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Machine Learning/Computer Vision Engineer
Apple Inc. 4.8
Technical support engineer job in Sunnyvale, CA
We are looking for a skilled Machine Learning/Computer Vision Engineer with hands-on experience developing algorithms for human understanding and human intelligence applications.Responsibilities include but not limited to:- Adapt state-of-the-art algorithms, as well as design and implement new algorithms to solve challenging problems.- Collaborate with others to drive requirements and validation tests to ship models.- Take a practical approach to problem solving and adapt to an evolving environment.- Deliver clean, modular, testable algorithm code.- Communicate and work effectively with cross-functional partners.The ideal candidate should possess the following qualities:- Be highly-motivated and take initiative to achieve goals, while delivering on schedule.- Has a sense of curiosity and willingness to learn new things in order to improve the quality of their solutions.- Works well in a collaborative setting.
Minimum Qualifications
BS and a minimum of 3 years relevant industry experience
Software engineering skills and proficiency in Python and PyTorch.
Preferred Qualifications
MS or PhD in computer vision, computer graphics, machine learning, computer science, computer engineering or related fields.
Comprehensive understanding of diffusion models, transformers and auto-encoders.
Capable of making well-informed and practical decisions in a rapidly evolving environment.
Excellent communication and experience working with multi-functional teams.
Self-motivated with proven track record to optimally prioritize and deliver tasks on schedule.
Good software engineering skills and proficiency in C/C++.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
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$147.4k-272.1k yearly 1d ago
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Market Executive: Innovation Tech Banking MD
Jpmorgan Chase & Co 4.8
Technical support engineer job in San Francisco, CA
A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition.
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$72k-127k yearly est. 4d ago
Principal Enterprise IT Engineer
1X Technologies
Technical support engineer job in Palo Alto, CA
Principal Enterprise IT Engineer, IT & Security
About 1X: We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey.
Role Overview
The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs.
Responsibilities
Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms
Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles
Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations
Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks
Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments
Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function
Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth
Requirements
Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android)
Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security
Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments
Ability to lead IT architecture initiatives and partner with executive and security leadership
Experience mentoring senior IT engineers and leading high-performance teams
Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments
Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility
Benefits & Compensation
Salary: $180,000 - $235,000
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Equal Opportunity Employer
1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.
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$180k-235k yearly 3d ago
Cybersecurity Solutions Engineer - USPS SLED West
Cisco Systems 4.8
Technical support engineer job in San Francisco, CA
Meet the Team
You will provide guidance and assist Security Sellers and Account teams within the territory in a pre‑sales technical role, showcasing Cisco security product solutions, setting up demonstrations, explaining features and benefits to customers, and designing and configuring products to address specific customer security needs. You will form relationships with our customer's key decision-makers, positioning Cisco security solutions aligned accurately to their requirements.
You will be a part of an outstanding technical pre‑sales team in our Global Security Sales Organization (GSSO), responsible for driving the success of Cisco's Security Portfolio and focusing on protecting Customer Application Environments no matter where they live (on‑prem / any cloud).
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever‑evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high‑impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work‑life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
Your Impact
As an advisor to the customer, you'll be working with technology experts to craft architectures and configure products to meet customer‑specific needs, are prepared to lead all technical aspects of pre‑sales activities, and position security solutions effectively against competing offerings. You are an aggressive starter, self‑starter with the ability to build executive relationships, develop and execute sales strategies and tactics that improve Cisco's opportunity with a customer environment, position and promote the partner and customer value proposition for Cisco security architecture, articulate Cisco's product and business strategies, and create the demand that makes deals happen! You will:
Serve as the subject matter expert in Cisco security solutions
Provide guidance and assist account teams within the territory in building solutions to address specific customer security needs
Understand business requirements for a customer base and be able to translate them into technical requirements
Understand and articulate Cisco's architecture and services within security technologies
Create, present, and document technical solutions
Perform in-depth and high‑level technical presentations for customers partners and prospects
Drive identified major account opportunities (i.e. technical consulting, upper‑level management presentations, and Cisco technology solutions) while allowing local account teams to maintain long‑term ownership
Who You Are
You are passionate about the customer experience and excited about new technology. You are a true teammate and love to learn. Being a self‑starter, our SEs act as an industry domain authority, and strive to help Cisco make customers for life.
Minimum Qualifications
Minimum of 4 years of pre‑sales tech experience.
Hands on experience with one or more of these Cisco Security Products (or their competitive equivalent): ********************************************************************
Preferred Qualifications
History of successful quota achievement.
Ability to demo / POV any of these Cisco Security products (the more the better): ********************************************************************
Knowledge of public clouds AWS, Azure, GCP, and OCI.
Experience with incident response a plus
Experience with administering security for a company (e.g. purchased and deployed Cisco security products as a customer) is a plus.
Solid presentation and interpersonal skills.
Experience with whiteboard discussions that transform customer requirements into security solutions
Highly motivated self‑starter who does not need day‑to‑day management
Experience with APIs and scripting languages is a nice to have but not required.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $200,000.00 to $252,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job‑related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long‑term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non‑exempt employees
1 paid day off for employee's birthday, paid year‑end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non‑exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full‑time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non‑sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance‑based incentive pay on top of their base salary, which is split between quota and non‑quota components, subject to the applicable Cisco plan. For quota‑based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non‑quota‑based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$200,000.00 - $289,800.00
Non‑Metro New York state & Washington state:
$192,000.00 - $278,200.00
For quota‑based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non‑exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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$200k-289.8k yearly 4d ago
Forward Deployed Engineer Lead
Medplum
Technical support engineer job in San Francisco, CA
Medplum is the operating system for modern healthcare. Because our platform is highly flexible and deeply technical, our customers-ranging from seed‑stage startups to massive health systems-require more than just "support." They require high‑level technical partnership to build their core clinical infrastructure.
As the Forward Deployed Engineering (FDE) Lead, you will head the team that sits at the intersection of Engineering, Product, and Sales. You will be the "Technical Closer" for our most strategic accounts and the primary mentor for our FDE team. Your goal is to ensure "Production Success" for our customers by helping them architect, build, and ship their clinical applications on the Medplum stack.
This is a Player‑Coach role. You will spend your time architecting complex solutions for our most strategic customers while simultaneously formalizing the "Medplum Way" of implementation to help our team scale.
What You Will Do
Lead by Example: Act as the lead architect for our most complex enterprise implementations. You will help customer engineering teams navigate build‑vs‑buy decisions and design their clinical data strategy on top of Medplum.
Formalize the FDE Playbook: Take the "chaos" of early‑stage implementations and turn them into a repeatable engine. You will define how we handle technical discovery, implementation sprints, and "go‑live" milestones.
Bridge Product & Engineering: You are the voice of the customer. You will translate real‑world implementation bottlenecks into high‑quality product requirements, helping the core team prioritize the roadmap based on what actually happens in the field.
Mentor & Scale the Team: Provide technical leadership and mentorship to the FDE team. You will help recruit new FDEs and ensure they have the training and tools (SDKs, starter kits, documentation) to be successful.
Code the "Golden Paths": Stay hands‑on by contributing to our public repositories and creating "Golden Path" implementation examples that serve as the blueprint for the entire Medplum community.
About You
The Technical Pedigree: You have 6+ years of experience in high‑stakes technical roles (Senior FDE, Staff Engineer, or Solutions Architect). You are a proficient coder in the TypeScript/Node.js ecosystem and aren't afraid to dive into the Medplum source code to unblock a customer.
Executive Presence: You can command a room of C‑suite executives at a major health system, translating Medplum's technical primitives into their business outcomes.
High Agency: You are obsessed with customer success. If a customer is blocked, you feel it personally. You have the technical chops to unblock them yourself and the leadership skills to ensure the team learns from the experience.
SF‑Based: You are based in the Bay Area and value the high‑bandwidth collaboration of being in‑person with the founding team 2‑3x/week.
About Medplum
Medplum is redefining healthcare with our open source, API‑first electronic health record (EHR) platform, trusted by leading digital health and life sciences companies. Our mission is to catalyze change in the healthcare industry by improving the access, privacy, and utility of health data. At Medplum, we have a unique opportunity to impact the lives of patients, speed medical research, and contribute to the open source ecosystem.
Competitive compensation package with equity
Flexible time off
The chance to shape the future of healthcare tech - leave your mark on this vital industry
The San Francisco, CA base salary range for this role is $160,000‑$240,000 per year. Actual base salary within this range will be determined based on job‑related skills, experience, and qualifications.
Join us in our mission to revolutionize healthcare. If you're excited about driving customer success, building strategic relationships, and shaping the future of our Forward Deployed Engineering team, we'd love to hear from you! Reach out to ******************* .
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$160k-240k yearly 1d ago
ML Engineer: Computer Vision for Fish Farms
Aquabyte
Technical support engineer job in San Francisco, CA
A leading aquaculture technology company in San Francisco seeks a Machine Learning Engineer to develop and deploy machine learning models and algorithms for fish farming. Candidates should have a BS/MS in a relevant field, with 3+ years of experience in data science, strong coding skills in Python and SQL, and excellent data management abilities. This role offers competitive salaries, an unlimited vacation policy, and mentorship opportunities in a fast-paced environment.
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$113k-166k yearly est. 4d ago
Capacity Engineer, Compute
Menlo Ventures
Technical support engineer job in San Francisco, CA
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The mission of the Compute team is to provide input into our company-wide cloud infrastructure strategy and efficiency deliverables, advise on key decisions affecting budget, and provide capacity planning and performance expertise to various anthropic-wide stakeholders in finance and engineering leadership. As an early member of this team, you would be required to work with engineering teams to ensure optimal operation and growth of our infrastructure from both a cost and technology perspective and collaborate cross-functionally with finance and data science partners to analyze and forecast growth.
Responsibilities:
Develop self-service tools and processes to enable anthropic engineers to understand their capacity, efficiency, and costs
Design, develop, and lead necessary automation to help capacity plan for both near and long term outcomes
Institute and design governance workflows to help manage additional capacity request approvals
Investigate new capacity requests to ensure the best use of resources and that instances are sized appropriately
Build and drive cost to serve analytics programs to guide engineering, finance, and leadership on the total cost (TCO) and infrastructure impact of our scaling factors. Inform pricing conversations through customer profile sensitive gross margin analysis.
Tech lead with outside vendors to manage anthropic capacity needs
Proactively identify infrastructure inefficiency opportunities, document proposal and be a key contributor in driving a positive outcome
Serve as an advisor to engineering and finance functions and executive team for one of the largest areas of expenditure
Work closely with TPMs on special efficiency projects and help deliver committed outcomes
You may be a good fit if you:
5+ years experience in capacity engineering
5+ years experience in a technical role
Intermediate knowledge of various public cloud providers
Experience with data modeling for public cloud
Experience with budgeting, capacity planning experience, and cloud efficiency optimization workflows
Experience in scripting and building automation tools
Self-disciplined and thrives in fast paced environments
Familiarity with cloud compute, storage, network, and services
Attention to detail and a passion for correctness
Deadline to apply: None. Applications will be reviewed on a rolling basis.
The expected salary range for this position is:
$320,000 - $405,000 USD
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:Learn aboutour policy for using AI in our application process
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$113k-166k yearly est. 1d ago
IT Engineer (Contract)
Hard Yaka
Technical support engineer job in San Francisco, CA
About AngelList
We exist to accelerate innovation. We do this by giving more people the opportunity to participate in the venture economy by building the financial infrastructure that makes it possible for more people to invest in world-changing startups. We also build tools for startup founders that help them run their operations, so they can focus on building their company.
AngelList is the nexus of venture capital and the startup community. We support over $171B+ assets on our platform, and we've driven capital to over 13,000 startups. 57% of top-tier U.S. VC deals involve investors on AngelList.
While our scale is large, our ambitions are even larger - we're innovating on the infrastructure for venture and individual investors and the startups they invest in. Come build with us!
About the Role
We're looking for an IT Engineer to join our team on a contract basis, reporting directly to our IT Lead. You'll own the execution of critical IT workstreams across AngelList and our subsidiary companies, taking full responsibility for delivery while operating within established systems and priorities.
This role is ideal for someone who thrives on autonomy, can run independently after ramping, and takes pride in reliable execution over strategic planning.
Responsibilities
Own day-to-day IT operations, including employee onboarding, offboarding, and access management across Google Workspace, Rippling, 1Password, and Slack.
Troubleshoot and resolve IT issues independently, serving as a reliable resource for employees.
Execute on MDM and endpoint management, maintaining security policies and device compliance.
Manage SaaS platforms, including license tracking, access reviews, and vendor coordination.
Maintain and improve IT documentation, playbooks, and runbooks.
Own cross-functional projects as assigned, coordinating with engineering, security, and ops teams.
Manage office IT infrastructure and AV equipment as needed.
What We're Looking For
3-5+ years of experience in IT operations, systems administration, or similar roles.
Hands‑on experience with Google Workspace, Slack, and common SaaS tools.
Solid understanding of identity and access management.
Strong troubleshooting instincts and a bias toward solving problems without escalation.
Reliable and organized - someone who follows through without needing reminders.
Clear communicator who can work across teams and explain technical issues simply.
Experience in automation and scripting to reduce manual work and improve efficiency.
Experience with Rippling, Slack Grid or n8n.io is a plus.
If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another.
Office Location and Expectations
AngelList has offices in two hub cities: This role is based in our San Francisco office. You will be expected to come in three times a week, usually Tuesdays, Wednesdays, and Thursdays, with some flexibility for occasional Mondays or Fridays. The role also includes light after‑hours support to set up IT for occasional evening events. If you need to be offline at 5 PM every day, this won't be the right fit.
Compensation: $80+ an hour, 40-45 hours a week.
Working at AngelList: At AngelList, we are united in our purpose to accelerate innovation and build the future of private markets. Our beliefs and values shape how we work, collaborate, and create impact. If the below resonate, we'd love to have you with us.
*Beliefs: **************************
*Values & Leadership Expectations: *************************
AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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$113k-161k yearly est. 21h ago
Forward Deployed Engineer
Truth Systems 4.5
Technical support engineer job in San Francisco, CA
At Truth Systems, we're building the only trust and safety software any organization will ever need. A protection layer for every individual.
We're laying that foundation with AI Governance. Our product Charter is an agent that monitors and flags misuse of AI in line with firm policies and client rules in real time. We're building always-on, real-time systems that keep people safe and organizations compliant without slowing down their work.
We are:
Small and well-funded. We've raised $4M from world-class investors like Gradient Ventures, Lightspeed, The Legaltech Fund, Y Combinator, and Pear VC. We are currently a team of 4. We are hiring thoughtfully, with ~3 people in the next 6 months.
Intensely trustful + high ownership. We optimize for impact per person by requiring high ownership from each team member. We hire experts, ambitious problem-solvers, and generally unstoppable people, and we place a lot of trust in them. We prefer short (or no) meetings, full autonomy, and individualized schedules.
Your Mission
Over the next 12-18 months, you will embed with customers to help firms navigate and uncover risk surfaces within their organizations.
This role blends engineering and customer empathy. You'll work directly with clients to understand workflows, translate them into software, and ensure successful adoption.
Outcomes
Customer integrations from 0 → 1. Lead deployments of our agents and backend systems in live customer environments. Deliver reliable, secure, and fast integrations.
Feedback-driven development. Translate client insights into product improvements and new features. Influence our roadmap through real-world usage.
Customer Partnership: Collaborate deeply with clients to identify their pain points, propose solutions, and deliver measurable value.
Travel for Deployment and Collaboration: Travel to meet customers across the U.S. (e.g., NYC, Atlanta, Chicago, Seattle, Ohio, and more) for implementations, feedback sessions, and training.
Competencies
Technical and hands-on: You've spent 1+ years building real products in production - shipping code, wrestling with weird APIs, and making things work in messy, real-world stacks.
Full-stack curious: You're fluent in TypeScript/JavaScript (React or Next.js for lightweight UIs) and comfortable with at least one backend language like Python for integrations and automations.
Deeply empathetic (must be): Both our team and our customers require empathetic and low-ego people. Some of our users' careers depend on our product being ‘right', so trusting and listening to them is our most important skill.
Independent and process building (must be): We don't have a lot of structure. You'll build many processes and set standards yourself, and everyone we hire after you will follow them.
Adventurous: You're comfortable with the unknown, love building new experiences, and don't mind travel when it helps you get closer to the problem. Our team's roots span 4+ continents - we like working (and learning) with people from everywhere.
Why Join Truth Systems
Autonomy: You'll have full ownership of what you build. We trust you to make the right calls, set your own pace, and push projects from idea to production without red tape.
Output-focused, not input-focused: We care about impact, not hours. Now that is not to say there will not be days when hours don't get long, but you'll be judged by what you deliver and how it moves the needle - not how long you sit in front of a screen.
Cutting-edge meets meaningful: You'll be working at the edge of AI - designing systems that redefine how humans interact with intelligence. At Truth Systems, we care deeply about helping knowledge workers trust AI and move them toward safer, more responsible, and transparent use.
Logistics
Salary: $170K-$250K
Equity: 0.3-1%
Location: In-person in San Francisco, with regular travel to customer sites across the U.S.
Perks: Meals, housing/relocation, equipment, and benefits included
Work Authorization: We cannot sponsor visas at this time
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$170k-250k yearly 1d ago
GenAI Solutions Engineer - Drive Technical Wins with Sales
Braintrust
Technical support engineer job in San Francisco, CA
A leading AI observability platform in California is seeking a solutions engineer to partner with the sales team. You will engage technical stakeholders, deliver presentations, and enhance documentation. The ideal candidate has over 5 years of experience, proficiency in Typescript and Python, and a strong understanding of AI models. This position offers competitive salary, equity, and comprehensive benefits including medical, dental, and flexible time off.
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Technical support engineer job in San Francisco, CA
A fast-growing AI technology startup in San Francisco seeks a Solutions Engineer to work with enterprise customers. The ideal candidate will have a software engineering background and experience in solutions engineering. Responsibilities include running technical discoveries and leading proof-of-concepts. Competitive salary and equity are offered. This position requires in-person collaboration with the team in San Francisco.
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$109k-161k yearly est. 4d ago
Autonomy Systems Engineer: Field Deployments & Debug
Pronto 4.1
Technical support engineer job in San Francisco, CA
A pioneering tech company in San Francisco is seeking a Robotics Engineer who excels in system-level debugging and end-to-end feature delivery for autonomous trucks. The successful candidate will develop and validate autonomy features, lead technical deployments, and collaborate across various teams. Requirements include 2+ years of software development experience and strong programming skills in modern languages. A role involving occasional travel to customer sites is also included.
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$105k-155k yearly est. 21h ago
Solutions Engineer - Mid-Market - AMER
Monograph
Technical support engineer job in San Francisco, CA
About Us:
Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email-with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
About The Role:
The Notion sales organization has a strong Product Led Growth lean, with many customers entering our funnel through our self-service motion before our product grows toward being a wall-to-wall solution. As we grow, more and more prospects are investigating how Notion can integrate with their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to support desired business goals. As a member of the Solutions Engineering team, you will:
Partner with members of the sales org on presales engagements with prospective and existing customers
Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner
Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion
Showcase custom solutions with Notion based on deep understanding of Notion's ability to support customer workflows and integrated applications as part of the pre-sales process
Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs
Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral
Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications
Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners
What You'll Achieve:
Serve as the customer's technical advisor: You'll help customers craft Notion to serve their specific business needs and explore new workflows and use cases.
Meaningfully shape our future product and messaging: As you engage with customers, you'll gain insights to help us serve them better - and work with product to inform what we do next.
Help build the foundations of Solutions Engineering at Notion - As an early member of our SE org and regional team, you'll be instrumental in helping define our sales-assisted motions.
Join a fantastic team at a magical time: Notion has over three million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
Represent Notion at events: You'll be the face of Notion at industry conferences, trade shows, and customer events. You'll present our product vision and showcase its features, helping to build trust and strong relationships with both prospective and existing customers.
Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time - and there's so much more to do and learn.
Skills You'll Need to Bring:
4+ years as Technical Sales Engineer, Solutions Engineer or Solutions Architect
You're able to understand and explain how APIs can be used to support advanced customer workflows
You have experience working with third-party integrations for IAM/SSO, DLP or SIEM platforms
You have strong project management experience and have managed complex projects to completion
You have a growth mindset and thrive in the building stage of a nascent team
You're highly adaptable, easily acclimating to a rapidly changing business and industry
Nice to Haves:
You've been a first or early hire at a fast-growing startup before
You have experience using Notion
You have coding experience that would enable you to write basic scripts using the Notion API
You have experience using with and designing relational databases
You have experience with Generative AI and Prompt Engineering
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated on target earnings (OTE) for this role is $215,000 - $245,000.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion's Global Recruiting Privacy Policy.
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Technical support engineer job in San Francisco, CA
A pioneering tech startup in San Francisco is seeking a Founding Deployment Engineer. You will manage the entire technical sales lifecycle, ensuring customer success through direct engagement and innovative solutions. The ideal candidate has over 8 years of experience in a similar role and strong coding skills in Python or JavaScript. Join us to build impactful products and enjoy a flexible, remote-first culture with growth opportunities.
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$103k-149k yearly est. 2d ago
Forward Deployed Engineer
Tailwind Insurance Systems, Inc.
Technical support engineer job in San Francisco, CA
About Tailwind
Tailwind is organizing the world's insurance information.
Insurance is one of the largest markets in the world, and it runs entirely on PDFs and antiquated infrastructure. We like it that way. While the industry takes years to roll out change, we ship in days.
Tailwind is backed by the earliest investors in financial infrastructure and technology titans Ramp ($23B), Robinhood ($100B) and Cognition ($10B), as well as over a dozen founders and leaders of billion dollar+ companies (including Segment, Newfront, Qualtrics, Cursor, etc) and even NBA champions.
About the Role
As a Forward Deployed Engineer, you'll sit at the intersection of engineering, product, and customer success. Owning the technical integration will be the foundation of your role - especially at first - but we expect you to evolve into leading the technical delivery of special projects and initiatives for your customers.
Your primary internal partner will be the Deployment Strategist who owns customer success overall and will partner with you to deliver value quickly and repeatedly.
This role is part solutions engineer, part product specialist, part technical consultant. You'll develop software at the edges of our product, configure our core platform, and become the trusted technical advisor to business leaders inside our customers' organizations.
Technical Requirements
We're looking for someone who can quickly gain context, build lightweight technical solutions, and work across teams to drive customer outcomes. You should:
Be comfortable standing up simple applications - in a modern cloud environment (e.g., AWS, GCP, Azure), using tools like serverless functions, containerized services, or basic web frameworks. You don't need to be a full‑stack wizard, but you should know how to go from zero to working prototype.
Have experience building and debugging data pipelines - whether that's writing SQL to transform and move data, scripting in Python or Java, or orchestrating lightweight ETL workflows. You'll often need to wrangle customer data or bridge gaps between systems.
Be fluent in APIs and integration logic - including authentication (OAuth, keys), RESTful design, and tools like Postman or curl. You'll regularly connect Tailwind's systems with customers' infrastructure and tools.
Be LLM‑native - you're already using tools like Copilot, Claude, or ChatGPT to accelerate dev work, generate glue code, or prompt your way through hairy problems.
Thrive in ambiguity - this isn't a checkbox role. We're solving problems that don't always have clear requirements. You'll need to think critically, get your hands dirty, and ship solutions that move the needle for customers.
What You'll Do
Own technical integrations for new brokerage customers - from first install to full rollout.
Expand our product with additional integrations, analytical capabilities -- whatever there is a commercial need for that is not met by our core product
Work closely with deployment strategists and product ops to ensure smooth rollouts and successful adoption.
Collaborate with engineering on product fixes, light customizations, and new deployments.
Travel occasionally for key deployments or high‑touch customers, if needed.
What Makes You a Great Fit
1-6 years in software engineering, solutions engineering, or technical consulting.
Comfortable working with APIs, SQL databases, and cloud or on‑prem deployments.
Strong communication skills - you'll be customer‑facing and technical.
Excited to working in our SF office
Insurance or financial services experience a plus but not required.
Why You Should Work Here
Impact: You'll be the bridge between product and customer - ensuring success at the most critical stage of adoption. The best startups are adopting this model because it gives engineers direct exposure to customers, influence over the roadmap, and a faster feedback loop than traditional engineering roles. Skills in this area are in high demand and open doors to product, leadership, and founder paths.
Speed: Work closely with engineering to ship improvements fast.
Career growth: Forward‑deployed engineers often move into product, solutions architecture, or technical leadership as startups scale.
Elite Team: Small, ambitious, and fast‑moving. Our core team has worked together 3 times now, hailing from Carta ($7B) and AppDirect ($2B) and includes veterans from Ramp, Apple, Salesforce and C3 AI - people who know what great product looks like, and what it takes to build it fast.
Tailwind is backed by the earliest investors in financial infrastructure and technology titans Ramp ($23B), Robinhood ($100B) and Cognition ($10B), as well as over a dozen founders and leaders of billion dollar+ companies (including Segment, Newfront, Qualtrics, Cursor, etc) and even NBA champions.
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$103k-149k yearly est. 3d ago
Forward Deployed Engineer
Rely Health
Technical support engineer job in San Francisco, CA
At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey. Our patient care navigators utilize advanced AI‑driven solutions, multi‑channel communication platforms, and real‑time data analytics to provide high‑quality, cost‑effective, and accessible care to diverse communities across the United States.
By combining human empathy with cutting‑edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients, regardless of their location or circumstances. Our solution not only reduces worry and frustration for patients and their families but also improves overall health outcomes and reduces the total cost of care.
About the role
The Forward‑Deployed Engineer (FDE) is a customer‑proximate, outcomes‑driven individual contributor who makes Rely's programs work end‑to‑end in the real world. This role sits at the intersection of engineering, product, and operations and is “navigator‑based”: you work closely with navigators and ops, and collaborate directly with customers and Sales/AM to ensure we deliver outcomes.
This role is not static. Tools and platforms evolve month‑to‑month as we adopt vendors, build internal systems, and improve the stack. Success requires comfort learning new tools quickly while maintaining a high bar for quality, reliability, and delivery.
Important note: what “engineering” means here
This is not a backend production engineering role.
You will build internal tools, scripts, workflow configurations, dashboards, and prototypes (often using AI‑assisted / low‑code tooling).
You will not be asked to own production backend services.
What You'll Do1) Build & Operate Operational Workflows (System of Work / Patient Manager)
Configure and evolve workflows that power navigator execution: routing, task creation, campaigns, automation, and program logic.
Partner with Product/Ops to ensure workflow configuration reflects real operations and reduces failure modes.
Build internal helpers/tools that make workflows easier to operate and safer to change.
2) Build & Operate Agent Workflows (Agent System)
Build and maintain agent workflows that handle operational tasks end‑to‑end: tool use, guardrails, escalation paths, and failure handling.
Shadow real workflows, identify friction, and ship improvements that reduce manual work and increase closure.
Maintain reusable components/templates so we don't rebuild one‑offs for every customer.
3) Build & Improve Automated Communication Agents (Voice and beyond)
Build and iterate automated agents that interact with patients/customers (voice, messaging, or other channels as needed).
Ensure behavior is operationally correct (right intent, right routing, right follow‑ups) and measurable.
Follow quality gates/playbooks for customer‑facing automation (testing/evals, rollout/rollback, post‑deploy verification).
4) Customer Outcomes, Expansion, and Getting Customers to the Next Level
Identify where outcomes break by learning the customer's real operations and constraints.
Partner with Sales/AM and customer stakeholders to move customers to the next level (new workflows, higher volume, broader scope, deeper adoption) by shipping what's needed to make it real.
Turn early signals into concrete pilots with tight scope, measurable success criteria, and clear timelines.
Convert repeated customer needs into scalable patterns (templates, components, playbooks) so we scale beyond one account.
5) Rapid Viability → Standardization (Process + Quality Gates)
Push viable solutions into production quickly: small increments, clear ownership, and verifiable results.
Create/upgrade the right proof for changes: simulations, structured reviews, eval sets, regression checks, audit queries, dashboards, or other validation mechanisms.
Do the necessary research (artifacts, logs, customer workflows, tool capabilities) to choose the right approach and avoid rework.
6) Enablement, Documentation, and Team Lift
Write short runbooks, checklists, and “how this works” docs so we don't relearn the same lessons.
Pair with teammates, share patterns/pitfalls, and contribute to a culture of high‑quality execution.
As you ramp, help newer hires ramp faster through clear documentation and lightweight support.
Operating Standards
Changes ship through a tracked change process with traceability (PRs, reviews, versioning, release notes).
Meaningful changes include appropriate validation, rollout/rollback thinking, and post‑deploy verification.
When a workflow has a specific playbook (e.g., calling), follow it.
HIPAA / PHI handling: you'll work in a healthcare environment. We expect careful handling of sensitive data, least‑privilege access, auditability, and secure operational practices.
Qualifications
Minimum Required Qualifications:
Bachelor's degree in related field (UX/UI design, Interaction Design, HCI, Computer Science) or equivalent experience.
Proven experience with GPT (or similar AI content generation technologies and Kibana).
Comfort with SQL and basic scripting (Python/TypeScript) for internal tooling.
Strong knowledge of Elasticsearch and its integration with Kibana.
Ability to communicate complex technical topics clearly and concisely.
Ability to debug across systems (configs, APIs, logs, data) and ship reliable changes.
Experience interfacing with customers in a high‑capacity and significantly driving the adoption of the product.
Experience with no‑code or low‑code platforms.
Experience with project management/documentation tools like Notion.
Preferred Qualifications:
Experience with other OpenAI products.
Experience building automation/agents, eval sets, or quality gates.
Experience in forward‑deployed engineering, solutions engineering, implementation, or technical operations.
Competencies (Knowledge/Skills/Abilities):
Strong ownership and problem‑solving mindset; you drive issues to verified resolution.
Ability to build relationship across the company to effectively design products.
Strong analytical skills to work evaluate model performance and improve prompt effectiveness.
Knowledge of data visualization principles and best practices.
Excellent problem‑solving skills and a detail‑oriented approach to design.
Comfort operating in ambiguous, fast‑moving environments with evolving tools.
Strong communication and teamwork skills, with the ability to collaborate effectively with cross‑functional teams.
Ability to scope project timelines and meet appropriate deadlines.
Ability to work evening and weekends as needed to execute on deadlines.
Creativity, open mindset to drive experimentation and internal R&D.
Proven ability to translate complex technical concepts into clear, actionable insights for non‑technical stakeholders, ensuring that customers can effectively leverage advanced product features.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with it.
Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
Working Conditions
Requires frequent use of the telephone and computer. Prolonged periods of sitting at the desk, computer work and reading can be anticipated.
401(k)
Health insurance
Vision insurance
LT/ST Disability and Life Insurance
Technology reimbursement
Paid time off (Vacation, Sick, Holiday)
Paid Parental leave
Technology Reimbursement
The pay range for this role is:
90,000 - 120,000 USD per year (Headquarters)
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$103k-149k yearly est. 21h ago
Field Deployment Engineer: Hardware, RF & Infra
Specter
Technical support engineer job in San Francisco, CA
A leading technology company in San Francisco is looking for adaptable field engineers to install and troubleshoot innovative systems. This role combines outdoor work and technical challenges, making it ideal for those with experience in high-stakes environments like military or trades. You'll contribute to cutting-edge technology while ensuring systems run smoothly and meet regulatory requirements. Competitive compensation and benefits are offered as part of this mission-driven opportunity.
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$103k-149k yearly est. 4d ago
Forward Deployed Engineer
Supergood Systems, Inc.
Technical support engineer job in San Francisco, CA
With a strong early technical team in place, we're looking to add a forward deployed engineer to help us add and go deeper with customers.
Your role will be in partnering with Alex Klarfeld , the CEO/Founder, in managing outreach, building demos, onboarding new customers, iterating with the engineering team on product feedback, and closing deals.
Mission
To attract net new customers through demos, qualify and gather requirements from prospects, implement integrations for new prospects and manage active customer engagements, so the company can:
Grow the top of funnel by demonstrating the product through demos
Gather requirements and help qualify prospects on sales calls
Drive the sales process by auditing new integration requests and using this to qualify customers
Implement new integrations using Supergood tooling, and take learnings from implementation to shape the product roadmap
Manage customer roll-outs, ongoing support, and net new integrations
Technically Adept: You exhibit a high understanding of technical concepts that helps establish trust from prospects and customers, ensuring the product delivered will be high quality.
Crazy Creative: You have a never ending supply of wild and crazy ideas to help showcase the product in an interesting way, or solving customer problems in a creative way.
High Level of Ownership: You're constantly and neurotically monitoring every single customer deployment, proactively identifying issues before customers even notice them.
Run through walls: You come up with creative solutions to very strange problems. You're comfortable working in a non-intuitive problem space such as reverse engineering, and know how to push towards success regardless of the resistance.
Requirements
1-3 years of years of experience in consulting, early-stage sales, or growth-focused roles at large companies
Ability to engage and build relationships with customers of all types on a technical level
Interest and ability to build from zero to one, and be a self-starter
Has tinkered with modern LLM and AI tools and understands their capabilities, and more importantly, their limitations
Experience in environments with high velocity of iteration and shipping
Based in San Francisco, CA and willingness to work in-person five days a week
Competitive salary and generous equity compensation
Medical, dental and vision insurance
Daily lunch and coffee / snacks / beverages
Supergood is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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$103k-149k yearly est. 3d ago
Forward Deployment Engineer (Embedded AI / Systems Engineer)
Jeen.Ai
Technical support engineer job in San Francisco, CA
R&D
Why Join Us?
Join the founding U.S. deployment team and embed directly with strategic enterprise clients. Bridge technology and business by architecting, coding, and operationalizing AI solutions in real-world production settings while shaping product direction from the field.
Key Responsibilities
Embed with customer teams (on-site or virtually), rapidly understand domain challenges, and design tailored AI/ML-driven solutions
Lead end-to-end implementation: data ingestion, model integration, application logic, UI/UX, APIs, monitoring, and scaling
Collaborate with customer stakeholders (technical and executive) to define roadmap, success metrics, and delivery plans
Iterate rapidly: prototype, test, learn, and refine in production settings
Surface lessons from client deployments back into our core platform-help shape product direction, SDKs, abstractions, and APIs
Assist the sales / pre‑sales process: technical discovery, architecture reviews, proof‑of‑concept scoping, and proposals
Ensure reliability, observability, performance, security, and compliance in deployed systems
Requirements
3-8+ years of professional software engineering experience (full stack, data, infrastructure, or ML systems)
Experience building production systems: APIs, data pipelines, scalable services, frontend/backends
Demonstrated ability to work in ambiguous environments, integrating multiple systems and APIs
Excellent communication skills: able to engage both engineers and non‑technical stakeholders
Highly autonomous, creative problem solver, comfortable working across layers (data ↔ app ↔ infra)
Willingness to travel (20%-40%) to customer sites
Preferred Qualifications
Experience in AI/ML, knowledge graphs, embeddings, LLMs, vector databases
Background in regulated industries (finance, healthcare, government)
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$103k-149k yearly est. 21h ago
Solutions Engineer
Pulse 4.5
Technical support engineer job in San Francisco, CA
Pulse is tackling one of the most persistent challenges in data infrastructure: extracting accurate, structured information from complex documents at scale. We have a breakthrough approach to document understanding that combines intelligent schema mapping with fine‑tuned extraction models where legacy OCR and other parsing tools consistently fail.
We are a small, fast‑growing team of engineers in San Francisco powering Fortune 100 enterprises, YC startups, public investment firms, and growth‑stage companies. We are backed by tier 1 investors and growing quickly.
What makes our tech special is our multi‑stage architecture:
Layout understanding with specialized component detection models
Low‑latency OCR models for targeted extraction
Advanced reading‑order algorithms for complex structures
Proprietary table structure recognition and parsing
Fine‑tuned vision‑language models for charts, tables, and figures
If you are passionate about the intersection of computer vision, NLP, and data infrastructure, your work at Pulse will directly impact customers and shape the future of document intelligence.
What we are looking for
5 days in‑office at our San Francisco office
Eager to learn and adapt quickly
Prior startup or founding experience is a plus
About the Role
As a Solutions Engineer at Pulse, you will work at the intersection of customer deployments and core engineering. You will help design, deploy, and operate Pulse in real production environments, often inside customer infrastructure, with a strong focus on reliability, performance, and accuracy.
This role is hands‑on and technical. You will work closely with customer engineering teams while partnering with Pulse's platform, ML, and product teams to ensure successful deployments and continuous improvements.
Responsibilities
Deploy, operate, and debug Pulse services in Kubernetes‑based environments
Work directly with customers to support production rollouts, pilots, and ongoing operations
Configure and optimize extraction pipelines, schemas, and validation workflows
Diagnose accuracy, latency, and infrastructure issues across distributed systems
Build internal tools and customer‑facing utilities in Python to support deployments
Support API integrations, webhooks, and downstream data delivery workflows
Collaborate with core engineering to surface product gaps and improve platform reliability
Own operational excellence for customer‑facing deployments, including monitoring and incident response
Requirements
2+ years building and operating production systems, new grads with strong infra experience considered
Strong experience with Kubernetes, including deploying, debugging, and operating services in production
Proficiency in Python for backend services, tooling, and automation
Experience working with APIs, distributed systems, and asynchronous workflows
Comfort working directly with customer engineering teams on technical deployments
Strong debugging skills across application, infrastructure, and data layers
Clear written and verbal communication, with a bias toward ownership and execution
Nice to have
Experience running workloads on AWS, GCP, or Azure
Familiarity with Docker, Helm, Terraform, or similar tooling
Experience with observability tooling (metrics, logs, tracing)
Background in data infrastructure, ML platforms, or document processing systems
Sponsorship
Sponsorship available.
Compensation and benefits
Competitive base salary plus equity, performance‑based bonus, relocation assistance for Bay Area moves, daily meal stipend, medical, vision, and dental coverage.
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How much does a technical support engineer earn in Mountain View, CA?
The average technical support engineer in Mountain View, CA earns between $72,000 and $156,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Mountain View, CA
$106,000
What are the biggest employers of Technical Support Engineers in Mountain View, CA?
The biggest employers of Technical Support Engineers in Mountain View, CA are: