Technical support engineer jobs in Palm Bay, FL

Technical Support Engineer, UX, 36657601 What You Get To Do In This Role The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with ServiceNow platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues. Your Responsibilities As a Technical Support Engineer Include Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Learn & Deliver training on the new products. Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Personal commitment to quality?and customer?service. Frontend browser debugging experience required. In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible. Skills Demonstrated fluid ability to troubleshoot, resolve, and provide code level analysis for complex technical issues. In-depth understanding of how SaaS products work - possess a deep technical understanding as well as a basic understanding of integrated systems. Working knowledge of the components in a web applications stack. Demonstrated ownership and can coordinate successfully with engineering and escalation teams to achieve resolution of customer issues and requests. Hands-on experience in JavaScript, HTML, CSS is required. Proven ability to maintain focus and work effectively with uncompromising attention to detail. Ability to work closely with high-value customer administrators and developers that have a variety of experience and skillset. Excellent time management skills and must be able to work independently to provide workable solutions. Must be able to perform thorough research as well as ask the right questions to successfully resolve or quickly escalate for quick solution. Ability to work with other teams to resolve cases. Excellent technical and communication skills for research and discovery to clearly articulate solutions to complex technical problems. Identify and help resolve trends with application issues and knowledge gaps within the organization. The Following Additional Skills Are Preferred But Not Required A fundamental understanding of IT service management and ITIL business process Prior ServiceNow Platform Implementation Experience Exposure communicating technical issues at various levels of the organization Fluid experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Deep understanding of JavaScript What will the interview process look like? First round - 15-20 minute monitoring phone interview (behavioral questions) Second round - 1 hour technical interview Third round - 1 hour panel interview with hiring manager, other managers (behavioral questions) on the team and 2 tech leads (technical questions) Note - Second and third round is contingent on if they pass expectations and fit needs to filling the role Additional Information This position will also require onsite presence weekly on Wednesday and Thursday at the office. Due to potential work with our government partners, candidate must be a U.S. Citizen or Green Card holder. Pay Rate Range $30-35.71/hr.

Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-93208 Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Personal commitment to quality and customer service Frontend browser debugging experience required. Key Requirements and Technology Experience; Key skills; Web Services - REST, SOAP Scripting /Rest API Relational databases - MySQL, Oracle, and Similar SSO/Authentication Email Configuration and Maintenance Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication Understanding of Email Troubleshooting Knowledge on Web Services (SOAP, REST) Experience Data Extraction Technologies (e.g. JDBC, ODBC) Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Experience with relational databases - MySQL, Oracle, and Similar Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Job Title : Technical Support Engineer (NO C2C) Duration : 12 Months contract with possible extension Key Responsibilities: What you get to do in this role: The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues. Your responsibilities: Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Learn & Deliver training on the new products. Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Personal commitment to quality and customer service. Frontend browser debugging experience required. In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.

IT Support Technician/Desktop Support/Help Desk or a Systems Engineer. This is a Managed Service Provider (MSP). Our client is open to hiring someone within this range. Must be onsite daily. We are hiring for Tier 2 or 3 Technical Support or a Systems Engineer. Salary depends on experience. This position is mostly on the systems side but having some network and being versatile is a plus. Employment Type: Full-Time Clearance Requirements: Must pass background check and drug test About Us We are a small, close-knit Managed Service Provider supporting startups, mid-sized businesses, and healthcare organizations. Most of our environments leverage Microsoft Windows, Azure, and M365. Our culture is humble, fun, hungry, and smart. We value curiosity, accountability, and people who are passionate about IT. We operate like a family office-everyone matters, everyone contributes, and everyone grows. We're looking for an interesting, people-first, tech-loving individual who wants to build a career in IT while helping our clients succeed. Position Overview The IT Support Technician provides frontline support to our clients, resolving technical issues, maintaining systems, and ensuring an exceptional customer experience. This role is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and takes pride in helping others. Essential Job Duties & Responsibilities Technical Responsibilities Provide IT support for Microsoft core business applications, Windows operating systems, and Microsoft 365 environments. Support and maintain disaster recovery solutions. Deliver basic network-level support: WAN/LAN connectivity, routers, firewalls, and general network security. Implement and support basic remote access solutions including VPN, Terminal Services, and Citrix. Monitor RMM (Remote Monitoring and Management) alerts and notifications; respond promptly via service tickets. Maintain and update system documentation within ConnectWise. Communicate with customers throughout the support lifecycle, ensuring they are informed of progress, changes, and outages. Customer Service & Operational Responsibilities Improve customer satisfaction through professional communication and fast resolution of requests. Provide quick turnaround on service tickets while maintaining accuracy and quality. Work closely with the Service Desk Dispatcher to ensure proper routing and prioritization of requests. Escalate service requests that require senior engineering support. Accurately enter time and expenses into ConnectWise in real time. Complete assigned ConnectWise University training and follow internal processes. Document all work thoroughly and consistently using ConnectWise service tickets. Knowledge, Skills, and Abilities Required To perform this role successfully, candidates should demonstrate: Technical Skills Strong understanding of Windows operating systems, business applications, printing systems, and network fundamentals. Basic knowledge of WAN/LAN concepts, firewalls, and remote access technologies. Familiarity with IT support tools, monitoring systems, and the role of technology in service delivery. Professional Skills Excellent verbal and written communication skills, including phone presence and active listening. Strong diagnostic and troubleshooting abilities. Ability to multitask, prioritize, and adapt quickly to changes. High customer service orientation and awareness of key IT services provided. Accurate, fast typing and strong documentation habits. Personal Attributes Self-motivated, resourceful, and proactive. Team player with the ability to collaborate effectively. Hungry to learn, humble enough to ask questions, and smart in how you approach problems. Genuine passion for technology and helping people. Preferred Qualities While not required, the ideal candidate might also have: Experience in an MSP or service desk environment Certifications (CompTIA A+, Network+, Microsoft, etc.) Exposure to ConnectWise, Autotask, or other PSA tools Why Work With Us? Supportive, “family office” culture where your voice matters Hands-on experience across diverse environments and technologies Opportunities to grow your skills and career rapidly Work with fun, hungry, humble, and smart people who love what they do

Role: Network Operations Specialist Duration: 12+ months (Temp to Perm) Shift: 2nd shift Pay Range: $28 - $32/hr on W2 (all inclusive) Job Description: • Provide technical support handling inbound and outbound calls, managing Outlook Email queues, and inputting data to an Incident Management Queue in a Call Center environment. • Monitor alarm conditions, analyze, and troubleshoot network to proactively identify and minimize disruption and impact to the FAA network. • Use software tools and procedures, check availability and assign field technicians to jobs. • Maintain Field Technician incidents tickets (submit new incidents, keep existing incidents updated and accurate, help technicians resolve incidents). • Able to follow standard procedures and prioritize tasks according to urgency and importance, in a team environment and adapt quickly to new procedures and changing situations. • Ability and willingness to learn the OSI Model. • Willing to participate in team training to learn IP and Time Division Multiplexing (TDM) technologies. • Ideal candidate will have proven communication and customer service skills, strong attention to detail and be able to remain calm during urgent situations. • Work in an onsite 24x7 network Call Center environment where shift and workday flexibility is required, along with on-call hours. • Support short-term emergency evacuation to local backup facilities, if initiated. Qualifications: • High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.

Required: Highly experienced in their ability to troubleshoot difficult technical issues with ease Strong object-oriented programming skills in Java/JavaScript Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML Working knowledge of the components in a web applications stack Experience with relational databases such as MySQL Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Strong personal commitment to quality and customer service Ability to work with high-value customer administrators and developers Understanding of basic networking and system administration. We value a work-life balance while also collaborating through consistent presence in the office

Harvey Nash USA has been engaged to find a talented Technical Support Engineer - Integrations for an Enterprise SaaS/Tech Client. Integrations gets a mix of issue types that typically center around there broad topics: • Email Configuration and Maintenance (Not just Outlook App) • SSO/Authentication (Candidate should Know who to configure the technology and how this works internally, NOT just assign or grant user/permissions). • Web Services • Scripting /Rest API • Database issues Non-negotiable items that a candidate must have: • Web Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programing language • SSO and authentication, Email protocols and servers Job Title: Technical Support Engineer - Integrations Location: Orlando, FL (Hybrid - Flexible: Weekly on Wednesday and Thursday at the office) Duration: 12 Months Contract Overview: • Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems. • Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering. What you will do in this role: • Be a Customer Advocate providing support to users/administrators of our platform • Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations • Resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or answer technical questions about the Client software and platform. • Gain an understanding of the Client platform and all core functionality. • Analyze data with a view to isolate the potential cause of the issue. • Involve others to accomplish personal and group goals. A reasonable, good faith estimate of the minimum and maximum hourly wage for this position is $35.71/hr. on W2. Benefits will be available, and details are available at the following links: Benefits Details: *********************************************** 401K Plan: Our employees work hard, which is why Harvey Nash is proud to contribute to their hard-earned savings with a 401(k) retirement plan that includes a 25% company match on all deferrals. We also offer a Roth 401(k) for even more flexibility. Employees 21 years of age or older, and have completed 3 months of service, are eligible to participate.

6 month contract to hire Rate: $60-75/hr Salary: $110 - $140k/yr The Senior Network Engineer is responsible for the daily operation and maintenance of LAN & WAN networks, including Cisco and Palo Alto hardware and software maintenance, core services installation, and troubleshooting Satcom Direct Government and services. This role involves designing, installing, and optimizing network infrastructure across multiple locations to enhance efficiency and reduce costs. The engineer also provides support for military and company personnel as needed. Network Architecture & Engineering: · Support the design, implementation, and lifecycle management of enterprise and enclave network systems supporting global and mission-critical operations · Develop and execute strategic roadmaps for next-generation infrastructure, driving modernization, security, and scalability across Company's infrastructure · Implement and operate private, secure networks for worldwide PoPs and specialized military/government environments, ensuring compliance with stringent standards · Deliver high availability, redundancy and scalability across Company's global infrastructure (Amsterdam, Melbourne, Ashburn, Sydney) Planning & Design: · Create and maintain high- and low-level network design documentation and drawings to guide implementation, operations and future growth · Manage large-scale IP Address Management (IPAM) for customers and provider networks · Research and evaluate new technologies, develop test plans and proof of concept solutions that enhance performance and reduce costs · Support technical refreshes, upgrades, and infrastructure modernization initiatives to align with business growth · Manage project budgets and deliver cost-effective solutions while maintaining enterprise grade reliability Procurement & Vendor Management: · Develop Bills of Materials (BOMs) and Request for Quotes (RFQs) for enterprise network hardware, software, services · Administer licensing, vendor agreements and renewals to ensure compliance, availability, and support coverage · Oversee inventory tracking and lifecycle management for network components across the global infrastructure Installation & Configuration: · Support the installation and configuration of network infrastructure, including routers, switches, firewalls and virtual systems across the global infrastructure. · Ensure compliance with cabling standards, optimized rack layouts, and industry best practices for reliability and scalability. · Diagnose and resolve complex hardware and software issues, driving root cause analysis, and corrective action to minimize downtime. Operations & Maintenance: · Oversee global infrastructure, leveraging monitoring systems to detect and remediate issues before they impact customers · Provide 24/7 support for critical network events and emergencies, leading root cause analysis and restoration efforts · Maintain accurate documentation, network diagrams, and performance logs to ensure operational continuity · Conduct after-hours maintenance, risk analysis, and infrastructure upgrades to minimize disruption during peak business hours Security & Compliance: · Implement and maintain network security policies, firewall configurations, and VPN solutions to safeguard enterprise and government environments · Configure and troubleshoot authentication, authorization, and security hardening controls across routers, switches, firewalls, and virtual machines · Ensure adherence to security standards, while continuously monitoring for vulnerabilities and potential threats Financial Strategy: · Reduce CAPEX/OPEX expenditures through consolidation and optimization of network resources · Drive cost savings using vendor discounts, leveraging bulk purchasing, and securing favorable contract terms · Evaluate vendor sales recommendations to avoid unnecessary technology purchases Training & Development: · Pursue ongoing professional development through certifications, advanced training, and vendor partnerships to stay ahead of evolving technologies · Mentor team members through technical training and knowledge-sharing sessions · Support the adoption of new tools and methodologies by translating training and research into practical solutions for enterprise networks Qualifications · Bachelor's Degree in a related field, or equivalent professional experience · 5+ years of hands-on experience with designing, implementing, and supporting enterprise network infrastructure · Cisco CCNP R&S and CCDP certifications or equivalent advanced networking certifications preferred Required Skills, Experience, and Talents · Expertise in Cisco platforms (ISR, Nexus, NCS, ASR) and Palo Alto firewalls · Proficient in LAN/WAN protocols including BGP, MPLS, OSPF, STP, and VXLAN · Familiarity with Linux (Rocky 8/Fedora) and network management and monitoring systems · Strong analytical, troubleshooting, and problem-solving skills with a proven ability to diagnose and resolve complex problems · Skilled in network documentation and design using tools such as Visio, php IPAM, or NetBox; proficient in productivity suites · Ability to rapidly learn and apply new networking technologies, tools, and methodologies in dynamic environments Preferred Skills, Experience, and Talents · Proven capability to manage multiple projects and priorities simultaneously while maintaining attention to detail and meeting deadlines · Excellent verbal and written communication skills · Ability to work both independently and within a team environment

Join a Global Leader in Workforce Solutions - Net2Source Inc. Who We Are Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision-Right Talent. Right Time. Right Place. Right Price. Network Engineer Full Time Orlando, Florida Pay-$70,000-80,000 K plus 5% bonus. Who We Are Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision-Right Talent. Right Time. Right Place. Right Price. Please find below the . Job Description: The Network Engineer will be responsible for service delivery support and project deliverables within the global infrastructure network environment supporting an $8 billion dollar Fortune 500 company. This role will identify gaps, needs, and lead improvement efforts to improve service delivery. This role will be considered a subject matter expert (SME) in one or more key technologies under the networking domain. It is expected that this role will operate independently, solve complex problems, and fulfill requests with minimal supervision. YOUR IMPACT These duties are not meant to be all-inclusive and other duties may be assigned. Responsible for supporting Palo-Alto technologies including Firewall, Panorama, Global Protect VPN, URL-Filtering, IoT Security, PRISMA, and others. Also responsible for supporting Cisco technologies including switching, routing (including SD-WAN), Cisco ISE for 802.1X and TACACS, DNA Center, Wireless, ACI, and others. Responsible for supporting ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area. Provide solutions for both RTB and project efforts of medium to high complexity. Serve as a project resource on application and infrastructure project efforts representing functional capabilities. Assist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements. Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with other Information Technology (IT) staff, mentoring, and job shadowing. YOUR SKILLS AND EXPERTISE Three (3) or more years of experience in Information Technology, or in a related area. Experience with supporting services like DNS and DHCP along with familiarity with Cisco technologies such as wireless routing and potentially Cisco ICE or DNA. Ability to travel 15% +/- STANDOUT QUALIFICATIONS Cisco, Palo Alto and/or cloud certifications related to network technologies (CCNA, CNNP, or CCIE), ITIL Foundation Certification, Network A+ Certification, or other industry-relevant certifications) Information Technology experience within the manufacturing industry. Demonstrated experience managing enterprise level networks. Documented experience developing network diagrams and drawings using Microsoft Visio Ability to effectively communicate. Ability to work in a team environment. Strong organizational skills with exceptional follow through and attention to detail. Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines. Ability to work in a fast-paced environment where requirements are constantly changing. Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc. The Network Engineer will be responsible for service delivery support and project deliverables within the global infrastructure network environment supporting an $8 billion dollar Fortune 500 company. This role will identify gaps, needs, and lead improvement efforts to improve service delivery. This role will be considered a subject matter expert (SME) in one or more key technologies under the networking domain. It is expected that this role will operate independently, solve complex problems, and fulfill requests with minimal supervision. YOUR IMPACT These duties are not meant to be all-inclusive and other duties may be assigned. Responsible for supporting Palo-Alto technologies including Firewall, Panorama, Global Protect VPN, URL-Filtering, IoT Security, PRISMA, and others. Also responsible for supporting Cisco technologies including switching, routing (including SD-WAN), Cisco ISE for 802.1X and TACACS, DNA Center, Wireless, ACI, and others. Responsible for supporting ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area. Provide solutions for both RTB and project efforts of medium to high complexity. Serve as a project resource on application and infrastructure project efforts representing functional capabilities. Assist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements. Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with other Information Technology (IT) staff, mentoring, and job shadowing. YOUR SKILLS AND EXPERTISE Three (3) or more years of experience in Information Technology, or in a related area. Experience with supporting services like DNS and DHCP along with familiarity with Cisco technologies such as wireless routing and potentially Cisco ICE or DNA. Ability to travel 15% +/- STANDOUT QUALIFICATIONS Cisco, Palo Alto and/or cloud certifications related to network technologies (CCNA, CNNP, or CCIE), ITIL Foundation Certification, Network A+ Certification, or other industry-relevant certifications) Information Technology experience within the manufacturing industry. Demonstrated experience managing enterprise level networks. Documented experience developing network diagrams and drawings using Microsoft Visio Ability to effectively communicate. Ability to work in a team environment. Strong organizational skills with exceptional follow through and attention to detail. Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines. Ability to work in a fast-paced environment where requirements are constantly changing. Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc. Ready to Level Up Your Career? Click Apply Now and let's make it happen. Thanks & Regards, Priyanka Gupta |Senior Engineering Recruiter Net2Source Inc. Global HQ Address - 270 Davidson Ave, Suite 704, Somerset, NJ 08873 Cell: ************** Email: ***************************** Web: ****************** LinkedIn: *****************************************************

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay rate is $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The IT Support Specialist will provide technical assistance with the installation and maintenance of hardware, software, network communication and workstations including troubleshooting, technical support and training. It will serve as a technical resource for site based staff and personnel. Minimum Requirements: Associate Degree in Information Technology or Computer Science. Minimum of 1 year of previous experience in network maintenance, desktop support and design. Certification of A+ and N+ Essential Duties and Responsibilities: Troubleshoots and maintains FTC approved site based networks, workstations peripherals/hardware and databases. Provides technical support for computer hardware and software as well as assisting users with the use of e-mail, internet, and office productivity software. Retrieve, review and/or modify data and deployment software. Track software licensing and the use of software on site in accordance with corporate policy. Maintain a database and inventory of technical equipment. Assist in the preparation and planning of the school-based technology plan and SOP. Oversees and maintain the school site. Responsible for keeping up to date on current technology being used by the company. Benefits: Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care Dental/Vision Insurance Coverage 12 Paid Holidays / Paid Time Off / Paid Volunteer Day 401[k] with 50% Employer Matching Short-Term Disability Life Insurance Supplemental Life Insurance Options Growth Opportunities / Education Assistance and Professional Development Benefits No Cost Benefits: Group Life Insurance Long Term Disability Talent Referral Program TicketsatWork - Discount Entertainment Program Enjoy a paid day off on your birthday (available to full-time employees after two years) Who We Are NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education. NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law. The selected applicant will undergo a background check, educational verification, and drug testing.

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Please note that this opportunity is contingent on program funding. Start dates are determined after funding confirmation. Northrop Grumman's Aeronautics Systems sector is seeking a Principal EW I&T Engineer to join our team of qualified, diverse individuals in defining the future. This position will be located in Melbourne, FL. The selected engineer will perform as a member of an interdisciplinary team on a key effort to develop novel and innovative solutions to advanced technical problems. The successful engineer will contribute to the overall development of Electronic Warfare subsystems, including developing functional architectures, analyzing performance, developing and managing requirements and interfaces, and verifying/validating all allocated requirements, You will design, develop, build, and test EW systems in conjunction with key suppliers. The EW engineer in this role will be responsible for one or more of the following: Support development and integration of electronic warfare subsystems and components to meet platform mission objectives Requirements development, analysis, maturation and implementation translating customer requirements into hardware and software specifications Perform MBSE and capturing requirements, interfaces, behaviors, structures and parametrics Conducting detailed trade studies Performing risk analysis and developing mitigation plans and tracking to closure Collaborate with engineers and program stakeholders Developing and maintaining supplier documentation, performance based specifications, and statements of work Technical management of program strategic partners and suppliers, including development, acquisition, acceptance, qualification, system integration and test support Review documents from the supplier's development effort and support supplier technical interchange meetings and design reviews Identifying/planning/executing informal and formal testing of subsystem requirements in lab, troubleshooting hardware in the lab Performing aircraft ground and flight test on subsystems to validate and verify subsystem requirement and sell-off Support technical discussions with the customer and having daily interaction with management, external personnel, customers, and various sub teams A successful EW Engineer has good leadership skills and understands the scope of the work and the impact of the work on other teams, consistently brings up concerns, issues and risks to program and technical leadership and holds the team to a high level of technical rigor. Basic Qualifications: Principal EW I&T Engineer (T03) Must have a Bachelor's degree in a Science, Technology, Engineering or Mathematics (STEM) discipline from an accredited university AND 5 years of related professional/military experience in Engineering; OR a Master's degree in a STEM discipline from an accredited university AND 3 years of related professional/military experience in Engineering; or a Ph.D. AND 1 years of related professional/military experience in Engineering. Your ability to transfer and maintain the final adjudicated government Secret clearance, and any program access(es) required for the position within a reasonable period of time, as determined by the compan Knowledge of electromagnetics in the RF spectrum (VHF through Ka bands) Experience designing, developing, integrating, and/or testing RF equipment for airborne platforms. Experience in decomposing, deriving, allocating and tracing requirements from system to component level Preferred Qualifications: Demonstrated strong verbal and written communication skills and the ability to work well in a close team environment Demonstrated problem solving and troubleshooting skills Demonstrated ability to assimilate new concepts quickly and independently and work in a self-directed manner Experience designing, developing, integrating, and/or testing EW or Radar subsystems for airborne platforms. Experience with RF antenna and component design and performance analysis Experience in model based systems engineering using Cameo or similar SysML tools Experience in performance analysis using MATLAB and Excel or similar tools Familiarity with Atlassian collaboration tool set (Jira and Confluence) Experience in supplier/subcontract management Experience with developing supplier documentation, performance based specifications, and statements of work Experience building supplier evaluation criteria and experience in conducting technical evaluations, documenting results and selection' Ability to review documents from the supplier's development effort and support supplier technical interchange meetings and design review #AS-FA3 Primary Level Salary Range: $95,300.00 - $142,900.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Job DescriptionDescription Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses. Please note: we are not a recruiter or placement service. Position OverviewWhat you'll be doing as an IT Help Desk Technician: Support Microsoft Windows desktop and server technologies Consult with clients and offer guidance on technology use and best-practices Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner Communicate the need for escalation promptly if you are unable to resolve the issue Provide fast and friendly tech support to end-users, IT managers, and C-level executives Typical Week: 85% help desk, 10% server/network support, 5% training/meetings You are a great IT Help Desk Technician candidate if you have..... Bachelor's Degree, business related field preferred, or equivalent experience Minimum of 1 year experience working in a 50+ user Windows desktop/server environment Well-rounded Microsoft desktop technology experience and user support Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols Motivation and drive to develop yourself personally and professionally Strong communication skills both verbal and written Excellent customer service skills Perks of working here as an IT Help Desk Technician: WFH Flexibility Focus on Work/Life Balance We match 4% on your 401K Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year Comprehensive benefits package which includes paid life insurance and paid long term disability Peerfit membership - providing free access to many local gyms and studios Paid Maternity, Paternity and foster leave Quarterly employee/family outings Career Path road mapping $200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team Real Culture initiatives and recognition, not just pizza parties 360 degree feedback. You talk, we listen. Mileage reimbursement Super cool technology - virtual lab, paid certifications and training days iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values Additional Information: Valid driver's license and insurance with reliable transportation. This position requires infrequent local travel. Smoking is prohibited at all client sites and iVenture offices

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Please share profile to [email protected] Duration: Long Term Hybrid Role: Work Persona - Flexible: Weekly on Wednesday and Thursday at the office. Overview: Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering. What you will do in this role: • Be a Customer Advocate providing support to users/administrators of our platform • Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations • Resolve technical cases?created by customers looking for?help to understand or?troubleshoot unexpected?behaviors or answer technical?questions about the ServiceNow?software and platform. • Gain an understanding of?the ServiceNow platform and all?core functionality. • Analyze data with a?view to isolate the potential?cause of the issue. • Involve others to?accomplish personal and group?goals. What you will need to be successful in this role: • Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder) • Understanding of Email?Troubleshooting (e.g. Office 365, Exchange )? • Knowledge on Web?Services (SOAP, REST)? • Experience Data Extraction Technologies (e.g. JDBC, ODBC) • Hands-on experience exporting/importing data between separate systemS • Working knowledge on Network troubleshooting (e.g. Ping, Telnet) • Hands on experience in any?bi-directional, integration between two systems? • Some experience with Scripting languages:? JavaScript, Python, Perl, Unix Shell, Windows Shell) • Experience with relational databases (e.g. MySQL, Oracle) • Experience with the gathering and reading of various log files including tools like Splunk Hiring Manager Notes Integrations gets a mix of issue types that typically center around there broad topics: • Email Configuration and Maintenance (Not just Outlook App) • SSO/Authentication (Candidate should Know who to configure the tecnologiy and how this works internally, NOT just assign or grant user/permissions). • Web Services • Scripting /Rest API • Database issues Given the wide variety of issues that we get there is no 1 or 2 must have skills. Instead we are looking for candidates that some firsthand experience in as many of these technical areas as possible as it speeds up the ramp up time. Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role? • Web Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programing language • What backgrounds/skills can we be more flexible with that can be learned on the job? • SSO and authentication, Email protocols and servers What will the interview process look like? • First round - 30 to 45 minute monitoring phone interview (behavioral and technical questions) • Second round - 1 hour panel interview with 2-3 engineers and hiring manager (technical questions) • Final Round - Optional

Job Details FL Office - Orlando, FL Full Time $23.00 Hourly AnyDescription Technical Support Specialist II Technical Support Specialist II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Must have a thorough understanding of Customer Service and Technical Support procedures and policies to ensure that clients issues are resolved timely and accurately. Required tasks include resolving escalations from Technical Support Agents. Essential Responsibilities: To receive inbound telephone calls, chat messages, and emails from customers on product questions. To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence. Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel. Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible. Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness. User professional judgement to resolve problems. Serve as a point of contact for large customers. Assist seasonal technical support agent and resolve/report problems. Owning and driving various aspects of quality assurance from a technical support team perspective. Provide assessment of existing systems and recommend improvement. Work effectively either solo or in a team. Performs additional related duties as assigned by management. Must have excellent communication skills (verbal and written). Prepare for and support new products within technical areas. Preferred Skills: Associates Degree in Computer Science, or 3 years of experience 2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications 2 years Customer Service Bi-Lingual (English/Spanish) Basic knowledge of Tax concepts

Eastern Florida State College is currently seeking applications for the full-time position of Technical Support Specialist I on the Melbourne Campus in Melbourne, Florida. Salary & Benefit The annual salary is $37,584. Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan. Position Concept Installs, modifies and makes minor repairs to computer hardware and software systems as well as provides technical assistance to users. This position will work closely with all IT staff. Minimum Qualifications The following minimum qualifications for this position must be met before any applicant will be considered: * High School diploma or GED. * One year's experience in similar technical support position preferred. * Industry certifications preferred. * Required knowledge of the capabilities of computer hardware, software, and operating systems. * Required knowledge of hardware, software, and peripheral equipment troubleshooting techniques. * Valid Florida Motor Vehicle Operator's license required. * A review of Social Media activity will be part of the candidate evaluation process. * This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $36.00). This fingerprinting fee ($36.00) is non-refundable. * Understanding of and commitment to Equal Access/Equal Opportunity. * Official transcripts of all collegiate work will be required to be considered beyond the application phase.* * High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc. Minimum physical qualifications: * Ability to communicate both orally and in writing. * Ability to occasionally lift, push, pull and/or move up to 40 pounds. * Ability to access input and retrieve information and/or data from a computer. * Works inside in an office environment. * Works outside in various weather conditions. * Works in or with moving vehicles and/or equipment. * Works in noisy conditions. Notes Applications will be accepted from December 3, 2025, through December 17, 2025; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans Preference in employment for eligible veterans' and eligible spouses of veterans.

A client in the Aerospace and Defense industry is looking to add one Field Support Engineer to their team in Orlando, FL. They will be responsible for supporting hardware and software systems for testing electronics assemblies so they will have a strong focus in troubleshooting and repair work. They will be responsible for frequent travel up to 50% of the time and they will be assembling, calibrating, installing electrical equipment, performing root cause analysis, and providing on-site training and demonstrations for end users. This is a fully on site position and they will work on a 9/80 work schedule so they will have every other Friday off. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Bachelor's Degree in Electrical Engineering or Electronics - 1-2 years of experience providing technical support (technician or engineering) - C, C++, C#, and LabVIEW - Experience in soldering and assembling/disassembling electronics - Experience with testing equipment (oscilloscope, multimeter, audio generator)

Network Support Engineer. Job Type: Full Time Requirements: The Candidate shall have the following technical competency: Technical, analytical and personal skills. Knowledge of Cisco Virtual Routing and Forwarding (VRF-lite) configuration. Ability to communicate in an understandable, polite, and friendly manner, both written and verbal. Knowledge, configuration, and maintenance of Cisco 6509, 6500 series data center equipment. Knowledge, configuration, and maintenance of Cisco Catalyst 4000, 3000 access layer switches. Knowledge, configuration and maintain Cisco Wireless Local Area Network (WLAN) systems 5500 series controllers, 3000 series access points (AP). Cisco Access Control Server (ACS) 802.1X end point administration. Conducts core services installs and management of Virtual LAN's (VLAN) enterprise wide. Performs life cycle management of all network assets. Manages enterprise network architecture, routing, routed, metro-e LAN's and VRF's. 10 years of Cisco experience. Knowledge of wireless controllers. ISC2 Certified Information Systems Security Professional. Duties: The Candidate will be responsible for: Comprehensive Network Management: Designing, configuring, and maintaining LAN (both wired and wireless), IP address schemes, DNS, WINS, and Ether-Channel/Bonding. This includes managing multi-site network operations, enterprise network architecture, routing (including VRFs), and interconnections between all OVAHCS locations. Industrial Control Network (ICN) Specialization: Leading the design, implementation, maintenance, and support of the ICN. This involves managing ICN IP space, coordinating new system installs, providing SME (Subject Matter Expert) support on the 6550-process, and offering support for various ICN-connected systems like CCTV, AMAG, Metasys (JCI), and storage devices, including migrating JCI network equipment to VA OIT. Troubleshooting and Support: Proactively monitoring and troubleshooting network hardware, software, IP telephones, and security systems to resolve operational issues and restore services promptly. This includes responding to ICN inquiries from diverse stakeholders. Project Management & Documentation: Leading and managing assigned network projects, developing project plans for migrations, coordinating with other contractors for MAC (Moves, Adds, Changes) related to ICN equipment, and maintaining thorough technical documentation for ICN and telecommunication room configurations. Security & Compliance: Maintaining a deep understanding of internet basics (DNS, Security, IP Routing, HTTP, VPN, Email Routing), ensuring secured access for wireless networks, and providing support for CCTV and Access Control Systems hardware and software.