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Technical support engineer jobs in Monsey, NY

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  • Medical Support Specialist

    Tandym Group

    Technical support engineer job in Sea Cliff, NY

    A nonprofit organization on Long Island is actively seeking a new Medical Support Specialist to join their growing team in Nassau County. In this role, the Medical Support Specialist will play an integral role in facilitating high-quality care and seamless operations for residents with diverse behavioral and medical needs. About the Opportunity: Schedule: Monday to Friday Hours: 8am to 4pm Responsibilities: Greet and onboard new residents upon arrival at the infirmary Manage clerical duties, including maintaining medical records, preparing reports, processing documentation, handling communications, and updating specific sections of the electronic medical record (EMR) Coordinate tasks related to billing and facilitate referrals through the EMR Communicate with insurance providers to support residents' healthcare needs Assist with prescription requests and oversee nursing schedules Organize transportation arrangements, including those required under 29i medical transportation provisions Facilitate resident admissions and intake processes, ensuring all necessary documentation is uploaded to the EMR Support family and provider interactions, including securing consents and arranging introductory meetings Oversee nursing team schedules, ensuring adequate coverage and filling gaps when needed Plan and schedule medical appointments and coordinate transportation logistics Communicate effectively with families, residents, and care teams to ensure seamless delivery of care Generate reports as needed for resident care and operational requirements Perform other duties, as needed Qualifications: Demonstrated commitment to Trauma-informed, Person-centered Care principles Solid understanding of the needs of Vulnerable populations, including individuals with autism, developmental disabilities, and complex medical needs Proficiency in digital tools, including the Microsoft Office suite and EMR systems Dedication to anti-racist principles and fostering diversity, equity, and inclusion Compliance with health and safety requirements, including immunizations or proof of immunity as mandated by New York State Public Health Law and related regulations Desired Skills: Associate's and/or Bachelor's Degree
    $40k-70k yearly est. 3d ago
  • Help Desk Technician (Part-Time) (Anticipated)

    Fair Lawn Public Schools 3.7company rating

    Technical support engineer job in Fair Lawn, NJ

    Help Desk Technician (Part-Time) (Anticipated) JobID: 1329 Technology/Help Desk Technician Additional Information: Show/Hide HELP DESK TECHNICIAN (HOURLY/PART-TIME) (Anticipated) 2025-2026 SCHOOL YEAR DISTRICT We are presently accepting applications for the following position: HELP DESK TECHNICIAN (HOURLY/PART-TIME) QUALIFICATIONS: * High school diploma or equivalent * Associate's degree or higher in Information Technology or related field, preferred * Previous experience in a help desk or technical support role, preferably in an educational environment * Strong knowledge of Windows and Google Chromebook operating systems * Familiarity with common software applications such as Microsoft Suite, Google Workspace, and educational software * Basic understanding of networking concepts (LAN, Wi-Fi, IP addressing) * Excellent problem-solving skills and attention to detail * Strong verbal and written communication skills * Ability to work effectively with diverse users, including students and staff of all technical skill levels * Ability to prioritize tasks and manage time effectively in a fast-paced environment * Commitment to maintaining confidentiality and data security * Knowledge of classroom technologies such as interactive whiteboards, Chromebooks, and tablets * Preferred basic understanding of cybersecurity best practices Hourly Rate: $23.00 Hours per week: maximum 29.5 This is a part-time position that does not include benefits. Fair Lawn Public School District is an Equal Opportunity Employer. If you are interested in applying, please apply through this link *****************************************************
    $23 hourly 13d ago
  • In Office Position for an Experienced MSP IT Support Specialist

    Delaney Computer Services

    Technical support engineer job in Mahwah, NJ

    Are you a skilled IT professional who thrives in hands-on environments and isn't afraid to get your hands dirty solving real-world problems? Delaney Computer Services, a leading MSP in Northern New Jersey, is looking for an MSP IT Support Specialist to join our dynamic team. This in-office position requires someone who's ready to tackle everything from troubleshooting complex IT issues to physically racking and stacking network equipment, performing meticulous cable management, and handling on-site client challenges-even on short notice. If you're adaptable, proactive, and confident enough to de-escalate frustrated clients or assertively guide high-level executives to comply with security protocols, this is the role for you. We're seeking someone who's eager to ramp up their career, not coast, and who thrives in both team settings and independent problem-solving scenarios. If that's you, let's talk! Responsibilities for MSP IT Support Specialist Provide Exceptional IT Support: Deliver timely and effective technical assistance for hardware, software, and network-related issues in both remote and on-site environments. Support Privilege Access Management Systems: Troubleshoot and resolve conflicts stemming from restricted user permissions, ensuring compliance with cybersecurity protocols. Manage VoIP Systems: Configure, troubleshoot and support Vonage Business VoIP systems, including advanced features and call quality optimization. Assist with Self-Service Password Reset (SSPR): Guide users in setting up and utilizing self-service password reset tools, resolving related technical issues as needed. Enforce and Educate on Cybersecurity Policies: Address user resistance to security measures such as MFA, restricted app use, and compliance-based restrictions, while explaining their importance in maintaining a secure IT environment. Troubleshoot Network and Connectivity Issues: Diagnose and resolve Wi-Fi, LAN, and WAN connectivity problems and manage firewalls, switches, and other network hardware. Resolve Hardware and Peripheral Issues: Address computer performance concerns, resolve printer and scanner issues, and perform necessary hardware repairs or replacements. Handle Malware and Threat Mitigation: Detect, remove, and educate users on avoiding cybersecurity threats such as phishing, ransomware, and malware. Support Email and Collaboration Tools: Troubleshoot and resolve issues in Microsoft 365, including Outlook, Teams, SharePoint, and other collaboration tools. Deliver On-Site Support as Needed: Visit client locations to handle more complex issues or installations, ensuring optimal performance and strong client relationships. Physical Work and On-Site Installation: Must have the ability and willingness to perform hands-on tasks such as racking and stacking network equipment, servers, and other hardware. This includes physical labor like lifting equipment (up to 50 lbs), cabling, and ensuring proper hardware installation in client environments. Candidates should be comfortable with physically demanding work and capable of tackling on-site challenges with confidence and professionalism. Demonstrated ability to perform clean and organized cable management during desktop setups, network installations, and other hardware deployments. Attention to detail is essential to ensure cables are properly routed, labeled, and secured for both functionality and aesthetics. Maintain Client Satisfaction: Communicate technical solutions clearly, de-escalate user frustrations, and ensure that clients feel supported and informed. Document and Improve Processes: Create detailed records of support requests and contribute to improving IT support workflows and user education resources. Additional Expectations Conflict Management: Must be able to handle user frustrations calmly and professionally, addressing issues without deferring to management unnecessarily. Proactive Problem Solving: Anticipate client needs and prevent recurring issues through proactive measures. Real-World Experience: Demonstrate hands-on expertise in IT support with an understanding of privilege access management, VoIP systems, and cybersecurity best practices. Preferred qualifications: MS-102 | Microsoft 365 Certified: Administrator Expert - Certifications Cisco CCNA / A+ Security Plus Working understanding of basic cybersecurity principals Experience with Active Directory, Azure Active Directory, and Group Policy. Knowledge of Microsoft Powershell Scripting Knowledge of networking principles and protocols. Knowledge of physical low-voltage cabling principals Familiarity with professional services automation (PSA) software. Requirements Certifications: Microsoft 365 Certified: Fundamentals - Certifications | MS900 Microsoft 365 Certified: Administrator Associate (MS-102) - Highly Preferred Technical Skills: Expertise in Microsoft 365 (Exchange, Teams, SharePoint, OneDrive). Experience with Privilege Access Management platforms and VoIP systems (Vonage Business preferred). Strong knowledge of cybersecurity best practices (MFA, DNS filtering, BYOD policies). Networking troubleshooting skills (Wi-Fi, firewalls, switches). Professional Experience: 3-4 years in an MSP or similar IT support environment. Hands-on troubleshooting of hardware, software, and networking issues. Client-facing experience with conflict resolution skills. Soft Skills: Strong communication and ability to explain technical concepts clearly. Confidence to resolve issues independently without frequent escalation. Calm under pressure and effective in de-escalating difficult situations. Other Requirements: Valid driver's license with a clean driving record (for occasional on-site visits). Must be able to lift 50Lbs. No criminal record (background check required). 100% Willingness to work in-office full-time with flexibility for on-site support and light travel if necessary. Benefits 401K with a generous company match of 4% of your pre-tax salary deferral to help you save for your retirement Company Profit Sharing Program Paid Time Off to ensure you have time to rest, recharge, and spend time with your loved ones Blue Cross Blue Shield Health Insurance coverage Dental and Vision plan Optional Supplemental Insurance Plans, including Life Insurance Dog-Friendly Office - If approved, you can even bring your furry friend to work with you to make your workday more enjoyable and stress-free.
    $51k-89k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist

    Cibo Vita 3.9company rating

    Technical support engineer job in Totowa, NJ

    Cibo Vita Inc. is a fast-growing manufacturer of healthy snack products, dedicated to innovation, quality, and excellence. As we expand our operations, we're seeking a dependable and tech-savvy IT Support Specialist to provide front-line technical support to both office and production teams. Position Summary: The IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, and software. This individual will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. The role will support both corporate users and manufacturing floor systems. Requirements Qualifications: Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent work experience). 2+ years of IT support experience in a business or manufacturing environment. Strong knowledge of Windows 10/11, Microsoft Office 365, and general PC troubleshooting. Basic understanding of networking concepts (IP, DNS, DHCP). Experience with Active Directory, printers, scanners, and hardware peripherals. Familiarity with ticketing systems (e.g., Freshdesk, Zendesk, or similar). Preferred Qualifications: Experience in a manufacturing or warehouse IT support role. Microsoft certifications (e.g., MTA, MCP) or CompTIA A+/Network+ are a plus. Benefits Medical, dental, and vision insurance 401(k) Paid time off and holidays Training and professional development opportunities A positive and team-oriented work culture
    $57k-101k yearly est. Auto-Apply 60d+ ago
  • IT Help Desk Support - Level II

    K2 Staffing, LLC

    Technical support engineer job in Roseland, NJ

    Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $51k-89k yearly est. 14d ago
  • IT Help Desk Support - Level II

    K2 Staffing

    Technical support engineer job in Roseland, NJ

    Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ
    $51k-89k yearly est. 5d ago
  • IT Support Specialist - On Site

    Kyndryl Holding Inc.

    Technical support engineer job in Bogota, NJ

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills and Experience * Proven knowledge and experience in trouble-shooting, switching, and routing * 2+ years of working experience in Networking * Minimum CCNP certification or equivalent knowledge * Experience with Network security, WAN * Working knowledge of ITIL Preferred Skills and Experience * Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX * Experience with Ansible automation Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
    $51k-89k yearly est. 13d ago
  • Assistant Media & Technology Support Manager (76006)

    Iona College 4.3company rating

    Technical support engineer job in New Rochelle, NY

    The Associate Media and Technology Support Manager play a key role in supporting academic and administrative technology services across campus. This position assists in managing daily operations related to classroom technology, media services, and end-user support. The Associate Manager also contributes to the planning, deployment, and adoption of new tools-including emerging technologies such as AI-to enhance teaching, learning, and university operations. Media & Classroom Technology Support * Oversee the maintenance, setup, and support of AV systems in classrooms, conference rooms, and event spaces. * Coordinate troubleshooting and support for classroom technology and hybrid teaching solutions. * Support lecture capture, live streaming, and video conferencing platforms (e.g., Zoom, MS Teams). * Serve as a point of contact for academic departments on instructional technology and AV needs. * Provide training and guidance to faculty and staff on the effective use of media and digital tools. * Assist with planning and implementation of classroom technology upgrades. * Work closely with AV vendors to ensure that break-fix SLAs are being met. * Document ongoing classroom technology issues and assist with rescheduling of rooms. Help Desk & Desktop Support * Assist in supervising help desk operations, ensuring timely and effective resolution of technical issues. * Support ticket triage, escalations, and root cause analysis. * Deploy computers to new hires and assist with computer refreshes. * Train and mentor student workers or entry-level support staff. Media Technology & Event Support * Oversee the planning, deployment, and technical support of media technology for university events, classrooms, and special functions. * Manage the reliable operation of audiovisual systems, video conferencing platforms, lecture capture, and live streaming equipment across campus venues. * Coordinate with Media and Technology support team to deliver high-quality support for academic lectures, administrative events, student programs, and hybrid engagements. * Lead the team responsible for on-site setup, real-time troubleshooting, and post-event follow-up. * Maintain awareness of emerging media and presentation technologies to ensure the university remains innovative, competitive, and equipped to meet evolving academic and event delivery needs. Research & Special Projects * Conduct research and evaluate emerging technologies to support institutional goals. Lead or participate in special projects and strategic initiatives as assigned by IT leadership, contributing technical expertise and project management support as needed. * Other duties as assigned.
    $74k-93k yearly est. 11d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support engineer job in Newark, NJ

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $64k-90k yearly est. 7d ago
  • All Season Power: IT Junior Help Desk Support

    The Fesco Group 4.6company rating

    Technical support engineer job in Jersey City, NJ

    Job Description All Season Power (licensee of Snow Joe, and Jetson brands) is a manufacturer and eCommerce business for state-of-the-art, battery-powered lawn & garden equipment (i.e. lawn mowers, power washers, snowblowers, etc.; *************** ), as well as e-bicycles, hover-boards and scooters (********************** looking for a skilled and motivated IT Junior Help Desk Support to join our growing team in Jersey City. In this role, you'll install, maintain, and support computer systems and networks, ensuring reliability and performance across the organization. You'll also train and assist staff in effectively using our IT infrastructure. We value individuals who are passionate about technology, resilient in the face of challenges, and committed to professional growth and continuous learning. Role Overview We're seeking someone with a solid 2-3 year career foundation in IT help desk / technical support. This is a junior, entry level role with significant career growth potential. Someone who is looking for an exciting career in IT within our growing consumer products company. We need this individual to have strong communications skills and a high level of customer service. You'll need excellent troubleshooting & multitasking skills, attention to detail, and a proactive mindset to anticipate and solve IT issues before they become critical. Must have 2-3 years of professional work experience as an IT Help Desk professional within a company that has 100 or more employees. Must have a strong knowledge of Microsoft software, computer hardware and Apple / Mac products. Must have a 4-year college degree in information technology / computer science or related field. Fully on-site role (9am - 6pm, M-F) in Jersey City headquarters location. Primary job duties: Configure workstations and peripherals (computers, routers, printers, etc.). Install, manage, and support VoIP systems, company mobile devices, and phones. Perform regular inspections, maintenance, and repairs of computer hardware. Support network operations (especially for operational systems, e.g. warehouse setups) Manage IT inventory: order parts, track cost efficiency, and maintain stock levels. Install and configure software and systems following company standards and policies. Develop and maintain local area networks for optimal performance and security. Ensure data privacy and network security protocols are adhered to. Provide training and support to end users on new systems and software. Plan and execute scheduled system upgrades and maintenance activities. Troubleshoot hardware and software issues; repair or replace components as needed. Maintain accurate documentation of updates, repairs, and maintenance tasks. Monitor equipment levels and order supplies before shortages occur Certifications such as CompTIA A+, Microsoft Certified IT Professional, or equivalent are a plus. What We Offer โ€ข Competitive compensation and benefits. โ€ข Company contributions toward health coverage for you and your family, with plan options. โ€ข Incremental paid time off (PTO) based on tenure. โ€ข Paid holidays. โ€ข Modern, open-concept workspaces that promote collaboration. โ€ข Employee discounts on company products. โ€ข Support for commuting via benefit contributions. If you're ready to drive impact in a fast-paced, forward-thinking environment, we'd love to have you on our team! Powered by JazzHR ORDhiOAgGD
    $43k-84k yearly est. 27d ago
  • Help Desk Technician

    Psfcu Careers

    Technical support engineer job in Fairfield, NJ

    Polish & Slavic Federal Credit Union is committed to supporting our employees' overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also have a generous Paid Time Off policy including Vacation, Personal and Sick Time, as well as, a Birthday Day off. Core Responsibilities: Act as a 1 st level support for the IS&T Help Desk. Provides basic technical support for all systems users. Administers user id's, passwords, privileges for various systems. Order new equipment and manage service calls for maintenance and repair. Maintain asset management system and all hardware/software inventories on Help Desk system. Maintains inventory related to all telecommunications, ie: lines (voice & Data), equipment, invoices, accounts, etc. Manages department problem logs for tracking and reporting. Tracks all requests and provides report summaries to department manager. Provides departmental administrative support, including typing reports and correspondence, organizing and maintaining files, taking telephone calls and messages. and answering questions within his or her knowledge. Frequent telephone contact requires the exercise of a high degree of tact and cooperation. Any other duties or responsibilities, as required or assigned. Requirements: High school education or equivalent. Business or college courses preferred Must have advanced PC experience: MS/Office products preferred. Technical background desirable Pay: $20.00 - $27.03 per hour AN EQUAL OPPORTUNITY EMPLOYER
    $20-27 hourly 45d ago
  • Technology Support Senior Specialist

    JPMC

    Technical support engineer job in Jersey City, NJ

    Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Senior Specialist at JPMorgan Chase in Corporate Data Center Services Team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. Job responsibilities Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues Required qualifications, capabilities, and skills 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks Experience with live chat, incident/service request management, and runbooks for system issue resolution Baseline knowledge of operational management and excellence Proven ability to balance tasks while documenting outcomes Preferred qualifications, capabilities, and skills Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems Ability to document issues, procedures, and root cause analysis
    $51k-89k yearly est. Auto-Apply 60d+ ago
  • Tech Support Specialist

    SF Staffing Solutions

    Technical support engineer job in Jersey City, NJ

    Manage the network environments utilizing all prescribed utilities and tools to ensure a high level of service availability. -Adheres to set technical and administrative procedures/practices utilizing prescribed utilities and tools. -Escalates in accordance with set policies and procedures. -Works with domestic and international service providers/carries to resolve communications problems. -Bypasses or restores defective components under the guidance of senior staff members. -Initiates back-up scenarios for failed services when applicable. -Identifies and resolves data communications protocol problems. Manage the network environments utilizing all prescribed utilities and tools to ensure a high level of service availability. -Adheres to set technical and administrative procedures/practices utilizing prescribed utilities and tools. -Escalates in accordance with set policies and procedures. -Works with domestic and international service providers/carries to resolve communications problems. -Bypasses or restores defective components under the guidance of senior staff members. -Initiates back-up scenarios for failed services when applicable. -Identifies and resolves data communications protocol problems. Skills: Understanding of network topologies -Hands-on experience with Routers, Switches, and Multiplexing, etc/ -Basic understanding of protocol operation including host-to-host communications, data transfer, routing strategies, and network management. -Fundamental understanding of network/application protocol operation. Install, configure, and support Microsoft Windows servers and workstations. Education: BA or BS Skills & Requirements Skills: Understanding of network topologies -Hands-on experience with Routers, Switches, and Multiplexing, etc/ -Basic understanding of protocol operation including host-to-host communications, data transfer, routing strategies, and network management. -Fundamental understanding of network/application protocol operation. Install, configure, and support Microsoft Windows servers and workstations. Education: BA or BS
    $51k-89k yearly est. 60d+ ago
  • Production Support Technician

    Artech Information System 4.8company rating

    Technical support engineer job in East Hanover, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description โ€ข Ensure accurate SAP inventories are maintained for all components. โ€ข Proper status segregation and storage of media lots. โ€ข Support the maintenance of an โ€œaudit readyโ€ state of the ISO 8 Area โ€ข Timely response to all module requests. โ€ข Batch Records are properly kitted and staged based on production schedule. โ€ข All gowning materials in the ISO 8 area are maintained to adequate levels. โ€ข ISO 8 area has ample supply of non-inventory items โ€ข Logbooks entries are clear and complete. โ€ข Kanban system is utilized to ensure FIFO โ€ข Equipment cleaning is performed as required โ€ข Ensure Batch records are reviewed and corrected in a timely manner. Qualifications Skills: โ€ข 1-3years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. โ€ข SAP knowledge preferred Qualifications: โ€ข Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. โ€ข Must be well organized, flexible and work with minimal supervision. โ€ข Ability to lift up to 50 lbs. โ€ข Alternate shifts, weekends and overtime will be required โ€ข Requires handling of chemicals such as corrosives, solvents & bio-hazardous Education: โ€ข High School Degree or GED equivalent. Additional Information For more information, Please contact: Sneha ************
    $77k-114k yearly est. 60d+ ago
  • IT - 1311

    Lancesoft 4.5company rating

    Technical support engineer job in White Plains, NY

    Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.
    $55 hourly 43d ago
  • Server & Network Administrator - Bilingual (English/Korean)

    Woongjin

    Technical support engineer job in Ridgefield Park, NJ

    For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description The Server and Network Administrator works closely with the customers, developers, and application operators and is responsible for creating direction, planning, implementing, and managing servers and networks to facilitate and support the application developers and maintenance personnel. Provide guidance and mentorship to the development and operations teams, offering a high level of support and best practice knowledge to application administrators and developers. The Server and Network Administrator is responsible for ensuring high levels of uptime and availability, and in addition, evaluates and advises on all technology components, such as software and hardware capabilities for servers, networks, systems, and applications. Responsibilities: Lead the integration of various complex enterprise-level servers and networks Manage and administer servers and networks to ensure system integrity Plan, design, and implement identified special technology projects Installing, configuring, and maintaining network hardware (like routers, switches, and firewalls) and software, ensuring network security and performance, troubleshooting connectivity issues, managing user accounts and permissions, performing backups and disaster recovery, and documenting network systems Oversee the evaluation of system and network performance and recommend improvements Coordinate the troubleshooting and support calls with internal software engineers and application operators Manage the preparation of technical and functional documentation for required systems Implement all servers and network hardware, and system-related security patches and OS upgrades when it is needed Apply the configurations and security patches to all network devices, such as the routers, firewalls, and switches Coordinate the completion of Standard Operating Procedures for relevant servers, network hardware, and systems Perform root cause analysis of complex server system problems and provide corrective action Proactively monitor backups and server logs Work through alerts raised by alert software for proactive fixing Work with a change control policy on any changes Compile daily, weekly, and monthly reports for the corresponding team leader Execute duties in accordance with ITIL framework guidelines Participate in regular and irregular customer/staff meetings, staff training programs, and supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested Work with the IT Manager to identify single points of failure and to work out Disaster Recovery plans Make recommendations to the team leader for improving systems and processes Stay abreast of the latest technology and work with the team leader on potential upgrades Perform and support other tasks as identified by the Technology Manager Salary: $65,000 - $68,000/yr. (D.O.E) Qualifications Bachelor's degree in computer science, engineering, or a related field No limitation to work in the United States without a visa sponsorship 5+ years of server & network admin experience Extensive knowledge and hands-on experience in Windows, Linux, and UNIX operating systems Extensive knowledge and hands-on experience in managing servers and networks in cloud and virtual machine environments Strong knowledge of network hardware and software (routers, switches, firewalls, VPNs, VDI, MPLS) Proficiency in network monitoring tools and troubleshooting methodologies Understanding of network security best practices Excellent problem-solving and analytical skills Familiarity with different types of networks, including LANs, WANs, VPN, MPLS, VDI, and cloud-based systems Solid knowledge of performance Improvement best practices Willingness to build professional relationships with staff and customers Professional certification, such as CISSP, CCNA, or CCNP Excellent communication, motivational, and interpersonal skills Prefer a Korean English bilingual, but not mandatory Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***
    $65k-68k yearly 60d+ ago
  • IT Technical Support Specialist

    Broad Management Group LLC 4.0company rating

    Technical support engineer job in Montvale, NJ

    Job DescriptionDescription: The IT Technical Support Specialist provides day-to-day technology support to corporate staff and remote property teams across multiple states. This role is responsible for troubleshooting hardware and software issues, supporting property management systems, ensuring smooth onboarding of new employees, and maintaining a reliable and secure IT environment for a fast-growing property management company. This is an on-site role in our Montvale, NJ corporate office. Key Responsibilities Provide first-level and second-level support for corporate and property-level employees via phone, email, remote desktop, and in person. Install, configure, and maintain hardware, software, and peripherals. Maintain ticketing system, ensuring issues are tracked, updated, and resolved in a timely manner. Assist with user account creation, access permissions, password resets, and troubleshooting. Assist with basic network troubleshooting (Wi-Fi, VPN, routers, switches, firewalls). Support VoIP systems and phone setup for corporate and property offices. Coordinate with vendors for internet service, equipment repairs, and hardware replacements. Help maintain IT inventory, asset management, and equipment deployment. Prepare and set up workstations for new hires (computers, phones, credentials, system access). Conduct brief IT orientations for new employees. Ensure proper deactivation of user accounts and return of company equipment. Support IT security procedures, including MFA, antivirus, updates, and access controls. Assist in implementing cybersecurity best practices across corporate and property locations. Maintain documentation of IT processes, troubleshooting guides, and equipment logs. Work Environment Full-time, on-site role in Montvale, NJ corporate office. Occasional travel to local property sites as needed (rare). Some after-hours support may be required for urgent issues. #OFFICE25 Requirements: Qualifications Required 3 + years of IT support experience, preferably in a multi-site or customer-facing environment. Strong knowledge of Windows 10/11, Microsoft 365, and common business applications. Experience with help desk ticketing systems and remote support tools. Ability to troubleshoot hardware, software, and basic network issues. Excellent communication, patience, and customer service skills. Ability to multitask and prioritize in a fast-paced environment. Preferred Experience in property management or real estate industry (a plus). Familiarity with property management software (Rent Manager, Yardi, AppFolio, etc.). Basic understanding of networks, Wi-Fi, switches, and VPN environments. A+/Network+ certifications or related training. Key Attributes Strong problem-solving and critical thinking skills. Professional, dependable, and responsive. Comfortable supporting both technical and non-technical users. Team-oriented with a service-first mindset. Organized, detail-oriented, and proactive.
    $36k-46k yearly est. 25d ago
  • Jr. Systems Engineer - Dedicated

    Atlas Technica

    Technical support engineer job in Greenwich, CT

    Systems Engineer (Dedicated) Reports to: Client Technology Manager Status: Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. Responsibilities: Perform IT Support services to users onsite Use of a ticketing system to manage support queries Maintain documentation and comply with rules and guidelines of the organization ยท Adherence to strict change control procedures Requirements: The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration) End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting Strong verbal and written communication skills, responsibility, and follow-through Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy Basic understanding of networking concepts Periodic travel to customer office locations within the metropolitan area will be required The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. Desirable Qualities: Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Experience working in an MSP environment Support of Sophos or similar product for endpoint threat management Basic understanding of virtualization platforms such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $53k-74k yearly est. 60d+ ago
  • Jr. Systems Engineer

    Network Doctor

    Technical support engineer job in Englewood Cliffs, NJ

    Job Details Headquarters - NJ - Englewood Cliffs, NJ Internship $20.00 - $20.00 Hourly Up to 25% Professional ServicesDescription We are looking for individuals with a passion for technology and the desire to work in a team environment with many talented technology professionals. Network Doctor is an IT managed services firm where company culture and teamwork is a part of our DNA. Successful interns will develop a tremendous amount of real-life experience in network administration, technology solutions, client communications, and business automation. Our firm provides IT support for businesses in the NY-metro area, working with hundreds of businesses across a diverse range of industries. Internships typically run +/-6 months. Employment opportunities may ensue depending on your success in the position and employment availability at the end of the internship period. The candidate should be a motivated individual looking to work in a fun, young and fast-paced atmosphere. Responsibilities will be diverse and require personal judgment. The future team member would work from our Englewood Cliffs, NJ office daily and when needed travel onsite to our clients. Job Responsibilities and Duties Provide technical support to clients via phone, email, via remote assistance as well as onsite. Assist with the installation, configuration, and maintenance of hardware and software systems. Monitor and troubleshoot client networks, servers, and infrastructure components. Collaborate with senior engineers to implement IT solutions tailored to clients' needs. Assist with documentation, including network diagrams, system configurations, and client communications. Participate in team meetings, training sessions, and professional development activities. Qualifications This job absolutely requires the following - do not apply if you don't have: Strong interest in IT, networking, and systems administration. Basic knowledge of Microsoft Windows Server, Active Directory, and Office 365. Familiarity with networking concepts (TCP/IP, DNS, DHCP). Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work well independently and as part of a team. Must be organized, detail oriented, and responsible You're probably right for this job if you have: Pursuing a Bachelor's degree in Computer Science, Information Technology, or related field. Industry certifications like CompTIA A+, Network+, Microsoft AZ-900. Customer service experience
    $20-20 hourly 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support engineer job in Jersey City, NJ

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $64k-90k yearly est. 7d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Monsey, NY?

The average technical support engineer in Monsey, NY earns between $58,000 and $110,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Monsey, NY

$80,000
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