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Technical support engineer jobs in Palmdale, CA

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  • Information Technology Assurance Specialist

    Mantech 4.5company rating

    Technical support engineer job in Los Angeles, CA

    MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $75k-109k yearly est. 3d ago
  • Network System Administrator

    Mantech 4.5company rating

    Technical support engineer job in Los Angeles, CA

    MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA. The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 6+ years of related experience. 4+ years of relevant SCI experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience highly desired. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation). Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program. Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $66k-94k yearly est. 1d ago
  • IT Coordinator

    Rails 3.8company rating

    Technical support engineer job in Los Angeles, CA

    Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently. Key Responsibilities: 1. Employee Support and Troubleshooting: Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting. Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems. Maintain and update computer systems, ensuring all devices are running the latest software and security updates. 2. Network Monitoring and Optimization: Monitor network performance to identify and resolve issues proactively. Troubleshoot network problems, including connectivity issues, latency, and security concerns. Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls. Ensure network security by implementing and managing appropriate security measures and protocols. 3. General IT Coordination: Manage and coordinate IT resources, including hardware, software, and peripheral devices. Maintain an inventory of all IT assets, ensuring proper documentation and tracking. Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget. Develop and maintain IT policies and procedures, ensuring compliance with organizational standards. Provide training and support to employees on IT systems and applications. 4. Collaboration and Communication: Collaborate with various departments to understand their IT needs and provide appropriate solutions. Communicate effectively with stakeholders, providing updates on IT projects and issues. Liaise with external vendors and service providers to ensure timely and effective delivery of IT services. 5. Continuous Improvement: Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure. Participate in ongoing training and professional development to enhance technical skills and knowledge. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Coordinator or similar role. Strong knowledge of Windows and Mac operating systems. Experience with network monitoring, troubleshooting, and optimization. Familiarity with network security practices and protocols. Excellent problem-solving and analytical skills. Strong organizational and multitasking abilities. Effective communication and interpersonal skills. Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus. Working Conditions: Office environment with occasional requirements to work outside regular business hours to address urgent issues. Some physical effort may be required for tasks such as lifting and moving IT equipment. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
    $52k-86k yearly est. 4d ago
  • Payroll Systems Specialist

    SNF Payroll & HR

    Technical support engineer job in Glendale, CA

    SNF Payroll & HR serves skilled nursing facilities and other lines of business across the United States. Taking the time to understand our clients' labor force and HR needs, we create a tailored software solution for them that incorporates workforce management, applicant tracking, talent management, learning management, and performance management plus employee data. We help our clients leverage all the benefits of HR analytics with tailored payroll and benefits software. That way they can leave the back-end process to us, and get back to doing what they do best: serving their patients and customers! Who We're Looking For: We're searching for a motivated, high-caliber professional who thrives in a fast-moving environment where accuracy, innovation, and client service truly matter. In this role, you will strengthen the operational backbone that powers our Payroll & HR services across the healthcare industry. You will tackle complex data challenges, build smarter workflows, and bring clarity to the numbers that drive critical decisions for our clients. You're someone who is both detail-obsessed and big-picture aware. You learn quickly, communicate clearly, collaborate naturally, and bring a genuine drive to elevate processes, solve problems, and deliver exceptional results. If you're hungry for ownership, ready to grow, and excited to make a measurable impact, you'll excel here. Job Overview: The Payroll Intelligence & Systems Specialist is responsible for overseeing all core data, compliance, and reporting functions on behalf of our clients' operations within the healthcare sector. This role ensures accurate and timely PBJ submissions, maintains integrity of general ledger outputs, manages system configurations across our HRIS/Payroll platforms, and delivers high-quality operational reporting as a pivotal service of SNF. The ideal candidate is detail-driven, technologically savvy, and familiar with healthcare payroll and staffing requirements. Key Responsibilities: Payroll-Based Journal (PBJ) Management Prepare, validate, and submit all PBJ files to CMS for skilled nursing and healthcare clients. Ensure accuracy of hours, job codes, pay types, and facility census data. Monitor submission windows and proactively communicate deadlines and discrepancies. Work with facility administrators, schedulers, and payroll teams to resolve PBJ data issues. Maintain audit trails and documentation for compliance. General Ledger (GL) & Financial Mapping Maintain and update GL mappings for payroll and labor cost allocations. Perform regular audits to ensure accurate postings to client financial systems. Collaborate with Accounting departments to troubleshoot variances or missing entries. Provide support during month-end close related to payroll journal entries. Systems Administration & Configuration Serve as the internal expert for our HRIS/Payroll platform (Isolved). Manage system setups, configuration changes, user permissions, and integrations. Identify system inefficiencies and recommend workflow or configuration improvements. Act as liaison with vendors for enhancements, troubleshooting, and escalations. Support new client onboarding with system builds, GL mapping, PBJ setup, and data validation. Reporting & Analytics Create and maintain standard and custom reports for clients and internal leadership. Ensure accuracy and consistency across labor, payroll, compliance, and financial reports. Analyze trends related to overtime, labor costs, staffing compliance, and productivity. Provide insights that support operational decisions and client performance. Qualifications 3-5 years of experience in payroll, HRIS administration, PBJ management, or related healthcare operations. Strong understanding of CMS PBJ rules, job codes, and reporting structures (healthcare required). Experience with GL mapping, payroll journal entries, and labor cost reporting. Proficiency with HRIS/Payroll systems (e.g., Isolved, UKG, Paylocity, ADP, or similar). Advanced Excel skills (v-lookups, pivot tables, formulas) and strong analytical abilities. · Experience supporting multi-facility healthcare organizations (SNF, ALF, Home Health, etc.). Ability to manage multiple deadlines in a fast-paced environment. Desired Traits and Skills: · Exceptional attention to detail, accuracy, and data integrity. · Proficiency in data visualization tools (e.g., Tableau, Power BI) and SQL · Familiarity with labor compliance requirements, census reporting, and scheduling workflows. · Experience with API or flat-file integrations between systems. · Strong analytical, problem solving, and critical thinking skills · Excellent communication skills to convey complex findings to diverse audiences · Familiarity with statistical analysis and machine learning concepts Salary & Benefits · 75-95k depending on experience · Unlimited PTO · Optional work-from-home two days per week after initial training period · Medical, dental, vision, and life insurance · FSA Available · 401(k) available after 1 year of service We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status or disability status, or any other characteristic protected by Federal, State or Local law.
    $84k-124k yearly est. 2d ago
  • Network Engineer at T.H.E. Health and Wellness Centers

    Community Clinic Association of Los Angeles County 3.5company rating

    Technical support engineer job in Los Angeles, CA

    Working along with our Chief of IT. Our network engineer will help to stream line network issues and construct better network systems to allow our medical staff to experience less setbacks and to better help our patients. Essential Duties and Responsibilities: • Maintains local area networks (LAN), wide area networks (WAN), and wireless networks • Monitor network performance and troubleshoot connectivity issues • Ensure network security and compliance with HIPAA and other healthcare regulations • Manage and monitor firewalls, VPNs, routers, switches, and other networking hardware • Collaborate with third-party vendors and IT support providers • Provide technical support to clinic staff for network-related issues • Maintain documentation of network configurations and procedures • Support secure remote access technologies for the corporate network • Assist with IT planning and upgrades to support clinic growth and relocations Cybersecurity: • Manage security protocols to protect patient data and clinic systems • Conduct regular vulnerability assessments and penetration testing • Monitor for security breaches and respond to incidents • Ensure compliance with HIPAA and other healthcare data protection regulations • Manage endpoint protection, intrusion detection/prevention systems (IDS/IPS), and email security • Collaborate with vendors and IT partners on secure system integration Education and Qualifications • 5+ years of experience in network engineering or IT infrastructure • Bachelor's Degree in Computer Science or related field preferred • Strong understanding of TCP/IP, DNS, DHCP, and VPN technologies • Experience with Cisco, Meraki, HP Aruba switches, or similar networking equipment • Familiarity with healthcare IT systems and HIPAA compliance is a plus • Excellent problem-solving and communication skills • Ability to work independently and prioritize tasks in a fast-paced environment Experience of networking and remote access solutions • Knowledge of cybersecurity best practices • Certifications such as CCNA, CompTIA Network+, or equivalent Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk or hear. The employee is occasionally required to use hands to handle, or feel objects, keyboard or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Disclaimer This position requires compliance with Health Center's written standards, including its Standards of Conduct and policies and procedures (“Written Standards”). Such compliance will be an element considered as part of the QI Director'sregular performance evaluation. Failure to comply with Health Center's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or Health Center's Written Standards, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with Health Center's Compliance Program Policy and Procedure. I have reviewed and understand the job functions required of me for the position in employment with T.H.E. Clinic, Inc. I understand that T.H.E. Clinic, Inc. reserves the right to modify job duties or job descriptions at any time
    $85k-120k yearly est. 1d ago
  • IT Support Specialist

    The Gill Corporation 3.9company rating

    Technical support engineer job in El Monte, CA

    Job Details 0T534 CA - El Monte, CA Full Time $29.22 - $35.20 Hourly 1st ShiftDescription Who we are: The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft galleys and bulkheads, honeycomb core and related products. The Gill Corporation is seeking an IT Support Specialist to be the primary resource for the ad hoc service and routine maintenance of company hardware and systems. Works under the close direction of senior personnel and possess a moderate understanding of general aspects of the job. Reporting to the IT Operations Manager, they will perform but not be limited to the following responsibilities. Responsibilities: Responds to end-user phone, email or chat requests for support to resolve basic computer application, system, device, access or performance issues. Escalates problems to appropriate levels or teams. Maintenance of endpoint protection software as well as inventory management applications. May support installs or upgrades of software or devices, set up user profiles or reset passwords PC software and hardware installations, configurations, upgrades with supervision Preparation of user and technical documentation. Adheres to IT standard work processes and suggests improvements to policies and procedures. Other essential duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications and Education (Required) 0-2 years practical experience Completed Associates degree or certificate program in computer technology. Strong customer service skills ITAR Requirement: This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. The Gill Corporation is an Equal Opportunity Employer . Applicants for all job openings are welcome and will be considered without regard to race, religious creed, color, age, sex, gender identity, gender expression, genetic information, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. The Gill Corporation provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disability Act and applicable state and local law. If you require an accommodation in the application process, please notify the Human Resources Department
    $29.2-35.2 hourly 60d+ ago
  • Technical Support Specialist II

    DHD Consulting 4.3company rating

    Technical support engineer job in Los Angeles, CA

    The Technical Support Specialist II provides technical guidance to the sales team and customers, assisting with engineering, technical, or scientific inquiries related to products and services. Key Responsibilities: Offer technical support via email, phone, and on-site visits as needed. Assist customers and sales teams with product specifications, usage, and troubleshooting. Review blueprints and technical documents to support product trials and machining recommendations. Develop cost estimates and evaluate potential production improvements through product usage. Propose equipment, process, or material modifications to enhance efficiency and reduce costs. Conduct technical training for clients and internal teams. Monitor industry trends and competitor activities. Prepare technical reports and maintain accurate documentation. Qualifications: Bachelor's degree in Industrial Engineering or equivalent experience (4+ years in technical support). Bilingual in Korean and English. Strong analytical, problem-solving, and customer service skills. Proficiency in CRM, database, and CAD/CAM software (Siemens NX preferred). Work Environment & Physical Demands: Ability to travel for on-site support as needed. Occasional exposure to industrial environments with moderate noise levels. Requires standing, walking, and using hands for technical tasks. Reasonable accommodations can be provided for individuals with disabilities.
    $52k-98k yearly est. 60d+ ago
  • Instructional Support Technician

    California State University System 4.2company rating

    Technical support engineer job in Los Angeles, CA

    Appointment Type * Probationary 1 Bargaining Unit * Unit 9 - CSUEU - Technical Support Services 1 Job Search Category/Discipline * Administrative 1 Time Basis * Full Time 1 PTOC Instructional Support Technician Apply now Job no: 553171 Work type: Staff Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time Job No: 553171; 11/17/2025 INSTRUCTIONAL SUPPORT TECHNICIAN Instructional Support Technician II Chemistry & Biochemistry Salary Range: $4,595-$6,694/Monthly (Budgeted Hiring Salary Range $4,595-$4,876/Monthly) Work Schedule: Full-Time, Monday-Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions: Under the general supervision of the Chair of the Chemistry and Biochemistry Department, the incumbent will provide comprehensive support of chemistry and biochemistry teaching laboratories, including setup, clean up, chemical material preparation, instrument set up and calibration, and stockroom maintenance. The incumbent is responsible for the purchase of chemicals, glassware and lab supplies for the department as well as maintaining all documentation including the department ledger, invoices, and credit card statements. The internal records must be periodically reconciled with the University's ledger. The incumbent must be able to track purchases from several funding sources and categories. The incumbent may be called upon to assist and advise professors with their research or faculty development purchases. The incumbent will coordinate equipment repair with department equipment technicians and with contracted specialists. Required Qualifications & Experience: Equivalent to three years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies, or repairing equipment in a discipline related to the area to which assigned. Or equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment, and in a discipline related to the area to which assigned, may be substituted for two years of the required experience. Incumbent must have the ability to operate relevant scientific equipment and computer interfaces; plan, organize and schedule activities; maintain records; adjust and perform simple maintenance on technical and scientific equipment; read and write at a level suitable for records maintenance and project needs. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications: Bachelor's degree from an accredited four-year college or university in a related field. Closing Date: Review of applications will begin on December 2, 2025, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line ************** 24-hour Dial-A-Job Line ************** Advertised: Nov 17 2025 Pacific Standard Time Applications close:
    $4.6k-6.7k monthly 34d ago
  • IT Support Specialist

    William Warren Properties 3.8company rating

    Technical support engineer job in Santa Monica, CA

    Full-time Description The William Warren Group, Inc. (WWG) is a privately held, entrepreneurial self storage development, acquisition, property, and asset management company based in Santa Monica, CA. Since our inception in 1994, our focus has been on investments in major metro markets across the United States that offer significant cash flow, revenue growth, and long-term capital appreciation opportunities. The company owns and operates the StorQuest Self Storage portfolio of storage assets. When you join The William Warren Group family, you are tapping into the power of a different kind of brand. We seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment, you are in the right place. How you will make a Difference: As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. You'll provide technical assistance to employees, troubleshoot issues, and maintain our systems. Technical Support Provide Tier 1 and Tier 2 technical support for end-user hardware, operating systems, applications, and remote connectivity issues. Manage the help desk ticketing system (e.g., ServiceNow, SuperOps), documenting all requests, resolutions, and adherence to Service Level Agreements (SLAs). Develop and maintain comprehensive IT documentation (KB articles, internal SOPs) to empower users and optimize help desk efficiency. Troubleshoot and resolve intermediate network issues, including LAN/WAN connectivity, Wi-Fi access points, and VPN client issues for local and remote offices. User Management Manage the full user lifecycle (onboarding, transfers, offboarding), including provisioning and deprovisioning access to enterprise applications (e.g., Active Directory/Azure AD, M365/Google Workspace). Configure, deploy, and maintain end-user devices (laptops, monitors, mobile phones) and install/manage standard software applications. Manage the logistics of equipment distribution, shipping, and inventory tracking for branch and remote employees. Provide IT support for physical office setup and staff relocations. System Maintenance Maintain a current and accurate IT Asset Inventory (hardware and software licenses). Oversee and manage relationships with external IT vendors for key services like telephony (VoIP), ISP, and physical security systems. Other Duties: Flexibility to assist with projects and tasks outside of the primary scope as needed by the business. Please note that you may be asked to perform a variety of duties from time to time, which may not fall strictly in your job description. For a variety of business, safety, and technical reasons, it is necessary that all positions at WWG maintain a high level of flexibility in reference to duties you will be expected to perform. What Makes this Opportunity Awesome: $69,000-$71,000 per year plus Bonuses Make a difference and have a positive impact. Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities. Contribute creatively to the organization's success by generating new and useful ideas About You: Experience: Minimum 3+ years of professional experience in an IT Support or Help Desk role (Tier 1/2). Education: BA/BS degree in Computer Science, Information Technology, or a related field is preferred. Essential Technical Expertise Expert proficiency in supporting and troubleshooting Microsoft Windows 10/11 and strong familiarity with mac OS environments. Hands-on experience with managing user accounts, groups, and permissions in Active Directory (AD) and/or Azure Active Directory. Proven experience with Google Workspace (G Suite) administration and user management. Foundational understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and wireless connectivity. Direct experience utilizing and managing a help desk ticketing system (e.g., ServiceNow, SuperOps). Demonstrated ability to configure, deploy, and repair desktop/laptop hardware, mobile devices, and peripherals. Critical Soft Skills Exceptional Customer Service: Proven ability to build strong working relationships while maintaining a professional and patient demeanor, even under pressure. Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical users. Problem-Solving & Autonomy: Excellent problem-solving and analytical abilities; ability to work independently, research and resolve complex issues, and quickly adapt to new technologies. Organization & Adaptability: Exceptional organizational skills with the ability to manage multiple competing priorities, allocate time effectively, and thrive in a fast-paced environment. At The William Warren Group, we believe in the talent of our people. It is our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It is what makes us uniquely WWG. Ready to create the extraordinary? Come join us! Additional Perks for eligible employees: Medical, Dental and Vision 401(k) with Matching Contributions Paid Time Off (PTO) Holiday Perks Performance-based Bonus Team-building Events & Activities Employee Assistance Program Pet Insurance The William Warren Group and StorQuest say NO to drugs Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status. To learn more about our awesome company check us out on ********************* and to apply visit *********************/careers
    $69k-71k yearly 36d ago
  • IT Systems Administrator

    The Coffee Bean & Tea Leaf 4.5company rating

    Technical support engineer job in Los Angeles, CA

    Infrastructure & Systems Administrator ( Manager Level) Our Blend The Coffee Bean & Tea Leaf is one of the world's largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store, and today we have over 1100 cafes in 21 countries, as well as our new Global Headquarters in Singapore. The Coffee Bean & Tea Leaf is on an inspiring journey to become the world's coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea-viewing every cup as an opportunity to impact someone's day. Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person. Passion is contagious, and we've got a serious case of it. If you are just as passionate as we are, come join our Brew Crew! Brew Crew Opportunity We are seeking an experienced Infrastructure & Systems Administrator to oversee and enhance the foundational IT infrastructure that supports both our corporate and café operations. This role is responsible for the secure, stable, and scalable operation of our networks, systems, and core business applications. It primarily focuses on maintaining infrastructure integrity, managing escalated technical issues, and supporting implementation of IT projects-while working alongside global IT teams, vendors, and market partners. While the role may involve some direct interaction with end users, it is not primarily a frontline support function. Key Responsibilities In this role, you will work on: Infrastructure & Network Operations Configure, monitor, and maintain local and cloud infrastructure-including servers, networks, firewalls, VPNs, and wireless access points across offices and café sites. Lead infrastructure lifecycle activities such as system upgrades, patch management, hardware refreshes, and performance tuning. Coordinate and resolve escalated network or systems issues, ensuring minimal disruption to business operations. Support disaster recovery planning and implementation, including backups, failover testing, and infrastructure resilience improvements. Document system architecture, configurations, and standard operating procedures to support consistency and handovers. Systems & Application Administration Administer and support key corporate and operational systems such as Office 365, POS back-office platforms, inventory and labor tools, and other regionally deployed applications. Manage user provisioning, access rights, device readiness, and onboarding/offboarding in collaboration with support and HR teams. Work with vendors and global teams to deploy new technology or systems, ensuring compliance with local market needs and standards. Support system rollouts and integration testing for local projects and deployments. IT Support Coordination & Process Improvement Act as the escalation point for complex or unresolved IT issues, working with frontline support, vendors, and global service desks to drive resolution. Provide occasional hands-on troubleshooting for high-impact incidents or specialized configurations, especially for leadership or executive staff. Contribute to the refinement of IT operational processes, including asset management, licensing, onboarding workflows, and automation opportunities. Participate in cross-functional and regional IT initiatives, contributing infrastructure and system expertise to broader technology goals. Your Ingredients Qualifications & Experience Bachelor's degree in Computer Science, Information Systems, or related field preferred. Minimum 3 years of experience in infrastructure, systems, or network administration. Experience in distributed environments with multiple locations; retail, hospitality, or QSR sector experience strongly preferred. Technical Skills Strong knowledge of network protocols, LAN/WAN, VPNs, firewalls, DNS/DHCP, and wireless infrastructure. Experience with Cisco Meraki, Fortinet, or equivalent network/security platforms. Proficiency in Microsoft Office 365, endpoint management tools, and virtualization technologies. Familiarity with backup systems, disaster recovery strategies, and failover planning. Experience administering or integrating restaurant POS systems is a plus. Soft Skills Strong troubleshooting, diagnostic, and analytical skills for issue resolution and root cause analysis. Ability to communicate technical concepts clearly to both technical and non-technical stakeholders. High attention to detail, with strong organizational and documentation skills. Demonstrated ability to manage multiple priorities, work independently, and take ownership of solutions. Discretion in handling confidential information and access privileges. Physical Requirements Able to lift and move equipment up to 50 lbs. Occasional hands-on work in office environments (e.g., installing hardware under desks or in IT closets). Performance & Rewards At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another. Perks: Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability, Critical Illness, Hospital Indemnity, EAP programs including Legal, ID Theft, and more Discounts on our Coffee and Tea Gym Discounts Mobile phone plan benefits Pay Range: $85,000-$100,00 annually with eligibility for 10% bonus Observed Holidays Vacation Pay Sick Pay This is a hybrid position: Monday-Wednesday in our Los Angeles office and Thursday and Friday remote. Our ‘FROTH' VALUES We believe in the fundamental truths that guide us through our daily lives: FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture. RESPECT - We are inclusive and honor each other's values, opinions and diversity. OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day. TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business. HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves. At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work. International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status. The Coffee Bean & Tea Leaf provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
    $85k-100k yearly 7d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Burbank, CA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $54k-80k yearly est. 17d ago
  • IT Support Specialist

    Faraday Future 3.9company rating

    Technical support engineer job in Gardena, CA

    The Company: Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world's best talent to realize exciting new possibilities in mobility. We're producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We're not just seeking to change how our cars work - we're seeking to change the way we drive. At FF, we're creating something new, something connected, and something with a true global impact. Your Role: As an IT Support Specialist, you provide IT end-user support services and help achieving IT service levels and a high customer satisfaction. Responsibilities: Respond to service requests and assist with technology needs of IT end-users and systems, providing technical support and resolution for requests, incidents, and problems. Provide follow up as needed to confirm resolution of incidents and problems. Documents resolution of incidents and service request in the IT Service Desk Management system Perform duties in compliance with legal/statutory regulations, including applicable SOX compliance Support client system standards and security policies under the direction of management Track and maintain IT asset inventory Install and configure client systems and applications Maintain positive relationships with Faraday Future staff Qualifications: Bachelor's Degree in Computer Science, Computer Information Systems or a related field 6+ years IT experience working as an IT Support Specialist Self-driven and highly passionate about customer-service orientation and providing excellent service Familiar with standard IT Service Desk department concepts, best practices, and procedures Experience with IT Service Desk and remote-control software Experience working with different operating systems including Windows 10, Mac OS, Android, and iOS Experience in Office 365, Mobile Device Management, and Active Directory Time-management skills and the ability to establish reasonable and attainable deadlines for resolution and prioritize workload efficiently in a high-pressure environment Proven analytical and problem-solving abilities Experience working in a team-oriented, collaborative environment Strong written and verbal communications skills Strong documentation skills A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision A penchant for multi-tasking and self-starting A true sense of determination… and hopefully a sense of humor Hourly Pay Range: ($32-$35/hour DOE), plus benefits and incentive plans Perks + Benefits Healthcare + dental + vision benefits (Free for you/discounted for family) 401(k) options Casual dress code + relaxed work environment Culturally diverse, progressive atmosphere Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
    $32-35 hourly Auto-Apply 18d ago
  • Trackside Support Engineering Technician

    Motive Companies 4.3company rating

    Technical support engineer job in Santa Clarita, CA

    🏎️ Trackside Support Engineering TechnicianIndustry: MotorsportsLocation: Santa Clarita, CACompensation: $70K - $85K (weekly flat rate) About the RoleWe are seeking a Trackside Support Engineering Technician to provide hands‑on support for powertrain, chassis, and electronic systems at the racetrack. This role ensures optimal performance and reliability of client‑supplied hardware, serving as a technical liaison between engineering departments and trackside operations. You'll perform hardware inspections, implement system updates, and assist customer teams with powertrain operations in a fast‑paced motorsports environment. Key Responsibilities Provide mechanical and operational support for powertrain, chassis, and electronic systems. Conduct hardware inspections and implement changes to maintain system integrity. Support customer teams with powertrain operations at race and test events. Act as a technical liaison between engineering departments and trackside operations. Diagnose and repair complex mechanical issues; ensure compliance with technical standards. Qualifications 5+ years of full vehicle technical experience. High school diploma or equivalent required; vocational training or certification in Auto Mechanics/Automotive Technology a plus. Strong ability to diagnose and repair mechanical and electrical systems. Skilled in reading and interpreting technical manuals, circuit diagrams, blueprints, and engineering drawings.
    $70k-85k yearly 9d ago
  • Network Support Technician

    Inserso 4.3company rating

    Technical support engineer job in Los Angeles, CA

    Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. * Assist in testing, applying, and maintaining server configurations and related security patches. * Assist in maintaining and checking the health of systems and backups to include restore testing. * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. * Provide inventory support and input to the provided inventory system for the customer. * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests. * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. * Conduct or provide new equipment deployments and/or requested deployment support. * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. * Analyzes functional business requirements and design specifications for functional activities. * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high-quality environment. * Must have excellent team skills and collaboration skills. * Attention to detail and follow-through. * Ability to work with minimal supervision. * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. * If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Preferred Skills/Experience: * Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply a comprehensive knowledge across key tasks and high impact assignments. * Experience evaluating system performance results and recommending improvements or optimizations. * Experience performing IT hardware repairs and installing replacement parts. * Experience planning and leading technology assignments and projects. * Prior hands-on experience with the setup, configuration and administration of servers and backups. * Experience functioning as a technical expert across multiple project assignments. * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Physical and/or Mental Qualifications: * Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job. Salary Range: $55,000 - $72,000 The annual base salary range considers additional factors including, but not limited to, knowledge, skills, and abilities; relevant experience; education; certifications; and geographic location. Inserso cares about the health and wellbeing of its employees and their families. In addition to base salary and dependent upon your employment status, Inserso provides a comprehensive benefits package, to include Health Insurance; Short and Long-Term Disability; Life and AD&D Insurance; 401(k); Company-Paid Holidays; and Paid Time Off (PTO) for vacation/personal matters.
    $55k-72k yearly 6d ago
  • LANOC Network Support Technician

    KDDI America 4.2company rating

    Technical support engineer job in Los Angeles, CA

    •Business level English and Japanese (both in speaking and writing) is required.• Schedule: 7-3, 3-11 and 11-7 (three different shifts changing every week) including working weekends/holidays (5 work days per week) Job Description:Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services. Customer support, handling incoming customer calls and emails. Basic technical troubleshooting of network services following the documentation such as action procedure and workflows. OJT will be provided in the long term. [Requisites] 1.Must be bilingual in Japanese and in English 2.Basic PC Skills (Microsoft OS, Word, Excel, etc) 3.Shift position including night shift and weekends (rotation) 4.Must have legal work authorization Benefits· Medical, Dental and Vision Coverage · Basic Life Insurance and AD&D· Short-Term and Long-Term Disability Insurance· Flexible Spending Account (FSA)· 401(k) with company match· Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays· Tuition Reimbursement Program· Gym Reimbursement Program · Employee Assistance Program (EAP) · Wellbeing Solutions Program KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where. For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at **********************************
    $41k-52k yearly est. Auto-Apply 60d+ ago
  • IT / Network Support Engineer

    Technipower 3.1company rating

    Technical support engineer job in Monrovia, CA

    I have client located in the Monrovia CA area that has an opportunity for a IT / Network Support Engineer. If you or any of your colleagues are interested in discussing this role, please click Apply Now. In this role, you will be working as an IT Support Engineer for a client that works in the manufacturing industry. This position will be responsible for IT / Network support for 30 users. Install/maintain desktops. Laptops, servers, networks, and security. Review/maintain software licensures. Maintain external ISP interface, webhost, and telephony. Occasional support of company product lines / troubleshooting, and procedures documentation. This position is a contract to possible hire role that is a long term need for my client. This role must be worked on-site. Pay range $30-40/Hour 3+ years of experience in IT/Network Support in in Windows environment General knowledge of storage technologies / SAN Wordpress, PHP, C++ programming a big plus. Troubleshoot network connectivity, TCP/IP, security restrictions, and Firewalls #VIS
    $30-40 hourly 60d+ ago
  • LANOC Network Support Technician -Japanese Bilingual

    A-Staffing, Inc.

    Technical support engineer job in Los Angeles, CA

    A leading Japanese IT company is actively seeking a bilingual (Japanese & English) LANOC Network Support Technician. Business level English and Japanese (both in speaking and writing) is required. Schedule: 7-3, 3-11 and 11-7 (three different shifts changing every week) including working weekends/holidays (5 work days per week) Job Description: Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services. Customer support, handling incoming customer calls and emails. Basic technical troubleshooting of network services following the documentation such as action procedure and workflows. OJT will be provided in the long term. [Requisites] 1.Must be bilingual in Japanese and in English 2.Basic PC Skills (Microsoft OS, Word, Excel, etc) 3.Shift position including night shift and weekends (rotation) 4.Must have legal work authorization $21.64 - $21.64 an hour Benefits · Medical, Dental and Vision Coverage · Basic Life Insurance and AD&D · Short-Term and Long-Term Disability Insurance · Flexible Spending Account (FSA) · 401(k) with company match · Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays · Tuition Reimbursement Program · Gym Reimbursement Program · Employee Assistance Program (EAP) · Wellbeing Solutions Program
    $21.6-21.6 hourly 14d ago
  • LANOC Network Support Technician -Japanese Bilingual

    A-Staffing

    Technical support engineer job in Los Angeles, CA

    A leading Japanese IT company is actively seeking a bilingual (Japanese & English) LANOC Network Support Technician. Business level English and Japanese (both in speaking and writing) is required. Schedule: 7-3, 3-11 and 11-7 (three different shifts changing every week) including working weekends/holidays (5 work days per week) Job Description: Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services. Customer support, handling incoming customer calls and emails. Basic technical troubleshooting of network services following the documentation such as action procedure and workflows. OJT will be provided in the long term. [Requisites] 1.Must be bilingual in Japanese and in English 2.Basic PC Skills (Microsoft OS, Word, Excel, etc) 3.Shift position including night shift and weekends (rotation) 4.Must have legal work authorization $21.64 - $21.64 an hour Benefits · Medical, Dental and Vision Coverage · Basic Life Insurance and AD&D · Short-Term and Long-Term Disability Insurance · Flexible Spending Account (FSA) · 401(k) with company match · Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays · Tuition Reimbursement Program · Gym Reimbursement Program · Employee Assistance Program (EAP) · Wellbeing Solutions Program
    $21.6-21.6 hourly 44d ago
  • IT Systems Administrator

    International Coffee & Tea, LLC 4.5company rating

    Technical support engineer job in Los Angeles, CA

    Infrastructure & SystemsAdministrator (Manager Level) Our Blend The Coffee Bean & TeaLeaf is one of the world's largest independent and privately-owned specialtycoffee and tea retailers. In 1963 we opened our very first store, and today wehave over 1100 cafes in 21 countries, as well as our new Global Headquarters in Singapore. The Coffee Bean & TeaLeaf is on an inspiring journey to become the world's coffee and tea brand. Weare united by our passion for connecting people through the daily rituals ofcoffee and tea-viewing every cup as an opportunity to impact someone's day. Our Brew Crew is a diverseteam of hard-working optimists with a passion for learning about our craft, thepeople we serve, and the world around us. We offer the tools, the environment,and the support for you to make your unique contribution and grow as a person. Passion is contagious, andwe've got a serious case of it. If youare just as passionate as we are, come join our Brew Crew! Brew Crew Opportunity We are seeking an experienced Infrastructure &Systems Administrator to oversee and enhance the foundational IT infrastructurethat supports both our corporate and café operations. This role is responsiblefor the secure, stable, and scalable operation of our networks, systems, andcore business applications. It primarily focuses on maintaining infrastructureintegrity, managing escalated technical issues, and supporting implementationof IT projects-while working alongside global IT teams, vendors, and marketpartners. While the role may involve some direct interaction with end users, itis not primarily a frontline support function. Key Responsibilities In this role, you will work on: Infrastructure& Network Operations * Configure,monitor, and maintain local and cloud infrastructure-including servers,networks, firewalls, VPNs, and wireless access points across offices and cafésites. * Leadinfrastructure lifecycle activities such as system upgrades, patch management,hardware refreshes, and performance tuning. * Coordinateand resolve escalated network or systems issues, ensuring minimal disruption tobusiness operations. * Supportdisaster recovery planning and implementation, including backups, failovertesting, and infrastructure resilience improvements. * Documentsystem architecture, configurations, and standard operating procedures tosupport consistency and handovers. Systems& Application Administration * Administerand support key corporate and operational systems such as Office 365, POS back-officeplatforms, inventory and labor tools, and other regionally deployedapplications. * Manageuser provisioning, access rights, device readiness, and onboarding/offboardingin collaboration with support and HR teams. * Workwith vendors and global teams to deploy new technology or systems, ensuringcompliance with local market needs and standards. * Supportsystem rollouts and integration testing for local projects and deployments. ITSupport Coordination & Process Improvement * Actas the escalation point for complex or unresolved IT issues, working withfrontline support, vendors, and global service desks to drive resolution. * Provideoccasional hands-on troubleshooting for high-impact incidents or specializedconfigurations, especially for leadership or executive staff. * Contributeto the refinement of IT operational processes, including asset management,licensing, onboarding workflows, and automation opportunities. * Participate in cross-functional and regional ITinitiatives, contributing infrastructure and system expertise to broadertechnology goals. YourIngredients Qualifications & Experience * Bachelor's degree in Computer Science, Information Systems, or relatedfield preferred. * Minimum 3 years of experience in infrastructure, systems, or networkadministration. * Experience in distributed environments with multiple locations; retail,hospitality, or QSR sector experience strongly preferred. Technical Skills * Strong knowledge of network protocols, LAN/WAN, VPNs, firewalls,DNS/DHCP, and wireless infrastructure. * Experience with Cisco Meraki, Fortinet, or equivalent network/securityplatforms. * Proficiency in Microsoft Office 365, endpoint management tools, andvirtualization technologies. * Familiarity with backup systems, disaster recovery strategies, andfailover planning. * Experience administering or integrating restaurant POS systems is aplus. Soft Skills * Strong troubleshooting, diagnostic, and analytical skills for issueresolution and root cause analysis. * Ability to communicate technical concepts clearly to both technical andnon-technical stakeholders. * High attention to detail, with strong organizational and documentationskills. * Demonstrated ability to manage multiple priorities, work independently,and take ownership of solutions. * Discretion in handling confidential information and access privileges. Physical Requirements * Able to lift and move equipment up to 50 lbs. * Occasional hands-on work in office environments (e.g., installinghardware under desks or in IT closets). Performance& Rewards At The Coffee Bean & TeaLeaf, we embrace a high-performance culture that rewards and encourages ourvalues of teamwork, ownership, and respect for one another. Perks: * Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability, Critical Illness, Hospital Indemnity, EAP programs including Legal, ID Theft, and more * Discounts on our Coffee and Tea * Gym Discounts * Mobile phone plan benefits * Pay Range: $85,000-$100,00 annually with eligibility for 10% bonus * Observed Holidays * Vacation Pay * Sick Pay This is a hybrid position:Monday-Wednesday in our Los Angeles office and Thursday and Friday remote. Our'FROTH' VALUES Webelieve in the fundamental truths that guide us through ourdaily lives: * FRIENDLINESS - We go above and beyond in everything we do.Friendliness and customer-centricity is embedded in our culture. * RESPECT - We are inclusive and honor each other's values, opinions anddiversity. * OWNERSHIP - We take ownership and accountability for our individual, teamand business results, every day. * TEAMWORK - As a team, we collaborate, innovate, and leverage our diversestrengths to grow the business. * HONESTY - We live up to the highest levels of integrity by being truthfuland transparent with each other, the business and ourselves. At The Coffee Bean &Tea Leaf, we are a global company committed to representing the neighborhoodswe serve. We welcome all to apply to our Brew Crew and we value the impact ofdiversity on our culture and in our work. International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf is fully committed to Equal EmploymentOpportunity and to attracting, retaining, developing, and promoting the mostqualified employees without regard to their race, sex, gender, color, religion,sexual orientation, national origin, age, physical or mental disability,citizenship status, veteran status, genetics, or any other status protected bystate or federal law. The Coffee Bean &Tea Leaf expressly prohibits anyform of employee harassment or discrimination on the basis of any suchprotected status. The Coffee Bean & Tea Leaf provides equal employment opportunities(EEO) to all employees and applicants for employment without regard to race,sex, color, religion, gender, sexual orientation, national origin, age,disability, marital status, amnesty, or status as a covered veteran inaccordance with applicable federal, state, and local laws. This policy wasintended to comply, and The Coffee Bean & Tea Leaf so complies, withapplicable state and local laws governing non-discrimination in employment in everylocation in which the Company has facilities. This policy applies to all termsand conditions of employment, including, but not limited to,hiring, placement, promotion, termination, layoff, recall, transfers, leaves ofabsence, compensation, and training. We are dedicated to providing a workenvironment free from discrimination and harassment, and where employees aretreated with respect and dignity. We use eVerify to confirm U.S. Employment eligibility.
    $85k-100k yearly 13d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Technical support engineer job in Los Angeles, CA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $54k-80k yearly est. 7d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Palmdale, CA?

The average technical support engineer in Palmdale, CA earns between $62,000 and $134,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Palmdale, CA

$91,000
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