Rad Pro Technical Specialist
Technical support engineer job in Marseilles, IL
Radiation Protection Technical Specialist or Sr Radiation Protection Technical Specialist Position at LaSalle Nuclear Power Station in Marseilles, IL
This position can be filled at the Radiation Protection Technical Specialist - Job Code XCAN level OR the Sr Radiation Protection Technical Specialist level see minimum qualifications for each level below.
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Radiation Protection Technical Specialist
Expected salary range of $97,200 to $108,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Sr Radiation Protection Specialist
Expected salary range of $114,300 to $127,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
Is accountable for implementing the station technical programs such as Dosimetry, Instrumentation, respiratory programs, self-assessment, procedure implementation, and other programmatic processes as assigned. Implements the long-term planning processes of Constellation to ensure programs are up to date from a regulatory and a technical perspective.
Primary Duties and Accountabilities
Attend meetings representing Radiation Protection (RP) with regards to programmatic issues with Nuclear Oversight (NOS) and regulators.
Coordinate procedure changes to programs with the site and fleet and write transition plans to ensure appropriate communications and change management.
Tracking and monitoring RP metrics for technical programs and generate corrective actions to ensure programs are free of regulatory risk.
Work with fleet peers to benchmark and improve programs to industry best performance including cost, execution, and standardization.
Perform assessments of programs to identify problems and systematically correct
Implement corrective actions, self-assessments, and benchmarking into departmental and self-learning objectives and develop training material to be used to improve department performance.
Perform in field observations of work and ensure that appropriate standards of performance are met
Develop and deliver oral and written communications effective for all audiences.
Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department.
Radiation Protection Technical Specialist - Job Code XCAN
Minimum Qualifications
· Bachelor's degree in health physics or related science degrees (e.g. chemistry, physics, medical physics, etc.) with 1 year of related experience OR
· Current or previous Senior Reactor Operator (SRO) license with 5 years of related experience OR
· Associate's degree in health physics or related science degrees (e.g. chemistry, physics, medical physics, etc.) with 3 years of related experience OR
· High school diploma/GED with qualifications for ANSI 3.1 RP Technician OR 5 years of related experience
· Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Sr Radiation Protection Specialist - Job Code XCDF
Minimum Qualifications
· Bachelor&rsquos degree in health physics or related science degrees (e.g. chemistry, physics, medical physics, etc.) with 4 years of experience in applied Radiation Protection OR
· Current or previous Senior Reactor Operator license with 5 years of applied Radiation Protection experience OR
· Associate&rsquos degree in health physics or related science degrees (e.g. health physics, chemistry, physics, medical physics, etc.) with 6 years of applied Radiation Protection experience OR
· High school diploma/GED with 7 years of experience in applied Radiation Protection
· Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Radiation Protection Technical Specialist - Job Code XCAN
Preferred Qualifications
None
Sr Radiation Protection Specialist - Job Code XCDF
Preferred Qualifications
· Successful completion of National Registry Radiation Protection Technicians (NRRPT) or Certified Health Physicist (CHP) certification
Crisis Support Technician - On Call
Technical support engineer job in Downers Grove, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
Information Technology Support Specialist
Technical support engineer job in Chicago, IL
🏫Attention education consulting applicants. I am looking to fill 2 Information Technology Support Specialist contracts in a school district🎓
Job Title: IT Consultant / Information Technology Support Specialist (Contract)
Duration: 3-12 Month Contracts (Extensions Common)
Type: W2 Contract or Corp-to-Corp
Industry: Higher Education / School Systems
Why This Role?
Universities and large school systems are investing heavily in IT modernization, cybersecurity, and system upgrades-and they need experienced IT professionals
now
, not after a 6-month hiring cycle.
This is a consulting-style contract role where you'll support education clients on high-impact initiatives while enjoying:
Consistent contract work
Stable, long-term projects
Predictable schedules (little to no on-call)
Meaningful work supporting students, faculty, and staff
What You'll Do
Depending on the engagement, you may work on one or more of the following:
Provide Tier 1-2 helpdesk and desktop support for faculty, staff, and students
Troubleshoot Windows, mac OS, Microsoft 365, and common academic applications
Support identity and access management (Active Directory, Azure AD)
Assist with system upgrades, migrations, and rollouts (ERP, LMS, CRM)
Document issues and resolutions in a ticketing system
Collaborate with project managers and senior engineers on modernization initiatives
Deliver white-glove support in a professional, customer-facing environment
Senior DevOps - Tier 2 Support
Technical support engineer job in Chicago, IL
Job Title: Senior DevOps - Tier 2 Support
A leading financial services organization is seeking a highly skilled Senior DevOps professional to join their Incident Management Support Team. This role focuses on hybrid-cloud operations, container orchestration, and enterprise-level technical support, with a strong emphasis on integrating DevOps processes into IT service management platforms.
Key Responsibilities:
Cloud Engineering: Manage and support applications and services in a hybrid-cloud environment (AWS preferred), ensuring performance, security, and cost-efficiency.
Container Orchestration: Administer Kubernetes clusters for deployment, scaling, and management of containerized applications.
ServiceNow Integration: Configure and integrate DevOps tools with ServiceNow to streamline incident management and IT service workflows.
Technical Support: Provide Level 2 support for complex software engineering, cloud infrastructure, and application performance issues.
Collaboration: Work closely with software development, deployment, and SRE teams to align operational practices.
Monitoring & Optimization: Implement monitoring and logging solutions to maintain system health and proactively resolve issues.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
2+ years of experience in DevOps, Software Engineering, or a similar technical role.
Demonstrated expertise in at least one major cloud platform (AWS, Azure, or GCP).
Hands-on experience with Kubernetes and containerized applications.
Proficiency with ServiceNow, including ITSM, ITOM, and other relevant modules.
Experience providing Level 2 technical support in fast-paced enterprise environments.
Strong analytical, problem-solving, and communication skills.
Benefits:
Hybrid work environment with flexible remote options
Tuition reimbursement and student loan repayment assistance
Technology stipend
Generous PTO and parental leave
401k with employer match
Comprehensive health benefits (medical, dental, vision)
About the Organization:
This organization is a globally recognized financial market utility, providing clearing and settlement services for derivatives and securities. They are committed to operational excellence, stability, and innovation while fostering a collaborative and supportive workplace.
Operations Systems Support (Back-office)
Technical support engineer job in Chicago, IL
Title: Operations Systems Support
Full-time
Our client is seeking an professional in Operations Systems Support who will manage operational systems and static data associated to their back-office platform. The role requires the individual to work with different functional areas to provide training and production support. The role requires the ability to perform deep analysis within the system and within the issues that arise.
The Operations Systems Support department sits within the operations function, with its focus being the back-office platform and associated static data management. Maintaining robust procedures and controls to ensure the firm meets the high-level expectations.
Responsibilities:
Monitor critical system import feeds associated to the XTP back-office platform.
Manage several projects including improving existing processes.
Maintain systems and required static in line with any new or changing regulatory reporting regimes.
Manage XTP back-office system changes and upgrades in line with business and exchange requirements.
Create daily control framework and daily processing efficiencies associated to client static data and regulatory reporting submissions.
Assist compliance with regulatory audit requests and queries.
Ensure written procedures are in place and up to date for the Department.
Efficient email management, including both personal and group mailboxes
Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges.
Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
Skills and Experience
Bachelor's degree in Finance, Business, or related field.
At least five (5) + years' experience working specifically with a trading Back Office system within an FCM, or similar organization.
Enhanced understanding of Futures & Options industry in areas including Reconciliations, Position Maintenance, Regulatory Reporting, and static data.
The ability to work with end users of the system, analyze their issue and put that into requirements for the vendor.
Experience with Microsoft Office
Excellent verbal and written communication skills
Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
Information Technology Operations Specialist
Technical support engineer job in Elk Grove Village, IL
Business Systems Analyst
Summary / Objective
The primary responsibility of the Business Systems Analyst role is responsible for project organization and execution and will participate in design, vendor evaluation, implementation, and management of multiple projects. This individual provides technical direction in the development and implementation of systems or in problem solving. Incumbent reports to the Director of Operations.
Essential Functions
All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned":
· Performs Systems Analysis/Database Design/Programming and Training.
· Performs analysis and makes recommendations in areas that require a high level of technical competency.
· Assists in modifying or creating databases within the SFDC.
· Performs a variety of complex programming tasks, such as designing, documenting, and integrating systems to improve efficiencies within SFDC and SAP.
· Provides technical training, guidance, and resource support for end users and Departmental staff.
· Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems. Coordinates conversions and upgrades to vendor systems.
· Performs as a project lead. Provides leadership and coordination on technology driven efficiencies with direction from the management team.
· In addition to all accountabilities of the Sr. Business Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high-level technical skills.
· Assists in developing user documentation and departmental policies and procedures that impact the use of application systems.
· Document and plan the projects of the system from the initial stage to final implementation and training stage.
· Acting as developer for Salesforce.
· IT document control and Management.
· Data Analyst - KPI's.
· Acting as liaison w/IT team in Morgan Hill and/or HQ w/stakeholders to meet the project objective.
· Performs other related duties as assigned.
Competencies
1. Customer/Client Focus
2. Decision Making
3. Initiative
4. Problem Solving/Analysis
5. Technical Capacity
6. Organizational Skills
Education and Experience Required
· Bachelor's degree in computer science, Systems/ Industrial Engineering, Business Administration or related field, and one to two years of post-graduate studies.
· Minimum of five years' experience in systems analysis and/or programming required with project management or leadership responsibilities.
· Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment is required in setting priorities of tasks among multiple assigned projects.
· Must have ability to communicate, motivate, and organize projects among a broad spectrum of personnel throughout the network, frequently under deadline pressure.
Skills Required
· SAP, or other ERP experience
· Salesforce CRM experience (or Microsoft Dynamics CRM or similar CRM system)
· Strong adaptability, analytical and interpersonal skills
· Effective communication skills (verbal, written and presentation)
Company Description
Anritsu, founded in 1895 in Japan, specializes in manufacturing advanced product inspection and detection equipment for the food and pharmaceutical industries. As part of the Product Quality Assurance division of Anritsu Corporation, we offer high-performing solutions such as X-Ray Systems, Checkweighers, Metal Detectors, and more, ensuring compliance with stringent quality standards and protecting brand integrity. With over 200,000 installations worldwide, Anritsu is a trusted leader in enhancing quality control and safety. Our local branches in the US, Europe, Brazil, and Mexico provide fast delivery, installation, and maintenance to support our clients' needs efficiently.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Technology Support Specialist
Technical support engineer job in Chicago, IL
BIRDS ON A CABLE needs a new Starling … but what is a BIRD ON A CABLE ?
Birds on a Cable is a small and personal IT consulting company in Chicago that breaks the mold of your typical “IT Guy.” Flat out, we don't want to be that guy, and we don't want to hire that guy. We want to make complex and difficult computer topics easy to understand for our clients. In doing so, we also want to develop actual relationships with our clients. We want our clients to enjoy calling us instead of dreading it.
Our goal is to fix problems as efficiently as possible, with creative thinking to find the best solution for the situation. We work with the lights (and music) on. We work hard. Since we support everything from small startup shops to restaurants and law firms, we have an array of tricks in our tool belt and are always looking for more.
so what's THE JOB ?
We need a Technical Support Specialist in a full-time position. This includes the installation, repair, and tweaking of hardware and software for end users; as well as the coordination and planning for major projects and upgrades.
We are growing, and our clients are growing; there is limitless administration with M365, SharePoint Exchange, and even on-prem systems. There is so much opportunity for growth.
what are we looking for in an APPLICANT ?
Our new Bird will have a solid understanding of Windows-based environments and platforms, as well as OSX generalities. We need someone with strong hardware troubleshooting skills. Someone able to pinpoint software errors and resolve them permanently. A good teacher, reminding users how to print to PDF or access OneDrive from mobile phones. Someone available for a full-time position with a work-hard, play-hard personality.
Math is hard, but this JOB will be about:
31%: Face-to-face technical support to client end-users. New user onboarding and hand-holding. Responding to client (and fellow-Bird) requests from all angles, including: email, ticketing systems, chat. You will be on your toes.
37% Remote installs, configurations, and troubleshooting of software/hardware/network appliances in mixed environments.
25%: Communication of client needs, project opportunities, solution gathering.
7%: Meetings, happy hours, gatherings.
YOU would fit in at BIRDS ON A CABLE if …
You are a positive personality that can handle client interaction with care; you have a personal commitment to completely satisfying a customer.
You can work and think in a fast-paced environment. Some days move fast, and we shift from one support issue to the next without much of a breath.
§ You are self-motivated and independent. Some days move slow, and we have a list of projects that need start-to-finish tending.
§ You are technically savvy. You can identify or research a problem, and follow-through to resolution.
§ You are detail-oriented and possess strong communication skills.
§ You can roll with the punches of a young IT company, make a positive impact and help us grow.
§ You have ideas.
§ You have a sense of humor.
what do you NEED to apply?
2+ years professional experience providing software and hardware technical support services to end-users.
2+ years of experience supporting a Microsoft Windows environment.
Knowledge of basic networking concepts.
Ability to lift and transport equipment heavier than 50lbs.
so what are the PERKS?
We have medical, dental and vision plans available after a month on the job; a retirement plan after your first Birdversary (that's one year, happy hour included). We compensate with a traditional salary as well as bonus structure. We give a kickback for personal phone/tech use.
We believe in summer Fridays.
Casual dress, some free food, a good number of happy hours and outings.
Personal transportation is a big plus, but not a must.
INTERESTED?
Wonderful! We look forward to your application. Be sure it includes:
a COVER LETTER that illustrates why you're right for this position. We'd love to hear about the customer/client service moment you're most proud of in your career. Please note that communication is key, and this letter will demonstrate that you articulate your thoughts clearly. and
a SUCCINCT RESUME, complete with references. Anything that exceeds 2pgs will be discarded.
FINAL NOTES:
Candidates undergo a full background screening and credit check.
All applications remain confidential.
Information Technology Support Associate
Technical support engineer job in Joliet, IL
Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager.
Responsibilities
Provide Level 1 support for store and office users via phone, ticketing system, email, or in person.
Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking.
Resolve routine software, hardware, and connectivity issues or escalate when necessary.
Assist with installing, configuring, and updating hardware and software across store locations.
Help maintain back-office systems, time clocks, scanners, and communications tools.
Support the rollout of new equipment, system upgrades, and store technology initiatives.
Ensure devices and systems are maintained according to company standards.
Collaborate with the IT team to improve processes and reduce recurring issues.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred.
2+ years of technical support experience required.
Retail or grocery industry experience is highly preferred, especially with POS or store operations systems.
Basic understanding of computer hardware, networking fundamentals, and mobile devices.
Strong troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work independently in a fast-paced environment.
Willingness to learn new systems and technologies.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
Desktop Support Specialist
Technical support engineer job in Des Plaines, IL
The IT Technical Support Specialist - Sr. position will be responsible for ensuring proper IT technical support, allowing end users to accomplish their business tasks. Supports local and remote PC and mobile hardware and software, via direct or remote contact with the hardware and/or the end user, as well as performing network system administration. This position serves as the second-level escalation support to a third-party outsourced first-level helpdesk. Plans, implements, monitors and supports corporate hardware and software infrastructure. Deploys, administers, and supports corporate and remote office servers/desktops. Performs advanced system and user administration for the entire organization and design. Installs software and peripheral equipment onto corporate workstations. Manages and installs appropriate operating system and software upgrades, patches, printers, drivers, etc. Provides third-level support for issues which are escalated by the second-level service delivery team and first-level helpdesk. Resolves complex end-user requests for installs, problem diagnoses, and equipment repairs. Performs hands-on fixes, including software/ hardware install and upgrades.
Desktop Support Specialist
Technical support engineer job in Chicago, IL
Job Title: Contractor - CMMC Desktop Site Migration Support Technician
Duration: 3 months (with potential extension)
Seeking multiple experienced desktop support contractors to assist with site migrations as part of a CMMC (Cybersecurity Maturity Model Certification) domain transition initiative. Technicians will perform hands-on migration tasks and provide end-user support to transition PCs and user accounts to a new secure domain across various sites.
Core Responsibilities:
Perform end-user PC migrations following defined checklists and workflows.
Back up and restore user profiles and data.
Use PowerShell scripts and migration tools to move systems to a new Active Directory domain.
Validate application and system functionality after migration.
Coordinate device handoffs and returns with on-site team members.
Provide post-migration walk-throughs for users (login changes, MFA setup, profile differences).
Maintain daily progress logs and escalate issues to migration leads.
Support hardware preparation, imaging, and PXE booting when needed.
Required Skills & Experience:
3+ years of hands-on desktop support or IT field technician experience.
Strong knowledge of Windows 10/11, Active Directory, and enterprise IT tools.
Experience with domain migrations, site cutovers, or IT transitions preferred.
Familiarity with IT workflows, backup utilities, and PowerShell.
Excellent communication skills and professionalism in user-facing situations.
Ability to follow structured processes and accurately document work.
Additional Details:
Schedule: Must be able to work evenings and weekends during cutovers.
Travel: Up to 90% may be required to major cities; expenses reimbursed. Some travel outside the U.S. may be needed for specific site activities.
Ideal Candidate:
A reliable, customer-focused desktop support technician with strong Windows and domain migration experience who can follow detailed procedures, communicate clearly with end users, and work effectively in a fast-paced environment with variable hours.
IT Infrastructure and Network Administrator - Chemical Manufacturer (34786)
Technical support engineer job in Itasca, IL
An international chemical manufacturing and solutions company in the Itasca, IL area is looking for an IT Infrastructure and Network Administrator who responsible for designing and implementing the company's IT infrastructure systems as well as network management.
IT Infrastructure and Network Administrator Responsibilities:
- Design, implement and maintain core IT infrastructure systems
- Write scripts to automate processes
- Monitor overall IT systems to ensure high performance and stability
- Maintain and improve backup systems
- Maintain and monitor network security and seek for an improvements
-Responsible for assisting help desk responsibilities as well as perform system updates,
- Ensure systems meet security requirements
- Design and develop communication systems
- Provide technical support for hardware and software issues
IT Infrastructure and Network Administrator Requirements:
- Bachelor's degree in Information Technology, Computer Science or Business
- At least 3 years of experience with IT infrastructure
- At least 3 years of experience with M365, Entra ID
- At least 3 years of experience with network work support
- Experience with tier 1,2 helpdesk
- Experience with Jira ticket is a plus
- Ability to travel up to 10 percent to MI and CA
- Strong communication and organizational skills
- This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.
We prioritize direct applicants; third-party resumes may not be reviewed.
IT Support Technician - Tier 1 - JAMF Pro
Technical support engineer job in Lemont, IL
Objectives
Provide technical support for computer systems and users.
4.0 Tasks and Delivery
Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources.
Responsible for providing technical support for usage of mac OS and Windows OS computers.
Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro.
Responsible for providing access to projects, groups, mailing lists, and Slack.
Responsible for debugging issues with multi-factor authentication setup.
Responsible for Improving existing helpdesk service processes where applicable.
*
Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups.
Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services.
Responsible for onboarding new users at the facility/directorate.
Responsible for assisting with user communication as appropriate.
Responsible for updating and tracking customer-reported issues from submission to resolution.
Responsible for the fulfillment of IT service catalog requests from customers
5.0 Required Knowledge, Skills, and Abilities
2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support
Bachelor's degree in Computer Science, Information Technology, or related field
Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders
Strong verbal and written communication skills
Strong testing and troubleshooting skills to identify process bottlenecks
Self-starter and a team player
Hands-on knowledge using ticketing software (eg. ServiceNow)
Some experience working in UNIX/Linux environments
Some working knowledge of shell scripting or other coding experience
Desktop Support Technician
Technical support engineer job in Chicago, IL
Title: Desktop Support Technician / Customer Experience (CX) Associate
Engagement: Jan 12, 2026 - Jul 10, 2026
Type: W2 or C2C
Rate: $45-$52
We are seeking a Desktop Support Technician / CX Associate to provide high-touch, on-site IT support in a fast-paced professional services environment. This is an internal enablement role supporting fully billable employees who require near-100% laptop uptime. The CX Associate is the first on-site responder and plays a key role in delivering a positive, professional end-user experience.
Responsibilities
Walk-up and desk-side IT support
Troubleshoot Windows 10, Office 365, and SharePoint issues
Laptop hardware repair, imaging, and software installs
End-to-end ticket ownership using ServiceNow or Remedy
Support printers, copiers, conference rooms, and video conferencing
Asset tracking and inventory management
Participate in major incident calls and escalation processes
Support internal meetings, events, and conferences
Routine maintenance of IT spaces, equipment, and on-site inventory
Clear communication, proactive updates, and ownership through resolution
Required Qualifications
1-3 years of desktop or end-user support experience
Strong Windows and Microsoft Office skills
Ticketing system experience (ServiceNow or Remedy preferred)
Hands-on laptop hardware troubleshooting
Comfortable supporting executives and billable professionals
Strong communication, organizational, and customer-service skills
Nice to Have
Large corporate or professional services environment experience
MSP background
iOS and Android support exposure
Not a Fit If You Are
Seeking remote or hybrid work
Coming strictly from call-center or phone-only support
Uncomfortable with face-to-face user interaction
Information Technology System Engineer
Technical support engineer job in Willowbrook, IL
Systems Engineer - (Mid-Level - 3 to 5 Years' Experience)
Company: ShadowTech Labs
About ShadowTech Labs
ShadowTech Labs is a leading security technology firm specializing in secure computing platforms and advanced surveillance systems for critical infrastructure. We partner with industry leaders to deliver air-gapped, high-availability solutions that are compliant with stringent regulatory requirements.
Position Overview
We are seeking a talented Systems Engineer with 3-5 years of hands-on experience in designing, deploying, and maintaining mission-critical IT infrastructure. The ideal candidate will join our systems engineering team in Willowbrook, Illinois, reporting directly to our Systems Engineering & Information Technology Manager. Due to the sensitive nature of our work, U.S. Citizenship and the ability to pass a rigorous background investigation, drug screening, and working on location are required.
Key Responsibilities
• Design, implement, and support VMware-virtualized and bare-metal Windows and Linux server environments, ensuring high availability and security.
• Maintain and expand corporate IT environment, including Active Directory, Entra, Azure, Intune, SentinelOne, and other enterprise-level solutions.
• Configure and maintain network infrastructure such as routers, switches, and firewalls from Ubiquiti, Cisco, Fortigate, and Netgear.
• Develop and maintain automation scripts and tools (Bash, PowerShell, Ansible, etc.) for system provisioning and configuration management.
• Collaborate with cross-functional teams to integrate virtualization (vSphere, Hyper-V), containerization (Docker), and cloud-based resources when applicable.
• Assist in cybersecurity assessments, vulnerability scanning, and remediation; documenting findings in line with NRC RG 5.71, NEI 08-09, and industry best practices.
• Create and maintain technical documentation, runbooks, and standard operating procedures.
• Configuration of Active Directory, including group policy, and integrating Azure SAML authentication with other vendors.
• Configuration and troubleshooting a diverse spectrum of IoT devices such as cameras, motion sensors, and industrial automation appliances.
• Supporting day-to-day IT operations.
• Troubleshoot and resolve system, network, and application issues promptly.
Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered.
• 3-5 years of professional experience in systems engineering, with demonstrated Windows and Linux server administration expertise.
• 3-5 years of professional experience in virtualization and/or containerization, VMware VCP certifications are a plus.
• Proficient with networking, switching, and routing.
• Proficient in Microsoft Entra (Azure AD), Microsoft 365, and Active Directory.
• Excellent problem-solving abilities and attention to detail.
• Superior communication skills, both written and verbal. Desired Skills
• Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
• Experience with Netbox and Snipe-IT.
• Experience with SMB-level storage infrastructure; SAN or NAS.
• Ability to travel 20%.
• Ability to lift 30 pounds.
Desired Skills
Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
Experience with SMB-level storage infrastructure; SAN or NAS.
Security & Employment Requirements
• U.S. Citizenship and a compliant real ID are mandatory. Non-US Citizens cannot be considered.
• Willingness to undergo and pass a comprehensive background investigation and drug screening in accordance with 10 CFR 73.56.
• Ability to work on-site in Willowbrook, IL; no remote work options for this role.
What We Offer
Competitive salary ($80,000 - $125,000) based on experience, with bonus eligibility.
Benefits package including health, dental, and vision.
401(k) retirement plan.
Paid time off and holidays.
Opportunities for professional development, certifications, and career growth.
A collaborative, mission-driven work environment focused on cutting-edge national security.
Hiring Process
1. Virtual Interview
2. On-site Interview & Facility Tour
3. Offer & Acceptance
4. Background Check & Onboarding
ShadowTech Labs is an equal opportunity employer committed to diversity in the workplace.
Network Systems Engineer
Technical support engineer job in Chicago, IL
Links Technology is seeking a driven and skilled Network Systems Engineer to join our client's team in Chicago, IL. Our client is the industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. They leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide their clients with a competitive edge in an increasingly interconnected world.
Responsibilities of the Network Systems Engineer:
The Pre-Sales Systems Engineer has the key responsibility of acting as a trusted advisor for our clients customers and partners to gather requirements and identify opportunities with existing and new customers.
Own the pre and post-sales technical relationship with the assigned territory and customer base.
Build and maintain a deep, sound knowledge of all our client's technologies, in order to support and help in the enablement of strategic customers.
Facilitate technical training on our client's products, differentiators, solutions, and demos.
Engage with key partners to develop proficiencies in delivering services around Our client's solution set.
Participate in the execution of Proof of Concepts (POCs) and on-site customer testing.
Execute technical Quarterly Business Reviews with customer base.
Support onsite requirements at the customer site.
Respond to inbound questions from the customers including research and lab testing of solutions.
Present technical content to worldwide organizations both virtually and in-person.
Create technical marketing materials for the global Arista organization.
Travel expectations is approximately 10%.
Qualifications of the Network Systems Engineer:
Minimum of 5 years of networking design and implementation experience with a focus on Data Center, Campus, WI-FI and Security solutions working with Financial Services customers.
Strong presentation and selling skills including communication of complex technical material.
Solid understanding and knowledge of how to build successful relationships between an equipment manufacturer and a customer base of executives, architects, engineers and operations teams.
Good interpersonal skills, customer relations skills, and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines.
Experience creating technical material (slides, white papers, battle cards, solution guides, etc).
Solid knowledge of competitive products, solutions, and services.
Experience with Network Overlay and Virtualization is highly desired.
Previous experience building network automation using Python and Ansible desired.
Network Industry Certification including Arista Cloud Engineer (ACE) level 3-5 desired.
Benefits of the Network Systems Engineer:
10 Days PTO
Health, Dental, and Vision Insurance
Matching 401k
Direct hire opportunity!
Hybrid role in Chicago, IL
Salary Range: $112k - $160k
Data Center Operations Technician 1 - Graveyard Shift
Technical support engineer job in Elk Grove Village, IL
About the job
Operations Technician 1
**Shift - 12am - 10am Sun - Wed***
Csquare is a global data center leader in retail colocation and interconnection services. The company operates a footprint of 61 data centers in 29 markets around the world, providing services to more than 2,300 leading enterprises, service providers, and U.S. federal government agencies. Centersquare brings proven operational excellence, global scale, flexibility, and customer-focused innovation together to provide a comprehensive portfolio of data center and interconnection solutions.
The Operations Technician 1 (O) is an entry-level position responsible for providing exceptional 24x7 data center support for internal and external customers. Primary responsibilities include installations, troubleshooting, monitoring, and documentation.
Primary Responsibilities
· Work directly with colocation customers to isolate and troubleshoot issues as necessary.
· Responsible for the installation and troubleshooting of all copper and fiber cross connects and run bundles of cables throughout a data center.
· Layer 1 cable testing, including light testing, continuity - Transmit/Receive, DB Loss Level, head-to-head testing. Terminate and test cabling using various connectors (LC/SC, RJ45).
· Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks.
· Manage and prepare incoming and outgoing customer tape backups/rotations and offsite transfers.
· Assume monitoring role for all critical systems utilizing Building Monitoring System. Provide visibility and support to the Facilities Team.
· Follow all global policies and procedures. Effectively escalate events in a timely manner to the appropriate team.
· Perform and execute installation/de-installation projects that would include the racking and stacking, dressing cabling and labeling.
· Work efforts which require work with ladders and various hand tools.
· Employee's assigned work shift can vary based on site coverage requirements. Shifts include nights, weekends, and holidays. On-call and overtime will be necessary depending on workload requirements.
· Lifting of hardware equipment required up to and in excess of 50 pounds. Standing, bending and kneeling as required to perform this task. Server lifts can be utilized where applicable.
· Perform additional/other duties as assigned such as (but not limited to): Physical Security (monitoring and controlling access to the data center), cleanliness and appearance of raised floor (including physical clean-up) and shipping/receiving duties.
Experience & Qualifications
· High School Diploma or equivalent required, operational and technical experience in an IT environment preferred.
· IT certification is desired.
· Experience with the installation, testing and terminating of copper, fiber (multi & single mode) and coaxial cable is desired.
· Windows operating system navigation, general commands and system programs/processes knowledge and experience.
· Security clearance via Government or other agency background check may be required for customer support.
· Excellent communication and organizational skills are required.
· Strong team player.
Employer will not sponsor visas for this role
Csquare
is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Senior Systems Engineer (MSP) - Tier 3 Support
Technical support engineer job in Schaumburg, IL
A fast-growing MSP in the northwest suburbs is looking for a Senior Systems Engineer to join their team. This group blends the flexibility of a local MSP with the backing of a nationwide network, supporting a wide range of clients and delivering modern, high-quality IT solutions. If you love solving complex issues, working directly with clients, and being part of a collaborative, people-first culture, this is a great fit.
Work Schedule:
• First 90 days: 5 days onsite (Palatine)
• After onboarding: Hybrid (2-3 WFH)
Responsibilities
Act as a senior escalation point
Provide remote + onsite support across servers, networks, desktops, and cloud
Administer Azure, Microsoft 365, AD, DNS, DHCP
Support onboarding, provisioning, and device configuration
Diagnose network/server/desktop issues across varied client environments
Use Kaseya RMM + Autotask PSA for ticketing, monitoring, documentation
Install/configure hardware & software; perform hands-on support when needed
Recommend improvements to client environments and internal processes
Requirements
3-5+ years MSP experience (REQUIRED)
Strong communication and customer-facing skills
Expertise in Azure, Microsoft 365, Windows Server, Active Directory
Solid networking fundamentals (DNS, DHCP, VLANs, firewalls)
Experience with RMM/PSA tools preferred
Windows/mac OS support experience
Valid driver's license + reliable transportation
Benefits
$70,000- $90,000 base + $500 monthly bonus
Health, dental, vision
Mileage reimbursement
Hybrid work schedule
Supportive culture with real growth opportunities
Ongoing training & development
Systems Engineer - ServiceNow
Technical support engineer job in Chicago, IL
W2 only role
Remote Role
No development in this role/ candidate must have knowledge of the fundamentals of Service Now/ Scripting knowledge is nice-to-have especially Java scripting/ must know various platforms within Service Now (Yokahama, Xanadu, etc.)
Top 3 skill sets required for this role:
1. Understanding of basic platform administration (roles, ACL's, script includes, business rules, CMDB, etc)
2. Know how to debug in the ServiceNow environment using out-of-box tools
3. Javascript, XML, JSON
Nice to have skills or certifications:
1. Knowledge of REST API's and how to debug them
2. Performance analytics experience
3. Certified System Administrator
Responsibilities
Configure and customize core ServiceNow applications (ITSM, CMDB, Change, Problem, Incident, etc.).
Collaborate with business analysts, administrators, and other stakeholders to translate requirements into technical solutions.
Build and maintain integrations between ServiceNow and external systems using REST, SOAP, or other methods.
Develop and maintain client scripts, business rules, UI policies, and flow designer flows.
Participate in platform upgrades and ensure customizations are compatible with new versions.
Conduct unit and integration testing and support UAT activities.
Write and maintain clear technical documentation.
Identify areas for improvement in platform performance, user experience, and workflow efficiency.
Provide support and troubleshooting for application issues and user inquiries.
Help solution new ideas to improve existing and future business processes
Work to uphold best practice and the integrity of the ServiceNow platform
Education & Certification
B.S. in IT related field OR degree and equivalent work experience
ServiceNow Certifications - preferred ITSM, ITAM, CMDB, SAM, HAM, FSM
TIL Certification - preferred
Experience
2+ years IT experience, 1+ years working on ServiceNow
Xanadu+ - preferred
Portal, HR, ITSM, Customer Service, Catalog, MID Servers, Discovery Probes, Notify, Integrations, Scrum, ATF (automated-test framework), Transform Maps, JavaScript, XML, JSON, REST, SOAP
Microsoft System Engineer
Technical support engineer job in Chicago, IL
Microsoft 365 Engineer
Onsite Daily
Locals Preferred
This is a Full time, permanent position and is not open to sponsorship, 3rd party representation or H1B transfer at this time.
I am looking for a hands-on Microsoft 365 Engineer to own, administer, and continuously improve our enterprise M365 environment. This is a great opportunity for someone who wants full ownership of a modern collaboration platform, enjoys solving complex technical challenges, and thrives in an onsite team environment.
You'll manage daily operations, lead platform enhancements, and drive adoption across the business. Your work will directly impact company productivity, data security, and collaboration effectiveness.
OVERVIEW OF RESPONSIBILITIES
Microsoft 365 Administration
Manage user identities, groups, licensing, and security settings in Entra ID (Azure AD).
Administer Exchange Online (mail flow, hybrid connectivity, retention policies).
Maintain and optimize Teams, SharePoint Online, OneDrive, Outlook, and collaboration workflows.
Implement backup and recovery procedures for M365 email and files.
Security & Compliance
Enforce Conditional Access, MFA, and identity protection protocols.
Configure retention/sensitivity labels and compliance policies via Microsoft Purview.
Perform periodic security audits and resolve vulnerabilities.
Support hybrid identity integration between AD and Azure AD.
Monitoring & Troubleshooting
Use PowerShell, Graph API, M365 Admin Center, and Defender portal to monitor performance and security.
Quickly resolve complex issues related to email flow, Teams meetings, SharePoint access, and identity authentication.
Build automation scripts, runbooks, and dashboards.
Support & Collaboration
Partner with the Service Desk and app teams to improve processes and ensure change control.
Provide user training, communications, and documentation.
Participate in on-call rotation and off-hours upgrades.
Windows Server Management
Maintain and support on-prem Windows Server infrastructure.
Install, upgrade, patch, and troubleshoot server systems to ensure reliability.
QUALIFICATIONS
5+ years in IT; 3+ years administering Microsoft 365 / Azure environments.
Strong experience with Exchange Online, Teams, Intune, SharePoint Online, and Entra ID.
Azure experience, including VMs, AKS, SQL managed instances, and Azure firewall.
Strong PowerShell automation expertise.
Experience with backup/disaster recovery and security protocols.
Excellent communication and problem-solving ability.
Microsoft or Azure certifications are a plus (Azure Admin, Azure Architect, M365, CCNA).
Overview: Sterling Engineering / Staffing has a rich history of delivering top talent to our clients. We are a nationwide Staffing Firm that has been in business for over 56 years. With over 200 currently active clients, Sterling works within the Automation, Energy, Facilities, Information Technology, Food, Logistics / Supply Chain, Manufacturing, Packaging, Life Sciences, Pharmaceuticals, Engineering and R&D industries.
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
Customer Solutions Engineer
Technical support engineer job in Chicago, IL
Wells Street Growth is searching for a Customer Solutions Engineer on behalf of a client. Our client is a disrupter in the payments processing industry, with a product that allows businesses and their customers to receive funds instantly.
As their client base grows, there is a need to add a technical customer success professional to the team. There are three high level areas of responsibility that this person will have:
Help customers solve both non-technical and technical issues related to the platform
Contribute to increased platform usage/revenue by working towards customer retention and identifying opportunities to upsell
Aid in building a sustainable customer solutions practice
Skills that will make someone successful in the role:
Experience in a customer success role at a start up, with a connection to revenue
Prior work with SQL, to troubleshoot issues and examine customer data
Experience evaluating log files to determine the cause of technical issues
This role carries an expectation to be onsite in Chicago's West Loop neighborhood 4 days per week. We will be prioritizing candidates who are currently local to the Chicago area during the search.