, create, verify and/or modify customer visits across extensive geographic regions, traveling continuously to assess customers' needs, which may include financial impact to practices and patients' well-being. Remote Documentation: Complete and submit field service reports on a daily basis from various customer locations according to written procedures as documented in the Field Service reference database. Travel Expense Management: Complete and submit comprehensive weekly expense reports covering extensive travel costs according to Carl Zeiss Meditec policies and procedures. Mobile Inventory Management: Maintain spare parts inventory while traveling, ensuring proper storage and transportation according to company guidelines and return specific spare parts as designated by policy from remote locations. Territory Growth Through Travel: Support revenue growth through the promotion and retention of service agreements across multiple markets through continuous customer visits. Professional Customer Interface: Interface with customers across diverse geographic locations in a professional, pleasant and calm demeanor while adapting to various regional business cultures. Mobile Training Delivery: Instruct customers on operation and maintenance of equipment at various locations throughout assigned territories. ADDITIONAL RESPONSIBILITIES: Maintains company-issued test equipment and support tools, including spare parts, while operating from mobile locations. Installation and maintenance of equipment at trade shows, conferences, and customer events requiring travel nationwide and internationally. Must conduct and present themselves in accordance with standards of professional business protocol as prescribed in the "Carl Zeiss Meditec Service Operations Guide" while representing the company across diverse geographic markets and cultural environments. Interacts with external and internal contacts across multiple time zones and regions through continuous travel. FINANCIAL IMPACT: (Optional) Works on problems of varied scope across multiple territories where analysis of situations or data requires review of diverse regional factors. Exercises judgment within defined procedures and practices to determine appropriate action while operating independently in remote locations. Significant impact on general business through expanded territory coverage and substantial impact across multiple service regions. WORKING ENVIRONMENT: (Physical surroundings) Travel Environment: Works exclusively in customer facilities, hotels, airports, and mobile settings. No fixed office location. Must adapt to varying working conditions across different customer sites, climate zones, and geographic regions. SPECIAL DEMANDS: (Describes physically uncomfortable conditions, travel requirements, heavy lifting, etc., ref. ADA) CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. Continuous overnight travel is required by automobile and air across assigned territories and beyond. Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. Fifty percent of the average workday is spent standing, walking, or traveling. Must maintain flexibility for weekend and holiday travel as customer needs require. Physical stamina required for continuous travel demands and varying work environments. This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Do you qualify? Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service with demonstrated travel experience. BS in Electronics, Engineering, or Computer Technology and related fields preferred. A+ and Net+ certification preferred. Proven ability to work effectively while traveling 100% of the time with excellent adaptation skills for various environments. Ability to think through difficult customer issues and generate satisfactory customer satisfaction results while operating independently in remote locations. Must be self-directed, able to work independently with limited management oversight across multiple time zones and geographic regions. Must have excellent verbal and written communication skills for remote collaboration and diverse customer interactions. Must have strong computer skills and proficiency with mobile technology and remote access systems. Must be able to pass required training to service fine mechanics and optics. Ability to effectively service equipment while traveling continuously. Advanced project and time management skills are required for coordinating multiple territories and travel logistics. Valid passport required for international travel. SPECIAL DEMANDS: CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. Continuous overnight travel is required by automobile and air across assigned territories and beyond. Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. Fifty percent of the average workday is spent standing, walking, or traveling. Must maintain flexibility for weekend and holiday travel as customer needs require. Physical stamina required for continuous travel demands and varying work environments. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! The hourly pay range for this position is $32.00 - $40.00. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
    $32-40 hourly Auto-Apply 21d ago
  • Field Support Engineer II - Travel Position

    DBA: Zeiss Group

    Technical support engineer job in Dublin, CA

    About Us: How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: National- Can be in any area in the US . 100% travel, eligible for OT. Company Car stipend $430.00 monthly. We are expanding our service team Nationally. To support our Surgical Microscopes products . What's the role? The Field Support Engineer II operates as a mobile technical specialist with significant travel requirements, installing, repairing, upgrading and performing preventative maintenance on Carl Zeiss Meditec instrumentation across multiple territories nationwide. This role requires continuous travel to customer locations throughout the United States, representing Carl Zeiss Meditec with the highest level of professionalism while achieving exceptional customer satisfaction. The position demands complete mobility and flexibility, with responsibility for all company-issued property (inventory, tools, diagnostic equipment, vehicle, etc.) while operating from various field locations in accordance with company policies. Maintains professional communication with teams, customers, management, Sales and Technical Support while working remotely from customer sites. Sound Interesting? Here's what you'll do: * Mobile Service Delivery: Diagnose and repair all designated products across multiple service territories through continuous travel, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. * Dynamic Territory Management: Schedule, create, verify and/or modify customer visits across extensive geographic regions, traveling continuously to assess customers' needs, which may include financial impact to practices and patients' well-being. * Remote Documentation: Complete and submit field service reports on a daily basis from various customer locations according to written procedures as documented in the Field Service reference database. * Travel Expense Management: Complete and submit comprehensive weekly expense reports covering extensive travel costs according to Carl Zeiss Meditec policies and procedures. * Mobile Inventory Management: Maintain spare parts inventory while traveling, ensuring proper storage and transportation according to company guidelines and return specific spare parts as designated by policy from remote locations. * Territory Growth Through Travel: Support revenue growth through the promotion and retention of service agreements across multiple markets through continuous customer visits. * Professional Customer Interface: Interface with customers across diverse geographic locations in a professional, pleasant and calm demeanor while adapting to various regional business cultures. * Mobile Training Delivery: Instruct customers on operation and maintenance of equipment at various locations throughout assigned territories. ADDITIONAL RESPONSIBILITIES: Maintains company-issued test equipment and support tools, including spare parts, while operating from mobile locations. Installation and maintenance of equipment at trade shows, conferences, and customer events requiring travel nationwide and internationally. Must conduct and present themselves in accordance with standards of professional business protocol as prescribed in the "Carl Zeiss Meditec Service Operations Guide" while representing the company across diverse geographic markets and cultural environments. Interacts with external and internal contacts across multiple time zones and regions through continuous travel. FINANCIAL IMPACT: (Optional) Works on problems of varied scope across multiple territories where analysis of situations or data requires review of diverse regional factors. Exercises judgment within defined procedures and practices to determine appropriate action while operating independently in remote locations. Significant impact on general business through expanded territory coverage and substantial impact across multiple service regions. WORKING ENVIRONMENT: (Physical surroundings) Travel Environment: Works exclusively in customer facilities, hotels, airports, and mobile settings. No fixed office location. Must adapt to varying working conditions across different customer sites, climate zones, and geographic regions. SPECIAL DEMANDS: (Describes physically uncomfortable conditions, travel requirements, heavy lifting, etc., ref. ADA) CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. * Continuous overnight travel is required by automobile and air across assigned territories and beyond. * Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. * The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. * The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. * Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. * On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. * Fifty percent of the average workday is spent standing, walking, or traveling. * Must maintain flexibility for weekend and holiday travel as customer needs require. * Physical stamina required for continuous travel demands and varying work environments. This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Do you qualify? * Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service with demonstrated travel experience. * BS in Electronics, Engineering, or Computer Technology and related fields preferred. * A+ and Net+ certification preferred. * Proven ability to work effectively while traveling 100% of the time with excellent adaptation skills for various environments. * Ability to think through difficult customer issues and generate satisfactory customer satisfaction results while operating independently in remote locations. * Must be self-directed, able to work independently with limited management oversight across multiple time zones and geographic regions. * Must have excellent verbal and written communication skills for remote collaboration and diverse customer interactions. * Must have strong computer skills and proficiency with mobile technology and remote access systems. * Must be able to pass required training to service fine mechanics and optics. Ability to effectively service equipment while traveling continuously. * Advanced project and time management skills are required for coordinating multiple territories and travel logistics. * Valid passport required for international travel. SPECIAL DEMANDS: CRITICAL REQUIREMENT: This position requires Significant travel with no home office or fixed location. * Continuous overnight travel is required by automobile and air across assigned territories and beyond. * Must be able to travel extensively in the US and internationally for training, meetings, exhibit support, and coverage across multiple territories with no home base limitations. * The FSE must be able to obtain sufficient credit to cover substantial incurred business expenses which will be reimbursed upon expense report submission and approval. * The position requires continuous travel with an average of 6-8 hours driving and/or flying per day. Must have a valid driver's license and exemplary driving record. * Must be comfortable with extended periods away from home and adapt to various accommodations and working conditions. * On occasion, must be able to lift up to 50 pounds while navigating airports, customer sites, and various travel situations. * Fifty percent of the average workday is spent standing, walking, or traveling. * Must maintain flexibility for weekend and holiday travel as customer needs require. * Physical stamina required for continuous travel demands and varying work environments. We have amazing benefits to support you as an employee at ZEISS! * Medical * Vision * Dental * 401k Matching * Employee Assistance Programs * Vacation and sick pay * The list goes on! The hourly pay range for this position is $32.00 - $40.00. * The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is eligible for a Performance Bonus. ZEISS is an EEO/AA/M/F/Disabled Veteran Employer Your ZEISS Recruiting Team: Tina Eilerman Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
    $32-40 hourly Auto-Apply 6d ago
  • IT Desktop Support Technician

    Gruve

    Technical support engineer job in Pleasanton, CA

    Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About the Role We're seeking a skilled and customer-focused IT Desktop Support Technician to join our team in support of a global life sciences client. This is a hands-on desktop support role working in a dynamic, fast-paced environment, providing technical assistance to end-users ranging from corporate staff to lab-based teams. You'll be part of an on-site IT support group responsible for ensuring a seamless technology experience across multiple departments. Key Responsibilities Provide Level 1 and Level 2 desktops support for end-users onsite Troubleshoot hardware and software issues on Windows systems Support mobile devices, printers, AV equipment, and other end-user peripherals Manage user accounts and access permissions via Active Directory and other tools Assist with imaging, deploying, and maintaining end-user systems and laptops Maintain ticket documentation using an ITSM platform Collaborate with client-side IT teams on rollouts, upgrades, and system improvements Ensure compliance with client-specific IT policies and procedures, including those in regulated environments Basic Qualifications 2+ years of hands-on IT support experience in an enterprise or scientific environment Strong troubleshooting skills with Windows 10/11, mac OS, and Microsoft 365 Familiarity with Active Directory, VPNs, SCCM, and mobile device management (MDM) tools Experience working in ticketing systems like ServiceNow or Jira Service Desk Excellent interpersonal and communication skills Ability to work independently and prioritize tasks in a fast-paced environment Preferred Qualifications Experience supporting users in regulated industries (e.g., pharma, biotech) is a plus Relevant certifications (e.g., CompTIA A+, ITIL, Microsoft) are preferred but not required Salary Range $35,000 - $40,000 USD This position is for a Gruve customer and is a part-time role. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you're passionate about technology and eager to make an impact, we'd love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
    $35k-40k yearly Auto-Apply 60d+ ago
  • Systems Engineering Technician

    Tcwglobal

    Technical support engineer job in Pleasanton, CA

    Job Description Systems Engineering Technician - Pleasanton, CA - $35-$45/hr (Onsite, Potential Temp-to-Hire) Pay Rate: $35-$45/hr (weekly pay) Assignment Length: 6-9 months with strong potential for conversion Benefits: Eligible for medical, dental, vision and other contractor benefits About the Opportunity Join a small, high-impact engineering team building next-generation autonomous mobile robots for industrial environments. You'll be the hands-on Systems Engineering Technician who helps bring new robot platforms to life-powering them up for the first time, chasing down bugs, and making sure they're stable and ready for full system testing and launch. If you love labs, tools, robots, firmware, and problem solving-and you prefer a bench and a whiteboard over endless slide decks-this role is designed for you. What You'll Do Hands-On Robot Bring-Up & Troubleshooting · Assemble and bring up mobile robot platforms (differential-drive robots) at the system level. · Load and update firmware on controllers, run diagnostics, and interpret error logs. · Troubleshoot issues across electrical, mechanical, and embedded/firmware layers to get robots into a stable, testable state. Testing & Validation · Set up and execute manual tests for sensors, controls, motion, safety, and overall robot behavior. · Work with multiple robot configurations and electromechanical setups and document results thoroughly. · Support design verification activities to ensure the system behaves as intended before wider deployment. Collaboration & Bug Resolution · Partner closely with embedded software, electrical, and mechanical engineers to identify, reproduce, and clearly report issues. · Retest and validate fixes as new firmware and software builds are delivered. · Occasionally collaborate with manufacturing test engineers to help define or improve production test procedures. Automation & Process Improvement (Nice-to-Have but Not Required on Day One) · Use Python scripts to streamline repetitive test tasks and data collection. · Suggest pragmatic ways to automate portions of the test workflow once you understand the platform. What You Bring Core Technical Skills · Approximately 3+ years of hands-on experience working with robotics, automation equipment, or complex electromechanical systems in a lab or production environment. · Strong troubleshooting ability across: o Electrical/electronic systems (basic circuit boards, wiring, connectors, power). o Mechanical systems (assemblies, motion components, basic mechanics such as torque, load, and stability). o Embedded/firmware behavior (loading firmware, running diagnostics, reading logs). · Proficiency with Python for simple scripting, automation, or tooling. · Comfort working in Linux/Unix-based environments. Tools & Platforms · Familiarity with at least some of the following (or comparable tools): o Jira & Confluence (or other issue-tracking/documentation tools). o Requirements or test management tools such as Jama, TestRail, or equivalents. · Experience using standard lab instruments (multimeters, oscilloscopes, power supplies) and basic hand tools. Soft Skills & Working Style · Self-starter who can learn quickly with limited hand-holding and does not ask the same question twice. · Enjoys digging into documentation, code, and hardware to figure things out. · Clear, concise communicator-especially when describing bugs and test results to cross-functional teams. · Calm and organized under time pressure; understands that resolving issues quickly keeps the project on schedule. · Team-oriented, humble, and able to build positive relationships with senior engineers across mechanical, electrical, and software disciplines. Nice-to-Have Experience · Background in embedded software/firmware, robotics test, mechatronics, or automation engineering. · Exposure to ROS (Robot Operating System). · Experience with mobile robots, AGVs, or other autonomous systems. · Industry experience in automotive, aerospace/defense, medical device, industrial automation, or robotics startups. · Hobbies or side projects that show mechanical/technical curiosity (working on cars, home robotics projects, etc.). Work Environment & Logistics · Onsite Requirement: This is a fully onsite role in Pleasanton, CA (5 days/week). The work is hands-on with physical robots and lab equipment. · Travel: Occasional short trips to an East Coast engineering site for onboarding or collaboration; future domestic/international travel may be possible if converted and involved in product launches or customer training. · Schedule: Standard weekday schedule with flexibility during critical testing periods. About the Opportunity Join a small, high-impact engineering team building next-generation autonomous mobile robots for industrial environments. You'll be the hands-on Systems Engineering Technician who helps bring new robot platforms to life-powering them up for the first time, chasing down bugs, and making sure they're stable and ready for full system testing and launch. If you love labs, tools, robots, firmware, and problem solving-and you prefer a bench and a whiteboard over endless slide decks-this role is designed for you. What You'll Do Hands-On Robot Bring-Up & Troubleshooting · Assemble and bring up mobile robot platforms (differential-drive robots) at the system level. · Load and update firmware on controllers, run diagnostics, and interpret error logs. · Troubleshoot issues across electrical, mechanical, and embedded/firmware layers to get robots into a stable, testable state. Testing & Validation · Set up and execute manual tests for sensors, controls, motion, safety, and overall robot behavior. · Work with multiple robot configurations and electromechanical setups and document results thoroughly. · Support design verification activities to ensure the system behaves as intended before wider deployment. Collaboration & Bug Resolution · Partner closely with embedded software, electrical, and mechanical engineers to identify, reproduce, and clearly report issues. · Retest and validate fixes as new firmware and software builds are delivered. · Occasionally collaborate with manufacturing test engineers to help define or improve production test procedures. Automation & Process Improvement (Nice-to-Have but Not Required on Day One) · Use Python scripts to streamline repetitive test tasks and data collection. · Suggest pragmatic ways to automate portions of the test workflow once you understand the platform. What You Bring Core Technical Skills · Approximately 3+ years of hands-on experience working with robotics, automation equipment, or complex electromechanical systems in a lab or production environment. · Strong troubleshooting ability across: o Electrical/electronic systems (basic circuit boards, wiring, connectors, power). o Mechanical systems (assemblies, motion components, basic mechanics such as torque, load, and stability). o Embedded/firmware behavior (loading firmware, running diagnostics, reading logs). · Proficiency with Python for simple scripting, automation, or tooling. · Comfort working in Linux/Unix-based environments. Tools & Platforms · Familiarity with at least some of the following (or comparable tools): o Jira & Confluence (or other issue-tracking/documentation tools). o Requirements or test management tools such as Jama, TestRail, or equivalents. · Experience using standard lab instruments (multimeters, oscilloscopes, power supplies) and basic hand tools. Soft Skills & Working Style · Self-starter who can learn quickly with limited hand-holding and does not ask the same question twice. · Enjoys digging into documentation, code, and hardware to figure things out. · Clear, concise communicator-especially when describing bugs and test results to cross-functional teams. · Calm and organized under time pressure; understands that resolving issues quickly keeps the project on schedule. · Team-oriented, humble, and able to build positive relationships with senior engineers across mechanical, electrical, and software disciplines. Nice-to-Have Experience · Background in embedded software/firmware, robotics test, mechatronics, or automation engineering. · Exposure to ROS (Robot Operating System). · Experience with mobile robots, AGVs, or other autonomous systems. · Industry experience in automotive, aerospace/defense, medical device, industrial automation, or robotics startups. · Hobbies or side projects that show mechanical/technical curiosity (working on cars, home robotics projects, etc.). Work Environment & Logistics · Onsite Requirement: This is a fully onsite role in Pleasanton, CA (5 days/week). The work is hands-on with physical robots and lab equipment. · Travel: Occasional short trips to an East Coast engineering site for onboarding or collaboration; future domestic/international travel may be possible if converted and involved in product launches or customer training. · Schedule: Standard weekday schedule with flexibility during critical testing periods. TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. #LI-EM1
    $35-45 hourly 14d ago
  • Systems Engineer

    Valley Techlogic

    Technical support engineer job in Atwater, CA

    Founded in 2004, Valley TechLogic began with a mission to help small and medium-sized businesses like yours get a real return on their technology investments. Since then, we have remained dedicated to providing state-of-the-art IT support, service and products that allow our clients to get ahead of the competition and achieve greater success. Job Description Valley TechLogic is growing! The Systems Engineer position is a key contributor in the success of managing our client*s networks. This is achieved by quickly resolving incidents that our clients open tickets for and by constantly monitoring the alerts generated by our tools to resolve incidents before our clients are aware. We are looking for loyal, personable and gifted Engineers to provide monitoring, management and hardware support services for our client*s servers, networks, workstations and applications. Our clients are typically 10 to 50 users. We have a tight-knit group of network engineers on staff and are particularly interested with inviting technicians on board who will fit well in our environment. Qualifications Essential Duties & Responsibilities: Be highly organized Be able to self-manage Have good written and oral communication skills Possess an inclination for learning new technologies quickly Have Service/Help Desk and/or NOC experience At least four years of experience diagnosing hardware issues, administering networks and performing end user support Necessary server and network skills include experience or certification with: Windows 2003 Server Exchange 2003 MS SQL Active Directory Services Experience in a multi-platform environment Remote access Firewalls and Routers LANs WANs VPNs Network backup technologies Necessary workstation and device skills include thorough hardware troubleshooting and support capabilities with: Windows XP Vista MS Office applications including MS Outlook Antivirus Blackberries, iPhones, Windows Mobile Devices Certifications are a plus The most important skill is interpersonal. You will be working daily with our customers from the end user to the executive level. You will be ensuring the integrity of all information systems at our clients. Additional Information We look forward to receiving your application! For more about Valley TechLogic please visit *******************************
    $85k-118k yearly est. 19h ago
  • Field Support Engineer, l

    Novate Solutions

    Technical support engineer job in Livermore, CA

    Full-time Description Novate Solutions, Inc. is an Industrial Technology Services firm with 20+ years of providing professional engineering design, turnkey project implementation, and support services for the technology that runs industrial production facilities. Our clients are large scale industrial facilities that rely on us for our expertise and high-quality implementation of process control systems, information software, instrumentation, industrial networks, SCADA/BMS, measurement, inspection, motion, and state-of-the-art Industry 4.0 technologies Under limited supervision, the primary purpose of the Field Support Engineer role is to deliver an exceptional level of customer service for all assigned projects and support tasks in a timely and professional manner. As a client facing individual, understands the key significance of their role in the company and how their ability to be the constant professional, even while under time constraints and pressure, is of the utmost importance to company's core values. This role also plays a key part in supporting other team members to achieve overall company goals and initiatives. To be successful in this role, the ideal individual must: Effective communicator both verbally and in writing. Self-starter and highly motivated Well organized with exceptional time management skills Critical thinking skill and hands-on problem solver Responsibilities: Ensure compliance with Novate and client safety standards and regulations Deliver consistent results and create collaborative client relationships. Provide effective communications for remote support for client applications through phone / email / text / Teams Provide effective communications for onsite support for client applications as required Through holistic review of application, execute effective root cause analysis and safely troubleshoot industrial electrical and electronic equipment such as PLCs, HMI, I/O, VFDs and instrumentation from a range of manufacturers (Rockwell, ABB, Schneider, Siemens, etc.) Commission and troubleshoot 4-20mA, RS(EISpeA)-485/422, DeviceNet, Ethernet (Modbus TCP / EtherNet/IP) and other low voltage networks Safely evaluate 120Vac to 480Vac power circuits used to operate industrial equipment. Establish communications and troubleshoot PLC / PAC logic and programs when required. Document accurate field records of root cause analysis and work performed in ticket portal Plan client service requests - identify equipment / materials required in advance, any training that might be required, request pertinent documentation to be prepared before arriving onsite Repair or replace faulty equipment as funding is approved by client Identification and documentation of production reliability improvements or safety concerns for client review Preventive/corrective scheduled maintenance for automation and control systems for IMS support customers Requirements Minimum of five (5) years of industrial control systems or automation experience. Programming experience in FT View ME / SE, AVEVA Wonderware, Ignition Vision / Perspective or another HMI/SCADA environment (highly desirable). Hands-on experience with supporting control system components (PLC, HMI, VFD, etc.) Demonstrate basic knowledge of Rockwell Logix 500 / 5000 Programming Demonstrate basic knowledge of industrial OT networking concepts (static IP, subnets, etc.) Good people and communications skills in order to interact with other fellow technicians, clients, and management. Ability to troubleshoot and solve problems quickly and under pressure. Ability to execute small controls projects independently Familiar with PPE equipment required for troubleshooting industrial control systems Ability to complete all work in a timely manner with little or no direction. Understand mechanical and electrical concepts, and relationships with controls systems The ability to work in a fast-paced work environment with the ability to think fast and solve on the job problems. Ability to multi-task and keep multiple support requests / projects moving forward effectively with management direction on prioritization Familiar with Microsoft Windows based platforms Ability to occasionally be incorporated into work after hours Ability to type 35 + WPM Education: Associate degree in a technology field (Engineering technology, Electronics technology, etc.) or equivalent combination of education and industry experience. License/Certifications: Valid CA driver's license Competencies: Customer/Client Focus Initiative Organizational Skills Problem Solving/Analysis Technical Capacity - strong troubleshooting and analytical skills Physical Demands: The ability to lift up to 75 pounds with frequent standing, walking, bending, kneeling, stooping, crouching and crawling into confined spaces that may be elevated or below ground level. Travel Requirement: Ability to travel frequently locally and out of state when necessary. Travel up to 25%. Typical site support is scheduled in advance, occasional immediate deployment to client sites may be required Work Authorization/Security Clearance: Ability to pass US Federal, State and Local security level background check. (US, DHS/FBI/DoD) required. Position Ladder The Field Support Engineer, l is the Entry to mid-career role in the engineering professions. The Field Support Engineer, l is looking to grow professionally, obtain additional skills and become a deeper expert within the field support engineering space. Field Support Director Field Support Manager Senior Field Support Engineer II Senior Field Support Engineer I Field Support Engineer IV Field Support Engineer III Field Support Engineer II Field Support Engineer I Salary Description $100,000 - $130,000 per year
    $100k-130k yearly 41d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Modesto, CA?

The average technical support engineer in Modesto, CA earns between $71,000 and $155,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Modesto, CA

$105,000
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