Technical support engineer jobs in Mount Vernon, NY - 1,633 jobs

Hi, 🚀 New Opportunity - Desktop Support Specialist🚀 We're working with a leading global tech organization that is looking for an experienced Desktop Support Engineer to join their team in Midtown, Manhattan, NY. Job Title: Desktop Support Specialist Location : Midtown, Manhattan, NY Overview We are looking for a dedicated and proactive Desktop Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Provide deskside and remote technical support for desktops, laptops, printers, and other peripherals. Perform OS installations, upgrades, and troubleshooting for Windows and Mac environments. Manage software deployments, patching, and updates using SCCM, Intune, or Ivanti. Diagnose and resolve hardware, software, and network connectivity issues efficiently. Support Active Directory, user account management, and access permissions. Configure and maintain VPN, DHCP, DNS, and TCP/IP settings for seamless network operations. Assist in system imaging, migration, and data backup/recovery. Provide support for mobile devices and MDM platforms such as Microsoft Intune. Collaborate with other IT teams to escalate and resolve advanced technical issues. Maintain accurate records of incidents and resolutions using ServiceNow or other ITSM tools. Manage IT assets and ensure inventory accuracy and compliance with company standards. Technical Skills Desktop and Deskside Support Windows OS, mac OS, and Microsoft Office Suite SCCM / Intune / Ivanti Active Directory, DHCP, DNS, and VPN Mobile Device Management (MDM) ServiceNow / Help Desk Systems Troubleshooting and Root Cause Analysis Hardware and Peripheral Setup (Printers, Laptops, Desktops, Servers) Backup and Data Recovery Solutions Software Installation & Operational Testing Qualifications & Skills 2 years of experience in desktop or IT support roles. Strong troubleshooting and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Relevant certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.) are a plus Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus. Why Apply? This is a fantastic chance to work on a high-profile project in Midtown, Manhattan, NY.

Who is Recruiting from Scratch Recruiting from Scratch is a specialized talent firm dedicated to helping companies build exceptional teams. We partner closely with our clients to deeply understand their needs, then connect them with top‑tier candidates who are not only highly skilled but also the right fit for the company's culture and vision. Our mission is simple: place the best people in the right roles to drive long‑term success for both clients and candidates. Location New York, NY (Onsite 5 Days/Week) Company Stage of Funding Series E, Venture‑Backed Office Type Onsite Salary $120,000 - $200,000 USD Company Description We're representing a fast‑growing AI company transforming how housing and healthcare organizations operate. Their platform integrates deeply into existing workflows to automate communication, reduce manual work, and streamline critical processes like appointment scheduling, leasing, maintenance coordination, and more. They recently raised a $250M Series E led by Andreessen Horowitz, fueling rapid expansion as they continue to scale AI solutions across essential industries. What You Will Do As a Forward Deployed Engineer, you'll sit at the intersection of engineering, product, and customer operations. You'll manage new product launches, work directly with clients and internal teams, and ensure deployments run smoothly while continuously improving systems through data‑driven insights. Key Responsibilities Program manage product launches and lead internal product knowledge sessions. Build enablement materials and train internal and client teams on new features. Use SQL and BI tools to monitor product health and resolve configuration issues. Partner across Support, AI Ops, Product, and Engineering to improve product performance. Act as Voice of the Customer, synthesizing feedback from support tickets, user sessions, surveys, and client conversations. Conduct discovery sessions with new clients to understand needs and ensure successful implementation. Move quickly and operate autonomously in a high‑intensity, fast‑growing environment. Ideal Candidate Background 3+ years of experience in an early‑stage startup or operational/generalist role. Demonstrated success launching or supporting software products with real business impact. Strong SQL and data analysis proficiency. Comfortable working in ambiguity and solving problems independently. High ownership mentality with a bias toward action. Excellent communication skills across technical and non‑technical teams. Willingness to work onsite at the NYC HQ 5 days/week. Preferred Experience in product management, customer success engineering, or technical consulting. Familiarity with AI products, SaaS platforms, or enterprise integrations. Strong analytical skills with ability to turn insights into actionable product improvements. Compensation and Benefits and Other Things Base Salary: $120K-$200K Equity included 100% employer‑paid Medical, Dental, Vision Fully paid parental leave 401(k) plan Commuter benefits & monthly fitness stipend Unlimited vacation + paid holidays Catered lunch, stocked office kitchen, and regular company events Relocation assistance available Salary Range: $120,000-$200,000 base. #J-18808-Ljbffr

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: NYC Office (4 days/week required) Position Summary: The IT Help Desk Asset Technicianassistsin managing our ticketing system, MDM software, and all IT equipment tracking/deployment. Position Responsibilities: Manage all IT Asset inventory, tracking all in office/deployed equipment using IT Asset management programs Maintain all IT assets through device life cycle, processing replacements/returns of all broken/outdated hardware across the company Collaborate with HR team to retrieve equipment from Collaboratewith internal partner teams toidentifycompliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows;identifyand present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasingandretrieving ofequipment,upgrades,asset tagging,etc. Promptly respond to user requests via ticketing system/phone calls/IM Assistusers with access/system issues Write and update documentation for user reference Help build andestablishprocedures for newly established team Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Required Qualifications: 2+Yearsexperiencein a Help Desk role (preferably in a medium or larger company) Acustomer-orientedapproach to problem resolution Experience maintaining IT Assets within asset management software Process, intake, and manage hardware repairs Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT "future onsite" roles only) Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************

At Stigg, we're reinventing how software companies manage pricing and packaging, making it effortless, flexible, and developer-first. We're building for builders: the engineering and product teams shaping the next generation of SaaS. Trusted by companies like Miro, Webflow, PagerDuty, Upwork, Qlik, and Productboard, Stigg helps high‑scale teams turn monetization into a growth engine instead of a bottleneck. Now we're looking for a hands‑on and customer‑focused Forward‑Deployed Engineer who thrives at the intersection of product, code, and customer. If you love combining engineering depth with hands‑on impact, this role will excite you - you'll work directly with leading SaaS companies, guiding them from sandbox to production and seeing your code ship live in days, not months. You'll alternate between building integrations, solving open‑ended problems, and shaping Stigg's product based on real‑world customer needs. What you'll do You own the most critical milestone: production go‑live. You work directly with customers and see your solutions in action. You unstick revenue instead of waiting on backlogs. You join a team that treats post‑sales as a revenue engine, not a cost center. You'll build deep, hands‑on experience with real customer systems while shaping how modern SaaS companies launch and monetize. Who you are Lead post‑sales implementations from sandbox to production. Partner directly with customers to architect solutions, unblock integrations, and accelerate time‑to‑value. Collaborate with Technical Account Managers (TAMs) to ensure smooth onboarding, training, and long‑term success after go‑live. Design and implement integrations using Stigg's SDKs, APIs, webhooks, and usage models. Build and maintain migration scripts, wrappers, and internal tooling to unblock go‑lives. Troubleshoot and debug complex customer issues, collaborating with R&D when needed. Document integration patterns and best practices to scale future deployments. Partner cross‑functionally with Product, Engineering, and GTM teams to surface real‑world feedback that shapes our roadmap. Requirements 3+ years in software engineering, ideally in a start‑up or fast‑paced environment. Fluency across multiple stacks (Node.js, Java, Ruby, Python, TypeScript, React, etc.). Experience with APIs, SDKs, auth flows, or billing/entitlement systems. Strong understanding of cloud and distributed systems. High empathy for customers. Clear communicator who bridges technical and business teams. Bonus: background in SaaS monetization, feature flags, or observability tools. How We Measure Success Fast, reliable customer go‑lives from kickoff to production. Escalations handled proactively by the FDE team. High customer satisfaction post‑implementation. Why You'll Love Working at Stigg Stigg is transforming how modern software companies sell and monetize. Our APIs power the monetization infrastructure behind some of the fastest‑growing SaaS products in the world. Joining now means joining the core team that will shape the category, and the conversations driving it. You'll have real ownership, creative freedom, and a front‑row seat to how the world's best software companies think about pricing, packaging, and go‑to‑market. Benefits Stock options, competitive salary, latest MacBook Pro, amazing dog‑friendly office, and great team vibes. Office / Remote We work mostly together at the office to foster collaboration and creativity. This role is based in our Williamsburg, New York office, with 4 days a week on‑site and flexibility for 1 remote day. We're happy to help with commute, workspace setup, and anything else that helps you feel at home. Join us as a Forward Deployed Engineer and partner with customers to design, build, and roll out monetization that works - end to end. #J-18808-Ljbffr

Our Mission Reflection's mission is to build open superintelligence and make it accessible to all. We're developing open weight models for individuals, agents, enterprises, and even nation states. Our team of AI researchers and company builders come from DeepMind, OpenAI, Google Brain, Meta, Character.AI, Anthropic and beyond. Role Overview We're looking for a core member of Reflection's Applied AI team to drive our Forward Deployed Engineering efforts with enterprise customers. This team works hands‑on to translate advanced AI research into high‑impact, real‑world applications. As a Forward Deployed Engineer, you will own the technical strategy and delivery of agentic systems from initial customer discovery through production launch. What You'll Do Partner with Deployment Strategists and Sales to understand enterprise customer needs, architect solutions, and develop transformative agentic applications. Build agentic systems using state‑of‑the‑art models, orchestrating LLM workflows, integrating with enterprise infrastructure, and deploying reliable production systems. Collaborate with research teams to adapt and fine‑tune models for customer‑specific needs. Support end‑to‑end deployments across hybrid environments (public cloud, VPC, and on‑premises), helping ensure scalability, performance, and reliability in production. Contribute to evolving playbooks, processes, and best practices as part of a growing Forward Deployed Engineering organization. What We're Looking For Strong software engineering background with experience shipping production‑grade systems (Python, Typescript) Proven track record of deploying enterprise software in cloud or hybrid environments using modern DevOps practices (Docker, Kubernetes, and CI/CD). Deep understanding of machine learning concepts and hands‑on experience with modern AI stacks, including vector databases, RAG pipelines, agent orchestration, evaluations, and fine‑tuning. 3+ years of software engineering experience delivering AI‑driven enterprise solutions (e.g., Forward Deployed Engineer, Software Engineer, or Applied AI Engineer). Demonstrated ability and interest to work in customer‑facing environments, understanding user needs, architecting solutions for real business problems, and delivering tangible outcomes. Self‑starter with high agency and ownership, excelling in fast‑paced startup environments where playbooks are still being written. What We Offer: We believe that to build superintelligence that is truly open, you need to start at the foundation. Joining Reflection means building from the ground up as part of a small talent‑dense team. You will help define our future as a company, and help define the frontier of open foundational models. We want you to do the most impactful work of your career with the confidence that you and the people you care about most are supported. Top‑tier compensation: Salary and equity structured to recognize and retain the best talent globally. Health & wellness: Comprehensive medical, dental, vision, life, and disability insurance. Life & family: Fully paid parental leave for all new parents, including adoptive and surrogate journeys. Financial support for family planning. Benefits & balance: paid time off when you need it, relocation support, and more perks that optimize your time. Opportunities to connect with teammates: lunch and dinner are provided daily. We have regular off‑sites and team celebrations. #J-18808-Ljbffr

As a Forward Deployed AI Engineer at Charta, you'll play a pivotal role in deploying, customizing, and optimizing cutting-edge generative AI healthcare solutions directly for our clients. At Charta, we're pioneering a transformative approach to healthcare billing through the power of generative AI. Our mission is to revolutionize this critical yet often cumbersome aspect of healthcare, empowering medical billers and coders with tools that elevate their efficiency by leaps and bounds. Our innovative AI technology enables these professionals to operate at an astounding 10x to 100x more efficiently, while significantly reducing operational costs to just 2% of the standard expense. In an industry where the focus should rightly be on patient care and clinical services, Charta steps in to ensure that healthcare providers are unburdened from the complexities of non-clinical operations. Our cutting-edge solutions are designed to handle the intricacies of the revenue cycle, freeing up healthcare professionals to concentrate on what they do best - caring for patients. Our vision at Charta is to create a seamless, efficient, and cost-effective billing process that is invisible yet indispensable. By entrusting us with the operational challenges, healthcare providers can redirect their resources and attention towards patient-centric services, secure in the knowledge that their billing needs are expertly managed. Join us in our journey to redefine healthcare billing, and be a part of a team that's making a tangible difference in the world of healthcare. About the Opportunity As a Forward Deployed AI Engineer at Charta Health, you will be at the forefront of deploying and customizing AI-powered solutions for our clients. You will work directly with healthcare providers to understand their unique challenges and translate them into practical, data-driven solutions using AI and machine learning. This role requires a blend of technical expertise, problem-solving skills, and a strong customer-centric mindset. You will thrive in a dynamic environment, rapidly deploying and iterating on solutions to deliver immediate value. What You'll Do: Collaborate closely with healthcare clients to understand their workflows and identify opportunities to leverage AI and machine learning. Customize and deploy Charta Health's AI-driven platforms to address specific client needs. Rapidly prototype and iterate on solutions, adapting to client feedback and evolving requirements. Break down complex projects into actionable steps and deliver results in ambiguous environments. Explore and integrate a wide range of AI/ML technologies, adapting to the diverse needs of our clients. Provide technical expertise and support to clients, ensuring successful deployment and adoption of our solutions. Work closely with our internal engineering team to provide feedback and contribute to product development. Stay up-to-date with the latest advancements in AI/ML and their applications in healthcare. You'd be a great fit if you have: Proficiency and practical coding skills, with a focus on delivering tangible results. Adaptability and the ability to quickly learn and master new technologies and concepts. A priority on delivering business value over solving purely theoretical challenges. A desire to explore a wide range of technologies and problems, rather than specializing in one area. The ability to thrive in ambiguous environments and rapidly produce results. The ability to excel at breaking down complex projects into actionable steps. Resilience and resourcefulness, allowing you to overcome obstacles and find creative solutions. Ambition and a desire for a high-growth opportunity. Strong emotional intelligence, excellent communication, and interpersonal skills. Excitement about working with external customers and building strong relationships. A genuine interest in the medical field and a passion for improving healthcare. Nice to Have: Experience and/or demonstrated interest in healthcare Proficiency in Python. Experience with Large Language Models (LLMs) and prompt engineering. Experience with neural networks and machine learning What We Offer: Competitive salary and comprehensive benefits package, including health, dental, and vision. Equity & growth opportunities in a fast-growing, innovative tech startup. Ongoing professional development and access to cutting-edge AI and healthcare tools. Lively, in-person work culture at our SF Headquarters or NYC office. $120,000 - $250,000 USD depending on experience + Equity + Benefits Join us in our mission to transform healthcare through innovation! Our Commitment to Diversity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The company Norbert is building autonomous robots that deliver healthcare. Our AI sensing platform mounts on mobile robots and does the work of a care team member-rounding on patients, capturing vitals without contact (FDA-cleared for pulse and respiratory rate, more in the pipeline), running assessments, documenting to the EMR, and escalating when something's wrong. Autonomously. We're not building demos. We're deployed in real facilities today, monitoring hundreds of patients daily. We're solving one of healthcare's hardest problems: a global nursing shortage that will hit 40% by 2030. We're a small, international team backed by top-tier VCs, with offices in Brooklyn and Paris. We ship things that matter. The position We are looking for our lead deep learning engineer to spearhead the development of our groundbreaking sensing technology. What you will do: Design, fine-tune, and deploy computer vision models (YOLO, InsightFace, MediaPipe, facial landmark detection, object tracking, pose estimation) for real-time inference on the edge Optimize models for embedded deployment using quantization, pruning, TensorRT, and NVIDIA Triton Build and maintain MLOps pipelines for model training, validation, and performance monitoring Develop video processing pipelines that integrate with both classical signal processing and ML based vital sign extraction Establish engineering best practices and help reduce technical debt as we scale Contribute to the architecture and implementation of the computer vision stack from research to production What we look for: Master's or PhD degree in Machine learning / Computer vision Strong fundamentals: data structures, CV algorithms, and systems programming Strong C++ skills - this is critical for our edge deployment pipeline Solid Python proficiency for ML experimentation and tooling Ability to work independently, solve complex problems, and drive projects to completion 5+ years experience deploying computer vision models to production, ideally on resource-constrained devices Experience with PyTorch and model optimization for edge AI Proven ability to take models from research to production on embedded hardware Nice to haves: Experience with NVIDIA Jetson platform, TensorRT, or Triton Inference Server MLOps experience (experiment tracking, model versioning, performance monitoring) Experience with sensor fusion (RGB, IR, depth cameras) Background in medical devices, regulated environments, or healthcare applications Experience working in fast-moving early-stage environments What we offer: Real impact: your code provides care for patients today High autonomy and technical ownership - you'll shape our computer vision architecture Work at the intersection of cutting-edge AI, edge computing, and healthcare A talented, excellent, diverse and international team Cutting-edge stack: embedded AI, robotics, LLMs, multimodal sensing Talented, international team tackling meaningful problems in remote patient monitoring Competitive salary and equity Transparent, mission-driven culture focused on continuous learning #J-18808-Ljbffr

Mini-Circuits designs, manufactures and distributes integrated circuits, modules, and sub-systems for high-performance radio frequency (RF) and microwave applications. With design, sales, and manufacturing locations in over 30 countries, Mini-Circuits' products are used in a range of wired and wireless communications applications. Our products are also used in detection, measurement, and imaging applications, including military communication, guidance, and electronic countermeasure systems, commercial, scientific, military land, sea, and aircraft; automotive systems, medical systems, and industrial test equipment. Mini-Circuits sells its products to over 20,000 customers globally through our direct sales force, applications engineering staff, and sales representatives, as well as through our extensive website. Position Summary Design, validate, and scale automated production test systems and robotic device handlers for RF and Microwave components. This role is responsible for enabling standardized architectures, throughput improvement, global alignment, and long-term scalability of automated test processes. Salary Range $100,000 - $125,000 per year Job Function Define, design, and validate standardized robotic test handlers, adaptable across multiple RF product lines. Drive new handler integrations and improvements, document FPY, OEE, and operator experience metrics. Collaborate with global teams (Brooklyn, Florida, India, Malaysia) to ensure alignment, backup-site readiness, and standardized deployment. System Design & Development Analyze test and assembly processes to identify candidates for automation based on capacity, efficiency, and process control needs. Develop scalable, modular designs for automated handlers, including mechanical, electrical, vision, and control systems. Specify and integrate sensors (vision, position, presence), robotic arms, conveyors, and fixturing for precision RF component handling. Incorporate RF test-specific requirements (grounding, thermal, high-frequency probing, shielding). Prepare proposals, resource/budget estimates, and project plans for new automation initiatives. Lead cross-functional reviews and maintain stakeholder communication from concept to qualification. Manage vendor engagement, procurement, build, and qualification of handler systems. Documentation & Training Create system specifications, qualification/buy-off plans, operation and maintenance procedures. Train users and support personnel on deployed automation platforms. Drive continuous improvement in throughput, FPY, reliability, and maintainability. Track and implement engineering changes and upgrades into future designs. Stay current with emerging automation technologies (vision, robotics, motion systems, AI-driven inspection) and evaluate for Mini-Circuits applications. Qualifications BS/MS degree in Mechanical, Electrical, Mechatronics, or Control Systems Engineering. Minimum 5 years of relevant experience. Experience with robotic systems, automated handlers, or precision motion/vision-based automation. Familiarity with high-mix/low-to-medium volume manufacturing environments. Controls programming experience (PLC, microcontrollers in C/C++, or equivalent). Data collection and analysis skills (Excel, JMP, Python). Preferred Knowledge Experience with automated inspection systems (AOI, Keyence, Cognex vision). Knowledge of RF test process requirements and challenges. Conveyor/robot integration, pneumatic actuators, precision fixturing. Understanding of Lean Manufacturing, OEE analysis, and ROI calculations. Exposure to manufacturing ERP and PLM systems (SAP, Arena PLM, etc.). Skills Strong communication and documentation skills. Ability to lead cross-functional teams and vendor collaborations. Capable of balancing hands‑on design/build/debug with strategic project leadership. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Requirements/Skills Must be a US citizen or US permanent resident Ability and willingness to abide by Company's Code of Conduct Occasional travel, some overnight, as required Benefits Comprehensive Medical, Dental, and Vision plans 401(K) and Profit‑Sharing Programs Disability Insurance Life Insurance Employer‑Sponsored Wellness Plans Hospital & Accident Indemnity Insurance Employee Benefit Advocate & Employee Assistance Program ul> Disclaimer: The listed qualifications and requirements for each position are intended as guidelines. Mini-Circuits reserves the right to hire outside of these guidelines at Management's discretion. Mini-Circuits is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, gender identity, gender dysphoria, pregnancy‑related condition, and domestic violence victim status or protected class characteristic, or any other protected characteristic as established by federal or state law. #J-18808-Ljbffr

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI‑first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer‑centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. Our highest performers have a natural curiosity, develop deep knowledge of the Box platform, have a strength in delivering value and story based demonstrations, and are capable of leading presentations related to the Box security story, technical architecture and product configuration. This role is in the Chicago, New York, or San Francisco office, supporting Mid‑Market clients - to expand our footprint and break into new accounts. If you are curious, passionate about problem‑solving and enjoy working with leading‑edge technology, we encourage you to apply. WHAT YOU'LL DO You research, explore and identify customer business problems; you'll think like a builder and experiment, iterate, and refine to make every customer experience exceptional You own the technical win in your account, and take responsibility for driving the technical deal forward Understand product integrations and MCP servers You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more) Technical quarterback managing the extended team from a solution standpoint Ability to showcase strong business acumen and communicate the value of the Box solution to the customer You support field marketing events as a Box SME and presenter Travel up to 25% to engage with customers in territory WHO YOU ARE We are an AI‑first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. 4 year degree or equivalent work experience required 5+ years of pre‑sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms You're AI‑curious and technically fluent - comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences Strong presentation skills, with the ability to establish trust across a range of technical and non‑technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value Displays follow through, stamina and effort in every step of the sales cycle Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus Experience working with low code no code automation such as Nintex, Zaphier, Workado, n8n Box lives its values, with community and in‑person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high‑performing workforce that reflects the world we live in. If you are head‑over‑heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided here. Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here. For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California‑resident, please read our California Applicant & Candidate Privacy Notice here. Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks. In accordance with OFCCP compliance, here is the Pay Transparency Provision. United States Pay Range $155,500-$194,500 USD #J-18808-Ljbffr

- Logs incidents and service requests and maintains relevant records - Perform equipment installs and software upgrades, install software and resolve various IT related problems. Equipment includes Laptops and workstation - Perform hands-on fixes at the Laptop and Desktop level, including installing and upgrading software, installing and migrating workstation, configuring systems and applications.- Manage desktop hardware and software deployments - Identify and learn appropriate software and hardware SIMS Infrastructure standards used and supported by the organization - Manage desktop hardware and software deployments. - Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. - Coordinate and/or perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. - Manage the processing of incoming calls to the Service Desk via telephone, e-mail or Service Portal to ensure courteous, timely, and effective resolution of end user issues - Ensure all infrastructure purchased and configured for SIMs Metals adhere to the SIMS Metals Infrastructure standards. - Proactively research areas of system improvement which could be implemented into the business to improve efficiency, visibility or reduce cost. 5+ years of experience *Skills* Help desk support, Ticketing system, Windows 10, Microsoft office *Top Skills Details* Help desk support,Ticketing system,Windows 10 *Additional Skills & Qualifications* - Ticket support *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Jersey City, NJ. *Pay and Benefits*The pay range for this position is $22.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Jersey City,NJ. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About the company Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it. Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions - turning production data into better AI with every release. About the role We are looking to hire a solutions engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI. What you'll do Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility Deliver product and technical presentations to potential and existing customers Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material Ideal candidate credentials 5+ years of experience as a sales engineer or in solutions consulting Ability to connect a customer's specific problems to Braintrust's solutions Proficiency in Typescript and Python Has written prompts / tinkered with GPT models and apps Benefits include Medical, dental, and vision insurance Daily lunch, snacks, and beverages Flexible time off < Competitive salary and equity AI Stipend Equal opportunity Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr

A leading transportation technology company in Sunnyvale is seeking a backend engineer to build and optimize services for global products. You will design and implement code, collaborate with various teams, and take ownership of your projects. This role requires a computer science degree and expertise in programming languages such as Java or Python. The position offers competitive salary and benefits, including eligibility for bonuses and equity, emphasizing a hybrid work model. #J-18808-Ljbffr

The application window will close on January 31, 2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet The Team As an Enterprise Solutions Engineer for the New York Region you will be focused on being a pre-sales field technical customer facing engineer influencing the most strategic and innovative areas of our business. You will spend your time with customers while collaborating with Account Teams, Connected Teams, Partners, and Product teams. This is a technical leadership role and is focused on delivering business outcomes through bringing high customer intimacy, thought leadership, executive engagement, and technical excellence. Your Impact * Technical, trusted advisor to Enterprise Account Teams and Customers * Bring thought leadership and deep knowledge across our solutions and architectures applying it across all verticals * Participate and lead high impact customer engagements through Tech Days, Connect, Cisco Experience Center Briefings, Executive Discussions, EFT opportunities, Stay Ready and Cisco Live and other similar events * Champion culture of learning, coaching, and technical excellence * Develop Executive Relationships and Champions with our most strategic Accounts through trust, business acumen, and technical strategies * Drives focus on full lifecycle and adoption of our solutions partnering with our Services Sellers to position CX services offerings * Participate in any relevant advisory boards, tiger teams to represent Commercial customer feedback and needs, shaping the future of our portfolio and offerings * Help create campaigns and initiatives for the Operation based on the needs of the business and growth and drive existing and new go-to-market strategies for the SE community * Invest in your personal development, such as certifications, self study, soft skills, executive coaching, market trend analysis, competitive training, and other relevant training to strengthen and sharpen your skills. Minimum Qualifications * 8+ years industry experience, significantly in networking , cybersecurity and pre-sales solutions engineering role * Deep knowledge across Cisco portfolio and competitive offerings * Proven track record leading strategic multi-architecture sales cycles, competitive take-outs, franchise wins, and driving innovation embodying the customer first mindset * Ability to travel 50% of the time across the region, to customer briefings, etc. Preferred Qualifications * CCNP Certified (CCIE/CCDE Preferred) * Knowledge of AI infrastructure and protocols #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $205,500.00 to $259,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $205,500.00 - $298,300.00 Non-Metro New York state & Washington state: $197,600.00 - $286,900.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

About Scale AI At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we're accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI) and building upon our prior model evaluation work with enterprise customers and governments to deepen our capabilities and offerings for public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world's most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we produce is some of the most critical work for how humanity will interact with AI. About Our FDE Team Generating high-quality data is the core problem our business solves. We aim to make producing and delivering high-quality data seamless and efficient for operators and customers. Our Team is building customer and operator-specific infrastructure to provide high-quality data with low turnaround time. You'll be exposed to the cutting edge of the Generative AI industry while directly interfacing with the leading model-building organizations in the space, including the top AI research labs and government agencies. Join us in shaping the future of Artificial General Intelligence. As a Forward Deployed Engineer, you'll be at the forefront of providing the critical data infrastructure that powers the most advanced AI models, directly influencing how humanity interacts with AI. You will work with the world's leading AI companies and government agencies to solve their most complex AI data-related problems. Responsibilities: Drive Impact: Directly contribute to the advancement of AI by delivering critical data solutions for leading AI innovators and government agencies. Customer Collaboration: Interact daily with our technical customers, understanding their unique challenges and translating them into impactful solutions. End-to-End Development: Design, build, and deploy features across the entire stack, from front-end interfaces to back-end systems and infrastructure. Rapid Experimentation: Deliver high-quality experiments quickly, iterating quickly to meet customer needs and drive innovation. Strategic Influence: Play a key role in shaping our engineering culture, values, and processes, contributing to the growth of our team and the evolution of our product. Diverse Projects: Engage in a dynamic mix of designing and deploying cutting-edge data solutions, collaborating with leading AI researchers, and directly influencing the product roadmap. You'll work on everything from large-scale system architecture to customer-facing front-end application design. Leadership Growth: This role offers a unique opportunity to lead critical projects, shape our engineering culture, and accelerate your career growth in the rapidly evolving field of Generative AI. You'll be positioned to become a future leader in a company defining the next era of technology. Requirements: At least 2 years of relevant experience is preferred Proven track record of shipping high-quality products and features at scale. Strong problem-solving skills and the ability to work independently or as part of a collaborative team. Desire to thrive in a fast-paced, dynamic environment. Ability to turn business and product ideas into engineering solutions. Strong coding abilities and the ability to effectively communicate complex technical concepts to both technical and non-technical audiences. Ability to adapt quickly to the ever-changing world of generative AI. Excited to join a dynamic, hybrid team in either San Francisco or New York City. Preferred Qualifications: Experience with large-scale data processing and distributed systems. Familiarity with machine learning and AI concepts. Experience working directly with enterprise customers. Experience with cloud-based infrastructure. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$179,400-$224,250 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island. Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails. Examples of work: Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database. Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items. Answer incoming calls, compose email identifying case as a complaint and/or request. Review voicemails, transcribing messages and email. Enter and update new cases into the Patient Relations database. Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies. Complete day-end reconciliation of inquiries received, assigned and sent. Perform additional tasks as assigned. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or, 2. A satisfactory combination of education, training and experience. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs

About Fern: At Fern, we believe every software company should offer a world-class API. We're building the toolkit to make that possible. We enable customers like Square, ElevenLabs, Webflow, and Intercom to offer a best-in-class developer (DX) and agent experiences (AX). Our team is primarily ex-Palantir and ex-founders, working together from our office in Williamsburg, Brooklyn. We give builders the autonomy to take ownership, the speed to move quickly, and the support to do the best work of their careers. Fern is growing more than 5x year-over-year, is at the Series A stage, and has raised over $10M from Bessemer and Y Combinator. Why you should work here: Experience a hyper-growth startup: Join a top-decile growth company early. You'll get firsthand exposure to how a startup scales with visibility into product, engineering, design, and go-to-market. Thinking of founding a startup someday? This is the place to learn. High trust and autonomy: You'll have ownership over meaningful projects from day one, with the freedom to shape technical decisions and influence product direction. We trust engineers to figure out the best path forward-without micromanagement. We move quick: Your code will ship quickly and be used by our customers within days (and sometimes hours). We prioritize shipping fast, and invest in the developer experience toolchain to make that possible. Few meetings and bureaucracy: No bloated sprint rituals or unnecessary status updates. Just clear priorities, thoughtful async communication, and space to build. Palantir-inspired customer obsession: Many of our engineers come from Palantir and bring the same focus on solving real customer problems. You'll work directly with users to tackle their top developer priorities and shape the product through hands-on feedback. What you'll do: As a Frontend Deployed Engineer, you'll work directly with our customers to solve their highest-priority problems. You'll go deep on their use cases, build relevant products / features, and influence our product roadmap. This is a hands-on, high-impact role at the intersection of engineering and customer success. Have direct relationships with customers. Whether they're a CTO, VP of Eng, or Software Engineer, you'll be the face of Fern and the first person they turn to when they need help. You'll quickly build a network within the SaaS startup community, especially among YC founders. Move fast. To support our customers, you'll work across several codebases to release bug fixes and features. For example, one day you may fix a bug related to our TypeScript SDK generator and another day you may add features to the Docs Frontend. Drive our product roadmap. When you hear a request from a customer that feels hard to build, they may be questioning an assumption we made 6 months ago or proposing a feature requiring a large engineering effort from us. You can use this customer context to build something people want.™ Build our team. We're growing, and you will work directly with the CEO, CTO, and other founding members to bring in talented engineers. What we're looking for: 3+ years of software development, ideally as a founder or forward deployed engineer Strong communicator; comfortable solving technical problems with customers TypeScript proficient with willingness to work across multiple languages Required experience with React What we're looking for - Bonus: Experience with Next.js and Vercel Experience with OpenAPI, AsyncAPI, Protobuf, Conjure (Palantir), Smithy (AWS), Coral (Amazon) Your personal GitHub profile is a deep green from commits and side projects Benefits: Prime office location in the heart of Williamsburg, Brooklyn Bonus $18,000 per year for living close to the office Free meals (breakfast, lunch, and dinner) Health, dental, and vision insurance Unlimited vacation Flexible WFH policy Domestic and international team offsites About the interview: Phone screen with a Fern engineer Three interviews: one coding, one system design, one behavioral Come onsite to meet and work with our team #J-18808-Ljbffr

Desktop Support Engineer - White Glove / Executive IT Support Longterm Contract Updated Job Overview (Enhanced) Teceze is hiring a Desktop Support Engineer - White Glove / Executive IT Support to provide high-touch, premium on-site IT support for CIO, CXO, and senior leadership users at one of our prestigious enterprise clients. This role is ideal for an engineer with up to 3 years of experience who demonstrates professionalism, discretion, and strong technical fundamentals combined with excellent customer service skills. The engineer will act as a trusted IT partner for executives, ensuring minimal downtime, seamless technology experiences, and proactive issue resolution. The role requires hands-on expertise in end-user computing, executive device support, conference room technologies, and coordination with infrastructure teams. Key Responsibilities (Added & Enhanced Points) Deliver white-glove, executive-level IT support to CIO, CXO, and senior leadership users with a high degree of professionalism and confidentiality. Provide priority incident response and proactive monitoring for executive users to minimize business disruption. Install, configure, and support executive desktops, laptops, tablets, mobile devices, and peripherals in Windows and mac OS environments. Perform IMAC activities with attention to executive workspace standards and documentation. Support and troubleshoot conference room technologies, AV systems, Teams/Zoom meetings, and executive presentations. Act as a single point of contact for VIP users, coordinating with internal IT teams and vendors for rapid resolution. Maintain strict SLA adherence and escalation management for executive incidents. Assist with new executive onboarding, device refreshes, data migration, and secure setup of workstations. Provide Hands & Feet support for infrastructure, network, and data center teams, including basic server room activities when required. Ensure accurate asset tagging, inventory updates, and lifecycle tracking for executive IT equipment. Document issues, resolutions, and best practices in the ticketing system and knowledge base. Follow security, compliance, and confidentiality standards while handling executive systems and data. Required & Preferred Skills (Refined for White Glove Support) 0-3 years of hands-on experience in Desktop / End-User Computing support in enterprise environments. Strong working knowledge of Windows and mac OS operating systems. Experience supporting Office 365, Outlook, Teams, OneDrive, and common enterprise applications. Basic understanding of network concepts (LAN, Wi-Fi, DHCP, DNS). Exposure to IT asset management, ticketing systems, and vendor coordination. Prior experience supporting VIP / executive users is highly preferred. Familiarity with conference room AV setups, docking stations, monitors, and executive workspaces. Basic exposure to data center environments, racking, cabling, and labeling is a plus. Exceptional communication, presentation, and interpersonal skills. Strong sense of ownership, discretion, and customer-first attitude. Ability to work calmly under pressure in a fast-paced, on-site executive environment.

A technology company in San Francisco seeks a Forward Deployed Engineer to lead AI-driven enterprise solutions. Responsibilities include developing production-ready systems and collaborating with research teams to meet customer needs. Ideal candidates will have a strong software engineering background, experience with cloud deployments, and a passion for innovative AI solutions. Competitive salary, equity, and comprehensive benefits are offered. #J-18808-Ljbffr

A premier talent firm seeks a Technical Solutions & Support Specialist to provide expert support for customer systems in New York. In this role, you will work directly with clients to ensure fast and effective solutions while collaborating closely with the internal engineering teams. The ideal candidate will have a relevant degree, excellent communication skills, and a strong technical background. Salary ranges from $80,000 to $120,000 USD, accompanied by comprehensive benefits including full medical coverage, flexible work environment, and opportunities for relocation. #J-18808-Ljbffr