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Technical support engineer jobs in New Orleans, LA - 141 jobs

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  • Help Desk Technician

    Asmglobal

    Technical support engineer job in New Orleans, LA

    Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and Responsibilities Load various software updates Provide maintenance on various computer hardware Maintain organization and cleanliness in the operations room Track inventory of computer-related supplies Answer Help Desk Calls professionally and courtesily All other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must successfully pass a criminal background check Must be at least 18 years of age Detailed knowledge of Microsoft workstation operation systems Excellent problem-solving skills, including the use of remote management systems Able to work days, nights, weekends, and holidays as needed Education and/or Experience High School Diploma or equivalent, college preferred 1-3 years of working experience within PC support Extensive experience installing, maintaining, and upgrading Microsoft applications Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $42k-70k yearly est. Auto-Apply 60d+ ago
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  • IT Support Specialist

    Bellwether Technology

    Technical support engineer job in New Orleans, LA

    Job DescriptionSalary: Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by The Times-Picayune for seven years straight. We are especially proud of this recognition as its based on feedback from our own team. We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment. Essential Duties and Responsibilities: Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more. Manage deployment for enterprise-level workstations and tablets. Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers. Work with users to clarify information and set proper expectations. Report client or quality concerns to management. Active Directory user management. Collaborate with team members to support client needs and service delivery goals. Other responsibilities as assigned. Requirements: Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted). Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite. At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+) Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing. Ability to lift and transport computers and IT equipment as needed Valid drivers license, reliable transportation, and willingness to travel to client sites within the region. Ability to prioritize tasks and manage time effectively. Team-oriented mindset and customer-first attitude. Completion of some college coursework in IT, computer science, or a related field (degree preferred). Beneficial Knowledge: Experience with current versions of Windows Server. Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus. Compensation & Benefits: Competitive salary and performance-based bonuses Medical, dental, and vision insurance 401(k) plan with company match Paid vacation, sick leave, and holidays Certification and mileage reimbursement Professional development opportunities and company-sponsored events Friendly, business-casual work environment Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $42k-70k yearly est. 17d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support engineer job in New Orleans, LA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $57k-77k yearly est. 8d ago
  • IT Support Specialist

    M S Rau 4.0company rating

    Technical support engineer job in New Orleans, LA

    Full-time Description M.S. Rau is seeking a dedicated IT Support Specialist to join our dynamic team, ensuring robust technical support, system maintenance, and optimization to power our expanding infrastructure in a luxury retail environment. This full-time role offers the chance to make a meaningful impact by resolving technical challenges, enhancing user experiences, and driving operational excellence. Collaborate with seasoned IT professionals, lead innovative projects, and maintain a secure, efficient technology ecosystem while fostering a proactive, service-oriented culture that supports our prestigious brand's commitment to excellence. Who We Are: Located in the French Quarter for more than a century, M.S. Rau is an internationally recognized leader in rare and important antiques, fine art and jewelry. Our philosophy of ultimate client satisfaction has guided us for over a century, solidifying our commitment to building life-long relationships of trust with each client. Working here means you work for the best of the best while surrounded by some of the world's most fascinating and beautiful treasures. Who You Are: You have a strong work ethic, a desire to learn and a positive attitude. The expertise you will bring include: Set up and install new hardware and software systems. Diagnose and troubleshoot hardware and software issues. Maintain hardware and software by conducting regular maintenance and updates. Upgrade firmware, software, and outdated hardware systems. Monitor and maintain security systems and install updates. Provide technical support to users and resolve technical errors. Prepare technical documents, such as error and maintenance reports. Create user documents and provide training on new computer systems. Manage and maintain the company's cellular plan. Research technical solutions; implement solutions and provide documentation and training. Manage and maintain access control systems. Process new and exiting employees. Requirements Other skills you will bring to M.S. Rau: Bachelor's degree in computer science, information technology, or related field OR 1+ years of experience as a computer technician or in a similar role. Certified as a Microsoft Certified Professional. Proficiency in computer operating systems, such as MS Windows and MAC OS. Expert knowledge of computer systems, including desktops, cloud-based systems, networks, servers, and system maintenance. Strong in performance tuning, debugging, and testing. Excellent problem-solving and critical thinking skills. Good written and verbal communication skills. The ability to stay up to date with the latest advancements in hardware and software. Must be organized, detailed oriented, thorough, self-motivated, disciplined, flexible, patient and possess spontaneous decision capabilities. What We Offer: Compensation and Hours This is a full-time hourly position with a pay range of $28 to $32 per hour plus the potential to earn quarterly and annual bonuses. The position works Monday through Saturday, 8:30a.m. to 5:30p.m. Work will be performed on Saturdays and an off day may be taken between Monday and Friday at the employee's choosing. The intent is for the employee to provide Saturday help-desk coverage in the Gallery while maintaining a 40-hour work week. Overtime may be required depending on business needs. Benefits M.S. Rau offers a comprehensive and flexible benefits package that fits you and your family's needs. Benefits are focused on the health and wellness, financial well-being, and work-life balance of our employees. We offer: Paid Time Off and Holidays Medical, Dental and Vision Life Insurance Short- and Long-Term Disability Critical Illness, Cancer, Accident and Hospital Indemnity Insurance Flexible and Commuter Spending Accounts Lifestyle Spending Account Employee Assistance Program Wellness Program 401k with match On-site gym Work Environment This is primarily a sedentary office position with employees working in a controlled office environment. The employee regularly bends, reaches, pushes, and pulls when setting up computer stations. Moves within the building to install computer stations. The position uses a computer terminal to access, input and retrieve data. Finger dexterity is required to operate computer keyboard and calculator. Other Duties The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. The omission of specific statements or duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. EEO Statement M S Rau provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, age (40 or older), national origin, marital status, handicap or disability (including pregnancy), perception of history of handicap or disability, ancestry, protected veteran status, sexual orientation, gender identity or expression, genetics, or any other characteristic protected by federal, state or local laws. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. EEO is the Law links in English and Spanish .
    $28-32 hourly 3d ago
  • Information Technology

    Vp 3.9company rating

    Technical support engineer job in New Orleans, LA

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $44k-81k yearly est. Auto-Apply 60d+ ago
  • IT Specialist

    Artech Information System 4.8company rating

    Technical support engineer job in New Orleans, LA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Under immediate supervision, install, configure, service, repair, and maintain information technology systems in both a stand‐alone and clientserver environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability. Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Install, optimize and troubleshoot Local Area and Base Area Networks. Familiar with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT). Qualifications REQUIRED: IT experience required. Certified in accordance with DoD 8570.01 ‐ M Information Assurance Technician (IAT) Level I: A+, Network+ In addition: One of the following is required: MTA, MCTS, MCSA, CompTIA A+, CompTIA Network +, CCNA High school Diploma or General Equivalency Diploma (GED) Additional Information For more information, Please contact shail Jha ************ Shail.JhaATartechinfo.com
    $79k-112k yearly est. 17h ago
  • Support Production Tech I

    Zachry Holdings, Inc. 4.7company rating

    Technical support engineer job in Luling, LA

    Responsibilities * Ensure production area is safe to work, productive and has required inventory * Maintain production machines and equipment * Ensure equipment and work floor is clean, safe, and well-maintained Required Qualifications * Strong Communication skills * Ability to follow instructions * Good organization skills * Forklift experience * Familiar with documents, including but not limited to bill of lading and packing slips * Basic computer skills Preferred Qualifications * Current Zachry or Zachry ROF'ed employee. * Knowledge of production * Problem Solving Skills Physical Requirements * Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.
    $32k-66k yearly est. Auto-Apply 15d ago
  • Support Production Tech I

    Zachry Group 4.5company rating

    Technical support engineer job in Luling, LA

    Responsibilities Ensure production area is safe to work, productive and has required inventory Maintain production machines and equipment Ensure equipment and work floor is clean, safe, and well-maintained Required Qualifications Strong Communication skills Ability to follow instructions Good organization skills Forklift experience Familiar with documents, including but not limited to bill of lading and packing slips Basic computer skills Preferred Qualifications Current Zachry or Zachry ROF'ed employee. Knowledge of production Problem Solving Skills Physical Requirements Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.
    $31k-64k yearly est. Auto-Apply 15d ago
  • Support Technician

    Daveandbusters

    Technical support engineer job in New Orleans, LA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.3 hourly Auto-Apply 60d+ ago
  • IT Systems Administrator

    Monarch Medical Management

    Technical support engineer job in Metairie, LA

    Job Type: Full-time | Monday - Friday, 8:00 AM - 5:00 PM Monarch Medical Management is a leading integrated medical facility dedicated to delivering high-quality, multispecialty care throughout Greater New Orleans and Baton Rouge. We pride ourselves on compassionate service and personalized attention that puts patients first. Position Overview We're seeking a professional, service-oriented team player to join our fast-paced IT Department as an IT Systems Administrator. In this full-time, non-exempt role, you'll play a key part in maintaining and optimizing the technical infrastructure that supports our healthcare operations. Occasional travel to surrounding clinics is required, and the position is eligible for overtime. Key Responsibilities • Configure and maintain servers to ensure optimal performance • Manage user accounts, permissions, and access controls • Monitor routers, switches, and firewalls to maintain network stability • Provide technical support for healthcare applications, including EHR and PACS • Implement and manage data backup and recovery protocols • Enforce security policies to protect patient data and ensure HIPAA compliance • Collaborate on system upgrades and maintain thorough documentation Qualifications • Associate degree in Information Technology or related field • Proven experience as a Systems Administrator (healthcare experience preferred) • Familiarity with Electronic Health Records (EHR) and PACS systems • Proficiency in Windows and Linux server environments • Experience with virtualization technologies (VMware, Hyper-V) • Strong knowledge of Active Directory, Group Policy, and DNS • Security certifications such as CISSP or CISM are a plus • Excellent communication and interpersonal skills Benefits • Health, Vision, and Dental Insurance (after 60 days) • Continued Education Programs • Paid Time Off • Retirement Plans Monarch Medical Management is proud to be an Equal Employment Opportunity employer. We welcome all qualified applicants regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by law. View all jobs at this company
    $53k-79k yearly est. 60d+ ago
  • Information Technology Center

    New Orleans Baptist Theological Seminary 3.5company rating

    Technical support engineer job in New Orleans, LA

    The Classroom Technology Support team member serves as the first point of contact for Students, Faculty and Staff that are seeking technical assistance in using classroom technology (Cisco & Logitech) and Microsoft Teams for class streaming/recording. The team member works with the IT Classroom team to create service requests, assist with troubleshooting, provides Tips & Tricks training and communication for the ITC department. Individuals interested in working part-time as a Classroom Technology Support Team Member should complete the on-campus application and submit it to the ITC or HR departments.
    $29k-32k yearly est. 60d+ ago
  • Systems Engineer II

    Judit, Inc.

    Technical support engineer job in New Orleans, LA

    Responsibilities: * Supporting full-lifecycle engineering design and development activities on established UxS and disruptive new products. * Using technical acumen and problem-solving skills toward the execution of systems engineering tasks - including (but not limited to) requirements analysis, impact assessments, systems modeling (SysML), trade studies, requirements derivation, design review support, integration planning, test, verification, risk management, and engineering analysis. * Preparing and presenting systems engineering work products to internal review teams and external customers at program milestone reviews. * Interacting daily with technical leads, program managers, planners, technicians, and other engineers. * Driving tasks to completion independently - aided by appropriate supervision and mentoring. * Collaborating with others within the workgroup, with other departments, and the customer. Qualifications * Bachelor's Degree in Engineering with 2+ years related experience (systems or test engineering preferred) OR Master's Degree in Engineering with 1+ year(s) of related experience * Experience with hardware and/or software integration, managing requirements derivation and allocation, or architecture design * Experience with DOORS, JIRA, and Cameo/MagicDraw is strongly preferred * Experience in a Department of Defense (DoD) environment is preferred * Experience or certifications in Model-Based System Engineering (MBSE) is a plus * Experience with Windows and/or Unix operating systems is a plus * Effective and efficient writing and presentation skills * A good working knowledge of Microsoft Office products (i.e., Outlook, Word, Excel, PowerPoint, and Visio) * Ability to travel up to 15% * Active Secret Clearance preferred; Secret eligibility required
    $63k-84k yearly est. 60d+ ago
  • Service Engineer Level 1, Control Systems (Sign-On Bonus) (Relocation Assistance)

    Parent Profile Motor Services Hugo Stamp

    Technical support engineer job in Mandeville, LA

    Full-time Description Service Engineer Level 1 - Control Systems Department: Service Reports To: Service Manager Work Type: Full-Time Travel: up to 75% of the time (both domestic and international); company pool vehicle provided. Direct Reports: None Compensation: $30-$35 per hour (based on experience) Bonus: $2,000 sign-on bonus Relocation Assistance: Available This Is More Than a Standard Service Role - It's a Chance to Master Your Craft This isn't a routine service job. We're looking for a Technical Expert-someone who thrives on mastering complex systems, has an obsessive attention to detail, and isn't satisfied until every technical challenge is solved with precision. If you're driven to analyze, troubleshoot, and perfect your work, and you can perform under shifting priorities, deadlines, and pressures, this is your opportunity to work on high-impact projects across the globe. You'll be trusted to adapt quickly, think critically, and maintain the highest technical standards-because at MSHS, our clients' operations depend on it. About the Role As a Service Engineer Level 1 - Control Systems, you will be the technical service leader performing and leading MRO in the field. You'll work independently or as part of a team, implementing processes and procedures for servicing company-supported products and equipment. You'll also be responsible for delivering top-tier customer service-both internally and externally-while ensuring that all tasks are completed to company standards. This role requires a professional who can balance hands-on technical execution with strong problem-solving abilities. Key Responsibilities Perform in-house and field service tasks including installation, troubleshooting, testing, and maintenance of supported products and equipment. Provide support for TAG, training, and system-level testing. Understand basic component and systems-level functionality. Identify, analyze, and repair product failures, ordering and replacing parts as needed. Provide TAG support to determine and recommend which products or services best fit the customer's needs. Offer basic fault-finding assistance via phone and email for low-end controls. Required Qualifications We're looking for someone with more than skills-we want precision, adaptability, and a drive for mastery. Recognized electrical or mechanical certificate from a trade school or military training institution or Associate Degree in a related field. 1-2 years of experience in the field or a related area. Knowledge of commonly-used concepts, practices, and procedures for electrical and mechanical engineering. Ability to follow instructions and pre-established guidelines. Ability to work under immediate supervision. Analytical thinker with strong attention to detail. Excellent verbal and written communication skills (English required, Spanish a plus). Customer-focused, with strong interpersonal skills. Willingness and ability to travel up to 75% domestically and internationally. Must have a valid driver's license (company pool vehicle provided). Desired Qualifications Basic troubleshooting knowledge for electrical and mechanical systems. Prior customer support or service experience. Why Join Us? MSHS is a trusted leader in service solutions for turbines and engines. In this role, you'll work with a team that values technical mastery, precision, and customer trust. You'll face complex challenges, expand your expertise, and make a measurable impact on systems that power critical operations worldwide. Benefits Include $2,000 sign-on bonus Relocation assistance Medical, dental, and vision coverage 401(k) with company match Paid time off and holidays Tuition reimbursement and professional development Company-paid life and disability insurance Be the Technical Expert Our Clients Rely On If you're ready to take ownership of your work, develop mastery in advanced control systems, and deliver exceptional results in high-pressure environments-apply today. Equal Opportunity Employer MSHS PPG is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws. Drug-Free Workplace MSHS PPG is a Drug-Free Workplace. All offers of employment are contingent on successful completion of a drug and alcohol screening, which may include testing for marijuana in compliance with applicable federal regulations and relevant state labor laws. We understand that marijuana laws vary by state, and our testing policies are designed to ensure compliance with both federal and state requirements where applicable. Salary Description $30.00 - 35.00 per hour (DOE)
    $30-35 hourly 60d+ ago
  • Crane Systems Engineer I

    Treo Staffing 3.8company rating

    Technical support engineer job in Covington, LA

    ←Back to all jobs at TREO STAFFING LLC Crane Systems Engineer I Great Opportunity for an experienced CRANE SYSTEMS ENGINEER I with one of our TOP-NOTCH clients! ESSENTIAL FUNCTIONS: Read and interpret blueprints, technical drawings, schematics, and computer-generated reports. Confer with other engineers and other personnel to implement operating procedures, resolve system malfunctions, and provide technical information. Research and analyze design proposals, specifications, manuals, and other data to evaluate the feasibility, cost and maintenance requirements of designs or applications. Design and develop innovative mechanical and industrial designs required for new products; execute modification for existing products. Specify system components or direct modification of products to ensure conformance with engineering design, performance specifications and Quality Management System. Investigate equipment failures and difficulties to diagnose faulty operation and to make recommendations to production/service crew. Assist drafters in developing structural design of products, using drafting tools or computer-assisted design/drafting equipment and software. Oversee installation, operation, maintenance, and repair to ensure that products are installed and functioning according to specifications. Conduct research that tests and analyzes the feasibility, design, operation and performance of equipment, components, and systems. Recommend design modifications to eliminate machine or system malfunctions. Exercise and maintain confidentiality. Maintain file structure for all models and drawings. Responsible for all design validation per API 2C. QUALIFICATIONS: Must have Bachelor's degree in Engineering. 0-3 years of crane engineering experience required. ANSI, API and AWS knowledge is highly preferred. Proficient in drawing practices and procedures (drafting and GD&Ts). Experience using CAD tools, solid modeling software, FEA software and other engineering computer programs. PHYSICAL AND MENTAL DEMANDS: Will spend long hours sitting and using office equipment and computers. Regularly required to stand, walk, stoop, bend or kneel; reach with hands and arms. Use hands to handle or operate standard office equipment and measuring devices. Near vision and ability to adjust focus; able to talk and hear; ability to visualize. May spend long hours in intense concentration requiring attention to detail and accuracy. There are a number of deadlines associated with this position which may cause significant stress. May be required to climb and balance work at heights. Occasionally lift materials and supplies. WORK ENVIRONMENT: Will spend majority of time in office setting. May occasionally spend time in warehouse, assembly shop and welding shop. Noise level is usually low to moderate but may be very loud. May involve hazardous materials, fumes, moving parts/equipment, electrical shock risk, extreme heat (welding) and extreme cold (liquid nitrogen). Severe hot weather is likely and severe cold weather is possible on occasions when working outside. $43,000 - $65,000 ANNUALLY - DEPENDING ON EXPERIENCE Please visit our careers page to see more job opportunities.
    $43k-65k yearly 60d+ ago
  • IT Support Specialist

    Bellwether Technology

    Technical support engineer job in New Orleans, LA

    Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years. We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a “Top Workplace" by The Times-Picayune for seven years straight. We are especially proud of this recognition as it's based on feedback from our own team. We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment. Essential Duties and Responsibilities: Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more. Manage deployment for enterprise-level workstations and tablets. Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers. Work with users to clarify information and set proper expectations. Report client or quality concerns to management. Active Directory user management. Collaborate with team members to support client needs and service delivery goals. Other responsibilities as assigned. Requirements: Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted). Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite. At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+) Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing. Ability to lift and transport computers and IT equipment as needed Valid driver's license, reliable transportation, and willingness to travel to client sites within the region. Ability to prioritize tasks and manage time effectively. Team-oriented mindset and customer-first attitude. Completion of some college coursework in IT, computer science, or a related field (degree preferred). Beneficial Knowledge: Experience with current versions of Windows Server. Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus. Compensation & Benefits: Competitive salary and performance-based bonuses Medical, dental, and vision insurance 401(k) plan with company match Paid vacation, sick leave, and holidays Certification and mileage reimbursement Professional development opportunities and company-sponsored events Friendly, business-casual work environment Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $42k-70k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in New Orleans, LA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $57k-77k yearly est. 30d ago
  • IT Specialist

    Artech Information System 4.8company rating

    Technical support engineer job in New Orleans, LA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Under immediate supervision, install, configure, service, repair, and maintain information technology systems in both a stand‐alone and clientserver environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability. Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Install, optimize and troubleshoot Local Area and Base Area Networks. Familiar with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT). Qualifications REQUIRED: IT experience required. Certified in accordance with DoD 8570.01‐M Information Assurance Technician (IAT) Level I: A+, Network+ In addition: One of the following is required: MTA, MCTS, MCSA, CompTIA A+, CompTIA Network +, CCNA High school Diploma or General Equivalency Diploma (GED) Additional Information For more information, Please contact shail Jha ************ Shail.JhaATartechinfo.com
    $79k-112k yearly est. 60d+ ago
  • Systems Engineer II

    Judit Inc.

    Technical support engineer job in New Orleans, LA

    Job Description Responsibilities: Supporting full-lifecycle engineering design and development activities on established UxS and disruptive new products. Using technical acumen and problem-solving skills toward the execution of systems engineering tasks - including (but not limited to) requirements analysis, impact assessments, systems modeling (SysML), trade studies, requirements derivation, design review support, integration planning, test, verification, risk management, and engineering analysis. Preparing and presenting systems engineering work products to internal review teams and external customers at program milestone reviews. Interacting daily with technical leads, program managers, planners, technicians, and other engineers. Driving tasks to completion independently - aided by appropriate supervision and mentoring. Collaborating with others within the workgroup, with other departments, and the customer. Qualifications Bachelor's Degree in Engineering with 2+ years related experience (systems or test engineering preferred) OR Master's Degree in Engineering with 1+ year(s) of related experience Experience with hardware and/or software integration, managing requirements derivation and allocation, or architecture design Experience with DOORS, JIRA, and Cameo/MagicDraw is strongly preferred Experience in a Department of Defense (DoD) environment is preferred Experience or certifications in Model-Based System Engineering (MBSE) is a plus Experience with Windows and/or Unix operating systems is a plus Effective and efficient writing and presentation skills A good working knowledge of Microsoft Office products (i.e., Outlook, Word, Excel, PowerPoint, and Visio) Ability to travel up to 15% Active Secret Clearance preferred; Secret eligibility required
    $63k-84k yearly est. 22d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Raceland, LA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $57k-78k yearly est. 13d ago
  • IT Support Specialist - North Shore

    Bellwether Technology

    Technical support engineer job in Hammond, LA

    Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years. We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a “Top Workplace" by The Times-Picayune for seven years straight. We are especially proud of this recognition as it's based on feedback from our own team. We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment. Essential Duties and Responsibilities: Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more. Manage deployment for enterprise-level workstations and tablets. Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers. Work with users to clarify information and set proper expectations. Report client or quality concerns to management. Active Directory user management. Collaborate with team members to support client needs and service delivery goals. Other responsibilities as assigned. Requirements: Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted). Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite. At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+) Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing. Ability to lift and transport computers and IT equipment as needed Valid driver's license, reliable transportation, and willingness to travel to client sites within the region. Ability to prioritize tasks and manage time effectively. Team-oriented mindset and customer-first attitude. Completion of some college coursework in IT, computer science, or a related field (degree preferred). Beneficial Knowledge: Experience with current versions of Windows Server. Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus. Compensation & Benefits: Competitive salary and performance-based bonuses Medical, dental, and vision insurance 401(k) plan with company match Paid vacation, sick leave, and holidays Certification and mileage reimbursement Professional development opportunities and company-sponsored events Friendly, business-casual work environment Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $42k-70k yearly est. 60d+ ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in New Orleans, LA?

The average technical support engineer in New Orleans, LA earns between $50,000 and $111,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in New Orleans, LA

$75,000

What are the biggest employers of Technical Support Engineers in New Orleans, LA?

The biggest employers of Technical Support Engineers in New Orleans, LA are:
  1. Intralox
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